2016 Guest Assistance Guide

Transcription

WARNING
Many rides at Canada’s Wonderland are dynamic
and thrilling. There are inherent risks in riding any
amusement ride. For your protection, each ride is
rated for its special features, such as high speeds,
steep drops, sharp turns, or other dynamic forces.
If you choose to ride, you accept all of these risks.
Restrictions for guests of extreme size (height or
weight) are po in good health to ride safely. You
know your physical conditions and limitations,
Canada’s Wonderland does not. If you suspect
your health could be at risk for any reason, or you
could aggravate a pre-existing condition of any
kind, DO NOT RIDE!
All passenger restraint systems, including lap
bars, shoulder harnesses and seat belts, must be
positioned, fastened and tightened properly to
allow guests to ride.
Information in this guide is subject to change.
2016 Guest Assistance Guide
Welcome to Canada’s Wonderland!
We are glad you are here! At Canada’s Wonderland we
are proud to have earned one of the best safety records
in the industry. We are committed to providing our
guests with a safe environment and we want our guests
to have a safe and enjoyable day. We are continually
striving to improve our facilities. If you have a suggestion
for an improvement or have questions not answered in
this brochure, please stop at Guest Services.
Many amusement park rides incorporate safety systems
designed by the manufacturer to accommodate people
of average physical stature and body proportion. These
safety systems may place restrictions on the ability of
an individual to safely experience the ride. Extremely
large or small individuals, guests who have a history of
heart, back or neck trouble, pregnant women, people
who have had recent surgery, or people with casts,
braces, restrictive devices or disabilities may not be
safely accommodated by these systems. For example,
height requirements are based on the size needed for
the safety restraints to function properly and the level of
maturity usually associated with a certain height.
9580 Jane Street • Vaughan, Ontario L6A 1S6
905.832.8131
www.canadaswonderland.com
Cedar Fair Entertainment Company® © 2016 Cedar Fair, L.P.
© Peanuts Worldwide LLC, Peanuts.com
CW16-028
Canada’s Wonderland’s Ride Admission Policy has been
developed in consultation with industry experts, based
on the recommendations of the manufacturer, our past
experience and our evaluation of each ride using our
knowledge of the ride in both normal and emergency
operating conditions. Our prime consideration is the
ability of each person to endure the dynamics of a ride
without risk of injury to that person or other riders.
If you feel that you or a member of your party may
be affected by this policy, you are encouraged to visit
Guest Services or Ride Accommodations to obtain a
list of rides you can safely ride. Your Rider Access Form
will provide information for our ride operators to help
accommodate you.
Please Ride Safely
As a rider, you are responsible for your own safety. Please read this guide and all instructional signage before riding.
Listen to and follow all operator instructions. Any person who intentionally removes a safety restraint, violates a
park safety policy, or appears to be under the influence of alcohol or chemical intoxicants will be removed from the
park without refund.
Before riding, please note all safety warnings for each ride. In general:
•Face forward and remain seated in an upright
•No picture taking or cell phone usage while riding.
position with your back and shoulders against the
• You are responsible for your personal property.
seat back and hold on until the ride comes to a
•Keep all of your body inside the ride unit at
complete stop.
all times.
•All passenger restraint systems, including lap
•Shirt, shoes, and shorts/pants are required on all
bars, shoulder harnesses, and seat belts, must be
amusement park rides.
positioned, fastened, and tightened at all times.
• Finish food and drink before boarding.
•Secure loose items (glasses, hats, wallets,
•Smoking, including e-cigarettes, is only permitted
keys, etc) or leave them with a non-rider.
in designated smoking areas.
Ride Rating System
A Ride Rating Program has been designed which provides a scale for rating the thrill factor of each ride. The intent is
to provide a scale to guide Park guests in determining which attractions to ride based on their own experience level,
physical condition, and abilities.
Each ride/attraction is placed into one of five categories; (see page 35 for the Waterpark Ride Rating System)
CATEGORY
DESCRIPTION
Low Thrill Rides
Rides that are generally calm and gentle in nature.
Mild Thrill Rides
Rides that generally have low speeds with gentle motion and braking.
Rides have smooth transitions with some changes in elevation and speed.
Moderate
Thrill Rides
Rides that generally have low to medium speeds and/or heights with moderate
motion and braking. Riders may encounter unexpected changes in direction and/or
speed during portions of the ride.
High Thrill Rides
Rides that generally have medium to high speeds and/or heights with moderate to
rapid braking. Riders may encounter unexpected changes in speed, direction and/
or elevation.
Aggressive
Thrill Rides
Rides that generally have one or more of the following: high speeds and/or heights,
aggressive and unexpected forces, and rapid directional or elevation change. Riders
will encounter many unexpected rapid changes in speed, direction and/or elevation.
Key To Symbols These symbols along with the ride ratings are used to define our rides on the following pages.
Ambulatory
Prohibited for guests
with neck trouble
Accommodates
Wheelchair
Prohibited for
pregnant women
Transferable
Prohibited for guests who
have had recent surgery
Prohibited for
guests with back
trouble
Prohibited for guests
with heart trouble or high
blood pressure
1
Maximum Speed of Ride
Must be at least this
height to ride.
Must be accompanied
by supervising
companion, of proper
height to ride
Must be accompanied
by a child to ride/
participate
Cannot be any taller
than this to ride/
participate
Lifejacket is required
Maximum Water Depth
Maximum Height of Ride
Before You Ride
Generally, guests must have the ability to brace
themselves upright in the seat and support their head
and neck during the ride movements. Riders using
wheelchairs will have to transfer from their wheelchair
to the ride unit by themselves or assisted by a member
of their party in order to be able to ride. You should
plan your visit with someone who can physically help
you when necessary.
The Ontario Technical Standards and Safety
Authority Act, 2000, Amusement Devices
Regulation (O. Reg. #221/01) requires that riders
obey all warnings and directions regarding any
ride and behave in a manner that will not cause or
contribute to injury to themselves or others. You can be
charged under the Act if you fail to follow the rules for
riding safely.
Alternate Access Entrances &
Attraction Boarding Passes
As a rider, you are responsible for your own safety.
Please read this guide and all instructional signage
before riding. A Safety Guide sign is posted at every
ride entrance and most ride exits. These signs provide
height requirements, health restrictions, ride ratings,
ride accessibility, and special instructions regarding
the ride. Please review these signs prior to accessing
the ride and ensure to follow all instructions provided.
Additionally, listen to and follow all directions given
by the operators. Any person who intentionally
removes a safety restraint, violates a park safety
policy, or appears to be under the influence of alcohol
or chemical intoxicants will be removed from the
park without refund. FOR YOUR SAFETY, DO NOT
ENTER UNAUTHORIZED AREAS TO RETRIEVE LOST
ARTICLES. You may be seriously injured if you enter an
unauthorized area.
Canada’s Wonderland’s Ride Admission Policy and
Alternate Access Entrances are designed to help you
safely experience our facilities and provide equal
access to all guests.
The safety of guests and employees are our #1 priority
at Canada’s Wonderland. Safety is a shared partnership
between the park and our guests. Not everyone can
safely enjoy every ride. Guests are asked to review
and carefully consider the ride restrictions using good
judgment. However, we reserve the right to make the
final decision regarding the eligibility of a rider based
on a person’s size, weight, willingness to ride, or other
limitations. Please refer to your individual Rider Access
Form for rides that will safely accommodate you.
If you require the use of an Alternate Access Entrance,
please visit Guest Services or Ride Accommodations
to obtain a Rider Access Form, Boarding Pass, and
Guest Assistance Guide. The Guest Assistance Guide
explains the ride entry guidelines and procedures
and provides specific information related to each
attraction. Alternate Access Entrances are intended
to accommodate guests with mobility restrictions or
Autism Spectrum Disorder (ASD) and not to bypass
others waiting in line. This service is available for
a guest with restricted mobility or ASD and up to
three companions.
In general, all riders should be in good health and
free from any conditions known or unknown that
might be aggravated by riding. If you have any doubt
about your ability to safely experience a ride, we
urge you to consult with our staff at Guest Services
or Ride Accommodations. Remember, if you suspect
your health could be at risk for any reason, or you
could aggravate a pre-existing condition of any kind,
DO NOT RIDE.
While all amusement attractions have associated risks,
certain individuals are at increased risk for injury from
these attractions. Carefully evaluate each attraction
to determine if you or members of your party can
safely participate. We reserve the right to deny access
to a ride to anyone we feel may not be able to safely
experience the ride or may be a hazard to other riders.
To provide equal access for all guests, we have
developed a Boarding Pass Program which allows
guests with mobility restrictions or ASD to access rides
at specified times via the Alternate Access Entrance
(usually a ride’s exit) in order to avoid crowds and
waiting in the regular lines. At Behemoth, Leviathan,
and Wonder Mountain’s Guardian, the boarding time
can be obtained from the ride associate at the front of
the ride entrance. Guests who are in possession of a
Boarding Pass will obtain a boarding or “ride” time on
the Boarding Pass that is equal to the anticipated wait
time for a particular ride from the ride associate at the
2
Access Symbols
Alternate Access Entrance (usually a ride’s exit). Guests
can then choose to rest comfortably away from the
queue area, visit a shop, see a show, or play a game
until their boarding time.
The symbols below indicate boarding procedures for
each ride and are defined below.
This symbol is used to identify rides where
guests may remain in or use a wheelchair. These
rides include Maple Park Treehouse (entry level),
Pumphouse (entry level), Splash Island Sprayground,
Splash Station (entry level) and White Water Bay.
Information on where guests access the ride is posted
on each ride’s Safety Guide sign. All guests, regardless
of point of access, are required to meet all riding
requirements for the ride, including height and medical
restrictions in order to ride/participate.
Rides using this symbol can accommodate
guests who are able to transfer from the
wheelchair to the ride unit by themselves or assisted by
a member of their party. Guest must be accompanied
by a companion who can assist with transfer, as
Canada’s Wonderland associates are not permitted
to physically assist guests with transferring from
their wheelchairs.
Here’s How It Works
•The guest with a mobility impairment or
ASD should visit Guest Services or Ride
Accommodations upon his/ her arrival at the
park to express his/her inability to wait in the
regular line. Some questions are asked to ensure
that the rider has the required physical criteria in
order to safely experience rides, and a Boarding
Pass is issued for the guest in question and up to
3 riding companions.
This symbol is used to identify rides where
guests must be able to walk independently or
be assisted by a member of their party. A wheelchair
may be left in a designated position on or near the
ride platform.
•In addition to a Boarding Pass, the guest with a
mobility impairment or ASD will receive a “Rider
Access Form” that lists the rides that the guest
with a disability can safely enjoy.
Health Restrictions
•The rider (or a member of their party) obtains
a boarding time from the ride associate at the
Alternate Access Entrance, equivalent to the
length of the ride line. The rider can then wait
comfortably away from the queue area.
Each ride is evaluated against 5 primary health
restrictions. These restrictions are:
• Recent Surgery
•The guest listed on the Boarding Pass must
be present as a rider when a Boarding Pass is
being utilized.
• Heart Trouble/High Blood Pressure
•Guests may not accumulate more than one
boarding time at a time.
• Back Trouble
• Neck Trouble
•Pregnancy
•Due to the nature of the attractions in
Splash Works, Alternate Access and Boarding
Passes are only available at the Lazy Rider via the
exit. Boarding Passes, however, are required for
Halloween Haunt Mazes if the Maze has a line.
Guests with a history of recent surgery, heart trouble,
high blood pressure, neck trouble, back trouble, or any
other condition that may be aggravated by riding, or
who are pregnant, should carefully heed all warning
signs at each ride entrance. If you are in doubt about
your ability to safely experience a ride or would like
more rider information, please review the information
for each attraction in this Guest Assistance Guide or
review the Safety Guides posted at each ride entrance
and exit.
3
Articles
Evacuations
Most rides cannot accommodate loose articles
including cell phones, pagers, hats, cameras,
stuffed animals, purses, backpacks, umbrellas,
beverage containers, personal entertainment devices,
etc. Items must be safely secured in cargo pockets, a
waist pack, in a bin on the ride platform, left in a locker
or left with a non-rider. Canada’s Wonderland is not
responsible for lost, stolen, or damaged items.
Evacuations may be required due to such causes as a
mechanical problem, weather conditions, or a power
interruption. If an evacuation is required, guests may
need to maneuver across catwalks, from the highest
point of the ride, and down steeply inclined catwalks
or steps. Ride units may also stop at the top of lifts or
on the ride course due to mechanical reasons. Remain
seated until given instructions. In Splash Works, guests
may be asked to evacuate pools as quickly as possible
using stairs or ladders.
Extra or bulking clothing, backpacks, and anything else
that could potentially be between the rider and the
restraint will not be allowed. The restraint mechanism
must be secured snug against the rider’s body.
If an evacuation from a ride/attraction is required, for
safety reasons, we may evacuate ambulatory guests
prior to evacuating those guests using wheelchairs. If
so, you accept any risk due to delayed evacuation of if
we need to physically lift or lower you.
For safety reasons, using a cell phone, taking pictures,
videotaping and filming on most rides is prohibited.
Your hands must be free to hold on during the ride;
therefore nothing can be in your hands while riding.
Guests of a Larger Size
To ensure that safety instructions can be heard,
headphones must be removed and secured
before boarding.
All passenger restraint systems, including lap bars,
shoulder harnesses, and seat belts must be positioned
and fastened properly to allow guests to ride. Due to
rider restraint system requirements, guests of a larger
size may not be accommodated on some of our rides.
This may apply, but not be limited to, guests who
exceed 6’2” in height, those who exceed 225 pounds,
have a 40” waistline, or 52” chest.
Camera Policy
For safety reasons, we cannot permit the taking of
pictures, videotaping, and filming of any kind on
any ride except Jokey’s Jalopies, KidZville Station,
and Swan Lake. This includes the use of GoPro style
equipment, mounts and harnesses. Your hands must
be free to hold on during the ride; therefore nothing
can be in your hands while riding.
Our larger guests may experience difficulty on Backlot
Stunt Coaster, Behemoth, Drop Tower, Flight Deck,
The Fly, Ghoster Coaster, Leviathan, Mighty Canadian
Minebuster, Psyclone, Riptide, Shockwave, Skyhawk,
Sledge Hammer, SlingShot, Swing of the Century,
Thunder Run, Time Warp, Wild Beast and WindSeeker.
Due to the potential for water damage, Riptide,
Timberwolf Falls and White Water Canyon riders
should leave their cameras and other valuable items
with a non- rider on in a locker.
Maximum weight limits are posted in this guide and at
Backlot Stunt Coaster, Barracuda Blaster, Blast Off!, Boo
Blasters on Boo Hill, Character Carrousel, Drop Tower,
Flying Eagles, Jumpin’ Jet, PEANUTS™ 500, Swing of
the Century, Snoopy’s Revolution, Splash Station (Slides),
Super Soaker, The Plunge, The Pumpkin Patch, Tree Top
Adventure, Typhoon, WindSeeker, Woodstock Whirlybirds
and Xtreme Skyflyer.
“Selfie Sticks” are not permitted on any ride.
If you are concerned whether or not you can be
accommodated safely on a ride, you may enter the ride
via the exit for an evaluation to ensure the restraints
function properly prior to waiting in line. The rest of
your party may wait for you outside the exit. Test
seats are also located at the entrance to Behemoth
and Leviathan.
4
Guests Using Wheelchairs
Lost Articles
On almost all rides, guests will need to leave their
wheelchairs to be seated. In most cases you can leave
your wheelchair on the ride platform or walkway near
the ride. Almost every ride is wheelchair accessible.
Wheelchair lifts are available at Behemoth, Leviathan,
and Wonder Mountain’s Guardian to transport a guest
in a wheelchair to our 2nd story ride platforms. Please
use the doorbell at base of lift to request service.
Operators cannot be responsible for items lost,
stolen, or damaged while riding. Should you lose
an article on a ride, please see a ride attendant for
assistance. We will search for the article as soon as
is practical, but in order to keep the ride in operation
an immediate search may not be possible. For your
safety, do not enter unauthorized areas. FOR YOUR
SAFETY, DO NOT ENTER UNAUTHORIZED AREAS
TO RETRIEVE LOST ARTICLES. You may be seriously
injured if you enter an unauthorized area.
Hand-Held Infants
Hand-held infants are children who are unable to
independently walk or maintain seated postural control
and will only be able to ride the following rides with
a supervising companion: Antique Carrousel (in a
chariot), Character Carrousel (in a chariot), Lazy River,
Splash Island Kiddie Pool, Splash Island Sprayground,
and White Water Bay (water depth may be restricted).
Hand-held infants and their supervising companion
may also enjoy Maple Park Treehouse, Pumphouse,
and Splash Station, but may not participate on the
elevated sections of the attractions.
Magnetic Fields On Rides
Magnetics are used at the following attractions: Backlot
Stunt Coaster, Behemoth, Drop Tower, Leviathan and
Wonder Mountain’s Guardian. Guests with medical
devices sensitive to magnetic fields (pacemakers,
hearing aids, etc.), should consider these factors when
deciding to ride.
Oxygen Tanks
Due to the dynamic nature of rides, oxygen tanks are
generally not permitted on most rides. Guests can ride
both Antique Carrousel and Character Carrousel in a
chariot. Guests with smaller oxygen tanks which are
secured to the rider may also ride Boo Blasters on Boo
Hill, Frequent Flyers, KidZville Station, Jokey’s Jalopies,
Jumpin’ Jet, Sally’s Love Buggies, Snoopy’s Revolution,
Snoopy’s Space Race, Snoopy vs. Red Baron, Swan
Lake, The Pumpkin Patch and Tree Top Adventure.
Height Requirements
Supervise children at all times. Your child may be
“officially” measured at one of the Height Check
stations on International Street or at any ride of the
appropriate height level. The measured guest will
be given a wristband to indicate their height range.
Wristbands are not required to ride. They are intended
to make your wait in line shorter by streamlining the
rider height measurement process.
Pregnancy
Pregnant woman are prohibited from riding all rides with
the exception of Antique Carrousel, Character Carrousel,
Flying Eagles, Jokey’s Jalopies, KidZville Station, Lazy River,
Swan Lake and White Water Bay.
For the safety of your child, a standard play shoe which
does not contribute excessively to the child’s height is
required. For example, a child is not permitted to wear
platform shoes to help meet a height requirement.
Canada’s Wonderland reserves the right to ask that
shoes be removed to ensure that a child’s height is
not being artificially enhanced or manipulated. In
Splash Works height measurements are taken in
bare feet.
5
Prosthetics
Supervising Companion
Guests with any type of prosthesis should not ride
unless they can ensure the device is properly secured
and will remain in place during the ride. All riders must
be able to maintain the proper riding positioning.
Additionally, prosthetic devices with exposed metal
parts are not permitted on select Splash Works
attractions. Guests should visit Guest Services or
Ride Accommodations prior to riding to ensure a
safe riding experience.
Many of our rides have height requirements that allow
a guest under that requirement to ride as long as
they are accompanied by a supervising companion.
A supervising companion is someone who meets all
the requirements to ride the ride themselves, is 14
years of age or older, and demonstrates appropriate
observed behaviour. Supervising companions are
responsible for helping guests during the loading/
unloading process, assisting the guests with
maintaining a seated posture throughout the ride,
ensuring the guests follow all riding instructions and
procedures, and assisting guests down stairs, catwalks,
or ladders in case of an evacuation.
Prosthetics are NOT allowed on the following:
• Behemoth (leg prosthesis not allowed)
• Leviathan (leg prosthesis not allowed)
The supervising companion must be seated in
the same seat (row) as the guest who needs
accompaniment and can accompany the number of
guests for which the seat is designed. For example,
if a seat is designed for three people, the supervising
companion can accompany two guests. An exception
to this is at Jokey’s Jalopies, KidZville Station and Swan
Lake where the supervising companion does not have
to be in the same row .
•WindSeeker (a rider with more than one lower
body prosthetic is not allowed)
Riding Attire
Rides in the amusement park require proper riding
attire including shirts and shoes. Shirts and shoes are
required in queues and all park pathways at all times.
Swimwear is not permitted on rides outside of Splash
Works with the exception of Riptide, Timberwolf
Falls, and White Water Canyon. For your safety, loose
clothing (including scarves and other free-flowing
clothing), must be significantly secured or removed to
prevent any interference with the ride restraint system.
Casts And Braces
Guests with casts and braces will be restricted from
riding rides where the cast or brace will not fit inside
the ride unit or where it will present a hazard to the
guest or others. Guests with full arm (elbow restricted)
and full leg (knee restricted) casts or braces are
restricted from most rides and water slides at Canada’s
Wonderland. We suggest you delay your visit until the
cast is removed. Braces with exposed metal parts are
not permitted on select slides in Splash Works.
Loose fitting shoes may be removed before riding
Drop Tower, Flight Deck, Psyclone, Riptide, Shockwave,
Silver Streak, Skyhawk, Sledge Hammer, SlingShot,
Swing of the Century, Swing Time and WindSeeker.
Strobe Lighting / Photosensitivity
Many attractions utilize special effects including
strobe lighting and specialty ride lights that may
impact guests with certain medical conditions.
Attractions utilizing these effects include; Backlot
Stunt Coaster, Behemoth, Boo Blasters on Boo Hill,
The Fly, Ghoster Coaster, Leviathan, Taxi Jam, Thunder
Run, WindSeeker and Wonder Mountain’s Guardian.
Additionally, during Halloween Haunt, these types of
lights are used in scare zones and mazes.
Casts of any kind are not allowed on Behemoth,
Launch Pad, Leviathan, Sledge Hammer, Super Soaker,
and The Plunge. Any type of foot or leg cast is not
allowed on Backlot Stunt Coaster and Time Warp.
6
Backlot Stunt Coaster
N
N
Behemoth
N
N
N
N
Boo Blasters on Boo Hill
F
N
N
N
N
Character Carrousel
C
N
N
N
N
N
Flying Eagles
N
N
N
N
Frequent Flyers
Flight Deck
N
N
N
N
N
Ghoster Coaster
N
N
Klockwerks
N
N
N
F
Joe Cool's™ Dodgem School
N
N
Krachenwagen
N
N
N
F
Jokey's Jalopies
N
Launch Pad
N
N
N
N
N
N
N
Jumpin' Jet
N
Leviathan
N
N
N
N
N
N
N
KidZville Station
Mighty Canadian Minebuster
N
N
N
N
N
Lucy's™ Tugboat
N
N
N
N
Psyclone
N
N
Riptide
N
N
N
N
N
N
F
F
N
N
Silver Streak
N
N
F
Shockwave
N
N
N
N
N
Snoopy ™vs. Red Baron
Skyhawk
N
N
F
N
N
Snoopy's™ Revolution
Sledge Hammer
N
N
N
N
N
Snoopy's™ Space Race
SlingShot
N
N
N
N
N
Sugar Shack
Speed City Raceway (Driver)
N
N
N
N
N
Swan Lake
Speed City Raceway (Passenger)
N
N
N
N
N
Swing Time
N
Spinovator
N
N
F
N
F
Taxi Jam
N
Swing of the Century
N
N
N
The Pumpkin Patch
N
The Bat
N
N
N
N
N
Tree Top Adventure
The Fly
N
N
N
N
N
Woodstock™ Whirlybirds
The Rage
N
N
F
Splash Works
N
N
N
Time Warp
N
N
N
N
Vortex
N
N
N
N
White Water Canyon
N
N
N
N
F
Wild Beast
N
N
N
N
N
WindSeeker
N
N
F
N
N
N
N
N
Wonder Mountain's Guardian
N
N
N
N
N
Xtreme Skyflyer
N
N
N
N
N
F
F
N
N
F
F
N
N
N
F
N
Sally's™ Love Buggies
N
F
N
N
N
N
N
PEANUTS 500
N
N
F
F
N
N
N
N
Maple Park Treehouse
N
N
N
N
Thunder Run
N
N
N
Timberwolf Falls
F
N
N
N
F
F
N
N
Full Leg Cast
N
N
N
N
N
Dragon Fire
Nightmares
N
N
Drop Tower
Orbiter
Foot or Lower Leg Cast
N
Braced Arm Cast
Broken Collar Bone
N
Full Arm Cast
Cervical Collar or Neck Brace
Blast-Off!
Forearm Cast
Planet Snoopy™ & KidZville
C
Full Leg Cast
Foot or Lower Leg Cast
Braced Arm Cast
Full Arm Cast
Forearm Cast
Broken Collar Bone
Cervical Collar or Neck Brace
Rides
Antique Carrousel
F
F
N
N
N
N
F
N
N
N
F
F
N
N
F
F
F
F
F
N
N
N
F
F
Barracuda Blaster
N
N
N
N
N
Black Hole
N
N
N
N
N
Body Blast
N
N
N
N
N
Lazy River
N
N
N
N
Pumphouse
O
Riptide Racer
N
N
N
N
N
N
N
N
N
N
Splash Island Waterways
N
N
N
N
N
Splash Station
N
N
N
N
Super Soaker
N
N
N
N
N
N
The Plunge
N
N
N
N
N
N
Typhoon
N
N
N
N
N
Whirlwinds
N
N
N
N
N
White Water Bay
N
N
Z
N
Z
Splash Island Kiddie Pool
Splash Island Kiddie Slides
Splash Island Sprayground
N – May not ride with the condition
C – Must ride in a chariot
F – Cast/Brace must fit comfortably in the ride unit
O – Not Permitted to participate on elevated acticity area
Z – Participation or water depth may be restricted if necessary
7
N
N
N
Rider Criteria
3.Ability to hold on with one functioning arm.
Explanation: A functioning arm is an upper
extremity or prosthesis exhibiting good grip
control, the ability to brace, and enough strength
to allow the guest to maintain the proper riding
position throughout the duration of the ride. Any
arm prosthesis must remain properly secured
under the dynamic forces of the ride. Due to
manufacturer requirements, some rides may
exclude prosthetics.
Canada’s Wonderland’s Ride Admission Policy is
designed to allow our guests to participate in the
enjoyment of our park as much as possible. The
policy was developed by analyzing the Neutral
Criteria required to safely ride each particular ride.
It is our policy to allow anyone to ride who meets all
these requirements and is not a hazard to himself or
others. We continue to evaluate and update our Ride
Admission Policy as necessary.
4.Ability to hold on with two functioning arms.
Explanation: Ability to hold on with two
functioning arms as defined above.
Definitions
Ability to Hold On or Brace: Ability to use one’s arms
and/or hands to maintain a grasp on an assist bar and
support one’s body during normal and emergency
procedures on a ride and to use one’s legs and/or feet
to brace to maintain a seated position during the forces
of the ride.
5.Ability to brace self with one functioning leg.
Explanation: Guests must have one functioning
leg to be used for bracing the body during the
course of the ride. A functioning leg may be a
normal leg or a prosthesis which can be used for
bracing. Any leg prosthesis must remain properly
secured under the dynamic forces of the ride.
Due to manufacturer requirements, some rides
may exclude prosthetics.
Functioning Extremity: A functioning extremity
is a limb over which a person has control. At most
attractions a prosthetic device may be considered a
functioning extremity.
The evaluation of each ride considered the following
criteria which may be required to ride a particular
ride safely.
6.Ability to brace self with two functioning legs.
Explanation: Guests must have two functioning
legs to be used for bracing the body during the
course of the ride and maintaining balance when
entering and exiting a ride unit. A functioning leg
may be a normal leg or a prosthesis.
1.Ability to exhibit independent seated
postural control under the dynamic
conditions of the ride.
Explanation: The guest must have the body and
spinal control to sit upright without the aid of
other people or devices. The guest must also
have sufficient muscle control to support their
head, neck and upper torso during the course
of the ride, including the dynamic motion of the
ride. Certain ride units such as carousel horses
require the ability to form a saddle posture with
the guest’s thighs.
7.Minimum of two functioning extremities.
Explanation: Guests must have a minimum of two
functioning extremities (two legs, two arms, or
one arm and one leg) to brace themselves during
the ride and assist in entering and exiting the
ride unit.
8.Minimum of three functioning extremities.
Explanation: Guests must have a minimum of
three functioning extremities (two legs and
one arm or two arms and one leg) to brace
themselves (with tripod bracing) during the ride.
2.Appropriate centre of gravity
Explanation: The guest’s body must have the
appropriate weight distribution for that ride.
8
Rides
9.Ability to enter/exit the attraction within
specified parameters without endangering
self or others.
Explanation: Guests must be able to enter and
exit the ride without jeopardizing themselves or
others and to assist with their own evacuation, if
necessary. This may include special arrangements
such as entering through the exit or having
someone aid you in boarding. For the safety of
our team members and guests, ride operators
are instructed not to perform any lifting of guests,
other than in the children’s area.
The following descriptions are designed to give you
information on the type of actions caused by various
rides. Each of the following attractions will identify
the restrictions according to the criteria itemized
above. Specific references to the criteria may be
identified in parenthesis. In order to participate on
attractions, guests must generally have seated
postural control, appropriate centre of gravity,
appropriate observed behaviour, and the ability
to enter and exit the ride safety. Specific exceptions
or qualifications to those four criteria will be noted
in the information provided below. If you have been
authorized for Alternate Access, follow the directions
listed under each ride.
10.Appropriate observed behaviour.
Explanation: Guest demonstrates appropriate
observed behaviour indicating a willingness
and ability to participate and/or follow rider
requirements. Appropriate observed behaviour
may include, but not be limited to maintaining
proper riding position, attention and compliance
to safety instructions, proper use of all ride safety
equipment and willingness to participate.
Antique Carrousel
A classic Philadelphia Toboggan Company Carrousel
built in 1928 for Palisades Park. There are both
stationary and jumper horses as well as two chariots.
Hand-held infants are permitted in chariots.
Guests have a duty to:
• exercise good judgment
Riders must have at least one functioning arm.
Riders must also have the ability to straddle the
ride unit, maintain seated postural control, have
an appropriate centre of gravity, and demonstrate
appropriate observed behaviour. Riders who do not
meet these requirements must ride in a chariot and be
accompanied by a supervising companion. Riders with
a full leg cast must ride in a chariot.
•act in a responsible manner while using
amusement rides
• obey all warnings prior and during participation
•not participate while under the influence of alcohol
or drugs
• properly use all ride safety equipment provided.
Alternate access is available via the exit, opposite the
operator. Guests will have to take several steps on their
own or with the assistance of a companion to access
the carrousel platform. This includes one elevated step.
The maximum step height for platform access is 10.5"
(26.7 cm). The maximum step height to access a horse
is 27.5" (69.9 cm).
9
Backlot Stunt Coaster
Behemoth
Maximum Weight – 300 lbs (136 kg) per person
A high speed steel coaster with a combination of high
banked turns and airtime hills. An individual lap bar
and seat belt secures each rider across the thighs and
pelvis. This ride may not accommodate guests of a
larger size. The maximum seat width is 19" (48.3 cm).
A test seat is available at the ride entrance to ensure
the restraints function properly prior to waiting in line.
A LIM propelled steel coaster which launches the train
from 0 to 65km/h (40 mph) in just four seconds. Riders
will experience high speeds, drops, weightlessness,
rapid movements from side to side, and a large
tunnel in complete darkness. An individual lap bar
secures each rider across the thighs. This ride may not
accommodate guests of a larger size. The maximum
seat width is 16" (40.6 cm).
Guests with any type of arm prosthesis should not ride
and will remain in place during the ride. Please speak
with an Attendant or Guest Services if you have any
questions. Due to manufacturer restrictions, any lower
body amputations must be at or below the ankle. Leg
prosthetics are not permitted on this ride.
Riders must have at least one functioning arm and
two functioning legs. Riders with a cervical collar, neck
brace, broken collar bone, full or braced arm cast, or
full leg cast are not allowed to ride. Lower body casts
(foot, lower leg, etc.) are not permitted on this ride.
Riders must have a minimum of three functioning
extremities. Guests with two functioning arms are
sufficient instead of three extremities if the guest has
a normal centre of gravity and the lower extremities
are sufficiently strong to maintain proper riding
posture under the dynamic conditions of the ride.
Amputations must be below the ankle. Alternatively
guests with certain amputations may be able to ride
with the use of a separate full body harness provided
the guest has remaining leg and arm remnants to be
secured by the harness. Guests should check with
Guest Services to determine if they are eligible to ride
using the full body harness. Riders with a cervical collar,
neck brace, or broken collar bone are not allowed to
ride. Casts are not permitted on this ride.
Alternate access is available via the exit to the right of
the entrance. Guests must be able to transfer into the
seat of the ride unit on their own or with the assistance
of a companion. This includes one elevated step. The
maximum step height for unit access is 10.5" (26.7
cm). Do not use the ride restraints for support while
entering and exiting as they will shift.
WARNING: This ride contains strobe lighting.
WARNING: This ride utilizes magnetic systems
during the ride.
Alternate access is available via the secondary exit
stairs or wheelchair lift to the right of the entrance. Use
call button at base of wheelchair lift or send a member
of the boarding party to the platform to request
assistance. Guests must be able to transfer into the
of a companion. Do not use the ride restraints for
support while entering and exiting as they will shift.
during the ride.
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Blast Off!
Character Carrousel
Maximum Weight – 700 lbs (318 kg) per cycle
Maximum Weight – 170 lbs (77 kg) per horse
A junior version of Drop Tower where riders are
propelled to the top of the 18 foot (5.5 metre) tower
and bounce down to the platform. Guests are secured
by a common lap bar and individual seatbelt across the
thighs. Guests over 60" (152 cm) must be accompanied
by a child. A maximum of one adult per cycle. The
maximum seat width is 14" (35.56 cm) for the smaller
seats and 20" (50.8 cm) for the large centre seat.
A carrousel with jumper horses and two chariots.
Hand-held infants are permitted in chariots. Guests
over 60" (152 cm) must be accompanied by a child and
are not permitted to ride on a jumper.
Riders must have at least one functioning arm.
Riders must also have the ability to straddle the
ride unit, maintain seated postural control, have
an appropriate centre of gravity, and demonstrate
appropriate observed behaviour. Riders who do not
meet these requirements must ride in a chariot and be
accompanied by a supervising companion. Riders with
a full leg cast must ride in a chariot.
two functioning legs. Riders without functioning legs
can ride provided they have two functioning arms and
lower extremities are sufficiently strong to maintain a
proper riding posture under the dynamic conditions of
the ride. Amputations must be at the knee or below.
Riders with a cervical collar, neck brace, broken collar
bone, braced arm cast, or full leg cast are not allowed
to ride.
Alternate access is available via the exit, opposite the
ride entrance. Guests will have to take several steps
on their own or with the assistance of a companion
to access the carrousel platform. This includes one
elevated step. The maximum step height for platform
access is 6.5" (16.5 cm). The maximum step height to
access a horse is 18" (45.8 cm).
Alternate access is available via the exit. Guests must
be able to transfer into the seat of the ride unit on their
own or with the assistance of a companion.
Boo Blasters on Boo Hill
Maximum Weight – 970 lbs (440 kg) per car
A slow moving, interactive dark ride where passengers
use “boo blasters” to compete with other riders for
the high score. A shared lap bar secures two riders
across the thighs and pelvis. Hand-held infants are not
permitted. A maximum of two riders per row with a
maximum of four riders per car. The maximum seat
width is 40" (101.6 cm).
Riders who do not have one functioning leg,
cannot maintain seated postural control, or cannot
demonstrate appropriate observed behaviour must be
accompanied by a supervising companion.
Alternate access is available via the exit. Guests will
have to take several steps on their own or with the
assistance of a companion to access the ride unit. This
includes one elevated step. The maximum step height
for unit access is 13" (33 cm).
WARNING: This ride contains strobe lighting and
scenes that may frighten young children.
11
Dragon Fire
Drop Tower
A high speed, looping steel roller coaster that turns
riders upside down four times. Riders will experience
weightlessness and rapid movements from side to side.
A shoulder harness with safety belt secures each rider
over the shoulders and across the chest. The maximum
Maximum Weight – 800 lbs (363 kg) per cabin
A free-fall ride where riders will experience speeds
of 60 mph (100 km/h) while being dropped from
a 227 foot (69 metre) tower. Riders will experience
weightlessness and rapidly changing forces. A shoulder
harness with safety belt secures each rider over the
shoulders and across the chest. This ride may not
seat width is 17.5" (44.5 cm).
one functioning leg. Riders with two functioning
arms are sufficient instead of one functioning arm
and one functioning leg, if the guest is able to form
a saddle posture with leg remnants sufficient to
brace themselves upright in the seat against the
shoulder harness. Guests must have sufficient lower
extremities to ensure the ride restraint system
adequately restrains them. Riders with a cervical
collar, neck brace, broken collar bone, full or braced
arm cast, or full leg cast are not allowed to ride.
with an Attendant or Guest Services if you have
any questions.
one functioning leg. Riders with two functioning arms
are sufficient instead of one functioning arm and one
functioning leg, if the guest has a normal centre of
gravity and lower extremities are sufficiently strong
to support weight against the restraint under the
dynamic conditions of the ride. Amputations must be
at knee or below. Riders with a cervical collar, neck
brace, broken collar bone, full arm cast, full or braced
Alternate access is available via the exit to the right
of the entrance. Guests will have to take several steps
on their own or with the assistance of a companion to
access the ride unit. This includes stepping up and over
the side of the ride unit to enter and exit. The maximum
step height for unit access is 20.5" (52 cm). Do not
use the ride restraints for support while entering and
exiting as they will shift.
own or with the assistance of a companion. Do not
WARNING: Due to strong magnetic fields, guests with
pacemakers, hearing aids, medical implants, or other
electronic devices are prohibited from riding.
12
Flight Deck
Flying Eagles
A high speed, suspended steel coaster with five
inversions. Riders will experience weightlessness and
rapidly changing forces. A shoulder harness with safety
belt secures each rider over the shoulders and across
the chest. This ride may not accommodate guests of a
larger size. The maximum seat width is 19.5" (49.5 cm).
A circular ride where guests ride in suspended cars and
use a fin on the front of the car to steer the car higher
or lower. A shared seatbelt secures two riders across
the thighs and pelvis. A maximum of two riders per car.
Riders must have at least one functioning arm and one
functioning leg, and a minimum of two functioning
extremities. Riders with a cervical collar or neck brace
are not allowed to ride.
any questions.
Alternate access is available via the exit. Guests
will have to take several steps on their own or with
the assistance of a companion to access the ride
unit. This includes one elevated step to access the
suspended unit.
CAUTION: Units tip while entering and exiting.
Frequent Flyers
A slow moving themed children’s circular ride.
A shared seatbelt secures two riders across the
thighs and pelvis. Hand-held infants are not permitted.
A maximum of four riders per unit (two riders per row).
The maximum seat width is 22" (55.9 cm).
Alternate access is available via the exit to the left of
Riders must have at least one functioning arm, and a
minimum of two functioning extremities. Riders must
have sufficient lower extremities to ensure the ride
restraint system adequately restrains them.
includes one step to access the suspended unit. The
maximum step height for unit access is 21.5" (54.6 cm).
13
Ghoster Coaster
Joe Cool’s™ Dodgem School
A children’s bumper car ride. Riders will experience
side-to-side movement and rapidly changing forces
and directions. Requires the ability to turn the wheel
and maneuver the car. A combination of two shoulder
straps is worn in the form of an “x” across the chest.
A junior version of a classic wooden coaster with a
combination of high speed banked turns and airtime
hills. A shared lap bar and individual seatbelt secures
riders across the thighs and pelvis. A maximum of
two riders per row. This ride may not accommodate
guests of a larger size. The maximum seat width is
30" (76.2 cm).
extremities. Riders with a cervical collar, neck brace,
broken collar bone, or braced arm cast are not
allowed to ride.
functioning leg, with a minimum of three functioning
extremities. Riders with two functioning arms are
sufficient instead of three extremities if the guest
has a normal centre of gravity and lower extremities
are sufficiently strong to maintain a proper riding
Amputations must be at the knee or below. Riders
with a cervical collar, neck brace, broken collar bone,
full or braced arm cast, or full leg cast are not allowed
to ride.
assistance of a companion to access the ride platform.
This includes stepping up and over the side of the ride
unit to enter and exit. The maximum step height for
unit access is 10" (25.4 cm).
Jokey’s Jalopies
of a companion. This includes stepping down a single
step to access the ride unit. The maximum step height
for unit access is 6.5" (16.5 cm). Do not use the ride
restraints for support while entering and exiting as they
will shift.
A slow moving family ride that carries riders through
a scenic journey in an antique car. A shared seatbelt
secures two riders per row across the thighs and pelvis.
Hand-held infants are not permitted. A maximum
of two riders per row and four riders per car. The
maximum seat width is 32" (81.3 cm).
Riders who do not have one functioning arm, one
functioning leg, cannot maintain seated postural
control, or cannot demonstrate appropriate observed
behaviour must be accompanied by a supervising
companion. Riders with a cervical collar or neck brace
the entrance. Guests will have to take several steps
to access the ride unit. This includes two elevated
steps. The maximum step height for unit access is
8" (20.3 cm).
14
Jumpin’ Jet
KidZville Station
Maximum Weight – 440 lbs (200 kg) per row
A slow moving children’s ride that carries riders
through a scenic journey in a miniature antique train.
An individual seatbelt secures each rider across the
thighs and pelvis. Guests over 60" (152 cm) must
be accompanied by a child. Hand-held infants are
not permitted. A maximum of four riders per train
(maximum two adults). The maximum seat width is 12"
(30.5 cm) for the smaller seats and 15.5" (39.7 cm) for
the back row seats.
A family ride which rotates riders in an elevated circular
motion up to a height of 26 feet (8 metres). A single
lap bar secures all riders in one row. Guests over 60"
(152 cm) must be accompanied by a child. Hand-held
infants are not permitted. A maximum of four riders
per row (maximum one adult). The maximum seat
width is 60" (152.4 cm).
sufficient instead of one functioning arm and one
at the knee of below. Riders with a cervical collar or
neck brace are not allowed to ride.
at the knee or below.
step height for unit access is 13" (33 cm).
be able to transfer into the seat of the ride unit on
their own or with the assistance of a companion. This
includes stepping up and over the side of the ride unit
to enter and exit. The maximum step height for unit
access is 5.5" (14 cm). Do not use the ride restraints for
15
Klockwerks
Krachenwagen
A circular ride that carries riders up and down to
a height of 19 feet (5.7 metres) while rotating in
quick, forceful movements. Riders will experience
weightlessness and rapidly changing forces. A shared
lap bar and individual seatbelt secures riders across
the thighs and pelvis. This ride may not accommodate
19" (48.3 cm).
A classic bumper car ride, where your car may be hit
by other riders. Riders will experience strong sideto-side movement and rapidly changing forces and
directions. Guests must be 54" (137 cm) tall to drive.
Guests over 48" (122 cm) tall may accompany the
driver. An individual shoulder strap is worn diagonally
across the chest. A maximum of two riders per car. The
dynamic conditions of the ride. Amputations must
be at the knee or below. Riders with a cervical collar,
neck brace, broken collar bone, or braced arm cast are
not allowed to ride.
broken collar bone, or braced arm cast are not allowed
to ride.
to access the ride platform. This includes stepping up
and over the side of the ride unit to enter and exit. The
maximum step height for unit access is 13" (33 cm).
access the ride unit. This includes one elevated step to
access the suspended unit. The maximum step height
for unit access is 18.5" (47 cm). Do not use the ride
will shift.
Launch Pad
A trampoline attraction where guests jump with the
aid of a harness and bungee cords, allowing them to
reach new heights and perform flips. Guests must
weigh between 30 lbs (14 kg) and 180 lbs (81 kg)
to participate.
Riders must have two functioning arms and two
functioning legs. Riders with a cervical collar, neck
brace, or broken collar bone are not allowed to ride.
Casts are not permitted on this ride.
Alternate access is mainstreamed via the entrance.
Guests will have to take several steps on their own
or with the assistance of a companion to access the
trampoline platform. This includes multiple elevated
7.5" (19.1 cm).
NOTE: This is an extra charge attraction. $
16
Leviathan
Lucy’s™ Tugboat
A high speed steel coaster with a combination of high
banked turns and airtime hills. An individual lap bar
and seat belt secures each rider across the thighs and
pelvis. This ride may not accommodate guests of a
A test seat is available at the ride entrance to ensure
the restraints function properly prior to waiting in line.
A rotating family ride which travels back and forth
over an upward, curved track. A single lap bar secures
all riders in one row. Guests over 60" (152 cm) must
not permitted. A maximum of four riders per row
(maximum one adult). The maximum seat width is
57.5" (146.1 cm).
Guests with any type of arm prosthesis should not ride
questions. Due to manufacturer restrictions, any lower
body amputations must be at or below the ankle. Leg
prosthetics are not permitted on this ride.
broken collar bone, full or braced arm cast not allowed
to ride.
access the ride unit. This includes two elevated steps.
The maximum step height for unit access is 15.8"
(40.1 cm). Do not use the ride restraints for support
while entering and exiting as they will shift.
Riders must have a minimum of three functioning
extremities. Guests with two functioning arms are
sufficient instead of three extremities if the guest has
a normal centre of gravity and the lower extremities
are sufficiently strong to maintain proper riding
Amputations must be below the ankle. Alternatively
guests with certain amputations may be able to ride
with the use of a separate full body harness provided
the guest has remaining leg and arm remnants to be
secured by the harness. Guests should check with
Guest Services to determine if they are eligible to ride
using the full body harness. Riders with a cervical collar,
neck brace, or broken collar bone are not allowed to
ride. Casts are not permitted on this ride.
Maple Park Treehouse
A large play structure with bridges, slides and other
interactive elements, as well as benches and rest areas.
Guests over 54” (137 cm) must be accompanied by
a child.
Alternate access mainstreamed via entrance. This
attraction accommodates wheelchairs on the lower
level. Access to the elevated levels require guests to
walk up several flights of stairs.
Alternate access is available via the exit stairs or
wheelchair lift to the right of the entrance. Use call
button at base of wheelchair lift or send a member
of the boarding party to the platform to request
assistance. Guests must be able to transfer into the
during the ride.
17
Mighty Canadian Minebuster
Nightmares
A high speed wooden coaster with a combination
of high speed banked turns and airtime hills. During
the high speed helix at the end of the ride, the train
travels through a large tunnel in complete darkness.
An individual lap bar and seatbelt secures each
rider across the thighs and pelvis. This ride may not
A circular spinning ride that takes riders to a maximum
height of 65.6 feet (20 metres). Centrifugal force pins
riders in a standing position within their ride unit.
Riders must stand facing forward in an upright position
within the ride unit. Each ride unit is secured with a
locking door and safety snap. The maximum backrest
width is 13" (33 cm).
broken collar bone, full or braced arm cast, or full leg
cast are not allowed to ride.
to ride.
Alternate access is available via the exit to the far right
to access the ride unit. This includes one elevated
step. The maximum step height for unit access is
14" (35.6 cm).
for unit access is 10" (25.4 cm). Do not use the ride
will shift.
Orbiter
A circular spinning ride where you are spun in your
cabin and then lifted 75 feet (23 metres) above the
ground. Riders will experience weightlessness and
rapid movements from side to side. Each compartment
is secured with a locking door and safety snap. A
maximum of two riders per compartment. The
maximum seat width is 24" (61 cm).
broken collar bone, braced arm cast, or full leg cast are
not allowed to ride
step height for unit access is 12" (30.5 cm).
18
PEANUTS™ 500
Psyclone
A thrill ride that swings to a height of 115 feet
(35 metres) in a pendulum motion while spinning
in a clockwise rotation. Riders will experience
weightlessness, strong side-to-side movement and
rapidly changing forces and directions. A shoulder
A quick moving children’s ride where each unit is
spun quickly around an oval track. A shared seatbelt
secures two riders across the thighs and pelvis. Guests
over 60" (152 cm) must be accompanied by a child.
Hand- held infants are not permitted. A maximum
of two riders per row (maximum one adult). The
broken collar bone, full or braced arm cast are not
allowed to ride.
any questions.
access is 17.5" (44.5 cm).
neck brace, broken collar bone, full or braced arm cast,
or full leg cast are not allowed to ride.
19
Riptide
Sally’s™ Love Buggies
A thrill ride which takes riders to a maximum height
of 48 feet (14.8 metres) while rotating and spinning
in 360 degree turns. On warmer days, riders will be
sprayed by water effects. You will get wet or possibly
soaked. A shoulder harness with safety belt secures
each rider over the shoulders and across the chest.
This ride may not accommodate guests of a larger size.
A circular children’s attraction where riders use a
handle to pump their car upwards to a maximum
height of 11.5 feet (3.5 metres). Each cycle, riders
compete to see who gets there first. A shared seatbelt
secures two riders per row across the thighs and pelvis.
Guests over 60" (152 cm) must be accompanied by a
child. Hand-held infants are not permitted. A maximum
of two riders per row (maximum one adult) and
four riders per car. The maximum seat width is
34" (86.4 cm).
any questions.
Riders must have at least one functioning arm
and one functioning leg, and a minimum of two
functioning extremities.
to access the ride unit. This includes two elevated
10" (25.4 cm).
to access the ride unit. This includes one elevated
step. The maximum step height for unit access is 3"
20
Shockwave
Silver Streak
A thrill ride where units rotate on a 360 degree
axis while spinning to a maximum height of 64
feet (19.5 metres) around the centre hub. Riders
will experience weightlessness, strong side-to-side
movement and rapidly changing forces and directions.
over the shoulders and across the chest. This ride
may not accommodate guests of a larger size. The
A family suspended steel roller coaster. A shoulder
harness with a safety belt secures each rider over
the shoulders and across the chest. Guests between
44" (112 cm) and 54" (137 cm) must be assisted
while loading and unloading. This ride may not
any questions.
questions.
of a companion. This includes one elevated step. The
maximum step height for unit access is 2.3" (5.8 cm).
Do not use the ride restraints for support while
entering and exiting as they will shift.
21
Skyhawk
Sledge Hammer
A thrill ride where guests ascend a 135 foot (41.1 metre)
tower and maneuver the two wings of their unit to
either fly gently from side to side, or wildly into 360
barrel rolls and inverted stalls. Riders may experience
weightlessness, strong side-to-side movement and
rapidly changing forces and directions. A shoulder
harness with a safety belt secures each rider over
the shoulders and across the chest. This ride may not
accommodate guests of a larger size.
A thrill ride where units are lifted to a height of 79 feet
(24.1 metres) extremely quickly and spun around
the centre column, before being dropped to the
ground, only to have the pattern repeated. Riders
will experience weightlessness, strong side-to-side
movement and rapidly changing forces and directions.
over the shoulders and across the chest. This ride
may not accommodate guests of a larger size. The
Riders must have at least one functioning arm, and
two legs. Any leg amputation must be at the knee
or below. Leg prosthetics must be removed prior to
riding. Guests with an arm prosthesis should not ride
with an Attendant or Guests Services if you have any
questions. Riders with a cervical collar, neck brace,
any questions.
collar, neck brace, or broken collar bone are not
allowed to ride. Casts are not permitted on this ride.
own or with the assistance of a companion. Do not use
the ride restraints or wings for support while entering
and exiting as they will shift.
22
SlingShot
Snoopy’s™ Revolution
Minimum Weight – 110 lbs (45 kg) per launch
Maximum Weight – 830 lbs (375 kg) per unit
A two-person capsule that is attached to steel cables
and propels riders into the air to a maximum height
of 301 feet (91.7 metres). Riders will experience
weightlessness, rapid movements from side to side,
and rapidly changing forces and directions. A shoulder
A classic Ferris wheel which takes families 32.8 feet
(10 metres) to the sky. An individual seatbelt secures
each rider across the thighs and pelvis. Guests
Hand- held infants are not permitted. A maximum of
five riders per unit (four adults). The maximum seat
width is 24" (61 cm).
Riders who cannot maintain seated postural control or
cannot demonstrate appropriate observed behaviour
must be accompanied by a supervising companion.
Riders must have sufficient lower extremities to ensure
the ride restraint system adequately restrains them.
questions.
access is 6.5" (16.5 cm).
Snoopy’s™ Space Race
A circular children’s ride which elevates riders 13.8 feet
(4.2 metres) while the units rotate around the centre
hub. A shared seatbelt secures two riders across the
thighs and pelvis. Hand-held infants are not permitted.
A maximum of four riders per unit (two riders per row).
Guests must be able to transfer into the seat of the
ride unit on their own or with the assistance of a
companion. Do not use the ride restraints for support
Riders must have at least one functioning arm, and a
minimum of two functioning extremities. Riders must
have sufficient lower extremities to ensure the ride
restraint system adequately restrains them.
includes one elevated step to access the suspended
unit. The maximum step height for unit access is 19.5"
(49.5 cm).
23
Snoopy™ vs. Red Baron
Speed City Raceway
A slow moving bi-plane ride that goes up and down
as the ride rotates around in a circle. Riders can control
the elevation of their unit to a maximum height of
8.2 feet (2.5 metres) through the use of a joystick. An
individual seatbelt secures each rider across the thighs
and pelvis. The maximum seat width is 16" (40.6 cm).
A go-kart attraction where riders can have a taste of
competitive driving while maneuvering their cars at
speeds up to 18 mph (29 km/h) around sharp curves
and other racers. Drivers must exhibit sufficient visual
acuity to operate the car safely. Drivers also need to be
able to steer the car and use both feet to operate the
brake and gas pedals. To carry a passenger with one
of the occupants under the age of 18, the driver and/or
passenger must be a parent or legal guardian. Properly
fitting helmets are required. All loose clothing must be
removed or safely secured within the restraint. Long
hair must be tied up above the shoulder. An individual
four point harness and seatbelt secures the driver
and passenger across the upper body and thighs.
The maximum seat width is 19.5" (49.5 cm).
extremities. Riders with a cervical collar or neck brace
includes two elevated steps and stepping up and over
Drivers must have at least one functioning arm
and two functioning legs, with a minimum of three
functioning extremities. Riders with a cervical collar,
Passengers must have at least one functioning arm,
with a minimum of three functioning extremities.
Guests must have sufficient lower extremities
to ensure the ride restraint system adequately
restrains them.
step height for unit access is 10.5" (26.7 cm).
24
Spinovator
Sugar Shack
A classic circular ride which spins riders in two
opposing directions which produces strong
accelerations, side to side movement and rapidly
changing forces and direction. A shared lap bar and
seatbelt secures each rider across the thighs and
pelvis. The maximum seat width is 17" (43.2 cm).
A slow moving themed children’s circular ride where
guests control the spin of their bucket. An individual
seatbelt secures each rider across the thighs and pelvis.
Guests over 60” (152 cm) must be accompanied by a
child. Hand-held infants are not permitted. A maximum
of three riders per unit (maximum one adult). The
maximum seat width is 16” (40.6 cm).
neck brace, broken collar bone, or braced arm cast are
broken collar bone, full or braced arm cast are not
allowed to ride.
assistance of a companion to access the ride platform.
This includes three elevated steps to access the main
platform and ride unit. The maximum step height for
unit access is 12.5” (31.8 cm).
step height for unit access is 15" (38.1 cm). Do not
Swan Lake
A scenic ride where riders gently float in a swan along
a track in a pond. A shared seatbelt is used in the front
row to secure two riders across the thighs and pelvis.
An individual seatbelt is used in the back row to secure
each rider across the thighs and pelvis. Guests over 60"
infants are not permitted. A maximum of two riders
per row (maximum one adult per swan in the back
row). The maximum seat width is 13" (33 cm) for the
smaller seats and 18" (45.7 cm) for the back row seats.
Riders must have at least one functioning arm
and one functioning leg, and a minimum of two
functioning extremities.
access is 10" (25.4 cm).
25
Swing of the Century
Swing Time
Maximum Weight – 230 lbs (104 kg) per rider
A child-size chair swing ride with free hanging seats
suspended from a rotating tower. Riders begin rotating
in a circular motion and remain close to the ground. An
individual bar positioned above the waist secures each
rider. An additional safety belt between the guest’s
legs attaches the bar to the seat. The maximum seat
width is 14" (35.6 cm).
A chair swing ride with free hanging seats suspended
from a rotating tower. Riders begin rotating in a
circular motion as the tower begins to rise to a
maximum ride height of 19.7 feet (6 metres). An
individual bar positioned above the waist secures each
rider. An additional safety belt between the guest’s
legs attaches the bar to the seat. This ride may not
neck brace, braced arm cast, or full leg cast are not
allowed to ride.
any questions.
with a cervical collar, neck brace, braced arm cast, or
full leg cast are not allowed to ride.
assistance of a companion to access the ride unit.
access the ride unit.
26
Taxi Jam
The Bat
A high speed looping coaster that turns riders upside
down three times both forward and backward. Riders
will experience high speeds, weightlessness, and rapid
movements from side to side. A shoulder harness
with safety belt secures each rider over the shoulders
and across the chest. The maximum seat width is
16" (40.6 cm).
A junior steel coaster for children. Riders will
experience mild drops, bumps, and turns. A shared
lap bar and individual seatbelt secures riders across
the thighs and pelvis. Guests over 60" (152 cm)
must be accompanied by a child. This ride may not
full or braced arm cast are not allowed to ride.
step height for unit access is 20.5" (52 cm). Do not
step height for unit access is 8.5" (21.6 cm). Do not
27
The Fly
The Pumpkin Patch
A 23 foot (7 metre) tower where families can climb
aboard one of Linus’™ pumpkins for a great aerial view
of the area. An individual seatbelt secures each rider
across the thighs and pelvis. Guests over 60" (152 cm)
must be accompanied by a child. Hand-held infants
are not permitted. A maximum of four riders per unit
(maximum two adults). The maximum seat width is
23" (58.4 cm).
A wild mouse steel coaster that takes riders down
a large drop and through high speed twists and
turns. A shared lap bar and individual seatbelt secure
riders across the thighs and pelvis. This ride may not
functioning leg. Additionally riders must possess a
minimum of three functioning extremities. Riders with
a cervical collar, neck brace, broken collar bone, full or
braced arm cast, or full leg cast are not allowed to ride.
at the knee or below. Riders with a cervical collar or
neck brace are not allowed to ride.
step height for unit access is 6" (15.2 cm). Do not use
the ride restraints for support while entering and
Alternate access is available via the exit to the far right
step height for unit access is 13.5" (34.3 cm).
28
The Rage
Thunder Run
A swinging ship that gives riders a real feeling
of weightlessness as it swings back and forth to
a maximum ride height of 31.2 feet (9.5 metres).
A shared lap bar is used to secure riders in each row.
Guests between 39" (99 cm) and 48" (137 cm) must
be accompanied by a supervising companion to ride
and seated in the centre of the two rows closest to the
central mast. A maximum of six riders per row. The
A themed runaway mine train coaster that weaves
riders through the darkened depths of Wonder
Mountain and back outside for two courses. A shared
lap bar and seatbelt secures two riders across the
thighs and pelvis. A maximum of two riders per row.
This ride may not accommodate guests of a larger size.
with a cervical collar, neck brace, or braced arm cast
to ride.
Alternate access is available via the exit on the
opposite side of the entrance. Guests will have to
take several steps on their own or with the assistance
of a companion to access the ride unit. This includes
one elevated step. The maximum step height for unit
access is 8.5" (33 cm). Do not use the ride restraints for
of a companion. This includes stepping up and over the
side of the ride unit to enter and exit. The maximum
step height for unit access is 6" (15.2 cm). Do not use
the ride restraints for support while entering and
Thunder Run VR
A high-tech experience that puts riders in the middle
of a virtual reality world through the use of a VR headset which is synced to the dynamic motions of the ride.
Riders with vision problems (including squint,
amblyopia, or anisometropia), those who suffer from a
psychiatric disorder(s), those who experience vertigo
or are prone to motion sickness, or those guests with
pacemakers, hearing aids, medical implants, or other
electronic devices are recommended to not participate
in this virtual reality enhanced ride experience. Eye
glasses of any kind are not allowed but the optics can
be adjusted by the user on the virtual reality device.
NOTE: This is an extra charge experience. $
29
Timberwolf Falls
Tree Top Adventure
A water flume ride with a large drop and a giant splash.
You will get wet or possibly soaked. A shared lap
bar is used to secure riders in each row. A maximum
of four riders per row. The maximum seat width is
73" (185.4 cm).
Maximum Weight – 462 lbs (210 kg) per chopper
A slow moving family ride where guests ride
helicopters on an elevated track 15 feet (4.5 metres)
above the ground at maximum speeds of 5 mph (8
km/h). A shared seatbelt secures three riders across
the thighs and pelvis. Guests over 60” (152 cm) must
not permitted. A maximum of three riders per unit
(maximum two adults). The maximum seat width is
48” (122 cm).
Alternate access is available via the exit to the far left
step height for unit access is 12" (30.5 cm). Do not
Riders who do not have one functioning leg,
cannot maintain seated postural control, or cannot
demonstrate appropriate observed behaviour must be
accompanied by a supervising companion.
be able to transfer into the seat of the ride unit on
their own or with the assistance of a companion. This
access is 6.5” (16.5 cm).
Time Warp
A unique steel coaster where riders will experience
high speeds, weightlessness, and rapid movements
from side to side face first in a lying position. Riders lay
on the front of their body against the fibreglass unit
with a locking cage secured against their back. Guests
must be able to maintain a straight position to ride. This
ride may not accommodate guests of a larger size. The
maximum unit width is 15" (38.1 cm).
two functioning legs. Additionally riders must possess
a minimum of three functioning extremities. Riders
to ride. Lower body casts (foot, lower leg, etc.) are not
permitted on this ride.
to access the ride unit. This includes several elevated
steps. The maximum step height for unit access is 6"
30
Vortex
White Water Canyon
A steel suspended roller coaster that plunges over
Wonder Mountain and soars over Lake LeBarge. Riders
will experience high speeds, weightlessness, and rapid
movement. A shoulder harness secures each rider over
the shoulders and across the chest. The maximum seat
width is 19" (48.3 cm).
A water rapids raft ride. Riders will experience frequent
drops and rapid movements from side to side as they
encounter river rapids and hidden geysers. You will
get wet or possibly soaked. A shared seatbelt secures
two riders to minimize guest movement. A maximum
of six riders per boat. The maximum seat width is
15" (38.1 cm).
and one functioning leg, if the guest is able to form a
saddle posture with leg remnants sufficient to brace
themselves upright in the seat against the shoulder
harness. Riders with a cervical collar, neck brace,
functioning leg. Additionally, riders must possess a
two functioning arms are sufficient instead of three
functioning extremities if the guest has a normal centre
of gravity and lower extremities are sufficiently strong
to maintain a proper riding posture under the dynamic
conditions of the ride. Amputations must be at the
knee or below. Riders with a cervical collar, neck
brace, broken collar bone, or full or braced arm cast are
step height for unit access is 22.5" (57.2 cm). Do not
31
Wild Beast
WindSeeker
A high speed wooden coaster with a combination of
high speed banked turns and airtime hills. An individual
lap bar and seatbelt secures each rider across the
thighs and pelvis. This ride may not accommodate
15" (38.1 cm).
Maximum Weight – 304 lbs (138 kg) per person
to ride.
any questions.
A chair swing that ascends a 301 foot (91.7 metre)
tower while swinging riders at a 45 degree angle. A lap
bar with seatbelt secures each rider across the thighs
and pelvis. This ride may not accommodate guests of a
functioning leg, with a minimum of two functioning
extremities. Guests must have a minimum of one full
functioning leg (excluding prosthesis) and one leg
amputated below the knee. Riders with a cervical
collar, neck brace, broken collar bone, braced arm cast,
will shift.
access the ride unit. Do not use the ride restraints for
32
Wonder Mountain’s Guardian
Woodstock™ Whirlybirds
A circular children’s ride that spins and elevates to a
maximum ride height of 6.6 feet (2 metres). Riders
can partially control the amount of spinning they
experience by turning the centre wheel in their ride
unit. An individual seatbelt secures each rider across
the thighs and pelvis. Guests over 60" (152 cm) must
not permitted. A maximum of four riders per unit
(maximum one adult). The maximum seat width is
27" (68.6 cm).
A family coaster that takes riders deep inside Wonder
Mountain for an interactive 4D dark ride experience.
Riders will use their blaster to score points and
compete with other riders for the high score. In the final
scene, cars will drop 30 feet (9.1 metres) in a surprising
freefall element. Riders will experience high speeds
and weightlessness. An individual lap bar secures each
rider across the thighs and pelvis. This ride may not
seat width is 16" (40.6cm).
functioning leg, with a minimum of two functioning
broken collar bone, or full arm cast are not allowed
to ride.
one functioning leg. Additionally riders must possess a
a cervical collar, neck brace, broken collar bone, full or
braced arm cast or full leg cast are not allowed to ride.
access is 15" (38.1 cm).
will shift.
WARNING: This ride utilizes magnetic systems during
the ride.
NOTE: Riders must use hourly lockers to store their
loose articles while riding Wonder Mountain’s Guardian.
33
Xtreme Skyflyer
Maximum Weight – 850 lbs (385 kg) per flight
A high-thrill experience where flyers control their own
ride experience by pulling the rip cord and initiating a
150 foot (45.7 metre) tethered freefall flight that takes
flyers through a breathtaking pendulum swing, soaring
at speeds up to 56 mph (90 km/h). A maximum of
three riders per flight.
In order to be secured properly in the flight suit, riders
must possess two arms sufficient to be contained and
restrained by the shoulder pads, and at least one leg
sufficient to be contained and restrained by a leg strap.
Riders with a cervical collar, neck brace, broken collar
bone, full or braced arm cast, or full leg cast are not
allowed to ride.
Guests will have to take several steps and be capable
of standing, bracing, and stabilizing themselves while
being attached and detached from flight cables at the
start and end of their flight. The maximum step height
for platform ramp access is 2" (5.1 cm).
34
SPLASH WORKS WATERPARK
Category
Description
Low Thrill Rides
This is a low speed, and or shallow water attraction.
Mild Thrill Rides
This is a low to medium speed attraction, and/or water depth to 48 inches.
Some rider control, maneuvering and/or swimming skills required.
Moderate
Thrill Rides
This is a medium speed attraction. Height and water depth may vary. Moderate or
unexpected forces can be generated during the ride. This attraction may require rider
control and/or strong swimming skills. Physical activity may be strenuous.
High Thrill Rides
This is a fast paced ride experience. Riders will encounter changes in speed, direction,
elevation, strong water currents, and/or depth of water, some of which is unexpected.
This attraction requires rider body control and strong swimming skills.
Aggressive
Thrill Rides
This is a high speed and/or deep water attraction with turbulent turns, drops and/or
strong water currents with changes in speed, direction, elevation and/or deep water,
which may be unexpected. This attraction requires rider body control and strong
swimming skills.
Ongoing Lifeguard Training
Bathing Attire
In an ongoing effort to provide a safe and enjoyable
waterpark experience for our guests, Canada’s
Wonderland routinely utilizes training exercises to
improve our lifeguards’ skills and vigilance. These
exercises will occur during normal operating hours
and may consist of the following: submersible water
mannequins; the use of video surveillance equipment;
internal and external audits, and active/inactive water
rescues and/or first aid scenarios.
Appropriate swimwear is required. All guests must
change into proper swimwear and take a cleansing
shower with soap and water. Thongs or transparent
clothing are not permitted. We reserve the right to
determine the appropriateness of swimwear.
Guests wearing bathing attire with metal buttons,
rivets, zippers, or snaps will not be permitted to ride
Body Blast, Splash Island Kiddie Slides, and Splash
Station Slides. T-shirts and other loose fitting garments
are not permitted on Body Blast. Footwear is not
permitted on Splash Works attractions. Aqua socks
and aquatic style footwear are permitted on Lazy River,
Pumphouse, Riptide Racer, Splash Island Kiddie Pool,
Splash Island Sprayground, Splash Station Structure,
Super Soaker, The Plunge, and White Water Bay.
Lifejackets
A lifejacket is required for children who are less
than 48 inches tall in bare feet or those who are
inexperienced or non-swimmers. Lifejackets are
available for all guests needing special consideration.
Children less than 42 inches tall must wear a lifejacket
and be accompanied by a supervising companion.
Only Coast Guard approved lifejackets are allowed
as flotation devices. Lifejackets are provided free of
charge for guests who require one. This policy will be
enforced at White Water Bay and Lazy River.
Guests requiring special accommodation should
speak to a member of the Aquatics Superviosry team.
Specifically designed attire made out of lycra or nylon
type materials will be considered. Due to attraction
manufacturer requirements, some riding restrictions
may apply.
Hearing devices or any other electronic devices may
be damaged by water. Please take the necessary steps
to protect such items. Guests with glasses should
wear a safety strap on the slides. Contact lenses are
not recommended.
35
Black Hole
Swim Diapers
Diaper dependent guests are required to wear
swim diapers or a diaper specifically designed for
aquatic use.
A thrilling four-story tube slide where riders twist and
turn in an enclosed flume in near complete darkness.
Water Wheelchair
A water wheelchair is available for guests requiring
additional assistance when at Lazy River, Pumphouse
(ground level only), Splash Station (ground level only),
Splash Island Sprayground, and White Water Bay.
While enjoying the wavepool, the water level may not
exceed the height of the seat on the chair. The water
wheelchair may be used by multiple guests on the
same day. Please speak to a member of our Aquatics
Supervisory team to obtain access to the water
wheelchair and for further information.
Riders use an inner tube that can accommodate one
rider each.
Alternate access mainstreamed via the entrance and
up flight of stairs.
Body Blast
Barracuda Blaster
A thrilling set of body slides where riders will twist and
turn while riding on their back.
Maximum Weight – 250 lbs (113 kg) per person and
400 lbs (181 kg) per tube
A thrilling tube slide where riders descend down
an enclosed flume before exiting into a circular
basin which sends guests spiraling in circles. Once
momentum subsides, the ride continues into one last
flume before depositing riders into the splash pool.
Due to the design of this attraction, only designated
swimwear specifically designed for aquatic use is
permitted on Body Blast. Shirts and other loose fitting
garments are not permitted. Swimwear with metal
buttons, buckles, rivets, zippers, or sharp objects are
not permitted on Body Blast.
Riders use an inner tube that can accommodate one or
two riders each.
36
Lazy River
Riptide Racer
A relaxing quarter-mile lazy river, where guests gently
float down stream on individual tubes. Lifejackets are
required for children who are less than 48" (122 cm)
tall in bare feet or those who are inexperienced or
non-swimmers. Lifejackets are available for all guests
needing special consideration. Children who are less
than 42" (107 cm) tall must wear lifejackets and be
accompanied by a supervising companion. Only Coast
Guard approved lifejackets are allowed as flotation
devices. Lifejackets are provided free of charge for
guests who require one.
An eight-lane racing slide where rival sliders compete
for first place as they descend down the slide on a mat.
Riders without one functioning arm, one functioning
leg, the ability to maintain seated postural control,
or the ability to demonstrate appropriate observed
behaviour must be accompanied by a supervising
companion. Riders with a cervical collar, neck brace,
Splash Island Kiddie Pool
Riders must have two functioning arms. Riders with a
cervical collar, neck brace, broken collar bone, full or
Riders use a mat that can accommodate one
rider each.
An activity pool designed for toddlers. Guests
Hand- held infants must be accompanied by a
supervising companion.
rider each. Riders under 42" (107 cm) may ride in the
same inner tube as the Supervising Companion.
Riders who cannot maintain seated postural control or
cannot demonstrate appropriate observed behaviour
must be accompanied by a supervising companion.
of the entrance. Please speak with a lifeguard at the
entrance of the Lazy River to receive assistance in
using the alternate access.
Access to the pool requires guests to step down a
single step.
Pumphouse
A wacky aquatic playground with a host of interactive
activities, including waterfalls, rotating water jets and
a giant bucket that spills 1,000 gallons of water on
unsuspecting guests. Hand-held infants must remain
on ground level with a supervising companion.
Riders with cervical collars or neck braces are not
allowed to participate on the elevated sections of
the structure. Riders unable to maintain seated
postural control must be accompanied by a
Attraction is wheelchair accessible on the ground level.
Access to the elevated levels require guests to walk up
several flights of stairs.
37
Splash Island Kiddie Slides
Splash Station
A gentle children’s slide that features a smooth
straight descent into a splash pool. Hand-held
infants are not permitted.
Maximum Weight – 200 lbs (91 kg) per person on slides
A wet and wild children’s play area with two gentle
enclosed children’s slides. Hand-held infants must
remain on ground level with a supervising companion.
Riders must have at least one functioning leg, a
minimum of two functioning extremities, and sufficient
upper extremities to maintain the proper riding
position. Riders with a cervical collar, neck brace,
For Splash Station Structure, riders with cervical collars
or neck braces are not allowed to participate on the
elevated sections of the structure. Riders unable to
maintain seated postural control must be accompanied
by a supervising companion.
permitted on Splash Island Kiddie Slides. Swimwear
with metal buttons, buckles, rivets, zippers, or
sharp objects are not permitted on Splash Island
Kiddie Slides.
For Splash Station Slides, riders must have at least
two functioning legs and sufficient upper extremities
to maintain the proper riding position. Riders with a
cervical collar, neck brace, broken collar bone, full or
permitted on Splash Station Slides. Swimwear with
metal buttons, buckles, rivets, zippers, or sharp objects
are not permitted on Splash Station Slides.
Alternate access mainstreamed via the entrance.
Splash Island Sprayground
Attraction is wheelchair accessible on the ground
level. Alternate access for Splash Station Slides
mainstreamed via the entrance and up flight of stairs.
A zero-depth interactive water playground. Guests
over 60" (152 cm) must be accompanied by a child. An
adult must supervise children under 6 years of age or
under 40" (102 cm).
Super Soaker
Attraction is wheelchair accessible.
Splash Island Waterways
Maximum Weight – 800 lbs (363 kg) per raft
A children’s tube slide which runs a serpentine course
before exiting into a splash pool. Guests over 60"
infants are not permitted.
A thrilling family raft ride with banked turns and drops,
both enclosed and in-open air. Guests between 40"
(102 cm) and 48" (122 cm) tall must wear a lifejacket
and be accompanied by a supervising companion.
extremities. Riders with a cervical collar, neck brace, or
broken collar bone are not allowed to ride. Casts are
not permitted on this ride.
two riders each (maximum one adult to ride in the back
of the tube).
Riders use a family raft that can accommodate two,
three, or four riders each.
Alternate access mainstreamed via the entrance.
38
The Plunge
Whirlwinds
A crowd pleasing tube slide made up of two
intertwining flumes with twists, turns, and drops.
Guests between 40" (102 cm) and 48" (122 cm) tall
must wear a lifejacket.
Maximum Weight – 800 lbs (363 kg) per raft
A thrilling family raft ride that takes riders down a
triple drop with over 50-feet of free-fall plunges.
Guests between 40" (102 cm) and 48" (122 cm) tall
must wear a lifejacket and be accompanied by a
extremities. Riders with a cervical collar, neck brace, or
broken collar bone are not allowed to ride. Casts are
not permitted on this ride.
rider each.
Riders use a family raft that can accommodate two or
three riders each.
Typhoon
Maximum Weight – 250 lbs (113 kg) per person and
400 lbs (181 kg) per tube
A tube slide that features oscillating funnels and
both enclosed and open-air hair pin turns. Guests
between 42" (107 cm) and 48" (122 cm) tall must wear
a lifejacket and be accompanied by a supervising
companion.
two riders each.
39
White Water Bay
A large wave pool perfect for the whole family. With
depths from 0' to 6', this is one of Canada’s largest
outdoor wave pools. The wave action cycles for
five minutes followed by a five minute rest period.
Lifejackets are required for children who are less
than 48" (122 cm) tall in bare feet or those who are
inexperienced or non-swimmers. Lifejackets are
available for all guests needing special consideration.
Children who are less than 42" (107 cm) tall must
wear lifejackets and be accompanied by a supervising
companion. Only Coast Guard approved lifejackets are
allowed as flotation devices. Lifejackets are provided
free of charge for guests who require one. Handheld infants must remain in the shallow area with a
Riders without two functioning extremities, the ability
to maintain seated postural control, or the ability to
demonstrate appropriate observed behaviour must
be accompanied by a supervising companion. Riders
with a cervical collar, neck brace, broken collar bone, or
braced arm cast are not allowed to ride. Participation
and water depth may be restricted for riders with a full
arm cast or full leg cast.
Attraction is wheelchair accessible at the zero grade
entry. A water wheelchair is available for guests
requiring additional assistance. The water wheelchair
may be used by multiple guests on the same day.
Please speak to a member of our Aquatics Supervisory
team to obtain access to the water wheelchair and for
further information.
40
SHOWS/ENTERTAINMENT
Due to the popularity of our shows, we suggest
that you arrive early as seating may be limited.
Show schedules are available at Guest Services and
at any theatre entrance. All Entertainment venues are
accessible to guests who are mobility impaired. Ask
any employee at the venue for assistance.
Halloween Haunt at Canada’s Wonderland has extreme
attractions that are designed to scare and startle.
These attractions and the park in general will have
areas of low lighting, strobe lighting, loud sound, and
dense fog. Guests with respiratory sensitivities, history
of seizures or epilepsy, or sensitivities to loud music
and sound effects are advised not to participate in
these attractions.
Wonderland Theatre
Featuring Peking Acrobats
The Wonderland Theatre, located in Medieval Faire,
is an indoor, air conditioned theatre featuring main
stage show productions. There are viewing areas that
accommodate wheelchairs and companions at the
front, middle, and rear of the house. Please ask an
usher for assistance. Capacity: 800 Guests
Characters inside our Haunt attractions will not touch
you; please do not touch them in any manner. Those
that do will be removed from the park without refund.
Rowdy behaviour and profanity are also causes for
removal from the park. For safety reasons, guests may
not wear their own face paint, costumes, or masks.
International Showplace
Featuring An Exciting Summer Lineup
The International Showplace, located on the south
side of Wonder Mountain, is a covered, outdoor
amphitheatre with bench seating. There are viewing
areas that accommodate wheelchairs and companions
at the front and rear of the house. Please ask an usher
for assistance. Capacity: 3,000 Guests
Please adhere to all posted and verbal warnings
and directions.
Some guests may prefer to transfer from their
motorized wheelchairs to a non-motorized wheelchair
located at the attraction entrance.
Playhouse Theatre
Featuring Charlie Brown’s™ Happy Campers
The Playhouse Theatre, located in KidZville, is a
covered, outdoor children’s theatre with bench
seating. There is a viewing area that accommodates
wheelchairs and companions at the rear of
the house. Please ask an usher for assistance.
Capacity: 500 Guests
Action Theatre
Featuring Robinson Crusoe 3D
The Action Theatre, located near White Water
Canyon, is an indoor 3D movie theatre with bench
seating. There is a viewing area that accommodates
wheelchairs and companions at the front of the house.
Please note that this is an extra charge show. Capacity:
145 Guests
41
Additional Information & Services
First Aid
Our Main First Aid facility is located in
Medieval Faire near Spinovator. Medical professionals
are on duty at all times to assist with special medical
needs. Refrigeration of medication, as well as storage
of special medical equipment, is available at First Aid.
There is also a First Aid station in Splash Works located
beside the main waterpark entrance.
Our goal is to make Canada’s Wonderland as enjoyable
and barrier-free as practical. Should you find that
you need assistance at any point during your visit,
please do not hesitate to ask any one of our staff
members. They will be happy to assist you in any way
needed to make your visit more enjoyable. Listed
below is some additional information and a list of the
services we offer. Please feel free to suggest areas
in which we might improve in the future. If you need
further information or have a special need that is not
addressed here, please visit Guest Services or call
905.832.8131.
Locker Rental
Lockers are available for rent to the south side
of the Main Entrance. Additional lockers are located in
Splash Works. Lockers offer a convenient, secure area
to store belongings during your visit.
Assisted Listening Devices
Assistive listening systems utilize a lightweight
wireless device that receives a signal from transmitters
at certain locations in order to amplify sound. These
are recommended for guests with mild to moderate
hearing loss. Assisted listening devices are available
at Guest Services for use at select theatre locations.
Ask any associate at this location for assistance.
Parking
Parking for guests with disabilities is provided in
the parking lot near the front gate. Proper vehicle
identification must be displayed.
Ride Availability
Rides may be closed due to weather (high winds, rain,
or lightning), required maintenance or other causes.
We will reopen closed rides as soon as safely possible.
Water rides may close in cooler temperatures.
Braille & Large Print Guides
There are a limited number of guides available to use
and will be issued on a first-come, first-served basis.
A driver’s license or piece of ID is required and will be
given back when the guide map is returned to Guest
Services on the same day.
Service Animals
Service animals are welcome at
Canada’s Wonderland, but must be physically
controlled on a leash or harness at all times. Due to the
nature of most rides, service animals must remain with
a non- riding member of the guest’s party. Canada’s
Wonderland employees are not permitted to take
control of service animals. Guests whose service animal
demonstrates aggressive actions towards our guests
or employees will be directed to remove the animal
from the park. Limit one service animal per guest.
Guest Services
Guest Services is located at the right side of the
front gate admission area when entering the park or
left side of the front gate when inside the park. Guests
with disabilities are welcome to stop by Guest Services
for any required assistance.
Family Care Centre
Family Care Centres for parents to feed young
children are located in KidZville inside of the Parent
Rest Zone and also in Medieval Faire at the Main First
Aid facility near Spinovator.
Service animals may be taken on Antique Carrousel
and Character Carrousel. Guests may take advantage
of our Parent Swap policy for staying with the service
animal. Visit Guest Services for more information about
the Parent Swap Policy.
Telephones
A TDD Device is available at Guest Services.
Ask any employee at this location for assistance.
42
Washrooms
Washrooms are available throughout the park.
Private, family washrooms are located at all major
washroom locations. Wheelchair accessible stalls are
located at all main washroom facilities.
Wheelchairs, Scooters, & Strollers
A limited supply of wheelchairs, electric convenience
vehicles (ECV), and strollers are available for rent at
the Rental Centre inside the main gate and to the left.
However, since wheelchairs, ECV’s, and strollers are
rented on a first-come, first-served basis and cannot
be reserved in advance; we urge guests to bring
their own. Wheelchairs, ECV’s, and strollers may not
be taken out of the Park gates or to the parking lot.
However, a Park associate will be happy to provide any
assistance you may need at that time.
43

2016 Guest Assistance Guide

Transcription

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