magazine - Geevers
Transcription
magazine - Geevers
Edition 2 MAGAZINE SUSTAINABLE TRANSPORT: “WE CAN ORDER ALL CRASH REPAIR PARTS FOR ALL MAKES OF CARS IN ONE GO.” PAGE 11 BIEBUYCK BODYSHOP TIELT - WEST FLANDERS PAGE 27 KROES BODYSHOP RAALTE - THE NETHERLANDS All crash repair parts for all makes delivered within 24 hours throughout the Benelux region by our own delivery service. Your supplier of all the components that have to be replaced when a vehicle is damaged Delivery throughout the Benelux region! Landrover Mini Seat Ford Chevrolet Suzuki BMW Saab Mazda Lancia Audi Kia Lexus Fiat Toyota Iveco Volkswagen Citroën Skoda Peugeot Nissan Hyundai Daihatsu Mitsubishi Subaru Porsche Chrysler Alfa Romeo Dodge Honda Volvo Kia Jaguar OUROpel RANGE All original parts for all brands in both OEM and OES versions MQ Line parts for all brands Alternative parts GEEVERS MAGAZINE Welcome to your new magazine! We at Geevers Auto Parts are focused on constantly adapting our organisation to your needs and requirements. Like our clients, we are permanently on the move. We require our staff to continually do their best to provide you with the service and performance that you expect from us, and we trust that we live up to your expectations. In this new magazine, we would like to inform you about our company, about who we are and why we believe the service we provide is so important. From your comments about our last magazine, we know that you would like to learn more about your Benelux colleagues. That is why we once again requested many of them to speak about their experiences. We hope and trust that you will read this carefully edited magazine with great pleasure. Goof Gijbels Martin Saris COLOFON Edition Printed by Design Editors Photos and illustrations 2 Q-Promotions, Tilburg Be-Interactive, Tilburg Geevers Magazine Geevers Magazine 2 GEEVERS FOR BEHR HELLA SERVICE COOLING AND AIRCO PARTS 21 INTERVIEW ASN COLLÉ 5 INTERVIEW AZ PARTNERS INTERVIEW VAN JAARSVELD 17 27 INDEX INTERVIEW KROES SECTIONS 2 Foreword 5 AZ Partners 7 Duynker Bodyshop 9 Getting the most out of your parts 20 MQ Line 21 ASN Collé 23 Service 11 11 Biebuyck Bodyshop 25 Interview Ger Vissers 14 Non-paint selection 26 Pre Prologue Dakar 15 Sustainable business practices 27 Kroes Bodyshop 17 Van Jaarsveld Bodyshop 29 Client Service Department INTERVIEW BIEBUYCK 4 AZ PARTNERS An ultra-modern company in the Belgian province of Luxembourg The famous town of Bastogne is located in the Belgian province of Luxembourg. The town is situated on a ridge in the Ardennes and, because it is surrounded by beautiful nature, is very popular with holidaymakers. However, Bastogne is also a bustling regional trading centre, and houses the fantastic AZ Partners carbody shop at Rue de la Dreve in Industrial Park II. A second branch was opened nearby Weyler (Arlon) in 2009, symbolising the dynamic entrepreneurship of the two managers, Pierre Adam and Jean-Bernard Zeler. ABOUT GEEVERS AUTO PARTS Pierre Adam is extremely satisfied about the cooperation with Geevers Auto Parts Belgium. ‘’I think that it would have been better if both my father and my partner Jean-Bernard had started to work intensively with Geevers Auto Parts much earlier. We clearly notice the great benefits of doing business with Geevers, and I would say that it makes everything easier, more efficient and ultimately more profitable. Both companies also have the same attitude to business, so we are perfectly matched. We recognise the dedication of the Geevers’ staff to provide us with the very best service. That’s the way we like to treat our clients, too. We have noticed that Geevers has clearly become a solid organisationation. We order all the parts of all makes and every model from Geevers Geevers delivers parts to us every day. They are always on time and we virtually never receive damaged or incorrect parts. We have a dedicated contact in the client service department as well as a permanent representative who visits us regularly and follows up on everything. So we are very happy.” Pierre Adam: ‘’In our 1500 m² unit in Bastogne, we repair on average 35 cars per week. In Weyler, this number is around 20. So all in all our capacity is large and we are very happy that we always have a lot of work. We need it too, because we have 23 skilled employees and need a large turnover. We are, therefore, investing heavily in their professional qualities, and obviously we make sure that our employees have access to the most modern equipment.’’ Jean-Bernard Zeler: ‘’We also invest heavily in our brand, and our greatest compliment is the crucially important word-of-mouth advertising provided by our satisfied clients. After all, satisfied clients talk to others, and we have acquired an important percentage of our clients thanks to this. What is noticeable in our company is the number of quite severely damaged vehicles that we deal with. This is caused by the condition of the roads. Once off the main roads, there are a lot of poorly maintained roads in this vast forested area. The severe climate, with a lot more snow than elsewhere in Belgium, and of course wild animals, also make a contribution.’’ www.azpartners.be 6 A beautiful and ultra modern new building in the far north of North Holland DUYNKER BODYSHOP DEN HELDER Since May 2013 Duynker Bodyshop has been housed in a brand new building on the Blokmakersweg in Den Helder under the inspiring leadership of Edo Pruim. The company was founded in 1948 by Siem Duynker in Hippolytushoef, and has a rich history. After several relocations and acquisitions, it has developed into the impressive bodyshop that can be seen today. “When I was making plans for the new building, I was inspired by at least ten colleagues who in recent times committed themselves to a new building,” says Edo. The result is this amazing building. Everything has been thought out and the result is a property that was built and furnished with incredible efficiency. That even the smallest details have been taken into consideration was clear when we asked about the reason for the sloping window sills. Edo: “Nothing can be put there that doesn’t belong there, which stimulates neatness and tidiness.” Besides putting in a lot of hard work for his company, Edo is also a big fan of fast cars. A while back, he managed to buy Wesley Sneijder’s BMW M3 Convertible. Edo says with a laugh: “Once I went to Amsterdam in it, but it broke down so I had to leave it on the hard shoulder. When I got back, the roof had been cut open and all the stuff had been taken out. I’d forgotten that I was in Amsterdam!” www.duynker.nl ABOUT GEEVERS AUTO PARTS Geevers supplies Edo with about 85% of the parts it needs. “The daily supply of all brands by one driver at a fixed time of day provides us with a lot of efficiency benefits. We no longer need to remove somebody 20 times a day from their work to accept parts, check everything and do a lot of administrative paperwork. Now it’s just once a day”, according to Edo Pruim. Edo: “In addition, the mix of original and MQ Line components offers interesting benefits in terms of margins. We work for all types of clients, also the well-known leasing companies, and are independent in the type of clients we want to attract, as well as those we already serve. We handle about 30 cars a week, but we expect that to grow to 40 or more cars per week with the move to the new premises. It is obvious that we have to be able to work quickly and efficiently after the move. In Geevers’ client service department there are people with years of experience in selecting and supplying parts. We deal with one contact in Veldhoven who takes care of all of our questions regarding the ordering of spare parts. That works perfectly, we are very satisfied.” 8 03 GETTING THE MOST OUT OF YOUR PARTS Independent supplier which supplies crash repair parts within 24 hours throughout the Benelux region. Geevers Auto Parts has branches in the Netherlands and Belgium. Together, there are about 120 employees, including 30 Geevers drivers in Geevers vans and trucks who travel fixed routes throughout the Benelux region. You can report the total vehicle damage to the client service department where 25 employees are at your disposal to ensure that your parts orders are dispatched smoothly and efficiently. An enormous quantity of parts are stocked and can be delivered within 24 hours throughout the Benelux region. All original parts for all brands are available in both OEM and OES versions. This means original parts in original packaging or brand packaging. There is also the unique and extensive range of parts in the MQ line. These are parts that have been approved as equivalent to original parts by independent testing institutes. Finally, a good quality alternative part is available for older cars and cheaper repairs. The central warehouse covers 35,000 m², and is located close to the border between Belgium and the Netherlands. S R Gent (B) Brussel (B) DO BUSINESS WITH Drachten GEEVERS AUTO PARTS, IT WILL EARN YOU MONEY! Advantages of Geevers: Zwolle One stop shop Almelo Vianen Schiedam All car brands are represented, meaning that all crash repair parts are usually delivered to you within 24 hours. This means enormous efficiency benefits! Wide range All parts for all brands in both OEM and OES versions. Also, an extensive range in the MQ line and if required good quality alternative parts. Roosendaal central distribution centre Veldhoven Geevers drivers in Geevers vehicles Specialised drivers who through instruction, training and experience know exactly how to handle vulnerable parts and adapt themselves to your specific needs. Day and night deliveries There are about 30 routes that are driven every day, some of them at night. If desired, delivery can be made during the night at no extra cost. Early deliveries Bree (B) Drivers must be at their first client by 8:00 at the latest. You are guaranteed to receive your parts in time. Client Service Department Luik (B) Namen (B) 25 alternative repair specialists can assist you in word and deed. They register your orders, and if you wish can check with you if everything is complete. Pricing Genuine spare parts at very competitive prices. MQ line parts at low prices that will always offer you significant benefits. Bastogne (B) Luxemburg Information Twice a day, a status report on the delivery time of your parts is sent by email. Should there be parts with delivery times of more than 24 hours, this will be indicated so you can plan accordingly. You can also opt to receive the packing slip of your deliveries every night. This identifies the parts that will be supplied the following day. 03 10 BIEBUYCK BODYSHOP Based in Tielt, a central town between Ghent, Bruges and Kortrijk In 1974, Bernard Biebuyck founded the Biebuyck Bodyshop in West Flanders. Nearly three decades later, the company has an extensive and loyal list of clients who remain very pleased with the excellent service and the quick, high-quality repairs. This is because it has always been a family business. It all started 30 years ago in a small workshop, but after three years the company expanded and moved to the current location, where Bernard works alongside his wife Marijke Cocquyt and son Koen. ABOUT GEEVERS AUTO PARTS ‘’Geevers perfectly matches the way we conduct our business. Early, rapid and comprehensive delivery of all brands, and if necessary a rapid subsequent delivery on the same day.’’ When we enter the workplace, the neatness and well organisation is immediately noticeable. Bernard: “I like the place where I work to be orderly and clean without tools or junk lying around. If your tools aren’t organised and your work isn’t structured, you can’t work quickly and efficiently. Quality is in the details.’’ Biebuyck Bodyshop repairs all kinds of damage, minor or major. The company has its own 24-hour recovery service. Son Koen collects cars at the scene of accidents for repairs. The latest panel beating systems, aluminium and adhesive techniques and other advanced repair methods are used. Bernard: ‘’We are proud of our work and always want to improve. That’s why we are so satisfied with the cooperation with Geevers Auto Parts. Geevers supplies crash repair parts for all makes of car, and has a comprehensive stock. We are also very pleased with the speed with which parts arrive. On Wednesday, Thursday and Friday we even get a second delivery. It is clear that we are working with a strong and trusted team, and that has suited us very well so far.” Car Repair Professionals, a network of professional bodyshops, and has been part of the Axial network since its early years. In short, Biebuyck Bodyshop is the perfect place for clients to leave their cars knowing that they will be returned as good as new. www.carrosseriebiebuyck.be Biebuyck Bodyshop restores all makes of cars and vans and is affiliated with 03 12 Valeo has added Cibié to its assortment Together, the range keeps growing! The Automotive Lighting specialist Noweven moreoptio availablef ns or Audi,Opel, Fiat, Skoda &Ford! •EOmanufactureroflightingunits •Perfectfit •Highperformance •Reliable •1in2carshasValeolights •QualityaccordingtoOEspecifications •ProducedtoValeo’sstandards •Competitivelypriced www.valeoservice.com NON-PAINT SELECTION A COMPACT RANGE AT THE LOWEST PRICES Thanks to its size and the global procurement of parts, Geevers Autoparts can offer outstanding value. This also applies to a narrow range of non-paints. Geevers Autoparts made a selection of professional products to allow its clients to share the benefits. These are offered to loyal clients of Geevers Autoparts at less than any prevailing market price. These non-paints are only supplied with orders for parts. PAINT TROLLEY MECHANICS STOOL TRANSPARENT PAINT MASKING FOIL • Professional quality • Deluxe Version • Dimensions 210x140x170 Excellent professional quality at a low price! CE GOE GEKE D URD FFP2 DUST MASK Very comfortable dust mask with exhalation valve, adjustable nose clip and soft foam on the inside edge. Provides 100% protection against all harmful dust released during fine sanding. COTTON WORK GLOVES Excellent light cotton gloves, breathable and moistureresistant. PUR coating ensures excellent grip. X STAND • Professional quality • 80 kg capacity • Height 50-125 cm GOGGLES POLYCARBONATE Provide good protection, even to the side 03 14 FOCUS ON SUSTAINABLE BUSINESS PRACTICES GEEVERS AUTO PARTS Although opinions remain divided, it seems that human activities are partly responsible for climate change. It is certainly true that humans are damaging the environment and that many raw materials are running out. That is why it is the responsibility of every consumer and every business to take this into consideration wherever possible. Geevers Auto Parts is also trying to play its part. The business concept of Geevers Auto Parts means less damage to the environment! The business concept of Geevers Auto Parts means less damage to the environment! It is certain that the business concept of Geevers Auto Parts makes by far the most significant contribution to the reduction of environmentally damaging logistics movements. The unique one stop shop concept ensures a major reduction in transport movements. Geevers Auto Parts supplies all the necessary parts for virtually every car with just one delivery vehicle delivering to each client once every 24 hours. Both original parts, in OEM and OES versions, and MQ line parts, in addition to alternative parts where desired. bodyshop per day! Around 1,500 damage repair businesses are frequent clients of Geevers Auto Parts; of these, an average of around 600 place large orders on a daily basis. This means a reduction of some 600 x 7 orders. Since Geevers carries car parts for more than 35 different brands, this could in theory save nearly 35 daily movements between car dealerships and bodyshops, not including the transport movements of various independent suppliers. In practice, this means an average of 8 traffic movements per Because Geevers is also able to supply parts at lower than average prices, benefits are shared between both the environment and the bodyshop. DELIVERY BY GEEVERS AUTO PARTS MEANS 7 x 600 = 4200 less transport movements per day bodyshops purchasing daily fewer transport movements per day! A few examples: Separate and independently adjusted high-efficiency CH boilers for offices and warehouses Awareness of the use of electricity Process optimisation in logistics operations Reduction of waste Active policy to prevent energy waste Training and awareness of drivers in efficient driving techniques Energy-efficient office equipment, etc. 16 VAN JAARSVELD BODYSHOP ABOUT GEEVERS AUTO PARTS We started doing serious business with Geevers six years ago. In recent years in particular, cooperation has grown into a partnership. We order products from the OES and MQ lines as much as possible, which give us a direct purchasing advantage. What pleases us most is the one-stop shop concept, which saves us a lot of valuable time and, as a consequence, labour costs. The town of Culemborg is located in the Lower Betuwe in the province of Gelderland. It has a rich history dating back to the 12th century. We visited Van Jaarsveld Bodyshop in the Pavijen industrial estate. Van Jaarsveld Bodyshop also has a rich history, having been in existence for around 80 years! Established by Gerrit van Jaarsveld, the company has become a household name in Culemborg and the surrounding areas over the years. Van Jaarsveld has represented many well known car brands as a dealer. The current owner, Rob van Jaarsveld, has changed tack and made the decision to also focus on the car bodyshop. In addition to crash repairs, the modern and up-to-date company in Culemborg also carries out regular servicing and MOT tests. The company also specialises in caravan and motorhome repair, and has a professional industrial paint shop. Rob van Jaarsveld: “We differentiate ourselves by actively acquiring all types of clients and promoting the company. We have proven ourselves over many years by offering high-quality work, something that has fortunately ensured that almost all reputable insurance companies and insurance offices use our services. In addition, we have a lot of local work from local business owners, car dealers and private individuals.’’ 500 visitors. We open the company is open to everybody, and we are pleased to show demonstrations of our daily work. All kinds of activities are also held, and it’s always a great day out for everyone,’’ said Rob van Jaarsveld. www.vanjaarsveld.nl Jaarsveld is proud to talk about his great team of employees. All real professionals who are only satisfied when the end result is perfect. ‘’As a result, we have satisfied clients and we ensure they are well looked after. At our annual open day last year, we received 03 18 We are a Premium brand, not only we say so... FIED TI CER TYC, the first lighting manufacturer to achieve CZ certified automotive replacement lamps, is proud to present ExcellentiA by TYC automotive lighting line that passed rigid testing standards by Centro Zaragoza. Centro Zaragoza certified ExcellentiA by TYC automotive lighting products are designed to be OE comparable in form, fit and function. They are highly regarded as viable alternative parts in the collision repair industry, matching the quality of Original Parts. .nl MQ LINE THE MOST COMPREHENSIVE RANGE IN THE BENELUX REGION! Geevers Auto Parts has bundled all its Matching Quality components under its MQ line label. The MQ line label is a European Trademark and is exclusively owned by Geevers Auto Parts. The MQ line range of body parts is by far the complete product range in the Benelux region. It consists only of parts approved as original equivalent by independent testing organisations such as TÜV, Thatcham and Centro Zaragoza. If requested, Geevers Auto Parts can ‘custom mix’ orders, i.e.: First check if MQ line components can be supplied. Then complete the order with original parts. Original parts will be OES in the first instance, or OEM if these are not available. This allows the damage repair business owner to save a lot of money when buying parts, up to double figures and more in percentage terms! 20 ASN COLLÉ Niederkorn is a small town in the canton of Esch-zur-Alzette in the Grand Duchy of Luxembourg. It is not far from the capital, and right next to both the French and Belgian borders. In Niederkorn we visited the impressive company ASN Collé. petrol station, a car wash, a pick-up service and a bodyshop. When Nico Collé and Anne Winandy opened their garage in 1958, they could hardly have imagined that it would grow into such a large group, currently with more than 80 employees. Collé has two major dealerships, Ford and Volvo. The complex includes a For the moment, we will only look at the bodyshop led by Julien Remy. Julien: “Naturally we are very proud of our bodyshop, which is one of the most modern and largest in Luxembourg. We have 22 specialists working for us with the most modern equipment. We work efficiently with short lead times so that our clients can quickly collect their good-as-new cars.” The vast 2000 m² workshop includes ABOUT GEEVERS AUTO PARTS “We are very satisfied with the service provided by Geevers. Orders always arrive on time and in full. Should there ever be a back-order, we will be informed automatically and promptly via email so that we can make allowances. We also receive a copy of the invoice in the night, so we know which parts will be delivered in the morning.” three spray booths, one of which is raised for painting lorries, and as we walk around it is clear that the work is carried out extremely efficiently. All employees are focused on their work, and it is obviously a well-oiled machine. ‘’Because we focus on work with a perfect end result, we have to be able to trust our suppliers. As far as parts are concerned: These have to be delivered in full and on time. Fortunately, Geevers Auto Parts serves all our needs. We are very pleased with their service, and feel comfortable working with them,” said a satisfied Julien Remy. www.colle.lu 03 22 SERVICE AT THE HIGHEST LEVEL Every employee at Geevers Autoparts is made aware that loyal clients deserve the very best service. Naturally, all basic requirements must be met. The price, quality, reliability of delivery etc. must be in order. However, the quality of the service and personal contact ultimately determine the degree of loyalty and partnership. Geevers Auto Parts is very much aware of this, and has transformed the entire organisation into a service-oriented system. The most loyal clients have the best conditions and are visible to all staff because of their A-status. This A stands within the company for A-doption. In other words, this client is adopted by each employee that deals with the client. Service-plus is activated! This service is of the highest order and remains as long as the commitment continues to be mutual. One permanent client service department employee is attached to the A-doption client, with permanent back-up. This employee does everything for the client, and ensures that everything runs to the satisfaction of the client. There is a permanent field employee, and a permanent driver who delivers parts every morning or night as early as possible. The support departments also ensure that things can run quickly and smoothly. Order forms sent by e-mail during the night make clear at the start of work which parts will be delivered by the Geevers driver in the morning so that work can be perfectly planned. The same applies to periodic deliveries, if necessary several times a day, upto-date e-mails about any backorder deliveries, expected delivery dates, etc. With about 25 permanent staff in the client service, 30 fixed and flexible delivery routes, 5 transshipment warehouses and a central 35,000 m² warehouse with parts for over 35 car brands, Geevers Auto Parts by far the largest independent supplier of crash repair parts in the Benelux region. The client satisfaction surveys prove that it is a well-oiled organisation, since clients give an average rating of 8.6. On the way to ten! 24 GEEVERS AUTO PARTS THE PARTS SPECIALIST FOR THE WHOLE DAMAGE REPAIR SECTOR “Our company is the spare parts specialist for bodyshops throughout the Benelux region. We have our own delivery service operating from our Dutch and Belgian branches.” We interview Ger Vissers, Commercial Director of the company. Ger Vissers: “We guarantee every professional bodyshop that they can yield benefits in terms of efficiency and profit by ordering all their crash repair parts from us. Our one stop shop concept is unique and offers tremendous benefits to bodyshops. One supplier, one regular driver, one fixed contact in the client service department, one permanent field employee, one invoice, one order time, one delivery time...... how more efficient could it be? Our Belgian and Dutch branches employ 25 day drivers and 5 night drivers to deliver products throughout the Benelux region. ”It is really noticeable that more and more companies are recognising the many benefits of Geevers Auto Parts and ordering their parts there. Is that because profit margins are under pressure, or are there other reasons? Vissers: “Of course efficiency and payback have become more important, it’s always necessary to earn money, and the bodyshops know that this is what we offer them. No one else has a stock of more than 35 car brands as we do in our central 35,000 m² warehouse. We deliver quickly, in full, and with a choice of OEM, OES and Matching Quality versions. For cheaper repairs we also provide alternative parts. In addition, we are a service organisation. When the client makes a request, we jump and we want to guarantee that our service offers satisfaction. Of course we are prepared to talk to anyone interested in the benefits that we have to offer. Whether these be trade associations or intermediaries, insurance and leasing companies or other industrial sectors, we are pleased to inform everybody about our services. We deliver and invoice parts to our clients; bodyshops and damage repair companies. Our full-service organisation has been designed around them, and we can offer them huge advantages.” DAKAR PRE PROLOGUE Each year, a number of months before the Dakar Rally, the Dakar Pre Prologue is held at the Eurocircuit in Valkenswaard. Lovers of the Dakar race get the chance to meet their favourite drivers and see them in action on the rugged terrain. Nearly 200 clients of Geevers Autoparts enjoyed a great day at the Eurocircuit in Valkenswaard. At 9:00 am everybody met up at the headquarters of Geevers Auto Parts in Veldhoven. Clients were treated to coffee and real Belgian pastries. Then they were given a tour of the building, and they were paticularly impressesd by the imposing warehouse. After this, they headed off to the track where separate parking had been arranged and guests and clients had access to a VIP tent where plenty of drinks and food were available throughout the day. The event itself was great and everyone enjoyed this impressive pre prologue. 03 26 KROES BODYSHOP IN RAALTE A fantastic company in a beautiful rural setting Raalte is in the heart of Salland, in which the old Hanseatic city of Deventer is also located. A rural environment where historic farms, stately homes and historic estates dot the landscape. Kroes Bodyshop is located in the Zegge industrial area in Raalte. The company is a household name for anyone who wants their car to be made as good as new after a collision. Kroes Bodyshop makes no concessions when it comes to the quality of repairs. “It’s 100% or nothing,” say the current young owners Remco van der Slegte and Arnaud van der Stelt. Remco: “Sometimes we get cars here that have recently been repaired elsewhere. Some of the things we see are awful. We would never allow that to happen here, we guarantee the quality of our work and repair cars so that they are as good as new.” Remco has been with the company since 1997. He was first employed as an apprentice and developed under former owner Ferry Kroes into an all-round professional, manager and entrepreneur. Arnaud joined the business in 2009, without specific bodyshop expertise but with a lot of business experience, a good education and finance, sales and marketing skills. Together they form a powerful duo that, after buying out the company in January 2013, have given the company a new structure and focus; A focus on the future. Both are hard workers, often in the company from 6 in the morning until 6 in the evening, or even later. Arnaud and Remco have worked hard on the appearance and the friendliness of the premises. This reflected in the beautiful entrance and pleasant reception as soon as you walk into the building. The workshop is laid out logically with a large, fully up-to-date preparation area and 2 large spray booths. “We have chosen to work in a wide range of sectors,” said Arnaud. He continues: “In addition to the bodyshop, we have a caravan and motorhome repair department, a vehicle window section and we perform industrial spraying.” www.autoschadekroes.nl ABOUT GEEVERS AUTO PARTS There is more than enough work, and the team of ten professionals regularly work overtime in order to get everything done. Remco: “We insist on quality and efficiency. This is why we order almost all of our parts from Geevers Auto Parts. The advantage of Geevers’ one stop shop is second to none. It is extremely efficient, improves our margins and saves us a lot of time.“ 03 28 CLIENT SERVICE SECTION WITH 25 PERMANENT EMPLOYEES Through its large client service department with 25 specialist technical staff, Geevers Auto Parts can provide the right advice and professional service to its clients. The staff are all technical specialists who, with the help of special search programs, can locate the correct parts for every imaginable type of damage repair. The client can choose between full brand original equipment or a mix of brand original parts and competitively-priced MQ Line parts. Orders are submitted online, by fax or by telephone and then, after an additional check, introduced into the fully automated system. If desired, the bodyshop can receive the packing slip or invoice electronically in the night, so that when work starts in the morning it will be known which parts will be delivered during the day. 03 THE COMPLETE SUPPLIER OF ALL YOUR PARTS FOR DAMAGE REPAIR • All crash repair parts for all makes and models generally available from stock • Choice of original parts, MQ line and alternative parts • MQ line components are guaranteed to be equivalent to original parts but offer significantly better value. That means extra margins for you! • All crash repair parts for all makes delivered within 24 hours throughout the Benelux region by our own delivery service • We deliver all the crash repair parts you need once a day. This is very convenient, it saves time and ensures fast and accurate delivery • Professional client service department with 25 employees. They can offer you advice and handle your orders efficiently • 30 fixed and flexible delivery routes ensure early and rapid daily deliveries www.geevers.eu Geevers Nederland Veldhoven Tel.: 31 (0)40 25 58 300 [email protected] Almelo Tel.: 31 (0)546 481 212 [email protected] Geevers Belgium/Luxembourg Bree Tel.: 32 (0)89 84 52 08 [email protected]