Arcada Practical Information Guide
Transcription
Arcada Practical Information Guide
Arcada Practical Information Guide 2010-2011 www.arcada.fi Contents Dear New Student, Before Arrival Visa and Residence Permit Insurance Accommodation Upon Arrival 3 4 4 5 5 7 Finding Your Way to and From the Airport 7 Registering as a Resident Within 3 Days 7 Getting a Finnish Personal Identification Number 8 Good to Know Everyday Issues 9 Banks and Credit Cards Currency Clothing Cost of Living in Finland Driving in Finland Electricity Financial Support for Students Health Care Info & Cultural Centres Travelling to and in Finland Telephones and International Calls Postal Services Public Transport in Helsinki Time zone Tv, Internet Services and Media Working in Finland 9 9 9 9 10 10 10 10 12 13 14 14 14 15 15 15 Facts on Finland Language Climate & and the Four Seasons Customs Religion Government Traditional Festivities Other Public Holidays Typically Finnish Finnish Cuisine Helsinki Studying at Arcada General Information on Arcada The Academic Year Registering for the Academic Year Keys and Computer Password Info Orientation Days Arcada Campus Social Integration Student Benefits Student Union ASK Student Meals Electronic Services at Arcada Other Services at Arcada Web resources Finland and Helsinki Public Transport Accommodation Happenings and Culture Travelling A Basic Phrasebook 2 www.arcada.fi 16 16 16 16 16 18 18 18 19 19 19 21 21 21 21 21 21 22 22 23 23 23 23 24 25 25 25 25 25 25 26 Dear New Student, Welcome to Finland and to Arcada! Settling in a new country can be difficult from time to time and it will take you some time to get into the Finnish way of life. However, once you have got used to your new environment we hope you will find your stay in Finland rewarding and exciting and that you will enjoy your studies at Arcada. As a new student at Arcada you are in for some adventures, but always remember you are not alone with your questions and concerns. With students of about 50 different nationalities, Arcada is one of the most international institutes of higher education in Finland. Out of about 2000 students at Arcada 13 % of our students are from other countries than Finland, and these have encountered the same joys and difficulties that you have yet to discover. The members of staff also includes people who have moved to Finland from abroad so regardless of whether you are an exchange or degree student, there are also members of staff who you can turn to should you have questions or concerns. This guide is designed to help you plan your stay in Finland and prepare for your studies at Arcada. It is meant for both exchange students - students who study at Arcada for a shorter time and for degree students who study at Arcada for a whole degree. Please read the guide carefully and find out more about Finland through the suggested readings and web sites. Enjoy your stay at Arcada! Your contact persons at Arcada: Degree students: Ms. Ulrika Svanbäck Study co-ordinator [email protected] Phone: +358 (0) 207 699 676 Outgoing Exchange students: Ms. Christa Holm International Co-ordinator [email protected] Phone: + 358 (0) 207 699 670 Incoming Exchange students & Integration Matters Ms. Milena Moressi International Co-ordinator [email protected] Phone: + 358 (0) 207 699 459 Head of International Affairs Mrs. Ann Karkulahti [email protected] Phone: +358 (0) 207 699 671 3 Before Arrival Visa and Residence Permit After arrival in Finland, the Immigration service can be contacted by e-mail: ulkomaalaisvirasto@migri. fi or by phone, Immigration affairs, switchboard 071 873 0431, General enquiries Tel. 071 873 3400 Mon.-Fri. 9am.-3pm. Before you make your travel arrangements to Finland, you need to ensure that you are legally entitled to enter, stay and study here. A few important things to remember when applying for student residency: If you are a EU/EEA-citizen you do not need a visa to enter Finland nor a residence permit. If you are here for longer than 3 months you must register your stay at the police station but this you do once you are here and not in your home country. Motivation for getting a degree - be precise and motivated. State clearly your motivation for the specific degree in relation to your earlier studies, degrees and your future plans. If you are not a EU/EEA-citizen you must get your visa and resident permit before your arrival. Please contact the nearest Finnish Embassy or diplomatic mission to apply for them. Those that have been admitted to study for a degree at Arcada need to apply for student residence permit. It is always temporary (Fixedterm, B) and costs 100 €. It is usually granted for a year at a time, and expires as soon as the studies end. The residence permit can however be extended after graduation up to 6 months in order for you to look for job. For details regarding visa and residence permits have a look at the web site of the Finnish Immigration Service, http://www.migri.fi. Here you will find further links to Finnish diplomatic missions abroad, and also specific information on application procedures and forms. Application and renewal of residence permit in Finland are to be addressed to the local police: - Helsingin Poliisilaitos, Punanotkonkatu 2, Helsinki - Espoon Kihlakunnan virasto, Nihtisillankuja 4, Espoo - Vantaan Poliisilaitos, Kielotie 21, Vantaa Applications of residence are handled by the Finnish Immigration service , http://www.migri.fi. 4 Arrange and secure in detail the sufficient financial funds for your study time in Finland before visa application. Make precise inquiries at the immigration office/embassy regarding the amount of financial support you need to show, and how this is to be done. Observe that the financial support is to be shown each study year upon renewal of the student residence permit in Finland. Also observe that the immigration authorities/Finnish police may make inquiries regarding your bank account during your studies, to make sure your money is used for the given purpose of living costs. Lending money, circulating the required financial funds from one student’s account to another and making big cash withdrawals are NOT recommended, as this may cause trouble with the immigration authorities and even be hazardous for your residence permit in Finland. Please turn to the immigration authorities with all questions you have regarding demonstrating required funds and their usage. If you have got a Schengen visa to another country, you are required to apply for a residence permit to Finland in the Finnish diplomatic mission in the country in question or in your home country! So after admission you will need to travel to this country and stay there and await the result of your residency application. This may take several months, and be costly. Finnish diplomatic missions in many countries require an English language test, such as IELTS or Toefl for the application of visa and residence permit. This is true especially for www.arcada.fi exchange students arriving from a non EU/EEAcountry as degree students should have an English language skills certficate when they applied. Also insurance is required, and accommodation reservation can be required for both visa and residence applications. Remember to bring certified copies of education also for the visa application, as well as passport photos of yourself. For the application of student residency you will need to submit both the admission letter (from Arcada) and a certificate of studies, which shows that you are enrolled for the academic year. Application may take several months and you should not make travel arrangements prior to receiving a visa/residence permit. Insurance As a student coming to Finland you should make sure you have insurance to cover medical expenses, as well as possible damages caused by negligence or loss of belongings etc. Citizens of the EU/EEA who have the European Health Insurance Card are entitled to all the same health care services as Finnish citizens. The new law requirements for being granted a residence permit require that a student from outside the EU area obtain an insurance that covers costs for basic treatment before coming to Finland. The insurance should cover the treatment and health care provided by municipal health care services, not services in the private sector. Students staying for at least 2 years are entitled to communal health care services, and they are required to have an insurance that covers at least medication costs, but in practice also medical care costs up to 30 000 euros. Students staying for less than 2 years must obtain an insurance covering health care costs up to 100 000 euros. International insurance companies that provide insurances accepted in Finland: • the Danish International Health Insurance Danmark a/s (IHI) (www.ihi.com) • the French Assurances Courtages et Services (ACS) (www.acs-ami.com) • AON Students Insurance, whose parent company is the US company AON Corporation (www. students-insurance.eu) • the US company International Student Insurance (www.internationalstudentinsurance.com) • the Swiss insurance Swisscare – ESI Finland plan (www.swisscare-student.com) Accommodation Degree students During a short but intensive period - the months May to September, the accommodation situation in the Metropolitan area is put to the test as there are many new students who exactly like you, have been admitted to a higher education institution and are looking for a place to live. The situation is quite difficult as the number of available places to stay do not quite meet the need. Therefore the sooner you start looking for a place to stay once you have received notification of your admission, the greater the chances to find accommodation that best suits your situation. Arcada can unfortunately not give you more assistance in finding accommodation than to tell you how and where to look, YOU will need to do the search yourself. So if you already have contacts in Finland or in Helsinki we recommend that you turn to them for more specific assistance. Do not however be put off by the words of warning above; all of our students have found a place to stay! The following accommodation providers are just a few suggestions on where to start your search. Housing Office of HOAS The private student housing foundation HOAS (Helsingin Seudun Opiskelija-Asuntosäätiö) maintains approximately 7OOO student apartments in the Helsinki region. The apartments usually consist of private rooms with a common 5 kitchen and bathroom. Most of the apartments are unfurnished, but there are also furnished flats with essential furnishing (table, chair, bed, not including linen or kitchenware). The monthly rent varies between apartments. A refundable deposit of EUR 300 is to be paid (see www.hoas.fi for details on apartments and rents). Online application forms are available at the address below and can be submitted throughout the year. Appendices, such as a copy of the residence permit and admission letter from Arcada, may be added to the application later. Applications can also be submitted directly over the Internet. Contact information: Pohjoinen Rautatiekatu 29, 00100 Helsinki, Phone +358-9-549900, Fax +358-9-54990345, www.hoas.fi Majstranden Arcada also offers student housing at the campus area through the Majstranden Student Apartments. For more information on the apartments and application, please contact: www.majstranden.fi Here are a few internet addresses to help you find temporary as well as more long-term private accommodation: • • • • www.etuovi.com www.oikotie.fi www.ovv.com www.kimppakämppä.fi These websites are at the moment only in Finnish Exchange students You will receive information regarding student accommodation enclosed with your letter of acceptance from the International office at Arcada. Please wait for this information before applying for accommodation. We would appreciate if you could inform us of the dates of your arrival and departure as quickly as possible. The rent for student housing is around 370 euro/ month. The rent includes electricity, heating, hot water and a free Internet connection (you need your own computer and a LAN cable for this). You will share the apartment with other international students. Everyone has a private room (12m2). The kitchen, bathroom and the living room are shared. All apartments are furnished. 6 www.arcada.fi Upon Arrival employment or other documentation in support of your personal identity code application Finding Your Way to and From the Airport Residence permits are not required for EU/EEA and Swiss citizens. If your stay in Finland exceeds three months, you are required to register at your local police station. You will then be issued with a registration certificate to confirm your right of residence as an EU citizen. The journey between the airport and Helsinki City takes only 30 to 35 minutes. Public transport to and from the airport http://www.hsl.fi Registrar’s offices in the Helsinki region: Bus 615 (T, K) Airport- Sörnäinen- Helsinki central railway station Departures in both directions at roughly 20-minute intervals between 6 a.m. and 9 p.m. At other times and on weekends departures at 20-30-60-minute intervals. Departure from platform 21. A single ticket costs 4.20 €. The Finnish largest airline, Finnair also has their own coach line servicing the airport. On the way from the airport it stops at most hotels in the city center, but the price for a single ticket is higher, 5.90 € When coming from Tampere (Ryanair airport) a commuter coach enables you to reach Helsinki railway station for roughly 25 euros. Registering as a Resident Within 3 Days Degree students: After arriving in Finland, foreigners who intend to stay for at least one year must report to the district registrar’s office in order to be entered into the population and housing registry. When reporting to the district registrar’s office, foreigners must present a notice of moving and a passport, in which the residence permit has been entered. A certificate of studies will also need to be submitted. Exchange students: If you are in Finland temporarily, in other words for less than three months, you can choose to register at any register office, tax office or KELA (Social Insurance Institution of Finland) office. Please bring with you your passport or other national form of photograph ID as well as your contract of Helsingin maistraatti Albertinkatu 25, 00181 Helsinki. Phone + 358 71 873 0191. Espoo & Kauniainen Espoon kihlakunnan rekisteritoimisto Itätuulenkuja 2A, Tapiola, 02100 Espoo. Phone +358 71 873 0201 Vantaa Vantaan kihlakunnan rekisteritoimisto Kielotie 15, 01300 Vantaa. Phone +328 71 873 0231 www.maistraatti.fi If you have been a registered resident of any Nordic country (Denmark, Iceland, Norway or Sweden) and move to Finland, you must also immediately report to the district registrar’s office at your place of residence and submit a Joint Nordic Document of Moving. If you change your residence in Finland, you must notify the district registrar’s office within 3 days. This can be done by filling in a change of residence form and submitting it to the registrar’s office or to the post office. It is also necessary to notify the caretakers of the houses you move into and out of. If you want to inform your friends of the change of address, you can use cards for this purpose, which are available free of charge at any post office. Please note that when moving away from the country, you must also fill in the change of residence form and leave it at the registrar’s office, post office, and with the caretaker 7 Getting a Finnish Personal Identification Number When registering at the register´s office you will be issued with a Finnish personal identity code. The personal identity code is made up of your date of birth, a unique identifying number and a singledigit verification code, which refers to the century in which you were born. For those born in the 1900s it is the hyphen (-) and for those born as of the year 2000 it is the letter A. The unique identifying number is used to distinguish those born on the same day. Uneven numbers are used for men and even number for women. The verification code can be either a number or a letter.. During the process you can get temporary services as long as you show that you have done a ‘’muuttoilmoitus’’ (civil registration) at the registrar’s office. The personal identity code is used by banks, hospitals and public registers. 8 www.arcada.fi Good to Know Everyday Issues Banks and Credit Cards Currency There are several banks in Finland: Nordea, Sampo, Aktia and Osuuspankki, just to mention a few. All banks operate throughout the country. The banking hours in Finland are generally Mon.-Fri. from 9.00 a.m. to 4.15 p.m. All banks are closed on Saturdays and Sundays. The private money exchange offices are open also on Saturdays. The currency exchange offices in Helsinki-Vantaa Airport and at Helsinki’s main railway station are also open on Sundays. The currency in Finland is the Euro, € the same as in most EU-countries. 100 cent = 1 €. Contrary to other European countries, Finland does not use 1 and 2-cent coins. It is possible for a foreign student or a trainee to open an account in a Finnish bank. To be able to do this, you need to have your passport or other proof of identity and deposit some money in your new account and/or to have a letter of recommendation from your home bank. If you need to open an account from abroad, the following bank, specialized in international customer service, can be recommended: Nordea, World Trade Center, Aleksanterinkatu 17, Helsinki. www.nordea.fi When you open an account, you will be given a bankcard which will work in virtually every cash point/ATM (pikapankki or OTTO) in Finland. With this card, you can check your balance and withdraw money for a small monthly service charge that is deducted from your account. All international credit cards are valid in Finland. The most commonly accepted credit card is the VISA card. There are also VISA card bank machines, which enable you to make cash withdrawals. If you use travellers’ checks, you have to be prepared to pay a fee (around EUR 8.30/change) when transferring the checks to euros. There is also a fee for exchanging cash (foreign currency to euros) if you exchange in a bank. The private money exchanges (e.g. FOREX exchange) usually do not charge any fee for their services although the exchange rates might be higher. Please note that checks are very seldom used in Finland and it usually takes several days to cash a check. Clothing During the wintertime it is very important to be prepared with good winter clothes. You will need the whole set: gloves, winter hats, scarfs and shoes. Bring your warmest clothes and pay special attention to the shoes to keep your feet dry and warm. Another trick to keep warm is to dress in double or triple layers. If you come from a country where warm winter clothing is hard to come by, there are numerous second hand shops in Helsinki where you can buy good and cheap clothes. Do not let the cold weather scare you off because every place is heated and you will actually be quite warm in for example buses, train and trams. Cost of Living in Finland The cost of living in Finland, on average, is comparable to the rest of Europe. For basic expenses such as food, rent and transportation (without the costs of partying and making trips) a student will need EUR 750 - 900/month, which will be spent in roughly the following way; Rent 380-500 € Food 250 € Transport 30-60 € Leisures 85 € One-time expenses include the housing deposit (usually one month’s rent). The cost of textbooks should also be calculated. 9 Depending on your personal spending habits (food, social life, travel plans within Finland or neighbouring countries, books and other materials, sports equipment, etc.) you should plan to supplement your budget by EUR 85 to 250 monthly. There are of course always unanticipated expenses for any international traveller. Students having acquired a residence permit may have access to the public health care services in the municipality where they are living. Please contact the closest health care station for more information on these services and their costs. Driving in Finland There are both public and private sector health care providers in Finland. The public health centres provide residents with primary health care, including physician, dental care, mental health care, laboratory and X-ray services. These centres are called TERVEYSASEMA (Finnish) HÄLSOSTATION (Swedish), and are open from Mon - Fri 8.OO am to 4.OO p.m. In the case of acute illness, you can visit them without an appointment during these hours. However, if possible, it is best to call in advance and make an appointment. Most foreign driver’s licenses are valid in Finland for one year. Please check beforehand if and for how long your driver’s license is valid in Finland. Electricity Finland’s voltage is 230 V, 50 Hz. The plugs are twoping continental sizes. If your electric appliances are not compatible with the Finnish voltage, purchase an adapter before you leave. In Finland you can buy adapters for example at the airport. Financial Support for Students Exchange students can apply for grants, scholarships or other financial support for their studies at their home institution. If you are an international degree student you should secure the financing of your studies as you can only apply for student financial aid here in Finland if you have come here for a purpose other than studying and you have permanent residence permit in Finland. For more information please see http://www.kela.fi Health Care If you are a foreign student from an EU country, you need to prove your entitlement to Finnish healthcare benefits and services with a valid European Health Insurance Card Students from other Nordic countries (Denmark, Iceland, Norway and Sweden) may prove their eligibility with a health insurance card, ID card (driver’s license) or passport. Students from any other country are generally recommended to acquire private health care insurance which covers medical expenses during their travel and entire stay in Finland. Please see the section on residence permit. 10 Health Care providers in Finland Private sector services complement the public services and mainly provide outpatient care at medical centres (in Finnish: LÄÄKÄRIASEMA/ LÄKARSTATION). Municipalities own and run nearly all the hospitals. Hospitals generally require referrals from a physician in order to admit a patient, but in emergency situations patients can contact a hospital (SAIRAALA/ SJUKHUS) directly. The general emergency number in Finland (ambulance, fire department and police) is 112. A 24-hour emergency service is provided in all towns. The addresses are: Helsinki, for inhabitants in Southern, Central and Western districts: Haartmanin sairaala , Haartmaninkatu 4, building 12 For inhabitants of Easter, South-Eastern, North-Eastern and Northern Districts Malmin sairaala, Talvelankatu 6 Phone 09-310 6611 Espoo: Jorvin sairaala ,Turuntie 150 02740 ESPOO Phone 09-861 6300 www.arcada.fi 11 Vantaa: Peijaksen sairaala Sairaalakatu 1, 01400 Vantaa, Phone 09-471 67060 Pharmacies (APTEEKKI/ APOTEK) are open during normal working hours and Saturday mornings. However, the following pharmacies in Helsinki have longer opening hours: • Yliopiston Apteekki, Mannerheimintie 5: open every day from 7 am - 12 pm. • Yliopiston Apteekki, Mannerheimintie 96: 24 hours. Info & Cultural Centres Meeting people and finding cultural happenings: ASK-Arcada Student Union. See www.asken.fi for further information and happenings! The International cultural centre in Helsinki, Caisa, http://www.caisa.fi, organises a lot of activities and happenings. The centre is situated in Kaisaniemi, close to the central railway station and is open 9-18 on weekdays and weekends by agreement only. Address: Mikonkatu 17C / Vuorikatu 14 / Kaisaniemi metro station (take the elevator). Centre for International Mobility, CIMO, offers services regarding studying in Finland. On the web site: www.cimo.fi you can also find information on Finnish culture and living in Finland. The centre is situated in Hakaniemenkatu 2. Helsinki City Website http://www.hel.fi/english Verandan is a Swedish language cultural ‘’living room’’ in central Helsinki. Everyone is welcome to the centre, and current events can be found on the web site www.verandan.fi. Verandan is located at Simonkatu 8 in Helsinki. Jolly Dragon is a relatively new Helsinki-based social and sports club specially focused on creating events that promote people making friends http:// www.jollydragon.net Finfo About Finland is a new service to aid the integration of third-country nationals. If you 12 have questions about employment, education, accommodation, benefits, health or social issues you can call 0207 40 11 60 on Tuesdays 10-15. The service is available in English, Arabic, French and Finnish during these times and Tuesdays 12-15 also in Russian. Leisure activities Helsinki is a charming and cultural city with over 50 museums and a great number of galleries and theatres. Please find more information about exhibitions available at : www.helsinkithisweek.com or www.fng.fi/fng/rootnew/en/vtm/etusivu.htm The Korjaamo Culture Factory is located in an inspiring environment where you will find a nice café, an interesting shop with cultural products that suits different tastes, music, virtual art, theatre and the Tram Museum. For more information, check: www.korjaamo.fi If you are interested in science and technology Heureka is a place suitable for all ages, where you can enjoy different exhibitions and breathtaking films about astronomical phenomena at the Vattenfall Planetarium. Check it out: www.heureka.fi For the ones that likes opera - from classic to contemporary opera and ballet, pay a visit to The Finnish National Opera which is one of the greatest opera houses in Europe. Find out more at: www.opera.fi Shopping in Helsinki can be fun and practical when you can find basically everything that you might need in the one building. Stockmann is the biggest department store in Scandinavia, where you can find everything such as delicacies, fashion, design, toys and many more. Check it out: www.stockmann.fi If you like bowling there are many options to chose from, but the Kamppi Bowling Centre & Bar is well located, only 200 metres from the Railway Station and offers great facilities. For more information check: www.varaarata.com For the ones that likes to swim, don’t miss the oldest Finnish swimming hall spa, with its exclusive www.arcada.fi interior decoration where you can also enjoy a wood heated sauna or a steam bath. Men and women have separate pool hours and bathing suits are optional. Check Yrjönkatu swimming hall at: www.hel. fi/liv. For more swimming halls options check http://www.hel.fi/wps/portal/Liikuntavirasto_en/ Artikkeli?WCM_GLOBAL_CONTEXT=/liv/en/ Sports+facilities/Swimming+halls Air Travel Sales Offices: Finnair Customer Care Service 0600 140 140 Helsinki-Vantaa Airport 09-818 800 If you just want to go out for a movie, please check: www.finnkino.fi Once a month, usually on Thursdays all movies cost only 5.50 €. Foreign movies are not dubbed but have Finnish and Swedish subtitles. Blue1 www.blue1.fi There are numerous ways to discover the city, you can take a tour with tram 3T to get an idea about Helsinki, but the best way is by foot, so, go out for long walks and find out by yourself the secrets that lies just around the corner. Discover the bohemian Kallio, with ethnic stores and great small bars with live music and cheap prices, popular among students; the beautiful old wooden houses in Kumpula and Vallila or the luxurious houses in Eira. The design area in Punavuori is also worth a visit. Take a walk along the seaside and explore the great parks all around the city. Welcome to Helsinki! Air Berlin www.airberlin.com Libraries Finland has a well-organised public library system and books can be borrowed free of charge, usually for a month at a time. To get a library card, fill in the application form and show valid proof of identification. If your loans are overdue, you will have to pay a fine. It is also possible to read most newspapers at the public libraries. Kilroy Travels 0203 545769 www.kilroytravels.fi National Carriers: Finnair (One World Alliance) www.finnair.com Low-cost Airlines: RyanAir www.ryanair.com EasyJet www.easyjet.com By Sea Located by the Gulf of Finland, Helsinki Harbour hosts a large number of ferries and offers numerous connections to neighbouring countries. Ferry lines operating regularly between Finland and other countries grant discounts to students. In order to receive the discount, the student must present valid proof of his/her status (a student card or other proof certifying student status). The discount varies from one company to another. Tallink Silja Line (Helsinki-Stockholm, TurkuStockholm, Helsinki-Tallinn, Helsinki-Riga) www.tallinksilja.com Viking Line (Helsinki-Stockholm, Helsinki-Tallinn, Turku-Stockholm) www.vikingline.fi Travelling to and in Finland Eckerö Line (Helsinki-Tallinn) www.eckeroline.fi By Air Linda Line (Helsinki-Tallinn) www.lindaline.fi Helsinki is well connected by air, and the largest airport in the country Helsinki-Vantaa International Airport, is situated only 20 km north of the city centre. Most airlines or code shares operates routes to this airport. By Land With more than 4000 km railway tracks and a massive network of roads, Finland is a splendid country for travelling within the shores. 13 VR - Finnish Railways, (Long-distance carrier and commuter trains) www.vr.fi Throughout the year, the Finnish State Railways offer international students reduced fare travel on long-distance trains. No reduction is granted on the ordinary fare for rail trips made wholly within the Helsinki Metropolitan Area tariff zone. When purchasing and using the student ticket, avalid student card must always be presented. A special travel permit issued by the Finnish State Railways can also be used by new students who have not yet got their student card. The discount card costs 6 € and requires a photo. It must be renewed each year. Students are granted proper discounts on long distance buses if the trip covers at least 80 km. If the trip covers between 40 km and 80 km, the discount is smaller. For trips covering less than 40 km, no discount is available. In order to benefit from this discount the student must present a valid Finnish student union membership card of the type that features the Matkahuolto logo or obtain the necessary Matkahuolto Student Card. Further information is available at the student union or at Matkahuolto offices in bus terminals. Matkahuolto – Buses (Travel and transport services by bus) www.matkahuolto.fi Telephones and International Calls It is recommended that you get a mobile phone as public phone booths are nowadays becoming increasingly hard to find. Mobile phones are very popular in Finland. They can be bought for 50-400 € with or without a mobile operator rental. When choosing a operator for your mobile phone, there are several alternatives. Notice that there are two different types of mobile services, pre-paid and ordinary services. Ordinary mobile services can be ordered from any telecom shop, but you will need to have a Finnish personal identification number in order to obtain a mobile number. You will be billed according to how much you have made calls or used other mobilce services plus a monthly service charge. Pre-paid mobile calls are somewhat more 14 expensive, but you do not need to pay a monthly rate for using them, and you can charge your mobile account with money to call for in almost every R-kiosk in Finland. (e.g. DNA) To make international calls, dial an international prefix for example Globetel 99588 , then dial the code of the country you are calling, the area code (without the first digit) and finally the number. I.e. .99588-46-8-123456 for the number 123456 in Stockholm (08), Sweden (46). When calling Finland from abroad, dial the international prefix + access code into Finland (358) + access code into the city or town (without the first digit, for example, Helsinki would be 9 instead of 09) then dial the number you want to reach. I.e. (intl.acc.code)-358-9-123456 for the number 123456 in Helsinki (09), Finland (358). Postal Services Stamps can be purchased from the post offices, R- kiosks, but also from virtually all shops selling postcards. If you are sending or receiving postal deliveries you can do so at the nearest postal office. http://www.itella.fi Public Transport in Helsinki The network of public transport in the metropolitan area of Helsinki is extensive and reliable. There are frequent connections to all areas in the capital region, as well as long-distance connections to the rest of Finland, and the world. Trips by bus, tram, metro or ferry can be taken for the purpose of transfer, as well as for the fun of sight-seeing (tram 3T & 3B travels in an eight-formation around downtown Helsinki, and is ideal for sightseeing)! There are two different types of single tickets, one for travelling within the city of Helsinki, Espoo, Kauniainen or Vantaa (‘’sisäinen lippu’’) respectively, and one ticket valid for travelling through multiple zones in the metropolitan area (‘’seutulippu’’). On buses and trams you can buy tickets from the driver, but on the metro and the Suomenlinna-ferry www.arcada.fi you must purchase the ticket in advance (from vending machines, or from any metro station). It is now also possible to by your ticket for the tram, metro and for certain bus routes with your mobile phone. If you are travelling frequently by public transportation an electronic travel card will save you time as well as money. the summer vacation. If you want to work more than this, you will need to apply for a work permit Please contact the employment office for more information. Many students finance their studies by working part time, but you should consider that the studies, especially in the beginning require much of your time and effort. Students holding a Finnish student card (members of the student union) are granted discounts (up to 50%) on travel cards. All of our degree programmes include practical training which you can do here in Finland or abroad. For some students, the practical training period in Finland is their first contact with the Finnish labour market and this gives them valuable contacts for their future career. Please be aware that the way you search a job and contact an employer, the relationship between employee (or trainee) and employer and the employee expectations may vary between countries. Further information is available online at www.hkl. fi and www.ytv.fi. Also remember to check out the links at the end of this guide! A useful guide on how to get from point A to B can be found as a journey planner on http://aikataulut. ytv.fi/reittiopas/en Time zone The time zone in Finland is two hours ahead of Greenwhich Mean Time (GMT + 2). When daylight saving time (summer time) is in effect (from the last Sunday of March) Finnish time is three hours ahead of GMT (GMT +3) Tv, Internet Services and Media Knowing at least basic Swedish/Finnish is extremely essential when looking for and obtaining work. Therefore you should really strive to learn the language from the beginning of your studies as this will also help you with your daily life in Finland. For advise in English on how to find a job in Finland you will find the website of Arcada’s Career Services helpful. You can also attend of the Career Sessions that are also provided in English and where you will learn how to go about seraching for a job in Finland. All who own a TV must also obtain a TV-license in Finland. Owning a TV without a valid TVlicence is prohibited by law. If you are caught owning and watching TV without a valid licence by the inspectors circulating especially in student accommodation areas you will be dealt a hefty fine. If you want to keep up with the news in Helsinki in English there are also some newspapers available, for example Helsinki Times that covers the major news. Another Finnish magazine in English is 6 Degrees which is distributed free of charge around the city. Working in Finland If you have arrived in Finland on a student residence visa, you are allowed to work for a maximum of 25 hours during the week and full time during 15 Facts on Finland Finland is a fairly small country situated in northern Europe sharing borders with Sweden, Norway and Russia. 5.3 million people live in Finland which is also known as the land of a 1000 lakes although there are in fact far more lakes than that. Two thirds of the population now live in urban areas but the appreciation for the vast areas covered by forest and the countryside still lies deep in Finns. The influence of nature can still be seen in the Finnish mentality today. Winter Language Spring Finland is a bilingual country. The majority, or 93 % of the population speak Finnish as their mother tongue while 6 % speak the other official language Swedish. The Swedish speaking population live mainly along the south and western coast line and on the Åland islands. In northern Finland, also known as Lapland, about 2000 people speak Sámi, which is another indigenous language in Finland. If winter has been rich in snow it usually starts to melt away in mid-March. Days get longer and nature begins to blossom with the arrival of spring in March. Mean daytime temperature lies around 5 but of course rises gradually towards summer. Nowadays at least the younger generation learn English early in school which means that it is easy to get by in English in the everyday life. Climate & and the Four Seasons Finland is marked by four very distinct seasons, which each influence the Finnish mentality. The climate is temperate thanks to the Gulf stream blowing in warmer winds from the west. Autumn In autumn, the temperature drops gradually and transforms nature first from green to different shades of red and yellow and then to more subtle shades of gray. Days are shorter and temperature lies around 10 degrees. 16 In recent years, the change from autumn to winter has become less clear but is generally marked by the first snow which usually falls in November. During the winter, the temperature can drop as low as -20 C even in Helsinki. Lakes and river freeze, inviting to skiing and skating on the ice an interesting experience if you have not tried it before! Summer Summer’s highlight is the Midsummer (midJune) when even the shyest Finn wake up from hibernation. Days are long as the sun set late at night and rises early. Up in the north, the sun does not set at all. Finns become more outgoing and move their activities outside. Nature is at its best in summer and average temperature lies around 18 C. Customs Finns are usually described as quiet and shy, straightforward and honest. Many foreigners feel that Finns are a bit hard to get to know. Finns surround themselves with somewhat large personal space but once you have managed to get through to a Finn, he/she is generally the most trustworthy friend you´ll have . Religion The main denomination in Finland is the Evangelical Lutheran Church but a minority of Finns belong to the Finnish Orthodox Church. Finland is marked by complete freedom of worship which means that you can freely chose if and to what church you wish to belong. The many foreigners in Finland also mean that there are places of worship for almost all other denominations or churches. www.arcada.fi 17 Government Finland is a republic with a president as the head of state. The president is elected by the people for a period of six years. The current president of Finland is Mrs. Tarja Halonen who was elected as Finland’s female president in 2000 and re-elected six years later. The parliament constitutes of 200 members who are elected every four years. The Finnish government constitutes of 20 ministers who must enjoy the confidence of parliament. The major parties in Finland are the Social Democratic Party, the Centre Party and the moderate conservative National Coalition Party. The Swedish speaking Finns have their own party called Swedish Folk Party which monitors the rights of the Swedishspeaking population. others that have achieved something great during the year. Many Finns (those not invited) watch from home as the ball is broadcasted live. Common is also to lit blue and white candles in the windows which are the colours of the Finnish flag and a symbol of our independence. Christmas Many Finns celebrate a very traditional Christmas which is heavily family orientated. Typical is to go to sauna, enjoy a heavy Christmas meal but also to simply enjoy the company of others. Santa Claus departs from Korvatuntunturi to visit Finnish children with gifts on Christmas Eve. On Christmas and Boxing Day people relax and enjoy the time off. Public life is slow with little traffic and closed shops. Traditional Festivities Easter May Day - Vappu (30th April, First of May) Although Easter is a traditionally religious holiday, with its traditions stemming from the Christian belief, the Finnish society is today secularised meaning that people today do not regard it as particularly religious holiday. Easter is also a mixture of modern and older hedonistic traditions as Finnish children dress up as witches and go Easter “trick or treating” in their neighbourhoods. Finnish children do it on Palmsunday while the Swedish speaking Finns do it on the Saturday of the Easter week. May Day was formerly a worker’s holiday but is nowadays celebrated by students in a carnivalistic atmosphere. On 1st May the largest park in Helsinki, Brunnsparken is crammed with students and families alike enjoying the first picnic of the year outdoors. Midsummer (Mid June) Midsummer is the highlight of the summer. Finns withdraw to summer houses where they enjoy typically Scandinavian dishes such as sill (Baltic herring) and many schnapps. It is not uncommon for families to cram into even the smallest cottages for the three days of Midsummer. On Midsummer Eve people dress up a Midsummer pole with flowers and dance around it. Midsummer bonfires are also lit around the nation. Other Public Holidays All Saints Day In the beginning of November Finns visit the graves of deceased relatives to lit candles to honour their memory. Epiphany Independence Day December 6th . The Finnish independence is not celebrated out on the streets in the same carnivalistic fashion as vappu. The president arranges a yearly traditional ball to which she invites the most prominent members of society and 18 January 6th In the old times, epiphany meant cleaning away Christmas usually arranged as a ‘julgransplundring’. It meant the Christmas tree was cleared of its decoration and thrown out. www.arcada.fi Typically Finnish The three S’s.- Sisu, Sauna and Salmiakki. If you ask a Finn to name three words associated with being a Finn, chances are that he/she would name the three above. Traditional Dishes: Karjalan piirakka Karelian pasties from Karelia, can be bought in any supermarket Viili a yougurt-like fermented milk product Leipäjuusto a cheese made of fresh cow’s milk Sisu and its connotations are closely tied in Finnish history, and especially in the Winter War. ‘Sisu’ refers to the will to endure even the harshest conditions and never to willingly give in/up, neither physically or mentally. Sauna has always been important to Finns. In the old times, women even gave birth in saunas. A sauna can be found in almost all homes and common is for the whole family to enjoy the sauna together. Saunas are also found in public places, such as swimming halls. There are of course also different types of saunas, such as savusauna. Salmiakki. Usually black, hard and salty- a very typical Finnish candy. Salmiakki or liquorice can also be found as a flavouring in ice-cream, chocolate, and liquor. Finnish Cuisine The cuisine in Finland is marked by an extensive use of wholewheat products such as rye, oat and barley as well as berries (cloudberry, blueberry and lingonberries) and fish and game. Just like other aspects of the Finnish society also the cuisine has had influences both from Sweden and from Russia. Below you will find some typical dishes that you should try at least once during your stay in Finland. You might find the taste surprisingly good and perhaps even help to improve the reputation of Finnish cuisine abroad. Cold smoked fish e.g. salmon Hernekeitto pea soup usually served on Thursdays and with a dessert of pancake and jam Lihapullat meat balls Smoked fish. e.g. salmon, pike, Baltic herring Game food . Reindeer, moose, deer For general information on Finland see: http://virtual.finland.fi Helsinki Arcada is located in the capital city of Finland, Helsinki. Today 578,126 people live in the capital which was founded in 1550. Today is marked by an ongoing immigration from rural areas. Together with neighbouring cities Espoo and Vantaa, Helsinki makes up the metropolitan area which covers a vast geographical area. To learn more about the history, geographics, culture and places to see, please go to the suggested reading at the end of this guide or visit the Tourist Information Center located in the city center on Pohjoisesplanadi 19, www.visithelsinki.fi What should be noted is that a typical dish refers to specialities that are generally not eaten on a daily basis. They are sometimes only eaten during holidays, for example Mämmi at Easter. Traditional home made food, kotiruoka refers to staple dishes which can also be bought in a restaurant. 19 20 www.arcada.fi Studying at Arcada General Information on Arcada Keys and Computer Password Info Arcada has 18 undergraduate degree programmes, 15 taught in Swedish and 3 in English. There are also 3 Master’s level degree programmes taught in Swedish. About 2700 students study for a degree at Arcada. Arcada in its current form came into being in 1996, before that education was carried out at three separate institutions. The former English name of Arcada was polytechnic but in the beginning of 2007 we started to use the translation Arcada University of Applied Sciences. In order to have access to the Arcada building and classrooms, as well as the computers network and equipment you will need to have a login for the Arcada network as well as a key. The Academic Year The academic year at Arcada University of Applied Sciences begins on the 1st of August 2010 and ends on the 31 July 2011. The academic year is divided into four periods which are paired into a an autumn and spring term. Registering for the Academic Year All students need to register for the entire academic year. It is compulsory to register as present or absent each academic year; otherwise you will lose your right to study. As a new degree student, you registered for the academic year 2010-2011 at the same time that you accepted your study place. Next year however, you need to register for the academic year 2011-2012 in the way announced in mid April. Degree students: During the first days you may obtain keys against a deposit (electronic key 15 €, locker key: small 5 €/big 10 €) and user accounts against valid identification (passport/driver’s license) at the Big Square. Exchange students: Electronic keys and computer passwords for Arcada will be handed out upon arrival. Remember to bring 15 € for the deposit. Please contact the IT-centre for other computer related matters. Orientation Days The first days of the autumn term are designed to give all new students an easy and relaxed start of studies. Information about the time, dates, and places will be sent when you have accepted your study place. During the orientation days you will receive information that is necessary for your studies as well as meet you fellow students in your degree programme. Be prepared that the first days will be busy with lots of new information to remember. Exchange student! Please note that you do not need to register. Your registration will be taken care of by the international co-ordinator. 21 Arcada Campus Since autumn 2004 the Arcada campus is situated at the Arabianranta close to the city centre. The Arcada building itself is modern and innovative in its design. The student apartments at Majstranden form a modern complex around Arcada and Practicum vocational institute. Also on campus is the student union’s building, the Cor-house which is a natural meeting centre for students. At the Cor-house you can have a cup of coffee or a beer, buy copying cards or just meet your friends. Nearby is also a local shopping centre, where you can find supermarkets, restaurants, speciality shops as well as hair dressers and even a gym. It is thus actually possible to live and study on campus! To get to and from the Arcada campus, trams number 6 and 8 take you between the Arabiaranta and the city centre in about 20 minutes. There are also several different bus routes to take you where you want to go. Nr 68 Viik- Railway station, Nr 506 Vik-BöleHagalund, Nr 71 Viik- Railway station, and Nr 74 Hagnäs- Parkstad. For more info on bus lines, go to the following Arcada web site: www.arcada.fi/en/contact-info Social Integration Arcada has put high priority of the integration of its students. Ms. Milena Moressi has been the coordinator of the recently started integration project, which has already created lots of events to aid the social integration at Arcada. A big emphasis is put on sports, as it is an easy way to make friends, have fun and at the same time take of the physical health. For example since spring 2009 Arcada have a international soccer team and a Capoeira group. More sports clubs have also been active during the year. There have also been other types of events such as an arts class for the more artistic soul, movie nights showing culturally diverse films and students’ games nights together with other universities. The following buses operate from the bus stop closest to Arcada : Kust aa V aasa a m Her ie ntat ra nnin Prakticum Hä me Tou kol a nka Majstranden student apartments 22 n tie www.arcada.fi tu ent ie Arabia shopping centre COR-house Every year since 2007 Arcada’s international students show off their culture on the My Culture Day displaying a wide variety of food, music, dance, clothes and other interesting exhibitions. The Culture Cor-ner, taking place at the Cor-house every second week, are usually events with a theme, such as Easter traditions(painting eggs) or language swap (learn a new language and teach someone your language). Student Benefits In polytechnics/universities of applied sciences, student union membership is optional. The members of student unions are entitled to a number of services, and the student union represents its members in administrative and political forums in order to improve the academic and social conditions for the students. Benefits for student union members vary depending on the institution, and the most up-to-date information can be found on the student union’s web pages. Student Union ASK The student union of Arcada is called ASK and it composes of all students at Arcada who have become members of the union. ASK looks after the interest of all students at Arcada. It has local representatives at different bodies within Arcada and it also influences on a national level being a member of SAMOK, ry, the umbrella organization for all student unions at Finnish Universities of Applied Sciences. ASK has about one thousand members and when you join, you are entitled to several benefits. The student union does not only concentrate on administrative issues from a student’s perspective but also arranges sports activities, trips and student parties. Please find more information on the student union and membership benefits on http://www.asken.fi Tutor programme. S/he is there to help you in all matters regarding your studies as well as daily life in Finland. The tutor will also help exchange students with pick up from the airport. Student Meals State subsidiesed low-price student meals are served in the cafeteria/restaurant at Arcada. In order to get the student discount, you need to show your student card. If you have not gotten one you can pick up a substitute card from the student affairs office (exchange students from the international office) which is to be shown each time you purchase something. Amica at Arcada usually serves three different dishes each day of which one is a vegetarian. One portion includes the main dish with either pasta/rice or potato, salad, bread and one glass of either water/milk or juice. Electronic Services at Arcada There are many electronic services in use at Arcada which functions for study administrative purposes, both for students and staff. The most extensive of them all, when it comes to information on studies all is the study guide -> http://studieguide.arcada.fi/en This e-service is open to anyone as you do not need a password to login. Here you can find information on for example, your courses, the menu at the restaurant, and student health care services, to name only a few. Other electronic services at Arcada include MyArcada, which is the current news forum; Asta through which you register for your courses; and ARBS which features your study schedule. All these e-services will be available once you have obtained your user name. Do not be alarmed at the vast amount of systems to learn. Should you have questions you can always turn to your tutor and of All students should be assigned a tutor who is an older student studying in the same degree 23 course members of staff. Other Services at Arcada Arcada has an extensive student service network with the following key people at your assistance: The programme director is responsible for the planning and development of the degree programme and feed-back from students are important. You find your programme director in one of the teacher blocks on the 4th floor The tutoring teacher holds progress sessions with students every year. All degree programmes have a tutoring teacher with whom you discuss your studies every year. You find your tutoring teacher in one of the teacher blocks at the 4th floor. Lecturers, Senior lecturers and teachers help you with questions about courses and work practice. It is always a teacher at Arcada who supervises your thesis work. The Study Counsellors assist you with general questions about your studies such as study motivation, time planning and study technics. The Study Counsellors sit in C3. The Study Secretary in the student affairs office assists you with questions regarding registration and your study right, certified transcripts of records and certificates of study . You also find help with student financial aid and application for degree certificate. The Student affairs Office is in C1. information retrieval. Individual consultation is possible by making an appointment with a librarian. The Library is situated in C2. The Career Services provides you with advice and guidance in matters related to job search but also coordinate the alumni (graduate) activities. The Career Services also administer applications for practical training grant for unpaid work abroad and in Finland. The Career Services is in E3. IT-helpdesk is in E3. Here you find help in issues regarding user accounts or technical computer problems. The School nurses are employed by the city of Helsinki and has professional secrecy. You can contact them if you want to talk about your health, vaccinations, blood pressure or for a health check up. You find the School nurses in E4. The Student Union ASK is operating at Arcada and is working to get the students voice heard. Their office is in the Cor house Fastighets Ab Arcada Nova manages the apartments on the Arcada campus. Here you find help with your application or other questions related to the apartments at the campus. The office The International Coordinators assists those who are interested in studies abroad. You find the International Coordinators in the Student affairs Office in C1. Social integration guidance. In C1 international degree students at Arcada can get help with their integration, start up of studies and other matters related to life in Finland. The Library staff helps you with library loans and 24 www.arcada.fi Web resources Finland and Helsinki Center of International Mobility, CIMO www.cimo.fi General information on Finland http://virtual.finland.fi Helsinki City www.hel.fi/english Ministry of Foreign Affairs of Finland http://formin.finland.fi/english Finnish Migration Service www.migri.fi Registrar’s offices www.maistraatti.fi Ministry of Labour www.mol.fi/migration Arcada Arcada www.arcada.fi Arcada Student Union www.asken.fi Kanto - for international students www.kanto.fi ESN- Erasmus Student network www.esn.org Public Transport Public Transport in Helsinki www.hkl.fi Your Guide to Public Transport www.ytv.fi Journey Planner: http://www.reittiopas.fi/en/ Accommodation Hoas www.hoas.fi Majstranden www.majstranden.fi Etuovi - long-term accommodation www.etuovi.com Oikotie long-term accommodation www.oikotie.fi Happenings and Culture Caisa - International cultural centre http://www.caisa.fi Verandan www.verandan.fi Luckan www.luckan.fi Jolly Dragon www.jollydragon.net Travelling Finnish Aviation www.finavia.fi Finnair www.finnair.com Blue1 www.Blue1.com Ryan Air www.ryanair.com Silja Line/Tallink www.tallinksilja.com Viking Line www.vikingline.fi Eckerö Line www.eckeroline.fi Linda Line www.lindaline.fi VR - Finnish Railways www.vr.fi Matkahuolto - Buses www.matkahuolto.fi 25 A Basic Phrasebook Below is a short list of useful terminology in English, Finnish and Swedish for everyday life English Finnish Swedish Good morning Good evening Good night How much is this? I would like to pay I don’t speak Finnish/ - Swedish I’m lost Do you speak English? Thank you Excuse me To the right To the left Hyvää huomenta Hyvää iltaa Hyvää yötä Paljonko tämä maksaa? Haluaisin maksaa En puhu suomea/ - ruotsia Olen eksynyt Puhutko englantia? Kiitos Anteeksi Oikealla Vasemmalla God Morgon God kväll Godnatt Hur mycket kostar det? Jag vill betala Jag talar inte finska/ - svenska Jag har tappat bort mig Talar du engelska? Tack Ursäkta Till höger Till vänster Apple Banana Beer Beef Biscuit Cheese Chicken Chocolate Cucumber Dark bread Filter coffee Fish finger Margarine Minced meat Mushroom Onion Orange juice Pork Potato Omena Banaani Olut Naudan liha (Härkä) Keksi Juusto Kana Suklaa Kurkku Tumma leipä Kahvi Kalapuikko Margariini Jauheliha Sieni Sipuli Appelsiinimehu Sika Peruna Äppel Banan Öl Nötkött Kex Ost Höna Choklad Gurka Mörkt bröd Kaffe Fiskpinne Margarin Malet kött Svamp Lök Apelsin juice Gris Potatis 26 www.arcada.fi English Finnish Swedish Rice Sugar Sweet pepper Tea bag Tuna fish Water White bread Wine Riisi Sokeri Paprika Teepussi Tonnikala Vesi Vaalea leipä Viini Ris Socker Paprika Tepåse Tonfisk Vatten Ljust bröd Vin Cigarette Deodorant Haircut Men Women Newspaper Phone card Stamp Toilet paper Toothpaste Cash Tupakka Deodorantti Hiusten leikkaus Miehet Naiset Sanomalehti Puhelinkortti Postimerkki WC-paperi Hammastahna Käteinen Cigarett Deodorant Hårklippning Män Damer Tidning Telefonkort Frimärke Toalettpapper Tandkräm Kontant Cinema ticket Concert Museum Theater Elokuvalippu Konsertti Museo Teatteri Biobiljett Konsert Museum Teater 27 www.arcada.fi University of Applied Sciences Helsinki, Finland