May/June 2014 - Indiana Apartment Association

Transcription

May/June 2014 - Indiana Apartment Association
May/June 2014
The Official Publication of the
Also INSide...
PAC Golf Classic Recap • Maintenance Mania
TABLE of
Contents
Published bimonthly by the Indiana Apartment Association
15
May/June 2014
The Official Publication of the
Model Bus Tour
The Indiana Apartment Association
New Construction Tour set for September 2
19
Around The State
20
Government Affairs Update
16
Atmosphere
and Amenities
Catch up on some activities from affiliates
IAA Works on Behalf of Industry
22
Maintenance
Mania
Also INSide...
From the IAA President....................................................................................................................................6
From the IAA Chairman of the Board.........................................................................................................7
PAC Contributors.................................................................................................................................................8
NAA Chairman Column..................................................................................................................................10
PAC Golf Classic................................................................................................................................................11
Model Bus Tour................................................................................................................................................15
Association News..............................................................................................................................................21
Member News....................................................................................................................................................25
Calendar of Events...........................................................................................................................................27
National Focus...................................................................................................................................................28
9100 Keystone Crossing, Ste. 725 • Indianapolis, IN 46240
P: 317-816-8900 • F: 317-816-8911 • [email protected] • www.iaaonline.net
_________________________________________________________
OFFICERS
Chairman Jerry K. Collins, Flaherty & Collins Properties
Vice Chairman Sandy Carmin, Englert Management Corporation
Secretary Chad Greiwe, Gene B. Glick Company
Treasurer Jordanna Paciorek, Edward Rose & Sons
Past Chairman Adam Van Rooy, Van Rooy Properties
direct BOARD members
Don Brunner, Denizen Management
Brian Cranor, Cityscape Residential LLC
John Ehrhardt, The Sterling Group
Randy Escue, Dominion Realty, Inc.
Nancy Flynn-Strater, The Sexton Companies
Mike Gorman, Edward Rose & Sons
Cindy Green, HI Management
Jon Hicks, Andover Management Corp.
Alex Jackiw, McKinley Properties
Nikki Johnson, CFC, Inc.
Mark Juleen, J C Hart Company
Cindy Koehler, Buckingham Management
Steve Lavery, Herman & Kittle Properties
Jeanne Milan, Samaritan Companies
Tom Spencer, Meridian Management Corporation
George Tikijian, Tikijian Properties
Chuck Townsend, Sheehan Property Management
Mary Trujillo, Barrett & Stokely
Adam Van Rooy, Van Rooy Properties
Margie Williamson, Pedcor Management
associate BOARD members
Lara Smith, Apartment Guide Consumer Source, Inc.
Chris Moore, APCO Supply
chapter staff members
Yvonne Avary • Executive Director, Apartment Owners and Managers Association of Terre Haute
Beth Wyatt • Executive Director, Apartment Association of Fort Wayne and Northeast Indiana
Amy Phillips • Executive Director, Apartment Association of Southern Indiana
Paula Carey • Executive Director, Northern Indiana Apartment Council
IAA Staff
INSites Publisher Lynne Petersen, CAE, President • [email protected]
INSites Editor Jean Lloyd • [email protected]
Director of Government Affairs Gretchen White • [email protected]
Director of Membership & Education Franny Upp • [email protected]
Director of Events & Expositions Lauren O’Neill • [email protected]
Accounting & Education Assistant Kristie Fessler • [email protected]
Events & Exposition Assistant Meredith Galliher • [email protected]
Accounting Manager Mary Massey • [email protected]
Front Desk Coordinator Cassandra Michel • [email protected]
On the Cover:
New levels of convenience and luxury amenities are developing to meet the demand by
today’s renters. Photos ©Daniel Showalter Photography
POSTMASTER: Send address changes to: Indiana Apartment Association, 9100 Keystone Crossing, Ste. 725, Indianapolis, IN 46240, Phone (317) 816-8910, Fax (317) -8168911. Presorted standard at Indianapolis, IN. The views herein are those of the writers and advertisers and do not necessarily reflect those of the magazine’s management
or ownership. IAA welcomes stories, art and photo contributions. All such material must be accompanied by a self-addressed, stamped envelope or it will not be returned.
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INSites May/June 2014
www.iaaonline.net
www.iaaonline.net
May/June 2014 INSites
5
from the
IAA
President
We Must Remind Policy Makers of
Industry’s Positive Economic Impact
An article in Indianapolis Business Journal recently posed
the question of whether apartments are being overbuilt in
Indianapolis, specifically the northern suburbs. The article
presented a synopsis on the need for apartments and then listed
the many developments planned north of Interstate 465.
Lynne Petersen, CAE
IAA President
The article was a little light on the facts that we have been seeing
in our industry news. We know the millennial generation will
make up 24 million households between 2015 and 2025 and as
a result, the number of households in that age group will rise
by 2.7 million in the next decade. Many from the millennial
generation will become apartment renters and they will rent
for a variety of reasons. Some will rent because they have large
student loan debt and some will rent because they witnessed
the housing crisis and are disenchanted with home buying.
When you combine this information with the fact that the
nation’s homeownership rate is currently the lowest it has been
in 50 years, a clear picture emerges. Already, since 2008 4.8
million renter households have been added in the United States
and the local housing market has not kept up with this growth.
I don’t want to speculate on whether we are overbuilding or
not. I will let the experts and the developers who are watching
absorption rates and rent growth make that argument.
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What troubles me from this article is the expressed perception
of our industry by local officials and the facts that are missing
from our industry’s point of view.
One city official stated, “These projects tax our police, our fire
department and our schools.” However, no one mentioned that
Indiana statistics show that only 19 percent of those who live in
apartments have children and 81 percent are single individuals living
alone or with roommates or married couples with no children. They
also failed to mention the fact that apartments pay property taxes at
the two percent tax cap, while single family (with statistically more
children) have their property taxes capped at one percent.
Also while the article talked about building too many
apartments, there was never any consideration given to the
fact that in 2011 new apartment construction contributed $166
million in spending and supported 1,832 new jobs for a total
economic contribution of $365 million dollars to the Indiana
economy. Overall apartments contributed $13.6 billion dollars
to the state economy and supported 325,000 jobs.
The apartment industry is a growing vibrant industry and
people are becoming renters by choice. We need to continue
to remind policy makers of the positive economic impact our
industry has on our state and local communities.
www.iaaonline.net
from the
Getting The Most Out
Of Your IAA Membership
What’s the best way to stay informed and be engaged in
the multifamily community? Take full advantage all that
the Indiana Apartment Association offers. Be proud of your
membership, stay up to date and involved and be sure your
voice it heard.
Whether you’re attending a Power Lunch or a class on Fair
Housing, you’re gaining knowledge, meeting other members
and developing long- term relationships. Growing your
network and learning best practices not only works to your
advantage, but that of your entire company. Every time
an employee attends a class or an event, that employee’s
knowledge of the multifamily industry grows. The potential
for cumulative impact throughout your company is staggering.
Through government relations, education and public relations
IAA works to keep members informed on current news
industry developments and provide effective opportunities
for advertising to a targeted industry audience representing
more than 218,000 units.
IAA is here to represent you and we are taking steps to be
sure you get the most of your membership. Each quarter
IAA holds a new member orientation. These events are not
just for new members but also for new employees. Even if
your company has been a member of IAA for years, any
new employee is encouraged to attend a new member/new
employee orientation to learn more about IAA, get fully
connected in the industry and understand the best ways to
capitalize on membership.
IAA
Chairman of
the Board
Together IAA members are a constructive force working
for the betterment of the multifamily housing industry. By
continuing to work together, we can further increase the
value IAA provides to members; improve the efficiency and
effectiveness of our organization and further strengthen the
multifamily industry.
IAA’s annual Midwest Multifamily Conference is set for
October 15-16, 2014 this year and it’s easily the most
visible opportunity engage with IAA. Companies attend the
Midwest Multifamily Conference because we offer the most
cost-effective way to future-proof your profitability with
world-class education, national and regional exhibitors, idea
sharing, and best practices for everyone from maintenance to
marketing.
Jerry Collins
IAA Chairman of the Board
We’ve heard from company after company that just having
your executive staff attend the conference is not enough.
It’s important to include property managers, maintenance
supervisors, and everyone who contributes to the success of
the company. The 2014 Midwest Multifamily Conference
is by far most cost-effective way to train and develop
everyone in your organization from sales to maintenance to
management. I look forward to seeing you there as we enjoy
a huge trade show with national and regional exhibitors, and
the best networking and special events.
IAA also thrives on the support and volunteer spirit of leaders
from both our regular and associate members. Thanks to
generous sponsors and those who volunteer their time to
enhance services and events in support of IAA, we are able to
help each member develop closer ties and find more ways to
benefit the multifamily industry as a whole.
www.iaaonline.net
May/June 2014 INSites
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The IMFHPAC is IAA’s nonpartisan political action committee that invests in candidates who are supportive
of industry issues and are pro-business legislators. These funds aid in the election of candidates whose
legislative voting records and/or positions on multifamily issues will enhance the business climate in the
state of Indiana.
CONTRIBUTOR LIST*
Platinum Investors ($1.50 per unit)
18 Capital Group
3 Point Property Management
Abbey Stombaugh
Arnel, Inc.
Banner Property Management, LLC
Bloomington Housing Authority
Brad Nash
Braden & Associates-Architonics, Inc.
Brookside Properties Inc.
Buckingham Management, LLC
Carr Property Group
CDI, Inc.
Cedarview Management
Chronister Properties
Cityscape Residential, LLC
Coomer Seedling, LLC
Core Redevelopment LLC
Country Squire Apartments
Crestline Property Management
Dominion Realty, Inc.
Edward Rose & Sons
Emmert Property Management
Englert Mgmt Corp.
Feichter, Realtors
Four Seasons Realty
Gene B. Glick Company, Inc.
Given & Spindler Companies
GT Properties
Hawthorne Residential Partners
Heugel Realty, Inc.
Huber Properties
Hudgins & Co.
Indian Village Investments
Jehl Apartments LLC
J C Hart Company
JCap Management
John & Stacy Hayes
JRK Residential Group
Kramer Lumber Company
Lakeside Residences
LI Combs & Sons Management Co.
LRG, LLC
Madisonville-West Properties, Inc.
Maple Crest Realty Corp.
Masterson Properties, LLC
Metro Real Estate
Miller Valentine Group
Neil A. Burd
Newlin-Johnson Co., Inc.
Novogroder Companies Inc
Oxford Gables
PAR Enterprises
Pearl Group Properties
Princeton Enterprises LLC
Realty & Mortgage Co.
Regor, LLC
Riverstone Residential
Robert Hoopingarner
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Samaritan Companies
Shaw Rentals
Sentry Management Services Inc
Sheehan Property Mgmt, Inc.
Tazian Properties
Teakwood Arms
Telzloff LLC
Ten South Management
TGM Associates L.P.
Tom Hoot Rentals
Turtle Creek Management, Inc.
Urbahns Group an Indianapolis Co.
Van Rooy Properties
Westminster Management LLC
Williw Point
Wingate Companies
Zender Family Limited Partnership
Gold Investors ($1.00-$1.49 per unit)
Barrett & Stokely, Inc.
Becovic Management Group of Indiana
Birge & Held Asset Management, llc
Consolidated Property Management
Denizen Management
Flaherty & Collins Properties
GlassRatner Management
Hills Property Management
Mark III Mgmt. Corp.
PMR Companies
The Community Builders, Inc.
Wilkinson Asset Management
Silver Investors ($.50-$.99 per unit)
Andover Management Corp./ In Good Company
James Management Group, LLC
Justus Rental Properties, Inc.
Ken Bonner
Magna Properties, Inc.
Pedcor Management Corporation
Regency Windsor Management Inc.
Bronze Investors (up to $.50 per unit)
June Palms Home Leasing LLC
Meridian Management Corp.
Montford Multifamily
NRP Management, LLC
Pedcor Homes Corp.
PMR Companies
RealAmerica Management, LLC
TWG Management
Booster Club (Associate Member Investors)
A2 Windows & Doors LLC
AC/C Tech
ACI, Inc.
Alert Canine Bed Bug Detection Agency
AmberLeaf Cabinetry
American Lung Association in Indiana
ap Inspections & environmental services
Apex Paving and Excavating, Inc.
Ardizzone Enterprises, Inc.
AT&T Connected Communities
Blakely’s
Carpetbaggers, Inc.
CBRE
CCI Roofing, LLC
Clark Appliance
ComerNowling
CORT
CRG Residential
CSI Signs
Diamond Rentals
Drexel Interiors
ePremium Insurance
Falcon Carpet of Indiana, Inc.
Frye Electric, Inc.
Full Care of Indianapolis
Gold Seal Termite & Pest Control Co.
HFF
ICOR International
Indiana’s Finest Wrecker
Indy Towing Service Inc d/b/a Pro Tow
Jahnke Painting, Inc.
Jetz Service Company, Inc.
Kermans Fine Flooring
Kinder Electric Co, Inc.
Last Chance Wrecker & Sales, Inc.
LeaseHawk
Moen, Inc.
National Tenant Network - Indiana
NWP Services Corporation
PayLease
P/R Mortgage & Investment Corp.
Property Tax Consultants LLC
Quantum Graphix, LLC
Renovia
Restor
Rite Rug Company
Roto Rooter Plumbing, Inc.
RSQ Fire Protection
ShowerStart
Sims-Lohman
T.A. Kaiser Heating & Air, Inc.
The Brickman Group Ltd.
Thermo-Scan Water Leak Detection
Tikijian Associates
University Loft Company
Uzelac & Associates, Inc.
Van Rooy Restoration
VMintegrated
*As of May 31, 2014
www.iaaonline.net
Does Your Lease Have the Midas Touch?
The NAA Click & Lease is a web-based leasing program offered exclusively to
members of the National Apartment Association.
Connect with
NAA
This powerful and easy-to-use leasing program allows an apartment
community to save time and money by speeding up preparation and printing
of legal documents. In addition to providing greater efficiency to the onsite
leasing process, prospective residents may fill out a rental application online,
and property managers may audit and edit entire portfolios of leases with a few
clicks of a mouse.
The lease and accompanying addenda cover every aspect of the rental process
and are reviewed by expert attorneys to ensure legal compliance. The language
of the lease is constantly monitored and modified to reflect new legislation or
jurisprudence. This valuable NAA member benefit is currently available in 46
states as well as the District of Columbia.
Brad Williams
2014 Chairman
Currently, more than 16,000 communities nationwide are enrolled in the
NAA Click & Lease program. The program continues to grow exponentially
each year and is a proven and valuable tool for NAA members. Customers
participating in the program include some of the largest multifamily REITs and
privately held real estate firms in the country. NAA Click & Lease is the most
widely used standardized lease form in the multifamily housing industry. Learn
more today at www.naahq.org/learn/national-lease-program.
Plan Your Apartment Tour Now When Congress Is Home in August
One of the best ways to strengthen the apartment industry’s voice on Capitol Hill is through educating and
building relationships with members of Congress. And one of the easiest ways to do that is by having them
tour one of your members’ apartment communities.
GREAT
service
smart
pricing
call ray’s
today.
Make plans now when your members of Congress are in recess from Aug. 2 through Sept. 7.
NAA Government Affairs will provide you with materials such as sample letters and helpful tips. Staff will
be glad to provide you with any other assistance you may need. Resources are available at www.naahq.
org/learn/advocacy/congressional-recess-program-toolkit. If you have any questions, please contact Carole
Roper at [email protected].
Take Advantage of Member-Only Pricing for the 2014 NAA Student Housing Conference &
Exposition REWIND Program
Now for a limited time: Professionals in the student housing industry seeking to enhance their careers and
better prepare for housing the next generation of residents should act now to take advantage of the top-level
insight delivered during the 2014 NAA Student Housing Conference & Exposition, all for just $149!
NAAEI invites you to enjoy actionable intelligence and turnkey solutions perfect for helping you achieve
your personal and professional goals—and earn continuing education credits while you’re at it—with
REWIND’s 11 PowerPoint-synced audio sessions from the 2014 NAA Student Housing Conference &
Exposition (available at http://naa.directionsav.com/sh).
A Mid-Week CEC Opportunity: Webinar Wednesdays
Join NAAEI, Apartment All Stars and Multifamily Insiders for Webinar Wednesdays, the largest premium
webinar series in the industry to provide state and local association members with access to industry thought
leaders to discuss innovative ideas, best practices and emerging industry trends. These webinars will give
participants the tools they need to become industry superstars in their own right, and earn continuing
education credits while they’re at it. Register today at www.naahq.org/learn/education/take-a-class-online/
webinar-wednesdays.
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www.iaaonline.net
Herman & Kittle Team Takes First Place
at IAA PAC Golf Classic
Golf
IAA’s Annual Golf Classic was held in Indianapolis this year at Eagle Creek Golf Course. All proceeds of the event benefit the
Indiana Multi Housing Political Action Committee, the legislative arm of the organization. This allows IAA the ability to lobby the
State Legislature on behalf of all members on issues that have a direct impact on the multifamily housing industry. This year’s event
was held on June 12. Thanks to all those who participated and the members and volunteers who made the event a success especially
the major sponsors, Hays & Sons Complete Restoration, Landman Beatty and L B Gray, LLC.
The 2014 Winners were:
Outing
Free Associate Membership Winner:
Associated Bank
First Place - Sponsored by P/R Mortgage
Jeff Kittle, Herman & Kittle Properties, Inc.
Tom Herman, Herman & Kittle Properties, Inc.
Pat O’Conner, Herman & Kittle Properties, Inc.
R.J. Pasquesi, Herman & Kittle Properties, Inc.
Second Place -Sponsored by P/R Mortgage
Rich Hamilton, J C Hart Company, Inc.
Chris Clark, J C Hart Company, Inc.
Johnny Hart, J C Hart Company, Inc.
Mike Kalasmiki, J C Hart Company, Inc.
Third Place - Sponsored by P/R Mortgage
Jason Franklin
Steve Lavery, Herman & Kittle Properties, Inc.
Chris Hall, Renovia
Andrew Rhodes, Eagle Carpet & Tile
Last Place Team - Sponsored by P/R Mortgage
Bob Gray, L B Gray, LLC
Joe Gadient, L B Gray, LLC
Tony Freije, L B Gray, LLC
Alan Englander, JVM Realty Corporation
Longest Drive
Pines Mens: Ravi Kandala, Valet Waste
Pines Womens: Ashley Mattox, Flaherty & Collins Properties
Sycamore Mens: Ray Oldham
Sycamore Womens: Kerrie Boarman, Blakley’s
Closest to the Pin
Pines Mens: Rodney Hartley
Pines Womens: Vicki Vandivier, Merchants Bank of Indiana
Sycamore Mens: Josh Purvis, Watermark Residential
Sycamore Women: Kerrie Boarman, Blakley’s
Longest Putt
Pines Mens : Terry Brenner, Carpetbaggers, Inc.
Sycamore Mens: Bill Chambers, Buckingham Management, LLC
One Spin Now Winners:
Josh Chan of Wells Fargo Bank– iPad Air – Sponsored by One Call Now
Brian Outlaw, Flaherty & Collins Properties – iPad Mini – Sponsored by
GreenWay Waste & Recycling
Dave Wenz, Ardizzone Enterprises – Apple TV – Sponsored by RSQ Fire
Protection
People’s Choice Award:
Pines Course – Pillar Group
Sycamore Course – Landman Beatty/L B Gray, LLC
The popular 50/50 raffle incorporated The
Price is Right theme and was run by the
energetic golf committee. Brett Neil of Neil
Properties/Harbour Pointe won the raffle.
Golfers were set to tee off at noon.
Heading out to the Sycamore and Pines.
LB Gray, LLC was one of two associate
members recognized with the People’s Choice
Award for the game show theme at their hole.
The Thompson Thrift and Watermark
Residential teams.
The Elbert Construction team.
Dave Wells and John Cochran of Cochran
Exteriors.
The T.A. Kaiser Heating & Air, Inc. team.
Continued on the next page
www.iaaonline.net
May/June 2014 INSites 11
Continued from the previous page
Golf
Outing
The LB Gray team.
Golf Committee Chair, Michael Collins of
Flaherty and Collins presented awards.
Victoria Schuman of Hays & Sons, one of the
three major sponsors along with LB Gray LLC
and Landman Beatty.
Thank you sponsors!
Bill Raisor of Corporate Imaging Concepts
and Pierre Bridger of Vibrant Outdoors
managed a concierge cart.
Glidden Professional.
For Rent Media Solutions.
The Flaherty & Collins team.
First place winners, the team from Herman
& Kittle.
Golfers enjoyed the steak dinner and awards
ceremony.
12 INSites May/June 2014
www.iaaonline.net
Hole Sponsors
Pines Course
CRG Residential
Baumgartner & Company Asphalt Services
Carrsun Furniture Rental
Sims-Lohman
HD Supply
PPG
For Rent
VMintegrated
F.E. Harding Asphalt
Hays & Sons Complete Restoration
Van Rooy Restoration
National Tenant Network - Indiana
Tikijian Associates
Pillar Group
On-Site
CORT
Davey Tree
Holt Construction
Sycamore Course
Flaherty & Collins Properties
Baumgartner & Company Asphalt Services
Renovia
BGI Fitness
CRG Residential
Republic Services
Ray’s Trash
Elbert Construction
www.iaaonline.net
Indianapolis Power & Light
PPG Architectural Coatings
Quantum Graphix
ePremium Insurance
L.B. Gray, LLC, Landman Beatty
Wooden & McLaughlin
CBRE, Inc.
The Sherwin Williams Company
CORT Furniture
L B Gray LLC, Landman Beatty
Beverage Cart Sponsors
Pines Course
Holt Construction
Jetz Service Company
apartments.com
Greenway Waste & Recycling
Carpetbaggers
Sycamore Course
Apartment Guide
Sims-Lohman
BetterNOI - Screening Reports
Ardizzone Enterprises
Valet Waste
Concierge Cart
Pines Course
Apartment Guide
Frye Electric
Sycamore Course
Hays & Sons Complete Restoration
Driving Range
Moen
Mulligans
Appliance Warehouse
TransUnion Screening Reports
Yardsticks
Davey Tree
Guest Cart Services
Maintenance Supply Headquarters
One Spin Now
One Call Now
Greenway Waste & Recycling/
RSQ Fire Protection
Door Prize Sponsors
Travis & Carole Neal
WinSupply
Blakley’s
GreenWay Waste & Recycling
Ray’s Trash
Quantum Graphix
APCO Supply
Wooden & McLaughlin
May/June 2014 INSites 13
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www.iaaonline.net
New Construction Bus Tour
Slated for September 2
Model
On September 2, 2014 IAA members will head out on another bus tour, this time visiting all new construction. With growing
demand for low-maintenance living, it’s no secret that the Indianapolis area is seeing a building boom. This is your chance to
hop on the bus and see new properties including Watermark on Cumberland and Ironworks.
Bus Tour
If you didn’t make it for the spring
bus tour, you’ll definitely want to
reserve your space for the fall bus
tour as soon as registration opens.
Watch for details coming soon!
In May IAA members visited
eight Indianapolis-area properties
including:
• Somerset Lakes
• Ashford at Keystone
• Monon Place
• 333 Penn
• 800 Cap
• Artistry
• The Maxwell
• Stadium Lofts
www.iaaonline.net
IAA’s Model Bus Tour on May 8.
IAA received a warm welcome at Somerset Lakes.
Keith Cole of Mitsch Design.
Jennifer Spence, Mandy Williams and Michael
Murphy of Sheehan Property Management
checked out Monon Place in Broad Ripple.
Artistry’s urban apartment homes
incorporate creative architecture, modern
features and appreciation for the arts.
Members learned about the unique features of
Stadium Lofts where residents enjoy features like
polished concrete floors and modern cherry kitchens.
May/June 2014 INSites 15
Atmosphere & Amenities
The resort atmosphere is evident at Solana at the Crossing in Indianapolis.
Jill St. Claire, Mitsch Design
The main office and lounge at Artistry in Indianapolis
includes vibrant colors and metallic finishes offer a
warm and open feel.
©Daniel Showalter Photography
An open flow adds an inviting feel to shared spaces at
The Boulevard at Oakley in Cincinnati.
The touch screen at Artistry alerts residents to package
or dry cleaning deliveries and shares community
messages.
©Daniel Showalter Photography
The movable screen separates common space areas
and keeps an open flowing floor plan at The Boulevard
at Oakley in Cincinnati.
Tony Frantz Studio
Tony Frantz Studio
One apartment community
in Washington, D.C. is
going beyond the typical
advertising of a community’s
atmosphere and amenities
and touting an adorable
English bulldog who brings a
sense of warm welcome and
community connection. As
reported by the Washington
Post, “Residents too busy for
their own dogs will be able to
pick her up in the lobby, take
Blending indoor and outdoor spaces gives Solana at her upstairs to their apartment
the Crossing a distinct and contemporary feel.
or for a walk, and return her
as they would a library book,
a DVD or bowling shoes.” While Emmy the apartment mascot may raise
eyebrows, this pup, who even has her own Instagram account (2mpup), is
primarily cared for by the property manager in much the way the Butler
University bulldog has a home outside of his celebrity appearances.
We don’t yet know if the sense of home, comfort and community built
by lovable pup will be a growing trend, but we do know that trends are
changing. With homeownership no longer viewed as a risk-free investment,
we’ve seen an increased preference for renting. Individuals want the many
advantages of renting. They want flexibility in a changing job market, but at
16 INSites May/June 2014
the same time they seek a new level of convenience and amenities provided
by developments in multifamily communities.
OPEN SPACE BEGINS WITH LEASING
In meeting the needs of today’s renters leasing offices are trending toward
an open space area which results in a less formal approach to how the
leasing process develops. Added to the leasing experience are technological
advances like touch screens with three-dimensional tours and the ability
for a more collaborative experience to develop. The leasing process can
comfortably move from the office into a rental unit now. Technology also
plays a role in connecting residents as central television screens share
live information such as Twitter feeds, package delivery notifications and
community messages.
With a more resort-style of leasing the leasing agent wears many hats and
offers concierge services. While still somewhat limited in the Midwest, these
services are growing and tend to include services like coordination of dry
cleaning, scheduling for personal trainers, on site stylists and pet services.
QUALITY FINISHES ADD LUXURY
“With the current urban revival, we’re seeing purposeful residents who
want to embrace the urban lifestyle. They may be just out of school, empty
nesters or retirees, but they want an upscale landing spot,” said Keith Cole,
a principal at Mitsch Design.
www.iaaonline.net
Atmosphere & Amenities
Many residents are moving from houses where they
grew accustomed to personalized upgrades and they
demand a higher level of finish in an apartment to
achieve the custom home feel. Upgrades include rich
stained cabinets, extra storage, glass cabinet doors,
granite or quartz counter tops with a contemporary
look and black splash tiles. Hard surface floors are
becoming more common with carpets limited to
bedrooms and wood floors or luxury vinyl wood
plank through the rest of the unit. Contemporary
finishes give a smooth and sleek appearance with
details that provide a dignified experience for those
accustomed to upscale living.
Expectations also include name brand plumbing
features. Premium units may include convenient
touchless faucets or technological treats like a
showerhead with a wireless blue tooth speaker that
lets you stream your personal playlist in the shower.
Textures, both visual and to the touch are becoming
popular through high end fabrics with sheens
and metallic, pearl or reflective surfaces. Woodlook wall coverings that are made of paper and
environmentally friendly are another option that
creates a dramatic textured appearance. Along with
texture, color saturation and vibrant pops of color
help set a desirable invigorating feel.
Still new in the market is a condo-style finish
selection program where residents have options to
add in upgrades with the costs plugged into rent and
amortized through their lease.
SMALLER UNITS LEAD TO
MORE USAGE OF SHARED
SPACE
Smaller units in more urban environments where
space is at a premium are also growing as millennial
consumers want their own space and are willing
to pay a premium to avoid having a roommate.
This is a carryover from student housing trends
where students are no longer sharing rooms or
even bathrooms. In some locations micro units
of 450 square feet or less are popular with busy
professionals such as flight attendants and medical
students. These units create a demand for Murphy
beds and ultra-compact design. With micro units
comes an increase in amenities usage and square
footage allotted to amenities. Common spaces
become a true extension of an individual’s home
leading to community interaction that counters the
mindset of increased technology keeping individuals
sitting behind closed doors.
Bloomberg Business week recently reported on
renters trading size for frills and fueling the U.S.
apartment boom. The article mentions a young
professional who says her rent is higher than she
wants to pay but “it’s worth it for all the amenities
that are included.”
www.iaaonline.net
ENRICHED OPEN SPACES
©Daniel Showalter Photography
Kathy Desautels, Director of Development Services
for Flaherty & Collins definitely sees trends
changing in how space is used and how technology
is incorporated. She points out basic amenities have
been the same forever, but significant enhancements
are being made to traditional amenities.
Open floor plans add to the flow and maximize space
for a variety of amenities. The club area is moving
from a corner to the center of a room with an open
flow. There may be a wireless space where residents
can work, but it’s not boxed into a business center
room. Common areas or zones are be branded such
as a coffee bar and fitness center to create definition
and strengthen community appeal.
Such spaces have fewer walls with a trend toward
movable dividers such as curtains or partitions
which allow the space to be transitioned for multiple
uses. Interior spaces that open to the outside or
green walls that bring greenery inside help establish
an exclusive feel. Color change lighting is used to
change the environment. For example, when the
Colts are playing, the lights can shine in blue.
Instead of a tiny gym, communities offer an open
studio space for yoga or Pilates and space to work
with a personal trainer. A fitness on demand area,
where a 70-inch flat screen serves as a workout
kiosk offers customizable fitness programs with
online or touch-screen sign up.
In areas where residents are likely to bike to work
or where cycling is prevalent, easily accessible
indoor bike storage is growing, especially in urban
infill areas. At one property a shared bike shop room
allows a cyclist to set up and work on a bike in a
dedicated space without having to drag it into the
living room. A bike room may be complemented by
the placement of a bike repair vending machine, a
service kiosk offering basic parts, tools and services
for typical repairs as well as cycling-friendly snacks.
The bike repair room at The Boulevard at Oakley in
Cincinnati is an added perk for cycling enthusiasts.
©Daniel Showalter Photography
Outdoor kitchens and TV screens add a sports bar feel
and expand the use of the pool area.
SPACIOUS OUTDOOR LIVING
Some outdoor spaces are intentionally developed
as family and friend hubs where people can come
together for recreation such as a bocce ball area with
artificial turf or a rock climbing wall.
“There is a lot more attention to outdoor spaces,”
said Linda Gorman, Company Decorator for
Edward Rose & Sons who noted a demand by
residents for the ability to use outside spaces. Even
if a unit has a balcony, residents want a space they
can call home and enjoy the outdoors. As more
outdoor living space is being incorporated in new
properties, even in urban areas, the look is taking on
a resort style. Space is not just used for pool decks,
but to provide a variety of venues that are usable
by residents beyond Indiana’s limited outdoor pool
season. Outdoor kitchens and televisions are popular
ways to bring added value to the pool area. TVs
near an outdoor kitchen or bar area give residents
a home entertainment venue with a sports bar feel.
Continued on the next page
The outdoor space at Stadium Lofts in Indianapolis is a
welcoming place for residents to entertain.
Mike Gorman of Edward Rose & Sons studies plans for a new
property in Fishers with John Houchin. After drawing up the original
plans they decided to incorporate additional outdoor living space.
May/June 2014 INSites 17
Atmosphere & Amenities
Continued from the previous page
©Daniel Showalter Photography
Shared spaces can meet a multitude of uses such as this area at Ninety7Fifty on the Park in Orland
Park, Illinois.
New pools include shallow sunning shelves and bubbles or fountains which
lean toward a relaxed resort feel along with cabanas and resort-style deck
furniture. Both hardscapes and landscapes are developed to assert a valuable
aesthetic presence. Depending on the demographic, water parks, wave pools
or lazy rivers may be incorporated.
Jill St. Claire, Mitsch Design
Upper level amenties such as this pool deck at Artistry are popular with residents who enjoy the view
of downtown Indianapolis.
John Carrigan, a CPA who recently lived in Indianapolis at the Cosmopolitan
on the Canal, is the type of resident who seeks out these enhanced spaces.
“The pool area was one of the most attractive parts of the building,”
Carrigan said. “I spent most of last summer at that pool and had a really
great time meeting my neighbors and having friends over to swim and cook
out.” Spacious outdoor kitchens give residents like Carrigan this valuable
extension to their private space for entertaining.
Private fine dining is another extension of the individual rental unit that is
moving to public space or shared space along with wine lockers and tasting
rooms that provide an exclusive touch. Theater-style rooms or projection
screens are another part of the push to bring the big screen out into a shared
space and enhance to community feel. In urban settings, amenities are
moving to upper floors where all residents can enjoy the upper level views.
These are but some of the trends developing in Indianapolis and beyond.
With the Midwest Multifamily Conference around the corner on October
15-16, you’ll have an opportunity to connect with professionals throughout
the industry and learn more about where multifamily is headed.
18 INSites May/June 2014
www.iaaonline.net
Apartment Association of
Fort Wayne
May & June Breakfast Connection Recap!
AAFW members learned about Fort Wayne Trails with Lori Rose, Executive
Director of Fort Wayne Trails and the Fort Wayne Parks & Recreation Department
with Natalie Eggeman, Public Information Officer at the May Breakfast
Connection Meeting.
Lottery Ticket Winners from the June Breakfast
Connection.
Pony rides at the AAFW Carnival.
Donations collected for Dekalb Community Impact
Corporation’s “Covered with Love” program.
AAFW’s carnival offered fun for kids and adults.
www.iaaonline.net
The network of trails in Fort Wayne
consists of 68 miles of multi-use trails
in the Greater Fort Wayne Area and it
includes 50 miles of interconnected trails.
These trails provide recreation, health
and fitness and active transportation
opportunities for residents and visitors
alike! The trails see nearly 50,000
trail users a month during the summer
months. Members also learned about
the Fort Wayne Parks & Recreation
Department. There are 86 different
parks in Fort Wayne with the largest
being Franke Park. The first park was
established in 1863 and was the Old
Fort Park. Fort Wayne Parks offer a
BMX Track, Skateboard Park and also a
Pawster Park Pooch Playground!
At the June Breakfast Connection
members brainstormed new ideas for
Resident and Employee Appreciation
& Activities while networking! Topics
were: Activities for small Children
or Teens; Senior Activities; Pool &
Summer Parties; Family Fun; Adult Fit
& Fun; Pet Paradise; Holiday Parties and
Staff Appreciation. The best ideas were
voted on electronically at the meeting!
Members had great ideas that they could
take back to their property or business
and implement right away!
Petting Zoo + Clowns + Prizes + Junk
Food = Successful Carnival!
The AAFW hosted a family friendly
carnival on Sunday, May 18th at Shoaff
Park in Fort Wayne for AAFW members
and their guests. From the lollipop tree,
petting zoo, pony rides, duck pond to the
bean bag toss, and caricatures, members
and their guests were treated to an ‘ole
fashioned carnival! The kids went home
with their faces painted, lots of prizes and
maybe even a bellyache from all of the
snacks! In addition, members donated
$75 and 127 stuffed animals along with 9
blankets as their “price of admission.” All of
the donated items will be given to DCIC –
Dekalb Community Impact Corporation’s
“Covered with Love” program.
2014 Education – Fall Schedule
The AAFW Education Committee
recently met to plan the fall education
classes. Members will receive their
Education Connection booklet in August
with all the details, but to give you a
sneak peek the topics will be:
September: Preserving the Scene; Organizing
your Life, Office & Maintenance
Truck
October: Fair Housing; Get Wired with HandsOn Electrical
November: OSHA Safety & Risk Management;
Maintenance Shortcuts for Office
Staff – Common Tips & Fixes
Around the
State
Apartment
Owners & Managers
Association of Terre Haute,
Inc.
The June 12, 2014 Board Meeting
was attended by all members.
Everyone was anxious to discuss the
2nd Annual Cornhole tournament
planned for September18, 2014.
This tournament raises money for
the local “Protect the Precious”
organization that gives free smoke
Apartment Owners & Managers Association of detectors to any person or family
Terre Haute, Inc. Board of Directors.
that needs one. This year the
committee leading the tournament
is comprised of Dee Ann Boyd, volunteer to the Executive Director; Melissa
Wrightsman
from
Keymark
Property
Management
and
Amanda Corey from Heritage
Trails.
The June 19, 2014 Regular
Membership meeting included an
informative crime watch program.
Vigo County Deputy and Drug
Task Force Member Jim Palmer
explained the precursors to watch
Vigo County Deputy and Drug Task Force Member for when an owner or manager
Jim Palmer demonstrated what products are used to suspects a meth lab. Palmer
make meth and how it is cooked in order to educate brought all the ingredients that
members on what to watch out for as they visit their are used to manufacture meth and
properties.
demonstrated how the ingredients
are “cooked.” Many members had questions for Deputy Palmer as became
educated on what to look for when they visit units in their communities or
portfolios. Palmer is also an Associate Member. He is one of three owners of
HPF, LLC., a company that offers in depth criminal reports to apartment owners
and managers.
Apartment Association of
Southern Indiana
The Apartment Association of Southern Indiana,
together with Keep Evansville Beautiful will
host their 10th annual golf outing on August 20,
2014. This great day of fun and relaxation will
take place at Eagle Valley Golf Course. For more
information and to register, call 812473-0917 or
email [email protected].
May/June 2014 INSites 19
IAA Works on Behalf of Industry
Government
Affairs
As the only statewide organization dedicated to
representing the views of multifamily housing,
IAA is always working to advocate on behalf of the
industry with both local and state elected officials.
The below list of recent proposals considered by local
municipalities is further evidence that the industry
continues to be targeted. As such, it is imperative
members stay up to speed on proposals by reviewing
updates in the weekly Insider e-mail newsletter and
get involved when ‘Call to Action’ alerts are sent.
Update
If you are not receiving Insider, have questions regarding the below or hear of
a proposal impacting the industry in your area, please contact Gretchen White
([email protected]).
State Issues
Rental Registration and Inspection Legislation Update: IAA is aware that Lafayette,
Bloomington and Goshen programs are exempt from registration, inspection and
permitting provisions included in the legislation. Members should contact IAA
immediately if other municipalities claim to be exempt.
Statewide Meth Lab Registry Active: Check registry to confirm accuracy of this
database. Units can be added to the online statewide meth registry after 180 days have
passed since the seizure of the lab by law enforcement but must be removed within
90 days of receiving a certificate of decontamination. The newly created registry goes
back to 2007 and can be viewed by visiting www.in.gov/meth.
Statewide Building Code: New statewide building, mechanical, fire, and fuel gas
codes are expected to be effective December 1. IAA successfully defeated attempts to
mandate carbon monoxide detectors and individual floor valves for sprinkler systems
in high rise buildings.
Interim Study Committees: IAA will be monitoring various tax issues and committees as
legislators may use hearings as a way to discuss any topic of interest.
Local Issues
Beech Grove
The Council, with support of the Mayor, rewrote nuisance code and now requires
property owners to be responsible for all noises and all disagreeable or obnoxious
odors and stenches.
Status: Adopted
Council is currently considering a fair housing ordinance which updates the existing
municipal code to add language under the definition of family to include those regardless of
perceived sexual orientation, gender identity or marital status.
Status: Eligible for final approval by the Council.
Carmel
Considering a proposal to create a storm water user fee for all classes of property.
Initially the proposal would have charged multifamily a $4.95 per unit monthly fee
but IAA cautioned the Utilities Committee that their approach was not legal and
the proposal has since been amended to treat multifamily as commercial property.
Municipalities typically treat multifamily as commercial properties with regard to this
user fee which measures impervious surface areas before applying a formula to ensure
each property pays their fair share.
Status: Adopted, awaiting Mayor’s signature.
Noise Ordinance proposal changes volume of noise, construction hours, fireworks and
other items.
Status: Construction hours were amended in the Utility Committee to be 7am-9pm as
opposed to the existing 6am-10pm hours.
Evansville
Very concerning ordinance, both from a property owner and resident perspective, was
adopted on June 9 by a vote of 5-4. Among other things, the ordinance creates 27 new
nuisances which include minor code violations such as loud music or fireworks and
each offense carries either one or two strikes against a resident; requires the property
20 INSites May/June 2014
to conduct joint investigations alongside the Police Department and if they believe a
violation occurred the property must then submit an abatement plan or be forced to
evict the resident; after three strikes have accumulated against a resident within a year
the Police can force the property to evict the resident, which must begin proceedings
within 10 days; and a resident evicted under the ordinance cannot rent property from
the same management company within the City for a period of one year.
Status: IAA is asking area properties to closely monitor enforcement actions taken
under this new language and could potentially create a disparate impact.
There is an introduced ordinance which would replace the existing lead code within
Evansville. The new proposal includes a number of items, some of which include:
changes a number of definitions, including the definition of an Elevated Blood Lead
Level which would become 5μg/dL (existing state regulations consider it 10 μg/dL)
as well as the definition of lead-based paint which would differ from existing state and
federal regulations; allows the Health Officer to use their discretion to order people
to vacate premises until after lead source hazards are corrected; expands existing
language allowing the Health Department the ability to enter property to test for lead;
and appears to allow citations to be written for enforcement of the Renovation, Repair
and Painting Program which is controlled by the U.S. EPA.
Status: IAA has raised concerns with the proposal and the A.S.D. committee postponed
taking action. It could be reconsidered at a future date and IAA along with AASI will
continue to monitor council actions.
The Council has introduced a Fair Housing ordinance to amend the definition of family
to include families regardless of actual or perceived sexual orientation, gender identity
or marital status of its members.
Status: Awaiting consideration by the A.S.D. Committee.
Hammond
City is challenging recent rental registration and inspection legislation by asking
the court for a declaratory judgment on whether or not their registration program
is considered exempt under House Enrolled Act 1403 on the basis that they had an
inspection ordinance that was created in 1961.
Status: IAA has hired outside legal counsel and does not believe the legislation exempts
their registration program.
Highland
Adopted a proposal to increase the storm water sewer fee by roughly 8% during each
of the next three years. The proposal stems from a rate study conducted to evaluate
needs for the next five years.
Status: The Town Council adopted the increase and is effective August 1.
Indianapolis
The Rules Committee recently discussed a Source of Income ordinance which sought
to make source of income a protected class. This would essentially mean properties
within Indianapolis could not turn away applicants solely because they were a
participant in the Section 8 voucher program. IAA is strongly opposed to mandating
the participation of an otherwise voluntary federal program and believes it is a private
business decision as to whether or not property owners choose to participate.
Status: The proposal was defeated but the Council has since sent the issue back to
committee for reconsideration.
Council Rules Committee considering a proposed ordinance to establish a Landlord
Registration Program with an annual $5 per property fee, 30-day grace period for
properties who forget to register and distribution of a Renters FAQ (previously titled
Bill of Rights). IAA supports the basic registry and while a variety of initial concerns
have been addressed, IAA remains opposed to disseminating information regarding
resident rights which may conflict with individual agreements and is to be created by
the Department of Code Enforcement.
Status: IAA continues to work with Council members on the Renter FAQ portion and
the Committee is expected to vote on the proposal in the near future.
Property received citation for not displaying “no smoking” signs around entry doors.
Status: IAA intervened, contending apartment communities are not “public places”
and the fines were rescinded.
Continued on page 27
www.iaaonline.net
IAA’s Role in NAA Regions
Association
Your membership in the Indiana Apartment Association doesn’t stop at
the Indiana border. As a member of IAA, you are a member of NAA, the
National Apartment Association.
compensates its workforce, and provides
investors with a fair and reasonable rate of
return.
NAA is governed by a volunteer Board of Directors. Committees/Task Forces
and other groups are established to assist in this governance. Committees
represent, involve and serve members, while
providing a framework for educating future
leaders of the association. They promote
member participation in problem solving and
provide a forum for the many interests within the
association, utilizing the experience, knowledge
and skills of our members.
In June Don Brunner, president of Denizen
Management was elected to a third term as Regional
Vice President of the
National
Apartment
Association for Region 3. Congratulations to
Don and thank you for sharing your leadership to
benefit both IAA and NAA.
Within NAA, IAA is part of Region 3, one of
NAA’s 10 regions. Each state in a region is
allocated delegates and alternates based upon a
percentage of dues paid to NAA. A delegate (or
alternate) is authorized to act as a representative of
the state from which they were appointed to vote on Association business that
may come before the Assembly of Delegates.
News
Also serving in a leadership capacity is
Jordanna Paciorek, of Edward Rose & Sons in
Indianapolis. Paciorek is the communications
committee chair. Recent leaders from IAA’s
membership include Mike Gorman who was
chairman of the board in 2011 and Alex Jackiw
who chaired the board in 2013.
NAA provides a wealth of information through advocacy, research,
technology, education and strategic partnerships to support an industry
that offers safe, affordable multifamily housing to the public, equitably
www.iaaonline.net
May/June 2014 INSites 21
2014 Maintenance Mania Highlights Speed
and Skill
Raymond Raines, Jose Torreblanca and
Herb Harr competed in Denver at the
National Maintenance Mania event.
Ceiling fan installation.
Carbon monoxide safety installation.
The event attracted a big crowd of
participants and spectators.
Rick Holste with HD Supply.
Herman & Kittle team members prepare
for the competition.
22 INSites May/June 2014
More than 100 maintenance technicians
competed against each other in various skillbased games during Maintenance Mania
and there were just as many spectators
supporting the competitors. Twelve different
management companies were represented
at the event and the competition at the
Farm Bureau Building of the Indiana State
Fairgrounds made for an exciting event.
Maintenance Mania® is a national
program offered by the National Apartment
Association and HD Supply for the past
eight years to recognize maintenance teams
for their hard work. Winners in each region
go on to compete at the national event and
Region 3 had a strong showing at the National
Maintenance Mania event in Denver on
June 20 during the annual NAA Education
Conference & Exposition. Winners earn cash
and prizes up to $20,000.
Thanks to the Maintenance Mania kickoff
hosted by Sullivan Commercial Supply
on March 5, around 40 participants had an
opportunity to practice and sharpen their
skills. The timed event winners from the
kickoff include Paul Palacios with Flaherty &
Collins, Nick Jewell with Barrett & Stokely,
and Joshua Jones with Barrett & Stokely.
In April at IAA’s Maintenance Mania event,
the morning began with three industryspecific seminars. Jeff Eynon with CRG
Residential covered a host of best practices
for keeping properties well-maintained in,
“Introduction to Exteriors Maintenance.” He
talked about the dos and don’ts of roofing,
siding, and gutters, how to identify problem
areas and the basics like how to properly
replace a shingle, what should be caulked and
what shouldn’t. Babette Harpster of CORT
inspired participants with a focus on customer
service in her presentation, “Are You Ready
for the Race? Winning at Resident Service!”
And finally, Deborah Law & Daphne
Whitmire, Marion County Prosecutor’s
Office shared a series of tips on how facilities
and maintenance can play a significant role
in crime prevention. She focused on crime
prevention through environmental design,
mainly landscape and lighting as well as target
hardening issues, signs of narcotics use/sales
and ways to works with law enforcement.
Vendor members who were on hand to
show case their products and services
included Wellman Exteriors, Moen, Sullivan
Commercial Supply, APCO Supply,
Holt Construction Group, Falcon Carpet,
Sherwin Williams, Wilmar, Hays & Sons
Complete Restoration, Maintenance Supply
Headquarters, City Wide Paving. Some of
these vendor members participated as judges
for the timed event games in the afternoon.
After lunch, car weigh-in and practice, things
heated up with the timed events. Participants
rushed from one event to another and drove
up a high level of energy with the crowd.
Pat Sullivan with Sullivan Commercial
Supply emceed the event and entertained
the crowd with his gift of humor. As the
afternoon progressed the maintenance teams
were motivated by high energy cheering
from management companies. While scores
were tallied, participants enjoyed winning
door prizes. Thank you to Emmons Painting
Service, Wellman Exteriors, Sullivan
Commercial Supply, Hays & Sons Complete
Restoration and Moen for door prize
donations.
And to all those in attendance, thank you
for your support and participation especially
team members from Barrett & Stokely,
Buckingham, Capstone, CORE Realty
Holdings, Flaherty & Collins Properties,
Gene B. Glick, Herman & Kittle Properties,
Hunt Pacific Management Corp., J.C. Hart
Company, LT Property Management, LLC,
NTS Development and Van Rooy Properties.
Event Sponsors included HD Supply, Wellman
Exteriors, Moen, Sullivan Commercial
Supply, APCO Supply, Holt Construction
Group, Falcon Carpet, Sherwin Williams,
Wilmar, Hays & Sons Complete Restoration,
Maintenance Supply Headquarters, City
Wide Paving and Appliance Warehouse.
An enthusiastic crowd added excitement
to the events.
Jeff Ward of Herman and Kittle
Properties gets information from one
of the judges.
The 2014 entries showed off creativity.
Race cars in close competition.
Waiting at the finish line.
The Farm Bureau Building at the
Fairgrounds was the perfect venue for
Maintenance Mania.
Flaherty & Collins earned a Spirit
Award while supporting their team.
Ready to race.
www.iaaonline.net
Congratulations Winners!
IAA’s overall winners placed first in three categories at the national competition in Denver in June including Herb Harr (ceiling fan),
Raymond Raines (faucet) and Jose Torreblanca (racecar). Harr also placed second in the racecar category.
The National Champion for 2014 is Lannon Quintana of Holland Partner Group representing Apartment Association of Metro Denver.
Doug Culkin, CAE, NAA President and CEO commented on the importance of Maintenance Mania, “Maintenance professionals at our properties around the country
provide the services to keep the units running efficiently and comfortably for our residents, so if there’s a problem we want make sure that the people who respond to the
problem are qualified. This is our way to recognize those people by bringing the best of the best to the national championship.”
Thank you to all those who competed and who supported their team in Maintenance Mania.
Herb Harr and Raymond Raines.
IAA’s Overall Winners:
1st: Herb Harr, Van Rooy Properties
2nd: Raymond Raines, Van Rooy Properties
3rd: Jose Torreblanca, Van Rooy Properties
Kwikset Key Control Deadbolt Test
1st: Brian Niehaus, Van Rooy Properties
2nd: Raymond Raines ,Van Rooy Properties
3rd: David Garcia ,Van Rooy Properties
Bradford White Water Heater Installation
1st: Jose Torreblanca, Van Rooy Properties
2nd: Herb Harr, Van Rooy Properties
3rd: Anthony Alfaro, Gene B. Glick
Seasons Ceiling Fan Installation
1st: Jose Torreblanca ,Van Rooy Properties
2nd: Herb Harr ,Van Rooy Properties
3rd: Brian Niehaus, Van Rooy Properties
Kidd Fire & Carbon Monoxide
Safety Installation: Anthony Alfaro,
Raymond Raines and Herb Harr.
CFG Faucet Installation
1st: Brian Niehaus, Van Rooy Properties
2nd: Jose Torreblanca ,Van Rooy Properties
3rd: Herb Harr ,Van Rooy Properties
People’s Choice Finalists.
Fluidmaster Duo Flush Toilet Conversion
1st: Herb Harr,Van Rooy Properties
2nd: Enrique Alarcon ,Van Rooy Properties
3rd: Brian Niehaus, Van Rooy Properties
Frigidaire Icemaker Installation
1st: Raymond Raines ,Van Rooy Properties
2nd: Paul Palacios, Flaherty and Collins
3rd: Herb Harr ,Van Rooy Properties
Fluidmaster Duo Flush Toilet
Conversion winners: Brian Niehaus,
Herb Harr and Enrique Alarcon.
Kidde Fire & Carbon Monoxide Safety
Installation
1st: Raymond Raines ,Van Rooy Properties
2nd: Herb Harr ,Van Rooy Properties
3rd: Anthony Alfaro, Gene B. Glick
Motorola & Niagara Conservation Race
Car Competition
1st: John Bryan ,Van Rooy Properties
2nd: Willie Parsons ,Van Rooy Properties
3rd: Jose Morales ,Van Rooy Properties
Kwikset Key Control Deadbolt
Test winners: David Garcia, Brian
Niehaus and Raymond Raines.
Bradford White Water Heater
Installation: Anthony Alfaro, Herb
Harr and Jose Torreblanca.
Fourth Annual Rick Stapp Maintenance Mania Unplugged
Serious practice has been underway with many maintenance technicians based on scores from the statewide Maintenance
Mania event. Three years ago the 15 scores that followed the overall top three were within a tenth of a second apart from each
other and were in line with national qualifiers from other regions. On behalf of Van Rooy Properties, Adam Van Rooy invited
the top 15 to complete at a “Maintenance Mania Unplugged” event which he hosted at his house. The winner received $500
cash.
After the inaugural event in 2011 Van Rooy announced that he hoped the event would continue annual in memory of Rick
Stapp, a Van Rooy Properties employee who lost his battle with Lou Gehrig’s disease in 2009.
The Fourth Annual Rick Stapp Maintenance Mania Unplugged Event was held on May 28. Adam Van Rooy welcomed
participants and explained why his company is so passionate about Maintenance Mania. “In 2009 we lost a valuable employee
to Lou Gehrig’s disease. Through Maintenance Mania Unplugged we honor Rick Stapp since he was the one who influenced
our guys and got them involved in the very first Maintenance Mania event. We see a lot of passion and dedication to this event
and use this opportunity to recognize the dedication Rick had to his team.”
Adam Van Rooy congratulates Anthony Alfaro,
Zach Kunkle and Tim Clark.
Incredibly close scores were a testament to the tough level of competition. Anthony Alfaro of Gene B. Glick took first place with an impressive score of 1:47. Zach Kunkle of
LT Property Management secured second place with a score of 1:50. Tim Clark of Gene B. Glick took home the third place honors with a score of 1:56.
www.iaaonline.net
May/June 2014 INSites 23
Area Grand Openings Celebrated
Member
Miller-Valentine Group Announces the Grand Opening of The Lofts at
Roberts in Muncie, Indiana
Miller-Valentine announced the Grand Opening of The Lofts at Roberts, a brand
new community built exclusively for adults 55 and over. Miller-Valentine Group
worked with Muncie Community Development, Indiana Housing & Community
Development Authority, US Department of Housing & Urban Development, Affordable Housing Partners,
Inc., Federal Home Loan Bank of Cincinnati, and Key Bank Community Development Lending to transform
the historic Roberts Hotel into a maintenance-free, pet-friendly community of 83 brand new one- and twobedroom apartment homes for adults 55 and over.
News
The Lofts at Roberts.
US Congressman Luke Messer and Indiana Lieutenant Governor Sue Ellspermann were among several
distinguished speakers at the event.
The Lofts at Roberts boosted the local economy with over $7
million of local revenues including wages for workers and revenue
for local proprietors, small businesses, and corporations. In
addition, The Lofts at Roberts generated 125 new jobs during its
renovation for local contractors and sub-contractors.
The Lofts at Roberts grand opening ceremony.
U.S. Congressman Luke Messer.
Brian McGeady, Partner & President of Miller-Valentine
Affordable Housing Development, mentioned “one of the most
charming things about this neighborhood is the history of the
Roberts Hotel. Miller-Valentine Group is privileged to be a part of
the revitalization of this historic building that will once again grace
Muncie’s skyline and be part of the city’s bright future.”
Villiage Green’s The Grande Reserve at Geist Grand Opening
in Indianapolis
The Grande Reserve at Geist Grand Opening event was held on July
2. Originally built in 1996, renovations began in February 2014or
this 146 unit community. This is the only rental community in Geist
and the condominium style caters to the niche market of Geist for
those who want to live near the marinas, boating clubs, golf courses
and outdoor entertainment venues offered by the nearby waterways
and nature preserves offer.
The Grande Reserve at Geist ready for a ribbon
cutting.
The Grande Reserve at Geist is the only rental
community in Geist.
Their brand new interiors offer 42” custom cabinetry, stainless
appliance packages, granite countertops, brushed nickel finishes,
updated lighting, hardwood style flooring and oversized bath
vanities. A garage is included with every home and is perfect
for boat or jet ski storage. Based on resident feedback they have
adjusted amenities to include a cyber café, outdoor kitchen/
barbecue area at the pool, concierge-style services and even a Roku
player for loan or use in the community movie theater with a 70”
screen.
Jennifer Perez, Community Manager of The Lofts
and Brian McGeady, Partner, President, MillerValentine Residential Development.
For the fifth year in a row, The Grande Reserve has won the
National CEL & Associates customer satisfaction award. They are
ranked #1 nationally for customer service and continue to research
more ways to add “green initiatives” to the community – whether
through recycling programs, potential new community garden
spaces, or utilizing technology and electronics to reduce usage of
paper.
Showcasing the new interior finishes.
Is your community celebrating a Grand Opening?
Please submit news and photos to Jean Lloyd at [email protected].
Ribbon cutting at The Lofts at Roberts.
www.iaaonline.net
Residents of The Grande Reserve at Geist enjoy
new interiors.
May/June 2014 INSites 25
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26 INSites May/June 2014
www.iaaonline.net
august
August 13
Power Lunch with Jeff Saturday
Jeff Saturday traveled a unique road to Pro-Bowl/All-Pro
success in the NFL. His combination of leadership and
teamwork built a winning framework for the Indianapolis
Colts and Greenbay Packers resulting in a Super Bowl win
and many personal awards. Learn from his leadership lessons.
September 10-11 • CPM (FIN 402)
This course addresses the core issues that impact fiscal
planning, giving you the ability to calculate important
financial components and take control of your property’s
financial outlook. You will learn financial knowledge
in property management, owner’s goals and objectives,
basic accounting types, and common accounting
practices. Not only will you learn to maximize the
financial potential of the properties you manage, but
you will also gain the fiduciary trust needed to work
effectively with owners and investors.
September 9-12 • SAL Leadership SAL was named after Sally Lentz-Crouse, a leader
in the multifamily housing industry. This unique
experience uses horses in an unconventional approach to
leadership, teambuilding, and personal and professional
development. Learn more about SAL programs for both
women and men at iaaonline.net.
September 12 • CPM (Ethics 800)
Addressing ethical dilemmas commonly faced by
today’s real estate managers, this media-based course
teaches strategies for resolving ethical dilemmas and
adherence to the IREM Code of Professional Ethics,
culminating in an exam to earn IREM credentialing
credit. You will benefit from this course by learning
to conduct business using the highest standards of
integrity and professionalism and by resolving conflicts
efficiently and ethically.
September 17 • Retaining Residents
Participants learn to identify what residents expect, their
different personality types, how to handle complaints
and SELL the lease renewal! It’s essential for new hires,
a great refresher for all current Leasing Consultants and
Property Managers. Register today! (3 EDUCATION
HOURS TOWARD NAA DESIGNATIONS)
Continued from page 20
Considered an ordinance mandating battery powered
smoke detectors to be replaced with a non-removable, nonreplaceable 10-year battery when such devices are replaced
for any reason.
Status: Effective August 1 for single family; provisions
concerning multifamily must be approved by the State Fire
Prevention and Building Safety Commission before it can
be enforced and has not been considered at this point.
Warsaw
There have been recent conversations amongst local elected
officials regarding the possible creation of a rental registration
and inspection program. It appears they are modeling the
proposal off of Goshen’s existing ordinance, although
House Enrolled Act 1403 will limit their ability to impose
annual registration fees more than $5 and must recognize the
exemption for professionally managed units with an annual
inspection report from authorized third parties.
Status: IAA has provided feedback on an initial rough draft
but nothing has officially been filed to date.
www.iaaonline.net
september
2
Fall Model Bus Tour
5Exhibitor Orientation Breakfast
10-11
CPM (FIN 402)
9-12
SAL Leadership
12
CPM (Ethics 800)
17
Retaining Residents
18
Management Panel Discussion
25
Progressive Dinner
october
November
12
18
19
9am – 4pm
9am – 10:30am
8am – 5pm
Off Site
8am – 5pm
9am – 12pm
9am – 10am
4pm – 9pm
Upcoming
Events
Sign up online to
14
Industry Outlook
15-16
IAA Midwest Multifamily Conference
23Electric Heat Review /Gas Heat Review
events and
classes at
CFC/EPA
New Member Orientation
Leasing Skills
december
register for all
4pm – 7pm
OffSite
9am – 4pm
our website:
8am – 2pm
3:30pm – 5pm
9am – Noon
events.iaaonline.net
3
Fun Meeting
10-11HCCP
CONNECT WITH IAA
Upcoming
Education
13
Power Lunch
11am – 1pm
ESPN analyst and former NFL center Jeff Saturday will share stories that have shaped
him as a leader. Known for his leadership both on and off the field, Saturday will inspire
IAA members as he talks about leading in football in business and in the community.
5:30pm – 8:30pm
9am – 5pm
Facebook
www.facebook.com/IndianaApartmentAssociation
Fan Page Members
857
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Followers
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Fan Page Members
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May/June 2014 INSites 27
Two Reasons Why Apartment Rent Hikes Are
Slowing
Digested From “Apartment Rent Hikes Are Slowing
— Finally”
MarketWatch (06/17/14) Hoak, Amy
CoStar Group reports that apartment rent hikes are
finally beginning to slow due to two main factors. The
first is the increased supply of new rental units on the
market. Hans Nordby, managing director of CoStar,
comments, “The first quarter of this year, 54,000
new apartment homes were delivered to the market
[nationally] and demand was about 27,000 apartments.
That causes vacancies to pick up a bit.” He adds that increased vacancies mean that
apartment owners and managers cannot be as aggressive in hiking rents if they want
to keep their apartments filled. Of course, not all markets are the same. Rents could
continue to rise sharply in those areas with short supply.
National
Focus
In other markets, the supply-and-demand imbalance could lead to rent decreases
as early as this year. One such place is Washington, D.C., where Nordby confirmed
there is a “torrent of new supply,” yet employment growth momentum has been
sluggish. Such other submarkets as Seattle’s Lake Union area, Charlotte’s Uptown
neighborhood, and downtown Chicago also have a lot of new apartments coming
on the market. Reis Inc. senior economist states that the second reason hikes
are slowing is that “some rents have gotten so egregiously expensive, it puts an
artificial ceiling on rent growth. When rents are rising faster than incomes, there
comes a point when residents simply cannot stomach any further “meaningful”
rent increases, Severino concludes. - See more at: http://www.naahq.org/read/
industry-insider/06-24-2014#731531
Which Apartment Stat Recently Hit a Six-Year Peak?
Digested From “Apartment Occupancy Hits Six-Year Peak”
GlobeSt.com (06/19/14) Bubny, Paul
Axiometrics recently released data showing that the nation’s apartment occupancy
reached 95 percent as of May -- its fourth consecutive month of improvement.
The firm started tracking apartment data on a monthly basis in April 2008.
This marked the first time since then that occupancy had topped the 95 percent
mark. Axiometrics previously tracked data on a quarterly basis. According to
Stephanie McCleskey, the firm’s director of research, “the second quarter of
2001 was the last time the market was at 95 percent for a quarter. It’s a pleasant
surprise, because it’s coming at a time when new supply is flooding the market.”
Nationwide, approximately 180,000 new apartments have come on line in the last
year. Absorption has been high, though, and the effect on both rent growth and
occupancy has been positive. Axiometrics states that effective rent growth was
up 3.7 percent year-to-date in May. Jay Denton, Axiometrics’ vice president of
research, notes that five of the top 10 metro areas for annualized effective rent
growth were in Northern California. They included: Napa, up 12.26 percent;
Vallejo-Fairfield and Santa Rosa-Petaluma, both up 10.26 percent; and Oakland,
which registered a 9.97 percent improvement. Odessa, Texas, was the top metro
area for annualized effective rent growth, just as it was the previous two months.
- See more at: http://www.naahq.org/read/industry-insider/06-24-2014#731531
Housing Recovery Falters: An Opportunity for Apartments?
Digested From “Housing Falters as Forecasters See U.S. Sales Dropping”
Business Week (06/20/14) Howley, Kathleen M.
The two-year-old U.S. housing recovery is flagging, a troubling development
that now is being acknowledged in industry forecasts. The Mortgage Bankers
Association (MBA) has lowered its outlook for new and existing-home sales
forecast for the current year to 5.28 million, down 4.1 percent in what would
represent the first annual drop in four years. In addition, the group slashed its
projection for purchase mortgages by 8.7 percent to $751 billion -- the first drop
in three years. Bullish forecasts in the first quarter from not only MBA, but also
Fannie Mae and Freddie Mac, have been nullified by climbing property prices
and an economy that simply is not generating higher-paying jobs. The Conference
Board states that the share of Americans who said they plan to purchase a house
in the next six months sank to 4.9 percent in May from 7.4 percent at the end of
last year -- the highest in records dating back to 1964. It now appears the bestqualified home buyers made their purchases last year when mortgage rates were
at near-record lows after delaying their moving plans during the housing bust,
reports IHS Inc. chief economist Nariman Behravesh. Meanwhile, the median
price of a resale home rose 11.5 percent in 2013, reports the National Association
of Realtors. With prices up, the ability of Americans with stagnant wages to
purchase residences wanes. - See more at: http://www.naahq.org/read/industryinsider/06-24-2014#731531
Two Factors Are Convincing Homeowners to Rent Out Their Houses
Digested From “More Homeowners Becoming Landlords”
CNNMoney (06/17/14) Christie, Les
Low mortgage rates coupled with sky-high rents are convincing more and more
homeowners to rent out their former residences when they trade up rather than
sell them. According to Redfin, 19 percent of current homeowners either bought
or refinanced homes between 2011 and and last year -- when 30-year mortgage
rates were less than 3.4 percent. Rents have increased by nearly 20 percent
nationwide since mid-2006, while home prices remain nearly 21 percent below
what they were at that time. Renting helps soften the blow for many people who
are still upside-down on their home loans and unable to profit from a sale. At
the same time, there are some disadvantages to becoming a landlord. Not only
are owners on the hook for any repairs that need to be done, they also have to
deal with often demanding tenants and cover expenses even when the property is
vacant. Most landlords are benefiting from the move, however, although it may be
hurting the housing market. The trend means fewer homes going on the market
which, according to Redfin CEO Glenn Kelman, is “a major reason we have low
inventory and limited sales growth.” - See more at: http://www.naahq.org/read/
industry-insider/06-24-2014#731531
Rocking the Walking: Millennials Drive New Urban Spaces
Digested From “Rocking the Walking: Millennials Drive New Urban Spaces”
USA Today (06/17/14) Toppo, Greg
Let IAA/NAA’s Lease
Program Simplify
Leasing for You
The IAA/NAA National Lease Program/Blue Moon saves time and
money by speeding up the preparation and printing of lease packages.
The software improves accuracy and reduces errors with its built-in
math calculations, default settings for recurring items and charges,
automatic data transfers from the main lease form to other forms in
the lease package, error checking and lease expiration reports.
Call today!
Call IAA at 317-816-8900 to inquire about the
National Lease Program.
28 INSites May/June 2014
George Washington University researchers have released a report
identifying 558 WalkUPs (Walkable Urban Places) in America’s
30 largest metro areas. In these neighborhoods, there is a premium
on walking rather than driving; and it is drawing more and more
Millennials. In such cities as Boston, New York, and the District of
Columbia, such places account for more than 33 percent of office
and retail space. At the other end of the spectrum, WalkUPs comprise
only 5 percent to 6 percent of office and retail space in such Sun Belt
cities as Orlando, Tampa, and Phoenix -- all three of which remain
built around automobiles. However, the research suggests that this is
rapidly changing. A handful of major U.S. cities, including Miami
and Los Angeles, “are making some surprising and unexpected shifts
toward walkable urban development,” the researchers noted.
Walkable neighborhoods are defined as those where such everyday
destinations as apartments, condominiums, offices, schools, stores,
and places to eat are concentrated and within walking distance. In
future decades, the researchers forecast, new urban dwellers will
likely push for “tens of millions” of square feet of walkable space
and “hundreds of new WalkUPs.” George Washington University
researcher Christopher Leinberger, head of the school’s Center
for Real Estate and Urban Analysis, states, “It’s the kids. It’s the
Millennials . . . that are driving this.” He credits Hollywood for
www.iaaonline.net
the shifting of the gears as such shows as “Sex
in the City” and “Two Broke Girls” are set in
“safe, walkable, urban places. This is a reflection
of the aspirations of the Millennials.” - See
more at: http://www.naahq.org/read/industryinsider/06-24-2014#731531
New-Home Construction Slides 6.5 Percent in
May
Digested From “New-Home Construction Slides
6.5 Percent in May”
Associated Press (06/18/14) Boak, Josh
National
Focus
With many Americans struggling financially, residential builders broke ground
on fewer new homes last month. Housing starts hit a pace of 1.01 million units
in May on a seasonally adjusted basis, according to Commerce Department
data. The tally reflects a 6.5 percent drop from April’s activity -- significantly
more than the 3.7 percent decline economists had predicted. Home building
flagged in the Northeast, Midwest, and West but expanded in the South. Newhome construction is up 9.4 percent from May 2013, Commerce notes, but
most of the gain can be attributed to apartment projects -- which suggests that
Americans are leaning toward renting rather than buying. Not only are interest
rates and residential property prices on the incline, the nation’s workers are
still dogged by flat income growth and job insecurity, making it difficult to
amass a down payment. - See more at: http://www.naahq.org/read/industryinsider/06-24-2014#731531
Fannie and Freddie Seeing More Competition on Multifamily Loans
Digested From “Fannie Mae and Freddie Mac Seeing More Competition on
Multifamily Loans”
NuWire Investor (06/16/14) Anderson, Bendix
Fannie Mae and Freddie Mac lenders have stepped up the competition with
banks to finance apartment communities. Banks have proven more than willing
to make permanent loans to apartment owners at extremely low interest rates.
To keep up, lenders at the two government-sponsored enterprises (GSEs) are
offering the lowest rates they can along with faster service. Nevertheless, the
competition continues to cut into Fannie Mae’s multifamily lending business.
In 2013, federal regulators ordered the two GSEs to limit their lending to
apartment communities, contending that agency lenders had become too
dominant in the multifamily housing sector. Although the watchdogs appear
to be less demanding this year, competitive pressure has picked up where they
left off. Through the first five months of this year, Fannie Mae’s multifamily
lending business totaled just $6.0 billion -- less than half the $13.6 billion in
multifamily loans that Fannie Mae closed and sold to bond investors from
January through May of 2013. The shrinking volume has had a surprising side
effect in the form of lower interest rates for apartment loans. Fannie Mae and
Freddie Mac currently have fewer multifamily loans to turn into bonds, which
means bond investors are now having to vie for the limited supply. In the
process, they are paying higher prices and accepting lower yields. - See more
at: http://www.naahq.org/read/industry-insider/06-24-2014#731531
www.iaaonline.net
May/June 2014 INSites 29
30 INSites May/June 2014
www.iaaonline.net