T h e O f f i c i a l N e w s l e t t e r

August 2014
Issue 2 Volume 1 2014
T h e
O f f i c i a l
N e w s l e t t e r
WHAT’S INSIDE?
I.
In My Humble Opinion
Message from the President and CEO
II.
Main Feature
Soul of the Eagle
The Essence of Commitment & Service
I am Asian Awardees
Employee Service Excellence Awardees
III. Asian Celebrations
Editor-in-Chief
Andres M. Licaros, Jr.
Associate Editors
Sharon Hernandez
Noli Garcia
2
Editorial Staff
Kris Yabes
Marivic Romualdez
Ronald Yacat, Jr.
Ana Maria Jimenez
Ronnie Buenaventura
Sarah Jemah Cristobal
Orly Torres
Albert Henoguin
4
11
The Asian Hospital Doctors’ Recognition Night
The 10th Founder’s Cup Tournament
AHMC Cooperative Grand Opening
Asian’s Summer Splash
IV. Centers of Excellence
The Caring Hands of Experts
V.
New Services
The New Outpatient Diagnostic Services
VI. Quality Corner
Contributing Writers
Aimee Jane Martinez
Nicolo Andrei Anonuevo
Leilani Joy Igarta
Jose Maria Alvarado
Judy Ador
Michael Montales
17
19
20
Photo Credits
Albert Henoguin
Victor Michael Peria
Glenn Yosores
22
Secretariat
Precious Bautista
Rodel Morales
Our Patients, Our Success!
Adapting to Change - ICD-10
VII. Health Alert
Rainy Season Increases Your Risk for
Leptospirosis: Know Your Protection
VIII. News & Events
23
Mother-Baby Friendly Hospital
Orion
Annual Stockholders Meeting
IX. Announcements
New Management Team Members
I Am Asian is the official newsletter
of the Asian Hospital and Medical
Center. The term “I Am Asian”
embodies the new
26
defining
paradigms
the organization — its
aspirations, commitment,
sense
of pride, uniqueness and intrinsic
character. The newsletter reflects
this
philosophy
and
provides
insights on what it means to be
part of the Asian Hospital family.
1
In My Humble Opinion
By Andres Licaros, Jr.
As Time Stood Still...
President and CEO
Savidug is a village in the island of Sabtang best known for
the only remaining centuries old Ivatan Stone Houses. In this
community of less than 150 Ivatans one gets a close look and
taste of how Filipinos have long practiced “Bayanihan” since the
pre-Spanish times and always worked for the greater good of all. If
one family needs to build or repair a home, the whole community is
mobilized into one solid construction team. Each family contributes
something in form of labor or materials such that one does not
need to buy anything and the house will definitely be finished as
scheduled. Working males take a leave from their work if need be
while women and children help in providing food and nourishment
all day long. It is easy to trust the system because all families are
raised in a strong tradition of honesty and open sharing. Truly, the
best of each member is drawn by this pure sense of living in a
commune. Ivatans survived the harsh weather of these northern
islands by keeping the traditions practiced by their forefathers.
I was amazed to notice that every little village has its own
barrio school. A testament to the premium value Ivatans give
to education. Because their population is so small, it is not
surprising to see some grade levels with only two or three
students. Therefore, the teacher to student ratio is so high it is
virtually personalized instruction all the way. Ivatans therefore
take pride in the quality of their primary and secondary education
in the island of Sabtang only seeking the bigger schools of
Basco, Tuguegarao or even Manila for higher education. To my
mind, the urbanites have a lot to learn from these rural folks
in terms of sustainable development through education. Given
the low census per grade level, elementary and high school
graduations are always done at the Sentro of Sabtang. This
way the whole town is witness to the grand celebration of the
young Ivatans who holds the future of this island. Cost effective
yet full of value and meaning.
An old lady harvests fresh farm produce and leaves them
on a table in front of her home, carefully labeling each item
with its price. This allows her to perform the many other tasks
and chores of a homemaker. Anyone who wants to buy can
choose and get the product of his choice. What is unique is
the way they practice self service and honesty, because each
buyer simply leaves the exact amount for the item he took. On
a rare occasion where the old lady finds the total count short
of her expected sales, no day will pass where the person who
forgot to pay the exact amount will not knock at her door to
personally pay. Sometimes, the old lady is suddenly stopped on
the street by someone who apologetically explains that he/she
failed to leave the exact amount and is now ready to pay her. A
simple yet well thought of system of trade that guarantees a fair
compensation for any product or service rendered. This is the
strong fiber that binds a community anchored on mutual trust,
inspiring and rewarding each member to give the very best of
himself. This is what makes the Ivatans a role model for modern
urban communities that has long progressed in commerce
and technology yet remains so far behind in its ability to be a
community capable of sustaining itself for generations to come.
“Wakay” is their local name for sweet potato. It is the staple food
of Ivatans. Anywhere they see each other they get to confirm a
town mate once asked “Wakay Ka?” and with the swift response...
“Wakay!” They say the Batanes sweet potato really tastes unique
because of the very special way they take care of the plant.
Even more special is the way they harvest wakay. Quite unlike
the cost effective systems of modern farming, here in Sabtang
once the plant has matured and becomes ready for harvest,
they will dig the roots ever so slowly to protect the smaller and
less matured roots while carefully cutting only the bigger ones.
Bigger meaning each root weighing around 8-10 kilos. Then the
surrounding soil is loosened and the remaining smaller roots
buried under the loosened soil, nurtured to grow into the next
batch of 10 kilo wakays. Sustainable farming in every sense of
the word; the opposite approach to a modern farmers principle
of instant gratification. Man’s greed for profit weighing heavily on
the natural resource taking its toll in the lower if not completely
lost productivity of the abused land and sea.
The pristine waters of Balintang channel is a rich breeding
ground for the pacific blue tuna; highly sought for its distinct
buttery taste, capable of fetching $25K in the wet markets of
Taiwan, Hongkong and Singapore. The Ivatans have lived with
the rough waves of the channel for generations and a mutual
respect exists between man and the sea. Fishermen of long ago
have to row their wooden boats without sail or motor. Against
2-3 meter sea waves using the sheer strength of the muscles in
their arms and the power of rowing in perfect unison, they have
always successfully crossed the channel each time they need
to go to the main island of Batan. Against the huge trawlers
and punitive abuse of poachers from Taiwan and China, these
fishermen can only watch by the shore as these barbarians
continue to rape our marine resources. Proof of the abuse is
seen with floating carcass of the fish heads and tails after they
have taken the higher value fillet out of each big fish they catch.
The smaller fishes lie dead and floating in the sea, easy food for
migrating falcons during the last quarter of each year.
2
The mountain of Iraya is a long dormant volcano. Known to
have erupted last in the early 1400s, a full century before the
Spanish friars settled in Batan, Sabtang and Itvayat. One can
scale it using a foot path in four hours or less. It is almost always
covered with fog on top but on rare occasions during summer,
to a visitor with a happy and pure heart, Iraya will show her full
majesty for a whole day. Our Philippine rooster called “Labuyo”
abound in the forest of Iraya. Known for its fierce courage in
protecting its young from snakes and monitors lizards, they
are also a beauty to watch in the symmetry and brightness
of the color and pattern of its feathers. Their sense of smell
and hearing is so strong that one can still be a 100 meters
away and they will begin to hide in the thick foliage. Even if you
manage to approach them to as near as 10 meters, it is virtually
impossible to see them because they blend perfectly with their
habitat. One can find their eggs in the nests they have built out
of decaying trunks of trees but you won’t be able to catch them.
Labuyos are only a quarter of the size of the bred roosters from
America but their eggs are four times bigger, the shells thicker
and the eggs pointed. Perhaps to discourage predators from
poaching on their eggs and thus ensure the breed’s survival.
Once more, nature finds a way to constantly teach us a neat
lesson in breeding and survival of species.
Our planet has long been conquered and abused by man; it’s about time
we pay it our due respect and begin to nurture it back to sustainable life.
at me at any time. To think I’m a complete stranger in this
beautiful community and I am constantly taking pictures using
a notebook looking gadget called iPad mini. I said to myself...it
is probably because everyone here, both humans and animals
trust each other. The harsh weather and environment has taught
man to embrace nature’s force instead of fighting it. Accepting
the natural beauty of the land, sea and mountain by living with
it instead of changing it. Looking at the brighter side of their
situation and always respecting the interest of others. Rising
above man’s greed by giving the best of themselves to achieve
success for all. Being genuinely happy for the success of others
because the community becomes stronger. I was awed beyond
words. I was teary eyed as we left these islands I will always
hold a deep appreciation for.
Batanes...once is not enough. I am humbled and...forever
grateful.
Our planet has long been conquered and abused by man; it’s
about time we pay it our due respect and begin to nurture it
back to sustainable life. So that our great grandchildren and
their grand children can continue to enjoy the beauty and
bounty it offers. The cool summer breeze in the hills of Batanes
is a clear proof of concept of how it is still possible to live a
good life in a remote place almost unchanged by time. I roamed
the streets of Chavayan and Savidug, met roosters, hens and
dogs along the way and yet they never scampered nor barked
3
Soul of the Eagle
What It Means to Be “Asian”
By Noli B. Garcia
The eagle is an extraordinary
creature. It soars to great heights
where no other birds dare to fly. It builds
its nest in rocky cliffs, secret caverns, and clandestine
sanctuaries far from the intrusion of mortals. This quality
of elusiveness has made the eagle the symbol of nobility.
The eagle pursues its prey with lethal precision like a
laser-guided missile. This exceptional hunting ability
has made it the icon of power and greatness.
Indeed, the eagle’s magical elegance has been the focus
of much fascination. There are numerous tales written
about this creature. Let me share this classical “Parable
of the Languishing Eagle”, which you have probably
heard . But the anecdote remains relevant because of its
universal message and timeless beauty.
An eagle’s egg was hatched in captivity. The young eagle
was raised inside a small cage where it lived together
with roosters and chickens. For five years, the cage was
his only home and he had never seen the world outside
the wired prison. More than that, he never knew he was
an eagle. He thought he was like the rest—a rooster or
a chicken. Yet, something deep inside bothered him,
something inside told him he was different.
Then one day, a zoologist visited the place and was
surprised to discover the eagle languishing inside the
cage together with the roosters and chickens. At the
zoologist’s insistence, the eagle was taken out of the
cage for the first time in five years. The zoologist held the
eagle in his hands and examined the creature in detail.
He could not believe his eyes—the eagle in his hands
was a rare breed, difficult to find even in the wilds. The
zoologist released the eagle into the air so it could fly. But
alas, instead of soaring, it fell into the ground. The people
who saw the fiasco mocked the fallen bird and asked,
“Has the eagle lost those innate qualities that make it the
object of awe and envy? Has the eagle lost its soul and
has become nothing better than a rooster or a chicken?”
The zoologist challenged the sneering crowd and spoke
with confidence, “An eagle will always be an eagle!”
in five years, the once captive bird breathed the chilly
mountain air; saw the forest canopy that blended with
the infinite sky. As the eagle looked into the sky, he saw
other eagles flying like kings in the morning light. He
heard them singing—it sounded strange yet familiar. The
notes of the songs were sacred. As the eagle listened
intently, he felt a mysterious affinity with the creatures
gliding majestically above. Then like magic, the once
languishing eagle flapped his wings and flew into the air.
As he soared to the sky and joined the other eagles, he
felt a song overwhelming his entire being. It was a paean
of joy. Finally, he was there in the lofty sky where he truly
belonged.
The message of the parable reverberates—an eagle will
always be an eagle.
Asian Hospital and Medical Center possesses the soul
of the eagle—regal, steadfast, unflinching. It has royal
pedigree. Nothing can stop it from fulfilling its destiny.
There were kinks in the past but have been conquered.
There are challenges in the present but these can be
solved. There will be obstacles in the future, but there
will be ways to overcome. The journey to greatness may
encounter humps and bumps, but nothing can stop Asian
Hospital and Medical Center from achieving its visions. All
the employees and doctors in the organization have the
attributes of eagles. This quality differentiates an Asian
employee and an Asian doctor from the rest of the crowd.
We have the best doctors, dedicated management team,
and employees which make Asian Hospital soar with
pride in the firmament of the healthcare industry.
There are great horizons waiting out there. It is time for
the eagle to fully spread its wings and fly toward the
golden sky!
Yes, we are “ASIAN”!
To prove his point, the zoologist brought the eagle to
the mountains, its natural habitat. Thus, for the first time
4
The Essence of Commitment and Service
Find It. Live It. Coach It.
Treasure hunters roam the earth and explore the
depths of the seas searching for the hidden pot of
gold. But man does not have to travel far and wide
to find sunken fortunes. Often times, the precious
treasures are just found inside a man’s heart.
Two of the greatest treasures that every man
can have are Commitment and Service. Why?
Commitment is the fountainhead that gives man
the power to conquer challenges, to achieve great
things, and to rise above himself. On the other hand,
Service is the key that leads to self-fulfillment and
true happiness. Albert Schweitzer, a highly revered
philosopher and physician said, “There is no higher
religion than human service. To work for the common
good is the greatest creed.”
The Asian Hospital and Medical Center greatly
values the essence of commitment and service. This
essence has been incorporated in the institution’s
Vision, Mission, and Core Values. Every doctor,
every employee of the Asian Hospital must live it
and embrace it in every facet of their daily activities.
Everyone in the organization must likewise share it,
teach it, and keep the essence flowing.
The essence of commitment and service defines and
differentiates Asian Hospital from others.This uniqueness
makes us Asian. This is the essence of Asian.
Let us listen to the voices of our staff and doctors
that proudly declare the Asian essence.
5
Voices of the AHMC Staff
“I Am Asian! There’s always something to look forward
to in my work. Everyday is a new day facing different
challenges and different people. I have learned that you will
only understand your clients when you put yourself in their
shoes. And it is really worth it. At the end of the day, the most
important thing for me is to have helped my clients by giving
them unique quality service through seamless admission
process. This is always my goal as an Admission Staff and
employee of one of the best hospitals in the world.”
Ivy Genevieve de la Pena
Admissions Section
“I Am Asian! Our doctors are the best in their practices. Our
nurses run the extra mile to ensure the peace of mind of our
patients and their relatives. All our staff are breaking their
backs so we can provide quality health care. We excel, we
care, we innovate, and we comfort. As an institution, what we
really stand for is excellent and good service, every step of
the way. And every step includes us, the front liners. We show
our patients the special brand of nurturing that is truly Asian.”
Frances Reyes
Supervisor—Admissions Section
“I Am Asian because I serve my patients with compassion
and adapt to their individual needs. With me is a team of
hardworking nurses who give their excellent service, with
respect, integrity, and fairness. We all work with a smile.”
Marissa R. Nero
Assistant Manager/Nurse –GNU Tower 2
“I Am Asian and the needs of my customers come first.”
“I Am Asian and I am saving lives by cleaning my hands! In
Asian, we value our hands because it is the main instrument
of healing. With the touch of the hand, we provide comfort
and assurance to our patients that they are in good hands.”
“I Am Asian! My Asian Hospital family makes my work feel
like it’s not work at all. Indeed, wisdom and perseverance is
very contagious in Asian Hospital. Learning is always part
of the Asian life. My daily interaction with my colleagues,
the various experiences I shared with them, and the many
professional exposures I gained, have developed my
personality and personal skills. There are still so much more
to learn. I am very thankful to Asian Hospital for the endless
opportunities that came my way and those still to come.”
James Olaivar
Senior Manager, Lifestyle Medicine Center
Jose Paulo Flor
Nurse, Infection Control
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Amy Rose Aure
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Supervisor, Cent
“I Am Asian because I always work with a purpose. I allow
my staff to develop their own areas of responsibilities and
encourage their initiatives. I always instill in them the value
of Teamwork.”
“I Am Asian! AHMC Employee shows dedication to work
by devoting our personal time to it. One of the best ways to
show our dedication is when we are willing to give up our
personal time by coming in early or staying late and having
extra hours for special assignments or agreeing to be on call
24/7 for after-hours customer inquiries. But despite all these,
we still feel energized and ready to take more challenges.
Proud to be I Am Asian!
Marvin Dellagas
Manager, Housekeeping Department
Jeffrey Soliman
Admissions Staff, BSO
“I Am Asian! I am proud to be with this institution for 12
years. This is where the best people and the best care
can be found.”
Maybel Raymundo
Assistant Manager, BSO
“I Am Asian because I think outside the box and always
search for innovative ways to help enhance the hospital’s
continuing journey of excellence.”
Mylene Bathan
Supervisor, Purchasing Department
“I Am Asian because I enjoy work
ing with a positive
team. We have a great team work
. The positive
support and interaction among staff
members is a big
part of why I like working here. I have
been employed
at AHMC for 5 years now & I have
really learned a lot
since then. I feel like we are one big
family. It is a place
where everyone cares about ever
yone. A truly great
environment to work.”
Jheng Peji
Quality Management
“I Am Asian because I possess the three Cs - Competence
to carry out our Mission. Commitment to focus on our
Vision. Compassion to live our core values.”
Mark Napoles
Marketing Officer
“I Am Asian because looking at the five years spent at
AHMC, how time goes by so fast! Thank you to AHMC
Management for the personalized watch that serves as a
reminder that you remember!”
Ramil Camañag
Manager, Business Development
Cristina Paula Alvarez
Resource Nurse, CSPU
6
Voices of the Asian Doctors
“I Am Asian. Since its inception, when a few were still roaming
its corridors, my husband Kit and I were already here at Asian.
Until today, we are still in awe about how it made a difference
not only in our lives but most especially to our beloved patients’
health and wellness. Keep on kicking Asian.”
“I Am Asian because ‘I Care’. My patients’ well-being comes
first. I owe them the compassionate and integrative health
service due anyone. Knowledge, skills, and professionalism
are MUSTS for an ‘Asian’; these are the guiding principles
of my practice.”
Dr. Ofelia Najos Valencia
Incumbent Head, Heart Station
I regularly update
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Dr. Lemuel Del Rosario
Dept. of Occupational & Family Medicine
“I Am Asian! I’m safeguarding total wellness and women’s
health in a compassionate environment where physicians
and staff know and respect each other, work together to
deliver world class care. This is ASIAN, where service has
become a way of life and health a matter of lifestyle.”
Dr. Evangeline Handog, Chair,
Department of Dermatology
“I Am Asian! I treat my patients with the highest respect
regardless of age, sex, social standing, or race. I am sensitive
to their needs and always listen to what they have to say.”
Dr. DJ Gabriel
ICU Consultant
“I Am Asian! I listen to the needs of our patients and their
families in order to provide them genuine caring service.”
Dr. Victoria Marbibi
Manager, Center for Women’s Health
“I Am Asian because I care for my patients and
give them the best care possible.”
Dr. Michael Sales Diaz
Consultant, Dept. of Obstetrics & Gynecology
“I Am Asian inside and outside! I practice what I teach to all
my patients (e.g. non-smoker, clean living, active lifestyle). I
set an example to others on how it is to be a true professional.
I value what others impart to me, because I want to learn
new, wonderful things everyday to build my character, skill,
and expertise. I love God who gives me strength and the
grace to humbly be His instrument of service.”
“I Am Asian! I strive to give the best of myself
always for the benefit of my patients.”
Dr. Lenora Fernandez
Consultant, Pulmonary Medicine
Dr. Paul Nierva
Consultant, Dept. of Occupational & Family Medicine
“ I Am Asian! I have efficient and dedicated people who work
with me in the hospital specially the Cathlab and nursing staff.”
Dr. David Raymund Salvador
Cardiovascular Consultant
“I Am Asian! I have passion in what I do and always work to
be the best in my area of expertise.”
Dr. Mae Singson
Consultant, Department of Ophthalmology
Dr. Ernesto Chua
Section Head, Cardiac Cathlab
The essence of commitment and service will guide the journey along the road. It pays to keep in mind the following nuggets
of wisdom from the sages:
“A winner makes commitment. A loser makes promises. It takes deep commitment to change and an even deeper commitment to grow.”
“Service is the noblest act that every man can do.”
We have found it. Let us live It. Let us coach it!
7
The “I Am Asian Award”
The “I Am Asian” Award is the institution’s special way of giving recognition to the doctors who best embody the Asian Hospital
and Medical Center’s five (5) core values namely: Fairness, Integrity, Teamwork, Excellence, and Respect.
Many of the doctors of Asian Hospital are deserving of the said recognition and are role models of the core values mentioned. We believe
that all our doctors share the same commitment to excellence and compassionate care. We salute all the doctors of Asian Hospital!
But while many deserve, we want to give special recognition to those individuals who have carried the banners of the institution
with great pride, honor, and dignity during the past years.
The Awardees:
1. Dr. Sol Z. Alvarez for embodying the core value of Fairness.
All through these years , Dr. Alvarez has always shown wisdom and compassion in dealing with his
patients, colleague doctors, and the people he has been working with.
Strong yet gentle. As Head of the Credential Committee for almost 10 years, Dr. Alvarez has shown
FAIRNESS to everyone whether new or old credentialed Physician. Certainly, Dr. Alvarez radiates the
warmth that everyone deserves.
2. Dr. Esperanza I. Cabral for embodying the core value of Integrity.
Dr. Cabral’s career is a catalogue of brilliant achievements: a renowned cardiologist, a distinguished
educator, an accomplished leader, an advocate of health interests.
All through these years, Dr. Cabral continuously adheres to the highest ethical principles in both her
professional and public pursuits. She has remained resolute in pursuing what she believes is right. Dr.
Cabral is truly an icon of achievement, sincerity and integrity.
3. Dr. Luis M. Rivera for embodying the core value of Integrity.
(Co–Awardee with Dr. Cabral)
In his successful practice as a Pediatric Pulmonologist, Dr. Rivera has consistently adhered
to the highest ethical standards. His patients, colleagues and staff always can attest that he is a man
who always walks in the right path. As one of the pioneer consultants of Asian Hospital, Dr. Luis Rivera
was very instrumental in recruiting more doctors to join the hospital. With his unquestioned integrity,
many doctors were convinced to join the institution.
4. Dr. Rodrigo B. Floro for embodying the core value of Teamwork.
(Posthumous)
Dr. Floro epitomized unwavering support and committed partnership in the achievement of common
goals. Together with Dr. Jorge Garcia, Dr. Floro built the foundations of Asian Hospital and Medical
Center and showed that dreams could be achieved if everyone works hand in hand. Being the first
Chief Medical Officer of Asian Hospital, he developed the basic foundation of the Joint Commission
International Standards. He developed the team of doctors who made Asian Hospital what it is today.
5. Dr. Evangeline B. Handog for embodying the core value of Excellence.
Dr. Handog, Chair of the Department of Dermatology, has gained the international recognition of
her peers when she was elected President of the prestigious International Society of Dermatology
during its general assembly at the 11th International Congress in Delhi India in December 2013. Dr.
Handog is spearheading the organization’s Executive Committee for the years 2013-2017. The ISD has
2,000 members from 78 countries around the world. It’s a great honor to have a Filipina heading such
organization.
6. Dr. Hermogenes P. Villareal for embodying the core value of Excellence.
(Co – Awardee with Dr. Handog)
Dr. Villareal, Chairman of the Department of Dentistry, has earned the recognition of his international
colleagues and was awarded the title of Master of the International College of Dentists (MICD), a
worldwide organization of dentists during the ICD International Council meeting held in Mexico. It is a
distinction granted to Fellows who have rendered eminent service to their Section. It is one of ICD’s
highest recognitions.
7. Dr. Jorge M. Garcia for embodying the core value of Respect.
Dr. G, as he is fondly called, has been one of the primary driving forces behind the continuing success
of Asian Hospital and Medical Center. Our founding chairman had a dream—to uplift the healthcare
standards in the Philippines and build a hospital at par with the world’s best.
With determination and unwavering courage, Dr. G led Asian Hospital to where it is now. He is a towering
icon of visionary leadership , highly respected and admired both in national and international circles. Dr. G
has carried the banners of Asian Hospital with great dignity and pride.
8
Service Excellence 2013 Awardees
By Aimee Jane Martinez
It has always been the Hospital’s thrust to recognize and reward deserving employees.
Let’s get to know more about our 2013 Service Excellence awardees.
Non-Clinical Function Awardee:
Jayson M. Chavez
Document Controller,Quality Management
Jayson was hired last October 23, 2006 as Administrative
Assistant assigned at 10/F General Nursing Care. After
almost two years, he was transferred to Quality Management
as Document Custodian. His function as Document
Custodian includes collaboration with all departments and
hospital committees in ensuring complete and accurate
data collection. Jayson was one of those who actively
participated in the JCI accreditation preparations and
during the accreditation week. With his determination and
consistency in work deliverables, he earned his promotion
last April 1, 2014. He now functions as the Document
Controller assigned at Quality Management.
What do you think was your major contribution for you to
be the 2013 Service Excellence awardee for Non-Clinical
Functions?
Being Document Controller, one of my main responsibilities
is to secure all important documents in the hospital. It
includes the policy, work instructions, job descriptions, forms,
plan and manuals, etc. During the past JCIA accreditation, I
collaborated with all the concerned Departments to ensure
compliance with the accreditation requirements.
What does “I am Asian” means to you being the 2013
Service Excellence awardee for Non-Clinical Functions?
“I am Asian” means a lot to me— the core values of our
institution are the main framework of being I am Asian.
Fairness, Integrity, Teamwork, Excellence and Respect
for one another. These are the main ingredients of being
proud I am Asian.
9
Aside from our core values, we should have a strong
heart to face any challenge in our lives. And the most
important—always be happy and wear a smile in good
or bad moments.
To whom do you share your award with?
I’m sharing this award to my colleagues, especially my
QMD family, PCS family, my friends, my bosses. They are
the ones who boosted my morale to face all the challenges
inside and outside of this institution. Without their love and
guidance I cannot reach the point where I am now.
Clinical Function Awardee:
Marcelito R. Olesco Jr
Staff Nurse, 9th floor/General Nursing Unit
To whom do you share your award with?
Mars is currently assigned at 9/F General Nursing
Care. He was hired last September 21, 2011 and has
been assigned at different Critical Care Units, including
Telemetry, NICU and MSICU. He has been consistently
included in the Patient Satisfaction Survey as one of those
nurses who were commended by our patients and guests.
His recent commendation was endorsed by the Office of
the President and CEO; as the commendation letter was
forwarded by the patient directly to Executive Office.
What do you think was your major contribution for you
to be the 2013 Service Excellence awardee for Clinical
Functions?
I share this award to my boss/mentors, Sir Aldrin Dabu,
Mam Lira Labuntog, Mam Fatima Hornilla. These people
have witnessed how I started, struggled and how I was
able to mold my skills and knowledge. From the start
they trusted me and give me the opportunity to be able to
show what I can do for this job that I love. I also share this
award to my 9th floor family, the place where I was able to
enhance my skills and knowledge. Special thanks also to
Mam Maria Carissa Mendoza and Sir Ivan Andal for being
very supportive of me as my charge nurse. I also share this
award to my parents, Marcelito C. Olesco & Ma. Theresa
Olesco, and lastly to my girlfriend, Johanna Joy Varca.
Being able to have a patient first attitude and able to
provide a quality nursing care and skills to my patients and
being able to help my colleague to have a positive attitude
and outlook towards our duty.
What does “ I am Asian” means to you being the the 2013
Service Excellence awardee for Clinical Functions?
It means being able to have the core values (Fairness,
Integrity, Teamwork, Excellence, Respect) and having the
standards of a JCIA accredited hospital within me as my
guide to be able to give the best nursing care to my patient.
I’m proud to say that “I am Asian”.
10
ASIAN CELEBRATIONS
The Asian Doctors’ Recognition Night
A Celebration of Commitment and Partnership
The eagle soars like a triumphant monarch across the sky
because of the winds beneath its wings. A magnificent
cathedral is built by the simple bricks contributed by many
hands. There are many metaphors describing the same
idea, but the bottom line remains the same—it takes
commitment and partnership to make great things happen.
It was not only a night of tribute but also an evening of
entertainment and fun.With acoustic music accompaniment,
the doctors ended the evening belting the iconic songs of
yesteryears to the beat of new age music— Elvis Presley,
the Bee Gees, the nostalgic airs of the sixties, seventies,
eighties and nineties.
What has made Asian Hospital and Medical Center what
it is today? The sense of committed partnership of the
hospital management, its employees, and its doctors
has made AHMC an institution of global expertise and
compassionate care. Everybody, sharing the same
passion for service and excellence, working hand-in-hand,
has made the difference.
Like the lingering melody and lyrics of a favorite song, the
Asian Doctors’ Recognition Night would always be etched
in the treasury of memories.
In appreciation of the valuable contribution of the partnerdoctors to the continuing success of the institution, the
Asian Hospital and Medical Center hosted the Doctors’
Recognition Night on May 16, 2014 at the Palms Country
Club in Alabang, Muntinlupa City. Spearheaded by Mr.
Andres Licaros Jr., President and CEO, the event was
a night of tribute, a celebration of commitment and
partnership.
The highlight of the evening was the “I Am Asian Award”, a
special recognition to the doctors who best embodied the
Asian Hospital and Medical Center’s five (5) core values
namely: Fairness, Integrity, Teamwork, Excellence, and
Respect.
While every doctor of Asian Hospital was deserving of the
Award, the Management wanted to give special recognition
to those individuals who have carried the banners of the
institution with great pride and dignity during the past years.
The Awardees were chosen by the hospital’s Management
Committee (MANCOM) after due deliberation and careful
assessment of their achievements and contributions.
The “ I Am Asian” Awardees:
1. Dr. Sol Z. Alvarez for embodying the core value of
Fairness.
2. Dr. Esperanza I. Cabral for embodying the core value of
Integrity.
3. Dr. Luis M. Rivera for embodying the core value of
Integrity (Co – Awardee with Dr. Cabral).
4. Dr. Rodrigo B. Floro for embodying the core value of
Teamwork (Posthumous ).
5. Dr. Evangeline B. Handog for embodying the core value
of Excellence.
6. Dr. Hermogenes P. Villareal for embodying the core
value of Excellence (Co – Awardee with Dr. Handog) .
7. Dr. Jorge M. Garcia for embodying the core value of
Respect.
11
The 10th Founder’s Cup
A Showcase of Competition and Camaraderie
With a great swing, Dr. Jorge Garcia hit the first golf ball that
landed on the fairway of Hole Number One. Fireworks followed
rattling the clear, morning sky. That officially marked the
beginning of the 10th Founder’s Cup held in honor of the Asian
Hospital’s founding Chairman, Dr. Jorge Garcia.
After the dust of competitive golf cleared, the following winners
emerged:
On that clear summer day, May 23, 2014, more than a hundred
golfers gathered at the Manila Southwoods Golf and Country
Club to participate in the annual tournament. With competitive
spirit mixed with authentic camaraderie, the Asian Hospital
doctors, their guests and friends showed their golfing talents in
the 18-hole event. It was a two-man scramble team event.
Class A Champion : Dr. Marc Reyes
Angelico Romero
Overall Champions : Jujeth Benedicto
Felix Cortez
Class C Champion : Dr. Juju Yutuc
Dr. Frank Velarde
The awarding ceremonies were held at the main Clubhouse
where everyone was treated to sumptuous lunch, great
entertainment and a bonanza of prizes.
The Asian Hospital Multi-Purpose Cooperative
By Marivic Romualdez
Inspired by the “Bayanihan” spirit, the management and staff
of Asian Hospital and Medical Center formed its Multi-Purpose
Cooperative. Pooling their resources together, the members joined
hands for the purpose of addressing the members’ common
economic concerns. It was organized primarily to help alleviate
the members’ increasing financial needs.
Indeed, a seed has been planted; each member’s wish is to see
the investment grow so it can continue to serve all its members’
needs.
For inquiries on how to become a member, please visit the Coop
Store at the Lower Ground Floor Tower 1, and ask any of our
volunteer members.
The journey started in September 2012 when Mr. Andres M.
Licaros, Jr., President and CEO, decided it was time for Asian
Hospital & Medical Center to have its own cooperative. AHMC’s
Human Resources Department was tasked to contact the
Cooperative division of the City of Muntinlupa to orient those
interested. By November 15, 2012, the membership was formally
opened to all Asian Hospital employees. Low-interest loans to
members started shortly after.
Another milestone happened on May 13, 2014 when the
Cooperative opened its convenience store at the Asian Hospital’s
lower ground floor. The ceremonial ribbon cutting was made by the
members of the AHMC’s Management Committee, spearheaded
by Mr. Andres Licaros Jr. The hospital’s chaplain, Fr. Eusebio
Balcueva, led the blessing rites of the site. On the same day, the
first General Assembly for all members was conducted wherein
the Cooperative Officers presented the status of membership,
financials, and other information.
12
13
14
Asian’s Summer Splash
By Leilani Joy “Lj” R. Igarta, RMT
Photos by Albert P. Henoguin
The first summer outing of Asian Hospital was held last
May 15-16, 2014 at the Splash Island Resort in Biñan,
Laguna. Attended by various representatives from the
four major groups –Ancillary Services, Strategic Support,
Finance, and Nursing Services –the water park’s Harbor
was filled with energetic employees rhythmically swaying
to the retro tune at play.
No Guts , No Glory
The outing began with a hip-hop Zumba dance number,
where representatives in blue, red, yellow and green
outfits filled the dance area. As it turned out, the Green
team from the Nursing department outnumbered the rest
and won the most number of Zumba early birds on the
first and second day of the event.
Mr. Abiel Alacapa from Rehab (Ancillary Services) and
Ms. Jenna Cruz from Medical Affairs (Strategic Support)
won Mr. and Ms. Bikini Open, on Day 1. While the following
day was dominated by strutters from the Nursing Services
Group, Mr. Jess Calma and Ms. Vivienne Tusing as Mr.
and Ms. Bikini Open, Day 2.
Celebrating in a Grand, Fun Way
In his congratulatory remark, our President and CEO, Mr.
Andres Licaros Jr. said that this year’s summer outing
was “in celebration of the good work we’ve done in the
past two years”, and encouraged each one to continue
“to share the best of each other and try to give what is
good in each of us.”
Amidst the intense summer heat, the rest of the
participants took cue and gave their best to “bringing
home the bacon” and gain the highest number of points
for their respective departments. By the end of the day,
Nursing Department emerged as Overall Winner.
15
The Bikini Open, was undoubtedly the most awaited
portion of the summer outing . It was one of the major
highlights of the event . The contestants, both male and
female, showed their flawless shapes and enviable abs
to the admiring audience.
Other Events
Looking Forward
Aside from the Paint Ball matches, where the Strategic
Support team won for both days, the ground games –
Bubble Walk, Centipede and Trolley – proved to be both
challenging and thrilling.
It was a day of fun, a time for re-invigoration and
camaraderie. Mr. Licaros quipped, “Congratulations! Let
us look forward to bigger summer outings year after year.”
Free time was spent by trying out the different slides,
rides and attractions the resort has to offer. Others opted
to take naps in their cabanas or air-conditioned cottages.
Some queued enthusiastically to the photo booth to
have their souvenir pictures. Others shied away from
the scorching heat of summer and enjoyed the music
provided by a live band.
16
CENTERS OF EXCELLENCE
The Caring Hands of the Experts
The Asian Hospital Minimally Invasive Surgery Team (AHMIST)
By Noli B. Garcia
What comes to mind when you hear the word surgery? Probably,
you see the frightening images of sharp scalpels, more than six-inch
incisions, and unsightly scars.These images make one unconsciously
anticipate pain, discomfort, and the long road to recovery.
But now, there are better options that can make surgery a nontraumatic experience. Here at the Asian Hospital and Medical
Center, our Asian Hospital Minimally Invasive Surgery Team
(AHMIST) is redefining how surgery should be with groundbreaking techniques and advanced technology that can result
in faster recovery, reduced scarring, less pain or discomfort,
and highly effective surgical treatment.
What is Minimally Invasive Surgery (MIS)?
Minimally Invasive Surgery (MIS) involves fewer, smaller incisions
than conventional surgery, and in certain cases no incisions at all.
In traditional surgeries, a surgeon needs to make a large incision
in order to operate. With MIS, the surgeon makes a few small
holes—usually less than half an inch. The surgeon then inserts
specially designed, thin instruments and sophisticated miniature
camera to perform the operation through the smaller opening.
Images from the endoscope or camera are projected on high
definition screen monitors in the operating room so surgeons can
get a clear, magnified view of the surgical area. The instruments
allow the surgeons to perform operations with minimal injury to
the body. The incisions can be closed with only few stitches. The
results are less pain, more rapid recovery, and a faster return to
normal living. Many of these procedures may be performed on
an outpatient basis or require only a one-day hospital stay.
17
Surgical Expertise and Personalized Approach
At the Asian Hospital, our minimally invasive surgical program
is led by recognized leaders and experts in minimally invasive
surgery and surgical endoscopy . Our laparascopic surgeons
have received formal, structured, and advanced minimally
invasive surgical training in the best fellowship programs in
Europe, North America, and Asia in order to perform the highly
technical procedures. They are very much skilled and adept
in handling the most complex surgical cases in the least
invasive fashion. With their extensive experience, many of our
surgeons are highly esteemed in the surgical community and
are currently actively conducting various postgraduate courses,
teaching these procedures to other surgeons, physicians, and
allied health personnel from institutions all over the country.
If you or a loved one has been diagnosed with a condition that
may require surgery, our surgeons can help. We are committed
to inform you of all your treatment options, and help you
understand the benefits and risks of each. Our patients are
provided personalized, compassionate care from pre-operative
evaluation to follow-up visits after surgery. At Asian Hospital
and Medical Center, we provide you with expertise backed-up
by verified outstanding training credentials of our surgeons who
have more than a decade of clinical experience in ADVANCED
minimally invasive surgery and the BEST state-of-the-art
equipment to ensure the safe outcome for all our patients.
What We Offer: Better Treatment Options
At the Asian Hospital and Medical Center, minimally invasive
procedures are used whenever possible. From the smallest newborns
to the elderly, we are able to offer minimally invasive surgeries as well
as minimally and noninvasive diagnostic procedures.
Some of the more common minimally invasive surgery
procedures are:
Cholecystectomy
This is the most common procedure being performed. A
cholecystectomy is removal of the gallbladder. This procedure
is provided to relieve pain caused by stones in the gallbladder.
It takes about an hour and requires a general anesthetic. Only
an overnight stay in the hospital is usually required.
Appendectomy
Appendicitis is one of the most common surgical emergencies
caused by the inflammation and infection of the ruptured
appendix. Appendectomies are easily done by laparoscopy.
Multiple studies have shown the advantages of laparoscopy to
patients with ruptured appendicitis.
Hernia Repair
Hernia is a bulge at any part of the abdominal wall but the most
common area is the inguinal area. Contents of these hernias
vary from fatty tissue (omentum) to intestines. Laparoscopic
hernia repair entails repair of the defect from the inside, or
behind the defect. This translates to better repair. Multiple
studies have shown advantages of these repairs over open
mesh hernia repair. Usual stay is two days.
Metabolic and Bariatric Surgery
This is a weight-loss procedure that is performed to treat the growing
problems of obesity and diabetes mellitus. This is also performed
to treat many other medical illnesses associated with obesity like
obstructive sleep apnea, hypertension, joint pains, and infertility
in women. As a result, late stage complications, as a result of the
obesity, of the medical illnesses and pre-mature death among young
individuals are prevented. Hospital stay is only two-three days.
Colectomy
Portions of a diseased colon or large intestines are removed
laparoscopically. Various procedures are performed to treat benign
conditions of the bowel as well as some cancerous conditions. A
hospital stay averages four days, versus seven days for open surgery.
Splenectomy
This procedure is performed for the diagnosis and treatment
of diseases affecting the spleen, the most common being ITP
(Idiopathic thrombocytopenic Purpura) which is a disease that
destroys platelets in the blood. A hospital stay averages two
days, versus five days for open surgery.
Adrenalectomy
This procedure is done for a variety of afflictions of the adrenal
glands, such as Cushing’s (a disease that stimulates excess
steroid production) or Conn’s (a correctable disease causing
high blood pressure). A hospital stay averages two days, versus
five days for open surgery.
Laparoscopic Gastric Surgeries such as:
Anti-Reflux Surgery
Many Filipinos suffering from gastroesophageal reflux disease
(GERD) get little or no relief with prescription acid suppressants,
diet modifications and lifestyle changes. This procedure is designed
to alleviate these symptoms. The disease may become a potentially
dangerous digestive condition resulting in esophagitis or strictures
or even cancer of the esophagus. Surgery may be curative. This
procedure is sometimes referred to as a hiatal hernia repair or
Nissen fundoplication. The hospital stay is generally one day.
Gastrectomy
There are several indications for gastrectomy or resection of stomach,
whether partial or total. The most common indication is cancer.
Studies have shown better D2 dissection (lymph nodes) outcomes in
laparoscopy than in open in the hands of skilled surgeons.
These are just some of the procedures being performed in Asian
Hospital by the Asian Hospital Minimally Invasive Surgery Team.
Faster Recovery and Better Treatment Outcomes
By undergoing minimally invasive surgery (MIS) procedures,
our patients experience many benefits over traditional surgeries.
These include :
Less Pain
MIS procedures significantly cause less post-operative pain
and discomfort. Studies have shown that patients undergoing
MIS procedures report less pain and require smaller doses of
pain relievers than patients undergoing traditional surgeries.
Shorter Hospital Stay
Shorter hospital stay and quicker return to normal activities.
Patients who undergo MIS procedures are usually able to go
home sooner. And more importantly, the patient is able to return
to normal activities and return to work in less than one week.
Less Injury to the Body
Surgery in itself causes trauma to the body. Larger incisions
causes more trauma to the body than smaller incisions do.
The body reacts to these trauma causing decreased body
resistance, healing, and general well being. The lesser trauma
the body sustains, the faster the recovery of the patient.
Less Scarring
MIS procedures require smaller incisions—which means
smaller, less noticeable scars. Hence, a distinct advantage is
more cosmetically acceptable non-noticeable scars
Higher Accuracy Rate
A higher accuracy rate for most procedures. Because MIS
procedures use high definition video-assisted equipment, the
surgeon has better visualization and magnification of internal
organs and structure. For patients, this translates into a more
accurate and definitive procedure.
At Asian Hospital and Medical Center, we believe that surgery should be performed in the least invasive fashion through which
surgical goals can safely, efficiently, and effectively be accomplished.
For more information regarding our Minimally Invasive Surgery Team and the advanced services they offer you may visit our
website at www.asianhospital.com or contact the Marketing Department at telephone number 771-9000.
18
NEW SERVICES
The New Outpatient Diagnostic Services
Bigger and Better
To ensure greater convenience , the new Out Patient Diagnostic
Services (OPDS), offers a more relaxed , comfortable setting
to its customers. There are spacious waiting areas, more
testing cubicles, and well-designed diagnostic procedures
and facilities to address the patients’ needs
Using the latest technology, our well-trained
and
dedicated staff will be glad to perform all the patients’
laboratory requirements, ECG and X-ray . Most results
can be made available in merely two or three hours.
Located at the Tower 2, Upper Ground Floor, the new Out
Patient Diagnostic Services (OPDS), is open all days of the
week to serve our patients . Monday to Saturday from 7:00
am- 7 pm, Sundays and Holidays from 8:00 am – 4:00 pm.
We also offer Wellness Packages , at very affordable
prices, such as:
19
1.
Basic Laboratory Packages
- Complete blood count with platelet count (cbc)
- Urinalysis, routine
- Fecalysis (routine stool examination)
2.
Basic Medical Screening
-
-
-
-
-
3.
Advance Medical Screening
-
-
-
-
-
-
-
-
Complete blood count with platelet count (cbc)
Urinalysis, routine
Fecalysis (routine stool examination)
X-ray: Chest PA
EKG
Complete blood count with platelet count (cbc)
Urinalysis, routine
Fecalysis (routine stool examination)
X-ray: Chest PA & Lateral
EKG
Hepatitis B surface antigen (hbsag)
Hepatitis B surface antibody (anti-hbs)
Blood typing; abo & rh
4.
Superior Packages (Non – Senior Citizens)
-
-
-
-
-
-
-
-
-
-
-
5.
Superior Packages (Senior Citizens)
-
-
-
-
-
-
-
-
-
-
Complete blood count with platelet count (cbc)
Urinalysis, routine
Fecalysis with Occult blood (immunochemical)
X-ray: Chest PA & Lateral
EKG
Lipid panel; (total chol, ldl, hdl, trg, vldl)
Fasting blood glucose (fbs)
Blood Urea Nitrogen (bun)
Creatinine (crea)
Uric acid
Consultation
Complete blood count with platelet count (cbc)
Urinalysis, routine
Fecalysis with Occult blood (immunochemical)
X-ray: Chest PA & Lateral
EKG
Lipid panel; (total chol, ldl, hdl, trg, vldl)
Fasting blood glucose (fbs)
Blood Urea Nitrogen (bun)
Creatinine (crea)
Uric acid
QUALITY CORNER
Our Patients, Our Success!
Launch of Joint Commission International (JCI) 5th Edition
By Ana Maria Y. Jimenez, RN, MAN
The Asian Hospital’s Journey of Excellence continues
with the launching of the JCI’s 5th Edition Accreditation
Standards in preparation for 2016.
The launch was undertaken starting the first week of May
2014 with the dissemination of the highlighted standards
through email blasts and placemats. It continued for two
weeks , reaching the highpoint on May 16, 2014 wherein
the AHMC community was treated to an entire day of fun,
excitement and learning held at the Conference Facility
Unit, with the reverberating theme of ‘Our Patients, Our
Success!’. The culminating event , spearheaded by the
Quality Management Department—in collaboration
with the Staff Educators from the Human Resources
Department, Marketing Department, IT Department and
Housekeeping Department –was attended by doctors,
along with other participants from Ancillary, Nursing, and
other hospital departments.
The event ran for an exhilarating total of four, twohour sessions, which all opened with an explosivelyentertaining Audio-Video Presentation of the Asian
Hospital Milestones. Director for Quality Management,
Dr. Jose M. Acuin delivered the preamble on the JCI 5th
Edition Standards for each session followed by a series
of video clips highlighting the standards on Collaborative
Care Planning, Clinical Practice Guidelines, Rapid
Response System and Fall Prevention.
The momentum of excitement was propelled onwards by
the JCI Boys, Jayson Chavez, Vincent Brandes, Paolo
Morales and Victor Peria, who burst onto the scene with
their crazy dance moves serving as an introduction to
the fun-filled JCI quiz akin to the classic “pera o bayong,”
where doctors, nurses, and other health care practitioners
and hospital employees participated.
Each session was graced by the Management Committee
(ManCom) members as they led the participants in reciting
the Pledge of Excellence towards the end of each session,
and after which, everyone smothered their hands with
colourful paint, and pressed them against the canvass to
create a Mural of ‘I Promise,’ ‘I Swear,’ ‘I Commit,’ and ‘I
Pledge,’ attesting each one’s commitment to excellence.
Learning with fun, building teamwork, upholding quality
and patient safety practices were just a few of the many
themes of the day.
For the remainder of 2014 , the entire Asian Hospital &
Medical Center family should expect a series of thrilling
events as we will hold the first AHMC Quality Symposium
in September 2014, among others. Aside from the
training series on the 5th edition standards, a quality
improvement storyboard competition and exhibition will
be held. The competition is designed to showcase the
improvement journeys of selected AHMC departments
by demonstrating the approaches, results, challenges,
and lessons learned.
20
Moving Forward in the Prevention of Hospital Acquired Infections
Real-Time Hand Hygiene Compliance Monitoring System as a Tool
By Nicolo Andrei A. Añonuevo, RN, MAN
Hospital acquired infections (HAI) are common among the elderly,
neonates , diabetic, and other immuno-compromised patients.
The Asian Hospital and Medical Center, through its Infection
Prevention and Control Committee (IPCC), continuously monitors
occurrence of these HAIs and implements strategies to address
the said issue. One of the strategies is the implementation of
bundles of care or group of interventions, that when applied
together achieves greater effectiveness for the patients.
an ID badge. Hand hygiene monitors are placed on existing
wall mounted hand rubbing and hand washing stations. As the
healthcare staff approaches the stations, the hand hygiene
monitoring device communicates with the Tag via Infrared and
automatically records hand hygiene compliance. A beeping alarm
also reminds the healthcare staff that he/she missed hand hygiene
and he/she needs compliance. A report is then generated that is
very useful as a tool for action.
One element of bundles of care for preventing HAIs is hand
hygiene. Hands of healthcare workers are the most common
vehicle for the transmission of microorganisms from one patient
to another and from a contaminated environment to patients. The
World Health Organization (WHO) supports and pushes hand
hygiene as the single and most economic way to prevent HAIs.
In an effort to promote patient safety by increasing hand hygiene
compliance, Asian Hospital participates faithfully in the hand
hygiene awareness program initiated by as celebrated by WHO
every 5th day of the month of May each year.
As one of the pioneers with the Real-Time Hand Hygiene
Compliance Monitoring System aligned with the bundles of care
for prevention of HAIs, AHMC is preventing the spread of infections
in the ICUs thereby promoting a culture of safety for the patients,
relatives, visitors, healthcare staff and the hospital as a whole.
To improve hand hygiene compliance and monitoring, in June
2014, AHMC took a further step by engaging to Real-Time
Hand Hygiene Compliance Monitoring System. With this, an
individualized Tag is assigned to healthcare worker, worn with
For
this project, Asian Hospital partnered with Excelion
Technology of Canada. The pledge of agreement was signed
on May 21, 2014 by Mr. Andres Licaros Jr,, President and CEO
of AHMC and Mr. Nestor Cruz, CEO of Excelion Technology .
The event was witnessed by dignitaries : Mr. Andrew SaxtonParliamentary Secretary to the Canadian Minister of Finance, Mr.
Neil Reeder-Ambassador of Canada to the Philippines, and Mr.
Teodoro Herbosa-Undersecretary of the Department of Health
Asian Hospital signs pledge of agreement with Excelion Technology on May 21, 2014 in Muntinlupa City, with The Honorable Andrew Saxton,
Parliamentary Secretary to the Minister of Finance of Canada (second from the left) as witness. Also present at the event are (from left): Mr.
Nestor Cruz, CEO and President of Excelion Technology; Department of Health Undersecretary Teodoro Herbosa (middle); Mr. Andres Licaros, Jr.,
President and CEO of Asian Hospital and Medical Center; and His Excellency Neil Reeder, Ambassador of Canada to the Philippines.
21
Adapting to Change
Asian Hospital Fully Implements New Disease Classification System
By Ronaldo Yacat, Jr.
What is Clinical Coding? Why do we have to classify
diseases? These are some of the questions that we
hear whenever a clinical coding process is encountered
at healthcare facilities.
Clinical Coding is a process wherein diseases, health
related problems and procedure are converted
In line with the Department of Health’s directive for all
hospitals in the Philippines to adopt the ICD-10 System,
and in compliance with Philhealth’s requirements, Asian
Hospital and Medical Center has been fully implementing
the new classification system. This ensures reliable data
gathering and analysis in accordance with international
standards.
from text to alphanumeric code. The International
Classification of Diseases version 10 (ICD-10) is a limited
number of mutually exclusive code categories assigned
to all disease concepts. The main purpose of clinical
coding is for easy storage, retrieval and analysis of data,
and for generation of hospital statistical report.
HEALTH ALERT
Rainy Season Increases Your Risk for
Leptospirosis: Know Your Protection
By Nicolo Andrei A. Añonuevo, RN, MAN
According to the Philippine Atmospheric, Geophysical
and Astronomical Services Administration Official Gazette
which was out June 2014, the prevailing synoptic conditions
over the country are now characterized by southwesterly
windflow, high humidity, and occurrence of daily rainshowers
and thunderstorms.
During the next two (2) months (July-August), near (81120%) to above normal (>120%) rainfall conditions are
expected in most parts of the country.
Now that the rainy season is here, bacterial diseases
become prevalent in the community. One bacterial disease
that affects both human and animals is Leptospirosis
caused by bacteria of the genus Leptospira.
Moreover, the World Health Organization states that very
little is currently known regarding the true incidence of
Leptospirosis. It is estimated that 0.1 to 1 per 100 000
people living in temperate climates are affected each
year, with the number increasing to 10 or more per
100 000 people living in tropical climates. If there is an
epidemic, the incidence can soar to 100 or more per 100
000 people. Complications include kidney or liver failure
or meningitis.
With these at hand, primary prevention activities as
preventive approach to health be implemented. The
following will keep us educated about Leptospirosis:
1.
The bacteria that cause leptospirosis are spread
through the urine of infected animals, which can get
into water or soil and can survive there for weeks to
months. Many different kinds of wild and domestic
animals carry the bacterium.
2.
Humans can become infected through: contact
with urine (or other body fluids, except saliva) from
infected animals and contact with water, soil, or food
contaminated with the urine of infected animals.
3.
The bacteria can enter the body through skin
or mucous membranes (eyes, nose, or mouth),
especially if the skin is broken from a cut or scratch.
Drinking contaminated water can also cause
infection.
4.
Symptoms includes: high fever, chills, muscle
aches, yellow skin and eyes
If you have a history of wading in flood, it is best to consult
the doctor for prophylaxis.
22
NEWS AND EVENTS
Mother-Baby Friendly Hospital
Asian Hospital Gets DOH Accreditation
By Judy A. Ador, RN
The Asian Hospital and Medical Center earned another feather
in its cap on June 27, 2014 by getting the Department of Health
(DOH) full accreditation as a Mother-Baby Friendly Hospital
(MBFH).
The Mother-Baby Friendly Hospital Initiative (MBFI ) was
launched by the Department of Health in 1992 in line with
the Rooming-in and Breastfeeding Act of 1992 (RA 7600). In
this law, all private and government private hospitals offering
maternity and newborn care may be accredited as MotherBaby Friendly if they implement the 10 Steps to Successful
Breastfeeding adopted from UNICEF/WHO criteria. The project
aims to facilitate and protect breastfeeding in private and public
hospitals and help mothers and their newborns start with
breastfeeding soon after birth.
The Road to Accreditation
Accreditations and audits are stressful roller-coaster rides to
either a “YES or a “NO”.
On the 13th of June 2014, the Department of Health surveyor
team did their preliminary technical visit survey. At that time,
even though I felt confident that “we are ready”, I was still
anxious and pressured. It was stressful being one of the
members of the Committee composed merely of a small part
of the institution yet in this instance, practically represented
the whole of it. The preliminary survey was an eye-opener as
well as an anxiety-lessening event. It made me and my partner,
Mau, more confident and focused that “we really can make it!
A week before the judgment week (25-27June2014), I felt very
ambivalent. I knew how to get it done, I also knew we can get
the DOH accreditation, but still there were doubts in my mind
somehow.
The last day of the accreditation week was a very emotional
day. On that fateful 27 June2014, my faith was tested at the
very last minute. I was informed that we would not be given the
full accreditation credentials without having observed even just
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The winning Asian team of nurses and doctors with the DOH accrediting body.
a single case of cesarean section. Unfortunately, there were no
scheduled cesarean sections for the past 2 days, not even an
emergency case early that morning. We were given a deadline
until 11AM. I was so worried, being the head at Genesis Center
and for sure other members of the committee also felt the same
way and felt very helpless because the fate of our accreditation
depended on that uncontrollable factor. I thought that was
it, we cannot do anything about it anymore. It was perhaps
by God’s grace and through His divine intervention, which
although OB surgeon Dr. Albert Madrilejo had no knowledge
of the DOH requirement, suddenly had scheduled a C-section
case at 10AM. We felt so relieved and very grateful. Prayers
do get answered! The accreditation team observed the whole
procedure while the Genesis team was in full concentration.
The deliberation among the Surveyor team began at exactly
11AM and ended at 1130AM. This was the time when they would
decide whether we are worthy of the MBFHI accreditation or not.
12 Noon: The announcement was a heartwarming, bodytingling and goose-bump evoking event. As the lead surveyor
announced the verdict that we got the FULL Accreditation, all of
us in that room, nurses and doctors, rejoiced and hugged each
other teary-eyed. All the hard work, the stress and the sleepless
nights paid-off!
This accreditation would not be possible without the full support
and dedication of the people behind this project, Dr. Juan Lucas
Rosas; Dr. Benjamen Co; Dra. Sonia Desquitado; Dra. Bettina
Morales; Dra.Ces Reyes; Dra. Elynn Go; Dr. Ribaño; Our
Director of Nursing, Ms. Carol Buhain; Ms. Chit Fajardo; Ms.
Fatima Hornilla, whose reminders were priceless even while
she was on vacation; Ms. Kris Yabes and the Marketing team;
Ms. Irene Yumang and Ms. Louie Casibang and the CEC team;
Ms. Tina Torente, the CCES Head and her team; Ms. Marissa
Nero and of course, Ms. Mau Arriola; Ms. Tiffany of Pedia
department; and for Ms. Sharon Hernandez’ presence during
the announcement; and last but not the least, the dedication of
the entire hospital staff and Management of Asian Hospital as a
whole for their full support. WE DID IT and It is all so WORTH it.
We got the 14th SLOT “HOSPITAL WITH FULL MBFHI
ACCREDITATION”
ASIAN HOSPITAL AND MEDICAL CENTER the First Private
Hospital to achieve MBFHI full accreditation in the SOUTH
SECTOR in NCR
Orion Health
By: Jose Maria Alvarado
Asian Hospital upgrades Hospital Information System to Orion
Health HIS v8.4.
One of the things that probably most employees fear in their
respective companies is CHANGE. The feeling of going beyond
something that you have been accustomed to and uncertainty is
certainly something to fear especially when a lot is at stake. But
most of the time, change is good. It allows us to see the broader
picture and give us a clear direction where we are headed.
Such is the case of our recent successful implementation of
Orion Health Hospital Information System (HIS) v8.4. The HIS
Implementation Team understood what must be done and so
did the rest of our users. Implementation time was scheduled
from 7:30 PM of Saturday (June 21, 2014) and scheduled to
conclude at 8:00 AM of Sunday (June 22, 2014). At the eve
of the implementation, everyone was psyched and ready to
go. Indeed it was a sight to behold, and this is coming from
someone who has experienced 3 implementations in the past.
some users seem to enjoy the challenge. To top it off, the
Team even went Live an hour before the expected time thus
exceeding expectations. My hat’s off to the Team. All I can say
is that everyone brought their game. It was pure teamwork from
beginning to end. Everyone contributed, and it doesn’t matter
how big or small the part is, at the end of the day, it’s just as
important as the other. We are the first hospital in the world
to implement v8.4 and we have done so in an outstanding
manner. Be proud of what we have accomplished, be proud
of our teamwork, and most of all, be proud to say “I am Asian”.
The IT Team is dedicated to further support this endeavor.
Should there be concerns, inquiries and feedback, please call
our Helpdesk local 4357.
Version 8.4 is the latest version of Orion Health Hospital
Information System. Its advantages include new functionalities
and enhanced performance and more importantly, it lays down
the foundation to implement the clinical modules of Orion. Phase
2 is LIS integration and Phase 3 is Medication Management.
Both of which will reduce risks to patient safety.
During the implementation, everyone was calm and collected
as if it was just another day at work. Even when we were
already in Code 6 (hospital information system is down) ,
which is arguably the most challenging and complicated part
of the implementation, no one faltered and at some point,
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NEWS AND EVENTS
The Annual Stockholders’ Meeting
Achievements, Milestones, and Prospects
The Annual Stockholders’ Meeting of the Asian
Hospital Incorporated (AHI) was held on April 30,
2014 at the Acacia Hotel in Alabang, Muntinlupa
City. AHI’s Chairman, Mr. Jose Maria Lim, presided
over the event attended by the institution’s Board
Members , stakeholders , and their representatives.
Mr. Andres Licaros Jr., President and CEO of
Asian Hospital and Medical Center, presented the
President’s Report for the year 2013, highlighting
the organization’s laudable financial performance
marked by decent growth in revenues and equity.
Mr. Licaros also cited the significant milestones
achieved by Asian Hospital in 2013 such as:
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1.
Opening of the Breast Center ( Tower 2)
2.
Opening of the Infusion Unit ( Tower 2)
3.
Opening of the New Out-Patient Diagnostic
(OPD) Unit
4.
Fit-Out of the 9th and 10th Floors of Tower
2 : creating additional 60-bed capacity
5.
Obtaining the JCI Seal of Accreditation
The Five-Year Plan charting the direction of AHI was
also eloquently expounded by Mr. Licaros, thereby
giving the stakeholders a clear insight on how the
organization would continue to achieve its goals
and visions in the years ahead. New services and
specialty centers would be aggressively pursued
in 2014 and 2015 to enhance competitiveness
and propel strategic growth. He also presented the
human and technical foundations for success and
growth.
Indeed, the year 2013 gave the stockholders a
reason to smile. But the years ahead, gave them
more compelling reasons to be assuredly buoyant.
ANNOUNCEMENTS
New Management Team members:
DR. JOVEN JEREMIUS TANCHUCO
MR. FERNANDO REY FERNANDO
Chief Medical Officer
Director for IT and Innovation
Dr. Venjo is a familiar face in our community, being the
Vice Chair for Internal Medicine Department and Section
Head of our Pulmonary Medicine. He is one of our strong
leaders during our JCI Accreditation last November,
2013. Aside from being an esteemed physician, Dr.
Venjo is also a professor in the UP College of Medicine,
a managing editor in the Philippine Journal of Internal
Medicine, and was the Head of the Medical Department
of Glaxo SmithKline Philippines for 15 years.
Dindo is a seasoned Innovation and IT professional,
having prior work experience with the big leagues in
innovation, namely Microsoft and IBM. He has been
exposed to various technologies and markets that we
could benchmark on, especially as we fully maximize the
use of our upgraded Orion HIS v.8.4.
He replaced Dr. Juan Lucas Rosas, who served as CMO
for 6 years, has accepted a new challenge as the Quality
Director in FV Hospital in Vietnam.
In order to solidify this, effective June 16, 2014, we have
moved the Information Technology Department under
the Strategic Services Group. Dindo will report directly to
the President and Chief Executive Officer.
We are the CHAMPIONS!!!
The
Asian Hospital and Medical Center’s team bagged the 2014 “ Pautakan Baga”
championship held last July 22, 2104 at the Lung Center of the Philippines. Mr. Darwin
Guirela, Mr. Richard Santillan, and Ms. Charmain Beatrriz Atos stood tall as they led all the
rounds of the Question and Answers portion.
The Association of Respiratory Care Practitioner of the Philippines holds the yearly Academic
Quiz Competition for students and professionals before its annual convention. “ Pautakan
Baga” aims to create greater awareness about respiratory diseases and promote better care
among the members of the community.
The Asian Hospital Team will be back next year to defend its crown. We are the Champions!
We are ASIAN!
20
26
Voices of Our Patients and Partners
Thanks to Asian Hospital for the relaxing stay, felt better. I really had a wonderful
hospital experience. All staff are very polite and accommodating. All the best.
– De Luna Luzviminda
809 Inpatient
I appreciate the level of proficiency and professionalism of my therapist. They do the
ordinary routines extraordinarily well. The high level of knowledge during discussions.
is world class standard.
– Uson Janette
REHAB
I would like to commend Ladislao Quisada for returning my Iphone5. People like you
are rare, thank you Asian for well trained honest staff.
– WongAlvin
708 In patient
Jessica was very good and accommodating. She was able to explain well the
procedure with a respectful manner. I like her because she always smiles, she was
very gentle during the entire treadmill test especially when getting Blood Pressure.
– RendonGrazel Mari
Heart station
The executive check-up was a pleasant experience. All staff and MPs were
knowledgeable and professional. Truly a world class facility.
– Usen Janette
CEH
Thank you for the excellent services and support you have provided and extended.
Our stay is very pleasant and comfortable because of your care and professionalism.
(To all nursing staff in Asian Hospital and Medical Center.)
– AV and Ray
Inpatient
The great tastes and presentation you’re given to Rm. 712 will not be measured.
Thank you very much. (To Dietary Staff)
– Av and Ray
inpatient
Housekeeping staff 7thflr. You are all the best. Thanks for keeping our room tidy and
clean and most especially our stinky laundry.
– Omengkar Hermine
703 inpatient
Dr.Baybay, Dr. Azores and Dr. Chua. They were God’s instruments in prolonging the
life of my ”kuya”. For that, our whole family will forever be grateful to them. The top of
the line medical facilities and the team of anesthesiologists, kidney specialist, nurses
and the exemplary management of your hospital were likewise instrumental in saving
my brother’s life. Victor P. Lopez patient.
– Ester Lopez-Solis
2205 Civic Drive, Filinvest CityAlabang, Muntinlupa City 1780 Philippines
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