May/June 2014 - Indiana Apartment Association
Transcription
May/June 2014 - Indiana Apartment Association
May/June 2014 The Official Publication of the Also INSide... PAC Golf Classic Recap • Maintenance Mania TABLE of Contents Published bimonthly by the Indiana Apartment Association 15 May/June 2014 The Official Publication of the Model Bus Tour The Indiana Apartment Association New Construction Tour set for September 2 19 Around The State 20 Government Affairs Update 16 Atmosphere and Amenities Catch up on some activities from affiliates IAA Works on Behalf of Industry 22 Maintenance Mania Also INSide... From the IAA President....................................................................................................................................6 From the IAA Chairman of the Board.........................................................................................................7 PAC Contributors.................................................................................................................................................8 NAA Chairman Column..................................................................................................................................10 PAC Golf Classic................................................................................................................................................11 Model Bus Tour................................................................................................................................................15 Association News..............................................................................................................................................21 Member News....................................................................................................................................................25 Calendar of Events...........................................................................................................................................27 National Focus...................................................................................................................................................28 9100 Keystone Crossing, Ste. 725 • Indianapolis, IN 46240 P: 317-816-8900 • F: 317-816-8911 • [email protected] • www.iaaonline.net _________________________________________________________ OFFICERS Chairman Jerry K. Collins, Flaherty & Collins Properties Vice Chairman Sandy Carmin, Englert Management Corporation Secretary Chad Greiwe, Gene B. Glick Company Treasurer Jordanna Paciorek, Edward Rose & Sons Past Chairman Adam Van Rooy, Van Rooy Properties direct BOARD members Don Brunner, Denizen Management Brian Cranor, Cityscape Residential LLC John Ehrhardt, The Sterling Group Randy Escue, Dominion Realty, Inc. Nancy Flynn-Strater, The Sexton Companies Mike Gorman, Edward Rose & Sons Cindy Green, HI Management Jon Hicks, Andover Management Corp. Alex Jackiw, McKinley Properties Nikki Johnson, CFC, Inc. Mark Juleen, J C Hart Company Cindy Koehler, Buckingham Management Steve Lavery, Herman & Kittle Properties Jeanne Milan, Samaritan Companies Tom Spencer, Meridian Management Corporation George Tikijian, Tikijian Properties Chuck Townsend, Sheehan Property Management Mary Trujillo, Barrett & Stokely Adam Van Rooy, Van Rooy Properties Margie Williamson, Pedcor Management associate BOARD members Lara Smith, Apartment Guide Consumer Source, Inc. Chris Moore, APCO Supply chapter staff members Yvonne Avary • Executive Director, Apartment Owners and Managers Association of Terre Haute Beth Wyatt • Executive Director, Apartment Association of Fort Wayne and Northeast Indiana Amy Phillips • Executive Director, Apartment Association of Southern Indiana Paula Carey • Executive Director, Northern Indiana Apartment Council IAA Staff INSites Publisher Lynne Petersen, CAE, President • [email protected] INSites Editor Jean Lloyd • [email protected] Director of Government Affairs Gretchen White • [email protected] Director of Membership & Education Franny Upp • [email protected] Director of Events & Expositions Lauren O’Neill • [email protected] Accounting & Education Assistant Kristie Fessler • [email protected] Events & Exposition Assistant Meredith Galliher • [email protected] Accounting Manager Mary Massey • [email protected] Front Desk Coordinator Cassandra Michel • [email protected] On the Cover: New levels of convenience and luxury amenities are developing to meet the demand by today’s renters. Photos ©Daniel Showalter Photography POSTMASTER: Send address changes to: Indiana Apartment Association, 9100 Keystone Crossing, Ste. 725, Indianapolis, IN 46240, Phone (317) 816-8910, Fax (317) -8168911. Presorted standard at Indianapolis, IN. The views herein are those of the writers and advertisers and do not necessarily reflect those of the magazine’s management or ownership. IAA welcomes stories, art and photo contributions. All such material must be accompanied by a self-addressed, stamped envelope or it will not be returned. 4 INSites May/June 2014 www.iaaonline.net www.iaaonline.net May/June 2014 INSites 5 from the IAA President We Must Remind Policy Makers of Industry’s Positive Economic Impact An article in Indianapolis Business Journal recently posed the question of whether apartments are being overbuilt in Indianapolis, specifically the northern suburbs. The article presented a synopsis on the need for apartments and then listed the many developments planned north of Interstate 465. Lynne Petersen, CAE IAA President The article was a little light on the facts that we have been seeing in our industry news. We know the millennial generation will make up 24 million households between 2015 and 2025 and as a result, the number of households in that age group will rise by 2.7 million in the next decade. Many from the millennial generation will become apartment renters and they will rent for a variety of reasons. Some will rent because they have large student loan debt and some will rent because they witnessed the housing crisis and are disenchanted with home buying. When you combine this information with the fact that the nation’s homeownership rate is currently the lowest it has been in 50 years, a clear picture emerges. Already, since 2008 4.8 million renter households have been added in the United States and the local housing market has not kept up with this growth. I don’t want to speculate on whether we are overbuilding or not. I will let the experts and the developers who are watching absorption rates and rent growth make that argument. 6 INSites May/June 2014 What troubles me from this article is the expressed perception of our industry by local officials and the facts that are missing from our industry’s point of view. One city official stated, “These projects tax our police, our fire department and our schools.” However, no one mentioned that Indiana statistics show that only 19 percent of those who live in apartments have children and 81 percent are single individuals living alone or with roommates or married couples with no children. They also failed to mention the fact that apartments pay property taxes at the two percent tax cap, while single family (with statistically more children) have their property taxes capped at one percent. Also while the article talked about building too many apartments, there was never any consideration given to the fact that in 2011 new apartment construction contributed $166 million in spending and supported 1,832 new jobs for a total economic contribution of $365 million dollars to the Indiana economy. Overall apartments contributed $13.6 billion dollars to the state economy and supported 325,000 jobs. The apartment industry is a growing vibrant industry and people are becoming renters by choice. We need to continue to remind policy makers of the positive economic impact our industry has on our state and local communities. www.iaaonline.net from the Getting The Most Out Of Your IAA Membership What’s the best way to stay informed and be engaged in the multifamily community? Take full advantage all that the Indiana Apartment Association offers. Be proud of your membership, stay up to date and involved and be sure your voice it heard. Whether you’re attending a Power Lunch or a class on Fair Housing, you’re gaining knowledge, meeting other members and developing long- term relationships. Growing your network and learning best practices not only works to your advantage, but that of your entire company. Every time an employee attends a class or an event, that employee’s knowledge of the multifamily industry grows. The potential for cumulative impact throughout your company is staggering. Through government relations, education and public relations IAA works to keep members informed on current news industry developments and provide effective opportunities for advertising to a targeted industry audience representing more than 218,000 units. IAA is here to represent you and we are taking steps to be sure you get the most of your membership. Each quarter IAA holds a new member orientation. These events are not just for new members but also for new employees. Even if your company has been a member of IAA for years, any new employee is encouraged to attend a new member/new employee orientation to learn more about IAA, get fully connected in the industry and understand the best ways to capitalize on membership. IAA Chairman of the Board Together IAA members are a constructive force working for the betterment of the multifamily housing industry. By continuing to work together, we can further increase the value IAA provides to members; improve the efficiency and effectiveness of our organization and further strengthen the multifamily industry. IAA’s annual Midwest Multifamily Conference is set for October 15-16, 2014 this year and it’s easily the most visible opportunity engage with IAA. Companies attend the Midwest Multifamily Conference because we offer the most cost-effective way to future-proof your profitability with world-class education, national and regional exhibitors, idea sharing, and best practices for everyone from maintenance to marketing. Jerry Collins IAA Chairman of the Board We’ve heard from company after company that just having your executive staff attend the conference is not enough. It’s important to include property managers, maintenance supervisors, and everyone who contributes to the success of the company. The 2014 Midwest Multifamily Conference is by far most cost-effective way to train and develop everyone in your organization from sales to maintenance to management. I look forward to seeing you there as we enjoy a huge trade show with national and regional exhibitors, and the best networking and special events. IAA also thrives on the support and volunteer spirit of leaders from both our regular and associate members. Thanks to generous sponsors and those who volunteer their time to enhance services and events in support of IAA, we are able to help each member develop closer ties and find more ways to benefit the multifamily industry as a whole. www.iaaonline.net May/June 2014 INSites 7 The IMFHPAC is IAA’s nonpartisan political action committee that invests in candidates who are supportive of industry issues and are pro-business legislators. These funds aid in the election of candidates whose legislative voting records and/or positions on multifamily issues will enhance the business climate in the state of Indiana. CONTRIBUTOR LIST* Platinum Investors ($1.50 per unit) 18 Capital Group 3 Point Property Management Abbey Stombaugh Arnel, Inc. Banner Property Management, LLC Bloomington Housing Authority Brad Nash Braden & Associates-Architonics, Inc. Brookside Properties Inc. Buckingham Management, LLC Carr Property Group CDI, Inc. Cedarview Management Chronister Properties Cityscape Residential, LLC Coomer Seedling, LLC Core Redevelopment LLC Country Squire Apartments Crestline Property Management Dominion Realty, Inc. Edward Rose & Sons Emmert Property Management Englert Mgmt Corp. Feichter, Realtors Four Seasons Realty Gene B. Glick Company, Inc. Given & Spindler Companies GT Properties Hawthorne Residential Partners Heugel Realty, Inc. Huber Properties Hudgins & Co. Indian Village Investments Jehl Apartments LLC J C Hart Company JCap Management John & Stacy Hayes JRK Residential Group Kramer Lumber Company Lakeside Residences LI Combs & Sons Management Co. LRG, LLC Madisonville-West Properties, Inc. Maple Crest Realty Corp. Masterson Properties, LLC Metro Real Estate Miller Valentine Group Neil A. Burd Newlin-Johnson Co., Inc. Novogroder Companies Inc Oxford Gables PAR Enterprises Pearl Group Properties Princeton Enterprises LLC Realty & Mortgage Co. Regor, LLC Riverstone Residential Robert Hoopingarner 8 INSites May/June 2014 Samaritan Companies Shaw Rentals Sentry Management Services Inc Sheehan Property Mgmt, Inc. Tazian Properties Teakwood Arms Telzloff LLC Ten South Management TGM Associates L.P. Tom Hoot Rentals Turtle Creek Management, Inc. Urbahns Group an Indianapolis Co. Van Rooy Properties Westminster Management LLC Williw Point Wingate Companies Zender Family Limited Partnership Gold Investors ($1.00-$1.49 per unit) Barrett & Stokely, Inc. Becovic Management Group of Indiana Birge & Held Asset Management, llc Consolidated Property Management Denizen Management Flaherty & Collins Properties GlassRatner Management Hills Property Management Mark III Mgmt. Corp. PMR Companies The Community Builders, Inc. Wilkinson Asset Management Silver Investors ($.50-$.99 per unit) Andover Management Corp./ In Good Company James Management Group, LLC Justus Rental Properties, Inc. Ken Bonner Magna Properties, Inc. Pedcor Management Corporation Regency Windsor Management Inc. Bronze Investors (up to $.50 per unit) June Palms Home Leasing LLC Meridian Management Corp. Montford Multifamily NRP Management, LLC Pedcor Homes Corp. PMR Companies RealAmerica Management, LLC TWG Management Booster Club (Associate Member Investors) A2 Windows & Doors LLC AC/C Tech ACI, Inc. Alert Canine Bed Bug Detection Agency AmberLeaf Cabinetry American Lung Association in Indiana ap Inspections & environmental services Apex Paving and Excavating, Inc. Ardizzone Enterprises, Inc. AT&T Connected Communities Blakely’s Carpetbaggers, Inc. CBRE CCI Roofing, LLC Clark Appliance ComerNowling CORT CRG Residential CSI Signs Diamond Rentals Drexel Interiors ePremium Insurance Falcon Carpet of Indiana, Inc. Frye Electric, Inc. Full Care of Indianapolis Gold Seal Termite & Pest Control Co. HFF ICOR International Indiana’s Finest Wrecker Indy Towing Service Inc d/b/a Pro Tow Jahnke Painting, Inc. Jetz Service Company, Inc. Kermans Fine Flooring Kinder Electric Co, Inc. Last Chance Wrecker & Sales, Inc. LeaseHawk Moen, Inc. National Tenant Network - Indiana NWP Services Corporation PayLease P/R Mortgage & Investment Corp. Property Tax Consultants LLC Quantum Graphix, LLC Renovia Restor Rite Rug Company Roto Rooter Plumbing, Inc. RSQ Fire Protection ShowerStart Sims-Lohman T.A. Kaiser Heating & Air, Inc. The Brickman Group Ltd. Thermo-Scan Water Leak Detection Tikijian Associates University Loft Company Uzelac & Associates, Inc. Van Rooy Restoration VMintegrated *As of May 31, 2014 www.iaaonline.net Does Your Lease Have the Midas Touch? The NAA Click & Lease is a web-based leasing program offered exclusively to members of the National Apartment Association. Connect with NAA This powerful and easy-to-use leasing program allows an apartment community to save time and money by speeding up preparation and printing of legal documents. In addition to providing greater efficiency to the onsite leasing process, prospective residents may fill out a rental application online, and property managers may audit and edit entire portfolios of leases with a few clicks of a mouse. The lease and accompanying addenda cover every aspect of the rental process and are reviewed by expert attorneys to ensure legal compliance. The language of the lease is constantly monitored and modified to reflect new legislation or jurisprudence. This valuable NAA member benefit is currently available in 46 states as well as the District of Columbia. Brad Williams 2014 Chairman Currently, more than 16,000 communities nationwide are enrolled in the NAA Click & Lease program. The program continues to grow exponentially each year and is a proven and valuable tool for NAA members. Customers participating in the program include some of the largest multifamily REITs and privately held real estate firms in the country. NAA Click & Lease is the most widely used standardized lease form in the multifamily housing industry. Learn more today at www.naahq.org/learn/national-lease-program. Plan Your Apartment Tour Now When Congress Is Home in August One of the best ways to strengthen the apartment industry’s voice on Capitol Hill is through educating and building relationships with members of Congress. And one of the easiest ways to do that is by having them tour one of your members’ apartment communities. GREAT service smart pricing call ray’s today. Make plans now when your members of Congress are in recess from Aug. 2 through Sept. 7. NAA Government Affairs will provide you with materials such as sample letters and helpful tips. Staff will be glad to provide you with any other assistance you may need. Resources are available at www.naahq. org/learn/advocacy/congressional-recess-program-toolkit. If you have any questions, please contact Carole Roper at [email protected]. Take Advantage of Member-Only Pricing for the 2014 NAA Student Housing Conference & Exposition REWIND Program Now for a limited time: Professionals in the student housing industry seeking to enhance their careers and better prepare for housing the next generation of residents should act now to take advantage of the top-level insight delivered during the 2014 NAA Student Housing Conference & Exposition, all for just $149! NAAEI invites you to enjoy actionable intelligence and turnkey solutions perfect for helping you achieve your personal and professional goals—and earn continuing education credits while you’re at it—with REWIND’s 11 PowerPoint-synced audio sessions from the 2014 NAA Student Housing Conference & Exposition (available at http://naa.directionsav.com/sh). A Mid-Week CEC Opportunity: Webinar Wednesdays Join NAAEI, Apartment All Stars and Multifamily Insiders for Webinar Wednesdays, the largest premium webinar series in the industry to provide state and local association members with access to industry thought leaders to discuss innovative ideas, best practices and emerging industry trends. These webinars will give participants the tools they need to become industry superstars in their own right, and earn continuing education credits while they’re at it. Register today at www.naahq.org/learn/education/take-a-class-online/ webinar-wednesdays. 10 INSites May/June 2014 www.iaaonline.net Herman & Kittle Team Takes First Place at IAA PAC Golf Classic Golf IAA’s Annual Golf Classic was held in Indianapolis this year at Eagle Creek Golf Course. All proceeds of the event benefit the Indiana Multi Housing Political Action Committee, the legislative arm of the organization. This allows IAA the ability to lobby the State Legislature on behalf of all members on issues that have a direct impact on the multifamily housing industry. This year’s event was held on June 12. Thanks to all those who participated and the members and volunteers who made the event a success especially the major sponsors, Hays & Sons Complete Restoration, Landman Beatty and L B Gray, LLC. The 2014 Winners were: Outing Free Associate Membership Winner: Associated Bank First Place - Sponsored by P/R Mortgage Jeff Kittle, Herman & Kittle Properties, Inc. Tom Herman, Herman & Kittle Properties, Inc. Pat O’Conner, Herman & Kittle Properties, Inc. R.J. Pasquesi, Herman & Kittle Properties, Inc. Second Place -Sponsored by P/R Mortgage Rich Hamilton, J C Hart Company, Inc. Chris Clark, J C Hart Company, Inc. Johnny Hart, J C Hart Company, Inc. Mike Kalasmiki, J C Hart Company, Inc. Third Place - Sponsored by P/R Mortgage Jason Franklin Steve Lavery, Herman & Kittle Properties, Inc. Chris Hall, Renovia Andrew Rhodes, Eagle Carpet & Tile Last Place Team - Sponsored by P/R Mortgage Bob Gray, L B Gray, LLC Joe Gadient, L B Gray, LLC Tony Freije, L B Gray, LLC Alan Englander, JVM Realty Corporation Longest Drive Pines Mens: Ravi Kandala, Valet Waste Pines Womens: Ashley Mattox, Flaherty & Collins Properties Sycamore Mens: Ray Oldham Sycamore Womens: Kerrie Boarman, Blakley’s Closest to the Pin Pines Mens: Rodney Hartley Pines Womens: Vicki Vandivier, Merchants Bank of Indiana Sycamore Mens: Josh Purvis, Watermark Residential Sycamore Women: Kerrie Boarman, Blakley’s Longest Putt Pines Mens : Terry Brenner, Carpetbaggers, Inc. Sycamore Mens: Bill Chambers, Buckingham Management, LLC One Spin Now Winners: Josh Chan of Wells Fargo Bank– iPad Air – Sponsored by One Call Now Brian Outlaw, Flaherty & Collins Properties – iPad Mini – Sponsored by GreenWay Waste & Recycling Dave Wenz, Ardizzone Enterprises – Apple TV – Sponsored by RSQ Fire Protection People’s Choice Award: Pines Course – Pillar Group Sycamore Course – Landman Beatty/L B Gray, LLC The popular 50/50 raffle incorporated The Price is Right theme and was run by the energetic golf committee. Brett Neil of Neil Properties/Harbour Pointe won the raffle. Golfers were set to tee off at noon. Heading out to the Sycamore and Pines. LB Gray, LLC was one of two associate members recognized with the People’s Choice Award for the game show theme at their hole. The Thompson Thrift and Watermark Residential teams. The Elbert Construction team. Dave Wells and John Cochran of Cochran Exteriors. The T.A. Kaiser Heating & Air, Inc. team. Continued on the next page www.iaaonline.net May/June 2014 INSites 11 Continued from the previous page Golf Outing The LB Gray team. Golf Committee Chair, Michael Collins of Flaherty and Collins presented awards. Victoria Schuman of Hays & Sons, one of the three major sponsors along with LB Gray LLC and Landman Beatty. Thank you sponsors! Bill Raisor of Corporate Imaging Concepts and Pierre Bridger of Vibrant Outdoors managed a concierge cart. Glidden Professional. For Rent Media Solutions. The Flaherty & Collins team. First place winners, the team from Herman & Kittle. Golfers enjoyed the steak dinner and awards ceremony. 12 INSites May/June 2014 www.iaaonline.net Hole Sponsors Pines Course CRG Residential Baumgartner & Company Asphalt Services Carrsun Furniture Rental Sims-Lohman HD Supply PPG For Rent VMintegrated F.E. Harding Asphalt Hays & Sons Complete Restoration Van Rooy Restoration National Tenant Network - Indiana Tikijian Associates Pillar Group On-Site CORT Davey Tree Holt Construction Sycamore Course Flaherty & Collins Properties Baumgartner & Company Asphalt Services Renovia BGI Fitness CRG Residential Republic Services Ray’s Trash Elbert Construction www.iaaonline.net Indianapolis Power & Light PPG Architectural Coatings Quantum Graphix ePremium Insurance L.B. Gray, LLC, Landman Beatty Wooden & McLaughlin CBRE, Inc. The Sherwin Williams Company CORT Furniture L B Gray LLC, Landman Beatty Beverage Cart Sponsors Pines Course Holt Construction Jetz Service Company apartments.com Greenway Waste & Recycling Carpetbaggers Sycamore Course Apartment Guide Sims-Lohman BetterNOI - Screening Reports Ardizzone Enterprises Valet Waste Concierge Cart Pines Course Apartment Guide Frye Electric Sycamore Course Hays & Sons Complete Restoration Driving Range Moen Mulligans Appliance Warehouse TransUnion Screening Reports Yardsticks Davey Tree Guest Cart Services Maintenance Supply Headquarters One Spin Now One Call Now Greenway Waste & Recycling/ RSQ Fire Protection Door Prize Sponsors Travis & Carole Neal WinSupply Blakley’s GreenWay Waste & Recycling Ray’s Trash Quantum Graphix APCO Supply Wooden & McLaughlin May/June 2014 INSites 13 14 INSites May/June 2014 www.iaaonline.net New Construction Bus Tour Slated for September 2 Model On September 2, 2014 IAA members will head out on another bus tour, this time visiting all new construction. With growing demand for low-maintenance living, it’s no secret that the Indianapolis area is seeing a building boom. This is your chance to hop on the bus and see new properties including Watermark on Cumberland and Ironworks. Bus Tour If you didn’t make it for the spring bus tour, you’ll definitely want to reserve your space for the fall bus tour as soon as registration opens. Watch for details coming soon! In May IAA members visited eight Indianapolis-area properties including: • Somerset Lakes • Ashford at Keystone • Monon Place • 333 Penn • 800 Cap • Artistry • The Maxwell • Stadium Lofts www.iaaonline.net IAA’s Model Bus Tour on May 8. IAA received a warm welcome at Somerset Lakes. Keith Cole of Mitsch Design. Jennifer Spence, Mandy Williams and Michael Murphy of Sheehan Property Management checked out Monon Place in Broad Ripple. Artistry’s urban apartment homes incorporate creative architecture, modern features and appreciation for the arts. Members learned about the unique features of Stadium Lofts where residents enjoy features like polished concrete floors and modern cherry kitchens. May/June 2014 INSites 15 Atmosphere & Amenities The resort atmosphere is evident at Solana at the Crossing in Indianapolis. Jill St. Claire, Mitsch Design The main office and lounge at Artistry in Indianapolis includes vibrant colors and metallic finishes offer a warm and open feel. ©Daniel Showalter Photography An open flow adds an inviting feel to shared spaces at The Boulevard at Oakley in Cincinnati. The touch screen at Artistry alerts residents to package or dry cleaning deliveries and shares community messages. ©Daniel Showalter Photography The movable screen separates common space areas and keeps an open flowing floor plan at The Boulevard at Oakley in Cincinnati. Tony Frantz Studio Tony Frantz Studio One apartment community in Washington, D.C. is going beyond the typical advertising of a community’s atmosphere and amenities and touting an adorable English bulldog who brings a sense of warm welcome and community connection. As reported by the Washington Post, “Residents too busy for their own dogs will be able to pick her up in the lobby, take Blending indoor and outdoor spaces gives Solana at her upstairs to their apartment the Crossing a distinct and contemporary feel. or for a walk, and return her as they would a library book, a DVD or bowling shoes.” While Emmy the apartment mascot may raise eyebrows, this pup, who even has her own Instagram account (2mpup), is primarily cared for by the property manager in much the way the Butler University bulldog has a home outside of his celebrity appearances. We don’t yet know if the sense of home, comfort and community built by lovable pup will be a growing trend, but we do know that trends are changing. With homeownership no longer viewed as a risk-free investment, we’ve seen an increased preference for renting. Individuals want the many advantages of renting. They want flexibility in a changing job market, but at 16 INSites May/June 2014 the same time they seek a new level of convenience and amenities provided by developments in multifamily communities. OPEN SPACE BEGINS WITH LEASING In meeting the needs of today’s renters leasing offices are trending toward an open space area which results in a less formal approach to how the leasing process develops. Added to the leasing experience are technological advances like touch screens with three-dimensional tours and the ability for a more collaborative experience to develop. The leasing process can comfortably move from the office into a rental unit now. Technology also plays a role in connecting residents as central television screens share live information such as Twitter feeds, package delivery notifications and community messages. With a more resort-style of leasing the leasing agent wears many hats and offers concierge services. While still somewhat limited in the Midwest, these services are growing and tend to include services like coordination of dry cleaning, scheduling for personal trainers, on site stylists and pet services. QUALITY FINISHES ADD LUXURY “With the current urban revival, we’re seeing purposeful residents who want to embrace the urban lifestyle. They may be just out of school, empty nesters or retirees, but they want an upscale landing spot,” said Keith Cole, a principal at Mitsch Design. www.iaaonline.net Atmosphere & Amenities Many residents are moving from houses where they grew accustomed to personalized upgrades and they demand a higher level of finish in an apartment to achieve the custom home feel. Upgrades include rich stained cabinets, extra storage, glass cabinet doors, granite or quartz counter tops with a contemporary look and black splash tiles. Hard surface floors are becoming more common with carpets limited to bedrooms and wood floors or luxury vinyl wood plank through the rest of the unit. Contemporary finishes give a smooth and sleek appearance with details that provide a dignified experience for those accustomed to upscale living. Expectations also include name brand plumbing features. Premium units may include convenient touchless faucets or technological treats like a showerhead with a wireless blue tooth speaker that lets you stream your personal playlist in the shower. Textures, both visual and to the touch are becoming popular through high end fabrics with sheens and metallic, pearl or reflective surfaces. Woodlook wall coverings that are made of paper and environmentally friendly are another option that creates a dramatic textured appearance. Along with texture, color saturation and vibrant pops of color help set a desirable invigorating feel. Still new in the market is a condo-style finish selection program where residents have options to add in upgrades with the costs plugged into rent and amortized through their lease. SMALLER UNITS LEAD TO MORE USAGE OF SHARED SPACE Smaller units in more urban environments where space is at a premium are also growing as millennial consumers want their own space and are willing to pay a premium to avoid having a roommate. This is a carryover from student housing trends where students are no longer sharing rooms or even bathrooms. In some locations micro units of 450 square feet or less are popular with busy professionals such as flight attendants and medical students. These units create a demand for Murphy beds and ultra-compact design. With micro units comes an increase in amenities usage and square footage allotted to amenities. Common spaces become a true extension of an individual’s home leading to community interaction that counters the mindset of increased technology keeping individuals sitting behind closed doors. Bloomberg Business week recently reported on renters trading size for frills and fueling the U.S. apartment boom. The article mentions a young professional who says her rent is higher than she wants to pay but “it’s worth it for all the amenities that are included.” www.iaaonline.net ENRICHED OPEN SPACES ©Daniel Showalter Photography Kathy Desautels, Director of Development Services for Flaherty & Collins definitely sees trends changing in how space is used and how technology is incorporated. She points out basic amenities have been the same forever, but significant enhancements are being made to traditional amenities. Open floor plans add to the flow and maximize space for a variety of amenities. The club area is moving from a corner to the center of a room with an open flow. There may be a wireless space where residents can work, but it’s not boxed into a business center room. Common areas or zones are be branded such as a coffee bar and fitness center to create definition and strengthen community appeal. Such spaces have fewer walls with a trend toward movable dividers such as curtains or partitions which allow the space to be transitioned for multiple uses. Interior spaces that open to the outside or green walls that bring greenery inside help establish an exclusive feel. Color change lighting is used to change the environment. For example, when the Colts are playing, the lights can shine in blue. Instead of a tiny gym, communities offer an open studio space for yoga or Pilates and space to work with a personal trainer. A fitness on demand area, where a 70-inch flat screen serves as a workout kiosk offers customizable fitness programs with online or touch-screen sign up. In areas where residents are likely to bike to work or where cycling is prevalent, easily accessible indoor bike storage is growing, especially in urban infill areas. At one property a shared bike shop room allows a cyclist to set up and work on a bike in a dedicated space without having to drag it into the living room. A bike room may be complemented by the placement of a bike repair vending machine, a service kiosk offering basic parts, tools and services for typical repairs as well as cycling-friendly snacks. The bike repair room at The Boulevard at Oakley in Cincinnati is an added perk for cycling enthusiasts. ©Daniel Showalter Photography Outdoor kitchens and TV screens add a sports bar feel and expand the use of the pool area. SPACIOUS OUTDOOR LIVING Some outdoor spaces are intentionally developed as family and friend hubs where people can come together for recreation such as a bocce ball area with artificial turf or a rock climbing wall. “There is a lot more attention to outdoor spaces,” said Linda Gorman, Company Decorator for Edward Rose & Sons who noted a demand by residents for the ability to use outside spaces. Even if a unit has a balcony, residents want a space they can call home and enjoy the outdoors. As more outdoor living space is being incorporated in new properties, even in urban areas, the look is taking on a resort style. Space is not just used for pool decks, but to provide a variety of venues that are usable by residents beyond Indiana’s limited outdoor pool season. Outdoor kitchens and televisions are popular ways to bring added value to the pool area. TVs near an outdoor kitchen or bar area give residents a home entertainment venue with a sports bar feel. Continued on the next page The outdoor space at Stadium Lofts in Indianapolis is a welcoming place for residents to entertain. Mike Gorman of Edward Rose & Sons studies plans for a new property in Fishers with John Houchin. After drawing up the original plans they decided to incorporate additional outdoor living space. May/June 2014 INSites 17 Atmosphere & Amenities Continued from the previous page ©Daniel Showalter Photography Shared spaces can meet a multitude of uses such as this area at Ninety7Fifty on the Park in Orland Park, Illinois. New pools include shallow sunning shelves and bubbles or fountains which lean toward a relaxed resort feel along with cabanas and resort-style deck furniture. Both hardscapes and landscapes are developed to assert a valuable aesthetic presence. Depending on the demographic, water parks, wave pools or lazy rivers may be incorporated. Jill St. Claire, Mitsch Design Upper level amenties such as this pool deck at Artistry are popular with residents who enjoy the view of downtown Indianapolis. John Carrigan, a CPA who recently lived in Indianapolis at the Cosmopolitan on the Canal, is the type of resident who seeks out these enhanced spaces. “The pool area was one of the most attractive parts of the building,” Carrigan said. “I spent most of last summer at that pool and had a really great time meeting my neighbors and having friends over to swim and cook out.” Spacious outdoor kitchens give residents like Carrigan this valuable extension to their private space for entertaining. Private fine dining is another extension of the individual rental unit that is moving to public space or shared space along with wine lockers and tasting rooms that provide an exclusive touch. Theater-style rooms or projection screens are another part of the push to bring the big screen out into a shared space and enhance to community feel. In urban settings, amenities are moving to upper floors where all residents can enjoy the upper level views. These are but some of the trends developing in Indianapolis and beyond. With the Midwest Multifamily Conference around the corner on October 15-16, you’ll have an opportunity to connect with professionals throughout the industry and learn more about where multifamily is headed. 18 INSites May/June 2014 www.iaaonline.net Apartment Association of Fort Wayne May & June Breakfast Connection Recap! AAFW members learned about Fort Wayne Trails with Lori Rose, Executive Director of Fort Wayne Trails and the Fort Wayne Parks & Recreation Department with Natalie Eggeman, Public Information Officer at the May Breakfast Connection Meeting. Lottery Ticket Winners from the June Breakfast Connection. Pony rides at the AAFW Carnival. Donations collected for Dekalb Community Impact Corporation’s “Covered with Love” program. AAFW’s carnival offered fun for kids and adults. www.iaaonline.net The network of trails in Fort Wayne consists of 68 miles of multi-use trails in the Greater Fort Wayne Area and it includes 50 miles of interconnected trails. These trails provide recreation, health and fitness and active transportation opportunities for residents and visitors alike! The trails see nearly 50,000 trail users a month during the summer months. Members also learned about the Fort Wayne Parks & Recreation Department. There are 86 different parks in Fort Wayne with the largest being Franke Park. The first park was established in 1863 and was the Old Fort Park. Fort Wayne Parks offer a BMX Track, Skateboard Park and also a Pawster Park Pooch Playground! At the June Breakfast Connection members brainstormed new ideas for Resident and Employee Appreciation & Activities while networking! Topics were: Activities for small Children or Teens; Senior Activities; Pool & Summer Parties; Family Fun; Adult Fit & Fun; Pet Paradise; Holiday Parties and Staff Appreciation. The best ideas were voted on electronically at the meeting! Members had great ideas that they could take back to their property or business and implement right away! Petting Zoo + Clowns + Prizes + Junk Food = Successful Carnival! The AAFW hosted a family friendly carnival on Sunday, May 18th at Shoaff Park in Fort Wayne for AAFW members and their guests. From the lollipop tree, petting zoo, pony rides, duck pond to the bean bag toss, and caricatures, members and their guests were treated to an ‘ole fashioned carnival! The kids went home with their faces painted, lots of prizes and maybe even a bellyache from all of the snacks! In addition, members donated $75 and 127 stuffed animals along with 9 blankets as their “price of admission.” All of the donated items will be given to DCIC – Dekalb Community Impact Corporation’s “Covered with Love” program. 2014 Education – Fall Schedule The AAFW Education Committee recently met to plan the fall education classes. Members will receive their Education Connection booklet in August with all the details, but to give you a sneak peek the topics will be: September: Preserving the Scene; Organizing your Life, Office & Maintenance Truck October: Fair Housing; Get Wired with HandsOn Electrical November: OSHA Safety & Risk Management; Maintenance Shortcuts for Office Staff – Common Tips & Fixes Around the State Apartment Owners & Managers Association of Terre Haute, Inc. The June 12, 2014 Board Meeting was attended by all members. Everyone was anxious to discuss the 2nd Annual Cornhole tournament planned for September18, 2014. This tournament raises money for the local “Protect the Precious” organization that gives free smoke Apartment Owners & Managers Association of detectors to any person or family Terre Haute, Inc. Board of Directors. that needs one. This year the committee leading the tournament is comprised of Dee Ann Boyd, volunteer to the Executive Director; Melissa Wrightsman from Keymark Property Management and Amanda Corey from Heritage Trails. The June 19, 2014 Regular Membership meeting included an informative crime watch program. Vigo County Deputy and Drug Task Force Member Jim Palmer explained the precursors to watch Vigo County Deputy and Drug Task Force Member for when an owner or manager Jim Palmer demonstrated what products are used to suspects a meth lab. Palmer make meth and how it is cooked in order to educate brought all the ingredients that members on what to watch out for as they visit their are used to manufacture meth and properties. demonstrated how the ingredients are “cooked.” Many members had questions for Deputy Palmer as became educated on what to look for when they visit units in their communities or portfolios. Palmer is also an Associate Member. He is one of three owners of HPF, LLC., a company that offers in depth criminal reports to apartment owners and managers. Apartment Association of Southern Indiana The Apartment Association of Southern Indiana, together with Keep Evansville Beautiful will host their 10th annual golf outing on August 20, 2014. This great day of fun and relaxation will take place at Eagle Valley Golf Course. For more information and to register, call 812473-0917 or email [email protected]. May/June 2014 INSites 19 IAA Works on Behalf of Industry Government Affairs As the only statewide organization dedicated to representing the views of multifamily housing, IAA is always working to advocate on behalf of the industry with both local and state elected officials. The below list of recent proposals considered by local municipalities is further evidence that the industry continues to be targeted. As such, it is imperative members stay up to speed on proposals by reviewing updates in the weekly Insider e-mail newsletter and get involved when ‘Call to Action’ alerts are sent. Update If you are not receiving Insider, have questions regarding the below or hear of a proposal impacting the industry in your area, please contact Gretchen White ([email protected]). State Issues Rental Registration and Inspection Legislation Update: IAA is aware that Lafayette, Bloomington and Goshen programs are exempt from registration, inspection and permitting provisions included in the legislation. Members should contact IAA immediately if other municipalities claim to be exempt. Statewide Meth Lab Registry Active: Check registry to confirm accuracy of this database. Units can be added to the online statewide meth registry after 180 days have passed since the seizure of the lab by law enforcement but must be removed within 90 days of receiving a certificate of decontamination. The newly created registry goes back to 2007 and can be viewed by visiting www.in.gov/meth. Statewide Building Code: New statewide building, mechanical, fire, and fuel gas codes are expected to be effective December 1. IAA successfully defeated attempts to mandate carbon monoxide detectors and individual floor valves for sprinkler systems in high rise buildings. Interim Study Committees: IAA will be monitoring various tax issues and committees as legislators may use hearings as a way to discuss any topic of interest. Local Issues Beech Grove The Council, with support of the Mayor, rewrote nuisance code and now requires property owners to be responsible for all noises and all disagreeable or obnoxious odors and stenches. Status: Adopted Council is currently considering a fair housing ordinance which updates the existing municipal code to add language under the definition of family to include those regardless of perceived sexual orientation, gender identity or marital status. Status: Eligible for final approval by the Council. Carmel Considering a proposal to create a storm water user fee for all classes of property. Initially the proposal would have charged multifamily a $4.95 per unit monthly fee but IAA cautioned the Utilities Committee that their approach was not legal and the proposal has since been amended to treat multifamily as commercial property. Municipalities typically treat multifamily as commercial properties with regard to this user fee which measures impervious surface areas before applying a formula to ensure each property pays their fair share. Status: Adopted, awaiting Mayor’s signature. Noise Ordinance proposal changes volume of noise, construction hours, fireworks and other items. Status: Construction hours were amended in the Utility Committee to be 7am-9pm as opposed to the existing 6am-10pm hours. Evansville Very concerning ordinance, both from a property owner and resident perspective, was adopted on June 9 by a vote of 5-4. Among other things, the ordinance creates 27 new nuisances which include minor code violations such as loud music or fireworks and each offense carries either one or two strikes against a resident; requires the property 20 INSites May/June 2014 to conduct joint investigations alongside the Police Department and if they believe a violation occurred the property must then submit an abatement plan or be forced to evict the resident; after three strikes have accumulated against a resident within a year the Police can force the property to evict the resident, which must begin proceedings within 10 days; and a resident evicted under the ordinance cannot rent property from the same management company within the City for a period of one year. Status: IAA is asking area properties to closely monitor enforcement actions taken under this new language and could potentially create a disparate impact. There is an introduced ordinance which would replace the existing lead code within Evansville. The new proposal includes a number of items, some of which include: changes a number of definitions, including the definition of an Elevated Blood Lead Level which would become 5μg/dL (existing state regulations consider it 10 μg/dL) as well as the definition of lead-based paint which would differ from existing state and federal regulations; allows the Health Officer to use their discretion to order people to vacate premises until after lead source hazards are corrected; expands existing language allowing the Health Department the ability to enter property to test for lead; and appears to allow citations to be written for enforcement of the Renovation, Repair and Painting Program which is controlled by the U.S. EPA. Status: IAA has raised concerns with the proposal and the A.S.D. committee postponed taking action. It could be reconsidered at a future date and IAA along with AASI will continue to monitor council actions. The Council has introduced a Fair Housing ordinance to amend the definition of family to include families regardless of actual or perceived sexual orientation, gender identity or marital status of its members. Status: Awaiting consideration by the A.S.D. Committee. Hammond City is challenging recent rental registration and inspection legislation by asking the court for a declaratory judgment on whether or not their registration program is considered exempt under House Enrolled Act 1403 on the basis that they had an inspection ordinance that was created in 1961. Status: IAA has hired outside legal counsel and does not believe the legislation exempts their registration program. Highland Adopted a proposal to increase the storm water sewer fee by roughly 8% during each of the next three years. The proposal stems from a rate study conducted to evaluate needs for the next five years. Status: The Town Council adopted the increase and is effective August 1. Indianapolis The Rules Committee recently discussed a Source of Income ordinance which sought to make source of income a protected class. This would essentially mean properties within Indianapolis could not turn away applicants solely because they were a participant in the Section 8 voucher program. IAA is strongly opposed to mandating the participation of an otherwise voluntary federal program and believes it is a private business decision as to whether or not property owners choose to participate. Status: The proposal was defeated but the Council has since sent the issue back to committee for reconsideration. Council Rules Committee considering a proposed ordinance to establish a Landlord Registration Program with an annual $5 per property fee, 30-day grace period for properties who forget to register and distribution of a Renters FAQ (previously titled Bill of Rights). IAA supports the basic registry and while a variety of initial concerns have been addressed, IAA remains opposed to disseminating information regarding resident rights which may conflict with individual agreements and is to be created by the Department of Code Enforcement. Status: IAA continues to work with Council members on the Renter FAQ portion and the Committee is expected to vote on the proposal in the near future. Property received citation for not displaying “no smoking” signs around entry doors. Status: IAA intervened, contending apartment communities are not “public places” and the fines were rescinded. Continued on page 27 www.iaaonline.net IAA’s Role in NAA Regions Association Your membership in the Indiana Apartment Association doesn’t stop at the Indiana border. As a member of IAA, you are a member of NAA, the National Apartment Association. compensates its workforce, and provides investors with a fair and reasonable rate of return. NAA is governed by a volunteer Board of Directors. Committees/Task Forces and other groups are established to assist in this governance. Committees represent, involve and serve members, while providing a framework for educating future leaders of the association. They promote member participation in problem solving and provide a forum for the many interests within the association, utilizing the experience, knowledge and skills of our members. In June Don Brunner, president of Denizen Management was elected to a third term as Regional Vice President of the National Apartment Association for Region 3. Congratulations to Don and thank you for sharing your leadership to benefit both IAA and NAA. Within NAA, IAA is part of Region 3, one of NAA’s 10 regions. Each state in a region is allocated delegates and alternates based upon a percentage of dues paid to NAA. A delegate (or alternate) is authorized to act as a representative of the state from which they were appointed to vote on Association business that may come before the Assembly of Delegates. News Also serving in a leadership capacity is Jordanna Paciorek, of Edward Rose & Sons in Indianapolis. Paciorek is the communications committee chair. Recent leaders from IAA’s membership include Mike Gorman who was chairman of the board in 2011 and Alex Jackiw who chaired the board in 2013. NAA provides a wealth of information through advocacy, research, technology, education and strategic partnerships to support an industry that offers safe, affordable multifamily housing to the public, equitably www.iaaonline.net May/June 2014 INSites 21 2014 Maintenance Mania Highlights Speed and Skill Raymond Raines, Jose Torreblanca and Herb Harr competed in Denver at the National Maintenance Mania event. Ceiling fan installation. Carbon monoxide safety installation. The event attracted a big crowd of participants and spectators. Rick Holste with HD Supply. Herman & Kittle team members prepare for the competition. 22 INSites May/June 2014 More than 100 maintenance technicians competed against each other in various skillbased games during Maintenance Mania and there were just as many spectators supporting the competitors. Twelve different management companies were represented at the event and the competition at the Farm Bureau Building of the Indiana State Fairgrounds made for an exciting event. Maintenance Mania® is a national program offered by the National Apartment Association and HD Supply for the past eight years to recognize maintenance teams for their hard work. Winners in each region go on to compete at the national event and Region 3 had a strong showing at the National Maintenance Mania event in Denver on June 20 during the annual NAA Education Conference & Exposition. Winners earn cash and prizes up to $20,000. Thanks to the Maintenance Mania kickoff hosted by Sullivan Commercial Supply on March 5, around 40 participants had an opportunity to practice and sharpen their skills. The timed event winners from the kickoff include Paul Palacios with Flaherty & Collins, Nick Jewell with Barrett & Stokely, and Joshua Jones with Barrett & Stokely. In April at IAA’s Maintenance Mania event, the morning began with three industryspecific seminars. Jeff Eynon with CRG Residential covered a host of best practices for keeping properties well-maintained in, “Introduction to Exteriors Maintenance.” He talked about the dos and don’ts of roofing, siding, and gutters, how to identify problem areas and the basics like how to properly replace a shingle, what should be caulked and what shouldn’t. Babette Harpster of CORT inspired participants with a focus on customer service in her presentation, “Are You Ready for the Race? Winning at Resident Service!” And finally, Deborah Law & Daphne Whitmire, Marion County Prosecutor’s Office shared a series of tips on how facilities and maintenance can play a significant role in crime prevention. She focused on crime prevention through environmental design, mainly landscape and lighting as well as target hardening issues, signs of narcotics use/sales and ways to works with law enforcement. Vendor members who were on hand to show case their products and services included Wellman Exteriors, Moen, Sullivan Commercial Supply, APCO Supply, Holt Construction Group, Falcon Carpet, Sherwin Williams, Wilmar, Hays & Sons Complete Restoration, Maintenance Supply Headquarters, City Wide Paving. Some of these vendor members participated as judges for the timed event games in the afternoon. After lunch, car weigh-in and practice, things heated up with the timed events. Participants rushed from one event to another and drove up a high level of energy with the crowd. Pat Sullivan with Sullivan Commercial Supply emceed the event and entertained the crowd with his gift of humor. As the afternoon progressed the maintenance teams were motivated by high energy cheering from management companies. While scores were tallied, participants enjoyed winning door prizes. Thank you to Emmons Painting Service, Wellman Exteriors, Sullivan Commercial Supply, Hays & Sons Complete Restoration and Moen for door prize donations. And to all those in attendance, thank you for your support and participation especially team members from Barrett & Stokely, Buckingham, Capstone, CORE Realty Holdings, Flaherty & Collins Properties, Gene B. Glick, Herman & Kittle Properties, Hunt Pacific Management Corp., J.C. Hart Company, LT Property Management, LLC, NTS Development and Van Rooy Properties. Event Sponsors included HD Supply, Wellman Exteriors, Moen, Sullivan Commercial Supply, APCO Supply, Holt Construction Group, Falcon Carpet, Sherwin Williams, Wilmar, Hays & Sons Complete Restoration, Maintenance Supply Headquarters, City Wide Paving and Appliance Warehouse. An enthusiastic crowd added excitement to the events. Jeff Ward of Herman and Kittle Properties gets information from one of the judges. The 2014 entries showed off creativity. Race cars in close competition. Waiting at the finish line. The Farm Bureau Building at the Fairgrounds was the perfect venue for Maintenance Mania. Flaherty & Collins earned a Spirit Award while supporting their team. Ready to race. www.iaaonline.net Congratulations Winners! IAA’s overall winners placed first in three categories at the national competition in Denver in June including Herb Harr (ceiling fan), Raymond Raines (faucet) and Jose Torreblanca (racecar). Harr also placed second in the racecar category. The National Champion for 2014 is Lannon Quintana of Holland Partner Group representing Apartment Association of Metro Denver. Doug Culkin, CAE, NAA President and CEO commented on the importance of Maintenance Mania, “Maintenance professionals at our properties around the country provide the services to keep the units running efficiently and comfortably for our residents, so if there’s a problem we want make sure that the people who respond to the problem are qualified. This is our way to recognize those people by bringing the best of the best to the national championship.” Thank you to all those who competed and who supported their team in Maintenance Mania. Herb Harr and Raymond Raines. IAA’s Overall Winners: 1st: Herb Harr, Van Rooy Properties 2nd: Raymond Raines, Van Rooy Properties 3rd: Jose Torreblanca, Van Rooy Properties Kwikset Key Control Deadbolt Test 1st: Brian Niehaus, Van Rooy Properties 2nd: Raymond Raines ,Van Rooy Properties 3rd: David Garcia ,Van Rooy Properties Bradford White Water Heater Installation 1st: Jose Torreblanca, Van Rooy Properties 2nd: Herb Harr, Van Rooy Properties 3rd: Anthony Alfaro, Gene B. Glick Seasons Ceiling Fan Installation 1st: Jose Torreblanca ,Van Rooy Properties 2nd: Herb Harr ,Van Rooy Properties 3rd: Brian Niehaus, Van Rooy Properties Kidd Fire & Carbon Monoxide Safety Installation: Anthony Alfaro, Raymond Raines and Herb Harr. CFG Faucet Installation 1st: Brian Niehaus, Van Rooy Properties 2nd: Jose Torreblanca ,Van Rooy Properties 3rd: Herb Harr ,Van Rooy Properties People’s Choice Finalists. Fluidmaster Duo Flush Toilet Conversion 1st: Herb Harr,Van Rooy Properties 2nd: Enrique Alarcon ,Van Rooy Properties 3rd: Brian Niehaus, Van Rooy Properties Frigidaire Icemaker Installation 1st: Raymond Raines ,Van Rooy Properties 2nd: Paul Palacios, Flaherty and Collins 3rd: Herb Harr ,Van Rooy Properties Fluidmaster Duo Flush Toilet Conversion winners: Brian Niehaus, Herb Harr and Enrique Alarcon. Kidde Fire & Carbon Monoxide Safety Installation 1st: Raymond Raines ,Van Rooy Properties 2nd: Herb Harr ,Van Rooy Properties 3rd: Anthony Alfaro, Gene B. Glick Motorola & Niagara Conservation Race Car Competition 1st: John Bryan ,Van Rooy Properties 2nd: Willie Parsons ,Van Rooy Properties 3rd: Jose Morales ,Van Rooy Properties Kwikset Key Control Deadbolt Test winners: David Garcia, Brian Niehaus and Raymond Raines. Bradford White Water Heater Installation: Anthony Alfaro, Herb Harr and Jose Torreblanca. Fourth Annual Rick Stapp Maintenance Mania Unplugged Serious practice has been underway with many maintenance technicians based on scores from the statewide Maintenance Mania event. Three years ago the 15 scores that followed the overall top three were within a tenth of a second apart from each other and were in line with national qualifiers from other regions. On behalf of Van Rooy Properties, Adam Van Rooy invited the top 15 to complete at a “Maintenance Mania Unplugged” event which he hosted at his house. The winner received $500 cash. After the inaugural event in 2011 Van Rooy announced that he hoped the event would continue annual in memory of Rick Stapp, a Van Rooy Properties employee who lost his battle with Lou Gehrig’s disease in 2009. The Fourth Annual Rick Stapp Maintenance Mania Unplugged Event was held on May 28. Adam Van Rooy welcomed participants and explained why his company is so passionate about Maintenance Mania. “In 2009 we lost a valuable employee to Lou Gehrig’s disease. Through Maintenance Mania Unplugged we honor Rick Stapp since he was the one who influenced our guys and got them involved in the very first Maintenance Mania event. We see a lot of passion and dedication to this event and use this opportunity to recognize the dedication Rick had to his team.” Adam Van Rooy congratulates Anthony Alfaro, Zach Kunkle and Tim Clark. Incredibly close scores were a testament to the tough level of competition. Anthony Alfaro of Gene B. Glick took first place with an impressive score of 1:47. Zach Kunkle of LT Property Management secured second place with a score of 1:50. Tim Clark of Gene B. Glick took home the third place honors with a score of 1:56. www.iaaonline.net May/June 2014 INSites 23 Area Grand Openings Celebrated Member Miller-Valentine Group Announces the Grand Opening of The Lofts at Roberts in Muncie, Indiana Miller-Valentine announced the Grand Opening of The Lofts at Roberts, a brand new community built exclusively for adults 55 and over. Miller-Valentine Group worked with Muncie Community Development, Indiana Housing & Community Development Authority, US Department of Housing & Urban Development, Affordable Housing Partners, Inc., Federal Home Loan Bank of Cincinnati, and Key Bank Community Development Lending to transform the historic Roberts Hotel into a maintenance-free, pet-friendly community of 83 brand new one- and twobedroom apartment homes for adults 55 and over. News The Lofts at Roberts. US Congressman Luke Messer and Indiana Lieutenant Governor Sue Ellspermann were among several distinguished speakers at the event. The Lofts at Roberts boosted the local economy with over $7 million of local revenues including wages for workers and revenue for local proprietors, small businesses, and corporations. In addition, The Lofts at Roberts generated 125 new jobs during its renovation for local contractors and sub-contractors. The Lofts at Roberts grand opening ceremony. U.S. Congressman Luke Messer. Brian McGeady, Partner & President of Miller-Valentine Affordable Housing Development, mentioned “one of the most charming things about this neighborhood is the history of the Roberts Hotel. Miller-Valentine Group is privileged to be a part of the revitalization of this historic building that will once again grace Muncie’s skyline and be part of the city’s bright future.” Villiage Green’s The Grande Reserve at Geist Grand Opening in Indianapolis The Grande Reserve at Geist Grand Opening event was held on July 2. Originally built in 1996, renovations began in February 2014or this 146 unit community. This is the only rental community in Geist and the condominium style caters to the niche market of Geist for those who want to live near the marinas, boating clubs, golf courses and outdoor entertainment venues offered by the nearby waterways and nature preserves offer. The Grande Reserve at Geist ready for a ribbon cutting. The Grande Reserve at Geist is the only rental community in Geist. Their brand new interiors offer 42” custom cabinetry, stainless appliance packages, granite countertops, brushed nickel finishes, updated lighting, hardwood style flooring and oversized bath vanities. A garage is included with every home and is perfect for boat or jet ski storage. Based on resident feedback they have adjusted amenities to include a cyber café, outdoor kitchen/ barbecue area at the pool, concierge-style services and even a Roku player for loan or use in the community movie theater with a 70” screen. Jennifer Perez, Community Manager of The Lofts and Brian McGeady, Partner, President, MillerValentine Residential Development. For the fifth year in a row, The Grande Reserve has won the National CEL & Associates customer satisfaction award. They are ranked #1 nationally for customer service and continue to research more ways to add “green initiatives” to the community – whether through recycling programs, potential new community garden spaces, or utilizing technology and electronics to reduce usage of paper. Showcasing the new interior finishes. Is your community celebrating a Grand Opening? Please submit news and photos to Jean Lloyd at [email protected]. Ribbon cutting at The Lofts at Roberts. www.iaaonline.net Residents of The Grande Reserve at Geist enjoy new interiors. May/June 2014 INSites 25 NEW MEMBER PROFILES Masland Contract up divisions, g with the other Dixie Gro Masland Contract, alon in the United es iliti fac ily am ltif Mu are the perfect source for incongruous of Multifamily housing is States. The ver y concept we leverage ct, tra s. At Masland Con with most mill’s capabilitie a product you g brin to ies pan com Dixie the capabilities of all the for all nce ma for per high prehensive and offering that is both com / condo are as, we ent rtm apa For t. cep are as in this housing con play on. 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What does KONE’s availability, and improved residen t satisf action year) mean to you? average callout rate of 2 (service calls per unit per improved building bility, availa sed increa Reduce d operat ing expenses, KONE’s average route does What . action satisf t residen and ions operat More preven tative loading of 110 units per technicians mean to you? reduce d service calls, maintenance per unit, increased availability, t satisf action. improved equipment life and performance, and residen best perfor mance KONE’s object ive is to get the longes t lifespan and itmen ts: tailore d comm its on s deliver KONE ors. out of your elevat ed building improv life, asset maintenance solutions, maximizing elevators. With ONE NON-K and KONE all ain maint we and operat ions, leading maintenance profes sional service technicians, and indust ry tition . Contact Whitney compe our above rise uously contin we ds metho @kone .com. 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Since 1806, Valspar coa ting s have pro tected and beautified eve ryt hing from the tall sailing ships, to wor ld-class building s and the bes t-known brands . In additio n to beauty and durability, Valspar pain t has ove r 200 years of inno vat ion in eve ry can . At Valspar, we’re commit ted to developing inno vat ive pro duc ts and pro grams to help you kee p you r facilities in top shape whi le minimizing mai nte nance exp ense. Trus t the value we offe r – the benefits of a sing le sou rce for all you r nee ds – and see how we can help you lower you r mai nte nan ce cos ts tod ay. 26 INSites May/June 2014 www.iaaonline.net august August 13 Power Lunch with Jeff Saturday Jeff Saturday traveled a unique road to Pro-Bowl/All-Pro success in the NFL. His combination of leadership and teamwork built a winning framework for the Indianapolis Colts and Greenbay Packers resulting in a Super Bowl win and many personal awards. Learn from his leadership lessons. September 10-11 • CPM (FIN 402) This course addresses the core issues that impact fiscal planning, giving you the ability to calculate important financial components and take control of your property’s financial outlook. You will learn financial knowledge in property management, owner’s goals and objectives, basic accounting types, and common accounting practices. Not only will you learn to maximize the financial potential of the properties you manage, but you will also gain the fiduciary trust needed to work effectively with owners and investors. September 9-12 • SAL Leadership SAL was named after Sally Lentz-Crouse, a leader in the multifamily housing industry. This unique experience uses horses in an unconventional approach to leadership, teambuilding, and personal and professional development. Learn more about SAL programs for both women and men at iaaonline.net. September 12 • CPM (Ethics 800) Addressing ethical dilemmas commonly faced by today’s real estate managers, this media-based course teaches strategies for resolving ethical dilemmas and adherence to the IREM Code of Professional Ethics, culminating in an exam to earn IREM credentialing credit. You will benefit from this course by learning to conduct business using the highest standards of integrity and professionalism and by resolving conflicts efficiently and ethically. September 17 • Retaining Residents Participants learn to identify what residents expect, their different personality types, how to handle complaints and SELL the lease renewal! It’s essential for new hires, a great refresher for all current Leasing Consultants and Property Managers. Register today! (3 EDUCATION HOURS TOWARD NAA DESIGNATIONS) Continued from page 20 Considered an ordinance mandating battery powered smoke detectors to be replaced with a non-removable, nonreplaceable 10-year battery when such devices are replaced for any reason. Status: Effective August 1 for single family; provisions concerning multifamily must be approved by the State Fire Prevention and Building Safety Commission before it can be enforced and has not been considered at this point. Warsaw There have been recent conversations amongst local elected officials regarding the possible creation of a rental registration and inspection program. It appears they are modeling the proposal off of Goshen’s existing ordinance, although House Enrolled Act 1403 will limit their ability to impose annual registration fees more than $5 and must recognize the exemption for professionally managed units with an annual inspection report from authorized third parties. Status: IAA has provided feedback on an initial rough draft but nothing has officially been filed to date. www.iaaonline.net september 2 Fall Model Bus Tour 5Exhibitor Orientation Breakfast 10-11 CPM (FIN 402) 9-12 SAL Leadership 12 CPM (Ethics 800) 17 Retaining Residents 18 Management Panel Discussion 25 Progressive Dinner october November 12 18 19 9am – 4pm 9am – 10:30am 8am – 5pm Off Site 8am – 5pm 9am – 12pm 9am – 10am 4pm – 9pm Upcoming Events Sign up online to 14 Industry Outlook 15-16 IAA Midwest Multifamily Conference 23Electric Heat Review /Gas Heat Review events and classes at CFC/EPA New Member Orientation Leasing Skills december register for all 4pm – 7pm OffSite 9am – 4pm our website: 8am – 2pm 3:30pm – 5pm 9am – Noon events.iaaonline.net 3 Fun Meeting 10-11HCCP CONNECT WITH IAA Upcoming Education 13 Power Lunch 11am – 1pm ESPN analyst and former NFL center Jeff Saturday will share stories that have shaped him as a leader. Known for his leadership both on and off the field, Saturday will inspire IAA members as he talks about leading in football in business and in the community. 5:30pm – 8:30pm 9am – 5pm Facebook www.facebook.com/IndianaApartmentAssociation Fan Page Members 857 Twitter www.twitter.com/aptassociation Followers 1361 LinkedIn www.linkedin.com/groups/ Indiana-Apartment-Association-3020589 Fan Page Members 523 May/June 2014 INSites 27 Two Reasons Why Apartment Rent Hikes Are Slowing Digested From “Apartment Rent Hikes Are Slowing — Finally” MarketWatch (06/17/14) Hoak, Amy CoStar Group reports that apartment rent hikes are finally beginning to slow due to two main factors. The first is the increased supply of new rental units on the market. Hans Nordby, managing director of CoStar, comments, “The first quarter of this year, 54,000 new apartment homes were delivered to the market [nationally] and demand was about 27,000 apartments. That causes vacancies to pick up a bit.” He adds that increased vacancies mean that apartment owners and managers cannot be as aggressive in hiking rents if they want to keep their apartments filled. Of course, not all markets are the same. Rents could continue to rise sharply in those areas with short supply. National Focus In other markets, the supply-and-demand imbalance could lead to rent decreases as early as this year. One such place is Washington, D.C., where Nordby confirmed there is a “torrent of new supply,” yet employment growth momentum has been sluggish. Such other submarkets as Seattle’s Lake Union area, Charlotte’s Uptown neighborhood, and downtown Chicago also have a lot of new apartments coming on the market. Reis Inc. senior economist states that the second reason hikes are slowing is that “some rents have gotten so egregiously expensive, it puts an artificial ceiling on rent growth. When rents are rising faster than incomes, there comes a point when residents simply cannot stomach any further “meaningful” rent increases, Severino concludes. - See more at: http://www.naahq.org/read/ industry-insider/06-24-2014#731531 Which Apartment Stat Recently Hit a Six-Year Peak? Digested From “Apartment Occupancy Hits Six-Year Peak” GlobeSt.com (06/19/14) Bubny, Paul Axiometrics recently released data showing that the nation’s apartment occupancy reached 95 percent as of May -- its fourth consecutive month of improvement. The firm started tracking apartment data on a monthly basis in April 2008. This marked the first time since then that occupancy had topped the 95 percent mark. Axiometrics previously tracked data on a quarterly basis. According to Stephanie McCleskey, the firm’s director of research, “the second quarter of 2001 was the last time the market was at 95 percent for a quarter. It’s a pleasant surprise, because it’s coming at a time when new supply is flooding the market.” Nationwide, approximately 180,000 new apartments have come on line in the last year. Absorption has been high, though, and the effect on both rent growth and occupancy has been positive. Axiometrics states that effective rent growth was up 3.7 percent year-to-date in May. Jay Denton, Axiometrics’ vice president of research, notes that five of the top 10 metro areas for annualized effective rent growth were in Northern California. They included: Napa, up 12.26 percent; Vallejo-Fairfield and Santa Rosa-Petaluma, both up 10.26 percent; and Oakland, which registered a 9.97 percent improvement. Odessa, Texas, was the top metro area for annualized effective rent growth, just as it was the previous two months. - See more at: http://www.naahq.org/read/industry-insider/06-24-2014#731531 Housing Recovery Falters: An Opportunity for Apartments? Digested From “Housing Falters as Forecasters See U.S. Sales Dropping” Business Week (06/20/14) Howley, Kathleen M. The two-year-old U.S. housing recovery is flagging, a troubling development that now is being acknowledged in industry forecasts. The Mortgage Bankers Association (MBA) has lowered its outlook for new and existing-home sales forecast for the current year to 5.28 million, down 4.1 percent in what would represent the first annual drop in four years. In addition, the group slashed its projection for purchase mortgages by 8.7 percent to $751 billion -- the first drop in three years. Bullish forecasts in the first quarter from not only MBA, but also Fannie Mae and Freddie Mac, have been nullified by climbing property prices and an economy that simply is not generating higher-paying jobs. The Conference Board states that the share of Americans who said they plan to purchase a house in the next six months sank to 4.9 percent in May from 7.4 percent at the end of last year -- the highest in records dating back to 1964. It now appears the bestqualified home buyers made their purchases last year when mortgage rates were at near-record lows after delaying their moving plans during the housing bust, reports IHS Inc. chief economist Nariman Behravesh. Meanwhile, the median price of a resale home rose 11.5 percent in 2013, reports the National Association of Realtors. With prices up, the ability of Americans with stagnant wages to purchase residences wanes. - See more at: http://www.naahq.org/read/industryinsider/06-24-2014#731531 Two Factors Are Convincing Homeowners to Rent Out Their Houses Digested From “More Homeowners Becoming Landlords” CNNMoney (06/17/14) Christie, Les Low mortgage rates coupled with sky-high rents are convincing more and more homeowners to rent out their former residences when they trade up rather than sell them. According to Redfin, 19 percent of current homeowners either bought or refinanced homes between 2011 and and last year -- when 30-year mortgage rates were less than 3.4 percent. Rents have increased by nearly 20 percent nationwide since mid-2006, while home prices remain nearly 21 percent below what they were at that time. Renting helps soften the blow for many people who are still upside-down on their home loans and unable to profit from a sale. At the same time, there are some disadvantages to becoming a landlord. Not only are owners on the hook for any repairs that need to be done, they also have to deal with often demanding tenants and cover expenses even when the property is vacant. Most landlords are benefiting from the move, however, although it may be hurting the housing market. The trend means fewer homes going on the market which, according to Redfin CEO Glenn Kelman, is “a major reason we have low inventory and limited sales growth.” - See more at: http://www.naahq.org/read/ industry-insider/06-24-2014#731531 Rocking the Walking: Millennials Drive New Urban Spaces Digested From “Rocking the Walking: Millennials Drive New Urban Spaces” USA Today (06/17/14) Toppo, Greg Let IAA/NAA’s Lease Program Simplify Leasing for You The IAA/NAA National Lease Program/Blue Moon saves time and money by speeding up the preparation and printing of lease packages. The software improves accuracy and reduces errors with its built-in math calculations, default settings for recurring items and charges, automatic data transfers from the main lease form to other forms in the lease package, error checking and lease expiration reports. Call today! Call IAA at 317-816-8900 to inquire about the National Lease Program. 28 INSites May/June 2014 George Washington University researchers have released a report identifying 558 WalkUPs (Walkable Urban Places) in America’s 30 largest metro areas. In these neighborhoods, there is a premium on walking rather than driving; and it is drawing more and more Millennials. In such cities as Boston, New York, and the District of Columbia, such places account for more than 33 percent of office and retail space. At the other end of the spectrum, WalkUPs comprise only 5 percent to 6 percent of office and retail space in such Sun Belt cities as Orlando, Tampa, and Phoenix -- all three of which remain built around automobiles. However, the research suggests that this is rapidly changing. A handful of major U.S. cities, including Miami and Los Angeles, “are making some surprising and unexpected shifts toward walkable urban development,” the researchers noted. Walkable neighborhoods are defined as those where such everyday destinations as apartments, condominiums, offices, schools, stores, and places to eat are concentrated and within walking distance. In future decades, the researchers forecast, new urban dwellers will likely push for “tens of millions” of square feet of walkable space and “hundreds of new WalkUPs.” George Washington University researcher Christopher Leinberger, head of the school’s Center for Real Estate and Urban Analysis, states, “It’s the kids. It’s the Millennials . . . that are driving this.” He credits Hollywood for www.iaaonline.net the shifting of the gears as such shows as “Sex in the City” and “Two Broke Girls” are set in “safe, walkable, urban places. This is a reflection of the aspirations of the Millennials.” - See more at: http://www.naahq.org/read/industryinsider/06-24-2014#731531 New-Home Construction Slides 6.5 Percent in May Digested From “New-Home Construction Slides 6.5 Percent in May” Associated Press (06/18/14) Boak, Josh National Focus With many Americans struggling financially, residential builders broke ground on fewer new homes last month. Housing starts hit a pace of 1.01 million units in May on a seasonally adjusted basis, according to Commerce Department data. The tally reflects a 6.5 percent drop from April’s activity -- significantly more than the 3.7 percent decline economists had predicted. Home building flagged in the Northeast, Midwest, and West but expanded in the South. Newhome construction is up 9.4 percent from May 2013, Commerce notes, but most of the gain can be attributed to apartment projects -- which suggests that Americans are leaning toward renting rather than buying. Not only are interest rates and residential property prices on the incline, the nation’s workers are still dogged by flat income growth and job insecurity, making it difficult to amass a down payment. - See more at: http://www.naahq.org/read/industryinsider/06-24-2014#731531 Fannie and Freddie Seeing More Competition on Multifamily Loans Digested From “Fannie Mae and Freddie Mac Seeing More Competition on Multifamily Loans” NuWire Investor (06/16/14) Anderson, Bendix Fannie Mae and Freddie Mac lenders have stepped up the competition with banks to finance apartment communities. Banks have proven more than willing to make permanent loans to apartment owners at extremely low interest rates. To keep up, lenders at the two government-sponsored enterprises (GSEs) are offering the lowest rates they can along with faster service. Nevertheless, the competition continues to cut into Fannie Mae’s multifamily lending business. In 2013, federal regulators ordered the two GSEs to limit their lending to apartment communities, contending that agency lenders had become too dominant in the multifamily housing sector. Although the watchdogs appear to be less demanding this year, competitive pressure has picked up where they left off. Through the first five months of this year, Fannie Mae’s multifamily lending business totaled just $6.0 billion -- less than half the $13.6 billion in multifamily loans that Fannie Mae closed and sold to bond investors from January through May of 2013. The shrinking volume has had a surprising side effect in the form of lower interest rates for apartment loans. Fannie Mae and Freddie Mac currently have fewer multifamily loans to turn into bonds, which means bond investors are now having to vie for the limited supply. In the process, they are paying higher prices and accepting lower yields. - See more at: http://www.naahq.org/read/industry-insider/06-24-2014#731531 www.iaaonline.net May/June 2014 INSites 29 30 INSites May/June 2014 www.iaaonline.net