May/June 2014 - Austin Apartment Association
Transcription
May/June 2014 - Austin Apartment Association
Investing in Google Fiber makes dollars and sense. Google Fiber is coming to Austin. There's never been a better time to invest in a high-speed Internet installation. Not only can you increase apartment unit value,* but as buyers and renters seek properties that offer high-speed Internet service, adding Fiber is an easy way to become more attractive to prospective residents. Contact a rep to get started with Google Fiber Today. google.com/fiber/austin-mdu *Source: Broadband Communities (May/June 2013) MAKE THE MOST OF YOUR RECYCLING PROGRAM! Do your residents know ... RECYCLING IS AVAILABLE WHAT TO RECYCLE WHERE TO RECYCLE AUSTIN RESOURCE RECOVERY provides free services to help properties: • Educate tenants about recycling • Launch or expand recycling programs • Evaluate recycling programs Contact Austin Resource Recovery Today austintexas.gov/zerowastebusiness [email protected] MAY • JUNE 2014 Features Leadership.................................................................................................................................................6 President’s Perspective.....................................................................................................7 New Members ....................................................................................................................................8 Diamond Sponsors...................................................................................................................11 Association Calendar.......................................................................................................12 Property of the Year Awards & officer installation flyer...................................................................................13 2014 Property of the year finalists.........................................................14 on the move.........................................................................................................................................16 We Want You Back.....................................................................................................................16 ADVERTISER INDEX Naa........................................................................................................................................................................ 17 1st Choice Energy.................................................. 24 TAA.......................................................................................................................................................................20 Apartment Finder Magazine................21 AAA office moves to new location........................................................22 Austin Energy..................................................................71 may madness flyer.................................................................................................................25 Austin Resource Recovery........................4 vegas night recap....................................................................................................................26 BG Staffing........................................................................29 the perfect ending.................................................................................................................31 Charter Furniture............................................... 69 Coinmach...............................................................................29 Colors Unlimited........................................................3 Concrete Raising Corporation of America............................................................................21 NAA capitol conference..............................................................................................18 austin market in top ten of apartment rent growth leaders nationwide...........................................................31 Building a successful aaa membership: products & services supplier........................................................................32 illuminate austin........................................................................................................................35 Dixie Carpet Installations, Inc........ 69 inaugural apartment maintenance class...................................36 Elite Towing......................................................................45 legislative update.....................................................................................................................37 Google...........................................................................................2 Club M.E.D...............................................................................................................................................38 Lowe’s............................................................................................21 Maintenance Supply Headquarters................................................................ 24 Rasa Floors & Carpet Cleaning...72 Redi Carpet.........................................................................30 Education Opportunities............................................................................................40 AAA 50th anniversary: 1974-1983.......................................................................46 Larry niemann pac golf “loudest legs” tournament.............................................................................. 50 Time Warner....................................................................... 70 Law in Order: Getting to know section 8 and the housing choice voucher program......................................................53 Vamvoras, LTD...............................................................20 Products & Services Directory..................................................................... 56 Worldwide Pest Control.........................10 www.austinaptassoc.com see a complete listing of all aaa products & services at austinaptassoc.com Windows • May/June 2014 5 LEADERSHIP 2013-2014 EXECUTIVE COMMITTEE 6 Austin Apartment Association 512.323.0990 The Official Publication of the Austin Apartment Association 8620 Burnet Road #475 Austin, TX 78757 (512) 323-0990 FAX (512) 323-2979 www.austinaptassoc.com Communications Advisory Committee Chairs Jennifer Messina, CAM...(512) 531-0123 Kay Sachs, CAS..................(512) 348-2500 Publishing Director Kristan Arrona Editor Jennifer Cox.......................(512) 323-0990 FAX (512) 323-2979 Administrative Staff Kristan Arrona, Executive Vice President, [email protected] Dana Bolz, Director of Events/Meetings, [email protected] Jennifer Cox, Publications Editor, [email protected] Stacy Cross, Director of Education, [email protected] Rachel Fischer, Director of Government Relations, [email protected] Taylor Jackson, CMP, Director of Business Development [email protected] Amy Magnuson, Administrative Assistant, [email protected] Lauren Miller, Director of Marketing & Communication, [email protected] Event Photos by David Cox www.davidcox.org The advertising and article submission deadline for the July/August 2014 issue of Window on rental housing is May 22, 2014. The advertising and article submission deadline for the September/October 2014 issue of Window on rental housing is July 22, 2014. All material submitted is subject to review and approval of the Austin Apartment Association. The publisher assumes no responsibility for care and return of unsolicited material. The Austin Apartment Association is affiliated with the Texas Apartment Association and the National Apartment Association. For questions concerning advertising, articles or subscriptions, call (512) 323-0990. Window on rental housing is published bi-monthly by the Austin Apartment Association, 8620 Burnet Road #475, Austin, Texas 78757, (512) 323-0990, (512) 323-2979 fax. Windows • May/June 2014 Colleen Grahn, CAPS Gables Residential President Robbie Robinson, CAM, CAPS IMT Residential President-elect Victoria Dries, CAPS Churchill Forge Properties VP at Large Derek Legendre Rasa Floors Vice President Stephani Park Riverstone Residential Group VP at Large Gus Villegas Merge Management Secretary/Treasurer Sandy Eckhardt Milestone Management Immediate Past President 2013-2014 BOARD OF DIRECTORS Jeanna Barnes, CAM, Belco Equities Theresa Ebner, CAM, CAPS, LDG Development Travis Fowler, CAS, Century A/C Supply Noble Glenn, BG Staffing Stephanie Naylor, Carpet Warehouse Terri Needham, CAS, PS Landscapes Heather Reagan, CPM, Lincoln Property Company Shelly Rosales, CAM, CAPS, Forestar Group Kay Sachs, CAS, HD Supply Dwayne Stewart, Churchill Forge Properties Karen Temborius, CPM, Westdale Real Estate Inv. & Mgmt. Deborah Vogel, CAS, Redi Carpet Bill Warren, Warren Law Firm Ben Wells, CAS, UCS Renee Zahn, NALP, CAM, Greystar AAA PAST PRESIDENTS John Harrison* (64) Frank Montgomery* (65) Jim Eichelberger* (66) Andy Wagner* (67) Ray Littlefield* (68) George Nalle* (69) Don Jackson (70) Gene McGregor (71)* Ed Hamel (72) Barry Gillingwater* (73) James Raper (74) Rich Ellmer (75) Jim Solt* (76) Steve Colella (77) Ted Hendricks* (78) Hank Guerrero* (79) Don Tait (80) Ray Head (81) Ed Norton (82) Bob Benson (83) Jimmy C. Elliott (84) Joe Sharp (85) Dick Obenhaus (86) Susan Melton (87) Carl E. Beck (88) Kim M. McGregor (89) Beth Holt (90) David Stapleton, CPM (91) Sheri Gallo (92) Gina Roberts (93) Carol Martine, CPM (94) Keith Warner (95) Michael R. Hill, CPM (96) Vicki L. Sharp, NALP, CAPS (97) Kim M. McGregor (98) Anna Kelley* (99) Bill Roland, CPM, CCIM (00-01) Tami Martin, NALP, CAMT, CAM, CAPS (01-02) Carol Martine, CPM (02-03) Joy Lamb, CPM (03- 04) John Raper (04-05) Debi Wehmeier, CPM (05-06) Renee Clark, CAM, CAPS (06-07) Sherry Perrin (07-08) Jana Ellis (08-09) Kara Garst, CAPS (09-10) Sarah Thompson, CAM, CAPS (10-11) Brooke Mahoney, CAPS (11-12) Sandy Eckhardt (12-13) *deceased 2013-14 COMMITTEE CHAIRPERSONS Austin Supervisors Council Robbie Mejia, Stephani Park Building Operations Shelly Rosales, CAM, CAPS Communications Advisory Jennifer Messina, CAM, Kay Sachs, CAS Community Outreach Conney Bisson, CAM, Toni Guggenbickler, CAS, Missy Sterns, CAM Education Theresa Ebner, CAM, CAPS, Karen Temborius, CPM, Ariel Zimmerman Food Drive Kim McGregor, Paige Russell, CAM, Shonna Schneider, CAS, Ben Wells, CAS Leadership Sandy Eckhardt Legislative Robbie Robinson, CAM, CAPS, Dwayne Stewart, Gus Villegas Membership Travis Fowler, CAS, Shay Mickler, CAM, Terri Needham, CAS Learning at Lunch Jamie Baron Political Action Committee Sandy Eckhardt, Carol Martine, CPM Products & Services Derek Legendre Texas Apartment Association 512-479‑6252 National Apartment Association 703‑518‑6141 www.austinaptassoc.com Time Flies . . . COLLEEN GRAHN, CAPS Gables Residential 2013-2014 AAA President T he Austin Apartment Association is celebrating their 50th year of serving the rental housing industry; can you believe it? Make sure you take the time to enjoy all the pictures and memories on the homepage. As a matter of fact, we are always looking for more memories or pictures you would like to share, so please contact staff or leadership and they will make sure to share. As members of the association we have benefited and grown over the past 50 years due to the strength of our past leadership. Looking forward, who knows what the next 50 years will bring us. Keep your eyes open in the upcoming months for more opportunities to reflect on the past 50 years. As a matter of fact, let’s take a minute to reflect on some of the amazing events, which occurred over the past couple of months. In February, a record number of members gambled the night away at the annual Vegas Night. Then in March the association hosted the Loudest Legs Larry Niemann PAC Golf Tournament at the Grey Rock Golf Club. If you haven’t seen the pictures on Facebook you should check it out, there were some crazy pants/outfits. Club M.E.D. members met for an intimate private reception at the Hyatt Foothills on Lady Bird Lake. Due to the unbelievable growth of Club M.E.D. over the past year, a bigger venue may be needed for next year. In April, AAA raised money and awareness for the Red Cross, with the Talent Show at a beautiful new venue, Moontower Saloon. There were 14 amazingly gifted performers and one opening act, bless their hearts, which tried to perform. Last but not least in May there was May Madness, one of our most successful kick-offs to summer. In addition to all the parties and celebrations, there were also numerous education events, including the inaugural graduation of our Apartment Maintenance Class. Ten individuals from the class graduated with their CAMT, CPO and EPA certifications. This class was created in partnership with the Texas Apartment Association Education Foundation, Austin Apartment Association and our partners at Austin Community College and Goodwill Industries of Central Texas. After the graduation ceremony, AAA hosted an on the spot job fair. I can’t wait to report back and let you know how many of these individuals were hired. In addition, City Council has kept the members of our Legislative committee on their toes with a number of potential new resolutions. Due to their hard work and proactive measures the Association has been involved in this process through numerous meetings with council member and stake holder meetings. Way to go Legislative Committee! Before you know it, we all will be gathered on June 6th to recognize our Property of the Year nominees and winners, our new Executive Team, Board members and the new President. It has been an amazing year and I am so grateful for the opportunity to serve as the President of such a remarkable organization. Although I am sad my tine is coming to a close, I look forward to the places our new leadership will take us. Thank you all for your support over the past year and more importantly for your continued support in making the Austin Apartment Association the best. PRESIDEN’T’S PERSPECTIVE President’s Perspective corrections Spring CAMT It has come to our attention that a few names of the Spring CAMT attendees were not published in the March/April issue of the Window. Our apologies to Thomas Baird, Winthrop Management; Allen Blackburn, Housing Authority of the City of Austin; and Mike Kelly, Lynx Property Services. Maintenance Mania In the March/April 2013 issue of the Window, Maintenance Mania sponsor, Vamvoras, was omitted from the sponsor list. www.austinaptassoc.com Windows • May/June 2014 7 NEW MEMBERS 8 new members AAA welcomes these new members who joined the association in the months of February 2014 and March 2014. When deciding where to make your next purchase for your property, please consider these new suppliers! All AAA vendor members are listed alphabetically and by service at www. austinaptassoc.com. Vendors, if you don’t see your website address in the online directory, send it to [email protected]. NEW PROPERTY OWNERS/MANAGEMENT COMPANIES AR4 Capital, LLC Roberto Andrade 3736 Bee Cave Rd, #1-213 Austin, TX 78746 (512) 921-4965 Number of reported units: 0 Recruited by Internet Search/Lifestyles Icon Urban Group Dedra Bouffard, AIT 5106 N Lamar Blvd Austin, TX 78751 (512) 497-3969 Number of reported units: 152 Recruited by Previous Member/Rejoining P&M Enterprises Marcella King 1429 Linden Drive New Castle, IN 47362 (765) 465-9375 Number of reported units: 4 Recruited by Internet Bridge Property Mgmt, Office Kim Casey 5295 Commerce Dr., Ste. 175 Murray, UT 84107 (801) 284-5880 Number of reported units: 74 Recruited by Previous Member/ Rejoining Intrepid Equity Investments, LLC Justin Day 3737 Executive Center Drive, #105 Austin, TX 78731 (512) 225-1400 Number of reported units: 16 Recruited by Word of Mouth RMTX Management Richard Siegmund 11413 Rockwell Place Austin, TX 78726 (512) 913-8609 Number of reported units: 4 Recruited by Other Real Estate Organization Brown & Mansfield, LP John Crabb 3571 Far West Blvd, #263 Austin, TX 78731 (512) 970-8679 Number of reported units: 7 Recruited by Other Real Estate Organization Jacho Properties James Chorba 9001 Wildridge Dr Austin, TX 78759 (512) 422-1489 Number of reported units: 8 Recruited by AAA staff RT Brothers Investments, LLC Luke Tiemann 3811 Duval Street Austin, TX 78751 (512) 497-9387 Number of reported units: 6 Recruited by Internet Search Buttross Properties David Buttross, CAMT 7901 Cameron Rd Austin, TX 78754 (512) 320-0888 Number of reported units: 60 Recruited by Previous Member/Rejoining Kader Properties Mohamad Abdulkader 11301 Chatam Berry Lane Austin, TX 78748 (512) 619-7723 Number of reported units: 7 Recruited by Word of Mouth Scott Broaddus Rental Dan Dawson 2710 Bee Caves Rd Austin, TX 78746 (512) 970-2513 Number of reported units: 4 Recruited by Previous Member/ Rejoining Dove Heritage Properties Thomas A. Dove 1508 Ridge Rock Dr Round Rock, TX 78681 (512) 923-2042 Number of reported units: 10 Recruited by Word of Mouth Knightvest Management Adela Pecina 5400 LBJ Freeway, #1060 Dallas, TX 75240 (214) 989-7061 Number of reported units: 167 Recruited by NAA/TAA Association Affiliate Shute Properties Rick Shute 15108 Joseph Drive Lakeway, TX 78734 (408) 710-9809 Number of reported units: 5 Recruited by The Liberty Group Dunans II Property Management Michael Perkins 8701 Shoal Creek Blvd, #301 Austin, TX 78757 (512) 469-9442 Number of reported units: 1 Recruited by Word of Mouth Lawrence Properties Daniel Lawrence 3301-B Westland Dr Austin, TX 78704 (713) 208-5538 Number of reported units: 2 Recruited by Internet Search Steadfast Management Katy Moore Hokanson 18100 Von Karman Ave, #500 Irvine, CA 92612 (949) 825-6730 Number of reported units: 1506 Recruited by Ariel Zimmerman Windows • May/June 2014 www.austinaptassoc.com Vesta Management Services Audrey Ingram 675 Bering Dr, #160 Houston, TX 77057 (713) 784-6200 Number of reported units: 642 Recruited by Previous Member/Rejoining VLM Ventures Lisa Sretenovic 500 E Riverside Dr, #206 Austin, TX 78704 (512) 981-9182 Number of reported units: 4 Recruited by AAA staff NEW SUPPLIER COMPANIES NEW SUPPLIER COMPANY MEMBERS Construction Management Consultants Arte Construction Management, LLC Andy Powell 1100 Summit Ave, #108 Plano, TX 75074 (972) 905-5932 www.arteconstruction.net Recruited by NAA/TAA Association Affiliate Locators Austin Locators Leasing & Sales Tallie Tootle 1206 W Slaughter Ln Austin, TX 78748 (512) 271-2030 www.austin-locators.com Recruited by Word of Mouth Waste & Recycling Consulting Balcones Resources Bob McGivney 9301 Johnny Morris Rd Austin, TX 78724 (512) 472-3355 www.balconesresources.com Recruited by Christy Martinez Construction-General Boral Industries Mark Howell 13243 Darwin Lane Austin, TX 78729 (512) 563-1977 www.boral.com Recruited by Previous Member/Rejoining Copier/Printers Documation Lorie Council 2112 Rutland Dr. #140 Austin, TX 78758 (512) 672-4431 www.mation.com Recruited by Shay Mickler and JR Eddleman Landscaping-Contractors & Maintenance Environmental Improvements Jeff Garner 401 W Pecan Street Pflugerville, TX 78691 (512) 845-4333 www.envimp.com Recruited by Brooke Mahoney General Contractors Paramount Diaster & Recovery, LLC Chuck Deaton 775 NW 57th St Ft Lauderdale, FL 33309 (800) 379-0122 www.pdrhelps.com Recruited by Word of Mouth Automatic Rent Collection Futon Robert R. Robertson 3115 Tom Green St, #403 Austin, TX 78705 (512) 522-2961 www.futonapp.com Recruited by Internet Search Security Guard/Patrol Service Ranger Protection Agency Brian Kelley 6633 East Hwy 290, #210 Austin, TX 78723 (512) 637-4965 www.rangerprotection.com Recruited by Word of Mouth Pest Control Service Holder’s Pest Solutions Ruben Thompson 4000 Grassland Lane Kyle, TX 78640 (800) 562-8103 www.holderspestsolutions.com Recruited by NAA/TAA Association Affiliate Movers Rocket Movers, LLC Jon Engleman 8956 Research Blvd, #130 Austin, TX 78758 (512) 215-4493 www.rocketmovers.com Recruited by Nikki Granberry Real Estate-Consultants JLD Apartment Consulting, LLC John L. Dennis PO Box 202678 Austin, TX 78720-2678 (844) 553-7767 www.jldapartmentconsulting.com Recruited by Previous Member/Rejoining Insurance Ryan Landers - State Farm Insurance Ryan Landers 8405 Burnet Road Austin, TX 78757 (512) 454-4536 www.ryanlanders.com Recruited by Internet Search Construction-General Labor Finders Ian Stewart 8312 Burnet Road, Ste. 112 Austin, TX 78758 (512) 719-4384 www.laborfinders.com Recruited by Internet NEW MEMBERS The Seville on 4th Street Managers Office 1401 East 4th St Austin, TX 78702 (512) 271-2030 Number of reported units: 27 Recruited by AAA staff Carpet-Water Extraction Servpro of South Austin Suzanne Thoms 1950 Picadilly Dr Round Rock, TX 78664 (512) 301-7765 www.servproofsouthaustin.com Recruited by Christine St. Clair Collections Nationwide Eviction Eddie Young 5114 Balcones Woods Dr, #307, Box 409 Austin, TX 78759 (512) 551-0357 www.nationwideeviction.com Recruited by Word of Mouth www.austinaptassoc.com Windows • May/June 2014 9 CALENDAR Calendar of events 12 JULY2014 MAY 1-2 CAPS Designation Course AAA 9am-5pm 7-9 NALP Designation Course AAA 9am-5pm 8 Austin’s Original May Madness at the Salt Lick 13 14 1 Legislative Committee – CLOSED meeting Salt Lick BBQ Pavilion 6pm-10pm 4 AAA & Bluemoon offices closed for Fourth of July 8 Education Committee Education Committee AAA 12pm Leasing Bootcamp 2.0 AAA 8:30am-11:30am 9 Community Outreach Committee AAA 15 Business Exchange Norris Conference Center 4pm-8pm 16 AAA 12pm AAA 12pm 14 Community Outreach Committee 16 Red Cross: Disaster Preparedness AAA 4pm AAA8:30am-11:30am 16 Learn at Lunch with Apartments.com TBA 20 Peer to Peer: Resident Retention & Renewals AAA 12pm-1pm 21 Membership Committee AAA 12pm 12pm 23&26 AAA & Bluemoon offices closed – Memorial Day Holiday 28 Conquering the Courtroom: How to Win In Court AAA 28 Executive Committee – CLOSED meeting Headliner’s Club 28 AAA Board of Directors AAA 5pm JUNE2014 1 Operation K.I.S.S. Begins 2 Legislative Committee – CLOSED meeting AAA 6 Property of the Year & Installation of Officers Hyatt Regency 10 Education Committee AAA 23-25 TAA Summer Board Meeting Ft. Worth 29 Peer to Peer: IRO Showcase AAA 31 Last Day to Donate to Operation K.I.S.S. 31 Game On at Main Event 12pm-1pm Main Event AUGUST 5 Legislative Committee – CLOSED meeting 7 Operation K.I.S.S. Delivery Day 12 Education Committee AAA 12pm AAA 12pm Membership Committee AAA 12pm 12pm 21 Learn at Lunch with Seelye Management AAA 12pm 6:30pm 26 Peer to Peer: Owners & Investors AAA 4:30pm-6pm 12pm AAA 4pm 8:30am-11:30am 11 Community Outreach Committee AAA 18 AAA 4pm 12pm Denver 19 Learn at Lunch with Hines Pool & Spa Riata 12pm 24 Creating a Comprehensive Marketing Plan AAA 8:30am-11:30am 24 Peer to Peer: Maintenance Panel AAA 4:30pm-6pm Windows • May/June 2014 4pm 20 AAA10:30am-12pm 18-21 NAA Education Conference & Expo 12pm AAA 11 Membership Committee AAA 12pm 13 Community Outreach Committee 10 Communications Advisory Committee Budgeting: A Practical Guide to Getting it Right 17 Learn at Lunch with krimelabb.com 8:30am-12:30pm 12pm Membership Committee AAA www.austinaptassoc.com PROPERTY OF THE YEAR 14 AUSTIN APARTMENT ASSOCIATION 2014 PROPERTY OF THE YEAR Jewels of the Industry Finalists Thank you to all our member properties who submitted for the annual Property of the Year Awards. We are pleased to announce the top three finalists in each category. These finalists were determined by the blind shops conducted by an independent shopper. Finalists will now move on to the final judging phase of the competition. Winners will be announced at the annual Property of the Year Awards & Installation of Officers held this year on Friday, June 6th at the Hyatt Regency Austin - Downtown. Congratulations to the finalists and, again, thank you to all who participated with this program sponsored by The Austin Apartment Association! Thanks to Apartment Finder (www.apartmentfinder.com) and Apartments.com for the property photos. MID/HIGH RISE Cole - Lincoln Property Company Eleven - Alliance Residential Company Gibson Flats – Greystar DIAMOND 300+ UNITS IMT Monterey Ranch - IMT Residential Northland at the Arboretum - Northland Investment Corporation Preserve at Travis Creek – Greystar EMERALD 300+ UNITS Gables Grandview - Gables Residential Ladera - Greystar Post West Austin - Post Apartments SAPPHIRE 300+ Chardonnay at Wells Branch - Lincoln Property Company City Point Apartments - Greystar Polo Club – Greystar Windows • May/June 2014 www.austinaptassoc.com Colonial Grand at Double Creek - MAA Hudson Miramont - Riverstone Residential Group The Marquis at Canyon Ridge - CWS Apartment Homes DIAMOND 50-299 Gables Central Park - Gables Residential Post Barton Creek - Post Apartment Homes PROPERTY OF THE YEAR EMERALD 50-299 State House On Congress - Lincoln Property Company SAPPHIRE 50-299 Arbors of Wells Branch - Milestone Management Madison at the Arboretum - Northland Investment Corporation Terrain - Roscoe Properties RUBY Cimarron Crossing - Sandalwood Management Mint Urban Red River Apartments - Cardinal Group The Arrangement - Roscoe Properties AFFORDABLE HOUSING Lakeline Apartments - Riverstone Residential Management Mariposa at Hunter Road - United Apartment Group Park Place at Loyola - Capstone Real Estate Services LEASE UP Cielo - Greystar Landmark Southpark - Riverstone Residential tree – Greystar www.austinaptassoc.com Windows • May/June 2014 15 ON THE MOVE 16 On the move Winthrop Management would like to announce that Rayven Romero has been promoted to Assistant Community Manager of Regency at Dell Ranch. Rayven joined the Winthrop team in 2013 and has been a valuable asset. Previously, Rayven worked for Riverstone Residential Group and Hire Priority since joining the apartment industry in 2012. Executive Security Systems, Inc. the leading provider of security services in the state of Texas, announces the promotion of John R. McGuire to General Manager in Austin. The promotion follows after five years as Director of Operations at the Austin branch. John will be responsible for expansion of the Austin branch while overseeing all financial, operational, and administrative roles. We want you back The companies listed below have been members of the Austin apartment Association in the past. For various reasons, they have not renewed their membership with the AAA. If you are doing business with any of the companies listed below, give them a call and invite them back into the AAA family. Windows • May/June 2014 Winthrop Management would like to announce that John Goodman has joined the company as a Senior Leasing Specialist at Madison at Dell Ranch. John previously worked for Riverstone Residential Group since joining the apartment industry in 2011. We are excited to add John to our team. We want these members back! APW Electronics Compound Security Specialist Get Filtered, Inc James Hardie Building Products JM Electronics Keller Landscaping Nunley Insurance Platinum Cleaning and Restoration Tiemann Construction TruWest Credit Union www.austinaptassoc.com NAA www.austinaptassoc.com Windows • May/June 2014 17 NAA National apartment association washington, d.c. • march 2014 18 capitol conference The National Apartment Association hosted the annual Capitol Conference this March. AAA members attending: Colleen Grahn, CAPS; Brooke Mahoney, CAPS; Kim McGregor, Robbie Robinson, CAM, CAPS, ARM; Kay Sachs, CAS; Gus Villegas; Noble Glenn; Theresa Ebner, CAPS; Stephanie Puryear Helling; Matthew Smith; Kristan Arrona, Taylor Jackson, CMP; Rachel Fischer. The conference creates a forum for apartment association delegates from across the country to meet with our representatives in Congress to discuss issues related to the multifamily rental housing industry. The White House AAA delegates meet with Representative William Flores Colleen reviewing materials at the Hill briefing AAA members and AATC members share districts with Congressman Roger Williams. We discussed Immigration Reform with his legislative director, Sean Dillon. Windows • May/June 2014 www.austinaptassoc.com aaa president-elect robbie robinson attending NAA lyceum NAA AAA President-elect Robbie Robinson, CAM, CAPS, IMT Residential, is currently enrolled in the National Apartment Association Lyceum program. She will attend these leadership classes through November 2014. Each year, NAA-affiliated associations may select one representative to attend the program. The NAA Lyceum program consists of three modules, each approximately six hours in length, and are held in conjunction with NAA’s three major national meetings: the Capitol Conference in Washington, D.C, the annual Education Conference and the Fall Assembly of Delegates meeting. The purpose of the program is to identify and develop well-informed emerging leaders in the industry. Kay and Theresa catching up at the Opening Reception sponsored by NAA AAA members meet up with Congressman Lamar Smith after meeting with his housing aide Noble, Robbie and Gus share their activities from day one of the conference www.austinaptassoc.com Colleen, Noble and Robbie following the briefing Windows • May/June 2014 19 texas apartment association TAA TAA recognizes industry award winners at 2014 education conference in dallas 20 T he Texas Apartment Association recognized the following individuals for their outstanding contributions to the rental housing industry at the 2014 The Power of One TAA Education Conference & Lone Star Expo in Dallas April 24-26. Awards were presented at the Installation & Awards Brunch on Saturday, April 26 by TAA President Tami Martin, CAM, CAMT, CAPS, NALP and Education Conference Committee Chair and Incoming TAA President Mike Clark, HCCP. Awards history The Barbara MacManus Apartment Manager of the Year Award and the Mary Williams Maintenance Professional of the Year Award have been given to deserving professionals by TAA each year since 1989. The Rita Kirby Regional Property Manager of the Year Award was first presented in 1991, and the Anita Marcino Leasing Professional of the Year Award was first presented in 1999. The names of some awards have changed over time. An award honoring the outstanding local association staff executive was added in 1993. In 2010, the first award honoring the outstanding Independent Rental Owner was presented. The Olin Steele Award for the outstanding Product/Service Member is the oldest industry professional award given by TAA, and has been presented since 1987. Past Olin Steele winners narrow the pool of nominees for the award to five finalists, with the recipient chosen by the TAA Executive Committee. Local nominations Local associations submit nominations for TAA’s industry awards. This year, 18 nominations were received for the Barbara MacManus Manager of the year, nine each for the Mary Williams Maintenance Professional of the Year and the Anita Marcino Leasing Professional of the Year and 10 for the Rita Kirby Regional Supervisor of the Year. There were three nominees for the Independent Owner of the Year Award, including a couple nominated jointly, and three for the Association Executive of the Year Award. Twenty-one product/service members were nominated for the Olin Steele Award; one nominee was nominated by two different associations. In addition to award recipient Michelle Bridges-Pahl, CAS, nominated by the Houston Apartment Association and the Apartment Association of Southeast Texas, the other finalists for the award this year were: Thomas Dodd, Dodd Creative Group, nominated by the Apartment Association of Greater Dallas; Nikki Jorski, CAS, Rent.com, also nominated by AAGD; Nancy Payne, CAS, For Rent Media Solutions, nominated by the San Antonio Apartment Association; and Deborah Vogel, CAS, Redi Carpet, nominated by the Austin Apartment Association. The Kirby, MacManus, Williams, Marcino and Independent Owner award recipients are chosen by a subcommittee of volunteers from the TAA Education Committee and the AE Council. The AE of the Year Award recipient is chosen by a panel made up of apartment association AEs from outside of Texas, and other association staff from outside the industry. Get recognized Nominations for these awards are accepted annually from local apartment associations. The Call for Nominations is extended in August, and nominations are accepted until January 31 each year. Windows • May/June 2014 www.austinaptassoc.com DIGITAL MEDIA Online | MObile | Websites DIRECT MEDIA PublicatiOns | PrOMOtiOnal SOCIAL MEDIA blOgs | rePutatiOn MgMt We Are Apartment Finder Your IntegrAted MArketIng Partner Local Teams. National Success. Global Reach. David Arnold [email protected] 512-879-1229 Learn about 5 Ways Lowe’s Business Customers Save Time & Money 1 Ask for 5% off when you use Lowe’s Business Credit 2 Business Replenishment Program 3 Order Ahead - We’ll have it ready or have it delivered 4 Delivery to your jobsite, commercial or residential properties 5 Buy in Bulk: 10-50% off on 1,000 items in store or get a customized quote * See store associate or credit promotion disclosures for details. Lowe’s can save you Time and Money. Special offer for NAA Members AAA’S NEW OFFICE 22 AUSTIN APARTMENT ASSOCIATION OFFICE MOVES TO NEW LOCATION T he association offices have been many places. The furthest back is an address from an Apartment News magazine from 1972, which gives the address simply as Suite 206, Congress Square, Congress at Riverside, Austin, Texas 78704. The next address was a bit more formal: 510 S. Congress, Ste. 310. Next up, in 1984, the association moved to a converted house at 1702 W. 6th Street. Nearly a decade later, association leaders decided to purchase the office building at 4107 Medical Pkwy and in 2001, then-President Tami Martin burned the mortgage, signaling the building was paid for in full! Another location change for the AAA office occurred this January. After many, many months of search and renovation, the Austin Apartment Association office has moved from the building on Medical Parkway to its new location at 8620 Burnet Rd., Ste. 475. Over double in size, with dedicated, separate training and meeting spaces, the new office is quite a sight. Please stop by and we will gladly give you a tour. In the meantime, here are some pictures of the new space. THE AAA OFFICE THEN 1702A W. 6th Street Medical Pkwy. reception after 2008 renovations (above) Building on Medical Pkwy. as purchased in the early 90s (right) Medical Pkwy. sign after 2008 renovations Windows • May/June 2014 www.austinaptassoc.com www.austinaptassoc.com Windows • May/June 2014 AAA’S NEW OFFICE THE AAA OFFICE NOW 23 Is your communIty ready for a texas summer? Let us help you keep your residents cool: AC: Whether you’ve made the conversion to 410A or are still using R22 equipment, we can help with quality condensing units. Custom Solar Screens: Give us the measurements and we will make them for you in our Custom Production Shop, usually within 3 business days of order placement. Pool Supplies: We offer competitive pricing on the chemicals you need to keep your pool sparkling this summer. Call us for more information about our products and services Call 866-630-6747 • Español 888-281-0255 • Fax 866-631-6747 • supplyHQ.com May Madness Thursday, May 8 Salt Lick BBQ Pavilion* 6:00pm-10:00pm *The BBQ Pavilion is located West of the restaurant on FM 1826. Phone # 512-858-4959. Visit www.saltlickbbq.com for directions. Registration includes: Beer, tea, & soft drinks Salt Lick BBQ buffet dinner Contests & prizes Dance music Please remember to carpool and designate a driver. Photo ID required to be served alcoholic beverages. Cancellations must be received in writing by 12:00 p.m. Wednesday, April 30th. ALL NO SHOWS WILL BE BILLED. Register online at www. austinaptassoc.com. Type or print clearly. Photocopies accepted. Fax registration to AAA at 512-323-2979 or mail to: 8620 Burnet Rd, Suite 475, Austin, TX 78757. Name: Title: Name: Title: Name: Title: Name: Title: Property Name: Company Name: Contact Email: Phone #: Payment Options: If by April 30... (# attending): Check Enclosed x$45 = If after April 30... (# attending): Bill the Company ($2 billing fee applied to each invoice) PO#: Authorized Billing Signature: Card #: Exp Date: C.C. Billing Address: City/State/Zip: Print Cardholder Name: CVV #: x$50= VEGAS NIGHT 26 February 27, 2014 Norris Conference Center vegas NIGHT platinum sponsors FRONT ROW: Anthony Mullens, Renaissance Contracting; Kym Schmoyer, Elite Towing; James Lenhardt Hire Priority; Ronny Stephens, Park Right Solutions; James Luster, Ace Fire Equipment BACK ROW: Travis Fowler, Century AC Supply; Rene Flores, Crystal Clear Pools & Spas; Deborah Vogel, Redi Carpet; Daniel Pena, Rasa Floors; David Pritchard, Worldwide Pest Control; Cindi Bewley, Arbor Contract Carpet; Don Rogers, Powerhouse Carpet Cleaning Windows • May/June 2014 www.austinaptassoc.com silver sponsors Brook Furniture Rental Alpha Paving Industries, LLC Carpet Warehouse Appliance Warehouse FSI Construction Camp Construction Impact Floors Gratr Landscapes Ltd The Liberty Group Hines Pool & Spa Vamvoras, Ltd. Longhorn Fire Protection Maintenance Supply Headquarters $500 Grand Prize winner Megan Velkovich, RIATA - sponsored by HD Supply VEGAS NIGHT gold sponsors United Renovations Visual Marketing PSC Chair Derek Legendre thanks Vegas Night tri-chairs: Deborah Vogel, Redi Carpet; Haydee Scott, Protractor Services; Nikki Burleson, Apartments.com www.austinaptassoc.com Windows • May/June 2014 27 VEGAS NIGHT 28 Windows • May/June 2014 www.austinaptassoc.com Stephanie Poux, (800) 445-7303 x52802 THE MULTI-FAMILY STAFFING EXPERTS YOU’VE TRUSTED FOR OVER 25 YEARS! BG Staffing BG Personnel is now BG Staffing and we’re now serving you NATIONWIDE with the same great people you’ve come to know and trust for over 25 years for all of your multi-family staffing needs! - Office Personnel - Maintenance Personnel - Temporary Assignments - Temp-To-Hire Assignments - National Payrolling Services - Direct Hire - Fair Housing Training - Leasing Training Class www.BGStaffing.com Compliance Depot National Account • Fully Insured • Bilingual Personnel • On-Call 24/7 Call The Office Near You Today! Atlanta 888.278.8367 Austin 512.481.1234 Ft. Lauderdale 888.404.5383 Corpus Christi 888.298.7480 Houston 713.781.8367 Dallas 972.760.7741 San Antonio 210.348.0346 Ft. Worth 817.261.9887 Waco 888.408.4445 The Redi Carpet local sales team has over 50 years of combined experience in the Multifamily Industry. For exceptional service, contact one of our Account Managers. Deborah Vogel 512.736.3955 [email protected] Tony Boatman 512.584.7381 [email protected] Pennie Pyterek 512.845.0734 [email protected] • E-Invoicing • Quality Installation Crews • Online Ordering • Outstanding Customer Service • Next Day Installations • Large In-Stock Product Assortment w w w. r e d i c a r p e t . c o m JOHANNA LLORENTE, NALP Leasing Manager, Gables Park Plaza & Gables Park Tower In our industry of property management, we strongly focus on the move in process to make a good impression for our newest residents. Like any good book, movie or meal, we have to remember that the ending is what can make or break the overall experience. When a resident is scheduled to move out, this is a chance to remind them why they decided to call us home. Don’t let this final opportunity to provide great customer service slip away. We have to keep in mind that during the move process, it tends to be a stressful time for anyone. We’re all sure that moving is not usually the weekend choice of entertainment, but this is where we can come in and help alleviate some of the stress. To assist with this process and make it go as smooth as possible, it’s a great idea to send a move out reminder a week prior to their date. Some of the items to remind them of are: • All items to be returned, e.g. remotes, parking stickers, amenity passes, etc. • Invite them to schedule a time with you to do a walk through • For admin purposes, you will complete a move out condition form with them so all parties are on the same page with potential charges; having them sign the form will help minimize any disputes after move out. • If you have a freight elevator for moving, remind them to reserve a time slot • Remind them to switch electricity accounts, renter’s insurance, forward mail with USPS and change any online shopping sites, etc. with their new address • Provide them the opportunity to turn in their forwarding address ahead of time • Give them their final balance for their last month prior to moving out • Recommend maid services or your own in-house cleaning service as an option at move out; knowing there is inhouse service, and providing the cost up front, can also work as a stress eliminator Last note to be mindful of is that short and sweet is what the residents need at move out, as it’s already a very busy and hectic time for them. Providing them the notes above will line everything up for their day, they will know what to expect and the transition will be effortless. In a time of haste for our valued residents, this is the perfect ending. THE PERFECT ENDING THE PERFECT ENDING AUSTIN MARKET IN TOP TEN OF APARTMENT RENT GROWTH LEADERS NATIONWIDE Oakland takes the top position for pricing power among the country’s large metros as of first quarter 2014, with rents up 9.1 percent on an annual basis. This growth slightly exceeds the 8.7 percent upturn in San Jose and the 8.1 percent increase in San Francisco. The three Bay Area metros traded off the nation’s No. 1 position during the past year or so. All three illustrate the general pattern of the strongest performers gaining even more momentum, since the annual rent growth pace within the trio registered between 6 and 7 percent as of late 2013. Metros in the West also take the next three spots on the national rent growth leaderboard, with pricing up 7.9 percent in Portland, 7.6 percent in Denver-Boulder and 6.2 percent in Seattle-Tacoma. Miami’s 5.7 percent rent growth is the best performance seen among big markets elsewhere across the country. Areas posting rent growth between 4 percent and 5 percent include San Diego and Houston (each at 4.7 percent), Austin (4.5 percent), as well as Atlanta and Nashville (each at 4.3 percent). Several metros are recording annual rent growth just shy of the 4-percent mark, with the numbers coming in at 3.6 to 3.9 percent in Dallas, Orange County, Fort Lauderdale, Detroit and Minneapolis-St. Paul. Annual Rent Growth Leaders for Year-Ending 1Q 2014 Information from RealPage® MPF Research Division. RealPage, Inc. is a leading provider of comprehensive property management software solutions for the multifamily, commercial, single-family and vacation rental housing industries. For more information about the company, visit www.realpage.com www.austinaptassoc.com Windows • May/June 2014 31 BUILDING A SUCCESSFUL AAA MEMBERSHIP 32 BUILDING A SUCCESSFUL AAA MEMBERSHIP: PRODUCTS & SERVICES SUPPLIER You’ve paid your dues. You’ve attended May Madness. Now, where are all your new customers? STEPHANIE NAYLOR Carpet Warehouse & JENNIFER COX AAA Publications Editor As a supplier member of the Austin Apartment Association, you likely joined to increase your business; more customers, more sales, and more money for your bottom line. However, some join and see no real reward. Fear not, AAA members are here to help you build a successful membership. Brooke Mahoney, CAPS, Regional Property Manager for Greystar, calls the multifamily industry a “relationship business.” She says, “I want to work with people I trust and people who are invested in the industry.” For many other Owner/Management Company members AAA relationships matter to their vendor selection. With that in mind, here are four basic blocks of membership and how you can start building your success. Education – an opportunity to build your knowledge. Are you looking for ways to help improve your job performance, your business and your bottom line? Education truly is important for personal and professional success of AAA supplier members. Sam Levassar, CAS, Regional Sales Manager for Church Services, says, “aside from learning about the industry, taking advantage of AAA’s educational opportunities shows commitment to the multi-family industry.” He says taking classes shows your customers, “‘I’m not just here for your business, I want to learn about you too.’.” National designations such as the CAMT and CAS and certification programs such as CPO and EPA are recognized nationally. Not only are they helpful classes if your career path takes you to places other than Central Texas, but very helpful when you’re trying to offer solutions to your customers’ maintenance problems. Windows • May/June 2014 Brooke Mahoney, also a Past President of AAA, urges supplier members to “utilize the educational opportunities in AAA.” She says, “participation [in education classes] shows commitment to the industry and most members who go through CAS/CAM become friends. It’s an easy way to meet people and learn about your customers.” The bi-annual Redbook seminar, a legal seminar covering changes to the lease, addenda and industry rules made by the Texas Legislature, may sound inapplicable to the average AAA supplier, but consider it a chance to gain insight to your customer’s daily work and woes and even how the new laws might impact your business. Not to mention that you’ll be in a room with dozens of prospective customers all day. Fair Housing seminars are offered periodically simply because these laws have an impact that is far-reaching and apply to each and every member of the association. Yes, these classes are another opportunity for networking with your customers, but they also can keep you and your employees in the clear of legal problems related to Fair Housing. Industry Involvement & Community Outreach – an opportunity to build your community. Few supplier members may realize the large number of opportunities AAA members have to get involved in the legislative process and champion the multifamily rental housing industry. The Austin Apartment Association’s history of legislative lobbying and involvement goes back to the very beginning when the association was chartered in 1964. In fifty years, our leaders and members have helped write bills, shape ordinances and create processes for City of Austin utilities. Our members have done their best to keep legislation adverse to the industry from gaining traction at the state and national levels, too. Your business expertise can inform AAA leaders when speaking with elected and city officials on industry topics. While the AAA Legislative Committee is invitation only, AAA supplier members may get involved by attending the Day at City Hall, the Texas Apartment Association’s bi-annual Day at the Capitol and even the National Apartment Association’s annual Capitol Conference in Washington, D.C. As a supplier member attending these meetings, you are getting face time with industry leaders and elected officials, learning about the industry and getting first-hand knowledge of the challenges facing your customers, not to mention laws and ordinances that may impact your business as well. Legislative involvement is a great opportunity to interact with agencies outside the AAA family; Community Outreach is another. Not only can AAA-sponsored outreach events be a positive personal experience for AAA supplier members, but involvement can be good public relations for a company. Terri Needham, CAS, Operations Manager for PS Landscapes, considers “Food Drive and Community Outreach to be a part of my personal development.” She says, “It’s my way to give back,” and “a chance to be a part of something from start to finish.” Networking is definitely the name of the game when it comes to successful supplier members. Community Outreach events offer all involved supplier members the chance to work side-byside with all kinds of AAA members. Paige Russell, Community Manager for Gables Residential, believes the Doc & Gayle Young Food Drive is a great place to start with outreach involvement, especially for AAA supplier members. “The Food Drive Committee is a great cross-section of our membership. If you want to meet a variety of people (from owners to regional managers to leasing agents to sales people) and help our community during Thanksgiving, you can’t go wrong joining Food Drive.” www.austinaptassoc.com Networking & Events Certificate for Apartment Maintenance Technicians (CAMT) Certified Apartment Supplier (CAS) CPO and EPA certification Redbook Seminar Fair Housing Seminar Committee Involvement Networking & friendships Association leadership advancement Strengthen current association Shape future of association Networking & Events – an opportunity to build your friendships. Perhaps the easiest way to embark on your path to a successful membership is to attend an AAA event. The association offers many opportunities for all members to mingle, network and have a great time. A soft sell is appreciated at events, but leaving your sales pitch at the door is the best approach. Sound a bit odd? The events are your time to meet leaders and tell new customers about your product or business, right? Perhaps, but speaking from the management All AAA-sponsored events TAA and NAA events BUILDING A SUCCESSFUL AAA MEMBERSHIP Education Sponsorship opportunities Industry Involvement & Community Outreach AAA Day at City Hall TAA Day at the Capitol & NAA Capitol Conference Doc & Gayle Young Food Drive AAA Community Outreach committee events company perspective, Paige Russell gives an important piece of advice: “At social events, do no corner people and ask for their business.” She feels the better approach is to “use the social events to as an opportunity to build genuine friendships.” Meeting new people at events – your potential customers and future friends – helps out when it’s time for you to make the sale. Toni Guggenbickler, CAS, Marketing Manager for Carpet Warehouse, thinks attending AAA events can only help you when making sales calls during the work week. “Attending events makes it eas- www.austinaptassoc.com ier to approach potential customers.” She says, “Once you share a social experience, it’s not a cold call anymore!” What about your “competition” at events? Sam Levassar says, “I strongly recommend meeting other vendors.” He says, “They are some of my best referrals and they’ve also been the most wiling to introduce me to other members.” The association truly is a group of friends. Remember to treat others as you wish to be treated and owners, management companies and other suppliers alike will help your business and good reputation grow. Windows • May/June 2014 33 BUILDING A SUCCESSFUL AAA MEMBERSHIP 34 Committees – an opportunity to build your association. Yet another way to network within the association is to get involved at the committee level. From event planning and education, to community outreach and even editorial planning for the Window magazine you’re reading now, AAA has several standing committees that meet nearly every month. Committee involvement is your chance to meet other members and the AAA staff – in other words: networking. If the social events seem a bit intimidating, choose a committee and begin there. Ben Wells, CAS, President of UCS, advises “…any new supplier member to sample different committees, discover the one(s) you are drawn to and then commit yourself to showing up and being involved.” “Being involved in committees gave me a chance to get to know my customers, without having to sell them.” He says, “Over time we became friends and then they wanted to use us.” Brooke Mahoney says, “Networking begins at the committee level.” She thinks “the large social events can be a little overwhelming,” and “recommend[s] joining and participating in a committee. Once you’ve made a few connections, the social events become more fun.” The advice couldn’t be simpler: join a committee. The investment time-wise is minimal – perhaps one hour a month – and you are helping shape the future of the association. It must be said that active involvement is absolutely necessary to advance to an AAA leadership position. But even if leadership is not your intent, AAA committees need you, your ideas and your enthusiasm. Get Involved Are you ready to get involved with the Austin Apartment Association? Take these four basic blocks of membership, jump in and build your success! Get started today by dropping by the association office or giving the staff a call. They are here to help you get the most out of your membership. Windows • May/June 2014 www.austinaptassoc.com Community Outreach committee members participated in Illuminate Austin, a walk for SafePlace, on Saturday, February 22. The committee raised $750 to help end domestic violence. Thank you to everyone who walked, donated, and helped raise money for SafePlace. ILLUMINATE AUSTIN ILLUMINATE AUSTIN Community Outreach committee members and their families (and dogs!) pose before walking Toni Guggenbickler, CAS, a tri-chair of the Community Outreach Committee, holds the sign before the walk begins Toni Guggenbickler, CAS and Beverly Boyd-Miller are ready to walk www.austinaptassoc.com Windows • May/June 2014 35 AAA INAUGURAL APARTMENT MAINTENANCE CLASS 36 T he Texas Apartment Association Education Foundation, Austin Apartment Association and our partners at Austin Community College and Goodwill Industries of Central Texas are pleased to celebrate the inaugural class of our Apartment Maintenance Class with a graduation ceremony and career fair. We are excited to “graduate” ten individuals from the course with their CAMT (provisional with one year of experience), CPO and EPA certification. From the start, this has been a motivated group whom we know will be assets to your company and our industry. This class has been in the works for several years and TAAEF has worked closely with the Austin Apartment Association to have formalized training programs in Austin for those exploring or new to the industry. We based the class work on the curriculum for the CAMT (Certificate for Apartment Maintenance Technicians), added an introduction to the apartment industry and a component on fair housing. We also partnered with Goodwill Industries of Central Texas to help us recruit the Windows • May/June 2014 Congratulations to the graduates! right participants for the course held at Austin Community College. Much of the success of the program goes directly to the students but credit also goes to the collaboration amongst all four organizations and the support from TAAEF donors and the Austin apartment community. The response to this program and especially the job shadow component of the class was overwhelming, and we’re so appreciative of your support. We’re pleased to be planning a second class for this June. For more information about the event contact Becca Ramati at Becca@ taa.org. www.austinaptassoc.com irrigation facility inspections rolling out near you RACHEL FISCHER AAA Director of Government Relations N ow that the Austin Water Utility (AWU) has rolled out the first rounds of Irrigation Facility Inspections, AAA leadership and staff are receiving feedback from members and city staff about how the program is going. This article is a refresher, updated with new information. If members have any feedback about their experiences, they are encouraged to contact AAA staff or leadership. The first consideration for most properties is when their inspection is actually due and how much will it cost. There has been some confusion with AWU mailers and notifications; however, a list of inspection zones and property inspection deadlines is available online at www.austintexas.gov/sites/default/files/ files/Water/Conservation/Rebates_and_ Programs/Commercial_Irrigation_Assessment_Zones_08-16-2013.pdf. The zones and deadlines are shown here. Inspections must be performed by AWU Licensed Irrigation Inspectors. Properties may be solicited by inspectors, or may consult a list of authorized inspectors by clicking on the Commercial Facility Irrigation Assessment Program link at www.waterwiseaustin.com. Inspections must take place no sooner than 90 days before the due date of inspection; in other words your inspection must be current within 90 days. Ahead of inspection, properties are advised to coordinate internally and/or with your irrigation specialist to review your system for problems. AWU requires systems to be checked for “critical problems” as well as “non-critical problems.” Critical items cause a system to fail, while non-critical items do not. Just because the system passes does not mean that it is operating properly, and non-critical items may create serious coverage issues but not cause a system to fail. In addition to the system itself, facility inspections require properties to have valid copies of all permits related to their system. There are three types of permits typically associated with irrigation systems: backflow prevention assembly permit, backflow prevention assembly installation test results, and an irrigation system permit. These permits can be obtained by calling The Permitting Department of the City of Austin’s Planning and Development Review Department at (512) 978-4000. NOTE: Some AWU notification letters list an incorrect number. The number in this article is correct. Once a property is initially inspected, it may be necessary to make repairs and have a follow up inspection. Alternately, if a property experiences critical issues, it may elect to shut off all or part of their system. AWU offers compliance plan options for properties unable to successfully pass inspection, however, properties cannot be legally permitted to operate if it is wasting water via “critical problems.” AWU staff has been helpful to members who have called. The best contact for members is Paul Kaiser at (512)974-3507 or [email protected]. As always, members are invited to provide feedback or send questions to AAA staff at (512) 323 0990 or [email protected] www.austinaptassoc.com LEGISLATIVE UPDATE LEGISLATIVE UPDATE BUT WAIT! THERES MORE! Along with requirements and regulations, AWU also has a history of rebate programs…sometimes considered “free money” for doing the right thing. However, after 16 years of the WashWise rebates for efficient washing machines, AWU is ending the program. If members would still like to take advantage of this program before it ends, they must submit to AWU for rebates before June 30, 2014. Many AAA members have taken advantage of such programs, and all members are encouraged to explore if they may be right for their property. Find out more about this and other rebates at www.waterwiseaustin.com. Thanks to AAA member Steve Matcha, SunTerra Landscape, for contributing to this article. Windows • May/June 2014 37 CLUB M.E.D. 38 CLUB M.E.D: MAKING AN ECONOMIC DIFFERENCE RECEPTION march 27, 2014 hyatt regency austin – the foothills Thank you to our Club M.E.D. members who have donated over $37,000 since April 2010 Members of Club M.E.D. (Making an Economic Difference) were treated to an invitation only reception atop the Hyatt Regency Austin in the Foothills room this March. We are all so proud of the members who are first time donors and who have continued to renew annually to Club M.E.D.; your support is crucial to advancing the multifamily rental housing industry in Central Texas. The funds raised by Club M.E.D. provide the financial support needed to promote our AAA Political Action Committee’s legislative agenda, and provide education and increase industry awareness amongst our association members and political representatives alike. Since the inception of this program in April 2010, members have donated over $37,000. A huge thank you goes to each and every one of you for making an economic difference for the multifamily rental housing industry. Want to be a part of Club M.E.D.? Call the AAA office at 512323-0990. President Colleen Grahn, CAPS, President Elect Robbie Robinson, ARM, CAM, CAPS, and EVP Kristan Arrona welcome everyone to the 2014 reception Jamie Baron, Paige Russell, CAM, and JR Eddleman, CAS, chat about the success of Club M.E.D. Victoria Dries, CAPS, Theresa Ebner, CAM, CAPS, and Beverly Miller pose for the camera Long time Club Med members Steve Matcha and AAA Past President Joy Lamb, CPM, catching up on the happenings in Austin Doc Young and Sean Cunningham, CAS, discuss the changes in Austin First time attendees from Winthrop Management enjoy the reception Greystar is in the house Current and Past Presidents gather for photo with Club M.E.D. member Terri Needham, CAS A pleased crowd Windows • May/June 2014 www.austinaptassoc.com CLUB M.E.D. DONORS – THANK YOU! Toni Guggenbickler, CAS, Carpet Warehouse Heath Hallada, Green Door Valet Amber Hammond, For Rent Media Solutions Christine Heffran, Riverstone Residential Group Greg Hill, The Ironwood Group Amanda Johnson, Westdale Real Estate Edin Junuzovic Allan Kastner, Winthrop Management Debbie Kratch, Milestone Management Joy Lamb, CPM, Capstone Real Estate Services Derek Legendre, Rasa Floors Sam Levassar, Church Services Brooke Mahoney, CAPS, Greystar Kelly Martin, FSI Construction Carol Martine, CPM, Martine Properties Steve Matcha, SunTerra Landscape Services Kim McGregor, Granite Properties of Texas Stephanie McKee, CAM, IMT Wells Branch Nicole McQuarry, Winthrop Management Robbie Mejia, Northland Investment Corporation Gary Mills, Winthrop Management Stephanie Naylor, Carpet Warehouse Terri Needham, CAS, PS Landscapes Erin Paceley, Indian Creek Apartments Stephani Park, Riverstone Residential Sherry Perrin, Jones Apartment Management Corp www.austinaptassoc.com David Proctor, PS Landscapes Josh Rackley, Buzz Marketing Tony Ragan, Absolute Pest Management Rosalee Rahm, For Rent Media Solutions Heather Reagan, CPM-Lincoln Properties Robbie Robinson, ARM, CAM, CAPS, IMT Residential Bill Roland, CPM, CCIM, Granite Properties of Texas Rayven Romero, Winthrop Management Paige Russell, CAM, Gables Residential Kay Sachs, CAS, HD Supply Preston Sams, FSI Construction Shonna Schneider, CAS, The Liberty Group Lisa Simpson, Poolsure Dwayne Stewart, Churchill Forge Properties Karen Temborius, CPM, Westdale Asset Management Sarah Thompson, AIT, CAM, CAPS, Martine Properties Bob & Linda Thompson, Joplin Properties Gus Villegas, Merge Management Deborah Vogel, CAS, Redi Carpet Bill Warren, Warren Law Firm Katya Watson, CAM, Greystar Ben Wells, CAS, UCS Tony Whitaker, FSI Construction Brittainy Wyatt, IMT Anderson Mill Doc Young Renee Zahn, NALP, CAM, Greystar Windows • May/June 2014 CLUB M.E.D. Susan Albertson, Citywide Apartment Locators Carol Andrews, Realtor.com Rentals Kristan Arrona, Austin Apartment Association Thomas Baird, Winthrop Management Jeanna Barnes, CAM, Belco Equities Jamie Baron, Gables Residential Nick Berry, Winthrop Management Conney Bisson, CAM, IMT Anderson Mill Phil Bobel, Benchmark Landscape Kenneth Bohan, The Liberty Group Beverly Boyd-Miller, ScentAir Connie Calix, Bell Tech Corridor Chad Christian, Winthrop Management Ben Clattenberg, Cleaning Network Sean Cunningham, CAS, Carpet Warehouse Victoria Dries, CAPS, Churchill Forge Properties Theresa Ebner, CAM, CAPS, LDG Development Sandy Eckhardt, Milestone Management JR Eddleman, CAS, UCS Companies Candiss Escobar, CAM, CAPS, Greystar Chris Flanagan, Winthrop Management Travis Fowler, CAS, Century A/C Supply Noble Glenn, BG Staffing Colleen Grahn, CAPS, Gables Residential William Griffin, CAMP Construction Chelsea Groats 39 EDUCATION OPPORTUNITIES 40 education opportunities LEASING BOOT CAMP 2.0 If you have mastered the basics in leasing and are ready to take it up a notch then this class is perfect for you! In this class we will discuss how you can hurdle over the many obstacles you are experiencing on site whether it is overcoming objections or closing the sale, to outreach marketing, ideas you can implement on any budget, and much more! • May 14 • 8:30 am-11:30 am • $65 per AAA member • Speaker: Beth Doty, Capture the Market • AAA classroom – 8620 Burnet Rd. Ste. 475 • CECs: 3 MAY LEARN AT LUNCH WITH APARTMENTS.COM Learn at Lunch sessions are quick, one hour educational seminars for all on-site personnel. In May, learn about reputation management in the digital age. • May 15 • 12:00 pm-1:00 pm • FREE for AAA member apartment community on-site personnel • Sponsor: Apartments.com • Place: TBA • CECs: 1 RED CROSS: DISASTER PREPAREDNESS Creating a plan of action! How to prepare for an emergency at your property, when to contact the Red Cross, and how to handle the media. • May 16 • 8:30 am-11:30 am • $65 per AAA member • Speaker: The American Red Cross • AAA classroom – 8620 Burnet Rd. Ste. 475 • CECs: 3 Windows • May/June 2014 Read more about these classes, register to attend and more at austinaptassoc.com! PEER TO PEER: CONNECTING OWNERS TOGETHER – RESIDENT RETENTION & RENEWALS Join us for a discussion on best practices for resident retention, renewals and the vacating process. • May 20 • 12:00 pm-1:00 pm • FREE for AAA IRO members • Speakers: Robbie Robinson, CAM, CAPS, IMT Residential • AAA classroom – 8620 Burnet Rd. Ste. 475 CONQUERING THE COURTROOM: HOW TO WIN IN COURT Do you know how to prepare a court case representing your property without a lawyer? Knowing about the burden of proof, the trail process, and adversaries that you could encounter are all factors that make or break your case. • May 28 • 8:30 am-12:30 pm • $65 per AAA member • Speaker: Bill Warren, Warren Law Firm • AAA classroom – 8620 Burnet Rd. Ste. 475 • CECs: 4 BUDGETING: A PRACTICAL GUIDE TO GETTING IT RIGHT If you think budgets are a dreaded chore, difficult to comprehend and use or not worth the paper they’re written on, this seminar is for you! • How to create a budget from the eyes of a supervisor and an owner. • Best practices for budgeting • Walk away with a 12 month guide to budgeting success • How to understand budgets from NOI to cash flow • June 11, 8:30 am-11:30 am • $65 per AAA member • Speaker: Tara Carter, Plus Management • AAA classroom – 8620 Burnet Rd. Ste. 475 • CECs: 3 www.austinaptassoc.com CREATING A COMPREHENSIVE MARKETING PLAN Learn at Lunch sessions are quick, one hour educational seminars for all on-site personnel. In June, learn about new pool regulations, troubleshooting and maintenance techniques to save you money. Marketing is a process that takes time and research if it is to be effective. Ultimately, the goal of your marketing package should be to bring your potential customers and your business together. Since there are many pieces to this puzzle, the best way to start is by creating a solid marketing plan. This plan should outline the specific actions you intend to take in order to influence prospective customers. • June 19 • 12:00 pm-1:00 pm • FREE for AAA member apartment community on-site personnel • Sponsor: Hines Pool & Spa • Place: Riata Clubhouse • CECs: 1 • June 24 • 8:30 am-11:30 am • $65 per AAA member • Speaker: Jennifer Messina, San Miguel Management • AAA classroom – 8620 Burnet Rd. Ste. 475 • CECs: 3 EDUCATION OPPORTUNITIES JUNE LEARN AT LUNCH WITH HINES POOL & SPA Any questions? Contact Stacy Cross, Director of Education [email protected] 512-323-0990 Schedule is subject to change www.austinaptassoc.com Windows • May/June 2014 41 50TH ANNIVERSARY 46 Austin Apartment Association 1974-1983 1982 m head embersh ed by ip Susan drive, and J Melto o 43 ne e Sharp, nette n w me and-a mbers in d -half week two s! AAA Past Presidents James Raper 1974 Rich Ellmer 1975 Windows • May/June 2014 Jim Solt 1976 Steve Colella 1977 Ted Hendricks 1978 www.austinaptassoc.com 50TH ANNIVERSARY AAA Past Presidents Hank Guerrero 1979 Don Tait 1980 Ray Head 1981 www.austinaptassoc.com Ed Norton 1982 Bob Benson 1983 Windows • May/June 2014 47 50TH ANNIVERSARY 48 road construction – 1974 6th Street way back when! Ü austin news Estimated Austin population 1974: 251,808 Median asking rent price in the U.S. in 1976 was $206. AAA surpasses the 200 mark in membership in 1974. Estimated number of apartment units in Austin in 1977: 49,000 1974 - Third Annual Products and Services Show held at Villa Capri. Twenty-three exhibitors participate. Lt. Governor Bill Hobby addresses members at the September 1974 dinner meeting. Cost of a full-page ad in the 1974 Apartment News magazine: $65. In 1974, six dollars will buy you a meal at an AAA dinner meeting – still cheaper than the eight or nine dollars charged by other state associations. In ’76, rates went up to $8 for a meal at the Hilton and members were made to pay $1 per drink. Windows • May/June 2014 Approximately 25% of the U.S. population is housed in an estimated 26 million occupied rental housing units nationwide in 1981. (32% and appx. 38.7 million in 2012) The annual AAA-sponsored group trip was to Acapulco in the summer of 1981 and the Bahamas in ‘82. The group headed to Jamaica in ’83. AAA held its first Annual AAA Golf Tournament at Lago Vista Country Club in 1983. www.austinaptassoc.com 50TH ANNIVERSARY When did we stop publishing home phone numbers of leadership? TAA Of Counsel rry tra ex ordinaire, La 79 19 c. Niemann www.austinaptassoc.com Windows • May/June 2014 49 LARRY NIEMAN PAC GOLF 50 Larry Niemann PAC Golf “Loudest Legs” Tournament March 20, 2014 • Grey Rock Golf Course Platinum Sponsors Sheena Simmons, CORT; Tommy Gardenhire, Arbor Contract Carpet; Kris Burleson, CAS, BG Staffing; Toni Guggenbickler, CAS, Carpet Warehouse; Sam Levassar, Church Services Windows • May/June 2014 www.austinaptassoc.com LARRY NIEMAN PAC GOLF Gold Sponsors Silver Sponsors Ace Fire Equipment Century AC Supply Tournament chairs: Nikki Burleson with Apartments. com, Terri Needham, CAS, with PS Landscapes and Shonna Schneider, CAS, with The Liberty Group www.austinaptassoc.com Windows • May/June 2014 51 LARRY NIEMAN PAC GOLF 52 Men’s Closest to the Pin - Steve Wolf, Sponsored by Falcon Construction Women’s Closet to the Pin - Brooke Mahoney, Women’s Longest Drive - Jessica Dukes, Sponsored by Elite Towing & Recovery Sponsored by Charter Furniture Men’s Longest Putt - JT Moyer, Sponsored by Apartment Guide Men’s Longest Drive - Jarrod Byers, Sponsored by Vamvoras, LTD Women’s Longest Putt – No winner, Sponsored by Protractor Services Best Dressed Team - Impact Floors Best Beverage Station-Carpet Warehouse 1st Place - Cullen, Baughman, Jenkins, Romero-Ace Fire Equipment Team 2nd Place - Pena, Sanchez, Rojas, MoyerRasa Floors Team 3rd Place - Hackworth, Wallace, Wolf, Graybill-Impact Floors Team Game o’ Shame - Burleson, Zare, Pyle, Martinez-Apartments.com Team Windows • May/June 2014 www.austinaptassoc.com law in order: the warren report I WILLIAM S. WARREN Warren Law Firm t is frequently noted that housing in Austin is becoming less affordable. News stories abound about new housing developments within the city’s core, yet that housing often carries an expensive price tag. With the rising cost of housing, more emphasis is being placed upon ensuring that lower income people have good places to live throughout the city. One program designed to help with this is the Housing Choice Voucher Program (HCVP). This program is sometimes known as Section 8. Section 8 is the popular reference to the part of the U.S. Housing and Community Development Act of 1974, which amended the Housing Act of 1937, to create Section 8 housing. It covers subsidized housing for low-income individuals. According to the U.S. Department of Housing and Urban Development (HUD), the Housing Choice Voucher Program is the federal government’s major program for assisting very low-income families, the elderly, and the disabled to afford decent, safe and sanitary housing in the private market. Although it is a federal program, it is frequently administered locally. The Housing Authority of the City of Austin, for example, oversees its own version of the HCVP. Section 8 assistance takes two forms. One is “project based,” which this discussion excludes. The other is “voucher based,” which is the focus of this discussion. Since voucher based housing assistance is provided on behalf of a family or individual, participants are able to find their own housing, including single-family homes, townhouses and apartments. As noted by HUD, moreover, the participant is free to choose any housing that meets the requirements of the program. Section 8 participants are not restricted to living in units located in subsidized housing projects. When administered locally, the admin- istration occurs through a Public Housing Agency (PHA). These public housing agencies receive federal funds from HUD to administer the voucher program. A housing subsidy is paid to the landlord directly by the PHA. It can be the entirety of the rent, or only a portion of it. Whatever the amount, it is paid on behalf of the participating family. If less than a full rent subsidy is to be provided, the family would pay the difference between the actual rent charged by the landlord and the amount subsidized by the HCVP. Eligibility for a housing voucher is determined by the PHA based on the total annual gross income and family size. Participation is limited to U.S. citizens and, on occasion, specified categories of non-citizens who have eligible immigration status. From a financial point of view, the general rule for qualification is that the family’s income may not exceed 50% of the median income for the county or metropolitan area in which the family chooses to live. HUD points out, moreover, that a PHA must provide 75% of its vouchers to applicants whose incomes do not exceed 30% of the area median income. When one applies for the Housing Choice Voucher Program, the PHA will collect information on such matters as family income, family assets and family composition. Verification of the information provided occurs and, once verified, the information is used to determine program LAW IN ORDER getting to know section 8 and the Housing Choice voucher Program With the rising cost of housing, more emphasis is being placed upon ensuring that lower income people have good places to live throughout the city. www.austinaptassoc.com Windows • May/June 2014 53 LAW IN ORDER 54 eligibility as well as the amount of the housing assistance payment to be made. More often than not, an eligible family will be placed on a Section 8 waiting list. If that occurs, once a program participant’s name is reached on the waiting list, the PHA will contact the applicant and issue them a housing voucher. That family is then responsible for finding a suitable housing unit of their choice, where the owner agrees to rent under the HCVP. Rental units must meet minimum standards of health and safety, as determined by the PHA. In fact, inspections of the rental unit will occur from time to time. Unless the unit passes these inspections, the program participant cannot take possession and begin their tenancy. Benefits will be paid only after a unit has passed all necessary inspections. When the voucher holder finds a unit that he wishes to occupy, and reaches an agreement with the landlord over the lease terms, the PHA must make an independent deter- Windows • May/June 2014 mination that the rent requested is reasonable. The PHA will determine a payment standard: the amount generally needed to rent a moderately priced dwelling unit in the local housing market. The standard often varies by location. It is that determination which is then used to calculate the amount of housing assistance a family will receive. This amount, as indicated above, will depend upon, among other things, an applicant’s total annual gross income and family size. According to HUD, since the demand for housing assistance often exceeds the limited resources available to HUD and the local PHA, long waiting periods are common. In fact, a PHA may close its waiting list when it has more families on the list than can be assisted in the near future. In Austin, the wait list for the Housing Choice Voucher Program administered by the City of Austin has been closed since July, 2006. In Austin, the average wait time to receive a housing choice voucher is more than five years, according to statistics from the City of Austin. The Housing Authority of the City of Austin currently administers 5,800 housing choice vouchers, which in turn serve 15,200 people. Included in the demographics of those served are 997 seniors, 3,578 persons with disabilities, and 7,765 children. The average income for a housing choice voucher participant in Austin, at least those who participate in the City’s program, is $14,000. All of these statistics come from the City of Austin. Despite the fact that the payment standard established by the PHA is a generalized standard, it does not limit and does not affect the amount of rent a landlord may charge or the participating family may pay. For example, a family who receives a housing voucher can select a unit to rent which has a rent below or above the PHA payment standard. At a minimum, the housing choice voucher participant is expected to pay 30% of monthly adjusted gross income for rent and utilities. If the rent for the particular unit is greater than the payment standard determined by the local PHA, the participating family is required to pay the additional amount so that the tenant portion plus the government portion of the rent equal the full monthly rent being charged. By law, moreover, if a family moves to a new unit where the rent exceeds the local payment standard, the family may not pay more than 40% of its adjusted monthly income for rent. The HCVP provides rent assistance as a subsidy. The PHA calculates the maximum amount of housing assistance allowable. That is generally the lesser of (1) the payment standard minus 30% of the family’s monthly adjusted income, or (2) the gross rent for the unit minus 30% of the monthly adjusted income. When a family’s housing needs change over time, due to changes in family size, job locations and other reasons, the voucher program beneficiary is allowed to move without losing their housing assistance. Such moves are permitted provided the family notifies the PHA ahead of time, terminates their existing lease within the lease provisions, and finds acceptable alternate housing. When a family selects a housing unit, and the PHA approves the unit and the proposed lease, the participating voucher family will then sign a lease with the landlord for a term of at least one year. When a security deposit is required, it is the tenant’s responsibility to pay the full security deposit to the landlord. Section 8 assistance will not be used to pay the security deposit. Once the first year of the tenancy has passed, the landlord may initiate a new lease, allow the family to remain in the unit on a month to month basis, or end the tenancy. The lease a voucher program particiwww.austinaptassoc.com takes into account the quality, size, type, age and amenities of the particular rental unit. This study, moreover, can also include whether and what housing services, maintenance and utilities will be provided to someone who lives in that unit. When a PHA approves a family for participation in the HCVP, they are not making a representation about that family’s expected behavior or the family’s suitability for tenancy. Those determinations must be made by the landlord. The PHA may provide the owner the current address or prior address of an applicant as shown on its records, and on occasion, the name and address of a past landlord. A landlord who is considering renting to a Section 8 participant should ask for this information from the PHA in writing. It will typically not be given automatically. There are a few basic lease requirements when renting to someone participating in the HCVP. First, the lease between the tenant and the owner must be in a standard form used by the owner and generally used for other unassisted tenants. Second, the terms and conditions of the lease must be consistent with state and local law. Third, the lease must specify what utilities and appliances are to be supplied by the landlord and which are to be supplied by the participating family. The lease must also include the HAP contract. The overall rent, finally, must be reasonable, as compared to similar unassisted units, and in an amount approved by the PHA. The landlord will be required to prove to the PHA that it is the legal owner of any property. Often a recorded deed to the property must be provided to the PHA. Where there is a professional management firm involved, there must be a fully executed management agreement verifying the arrangement. For tax purposes, the landlord will be asked to provide either a tax identification number or a social security number. During the term of the lease, if the participating family has a change in income or family composition, they must report these changes to the PHA within 10 days of occurrence. A tenant’s rent portion may then be adjusted, up or down, and a rent change notice will be mailed to both the participating family and their landlord. On an annual basis, federal regulations require PHAs to review a family’s income and composition. Rent portions will be recalculated, as necessary, and rent change notices will be mailed, following these annual re-certifications. It is the obligation of the property owner or manager to notify the PHA if the HCVP participant moves out of the unit before the end of the lease term. Hous- www.austinaptassoc.com ing assistance payments can only be made while the voucher holder lives in the unit. Early move out is not typically a frequent occurrence, for families who leave the unit without notifying the PHA or the owner may be terminated from the HCVP. After reading the foregoing, you may be saying to yourself that being a participating landlord in a Housing Choice Voucher Program is not your cup of tea. While such a decision can currently be made exclusively by you, that may be changing. For quite some time, efforts have been underway by tenant advocates to deter landlords from choosing not to participate in the Housing Choice Voucher Program. One way to ensure as many landlords as possible are on board with the program is to make source of income a protected class in the context of housing discrimination. Stated another way, you could be denied the opportunity to reject an applicant because you do not like the facts of who pays what amount of the rent you charge. If this new protected class is created, one would be prohibited from refusing to rent to a person solely because they are a participant in the Section 8 Housing Choice Voucher Program. While no such protected class currently exists, at least in Texas, one can never predict with certainty what the future may hold. LAW IN ORDER pant signs will be the same lease other residents at the community sign. For example, if the owner uses the Texas Apartment Association lease form, that same lease form will also be used for Section 8 residents. When housing subsidies are given, however, there is a document entitled the Housing Assistance Payments Contract, also known as the HAP Contract, which must also be used with a Section 8 tenant. This document supplements the primary lease, which in our example was the TAA lease. It is not to be used in lieu of the commonly used form at that property. The HAP contract imposes additional responsibilities and obligations. There are unique obligations which exist between the PHA and the tenant, as well as the PHA and the landlord. Often, these obligations are considered onerous to a landlord, for they impose conditions upon terminating the tenancy which are more challenging for a landlord to meet than if those conditions did not exist. Admittedly, there are pros and cons relating to participation in the HCVP. Those who favor participation, point out the large available pool of potential renters, (often due to the large waiting list), and generally prompt and regular payments by the PHA to the landlord for its share of the rent. They also point out how regular inspections, and conditions imposed on Section 8 tenants, create an incentive on the part of the tenant to take good care of the property. Those opposing participation in the HCVP raise points like perceived difficulty in evicting Section 8 tenants, whether for non-payment of rent or conduct. They also state that they fear Section 8 tenants and their children will not properly maintain the premises, since they contribute so little of their own money to the tenancy. Those in opposition also state that they do not want the government involved in their business, primarily by making inspections and insisting upon mandatory repairs. Another point often raised by opponents of the HCVP is that there will be restrictions on their ability to charge a rental amount above market value. The funds provided to the PHA by HUD are primarily used to provide the rent subsidy on behalf of the eligible participant, whether family or individual. In addition to the rent subsidy, HUD also pays the PHA a fee for the cost of administering the program. When determining the rent amount for a rental unit participating in the HCVP, the rent requested must be comparable to similar, unassisted units in the area where the rental property is located. There is more to it than location. A rent reasonableness study will be conducted by the PHA which BILL WARREN is an Austin lawyer, and a Member of the Austin Apartment Association, whose practice areas include landlord-tenant, housing discrimination defense, collections, litigation in all courts, employment, consumer protection, lease and contract drafting and negotiations, and wills. He is Board Certified in Civil Trial Law by the Texas Board of Legal Specialization, and is a Fellow of the College of the State Bar of Texas. Mr. Warren is legal counsel to the Austin Apartment Association and a founding member of the Legal Counsel Advisory Council of the Texas Apartment Association. He regularly, and on a statewide basis, represents property owners and managers, vendors and others who regularly serve the real estate and multi-housing industry. Bill is a frequent author and lecturer, and has published more than 100 articles on multihousing industry and fair housing issues. He can be reached at Warren Law Firm, 1011 Westlake Drive, Austin, Texas 78746, (512)347-8777, or through his website at www.WLFtexas.com. Windows • May/June 2014 55 PRODUCTS & SERVICES Denotes an AAA Diamond Sponsor member. 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Chad Reynolds....................................(512) 353-1432 Attorneys Bukowski Law Firm, PC Sean Bukowski....................................(512) 614-0335 John Daves & Associates, PLLC John Daves..........................................(512) 346-6000 Law Offices of Brian P Cweren Brian P. Cweren..................................(713) 622-2111 Law Offices of R. David Fritsche David Fritsche.....................................(210) 227-2726 Terry L. Belt, Attorney at Law Terry L. Belt.........................................(512) 327-7360 The Snell Law Firm, PLLC Jason Snell..........................................(512) 477-5291 Troilo Law Firm, P.C. Arthur Troilo, III..................................(512) 391-9117 Warren Law Firm Bill Warren..........................................(512) 347-8777 Webb, Charles, Attorney at Law Charles R. 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Pennye Perrin.....................................(512) 458-4101 JMI Contractors Melissa Vale........................................(210) 492-8181 KGC Contracting Keith Brandon.....................................(512) 848-5941 Protractor Services Haydee Scott, CAM.............................(512) 589-6762 Banks Bank Financial John Manos........................................(630) 242-7212 Bathtub & Sink-Porcelain Repair & Refinishing Quality Surface Solutions,Inc. Karma Delgado...................................(512) 441-2909 Surface Connection Keith Edmunds...................................(512) 507-8202 Bathtub-Fiberglass Repair & Refinishing Quality Surface Solutions,Inc. Karma Delgado...................................(512) 441-2909 Surface Connection Keith Edmunds...................................(512) 507-8202 Batteries Batteries Plus Scott Ego.............................................(512) 419-7587 Blinds-Mini/Vertical Sales & Service Classic Same Day Blinds Reed Way...........................................(512) 926-7700 Ferguson Facilities Supply Group Megan Richardson..............................(888) 334-0004 HD Supply Kendall Wood.....................................(512) 584-7432 Maintenance Supply HQ Drew Andrews....................................(512) 335-6700 Boiler Repair & Installation All-Cor Services Steve Wingo.......................................(512) 826-4542 Roto-Rooter Service Co. David Rutkoski....................................(512) 836-8925 Vamvoras, Ltd Jeff Fox................................................(512) 215-0008 Builders & Developers HSR Construction Inc. Pennye Perrin.....................................(512) 458-4101 Ingenium Construction Company Dax Brock............................................(512) 721-0366 Building Inspection Service Bartley Construction Dennis Bartley....................................(512) 303-9688 HSR Construction Inc. Pennye Perrin.....................................(512) 458-4101 Ingenium Construction Company Dax Brock............................................(512) 721-0366 Building Materials Glidden Paints - THD Business Line Kirk Rogers..........................................(512) 326-8053 57 PRODUCTS & SERVICES DIRECTORY Collection Agencies National Credit Systems, Inc Kristin Muse...........................(800) 367-1050 Ext:117 Rent Debt Automated Services, Inc Angi Pusateri......................................(469) 759-1130 Rent Recovery Solutions Saul Wertzer.......................................(800) 335-0119 Resident Data, Choice Point Serv. Deona James......................................(281) 357-0405 Tenant Tracker, Inc Troy Pate, CAS........................(800) 658-9369 Ext:651 The Phoenix Recovery Group DeLisa McNair....................................(210) 822-8272 Collection Systems Futon Robert R. Robertson...........................(512) 522-2961 Rent Debt Automated Services, Inc Angi Pusateri......................................(469) 759-1130 Collections Nationwide Eviction Eddie Young........................................(512) 551-0357 Rent Debt Automated Services, Inc Angi Pusateri......................................(469) 759-1130 ResidentCheck Ian McIntosh..........................(800) 491-2580 Ext:114 The Phoenix Recovery Group DeLisa McNair....................................(210) 822-8272 Commercial Lending Bank Financial John Manos........................................(630) 242-7212 Communications Protect-A-Lease, Inc Ken Christopher.....................(512) 215-6692 Ext:512 Computer-Online Service & Internet Grande Communications Dana Ruff............................................(512) 878-4000 Computer-Software & Service Blue Moon Software Javier Gonzalez...................................(512) 322-0460 Futon Robert R. Robertson...........................(512) 522-2961 Property Solutions International, Inc. Jacob Balanzategui.............................(801) 369-6034 RealPage, Inc. Stacey Blackwell.................................(972) 820-3000 ResMan LaSonia Hairston.................................(972) 349-1406 Yardi Systems Jillian Hall.............................(805) 699-2040 Ext:1176 Concrete Contractors A Plus Asphalt & Concrete Art Aja................................................(512) 251-8920 All-Cor Services Steve Wingo.......................................(512) 826-4542 APAC Wheeler Coatings & Asphalt, Inc Kevin O’Connell..................................(512) 861-7100 Capitol Construction / CPC Barbara Crawford...............................(512) 289-0227 Concrete Raising of Austin Patrick Mullin.....................................(512) 410-7378 Integrity Asphalt & Coatings Bill Holmes..........................................(512) 853-9009 KGC Contracting Keith Brandon.....................................(512) 848-5941 Westhill Paving Inc. Chad Reynolds....................................(512) 353-1432 Concrete Repair & Resurfacing A Plus Asphalt & Concrete Art Aja................................................(512) 251-8920 APAC Wheeler Coatings & Asphalt, Inc Kevin O’Connell..................................(512) 861-7100 Concrete Raising of Austin Patrick Mullin.....................................(512) 410-7378 Integrity Asphalt & Coatings Bill Holmes..........................................(512) 853-9009 KoolCote of Texas Stacy Perlinger....................................(512) 251-5740 Pavecon, Ltd Chris Stephens.........................(512) 329-9148 Ext:14 Premium Cuts Lawn Service & Maint. Daniel Gonzalez..................................(512) 252-2264 Sundek Of Austin Rick Hubbard......................................(512) 928-8000 Concrete Restoration & Cleaning Concrete Raising of Austin Patrick Mullin.....................................(512) 410-7378 Concrete Scoring & Staining Lone Star Carpet Lee Moerbe........................................(512) 836-9311 Construction Management Consultants Arte Construction Management, LLC Andy Powell........................................(972) 905-5932 Bartley Construction Dennis Bartley....................................(512) 303-9688 HSR Construction Inc. Pennye Perrin.....................................(512) 458-4101 Ingenium Construction Company Dax Brock............................................(512) 721-0366 Construction-General ABC Home & Commercial Services Eric Robb............................................(512) 608-3443 Alfred’s Paint & Carpet Cleaning Javier Garcia.......................................(512) 339-0780 All-Cor Services Steve Wingo.......................................(512) 826-4542 Arte Construction Management, LLC Andy Powell........................................(972) 905-5932 Avel Cleaning Services & Paint Avelardo DeLeon................................(512) 262-6085 AYS Capital & Renovations, LLC Joey Susan..........................................(512) 454-5704 Boral Industries Mark Howell.......................................(512) 563-1977 Branch Construction Services Michael Martin...................................(512) 371-4194 Capitol Construction / CPC Barbara Crawford...............................(512) 289-0227 Crestmark Construction Services Brenda Nite........................................(713) 426-6161 Falcon Construction USA Brent McGrath....................................(512) 610-1124 Gerloff Company Inc Justin Titus..........................................(512) 443-8822 Green Link Todd Warren.......................................(512) 850-4650 Ingenium Construction Company Dax Brock............................................(512) 721-0366 JMI Contractors Melissa Vale........................................(210) 492-8181 Labor Finders Ian Stewart.........................................(512) 719-4384 M&M Painting & Construction Karen Iosue.........................................(210) 614-9994 Minyard Sons Company Tena Minyard......................................(512) 331-6441 Renaissance Contracting, LLC Anthony Mullens................................(512) 619-9047 Silver Rock Services Joey Melgoza......................................(512) 637-5580 Texas Home Step Marvin Watson...................................(512) 690-2080 Copiers/Printers Documation Lorie Council.......................................(512) 672-4431 Corporate Housing Home Place Apartment Search Mike Stotts.........................................(512) 258-5200 Counter Top Installation Alex Painting & Cleaning Edwin Fuentes....................................(512) 909-8068 Gold Star Cabinets & Countertops Trojan Tidwell.....................................(512) 251-9279 Counter Top Refinishing Alex Painting & Cleaning Edwin Fuentes....................................(512) 909-8068 Quality Surface Solutions,Inc. Karma Delgado...................................(512) 441-2909 Surface Connection Keith Edmunds...................................(512) 507-8202 58 Windows • May/June 2014 Counter Tops-Granite Gold Star Cabinets & Countertops Trojan Tidwell.....................................(512) 251-9279 Credit Reporting Agencies AmRent Martha Davis......................................(512) 219-7806 National Credit Systems, Inc Kristin Muse...........................(800) 367-1050 Ext:117 National Tenant Network Stacy Howell..........................(800) 801-1371 Ext:101 Rent Recovery Solutions Saul Wertzer.......................................(800) 335-0119 Tenant Tracker, Inc Troy Pate, CAS........................(800) 658-9369 Ext:651 Trans Union Karen Grisham....................................(312) 985-4353 Criminal Analysis Krimelabb.com Jack Darby..........................................(512) 478-2358 Criminal Record Search Krimelabb.com Jack Darby..........................................(512) 478-2358 Tenant Tracker, Inc Troy Pate, CAS........................(800) 658-9369 Ext:651 The Liberty Group Shonna Schneider, CAS.......................(512) 231-2266 Top Gun Security & Investigations Jason Zachman...................................(512) 719-5500 D Deck Builders A-1 Service/Prop Maint Contractors Ron Little............................................(512) 443-2222 Bartley Construction Dennis Bartley....................................(512) 303-9688 HSR Construction Inc. Pennye Perrin.....................................(512) 458-4101 Ingenium Construction Company Dax Brock............................................(512) 721-0366 JMI Contractors Melissa Vale........................................(210) 492-8181 Decks CertaPro Painters Ron Page.............................................(512) 323-9502 KoolCote of Texas Stacy Perlinger....................................(512) 251-5740 Delivery Service Silver Rock Services Joey Melgoza......................................(512) 637-5580 Demolition Contractors Alex Painting & Cleaning Edwin Fuentes....................................(512) 909-8068 Gerloff Company Inc Justin Titus..........................................(512) 443-8822 JMI Contractors Melissa Vale........................................(210) 492-8181 Descaling Industrial Water Treatment Consultants, LLC Joe Liccese..........................................(512) 364-4280 Superior Descaling Inc - SDI John Bune...........................................(512) 748-9480 Directories & Guides Apartment Finder Magazine David Arnold.......................................(512) 377-9012 Apartment Guide Kevin Murray......................................(352) 213-7556 For Rent Media Solutions Amanda Lipscomb, CAS.........(512) 326-1133 Ext:101 Document Destruction Centex Shred William Moran....................................(512) 203-3917 Doors & Door Products Cedar Park Overhead Doors Todd Gilstrap......................................(512) 335-7441 Drainage Contractors A Plus Asphalt & Concrete Art Aja................................................(512) 251-8920 www.austinaptassoc.com E Electric-Contractors All-Cor Services Steve Wingo.......................................(512) 826-4542 Fox Service Company Tom Riggs...........................................(512) 448-9299 Lightning Electrical, LLC Rick Morgan.......................................(512) 569-8550 Mtech Brandi Dathe, CAS..............................(512) 929-7090 Wright 1 Electric - Air Force Austin, Inc Warren Wright....................................(512) 275-9123 Electric-Equipment & Supplies HD Supply Kendall Wood.....................................(512) 584-7432 Maintenance Supply HQ Drew Andrews....................................(512) 335-6700 Electronic Rent Collection Futon Robert R. Robertson...........................(512) 522-2961 Property Solutions International, Inc. Jacob Balanzategui.............................(801) 369-6034 ResMan LaSonia Hairston.................................(972) 349-1406 E-Mail Video Marketing Solutions Capture The Market Beth Doty...........................................(866) 778-7719 Emergency Phones Kings III Emergency Communications Gary Weldon.......................................(512) 992-4134 On Guard, Inc Bill White............................................(713) 664-8273 Emergency Water Services Belfor Property Restoration John Keenan.......................................(512) 610-3015 Gerloff Company Inc Justin Titus..........................................(512) 443-8822 SRS, Inc Telisia Lyles.........................................(615) 230-2966 UCS Ben Wells, CAS....................................(512) 385-6600 Employee Screening Tenant Tracker, Inc Troy Pate, CAS........................(800) 658-9369 Ext:651 The Liberty Group Shonna Schneider, CAS.......................(512) 502-3066 Top Gun Security & Investigations Jason Zachman...................................(512) 719-5500 Employment Agencies-Permanent BG Staffing Noble Glenn.......................................(512) 481-1234 Hire Priority Staffing James Lenhardt, CPC, CTS..................(512) 338-4473 The Liberty Group Shonna Schneider, CAS.......................(512) 502-3066 Employment Agencies-Temporary BG Staffing Noble Glenn.......................................(512) 481-1234 Hire Priority Staffing James Lenhardt, CPC, CTS..................(512) 338-4473 The Liberty Group Shonna Schneider, CAS.......................(512) 502-3066 Employment Services Hire Priority Staffing James Lenhardt, CPC, CTS..................(512) 338-4473 The Liberty Group Shonna Schneider, CAS.......................(512) 502-3066 Energy Auditing 1st Choice Energy David Malone.....................................(512) 345-0956 Go Green Squads LLC Susan Meredith..................................(512) 326-9300 Energy Conservation Consultation 1st Choice Energy David Malone.....................................(512) 345-0956 Energy Service 1st Choice Energy David Malone.....................................(512) 345-0956 360 Energy Savers Moore McDonough............................(512) 474-8999 Austin Energy Jaime Gomez......................................(512) 482-5329 Go Green Squads LLC Susan Meredith..................................(512) 326-9300 Seelye Management Andrew Seelye....................................(512) 619-9956 Engineering Firms & Services EV Studio Gene Dane..........................................(254) 238-4405 Entertainment Apartment Life Randy Ginnan.....................................(817) 685-2963 Muzak Austin Julie Patton.........................................(512) 300-8099 Evictions Law Offices of Brian P Cweren Brian P. Cweren..................................(713) 622-2111 Law Offices of R. David Fritsche David Fritsche.....................................(210) 227-2726 Nationwide Eviction Eddie Young........................................(512) 551-0357 Executive Search Services Hire Priority Staffing James Lenhardt, CPC, CTS..................(512) 338-4473 The Liberty Group Shonna Schneider, CAS.......................(512) 231-2266 Exercise Equipment-Dealers Comm-Fit Marcus Ling........................................(512) 378-3581 Fit Supply Josh Nichols........................................(512) 971-7399 Marathon Fitness Demariee Anderson...........................(800) 391-9496 Momentum Fitness Solutions Sara Garcia.........................................(888) 301-7101 Exercise Equipment-Service & Repair Comm-Fit Marcus Ling........................................(512) 378-3581 Fit Supply Josh Nichols........................................(512) 971-7399 Fitness In Motion Ron Adams.........................................(512) 585-3485 Marathon Fitness Demariee Anderson...........................(800) 391-9496 www.austinaptassoc.com Momentum Fitness Solutions Sara Garcia.........................................(888) 301-7101 F Fences & Rails 2 S-D, Inc. Kevin Seelhammer..............................(830) 627-2734 All-Cor Services Steve Wingo.......................................(512) 826-4542 Associated Time & Parking Patrick Dolan, CAS..............................(512) 693-9200 C&C Access Co, LLC Roy Cornelison....................................(512) 983-8094 D&S Construction Dean Guilfoil.......................................(512) 338-1811 Falcon Construction USA Brent McGrath....................................(512) 610-1124 HSR Construction Inc. Pennye Perrin.....................................(512) 458-4101 Meyer Smith Inc. Walt Meyer.........................................(800) 972-4283 Premium Cuts Lawn Service & Maint. Daniel Gonzalez..................................(512) 252-2264 Fire Alarm System Monitoring Ace Fire Equipment Rick Baughman...................................(512) 835-2020 Allied Fire Protection Matt Hinojosa.....................................(512) 719-4872 GSC Fire & Security Mark Cummings.................................(512) 697-8723 Impact Fire Services Rob Thomas........................................(512) 243-7788 Professionals of Texas Fire & Safety Sean Jennings.....................................(512) 272-5996 Texas Star Fire Systems, LLC Mark Procyk.......................................(512) 354-1000 Fire Alarm Systems Ace Fire Equipment Rick Baughman...................................(512) 835-2020 Action Fire Pros Steven Stone......................................(254) 235-8300 Allied Fire Protection Matt Hinojosa.....................................(512) 719-4872 GSC Fire & Security Mark Cummings.................................(512) 697-8723 Impact Fire Services Rob Thomas........................................(512) 243-7788 Longhorn Fire Protection Shannon Namken...............................(512) 635-8509 Professionals of Texas Fire & Safety Sean Jennings.....................................(512) 272-5996 Texas Star Fire Systems, LLC Mark Procyk.......................................(512) 354-1000 Fire Extinguishers Ace Fire Equipment Rick Baughman...................................(512) 835-2020 Action Fire Pros Steven Stone......................................(254) 235-8300 Allied Fire Protection Matt Hinojosa.....................................(512) 719-4872 GSC Fire & Security Mark Cummings.................................(512) 697-8723 Impact Fire Services Rob Thomas........................................(512) 243-7788 Longhorn Fire Protection Shannon Namken...............................(512) 635-8509 Professionals of Texas Fire & Safety Sean Jennings.....................................(512) 272-5996 StoveTop FireStop Joanna Osborne..................................(817) 870-8081 Fire Hydrant Inspection Repair Service & Testing Ace Fire Equipment Rick Baughman...................................(512) 835-2020 Allied Fire Protection Matt Hinojosa.....................................(512) 719-4872 Professionals of Texas Fire & Safety Sean Jennings.....................................(512) 272-5996 Windows • May/June 2014 PRODUCTS & SERVICES DIRECTORY Advanced Foundation Repair Mario Mireles.....................................(214) 333-0003 Complete Landscapes, Inc. Susan Bishop......................................(512) 252-0141 Douglas Foundation Repair Darrel Montgomery............................(512) 291-0709 Extreme Hydro-Jetting and Pipe Inspection Derril Peralez......................................(512) 497-8160 HSR Construction Inc. Pennye Perrin.....................................(512) 458-4101 Premium Cuts Lawn Service & Maint. Daniel Gonzalez..................................(512) 252-2264 Dry Cleaning Services MW Cleaners Frank Duffy.........................................(281) 734-5104 Drywall Contractors Alex Painting & Cleaning Edwin Fuentes....................................(512) 909-8068 Genie Services Matthew Eancheff..............................(512) 394-6440 HSR Construction Inc. Pennye Perrin.....................................(512) 458-4101 M&M Painting & Construction Karen Iosue.........................................(210) 614-9994 Quality Service of Texas, Inc Jessica Hernandez..............................(512) 244-2777 Servpro of South Austin Suzanne Thoms..................................(512) 301-7765 Triple G Michael Garcia....................................(806) 241-2451 Drywall Equipment & Supplies PPG Pittsburgh Paints Valerie Tait..........................................(512) 827-6292 59 PRODUCTS & SERVICES DIRECTORY Texas Star Fire Systems, LLC Mark Procyk.......................................(512) 354-1000 Western States Fire Protection Sommer Holcombe.............................(512) 832-8069 Fire Protection Equipment & Supply Professionals of Texas Fire & Safety Sean Jennings.....................................(512) 272-5996 StoveTop FireStop Joanna Osborne..................................(817) 870-8081 Texas Star Fire Systems, LLC Mark Procyk.......................................(512) 354-1000 Fire Restoration Belfor Property Restoration John Keenan.......................................(512) 610-3015 Capitol Construction / CPC Barbara Crawford...............................(512) 289-0227 Crestmark Construction Services Brenda Nite........................................(713) 426-6161 Falcon Construction USA Brent McGrath....................................(512) 610-1124 Gage Multifamily Services Rich Trepanier....................................(512) 903-9173 Gerloff Company Inc Justin Titus..........................................(512) 443-8822 JMI Contractors Melissa Vale........................................(210) 492-8181 The Ironwood Group Todd Pirtle..........................................(512) 298-2004 Fire Sprinkler Systems-Installation Service & Inspection Ace Fire Equipment Rick Baughman...................................(512) 835-2020 Action Fire Pros Steven Stone......................................(254) 235-8300 Allied Fire Protection Matt Hinojosa.....................................(512) 719-4872 GSC Fire & Security Mark Cummings.................................(512) 697-8723 Impact Fire Services Rob Thomas........................................(512) 243-7788 Professionals of Texas Fire & Safety Sean Jennings.....................................(512) 272-5996 Texas Star Fire Systems, LLC Mark Procyk.......................................(512) 354-1000 Western States Fire Protection Sommer Holcombe.............................(512) 832-8069 Fire/Water Damage Restoration Bartley Construction Dennis Bartley....................................(512) 303-9688 Belfor Property Restoration John Keenan.......................................(512) 610-3015 Branch Construction Services Michael Martin...................................(512) 371-4194 Capitol Construction / CPC Barbara Crawford...............................(512) 289-0227 Contractors, Inc. Brian Scott, CAS..................................(512) 733-0600 Gerloff Company Inc Justin Titus..........................................(512) 443-8822 HSR Construction Inc. Pennye Perrin.....................................(512) 458-4101 Knight Restoration Services Tony George.......................................(512) 487-4728 Servpro of South Austin Suzanne Thoms..................................(512) 301-7765 Smokefree Housing Implementation Program Pamela Larson....................................(512) 974-6404 UCS Ben Wells, CAS....................................(512) 385-6600 United Renovations Lisa Matthews....................................(512) 431-8318 Fitness Equipment Repair & Service Fitness In Motion Ron Adams.........................................(512) 585-3485 Momentum Fitness Solutions Sara Garcia.........................................(888) 301-7101 Flags Banners & Pennants Ice Blue Advertising Shelly Armstrong................................(877) 423-2583 Image 360 Gordon Stehr......................................(512) 436-0134 Floor Covering Distributors Floor King, Inc Roy Whitaker......................................(512) 346-7034 ProSource Eric Barnett............................(512) 836-7888 Ext:226 Floor Coverings Sales & Installation Arbor Contract Carpet Cindi Bewley.......................................(512) 422-3404 Carpet Warehouse Matt Naylor........................................(512) 335-8138 Colors Unlimited Ken Stanley.........................................(512) 339-3023 Criterion Brock Julie Builta..........................................(512) 520-2559 Dixie Carpet Installation, Inc Mitchell Lalonde.................................(512) 736-9377 Floor King, Inc Roy Whitaker......................................(512) 346-7034 Impact Floors Nick Lange..........................................(214) 356-6907 McMahan’s Flooring, Inc Brenda Carpenter...............................(855) 472-7585 ProSource Eric Barnett............................(512) 836-7888 Ext:226 Rasa Floors Daniel Pena........................................(512) 371-9966 Redi Carpet Daniel Wimer.....................................(512) 383-1314 Superior Floors Scott Credeur......................................(512) 203-2123 Floor Restoration-Hardwood Floor King, Inc Roy Whitaker......................................(512) 346-7034 Flooring-Vinyl/Laminate Floor King, Inc Roy Whitaker......................................(512) 346-7034 McMahan’s Flooring, Inc Brenda Carpenter...............................(855) 472-7585 Foundation Contractors Advanced Foundation Repair Mario Mireles.....................................(214) 333-0003 Church Services Sam Levassar......................................(512) 748-4676 Concrete Raising of Austin Patrick Mullin.....................................(512) 410-7378 Douglas Foundation Repair Darrel Montgomery............................(512) 291-0709 Foundation Specialists Ted Williford.......................................(713) 690-5330 FSI Construction Inc Preston Sams......................................(713) 690-5330 JMI Contractors Melissa Vale........................................(210) 492-8181 Framing Contractors Bartley Construction Dennis Bartley....................................(512) 303-9688 Ingenium Construction Company Dax Brock............................................(512) 721-0366 Furniture-Outdoor Leisure Creations Davy Johnson.....................................(866) 765-6726 Texacraft Tropic Craft Susan Leigh.........................................(800) 231-9790 Furniture-Outdoor Park TF Harper & Associates LP Elayne Haynes....................................(512) 440-0707 Furniture-Rentals Brook Furniture Rental Amanda Valdez...................................(512) 415-2416 Charter Furniture Rental, Inc. Nicki Granberry..................................(512) 705-2669 CORT Josiah Hughes........................(512) 719-9040 Ext:102 Furniture-Sales Charter Furniture Rental, Inc. Nicki Granberry..................................(512) 705-2669 CORT Josiah Hughes........................(512) 719-9040 Ext:102 60 Windows • May/June 2014 Linfield Design Assoc. Inc. Cindy Dietz.........................................(512) 458-2137 Furniture-Swimming Pool Leisure Creations Davy Johnson.....................................(866) 765-6726 Texacraft Tropic Craft Susan Leigh.........................................(800) 231-9790 G Garage Doors & Openers Cedar Park Overhead Doors Todd Gilstrap......................................(512) 335-7441 Garbage Collection Central Texas Refuse, Inc. Vic Thomas.........................................(512) 243-2833 IESI David Jacobson...................................(512) 251-5622 Texas Disposal Systems Torey Palmer.......................................(512) 421-1359 Gates-Automatic & Manual Associated Time & Parking Patrick Dolan, CAS..............................(512) 693-9200 Austin Estate Gate Anthony Bruno...................................(512) 296-2671 Bartley Construction Dennis Bartley....................................(512) 303-9688 C&C Access Co, LLC Roy Cornelison....................................(512) 983-8094 Cedar Park Overhead Doors Todd Gilstrap......................................(512) 335-7441 General Contractors 2 S-D, Inc. Kevin Seelhammer..............................(830) 627-2734 A-1 Service/Prop Maint Contractors Ron Little............................................(512) 443-2222 All-Cor Services Steve Wingo.......................................(512) 826-4542 AYS Capital & Renovations, LLC Joey Susan..........................................(512) 454-5704 Bartley Construction Dennis Bartley....................................(512) 303-9688 Branch Construction Services Michael Martin...................................(512) 371-4194 Camp Construction Jeff Blevins..........................................(713) 413-2267 Capitol Construction / CPC Barbara Crawford...............................(512) 289-0227 Capitol Construction / CPC Barbara Crawford...............................(972) 644-6046 Central Texas Construction Joey Loranc.........................................(512) 801-7031 Contractors, Inc. Brian Scott, CAS..................................(512) 733-0600 Crestmark Construction Services Brenda Nite........................................(713) 426-6161 D&S Construction Dean Guilfoil.......................................(512) 338-1811 Foundation Specialists Ted Williford.......................................(713) 690-5330 FSI Construction Inc Preston Sams......................................(713) 690-5330 Gage Multifamily Services Rich Trepanier....................................(512) 903-9173 Guardian Construction Bill Holcomb.......................................(214) 340-1819 HSR Construction Inc. Pennye Perrin.....................................(512) 458-4101 Ingenium Construction Company Dax Brock............................................(512) 721-0366 JMI Contractors Melissa Vale........................................(210) 492-8181 KGC Contracting Keith Brandon.....................................(512) 848-5941 M&M Painting & Construction Karen Iosue.........................................(210) 614-9994 Paramount Diaster & Recovery, LLC Chuck Deaton.....................................(800) 379-0122 www.austinaptassoc.com H Handyman ABC Home & Commercial Services Eric Robb............................................(512) 608-3443 Residential Improvement Services James Hudson....................................(512) 923-1747 Hardware HD Supply Kendall Wood.....................................(512) 584-7432 Maintenance Supply HQ Drew Andrews....................................(512) 335-6700 The Home Depot Mr Richard Salinas..............................(830) 613-9453 Heating Systems-Dealers Airco Mechanical Scott Lesak..........................................(512) 837-2917 Heating Systems-Service & Repair Airco Mechanical Scott Lesak..........................................(512) 837-2917 Austin Major Air & Heat, Inc Curtis Boyd, Jr.....................................(512) 836-2624 Climate Mechanical, Inc Kelly Wenzel.......................................(512) 440-0123 Go Green Squads LLC Susan Meredith..................................(512) 326-9300 Minyard Sons Company Tena Minyard......................................(512) 331-6441 Texas Quality Services LLC Gina Stevens.......................................(512) 243-5335 Wright 1 Electric - Air Force Austin, Inc Warren Wright....................................(512) 275-9123 Heating Systems-Supplies & Parts HD Supply Kendall Wood.....................................(512) 584-7432 Maintenance Supply HQ Drew Andrews....................................(512) 335-6700 Holiday Lighting ABC Home & Commercial Services Eric Robb............................................(512) 608-3443 Hot Tubs & Spas Hines Pool And Spa Andy Hines/ Brandon Doucet.............(512) 873-8565 Spa and Pool Shoppe Jeff Vogel............................................(512) 260-7222 HVAC 360 Energy Savers Moore McDonough............................(512) 474-8999 ABC Home & Commercial Services Eric Robb............................................(512) 608-3443 Airco Mechanical Scott Lesak..........................................(512) 837-2917 All-Cor Services Steve Wingo.......................................(512) 826-4542 Climate Mechanical, Inc Kelly Wenzel.......................................(512) 440-0123 Ferguson Facilities Supply Group Megan Richardson..............................(888) 334-0004 Go Green Heating & Cooling Brent Merchant..................................(512) 288-2665 Go Green Squads LLC Susan Meredith..................................(512) 326-9300 Minyard Sons Company Tena Minyard......................................(512) 331-6441 Texas Quality Services LLC Gina Stevens.......................................(512) 243-5335 I Indoor Air Quality Testing & Consulting 360 Energy Savers Moore McDonough............................(512) 474-8999 Servpro of South Austin Suzanne Thoms..................................(512) 301-7765 Smokefree Housing Implementation Program Pamela Larson....................................(512) 974-6404 Inspections Residential Improvement Services James Hudson....................................(512) 923-1747 Insulation-Contractors 1st Choice Energy David Malone.....................................(512) 345-0956 360 Energy Savers Moore McDonough............................(512) 474-8999 Climate Mechanical, Inc Kelly Wenzel.......................................(512) 440-0123 Fortis Roofing & Insulation Warren Sterling..................................(512) 562-2448 Go Green Squads LLC Susan Meredith..................................(512) 326-9300 Insurance Beneke Adjusters International Jim Beneke.........................................(512) 328-1851 Blancken Insurance Group Russ Blancken.....................................(512) 246-2122 Commercial Insurance Solutions Brett Vacek.........................................(214) 420-0321 Davis-Dyer-Max, Inc Larry Hughston...................................(972) 864-0400 www.austinaptassoc.com Higginbotham & Associates William J. Crocker...............................(512) 457-4001 Jansen International, LLC Charles Dale.......................................(800) 779-8714 Quick Roofing, LLC Jay Coleman.......................................(888) 810-1002 Renters Legal Liability LLC Brent Rasmussen................................(800) 770-9660 Ryan Landers - State Farm Insurance Ryan Landers......................................(512) 454-4536 Whorton Insurance Services Michael Whorton...............................(512) 338-1191 Insurance-Commercial Blancken Insurance Group Russ Blancken.....................................(512) 246-2122 Higginbotham & Associates William J. Crocker...............................(512) 457-4001 Ted W Allen & Associates Inc Denise Crandall..................................(281) 378-7500 Whorton Insurance Services Michael Whorton...............................(512) 338-1191 Insurance-Health Blancken Insurance Group Russ Blancken.....................................(512) 246-2122 Whorton Insurance Services Michael Whorton...............................(512) 338-1191 Insurance-Property Blancken Insurance Group Russ Blancken.....................................(512) 246-2122 Ted W Allen & Associates Inc Denise Crandall..................................(281) 378-7500 Whorton Insurance Services Michael Whorton...............................(512) 338-1191 Insurance-Renter Blancken Insurance Group Russ Blancken.....................................(512) 246-2122 CoreLogic SafeRent Jason Pitzel.........................................(713) 252-8515 Davis-Dyer-Max, Inc Larry Hughston...................................(972) 864-0400 Ryan Landers - State Farm Insurance Ryan Landers......................................(512) 454-4536 Insurance-Workers Comp Blancken Insurance Group Russ Blancken.....................................(512) 246-2122 Whorton Insurance Services Michael Whorton...............................(512) 338-1191 Interior & Decorator Service Charter Furniture Rental, Inc. Nicki Granberry..................................(512) 705-2669 Linfield Design Assoc. Inc. Cindy Dietz.........................................(512) 458-2137 Michelle Thomas Design Michelle Thomas................................(512) 934-8107 Internet Listing Service Apartment List Kera Zacuto.........................................(415) 817-1068 MyNewPlace.com Stacey Blackwell.................................(214) 704-5556 Internet Network Management Korcett Lisa Cortes..........................................(512) 419-7419 Internet-Marketing Apartment List Kera Zacuto.........................................(415) 817-1068 Apartments.com Nikki Burleson....................................(512) 695-5262 For Rent Media Solutions Amanda Lipscomb, CAS.........(512) 326-1133 Ext:101 Moveforfree.com Bubba May............................(210) 691-3178 Ext:108 Pingplot Jordan Wright.....................................(801) 712-5094 Realtors.com Carol Andrews....................................(281) 460-6307 Internet-Service Providers AT&T Connected Communities Melva Martinez-Huerta......................(512) 438-6314 Google Fiber Cody Julian.........................................(425) 442-7498 Windows • May/June 2014 PRODUCTS & SERVICES DIRECTORY Protractor Services Haydee Scott, CAM.............................(512) 589-6762 Renova Group, LLC Ted Willford........................................(512) 738-4583 Renovation Solutions of Texas Debra Villarreal & Warren Perrin.......(512) 748-0865 Ridgepoint Roof & Restoration, Inc Marika Little.......................................(210) 229-7777 Smart Companies, Inc Misty Garwood...................................(512) 452-4554 Streetman-Mitchell, Inc Jim Jaco..............................................(512) 571-0800 Swet Construction Group Gary Eddleman...................................(321) 594-5569 Texas Home Step Marvin Watson...................................(512) 690-2080 Texas Legacy Renovation, LLC Bruce Marks.......................................(512) 426-7600 The Ironwood Group Todd Pirtle..........................................(512) 298-2004 UCS Ben Wells, CAS....................................(512) 385-6600 United Renovations Lisa Matthews....................................(512) 431-8318 Gifts-Move-in AustiNuts, Inc Leticia J. Salazar..................................(512) 323-6887 Glass-Sales & Service Ame’s Mirror & Glass Dennis Mitchell..................................(512) 480-9585 Apartment Glass Products Roy Amonette.....................................(512) 662-7036 Snyder Commercial Glass Service, LLC Buford Snyder.....................................(512) 833-5118 Golf Cars & Carts-Rentals Golf Cars of Austin Damon Goodnight..............................(512) 312-4115 Golf Cart Zone Aaron Gouldie....................................(512) 258-9663 Mission Golf Cars Chad Bachhofer..................................(800) 324-7868 Golf Cars & Carts-Sales Golf Cars of Austin Damon Goodnight..............................(512) 312-4115 Golf Cart Zone Aaron Gouldie....................................(512) 258-9663 Mission Golf Cars Chad Bachhofer..................................(800) 324-7868 Gutters & Downspouts Five Star Gutters & Services, Inc Joann Rogers......................................(512) 944-3924 JMI Contractors Melissa Vale........................................(210) 492-8181 Quick Roofing, LLC Jay Coleman.......................................(888) 810-1002 Gutters-Cleaning & Repair Five Star Gutters & Services, Inc Joann Rogers......................................(512) 944-3924 61 PRODUCTS & SERVICES DIRECTORY Grande Communications Dana Ruff............................................(512) 878-4000 Korcett Lisa Cortes..........................................(512) 419-7419 Time Warner Cable Anthony Garcia...................................(512) 531-3260 Internet-Web Site Developers On-Site.com Janis Rossi...........................................(408) 795-4167 Threshold Agency, LLC John Kerrigan......................................(512) 375-3169 Irrigation Maintenance & Repair ABC Home & Commercial Services Eric Robb............................................(512) 608-3443 Absolute Commercial & Environmental Services, Inc Matt Proctor.......................................(512) 560-1099 Banyan Water Bryan Haas..........................................(800) 276-1507 Grass Patch, Inc Gabriel Cardenas................................(512) 201-7834 JMI Contractors Melissa Vale........................................(210) 492-8181 Landscape Resources Josh Armstrong...................................(512) 394-1120 Stone Oak Land Design Chad Bachus.......................................(855) 319-5263 TruGreen LandCare Krista Jimenez.....................................(512) 201-7475 Irrigation Systems Installation & Equipment Banyan Water Bryan Haas..........................................(800) 276-1507 Benchmark Landscapes Trey Zamora........................................(512) 266-3167 Complete Landscapes, Inc. Susan Bishop......................................(512) 252-0141 Gratr Landscapes, Ltd David Walker......................................(210) 764-7773 Landscapes USA Heath Deen........................................(512) 350-5761 Maintained Landscape, Inc. John Kramr.........................................(512) 335-8252 Maldonado Nursery & Landscaping Inc John Suarez........................................(512) 252-0198 Premium Cuts Lawn Service & Maint. Daniel Gonzalez..................................(512) 252-2264 PS Landscapes, Inc Terri Needham, CAS............................(512) 335-4769 TruGreen LandCare Krista Jimenez.....................................(512) 201-7475 J Janitorial Equipment & Supplies HD Supply Kendall Wood.....................................(512) 584-7432 Maintenance Supply HQ Drew Andrews....................................(512) 335-6700 Janitorial Service Crime Clean of Texas Deborah Gerhards..............................(512) 669-2999 Maid Of Honor, Inc John Hartley.......................................(512) 323-6243 UCS Ben Wells, CAS....................................(512) 385-6600 L Landscape Contractors ABC Home & Commercial Services Eric Robb............................................(512) 608-3443 Environmental Improvements Jeff Garner..........................................(512) 845-4333 Gratr Landscapes, Ltd David Walker......................................(210) 764-7773 Landscape Resources Josh Armstrong...................................(512) 394-1120 Silver Rock Services Joey Melgoza......................................(512) 637-5580 Landscape Installation & Maintenance Greater Texas Landscapes, Inc. Deborah Cole......................................(512) 462-2311 JMI Contractors Melissa Vale........................................(210) 492-8181 Landscape Resources Josh Armstrong...................................(512) 394-1120 Stone Oak Land Design Chad Bachus.......................................(855) 319-5263 Sungrow Landscape Services Patrick Goulding.................................(512) 331-1700 Landscaping-Contractors & Maintenance Benchmark Landscapes Trey Zamora........................................(512) 266-3167 Complete Landscapes, Inc. Susan Bishop......................................(512) 252-0141 Environmental Improvements Jeff Garner..........................................(512) 845-4333 Grass Patch, Inc Gabriel Cardenas................................(512) 201-7834 Gratr Landscapes, Ltd David Walker......................................(210) 764-7773 Greater Texas Landscapes, Inc. Deborah Cole......................................(512) 462-2311 GreenScapes Landscaping Maegan Kelley....................................(512) 263-3669 JMI Contractors Melissa Vale........................................(210) 492-8181 Landscape Resources Josh Armstrong...................................(512) 394-1120 Landscapes USA Heath Deen........................................(512) 350-5761 Maintained Landscape, Inc. John Kramr.........................................(512) 335-8252 Maldonado Nursery & Landscaping Inc John Suarez........................................(512) 252-0198 Premium Cuts Lawn Service & Maint. Daniel Gonzalez..................................(512) 252-2264 PS Landscapes, Inc Terri Needham, CAS............................(512) 335-4769 SunTerra Landscape Services Steve Matcha......................................(512) 834-0123 TruGreen LandCare Krista Jimenez.....................................(512) 201-7475 Valley Crest Landscape Maintenance Cole Adams.........................................(512) 272-8376 Landscaping-Designers Complete Landscapes, Inc. Susan Bishop......................................(512) 252-0141 Gratr Landscapes, Ltd David Walker......................................(210) 764-7773 GreenScapes Landscaping Maegan Kelley....................................(512) 263-3669 Landscape Resources Josh Armstrong...................................(512) 394-1120 Maldonado Nursery & Landscaping Inc John Suarez........................................(512) 252-0198 Premium Cuts Lawn Service & Maint. Daniel Gonzalez..................................(512) 252-2264 Sungrow Landscape Services Patrick Goulding.................................(512) 331-1700 TruGreen LandCare Krista Jimenez.....................................(512) 201-7475 Landscaping-Equipment & Supplies Valley Crest Landscape Maintenance Cole Adams.........................................(512) 272-8376 Laundry Equipment-Leasing Coinmach Stephanie Poux..................(800) 445-7303 Ext:52802 Commercial Equipment Company Andy Northup.....................................(972) 991-9274 Mac Gray Billye Sutton.......................................(512) 740-5481 Laundry Equipment-Sales Coinmach Stephanie Poux..................(800) 445-7303 Ext:52802 Commercial Equipment Company Andy Northup.....................................(972) 991-9274 Mac Gray Billye Sutton.......................................(512) 740-5481 62 Windows • May/June 2014 Leak Detection & Repair Milburn Plumbing Co Jason Milburn.....................................(210) 424-1862 Roto-Rooter Service Co. David Rutkoski....................................(512) 836-8925 Leasing Sales Programs ResMan LaSonia Hairston.................................(972) 349-1406 Leasing Specialist Hire Priority Staffing James Lenhardt, CPC, CTS..................(512) 338-4473 The Liberty Group Shonna Schneider, CAS.......................(512) 231-2266 Legal Service Bukowski Law Firm, PC Sean Bukowski....................................(512) 614-0335 John Daves & Associates, PLLC John Daves..........................................(512) 346-6000 Law Offices of R. David Fritsche David Fritsche.....................................(210) 227-2726 Terry L. Belt, Attorney at Law Terry L. Belt.........................................(512) 327-7360 The Snell Law Firm, PLLC Jason Snell..........................................(512) 477-5291 Troilo Law Firm, P.C. Arthur Troilo, III..................................(512) 391-9117 Warren Law Firm Bill Warren..........................................(512) 347-8777 Webb, Charles, Attorney at Law Charles R. Webb.................................(512) 266-1529 Light Bulbs Batteries Plus Scott Ego.............................................(512) 419-7587 Lighting Fixtures & Supplies Batteries Plus Scott Ego.............................................(512) 419-7587 DirecSupply Inc Ken Watson........................................(512) 964-7822 Ferguson Facilities Supply Group Megan Richardson..............................(888) 334-0004 Lightning Electrical, LLC Rick Morgan.......................................(512) 569-8550 Maintenance Supply HQ Drew Andrews....................................(512) 335-6700 Locators Apartment Experts Companies Bryan Tindall.......................................(512) 372-8700 Apartment Finders Service Norice Taylor......................................(512) 322-9556 Austin City Realty Eric Freytag.........................................(512) 477-2489 Citywide Apartment Locators Susan Albertson.................................(512) 835-7368 For Rent Media Solutions Amanda Lipscomb, CAS.........(512) 326-1133 Ext:101 Home Place Apartment Search Mike Stotts.........................................(512) 258-5200 Moveforfree.com Bubba May............................(210) 691-3178 Ext:108 Rent.com Dennis Cogbill.....................................(866) 441-7368 Locks Schlage Mark Howell.......................................(512) 563-1977 Lumber-Retail & Wholesale The Home Depot Mr Richard Salinas..............................(830) 613-9453 M Magazine-Apartment Listings For Rent Media Solutions Amanda Lipscomb, CAS.........(512) 326-1133 Ext:101 SMART Apartment Data Nicole Williams, CAS...........................(713) 304-3285 Maintenance Service A-1 Service/Prop Maint Contractors Ron Little............................................(512) 443-2222 www.austinaptassoc.com Mobile Advertising Apartment Mobile Apps Andrew Barber...................................(512) 431-7161 Mobile Applications Apartment Mobile Apps Andrew Barber...................................(512) 431-7161 Mold-Remediation Belfor Property Restoration John Keenan.......................................(512) 610-3015 Colors Unlimited Ken Stanley.........................................(512) 339-3023 HSR Construction Inc. Pennye Perrin.....................................(512) 458-4101 Knight Restoration Services Tony George.......................................(512) 487-4728 Servpro of South Austin Suzanne Thoms..................................(512) 301-7765 SRS, Inc Telisia Lyles.........................................(615) 230-2966 UCS Ben Wells, CAS....................................(512) 385-6600 Movers 3 Men Movers Tom Britton.........................................(713) 333-6683 Move Drs Daniel Sineath....................................(512) 296-1798 Moveforfree.com Bubba May............................(210) 691-3178 Ext:108 Rocket Movers, LLC Jon Engleman.....................................(512) 215-4493 Silver Rock Services Joey Melgoza......................................(512) 637-5580 Two Men And A Truck Paul Nipper.........................................(512) 416-6800 N Natural Gas Utility Service Texas Gas Service Wayne Snead......................................(512) 407-2014 Newsletters & Brochures Printsource Sheila Nagy.........................................(512) 448-2463 Ramstedt Enterprises, Inc Jackie Ramstedt, CAM, CAPS, CAS......(512) 255-2226 O Odor Control ScentAir Beverly Boyd-Miller............................(512) 797-4503 UCS Ben Wells, CAS....................................(512) 385-6600 Office Equipment & Supplies Eagle Ink & Toner Billy Lyles............................................(512) 380-9044 Longhorn Office Products Mike Winkler......................................(512) 672-4567 Office Furniture Longhorn Office Products Mike Winkler......................................(512) 672-4567 On-line Landlord-Tenant Communication Futon Robert R. 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Pennye Perrin.....................................(512) 458-4101 Indigo Painting & Cleaning Stan Smith..........................................(512) 552-8825 JMI Contractors Melissa Vale........................................(210) 492-8181 Kelly-Moore Paint Co Art Lopez............................................(512) 740-8388 M&M Painting & Construction Karen Iosue.........................................(210) 614-9994 Nadeau Painting Specialist Dennis Nadeau...................................(512) 442-3700 Protractor Services Haydee Scott, CAM.............................(512) 589-6762 Quality Service of Texas, Inc Jessica Hernandez..............................(512) 244-2777 Renovation Solutions of Texas Debra Villarreal & Warren Perrin.......(512) 748-0865 Servpro of South Austin Suzanne Thoms..................................(512) 301-7765 Smart Companies, Inc Misty Garwood...................................(512) 452-4554 Stripe Rite Texas Andre M. Luna....................................(512) 808-8434 Texas Coast Lone Star David M. Begala..................................(512) 473-2612 Texas Home Step Marvin Watson...................................(512) 690-2080 Texas State Painting & Cleaning, LLC Rogelio Chavez...................................(512) 844-0863 TNT Painting Inc Dickey Shrum......................................(512) 610-1101 TPI, Inc. Albino Torres......................................(713) 668-7986 Windows • May/June 2014 PRODUCTS & SERVICES DIRECTORY Genie Services Matthew Eancheff..............................(512) 394-6440 Hire Priority Staffing James Lenhardt, CPC, CTS..................(512) 338-4473 Quick Roofing, LLC Jay Coleman.......................................(888) 810-1002 The Liberty Group Shonna Schneider, CAS.......................(512) 231-2266 Maintenance Supplies ABC Supply Co, Inc Jim Walker..........................................(512) 389-3199 Ferguson Facilities Supply Group Megan Richardson..............................(888) 334-0004 Glidden Paints - THD Business Line Kirk Rogers..........................................(512) 925-9993 HD Supply Kendall Wood.....................................(512) 584-7432 Maintenance Supply HQ Drew Andrews....................................(512) 335-6700 Wilmar Crystal Stranahan...............................(800) 345-3002 Make Ready Service Genie Services Matthew Eancheff..............................(512) 394-6440 Green Link Todd Warren.......................................(512) 850-4650 Hire Priority Staffing James Lenhardt, CPC, CTS..................(512) 338-4473 Indigo Painting & Cleaning Stan Smith..........................................(512) 552-8825 Labor Finders Ian Stewart.........................................(512) 719-4384 Maid Of Honor, Inc John Hartley.......................................(512) 323-6243 Mr Barry Carpet Cleaning Barry Awala........................................(512) 743-1649 Silver Rock Services Joey Melgoza......................................(512) 637-5580 The Liberty Group Shonna Schneider, CAS.......................(512) 231-2266 Triple G Michael Garcia....................................(806) 241-2451 UCS Ben Wells, CAS....................................(512) 385-6600 Market Research Analysis Apartment Data Services Inc Bruce McClenny....................(800) 595-8730 Ext:420 Austin Investor Interests Robin Davis.........................................(512) 261-0100 ResMan LaSonia Hairston.................................(972) 349-1406 SMART Apartment Data Nicole Williams, CAS...........................(713) 304-3285 Marketing Consultants & Service Apartment Life Randy Ginnan.....................................(817) 685-2963 Pingplot Jordan Wright.....................................(801) 712-5094 Sprout Marketing Tasa Balderrama....................(866) 408-2418 Ext:107 Threshold Agency, LLC John Kerrigan......................................(512) 375-3169 Visual Marketing Ann Poehl, CAS...................................(512) 918-0131 Masonry Contractor Complete Landscapes, Inc. 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Reyes....................................(512) 459-8600 Genie Services Matthew Eancheff..............................(512) 394-6440 KoolCote of Texas Stacy Perlinger....................................(512) 251-5740 M&M Painting & Construction Karen Iosue.........................................(210) 614-9994 Quality Service of Texas, Inc Jessica Hernandez..............................(512) 244-2777 Retaining Walls JMI Contractors Melissa Vale........................................(210) 492-8181 KGC Contracting Keith Brandon.....................................(512) 848-5941 Wallco Retaining Walls, Inc Kevin Smotherman.............................(817) 561-4901 Rodent Control ABC Home & Commercial Services Eric Robb............................................(512) 608-3443 Absolute Pest Management Tony Ragan.........................................(512) 444-0262 Pest Management, Inc Sarah McElwee...................................(800) 291-7378 Roof Waterproofing Blue Sky Roofing Chad Robinson...................................(512) 495-9770 D&G Quality Roofing, Inc Christa Weatherby..............................(817) 568-8300 JMI Contractors Melissa Vale........................................(210) 492-8181 LSR Multifamily June Hunter........................................(512) 450-3876 Quick Roofing, LLC Jay Coleman.......................................(888) 810-1002 Sun Roofing Company Michael Harral...........................(512) 467-2700 Ext:0 Roofing Consultants Fortis Roofing & Insulation Warren Sterling..................................(512) 562-2448 Oliver Roofing Systems Rick Brier............................................(512) 834-7500 Roofing Services Ace Roofing & Exteriors Kimberly Sanders................................(512) 550-0000 J-Conn Roofing & Repair Service, Inc. Jon Conner.........................................(512) 479-0510 Kidd Roofing Chris Lowe..........................................(512) 671-7791 www.austinaptassoc.com Lone Star Roof Systems, LLC Luke & Kurt Bradieich.........................(800) 317-1939 Oliver Roofing Systems Rick Brier............................................(512) 834-7500 Quick Roofing, LLC Jay Coleman.......................................(888) 810-1002 Servpro of South Austin Suzanne Thoms..................................(512) 301-7765 Streetman-Mitchell, Inc Jim Jaco..............................................(512) 571-0800 Roofs-Cleaning J-Conn Roofing & Repair Service, Inc. Jon Conner.........................................(512) 479-0510 Roofs-Contractors 2 S-D, Inc. Kevin Seelhammer..............................(830) 627-2734 A-1 Service/Prop Maint Contractors Ron Little............................................(512) 443-2222 Ace Roofing & Exteriors Kimberly Sanders................................(512) 550-0000 Authentic Contracting Solutions, LLC Mitch Breeden....................................(817) 788-0768 Bartley Construction Dennis Bartley....................................(512) 303-9688 Blue Sky Roofing Chad Robinson...................................(512) 495-9770 Branch Construction Services Michael Martin...................................(512) 371-4194 Camp Construction Jeff Blevins..........................................(713) 413-2267 Capitol Construction / CPC Barbara Crawford...............................(512) 289-0227 Champion Contractors & Ser. LLC Customer Service...............................(877) 242-6748 Contractors, Inc. Brian Scott, CAS..................................(512) 733-0600 Crestmark Construction Services Brenda Nite........................................(713) 426-6161 D&G Quality Roofing, Inc Christa Weatherby..............................(817) 568-8300 Falcon Construction USA Brent McGrath....................................(512) 610-1124 Guardian Construction Bill Holcomb.......................................(214) 340-1819 HSR Construction Inc. Pennye Perrin.....................................(512) 458-4101 J-Conn Roofing & Repair Service, Inc. Jon Conner.........................................(512) 479-0510 JMI Contractors Melissa Vale........................................(210) 492-8181 Kidd Roofing Chris Lowe..........................................(512) 671-7791 Lone Star Roof Systems, LLC Luke & Kurt Bradieich.........................(800) 317-1939 LSR Multifamily June Hunter........................................(512) 450-3876 Oliver Roofing Systems Rick Brier............................................(512) 834-7500 Paramount Diaster & Recovery, LLC Chuck Deaton.....................................(800) 379-0122 Protractor Services Haydee Scott, CAM.............................(512) 589-6762 Quick Roofing, LLC Jay Coleman.......................................(888) 810-1002 Renova Group, LLC Ted Willford........................................(512) 738-4583 Ridgepoint Roof & Restoration, Inc Marika Little.......................................(210) 229-7777 Sun Roofing Company Michael Harral...........................(512) 467-2700 Ext:0 Texas Coast Lone Star David M. Begala..................................(512) 473-2612 United Renovations Lisa Matthews....................................(512) 431-8318 Wilson Roofing Co., Inc. Laramie Doyle.....................................(512) 263-3157 Roofs-Materials ABC Supply Co, Inc Jim Walker..........................................(512) 389-3199 Windows • May/June 2014 PRODUCTS & SERVICES DIRECTORY HHCC Remodeling, Plumbing & More Mark Rawlings....................................(512) 789-3328 HSR Construction Inc. Pennye Perrin.....................................(512) 458-4101 Ingenium Construction Company Dax Brock............................................(512) 721-0366 J-Conn Roofing & Repair Service, Inc. Jon Conner.........................................(512) 479-0510 JMI Contractors Melissa Vale........................................(210) 492-8181 KGC Contracting Keith Brandon.....................................(512) 848-5941 Lightning Electrical, LLC Rick Morgan.......................................(512) 569-8550 Minyard Sons Company Tena Minyard......................................(512) 331-6441 One Eighty Construction Travis Case..........................................(512) 505-1023 Protractor Services Haydee Scott, CAM.............................(512) 589-6762 Renaissance Contracting, LLC Anthony Mullens................................(512) 619-9047 Renova Group, LLC Ted Willford........................................(512) 738-4583 Swet Construction Group Gary Eddleman...................................(321) 594-5569 Texas Home Step Marvin Watson...................................(512) 690-2080 TPI, Inc. Albino Torres......................................(713) 668-7986 UCS Ben Wells, CAS....................................(512) 385-6600 Renovation Products Boral Industries Mark Howell.......................................(512) 563-1977 DirecSupply Inc Ken Watson........................................(512) 964-7822 Vima Decor, Ltd Maia Jimenez......................................(512) 522-8130 Renovations Branch Construction Services Michael Martin...................................(512) 371-4194 Capitol Construction / CPC Barbara Crawford...............................(512) 289-0227 Crestmark Construction Services Brenda Nite........................................(713) 426-6161 Gage Multifamily Services Rich Trepanier....................................(512) 903-9173 Genie Services Matthew Eancheff..............................(512) 394-6440 Green Link Todd Warren.......................................(512) 850-4650 KGC Contracting Keith Brandon.....................................(512) 848-5941 Lightning Electrical, LLC Rick Morgan.......................................(512) 569-8550 One Eighty Construction Travis Case..........................................(512) 505-1023 Renova Group, LLC Ted Willford........................................(512) 738-4583 Silver Rock Services Joey Melgoza......................................(512) 637-5580 Texas Home Step Marvin Watson...................................(512) 690-2080 Texas Legacy Renovation, LLC Bruce Marks.......................................(512) 426-7600 UCS Ben Wells, CAS....................................(512) 385-6600 United Renovations Lisa Matthews....................................(512) 431-8318 Rent Payment Reporting Futon Robert R. Robertson...........................(512) 522-2961 Renter Insurance ePremium Insurance Danabra Kraft.....................................(830) 708-8970 Replacement Windows Ame’s Mirror & Glass Dennis Mitchell..................................(512) 480-9585 65 D&G Quality Roofing, Inc Christa Weatherby..............................(817) 568-8300 Wilson Roofing Co., Inc. Laramie Doyle.....................................(512) 263-3157 PRODUCTS & SERVICES DIRECTORY S Screens-Door & Window 1st Choice Energy David Malone.....................................(512) 345-0956 Ame’s Mirror & Glass Dennis Mitchell..................................(512) 480-9585 Climate Mechanical, Inc Kelly Wenzel.......................................(512) 440-0123 Go Green Squads LLC Susan Meredith..................................(512) 326-9300 Servpro of South Austin Suzanne Thoms..................................(512) 301-7765 Smart Renovations, LLC Bob Woerner......................................(512) 251-1821 Security & Surveillance Allied Fire Protection Matt Hinojosa.....................................(512) 719-4872 Indatus Keith Barrett..........................(800) 727-4246 Ext:137 Ranger Protection Agency Brian Kelley.........................................(512) 637-4965 Securitas Mobile US Larry Loera..........................................(512) 329-8778 Signal 88 Security Texas Justin Nordhausen..............................(512) 394-6234 Top Gun Security & Investigations Jason Zachman...................................(512) 719-5500 Security Cameras Amerishield Security Solutions Arnold Guzman..................................(512) 388-7060 Statewide Patrol, Inc James McClure...................................(512) 326-9411 Security Deposits ePremium Insurance Danabra Kraft.....................................(830) 708-8970 Neighborhood Pay Services Ellen Calmas.......................................(866) 436-2187 Security Guard/Patrol Service Amerishield Security Solutions Arnold Guzman..................................(512) 388-7060 Executive Security Bonnie Frailicks...................................(512) 458-2258 Ranger Protection Agency Brian Kelley.........................................(512) 637-4965 Sentry Security & Investigations, LP Alan S. Trevino....................................(512) 206-0515 Signal 88 Security Texas Justin Nordhausen..............................(512) 394-6234 Statewide Patrol, Inc James McClure...................................(512) 326-9411 Top Gun Security & Investigations Jason Zachman...................................(512) 719-5500 Security Systems Amerishield Security Solutions Arnold Guzman..................................(512) 388-7060 GSC Fire & Security Mark Cummings.................................(512) 697-8723 Schlage Mark Howell.......................................(512) 563-1977 Sewer & Drain Cleaning-Service Extreme Hydro-Jetting and Pipe Inspection Derril Peralez......................................(512) 497-8160 Milburn Plumbing Co Jason Milburn.....................................(210) 424-1862 Minyard Sons Company Tena Minyard......................................(512) 331-6441 Roto-Rooter Service Co. David Rutkoski....................................(512) 836-8925 Steve’s Plumbing Repair Steve Brougher...................................(512) 276-7476 Vamvoras, Ltd Jeff Fox................................................(512) 215-0008 Sewer Contractors Roto-Rooter Service Co. David Rutkoski....................................(512) 836-8925 Vamvoras, Ltd Jeff Fox................................................(512) 215-0008 Sheet Metal Minyard Sons Company Tena Minyard......................................(512) 331-6441 Oliver Roofing Systems Rick Brier............................................(512) 834-7500 Sheetrock Repair Alfred’s Paint & Carpet Cleaning Javier Garcia.......................................(512) 339-0780 Excalibur Painting, Inc Omar A. Reyes....................................(512) 459-8600 Minyard Sons Company Tena Minyard......................................(512) 331-6441 Nadeau Painting Specialist Dennis Nadeau...................................(512) 442-3700 Shower Pans Lone Star Carpet Lee Moerbe........................................(512) 836-9311 Roto-Rooter Service Co. David Rutkoski....................................(512) 836-8925 Shredding Valet Recycling, LLC Christopher Brown....................(888) 472-0444 Ext:1 Siding-Claims HSR Construction Inc. Pennye Perrin.....................................(512) 458-4101 Siding-Contractors A-1 Service/Prop Maint Contractors Ron Little............................................(512) 443-2222 Austin Pro Siding & Windows Paul Shantz.........................................(512) 923-3440 Bartley Construction Dennis Bartley....................................(512) 303-9688 Branch Construction Services Michael Martin...................................(512) 371-4194 Capitol Construction / CPC Barbara Crawford...............................(512) 289-0227 Contractors, Inc. Brian Scott, CAS..................................(512) 733-0600 Crestmark Construction Services Brenda Nite........................................(713) 426-6161 D&S Construction Dean Guilfoil.......................................(512) 338-1811 Guardian Construction Bill Holcomb.......................................(214) 340-1819 HSR Construction Inc. Pennye Perrin.....................................(512) 458-4101 Ingenium Construction Company Dax Brock............................................(512) 721-0366 JMI Contractors Melissa Vale........................................(210) 492-8181 KGC Contracting Keith Brandon.....................................(512) 848-5941 Minyard Sons Company Tena Minyard......................................(512) 331-6441 Protractor Services Haydee Scott, CAM.............................(512) 589-6762 Servpro of South Austin Suzanne Thoms..................................(512) 301-7765 Signs Alpha Paving Industries LLC Bobby Edwards...................................(512) 605-9937 APAC Wheeler Coatings & Asphalt, Inc Kevin O’Connell..................................(512) 861-7100 Executive Signs Austin Jacob Dotson......................................(512) 292-9939 Fastsigns Brian Leslie.........................................(512) 454-9956 Hardman Signs-Austin Kim Chrndimsky..................................(512) 251-5517 Image 360 Gordon Stehr......................................(512) 436-0134 Signs On The Spot, LLC Dave Isaacs.........................................(512) 497-4170 Signs West Jim Ashley...........................................(512) 282-5001 66 Windows • May/June 2014 Smoke Detectors & Alarms Impact Fire Services Rob Thomas........................................(512) 243-7788 Speakers-Educational Ramstedt Enterprises, Inc Jackie Ramstedt, CAM, CAPS, CAS......(512) 255-2226 Sprinkler Service ABC Home & Commercial Services Eric Robb............................................(512) 608-3443 Allied Fire Protection Matt Hinojosa.....................................(512) 719-4872 Sprinklers-Garden & Lawn Banyan Water Bryan Haas..........................................(800) 276-1507 Premium Cuts Lawn Service & Maint. Daniel Gonzalez..................................(512) 252-2264 Staffing Services Hire Priority Staffing James Lenhardt, CPC, CTS..................(512) 338-4473 The Liberty Group Shonna Schneider, CAS.......................(512) 231-2266 Stairs D&S Construction Dean Guilfoil.......................................(512) 338-1811 Storage Unit Facility Move Drs Daniel Sineath....................................(512) 296-1798 Rocket Movers, LLC Jon Engleman.....................................(512) 215-4493 Two Men And A Truck Paul Nipper.........................................(512) 416-6800 Stucco & Exterior Coating Contractor 2 S-D, Inc. Kevin Seelhammer..............................(830) 627-2734 Branch Construction Services Michael Martin...................................(512) 371-4194 Contractors, Inc. Brian Scott, CAS..................................(512) 733-0600 Guardian Construction Bill Holcomb.......................................(214) 340-1819 HSR Construction Inc. Pennye Perrin.....................................(512) 458-4101 JMI Contractors Melissa Vale........................................(210) 492-8181 Subfloor Repair Alex Painting & Cleaning Edwin Fuentes....................................(512) 909-8068 D&S Construction Dean Guilfoil.......................................(512) 338-1811 Ingenium Construction Company Dax Brock............................................(512) 721-0366 Lone Star Carpet Lee Moerbe........................................(512) 836-9311 McMahan’s Flooring, Inc Brenda Carpenter...............................(855) 472-7585 Rasa Floors Daniel Pena........................................(512) 371-9966 Submetering Systems Banyan Water Bryan Haas..........................................(800) 276-1507 Minol USA Tammy Cragg.........................(972) 386-6611 Ext:120 Swimming Pool Code Compliance Commercial Swim Management Michelle Bouzek.................................(512) 244-7946 Crystal Clear Pools & Spas Jimmy Harvey.....................................(512) 339-9304 Hines Pool And Spa Andy Hines/ Brandon Doucet.............(512) 873-8565 Leslies Swimming Pool Supplies Dave Munch.......................................(512) 832-0091 Spa and Pool Shoppe Jeff Vogel............................................(512) 260-7222 Swimming Pool-Contractors Crystal Clear Pools & Spas Jimmy Harvey.....................................(512) 339-9304 Hines Pool And Spa Andy Hines/ Brandon Doucet.............(512) 873-8565 KGC Contracting Keith Brandon.....................................(512) 848-5941 www.austinaptassoc.com T Tax Consultants Marvin F. Poer & Company Kevin Kirkpatrick..................(210) 377-3400 Ext:1311 Morrison & Head, LP Ray Head............................................(512) 302-5800 Telecommunications Service AT&T Connected Communities Melva Martinez-Huerta......................(512) 438-6314 Grande Communications Dana Ruff............................................(512) 878-4000 Kings III Emergency Communications Gary Weldon.......................................(512) 992-4134 Telephone-Coin/Card Operated Kings III Emergency Communications Gary Weldon.......................................(512) 992-4134 Telephone-Service AT&T Connected Communities Melva Martinez-Huerta......................(512) 438-6314 Grande Communications Dana Ruff............................................(512) 878-4000 Television AT&T Connected Communities Melva Martinez-Huerta......................(512) 438-6314 Google Fiber Cody Julian.........................................(425) 442-7498 Television-Cable Grande Communications Dana Ruff............................................(512) 878-4000 Time Warner Cable Anthony Garcia...................................(512) 531-3260 Temporary Personnel BG Staffing Noble Glenn.......................................(512) 481-1234 Hire Priority Staffing James Lenhardt, CPC, CTS..................(512) 338-4473 The Liberty Group Shonna Schneider, CAS.......................(512) 502-3066 Tenant Screening Service AmRent Martha Davis......................................(512) 219-7806 CoreLogic SafeRent Jason Pitzel.........................................(713) 252-8515 RealPage, Inc. Stacey Blackwell.................................(972) 820-3000 Tenant Tracker, Inc Troy Pate, CAS........................(800) 658-9369 Ext:651 Top Gun Security & Investigations Jason Zachman...................................(512) 719-5500 Termite Control ABC Home & Commercial Services Eric Robb............................................(512) 608-3443 Absolute Pest Management Tony Ragan.........................................(512) 444-0262 EnviroSMART Pest Solutions Blair Holden........................................(512) 925-0404 Greenforest Termite & Pest Control, Inc Johnny Brownrigg...............................(972) 226-7378 Holder’s Pest Solutions Ruben Thompson...............................(800) 562-8103 Pest Management, Inc Sarah McElwee...................................(800) 291-7378 Pest Shield Pest Control Inc Dominick Alongi.................................(512) 772-1622 Worldwide Pest Control David Pritchard...................................(512) 476-2847 Tile and Grout Cleaning Floor King, Inc Roy Whitaker......................................(512) 346-7034 UCS Ben Wells, CAS....................................(512) 385-6600 Tile Sales & Installation-Ceramic Floor King, Inc Roy Whitaker......................................(512) 346-7034 Lone Star Carpet Lee Moerbe........................................(512) 836-9311 Rasa Floors Daniel Pena........................................(512) 371-9966 Superior Floors Scott Credeur......................................(512) 203-2123 Tile Sales & Installation-Non-ceramic Floor King, Inc Roy Whitaker......................................(512) 346-7034 Rasa Floors Daniel Pena........................................(512) 371-9966 Superior Floors Scott Credeur......................................(512) 203-2123 Towing-Impound Service A&A Wrecker and Recovery Angel Mora.........................................(512) 670-7578 Elite Towing and Recovery Kymberley D. Schmoyer......................(512) 238-8082 J&J Towing Tim Sapp.............................................(512) 462-2244 Park Right Solutions, LLC Freddy Ximenez..................................(512) 582-3000 Reliant Towing Mark Schroeder..................................(512) 363-5900 Towing-Wrecker Service A&A Wrecker and Recovery Angel Mora.........................................(512) 670-7578 Elite Towing and Recovery Kymberley D. Schmoyer......................(512) 238-8082 J&J Towing Tim Sapp.............................................(512) 462-2244 Park Right Solutions, LLC Freddy Ximenez..................................(512) 582-3000 Reliant Towing Mark Schroeder..................................(512) 363-5900 Training-Sales & Marketing Ramstedt Enterprises, Inc Jackie Ramstedt, CAM, CAPS, CAS......(512) 255-2226 Trash Containers Allied Waste Services of Austin Lee Kuhn.............................................(512) 247-5647 Trash Hauling Allied Waste Services of Austin Lee Kuhn.............................................(512) 247-5647 Central Texas Refuse, Inc. Vic Thomas.........................................(512) 243-2833 IESI David Jacobson...................................(512) 251-5622 www.austinaptassoc.com Pro Valet Trash Patrick Kelley......................................(512) 751-2900 Valet Waste, LLC Quincy Jones......................................(210) 701-6424 Trash Removal Allied Waste Services of Austin Lee Kuhn.............................................(512) 247-5647 Austin Resource Recovery Keith Bible..........................................(512) 974-6492 Central Waste Management Susan Behrmann................................(512) 354-7617 Doody Calls Melissa Volz........................................(512) 550-1719 Pro Valet Trash Patrick Kelley......................................(512) 751-2900 Tree-Insect & Disease Control ABC Home & Commercial Services Eric Robb............................................(512) 608-3443 Austin Tree Experts Keith Brown........................................(512) 996-9100 Certified Arbor Care, Inc Lee Evans............................................(512) 671-8733 Davey Tree Expert Co. Daniel Hunsicker.................................(512) 451-4986 Pest Management, Inc Sarah McElwee...................................(800) 291-7378 Tree-Maintenance Service ABC Home & Commercial Services Eric Robb............................................(512) 608-3443 Austin Tree Experts Keith Brown........................................(512) 996-9100 Certified Arbor Care, Inc Lee Evans............................................(512) 671-8733 Davey Tree Expert Co. Daniel Hunsicker.................................(512) 451-4986 JMI Contractors Melissa Vale........................................(210) 492-8181 Landscape Resources Josh Armstrong...................................(512) 394-1120 Premium Cuts Lawn Service & Maint. Daniel Gonzalez..................................(512) 252-2264 SunTerra Landscape Services Steve Matcha......................................(512) 834-0123 Trophies & Plaques Longhorn Trophies, Inc. Don McGraw......................................(512) 454-8684 U Uniforms Ice Blue Advertising Shelly Armstrong................................(877) 423-2583 Utilities-Billing Service AUM, Inc Joshua Heck........................................(603) 218-1400 Futon Robert R. Robertson...........................(512) 522-2961 Hocutt, Inc. Kevin Hammer....................................(214) 381-9991 NWP Services Corporation Amanda Christensen..........................(402) 421-1668 Performance Utility Management & Billing, LLC Cole Denton...........................(512) 394-8359 Ext:930 Utilities-Management AUM, Inc Joshua Heck........................................(603) 218-1400 NWP Services Corporation Amanda Christensen..........................(402) 421-1668 Performance Utility Management & Billing, LLC Cole Denton...........................(512) 394-8359 Ext:930 Seelye Management Andrew Seelye....................................(512) 619-9956 Utility Billing Hocutt, Inc. Kevin Hammer....................................(214) 381-9991 Utility Consultant Banyan Water Bryan Haas..........................................(800) 276-1507 Windows • May/June 2014 PRODUCTS & SERVICES DIRECTORY Premier Pools, Inc. Sherri Fowler......................................(512) 282-3322 Swimming Pool-Maintenance Equipment & Supplies Commercial Swim Management Michelle Bouzek.................................(512) 244-7946 Crystal Clear Pools & Spas Jimmy Harvey.....................................(512) 339-9304 HD Supply Kendall Wood.....................................(512) 584-7432 Hines Pool And Spa Andy Hines/ Brandon Doucet.............(512) 873-8565 Leslies Swimming Pool Supplies Dave Munch.......................................(512) 832-0091 Maintenance Supply HQ Drew Andrews....................................(512) 335-6700 Spa and Pool Shoppe Jeff Vogel............................................(512) 260-7222 Swimming Pool-Repair & Renovation Commercial Swim Management Michelle Bouzek.................................(512) 244-7946 Crystal Clear Pools & Spas Jimmy Harvey.....................................(512) 339-9304 Hines Pool And Spa Andy Hines/ Brandon Doucet.............(512) 873-8565 JMI Contractors Melissa Vale........................................(210) 492-8181 KoolCote of Texas Stacy Perlinger....................................(512) 251-5740 Premier Pools, Inc. Sherri Fowler......................................(512) 282-3322 Sundek Of Austin Rick Hubbard......................................(512) 928-8000 67 Performance Utility Management & Billing, LLC Cole Denton...........................(512) 394-8359 Ext:930 Utility Evaluation Performance Utility Management & Billing, LLC Cole Denton...........................(512) 394-8359 Ext:930 PRODUCTS & SERVICES DIRECTORY V Valet Trash Pro Valet Trash Patrick Kelley......................................(512) 751-2900 Valet Waste Pick Up Central Waste Management Susan Behrmann................................(512) 354-7617 Green Door Valet Heath Hallada.....................................(512) 271-7000 GreenThumb Compost LLC Tom Rutz.............................................(512) 369-0998 Pro Valet Trash Patrick Kelley......................................(512) 751-2900 Valet Waste, LLC Quincy Jones......................................(210) 701-6424 Waste Away, LLC Ron Walser............................(866) 999-2929 Ext:704 Vending American Beverage Consolidators DAnne Doga........................................(512) 418-1160 AustiNuts, Inc Leticia J. Salazar..................................(512) 323-6887 Best Pack Vending Ty & Angelica Wells............................(512) 339-7430 Buzz Marketing Josh Rackley.......................................(512) 775-3401 Video Productions Capture The Market Beth Doty...........................................(866) 778-7719 For Rent Media Solutions Amanda Lipscomb, CAS.........(512) 326-1133 Ext:101 W Wallpaper & Wallcoverings-Installation C&Z Enterprises Jimmy Zientek.....................................(512) 989-8377 Washer/Dryer-Rental Appliance Warehouse Tina LeBlanc, CAS...............................(512) 748-7515 AZUMA Leasing Clint Borchgardt..................................(800) 707-1188 Commercial Equipment Company Andy Northup.....................................(972) 991-9274 E-Z Washer Dryer Leasing Lori Jones............................................(512) 370-2400 Washer/Dryer-Sales Appliance Warehouse Tina LeBlanc, CAS...............................(512) 748-7515 Commercial Equipment Company Andy Northup.....................................(972) 991-9274 Ferguson Facilities Supply Group Megan Richardson..............................(888) 334-0004 Waste & Recycling Consulting Balcones Resources Bob McGivney....................................(512) 472-3355 Waste Disposal/Recycling Allied Waste Services of Austin Lee Kuhn.............................................(512) 247-5647 Balcones Resources Bob McGivney....................................(512) 472-3355 Doody Calls Melissa Volz........................................(512) 550-1719 Green Door Valet Heath Hallada.....................................(512) 271-7000 GreenThumb Compost LLC Tom Rutz.............................................(512) 369-0998 IESI David Jacobson...................................(512) 251-5622 Pro Valet Trash Patrick Kelley......................................(512) 751-2900 Texas Disposal Systems Torey Palmer.......................................(512) 421-1359 Valet Recycling, LLC Christopher Brown....................(888) 472-0444 Ext:1 Waste Away, LLC Ron Walser............................(866) 999-2929 Ext:704 Water Heaters & Boilers A-1 Service/Prop Maint Contractors Ron Little............................................(512) 443-2222 Ferguson Facilities Supply Group Megan Richardson..............................(888) 334-0004 G.F. Plumbing Gary Flint............................................(512) 426-2195 Milburn Plumbing Co Jason Milburn.....................................(210) 424-1862 Minyard Sons Company Tena Minyard......................................(512) 331-6441 Roto-Rooter Service Co. David Rutkoski....................................(512) 836-8925 Texas Quality Services LLC Gina Stevens.......................................(512) 243-5335 Vamvoras, Ltd Jeff Fox................................................(512) 215-0008 Water-Conservation Absolute Commercial & Environmental Services, Inc Matt Proctor.......................................(512) 560-1099 Banyan Water Bryan Haas..........................................(800) 276-1507 Hocutt, Inc. Kevin Hammer....................................(214) 381-9991 Minol USA Tammy Cragg.........................(972) 386-6611 Ext:120 Valley Crest Landscape Maintenance Cole Adams.........................................(512) 272-8376 Water-Extraction Belfor Property Restoration John Keenan.......................................(512) 610-3015 Gerloff Company Inc Justin Titus..........................................(512) 443-8822 Knight Restoration Services Tony George.......................................(512) 487-4728 Quality Service of Texas, Inc Jessica Hernandez..............................(512) 244-2777 68 Windows • May/June 2014 UCS Ben Wells, CAS....................................(512) 385-6600 Waterproofing KGC Contracting Keith Brandon.....................................(512) 848-5941 Snyder Commercial Glass Service, LLC Buford Snyder.....................................(512) 833-5118 Welding D&S Construction Dean Guilfoil.......................................(512) 338-1811 Excalibur Painting, Inc Omar A. Reyes....................................(512) 459-8600 JMI Contractors Melissa Vale........................................(210) 492-8181 Meyer Smith Inc. Walt Meyer.........................................(800) 972-4283 Windows-Coverings 360 Energy Savers Moore McDonough............................(512) 474-8999 Classic Same Day Blinds Reed Way...........................................(512) 926-7700 HD Supply Kendall Wood.....................................(512) 584-7432 Wood Floor Sales & Installation Lone Star Carpet Lee Moerbe........................................(512) 836-9311 Superior Floors Scott Credeur......................................(512) 203-2123 www.austinaptassoc.com ConneCTIons ThAT go fAr beyond The CAble. Partner with us, and your residents won’t be the only ones smiling. our most obvious connection is with your residents—providing them with the innovative services that have made Time Warner Cable an industry leader. but our most important connection is with you. To keep it strong, we make your schedule our schedule and deliver marketing assistance that help you fill vacancies faster. We only succeed when you do. To learn more about the benefits of partnering with us, contact Karla hohenberger at 972.830.3834 or email [email protected] twc.com/communitysolutions © 2013 Time Warner Cable Inc. All rights reserved, Time Warner Cable and the eye/ear logo are trademarks of Time Warner Inc., used under license. BA5380.TWC.AustinApt.ad.indd 1 6/20/13 2:26 PM Energy efficiency improvements help your bottom line. Improving the energy efficiency of your community helps you save money, energy and water, and time with easier maintenance. Upgrading increases resident satisfaction and retention. 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