- Greenlight
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- Greenlight
The greenlight sector Sector Report REPORT PRODUCT FOCUS Dealers Manufacturers Placeholder January 2013 Issue 15 A 360˚ analysis of the most important search terms, trends and benchmarking data in the insurance sector. This report provides an exclusive snapshot of the search and Social Media market for your sector right now. From the size of your potential audience to the top performing companies, it’s all here. Product focus: Home, travel and car insurance. Ciarán McManus explores the marketing implications of diminishing attention spans. Get the lowdown on Google & their recent acquisition of Waze. By Ben McAneny. Hannah Kimuyu reflects as the countdown begins for enhanced campaigns. The most visible websites, advertisers and brands on Google UK. An exclusive snapshot of the online Search & Social Media market AUGUST 2013 Flights sector report, Issue 9, March 2011 Introduction Flights sector report, Issue 9, March 2011 Introduction Flights sector report, Issue 9, March 2011 Introduction Flights sector report, Issue 9, March 2011 Introduction Greenlight’s industry renowned Sector Reports provide you with a comprehensive insight into the industry. Our analyse theyou most visible websites and At Greenlight, we Search pride ourselves onSector beingreports thought leaders within the Search industry. Greenlight’s industry renowned Reports provide with a comprehensive advertisers on Google UK in the natural search listings and paid media space as Utilisinginto our unique data aggregation and reports visualisation platform, Hydra,visible we arewebsites able to track, insight the Search industry. 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With as thewhich Naturalbrands Search,were Paid Media and Social Media datamedia provided by Hydra, we are able to track, recordgives and analyse consumer in any market verticaland on a monthlythe Each report an indication of thesearch size ofbehaviour the potential online audience With by Hydra, Hydra,examines we are are able to With the the Natural Natural Search, Search, Paid Paid Media Media and and Social Social Media Media data data provided powered by we basis. most visible websites andconsumer advertisers on Google UK. in any market vertical on a monthly track, record and analyse search behaviour able to track record and analyse consumer search behaviour in any market vertical on a basis. Each report examines the total search engine audience size; the most visible websites and monthly basis. I hope that you enjoy this tailored Sector created specifically for The Centre. Ifand advertisers in Google’s natural search andReport paid media results; paid media adShare copy analysis Each report examines the total search engine audience size; the most visible websites and you have any questions about this report, please contact me at budget allocation strategies on how to improve your website’s audience reach. Additionally, Each report in examines the total search search and engine audience size; the most visible websites advertisers Google’s natural paid media results; paid media ad copy analysis and [email protected]. our reports feature a social media section which looks at the visibility of the top 15 integrated and advertisers in strategies Google’s Natural Search and Paid Media results; Paid Media ad copy budget allocation on how to improve your website’s audience reach. Additionally, websites in the social media space. analysis andfeature budgetaallocation strategies howlooks to improve website’s reach. our reports social media sectionon which at the your visibility of theaudience top 15 integrated Kind regards,our reports feature a Social Media section which looks at the visibility of the top Additionally, websites in the social media space. We are also proud to present the latest edition of Greenlight’s Magazine. This quarter’s edition 15 integrated websites in the Social Media space. focuses on the results of Greenlight’s Search and Social Media Survey 2011/2012. In this Matthew Whiteway We are also proud toexperts presentdiscuss the latest of of Greenlight’s This quarter’s edition, our in house theedition findings the surveyMagazine. which asked 500 internetedition users focuses on the results of Greenlight’s Search and Social Media Survey 2011/2012. In please this Wetheir hopethoughts you enjoy theviews lateston version of Facebook our SectorAdvertising, Report. If you any questions, for and Mobile, Fanhave Acquisition and searching edition, in house experts the findings feel free to contact our Sales discuss and Marketing teamof at:the survey which asked 500 internet users Client Services Director online inour multiple languages. for their thoughts and views on Mobile, Facebook Advertising, Fan Acquisition and searching [email protected]. online in multiple languages. We hope you enjoy the latest version of our sector report and magazine. If you have any questions, please feel free to contact our Sales and Marketing team at: We hope you enjoy the latest version of our sector report and magazine. If you have any [email protected] questions, please feel free to contact our Sales and Marketing team at: [email protected] Kind regards, Kind regards, Alicia Levy Alicia Levy Chief Marketing Officer Chief Marketing Officer 3 1 3 1 www.greenlightsearch.com www.greenlightsearch.com www.greenlightsearch.com www.greenlightsearch.com www.greenlightdigital.com | | | | T: +44 (0)20 7253 7000 T: +44 (0)20 7253 7000 T: +44 (0)20 7253 7000 T: +44 (0)20 7253 7000 The most visible websites, advertisers and brands on Google UK. Contents 4 Executive Summary 5 Total audience size 6 Natural Search: Which websites were most visible in August? 7 Natural Search: Dealers 8 Natural Search: Manufacturers 14 Paid Media: Which advertisers were most visible in August? 15 Paid Media: Dealers 16 Paid Media: Manufacturers 19 Integrated Search: which websites/advertisers performed well? 23 Social Media: which brands interacted well? 26 About this report Get in touch to discuss your site’s specific performance. 2 Automotive Sector Report, Issue 1, August 2013 Executive Summary This latest report profiles search behaviour in the Automotive sector. It analyses which brands, retailers and review sites were the most visible in both the Natural Search (SEO) and Paid Media (PPC) results (and thus had the greatest share of consideration) when UK consumers searched for cars on Google UK. The report also assesses which brands interacted well on Social Media networks. In our analysis we established that: In August, more than 10.7 million searches were made by consumers searching for cars. Searches for cars from manufacturers were most popular, accounting for 100% of all searches made for the sector. The search terms ‘Audi’ and ‘BMW’ were each queried 450,000 times, cumulatively accounting for 8% of all searches made for the sector. Auto Trader was the most visible car-related website in the Natural Search listings (SEO), achieving a 60% share of voice. Sunday Times Driving (driving.co.uk) was the most visible advertiser in the Paid Media space, achieving a 44% share of visibility. Wikipedia ranked at the top of our Integrated Search league table. YouTube ranked at the top of our Social Media analysis, as it achieved a Klout score of 99. 3 www.greenlightdigital.com | T: +44 (0)20 7253 7000 The most visible websites, advertisers and brands on Google UK. Total audience size (10.7 million searches – August 2013) Approximately how many searches were made in August 2013 by consumers searching for cars on Google UK? In August, more than 10.7 million searches were made by Number of searches by type (August 2013) consumers searching for cars on Google UK. Dealer 17,170 | 0% Searches for cars from manufacturers, were the most popular, accounting for 100% of all searches made for the sector. As can be seen in the line graph below, searches for Audi’s and BMW’s increased in August. Manufacturer 10,737,130 | 100% Search trends for the most searched for terms over the previous 12 months 500,000 400,000 300,000 Audi BMW 200,000 Mercedes Vauxhall 100,000 Ford Aug-12 Sep-12 Oct-12 Nov-12 Dec-12 Jan-13 Feb-13 Mar-13 Apr-13May-13 Jun-13 Jul-13 Aug-13 Get in touch to discuss your site’s specific performance. 4 Automotive Search Sector Report, Issue 1, August 2013 Natural Which sites were most visible in August? Given that UK web users conducted 10.7 million searches for cars in August 2013, which individual terms were most searched for and which websites were most visible in the Natural Search listings (SEO) on Google UK? audi 450,000 | 4% In August, the search terms ‘Audi’ and ‘BMW’ were each queried 450,000 times, cumulatively bmw 450,000 | 4% accounting for 8% of all searches mercedes 368,000 | 3% vauxhall 301,000 | 3% ford 201,000 | 2% hyundai 201,000 | 2% volkswagen 201,000 | 2% peugeot 165,000 | 2% toyota 165,000 | 2% citroen 135,000 | 1% made for the sector. Auto Trader was the most visible car-related website, achieving a 60% share of voice, through ranking at position one for 1,198 search terms, including ‘BMW Z4’ and ‘Peugeot 206’. Autocar attained a 38% share of visibility through ranking at other keywords 8,130,300 | 76% position one for 45 keywords, The top 20 most visible websites in Natural Search including ‘BMW X1’ and No. Domain Reached volume Missed volume Percentage reached 1 wikipedia.org 8,095,589 2,671,711 75% 2 autotrader.co.uk 6,485,310 4,281,990 60% 3 autocar.co.uk 4,038,252 6,729,048 38% 4 whatcar.com 2,821,947 7,945,353 26% 5 gumtree.com 2,391,299 8,376,001 22% 6 youtube.com 1,939,691 8,827,609 18% 7 autoexpress.co.uk 1,909,682 8,857,618 18% 8 topgear.com 1,715,785 9,051,515 16% 9 pistonheads.com 1,344,032 9,423,268 12% 10 parkers.co.uk 1,218,578 9,548,722 11% 11 exchangeandmart.co.uk 1,096,820 9,670,480 10% 12 audi.co.uk 1,059,395 9,707,905 10% 13 carbuyer.co.uk 1,058,985 9,708,315 10% 14 bmw.co.uk 722,334 10,044,966 7% 15 ebay.co.uk 720,388 10,046,912 7% 16 mercedes-benz.co.uk 572,177 10,195,123 5% 17 twitter.com 541,995 10,225,305 5% 18 vauxhall.co.uk 525,309 10,241,991 5% 19 motors.co.uk 523,503 10,243,797 5% 20 ford.co.uk 517,292 10,250,008 5% 5 www.greenlightdigital.com | T: +44 (0)20 7253 7000 ‘Citroen DS5’. The most visible websites, advertisers and brands on Google UK. Natural Search: Dealers Searches for automotive dealers accounted for more than 17,000 searches in August 2013. How did these searches break down? In August, the keyword ‘Vauxhall dealers London’ was queried 720 toyota dealers london 260 | 2% bmw dealers london 260 | 2% vauxhall dealers london 720 | 4% times, accounting for 4% of all vauxhall dealers birmingham 260 | 2% fiat dealers london 210 | 1% honda dealers london 210 | 1% vauxhall dealers leeds 210 | 1% audi dealers birmingham 210 | 1% searches made for the subsector. Carpages.co.uk was the most visible website, achieving a 63% bmw dealer london 170 | 1% citroen dealer bristol 170 | 1% share of voice through ranking at position one for three keywords, including ‘Honda dealer London’. Motors.co.uk attained a 46% share of visibility through ranking at position two for four keywords, including ‘Citroen other keywords 14,490 | 84% dealer Coventry’. Which websites were most visible? No. Domain Reached volume Missed volume Percentage reached 1 carpages.co.uk 10,803 6,367 63% 2 motors.co.uk 7,888 9,282 46% 3 autotrader.co.uk 6,490 10,680 38% 4 motorcodes.co.uk 5,244 11,926 31% 5 yell.com 4,398 12,772 26% 6 evanshalshaw.com 2,368 14,802 14% 7 jenningsforddirect.co.uk 1,780 15,390 10% 8 renault.co.uk 1,382 15,788 8% 9 bristolstreet.co.uk 1,175 15,995 7% 10 vcars.co.uk 1,081 16,089 6% 11 peugeot.co.uk 1,046 16,124 6% 12 arnoldclark.com 1,040 16,130 6% 13 nissan.co.uk 987 16,183 6% 14 citroen.co.uk 973 16,197 6% 15 192.com 957 16,213 6% 16 perrys.co.uk 823 16,347 5% 17 audi.co.uk 813 16,357 5% 18 lookers.co.uk 809 16,361 5% 19 toyota.co.uk 657 16,513 4% 20 findvauxhall.co.uk 641 16,529 4% Get in touch to discuss your site’s specific performance. 6 Automotive Sector Report, Issue 1, August 2013 Natural Search: Manufacturers Searches for cars from manufacturers accounted for more than 10.7 million searches in August 2013. How did these searches break down? In August, the search terms ‘Audi’ and ‘BMW’ were each queried audi 450,000 | 4% 450,000 times, cumulatively bmw 450,000 | 4% mercedes 368,000 | 3% vauxhall 301,000 | 3% ford 201,000 | 2% accounting for 8% of all searches made for the sector. hyundai 201,000 | 2% volkswagen 201,000 | 2% Auto Trader was the most visible car-related website, achieving peugeot 165,000 | 2% toyota 165,000 | 2% citroen 135,000 | 1% a 60% share of voice through ranking at position one for 1,197 search terms, including ‘Hyundai Santa Fe’ and Peugeot 207’. Autocar attained a 38% share of voice through ranking at position other keywords 8,100,130 | 75% one for 45 keywords, including ‘Audi RS3’ and ‘Nissan 370z’. Which websites were most visible? No. Domain Reached volume Missed volume Percentage reached 1 wikipedia.org 8,095,580 2,654,550 75% 2 autotrader.co.uk 6,478,821 4,271,309 60% 3 autocar.co.uk 4,038,236 6,711,894 38% 4 whatcar.com 2,821,947 7,928,183 26% 5 gumtree.com 2,391,105 8,359,025 22% 6 youtube.com 1,939,691 8,810,439 18% 7 autoexpress.co.uk 1,909,682 8,840,448 18% 8 topgear.com 1,715,785 9,034,345 16% 9 pistonheads.com 1,343,940 9,406,190 13% 10 parkers.co.uk 1,218,242 9,531,888 11% 11 exchangeandmart.co.uk 1,096,562 9,653,568 10% 12 carbuyer.co.uk 1,058,985 9,691,145 10% 13 audi.co.uk 1,058,582 9,691,548 10% 14 bmw.co.uk 722,158 10,027,972 7% 15 ebay.co.uk 720,388 10,029,742 7% 16 mercedes-benz.co.uk 571,820 10,178,310 5% 17 twitter.com 541,995 10,208,135 5% 18 vauxhall.co.uk 525,187 10,224,943 5% 19 ford.co.uk 516,845 10,233,285 5% 20 motors.co.uk 515,616 10,234,514 5% 7 www.greenlightdigital.com | T: +44 (0)20 7253 7000 Feature Article The most visible websites, advertisers and brands on Google UK. FEATURE ARTICLE Penguin & Panda who? IS GOOGLE STILL REALLY EASY TO GAME? S At the time of writing, drivethedeal.co.uk holds the top position for the keyword “Superdry Sale”. 01 o far I have resisted writing anything about “Penguin 2.0”, the latest iteration of Google’s flagship anti-spam algorithm that rolled out on May 22nd. Amidst the sea of SEO’s telling everyone “it happened” and/or parroting out the usual information about what Penguin is and how you can avoid it/escape from it, I have struggled to see much point. Fortunately last week Google came to my rescue with a real peach of a SERP showcasing an example of Penguin, Panda, and Google in general really not working at all, providing me the perfect pretext to talk about it. I would like to say I conducted an advanced forensic SEO investigation to uncover what you’re about to see, but the sad fact is that it Get in touch to discuss your site’s specific performance. 8 Automotive Sector Report, Issue 1, August 2013 was really quite easy and took all of 10 minutes – probably not far off the amount of time it took to build the sites in question and set up the necessary link building tools before sitting back and watching the money roll in. At the time of writing figure 1 (left) demonstrates the SERP for the keyword “superdry sale”. Superdry is one of the hottest fashion keywords out there right now, with various high street stores that sell the label competing against the brand itself. The top ranking page, drivethedeal.co.uk/shop/superdry.asp is the one I’m interested in here (see figure 2). It came from nowhere to position 1 a couple of weeks ago and has been enjoying top ranks ever since. 02 It’s not a spectacular piece of web design, the grammar used in the site navigation is somewhat suspect (including such gems as “men jean” and “men outwear”) and let’s just say that the prices for some of the clothes are particularly attractive. But wait,although this is the site we end up on after clicking the first Google result, it isn’t the ranking site we’re interested in - the URL of this site is www.superdryoutlet2013.org. The top ranking site is a doorway page with some rudimentary cloaking put in place to discriminate between search engines and users to treat them differently. Illustrated below (figure 3) is the delightful page that is actually Doorway page seen by users www.superdryoutlet2013.og ranking – a blatantly manipulative text heavy monstrosity that has been “spun” by software designed to create unique copy that can fool search engines into thinking it is good, well structured and readable content....exactly one of the things that the Panda algorithm is supposed to tackle! This page has a simple script that identifies when a visitor has come from the Google SERP and redirects them to the superdryoutlet2013.org website. Because search engines will never crawl from the Google SERP this is an incredibly crude but effective means of cloaking so that search engines index and rank the text heavy page while users are sent to something more suitable for driving sales. You can view the cloaked doorway page by simply copying and pasting its URL into your browser. 03 The page visible to Search Engines www.drivethedeal/shop/superdry.asp 9 touch towww.greenlightdigital.com | T: +44 |(0)20 7253 7000 Get in discuss your site’s specific performance www.greenlightdigital.com | +44 (0)20 33261929 5 Feature Article links inon a 2Google week period The most visible websites, advertisers and brands UK. starting just after the launch of Penguin 2. HACKING It’s possible that drivethedeal.co.uk has been the target of a hack by the spammer behind this ranking. While the site itself isn’t necessarily that genuine (it has no contact details, for one) it is obviously about a completely different topic (cheap cars) with the Superdry page being totally out of place. It’s not uncommon at all for this kind of discreet hack to be used by black hat SEO’s, because the benefit of placing hyper-optimised content on a domain with history is that rankings can be gained much quicker. LINK BUILDING Figure 4 below shows new links accrued to the doorway page over the last few months, as reported by majesticseo.com. Majestic has discovered in excess of 130,000 Figure 5 shows links accrued to the entire domain (drivethedeal.co.uk) during the same time. The profile is exactly the same, meaning that the only new links to the site during this time were the 130,000+ links to the doorway page. In fact, forgetting the last few months and looking at all time, 96% of the links to the site point to the doorway page! I find it difficult to imagine a more unnatural spike in a link profile than this, and astounding that Google’s 2nd generation anti-spam algorithm (i.e. Penguin 2) has been completely fooled by it, especially when you consider the sorts of links being gained; forum spam on foreign forums that are potentially more vulnerable to software that automatically creates profiles and posts spun content with many links, and blog comment spam of a similar nature (See figures 6 & 7). LINK WHEEL The spammer behind the Superdry sale ranking hasn’t stopped at generating 130,000 links straight to the doorway page. There is also a significant amount of cross linking happening between the forum posts and blog comments in a tactic known as a “link wheel”, so called because it builds a network of linked sites around the primary target of the link activity. The network, rather than linking universally between all pages (which is easier for search engines to spot), will typically link consecutively from one page to the next (providing the wheel analogy) in order to compound the value of link equity that is ultimately extracted from it. (See figure 8). 04 05 drivethedeal.co.uk acquired 130,000+ links within 2 weeks of the Penguin 2 update. Get in touch to discuss your site’s specific performance. 10 Feature Article Automotive Sector Report, Issue 1, August 2013 08 Link wheel A “link wheel” builds a network of linked sites around the primary target of the link activity. The network, rather than linking universally between all pages (which is easier for search engines to spot), will typically link consecutively from one page to the next in order to compound the value of link equity that is ultimately extracted from it. 11 www.greenlightdigital.com | T: +44 (0)20 7253 7000 a right on to expect The mostcan visiblewe websites, advertisers and brands Google that UK. they aren’t What conclude so easily duped. Since Penguin 2 from all this? rolled out I’d say the SERPs have Investigating this (and again I used the term “investigating” in the loosest possible sense of the word) I have arrived at a list of spam tactics that reads like the agenda for a “Black Hat 101” training session. Cloaking, doorway pages, content spinning, hacking, forum and comment spam – these things have been around for over a decade and aside from the mentions of Penguin 2 and link wheels (the one concession to a slightly more modern tactic) this article could have been published in 2002 and would have made perfect sense to anyone reading it then. I expect Google would argue that this is just one example of “getting it wrong” among millions, and read literally they’d be right. But the point of algorithms is that they apply universally and I think we have 06 become anecdotally worse not better, with examples like this page, which I also saw ranking in 2nd for the “superdry” brand term (since dropped to 7th or so), some ranks for “online casino” supported by clearly paid and hidden links, and most amusing of all a page 1 ranking for “payday loans” with the URL paydayloansfrommrcutts.blog.co.uk, just days after Google announced their new focus on spammy queries like “pay day loans” (Matt Cutts, for those who don’t know, heads up Google’ web spam team). I am not going to come out and say that Penguin and Panda are doing a poor job, because there’s no way of knowing how much worse things might be without those algorithms in place. But I do expect Google to take quicker manual action on this sort of thing. I know the “superdry sale” and “superdry” SERPs have been reported to Google a number of times, in some detail, with no discernible effect. By contrast, the Matt Cutts-related “pay day loans” result lasted just one day before being removed. To me this shows a level of cynicism that is unacceptable from a company that demands such high standards from brands when it comes to towing the Google line. 2 weeks ago we had a potential customer not choose Greenlight to do their SEO on the basis that they were looking for a company that would just go and buy them a lot of links. As bizarre as that sounded initially, I wonder if you can blame people for arriving at that conclusion when worse things still seem to fly under Google’s radar? By Adam Bunn, Director of SEO, Greenlight Digital. 07 Get in touch to discuss your site’s specific performance. Get in touch to discuss your site’s specific performance | www.greenlightdigital.com | +44 (0)20 33261929 12 8 Automotive Sector Report, Issue 1, August 2013 Paid Media Which advertisers were most visible in August? We have conducted a detailed level of monitoring and analysis to determine which advertisers appeared most prominently in the Paid Media space. An advertiser’s share of voice is based on: how often they were present on Google UK, which ad position they bid for, and the associated search volume for the keywords they bid on. These advertisers have been scored in the league table below, which represents visibility across the 3,308 keywords analysed. In August, Sunday Times Driving (driving.co.uk) was the most visible advertiser, achieving a 44% share of voice through bidding on 1,109 keywords, at an average ad position of four. CompuCars attained a 43% share of visibility through bidding on 1,211 keywords, at an average ad position of three. The top 20 most visible advertisers No. Advertiser Share of voice Keywords appearing for Avg. Position 1 driving.co.uk 44% 1,109 4 2 compucars.co.uk 43% 1,211 3 3 raccars.co.uk 37% 1,690 3 4 gumtree.com 26% 1,201 4 5 motors.co.uk 22% 1,758 4 6 vcars.co.uk 20% 856 5 7 carcraft.co.uk 19% 865 5 8 autotrader.co.uk 14% 109 3 9 trusteddealers.co.uk 14% 713 5 10 carsource.co.uk 12% 609 5 11 availablecar.com 11% 418 4 12 ask.com 10% 1,279 4 13 evanshalshaw.com 10% 473 3 14 carshop.co.uk 10% 669 5 15 teletextcars.co.uk 9% 472 5 16 carquake.co.uk 9% 253 4 17 motorpoint.co.uk 8% 531 4 18 topmarques.co.uk 8% 232 4 19 pentagon-group.co.uk 8% 206 4 20 askaprice.com 7% 311 4 13 www.greenlightdigital.com | T: +44 (0)20 7253 7000 The most visible websites, advertisers and brands on Google UK. Paid Media: Dealers Searches for dealers who sell cars accounted for more than 17,000 searches in August 2013. Here we assess which advertisers were most visible for these keywords. Ask.com was the most visible advertiser, achieving a 36% share of voice through bidding on No. Advertiser Share of voice Keywords appearing for Avg. Ad Position 1 ask.com 36% 163 4 2 evanshalshaw.com 35% 131 2 3 motors.co.uk 34% 154 3 Evans Halshaw attained a 35% 4 peugeot.co.uk 28% 127 3 share of visibility through bidding 5 carcraft.co.uk 25% 108 4 on 131 keywords, at an average ad 6 raccars.co.uk 23% 83 3 position of two. 7 trusteddealers.co.uk 17% 91 5 8 hartwell.co.uk 17% 60 3 Attaining an 11% share of 9 driving.co.uk 13% 60 3 voice, Evans Halshaw displayed 10 availablecar.com 13% 53 3 11 lookers.co.uk 12% 53 2 12 fordretailonline.co.uk 11% 38 3 13 carshop.co.uk 10% 50 4 14 kia.co.uk 10% 38 3 15 motorparks.co.uk 9% 39 3 16 bristolstreet.co.uk 9% 32 2 17 jacksonsford.co.uk 7% 27 5 18 izito.co.uk 7% 41 5 19 thecarpeople.co.uk 7% 27 3 20 arnoldclark.com 6% 28 2 163 keywords, at an average ad position of four. the most visible individual ad creative, advertising low price and low deposit deals. Which ad creatives were most visible? No. Domain Ad creative Unique Share of creatives voice 1 evanshalshaw.com Ford at Evans Halshaw Low Price & Low Deposit Deals. See Our Fantastic Price Guarantee! www.evanshalshaw.com/Ford 23 11% 2 evanshalshaw.com Evans Halshaw Ford Low Deposit & Low Payment Deals! See Our Fantastic Price Guarantee. www.evanshalshaw.com/Ford 23 10% 3 hartwell.co.uk New & Used Ford Cars Come and See Our Range At Hartwell 0% Finance Available - Call Us Now! www.hartwell.co.uk/Ford 15 9% 4 fordretailonline.co.uk Ford Retail Online View Our Amazing Deals On Ford Cars Pick Up And Delivery Available! www.fordretailonline.co.uk/Ford 4 8% 5 jacksonsford.co.uk New & Used Ford Cars Ford's Direct From UK Ford Dealer Nationwide Delivery www.jacksonsford.co.uk/ 1 7% Get in touch to discuss your site’s specific performance. 14 Automotive Sector Report, Issue 1, August 2013 Paid Media: Manufacturers Searches for cars from manufacturers accounted for more than 10.7 million searches in August 2013. Here we assess which advertisers were most visible for these keywords. Sunday Times Driving (driving. co.uk) was the most visible advertiser, achieving a 44% No. Advertiser Share of voice Keywords appearing for Avg. Ad Position 1 driving.co.uk 44% 1,049 4 2 compucars.co.uk 43% 1,210 3 3 raccars.co.uk 37% 1,607 3 4 gumtree.com 26% 1,200 4 5 motors.co.uk 22% 1,604 4 of visibility through bidding on 6 vcars.co.uk 20% 835 5 1,210 keywords, at an average ad 7 carcraft.co.uk 19% 757 5 position of three. 8 autotrader.co.uk 14% 109 3 9 trusteddealers.co.uk 14% 622 6 Achieving a 4% share of voice, 10 carsource.co.uk 12% 609 5 AvailableCar displayed the most 11 availablecar.com 11% 365 4 visible individual ad creative, 12 ask.com 10% 1,116 4 13 evanshalshaw.com 10% 342 4 14 carshop.co.uk 10% 619 5 15 teletextcars.co.uk 9% 472 5 16 carquake.co.uk 9% 251 4 17 motorpoint.co.uk 8% 508 4 18 topmarques.co.uk 8% 232 4 19 pentagon-group.co.uk 8% 203 5 20 askaprice.com 7% 305 4 1,049 keywords, at an average ad position of four. CompuCars attained a 43% share advertising the best cheap used cars. Which ad creatives were most visible? No. Domain Ad creative Unique Share of creatives voice 1 availablecar.com The Best Cheap Used Cars 3000 Cheap Cars £3-£23,000. HP 8.9% Representative APR No Deposit Reqrd www.availablecar.com/ 167 4% 2 audinow.co.uk Brand New Audi Sale - AudiNow.co.uk Outstanding Selection New Audi Sale Direct Deals from Franchised Dealer www.audinow.co.uk/ 24 4% 3 bmw.co.uk BMW Official Site Everything you need to know about your new BMW and much more. www.bmw.co.uk/ 26 4% 4 driving.co.uk Used BMW Car Dealers - driving.co.uk Buy Approved Used BMW Cars From Local Dealers Across the UK. www.driving.co.uk/BMW 845 4% 5 mercedes-benz.inchcape. co.uk New Mercedes Cars Official Mercedes-Benz. Superb Offers On All New models. View Now. www.mercedes-benz.inchcape.co.uk/ 19 3% 15 www.greenlightdigital.com | T: +44 (0)20 7253 7000 share of voice through bidding on Feature Article The most visible websites, advertisers and brands on Google UK. BY HANNAH KIMUYU With the July 22nd deadline looming, Greenlight shares its observations since migrating over to Enhanced Campaigns. The Countdown Begins for Enhanced Campaigns For those of you that have been living underneath a rock for the past few months, here’s a quick recap on Enhanced Campaigns. Back in February, Google announced significant changes to its AdWords advertising platform adding a functionality it called “Enhanced Campaigns”. Put simply, it centralises controls for mobile and desktop advertising campaigns in one place and offers advertisers more data to show the real value of their campaigns. Previously businesses have had to submit individual advertising campaigns for different devices, locations and times - a labour-intensive process which, most times, results in running hundreds of similar campaigns simultaneously. Following the announcement, there was outrage from most advertisers & agencies, including Greenlight. The main issues highlighted included: - Google has always been at pains to stress it is best practice to separate campaigns by device. However, with “Enhanced Campaigns”, this functionality is now being removed, and once it is fully rolled out, all devices will have to be targeted within one campaign. - In the new format campaign budgets will be set at campaign level and bids at keyword level, allowing no differentiation between devices. - Arguably the biggest challenge is that of third party tracking solutions. Although Google has a fix for most providers, we have definitely had issues especially with tracking mobile. Omniture in particular seems unable to adapt the tracking in Search Centre to pull through mobile devices, allowing no visibility against mobile vs desktop/ tablet orders. However with all the challenges we have also seen quite a few benefits since Enhanced Campaigns were introduced 1. Ad Placement Focusing your budget on the context that matters, including time of day, proximity, and type of device. 2. Ad Copy Refocusing your bidding strategy and messaging to reflect the different contextual situations, allowing the advertiser to be more consistent and automated. 3. Reporting (My personal favourite) Being able to measure the joint impact of where an ad shows up and what it says e.g. measuring app downloads, offers, and click-to-call etc. (Also Google’s first attempt at joining the dots between different devices). Get in touch to discuss your site’s specific performance. 16 Automotive Sector Report,been Issue 1, August So what have the2013 actual impacts of Enhanced Campaigns? 1. Although Google has done a good job in documentation and explaining why things need to be done in a certain way, migrating to Enhanced Campaigns isn’t as simple as just ‘flipping the switch’. Planning is essential and therefore we recommend a phased approach, taking your best performers/largest campaigns first, testing them and then expanding the best approach across all campaigns. Not only does this control the potential negative effects (mainly performance) of Enhanced Campaigns but it also makes it easier to identify any duplication (keywords, device, targeting etc) as part of the transition. 2. The biggest concern for all advertisers and agencies was the impact Enhanced Campaigns would have on cost per clicks (CPC’s). Unfortunately, no migration has escaped an increase in CPC. Surprisingly, as we get closer to the deadline, the CPC fluctuations appear to be more severe with the newly merged desktop/ tablet device taking the brunt. On average Greenlight has seen a steady increase of at least 30% in CPC’s since migrating to Enhanced Campaigns. Mobile CPC’s are still the cheapest, but we are seeing an increase in tablet CPC’s owing to more competitors entering the space and having to compete at desktop bids, rather than the lower tablet CPC’s our advertisers are used to paying. 3. Previously campaigns were separated by device, with more keyword coverage on desktop. With Enhanced Campaigns, this then opted all desktop keywords onto mobile as well, with a mobile bid adjustment of -40%. We’ve seen an increase in mobile traffic, but at a low click through rate (CTR) despite strong positions. With a range of clients we have also tested increasing bid modifiers to +30% for remarketing lists (those who have already visited the site) which has helped to increase conversion rates (CVR) and push more qualified traffic to site. Not having to set this up in a separate campaign saves time and allows us to roll this out almost as a best practice across all campaigns. 4. Clients using Search Centre (Omniture) are unable to implement any fixes to track Enhanced Campaigns. Fortunately we have AdWords tracking in place to give us a steer on this, but it’s not a likefor-like, so optimisations by device are not as accurate. If you’ve still not taken the plunge, what should you be thinking about? PHASE THE MIGRATION Test a handful of high volume terms, then brand terms and then phase accordingly. Otherwise you will see huge CPC spikes which are almost impossible to control. A phased process allows youto manage the potential issues efficiently and highlights any ongoing issues for the next phase. THINK ABOUT YOUR MODIFIERS You can adjust your bids for mobile, for gender, for age, for location, you can increase/decrease based on whether a customer has already visited your site or whether they are close in proximity to your store. Think about what makes the most sense and impact to your business and how you want to test this? Make sure you phase in the modifiers so you can assess the impact of each modifier, rather than rolling them all out together which will blend the results into each other. MONITOR PERFORMANCE CLOSELY In some instances we have seen performances improve, but in the majority of cases we have seen CPC increases and in some cases, a drop in visibility. It is important to keep a close eye on these changes. BUDGET CONTROL With the one campaign targeting all three devices, obviously the original budget needs to be increased to accommodate this. On top of that though, as more people are entering the mobile and tablet space as a direct result of Enhanced Campaigns, the CPC’s are naturally increasing, so bids need to be increased accordingly. THINK MOBILE A major factor to the introduction of Enhanced Campaigns was to get all advertisers ‘thinking mobile’. Now we are almost there it is essential that your page renders well on these devices, optimise your user journey and ensure you have a strategy to increase performance especially on mobile devices. Up until now, lots of advertisers have neglected mobile, but with the growth in mobile traffic and Enhanced Campaigns developments, without investment and optimisation in your mobile platform, you will get left behind. Essentially don’t get caught out and wait to migrate; get planning and testing before the 22nd deadline. By Hannah Kimuyu, Director of PPC, Greenlight Digital. | T: +44 |(0)20 7253 7000 Get 17 in touch towww.greenlightdigital.com discuss your site’s specific performance www.greenlightdigital.com | +44 (0)20 33261929 10 The most visible websites, Integrated Searchadvertisers and brands on Google UK. Which websites/advertisers performed well? overall? Here we have taken the top websites/advertisers across both mediums to give an indication of their Integrated Search performance. If we look at the visibility achieved by websites in Natural Search and the impression share gained by those websites as advertisers in the Paid Media space, who obtained the most share of voice 80% wikipedia.org 70% Natural Search Visibility 60% autotrader.co.uk 50% Strong Natural Search Visibility Strong Integrated Search Visibility Poor Integrated Search Visibility Strong Paid Media Visibility 40% autocar.co.uk 30% whatcar.com gumtree.com 20% 10% youtube.com autoexpress.co.uk topgear.com pistonheads.com exchangeandmart.co.uk carbuyer.co.uk bmw.co.uk motors.co.uk vcars.co.uk evanshalshaw.com trusteddealers.co.uk carcraft.co.uk raccars.co.uk compucars.co.uk driving.co.uk 0% 0% 10% 20% 30% 40% 50% Paid Media Visibility Interestingly, no website achieved Wikipedia and Auto Trader Sunday Times Driving (driving. strong integrated search visibility. attained strong visibility in the co.uk), CompuCars, Gumtree Natural Search listings. and RAR Cars all achieved strong visibility in the Paid Media space. Get in touch to discuss your site’s specific performance. 18 Automotive Sector Report, Issue 1, August 2013 The most visible websites in Natural Search and Paid Media No. Website / advertiser Natural search Paid media Wikipedia featured at the top 1 wikipedia.org 75 0 of our Integrated Search league 2 autotrader.co.uk 60 14 table, as it achieved a dominant 3 gumtree.com 22 26 share of voice in the Natural 4 driving.co.uk 0 44 5 compucars.co.uk 0 43 6 autocar.co.uk 38 0 7 raccars.co.uk 0 37 8 motors.co.uk 5 22 9 whatcar.com 26 0 visibility in the Natural Search 10 vcars.co.uk 4 20 listings and Paid Media space. 11 carcraft.co.uk 0 19 12 youtube.com 18 0 13 autoexpress.co.uk 18 0 14 topgear.com 16 0 15 exchangeandmart.co.uk 10 4 16 carbuyer.co.uk 10 4 17 trusteddealers.co.uk 0 14 18 evanshalshaw.com 3 10 19 bmw.co.uk 7 6 20 pistonheads.com 12 0 21 ebay.co.uk 7 6 22 carsource.co.uk 0 12 23 parkers.co.uk 11 0 24 availablecar.com 0 11 25 ask.com 0 10 26 mercedes-benz.co.uk 5 5 27 audi.co.uk 10 0 28 carshop.co.uk 0 10 29 vauxhall.co.uk 5 4 30 teletextcars.co.uk 0 9 31 carquake.co.uk 0 9 32 ford.co.uk 5 4 33 perrys.co.uk 3 6 34 motorpoint.co.uk 0 8 35 topmarques.co.uk 0 8 36 pentagon-group.co.uk 0 8 37 askaprice.com 0 7 38 hartwell.co.uk 0 7 39 motorparks.co.uk 0 7 40 toyota.co.uk 4 3 19 www.greenlightdigital.com | T: +44 (0)20 7253 7000 Search listings. Auto Trader ranked second, as it attained a sizable share of Feature Article The most visible websites, advertisers and brands on Google UK. Google & waze Google’s recent purchase of Social Mapping Company, Waze has got Ben McAneny questioning the potential rationale as to the reasons behind the acquisition and what future implications this could have within the marketplace. What is Waze? Founded in 2007, Waze is a GPS based navigational app, whose content is driven by its users (currently listed at around 50 million registered). The crowdsourced app combines online maps with updates from other users about traffic jams, road works and accidents. Founded in 2007, the Israeli based company has raised £67 million independently over the past 5 years (a little less than the £1.3 Billion dollars that it was eventually sold for). It had been rumoured that both Apple and Facebook were in discussions with Waze to strike up an acquisition deal, but talks appeared to break down (allegedly the re-location of its 120 staff to California was something which eroded talks with Facebook). Why? Whilst an inflated price of a startup tech company is not out of the norm (considering the recent purchase of Tumblr by Yahoo for $1.1billion), there are several reasons why this purchase has larger implications than simply owning the market place. Competition Waze is possibly the 5th largest mapping company currently in existence (behind Google, Microsoft, Apple and TomTom). With Google’s purchase of the company, it has essentially blocked its competitors from doing the same. However, it has now potentially landed itself in trouble with consumer groups and faces an anti-trust probe in the U.S (a recent U.S pressure group has requested that the Department of Justice investigate the takeover). ...Waze is possibly the 5th largest mapping company currently in existence... Get in touch to discuss your site’s specific performance. 20 Automotive Sector Report, Issue 1, August 2013 Content The content for Google Maps has been created by spending infinite sums of money on sending streetmaps cars around the world to map the roads they drive through – allegedly the cost of this exercise has equated to $15 billion dollars so far (according to Waze CEO Noam Bardin). Waze differs as its content is crowd-sourced, meaning its users passively provide GPS data (i.e. if a user is driving around with the app turned on, Waze uses this data to monitor its existing maps). Waze’s maps are updated every 24 hours; whilst Google’s are updated closer to once a quarter at its most frequent (this is only for select areas). “ 10% OF WAZE USERS ACTIVELY UPDATE THEIR MAPS ” Waze also has the added extra that roughly 10% of their users actively update the maps themselves, and are rewarded with the same gamifaction mechanic as Foursquare. This offers a unique selling point that other mapping competitors do not have, which in turn could further help increase brand loyalty if and when the application is pre-loaded on Android devices in the future. User Intent Of course whilst content creation is important to Google, the prime reason for the acquisition is likely to be monetisation. With the ever increasing surge in web traffic, the key to monetizing this activity will be to provide users with accurate ads – which can only be achieved by understanding why users are Local Search using the app. This is why when users currently use Google maps on their smartphones, they are not served ads unless they decide they want to obtain directions. The thought process is, if users of Waze are engaged with other users, in a ‘social’ aspect, mentioning where and why they are travelling somewhere (in addition to uploading updates about oncoming traffic jams), Google is able to potentially serve relevant ads within the map itself. This is currently being tested in the existing Waze interface, where deals have been struck with major advertisers such as Taco Bell, Starbucks and AT&T. Waze’s CEO, however, says that ads will only likely work if they provide a ‘reason’ for the user – an example in the future could be Groupon style-deals within the map interface offered to users travelling to a certain destination. When travelling to work, users may want to know which petrol station has the cheapest petrol, or when visiting a department store, they may want to see offers for stores around that particular location. The potential for serving such ads is limited – especially now Google has further increased geo-location targeting options with the roll-out of its Enhanced Campaigns (where location specific site-links can be served within the SERPs. Whilst talks with major advertisers will likely be the key in growing revenue, the growth in local advertising is also something being explored by both Google and Waze. Currently, Adwords is already giving a ‘keyword-less’ ads option, where advertisers can set up an account and run it themselves, without having to employ an agency to run their campaigns on their behalf. Waze also has a somewhat similar offering, which allows advertisers to pitch to the end user themselves. If this offering is further developed, alongside the ‘coupon-deal’ business model, this could help smaller advertisers monetize their own offering and not have to rely on giant discount sites such as Groupon. In Summary Whilst this purchase has only recently occurred and may be impacted by the recent antitrust pressure in the U.S, it is clear that location-based search is something which is going to be further explored by Google. Google had already foreseen that the future of Search was going to be related to mapping, back in 2003 (when Google maps was first released), however, serving users with relevant, noninfringing ads within the mapping interface is now finally being realised. By Ben McAneny, Senior Account Manager, Greenlight Digital | T: +44 |(0)20 7253 7000 Get 21 in touch towww.greenlightdigital.com discuss your site’s specific performance www.greenlightdigital.com | +44 (0)20 33261929 12 The most Media visible websites, advertisers and brands in Google search Social Marketing Which brands interacted well? Social Media provides consumers with a dynamic platform upon which to talk about and engage with brands. Smart brands recognise the importance of effectively employing this medium in order to inspire positive conversation around their products. The most influential brands engage on a daily basis with consumers, driving traffic to their online and offline properties. To gauge their influence, we’ve had a look at the top 15 brands and measured their engagement by monitoring their fans and followers across various Social Media platforms, shown in the table below. Facebook, Twitter, LinkedIn and YouTube presences were all measured, whilst Klout scores have been obtained, quantifying the influence of that brand across the social networks analysed. No. Brand Twitter Followers Facebook Fans Google+ Followers YouTube Views YouTube Subscribers Klout Score 1 youtube.com 32,767,553 76,474,292 7,157,573 263,006,507 11,194,788 99 2 wikipedia.org 202,610 1,285,551 40,458 88 69 97 3 topgear.com 1,040,980 13,202,631 3,469,058 549,353,931 3,074,372 88 4 autocar.co.uk 21,433 43,747 1,904 125,366,418 224,413 82 5 autoexpress.co.uk 32,254 18,843 485 43,829,440 91,528 80 6 gumtree.com 14,787 212,821 3,965 4,925,173 427 70 7 autotrader.co.uk 28,541 106,178 5,097 1,729,394 1,323 58 8 whatcar.com 18,046 13,123 417 15,516,729 22,595 55 9 motors.co.uk 8,389 21,052 152 8,369,470 1,879 52 10 carcraft.co.uk 2,733 5,901 188 55,221 25 45 11 exchangeandmart.co.uk 37 105 0 267 2 16 12 driving.co.uk 0 0 0 0 0 0 13 compucars.co.uk 113 436 1 0 0 0 14 raccars.co.uk 3 152 1,423 272,741 239 0 15 vcars.co.uk 5,084 1,133 4,045 17,330 26 0 YouTube ranked at the top of our Auto Trader had more than 106,000 Autocar had more than 224,000 Social Media analysis, as it achieved people following its Facebook page. people subscribed to its a Klout score of 99. YouTube channel. Get in touch to discuss your site’s specific performance. 22 Feature Article Automotive Sector Report, Issue 1, August 2013 Going BITESIZE What the ever-diminishing attention span of the modern consumer means for Social Media marketers. by Ciarán McManus “Tony Soprano just I couldn’t believe it, James Gandolfini, an essential part of my university experience (box sets got me through some tough academic times) had passed away at 51. died!” exclaimed a friend one evening. “In real life, you mean?” I ask. “Yup, I’ve just seen it on Twitter.” 23 www.greenlightdigital.com IT MADE NO SENSE. | T: +44 (0)20 7253 7000 “How?” I inquired. “I don’t know,” my friend replied, “it just says he died.” AND JUST LIKE THAT, we continued on with our evening..... I The fear Thedon’t most visible websites, this advertisers and brands onmongering Google UK.around the mention anecdote as some kind of indictment of the human race, the media machine or as a comment on modern society’s reaction to celebrity death – that horrible race to the bottom to crack the best joke on Twitter (having partaken in said activity, I’m really in no place to comment anyway). Instead, I was struck with how blasé we all were that warm summer evening about our own ignorance. We didn’t have time to wait for further details, we had a life to live. Similarly, the Twitter account that had posted the information had no time to compile the details, such was their imperative to post the news in its most basic form. Simply put, this ultimately speaks most prominently about our ever diminishing attention spans, which is likely to have a huge influence on every creative industry, and importantly for us, this most certainly includes marketing and social media. In days gone by, at the time of the emergence of modern marketing and commercialism as we recognise it, copy could be an entire page of a broadsheet newspaper. Less is more was barely a consideration as advertisers had paragraphs worth of prose to exploit for commercial gain. Needless to say, the internet changed all that. Long before social media became ubiquitous, the ease at which information could be accessed, shared and consumed at a faster rate was already beginning to debase the currency of long form writing online. supposed slow death of journalism is now reaching new heights as the old guard of the industry diversify into dating websites, professional networks and even a fully fledged coffee shop (sneered at by the Twitter majority on launch day, Greenlight certainly weren’t complaining about #guardiancoffee – we had complimentary coffees all round!). But unsurprisingly, the biggest change has come in how news outlets are utilising social media channels, fully aware of the fact that a large portion of their followers or fans may never engage with them past reading their tweets. Brevity is now King ..The 140-character limit is what makes Twitter tick so well... Brevity is now king. Where once people who ‘didn’t get’ Twitter complained incessantly about the 140-character limit, it is now virtually a universal fact that the limitations are what makes Twitter tick so well. It is the perfect consumption tool for the new age user with neither the time nor patience to read anything that isn’t in a bitesize format. This has been clear to marketers for some time, but the newest trend is perhaps more unexpected, as brevity is now reaching much further than textual content. YouTube used to hold sole domain over the short form online video market, and in contrast to Twitter which challenged marketers to reappropriate their message into a shorter format, YouTube probably constituted somewhat of a liberation for marketers used to having just 30 seconds on television to sell a product via video. Few would have thought the typical content type on YouTube could be pared down further and still be of mass interest but the explosive popularity of Vine, which limits users to just 6 seconds of video per post, has shown that the truncation of video content is appealing just as tweets are. Vine, and now Instagram with their introduction of 15 second videos, therefore present new challenges and opportunities for marketers. It is unlikely YouTube will drastically fade as a marketing tool when faced with these new would-be usurpers, but content strategies for advertising and social campaigns will need to take into account both the long and short forms of video with equal significance. With Instagram videos clocking in at half the length of traditional television advertising, it may be more feasible that marketers harness the benefits of that channel first, whilst Vine’s frenetic pace almost means it is barely definable as a video in the traditional sense. This makes Vine the greatest challenge, and opinions are conflicted over whether early marketing applications of the service are good or bad. Get in touch to discuss your site’s specific performance. Get in touch to discuss your site’s specific performance | www.greenlightdigital.com | +44 (0)20 33261929 24 14 Feature Article Automotive Sector Report, Issue 1, August 2013 “...Vine is already populated with all kinds of out-of-the-box thinking...” VINE It is perhaps obvious which of the two services will yield the greatest examples of creativity. The lazy marketers out there will be much more drawn to Instagram where television and YouTube segments are repurposed easier, whilst Vine’s limitations will impose a minimum requirement level of creativity that may produce some real ingenuity. Vine is already populated with all kinds of out-of-the-box thinking, and it is only a matter of time before marketers follow suit and find their own creative methods that outperform the mixed efforts so far. INSTAGRAM 6 SECONDS OF VIDEO TIME YOU TUBE Our retracting attention spans may mean we should lament for broadsheet newspapers, libraries, art house cinema, interpretive dance or anything else that requires a level of concentration and patience to enjoy but we certainly shouldn’t lament for marketers. Marketers can rarely define the formats through which they need to communicate with consumers, and the job itself is simply maximise the potency of a message in whatever medium is required. SECONDS OF VIDEO TIME 252 SECONDS AVERAGE LENGTH OF VIDEO TIME A new challenge awaits and we all need to practice. So tonight I’m going to make a few Vine videos of my dog. By Ciarán McManus, Social Media Strategist, Greenlight Digital 25 www.greenlightdigital.com 15 | T: +44 (0)20 7253 7000 The most visible websites, advertisers and brands on Google UK. Learn more about our research Get in touch Download free reports If you would like to know exactly what share of search traffic your company is currently attracting, why not get in touch? We can show you the exact size of your market based on the keywords that matter to you most and we can measure how well you are capturing this market through your current search activity. Our research division produces market sector reports on an ongoing basis, covering a broad range of industries including: banking, brown & white goods, car hire, flights, fashion retail, gaming, holidays, hotels, insurance and many more. To download our FREE reports go to: Our sector reports are a great way to benchmark your company’s search performance. They provide a solid foundation from which to plan future search activity and help realign your search strategy. www.gossip.greenlightdigital.com Contact Ian Hucklesby | Business Development Director +44 (0) 20 3326 6237 | E: [email protected] How the report was created Disclaimer: We used industry data to classify a selection of the most popular search The information provided in this report is for information terms that customer use within that sector. We also take a set of generic, only and should not be relied upon to enter into any general sector specific keywords that are used when searching. This gave us business transaction or to make any commercial an indication as to the size of the audience that used Google UK. decision. Whilst Greenlight has made every effort to For Natural Search, we analyse the Natural Search rankings on Google UK to see which websites and brands are positioned on page one for each term. That way we were able to build up an aggregate view of the most commonly appearing and prominent websites, as well as the respective size of the audience they are reaching as a result of having that keyword-specific visibility. ensure the accuracy of this report, Greenlight cannot accept any liability for any error or inaccuracy found within this document and no warranty is provided regarding its completeness or its suitability for any purpose. The content of the report is the copyright of Greenlight Digital. The reader may use and circulate the report within its own business organisation. However, it For Paid Media, we monitor the advertisers appearing in the sponsored is not permitted to exploit, distribute, sell or otherwise links. Data was retrieved from the Google UK regularly on a daily basis make use of the report for commercial gain. It is during the period to ensure a fair assessment of the Paid Media space and permitted to reproduce extracts of the report for public to take into account the ad rotation system employed by the Google UK. interest, provided that the publisher credits Greenlight For Social Media, we assessed the top 15 most visible brands in our as the source of the work. Integrated league table and assessed them based on their Klout score. This data is then collated and league tables of the most visible websites in both natural and Paid Media were created for the sector. In our reports you will find market view data for the industry as a whole, as well as by segment: generic keywords, and specific product/service types. Get in touch to discuss your site’s specific performance. 26 London New York Level 14 11 Penn Plaza The Broadgate Tower New York Primrose St, London NY 10001 EC2A 2EW T: +44 (0)20 7253 7000 T: (1) 212-946-4959 E: [email protected] E: [email protected] Greenlight is a leading independent Search and Social Media marketing agency, the largest of its kind in Europe and the fastest growing. With over 100 blue-chip clients, Greenlight is recognised worldwide for its commitment to delivering record ROI for clients and investing in the future of digital marketing. www.greenlightdigital.com Greenlight is considered the premier thought leader, publishing widely read industry reports, research, speaking at trade events and delivering a highly respected digital marketing Level 14,original Theprogramme Broadgate Tower, training via the Greenlight Academy. Primrose Street, London, EC2A 2EW. or you have any questions on this report, why If your online marketing efforts need improvement not get in touch? NATURAL SEARCH PAID MEDIA SOCIAL MEDIA WEB DEV TRAINING TECHNOLOGY ECOMMERCE