Legends of the OPS Quilt Book

Transcription

Legends of the OPS Quilt Book
LEGENDS OF
THE OPS QUILT
Discover the essence
of public service in Ontario!
Legends of the OPS Quilt
Sponsored by:
and
Legends of the OPS Quilt
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The Quilt
Legends of the OPS Quilt
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Table of Contents
Quilt Background………………………… 6
Project Sponsors
Provincial Interministerial Councils. 7
Quarter Century Club…………........ 8
Symbol map………………………………. 9
2007 Block Recipients ……………………. 10 to 59
Art Daniels………………………… 10
Barbara Dodds…………………....... 11
Benjamin Goldberg………………... 12
Bernie Moyle………………………. 13
Bob Kusiak…………………………. 14
Bob Secord…………………………. 15
Brenda Clapp………………………. 16
Bruce Stubbs……………………….. 58
Carl Hennum………………………. 17
Carol French………………………. 18
Chantelle Walkey………………….. 58
Charles Bouskill……………………. 19
Cheryl Rhodes……………………… 20
Dave Mee…………………………… 21
Dennis Brown………………………. 22
Florence Roach……………………... 23
Francine Brian……………………… 24
Frank Wilson………………………. 25
Fred Gibson………………………… 26
Jackie Szymanski……………………. 27
James Douglas Cowan……………… 28
Jan Gowman………………………… 29
Joel Gorlick…………………………. 30
John (Jack) Brown…………………... 31
John Dalgliesh……………………… 32
John Maddox……………………….. 33
John Stapleton……………………… 34
Judy Mann………………………….. 35
Juliette LeGal………………………. 36
Keith Pinder………………………… 37
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Table of Contents
Ken Knox…………………………… 38
Leo Nusink…………………………. 39
Mary Beach………………………… 40
Mike Maguire………………………. 58
Moma Marcovich…………………… 41
Natalie Quinn……………………….. 42
Norma Portelance………………….. 43
Patti Kishimoto………………………44
Raymond Mantha………………….. 45
Robert Lubinski……………………. 46
Rosemary McKenzie……………….. 47
Ross Cholmondeley………………… 48
Sandy Knipfel………………………. 49
Savitri Diaram……………………… 50
Shan Walshe……………………….. 51
Sharon Harvey……………………… 52
Susan Cox…………………………… 53
Tim Armstrong……………………... 54
Tony Dean………………………….. 55
Vern Spencer……………………….. 56
Vic Pakalnis………………………… 57
Walter Ceolin………………………. 58
2013 Block Recipients ……………………. 60 to 67
Ann Baldwin……………………….. 60
Carol Layton……………………….. 61
Glenn Thompson…………………… 62
Ian Macdonald……………………… 63
Jim Fleck …………………………… 64
Noreen Alleyne………………………65
Rita Burak…………………………... 66
Trinela Cane………………………… 67
Block Index……………………………….. 70
Acknowledgements……………………….. 69
Legends of the OPS Quilt
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Quilt Background
The Legends of the OPS is about people and their many roles in the OPS.
The quilt tells stories about the nominees. Many are still active in public
service. Some have retired and gone on to other occupations and hobbies.
A few, struggle with debilitating disease. Some are deceased.
Each block tells a story about an individual, an event, a program or a project.
The quilt is about the nominators and the passion they share for those
nominated. The quilt is a mosaic for so many different occupations in the
OPS. We hope that all OPS staff and retirees find a bit of themselves
in the quilt – in the stars, the logos and patchwork sceneries.
The Legends of the OPS Quilt was a vision of Joanne Newman’s, PIC
Executive Coordinator at the time, which materialized in 2007 with the
support from the Provincial Interministerial Councils (PIC) and the Quarter
Century Club (QCC).
The unveiling of the quilt and its first 54 block recipients took place at a
ceremony in Toronto in 2007. The unveiling of the last 8 block recipients to
complete the quilt project took place on September 19, 2013 in Toronto.
The Quilt will be permanently on display for everyone to enjoy at Queen’s
Park Macdonald Block at 900 Bay Street, in a case built and donated by the
Ontario Police College.
Legends of the OPS Quilt
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Provincial
Interministerial
Councils
The Provincial Interministerial Councils (PIC) is a community of volunteer
senior OPS managers, consisting of the Chairs and Co-Chairs of the various
Regional and Local Councils across the province. There are 26 councils
(1 provincial, 4 regional and 21 local councils) in total, representing over
1000 OPS managers participating in Interministerial activities.
PIC members know that the true value of their contribution and work
focuses on building strong relationships, connecting with those who share its
vision and priorities, improving the delivery of programs and services,
sharing information, doing a better job of serving the public, and seizing
opportunity to make a real difference. These are all great examples of the
value the organization adds to the Ontario Public Service.
Employee engagement was a strong theme in the Provincial Interministerial
Councils’ 2007-08 Business Plan. The idea behind the Legends of the OPS
Quilt was born a few years ago when the Executive Coordinator for the
organization compared members of the Council to threads in a cloth that
create the Ontario Public Service. The threads have been translated into a
quilt with individual blocks representing current and retired public servants
who have gone beyond the call of duty to serve the various needs of
Ontarians. The Provincial Interministerial Councils hopes that the quilt will
serve as a memento for employee recognition across the OPS supporting
PIC’s vision of “One Team Transforming the OPS through regional
Collaboration”.
For more information about the Provincial Interministerial Councils visit
our OPS internal intranet site at http://intra.pic.gov.on.ca or email
[email protected] .
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Quarter
Century Club
Since 1945, the OPS Quarter Century Club (QCC) has recognized the
contributions of OPS long service employees. Currently, the QCC, with the
support of its committed volunteer Board of Directors, and the Ontario
Government supports, encourages, and delivers the 20, 25, 30, 35, 40 & 45
year long-service recognition programs of the Ontario Public Service.
The head office is located in Toronto and serves over 86,000 members.
QCC members include long-term employees and retirees of the OPS, Crown
Corporations, Agencies, and Boards & Commissions. There is no charge to
be a QCC member.
The QCC hosts annual functions, such as the QCC Honours Awards for
Community Service, AGM, Yuletide reception, Seminars, and Regional
Recognition Events. QCC also sponsors events and activities that further
the goals of the QCC such as regional Golf Days and the creation of the
‘Legends Quilt’.
Through arrangements with reputable suppliers, the QCC offers affinity
programs and discounts to its members. The QCC website and the quarterly
magazine “Trillium”, which is emailed and/or mailed to all members free
of charge, keep the membership connected with all the QCC activities, news
and services.
For further information about the QCC visit www.ontario25.ca or email
[email protected]
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Symbol Map of
Blocks on the Quilt
Legends of the OPS Quilt
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Art Daniels
“Art is a big thinker who can work within
the constraints of bureaucracies and
different political biases and issues.”
- Suzanne Ellenbogen
For Art, it is essential to always treat people with respect, to honour them, to
thank them for the work they do, and to build on their skills. Even though
Art is retired, he still promotes the Ontario Public Service (OPS) through
lectures at the University of Birmingham and through international events
and conferences. He introduced a lot of new ideas to the OPS. These include
- flexible work schedules, customer centred service, customer- centred
approach to business and governmental organizations, outsourcing,
designated administrative authorities, third party service delivery
arrangements, shared administrative services, and horizontal and integrated
services, programs, and systems. He hired people with disabilities and who
were disadvantaged; single mothers on social welfare and people who were
mentally or physically handicapped.
Art found ways to place people in jobs based on their skills and to train
employees to have multiple skills and talents. At the time, many people were
recruited into government depending on how their families voted or who
they families were affiliated with. He was always capable of looking at
situations from different perspectives. This made him a good businessman,
and he was able to show all parties involved the benefits that a particular
case or situation would hold for them.
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Barbara Dodds
“Barbara demonstrates exemplary
management skills. She is an excellent
communicator, highly competent,
organized, excellent team builder,
motivator and coach and instils confidence
in team members.” - Dana Dean
Barbara has been a part of the Ontario Public Service (OPS) for nearly 20
years. She has worked in different ministries, including Environment,
Transportation, and Government Services. She was nominated for her
management, leadership, and communication skills as well as for her ability
to motivate and instill confidence in her colleagues.
Barbara believes that the OPS is a great place to work. Because of her
networking opportunities, she has managed to climb the corporate ladder. In
her opinion, no one should ever stay in a job that he or she does not like, as it
is always possible to move to another job and/or ministry. She recommends
that people try to get as much experience as possible with numerous
ministries and that they take advantage of every learning opportunity open
to them within the OPS. Based on her experience as a manager, she believes
that if a person respects those around her, they too will be treated with
respect and kindness.
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Benjamin Goldberg
“I cannot imagine what the state of affairs
might have been in Canada if Ben Goldberg
hadn’t been here.” - Anne Stark
Benjamin Goldberg, throughout his career, has treated children with
autism, psychiatric problems, and developmental disabilities. He continues
to treat patients after his retirement. His dedication to working with the
mentally and developmentally disabled was instigated from an experience
during his childhood. Dr Goldberg’s family is Jewish and lived in Poland
prior to coming to Canada. His family lived in Poland during the Second
World War and was exposed to Nazi rule. Because Dr Goldberg experienced
the victimizing and extermination of mentally challenged people, he vowed
to make a career of protecting them. Thus, his strong interest in the
field of psychiatry.
From 1960- 1965, Dr. Goldberg served as the first Chief of Psychiatry at the
Child and Parent Resource Institute (CPRI) in London, Ontario. In 1970,
CPRI won the American Association Gold Award for its achievements and
progress under Dr. Goldberg’s leadership. He also did a lot of work at the
Western University. For example, he was the founding director of the
Developmental Disabilities Program and he taught residents and physicians
new tactics to treat people with developmental disabilities. He served as a
consultant for the United Nations Rehabilitation Directorate and received
the Order of Ontario in 2003. For Dr. Goldberg, it is essential to “look for
the inner humanity” in the mentally disabled.
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Bernie Moyle
“Mr. Moyle, during his tenure as the
Ontario Fire Marshal promoted the
education and training requirements to
enhance the professionalism of the
Ontario Fire Service. He is to be
congratulated on facing the challenges
to enhance public safety in Ontario."
- William A. Stewart
Bernie was nominated for his leadership and dedication to the realm of fire
safety. He took a leading role in the multi- year legislative initiative that
resulted in the passing of the Fire Protection and Prevention Act in 1997.
The main focus of the Act is to emphasize and promote public education
about fire safety and reduce fire injuries and deaths across Ontario.
Bernie established the Fire Marshall’s Public Safety Council, a charitable
organization working closely with the Ontario government. Its key
accomplishment mandating fire protection law in Ontario has made our
province the first in this field in Canada. The council continues to fund raise
for public education and awareness projects about fire safety across Ontario.
Bernie is currently working on a project called “Risk Watch.” The goal of
this project is to hold programs at Ontario schools, tied directly to the
curriculum, to teach children across the province about Injury Prevention.
Even though the number of fire deaths and injuries in Ontario has decreased,
the fact that these still occur negatively impacts health-care and education.
Bernie plans to work to reduce these numbers even further and if possible, to
eliminate them in totality.
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Bob Kusiak
“Bob is one of the many unsung heroes of the
OPS. As the culmination of a distinguished
career serving the public, primarily in the
occupational health and safety field, Bob laid
the foundation for the Ministry of Labour's
innovative partnered initiative to reduce
Ontario's work injury rate by 20% over a four
year period. The initiative has been a world
class success, in human and financial terms.”
- Alec Farquhar
Bob Kusiak worked with the Ministry of Labour for 30 years. He and a team
of dedicated colleagues took it upon themselves to prove that increasing the
number of labour inspectors within the Ontario Public Service would raise
awareness of unsafe workplaces and decrease the number of workplaces
injuries and deaths across Ontario. Once he and his team completed the
research, they wrote the business case that resulted in the hiring of new
inspectors. Because of Bob’s work, staffs are now directly involved in
investigating high risk workplaces.
Even though workplace injuries and deaths have not completely stopped,
they have decreased over the years and people are more conscious of the
problem. Thanks to the work of Bob Kusiak, workplaces are scrutinized more
carefully to ensure that that proper training is provided and that proper
safety precautions are taken at all times to avoid accidents.
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Bob Secord
“Mr. Secord's life long contribution to the
development and advancement of people
through participation, in sport and athletic
endeavours is well known to Canada's
athletes, coaches, officials, administrators,
organizers, volunteers and the media."
- Canada’s Sports Hall of Fame
Bob Secord was part of the Ontario Public Service for 38 years. He began his
career in 1951 and retired in 1989. Even though Mr. Secord died in 1993, he
is still known as Mr. Sports and Recreation across Ontario. His contribution
to the development of sports and recreation has not only been recognized
within the OPS, but it has also been recognized by organizations such as
Canada’s Sports Hall of Fame, the Society of Directors of Municipal
Recreation in Ontario, the Ontario Municipal Recreation Association, and
the Ontario Recreation Society. The Parks and Recreation Federation of
Ontario provide an annual scholarship in his name.
At the beginning of his career, he was responsible for the development of
sports and recreation in several Western Ontario counties. He was quickly
promoted to being a supervisor where he was also responsible for developing
community recreation and for assisting high performance athletes. Bob
founded the Sports Federation of Ontario and the Ontario Sports Centre.
He implemented programs like Games for the Physically Disabled and the
Ontario Seniors Games. He has also initiated funds and programs to help
organizations and volunteers that have made the development of sports,
recreation, and culture possible across the province.
Legends of the OPS Quilt
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Brenda Clapp
“If you have passion behind drive you can
do amazing things.” - Brenda Clapp
Brenda Clapp has worked with the Ministry of Community Services and
Correctional Service for 27 years. She was nominated for the effort,
dedication, and leadership she put into founding and establishing the
Tourette’s Foundation in Thunder Bay. Because of her initiative, people
with Tourette’s syndrome have been able to secure employment in the
Ontario Public Service.
She began the foundation after a family number was diagnosed with the
disease. Because there was little information available on this condition, she
began her own research on Tourette’s. This led her to consult with the
Tourette’s Foundation in Toronto. She also discovered from a co-worker
that Camp Winston existed as a facility created for children suffering from
Tourette’s syndrome. She managed to convince the Toronto foundation that
a chapter was needed in Thunder Bay. Brenda ran the foundation single
handedly until it became staffed part time. She was instrumental in bringing
speakers, such as Dr. Mort Doran, a brain surgeon, and a Tourette’s sufferer
to speak to parents and children in Thunder Bay about Tourette’s syndrome.
Unfortunately, the Thunder Bay Tourette’s chapter has been discontinued.
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Carl Hennum
“Carl always encourages us to go one better,
to take informed risks, to learn by doing.
This environment of curiosity and
enthusiasm for action fostered by Carl is
tremendously motivating and rewarding.
And we do not forget why we are encouraged
and supported to be creative and innovative.”
- Kathy Moore
Carl Hennum now retired, worked with the Ministry of Transportation
(MTO) for 39 years. According to Carl’s nominator he showed exemplary
“public service” and “leadership” throughout his time with the Ontario Public
Service. When he retired from MTO, he was ADM in the Operations
Divisions. During this time, he helped modernize the Ontario Public Service
by creating and implementing entry-level training programs and foreign
trained engineering programs for new employees.
Mr. Hennum, during his term as an ADM, was expected to manage funds for
projects that have since been transferred to the private sector. It was difficult
to acquire sufficient funds for required maintenance work, but Carl Hennum
always overcame the challenge all the while demonstrating exemplary
leadership and initiative.
Legends of the OPS Quilt
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Carol French
“Carol is a long-term employee (over 25
years) who has worked tirelessly to keep our
social club alive. She is also a member of the
Ceremonial Unit and a Crisis Negotiator.
Carol is truly the ‘thread’ that holds Quinte
Detention Centre together.”
- Rick Babcock
Carol French has been an employee in the Ontario Public Service for over 25
years. She was the first female hired at the Quinte Detention Centre in
Napanee, Ontario. She has been referred to as a “crisis negotiator” and is a
member of a group in her ministry called the Ceremonial Unit. Carol
volunteers her time to help colleagues. She created the social club within her
ministry. As a magnet for bringing staff together, it includes a 150 member
coffee club with funds used to hold draws, an annual torch run, a Christmas
dance and an annual memorial golf tournament commemorating a murdered
colleague.
Carol always manages to balance voluntary work within her ministry with
her duties at the Quinte Detention Centre. She has received the Corrections
Exemplary Service Award, the Local Employee Recognition Award, and in
2001, the Minister’s Award for Exceptional Achievement for
Humanitarianism. Based on her experience at the Quinte Detention Centre,
Carol French believes that it is essential to treat everyone with respect, to
always maintain a positive attitude, and to focus on a person’s virtues rather
than dwelling on their flaws.
Legends of the OPS Quilt
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Charles Bouskill
“Charles is highly respected and is
seen as a "go to" person to not only
get things done but to provide
insight and intelligent thought to
what is needed to deliver quality
programs to the public. The day
Charlie retires … will be a day of
loss for the OPS.” - Tom Chrzan
Charles Bouskill has been an employee in the Ontario Public Service for
more than 25 years. He is Branch Director of 4 ministries and works with 85
staff spread across Ontario. He is a diligent hard worker who is known for
meeting deadlines and getting things accomplished. He always has insightful
ideas for new projects that can be implemented to improve the OPS. He
works tirelessly to ensure that ongoing projects are completed as efficiently
as possible. Mr. Bouskill has worked with people in just about every
ministry and his impact on the OPS can be seen from the many projects that
he has completed during this time.
One of the tasks that Mr. Bouskill has worked on is to provide empowerment
and engagement opportunities to staff members and to increase
communication and teamwork between frontline staff and senior
management. According to Mr. Bouskill, when staffs are given the chance to
participate and to be engaged in initiatives, a lot of hidden talent is unleashed
and this talent can be extremely beneficial to the Ontario Public Service.
Legends of the OPS Quilt
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Cheryl Rhodes
“Cheryl has continually helped people
around her. She is very dedicated to
those she works with and to keeping jobs
in the North.” - Arlene Phillips
Cheryl Rhodes has been a part of the Ontario Public Service for 30 years. She
loves to help her colleagues and is strongly dedicated to her staff. She
recognizes and promotes people on her team and is determined to keep jobs
in the Northern region. As a member of MERC (Ministry Employment
Relation Committee), she successfully fought to keep 76 threatened jobs in
North Bay during consolidation in 2004.
For Cheryl Rhodes, one of the most challenging times in her career was
when she moved from the Ministry of Natural Resources (MNR) to
Community Safety and Correctional Services. She had to come up with
agreements to protect employee rights and implement new ideas to keep jobs
while saving money during fiscal restraints. Based on her experience with
the OPS, Cheryl believes that it is essential to trust everyone equally and to
always be patient and open-minded.
Legends of the OPS Quilt
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Dave Mee
“Dave Mee has been a visionary, strategic and innovative leader who has
inspired countless OPS staff, especially young people, towards excellence and
achievement in their OPS careers.” - Alison Irons
Dave Mee in his 23 years with the Ontario Public Service has been a part of
many ministries. He is currently the director of the Customer Relationship
Management Branch at the Ministry of Government Services. He continues
to inspire his colleagues and employees in their work, especially motivating
young people in their OPS careers. He has a vast knowledge of business, the
OPS service delivery environment, e- government strategies and Information
Technology (IT). He was one of the main contributors behind MTO’s initial
development of the ServiceOntario kiosks. He currently plays a major role in
running the ‘MyOPS Enterprise Employee Portal’ and the ‘OSS Enterprise
Contact Centre.’
In addition to his accomplishments, Mr. Mee demonstrates the core OPS
values in his personal and work life. He is modest about his accomplishments
and he recognizes honors, motivates, supports, and encourages his staff. In
his personal life, Mr. Mee has volunteered with an organization called
“HopeLink” to rebuild a school and a teacher’s house that were destroyed by
a storm in Grenada. He plans to travel to St. Lucia with his spouse to work
on other development projects. For Mr. Mee, it is vital to recognize the
importance of teamwork and to be able to embrace change.
Note that Dave Mee has retired from the OPS since he was interviewed for
the Legends of the OPS.
Legends of the OPS Quilt
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Dennis Brown
“Dennis has not only has a
significant impact on the land
ambulance fleet and paramedic and
dispatch service in Ontario, but has
shared his experience with other
provincial and international
jurisdictions.” - Marjorie Wilcox
Dennis Brown began his career with the Ontario Public Service in 1976. He
has been nominated for rewriting the Ambulance Act to improve patient care
practices and raise paramedic standards. At one point in his career, he was
asked to design a consistent credential system, one used for paramedical
provincial exams in Ontario. This system, adopted in 1978 has been
recognized nationally and internationally.
Dennis Brown is pleased with his accomplishments in rewriting the
Ambulance Act because Ontario is recognized for having a quality paramedic
system. Ontario currently provides advice about the paramedic’s system to
other countries such as Japan, China, the United States, the United Kingdom,
and Germany. Mr. Brown is a 10- year cancer survivor, and despite his
health problems continues to be dedicated to his work. He is determined to
continue to improve Ontario’s paramedic’s system.
Legends of the OPS Quilt
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Florence Roach
“Florence is an upbeat motivating
leader who wisely shares her love and
knowledge of the Ontario government
with all her staff and colleagues. She
acts as a great role model and mentor
to her new staff.” - Anne Mathews
Florence Roach has worked with the Ontario Public Service for about 40
years. During this time, she created several government call centres, such as
Infoline, the Ministry of Health and Long Term Care’s call centre that
answers millions of calls every year. She provided exemplary customer
service throughout her career and has acted as a mentor for and provided
motivation to her staff and colleagues within the OPS. Even in stressful
situations, Florence deal with problems diplomatically and remains calm
and patient.
According to Florence Roach, it is important to always take advantage of
opportunities to learn new things; to maintain one’s sense of humour
especially in stressful situations; to treat everyone equally and fairly; and
when something does go wrong, to focus on damage control, avoiding
accusations and finger- pointing. After 40 years, Florence still looks forward
to coming in to work everyday!
Legends of the OPS Quilt
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Francine Brian
“Without Francine, MOL would just fall
apart. She’s happy with what she does. She
is good at what she does and provides quality
service to the public while making it a joy for
others to come into work.” - Vic Pakalnis
Francine Brian worked with the Ontario Public Service for 23 years prior to
her retirement in 2006. She was the welcoming smile at the reception desk at
the Ministry of Labour (MOL) in Ottawa. Her exemplary service and
dedication to her work will long be remembered as she motivated and
encouraged colleagues. Despite changes in the OPS, Francine was always
able to provide excellent customer service and stayed familiar enough with
programs and departments to give helpful responses to every question asked.
Francine loved being the receptionist at MOL. Despite offers for other jobs,
Francine stayed in her position; she enjoyed reception work.
For Francine it is important to always be polite and pleasant to people and to
always help in any way possible no matter how ridiculous the question. She
believed that a key factor in providing quality service was to never say, “I
don’t know” in response to a question. When faced with this situation, she
was always familiar enough with staff and departments to know exactly
where to redirect the client.
Legends of the OPS Quilt
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Frank Wilson
“Frank’s manner and business acuity
reminds me of history’s greater
statesmen. He led by doing and through
his example, in the crux of the matter,
demonstrated the valued abilities of
synthesizing information and
articulating concisely. He accomplished
this while demonstrating a deep
understanding of and respect for
divergent views and personalities.”
- Maureen L. Sullivan
Frank Wilson was sent from Northern Ontario to Walkerton to assist with
the water contamination disaster. A business trip that was to last only a few
weeks, turned into six months.
Once in Walkerton, he quickly realized that more people were needed to help
out with the disaster, and recruited staff across ministries to assist the
community of Walkerton. Initial attempts made to transport water in tanks
from London to Walkerton failed because once the water reached the
Walkerton area, it often became contaminated. He worked with Human
Resources to ensure that all 150 staff were placed on payroll. To help
alleviate the guilt and stress of the Ministry of the Environment staff, Mr.
Wilson arranged to have a Crown Law Officer speak to them and reassure
them that their actions prior to, during and after the disaster were
appropriate and that they should not fear legal retribution. Mr. Wilson
emphasizes that his experience with the Interministerial councils provided
him with the networks required to make a difference in the Walkerton area.
Legends of the OPS Quilt
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Fred Gibson
“Fred has worked in the Barrie
Land Registry Office, serving
customers at the front counter, in
excess of 30 years. Throughout this
time, Fred experienced and
embraced tremendous changes with
professionalism, integrity, and a
high level of knowledge.”
- Staff at the Land Registry Office
Fred Gibson has worked with the Barrie Land Registry Office for 35 years.
He was nominated for his leadership, professionalism, exemplary customer
service, and for the dedication he put into his work. He worked at the Land
Registry Office during a time when records were being automated. A process
that previously took hours for lawyers and clients, now only takes minutes.
Mr. Gibson responded very well to this change and was an inspiration to the
staff at the Barrie Land Registry Office. His high quality customer service
and overall positive attitude in the workplace were not altered.
Many of the clients for the Barrie Land Registry Office have sent letters to
state their appreciation of Mr. Gibson’s approachability, his interactive style
and his knowledge. The staff of the Barrie Land Registry Office are very
proud to work with Fred Gibson.
Legends of the OPS Quilt
26
Jackie Szymanski
“Jackie exemplifies service above self.
She is the type of person who will go
out of her way without fail to assist
others as if they were her only concern
or priority.” - Carl Nabein
Jackie Szymanski worked with the OPS in corporate services for nearly 30
years. She worked with several different ministries and agencies over the
course of her career with the Ontario government. She was nominated for
her service, dedication, and selflessness. She always goes out of her way to
help others, is humble about her accomplishments, and makes everyone feel
welcomed and accepted in the workplace.
Jackie began her career in public service as an Administrative Clerk and
worked her way to become a Records Analyst within the Department of
Tourism and Information. Over time, she took on greater responsibilities. In
the 1980s she was involved with the Automated Office Project, which led to
the introduction of the first personal desktop computers into the OPS. She
feels that a major accomplishment in her work was being involved with
different transition processes in the OPS and making these transitions as
easy as possible for those impacted.
Legends of the OPS Quilt
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James Douglas Cowan
“As an individual, you don’t meet many people
as kind and generous as Douglas Cowan. He
is much respected and has touched so many
lives in such a positive way.” - Sheila Sullivan
James Douglas Cowan began his career with the Ministry of Transportation
in June, 1968 and retired in November, 1993. His career was mainly spent
working with road safety. He wrote the textbook Road Worthy, which is still
in use in many schools today and contributed to the official Driver and
Motorcycle Handbooks. He also wrote driving safety brochures that were
widely distributed by the government.
He did a lot of volunteer work to promote road safety during his career and
in his retirement. Once retired, he ran an organization called “skid schools”
where he taught people, free of charge, how to handle their vehicles in
dangerous weather conditions. He opened a small driving school. His main
interest was not in making money, but on teaching students how to drive. He
never watched the clock, and willingly gave his own time and money to help
people become better drivers and prepare for their driving test. He always
taught his students patiently and in a professional manner.
Mr. Cowan is always willing to help others. He has had a positive impact on
the lives of many people.
Legends of the OPS Quilt
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Jan Gowman
“Jan has been serving Ontarians for over
30 years with an incomparable dedication
that a public servant can possibly have.
She is an exemplifying monument for
all of us.” - Mustafa Ozcan
Jan Gowman has worked with the Ontario Public Service for about 30 years.
She shows tireless dedication to her job and is always there to help others.
She provides excellent customer service; remains calm and professional
under stressful situations; and always meets her deadlines.
Jan Gowman’s job includes writing correspondences to the deputy ministers;
interacting with other ministries under tight time constraints; and training
people to write correspondences for the Deputy Minister’s Office. This job is
multi- disciplinary, partly administrative and partly communications- based.
However, Jan is able to deal with the varied tasks in her job effectively and
the level of service she provides never decreases in quality, regardless of how
much stress she may be under.
Legends of the OPS Quilt
29
Joel Gorlick
“Joel's creativity, enthusiasm and
business savvy took an idea… and
developed it into one of the most
creative volunteer business ventures
that the OPS have ever experienced.
TOPS is one of the fastest growing
volunteer ventures that the OPS has
ever undertaken.” - Carlos Silva
Joel Gorlick was one of the main people behind the creation of TOPS, one of
the greatest volunteer initiatives that the Ontario Public Service has ever
undertaken. It trains and prepares youth to work in the Ontario government
and plays a role in linking remote Ontario government departments or
agencies. Because approximately 47% of OPS managers are eligible to retire
within the next seven years, TOPS is seen as the organization that will
provide the staff to fill the gaps. If it were not for the creativity, passion, and
dedication of Joel Gorlick, TOPS would not exist today.
A major challenge faced by Mr. Gorlick after the creation of TOPS was the
lack of participation by staff due the restraints placed by the managers. To
address this problem, he often spoke with the managers, and got some
assistance from Deputy Ministers and senior managers, asking them to
communicate the value of TOPS to OPS employees.
Legends of the OPS Quilt
30
John Brown
“Jack’s vision and dedication to the
goals of affordable housing and liveable
neighbourhoods as well as his
commitment to intergovernmental
cooperation are models for those
considering a public service career.”
- Peter Loebel
John (Jack) Brown, now deceased, worked in the Ontario Public Service for
about 30 years. He was nominated for the passion and enthusiasm he put into
improving affordable housing across Ontario. He worked tirelessly to
increase the number of homes for the poor, to make Ontario’s neighborhoods
safer and to ensure that people were not evicted when new neighborhoods
were built. Traditionally, old structures, including social houses, were torn
down in order to build new neighborhoods. Mr. Brown promoted housing
rehabilitation programs enabling the needs of the poor to be taken into
consideration when new neighborhoods are built.
Jack was good at getting all three levels of government to discuss ideas and
work together for the betterment of urban development across Canada. John
Brown’s contributions to community renewal programs are widely respected
and have had a major impact across Ontario.
Legends of the OPS Quilt
31
John Dalgliesh
“John is a leader, a mentor and a
friend. He gives credit where credit is
due and always acknowledges those
who give of their time and energy.”
- Ann Baldwin and Beth Wright
John Dalgliesh has worked with the Ontario Public Service for over 30 years.
He played a major role in designing POLARIS, an automated system used to
access and organize Ontario’s Land Records. This fast and easy- to- use
system has won the OPS many awards. Without the work of John Dalgliesh,
the system would not exist. Mr. Dalgliesh also assisted in a joint project
between Teranet and the Ministry of Government Services (MGS), which
resulted in a program that allowed Land Registry clients to register
electronic documents into the system from their own offices.
Mr. Dalgliesh is also known for his excellent leadership skills and for his
ability to motivate, support and recognize the achievements of his staff and
colleagues.
Legends of the OPS Quilt
32
John Maddox
“John has been highly recognized as
a leader in his field… and even after
25 years in the OPS, John continues
to be filled with excitement and
enthusiasm for the work of the
ministry and his interactions with
stakeholders.” - Roger Moyer
John Maddox worked with the Ontario Public Service for more than 25 years
prior to his retirement in December 2006. He received numerous awards
throughout his career for his many achievements and contributions. One of
the major projects that he led was the restructuring initiative between
provincial government departments and local municipalities in the regions of
Ottawa, Hamilton, Sudbury, and Haldimund-Norfolk. He worked on this
initiative for 12 years: from the early 1980s to the late 1990s. From his
experience, Mr. Maddox says that it was often difficult to find a balance
between the initiatives and ideas of provincial governments compared to the
initiatives and ideas of local municipalities.
John Maddox also demonstrated OPS values in all his work. Throughout his
career, he demonstrated professionalism, fairness, and leadership in all his
projects and was always focused on providing quality customer service.
Legends of the OPS Quilt
33
John Stapleton
“John is the living archive of
knowledge of the Ministry of
Community and Social Services.
He is, and always has been, a
wealth of information, and was
always more than willing to share.”
- Sandy Mills
John Stapleton began his work with the Ministry of Community and Social
Services as a summer student in 1968. He then returned to work full time
from 1975- 2002. He was nominated for the Legends of the OPS Quilt
because of his active involvement with social assistance in Ontario and his
extensive knowledge of the Ministry of Community and Social Services.
While he worked with the OPS, he was the senior policy advisor to the Social
Assistance Review Committee and to the Minister's Advisory Group on New
Legislation. He played a major role in projects that work to keep the history
of the social assistance income support program alive. He was also involved
with the implementation of the National Child Benefit program.
Even though he is now retired, John Stapleton still spends a lot of his free
time volunteering with social assistance groups and programs. His work has
had a major impact in the OPS and in the community at large.
Legends of the OPS Quilt
34
Judy Mann
“It is people like Judy, behind the
scenes, working in one office, in one
division, for one Ministry that make
a difference to the lives of so many.”
- Cathy Hiuser
Judy Mann has worked with the Ontario Public Service since 1970. She has
made remarkable progress throughout her career and has proven to be an
excellent leader. She began her career with Corrections and then quickly
moved to the Ministry of Attorney General. For 3 years, she served as
secretary to the late Honourable Mr. Justice VanDuzer. She assisted with
starting up the first Unified Family Court in Canada. In 2000, she won a
competition as Supervisor of Court Operations and managed the Unified
Family Court in Hamilton. She was later promoted to managing the Court
Support Operations for Hamilton.
Judy always dedicated herself fully to every task that she was assigned.
Throughout her career, she always showed excellent problem- solving and
negotiation skills and could always find mutually agreeable solutions to
problems. She has shown immense dedication to her work, to her colleagues
and managers, and to the people of Ontario.
Legends of the OPS Quilt
35
Juliette LeGal
“Juliette LeGal provided valuable
leadership to the Eastern
Interministerial Council. She was
the champion behind getting the
provincial government involved in
les Jeux de la francophonie in
2002.” – Sandra Lawson
Juliette LeGal played a major role in getting the Ontario Government
involved in “Les Jeux de la Francophonie” in 2002 and was an active member
of the Eastern Interministerial Council. She assisted with the implementation
of JOCA (JobsOntario Community Action), a project that ran from the early
to mid 1990s. The objective of this program was to provide funding to
communities through collaboration and teamwork of key ministries across
the province. She was also involved with a program, Central Reservation
and Information System (CRIS). The purpose of this program was to
facilitate the booking of tourism activities through the use of a single
database.
For Juliette, one of her major challenges over the course of her career was
the downsizing of the OPS in the 1990s. Despite this, she is happy to report
that she successfully helped all of her surplused staff to find other
employment.
Legends of the OPS Quilt
36
Ken Pinder
“Whenever the definition of a leader
comes up I always think of Keith. While
working with the OPS he was always a
true visionary” - Susan Ksiezopolski
Keith Pinder worked with the Ontario Public Service for 30 years. He played
a major role in creating the Foodland guidelines for Ontario in 1975. At that
time, farmland in the Niagara region was being lost to urban development. It
took Keith 10 years to develop and implement the policies for the
preservation of farmland across Ontario. A major role model for him during
this time was Vernon Spencer, his reporting Director.
Keith also played a role in the program called JOCA (Jobs Ontario
Community Action) during the 1990s. He led the provincial team that
worked on economic recovery for farmers in South Eastern Ontario after the
ice storm of 1998. He impacted the Ministry of Agriculture Food and Rural
Affairs by developing programs and mandates so the ministry’s mandate
would expand to include Rural Affairs. Keith Pinder proved to be a
remarkable leader throughout his career with the OPS!
Legends of the OPS Quilt
37
Ken Knox
“Ken is a wonderful mentor to many
OPS staff; he demonstrates the
leadership skills that are critical to
ensure excellence in the OPS.”
- Susan Humphries
Ken worked with the Ontario Public Service for 28 years. He worked with
the Ministries of Agriculture, Food and Rural Affairs, Transportation and
Energy Science & Technology. Throughout his career he has demonstrated
excellent leadership and has been a good mentor to all his staff and
colleagues. His public speaking skills were an asset in helping him progress
through his career. He once asked his rural development staff to take risks
with their work. He illustrated this by asking them to climb a cliff and
reassured them that if they ever got into trouble, he would rescue them in his
helicopter.
Ken attributes his success as a manager to his style of leadership best
described as “leading from behind”. He always trusted people to get the job
done. Ken in his humble manner, does not necessarily see himself as a legend
and feels that many have surpassed him. He believes that you must put your
faith into others and depend on them for your success. According to Mr.
Knox, an individual’s success depends on his ability to work with others of
varying points of view, knowledge, and expertise.
Legends of the OPS Quilt
38
Leo Nusink
“Leo always takes the time to listen to
staff and mentors his team. He is
positive in his attitude and is a
wonderful leader.” - Lisa Johnson
Leo Nusink was a part of the OPS for 32 years. Nominated for his dedication,
compassion, and leadership, he was committed to his colleagues and staff and
created a great work environment for his team. During the time of the
Ministry of Health and Long Term Care’s restructuring and the future
closing of the Regional Offices, Leo accepted the role of managing two
regions: Southwest and Central South. He wanted to support the staff and to
ensure that they had a voice, through him, during this difficult period.
Leo considers one of his greatest accomplishments to be his ability to help
people through transition and help those who would be laid off to find new
jobs with other ministries or outside the OPS. Mr. Nusink was always
working to ensure that there were programs to provide treatment for
Alzheimer patients and sick children. For Leo, one of his biggest challenges
as a manager was to keep people focused on the important issues during a
time of change and transition.
Legends of the OPS Quilt
39
Mary Beach
“Mary Beach deserves to be called a
“Legend of the OPS” because her
compassionate, unique and dedicated
character inspires her employees and
make her a leader other Ontario
Public Servants want to follow.”
- Vic Pakalnis
Mary Beach has worked with the OPS for 34 years. She was nominated for
her leadership, compassion, and dedication to making the Eastern
Interministerial Council (EIC) Region as great as it could possibly be. She is
currently a Regional manager for the Eastern region of the Ministries of
Citizenship and Immigration, Tourism and Recreation and the past chair at
the EIC. She is able to connect with people in her extensive network at a
personal and professional level. Through her ability to network and to foster
and nurture relationships in the workplace, she was able to progress from
secretarial to administrative work and then eventually move into
management positions.
Mary Beach believes that her greatest accomplishment in the OPS was the
opportunity to be the chair for the Eastern Interministerial Council. She
acknowledges that her progression through the OPS is a direct result of the
support received from her superiors, her great networks and relationships
with all levels of government.
Legends of the OPS Quilt
40
Moma Marcovich
“Your paintings will be remembered longer than the roads we have
designed and the bridges we have built." - Cam McNab
Moma Marcovich was hired into the Ontario Public Service in 1955 as a
draftsman and retired after 15 years in 1970. During his career, Moma
quickly went above and beyond the expectations of his employers. He created
200 works of art depicting highway construction and landscape scenery.
Most of his paintings were for the Ministry of Transportation (MTO)
however, he did paint historical representations for the Ministry of Natural
Resources (MNR). He was awarded the Canada Medal for his series of 32
paintings on transport history. Moma is very well known and recognized by
many former and current employees of MTO. As a result, MTO has even
recently considered producing a coffee table book with 60 or 70 of Moma’s
most well known paintings to be given to visiting dignitaries and officials.
Prior to coming to Canada and beginning his career with MTO, Moma
Marcovich was in an Austrian prison camp, he managed to escape to Italy.
He began painting as a hobby and held an art show in Padua, Italy. The
paintings that Moma completed for the OPS still hang in many boardrooms
as reminders of the great man who came to Canada after the war.
Legends of the OPS Quilt
41
Natalie Quinn
“Natalie put her heart and soul into her work
on the Veterans’ Memorial. While holding
down a full time position, she also worked
countless hours to manage this huge project
on behalf of the government. In the end, she
unveiled a lasting tribute that will help us
forever appreciate the men and women who
serve and continue to serve our country in
Canada’s military.” - Jan Gowman
Natalie Quinn was nominated for her dedication to the Veterans’ Memorial,
which was unveiled in September, and is a monument that now stands at
Queen’s Park in Toronto. She dedicated two and a half years to working on
this project that received positive media coverage. More that 10 000 people,
including the Premier of Ontario, Lieutenant Governor of Ontario, VIPs,
representatives from all levels of government, military representatives and
veterans attended the unveiling ceremony of this project. At the same time as
working on the Veterans’ Memorial, she continued her regular duties and
supported her correspondence team in the Ministry of Government Services.
Since Natalie first joined the Ontario Public Service in 1999, she has
progressed to a management position. Her varied career has enabled her to
work on different projects in a number of ministries. Now that the Veterans’
Memorial has been completed, Natalie is still asked to provide counsel on
events held at the Veterans’ Memorial and to assist with veteran
participation.
Legends of the OPS Quilt
42
Norma Portelance
“Norma is extremely knowledgeable
and always willing to help her coworkers and management. She goes the
extra mile.” - Kirsti Oikonen
Norma Portelance has worked with the Ontario Public Service since 1985.
She is currently the financial analyst for the Office of the Registrar General
in the Ministry of Government Services. She is well organized and
knowledgeable and is always willing to go out of her way to help her
colleagues. She began her career as an unclassified secretary at Queen’s Park
and quickly progressed from there. Throughout her career, Norma has
worked with different ministries.
Norma’s colleagues and peers once made Norma employee of the year due to
her dedication, expertise, and pleasant attitude. Norma feels that it is a
pleasure and privilege to work with supportive management as it makes a
person appreciate and enjoy his or her job.
Legends of the OPS Quilt
43
Patti Kishimoto
“Patti has always known how to keep
the government priorities in focus
and still deliver quality results and
motivate staff” - Mavis Benjamin
Patti Kishimoto has worked with the Ontario Public Service for 25 years.
Even though her career has focused on Information Technology, she has
worked on other important projects that have had a positive impact on the
OPS at large. She played a key role in supporting the implementation of the
Ontario Public Service’s Information Technology Service Management
(ITSM) program. She also contributed significantly to the ITSM & Change
Management Branch. She was responsible for setting the guidelines for
Requests for Changes. This resulted in a reduction of the number of
unnecessary negative changes that were severely impacting service delivery
and productivity across the OPS.
Patti is most proud of being able to implement an important OPS security
infrastructure, PKI, which helps to protect private files and documents
within the OPS. It ensures that proper identification and authorization are in
place for someone to access computer application systems. For Patti
Kishimoto, it is essential to always be learning and share and communicate
one’s knowledge and expertise.
Legends of the OPS Quilt
44
Raymond Mantha
“Raymond’s actions have not only
benefited the residents of Ontario through
his work ethic and efforts, but have
brought pride on the world stage with his
YMCA work. He continues to excel in all
endeavors he is given.” - Phil Lamothe
Raymond Mantha has worked with the Ontario Public Service for 29 years.
Throughout his career, he worked with the Ministry of Transportation. He is
well known for his accomplishments both within the OPS and in the
community. In terms of his achievements in the OPS, Raymond has worked
on the Windsor- Detroit gateway and is now the chief engineer at MTO and
the executive director of provincial highways management.
In addition to his accomplishments at the OPS, Mr. Mantha is also well
known for his contributions to the YMCA. He has helped organize events
and has played a major role in community outreach projects. After being
asked to join the board of the YMCA board in North Bay, he was appointed
to the position of chair for a 3- year period due to his efforts and
contributions.
Raymond Mantha is a well- rounded individual who is not only dedicated to
his job with the OPS but to the community at large.
Legends of the OPS Quilt
45
Robert Lubinski
“Bob has significantly contributed to
the OPS while serving in various
purchasing roles. His efforts have
saved millions of taxpayer dollars
and reduced waste.” - Brian Ardron
Robert Lubinski has worked with the Ontario Public Service for 25 years and
is currently near retirement. He has contributed greatly to the OPS and to
the community at large. Within the OPS, he has reduced waste across
Ontario and has saved taxpayers millions of dollars. He volunteers within the
community in his spare time. He began his career in electronic tendering
service and now, at the end of his career, Robert Lubinski is working as a
policy development officer in procurement.
Mr. Lubinski is proud of his role in implementing the first ever electronic
procurement systems in the OPS. This project was successful and saved
taxpayers across Ontario millions of tax dollars. Mr. Lubinski states without
regret that his career with the OPS has been very rewarding.
Legends of the OPS Quilt
46
Rosemary MacKenzie
“Rosemary was the innovator of a K-W
women's theft program and has a
history of working with clients in the
community and various community
stakeholders including the methadone
program and ‘out of the cold program’.”
- Kevin McIntyre
On top of her 32 years working for parole and probation in Kingston,
Rosemary MacKenzie is a volunteer mentor and coordinator. As part of her
work, she implemented a K-W theft program for women, providing group
counseling for shoplifters. She restarted the Kitchener volunteer probation
program and proudly reports that a number of her volunteers are now
employees of the Ontario Public Service.
In her free time, she volunteers with an organization called “Out of the
Cold.” This program is run in Kitchener - Waterloo churches and provides
the homeless with a warm place to sleep and food to eat from the beginning
of November to the end of April.
Rosemary MacKenzie is very pleased with her career at the probation and
parole office. Even after 32 years of working there, she feels that she learns
something new everyday from her work and the people around her.
Legends of the OPS Quilt
47
Ross Cholmondeley
“Notwithstanding his illness – Ross is
an avid supporter of promoting
microbiology and he also has a lot of
knowledge about Ontario’s natural
habitats.” - Susan Ksiezopolski
Ross Cholmondeley worked with the Ministry of Environment for a short
period of time, but spent the majority of his career (20 years) working with
the Ministry of Natural Resources. He was nominated for his dedication to
working with Ontario’s natural resources despite suffering from ALS. He
was recently awarded the MNR Pride Award for his continued dedication
and support of MNR despite his illness.
Over the course of his career, Ross has developed a Fisheries Management
plan for the St. Lawrence River and Southern Region Lake Trout and
Walleye Management Plan. He has prepared the Ontario Regulations code
on Bullfrog harvesting. He worked with an organization called US Fish and
Wildlife on bald eagle habitat identification and with the Canadian Wildlife
Service on an Osprey nesting project. He spent 20 years of his career
working with community groups in programs like the Community Fisheries
Involvement Program and the Community Wildlife Involvement Program.
Ross is a true inspiration to the OPS!
Legends of the OPS Quilt
48
Savitri Diaram
“Sivitri epitomizes the qualities of leadership,
volunteerism, expertise and professionalism
that should be recognized and acknowledged
throughout the OPS.” - Margo Carson
Savitri Diaram has worked for the Ontario Public Service for 20 years in the
ministries of Government Services, Transportation, Labour and
Environment. She became involved with the REACH (Regional Educational
Administrative Career EnHancement) conference in 2001 as a volunteer
registering participants in WIN through the Shared Services Bureau. Her
work continued in 2002 when she worked on the conference’s budget. In
2003 she managed the budget, and answered questions from the registrants.
By 2004, she was ready to co-chair the conference; her roles included writing
communication materials and the overall coordination of the event. In 2005,
she proudly stepped up to the position of Chair, overseeing the planning and
delivery of the whole conference. She was back as co-chair in 2006.
Savitri’s involvement with REACH has provided her with great
opportunities such as meeting with the Secretary of the Cabinet and other
key executives in the OPS.
She believes that involvement in REACH adds to one’s learning and
experiences. Her advice to others who may be thinking about getting
involved on a conference planning committee, “Remain calm. Expect the
unexpected. Be willing to share knowledge and experience with others.
Be patient”
Legends of the OPS Quilt
49
Sandy Knipfel
“Program Manager, Sandy Knipfel of the
Ministry of Health and Long-Term Care…
(is) someone with extensive knowledge and
experience, who has made and continues to
make a remarkable contribution to health
care in Ontario.” - Sue McKechnie
Sandy Knipfel has worked with the Ontario Public Service for 33 years. In
1983, she became a Program Supervisor for MCSS with a portfolio of 17
service provider agencies for senior citizens. Sandy’s leadership in this role
resulted in the development of 12 new programs.
Her many achievements continued to grow as she worked as a Senior Policy
Analyst leading the Accountability Work group and an Interministerial
project to achieve the coordination of services for the elderly. As Manager of
Operations Support Unit, Residential Services Branch of the Ministry of
Health and Long Term Care she worked on the conceptualization of LongTerm Care reform. She provided leadership for the Levels of Care
Classification project, which classified the funding for residents of long term
care homes. She managed a group, including external stakeholders that
developed new design standards for long-term care homes in Ontario.
During her term as Regional Director for the Toronto Region and Acting
Regional Director for the Northern Region, she worked as the Project
Manager for the awarding of many of the 20,000 new long term care beds
announced in 1998. In order to progress, Sandy believes that it is important
to be optimistic, have strong people skills, a good work- life balance, and a
great sense of humour.
Legends of the OPS Quilt
50
Shan Walsh
“If it weren't for Shan Walsh, I would not be
a member of the Ontario Public Service. I'll
never forget when I was 10 years old visiting
Quetico Provincial Park and Shan took the
time to teach me how to properly do a moose
call on the shores of French Lake. It was
then that I knew that I wanted to be, "just
like him.” - Pamela Burns
Shan was a botanist who now has plants named after him. As a park
interpreter he could share his vast scientific knowledge with the public using
layman’s language. He sparked a passion for conservation in people of the
next generation and taught them about stewardship. He was able to say
“…this is a special place and this is why.” He was proud of his educational
programs on land stewardship and conservation.
Although Shan was willing to go through any length for the well being of
the park/wilderness, at times, he didn’t adhere to bureaucracy or
administrative guidelines; this made him seem eccentric and sometimes hard
to work with. But everything he did was out of his passion for the land and
it was often easier to overlook his “oversights” and look at the good things
that came out of his eccentricities.
Legends of the OPS Quilt
51
Sharon Harvey
“Sharon’s visionary efforts resulted in
the first direct deposit processing of
payments to recipients - the first of it's
kind in the OPS.” - Susan Ksiezopolski
Sharon Harvey had spent 20 years in the banking industry as one of the first
women bank managers prior to coming to the Ontario Public Service. She
was recruited to work on support programs in the Ministry of the Attorney
General before being seconded to e-commerce. She worked as the court
services manager then worked for the old ministry of Consumer and
Business Affairs in IT and have been working in IT for the last 10 years.
Currently, she works between the IT and business community as a translator
and relationship manager.
The achievement for which she is being nominated happened while she
worked as a business solution manager in the early nine-teen nineties. The
e-commerce project was a big project that worked well. It improved the
delivery of support payments to mothers receiving Family Support
payments. Her visionary efforts resulted in the first direct deposit processing
of payments to recipients - the first of its kind in the OPS. This made sure
that the funds got directly to where they were needed without any additional
red tape and processing!!!
Sharon was extremely proud of her work with people with different
backgrounds, religions and cultures. She shares that there is great
satisfaction in the nurturing and mentoring of staff. Working as a mentor
helps you recognize the strength and reach of your influence. It is rewarding
to watch the excitement of those you mentor and see them move into senior
roles only to then take up the job of mentoring the next group of people.
Legends of the OPS Quilt
52
Susan Cox
“Susan Cox’s leadership has had a major
impact on Offender Programming provided
by the Ministry of Community Safety and
Correctional Services –open-mindedness to
new ideas has resulted in better ways of
doing Ministry business.” - Linda Bentley
Susan Cox has worked in various capacities for MCSCS (Ministry of
Community Safety and Correctional Services) for 28 years.
She developed offender rehabilitative programs in five key areas: anger
management, substance use, anti-criminal thinking, sexual offending and
partner abuse, including gender responsive programs for women and
assistance with the development of culturally appropriate programs for
aboriginal offenders. Susan developed the training curriculum to support
these programs, for both program facilitators and trainers. She worked with
institutions and probation offices across the province and with community
partners in developing and implementing the programs.
Susan is most proud of her contributions to the Core Program project on
which she has worked for the past 9 years. Having written and implemented
over 30 rehabilitative programs for offenders and trained many staff, police
and community partners, this is a significant body of work with considerable
impact for the community. She is proud of how her work has helped to shift
the ministry’s paradigm towards one that places increased value on
rehabilitation.
Legends of the OPS Quilt
53
Tim Armstrong
"Tim Armstrong brings extensive public policy
experience in apprenticeship, trades and labour
relations to this his position, his review will take a look
at compulsory certification to make sure our
apprenticeship system continues to meet proper safety
standards, provides value to consumers, and serves the
needs of our growing economy.” - Chris Bentley
Tim Armstrong practiced law prior to joining the Ontario Public Service. In
his capacity as Chair of the Ontario Labour Relations Board from 1974 to
1976, he selected and chaired the Labour Relations Act Review Committee,
resulting in a comprehensive set of amendments to Ontario’s labour relations
laws (the Labour Relations Amendment Act, 1975). In the early nineteeneighties, as Deputy Minister of the Ministry of Labour, he chaired and
directed the Intra-Ministerial Legislative Review Committee resulting in
major amendments to the Labour Relations Act, the Employment Standards
Act, the Human Rights Code and the enactment of a new Occupational
Health and Safety Act. While serving as Deputy Minister for the Ministry of
Industry, Trade and Technology from 1991 to 1993, he was the lead
negotiator for the province on major corporate restructurings: Algoma
Steel, Boing/de Havilland, Spruce Falls Pulp and Paper, Urban
transportation and Development Corporation, Mitel, Canada Steamship and
Engineering. Later as the Agent General for the Asia/Pacific Region from
1986 to 1990, he was responsible for Ontario’s investment, trade promotion,
and related cultural and educational field activities for Ontario House in
Tokyo, Japan.
On August 2nd, 2007, Tim Armstrong, was appointed by the Premier of
Ontario to review compulsory certification in the skilled trades. Currently,
only 21 of the more than 140 skilled trades in Ontario that involve
apprenticeship require compulsory certification.
Legends of the OPS Quilt
54
Tony Dean
“The OPS has been blessed by great leadership - in my estimation the greatest of these
has been Secretary of the Cabinet, Tony Dean. He has a knack to connect across all
levels, support staff, program staff, policy and program managers. He leads by example
and inspires the OPS to be even better than we are. He has served under all political
parties and has guarded the public service’s political neutrality while delivering on their
agenda - a legend of the OPS that is still being written.” - Vic Pakalnis
Tony Dean worked for ten years in public sector collective bargaining prior to
joining the Ontario Public Service in 1989. He first served at the Ministry of
Labour where he was responsible for labour policy, collective bargaining services
and communications. He was appointed Deputy Minister in 1998 and on
November 20th, 2002, Secretary of the Cabinet, Head of the Ontario Public Service
and Clerk of the Executive Council. He brings to this position, extensive
experience in public administration, public policy development, negotiations
and mediation.
He is nominated for his outstanding leadership as the head of the OPS. Mr. Dean
reflects fondly on his career with the OPS. He likes to recall the time spent
supporting the Premier in Ottawa as part of the First Ministers’ Meeting that
resulted in the historic 10-year Health Accord in 2004.
Tony Dean shares his recipe for success - bring out the best in your team,
understand the limits of your own capacity and learn to delegate. Share credit and
share exposure with others and give people a chance to shine in front of senior
managers. And importantly, work with people to identify opportunities and
training that will help them grow into new positions in the organization.
Legends of the OPS Quilt
55
Vern Spencer
“Vern Spencer was Director of the Foodland
Development Branch in OMAFRA from the
mid 1970’s to the early 1980’s. He designed
and implemented the first multi-faceted
program to maintain a land base for
agriculture in Ontario. He did this using
management techniques that were years ahead
of their application elsewhere in the OPS.” Susan Singh
Vern Spencer worked for the Ontario Ministry of Agriculture, Food for 33.5 years.
He pioneered the development of an inter-disciplinary staff team in a ministry and
government where work was aligned by similarity of specialty rather than
complementary skills and knowledge. He hired women into non-traditional roles,
and into management positions in a ministry where women were restricted to
clerical positions or the Home Economics branch. He provided career
opportunities for immigrants and visible minorities before the equal opportunity
initiatives. He developed the concept of “planning guidelines” to define
agricultural land use goals which became the model for other ministries to define
their resources management mandates.
Vern pushed the envelope of what the provincial government could do to influence
municipal land use planning decisions by implementing consideration of the impact
on agriculture in the environmental assessment process and promoting the
ongoing role of agriculture in the countryside in the face of increasing urban
pressures for land fragmentation and development.
Vern’s formula for success includes being open to everyone’s ideas, surrounding
yourself with the best people, never being afraid to ask for help and using your
network. Last but not least, work with conviction and strong values.
Legends of the OPS Quilt
56
Vic Pakalnis
“What makes Vic such an outstanding leader?
His incredible optimism, his happy demeanour,
his healthy blend of self confidence and
humility, his ability to think outside the box, his
vision for integrated public services in Ontario,
his ability to nurture people and his relentless
pursuit of what is best for the citizens of Ontario.
Thanks for the great work Vic.” – Tony Dean
Vic Pakalnis has worked for the Ministry of Labour for twenty-seven years. He is
nominated for his longstanding contribution as the chair of the Provincial
Interministerial Council and for his enthusiasm, energy and creativity.
His proudest recent achievements include the Regional Administrative Boundary
Alignment project for the OPS and the Legends of the OPS Quilt. Other than
being the first OPS Champion to be recognized on the Secretary of the Cabinet’s
website, Vic has an outstanding list of achievements from his past involvement
with the Interministerial Councils. He was instrumental in the implementation of
Common Counters, the precursor to Service Ontario, he advised the Secretary of
the Cabinet on the key elements of the Canada Ontario Memorandum of
Agreement on Collaboration for the Delivery of Public Services, and was behind
the creation of the first conference for the Office Administration Group. He
continues to be proud of his work with the Youth and New Professionals and
IPAC, the Institute of Public Administration of Canada.
“When setting PIC priorities, you have to balance what is possible with what is
nice. Sometimes the vision is too broad and decisions have to be made on how to
narrow the scope. PIC is all about building and maintaining relationships without
the relationships PIC would not succeed. Network, network, network! Building
networks leads to success because they help to get things done. Being able to
deliver is one thing. Being able to connect is one of the core competencies of
leadership and it should be part of the focus at the start of any career.”
Legends of the OPS Quilt
57
Walter Ceolin, Mike
Maguire, Bruce Stubbs
and Chantelle Walkey
“Walter was not supposed to
be there, it was his day off,
but he loved his work so
much he agreed to go up and
exchange his day off with a
colleague. Chantelle got
airsick, but loved doing the
moose inventories, she went
up anyway. Mike Maguire
was the pilot and Bruce
Stubbs was a resource
technician” - Pete Gilboe
Walter Ceolin
Walter Ceolin
Chantelle Walkey
Bruce Stubbs
Mike Maguire
This is commemorative block to Walter Ceolin, Mike Maguire, Bruce Stubbs
and Chantelle Walkey who lost their lives on January 21st, 2003 while doing
an aerial moose survey. Walter Ceolin, a conservation officer, was the
navigator on this particular survey. He had more than 30 years with the
Ontario Public Service. Bruce Stubbs, a resource technician and secondary
observer on that day had invested 15 years into public service. Mike
Maguire, the pilot and Chantelle Wakley, a resource technician and primary
observer that day, were relatively new to the Ministry of Natural Resources.
Walter Ceolin was an old hand at moose surveys. He had been flying for
years. He was one of those fortunate individuals with a cast iron stomach
Legends of the OPS Quilt
58
who was not bothered in the least by the rigors of moose flights. Chantelle
flew her 1st moose survey in the winter of 2001 and despite getting airsick,
refused to quit.
Bruce Stubbs was hired in 1989 through an Environmental Youth Corps
project – he always seemed to be smiling no matter what was happening
around him. He loved to fly and was very savvy around computers. He was
also passionate about moose. He loved to hunt them, observe them, and talk
about them. He was the first to volunteer to fly moose surveys that winter.
Jacque Landry, Fish and Wildlife Technical Specialist, remembers that on
the Tuesday, January 21st, the individual scheduled to navigate had come
down with the flu and needed a replacement. Wally was scheduled off that
day and could not reach him at home. Just when he thought of going
himself, he met Wally who had decided to come in on his day off because he
had a few things to do. When he asked him if he was interested in flying he
thought about it for about a few seconds and said sure, he'd fly and would
take the coming Friday off instead.
Later on, the data recorded prior to the accident revealed that the crew, prior
to crashing had experienced a textbook perfect day. They had observed 23
moose on the first plot, and 18 moose on the first three flight lines of the
second plot up to the point where the survey had been aborted. 41 moose cows and calves, several groups of 5 moose. - the crew would have been
ecstatic!. They died while doing something that they truly loved and were
passionate about.
Legends of the OPS Quilt
59
Ann Baldwin
“Strong Regional Leadership”
Ann began her career in the OPS in June 1980. She has worked for several
ministries, including, Consumer and Business Services, Government Services
and Transportation.
In 2000 Ann received an Amethyst Award for her work with a provincial
historical/genealogical organization (APOLROD) and the Archives of
Ontario to preserve and place pre-1955 land registration records with local
historical organizations across the province.
Ann played an instrumental role in the transformation of Ontario's land
registration system. Her change leadership and negotiation skills were well
evidenced in the implementation of automated land records, followed by the
introduction of the electronic land registration system. Ann was involved in
the re-engineering of the POLARIS system, and was a member of the
Governance Committee established between Teranet and the Province of
Ontario.
Ann was recently Vice-Chair of the Western PIC and is a founding member
of the Western Development Council which leads Western Region Talent
Management. In her PIC capacity, she has sponsored Cultural Awareness
for two years and led several very successful sessions for Western Region
employees and received an 2012-13 Eclipse Award for Diversity. Ann was
also an Executive Coach with the OPS Leadership Development Program in
2012, helping develop new leaders in the OPS, and has been an active part of
the Diversity Mentoring Program. In both 2011 and 2012 she also assumed
the very demanding role of Provincial Chair for the United Way Campaign
Cabinet for London-Middlesex.
Legends of the OPS Quilt
60
Carol Layton
"Carol brings a lot of humanity to the Public Service"
Carol Layton was appointed Deputy Minister of Transportation on
September 1, 2010. Carol was formerly the Deputy Minister of the Ministry
of Revenue – a role she assumed on July 21, 2008. Prior to that, she was
Deputy Minister of the former Ministry of Public Infrastructure Renewal
(PIR) from October 24, 2005 to July 2008. Her first appointment as Deputy
Minister was with the Ministry of Citizenship in 2003. Along with this
appointment, she was the Deputy Minister Responsible for Seniors and for
Women's Issues.
Carol has also held senior management positions in Cabinet Office,
Management Board Secretariat, and the ministries of Health and Long-Term
Care, Finance, and the Attorney General.
Carol is a past member of the Board of Directors of the Ontario Financing
Authority (OFA) and she is a past president of The Institute of Public
Administration of Canada (IPAC) (2006-2007). Carol is currently Provincial
Trustee for the Move Ontario Trust.
Carol Layton is the recipient of the 2011 Lieutenant Governor's Medal of
Distinction in Public Administration. Carol holds an Honours
Environmental Studies degree from the University of Waterloo and attended
the Queen's University Public Executives Program.
Legends of the OPS Quilt
61
Glenn Thompson
“A true leader who always supported his staff”
Glenn Thompson has had a distinguished career as a senior public servant
with the Province of Ontario for 30 years, holding several Deputy Minister
positions over 16 years in large operational units as well as small policy
oriented units.
Glenn was awarded the Lieutenant Governor of Ontario’s Medal of
Distinction in Public Administration, an award of the Institute of Public
Administration of Canada, in April 2000. He also received the Centennial
Medal, July 1, 1967, conferred by the Governor General of Canada from his
work within the children’s and adult sectors of the Ministry of Correctional
Services, Province of Ontario.
Following his retirement from the Ontario Public Service in 1991, Mr.
Thompson joined the Canadian Mental Health Association, Ontario Division
as Executive Director. In 2007 Mr. Thompson joined the Mental Health
Commission of Canada where he acted as interim President and then
secretary to the board until 2010. His present work includes consulting in
the mental health and justice sectors and many volunteer assignments.
Legends of the OPS Quilt
62
Ian Macdonald
“A lifetime commitment to Public Service”
Ian Macdonald became Chief Economist for the Government of Ontario
Department of Economics and Development in 1965. He later became
Deputy Treasurer in 1967, Deputy Minister of Treasury and Economics in
1968, and Deputy Treasurer and Deputy Minister of Economics and
Intergovernmental Affairs in 1972. He was president of York University
from 1974 to 1984. From 1984 to 1994, he was the Director of York
International. From 1994 to 2003, he was the Chairman of the Board of
Governors of the Commonwealth of Learning.
During his career, Ian has received many honours, including the Governor
General's Medal, 1952; Centennial Medal, 1967; Queen's Silver Jubilee
Medal, 1977; Officer of the Order of Canada, 1977; Knight of Grace of the
Order of St. Lazarus of Jerusalem, 1978; Citation of Merit, the Court of
Canadian Citizenship, 1980; the Medal of the Dominican Republic
Celebrating the 500th Anniversary of the Discovery of America, 1991;
Honorary Councillor, Inter-American Organization for Higher Education,
1992; the Commemorative Medal for the 125th Anniversary of Canadian
Confederation, 1992; the Award of Merit of the Canadian Bureau for
International Education, 1994; Honorary Life Member, Canadian Olympic
Association, 1997, the Queen’s Golden Jubilee Medal, 2002 and the Queen’s
Diamond Jubilee Medal 2012. He is also an Honorary Member of the
Canadian Association for the Club of Rome.
He is the recipient of the Vanier Medal for 2000, awarded by The Institute of
Public Administration of Canada for distinction in public service and
excellence in public administration.
Legends of the OPS Quilt
63
Jim Fleck
“Provided a road for the future of Ontario”
Jim Fleck held the position of Secretary of the Cabinet from 1974 to 1975.
For the two previous years he was Chief Executive Officer, Office of the
Premier. Jim completed his Ontario government service, from 1976 through
1978, as Deputy Minister of Industry and Tourism before returning to an
active business and academic career.
Jim was the Executive Director and a member of the Committee on
Government Productivity (COGP) from 1969-1971, with a broad mandate,
“to inquire into all matters pertaining to the management of the Government
of Ontario and to make such recommendations as in its opinion will improve
it’s efficiency and effectiveness.”
The committee was an inside-outside entity made up of five corporate CEOs
with a knowledge of private sector management practices and five senior
deputy ministers schooled in the knowledge of the art of the possible and the
different needs of the public sector, chaired by John Cronyn, a private sector
leader with Jim as Executive Director. This innovative approach applied not
only to the committee staff, but also to its project teams and advisory groups
focusing on the recommendations and their implementation. The study led
to a major reorganization of the Ontario government and its processes.
Legends of the OPS Quilt
64
Noreen Alleyne
“Commitment and Integrity”
Noreen Alleyne worked for the Ontario Government for 20 years.
She worked at the Ministry of the Solicitor General/Community Safety
& Correctional Services, as the Ontario Police College; Director of Police
Support Services; Acting Assistant Deputy Minister, Policing Services
Division; Provincial Commander, Corporate Services, Ontario
Provincial Police.
Noreen has also served on committees addressing public safety at the
provincial and national level.
Noreen's achievements include acting as Research Executive Coordinator for
the team that developed a ground-breaking Report entitled "A Police
Learning System for Ontario" published in 1992. With a team of instructors
at the Ontario Police College, she received an Amethyst Award in the Year
2000 for innovation in police refresher training. In addition, she led the
development of the Provincial Counter-Terrorism Plan which involved
negotiations with the Federal Government and the RCMP.
Born in Trinidad and Tobago, she has worked in Britain, France, throughout
the Caribbean and Nigeria before coming to Toronto.
Alleyne is also a former Executive Director of Tropicana Community
Services serving disadvantaged youth in the black community.
Legends of the OPS Quilt
65
Rita Burak
“Rita motivated others to work hard and get the job well done!”
Rita Burak held a variety of progressively senior positions during her 30-year
career in the Ontario Government including Secretary of the Cabinet and Head of
the OPS, Deputy Minister of Agriculture, Food and Rural Affairs and Assistant
Deputy Minister positions and senior management positions at the ministries of
Housing, Labour and Government Services.
Rita serves on the Board of the Equitable Life Insurance Company of Canada, and
is a member of the Board’s Audit, Conduct Review and Human Resources and
Compensation Committees. She is a member of the Board of the Canadian Institute
of Chartered Accountants and Chairs the Human Resources Committee of the
Board. She serves as Vice Chair of the University Health Network, where she
Chairs the Governance and Nominating Committee and is a member of the Quality
Committee.
Previously, Ms. Burak served on the boards of Hydro One, Inc. (Chair), Ehealth
Ontario (Interim Chair), the TELUS Toronto Community Board (Chair).the
TELUS Ontario Advisory Committee, the University of Guelph (Vice Chair),
CCAF-FCVI (Canadian Comprehensive Auditing Foundation), the Public Policy
Forum, the Canadian Council for Public Private Partnerships (President) and the
Advisory Committee of the Glendon School of Public Affairs. She also served on
the Prime Minister’s External Advisory Committee on Smart Regulation and was
Chair of the Ontario Minister of Agriculture Food and Rural Affairs’ Strategic
Advisory Committee. As well she served as Special Advisor to the Government of
Ontario regarding accountability and governance in agencies and Chaired the
Agency Review Advisory Panel.
Rita is a Member of the Order of Ontario, and is recipient of the Queen’s Golden
and Diamond Jubilee Medals, the Lieutenant Governor’s medal of distinction in
public administration and the Public Policy Forum of Canada recognition for
service to Canada.
Legends of the OPS Quilt
66
Trinela Cane
“Dedicated leadership to implement the
OPS Quality Services Standards”
Trinela Cane worked in the Ontario Government for more than 30 years.
She was an Assistant Deputy Minister in five different ministries, in the areas
of corporate services, policy, operations, change leadership, and information
technology.
Most recently, Trinela was the Chief Administrative Officer (CAO)
supporting two large operational ministries: Community and Social Services,
and Children and Youth Services. She was also previously CAO for the
Ministries of Correctional Services, and the Solicitor General.
Trinela has led a number of ground-breaking initiatives in the Ontario Public
Service, including the development of the first province-wide service quality
standards, creation of the first shared services organization to provide
corporate and IT services to multiple ministries, the establishment of the
first children’s ministry, and the transformation of Child Welfare Services.
Trinela has an undergraduate degree from the University of Toronto and a
Masters degree in Criminology from the University of Ottawa.
Trinela is the recipient of two Ontario Government Amethyst Awards,
including the Sandra D. Lang Lifetime Achievement Award, which she
received in 2012.
Legends of the OPS Quilt
67
BLOCK AND
NUMBER
ON QUILT
53
19
12
36
NOMINEE NAME
BLOCK TITLE
AND DESCRIPTION
OF THE BLOCK
Ann Baldwin (see page 60)
This quilt block represents the
Ontario Land Registry instrumental role Ann played in
the transformation of
Ontario’s land registration
system.
Art Daniels (see page 10)
Art’s ability to think outside the
box, benefited the OPS through
the implementation of new ideas
such as flexible work schedules;
designated administrative
Jack in the Box
authorities; third party service
delivery arrangements; shared
services; horizontal and
integrated services, programs,
and systems.
Barbara Dodds (see page 11)
Barbara is recognized with this
star for the establishment of the
Supply Chain Council. She was
involved in the development of
Turning Star
processes, tools and procedures
and the fostering of a
collaborative relationship with
stakeholders.
Benjamin Goldberg (see page
12) From 1960- 1965, Dr.
Goldberg served as the first
Seeing Beyond the
Chief of Psychiatry at the Child
Challenges
and Parent Resource Institute
(CPRI) in London, Ontario.
Legends of the OPS Quilt
68
BLOCK AND
NUMBER
ON QUILT
BLOCK TITLE
Fire Marshall – Public
Fire Safety Council
18
Safety in the
Workplace
29
Sports and Recreation
35
Legends of the OPS Quilt
NOMINEE NAME
AND DESCRIPTION
OF THE BLOCK
Bernie Moyle (see page 13)
Bernie took a leading role in the
multi- year legislative initiative
that resulted in the passing of
the Fire Protection and
Prevention Act in 1997.
Because of his work establishing
the Fire Marshall’s Public
Safety Council, Ontario was the
first and only province that
mandates fire protecting by law.
Bob Kusiak (see page 14)
Bob and a team of dedicated
colleagues took it upon
themselves to prove that having
more labour inspectors within
the OPS would raise awareness
of dangerous workplaces, and
therefore, reduce the number of
workplaces injuries and deaths
across Ontario.
Bob Secord (see page 15)
Bob’s life long contribution to
the development and
advancement of people through
participation, in sport and
athletic endeavors is well known
to Canada's athletes, coaches,
officials, administrators,
organizers, volunteers and the
media.
69
BLOCK AND
NUMBER
ON QUILT
BLOCK TITLE
Sleeping Giant
44
Four on the Road
41
Pride and Courage
59
Heart of Inclusion
NOMINEE NAME
AND DESCRIPTION
OF THE BLOCK
Brenda Clapp (see page 16)
Brenda through her work with
the foundation for Tourette’s
syndrome in Thunder Bay, has
experienced the joy of seeing
children succeed and grow up to
contribute to Ontario’s public
service .
Carl Hennum (see page 17)
Carl as the ADM of Operations
at the Ministry of
Transportation helped
modernize the OPS by creating
and implementing entry-level
training programs and foreign
trained engineering programs
for new employees.
Carol French (see page 18)
Carol was the first female to be
hired at the Quinte Detention
Centre in Napanee, Ontario. She
has been referred to as a “crisis
negotiator” and she is a member
of a group in her ministry called
the Ceremonial Unit.
Carol Layton (see page 61)
This quilt block represents
Carol’s focus and dedication to
advance diversity and inclusion.
60
Legends of the OPS Quilt
70
BLOCK AND
NUMBER
ON QUILT
BLOCK TITLE
NOMINEE NAME
AND DESCRIPTION
OF THE BLOCK
Regional Services
Branch
Charles Bouskill (see page 19)
Charles is credited with the
building of a service delivery
branch that is a model in the
OPS.
Northern Lights
Cheryl Rhodes (see page 20)
Cheryl is dedicated to keeping
jobs in the North. As a member
of MERC (Ministry
Employment Relation
Committee), she successfully
fought to keep 76 jobs in
North Bay.
My OPS
Dave Mee (see page 21)
Dave currently plays a major
role in running the ‘MyOPS
Enterprise Employee Portal’
and in running the ‘OSS
Enterprise Contact Centre.’
Star of Life
Dennis Brown (see page 22)
Dennis as an international icon
within the ambulance industry,
he promotes and pursues change
management within and outside
government to bring quality
pre-hospital patient care and
high standards of service.
37
11
13
48
Legends of the OPS Quilt
71
BLOCK AND
NUMBER
ON QUILT
BLOCK TITLE
NOMINEE NAME
AND DESCRIPTION
OF THE BLOCK
Call Centre Operator
Florence Roach (see page 23)
Florence has created several
government call centres, such as
Infoline – the MOHLTC call
centre that answers millions of
calls each year.
Sunny Star
Francine Brian (see page 24)
Francine is a happy and
welcoming receptionist. She is
good at what she does and she
provides quality service to the
public while making it a joy for
others to come into work.
Inukshuik
Frank Wilson (see page 25)
Frank shares that he was able to
assist with the Walkerton
disaster because he had great
networks within the OPS. His
block identifies him as a
Northerner and the water
demonstrates the impact that
one has when working through
others (the ripple effect caused
by a drop of water).
52
38
54
Legends of the OPS Quilt
72
BLOCK AND
NUMBER
ON QUILT
BLOCK TITLE
Summer’s Sun
31
Maple Leaf of Honour
46
Treasurer’s Chest of
Medals
51
Legends of the OPS Quilt
NOMINEE NAME
AND DESCRIPTION
OF THE BLOCK
Fred Gibson (see page 26)
Fred has worked in the Barrie
Land Registry Office, serving
customers at the front counter,
in excess of 30 years.
Throughout this time, Fred has
experienced and embraced
tremendous changes with
professionalism, integrity, and a
high level of knowledge. The
summer’s sun star is a credit to
his love for his work.
Glenn Thompson (see page
62) This quilt block represents
Glenn’s commitment to better
Ontario and his dedicated work
across Canada.
Ian Macdonald (see page 63)
This quilt block represents Ian’s
leadership as the Deputy
Treasurer in the OPS and the
many awards Ian received for
his work.
73
BLOCK AND
NUMBER
ON QUILT
BLOCK TITLE
Box Around
45
Driving School
30
May Trillium
56
Government
Productivity
1
Legends of the OPS Quilt
NOMINEE NAME
AND DESCRIPTION
OF THE BLOCK
Jackie Szymanski (see page
27) Jackie began her career in
public service as an
Administrative Clerk and
worked her way to become a
Records Analyst within the
Department of Tourism and
Information. The boxes in her
block represent her expertise in
records management.
James Douglas Cowan (see
page 28) James wrote the
textbook Road Worthy, which is
still in use in many schools
today and contributed to the
official Driver’s and Motorcycle
Handbooks. He also wrote
driving safety brochures that
were widely distributed by the
government.
Jan Gowman (see page 29
Jan’s job includes writing
correspondences for the deputy
minister’s office, interacting
with other ministries while
under tight time constraints,
and training others on how to
write.
Jim Fleck (see page 64) This
quilt block represents Jim’s
influential work as Executive
Director of the Committee on
Government Productivity
(COGP).
74
BLOCK AND
NUMBER
ON QUILT
BLOCK TITLE
Tomorrow’s OPS
33
Town Square
4
Star of Polaris
22
Little Town
57
Legends of the OPS Quilt
NOMINEE NAME
AND DESCRIPTION
OF THE BLOCK
Joel Gorlick (see page 30)
Joel's creativity, enthusiasm and
business savvy took an idea…
and developed it into one of the
most creative volunteer business
ventures that the OPS has ever
experienced. TOPS is one of the
fastest growing volunteer
ventures in the OPS
John (Jack) Brown (see page
31) Jack worked tirelessly to
increase affordable housing; to
make Ontario neighborhoods
safer, and to ensure that poor
people were not left homeless
when new neighborhoods were
created.
John Dalgliesh (see page 32)
John played a major role in
designing POLARIS, an
automated system used to access
and organize Ontario’s Land
Records.
John Maddox (see page 33)
John’s expertise lies in
restructuring and building
strong communities. He has
won numerous awards for his
work with MMAH.
75
BLOCK AND
NUMBER
ON QUILT
BLOCK TITLE
National Child Benefit
24
NOMINEE NAME
AND DESCRIPTION
OF THE BLOCK
John Stapleton (see page 34)
John has played a major role in
projects that work to keep the
history of the social assistance
income support program alive.
He was also involved with the
implementation of the National
Child Benefit program.
Justice for All
42
Judy Mann (see page 35)
Judy served as secretary to the
late Honourable Mr. Justice
VanDuzer. She assisted with
starting up the first Unified
Family Court in Canada.
Les jeux de la
francophonie
23
Juliette LeGal (see page 36)
Juliette played a major role in
getting the Ontario
Government involved in “Les
Jeux de la Francophonie” in
2002.
Row Housing and
The Old Red Barn
Keith Pinder (see page 37)
At a time when farmland in the
Niagara region was being lost to
urban development, Keith
worked on the development of
Foodland Guidelines that
resulted in the preservation of
farmland across the province.
50
Legends of the OPS Quilt
76
BLOCK AND
NUMBER
ON QUILT
BLOCK TITLE
NOMINEE NAME
AND DESCRIPTION
OF THE BLOCK
Taking Risks
Ken Knox (see page 38)
Ken attributes his success as a
manager to his style of leading
from behind. In an address to
staff, he once said, “I want you
to take risks; climb to the top of
the cliff. If you get into trouble,
I’ll come and save you with my
helicopter.”
Follow the Leader Star
Leo Nusink (see page 39)
Leo’s focus has been to ensure
that programs are available to
provide treatment for people
with Alzheimer’s and for
children suffering with disease.
Friendship Circle
Mary Beach (see page 40)
Mary started out her career in
the OPS as a secretary and
progressed to become a
manager. She is thankful for the
supports, networks and
relationships that have enabled
her to progress in her career
with the OPS.
Laying the Sewers
Moma Marcovich (see page
41) Moma’s 200 transportation
paintings won him deserved
praise at the Ministry of
Transportation.
9
32
17
6
Legends of the OPS Quilt
77
BLOCK AND
NUMBER
ON QUILT
BLOCK TITLE
NOMINEE NAME
AND DESCRIPTION
OF THE BLOCK
Veterans’ Memorial
Natalie Quinn (see page 42)
Natalie was nominated for her
dedication to the Veterans’
Memorial, which was unveiled
in September 2006 and is a
monument that now stands at
Queen’s Park in Toronto
2
15
Noreen Alleyne (see page 65)
This quilt block represents
Noreen’s outstanding work as
both the Deputy Director and
Director of the Ontario Police
College.
Everybody’s Favourite
49
Norma Portelance (see page
43) Norma’s colleagues and
peers once made Norma
employee of the year due to her
dedication, expertise, and
pleasant attitude.
Key Player in IT
40
Patti Kishimoto (see page 44)
Patti played a key role in
supporting the implementation
of the Ontario Public Service,
Information Technology Service
Management program.
Provincial
Interministerial
Councils
Provincial Interministerial
Councils (PIC) (see page 7)
This block represents PIC as
one of the project sponsors.
Ontario Police College
58
Legends of the OPS Quilt
78
BLOCK AND
NUMBER
ON QUILT
BLOCK TITLE
NOMINEE NAME
AND DESCRIPTION
OF THE BLOCK
Quarter Century Club
Quarter Century Club (QCC)
(see page 8) This block
represents QCC as the major
project sponsor.
Crossed Roads
Raymond Mantha (see page
45) Raymond has worked on the
Windsor- Detroit gateway. He
is now the chief engineer at
MTO and the executive director
of provincial highways
management.
55
26
Just Do It!
Rita Burak (see page 66) This
quilt block represents Rita’s
ability to motivate others to
work hard and get the job done!
8
21
43
Robert Lubinski (see page 46)
Bob has significantly
contributed to the OPS while
Taking Care of
serving in various purchasing
Business
roles. His efforts has saved
millions of taxpayer dollars and
reduced waste.
Rosemary McKenzie (see page
47) Rosemary has worked with
Probation Officers
the probation and parole office
Association of Ontario
in Kingston for 32 years. She
implemented the K-W theft
program for women.
Legends of the OPS Quilt
79
BLOCK AND
NUMBER
ON QUILT
BLOCK TITLE
Microscope and
Ecosystems
7
Heart in my Hands
39
REACH
28
Canoe
5
Legends of the OPS Quilt
NOMINEE NAME
AND DESCRIPTION
OF THE BLOCK
Ross Cholmondeley (see page
48) Ross worked on numerous
projects affecting ecosystems - a
Canadian Wildlife Service on an
Osprey nesting project, a
Fisheries Management plan for
the St. Lawrence River, a
fisheries plan for the Southern
Region Lake Trout and
Walleye, Ontario Regulations
code on Bullfrog harvesting, and
on bald eagle habitat
identification.
Sandy Knipfel (see page 49)
Sandy’s whole team believed
that she deserved to be
nominated for the Legends of
the OPS Quilt for the
knowledge and leadership that
she constantly demonstrates.
Savitri Diaram (see page 50)
Savi is a founding member of the
OPS REACH Conferences, held
annually for OAG staff in the
Toronto area. REACH has
become the official title for all
OAG conferences across the
province.
Shan Walshe (see page 51)
Shan’s dedication to the
understanding of, education
about and conservation of
Ontario's natural resources is
still recognized across Canada
and the world.
80
BLOCK AND
NUMBER
ON QUILT
BLOCK TITLE
Money for Mothers
34
Shining Hour
16
The Tree of Life
20
Beacon of light
14
Legends of the OPS Quilt
NOMINEE NAME
AND DESCRIPTION
OF THE BLOCK
Sharon Harvey (see page 52)
Sharon was instrumental in
improving the delivery of
support payments to mothers
receiving Family Support
payments. Her visionary efforts
resulted in the first direct
deposit processing of payments
to recipients.
Susan Cox (see page 53)
The strong core symbolizes the
significance of people within the
OPS, with the branching out
representing the importance of
following one’s path to achieve
one’s best or one’s shining hour
regardless of the current role.
Tim Armstrong (see page 54)
Tim, as former Deputy Minister
of the Ministry of Labour was
involved with the development
and implementation of the
Ontario Labour Relations Act
and the Occupational Safety and
Health Act.
Tony Dean (see page 55)
Tony likes to give people a
chance to shine in front of senior
managers. He believes that
everyone should strive to help
connect people with good
opportunities that challenge
them in their work and enable
them to grow as individuals.
81
BLOCK AND
NUMBER
ON QUILT
BLOCK TITLE
NOMINEE NAME
AND DESCRIPTION
OF THE BLOCK
Quality Service!
Trinela Cane (see page 67)
This quilt block represents
Trinela’s dedicated leadership to
implementation the OPS Quality
Service Standards.
10
Land Stewardship
47
Scotch and Coffee
25
Tribute to those who
perished in a Ministry
of Natural Resource’s
crash
3
Legends of the OPS Quilt
Vern Spencer (see page 56)
The logo on the block came off
one of Vern’s caps. It represents
the Federal-Provincial program
called SWEEP, related to the
elements of soil, water and crops
and implies their prudent
management through the use of
drainage, erosion control and
nutrient management.
Vic Pakalnis (see page 57)
Vic through his leadership of the
Provincial Interministerial
Councils has helped bring the
OPS into a new era of internal
and external partnership. Vic is
the master of informal
networking and information
sharing over a cup of coffee or a
shot of scotch.
Walter Ceolin, Mike Maguire,
Bruce Stubbs, and Chantelle
Walkey (see page 58)
This block is in the memory of
the four individuals who died
while on a moose survey in
2003.
82
Acknowledgements
The “Legends of OPS Quilt” would not be a reality without the help and
dedication of many individuals. We would therefore like to acknowledge and
thank the following:
2007 Contributors:
PIC Past Chair Vic Pakalnis, for believing in Joanne and encouraging her to
take this project on.
Tania Hinchcliff, Project Management Intern, Ontario Internship Program,
Dilnawaz Khan, Rob Ballantyne, and Susan Ksiezopolski from the Project
Management Centre of Excellence (PMCoE) for assisting with the project
and sponsoring the reception at the 2007 unveiling of the quilt.
The Quarter Century Club for sponsoring the cost of the supplies used in
making the quilt and promoting the project through the network of their
membership.
The Provincial Interministerial Councils’ staff, Manal Almasri, Heather
MacKinnon, Khadija Abdullah and Joanne Newman for leading the project
and sewing the quilt and the first 59 blocks.
2013 Contributors:
The 2013 block selection committee, Peter Sherriff, PIC Chair, Art Daniels
and Murray Chitra, QCC Board Directors.
Michele Ratsch, PIC Advisor and Glenn Semple, QCC General Manager for
successfully leading the project.
Mark Coghlan, PIC Summer Student for assisting with the development of
materials.
The Quarter Century Club for sponsoring the unveiling ceremony reception.
Legends of the OPS Quilt
83
Acknowledgements
The Ontario Police College for their donation of the permanent quilt
display case.
Fran Sancroft, quilter, for assisting in designing and sewing the final
8 quilt blocks.
Last but not least, thank you to the nominees for making this project
passionate and exciting. Your stories move us. They paint a beautiful
picture of what public service is all about in the province of Ontario.
Updated, September 18, 2013
Legends of the OPS Quilt
84
The Provincial Interministerial
Councils and Quarter Century Club
would like to thank all who were
involved in this project.
Legends of the OPS Quilt
85