Issue 10 - The British Florist Association
Transcription
Issue 10 - The British Florist Association
BFA FLORIST for today’s professional florist inside this issue: Chelsea Florist of the Year... Lisa Fowler tells us about Angelina! Fleurametz and Interflora – Improve your credit and quality at the same time Competing – The highs and lows BFA Industry Awards 2014 – Nominate your favourite ISSUE 10 £5.00 Where sold Contents 03 WELCOME 04 BRIAN WILLS-POPE MBE Updates us on the British Florist Association 28 Interflora and Fleurametz combine forces to create an exciting opportunity for florists 08 RHS CHELSEA 2014 This year’s champion Lisa Fowler 42 BFA Member tells us how she is coping with her new title “Chelsea Florist of the Year” and what it means to her 10 THE BFA AND EFLORIST HAVE AN AMAZING OPPORTUNITY FOR YOU 13 Fleurex 2014 Book your place now at the workshops with leading designers Laura Leong, Wendy Andrade and Neil Whittaker 26 World Skills UK Now they get ready to showcase their talents at the NEC in November Benefits HR and employment laws -find out how to keep your business up to date from the ever-changing rules 43 Funerals Showcase your talents… Dear BFA member How amazing were the designs this year at RHS Chelsea? Some serious hard work and ingenious ideas, it is at times like this that I am so proud to be part of the industry. Changes are taking place not only within the floristry world but the world of employment full stop… Changes to pensions and other personnel related topics is always a minefield to get your head around so it is great news that in this issue we have an article giving us the lowdown on what we should be doing! Chelsea Florist of the Year 2014, Lisa Fowler (we always knew she was a natural as her name is an anagram of flower!) tells us about her experience and what she plans to do now… The brand new Professional Florists’ Manual is being launched at Fleurex 2014. Copies can be pre-ordered via the website very shortly. Look out for notification via email or facebook on how to reserve your copy. Fleurex is getting closer (only one more magazine before the event!) This year is going to be bigger and better than ever. We have some fabulous designers in store for you and they are sure to wow you with their ideas. Don’t miss your chance to book on the work-shops with Laura Leong, Wendy Andrade and Neil Whittaker. Why not give your staff a treat (as well...), as a bit of specialist training by having an in-house sales promotion and giving a prize of one of these courses to the winner? It’s a win, win situation, your sales improve in your shop and your staff get training to enhance your shop! It won’t all be about flowers though, we are running business seminars to help owners to improve their profit margins… And of course there is the massively popular Industry Awards held at the Gala Ball on the Saturday evening. Don’t forget to nominate your favourites see page 12… for details. Plenty to read about in this edition too… Happy reading… Sarah Cunningham Editor BFA FLORIST for today’s professional florist BFA Florist is published by Euromedia Associates Ltd, Rhone House, Canalside, Chorley PR6 0BU General Manager: Emma Higham | Sales: Ashlyn Higham Production Manager: Sheila Helm | Creative Design: Nikki Carter T: 01257 267677 | F: 01257 267711 | Editorial e-mail: [email protected] Advertising e-mail: [email protected] The editor’s articles are not the responsibility of Euromedia Associates Limited From the Chairman... It has been a very busy time with competitions; my congratulations to the winners of the Chelsea competition and also to the competitors who have won the regional heats of the World Skills competition and will be travelling to Birmingham in November for the final. My sincere thanks to the Army of Volunteers who make these competitions possible from writing schedules, staging, judging and mark collation to mention a few roles. Following on from Chelsea the BFA will be at Hampton Court and Tatton Park during the summer promoting to the consumer the benefits of using an independent florist for all their floral needs. I am most grateful to Oasis for providing the sundries for Hampton Court and to Country Baskets for their support for Tatton Park. Both shows have enormous attendance so it does give us the opportunity to showcase Floristry. As always these shows are run by volunteers dedicated to our industry if you are interested in helping (and I can say it’s good fun), you also get to look around the show, then send an email to Zoe at [email protected] The BFA will also be at Flowers Oxford in August where there will be a number of International Demonstrators - a show not to be missed. For more information go to www.flowersatoxford.com With the peak periods behind us and I hope the wedding season in full swing, this is the time to look at your business. Look out for some interesting Business Seminars which are being organised so you can take a day out of your business to work on it, instead of in it, for a day. A trade association can only function if it has the support of members and the BFA is the same; I ask myself “Do florists want a trade association?” If you have any thoughts on this please email me at [email protected] Have a good summer and hopefully get some time away to recharge the batteries for the autumn season. Kind regards Brian Wills-Pope 4 BFA BFA FLORIST FLORIST issue issue 510 ‘Your Page’ Got a story or some exciting news you want to share. Send details to [email protected] Last month we asked to hear about your best tips on selling. What are your best practices, how do you encourage a customer to spend just a little bit more? We had a great response and here are just a few …. “always offer to gift wrap the item the customer has chosen. We have a selection of gift wrapping available from free (plain paper and curling ribbon) to bespoke gold, silver or burgundy wrap with voile bow for a small charge - customers invariably want the poshest one! So we make a few pounds for very little outlay” “Buy one get one free works brilliantly in our shop - we use the best value flowers from the market and mark up at our usual price but then add a further 10% - this gives the customer good value and we make a little more on the sale” “We sell our display props as well as the flowers that are displayed on them and this can bring us a huge amount of profit especially if its something we got cheap and renovated it - retro is fab!” Take a look at our feature this month on Funeral and Sympathy tributes. Have you made a bespoke design which you are proud of? Send in your pictures and we will print them. Send them to [email protected] BFA FLORIST issue 10 5 Floral Fashion & Beyond... Introducing Bloomsberry Limited... Bloomsberry’s mission is quite simple... to offer a constantly evolving design led collection of unique floral products which simply cannot be found elsewhere. An import company excited to offer a new perspective on floral product and the creation of a British brand to be proud of... The MD and driving force behind Bloomsberry, Tracey Cardwell, has a wealth of experience in bringing product to market. A highly experienced sourcing and product development specialist as well as an inspirational designer, she has worked closely and directly with Far East factories for well over 20 years to create beautiful ranges of artificial floral, festive and interior products. Sister Gayle, sales director, shares the same passion, a trained florist with a keen eye, Gayle assists customers in selecting their range by giving guidance based on firm experience. Gayle tells us “Our strengths lie in our core values: quality, innovation and service, whilst striving to satisfy our customers’ quest for something different. There is so much over duplicated ‘same old same old’, which we see saturating the market. Customers say they buy from us because we offer a fresh outlook and bespoke collections exclusive to Bloomsberry.” Tracey reiterates this, “Diverse and definitely unique certainly describes the Bloomsberry range, our focus on design and the use of the best possible components keeps us well ahead of our competitors and our objective is to offer customers something a little more niché and inspirational. We are confident that you will not find the majority of our products anywhere else because we design them ourselves from scratch – We take great pride in our supplier relationships, many of which span over 25 years. This creative approach takes a tremendous amount of work & attention to detail but we believe that this point of difference enables us to offer our customers a distinctive edge to their floral products, the styling sympathetic to the individuality of their own brand.” The collections and merchandise made to this high design specification have ranges that appeal to all kinds of tastes and all kinds of pockets... Designer products priced reasonably and commercially. Tracey says “The reaction to our product ranges this year has been truly phenomenal, this instils us with confidence that we are on the right track and that it’s imperative we continue to create ever evolving, exciting new designs to whet the appetites of our customers old and new “ Tracey & Gayle’s unique approach to dressing & theming of the showroom reflects their genuine enthusiasm and passion for their products... A breath-taking setting full of merchandising ideas; the showroom is a key part of inspiring buyers to create the Bloomsberry “look”, encouraging the use of eye catching displays to maximize sales. The showroom dramatically displays Bloomsberry’s collections at their absolute best and is most definitely worth a visit for discerning buyers looking for fresh ideas . Dare to be different! A vast array of beautiful products with a real ‘Wow’ factor... Consisting of readymade floral pieces as well as loose components, all fitting within a coordinated story. Everything from quintessential English garden rose collections to delightful French lavenders & wild flowers... Bouquets, centrepieces and fabulous items to style a variety of interiors. The meadow flower collections are completely unique and so very pretty... These beautiful replicas look as if they have just been picked from the fields, delicate and intricately constructed, the flowers have a If you are searching for a real point of difference then look no further and we promise you will not be disappointed ... Exclusive offers when you visit our showroom Just a few examples of the stunning Christmas collection lifelike movement adding to their appeal. Truly Elegant vintage inspired bouquets, corsages and headdresses, as well as an exclusive Bridal collection consisting of bouquets painstakingly constructed to the highest quality, garlands, centrepieces and everything in-between... A collection of pomanders, hearts & cone trees & venue décor items are fabulous for hire or sale. Bloomsberry’s colour fast rose collection is available in an array of colours in an assortment of ever evolving styles and most importantly a very high quality product, customers comments include that Bloomsberry foam roses are ‘by far the best in the market today!’ Competitively priced to offer the best value to our customers using them in bridal bouquets and arrangements. The stunning Christmas range is indeed ‘feast of festive finery’ and a visual delight in an array of colours and textures. Truly stunning carefully collated collections, which can be interpreted by our customers to fit into their own themes to create unique ranges within their stores. Bridal Bliss Please feel free to contact us for details of our range and your nearest stockist. Tel: 01253 726565 Email: [email protected] www.bloomsberryltd.co.uk Simply the best quality foam roses in the UK today! RHS CHELSEA 2014 RHS Chelsea Florist of the Year 2014 Lisa Fowler, eden floral design, Taunton, Somerset Lisa tells us about her experience, how she chose her design and what it feels like to be this year’s most talked about florist! Photographs courtesy of The Florist Lisa’s winning design impressed the judges and she was awarded with the accolade of RHS Chelsea Florist of the Year 2014. The design was created by layering an array of materials from skeleton leaves to tilandsia, santini, succulents and poppy seed heads. Hypericum berries, orchids and ceropegia all culminated in the fabulous creation. (right) Lisa’s design took many months of preparation, ideas were brought together, rethought and revamped, practiced and tested, before the finished fantasy dress brought Lisa the result she deserved. 8 BFA FLORIST issue 10 The neckline of the dress is linked to the collar with a fine tulle mesh and matches the top layer of the skirt, a fine veil of tilandsia and crystals add to the ethereal effect. Clever blanket stitching and the use of delicate skeleton leaves and the use of phalaenopsis petals (which were delicately inlaid into jewellery frames form the choker type neck) make this design truly inspiring. Lisa Fowler began her floristry career 18 years ago as an apprentice at Hollyrood Florist in Chard (sadly now closed) but her passion and desire to succeed and develop her skills took off when she joined eden florist in Taunton a couple of years later… She honed her skills and completed her level 4 at the famous Academy of Floral Art under the tutorage of Tina Parkes and this, she says, enabled her to bloom into the amazingly talented florist that she is today. She told me that Chelsea is the most amazing experience, having competed there before with the chandelier, she felt at ease and comfortable knowing a little about how it all works and said that she was actually “quite relaxed” on the day of installation! “Angelina” (the fond name given to her stunning design), was inspired from the brief which Lisa and Charlotte Murrant, (her assistant and brainstorm partner!) studied and analysed before the design was created. They were very excited when they saw the word “fantasy” in the schedule and say it gave them the opportunity to be creative, imaginative and think outside the box. Charlotte gave her much needed encouragement during the initial design stage and Lisa wants to thank her and acknowledge her support during this prestigious competition. Not one to rest on her laurels she is also contemplating taking her level 5 as well as preparing to become a new Mum (her first baby is due early November) and that is a completely different kind of challenge! RHS Chelsea 2014 Results Gold Medal Winners Amanda Randell, Academy of Floral Art; Di Marvell, Petals Florist; Jillian Page, Something Special Flowers; Sara Barrow, Flowers with Passion. Silver-Gilt Winners Alison Penno, Flower Scene; Helena Pike, Daisy Chain. Silver Medal Winners Ciara Quigley, The Flower Boutique; Heather Rogers, Springbank Flowers; Karen Massey, Fleurtatious; Katy Coleman, Lee Berrill Florist; Lucinda Knapman, Broadwater Flowers; Peter Alan Bodnar, World of Mandaps; Sara Lewis, The Bay Tree; Sharon Dower, Neath Port Talbot College; Vicky Rymell, Hubbards Florist The BFA would like to offer their congratulations to everyone who took part… Look out for details in the next issue for the 2015 competition heats BFA FLORIST issue 10 9 eFlorist Members can now join the BFA through the clearing house and get a discounted rate Joining the BFA couldn’t be easier now that eFlorist have arranged for their members to be able to join without having to make a separate transaction. The benefits of being a BFA florist member are immeasurable and not only do you get the opportunity to save money (which when you are running a business has to be a bonus) but you will get added advantages such as the opportunity to attend business seminars to improve your sales and profitability. Fast track entry to the annual BFA Fleurex trade show, (this year it is being held over two days so you will have even more opportunity to see demonstrations and talk to suppliers, wholesalers and sundry experts), and as a BFA member you’ll qualify for discounted rates on entry tickets and workshop sessions. You’ll also receive complimentary advice on legal matters relating to staff employment via our partner HR4UK 10 BFA FLORIST issue 10 (see article page 42… for further details and get special discounted rates on Floriguardbusiness insurance via our insurance partner, Bridge Insurance. We offer members a discounted payment card processing offer, regular e-Newsletters and of course, a copy of BFA Florist mailed to your address bi-monthly. For just £60 per annum, It really is a no-brainer. You’ll receive a membership certificate, personalised membership card, a window decal for your shop or business premises - indicating that you’re a BFA member who abides by the BFA Code of Conduct and, last but not least, you’ll have an individual entry on the BFA Find A Florist database, promoted to and used by members of the public searching for a UK florist. You can save much more than the cost of your membership and you will be SUPPORTING THE INDUSTRY… Don’t delay… join your fellow florists and be part of the BFA! BFA Florist Membership Normally £80.00 + VAT Special eflorist offer £60.00 + VAT Limited offer available until 31st August 2014 Boutique rose farm dedicated to growing nostalgic, romantic Garden Roses Alexandra Farms is a boutique rose farm dedicated to growing nostalgic, romantic Garden Roses. We are located in the incredibly fertile savannah of Bogota, high in the Andes mountains of Colombia, where the weather is perfect for rose growing: warm days and cool nights. We are tickled lavender to announce that we are licensed to grow David Austin Roses! We will have a great availability of these deluxe, posh roses this summer just in time for wedding season! Of course we continue to grow beautiful roses from Tantau, Kordes, Meilland, Delbard and many other high quality rose breeders from around the world. We only grow Garden Roses and colour hydrangeas. They are all hand-cut, hand-graded and hand-packed by caring, rose loving people. We are currently selling to a few select importers in the UK and in the Netherlands that can easily supply your favorite wholesaler. For a list of Importers please email marketing@alexandrafarms. com. For more information on our varieties, please visit our web page at: www.alexandrafarms.com. And like us on Facebook! BFA FLORIST issue 10 11 The Industry Awards 2014 It’s time to nominate your favourite wholesaler, delivery driver and best boss! The 2014 Industry Awards will be held at the Chesford Grange Hotel on Saturday 25th October at the British Florist Association’s Gala Ball. Get your thinking caps on and decide who you think deserves the award this year….. The categories are… • Sundry Wholesaler of the Year • Flower Wholesaler of the Year • Flying Dutchman of the Year Delivery • Driver of the Year • Floristry Training Provider of the Year • Floristry Tutor of the Year • Florist Newcomer of the Year (less than 2 years experience) • Employer of the Year 12 BFA FLORIST issue 10 British Florist Association Presents: ‘The Annual Trade Fair for today’s Professional Florist’ BFA FleurEx 2014 Saturday 25th & Sunday 26th October Chesford Grange Hotel, Kenilworth, Warwickshire, CV8 2LD 6 exciting Floristry Competitions to enter & win Brilliant Floristry Demonstrations Trade Exhibitors, Hands On Workshops & much Come along for a great day out for today’s Professional Florist. We have moved to a different 4 star venue set in 17 acres of beautiful grounds with great facilities. This years show will see the finest Trade Stands by our Exhibitors, Hands on Workshops by Wendy Andrade and Laura Leong in the BFA Master Classes, Floristry competitions, Business Seminars and of course some fabulous Floristry demonstrations by Carles Fontanillas and the UK’s very own Ian Lloyd. All of these attractions are available over not just one but 2 days this year as we will be opening FleurEx on both days, the Saturday and the Sunday offering you more time to browse at your leisure and take in all the show has to offer. So join your fellow florists colleagues and catch up with old friends. FleurEx is the place to be this October on our 6th Anniversary! Buy your Entry Tickets to FleurEx during our Early Bird Special which runs until the end of April and save yourself valuable £££’s Prices starting from just: £15 for members £20 for non-members (*Plus VAT & Booking Fee) For full details visit: www.fleurex.co.uk FleurEx is held at the Chesford Grange Hotel, Kenilworth, Warwickshire CV8 2LD How to wrap successfully BFA Master Classes - Learn from the Best! ‘The King of Packaging’ Neil Whittaker in this popular innovative hands on work shop that caters for all those who are looking for different ways to wrap their wares. Neil will share some brilliant techniques with you that you will be able to use in your shop the very next day after returning from the show. Prices for this workshop start from as little as £10.00 + VAT & booking fee which is a great price for what you can turn into ££££’s in your own shop These popular hands on floristry workshops are run by Laura Leong who will be joined by Wendy Andrade both inspiring you with some wonderful techniques. The Master Classes are priced separately to your entry ticket with discounts for BFA Members. Prices are subject to VAT & Booking Fee. Each Master Class include all the materials used and tuition. Apart from your jolly self all that you will need is your tool box! Box Office : 0844 800 7332 www.ticketsource.co.uk/ bfaevents Competition etiquette Competitions… they fill us with fear and dread when we read the schedule and then terror when the results come in! But despite all that, they can be the most rewarding experience… Read on to find out how to get the best from a competition and how to deal with the highs and lows of the feedback If it’s the first time you’ve entered a competition, then most probably you will not only be nervous (“Have I done the right thing?/Followed the schedule correctly?”) if you’re an old hand at it then you are probably still going to be asking yourself those questions too! Once you have completed the competition, it’s time to get your feedback from the Judge(s). This is an extremely important part of the process, those competitors who don’t take time to listen to feedback invariably either give up competing or don’t learn from the experience and can sometimes repeat the same mistakes which can result in loss of confidence. Competitions give florists the opportunity to expand their knowledge, experiment with new techniques and showcase their design talents. It is an experience that every florist should try! Remember though, not everyone can win (in fact there is usually only one winner) and there are certain rules that apply to winners and losers that ensure that the spirit of competitions is upheld. Here is a resume… How to be a good winner Winning is the ultimate goal, it is exhilarating, fun and glamorous. It should never be under-estimated after all the hard work and effort that goes 14 BFA FLORIST issue 10 into the preparation. Enjoy the ecstasy of achieving the highest accolade… Remember though that it isn’t stress free, being the winner adds additional pressure and its easy to let the award go to your head… Celebrate with your team of supporters (no-one can do it on their own!) this is only right and proper after all the hard work. Be gracious and humble in victory. Showing off , gloating or being patronising have no part in winning. Be a great winner. Keep your friends and earn the respect of your opponents and colleagues with a magnanimous approach to winning. Coming down from the high of winning can be a bit of an anti-climax so make sure you build in some “metime” before setting back into a normal routine. After months of focusing purely on a competition, deflation will occur so a way of relaxing is essential, whether it be a day out with friends and family or a short holiday. Other tips include eating well, getting plenty of sleep (not so easy if you’re running a busy florist shop, we know!) and get some physical exercise (this is easy if you’re running a busy florist shop!) In short, be proud of your achievement, celebrate but don’t brag and share your experience with others so that they can learn too. How to be a good loser It’s not the best feeling in the world and no-one really wants to experience it but there can only be one winner in a floristry competition. How you conduct yourself, with good manners and dignity will say a lot about the person you are. Of course you will be disappointed but try to turn it into a positive experience. Never argue with the judge or officials. The judges decision is final. Get feedback from the judge. This is invaluable and will enable you to improve and enhance your skills for the next time. The judge will be able to explain where points have been gained and lost. Use this information to improve. Be happy that you have taken up the challenge, trying and losing is far better than never trying at all. Learn how to improve by listening to other comments made by the judge to other competitors. Discuss the winning piece with the designer and learn from them about pitfalls to avoid. Be gracious in defeat. Always congratulate the winner. Analyse why the winning design has come first compared to other entries. Acknowledge that you may not have put enough time and practice into your entry. The North West’s newest Flower Market At the start of the new millennium the seeds of a hugely successful family flower business were sown. Now 14 years on, Paul and Derek Koppert, known as ‘the flying Dutchmen’ are looking forward to taking their latest venture to new heights. The brothers have launched a fabulous Flower Market in purpose built premises, in the heart of Lancashire to provide an even greater choice of fresh blooms – as well as locally grown seasonal flowers and exciting sundries. Operating a personalised service to bring fresh flowers and their expertise door to door, six days a week, across the North West has firmly established Paul and Derek in the business. However, even with a fleet of delivery trucks to service florists in Lancashire, Cheshire and Yorkshire, Paul explained they were not able to offer the extensive choice of flowers and floral merchandise they were keen to provide. Launching a new company Flower Vision and expanding their service follows the opening of the Flower Market in April, in a brand new warehouse at purpose built premises in Chorley, Lancashire, in a convenient location, just five minutes from the M6 and M61 motorway. New and prospective customers from all over the North West will be greeted with marvellous displays of the heavenly scented David Austin roses, stunning Meijer and Lillies of Life and top quality Pure Roses. As well as the new warehouse Flower Vision has launched an online delivery service. Orders placed on the website at www. flowervisionlancashire.co.uk at midnight can be delivered about eight later the following morning. Visitors to Flower Vision can expect to find a friendly team. The relaxed and friendly service is supported by a wealth of knowledge in the industry to ensure expert advice, and personal service are combined with a willingness to go the extra mile for any last minute or unusual requirements. 16 BFA FLORIST issue 10 Paul said: “We are very flexible and with flowers coming over daily we can offer a very wide selection of the freshest flowers. “We now also have a choice of flowers from local growers including Dahlias, Petunias and plant baskets as well as our more unusual sundries. We are keen to explore this to source sundries from Holland and Germany which are different to those available in the UK. “Unusual vases and different types of packaging for displaying flowers offer florists more options to be creative.” The range of flowers in the spacious cool room at Flower Vision is more than sufficient for any florist, with everything from the most delicate sweetpeas to Celosia (Brains) standing four feet tall, beautiful quality peonies, an amazing range of hydrangea and scented stocks. Outside the cooler customers will find a range of orchids of all colours and varieties including some of the most perfect Vanda, along with Proteas and Anthuriums for the more exotic tastes. Whatever the occasion, whether it is a wedding, funeral, or corporate event, it is certainly worth a trip down to meet Paul and Derek to seek inspiration and look round the great range of sundries. Even looking ahead to Christmas it is worth a peek to find lots of new ideas. The plant department is filled with trolleys packed with a glorious selection that will not disappoint. Stunning blue Delphinium, scented Lavender and beautiful Lisianthus plants are certainly among the most popular and for the more unusual the Bougainvillea is eyecatching and very tall! Flower Vision has an excellent team of experienced staff who are all knowledgeable about flowers. The new warehouse is fully equipped with the most up to date refrigeration system to ensure the flowers are at their best. Paul said: “We’re very pleased with the unit becausue it is all brand new. We’ve received excellent feedback from those who have visited us, everyone has been really impressed by the wide selection. “Our service is particularly good for wedding work because we can source and supply to individual requirements. “We still operate a delivery service to Yorkshire but certainly opening our own Flower Market and having a permanent home has enabled us to grow the business. “We are now able to provide a much wider selection of flowers backed by the same reliable service and high quality produce.” Flowervision Lancashire Ltd, Unit 5, Buckshaw Link, Ordnance Rd, Buckshaw Village, Chorley, Lancashire, PR7 7EL www.flowervisionlancashire.co.uk 01257 208844 [email protected] BFA FLORIST issue 10 17 Copies can be reserved on the website very soon at www.britishfloristassociation.org 18 BFA FLORIST issue 10 FOCAL POINT The only national, independent trade association for professional florists. In this section we will be giving you up to date information on events held by the British Florist Association and when and where to find them. New to this magazine? Want to join the BFA and receive benefits* exclusive to members only? Apply online TODAY at www.britishfloristassociation.org (should you experience any problems please contact Carl at [email protected] who will be pleased to assist you with your application. BFA MEMBER BENEFITS* Brand New 2014 window decal to show you are a current member Money saving affinity schemes Training & Education BFA “Florist” Magazine Newsletters via email BFA Local Meetings—catch up with your fellow florists BFA Floristry Competitions Flora Culture International Magazine Design Demonstrations at BFA events Brand new initiatives for florist members IoPF—Institute of Professional Floristry Support from the Industry Free online HR service (worth £120) BFA Floriguard Insurance - exclusive member DON’T DELAY, JOIN TODAY £80.00 + VAT per year YOUR VOICE YOUR BUSINESS YOUR INDUSTRY YOUR FUTURE YOUR TRADE ASSOCIATION BE PART OF THE BFA! BFA FLORIST | for todays professional florist Dates for your Diary National Flower Shows & Events RHS Hampton Court Palace Flower Show RHS Flower Show Tatton Park Sandringham Flower Show Shrewsbury Flower Show Flowers@Oxford 8th – 13th July 23rd – 27th July 30th July 8th – 9th August 22nd – 24th August BFA Gala Dinner & Fleurex 2014 Chesford Grange Hotel 25th - 26th October Worldskills UK 13th - 15th November For more information on any of these events, please take look at our website www.britishfloristassociation.org BFA Book Shop New and not so new publications available to our BFA members. Ordering couldn’t be easier... Simply go to the website and place your order. Special Half Price Offer Form Linear Design £8.95 Society of Floristry Handbook £12.99 Floristry techniques definitions (2nd Edition) £15.99 Floristry Competitions Lynda Owen £19.99 Transparencies £20.00 Foliage for Florists £16.99 Postage & packaging fees apply YOUR BFA BOARD Chairman Events Director Dennis van Wonderen Email: [email protected] 20 BFA FLORIST issue 10 Vice-Chair - Brian Wills-Pope MBE - Sandie Griffith Email: [email protected] Email: [email protected] PR & Communications Director Regional Development Director Membership Director - Tracy Tomlinson Email:[email protected] Email: [email protected] - Sarah Cunningham Email: [email protected] - Muriel Simpson BFAMAG5 * Valid until 31st January 2015 £80.00* Hats off to ‘Lady Josephine’ for a long and happy retirement After a lifetime closely associated with flowers Josephine Yates, of Lancashire, is to enjoy a much deserved retirement. As floral art manager at Southport Flower Show for many years she is known to a lot of people in the industry. Josephine has also entertained audiences around the country for a number of years with her talk ‘My life in comedy, hats and flowers’ and it is of course also for her hats – amazingly she has more than 300 – that ‘Lady Josephine’ is well-known! In December 2013 at the AGM of The West Lancashire Flower Club Josephine officially retired as treasurer after 46 years. For her hard work she was presented with a gold chain and locket bearing a star and diamond design, because fellow members felt she had always been a ‘star and a diamond.’ She was also awarded a one off Special Award of Honour. Josephine has been involved with many Area Festivals. In 1973 she was officially appointed area staging consultant when she staged Edge Hill, followed by Holker Hall in 1976 and Hoghton Tower in 1978. She was festival chairman of Upholland in 1986 and Stonyhurst in 1992. She was treasurer for the NAFAS Assembly ( National Association of Flower Arrangement Societies) at Edge Hill in 1997 then designer/competitions at NAFAS Festival Blackpool (Northern Lights in 1979 and Liverpool Garden Festival (Odyssey) in 1984 and also involved with the National Show at GMEX in 1993. In 1991 Josephine became area chairman and area president in 1997. For her exceptional service to area she was awarded Associate of Honour in 1978 and made Life Vice-President in 2002. At the NAFAS AGM in 2007 she was awarded an Associate of Honour of NAFAS. There is no doubt that Josephine has exceptional leadership qualities which know no bounds. Friends and colleagues say she is quite unique in all that she has been involved with. Her drive and energy is unbelievable and all done with an amazing sense of humour and of course the ubiquitous hat. Her quick wit has amused many a person over the years and long may it continue to do so. BFA FLORIST issue 10 23 TRAINING AND EDUCATION The World Skills Heats are coming to an end with only CAFRE outstanding at the end of June. Grateful thanks go to all the colleges that hosted a heat this year Keits Training Services Ltd, who hosted the first heat on April 6th at South East Flowers in Ashford, Kent Kingston Maurward College held a heat on May 11th in Dorchester, Dorset and on May 14th in Farnborough, Hampshire, Farnborough College hosted a heat, Hadlow College held a heat on June 1st in Hadlow, Kent and on June 7th in Nuneaton, Warwickshire North Warwickshire & Hinckley College hosted a worldskills UK heat Myerscough College held a heat on June 8th in Preston, Lancashire Finally CAFRE who are hosting a heat on the 25th June in Belfast will complete the entries for this year. A big thank you from all the judges, competitors and myself to the colleges, tutors and support staff for your superb efforts and hard work in ensuring that the quality and delivery of the competition retained such a high standard. We are indebted to the sponsors of the competitions. The competitions are going from strength to strength and they are dependent on wholesalers such as those listed below for supporting a very important experience for the floristry industry. Our industry, is under a lot of pressure in these hard times, but making sure we keep our young florists trained to a high standard and giving them opportunities to compete on a National and International stage helps to ensure the future of the industry. South East Flowers from Ashford, Kent who sponsored all the flowers for the Keits Heat Floradirect, Bournemouth who sponsored all the flowers for the Kingston Maurward Heat FleuraMetz who generously discounted the flowers for the North Warwickshire & Myerscough Heat The quality of the flowers received at all the heats was outstanding and 26 BFA FLORIST issue 10 it was fantastic for the competitors to work with such lovely flowers. We would like to thank the competitors and their tutors. We started this year’s cycle with 90 competitors mainly in the Advanced category. The uptake on Highers was disappointing, especially in view that we had been asked to hold a Higher level. However, what was more disappointing were the competitors who either didn’t turn up on the day or gave us short notice of not attending. In a few cases, it was beyond their control and quite understandable but for those who just didn’t come, it is frustrating for the organisers because of the work involved for everyone - BUT, more importantly the cost! It costs us a lot of money for the flowers and sundries and whilst this year we have had them sponsored, it is still a waste, so PLEASE think carefully when you enter a competition and it is free, some-one has put a lot of effort in making it possible for you to enter! However, it was lovely to see such a lot of new faces and some florists that had entered before and our hope is that they learned from and enjoyed the experience. The WorldSkills UK competition is an amazing opportunity to compete on a National level at the Skills Show, the nations largest skills and careers event, helping to shape the future of a new generation. Attracting 75,000 visitors this gives Floristry a wonderful platform to showcase the Industry’s skills and an experience not to be missed. All the competitors have been supported throughout by their tutors, colleges and family transporting and encouraging them for which we thank them. Finally, we would like to thanks go to our Judges - Lead Judge Lynda Owen who travels all over the country with me and makes sure that our marking is consistent and in line with the high standards of the WorldSkillsUK . She has been ably assisted by one of her fellow Judges - Sarah Hills-Ingyon, Steph Willoughby, Julia Ryde, Tracy Tomlinson, Konomi Yajima, Joan Pemberton and Frances Fenwick at each of the heats. We operate blind marking with 2 judges at each heat and the highest scoring competitors over all the heats are invited to go to the Skills show. We are very lucky to have judges from the UK Floristry Judges Guild who are experienced in giving encouragement and critique. It is important that our students reflect on the Judges’ comments with their tutors in order that they learn from their competition experience. There is an unwritten etiquette on behaviour at competitions and it is important that everyone adheres to it. After the CAFRE heat we will be totting up the marks and contacting the highest scoring competitors and inviting them to the Skills show in November - we will also send all the competitors that have entered their marks - so PLEASE make sure you all keep the dates of 13th - 15th November 2014 in your diary in case you go through to the final. Then it’s full on for the organisation of the Skills Show competition - Lynda, Tracy and Steph are already putting together an exciting schedule for the competitors and we will soon be sourcing some wonderful props and flowers. It all makes for a very busy, tiring but worthwhile year. Well done to all those who took part and good luck to all those that have worked their way to the Final - see you there! Written by Sandie Griffith. CONGRATULATIONS TO OUR WINNERS FROM THE KINGSTON MAURWARD HEAT - SUNDAY 11TH MAY 2014 Advanced Competitors 1st Place - Tanya Jenkins, Bicton College 2nd Place - Emily Moor, Kingston Maurward College 3rd Place - Laura Bettany, Andreas of Yeovil Well done to all our competitors for their superb efforts and a Big Thank you to Flora direct for sponsoring all the flowers and Kingston Maurward College for Hosting the competition without the continued support of our Colleges, Training Providers and Flower Wholesalers these events would not be possible International Florint Organisation (FLORINT) Members Congress, General Assembly, and Alden Biesen: A must go! A personal invitation from Mark Ward HMBFA, President, FLORINT (Pictured) On the 26th and 27th September Florint will hold its Second Member’s Congress, followed by Florint’s General Assembly on the 28th September. The aim of this Member’s Congress is for all sectors of the flower and plant sector to get together and communicate with each other. However, all activities will have a focus on the florist. In order to do this, we will be organising various opportunities to network and discuss with growers, wholesalers, transmission companies, and many other components of the sector. To do this we will be organising a reception on Friday with everybody who is attending the conference. On Saturday we will organise two types of round-table events. On the one hand, we will organise 4 large round-table events focused on the sector in general. These round-tables will have 3 main speakers and will last 45min with a 45min question and answer session. The subjects will be the following: Lessons in moving forward together in the new business setting; Floral trends: global versus local; Fair trade: the future or a delusion? And: floral education and floral business: two different floral concepts? These roundtables will follow each other throughout the day. On the other hand, we will also organise workshops that are aimed more at associations. These will be held in a smaller format at the same time as the round-table debates. These will focus on the following subjects: Social Media for florist associations; the basic guidelines of creating a flower competition; and, how to judge, the Florint way. After an intense day, we will hold a Gala Dinner will all the participants, where you will all be able to get together in a perfect setting. For participants who will not be able to come to the General Assembly on Sunday, we have organised together with Fleur Creatif the possibility of going to Fleur Amour in Alden Biesen, where all of those who go can visit a spectacular demonstration of floral art in a the beautiful setting of Alden Biesen’s castle. The event is one which a florist must attend once in their lives. To get there, Florint have organised buses to go to and from the hotel, as Alden Biesen is at least 1 hour from Brussels. For the delegates taking part in the General Assembly, we have arranged for a unique visit to Fleur Amour on Monday, where you can talk to growers, sponsors and florists over beer, champagne and a nice barbecue. All the events will take place at the hotel, The Renaissance Hotel, where we have found an excellent price for rooms: 80€ (including VAT and breakfast, but excluding city tax at 7.50€) a night for a superior room and 120€ for a suite (same price conditions). The hotel is a 4 star hotel located next to the European Parliament and easy access from the main Brussels airport. Further information with booking forms etc. will be sent to the British Florist Association (BFA), your national association over the coming weeks should you wish to book and be a part of this very special event. BFA FLORIST issue 10 27 WHOLESALERS Interflora and FleuraMetz Form a Strategic Partnership to Benefit the Florist Fleurametz are delighted to announce a new strategic alliance formed with Interflora BU to support the needs of the Interflora florist network. The ever changing world of flower supply which is seeing consolidation right across the supply chain is placing pressures on florist’s margins. Both organizations have been working closely together identifying solutions to the challenges both of their shared customers / suppliers face both now and in the future. Interflora’s objective was to find a partner that could provide its florist suppliers with high quality product at consistent value pricing together with flexible ordering processes and a range of delivery options all supported with a dedicated local support team on the ground providing unrivalled service levels to its florists. Interflora also wanted to find a long term partner whom it felt had longevity and was willing to invest in its future operations. Fleurametz met Interflora’s requirements and more. Its unrivalled operations in Holland and globally, together with its already first class reputation and being the world’s largest and most experienced supplier to florists meant it was a great match. Both parties precondition in forming their partnership was; how do they make their shared customers / suppliers e.g. the florist, be more competitive and how can they support them more to deliver high quality products at consistent margins. Fleurametz have been able to develop a number of solutions to help Interflora florists including; • Improved cash flow by paying your Fleurametz bills through the Interflora clearing house with extended credit terms up to 42 days • Working closely with the Interflora Product Development team, Fleurametz will have; ❍ Advance access to the Interflora ranges in order for them to negotiate with growers directly before they are launched ❍ Provide a comprehensive range 28 BFA FLORIST issue 10 Nick Priest of pre-made branded products for sale locally with suggested selling prices from £5 and margins in excess of 40% ❍ A range of pre-made Interflora bouquets and time saver boxes • Exclusive offers and product ranges • A simple and intuitive web shop • National delivery in UK and Ireland all year round Martin Vered, Commercial Director of Fleurametz said “Interflora is the world’s largest and most experienced flower delivery network while FleuraMetz is the world’s largest and most experienced floral wholesaler. We had to figure out a way to bundle the strengths of these two uniquely positioned companies to better serve our shared customer – the florist.”Nick Priest, Director – Interflora Services also commented “We are delighted to be working with Fleurametz. For us, the end quality of the product delivered into the hands of the consumer whether it is for an Interflora order or for florists local orders is of paramount importance. We also wanted to ensure that we could offer consistent pricing so that our florist Martin Vered suppliers could better understand their margins when supplying an Interflora order and we wanted an extremely high level of customer service on the ground. Fleurametz demonstrated their capability in all aspects” The new partnership launched on Friday 5th June and can be found at www.interfloraflowermarket.co.uk You can also contact your local Fleurametz representative for more details WHOLESALERS Serving the needs of florists in the UK for over 20 years William Higham Wholesale flowers Servicing the needs of florists throughout the North West of England since the1940’s s er feath For more than 20 years Koot Flowers ray has been serving the needs of florists p s s r flowe n dried in the UK with their unrivalled service o b s l b i r ysta rayhigh quality range of flowers. r p c s and s s bead ower fl es l n d o n b b ca s ri r e h t als t fea s y s r c pin eads b s le cand With two deliveries a week dried in their custom built delivery T: 01942 826970 F: 01942 826971 E: [email protected] www.williamhigham.co.uk trucks and a simple to use web shop, they have built a fantastic reputation with florists throughout the UK for providing a great range of both seasonal and year round products. As a family business they have generations of knowledge and experience ready to pass on to their customers and are always more than willing to help out with any unusual and late requests. Along with fresh flowers they also provide a varied selection of both indoor and outdoor plants and with a well stocked sundries department you will find them a one stop shop for all your floristry needs. Tel: +31 6 10932669 www.kootflowers.nl To see your advertisement here in the next issue of BFA contact us on Fresh flower and sundry supplier G&M HALE LTD Tel: 0121 5204491 Fax: 0121 5574784 G&M HALE SUNDRIES LTD Tel: 0121 5206686 Unit 1 Brook Street , DY4 9DD Tipton 30 BFA FLORIST issue 10 01257 267677 Tel: +31 6 10932669 Email: [email protected] Web: www.kootflowers.nl Dutch Flower Wholesaler in the UK every week delivering to over 80 wholesalers, shops and garden centres. We deliver fresh flowers, plants and sundries. Koot Flowers aim to serve their customers with high quality flowers, plants and sundries. We believe quality is the key to a succesfull business, that’s why our moto is if you’re doing well we’re doing well. BFA FLORIST issue 10 31 Your Flowers Delivered? 2 to 3 times a week to your doorstep fresh from the flowerauctions. We deliver to The Midlands, The North West, The North East, North Wales and Scotland FLOWER AND PLANT WHOLESALERS WITH 3 TRUCKS PB FLOWEREXPORT It’s 1997. The year P.B. Flowerexport started. With one truck, two brothers at the ages of 21 (Cor) and 17 (Henk) take their plunge and start their own company exporting flowers to the United Kingdom. Having learned the ins and outs of the business of their father (two rounds and over thirty years of experience in Germany) they feel confident to make it on their own. DELIVERY TO YOUR DOORSTEP In the past 16 years of delivering flowers to your doorstep we understand the importance of personal contact between us and our customers. Over the years we’ve made some great long-term relations and are confident we can build on that in the future. Not only our personal contact but also ‘delivery to your doorstep’ method will remain important in the future. For your area Northeast and Scotland phone Cor Kralt Tel. UK 07836541208 Tel. NL. 0031622206116 Northwest, Midlands and North Wales phone Henk Kralt Tel.uk 07747536526 Tel. NL. 0031651531256 or email us [email protected] Online growers’ platform Waterdrinker webshop live! Waterdrinkers’ online growers platform really does enable Cash & Carry customers to purchase whenever it best suits them! All the products supplied fresh from the grower and physically available in the Cash & Carry (2,500 trolleys) are now also on offer online. From Sunday 12.00 to Friday 12.00 you can choose between over 9,000 varieties of plant; an extensive basic range as well as numerous specials and novelties! A wide range of hardware and accessories is also available online. So too are the theme collections from the Cash & Carry showcases. You can ‘walk’ round the Cash & Carry as it were but online, from your own home or office! And best: delivery within 24 hours! Via the webshop, you will also have access to the Plant Information System (Wikiplant), which has details of most of the range, background information and care tips. For more information about the possibilities in your region, please visit the Service Point in the Cash & Carry. Alternatively, you can contact Waterdrinker by telephone: +31 (0)297 - 332 250 or by e-mail to: [email protected]. BFA FLORIST issue 10 33 BRITISH FLOWER WEEK British Flowers Week 2014 reaches 1.5 million on Twitter! British flowers are firmly in the media spotlight following the success of British Flowers Week, the initiative led by New Covent Garden Flower Market. The #BritishFlowersWeek Twitter campaign alone reached 1.5 million, and the story was picked up by The Daily Telegraph, Daily Express Online, The BFA Magazine, Fusion Flowers Magazine, The Florist, Interflora blog, Horticulture Week, Fresh Produce Journal, Farming Today and BBC Radio London. 34 BFA FLORIST issue 10 “We are delighted with the nationwide and industry-wide support for British Flowers Week in just its second year,” says Helen Evans, Director of Business Development and Support at CGMA. “It proves that there is a real passion for British-grown flowers and foliage out there, just as there is for locally-grown food.” Market also created the firstever British Flowers Chart for florists, highlighting the seasonal availability of British flowers and flowering foliage. It is available to download for free from www.newcoventgardenmarket. com or to buy online. Photo Competition News of the campaign’s success came on the eve of the first-ever British Cut Flower Conference, where growers, wholesalers, florists and buyers met to discuss the future for British cut flowers. Beautiful images flooded in for the ‘Your Gallery’ section on newcoventgardenmarket.com. The winning image by florists, Field of London, summed up the celebratory feel of British Flowers Week perfectly. Designs on British Local events Fronting the British Flowers Week campaign was the spectacular work of 5 florists and 5 Britishgrown focus flowers – Okishima & Simmonds & Lisianthus; Hybrid & Sweet William; Simon Lycett & Garden Pinks; Euphoric Flowers & Flowering Foliage; and McQueens & Garden Roses. Their dramatic, edgy, artistic headdresses, bouquets, vase displays, office flower arrangements, cascading candelabras and event flowers re-imagine the popular notion of British-grown. Growers and florists around the British Flowers Chart New Covent Garden Flower country celebrated British Flowers Week with Lonely British flower Bouquets, workshops, pop-up flowers stalls in town centres, British flower window displays, competitions, giveaways, special blogs and photoshoots. “The hope is that British Flowers Week will inspire more florists to actively look to source more Britishgrown flowers and foliage,” says Helen Evans. “And the Flower Market is a great place to start looking. It is an amazing hub for UK-grown with 8 wholesalers of British flowers, 2 of British foliage and 6 of British plants.” BFA FLORIST issue 10 35 COLLEGE CORNER Writtle College academic named a National Teaching Fellow for 2014 Writtle College academic Dr Anya Perera has been awarded a National Teaching Fellowship – the most prestigious award for excellence in higher education teaching and support for learning. Anya is one of only 55 higher education staff across the country to be awarded a National Teaching Fellowship by The Higher Education Academy (HEA). The successful fellows were chosen from over 180 nominations submitted by higher education institutions across England, Northern Ireland and Wales. Anya will receive an award of £10,000 which will be used to support her professional development in teaching and learning or aspects of pedagogy. Anya, who lives in Chelmsford, is Interim Head of the School for Sustainable Environments at Writtle College – which encompasses undergraduate and postgraduate courses in Agriculture, Conservation, Horticulture and Floristry – as well as being Postgraduate Coordinator. She was recognised for her passion for enhancing student learning in a way that inspires and facilitates adjustment to higher education study. Anya said: “This award is a 36 BFA FLORIST issue 10 reflection of the importance that Writtle College places on providing inspiring educational opportunities of the highest quality, as well as the supportive community we have on campus. “With higher tuition fees, students rightly expect the very best standards of learning and teaching from us. “We are a small and specialist institution and have seen three of our staff awarded National Teaching Fellowships in recent years, which is a huge achievement and shows that Writtle College is exemplary in the sector. “It is a huge honour to receive this award, and I am excited at the opportunity it will give me to develop my teaching ideas, but this accolade reflects the hard work of all my colleagues at Writtle College; I am proud to be part of a thriving teaching community that is very much focussed on enhancing the students’ learning experience.” The scheme, funded by the Higher Education Funding Council for England, is open to staff whose teaching or support roles enhance the student learning experience. Institutions nominate their staff and submissions had to show evidence of three criteria: individual excellence, raising the profile of excellence and developing excellence. Dr Stephen Waite, Principal of Writtle College, commended Anya, saying: “Anya has worked tirelessly to enhance the quality of the student experience, giving undergraduates and postgraduates the support they need to excel academically, professionally and personally - this is fundamental to what we do at Writtle College. “She received a student-nominated teaching award in 2013 for Overall Excellence and a Writtle College Learning and Teaching Award in 2012 for the Innovative Use of Technology and Student Support, reflecting how her work makes a difference to students and how she is highly regarded by them. She has also received a University of Essex Excellence in Teaching Award for her significant teaching achievements. “I am pleased Anya’s outstanding and highly valued commitment to supporting student learning and delivering inspiring higher education has now been recognised by the wider sector through the National Teaching Fellowship.” Professor Stephanie Marshall, Chief Executive of the HEA, said: “Each year I look forward with great anticipation to the announcement of our new National Teaching Fellows. It is always such an inspirational time as we welcome 55 outstanding teachers in higher education to our growing family of NTFs. This year is no exception. “While their fields of expertise are many and varied, what they each hold in common is their commitment to learning and teaching, their dedication to their students, and their tenacity in sharing their expertise with others. What also strikes me about our National Teaching Fellows this year is their willingness to learn from others, showing us that learning is an ongoing process from which we can all benefit. “Our students deserve the best possible learning experience and it is colleagues like those we celebrate today who can make a real difference to their futures. I congratulate all the successful Fellows and wish them every success in their own learning and teaching experiences.” Throughout her teaching career, Dr Anya Perera has demonstrated a passion for enhancing student learning in a way that inspires and facilitates adjustment to higher education (HE) study. Her overall aim is to instil confidence in learners with diverse entry profiles, and she focuses on teaching science to nonscientists and engaging her students in a challenging yet supportive environment. Her interests focus on transition both at undergraduate and taught postgraduate levels, and on skills development, helping students acquire attributes for their future careers in competitive job markets. At the very start of a student’s academic journey, when insecurities abound, Anya recognises the importance of student/tutor dialogue and provides tailored feedback. This has led to work on how students perceive formative assessment in relation to their own academic development. Anya’s love of teaching started in a research intensive institute as a demonstrator for large laboratory classes. After a short spell teaching at further education (FE) level, she progressed to HE and continues to lead modules at all levels of the undergraduate and foundation degree programmes. While her current role embraces other administrative roles, she actively retains teaching commitments and continues to learn from her team of colleagues and from students, helping to assess the impact of institutional strategies on the student experience. Through sector and industry links, Anya is now developing a specific skills programme for taught Masters students that recognises the need for leadership and project planning and is leading to some exciting new assessments using live projects in conjunction with industry and the land-based sector. This, together with her experience of curriculum design and quality assurance, is helping to shape a new multidisciplinary approach to land-based courses. Anya studied Botany at Durham University, studied her Masters at the University of Reading and completed a PhD in Plant Pathology at Imperial College in London. A partner of the University of Essex, Writtle College is a specialist provider of Higher Education and Further Education courses covering Horticulture, Design, Equine & Animal Management, Sport, Agriculture and Conservation. Founded in 1893 the College has trained generations of graduates who have made significant contributions to enhancing the environment and landscape. Today, the College combines its heritage with a cutting edge training approach to prepare its students for the future challenges in the specialist areas in which it operates. BFA FLORIST issue 10 37 COLLEGE CORNER NPTC Group’s Floristry department’s blooming at RHS Chelsea Medal delight Students and staff from NPTC Group’s Floristry department have been celebrating success recently after winning a number of Gold and Silver Medals at the Royal Horticultural Society’s 2014 Chelsea Florist of the Year Show. Both budding florist, Sara Lewis, and her NPTC Group’s Floristry lecturer, Sharon Dower, came home with The design saw her cover an obelisk with a rubus leaf to create the look of marble along with the proteas flower, a bloom that was close to her heart as she has previously lived in South Africa. “I am over the moon, I was on a high for a week,” she said. “It’s the first time I have entered the Chelsea Flower Show and it’s the first Silver medals for their adaptations of a fantasy ‘Floral Dress for a Crystalthemed Ball’ in the Florist of the Year Category. On top of this, recently qualified Level 3 Floristry student, Barbara Cummings, who only returned to education last year in order to fulfil a lifelong ambition of becoming a florist, walked away with a Gold medal in the Sculpture in the Garden category for her arrangement entitled ‘Flower Tower’. time I have had Gold.’’ Current student Sara’s design was a mass of pink, purple and mauve hydrangeas massed together and arranged in test-tubes hidden under the dress frame which was made with sculptured willow. The bodice was preserved Stachys leaves individually glued on to form a wearable dress. The top part represented a cape or wings covered in gorgeous Vanda orchids. Floristry tutor Sharon’s was inspired by the Tudor royalty who wore elaborate collars around their neck, with dresses having tight fitting bodices and flowing full skirts. Creating a willow frame to hold the shape of the skirt took weeks of preparation, which was overlaid with canes holding a host of subtle coloured carnations. The bodice contained hundreds of preserved pussy willow heads, preserved protea stamens, dried silver leaves and elaborately lattice-cut Aspidistra leaves. Sharon also went on to win a Silver medal in the Flower Arranging competition. This competition was judged by NAFAS/RHS judges. The design entitled ‘Tangled’ incorporated contorted and twisted vines, flowers and branches to create a lost and overgrown garden. Sharon said: ‘’I am delighted with both my Silver medals but also being able to see my students go on to achieve such outstanding success in this recognised and famous competition.’’ NPTC Group offers a range of creative full- and part-time Horticulture and Floristry courses. For more information, please visit our website www.nptcgroup.ac.uk or call tel: 01639 648000. Bloomin’ Marvellous! Two years ago, students Nikki and Jo had just begun the final stage of their WAES floristry course. Now their business is flourishing! Nikki and Jo met on a beginners’ floristry course in Pimlico back in 2012. Nikki, an IT manager working for the civil service at the time, was looking to pursue a new hobby and she knew that her local adult college, Westminster Adult Education Service, offered a good range of courses. An outlet for creativity On the course Nikki met Jo – also a civil servant. “I’ve always been creative... I knew next to nothing about flowers but the course became an outlet for my creativity.” On finishing the course the twosome decided to 38 BFA FLORIST issue 10 practise their newly-learned trade. They secured a market trading licence in April 2013 and opened their Daisy Chain Flowers market stall on Chatsworth Road, a thriving East London Sunday market. “For the first couple of weeks we were up until the early hours preparing bouquets and other pieces... Fortunately we learned to be much quicker and now the jobs take only five minutes so we can make them up on the stall to our customers’ specific requests.” The business has gone from strength to strength and trade has expanded to include bespoke wedding, funeral and celebratory floral arrangements. “...just do it, just keep saying yes!” Daisy Chain Flowers already provides a number of local businesses with floral designs and now seeks to expand further with the prospect of attractive contracts in the future. Speaking of their WAES tuition, Jo remarks, “The advice and encouragement on the course was great – the tips were from a practising florist and she told us: “just do it, just keep saying yes!”. Enrol now on a WAES floristry course in September 2014 - visit www.waes.ac.uk or call 020 7297 7297 WANT TO GET QUALIFIED IN A JOB YOU LOVE? PART-TIME LEVEL 2 AND 3 FLORISTRY COURSES Level 2 This is an ideal course for people who are interested in developing basic floristry skills, exploring creative ideas and producing inspirational floral designs. Level 3 This is an ideal course for people who are interested in extending their floristry skills to an advanced level, exploring creative ideas, critically evaluating displays and producing inspirational floral designs which could lead on to further study or employment. For more information visit www.wakefield.ac.uk/study-with-us and search for Floristry, or call Course Information on 01924 789111 BFA FLORIST issue 10 39 SUNDRIES FLORIST SUNDRIES ONLINE Essential Florist Sundries & Florist Supplies On One Site! Based in the Midlands and with over 20 years experience within the florist wholesale trade; we at Florist Sundries Online aim to provide a second to none service to you the consumer. To see our full range visit us online at www.floristsundriesonline.co.uk 02476 393778 - [email protected] Family run firm Trevor Green floral sundries are located in the North East of England with 37 years of experience in sales and customer care. For more information, and to view our product lines, please visit our website at www.Floralsundries.com Email enquiries- [email protected] Trevor Green Floral Sundries 33 Sedling Rd, Wear Industrial Estate, Washington, Tyne&Wear NE38 9BZ T: 0191 4173407 F: 0191 4155983 www.floralsundries.com 40 BFA FLORIST issue 10 All you need in one place! What are you looking for from a floral sundries supplier? At Opiflor UK we have a comprehensive range of great products at competitive prices to suit all your needs – exciting new seasonal items, unique solutions for that special occasion, attractive containers in all shapes, sizes and colours, exquisite artificial flowers, traditional and contemporary decorations. Plus, we can supply all your routine stock items like floral foam, ribbon, wire, paper etc.. If you need something for your business, the chances are that we have it! So no need to trudge round lots of suppliers, just log on to our webshop at www.opiflor.co.uk. Using our webshop is quick and convenient. You can browse the full range of our fabulous catalogue, check product availability, create wish lists and place your orders. We aim to deliver to your door within 3 to 4 working days. It couldn’t be easier! Our Autumn and Winter 2014 range will be available from August and brings you a feast of inspiring ideas for stunning seasonal designs and decorations. Why not get ahead of the game and check them out online. If you aren’t already an online customer, you’ll find a short registration form on our website. Just complete, send and we’ll quickly have you up and running . Opiflor UK – shopping made simple! www.opiflor.co.uk BFA FLORIST issue 10 41 BUSINESS CORNER NEW BFA member’s benefit Running a business these days is not only about making a profit on sales but also about minimising expenses, and guarding against unplanned costs such as Employment Tribunals and fines! Staffing is an area where unexpected costs can occur only too easily; BFA membership now gives you the opportunity to minimising this happening to you. Being able to prove that you have done what the law requires is the first part of protecting your business, and this usually means more paperwork. This new member’s benefit does not, and yet it protects your business in a very cost effective manner. Answer yourself these questions to illustrate whether this new service could benefit you:• If you were required to produce a copy of your current employee’s contract of employment and handbook, could you? Would it be up to date? • If you had an employee causing problems who left, or was dismissed, could you prove you had complied with your legal obligations, even if they allege some form of discrimination such as disability, sex or even race? • Are you aware of your duties and obligations regarding Workplace Pensions; - Are you ready to introduce Workplace Pensions into your business? - Do you have the re-quired proof you have assessed your staff and have issued (or are ready to issue) the statutory letters? Did you know that under legislation introduced since 2009 not being able to prove that you have complied with the law can lead to Employment Tribunals, fines and costs of many thousands of pounds? The number of Employment Tribunals are down but the cost of not being able to prove you have complied with the law is up! The BFA has increased their link with HR4UK to provide a FREE analysis of your exposure in this area of your business and to help you on the introduction of Workplace Pensions. It is possible that HR4UK can even save you money, issue them the challenge to do so and as-sess the results! Unlike other organisations HR4UK do not tie employers into long term sub-scription schemes, 42 BFA FLORIST issue 10 you never contract with them for more than one month at a time. Using the Internet their fees are also very reasonable, for instance if you wanted a Workplace Pension scheme set up it is currently on special offer to members at just £27.50 plus vat! We strongly suggest that you do an analysis of your business NOW, it will only take about 10 minutes. You can either do this on line at https:// www.surveymonkey.com/s/ Y783STN or contact Maria of HR4UK during normal working hours on her direct number of 01455 630700 or use her e-mail [email protected] Participating in this exercise will not only help you but also other BFA members as an anonymous summary of what has been found will be published in a future edition. BFA NEW services to members through HR4UK Do you have an employee problem and not know where to get advice? Do you know Workplace Pensions are coming in but are not sure of your risk or liabilities? Have you just received a call from ACAS saying that an employee (or ex-employee) is claiming against you, do you want to pay up or risk an Employment Tribunal claim? Do you know you should update you contracts of employment and handbook to protect your business but not be sure of how to do this quickly and cheaply? Obtain 10 minutes advice FREE from HR4UK on 01455 444222. BFA members may use HR4UK’s subscription services at a 15% discount. Funeral & Sympathy Tributes As florists we are able to provide a service for the bereaved that currently no-one else can match. In order to maintain this niche market and ensure that funeral and sympathy tributes continue to be designed and created by bespoke florists, it is imperative that we showcase our talents. Take a look at your current selection guide for funeral and sympathy tributes. Is it a mixture of well worn pages and mixed photographs of your work or is it the standard brochure or guide that is provided by a relay organisation? If you answer yes to either or both of these, then maybe it is time to have a rethink. Obviously images created by professionals for relay organisations do look pretty amazing and we’re not suggesting for one moment that you don’t continue to use these. What we are suggesting though, is that you take some pretty good shots of bespoke work that you design. Your challenge in this edition is to send in your pictures of creative designs that you have made in your shop - send them to pr@ britishfloristassociation.org and we will print them. When a bereaved client comes to you they not only want to be given a service that is sympathetic and helpful but also perhaps want to have suggestions as to what can be created for their loved ones. Think of funerals in the same way as you would a wedding and it becomes an opportunity to showcase your talents. I know some people will consider this to be unpleasant but funerals need to give you a good income just as much as a wedding does. So first and foremost, make sure your customer is comfortable. Perhaps you have a seating area where they can ponder over the designs or discuss their requirements with you without having to contend with other customers. If you haven’t perhaps you could make a space at the sales counter that is a little more private and maybe have a stool or chair for the customer to sit on. Sometimes and no-one likes to see it or admit it, the customer can be or become very upset, make sure you have a box of tissues at the ready to offer them and then discreetly disappear and let them know you’ll be back when they’ve had a look through the brochure. If your customer wants to tell you all about the loss, then you will have to listen carefully and make sure that you offer suggestions as to what tribute may be best for them. It is a very delicate subject but a real one and one that staff must be trained on properly. A customer expects good service from you always but when they are bereaved then you need to go the extra mile to make sure they feel cared for. BFA FLORIST issue 10 43 ity n rtu o pp ... o us flow o l u ab cash 28 f r a or you age f ow rove on p n up imp e us n to Se Sig