Because There Is Hope

Because There Is Hope
St Luke’s Hospital Annual Report FY12/13
VISION
To be a Christian Community Hospital of excellence,
showing God’s love and compassion in caring, especially for the elderly.
MISSION
We are committed to providing quality, holistic and
compassionate care to our patients.
St Luke’s Hospital is a 185-bed Christian community hospital, providing Medical,
Rehab and Nursing services, to persons of any race, language or religion. Our subsidiary, St Luke’s ElderCare,
provides Day Care and Active Rehab for the elderly, as well as Wellness Programmes.
BOARD OF DIRECTORS
Mr Foong Daw Ching
Dr Peng Chung Mien
A/Prof Tan Wee Liang
Mr Jeyaraj Indra Raj
Partner, Baker Tilly TFW LLP,
Chairman, Baker Tilly
International, Asia Pacific
CEO, ST Medical Services Pte Ltd
Partner, Harold Seet & Indra Raj
Elder, Bethesda (Bedok-Tampines)
Church
Associate Professor of
Management, Singapore
Management University
Church of Singapore
Graduates Christian Fellowship
Presbyterian Community Services
Appointed 19/10/92
Appointed 01/02/08
Appointed 10/05/04
Chairman wef 08/05/06
Vice-chair wef 01/10/10
Treasurer wef 01/10/10
Mr Victor Lim Teck Chuan
Prof Ernest C.T. Chew
Mr John Lau Tai Chong
Ms Chor Swee Suet, Judy
Deputy General Manager
(Convenience Business), NTUC Fairprice,
Associate Senior Fellow, Institute
of Southeast Asian Studies
Chief Financial Officer, STATS
ChipPAC Ltd
Bethesda (Frankel Estate) Church
Bethesda Katong Church
Bartley Christian Church
Appointed 19/10/92
Appointed 01/01/07
Head, Nursing & Deputy
Director, Clinical Standards and
Quality Department, Youth Health
Division, Health Promotion Board
Chairman
Vice-Chairman
Appointed 24/10/11
Treasurer
Resigned wef 01/07/13
Secretary
Wesley Methodist Church
Appointed 19/10/92
Secretary wef 19/10/92
Singapore Nurses Christian
Fellowship
Appointed 24/01/11
ALTERNATE MEMBERS
Mrs Helen Ko Executive Director, Beyond Age Pte Ltd (Bartley Christian
Church) Mr Quek Mong Hua Senior Partner, Lee & Lee (Bethesda,
Frankel Estate, Church) Mr Francis Maniam Church Elder, (Bethesda
Katong Church) Mr Choo Eng Beng Partner, PricewaterhouseCoopers
(Church of Singapore) Mr Allan Wong Kwok Wai Chairman, CRIG &
COCM (Graduates Christian Fellowship) Mr Johnny Lau (Presbyterian
Community Services, until Jan 2013) Mr Samuel Tan Regional Risk
Prof Ho Yew Kee
Mr Chua Song Khim
Head, Department of Accounting,
NUS Business School
Group CEO, NTUC Unity
Healthcare & Executive Director,
NTUC ElderCare
Appointed 01/02/08
Consulting Manager, Allianz Group (Presbyterian Community Services)
Ms Tan Wee King Head, Training Dept, Dover Park Hospice,
(Singapore Nurses Christian Fellowship) Dr Danny Ng Bock Hon
Clinical Director, Renovaré Pte Ltd (Wesley Methodist Church)
Appointed 01/03/11
CO-OPTED DIRECTOR
Prof Lee Hin Peng Chairman, St Luke’s ElderCare
Mr S. Dhanabalan
Mr Lee Chee Yeng
Professor, Saw Swee Hock School of Public Health
Former Chairman, Temasek
Holdings
Former CEO St Luke’s Hospital &
St Luke’s ElderCare
Resigned wef 27/03/13
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Honorary Advisor
Consultant, Special Projects
CHAIRMAN’S REPORT
Committee respectively. We are also thankful for faithful
partners like Wesley Methodist Church, Methodist Girls’
School, Princess Elizabeth Primary School, Henry Park
Primary School, Bukit Batok Secondary School, Nanyang
Girls’ High which have continued to contribute financially
as well as with volunteers in 2012/13. Sincere thanks
also to my fellow board members, functional committee
members, foundation members, other donors and
volunteers as well as the Agency for Integrated Care for
their contributions to the work at St Luke’s in the past
year. Last but not least, we are grateful to the Ministry of
Health for its continued support, including its funding of
St Luke’s Hospital’s new 48-bed wing, which is expected
to be completed by Mar 2014.
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“…because there is hope” (Job 11:18) is perhaps an apt
description of what drives the team at St Luke’s Hospital
and St Luke’s ElderCare. We provide community hospital,
day rehab, outpatient clinics and eldercare services. Many
of our patients and clients are persons who have suffered
from sudden acute illnesses like stroke, traumatic injury
like fractures or are persons needing help with their
basic activities of daily living. We therefore recognise the
importance of hope.
The St Luke’s team sets its sights on making a positive
difference to the lives brought our way. In 2012/13,
the team continued to do this at various levels - from
contributing on various Ministry of Health and/or
Agency for Integrated Care industry standard setting
committees, mentoring the next generation of clinicians,
to encouraging each patient with the progress made
each day. Awards such as the Inaugural 2012 President’s
Social Impact Award, the Healthcare Humanity Awards
and MOH Nurses’ Merit Awards, bring encouragement to
selfless hearts of service and we are grateful.
We thank God for dedicated ministry partners such
as A/Prof Pang Weng Sun (Chairman Medical Board,
Yishun Community Hospital, Senior Consultant, Geriatric
Medicine Khoo Teck Puat Hospital, Vice-Dean Clinical
Affairs, Lee Kong Chian School of Medicine, NTU) and
Ms Cheong Choy Fong (Director, Quality Management
Office, KTPH). They have provided wise counsel, beyond
the call of duty, to our clinical team for many years on our
Medical Advisory Board and Clinical Quality Assurance
2
As the needs of Singapore’s ageing population grows,
new and expanded opportunities for St Luke’s to reach
out arise. The task before us extends beyond the means
and abilities of any single institution, especially a voluntary
welfare organisation like St Luke’s. As we consider various
outreach opportunities in community/home healthcare
and even the potential of operating a nursing home, we
will be seeking broader and deeper engagements with
community partners.
Because there is hope, because we have been entrusted
to be a light, let us be found faithful to our calling. Let us
continue to work together In His Service.
Mr Foong Daw Ching
Chairman, St Luke’s Hospital
1. Chairman, Mr Foong, receiving the President’s Award for Social Impact from President Tony Tan Keng Yam, on behalf of SLH, Nov 2012
2. Minister of State, Ministry of Health & Ministry of Manpower, Dr Amy Khor, at SLH’s groundbreaking ceremony, Apr 2012
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SENIOR MANAGEMENT TEAM
Mr Lim Hock Chuan
A/Prof Tan Boon Yeow
Dr Kenny Tan
Ms Susie Goh
Mr Gribson Chan
Ms Leo Bek Hoon
Mr Sitoh Tuck Cheong
Ms Cheung Siew Li
Ms Germaine Chng
Ms Agnes Hew
Mr Adrian Lim
Ms Jenny Oo
Mr Ow Yong Kim Thiam
Ms Tan Bee Ker
Mr Daryl Tan
Ms Tham Lai Ping
Chief Executive Officer
Senior Manager,
Rehabilitation
Manager, Strategic &
Capability Development
Manager, IT
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Medical Director
Senior Manager, Human
Resource & Administration
Manager, Outpatient
Services
Chaplain
Chief Operating Officer
Senior Manager, Finance
Manager, Corporate Services
Manager, Operations
Director of Nursing
Manager, Medical Social
Work
Manager, Pharmacy
Manager, Care Integration
Office
CEO’S REPORT
3
Over the last seventeen years, capable and mission-driven
leaders built and grew St Luke’s Hospital (SLH) and St
Luke’s ElderCare (SLEC) from strength to strength. It was
therefore my privilege to take over the baton of leadership
at SLH and SLEC from 1 Mar 2013.
In 2012/13, St Luke’s continued in its drive for excellence
to produce optimum patient and client outcomes.
Recognising the impact emotional well-being has
on clinical outcomes, the SLH approach continues to
combine clinical excellence with pastoral care and
counselling. Patient-focused initiatives in 2012/13 include
the completion of the Specialised and Integrated Stroke
Rehabilitation pilot project and the use of Lexicomp.
Lexicomp is an online database, which facilitates access to
pharmaceutical information during doctors’ ward rounds.
A Care Integration Office was also set up to enhance
our collaboration with acute hospitals such as NUH.
With this, admission of patients from acute hospitals
can be carried out more seamlessly and re-admission
risks reduced. We also continued to build capabilities,
both in the continuous up-skilling of our professionals as
well as investment in technology such as the Silhouette
Advanced Wound Management System.
We recognise the imperative to be future-ready to cater
to the healthcare needs of the growing aging population.
We therefore continued to build expertise, not just for St
3. CEO, Mr Lim, receiving the baton from former CEO Mr Lee Chee Yeng
Luke’s but also for the intermediate and long-term care
sector. Our staff in the hospital taught and/or supervised
practicums of medical, nursing, rehabilitation, counselling
and theological students, at diploma, undergraduate and
post-graduate levels. Experts in wound care were brought
in to share international best practice. Research studies
were initiated to better understand dementia as an illness.
St Luke’s has been very blessed with like-minded
partners who are similarly driven to deliver the best for
our beneficiaries. Moving ahead, we look forward to
expanding and deepening collaborations with National
University Health System (NUHS), with whom St Luke’s
has had excellent close-working relationships since 2003.
Partnerships with foundation members must be refreshed
and engagement with school and community partners
taken to the next level.
Together, let us be God’s roadway in the wilderness and
rivers in the desert for those in need. To God be the glory.
Mr Lim Hock Chuan
CEO, St Luke’s Hospital
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BENEFICIARY PROFILE
INPATIENTS
The bulk of patients at St Luke’s Hospital come from lower income households.
70%
60%
of patients earn
of patients earn
$2,200
$1,500
a month or less
a month or less
SLH works closely with acute hospitals, serving the population in the west. Patients are referred mainly from NUH
and SGH.
55%
19%
from NUH
from SGH
26%
from other acute hospitals
(including Khoo Teck Puat Hospital,
Alexandra Hospital, Tan Tock Seng Hospital)
1,951
75%
Inpatient Admissions in FY12/13
were for rehabilitation
50,756
Inpatient Therapy Sessions
were held
5
25%
were for sub-acute care
1,299
also received Wound Care
BENEFICIARY PROFILE
OUTPATIENTS
To ensure continuity of care for former inpatients, SLH provides follow-up care through our outpatient clinics, day rehab
and home healthcare services.
7,802
Outpatient Clinic Sessions
12,068
Day Rehab Sessions
1,199
Home Healthcare Visits
DELIVERING OUTCOMES FOR PATIENTS
INPATIENTS
79%
At discharge,
of patients improved significantly* in their ability to perform basic
activities like personal grooming, toileting, feeding and moving about independently.
*10 point or more improvement as measured by the Modified Barthel index
OUTPATIENTS
At discharge from our outpatient services/day rehab centre, many of our patients are better able to re-integrate into
the community. This includes improved ability to do domestic chores independently, engage in leisure or work as well
as outdoor activities.
Percentage of patients with significant improvement* at discharge:
62%
Back-On-Your-Feet Programme
46%
Orthopaedic Patients
42%
Stroke Patients
*5 point or more improvement as measured by the Frenchay Activities Index
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PATIENTS, OUR BENEFICIARIES
Meeting Rehab Needs
Good early rehab of stroke patients is key to their
recovery and subsequent ability to perform activities of
daily living (ADLs) independently. SLH continues to build
expertise in this area. This includes our Specialised and
Integrated Stroke Rehabilitation (SIP) pilot project which
was completed last year. The project received the Best
Oral Research Paper Award at the National Occupational
Therapy Conference in Aug 2012. SLH had, in 2007,
introduced Constraint Induced Movement Therapy
(CIMT) into Singapore. Last year, we embarked on a pilot,
‘Enhanced CIMT’, to see if it was possible to achieve
the same patient outcomes with reduced therapy time.
The results could have implications on the effective
deployment of scarce rehab professionals. In our on-going
‘Robotic Glove Project, we aim to develop an effective
and affordable rehab aid for our Neuro Hand Orthosis
Therapy Programme. This was borne out of the challenge
that existing devices are costly, aesthetically discouraging
or cause muscle fatigue in patients. Product testing was
completed last year. Work is underway to improve and
commercialise the product and make them available to
our patients.
Our subsidiary, St Luke’s ElderCare (SLEC), continues to
provide a continuum of rehab care through its MOHaccredited Active Rehab programme. With Ayer Rajah,
Tampines and Telok Blangah SLEC centres passing the
MOH accreditation in Jul 2013, all 12 centres are now
recognised by MOH as Community Day Rehab providers.
Clients may therefore apply for government means test
subsidies and can pay their fees using Medisave.
Caring for the Sub-Acute Ill
The collaboration with NUH to provide direct access to
outpatient gastro-scope services at NUH, with same-day
summary results to elucidate the cause of anemia, was
another initiative to reduce the necessity of readmissions.
Medical care was also ramped up with at least one senior
doctor supervising medical officers during all weekends
and public holidays.
Healing Wounds
In 2012/13, SLH treated 1,299 inpatients with wounds
and held 994 outpatient wound clinics. These comprised
mainly pressure ulcers, leg ulcers, surgical abdominal
wounds, orthopedic stumps. As a recognised wound care
expert in the intermediate and long-term care sector,
SLH invested in ‘Silhouette’, an advanced wound care
management system. With Silhouette’s 3D imaging
device, our wound care clinicians can now capture wound
measurements more accurately and track wound healing
progress more efficiently.
Patients with Dementia
SLH is a pioneer community hospital providing care for
persons with dementia (PWD) with a dedicated dementia
ward. In view of the projected increased prevalence of
dementia in Singapore, plans are underway to double
the size of our dementia ward. Apart from expanding
the physical dementia-friendly infrastructure, a training
plan comprising basic, intermediate and advanced
components, to equip all clinical staff to manage PWD
is also in place. This will be progressively rolled out in
2013/14. SLH also held its 2nd Dementia Awareness Day
in Nov 2012.
Singapore ranked 4th in the world for life expectancy. We
are therefore seeing patients who are increasingly frail.
To minimise the risk of patients having to be transferred
back to acute hospitals, several initiatives were launched
in 2012/13. These included collaboration with NUH’s
Care Coordinators to assess all NUH patients’ clinical
status based on pre-set guidelines, prior to their transfer
to SLH. Besides helping to ascertain suitability of patients
for transfer to SLH, the team was also trained to identify
stable patients for fast-track transfer to SLH.
To further the study and understanding of dementia as an
illness, SLH is involved in various research programmes. A
“Harmonisation Study on Improving Diagnosis of Vascular
Cognitive Impairment by Prospective Longitudinal Clinical
Studies” in collaboration with NUHS’ Memory Aging &
Cognition Centre is on-going. A collaboration with NUHS’
Geriatric Department to compare cognitive function,
diabetes and dementia is also in progress and is expected
to be completed by end-2013.
A Care Integration Office was also formally set up to
enhance pre-admission and admission processes. Together
with SLH’s ACTION post-discharge care co-ordinators,
this will improve seamless care of patients from acute
hospitals to SLH and back into the community.
Outpatient Services
7
As a pioneer in outpatient clinics focused on the elderly,
SLH continued to innovate in our service offerings with
the Outpatient Risk Stratification project during the
PATIENTS, OUR BENEFICIARIES
year. In conjunction with NUH, we consolidate selected
qualifying NUH patients’ Specialist Outpatient Clinic (SOC)
appointments into a single Family Medicine appointment
at SLH. For patients, they save on travelling, time spent
at multiple clinics as well as on their total healthcare
expenditure. For NUH, this frees up capacity to see other
patients. For the healthcare system, this translates to
lower costs.
In line with the global healthcare movement to better
right-site patients, our outpatient services team also
initiated an inter-disciplinary project to facilitate safe and
earlier discharge of inpatients back into the community.
Clinical Quality
At SLH, clinical quality is a journey of continuous
improvement. Several initiatives were undertaken to
further raise clinical quality standards. To improve patient
safety, the Medication Reconciliation Project looked into
reconciling the multiple medications which our patients
frequently bring in on admission, in a more systematic
and comprehensive way.
Another clinical quality initiative last year was SLH’s
collaboration with AIC and NUH for MRSA (Methicillin
Resistant Staphylococcus Aureus) reduction. The project
resulted in positive outcomes, as evidenced by a decrease
in new MRSA colonisations at the hospital. SLH was
subsequently invited to share its positive results at
the 2013 International Forum on Quality and Safety in
Healthcare, held in London in Apr 2013.
Patient Safety Walkabouts by SLH senior management
were also introduced in Jun 2012. These walkabouts
communicated to all staff, the importance the leadership
placed on patient safety and high standards of care. We
also continued to hold an annual Clinical Quality Day.
Pastoral Care
Our pastoral care team continued to walk alongside our
patients on their road to recovery. Care and counselling
help patients and their loved ones better manage anxiety
and depression. Apart from regular chapel services,
diversional therapy sessions were also organised by our
chaplaincy team at Chinese New Year, the Dumpling
Festival, the Mid-Autumn Festival, Easter and Christmas.
Where appropriate, our chaplains also assist with family
conferences and bereavement support.
Illustration done
by SLH to explain
our role to
school children
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PATIENTS, OUR BENEFICIARIES
“The hospital staff have showered me with love and have
helped me in so many ways. I enjoy the company of the
nurses and therapists who are like my friends. Their love
and care help me to feel more at ease and I can cope
better than if I were alone at home.”
“I’m glad that the staff here are good-hearted and warm.
They are polite and attentive to my needs and make me
feel at home. I hope that everyone will extend a helping
hand to donate to a good cause – to let this caring
hospital support and help patients with difficulties.”
- Ms Liew San Yin
- Mdm Ng Ah Lui
Ms Liew was born with a shortened Achilles tendon on
her left leg, which forced her to walk tip-toed and caused
great strain over time. She underwent an operation to
lengthen the tendon and was admitted to SLH for postoperative rehabilitation. To pay for her operation and
rehabilitation, Ms Liew used savings from her previous
jobs as a kitchen and factory worker. SLH assisted in
her application for subsidies from the CDC, government
and SLH’s Patient Welfare Fund. To ensure her wellbeing
after discharge, arrangements were also made for the
installation of non-slip floor treatment to parts of her flat,
as well as home help services that included meal deliveries
and housekeeping assistance.
Mdm Ng was referred to SLH after an unfortunate
misstep on a slippery toilet floor which resulted in a hip
fracture. At that time, her son was looking for a job and
her husband was in hospital for a gastric infection. The
family had little savings as she had stopped working as
a hairdresser 10 years ago, while her husband held a
job as a factory cleaner. SLH waived her patient deposit
and continued to assist Mdm Ng with her bill even after
her discharge.
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“No matter how far I stay, I will come back. The doctors
and nurses are very good and very compassionate. Last
time, I went to many polyclinics and still, my wound got
worse. My boss told me to try St Luke’s Hospital and my
leg healed so well. I don’t know what to do if not for this
place. I just want to get well and work.”
“I am very thankful to my therapists, Chitra and Natalie.
They are very caring. The nurses are loving and kind too.
Miao Ling helped me to cut the cost of my dressings and
therapy. She applied for Medisave also.”
- Ms Tan Guek Lan
- Ms Yong Li Li
What started as a simple allergy escalated into a wound
that was cripplingly painful. Ms Yong had initially put off
the idea of medical care, thinking of the cost she would
have to bear. Working as a cleaner, the $700 she earns
monthly is thinly stretched over transport, food and
utilities. Recognising Ms Yong’s financial challenges, SLH’s
Patient Welfare Fund was used to settle her consultation
and treatment costs.
Ms Tan had broken her ankle which required surgery
and a 2-week stay at an acute hospital. She lives in a
flat with her mother and siblings, with her elder sister
working to support the family. While they live frugally,
an accident like this can set the family back severely. She
required post-operative rehab and was referred to SLH.
SLH helped explore various means to reduce her out-ofpocket expenses.
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PEOPLE, OUR STRENGTH
Recognising the importance of people development
to the quality of care provided, SLH invested 4% of its
manpower costs last year on training and development.
This was made possible to a large extent by MOH’s
Community Silver Trust Fund. Programmes attended by
staff in 2012/13 included formal professional qualification
programmes as well as short courses.
Internal continuing education programmes were also
organised. These included Medication Administration and
Pharmacology updates by the Nursing Medication Safety
Committee, Emergency Management “Code Blue Drills”
and Hand Hygiene Talks. Nursing Division’s Research and
PROFESSIONAL QUALIFICATION
PROGRAMMES 2012/13
As part of staff and organisational capability development,
SLH staff also participated in conferences and study trips.
A multi-disciplinary team of therapists, nurses and a
doctor participated in the 7th World Neuro Rehabilitation
Conference (Melbourne) in May 2012. Members of the
Chaplaincy Team visited 16 Hong Kong government and
private hospitals, homes and hospices in Feb 2013, to
observe best practices in pastoral care.
These programmes and initiatives will help ensure SLH is
better equipped to meet the needs of patients, as well as
the increasingly challenging healthcare environment.
•
Master in Nursing
•
Master in Health Science (Administration)
•
Bachelor in Science (Nursing)
•
Graduate Certificate in Palliative Care
•
Advanced Diploma in Nursing – Medical/Surgical
•
Advanced Diploma in Nursing – Gerontology
•
Advanced Diploma in Nursing – Palliative Care
MOH Nurses Merit Award
•
Singapore Nursing Board Registered Nurses Exam
Senior Staff Nurse Tan Soo Keng (2012)
Asst Nurse Manager Tan Yuh Lin (2013)
LEADERSHIP DEVELOPMENT, SHORT
COURSES & CLINICAL ATTACHMENTS
2012/13
•
SMU-SingHealth Graduate Diploma in Healthcare
Management & Leadership
•
Social Leadership Programme
•
Habitudes – The Art of Self Leadership
•
Wound Management Course and clinical
attachment at La Trobe University, Melbourne
•
11th Aspic Infection Control Course (KL)
•
2-month clinical attachment with NUH’s Cardiology
and Neurology Wards
•
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Journal Club also held regular meetings, with Ms Ang
Beng Choo from MOH sharing her expertise, research and
journal readings monthly.
Basic Cardiac Life Support (BCLS) training
EXTERNAL AWARDS
President’s Award for Social Impact 2012
St Luke’s Hospital
The Courage Fund Healthcare
Humanity Award
SNM Theresa Chuah (2012)
Dr Colin Ngeow (2013)
SingHealth Quality Service Award
(SHQSA) – Gold
2 staff members
SingHealth Quality Service Award
(SHQSA) – Silver
17 staff members
9th National Healthcare Quality Improvement
Poster Competition
Nursing QA committee submitted 3 posters, out of
which 2 were shortlisted as finalists and one received a
commendation award
Best Oral Research Paper Award,
National Occupational Therapy Conference
Specialised and Integrated Stroke Rehabilitation Project
PARTNERS, FOR THE GREATER GOOD
Recognising our role within the broader healthcare
ecosystem, SLH seeks to also add value to the healthcare
sector. In 2012/13, we continued to do this by helping to
grow Singapore’s healthcare talent pool and setting and
maintaining healthcare standards.
In Growing Singapore’s Healthcare Talent Pool
• As Programme Director for NUHS’ Family Residency
programme, Medical Director SLH is helping to grow
the pool of Family Medicine physicians in Singapore.
• Medical Clinical Education & Supervision: Our
medical division conducted examinations for the
Graduate Diploma in Geriatric Medicine and the
Master of Medicine (Family Medicine). SLH senior
doctors continued to teach at NUS’ Yong Loo Lin
School of Medicine. NUS’ Master of Medicine (Family
Medicine) students and undergraduates, James Cook
and Duke-NUS undergraduates continued to have
their clinical attachments with SLH. In addition, SLH
also had 2 Advanced Geriatric Medicine trainees from
Changi General Hospital and 2 doctors from Jurong
Community Hospital on attachment in 2012/13.
• Nursing Clinical Education: SLH is a Singapore Nursing
Board accredited centre for clinical education for the
Pre-enrollment, Pre and Post-Registration Nursing
Programmes. We are also an ITE-accredited Training
Centre for the ITE Skills Course (ISC) and a Competent
On-The-Job Training Centre (COTJTC). SLH therefore
continued to receive students on clinical attachments
from Nanyang Polytechnic, Ngee Ann Polytechnic,
NUS and Parkway College. In 2012/13, SLH also
hosted nursing students from Macau and Serei
Christopher University, Japan.
• Wound Conference: SLH held our 6th Annual
Wound Conference in Mar 2012. Speakers included
renown wound care practitioners such as Ms Kerlyn
Carville of La Trobe University, Australia, Ms Kathy
Leak, Doncaster and Bassetlaw Hospital, UK and
Dr Harikrishna, President of the Malaysia Society of
Wound Care Professionals. The conference drew more
than 300 participants from acute hospitals as well as
the intermediate and the long-term care sector.
• Wound Care Education: SLH Director of Nursing
conducted a half-day lecture and half-day workshop
together with Prof Finn Gottrup of Denmark and
Dr Madeleine Flanagan of UK. SLH also conducted
a training session at NUS’ Yong Loo Lin School of
Medicine’s Graduate Diploma in Geriatric Medicine
programme and a 2-day wound care course for
NTUC ElderCare. In addition, SLH hosted 17 nursing
students and 5 instructors from the Thai Red Cross
College of Nursing, Bangkok, as part of their study
tour on Wound, Ostomy and Incontinence.
• Rehabilitation: SLH is a participating institution in
AIC’s CREATE scheme, which helps to grow the
pool of qualified therapists in Singapore. SLH also
organised its 6th Neuro Development Training course
in Sep 2012.
• Dementia Education: SLH Medical Director and
Manager Medical Social Work spoke on “The Art
& Science of Matching PWDs with Community
Resources”, at NUS in Jul 2012.
• Pastoral & Theological Training: In 2012/13, our
chaplaincy team supervised 9 counseling students
during their practicum from SIM University, NIE
College, SBC School of Counseling and Youth
With A Mission. 3 theological students from Trinity
Theological College were also attached to SLH.
• Jurong Community Hospital (JCH): As JCH prepares to
commence operations in 2015, plans are in progress
for JCH staff, both clinical and non-clinical, to be
nested/trained at SLH. In addition, SLH Chairman,
Mr Foong Daw Ching and SLEC Chairman, Prof Lee
Hin Peng, continue to serve on the Jurong Health
Services Board.
In Setting & Maintaining Standards
The SLH team continued to contribute on various industrylevel committees. New appointments in 2012/13 included :
• SLH Medical Director as Chairperson of AIC’s Medical
Advisory Board;
• SLH Director of Nursing as a member of MOH’s National
Nursing Taskforce, AIC’s Home Care Workgroup and
Singapore Nursing Board’s Complaints Committee;
• SLH Senior Nurse Educator as MOH’s independent
auditor to nursing homes;
• SLH Manager Medical Social Work as co-chair of
MOH’s MSW Development Workgroup;
• SLH Senior Manager of Rehabilitation to MOH’s
HMDP’s Funding Evaluation Panel.
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13
PARTNERS, FOR THE GREATER GOOD
LOOKING AHEAD
Donors & Volunteers
A strategic review of St Luke’s Hospital’s clinical directions
was done in 2012. Subsidiary SLEC opened its 12th centre,
Changkat, in Apr 2013. Given the imperative for greater
integration of care and the growing healthcare needs of
our community, a group strategic review encompassing St
Luke’s Hospital and St Luke’s ElderCare is underway. This
review will consider areas for alignment, consolidation,
as well as growth. These include expanding St Luke’s
community and home healthcare, leveraging off SLEC’s
pan-island network of 12 centres. Work processes,
organisational structures and governance structures will
be also reviewed to ensure St Luke’s sustainability in the
years ahead. There will also be closer collaborations with
NUHS, other acute hospitals within the vicinity of SLEC
centres, as well as other intermediate and long-term
care providers.
Donor and volunteer partners continued to provide
invaluable support to SLH in 2012/13. Wesley Methodist
Church continued to dedicate their Easter Sunday offering
to St Luke’s, which totalled more than $230,000 in
2012/13. Likewise, Methodist Girls’ School continued to
raise funds for SLH through its annual Band[Age] concert.
The event raised more than $80,000 last year. Bethesda
Katong Church provided support by organising a St Luke’s
Charity Golf event in Apr 2013. Charity Bike ‘n’ Blade
selected St Luke’s as its 2012 beneficiary. Course Security
SG and Aik Chong International rallied friends and family
to raise funds for 31 wheelchairs and rehab weights.
In 2012/13, 14 primary and secondary schools contributed
to SLH with volunteers. 19 also participated in St Luke’s
2012 Hong Bao project. For a second year running, Ngee
Ann Polytechnic’s Business and Accountancy Society
adopted SLH as its beneficiary.
The SLH Team is indeed thankful for the blessings our
volunteers and donors have been to SLH. Plans are in
progress to deepen and widen the level of engagement
with our community partners. We therefore look forward
to the future with excited anticipation.
Anne Frank said “How wonderful it is that nobody need
wait a single moment before starting to improve the
world.” Because there is so much more to life than this,
the SLH Team invites you to join us on this journey.
SCHOOL PARTNERS 2012/13
•
Assumption Pathway School
•
Bukit Batok Secondary School
•
Dazhong Primary School
•
Henry Park Primary School
•
Hillgrove Secondary School
•
Methodist Girls’ School
•
Nanyang Girls’ High
•
NUS High School
•
Princess Elizabeth Primary School
•
Raffles Girls’ School
•
Regent Secondary School
•
River Valley High School
•
St Margaret’s Secondary School
•
Unity Secondary School
14
EXECUTIVE COMMITTEE
MEDICAL ADVISORY COMMITTEE
FUNDRAISING COMMITTEE
Mr Foong Daw Ching
A/Prof Pang Weng Sun
Mr Jeyaraj Indra Raj
Dr Peng Chung Mien
Partner, Harold Seet & Indra Raj
Appointed 01/07/06
A/Prof Tan Wee Liang
Vice Dean, Clinical Affairs, Lee Kong Chian
School of Medicine, Chairman, Medical
Board, Yishun Community Hospital, Senior
Consultant, Geriatric Medicine KTPH
Appointed 01/06/02
NOMINATION COMMITTEE
Head & Senior Consultant, Department of
Rehabilitation, Tan Tock Seng Hospital
Appointed 01/09/05
Mr Foong Daw Ching
Dr Gerald Chua
Chairman
Vice-Chairman
Mr Jeyaraj Indra Raj
Secretary
Treasurer
Chairman
Partner, Baker Tilly TFW LLP & Chairman,
Baker Tilly International, Asia Pacific Region
Appointed 01/01/07
Prof Ernest C.T. Chew
Associate Senior Fellow, Institute of
Southeast Asian Studies
Appointed 01/01/07
Dr Peng Chung Mien
CEO, ST Medical Services Pte Ltd
Appointed 01/10/10
Chairman
Dr Chan Kay Fei
Chief of Medicine, Jurong General Hospital
Appointed 01/06/10
A/Prof Aymeric Lim
Chairman, Medical Board,
National University Hospital
Appointed 01/06/10
A/Prof Lim Lean Huat
Adjunct Associate Professor, Family Medicine
Division, National University of Singapore
Appointed 01/09/05
Ms Low Mui Lang Georgina
AUDIT COMMITTEE
Executive Director, The Salvation Army,
PeaceHaven Nursing Home
Appointed 01/06/05
Prof Ho Yew Kee
A/Prof Louis Tan Chew Seng
Chairman
Head, Department of Accounting,
NUS Business School
Appointed 01/07/06
Mr Graham Berry
Advisor, SLEC
Appointed 01/07/12
Senior Consultant, Neurology, National
Neuroscience Institute
Appointed 01/09/05
Dr Jason Yap
Chief Knowledge Officer, Agency for
Integrated Care (AIC)
Appointed 01/06/02
Mr Phillip Lee
HUMAN RESOURCE COMMITTEE
Mr Tony Lee
Chairman
Mr Yeo Ek Khuan
Accountant
Appointed. 01/07/06
Mr Lim Hock Chuan
Former Deputy Secretary, Ministry of Finance
Appointed 01/08/11. Resigned 28/02/13
CHAPLAINCY COMMITTEE
Dr Ernest C.T. Chew
Chairman
Elder, Bethesda (Frankel Estate) Church
Appointed 01/01/07
Dr Eileen Aw
Justice of the Peace and Founding Executive /
Medical Director of St Luke’s Hospital
Appointed 01/07/06
Mr Choo Eng Beng
Partner, PricewaterhouseCoopers LLP
Appointed 01/07/12
Mr Victor Lim
Deputy General Manager, NTUC FairPrice
Appointed 23/08/12
INVESTMENT COMMITTEE
Mr John Lau Tai Chong
Acting Chairman
Chief Financial Officer, STATS ChipPAC Ltd
Appointed 01/03/07
Mr Ho Li Wen
Former financial investment professional
Appointed 01/06/11
Mr Lim Say Yan
CPA. Former senior corporate finance executive
(Singapore listed company and MNCs)
Appointed 01/06/11
Mr Tan Hui Boon
Former senior executive
(Large Singapore publicly-listed corporations)
Appointed 01/11/08. Resigned 1 July 2013
MEDIFUND COMMITTEE
Accountant
Appointed 01/07/06
Consultant
Appointed 01/07/06
Chairman
Dr Peng Chung Mien
CEO, ST Medical Services Pte Ltd
Appointed 01/06/01
A/Prof Pang Weng Sun
Mr Francis Maniam
Chairman
Board Member (alternate) of
St. Luke’s Hospital
Elder Bethesda Katong Church
Appointed 01/06/01
Vice Dean, Clinical Affairs, Lee Kong Chian
School of Medicine, Chairman, Medical
Board, Yishun Community Hospital, Senior
Consultant, Geriatric Medicine KTPH
Appointed 01/06/99
Dr Goh Soon Noi
Ms Seah Yen Goon
Director of Nursing, Singhealth Polyclinics
Appointed 01/06/01
Associate Trainer, SBF Entrepreneurship
Development Centre Pte Ltd
Appointed 01/03/08
Mr William Thien
Consultant/Trainer
Effective Outsource Networks
Appointed 01/01/11
Chief Medical Social Worker,
Changi General Hospital
Appointed 01/06/01
Ms Gwee Pek Hoon
Ms Ho Gang Hiang
Consultant, PAP Community Foundation
Appointed 01/04/05
Mr Lee Kim Hwee David
Pastor, Queenstown Chinese Methodist
Church
Appointed 14/05/03
Mrs Wee Soo Jong
Elder, Bethesda Katong Church
Group Leader, Bible Study Fellowship
Appointed 05/01/10
Rev (Dr) Lee Chong Kau
Mr Lim Hock Chuan
ADVISORY COMMITTEE
Rev Goh Aik Hiang
Director, Institute of Elders
Appointed 01/01/95
Dr Danny Ng
Clinical Director, Renovaré Pte Ltd
Appointed 01/06/09
Trainer (Freelance)
Appointed 01/01/95
Deputy Secretary, Ministry of Finance
Appointed 01/08/11. Resigned 28/02/13
Dr Eileen Aw
Justice of the Peace and Founding Executive /
Medical Director of St Luke’s Hospital
Appointed 01/03/05
Dr Bobby E K Sng
President, Bible Society of Singapore
Appointed 01/03/05
15
IPC Number HEF0004/G
IPC Status Effective Date 23 Sep 2011 to 22 Sep 2014
Charity Registration Number 1036
Charity Registration Date 2 Aug 1994
ROS/RCB Registration UEN 199205095C
Constitution Public Company limited by Guarantee.
Established 22 Sep 1992
Subsidiary St Luke’s ElderCare
Registered Address 2 Bukit Batok, Street 11, Singapore 659674
Auditor Moore Stephens LLP
Banker DBS Bank Ltd
St Luke’s Hospital is in compliance with the Code of Governance for
Charities and IPCs. Its Governance Evaluation Checklist can be viewed
at Charity Portal https://www.charities.gov.sg
Foundation Members
2 Bukit Batok, Street 11, Singapore 659674
Tel: (65) 6563 2281 • Fax: (65) 6561 8205 • Email: [email protected]
www.slh.org.sg