2011 Annual Report

Operation A.B.L.E. of Greater Boston
2011 Annual Report
… Because Meaningful Employment Should be an Option for Everyone
A.B.L.E. by the Numbers
123,707
Hours of service provided
to local communities
100
Percentage of W.E.A.T. program
graduates that passed the BPI exam
113
1,000
Unemployed
mature workers
Operation A.B.L.E.
helped put back to
work in FY 2011
403 29
Mature job seekers
who attended our
January 11th job fair
Years Operation
A.B.L.E. has
been helping job
seekers 45
and older get
back to work
Job seekers
we aided with
job search
assistance in
FY 2011
Operation A.B.L.E.
of Greater Boston, Inc.
... Because Meaningful Employment
Should be an Option for Everyone
2
2011 Accomplishments
• Celebrated our 29th year of providing employment
and training services to mature workers 45 and older.
• Spotlighted as a 2011 Citizens Bank Champion in Action
for outstanding service to the community which included a
cash prize, as well as tremendous marketing support.
• Recognized Tom O’Neill III as our 2011 Starfish
Thrower and hosted our most successful fundraiser to date,
raising significant operating support for the organization.
• Placed 113 mature job seekers in fiscal year 2011, despite
a very sluggish economy.
• Trained 365 individuals in our training and employment
programs, placed 46 volunteers in non-profit organizations
through our ABLE Volunteers program, facilitated 63
professional job seekers in one of our Professional
Networking Groups and helped over 400 mature job
seekers look for work at our January 2011 Job Fair for
Mature Workers.
• Added four new members to A.B.L.E.’s Board of
Directors.
• Initiated and supported a Strategic Planning process
for Operation A.B.L.E. which will help us chart a course for
the next three years.
• Selected to serve as a national judge for the 10th time
for AARP’s Best Employers for Workers 50+ competition.
• Relicensed by the Department of Education to offer all
of our training programs to MA job seekers.
Providing Employment and Training Services to Mature Workers 45 and Older Since 1982
3
A.B.L.E. Programs
and Services
Operation A.B.L.E.’s mission is deeply rooted in the belief that seasoned, experienced, and well-trained “mature” workers are
indispensable to an employer’s productivity, viability, and competitive position. Yet for many jobless Baby Boomers the skills
that kept them employable for so long are simply not enough to get them back into the workforce.
Our offerings are designed in close partnership with public, private, and non-profit employers to ensure that the programs
and services we provide are relevant to the needs of today’s workplace and help our participants compete successfully in a
historically difficult job market.
For Job Seekers we provide:
ABLE Beginnings
W.E.A.T.
Six-week program in introductory computer and Internet navigation skills needed to compete aggressively
in today’s job market.
Twelve-week computer and office/administrative skills training program followed by a six-week
employer-based internship.
Fourteen-week program focusing on green and renewable energy and weatherization-related jobs.
The Senior Community Service
Employment Program (SCSEP)
U.S. Department of Labor program available to low-income individuals age 55 and older, providing
paid, on-the-job training and job search assistance.
Quincy Computer Skills and Job
Readiness Program
Open-ended, individualized Microsoft Office and job readiness training program for Quincy public
housing residents that is provided through a partnership with the Quincy Housing Authority.
ABLE Volunteers
Strategic volunteer services program provides quality matches and placement of professional adults age
55+ into strategic skills-based volunteer positions at non-profit organizations in Greater Boston.
Offered to job seekers looking to make the most of their job search activities.
Skills2Work
Fee-based coaching and counseling
One-on-one technology training
QuickBooks & Medical
Terminology Training
Job-listing resource area
MS Office Skills Testing
Job opportunities posted by many of
our employer partners
Available to those looking to develop or improve their competence in MS Windows and the
MS Office Suite.
Short-term, low-cost courses address employer requirements for employability.
Current job opportunity resources are available to any job seeker, and workstations are available for job
seekers to revise their resumes, search the Internet, and apply for jobs.
Candidates can determine their skill levels on the MS Office Suite by taking online tests in various
software applications with the Kenexa ProveIt 4.0 testing software.
Job seekers can click on Job Openings on our Home Page www.operationable.net.
FOR EMPLOYERS WE PROVIDE:
Well-qualified candidates via our online job postings, A.B.L.E. Showcases, and Mature Worker Career Fairs that enable hiring managers to
cost-effectively recruit from a richly talented pool of mature and motivated contenders.
On-site skills training, outplacement services, and the ABLE Temps placement service.
No-cost assistance to non-profit organizations and government agencies through the Senior Community Service Employment Program
and ABLE Volunteers.
Free job postings on www.operationable.net.
Cost-effective, custom-tailored training solutions for incumbent workers in a variety of areas, from basic and advanced computer & MS Office,
QuickBooks, and Medical Terminology, to customer service, communications, management, and supervisory skills development.
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Operation A.B.L.E. of Greater Boston … Because Meaningful Employment Should be an Option for Everyone
Operation A.B.L.E. is
a Champion in Action!
On January
19, 2011,
Operation
A.B.L.E. of
Greater Boston
was recognized
as a Citizens
Bank Champion
in Action for
our outstanding
contributions
to the Greater
Boston
community. Citizens Bank of Massachusetts President
Jerry Sargent presented us with a very generous check,
and Skip Perham of New England Cable News aired
a video about Operation A.B.L.E. that the station
produced and aired periodically over a three month
period. The station also created an informative
Operation A.B.LE. brochure that was available for
90 days at every Citizens Bank branch office in
Massachusetts. Many A.B.L.E. Board members past and
present, funders, employer partners, job seekers, and
A.B.L.E. employees were on hand for the presentation
ceremony and to help celebrate.
NECN Marketing Director Skip Perham; Carmine Guarino, Citizens Bank (A.B.L.E.
BOD); A.B.L.E. Executive Director Joan Cirillo; Carole McDonough, Citizens Bank
Employee and Former Board Member & Jerry Sargent, President, Citizens Bank.
Dan Singleton, Nancy Ahmadifar, and Denise Dabney from Mayor Menino’s Office
of Jobs & Community Services with Executive Director Joan Cirillo.
Jerry Sargent, President, Citizens Bank of Massachusetts,
congratulating Operation A.B.L.E. on its award.
A.B.L.E. Board Members Jeff Cook, Fidelity Investments; Joan Cirillo, Deb Banda,
AARP MA; Jeanne Benoit, Charles Stark Draper Lab (ret.); Bob Miller, Tidemark
Consulting Solutions
Providing Employment and Training Services to Mature Workers 45 and Older Since 1982
5
Operation A.B.L.E’s Job Fair
For Mature Workers
On January 11, 2011, 20 of Greater Boston’s premier employers and over 400 mature job seekers gathered at the Radisson
Hotel Boston to either find great candidates or great employers. Job seekers could also meet with a Human Resources expert to
review their resume at our Resume Clinic or practice responses to interview questions at our Interview Clinic. For four hours,
the lines to meet with a counselor extended out the door and around the corner. As in previous years, we hosted information
sessions for job seekers on Applying for Work in the Internet Age and Overcoming Age Barriers, a Job Doc Q&A Session, and
a Making Ends Meet Panel Discussion. Job seekers felt these were very valuable additions to the Job Fair. Oldies 103.3 kept the
mood upbeat with music, drawings and fun outside of the Job Fair. To top it off, we had the best media coverage ever of one
of our job fairs. There were radio interviews on WBZ 1030 and AM 1510; television coverage on NECN and Fox 25 Morning
News; and an AP photographer was there taking photos for a larger national story on unemployment.
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Operation A.B.L.E. of Greater Boston … Because Meaningful Employment Should be an Option for Everyone
Graduation Day 2011
On June 28, 2011, 91 A.B.L.E. graduates participated
in our Graduation 2011 ceremony at the Boston
Federal Reserve Bank. These are students who
completed one of our training and employment
programs: Skills2Work, W.E.A.T, ABLE Beginnings,
or Operation EmployABLE at the Quincy Housing
Authority. Our keynote speaker was Conny Doty,
Director of Boston Mayor Thomas Menino’s Office
of Jobs and Community Services. In addition, we had
two student speakers, Ron Saucier and Walter Allen,
who both spoke eloquently about their experience
upgrading their skills in one of A.B.L.E.’s programs.
Another great moment was when graduate Louise
Cabral treated the audience to her rendition of “The
Climb”. Operation A.B.L.E. was very fortunate to
have such talented students and speakers participate
in our Graduation ceremony this year.
A group of proud grads sport their training certificates
SCSEP former
participant and
Skills2Work graduate
Ron Saucier,
Operations Specialist
Department of
Veterans’ Services,
Commonwealth of
Massachusetts
W.E.A.T.
graduate
Walter Allen
Conny Doty, Director of Jobs and Community
Service, speaking to the grads
Graduate Carmen Santiago, Sr. Training Specialist Bill
Nadler, SCSEP Employment Specialist Linda Brunswick
Joan Cirillo; A.B.L.E. BOD President Ann Anderson
BCBS MA retired; Conny Doty, Director, Boston
Office of Jobs & Community Service
Skills2Work graduate Louise
Cabral wows the room with her
rendition of “The Climb”
Providing Employment
Employment and
and Training
Training Services
Services to
to Mature
Mature Workers
Workers 45
45 and
and Older
Older Since
Since 1982
1982
Providing
7
Operation A.B.L.E. Celebrates
Our 29th Anniversary
Our Starfish Thrower
Award Gala is our most
important event of the
year, in which we
honor an outstanding
individual for his or her
enduring commitment to
the community.
Thomas P. O’Neill I I I,
this year’s awardee, joins a
highly distinguished group
of previous winners.
2004
James C. Curvey
Vice Chairman Ret.
Fidelity Investments
2005
Neal Finnegan
Chair
Citizens Bank Board
of Directors
2008
John E. Drew
President
The Drew Companies
2006
Peter Meade
Former Executive
Vice President
Blue Cross
Blue Shield of MA
2009
George A. Russell
President
State Street Foundation
2007
Wayne A. Budd
Senior Counsel
Goodwin Procter
LLP
2010
Julie Kahn
Vice President and
Market Manager
Entercom New England
The Starfish Thrower Fable
Once upon a time, there was a man who used to go to the ocean to do his writing. He had the habit of walking along the
beach before he began to work. One day he was walking along the shore. As he looked down the beach, he saw a human figure
moving like a dancer. He smiled to himself to think of someone who would dance to the day, so he began to walk faster to catch
up. As he got closer, he saw that it was a young man and the young man wasn’t dancing, but instead, he was reaching down to the
shore, picking up something and very gently, throwing it into the ocean.
As he got closer, he called out, “Good morning! What are you
doing?” The young man paused, looked up and replied, “Throwing
starfish into the ocean.”
“I guess I should have asked, “why are you throwing starfish into
the ocean?”
“The sun is up and the tide is going out and if I don’t throw them
in, they’ll die.”
“But young man, don’t you realize that there are miles and miles of
beach and starfish all along it. You can’t possibly make a difference.”
The young man listened politely, then bent down, picked up another
starfish and threw it into the sea, past the breaking waves. “It made a
difference for that one.”
Operation A.B.L.E. Executive Director Joan Cirillo, Starfish Thrower
Tom O’Neill, and A.B.L.E. BOD President Ann Anderson, BCBS MA (retired)
8
Operation A.B.L.E. of Greater Boston … Because Meaningful Employment Should be an Option for Everyone
with Thomas p. o’neill III as our
2011 starfish thrower
Operation A.B.L.E. celebrated our 29th Anniversary of
providing employment and training opportunities to mature
workers 45 and older on May 17, 2011. We marked the
occasion in style with the North Shore Acapella group
opening up the program and Jimmy Tingle serving as our
lively Emcee. Two mature workers, Theresa Haymon and
Carmen Santiago, who successfully transitioned back to
work after completing one of our employment and training
programs, were recognized.
It was then time to honor our 8th Starfish Thrower,
Thomas P. O’Neill III. He regaled us with stories about
growing up in the O’Neill family and how he learned from
an early age how important it is to give back to others. Tom
serves on a host of Boards and has raised millions of dollars
for non-profit organizations such as Operation A.B.L.E. He
was the perfect honoree and we were so delighted that we
could honor him as our 2011 Starfish Thrower.
2011 Starfish Thrower Tom O’Neill
A.B.L.E. President Ann Anderson
presenting Theresa Haymon with her
Outstanding Worker Award for successfully
transitioning back to work. Former Executive
Director Rickie Moriarty brought Theresa to
the podium
Comedian and
Emcee Jimmy Tingle
Starfish Thrower Tom O’Neill receiving
the original drawing used on all the FY
11 Gala materials
Jim Roosevelt, President & CEO of Tufts Health Plan,
Joan Cirillo, and Starfish Thrower Tom O’Neill.
Executive Director
Joan Cirillo speaking to
the audience at the Gala
NEED NAMES HERE
Providing Employment
Employment and
and Training
Training Services
Services to
to Mature
Mature Workers
Workers 45
45 and
and Older
Older Since
Since 1982
1982
Providing
9
What Our Students
Say About Us…
“If opportunity doesn’t knock, then
knock on Operation A.B.L.E.’s
door for a chance to succeed.”
“Operation A.B.L.E. has given me
the Advanced Business Learning
Experiences that I needed to unlock
the doors to many extraordinary
employment opportunities.”
Alma Woodbury
Administrator,
Technical Projects
National Fire Protection
Association
Skills2Work Graduate
National Fire Protection Association
“At age 59, as a newly trained and
unemployed Microsoft Certified
Professional in Database & System
Administration, all I heard was that I
needed more experience to get hired. So
after taking Operation A.B.L.E.’s
10-week refresher course in MS Office,
I began working for the agency as an
IT Administrator through the Senior
Community Service Employment
Program during this time. For
the next two years, I developed additional technology skills and gained
experience working in a corporate IT environment. With the help of their
IT Manager and the skills I had learned, I was able to land a permanent
IT position at MAB Community Services. Everyday I learn something
new, and every day I am grateful for the opportunity that Operation
A.B.L.E. gave me to reinvent myself.”
Al Raimondi
Information Technology Specialist
MAB Community Services
Former SCSEP Trainee
Paula Davis
W.E.A.T. Graduate
“Before I came to Operation
A.B.L.E., I was mixing cocktails
at a hotel bar. Now, I am a veteran
helping other veterans transition
to civilian life. Rose Hom taught
me the nuts and bolts of computer
applications; Anne Chace, selfassessment and interviewing
techniques. It was not easy for me to
go back to school after so many years,
but trial and error and self-doubt
soon led to accomplishment and confidence. Whenever I got discouraged,
I just kept my eye on the prize. Thanks to Operation A.B.L.E., I
have the skills I need to deliver services that are both beneficial to the
veterans I serve and meaningful to me.”
Ron Saucier
Operations Specialist
Department of Veterans’ Services
Commonwealth of Massachusetts
“My experience during the six weeks I attended the ABLE Beginnings
class was very rewarding. Not only did I learn many new computer
skills, I was able to update my existing skills as well. The staff at
Operation A.B.L.E. is very knowledgeable and helped me learn
everything I needed to re-enter the workforce.”
Patricia James
ABLE Beginnings Graduate
10
Operation A.B.L.E. of Greater Boston … Because Meaningful Employment Should be an Option for Everyone
What Our Corporate Funders &
Employers Say About Us…
“The mature workforce has extensive real-world
“As a hiring manager, I am much more interested in
understanding to enhance job performance, provide depth
someone who is willing to learn and to pitch in than I
to creative and analytical processes, and viewpoints to
am someone who has years of experience, but lacks that
share with younger generations of employees. United
enthusiasm. When Operation A.B.L.E. approached
Way supports Operation A.B.L.E.’s efforts to prepare
me about placing someone in my department through the
mature workers with the expertise necessary to fulfill
Senior Community Service Employment Program, I was
the requirements of 21st century jobs and re-enter the
pleased since it gave me an opportunity to work with him
Commonwealth’s job market with highly competitive skills.
for a while and evaluate his skills and his attitude. That
The role that mature workers play in Massachusetts’ future person is now part of our paid staff and has been working
is vital to our collective success.”
here for over a year. He is a tremendous asset to our agency, and I am delighted with my
experience with Operation A.B.L.E. I have recommended them to employers and to
Mike Durkin
friends who might benefit from their work.”
President, United Way of Massachusetts Bay and Merrimack Valley
Allen Wright
IT Director, Massachusetts Association for the Blind and Visually Impaired
“Operation A.B.L.E.’s successful track record with
the Weatherization and Energy Auditing Training
Program made it attractive for SkillWorks to support the
“CVS/Caremark is very proud to be working with
development of a new skills training and job placement
Operation A.B.L.E in seeking qualified candidates for
program in energy efficiency administrative support.
careers in our stores. The staff at Operation A.B.L.E.
SkillWorks is excited to partner with Operation A.B.L.E.
has done a terrific job matching the skills and abilities
on the opportunity to engage new employers, prepare trainees
of their clients with the career opportunities we have
for certifications and credentials and place people in green
available by actively seeking information about the types
economy jobs.”
of jobs we have available and determining who the best
fit for the job would be. As any employer would know,
Loh-Sze Leung
finding the right candidate for the right position can be
Executive Director, SkillWorks: Partners for a Productive Workforce
very challenging in a time-starved world. I’ve been very impressed by the caliber of clients
The Boston Foundation
that Operation A.B.L.E. has provided us and will continue to rely on Operation
A.B.L.E. to assist our hiring managers in discovering great talent from a highly skilled
segment of our population.”
“The Tufts Health Plan Foundation is very proud to
support the ABLE Volunteers program at Operation
Rick Laferriere
A.B.L.E., which works with older adults to place them into Regional Learning Manager, CVS/Caremark, Boston
volunteer opportunities with local non-profit organizations.
By helping people utilize their skills and connecting them
with meaningful experiences where they can give back, we
“When I joined Operation A.B.L.E.’s South Shore
know that Operation A.B.L.E. is having a positive
Employer Advisory Committee I quickly learned what a
impact on the health and wellness of older adults, while
terrific job the agency does in preparing mature workers
contributing to the betterment of our society as a whole. We
to re-enter the workplace. At each advisory meeting, two
thank Operation A.B.L.E. for its continued work and dedication to this project and
“trainees” would present themselves to our group. They
for helping older adults in the Boston area maintain and improve their lives to remain
were always well-prepared and eager to talk to a group
active, contributing members of society and ultimately supporting the Tufts Health Plan
of HR people. On two occasions, my company needed to
Foundation’s goal to support healthy aging for older adults in the Commonwealth.”
quickly fill several positions so we interviewed and hired
A.B.L.E. trainees, who successfully met the expectations of
David Abelman
their supervisors. I would highly recommend A.B.L.E. graduates for filling administrative
Executive Director, Tufts Health Plan Foundation
positions. The people are capable, professional and motivated.”
“We’ve had the pleasure of working with Operation
A.B.L.E. graduates and we find them to be very well
prepared and job ready. Working with Operation
A.B.L.E. allows us to continue to recruit talent that is
needed to compete in today’s labor market!”
Cackie Scifres
VP, Human Resources, National Fire Protection Association
Susan Fontana
Regional Director
Boston Metro Manpower
Providing
Providing Employment
Employment and
and Training
Training Services
Services to
to Mature
Mature Workers
Workers 45
45 and
and Older
Older Since
Since 1982
1982
11
Thank You to Our Generous
$15,000 and Over
Amelia Peabody Charitable
Foundation
Citizens Bank
Fidelity Foundation
State Street Bank
United Way of Massachusetts Bay
and Merrimack Valley
Excellence
Through
Experience
($10,000-$14,999)
Adelaide Breed Bayrd Foundation
Bank of America - Frank W. &
Carl S. Adams Fund
O’Neill and Associates
SkillWorks/The Boston Foundation
Skip Pile and Mary Jane Patrone
The Savings Bank Life Insurance
Company of Massachusetts
John H. and Naomi H. Tomfohrde
Foundation
Tufts Health Plan Foundation
Training for
Transformation
($5,000-$9,999)
AARP Massachusetts
A. C. Ratshesky Foundation
Alice W. Dorr Foundation
Bank of America Charitable
Foundation
Bank of NY Mellon Eugene F. Fay Trust
Blue Cross Blue Shield of MA
Bushrod H. Campbell &
Adah F. Hall Charity Fund
Clipper Ship Foundation
Delta Dental of MA
Donoghue Barrett & Singhal
Fidelity Investments
Flagstar Bank
Frederick E. Weber Charities
Corp.
Greater Media, Inc.
Greenberg Traurig LLP
Harvard Pilgrim Health Care
Hill Holliday LLC
12
HP Hood LLC
InterContinental Boston
John Brodeur
Massachusetts General
Hospital
Matrix Medical Network
Sarah and Peter Monaco
Sovereign Bank/Santander
The Boston Foundation
The Drew Company
TJX Foundation
Tufts Health Plan Foundation
UGL Services, Inc.
Verizon
New Beginnings
($3,000-$4,999)
AAA Southern New England
Beacon Capital Partners
Cashman Equipment Corporation
Eastern Bank
Harvard Vanguard Medical
Associates
John Hancock
Pyramid Hotel Group
Structure Tone
Wayne & Jacqui Budd
Opening
Opportunities
($1,000-$2,999)
Action for Boston Community
Development, Inc.
Aigner/Prensky Marketing Group
Ameriprise Financial
Richard & Ann Anderson
David & Linda Austin
Deborah Banda
Cambridge Savings Bank
Christie & Associates
David & Joan Cirillo
Curvey Family Foundation
Bruce Daniel
Fay Donohue
Emcor
Damon Evans
Express Scripts, Inc.
Fiduciary Trust
Neal Finnegan
Harte-Hanks
Harvard University Employment
Services
Kerry Healey
Timothy Hilton
Robert W. Howe
J & M Brown Company, Inc.
Kathleen Kennedy
Thomas Kershaw
Lawson & Weitzen LLP
Manpower
Tom & Joan Martin
McLaughlin and Company
Larry Moulter
Mount Auburn Hospital
New England Baptist Hospital
Skyware Global
Suffolk University
The Fish Family Foundation
Flash and Bennie Wiley
Operation
EnABLEr
($250-$999)
AA Metro Transportation
BBN
Bink, Inc.
Jeanne Benoit
Braver PC
Kenneth Brown Jr.
Andrew Calamare
Cannon Design
Scott Christiansen
Colliers Meredith & Grew
Marianne Connolly
Done Right Building Services
Feeley & Driscoll
Mr. and Mrs. Fred Foulkes
George Gray
Martha Herlihy
Christine Holley
Senator Patricia Jehlen
Lahey Clinic Foundation
Mary Jane and Stephen
Lenhardt
Robert and Kathleen Mahoney
Carol & John McDonough
Bob Miller
Neighborhood Health Plan
Northeastern University
One United Bank
Pile & Company
Ellen Radtke
Abbie von Schlegell
Ford Spalding
The Beal Companies
Julie Thistlethwaite
Andrew Thurnauer
Dick & Joan Tufenkjian
WB Mason
Gail E. Weber
Friends
($249 and Under)
Leslie Colantuono (Accenture)
Advanced Pharmacy Concepts
Mark J. Beamis
Leo Berard
Sylvia Beville
Helen Bickford
Nancie Bornstein
Alpion Bozaxhui
Ofelia Bretal
William Brownstein
Kathy Burnes & Jay Levin
Timothy Carney/Peter Cluff
Judith Connolly
James Cox
Susan Davies
Elaine C. Donovan
Lewis Finfer
Sister Eileen Finnigan
Janice Forster
Diane Gallagher
Kathleen Gallery
Harvey Greenberg
Mark Gyurina
Theodore & Sally Hansen
Harvard University
Ruth Hertz
Monica Flores Jackson
George and Myrsini Karkazis
Beatrice Kertesz
Andrzej Koczkodan
Donika Kreste
Curtis Kuta
Charlie Laverty
Linda Lerner
Kathleen Linehan
Fran Lipson
Patricia Maguire
Margaret Mahoney
Susan Mitchell
Ruth Ann Moriarty
Sherry Nemirow
Debra Nigro
Sofia Nikollara
Martha Papas
Sandy Poritzky
Operation A.B.L.E. of Greater Boston … Because Meaningful Employment Should be an Option for Everyone
2011 Funders and Donors
Janet Prensky
RD Gatti & Associates
Robert Revallion
David Rossi
Ralph Sautter
April Seiz
Catherine Senecal
Judith Serode Paul and Gail Shew
Pedro Gorenstein Silva
Carol Spellman
Ann Tamulinas
Harold Taylor
Patricia Tibby
Auliya Westcott
Steven Wood
Siu Yin Yu
George Zeller
Government
Funders
Commonwealth of Massachusetts
Executive Office of Elder Affairs
Mayor’s Office of Jobs and
Community Services
Massachusetts Rehabilitation
Commission
Metro North Regional
Employment Board
Metro South / West Employment
and Training Administration
Quincy Housing Authority
South Coastal Career
Development Administration
USDA—SNAP
Employment & Training Program
US Department of Labor
Than k you to our volunteers
Juanita Allen - Commonwealth of
Massachusetts
Elizabeth Arienti
Nicole Arruda - Northland
Investment Corporation
Jay Babbitt - InterContinental
Boston
Patricia Baillieul - Village Financial
Partners
Akemi Barden - Quincy Housing
Authority
Cheryl Barrett - Massachusetts Eye
and Ear Infirmary
Shawn D. Barry
Michele Becker - Staffmark
Etai Belinky - Brigham & Women’s
Hospital
Tammi Bothwell - Harvard University
Megan Bradley - Massachusetts
General Hospital
Tracey Carter - Solutions Wear
Joe Catalano - QATV
Rep. Tackey Chan - D-Quincy
Beverly Cohen - Dress for Success
Anna Marie Conneely Massachusetts Eye and Ear
Infirmary
Mary F. Connelly, Esq. Commonwealth of MA
Carlene Cooper - State Street
Corporation
Elaine Cronin
Daniela Cunha
Michael J. Dasaro
Maggie Debarros - Massachusetts
General Hospital
Janna DeMarco - Spherion
Jody Demty - John Hancock
Financial Services
Melinda DeYoung - Quincy Career
Center
Christine Ellersick
Damon M. Evans
Sr. Eileen Finnigan
Janice Flavin - South Shore Hospital
Fiona Germai - Northeastern
University
Demonda Giokas - Slifer
David Gladstone
Dorian Golab - Dress for Success
Jennifer Goldstein - Harvard
University
Andrew Graham - Commonwealth
Health Insurance Connector
Paul Graham - Career Source,
Cambridge
George Gray - Fiduciary Trust (ret.)
Tricia Griffin-Carty, Griffin-Carty
Communications, Inc.
Dan Griffith
Manuel Guerrero
Noelani Guerrero - Eastern Bank
Janet Hand-Springer
Erika C. Harris
Francesca Harris, Spherion/Boston
Phyllis Hewson
Thomas Hickey - Raytheon BBN
Technologies
Ryan Higginson - Suffolk University
Liz Hughes - Quincy Community
Action Program
Gregory Ivanov
Betsy Jones
Gungeet Kaur
John Kendzior - Harvard University
Douani Kirwan - Morgan Memorial
Goodwill Industries
Jim Lerner
Nate Macchia - Randstad
Alisa M. Maffei - Massachusetts
General Hospital
Manet Health Center
Mark McCurdy
Atlanta Medeiros - Lowes
Robert Molla, III - Unitarian
Universalist Association of
Congregations
Matt Monihan - Massachusetts
General Hospital
Sheryl L. Monteiro - Fiduciary
Trust Company
Kristen Morreale - MIT
Dana Moss - Marshalls
Jeff Moss
Mary Jo Murphy - Germantown
Neighborhood Center
Daniel Neri - Massachusetts
General Hospital
Maria Neri - Massachusetts General
Hospital
Siobhan O’Connor
Meg O’Hara - Employment &
Training Resources, Newton
Nande Orcel
Ken Owens - Commonwealth of
Massachusetts
Shaun Owens - Spherion
Laura Pattison - BPL, Kirstein
Business Branch
Michael Pignatello - Career
Consultant
Quincy YMCA
Gloria Randall
Carol Rice
Kathleen Rice - Rice Consulting
Maria Rodriguez - Sovereign
Santander Bank
Steven Rosen
Fran Roth - Recruiter/Career
Counselor
Michelle Routhier - Quincy
Housing Authority
Rae Sanders - Robert Half
International Office Team
Cheryl Saunders - Harvard
Vanguard Medical Associates
Michael Selva
Nikole Shriner - Eastern Bank
Jeanne Gibson Sullivan - Back Bay
Financial Group, Inc.
Jacklyn Tarallo - Spaulding
Rehabilitation Hospital
Carol Themmen - QATV
Brian Thibeault - SpherionCambridge
Kim Todd - Dress for Success
David Villanova - BMC Health
Net Plan
Brad Whetstone
Jay M. Wolman, Esq. - D’Angelo
& Hashem, LLC
Pat Yanovich - Quincy Career
Center
Providing Employment and Training Services to Mature Workers 45 and Older Since 1982
13
Thank You to Our Public, Private
The following organizations provide support, on-the-job training, and resources to Operation A.B.L.E.
and our participants. We are very grateful for their assistance.
Action for Boston Community
Development, Inc.
Allston Brighton Resource Center
American Red Cross of Central
Massachusetts
Appalachian Mountain Club
Arbella
Arlington Seniors Association
Asian American Civic Association
Bank of America
Bank of New York Mellon
BayPath Elder Services
Beacon House
Ben Franklin Institute of
Technology
Beth Israel Deaconess Medical
Center
Beverly Bootstraps Community
Services
Big Sister Association of Greater
Boston
Blackstone Council on Aging
Blackstone Valley Chamber of
Commerce
Blue Cross Blue Shield of
Massachusetts
Boston ASAP
Boston Career Link
Boston Classical Orchestra
Boston Commission on the Affairs
of the Elderly
Boston Learning Center
Boston Medical Center
Boston Public Library,
West End Branch
Brookview House
Burlington Council on Aging
Callahan Center
Cambridge Health Alliance
Career Center of Lowell
Career Collaborative
Career Place, Woburn
Career Source
Center for Living and Working Worcester
Centro Las Americas
Centro Latino de Chelsea
Century Bank
14
Champion Law
Charlton Senior Center
Chelsea Soldiers Home
Christopher House of Worcester
Citizens Bank
City Mission Society of Boston
Comcast
City of Leominster
City of Quincy
Commonwealth of Massachusetts
Community Learning Center,
Cambridge
Crittenton Women’s Union
CVS Caremark
Delta Dental of Massachusetts
Department of Children & Families
of Chelsea, Dorchester,
Hyde Park
Department of Transitional
Assistance
Dress for Success
Early Investors, Inc.
Eastern Bank
Elderhostel, Inc.
Eliot Community Human Service
(Renaissance Club)
Emerson Umbrella for the Art
Employment & Training Resources
of Marlborough, Newton
Ethos
Executive Office of Energy &
Environmental Affairs
Family Continuity Programs
(FCP Inc.)
Federal Reserve Bank of Boston
Fidelity Investments
Fiduciary Trust Company
First Lutheran Church of Boston
Framingham District Court
Fresenius Medical Care
Friends of Boston Homeless
Generations Incorporated
Germantown Neighborhood
Center
Giant/Stop & Shop
Gloucester Career Center
Greater Lawrence Action Council,
Inc.
Green Island Neighborhood Center
Habitat for Humanity (Metrowest
Greater Worcester)
Harvard University
Harvard Vanguard Medical
Associates
Haverhill Public Library
Helping Communities in Crisis
Hire Partnership
Home for Little Wanderers
Hopkinton Senior Center
Hyatt
InterContinental Boston
Jack Satter House, HRCA Housing
for the Elderly, Inc.
Jewish Vocational Services
JFK Library
JobNet
John Hancock
JVS
Kelly Services
Kit Clark Senior Services
Lahey Clinic
Law Office of Roger Witkin, Esq.
Lawrence COA Senior Center
Leominster Housing Authority
Lutheran Social Services Worcester
Manet Health Center
Manpower
Margaret Fuller Neighborhood
House
Mass General Hospital
Revere Clinic
Mass Law Reform Institute
Massachusetts Department of
Revenue
Massachusetts Eye & Ear Infirmary
Massachusetts Institute of
Technology
Massachusetts Office for Veteran
Affairs
MathPower
Mayor’s Office of Cultural Affairs,
City of Boston
Montachusett Opportunity Council
Morgan Memorial Goodwill
Industries
Museum of African American
History
Mystic Valley Elder Services
National Fire Protection
Association International
Neighborhood Legal Services
Neighborhood of Affordable
Housing (NOAH)
New England Sinai Hospital
New Entry Sustainable Farming
Project
Next Step Living
North Brookfield Council on
Aging
North Central Career Center
North Shore Career Center Gloucester, Salem, Lynn
North Shore Elder Services
Northeast Animal Shelter
Northeastern University
Northland Investments
Oak Hill Community
Development Corporation
Partners Healthcare
Plum Suite Solutions
PowerOptions
Project Place
Quincy Career Center
Quincy Housing Authority
Quincy Medical Center
Quinsigammond Village
Community Center
Randstad US
Renew Boston
Rockport Council on Aging
Roger Witkin, Attorney at Law
Rose Baker Senior Center
Roxbury Multi-Service Center
Roxbury Resource Center
Russian American Cultural Center
Salvation Army - Chelsea
Salvation Army - Framingham
SBLI
Senior Care, Inc.
Shrewsbury Council on Aging
Simmons College
Skill Bureau
Operation A.B.L.E. of Greater Boston … Because Meaningful Employment Should be an Option for Everyone
and Nonprofit 2011 Partners
Somerville Cambridge Elder
Services
Somerville Homeless Coalition, Inc.
South Boston Resource Center
South Middlesex Opportunity
Council, Inc.
South Shore Elder Services
South Shore Hospital
South Shore Savings Bank
South Shore YMCA
Sovereign Bank
Span, Inc.
Spherion - Cambridge, Boston
St. Joseph’s Food Pantry
Staffmark
State Street Corporation
Suffolk University
Sustainable Construction
Services, Inc.
The Discovery Museums
The Work Place
Town of Blackstone
Town of Spencer
Transition House
Tufts Health Plan
Tufts Medical Center
Unitarian Universalist Association
United Way of Central
Massachusetts
Valley Works Career Center
Veterans, Inc.
Visiting Nurse Association of
Boston
Waltham Community Access
Corporation
Wareham Career Center
WCCA Television - Worcester
Wellspring House, Inc.
Wentworth Institute of Technology
Worcester Community Housing
Resources
Workforce Central Career Centers
- Worcester, Southbridge, Milford
Year Up
Thank You To Our
In Kind Contributors
AARP Massachusetts
Boston Federal Reserve Bank
Kelly Services
Microsoft Corporation
National Fire Protection
Association
Tiffany & Co.
WODS - Oldies 103.3 FM
Workforce Central Career Center
Photos courtesy of Charles Schoonover
and Cathy Sterling
Senior Training Specialist William Nadler and Skills2Work Graduate
Carmen Santiago
Operating Budget (FY 2011: $2,347,560)
FY11 Revenue Sources
Government Grants for
Employment Programs
Government
Government Grants
Grants for
for
Training
Programs
Employment
Programs
United Way
Government Grants for
Training Programs
Fees for Service
United Way
Contributions and
Special
Fees forEvents
Service
Contributions and
Special Events
FY11 Expenses
Employment Programs
Training Programs
Employment Programs
Employment Services
Training Programs
Admin and Fundraising
Employment Services
Providing Employment and Training Services to Mature Workers 45 and Older SinceAdmin
1982
and Fundraising
15
A.B.L.E. board, staff and EAC
Board of Directors
President
Ann S. Anderson, Blue Cross Blue Shield of
MA, Retired
Board of Directors
Treasurer
Avril J. Bobb, Amatax Financial
*Jeanne Benoit, The Charles Stark Draper
Laboratory, Retired
Secretary
Michael Clarkson, Ogletree, Deakins, Nash,
Smoak & Stewart, P.C.
At Large
Fay Donohue, Delta Dental of MA
Executive Director
Joan Cirillo
Linda B. Austin, The PFE Group
Deborah Banda, AARP Massachusetts
Sheila Buckley, Blue Cross Blue Shield of MA
*Jeff Cook, Fidelity Investments
Robert DiGiovanni, Eastern Bank
Lydia Greene, Tufts Health Plan
Carmine M. Guarino, Citizens Bank
Ruth Ann (Rickie) Moriarty, Operation
A.B.L.E. of Greater Boston, Retired
Janet Prensky, Senior Vice President/Partner
Aigner/Prensky Marketing Group
Andrew J. Suchoff, Stream Global Services
*D. Richard (Dick) Tufenkjian, Sweetheart
Plastics, Retired
Staff
* Past President
Linda Brunswick, SCSEP Employment Specialist
Anne Chace, Skills2Work Program Manager
Barbara Ciampi, SCSEP ABLE Volunteers
Program Assistant
Joan Cirillo, Executive Director
Robert Crews, SCSEP Program Assistant
Joe Cutroni, SCSEP Employment Specialist
Yvette Danforth, SCSEP Employment Specialist
Sylvia Dickens, SCSEP Program Coordinator
Mary Glynn, SCSEP Employment Specialist
Mark Gyurina, Director of Training Services
Rose Hom, W.E.A.T. Program Manager
Wayne Jones, Medical Terminology Instructor/
Database Administrator
Juma Kayembe, SCSEP Employment Specialist
Kathy Linehan, Operation EmployABLE,
Program Manager, Quincy Housing Authority
Karen McGuire, ABLE Volunteers
Program Manager
Anne Mathieu, SCSEP Employment Specialist
Tom McFarland, Communications Director
Mannatt Sukumar Menon, SCSEP
Employment Specialist
William Nadler, Senior Training Specialist
Tee Provost, SCSEP Project Manager
Al Raimondi, SCSEP Information Technology
Specialist
Lucy Riddell, SCSEP Employment Specialist
Sandy Rubins, Accounting Clerk
Judith Serode, Chief Financial Officer
Mark Simoneau, SCSEP Employment Specialist
Cathy Sterling, SCSEP Job Development
Specialist
Ann Tamulinas, Job Readiness Instructor, Quincy
Housing Authority
Elizabeth Tinsley, Receptionist
Operation A.B.L.E.
of Greater Boston, Inc.
131 Tremont Street
Suite 301
Boston, MA 02111--1336
T: 617.542.4180
F: 617.542.4187
[email protected]
www.operationABLE.net
Employer
Advisory
Committee
(EAC)
Ace Boston
Arbella
Bank of New York Mellon
Blue Cross Blue Shield of MA
Boston Marriott Quincy
Boston Medical Center
Comcast
Conservation Services Group
CVS Caremark
Employment & Training Resources
Federal Reserve Bank of Boston
Fiduciary Trust Company
Harvard University
Harvard Vanguard Medical Associates
Hire Partnership
Hyatt Regency Boston
InterContinental Boston
John Hancock
Kelly Services
Lahey Clinic
Manpower
Marshalls
Massachusetts General Hospital
Massachusetts Institute of Technology
National Fire Protection Association
Northeastern University
Quincy Medical Center
Randstad US
Raytheon BBN Technologies
Simmons College
South Shore Hospital
South Shore Savings Bank
South Shore YMCA
Sovereign/Santander Bank
Staffmark
State Street Corporation
Stop and Shop
Suffolk University
The Skill Bureau
Tufts Health Plan
Unitarian Universalist Association
Visiting Nurses Association of Boston
Wentworth Institute of Technology