C5300/C5100 Color LED Page Printer

Transcription

Oki Data CONFIDENTIAL
C5300/C5100
Color LED Page Printer
MAINTENANCE MANUAL
ODA/OEL/INT
2003-09-03 Rev.3
42049001TH Rev.3
1 / 161
Document Revision History
Corrected items
Rev.No.
Date
No.
0.5
2002-12-26
1
2003-03-28
2
3
42049001TH Rev.3
Page
Description of change
Person in
charge
ISSUE
NC1 Maekawa
Add C5300
NC1 Maekawa
2003-06-20
Substantial change
ME4 Enomoto
2003-09-03
Add C5300VE
CN12 Ii
All
2/
PREFACE
This manual describes the procedures of the maintenance of the C5300/C5100 printers.
The document is produced for maintenance personnel use. For details on the procedures for handling the
C5300/C5100 of printers, see its user documentation.
Note! • The descriptions in this manual are subject to change without prior notice.
• In preparing the document, efforts have been made to ensure that the information in it is accurate.
However, errors may be crept into the document. Oki Data assumes no responsibility for any
damage resulting from, or claimed to be the results of, those repairs, adjustments or modifications to the printers which are made by users using the manual.
• The parts used for the printers are sensitive and, if handled improperly, may be damaged. It is
strongly recommended that the products are maintained by maintenance men registered with
Oki Data.
42049001TH Rev.3
3/
CONTENTS
1. SPECIFICATIONS ............................................................................................... 6
1.1
1.2
1.3
1.4
System Configuration ........................................................................................................... 6
Printer Configuration ............................................................................................................ 8
Option Configuration .......................................................................................................... 10
Specifications ..................................................................................................................... 11
2. PARTS REPLACEMENT ................................................................................... 13
2.1
2.2
Precautions in Replacing Parts .......................................................................................... 13
Part Replacement Procedures ........................................................................................... 15
2.2.1 Top Cover ............................................................................................................. 15
2.2.2 Left Side Cover ..................................................................................................... 16
2.2.3 Right Side Cover .................................................................................................. 17
2.2.4 Face-Up Tray ........................................................................................................ 18
2.2.5 Rear Cover ........................................................................................................... 19
2.2.6 LED Assy / LED Assy Springs .............................................................................. 20
2.2.7 Controller PWB ..................................................................................................... 21
2.2.8 Print Engine Controller PWB ................................................................................ 23
2.2.9 Top Cover Unit. .................................................................................................... 26
2.2.10 Controller Panel Assy ........................................................................................... 27
2.2.11 Board RSP / Environment Sensor / Top Cover Handle ........................................ 28
2.2.12 Low Voltage Power Unit / FAN (ID) / FAN (PowL) / Hopping Motor / Fuser Motor 29
2.2.13 Board-PRD ........................................................................................................... 30
2.2.14 Guide - Eject Assy / Color Registration Assy / Board-RSM .................................. 31
2.2.15 FAN (Fuser) / Belt Motor / High Voltage Power Supply Board /
Cover Open Switch / Image Drum Up/Down Sensor ............................................ 33
2.2.16 Multipurpose Tray (MPT) Assy ............................................................................. 34
2.2.17 Feeder Unit / Board-RSF / Multipurpose Tray (MPT) Hopping Roller /
Multipurpose Tray (MPT) Frame Separator / Cover-Front ................................... 35
2.2.18 Main Motors / Solenoid / Paper-End Sensor ........................................................ 36
2.2.19 Feed Roller ........................................................................................................... 38
2.2.20 Shaft Eject Assy (FU) / Shaft Eject Assy (FD) / Eject Sensor .............................. 39
2.2.21 Fuser Unit ............................................................................................................. 40
2.2.22 Belt Unit ................................................................................................................ 41
3. ADJUSTMENTS ................................................................................................ 42
3.1
3.2
3.0.1 System Maintenance Menu ..................................................................................
3.0.2 Maintenance Utility ...............................................................................................
Maintenance Modes and Their Functions ..........................................................................
3.1.1 Maintenance Menu ...............................................................................................
3.1.2 Engine Maintenance Mode ...................................................................................
3.1.2.1 Operator panel ......................................................................................
3.1.2.2 Normal self-diagnostic mode (level 1) ...................................................
3.1.2.2.1 Entering self-diagnostic mode (level 1) .................................
3.1.2.2.2 Exiting self-diagnostic mode .................................................
3.1.2.3 Switch scan test ....................................................................................
3.1.2.4 Motor and clutch test .............................................................................
3.1.2.5 Test printing ..........................................................................................
3.1.2.6 Consumable counter display .................................................................
3.1.2.7 Consumable counter display - continuous ............................................
3.1.2.8 Operator panel display ..........................................................................
3.1.2.9 Color registration adjustment test .........................................................
3.1.2.10 Print density adjustment test .................................................................
3.1.3 Printing on Controller-Equipped Printer on a Standalone Basis ...........................
3.1.4 Switch Press Functions at Printer Power-On .......................................................
Adjustments after Parts Replacement ...............................................................................
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44
45
45
46
46
46
47
47
47
50
52
57
57
58
63
63
64
65
66
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3.3
3.4
3.2.1 Precautions in replacing engine controller board .................................................
3.2.2 EEPROM Setting after ARC Board / OWL Board / SPA Board Replacement .....
3.2.3 Destination Setting (Check Method: Printing demo page) ...................................
Print Density Adjustment ....................................................................................................
Print Density Adjustment (Calibration Chip) .......................................................................
67
68
69
69
70
4. REGULAR MAINTENANCE .............................................................................. 71
4.1
4.2
4.3
4.4
Parts Replaced Regularly ..................................................................................................
Cleaning .............................................................................................................................
Cleaning the LED Lens Array ............................................................................................
Cleaning the Pick-up Roller ...............................................................................................
71
71
71
71
5. TROUBLESHOOTING PROCEDURES ............................................................ 72
5.1
5.2
5.3
5.4
5.5
5.6
Precautions before troubleshooting ................................................................................... 72
Precautions before handling an abnormal image .............................................................. 72
Precautions upon handling an abnormal image ................................................................. 72
Preparing for Troubleshooting ........................................................................................... 73
Troubleshooting Procedure ................................................................................................ 73
5.5.1 LCD message list ................................................................................................. 74
5.5.2 Preparing for troubleshooting ............................................................................... 84
5.5.3 Image Problem Troubleshooting .......................................................................... 95
5.5.4 Actions Taken after Forced HDD/Flash Initialization .......................................... 108
Fuse Checking ................................................................................................................. 109
6. CONNECTION DIAGRAM ............................................................................... 110
6.1
6.2
Resistance Checks .......................................................................................................... 110
Program/Font ROM Layouts ............................................................................................ 114
7. PARTS LIST .................................................................................................... 121
APPENDIX A INTERFACE SPECIFICATIONS .................................................... 147
1. Parallel Interface Specifications (C5300) .............................................................................
1.1 Parallel Interface ..........................................................................................................
1.2 Parallel Interface Connector and Cable .......................................................................
1.3 Parallel Interface Level ................................................................................................
1.4 Timing Charts ..............................................................................................................
1.5 Parallel I/F Signals .......................................................................................................
2. Universal Serial Bus (USB) Interface Specifications ...........................................................
2.1 USB Interface ..............................................................................................................
2.2 USB Interface Connector and Cable ...........................................................................
2.3 USB Interface Signals .................................................................................................
3 Network Interface Specifications .........................................................................................
3.1 Network Interface .........................................................................................................
3.2 Network Interface Connector and Cable .....................................................................
3.3 Network Interface Signals ............................................................................................
147
147
147
147
148
149
150
150
150
150
151
151
151
151
APPENDIX B 2ND TRAY MAINTENANCE .......................................................... 152
1. Parts Replacement ..............................................................................................................
1.1 PCB .............................................................................................................................
1.2 Frame Assy- Hopping ..................................................................................................
2. PARTS LIST ........................................................................................................................
152
152
153
154
APPENDIX C DUPLEX UNIT MAINTENANCE .................................................... 156
1. Parts Replacement ..............................................................................................................
1.1 Duplex Unit ..................................................................................................................
1.2 Upper Assy / Rear Assy ..............................................................................................
1.3 Duplex Transport Assy ................................................................................................
2. PARTS LIST ........................................................................................................................
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156
157
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160
5/
42049001TH Rev.3
Operator Panel
Board
K-ID
FAN
ID UP/
Down
Y-ID
EEPROM
M-ID
C-ID
High Voltage Interface,
Fan Control, Cover-Open
High Voltage Board
CoverOpen
K toner Y toner M toner C toner Image drum fuse
sensor sensor sensor sensor cut-out/recognition
Toner Sensor Board
Environment
Sensor
Fuse Cut-Out/
Recognition, Exit,
Motor Control
FAN
Fan, Heater
Control, etc
MCON
AC-SW
Low Voltage Board
3.3V, 5V, 24V,
0VL, 0VP
Color Registration,
Density, Thermistor
Signals
CPU
M
KID
28MHz
SRAM
256Kbit
FLASH
8M bit
PU-Board
Environment Temperature
Humidity Signals
FAN
Paperfeed
Solenoid
M
MID
M
CID
WR
M
HOP
Fuser
Fuser Fuse Cut-Out/
Recognition/
Thermistor
Driver Relay Board
Belt Unit Fuse
Cut-Out/
Recognition
Belt Unit
Belt Thermistor
M
YID
IN2
M
HEAT
Inlet
EXIT
Density
Color
Registration
M
BELT
System Configuration
LEISUS
Command
Interface
CU Area
1st
P.E
IN1
Front Sensor Board
2nd Tray Board
1.1
DCON I/F, LSYNC
50MHz
CU-FAN
Duplex Board
SPECIFICATIONS
C LED HEAD
DCON
LEISUS Video
Interface
(data8bit × 4,
fsync × 4,
Isync, wclk)
HDD
1.
M LED HEAD
Y LED HEAD
K LED HEAD
LVDS
Driver
CU Board
LAN, USB, Centro I/F
C5300
Figure 1-1-1 shows the system configuration of C5300.
Figure 1-1-1
6/
42049001TH Rev.3
K-ID
ID UP/
Down
Y-ID
EEPROM
M-ID
CPU
Fuse Cut-Out/
Recognition, Exit,
Motor Control
FAN
Fan, Heater
Control, etc
MCON
LAN I/F
CU Area
C-ID
High Voltage Interface,
Fan Control, Cover-Open
High Voltage Board
CoverOpen
33MHz
DCON I/F, LSYNC
K toner Y toner M toner C toner Image drum fuse
sensor sensor sensor sensor cut-out/recognition
FAN
ASIC
(ARBOKS)
Operator Panel
Board
Toner Sensor Board
Environment
Sensor
C LED HEAD
M LED HEAD
Y LED HEAD
K LED HEAD
LEISUS Video
Interface
(data8bit × 4,
fsync × 4,
Isync, wclk)
CU Board
USB I/F
FAN
3.3V, 5V, 24V,
0VL, 0VP
Color Registration,
Density, Thermistor
Signals
CPU
AC-SW
M
KID
28MHz
SRAM
256Kbit
FLASH
8M bit
M
MID
IN2
M
CID
M
HOP
Fuser
Fuser Fuse Cut-Out/
Recognition/
Thermistor
Driver Relay Board
Belt Unit Fuse
Cut-Out/
Recognition
Belt Unit
Belt Thermistor
M
YID
IN1
WR
2nd Tray Board
Front Sensor Board
PU-Board
Paperfeed
Solenoid
Environment Temperature
Humidity Signals
Low Voltage Board
1st
P.E
Duplex Board
M
HEAT
Inlet
EXIT
Density
Color
Registration
M
BELT
C5100
Figure 1-1-2 shows the system configuration of C5100.
Figure 1-1-2
7/
1.2
Printer Configuration
The inside of C5300 printers is composed of the following:
•
•
•
•
•
Electrophotographic Processor
Paper Paths
Controller Block (CU and PU)
Operator Panel
Power Units (High Voltage Unit and Low Voltage Unit)
Figure 1-2-1 shows the configuration of each printer.
Figure 1-2-1
42049001TH Rev.3
8/
The inside of C5100 printers is composed of the following:
•
•
•
•
•
Electrophotographic Processor
Paper Paths
Controller Block (CU and PU)
Operator Panel
Power Units (High Voltage Unit and Low Voltage Unit)
Figure 1-2-2 shows the configuration of each printer.
Figure 1-2-2
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1.3
Option Configuration
The following options are available for C5300/C5100.
(1) 2nd Tray
(2) Duplex Unit
(3) Expansion Memory (C5300) 64 MB
(4) Expansion Memory (C5100) 64/256 MB
(5) Hard Disk (C5300)
42049001TH Rev.3
10 /
1.4
Specifications
(1)
External Dimensions
Height: 345 mm. Width: 422 mm. Length: 561 mm.
(2)
Weight
Approx. 20 kg (except consumables)
(3)
Paper
Type:
Size:
Plain paper, Transparencies (Recommended: MLOHP01)
Postal card, Legal 13" or 14", Executive, A4, A5, B5, A6 (A6 held in and fed from
only 1st tray and front feeder)
Weight: 1st tray
55 kg to 103 kg (64 to 120 g/m2)
Front feeder
55 kg to 172 kg (64 to 203 g/ m2)
(4)
Print Speed
Color:
12 pages per minute (Transparencies: 6 pages per minute)
Monochrome: 20 pages per minute (Transparencies: 12 pages per minute)
Postal Cards, Labels, Thick Paper: 8 pages per minute
(5)
Resolution
600 × 1200 dots per inch
(6)
Power Input
100 VAC ±10%
(7)
Power Consumption
Peak:
Normal Operating:
Idle:
Power Save Mode:
850W
400W (5% duty)
80W
18W or less
(8)
Frequency
50Hz or 60Hz ± 2 Hz
(9)
Noise
Operating:
54 dB (Without duplex unit and 2nd tray)
Standby:
40 dB
Power Saving: Background noise
(10) Consumable Life
Toner Cartridges: 5,000 pages (images) (5% duty, Each of Y, M, C and K)
Image Drums:
22,000 pages (images) (5% duty, Continuous printing, Each of Y, M, C
and K)
(11) Parts Replaced Periodically
Fuser Unit: Every 45,000 pages (prints)
Belt Unit:
Equivalent of 50,000 pages (images) (3 pages/job)
42049001TH Rev.3
11 /
(12) Temperature and Relative Humidity
Temperatures
Temperature condition
Celsius
Remarks
Operating
10 to 32 17 to 27 Celsius (Temperatures to assure full color
print quality)
Non-Operating
0 to 43
Power off
Storage (Max. One Year)
-10 to 43 With drum and toner
Delivery (Max. One Month)
-29 to 50 With drum and without toner
Delivery (Max. One Month)
-29 to 50 With drum and toner
Humidities
Humidity condition
Relative
Max. Wet-Bulb
Humidity (%) Temperature (Celsius)
Operating
20 to 80
25
Non-Operating
10 to 90
26.8
Storage
10 to 90
35
Delivery
10 to 90
40
Remarks
50 to 70% (for assurance of full color
print quality)
Power off
(13) Printer Life
420,000 pages (on a A4-size basis) or five years
42049001TH Rev.3
12 /
2.
PARTS REPLACEMENT
This section describes the procedure for replacing the parts, assemblies and units in the field. The
replacing procedure is given for detachment. To attach, use the reverse procedure.
2.1
Precautions in Replacing Parts
(1)
Before replacing the parts, be sure to remove the AC cable and the interface cable.
(a) To remove the AC cable, always use the following procedure.
i) Flip the power switch of the printer off (to “O”).
ii) Pull the AC inlet plug of the AC cable out of the AC receptable.
iii) Remove the AC cable and the interface cable from the printer.
(b) To connect the printer again, always use the following procedure.
i) Connect the AC cable and the interface cable to the printer.
ii) Insert the AC inlet plug into the AC receptacle.
iii) Flip the power switch of the printer on (to “I”).
Disconnect
Connect
(2)
Do not disassemble the printer so long as it operates properly.
(3)
Minimize the disassembly. Do not detach parts other than those shown in the replacing procedure.
(4)
For maintenance, use designated tools.
(5)
Follow the order instructed to disassemble the printer. Incorrect order may damage the parts.
(6)
Small parts such as screws and collars tend to get lost, so temporarily place and fix them in
their original positions.
(7)
When handling ICs and circuit boards such as microprocessors, ROMs and RAMs, do not use
gloves that likely to have static.
(8)
Do not place the printed circuit boards directly on the printer or the floor.
42049001TH Rev.3
13 /
[Maintenance Tools]
Table 2-1 lists tools necessary to replace the printed circuit boards and the units.
Table 2-1 Maintenance Tools
No.
Service Tools
Q' ty
Place of use
1
No. 1-100 Philips
screwdriver
1
2~2.5 mm screws
2
No. 2-200 Philips
screwdriver, Magnetized
1
3~5 mm screws
3
No. 3-100 screwdriver
1
4
No. 5-200 screwdriver
1
5
Digital multimeter
1
6
Pliers
1
7
Handy cleaner
1
8
LED Head cleaner
P/N 4PB4083-2248P001
1
9
High voltage probe
1
42049001TH Rev.3
Remarks
Cleans LED head
14 /
2.2
Part Replacement Procedures
This section describes the procedures for replacing the parts and assemblies shown in the
following disassembly chart:
2.2.1
Top Cover
(1)
Open the top cover assy.
(2)
Remove the ten screws (black) 1 to detach the cable cover 2 and the top cover 3.
3
1
2
1
1
1
Figure 2-2-1 Top Cover
42049001TH Rev.3
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2.2.2
Left Side Cover
(1)
Open the top cover 1.
(2)
Open the feeder unit 2.
(3)
Remove the screw (gold) 3 to detach the left side cover 4.
1
3
2
4
Figure 2-2-2 Left Side Cover
42049001TH Rev.3
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2.2.3
Right Side Cover
(1) Open the top cover 1.
(2) Open the feeder unit 2.
(3) Loosen the screw 3 to detach the right side cover 4.
1
3 (loosen)
4
2
Figure 2-2-3 Right Side Cover
42049001TH Rev.3
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2.2.4
Face-Up Tray
(1)
Open the face-up tray 1 in the direction of the arrow, and disengage it at its two places to
detach it.
1
Figure 2-2-4 Face-Up Tray
42049001TH Rev.3
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2.2.5
Rear Cover
(1)
Remove the face-up tray (see section 2.2.4).
(2)
Remove the two screws (gold) 1.
(3)
Insert a flat-blade driver into the hole A to disengage the claw A, at each of the two places,
and pull in an arc the rear cover 2 in the direction of the allow A.
(4)
Push the lower part of the rear cover 2 in the direction of the allow B to disengage the three
claws B, then detach the rear-cover 2 in the direction of the allow C.
2
Claws A
1
A
Hole A
Claw A
1
Claws B
A
2
B
C
Claws B
Figure 2-2-5 Rear Cover
42049001TH Rev.3
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2.2.6
LED Assy / LED Assy Springs
(1)
Open the top cover 1.
(2)
Remove the cable connection of, and disengage the two hooks of, the LED assy 2 to detach
the assy (the two springs 3 become detached together with the LED Assy 2).
1
3
2
Hook (each side)
Figure 2-2-6 LED Assy / LED Assy Springs
42049001TH Rev.3
20 /
2.2.7
Controller PWB
C5300
(1)
Remove the Print Engine Controller PWB (see section 2.2.8).
(2)
Remove the screw 1 and then the head cable 2.
(3)
Remove the eight screws (gold) 3, then detach the controller PWB 4.
1
4
3× 8
2
Figure 2-2-7-1 Controller PWB (C5300)
42049001TH Rev.3
21 /
C5100
(1)
Open the top cover.
(2)
Remove the right side cover (see section 2.2.3).
(3)
Unscrew the three screws (gold) 1 to remove the plate-shield assy (GDI) 2.
(4)
Remove the screw (gold) 3 and then the head cable 4.
(5)
Remove the six screws (gold) 5 and the connector 6, then detach the controller PWB 7.
3
7
5× 6
4
6
2
1
Figure 2-2-7-2 Controller PWB (C5100)
42049001TH Rev.3
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2.2.8
Print Engine Controller PWB
C5300
(1)
Open the top cover.
(2)
(3)
Remove the connector 1, and disengage the two hooks 2 of to detach the FAN (CU) 3.
(4)
Remove the three screws (gold) 4 to detach the plate shield assy (PCL) 5.
(5)
Remove the three screws (gold) 6 and all the connectors to detach the print engine controller
PWB 7.
5
6
7
6
1
3
2
7 Print engine
controller PWB
Air
4
TH
FAN2
FSNS
PE
HCL
OPTION
COLORID
HOPKID
DRIVER
HVOLT
POWER
Figure 2-2-8-1 Print Engine Controller PWB (C5300)
42049001TH Rev.3
23 /
C5100
(1)
Remove the plate shield assy (GDI) [see section 2.2.7, steps (1) to (3)].
(2)
Remove the three screws (gold) 1 and all the connectors to detach the print engine controller
PWB 2.
1
2
2 Print engine
1
controller PWB
TH
FAN2
FSNS
PE
HCL
OPTION
COLORID
HOPKID
DRIVER
HVOLT
POWER
Figure 2-2-8-2 Print Engine Controller PWB (C5100)
42049001TH Rev.3
24 /
Toner sensor relay
Control panel
Belt thermistor
SSNS
Fan2
OPE
TH
FAN2
FSNS
PE
HCL OPTION
Front sensor cable
YMC ID moror
Driver board
High voltage power unit
HOPKID
1st paper end
COLORID DRIVER
HVOLT
POWER
Option (dup & 2nd)
Paperfeed & K ID monitor
Fan2
FAN
Front sensor
Solenoid
Power unit fan
Low voltage power unit
Option (2nd) cable
Figure 2-2-8-3 Print Engine Controller Board Cable Route
42049001TH Rev.3
25 /
2.2.9
Top Cover Unit.
(1)
Remove the top cover (see section 2.2.1).
(2)
Remove the left side cover (see section 2.2.2).
(3)
(4)
Remove the rear side cover (see section 2.2.5).
(5)
Remove the plate-shield assy (GDI) [see section 2.2.7, step (2)].
(6)
Remove the two E-shaped rings 1 and the two springs - torsion 2, then detach the top cover
unit 3.
3
2
1
2
1
Figure 2-2-9 Top Cover Unit
42049001TH Rev.3
26 /
2.2.10 Controller Panel Assy
(1)
Open the top cover.
(2)
Open the feeder unit.
(3)
(4)
Remove the plate-shield assy (GDI) [see section 2.2.7, step (2)].
(5)
Make control panel assy connector removal (see section 2.2.8).
(6)
Remove the four screws (gold) 1, then detach the control panel assy 2.
1
2
1
Figure 2-2-10 Control Panel Assy
42049001TH Rev.3
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2.2.11 Board RSP / Environment Sensor / Top Cover Handle
(1)
Remove the control panel assy (see section 2.2.10).
(2)
Disengage the two claws A of the lever-lock 2 to remove the frame OP 1, and remove the
lever-lock 2 and the spring-compression 3.
(3)
Disengage the two claws B of the cover assy OP 4 to remove it, and remove the springs
torsion 5.
(4)
Detach the board RSP 6, the environment sensor 7, the cable 8 and the harness 9.
2
Claws A
1
4
8
Claws B
9
3
5
7
6
Figure 2-2-11 Board RSP / Environment Sensor / Top Cover Handle
42049001TH Rev.3
28 /
2.2.12 Low Voltage Power Unit / FAN (ID) / FAN (PowL) / Hopping Motor / Fuser Motor
(1)
Remove the print controller PWB (see section 2.2.8).
(2)
Remove the controller PWB (see section 2.2.7).
(3)
Remove the film 1 and the frame duct 2 to demount the FAN (ID) 3.
(4)
Remove the two screws (gold) 4 and the four connectors to demount the POW unit 5.
(5)
Demount the FAN (PowL) 6 by releasing claw engagement.
(6)
Remove the two screws (black) 7 and the connector to detach the hopping motor 8.
(7)
Remove the two screws (black) 9 and the connector to detach the fuser motor 0.
Note!
When reassembling the FAN (PowL) 6, check the attachment direction.
0
9
5
1
Air
8
4
7
6
6
2
Air
3
Claw
Figure 2-2-12 Low voltage Power Unit / FAN (ID) / FAN (PowL) / Hopping Motor / Fuser Motor
42049001TH Rev.3
29 /
2.2.13 Board-PRD
(1)
(2)
Remove the print engine controller PWB and the controller PWB (see sections 2.2.7 and
2.2.8).
(3)
Remove the film and the low voltage power unit (see section 2.2.12).
(4)
Remove the three screws (gold) 1 and the two E-shaped snaps 2 to remove the plate-outer
3.
(5)
Remove the gear-idle-ID - K 4, Y and C 5, each in one piece, and M 6, and the spring 7
of the solenoid.
(6)
Unlatch, and remove by sliding the guide assy - side R 8, the assy and detach the boardPRD 9 and the nine springs 0.
Note! When reassembling the board-PRD, do not forget to attach the spring of the solenoid 7.
9
8
0×9
65
3
7
4
2
1
Figure 2-2-13 Board-PRD
42049001TH Rev.3
30 /
2.2.14 Guide - Eject Assy / Color Registration Assy / Board-RSM
(1)
Remove the left side cover, the write side cover, the rear cover and the top cover unit (see
sections 2.2.2, 2.2.3, 2.2.5 and 2.2.9).
(2)
Remove the engine controller PWB, the controller PWB and the film [see sections 2.2.7 and
2.2.8, and step (3) of section 2.2.12].
(3)
Unscrew the two screws (gold) 1 to remove the plate-heat 2.
(4)
Remove the two springs - torsion 3 and disengage the two claws to remove the cover-driver 4.
(5)
Make screw (gold) 9 and connector removal to detach the board-RSM 0.
(6)
Make two-screw (gold) 5 removal to detach the color registration assy 6.
(7)
Make two-screw (gold) 7 removal to detach the guide eject assy 8.
1
2
4
HEAT MOT
BELTMOT
PUIF
3
5
EXIT FUSER RSNS
Claws
6
0
8
0 Board-RSM
9
7
7
Figure 2-2-14-1 Guide - Eject Assy / Color Registration Assy / Board-RSM
42049001TH Rev.3
31 /
Heater thermistor & Fuse cut-out
Density sensor
EXIT sensor
Heater AC
Color registration
sensor
HEATMOT
Heater moter
PUIF
BELTMOT
EXIT FUSER RSNS
Belt motor
Color registration
sensor
Belt thermistor
Board RSN
Figure 2-2-14-2 Board-RSM Cable Route
42049001TH Rev.3
32 /
2.2.15 FAN (Fuser) / Belt Motor / High Voltage Power Supply Board / Cover Open Switch / Image Drum
Up/Down Sensor
(1)
(2)
Make screw (gold) 1 and connector removal to detach the belt motor 2.
(3)
Remove the screw (gold) 3, disengage the latch and make connector removal to detach the
high voltage power supply board 4.
(4)
Remove the two screws (gold) 5 to remove the cover-rear 6.
(5)
Remove the connector and, turning the FAN (Fuser) 7, detach the FAN (Fuser) 7.
(6)
Remove the connector and unlatch the cover open switch 8 to detach the switch.
(7)
Remove the connector and pull out the lock-piece 9 to detach the image drum up/down
sensor 0.
5
Air
7
6
0
9
2
1
4
8
3
Figure 2-2-15 FAN (Fuser) / Belt Motor / High Voltage Power Supply Board /
Cover Open Switch / Image Drum Up/Down Sensor
42049001TH Rev.3
33 /
2.2.16 Multipurpose Tray (MPT) Assy
(1)
Open the MPT assy 1.
(2)
Remove the two stoppers and the two supports to detach the MPT assy 1.
Stopper (each side)
1
Support (each side)
Figure 2-2-16 MPT Assy
42049001TH Rev.3
34 /
2.2.17 Feeder Unit / Board-RSF / Multipurpose Tray (MPT) Hopping Roller / Multipurpose Tray (MPT)
Frame Separator / Cover-Front
(1)
Open the top cover.
(2)
(3)
Make plate-shield (GDI) and connector removal (see section 2.2.7).
(4)
Disengage the claws of the stay L 1 and the stay R 2, sliding the feeder unit 3, detach the
feeder unit.
(5)
Remove the cover sensor 4 by releasing claw engagement.
(6)
Make connector removal to detach the board-RSF 5.
(7)
Remove the lever 6 by turning it until it is unlocked.
(8)
Remove the two screws (black) 7 to remove the stay L 1.
(9)
Remove the four screws (black) 8, disengage the front two claws A and remove the feed Assy 9.
(10) Remove the two lock shafts 0 and the two springs A and disengage the four claws to detach
the hopping roller assy B.
(11) Remove the hopping roller shaft C.
(12) Remove the two supports to detach the MPT frame separator D, and remove the spring E.
3
9
0
A
8
4
8
5
1
6
C
7
A
2
0
B
D
E
7
Claws A
Figure 2-2-17 Feeder Unit / Board-RSF / MPT Hopping Roller / MPT Frame Separator / Cover-Front
42049001TH Rev.3
35 /
2.2.18 Main Motors / Solenoid / Paper-End Sensor
(1) Remove the left side cover, the right side cover, the rear side cover, the top cover unit and the
feeder unt (see sections 2.2.2 , 2.2.3, 2.2.5, 2.2.9 and 2.2.17).
(2) Remove the print engine controller PWB, the controller PWB and the film [see sections 2.2.7,
2.2.8 and 2.2.12 (3)].
(3) Remove the fan (ID), the frame duct, the fan (Pow L) and the low voltage power unit (see
section 2.2.12).
(4) Remove the plate-heat, the eject assy, the cover-driver, the color-registration assy and the
board-RSM (see section 2.2.14).
(5) Unscrew the two screws (gold) 1 to remove the plate-driver 2.
(6) Disengage the latch to remove the cover-hopping 3.
(7) Remove the fan (fuser) and the image drum up/down sensor 4 (see section 2.2.15).
(8) Disengage the latch to remove the gear assy - planet 5, the shaft 6 and the three rollers 7.
(9) Unscrew the two screws (gold) 8 to remove the side plate R assy 9.
(10) Remove the three screws (gold) 0 and the two E rings A, then remove the plate-outer B, the
gear-idle K C, and Y and C D, and M E.
(11) Remove the three screws (gold) F to remove the plate-lock-out-ID T and the plate-inner G.
(12) Remove the screws (gold) H (one screws each motor-ID I) and the connectors, then uninstall
the motors-ID I.
(13) Remove the screw (gold) J and the two screws (black) U to remove the gear assy - HP K.
(14) Remove the screw (gold) L to uninstall the solenoid M.
(15) Remove the spring N, disengage the claw and remove the bushing O, the hopping roller shaft
P and the frame-hopping Q.
(16) Detach the paper-end sensor R and the paper-end lever S.
42049001TH Rev.3
36 /
1
2
0
D
9
B
A
E
I ×4
8
G
T
C
H ×4
M 3
8
F
7
U
6
L
T5
J
P
K
O
1
Q
M
4
N
R
S
Figure 2-2-18 Main Motors / Solenoid / Paper-End Sensor
42049001TH Rev.3
37 /
2.2.19 Feed Roller
(1)
Remove the cassette.
(2)
Unlatch and detach the feed roller 1.
1
Figure 2-2-19 Feed Roller
42049001TH Rev.3
38 /
2.2.20 Shaft Eject Assy (FU) / Shaft Eject Assy (FD) / Eject Sensor
(1)
Detach the eject assy 1.
(2)
Disengage the latch to separate the guide-eject-lower 2 and the guide-eject-upper 3.
(3)
Remove the gear-idle-eject 4, then detach the shaft assy - eject (FU) 5 and the shaft assy
- eject (FD) 6.
(4)
Make connector and guide-cable R 7 removal.
(5)
Detach the lever - eject sensor 8 and then the eject sensor 9.
1
4
6
5
3
2
9
7
8
Figure 2-2-20 Shaft Eject Assy (FU) / Shaft Eject Assy (FD) / Eject Sensor
42049001TH Rev.3
39 /
2.2.21 Fuser Unit
(2) Rise the fuser unit lock levers (two blue portions) 2 in the directions of the arrows to detach the
fuser unit 3.
1
2 (Blue)
3
Figure 2-2-21 Fuser Unit
42049001TH Rev.3
40 /
2.2.22 Belt Unit
(2) Remove the image drum unit.
(3) Turn the lock levers (two blue portions) 2 in the direction of the arrow (
) and, grasping the
lever (blue) 3, detach the belt unit 4.
2
1
5
3
(Blue)
4
3
(Blue)
Figure 2-2-22 Belt unit
42049001TH Rev.3
41 /
3.
ADJUSTMENTS
Adjustments of C5300/C5100 printers can be made using maintenance utility software and key
input from their operator panels. In addition to a standard menu, there is a maintenance menu in
the display of their operator panels. The menu that serves the purpose of intended adjustment is
to be selected.
3.0.1
System Maintenance Menu
Turning on printer power while holding the MENU+ and MENU- keys down activates System
Maintenance menu. The menu is only displayed in English on a printer to any destination.
Note! System Maintenance menu, from which settings such as printer destinations can be
changed, is hidden from users’ view.
Table 3-0-1 Maintenance Menu Display Table
Category
Item(1st Line)
Value(2nd Line) DF
Function
OKIUSER
OKIUSER
ODA
OEL
APS
JP1
JPOEM1
OEMA
OEML
Sets Brand and Destination.
JPOEM1: Japan OEM
OEMA: Overseas OEM for A4 default
OEML: Overseas OEM for Letter default
Boots up automatically when a brand is
selected.
MAINTENANCE
MENU
HDD FORMAT
EXECUTE
Format for HDD.
Process as same as connecting for new
HDD.
FLASH FORMAT
EXECUTE
Format for Resident FLASH.
NIC Program is elased.
MENU RESET
EXECUTE
Sets factory default for EEPROM of CU
board.
CONFIG MENU
CODESET
TYPE1
TYPE2
ENG STATUS
PRINT
ENG STATUS
PRINT
EXECUTE
TEST PRINT MENU
(C5300)
TEST PRINT MENU
ENABLE
DISABLE
*
PAGE CNT PRINT
PAGE CNT PRINT
ENABLE
DISABLE
*
FUSE KEEP MODE
42049001TH Rev.3
FUSE KEEP MODE
EXECUTE
*
TYPE1: Russian/Greek does not appear.
TYPE2: Russian/Greek appear.
When you select TYPE2, LANGUAGE
selections in SYS CONFIG MENU in
USER MENU display RUSSIAN and
GREEK. (The value change is enabled
after rebooting.)
Selecting by the ENTER key, then pressing
the On-line switch will prompt initialization
and printing Engine information.
Switches ENABLE and DISABLE to
display the TEST PRINT MENU category
in the User Menu.
Sets printing or not printing the total page
count in PRINT MENU MAP.
When ENTER key is pressed, CU issues
a command to PU, and the printer
becomes ON LINE. With the power on,
replace the consumables with new ones
and check the printer behavior. (At this
point, fuse of new consumables is not cut,
and operation count will not be added to
the value of old consumables.) When the
power is turned off, the printer exits check
mode, and it becomes disabled when you
turn on the power.
42 /
Category
PERSONALITY
(C5300)
ESC/ P EMULATION
(Not available for
overseas model)
(C5300)
Item(1st Line)
Value(2nd Line) DF
Function
Changes the default PDL language for each
brand. PDLs that are disabled in this menu
will not be displayed on User Menu’s or
*E Admin Menu’s PERSONALITY.
*J When print data in the PDL language set to
*E DISABLE is received, the printer will display
INVALID DATA and discard received data.
*J
(HP-GL/2 is under development, and there is
* no plan to implement as yet in the product.)
PX715: Cannot disable PS3 (PostScript).
Same as PX711/713.(Only menu is
*J
implemented for future expansion.)
*E When PCL is set to DISABLE, the data of
HP-GL/2 or PCL XL will not be printed even
*JE though it is set to ENABLE. The data is
processed as invalid.
*JE Setting ENABLE to IBM PPR III XL or
EPSON FX in Japanese brands will not
assure the normal operation.
Setting ENABLE to ESPC/ P in overseas
brands will not assure the normal operation.
*
PCL
ENABLE
DISABLE
IBM PPR III XL
ENABLE
DISABLE
EPSON FX
ENABLE
DISABLE
PS3 EMULATION
(C5300)
ENABLE
DISABLE
ESC/ P
ENABLE
DISABLE
HP-GL/2
ENABLE
DISABLE
PCL XL
ENABLE
DISABLE
nSelectin
DISABLE
ENABLE
*
Specifies the function of SELECT IN signal
for DC1, DC3 command.
When “ENABLE” is selected, if SELECT IN
signal is high level in power on sequence,
DC1, DC3 command is effective. When
“DISABLE” is selected, DC1, DC3
command is ignored all the time (SELECT
IN signal is LOW level only).
Even if “EMULATION” setting of “SYS
CONFIG MENU”is “AUTO”, this item is
effective in ESC/ P Emulation.
NAutoFd
DISABLE
ENABLE
*
Specifies the function of AUTO FEED XT
signal.
When “ENABLE” is selected, if AUTO
FEED XT signal is low level in power on
sequence, Line feed for CR code is
performed. When “DISABLE” is selected,
line feed for CR code is not performed
(AUTO FEED XT signal is HIGH level only).
Even if “EMULATION” setting of “SYS
CONFIG MENU”is “AUTO”, this item is
effective in ESC/ P Emulation.
IMAGE
REGULAR
PHOTO
*
Specifies the conversional method of
transformation from 180dpi to 300dpi.
NETWORK
This menu is for feature expansion and
No Item or Value is displayed.
ENGINE DIAG
MODE
Enters engine self-diagnostic mode.
The switch operation and LCD display during an engine self-diagnostic mode, which are specified
by engine firmware, differ from controller firmware operating specifications. The engine selfdiagnostic mode is enabled in a controller board removed configuration.
* Operation in such a configuration is not assured.
Refer to the engine block specification for C5100 for further details if necessary.
42049001TH Rev.3
43 /
3.0.2
Maintenance Utility
Maintenance utility software is used to make adjustments shown in table 3-4. Refer to the following
for details on the maintenance utility software.
1) Maintenance utility system specification: 42514501FS01
2) Maintenance utility operating guide: 42514501FS02
3) Maintenance utility software programs:
* The programs can be downloaded from ftp//.
Applicable Operating System
File Name
Win9xMe (Japanese version)
MuWin_JPN_Win9x.zip
WinNT/2000/XP (Japanese version)
MuWin_JPN_WinNT.zip
Win9xMe (English version)
MuWin_ENU_Win9x.zip
WinNT/2000/XP (English version)
MuWin_ENU_WinNT.zip
Table 3-0-2 Maintenance Utility Adjustment Items
Item
Maintenance Utility
Adjustment
Operation on
Operator Panel
1
PU (RSN) Board
Replacement
PU board replacement
function
Reprogramming of PU board EEPROM
settings
Unavailable
2
CU (ARC/OWL/SPA)
Board Replacement
CU board replacement
function
Reprogramming of CU board EEPROM
settings
Unavailable
3
Consumable Counter
Display
Counter value and
remaining toner
amount check function
Display of printer counter values and
Section 3.1.2.6
remaining toner amounts
• Drum counters (Y, M, C and K)
• Fuser counter
• Belt counter
• Toner counters (Y, M, C and K)
• Remaining toner amounts (Y, M, C and K)
• Half toner remaining (Y, M, C and K)
4
Test Printing
Test print function
Execution of printer’s local print function
Section 3.1.2.5
5
Print Density Adjustment
(Calibration Chip)
Print density calibration chip density input
Section 3.4
6
USB Software Update
USB software update
function
USB software update
Unavailable
7
NIC Software Update
NIC software update
function
NIC software update
Unavailable
8
NIC Web Page Update
NIC Web page update
function
NIC Web page update
Unavailable
9
Mac Address Setting
Mac address setting
function
Change of Mac addresses
Unavailable
10
Menu Setting Checking
Check function of each
menu setting
Checking of menu settings that have been
set inside printer
On menu map
11
Destination and PnP
Information Checking
Destination and PnP
information check
function
Checking of printer destination, device ID
and USB ID.
On menu map
12
Printer Information
Checking
Printer information
check function
Checking of printer Mac addresses and
firmware versions
On menu map
13
Contained CPU and
Memory Checking
Contained CPU and
memory check function
Checking of information on CPU and on
memory contained in printer
On menu map
14
Specified File Printing
Specified file print
function
PRN file printing
Unavailable
42049001TH Rev.3
44 /
3.1
Maintenance Modes and Their Functions
3.1.1
Maintenance Menu
Maintenance menu is contained in a standard menu category. Items that can be set from
Maintenance menu are as follows:
Maintenance Menu
Values in shaded areas are initial settings.
Operator Panel Display
Category
Maintenance
Menu
Item (Upper Display) Value (Lower Display)
Function
RESET MENU
ENTER
Initializes menu settings.
SAVE MENU
ENTER
Stores current menu settings.
ENTER
Changes menu settings to stored ones. Displayed only
SETTING(S)
RESTORE
STORED MENU
SETTING(S)
POWER
SAVING
when menu settings have been stored.
ENABLE
DISABLE
Sets Power Save mode enabled/disabled. Shift time to
enable Power Save mode can be changed using
“POWER SAVE SHIFT TIME” on “SYSTEM CONFIG.
MENU”.
42049001TH Rev.3
NORMAL
PAPER BLACK
0
+1
Corrects print nonuniformity due to temperature variation.
With faded images, change the value.
SETTING
+2
-2
With scattering or snowing images in print output of high
print density, decrement the value. With faded images in
-1
print output of high print density, increment the value.
NORMAL
0
PAPER CLOLR
SETTING
+1
+2
With faded images, change the value.
-2
-1
TRANSPARENCY BLACK
0
+1
With faded images on transparency sheets, change the
SETTING
+2
-2
value.
-1
TRANSPARENCY COLOR
0
+1
With faded images on transparencies, change the value.
SETTING
+2
-2
-1
45 /
3.1.2
Engine Maintenance Mode
Engine Maintenance mode includes three modes, levels 1 to 3. The level 1 is intended for
assistance in checking media transport systems and the basic operations of printing systems etc.
The level 2, which sets consumable counters and tests color registration adjustment function, does
not require relatively special knowledge. Working, including process parameter setting, with the
level 3, which contains PU individual experimental elements, takes expertise. Basically items other
than those in the level 1 must not be used.
3.1.2.1 Operator panel
Operating descriptions on self-diagnosis are premised on the following operator panel layout.
For ODA
For OEL/AOS
3.1.2.2 Normal self-diagnostic mode (level 1)
The following is the menu of a normal self-diagnostic mode.
•
•
•
•
•
•
•
Switch Scan Test
Motor and Clutch Test
Test Pattern Execution
Consumable Counter Display
Consumable Counter Display - Continuous
Color Registration Adjustment Test
Print Density Adjustment Test
42049001TH Rev.3
46 /
3.1.2.2.1 Entering self-diagnostic mode (level 1)
1. While holding the MENU+ and MENU- keys down at the same time, turn printer power on to
enter System Maintenance mode.
2. Use MENU+ or MENU- key keystrokes until “ENGINE DIAG MODE” appears (a few keystrokes),
and then press the ENTER key to display “DIAGNOSTIC MODE”.
DIAGNOSTIC MODE
XX.XX.XX
FACTORY/SHIPPING
3. XX.XX.XX in the display indicates a ROM version. A factory working mode setting, which is
usually set to S-MODE of SHIPPING, is at the right of the lower display.
4. Go to each self-diagnosis step by using the MENU+ or MENU- key (pressing the MENU+ or
MENU- key rotates menu items).
3.1.2.2.2 Exiting self-diagnostic mode
1. Turn printer power off and, after ten seconds, on again.
3.1.2.3 Switch scan test
This self-diagnosis is used when input sensor and switch checking is made.
1. Enter the normal diagnostic mode, and press the MENU+ or MENU- key until “SWITCH SCAN”
is shown on the upper display (the MENU+ key increments a test item and the MENU- key
decrements a test item).
SWITCH SCAN
2. Table 3-1 lists SWITCH SCAN numbers. Press and the MENU+ or MENU- key until the SWITCH
SCAN number for unit(s) to be tested shows up on the upper display (the MENU+ key increments
an item and the MENU- key decrements an item).
3. In response to the press of the ENTER key, the test on the unit(s), the SWITCH SCAN number
begins blinking and, carrying the current status of the unit(s) being tested, the number(s) (1 to
4) corresponding to the unit(s) are displayed.
SWITCH SCAN 00
1=H 2=L 3=H 4=L
Operate the unit(s) (figure 3-1). Indications for each unit are provided in their portion of the
LCD display (Indicated meanings vary with units (sensors etc). See table 3-1 for details).
4. When the CANCEL key is pressed, the SWITCH SCAN number goes back to an indication
view (stops blinking).
5. Repeat steps 2 through 4 as necessary.
6. To end the test, press the BACK key (the display is restored to the view of step 1).
42049001TH Rev.3
47 /
Image drum up/down sensor
Exit sensor
Toner sensor C
Toner sensor Y
Humidity sensor
Fuser thermistor
Toner sensor M
Toner sensor K
Cover open SW
Duplex-in sensor
Write sensor
Duplex cover
open sensor
Entrance sensor 2
Entrance sensor 1
Tray-1 paper-end
sensor
Duplex jam sensor
Duplex rear sensor
Tray-2 entrance
sensor
Belt thermistor
Color registration sensor (L)
Color registration sensor (R)
Density sensor
1st-tray sensor
Duplex front sensor
Tray-2 paper-end
sensor
Figure 3-1 Switch Sensor Positions
42049001TH Rev.3
48 /
42049001TH Rev.3
Table 3-1 SWITCH SCAN Display Detail
ROW SCAN NO.
1
SWITCHSCAN00
Tray-1 paper-end
sensor
SWITCHSCAN01
Write sensor
SWITCHSCAN02
Toner sensor K
SWITCHSCAN03
Cover open
Display
2
L: Paper present
H: Paper absent
L: Paper present
Exit sensor
H: Paper absent
L: Light reflected
Toner sensor C
H: Light shielded
L: Cover open
H: Cover close
Display
3
Entrance sensor 1
Display
4
L: Paper present Entrance
H: Paper absent sensor 2
Display
L: Paper present
H: Paper absent
L: Paper present
H: Paper absent
L: Light reflected
Toner sensor M
H: Light shielded
L: Light reflected
L: Light reflected
Toner sensor Y
H: Light shielded
H: Light shielded
AD Value ***H
Density sensor
AD Value ***H
Belt thermistor
Duplex cover open
sensor
AD Value ***H
1st-tray sensor
L: Paper absent
H: Paper present
L: Paper absent
H: Paper present
SWITCHSCAN04
SWITCHSCAN05
SWITCHSCAN06
SWITCHSCAN07
SWITCHSCAN09
Color alignment
sensor (L)
Fuser thermistor
SWITCHSCAN10
Humidity sensor
AD Value ***H
SWITCHSCAN11(Option)
Duplex-in sensor
L: Paper absent
H: Paper present
Duplex bottom sensor H: Presence detected
Tray-2 paper-end
L: Paper absent
sensor
H: Paper present
SWITCHSCAN08
AD Value ***H
Color alignment
sensor (R)
AD Value ***H
Temperature sensor AD Value ***H
Duplex rear sensor
L: Paper absent
H: Paper present
L: Cover open
H: Cover close
Duplex front
sensor
L: Paper absent
H: Paper present
L: Absence detected
Tray-2 entrance
sensor
SWITCHSCAN24
49 /
SWITCHSCAN25
Image drum up/down
sensor
3.1.2.4 Motor and clutch test
This self-check routine is used for motor and clutch testing.
1. Go into the self-diagnostic (level 1) mode, press the MENU+ or MENU- key until upper display
of “MOTOR & CLUTCH TEST” is brought up, and press the ENTER key (the MENU+ key
increments a test item and the MENU- key decrements a test item).
2. The names of units to be tested are listed in table 3-2. Use the MENU+ or MENU- key until the
name of a unit that is to be tested appears on the lower display (the MENU+ key increments an
item and the MENU- key decrements an item).
MOTOR & CLUTCH TEST
K - ID - ID MOTOR
3. Pressing the ENTER key starts the test of the unit, blinking the displayed name of the unit. The
unit is driven for 10 seconds (refer to figure 3-3).
Note! The view of step 2 is restored after the 10-second driving, and the unit is driven again
with the press of the corresponding switch.
• Clutch solenoid on-off operations are repeated in normal printing driving (solenoids
whose mechanical structures do not permit their single driving operate motors
concurrently with them).
4. Use the CANCEL key to stop the drive of the unit (the display for the unit remains the same).
5. Repeat the cycle of steps 2 through 4 as needed.
6. Pressing the BACK key ends the test (the display is restored to step 1).
42049001TH Rev.3
50 /
Fuser Motor
ID Motor (C)
ID Motor (M)
ID Motor (Y)
ID Motor (K)
Duplex Solenoid
Duplex Clutch
Cassette 1
Hopping Motor
Hopping Solenoid
Duplex Motor
Cassette 2 Clutch
Belt Motor
Cassette 2 Motor
Figure 3-3
Table 3-2
Unit Name
Description of Control for Unit Driving
Control for Unit
Driving
ID Motor (K)
Remove all the image drums (black, yellow, magenta and cyan) to drive.
Removal of IDs
ID Motor (Y)
Removal of IDs
ID Motor (M)
Removal of IDs
ID Motor (C)
Removal of IDs
Belt Motor
Removal of IDs
Fuser Motor
Cassette 1 Hopping Motor
–
Remove the cassette 1 to drive.
–
Removal of Cassette 1
Hopping Solenoid
–
–
Duplex Motor
–
–
Duplex Clutch
–
–
Duplex Solenoid
–
–
Cassette 2 Motor
Remove the cassette 2 to drive.
Removal of Cassette 2
Cassette 2 Clutch
–
–
ID Up/Down
–
–
Fan1 Test (Power Supply Fan)
–
–
Fan2 Test (Fuser Fan)
–
–
42049001TH Rev.3
51 /
3.1.2.5 Test printing
This self-diagnostic routine is used when PU-inside test patterns are printed. The other test
patterns are in controller’s storage.
1. Go into the self-diagnostic (level 1) mode, press the MENU+ or MENU- key until “TEST PRINT”
comes into view in the upper display, and press the ENTER key (the MENU+ key is for test item
increment, and the MENU- key for test item decrement).
2. Items applied only to test printing are shown on the lower display. Press the MENU+ or MENUkey until an item to be set appears, and hit the ENTER key (the MENU+ key is for item increment,
and the MENU- key for item decrement) [When items need not be set (must be left at their
defaults), go to step 5].
3. Press the MENU+ or MENU- key and, when the item that has been set in step 2 is reached,
press the Enter key. The item and its setting are displayed on the upper and lower panel,
respectively. The setting is incremented by pressing the MENU+ key, and decremented by
pressing the MENU- key (the last displayed setting is applied). Pressing the BACK key
determines the setting, restoring the view of step 2. Repeat step 3 as necessary.
TEST PATTERN
1
Display
PRINT EXECUTE
Set Value
—
Function
Starts printing at the press of the ENTER key, and ends the
printing at the press of the CANCEL key. (Page basis)
TEST PATTERN
0
0:
Prints a blank page.
1 to 7:
(Print a pattern).
8 to 15: Print a blank page.
CASSET
PAGE
COLOR
DUPLEX
•
TRAY1
TRAY2
FF
0000
ON
OFF
2 PAGES STACK
OFF
1PAGES STACK
Selects a unit in which paper is to be loaded.
When the printer is not equipped with the tray 2, TRAY2 is not
displayed.
Sets the number of test pages printed.
Selects color or monochrome printing.
Performs two-page stack duplex printing.
Establishes duplex-off printing.
Performs one-page stack duplex printing.
Values in shaded areas are initial settings. Values established are applicable only to
this test mode (they are not written into EEPROM).
Notes!
PAGE Setting ................. Should the ONLINE key be pressed after a digit is shifted by a touch of
the MENU+ or MENU- key, the setting is incremented. In the event of
the press of the CANCEL key after such a digit shift, the setting is
decremented.
COLOR Setting .............. While the COLOR setting is set to ON, pressing the ENTER key displays
the following on the panel.
Print Setting for Colors ... The press of the MENU+ or MENU- key shifts a value. The ONLINE
or CANCEL key is used for switching between ON and OFF. The
BACK key restores original display.
42049001TH Rev.3
52 /
COLOR
Y:ON M:ON
→
ON
C:ON K:ON
4. With “PRINT EXECUTE” on the lower display after step 2, when the ENTER key is pressed,
test printing is executed using the values set in steps 2 and 3. Pressing the CANCEL key stops
the test printing.
Any of the alarms shown in the table of operator panel display description (see below), which
has been detected during the initiation or progression of test printing, appears on the panel
display, suspending the printing (for the description of errors, see section 3.1.2.9 Operator
Panel Display, which messages differ from those displayed in PU test printing).
Print Patterns
Patterns 0 and 8 to 15 ... print a blank page.
42049001TH Rev.3
Pattern 1
Pattern 2
Pattern 3
Pattern 4
53 /
Pattern 5
Pattern 6
Pattern 7
42049001TH Rev.3
54 /
• The following messages are showing during printing.
P=***
W=***
P: Number of test pages printed (prints)
W: Wait time for printing (in seconds)
• Use the MENU+ key to change the display.
T=***
U=***[***]
H=***% B=***[***]
T:
U:
H:
B:
Environment temperature measurement (in Celsius)
Heater temperature measurement (in Celsius)
Environment humidity measurement (in percent)
Belt humidity measurement (in Celsius)
• With the press of the MENU+ key, the display is changed.
KTR=*.*** YTR=*.***
MTR=*.*** CTR=*.***
YTR, MTR, CTR and KTR are colors’ respective transfer voltage settings (in KV).
• Pressing the MENU+ key changes the display.
KR=**** YR=****
MR=**** CR=****
YR, MR, CR and KR are colors’ respective image drum resistance values (in megohms).
• The display is switched by pressing the MENU+ key.
ETMP=*** UTMP=***
REG=**** EXIT=****
ETMP: Environment temperature measurement (in Celsius)
UTMP: Heater temperature measurement (in Celsius)
REG: Hopping motor speed setting
EXIT: Fuser motor speed setting
• The MENU+ key switches the display.
KID=*** YID=***
MID=*** CID=***
KID, YID, MID and CID are image drum motor speed settings.
42049001TH Rev.3
55 /
BELT=****
BELT: Belt motor speed setting
• With the press of the MENU+ key, the display is switched.
HT:**** CH:****
DB:****
HT, CH and DB are high-voltage table IDs.
TR1:**********
TR2:********
TR1 and TR2 are high-voltage table IDs.
5. Repeat steps 2 through 4 if necessary.
6. Press the CANCEL key to end the test (the display is restored to step 1).
42049001TH Rev.3
56 /
3.1.2.6 Consumable counter display
The self-diagnosis is used to indicate consumable consumption status.
1. After entering the normal self-diagnostic mode, press the MENU+ or MENU- key until
“CONSUMABLE STATUS” appears on the upper display, and hit the ENTER key (the MENU+
key is for test item increment, and the MENU- key for test item decrement).
2. By pressing the MENU+ or MENU- key, the consumption status of consumables comes into
view item by item (the ONLINE and CANCEL keys are invalid).
3. Pressing the BACK key ends the test (the display of step 1 is restored).
Item
Top Display
Bottom Display
Format
Details
Unit
Fuser unit
FUSER UNIT
******** PRINTS
Decimal Print Shows the number of pages printed (prints)
Belt unit
TR BELT UNIT
******** IMAGES
Decimal Image Converts into a count on an A4-size-page
after installation of a new fuser unit to date.
basis at 3 pages per job, and shows, the
number of pages impressed (images) after
installation of a new belt unit to date.
ID unit - black
BLACK ID UNIT
ID unit - yellow
YELLOW ID UNIT ******** IMAGES
******** IMAGES
ID unit - magenta MAGENTA ID UNIT ******** IMAGES
Decimal Print Convert the numbers of revolutions of
Decimal Print image drum units after the installation of
Decimal Print those units to date into counts on a letter-
ID unit - cyan
CYAN ID UNIT
******** IMAGES
Decimal Print (A4-) size-page basis at 3 pages per job
Toner - black
BLACK TONER
***%
Decimal
%
Toner - yellow
YELLOW TONER
***%
Decimal
%
Toner - magenta
MAGENTA TONER ***%
Decimal
%
Toner - cyan
CYAN TONER
Decimal
%
and show it.
***%
Show the amounts of toner used.
3.1.2.7 Consumable counter display - continuous
The self-diagnosis is used to indicate the consumable life-cycle consumption status of a printer.
The status means those count values for consumables which are not initialized even after
replacement of the consumables, and is counted without break.
1. Enter the normal self-diagnostic mode, press MENU+ or MENU- key until the upper display
“PRINTER STATUS” appears, and press the Enter key (the MENU+ key is for item increment,
and the MENU- key for item decrement).
2. When the MENU+ or MENU- key is pressed, the life-cycle consumption status of the
consumables shows up item by item (the ONLINE and CANCEL keys are invalid).
3. Pressing the BACK key ends the test (flips the display back to step 1).
Item
Top Display
Bottom Display
Format
Unit
Details
Total sheets fed TOTAL SHEETS FEED
******** PRINTS
Decimal Print Shows the total number of sheets fed,
including blank pages.
Print - black
BLACK IMPRESSIONS
******** IMAGES
Print - yellow
YELLOW IMPRESSIONS
******** IMAGES
Decimal Print Show the numbers of pages (images)
Decimal Print impressed using image drums.
Print - magenta MAGENTA IMPRESSIONS ******** IMAGES
Decimal Print
Print - cyan
Decimal Print
42049001TH Rev.3
CYAN IMPRESSIONS
******** IMAGES
57 /
3.1.2.8 Operator panel display
Display
LCD (English)
(■ means no display in upper line)
ONLINE
.xxxx
Ready Attention
LED
LED
Description
Level
Varies Shows on-line status.
Normal
OFF Varies Shows off-line status.
Normal
ON
ttttttt
OFFLINE
.xxxx
ttttttt
Varies Varies Device accessing during the operation of accounting
system operating.
FILE ACCESSING
DATA ARRIVE
ttttttt
.xxxx
Normal
Varies Varies Data receiving, process not started yet. Displayed mainly Normal
during PJL process without text print data or during job
spooling.
Blink Varies Data receiving or output processing.
Normal
Varies Varies Un-printed data remains in Buffer. Waiting for data to
follow.
Normal
Varies Varies A printer is printing.
Normal
PRINT DEMO PAGE
Varies Varies Performing Demo Print. Not displayed when printing user
defined demo-pages (Shows “PRINTING” in this case)
Normal
PRINT FONT
Varies Varies Printing Fonts.
Same as in all fonts (PCL,PSE,IBMPPR,EPSON FX)
Normal
PRINT MENU MAP
Varies Varies Printing Menu Map.
Normal
PRINT FILE LIST
Varies Varies Printing File List.
Normal
PRINT ERROR LOG
Varies Varies Printing Error Logs.
Normal
■
COLLATE COPY
Varies Varies Collate printing. iii: The number of copy in printing. jjj:
The total number of printing. When the total number of
printing is 1, it is a normal printing display.
Normal
Varies Varies Copy printing. kkk: The number of pages in printing. lll:
The total number of printing. When the total number of
copy is 1, it is a normal printing display.
Normal
PROCESSING
DATA
.xxxx
.xxxx
PRINTING
ttttttt
■
COPY
iii/jjj
kkkk/lllll
CANCELING JOB
CANCELING JOB
(USER DENIED)
42049001TH Rev.3
Blink Varies Indicates that job cancellation has been instructed and
Normal
data is being ignored until the job completion.
(Display for a certain period (seconds) is requested. If it
immediately disappears, cannot tell whether or not it was
cancelled.)
Job cancelled because of no permission for printing
(Related to JobAccount)
1. Job received from a user not permitted to print.
2. Color Job received from a user not permitted to print
in color.
58 /
LCD (English)
CANCELING JOB
(BUFFER FULL)
Ready Attention
LED
LED
Description
Blink Varies Job cancelled because the log saving area in printer is
running out and “Job cancelled when log full occurs” is
set. (Related to JobAccount)
CANCELING JOB
(JAM)
Level
Normal
Job cancelled and the data is being discarded till the end
of the Job because JAM occurs when “JAM RECOVERY
” is set to OFF.
■
WARMING UP
Varies Varies Warming up.
Normal
■
OPTIMIZING TEMP
Varies Varies Because the drum temperature is high, printing is
temporarily suspended. Or, the printer is waiting for
implementation of heat measure for media switch from
narrow paper to wide paper.
Normal
■
POWER SAVE
Varies Varies A printer is in power save mode. Displayed in a combina- Normal
tion of other message in the first line.
■
ADJUSTING COLOR
Varies Varies Auto registration adjusting in progress
Normal
■
ADJUSTING DENSITY
Varies Varies Auto tone adjusting in progress
Normal
■
ADJUSTING DENSITY
Varies Varies Auto density adjusting in progress
Normal
Downloading PU firmware (Displayed messages are
output by the PU firmware.)
Normal
■
ORDER * TONER
Varies
ON
Toner low. Displayed in a combination of other message Warnin the first line.
ing
If ”LOW TONER=STOP” is set in menu, ATTENTION
LED blinks and the printer shifts to Off-line. When a user
presses On-line switch, ATTENTION LED (stops blinking
and) lights on and printing can continue until TONER
EMPTY.
Y
M
C
K
This message is also displayed when * waste toner box
is near full.
■
* WASTE TONER FULL.REPLACE
TONER
Varies
ON
The printer can still print. Allows printing about 50 pages Warning
of A4 size at 5% density, then stops with Waste Toner
Full Error(414,415,416) again. The LCD message
indicates that the Waste Toner box is full.
Y
M
C
PRESS ONLINE SW
INVALID DATA
Varies Varies Invalid data was received. Press the On-line switch and
eliminate the warning.
Displayed when unsupported PDL command is received
or a spool command is received without HDD.
42049001TH Rev.3
Warning
59 /
LCD (English)
Ready Attention
LED
LED
Description
Level
■
PS3 EMUL ERROR
Blink Varies Interpreter has detected an error due to the following
reason. Receive data after this is ignored until the job
completion. When the job is completely received, this is
automatically cleared.
- The job has a grammatical error.
- The page is complicated, and VM was used up.
Warning
■
ORDER * IMAGE DRUM
Varies
ON
Drum near life. (warning) Displayed in a combination of
other message in the first line.
Y
M
C
K
Warning
■
ORDER FUSER
Varies
ON
Fuser unit near life. (Warning)
Warning
■
ORDER BELT
Varies
ON
Belt unit near life. (warning)
Warning
■
FUSER LIFE
Varies
ON
If a fuser life error occurs and a user opens/closes the
cover or reboots the printer, this phenomenon happens.
When the printer printed 500 pages, the error occurs again.
Warning
■
BELT LIFE
Varies
ON
If a belt life error occurs and a user opens/closes the cover
or reboots the printer, this phenomenon happens. When
the printer printed 500 pages, the error occurs again.
Warning
■
* TONER EMPTY
Varies
ON
If a toner empty occurs and a user opens/closes the
When the printer printed approx. 50 pages (A4, density
5%), the error occurs again.
Y
M
C
K
Warning
■
* DRUM LIFE
Varies
ON
If a drum life error occurs and a user opens/closes the
When the printer printed 500 pages, the error occurs
again.
Y
M
C
K
Warning
■
BELT REFLEX ERROR
Varies
ON
Belt Reflex Check error.
This is not a user-level error. (If it happens, change the
mode to Shipping mode. See the Maintenance Manual.)
Warning
■
DENSITY SHUTTER ERROR2
Warning
■
DENSITY SHUTTER ERROR1
Warning
42049001TH Rev.3
60 /
LCD (English)
Ready Attention
LED
LED
Description
Level
■
DENSITY COLOR CALIBRATION
ERROR
Warning
■
DENSITY COLOR SENSOR ERROR
Warning
■
DENSITY BLACK CALIBRATION
ERROR
Warning
■
DENSITY BLACK SENSOR ERROR
Warning
■
* IMAGE DRUM SMEAR ERROR
Y,M,C,K
Warning
■
* LOW DENSITY ERROR
Y,M,C,K
Warning
■
REGISTRATION ERROR 1
Varies
ON
Registration error
Warning
■
SENSOR CALIBRATION ERROR
Varies
ON
Sensor calibration error
Warning
■
Varies
ON
Gamma error
Warning
■
Varies
ON
Gamma error
Warning
■
Varies
ON
Gamma error
Warning
■
Varies
ON
Gamma error
Warning
■
REGISTRATION SENSOR ERROR 2
Varies
ON
Registration sensor error
Warning
■
Varies
ON
Warning
■
Varies
ON
Warning
42049001TH Rev.3
61 /
LCD (English)
Ready Attention
LED
LED
Description
Level
■
Varies
Warning
■
tttttt EMPTY
Varies Varies “tttttt” tray is empty. Treated as Warning until printing to
the empty tray is designated.
MPTRAY EMPTY is displayed when paper feed from
MPTRAY is attempted, but the tray is empty. When
printing of the job is completed, this warning disappears
if a user opens/closes the cover or reboots the printer.
Warning
■
HARD DISK FULL
Varies
ON
Disk-full has occurred. Because this is a temporary
warning, it remains until the end of the job and disappears.
Warning
■
DISK WRITE DISABLED
Varies
ON
An attempt to write in a read-only file was done.
Because this is a temporary warning, it remains until the
end of the job and disappears.
Warning
■
COLLATE FAIL
Varies
OFF
The data of MOPY is memory-full.
Warning
■
INVALID ID. JOB REJECTED
Varies
ON
Job cancelled because of no permission for printing
(Related to JobAccount) Cleared by pressing ON-LINE
switch.
1. Job received form a user not permitted to print
2. Color Job received form a user not permitted to print
in color.
Warning
ON
■
LOG BUFFER FULL. JOB REJECTED
Job cancelled because the log saving area in printer is
running out and “Job cancelled when log full occurs” is
set.
(Related to JobAccount)Cleared by pressing ON-LINE
switch.
■
DISK USE FAILED
Varies
■
Varies Varies An error occurred when renewing PU firmware. This is
not a user-level error. (Displayed messages are output
by the PU firmware.)
LOAD mmm IN MP TRAY
AND PRESS ONLINE SWITCH
42049001TH Rev.3
ON
ON
OFF
A disk error other than No.29/30 has occurred. Operation Warnthat does not involve a disk is available.
ing
Warning
Manual paper feed is required. Manually insert the paper Warnshown by mmm.
ing
62 /
3.1.2.9 Color registration adjustment test
This self-diagnosis (color registration adjustment test) is used to adjust and diagnose printer’s color
registration. Appropriate troubleshooting steps are to be used for recovery from errors occurred
in the color registration adjustment test.
1. Enter the self-diagnostic mode (level 1), press and hold the MENU+ and MENU- keys until
“REG ADJUST TEST” appears on the upper display, and then press the ENTER key (the
MENU+ key increments an item and the MENU- key decrements an item).
2. Press and hold the MENU+ and MENU- keys until a color registration adjustment test item to
be tested is displayed.
3. With the press of the ENTER key, the test that is showing is executed. * Pressing the CANCEL
key during the test suspends the test.
4. Upon completion of the test, the result of the test (OK or a NG error name) is provided on the
upper display, and “****RESULT” on the lower display, the operation of the step 2 being enabled.
5. Repeat the steps 2 to 3 when necessary.
6. Press the BACK key to end the test.
Color Registration Adjustment Items
SUB MENU
Description
REG ADJ EXECUTE
Performs color registration adjustment.
REG ADJ RESULT
Used to see the result of color registration adjustment.
BLT REFLECT TEST
Performs the OK or NG judgment of color registration adjustment belt
reflectivity.
BLT REFLECT RSLT
Used to see the result of OK or NG judgment of color registration
adjustment belt reflectivity.
3.1.2.10 Print density adjustment test
This self-diagnosis is used to perform the test with respect to printer’s print density adjustment
function and to see the result of the test. The test determines whether printer’s print density
adjustment system is proper.
1. Enter the self-diagnostic mode (level 1), press and hold the MENU+ and MENU- keys until
“DENSITY ADJUST TEST” appears on the upper display, and then press the ENTER key (the
MENU+ key increments an item and the MENU- key decrements an item).
2. Press and hold the MENU+ and MENU- keys until a print density adjustment test item to be
tested is displayed.
3. With the press of the ENTER key, the test that is showing is executed. * Pressing the CANCEL
key during the test suspends the test.
4. Upon completion of the test, the result of the test (OK or a NG error name) is provided on the
upper display, and “****RESULT” on the lower display, the operation of the step 2 being enabled.
5. Repeat the steps 2 to 3 when necessary.
6. Press the BACK key to end the test.
Print Density Adjustment Test Items
SUB MENU
Description
DENS ADJ EXECUTE
Performs print density adjustment.
DENS ADJ RESULT
Used to see the result of print density adjustment.
DENS SENSOR TEST
Performs the OK or NG judgment of the print density adjustment
sensor.
42049001TH Rev.3
63 /
3.1.3
Printing on Controller-Equipped Printer on a Standalone Basis
Menu Map Printing
Information, including program versions, controller block configuration and network configuration,
is printed.
Operation:
1. Press the MENU+ key several times to display “INFORMATION MENU”;
2. Press the ENTER key to display “PRINT MENUMAP/EXECUTE”; and
3. Press the ENTER key, or
Alternatively press the push switch located above the network connector on the back of the printer
main body for two seconds or more.
Demo Printing
Demonstration patterns for destinations stored in ROM are printed.
Operation:
1. Press the MENU+ key several times to display “INFORMATION MENU”.
2. Press the ENTER key.
3. Press the MENU+ key several times to display “DEMO1/EXECUTE”.
42049001TH Rev.3
64 /
3.1.4
Switch Press Functions at Printer Power-On
Switch functions at printer power-on are as follows. The following switches are enabled, when
pressed and held until “RAM CHECK” appears on the upper LCD display and, on the lower LCD
display, three or four asterisks (*) appear.
1. BACK key, MENU- key and CANCEL key
Enabled only for CU-F/W G1.26/X1.26 and earlier versions. After switch press is recognized, CU
firmware activation is performed to restore CU board EEPROM to its factory shipped configuration.
2. BACK key, MENU+ key and CANCEL key
Enabled only for CU-F/W G1.26/X1.26 and earlier versions. Performs forced HDD initialization.
It should be noted that data, such as not-yet-printed data and JobAccount log data, is erased with
the initialization (see 5.5.4 “Actions Taken after Forced HDD/Flash Initialization”).
3. MENU+ key, MENU- key and CANCEL key
Enabled only for CU-F/W G1.26/X1.26 and earlier versions. Performs forced resident Flash
initialization. The initialization causes network inoperability because the initialization erases data,
such as NIC firmware and Mac addresses (see 5.5.4 “Actions Taken after Forced HDD/Flash
Initialization”).
For CU-FW *1.27 and later versions, the functions of the above (1) to (3) are replaced with those
of the system maintenance menu, MAINTENANCE MENU.
4. MENU+ key, MENU- key and ENTER key
Performs printer activation in CU program update mode. Printer activation in that mode causes
network inoperability because the activation disables DLM function.
5. BACK key, ONLINE key and CANCEL key
Performs CU program activation without activating object(s) which have been added in download
mode etc.
6. MENU+ key an MENU- key
Performs system maintenance menu activation.
7. BACK key, MENU- key and ENTER key
Performs printer activation in a mode which ignores warnings/errors and which at all times keeps
printer on-line state (a factory support function).
8. ONLINE key
Performs printer activation in an exclusive mode which downloads objects, such as networks and
USBs.
9. ENTER key
Performs Admin menu activation.
42049001TH Rev.3
65 /
3.2
Adjustments after Parts Replacement
Adjustments required after parts replacement are described below. The adjustment and correction
of color registration must be performed without exception.
Replaced Part
Adjustment
LED Head
Not required.
Image Drum Cartridge
(Any of Y, M, C and K)
Not required.
Fuser Unit
Not required.
Belt Unit
Not required.
PU (RSN Board)
Copying of EEPROM data *Note
CU (ARC Board / OWL Board
/ SPA Board)
Copying of EEPROM data *Note
Shutter
Setting of correction value for density detection calibration chip
Note: When a PU (RSN board) is replaced with a new one, data may not be read out of its
EEPROM. In such cases, color balance must be adjusted.
42049001TH Rev.3
66 /
3.2.1
Precautions in replacing engine controller board
When replacing an engine controller board (RSN PWB), read EEPROM data from the board and
copy it onto a new board, using maintenance utility software. When SERVICE CALL 105 (an
engine EEPROM error) appears on the operator panel, engine controller board replacement to a
new board should be made.
Version read function (fuse cut-off) is disabled when EEPROM data cannot be copied from a
engine controller board (RSN PWB) being replaced, or after an engine controller board is replaced
with a new one. In such cases, printer mode switching from Factory to Shipping must be processed
by the PJL command.
Procedure 1 for changing printer mode from Factory to Shipping
(Operation from Control Panel)
1. Enter the self-diagnostic mode by turning the printer on while holding the MENU+ and MENUkeys down concurrently.
2. Press and hold the MENU+ and MENU- keys until “LOCAL PARAMETER SET” appears on the
upper display, and then press the ENTER key.
3. Press MENU+ and MENU- keys to show “FACTORY MODE” on the upper display and, on the
lower display, either “FACTORY MODE” or “SHIPPING MODE” to be desired to be set.
4. Use the combination of the CANCEL and ONLINE keys for three seconds to complete the
programming.
5. Press the Back key to end the test.
Upper Display
FACTORY MODE
Lower Display
Function Detail
FACTORY MODE
Fuse cut-off disabling mode
SHIPPING MODE
Fuse cut-out enabling mode
Procedure 2 for changing printer mode from Factory to Shipping
(Operation by PJL Commands)
[Description]
1. Sending appropriate PJL file to printer to establish Shipping mode.
2. Turning printer’s power on or sending reboot command (PJL file), to complete setting.
[Procedure]
Perform the following steps in response to MS-DOS prompts:
1. Execute Copy /b Pjl_ship.bin prn.
2. Execute Copy /b Pjl_reboot.bin prn, or turn the printer off and on again.
[PJL Files Required]
1. Pjl_ship.bin
2. Pjl_reboot.bin
42049001TH Rev.3
67 /
Note!
Note that, because EEPROM (engine controller board) replacement clears information
on the life of a belt unit, toner, image drum units, etc., errors are introduced in the control
of the life until they are replaced after the EEPROM replacement. Counts cleared upon
EEPROM replacement are as follows. The counts except Total Sheets Fed are cleared,
the errors being eliminated, at the point where the units for which the counts are provided
have been replaced with new ones.
Item
3.2.2
Description
Count Description
Fuser unit
Fuser unit life count
A value converted on a A4-size-paper basis from
number of pages printed (prints) after installation
of a new fuser unit
Belt unit
Belt unit life count
A value converted on a A4-size-paper basis from
number of pages impressed (images) after
installation of a new belt unit
Image drum unit - Black
Respective life counts
Image drum unit - Yellow
of image drum units
Image drum unit - Magenta
Image drum unit - Cyan
Values converted on a A4-size-paper basis from
numbers of revolutions after installation of new
image drum units
Toner - Black
Toner - Yellow
Toner - Magenta
Toner - Cyan
Respective counts of
toner amounts used
Numbers of dots printed
Total number of
sheets fed
Printer life count
Total number of sheets fed
Pages - Black
Pages - Yellow
Pages - Magenta
Pages - Cyan
Respective numbers
of pages impressed
(images) with image
drums
Numbers of pages impressed (images) from
installation of new image drum units.
EEPROM Setting after ARC Board / OWL Board / SPA Board Replacement
When ARC/OWL/SPA board replacement, data in user-used board EEPROM is to be copied onto
new boards using maintenance utility software (to allow new boards to inherit user-defined
information and font installation information). When user-used EEPROMs are unusable due to its
problem, new boards, whose destinations and must have been set, are to be used. Also newEEPROM destinations must have been set.
42049001TH Rev.3
68 /
3.2.3
Destination Setting (Check Method: Printing demo page)
Destination setting is to be conducted at final setting after part installation in printers. The
destination setting for each printer, which defaults to OEL, is to be set to the destination of the
printer without exception at the time it is shipped.
Note! Destination settings are stored in ARC board / OWL board / SPA board EEPROM.
1. Maintenance-use boards: Destination setting for maintenance-use boards to Japan indirect
sales, ODA, OEL and APS is not performed. They are shipped with the destination settings set
to their default.
2. Setting from operator panel: Each printer is booted in Maintenance mode and its destination is
set.
• While holding the MENU+ and MENU- keys down, turn on the printer.
• After “MAINTENANCE MENU” appears, the display changes to “OKIUSER.”
• Press the MENU+ key, select destination-setting “OKIUSER” and press the ENTER key.
• “JP*” is shown on the lower display.
• Press the ENTER key, select a destination using the MENU+ or MENU- key, and hit the
ENTER key.
• Press the BACK key to confirm the selection.
• With the two presses of BACK key or the one press of ONLINE key, the printer is restarted
with the destination changed.
3. Description
C5100/5300 printers to Japan domestic and overseas destinations share a ROM. Destination
setting must be performed where the ROM is used in printers to other-than-OEL destinations
(destination settings default to OEL). Destination settings are stored in ARC board EEPROM.
Program ROM version changes return destination settings to their initial values. Destination
setting for maintenance-use boards, which destinations are not set at the time of shipment, is
to be carried out when they are used.
If destination is OEL and Russian compatible panel is installed, you need to change CODESET
in CONFIG MENU in SYSTEM MAINTENANCE MENU to TYPE2 and reboot. (Refer to Section
3.0.1 System Maintenance Menu.)
3.3
Print Density Adjustment
Auto Density Adjustment mode is set to [AUTO] at printer shipment, which may cause print density
to be out of its appropriate balance during printer operation. In such cases, the density is to be
adjusted.
Notes! Print density adjustment is to be performed with printers at rest. Do not adjust print
density during printer warming-up.
1. Press the MENU+ or MENU- key several times to show [COLOR MENU], and press the ENTER
key.
2. Press the MENU+ or MENU- key to display [DENSITY ADJUSTMENT/ RESET].
Auto print density adjustment starts.
42049001TH Rev.3
69 /
3.4
Print Density Adjustment (Calibration Chip)
Print Density Input to Print Density Detection Calibration Chip
1. Each PU is to be programmed with a calibration target correction value (the last two characters
of barcode information, about which see the illustration shown below) that is a shutter label
marking.
With shutter, sheet color, print density sensor or PU board replacement, correction value
reprogramming must be performed.
Setting from operator panel:
• While holding the MENU+ and MENU- keys down, turn the printer on.
• After “MAINTENANCE MENU” appears, the display changes to “OKIUSER.”
• Press the MENU+ key seven times to select “DIAGNOSTIC MODE.”
• Press the MENU+ and ONLINE key. “ENGINE DIAG LEVEL2” is displayed.
• Press the MENU key two times to select “ENGINE PARAMETER SET.”
• Press the ONLINE or CANCEL key to show “CHIP DISPERSION ADJUST 00H.”
• Pressing the ENTER key blinks the first or second character of the display.
• Press the ONLINE or CANCEL key to set a correction setting.
• Press and hold the ONLINE or CANCEL key about two seconds to confirm the correction
setting. The blinking correction setting becomes stay illuminated, bearing with an asterisk
(*).
• The printer restarts and the correction setting takes effect.
1 Information written
From left:
One asterisk (*) character
Four-digit date
(ID barcode) system
One-digit year (only one-digit x of 200x)
One-digit month (X, Y and X, for Oct., Nov. and Dec.)
Two-digit day
Four digits
Filled with zeros 0000
Code content
6mm
Two-digit correction value
(In the same format as that for data manually input to printer)
00 to 04, for 0 to 4. FF to FC, for -1 to -4.
xxx.......xx FC
2-Character correction value
Approx.31 mm
42049001TH Rev.3
70 /
4.
REGULAR MAINTENANCE
4.1
Parts Replaced Regularly
Users are recommended to replace parts periodically according to the table below. (Print quality
cannot be assured and damages may occur, when the parts are not replaced.)
Part Name
Time of Replacement
Condition for Replacement Adjustment (after replacement)
Toner cartridge When [REPLACE TONEER] is
displayed.
5,000 pages are printed.
(5% duty)
ID
When [REPLACE IMEGE
DRUM] is displayed.
15,000 pages are
printed. (3P/J)
Fuser unit
When [REPLACE FUSER] is
displayed.
45,000 pages are
printed.
Belt unit
When [REPLACE BELT] is
displayed.
50,000 pages are
impressed. (3P/J)
Parts are replaced periodically by users.
4.2
Cleaning
Clean the internal and external sections of the printer with waste and a small vacuum cleaner as
required.
Note: Do not touch the image drum terminals, the LED lens array, and the LED head connecter.
4.3
Cleaning the LED Lens Array
Clean the LED head array while white bands or lines (white-out, faint print) appear in the vertical
direction on a printed page.
Note: Be sure to clean the LED lens array with the LED lens array cleaner. (the LED head
cleaner is packed together with the toner cartridge.)
White band, white stripe
(Void or light printing)
4.4
Cleaning the Pick-up Roller
Clean the pick-up roller if lines appear in the vertical direction on the printed page.
Note: Use a soft cloth in order to avoid scratching the roller surface.
42049001TH Rev.3
71 /
5.
TROUBLESHOOTING PROCEDURES
5.1
Precautions before troubleshooting
5.2
5.3
(1)
Confirm the basic inspection items described in the user manual.
(2)
Obtain as much information regarding the problem from the user as possible.
(3)
Check the printer in a condition close to that upon generating the problem.
Precautions before handling an abnormal image
(1)
Confirm that the environment for using this printer is appropriate.
(2)
Confirm that consumables (toner, drum cartridge) are replaced appropriately.
(3)
Confirm that paper is accurate. Refer to paper specifications.
(4)
Confirm that the drum cartridge is set appropriately.
Precautions upon handling an abnormal image
(1)
Do not touch or allow foreign objects to contact the OPC drum surface.
(2)
Do not expose the OPC drum to direct sunlight.
(3)
Do not touch the fuser unit as it is heated significantly.
(4)
Do not expose the image drum to light for longer than five minutes in room temperature.
42049001TH Rev.3
72 /
5.4
Preparing for Troubleshooting
(1)
Operator panel display
Problems that occur with the printer are indicated in the LCD.
Apply proper remedies according to the message indicated in the LCD.
5.5
Troubleshooting Procedure
Confirm the problem in the following method when the printer generates a problem.
Problem generated
Problem is displayed
in LCD.
Abnormal image
(or problems that are
not displayed in the
LCD)
42049001TH Rev.3
Repair using the “LCD
message list” (see 5.5.1).
Repair in detail using
troubleshooting flow
(see 5.5.2).
Repair in detail using
troubleshooting flow
(see 5.5.3).
73 /
5.5.1
LCD message list
When the printer detects a non-recoverable error, the following service call error is displayed in the
LCD.
Service call
nnn: error
Note:
nnn is an error code.
When [Service call] is displayed, error information that corresponds to the error code appears in
the bottom line in the LCD. Be sure to make a note of, and report to related departments, the
descriptive information (such as numeric values that indicate addresses), which is used for
troubleshooting. Error codes, their definitions and remedies are described in Table 5-1-1.
Table 5-1-1 Operator Alarm (1/5)
Display on Operator Panel
Ready Attention
LED
LED
LOAD mmm/ppp AND PRESS ONLINE
SWITCH
nnn: tttttt MEDIA MISMATCH
OFF
LOAD mmm/ppp AND PRESS ONLINE
SWITCH
nnn: tttttt SIZE MISMATCH
OFF
NETWORK CONFIG
WRITING
NETWORK INITIAL
WAIT A MOMENT
LOAD mm
nnn: tttttt EMPTY
LOAD mmm AND PRESS ONLINE
SWITCH
nnn:MP TRAY EMPTY
ON
Blink
Blink
ON
Description
Code
nnn
The media type in the tray does not match the print data.
Load mmm/ppp paper in tttttt tray.
MPTRAY (MP Tray)
TRAY1 (Tray 1)
TRAY2 (Tray 2)
460
461
462
The media size or both media size and media type in the
tray does not match the print data. Load
mmmmmmmmm/ppppppp paper in tttttt tray.
MPTRAY (MP Tray)
TRAY1 (Tray 1)
TRAY2 (Tray 2)
460
461
462
Saving the Network configration to Flash memory when
setting item which relate to Network was changed.
Varies Varies Network initializing.
OFF
OFF
Blink
Blink
Printing request is issued to an empty tttttt tray. Printing
request is issued to Tray2 which is opened.. Printing
request is issued to Tray1 which is opened when Tray2
is not exist.
Load Mmmmmmmmm paper.
TRAY1 (Tray 1)
TRAY2 (Tray 2)
491
492
Paper feed from MPTRAY is attempted, but the tray is
empty. Loading mmm paper and pressing the On-line
switch will start printing.
MP TRAY (MP Tray)
490
INSTALL PAPER CASSETTE
nnn:TRAY1 OPEN
OFF
Blink
Tray1 cassette that is a paper path for the paper loaded
from Tray2 to be printed to is removed.
440
INSTALL PAPER CASSETTE
nnn:TRAY1 MISSING
OFF
Blink
Tray1 cassette of paper to which printing is intended is
removed, and paper cannot be fed.(When Tray2 exists)
430
ADD MORE MEMORY
nnn: MEMORY OVERFLOW
OFF
Blink
Memory capacity overflows. Press ON-LINE switch so
that printing continues. Install expansion RAM or
decrease data size.
420
42049001TH Rev.3
74 /
REPLACE TONER
nnn:* WASTE TONER FULL
Ready Attention
LED
LED
OFF
Blink
Description
* waste toner will fill up the box.Toner replacement is
necessary.
Y
M
C
HAVE YOU REPLACED * TONER?
Y=ENTER/N=CANCEL
OFF
Blink
Displayed to confirm whether the user has replaced the *
toner after Cover Open/Close. (This is because in case
of Waster Toner Full, toner replacement cannot be
automatically recognized.). The press of ENTER will
reset the toner counter while clearing WASTE TONER
FULL error. The press of CANCEL will bring the printer
to waste toner full warning status.
Y
M
C
REPLACE TONER
nnn: * TONER EMPTY
OFF
Blink
******* toner empty
Y
M
C
K
Warning status takes effect at Cover Open/Close, while
allowing printing approx 50 pages (T.B.D). (A4, density
5%).
CHECK TONER CARTRIDGE
nnn:* TONER SENSOR ERROR
OFF
Blink
Something is wrong with Toner Sensor. If the Engine
setting is Factory mode, error display appears as
mentioned later. (This warning has appeared since PU/
FW 00.83)
Y
M
C
K
Code
nnn
414
415
416
410
411
412
413
540
541
542
543
OPEN FRONT COVER
nnn: PAPER SIZE ERROR
OFF
Blink
Inappropriate size paper was fed from a tray. Check the
paper in the trays or check for Multiple-feed. Open and
close the cover to perform recovery printing, and
continue.
CHECK MP TRAY
nnn: PAPER JAM
OFF
Blink
JAM has occurred.
MP TRAY1
390
OPEN FRONT COVER
nnn: PAPER JAM
OFF
JAM has occurred.
TRAY1
TRAY2
FEED
DUPLEX
391
392
380
372
OPEN TOP COVER
nnn: PAPER JAM
OFF
JAM has occurred in paper path.
Transport
Exit
Duplex Entry
Printing Page Lost
381
382
383
389
42049001TH Rev.3
Blink
Blink
400
75 /
Ready Attention
LED
LED
Description
OPEN DUPLEX COVER
nnn: PAPER JAM
OFF
INSTALL DUPLEX UNIT
nnn: DUPLEX UNIT OPEN
OFF
Blink
Displayed if jam is occurring in Duplex Unit and the
Duplex unit is removed. If a user removes the Duplex
Unit when jam is not occurring in the Duplex unit,
Service Call Error 181 occurs.
REPLACE IMAGE DRUM
nnn: * DRUM LIFE
OFF
Blink
Drum life. Warning status takes effect at cover open/
close. When the printer printed 500 pages (value of PU/
FW 00.80. PU/FW 00.79‡ 20 pages), the error occurs
again.
Y
M
C
K
Blink
JAM has occurred nearby DUPLEX unit.
Duplex Reversal
Duplex Input
Multifeed in Duplex Unit.
Code
nnn
370
371
373
360
350
351
352
353
REPLACE FUSER
nnn: FUSER LIFE
OFF
Blink
Fuser life. Warning status occurs at cover open/close.
When the printer printed 500 pages, the error occurs
again.
354
REPLACE BELT
nnn: BELT LIFE
OFF
Blink
Belt life. Warning status takes effect at cover open/close.
When the printer printed 500 pages (value of PU/FW
00.80. PU/FW 00.79‡ 20 pages), the error occurs again.
355
REPLACE BELT
nnn: BELT LIF
OFF
Blink
Water toner full. Warning status takes effect at cover
open/close. When the printer printed 500 pages, the
error occurs again.
356
CHECK IMAGE DRUM
nnn: * DRUM MISSING
OFF
Blink
Drum is not correctly installed.
Y
M
C
CHECK IMAGE DRUM & BELT LOCK
nnn: K DRUM MISSING
OFF
Blink
Belt is unlocked or black drum is not correctly installed.
K
343
CHECK BELT
nnn: BELT MISSING
OFF
Blink
Belt unit is not correctly installed.
330
CHECK FUSER
nnn: FUSER MISSING
OFF
Blink
Fuser unit is not correctly installed.
320
CLOSE COVER
nnn:COVER OPEN
OFF
Blink
Cover is open.
TOP (Top Cover)
FRONT (Front Cover)
(When either the upper or front cover is open, 310 and
311 appear in toggle because the sensor cannot identify
which cover is open.)
CLOSE COVER
nnn: DUPLEX COVER OPEN
OFF
42049001TH Rev.3
Blink
Cover is open.
DUPLEX
340
341
342
310
311
316
76 /
DOWNLOAD MODE
DATA RECEIVE
Ready Attention
LED
LED
OFF
ON
Description
Code
nnn
Download mode when download data is received in
normal operation. Show download data is receiving.
DOWNLOAD MODE
DATA RECEIVED OK
Receiving download data has finished.
DOWNLOAD MODE
REC DATA ERROR *
An error occurs when receiving download data.
1 FSize error
2 Checksum error
3 Print model No. error
4 Module I/F version error
5 FAT Version error
DOWNLOAD MODE
DATA WRITING
Download data is writing.
DOWNLOAD MODE
DATA WRITTEN OK
Writing download data has finished.
DOWNLOAD MODE
DATA WRITE ERROR
An error occurs when writing download data.
1 Memory alloc error
2 Download File error
3 Device free-space reserving error
4 Device free-space insufficient error
5 File Write error
6 CU-F/W Mismatch error
POWER OFF/ON
nnn: NETWORK ERROR
OFF
Blink
REBOOTING d
OFF
ON
POWER OFF/ON AND WAIT FOR A
WHILE
nnn:CONDENSING ERROR
OFF
Blink
(See the list of Service Calls.)
Fatal
POWER OFF/ON
nnn: FATAL ERROR
OFF
Blink
Fatal
SERVICE CALL
nnn: FATAL ERROR
OFF
Blink
Fatal
DOWNLOAD MODE
ON
OFF
Download Mode after the printer was powered on with
pressing the Online switch.
The mode that the printer to ready to receive download
data.
DOWNLOAD MODE
DATA RECEIVE
Blink
OFF
Receiving download data.
42049001TH Rev.3
A network error is occurring.
300
Rebooting. d: Decimal value (1 digit). Shows a cause of
the rebooting.
d = 0 Not listed below
= 1 PJL command
= 2 Changing the menu
= 3 QUIT operator in PostScript language
= 4 Changing the NIC setting (including from Web
Page)
77 /
Ready Attention
LED
LED
Description
DOWNLOAD MODE
DATA RECEIVED OK
ON
OFF
Finished receiving download data.
DOWNLOAD MODE
REC DATA ERROR <No.***>
ON
ON
An error occurs when receiving download data
001
Size error
002
ChechSUM error
003
Printer model No. error
004
Module I/F version error
005
FAT Version error
DOWNLOAD MODE
DATA WRITING
Blink
OFF
Writing download data.
DOWNLOAD MODE
DATA WRITTEN OK
ON
OFF
Finished writing download data.
DOWNLOAD MODE
DATA WRITE ERROR <No.***>
ON
ON
An error occurs when writing download data
011
Memory alloc error
012
Download File error
013
Device free-space reserving error
014
Device free-space insufficient error
015
File Write error
016
CU-F/W Mismatch error
INITIALIZING
OFF
OFF
The controller side is initializing.
RAM CHECK\
****************
OFF
OFF
RAM checking.
* appears after every 1/16 of the total amount has been
checked.
42049001TH Rev.3
Code
nnn
78 /
Table 5-1-2 Service Call Error (1/5)
Message
Cause
Error Description
Solution
Service call
001:Error(C5300 only)
Machine Check
Exception
Hardware fault
detected. (Board
defectiveness or
Shortage of power
supply volume)
Replace OWL/SPA
board.
Power off/on
002:Error
~
006:Error
CPU Exception
service
020:Error
CU ROM Hash
Check Error
Service call
CU Program
Is program ROM DIMM set
ROM Hash Check properly?
Error
Is error recovered by replacing
program ROM DIMM?
(the case of a device which
program ROM is set to DIMM Slot.)
Does error display reappear?
Yes
Power OFF/ON
Replace ARC/OWL/
SPA board.
(the case of a device which
program ROM is attached to
board directly.)
Yes
Power OFF/ON
Replace ARC/OWL/
SPA board.
No
Yes
No
Reset ROM DIMM
Replace program ROM
DIMM.
Replace OWL/SPA
board.
Service call
CU Font ROM
Hash Check Error Does error display reappear?
Yes
Power OFF/ON
Replace OWL/SPA
board.
Service call
030:Error
CU RAM Check
Error
Yes
Power OFF/ON
Replace ARC/OWL/
SPA board.
Service call
031:Error
CU Optional RAM Is RAM DIMM set properly?
Check Error
RAM DIMM?
No
Yes
No
Reset RAM DIMM.
Replace RAM DIMM.
Replace ARC/OWL/
SPA board.
Service call
CU Optional RAM Is RAM DIMM genuin?
Spec Error
CU RAM DIMM is Is RAM DIMM set properly?
not adjust to the
specification.
RAM DIMM?
No
Use genuine RAM
DIMM.
Reset RAM DIMM.
Replace RAM DIMM.
Replace OWL/SPA
board.
Service call
040:Error
CU EEPROM
Error
Service call
041:Error
CU Flash Error
Flash ROM Error
on the CU board.
42049001TH Rev.3
No
Yes
No
Yes
Power OFF/ON
Replace ARC/OWL/
SPA board.
Yes
Power OFF/ON
Replace ARC/OWL/
SPA board.
79 /
Message
Cause
Error Description
Solution
Run forced initialization
of Flash.(Note that NICF/W and Mac address
is deleted. After the
initialization, it is need
to download NIC-F/W
and/or Mac address by
Maintenance utility.)
In the case of before
CU-F/W G1.26/X1.26,
Press “+”, “-”, “CANCEL” to turn power ON.
And after CU-F/W
G1.27/X1.27, execute
FLASH FORMAT of
MAINTENANCE MENU
of SYSTEM MAINTENANCE MENU.
Release buttons when
[FLASH FORMAT]
appears, wait until [ONLINE] (2min) and
Replace ARC/OWL/
SPA board if symptom
does not change.
Service call
042:Error
~
044:Error
Flash File System Failed access to Flash set
directly on CU board.
Error
Service call
CU Fan Error
Abnormal CPU
cooling fan on CU
board.
Is CU Fan connector set properly?
fan?
No
Yes
No
Power off/on
PSE firmware
fault detected.
Does error reoccur?
Yes
Power off/on
072:Error xx
Engine I/F Error
I/F error between
PU-CU.
Is CU assembly set properly?
No
Yes
ARC/OWL board?
No
Power off/on
073:Error xxxxxxxx
Video Error
Fault detected
when image data
is extended.
[C5100]
Fault again?
[C5300]
Power off/on
074:Error xxxxxxxx
075:Error xxxxxxxx
42049001TH Rev.3
Video Error
Fault detected
when image data
is extended.
No
Yes
Yes
Connect properly.
Replace fan.
Replace OWL/SPA
board.
Power OFF/ON.
Replace OWL/SPA
board.
Set properly.
Replace ARC/OWL/
SPA board.
Replace PU board (RSN)
Set properly.
Replace to highperformance PC or
drop resolution of data
and print again.
Replace ARC board
No
Yes
Set properly.
Replace OWL/SPA
board.
No
Yes
Set properly.
Replace ARC/OWL/
SPA board.
80 /
Message
Cause
Service call
104:Error
Engine EEPROM
setting check is
OK when power
ON. Then detect
read/ write error.
Service call
105:Error
Read/ write error
in the setting
check of engine
EEPROM when
power on.
Service call
106:Error
Abnormal engine
control logic.
Service call
121:Error
High-voltage
power supply I/F
error.
Service call
122:Error
Error Description
Does error reoccur?
Yes
Power OFF/ON
Does error reoccur?
Yes
Power OFF/ON
Does error reoccur?
Yes
Power OFF/ON
Is cable between PU board and
high-voltage power unit connected properly?
Is there no improperly connections?
No
Yes
Low-voltage
Is fan in low-voltage power
power supply fan supply unit operating?
error.
Low-voltage
power supply
temperature error. Is fan connector connected
properly?
Service call
123:Error
Abnormal environment humidty / Does error reoccur?
Not connected
humidity sensor.
Service call
124:Error
Abnormal environment tempera- Does error reoccur?
ture.
Service call
127:Error
Error detected at
the fuser unit
cooling fan.
Service call
131:Error
~
134:Error
Service call
142:Error
Service call
150:Error
~
153:Error
No
No
Yes
No
Yes
Connect properly.
Check improper connections for high-voltage.
Replace high-voltage
power supply?
Check connections for
connector of fan.
Replace low-voltage
power supply.
Replace fan motor.
Replace low-voltage
power supply.
Yes
Power OFF/ON
Replace humidity
sensor
Yes
Power OFF/ON
Replace humidity
sensor
Is fan connector connected
properly?
Does error reoccur?
No
Yes
No
Connect properly again.
Replace fan motor
LED head fault
detected. (131 =
Y, 132 = M, 133 =
C, 134 = K)
Is LED head properly set?
No
Does error reoccur?
Yes
Yes
Set properly for LED
head unit.
Turn power ON again.
Replace LED head unit
Error detented at
ID position of Up/
Down
Is ID unit set properly?
Does error reoccur?
ID unit fuse
Is ID unit setting proper?
cannot be disconnected. (150 = Y, Does error reoccur?
151 = M, 152 = C,
153 = K)
PRD board?
42049001TH Rev.3
Solution
Yes
No
Yes
Reset ID unit.
Replace ID Up/Down
sensor.
No
Yes
Yes
Reset ID unit.
After check connections of cable between
PRD board and PU
board, replace PRD
board.
No
81 /
Message
Service call
154:Error
Service call
155:Error
Cause
Error Description
Belt unit fuse
cannot be disconnected.
Is belt unit setting proper?
Fuser unit fuse
cannot be disconnected.
Solution
Does error reoccur?
No
Yes
Yes
Reset belt unit.
Check cable connections and, replace PU
board(RSN)
Is fuser unit set properly?
No
Does error reoccur?
Yes
Yes
After cleaning for fuser
connector, reset.
Check cable connections and replace PU
board (RSN)
Error detected by Is toner cartridge setting?
toner sensor. (160 Is toner lock lever setting?
= Y, 161 = M, 162
= C, 163 = K)
Does error reoccur?
It does not occure
in factory default
setting.
Yes
Service call
170:Error
171:Error
Short circuit in
fuser thermistor
or open detected.
Yes
Replace fuser unit.
Service call
172:Error
173:Error
Abnormal temperature detected
by fuser thermistor (high-temp
or low temp.)
Yes
Replace fuser unit.
Service call
181:Error
182:Error
Option unit I/F
error. (181 =
Duplex Unit, 182
= Option Tray)
Power off/on
190:Error
Does error reoccur?
Does error reoccur?
No
No
Set toner cartridge.
Turn a lock lever of
toner to a fixed position.
Replace toner sensor
or assembly.
Service call
160:Error
~
163:Error
After checking connection parts of connector,
replace option unit.
Does error reoccur?
Yes
System Memory
Overflow.
Does error reoccur?
Yes
Service call
200:Error
~
202:Error
PU Firmware
download Error.
Error occurered while writing
over the PU firmware.
Turn the printer OFF/ON,
and retry to download the
PU firmware again.
(Usually, the procedure
(PU firmware download)
which isn’t done, so this
is not occur.)
Power off/on
209:Download Error
Media Table
download Error.
Downloading Media Table to PU
has failure.(Related to Custom
Media Type)
Turn the printer OFF/ON,
and retry to download the
PU firmware, again.
(Usually, the procedure
isn’t done, so this is not
occur.)
42049001TH Rev.3
Add option RAM DIMM.
82 /
Message
Cause
Error Description
Solution
After turn power OFF,
check connections
between CU board and
PU board. Then turn
power ON again.
Power off/on
203:Error
204:Error
207:Error
208:Error
210:Error
~
214:Error
F0C:Error
F0D:Error(C5300 only)
FFE:Error(C5300 only)
FFF:Error
An error was
detected of the
CU program.
(203~214 is not
occure in usual
operating.)
Reinstall the CU board.
Is the error message displayed
again?
Service call
220:Error
False setting of a
record medium
detected by a
print statistics.
Take off the HDD or replaced?
Yes
Reset original HDD.
Power off/on
901:Error
902:Error
Short or open in
belt thermistor
detected.
Is belt thermistor cable setting
proper?
No
Connect cable set
properly again.
Replace belt thermistor.
Does error reoccur?
Power off/on
903:Error
904:Error
42049001TH Rev.3
Abnormal temperature detected
by belt thermistor
(high-temp or low
temp.)
Is belt thermistor cable setting
proper?
Does error reoccur?
Yes
Yes
No
Yes
Yes
Connect cable set
properly again.
Replace belt thermistor
and leave aside for 30
min. Then turn power
ON again.
83 /
5.5.2
Preparing for troubleshooting
(1)
Operator panel display
Problems that are generated in this device are indicated in the LCD.
Apply proper measures according to the message displayed in the LCD.
No.
Problem
1
Printer Malfunction after Turn-on.
2
Jam Errors
Paper Loading Jam (1st tray)
Paper Loading Jam (Multipurpose tray)
Paper Feed Jam
Paper Exit Jam
Duplex Print Jam
Flow Chart No.
1
2-1
2-2
2-3
2-4
2-5
3
Paper Size Error
3
4
Image Drum Up/Down Operation Error
4
5
Fuser Unit Error
5
6
Motor Fan Error
6
Note: When replacing engine boards (RSN PWBs), read in the EEPROM chip data from the
boards and copy it onto installed new boards.
Is an error message displayed?
YES
▼
•NO
Perform according to the error message.
Is black displayed in the top and bottom lines of the operator panel LCD?
•
NO
Is asterisk mark " * " displayed in the operator panel LCD?
NO
The operator panel LCD displays none.
• YES
Check the power supply voltage: 3.3V and 5V
3.3V to pins 4 and 5, and 5V to pins 7 and 8, of RSN PWB CUIF
connector.
NO
▼
• YES
Replace the power supply.
Replace the engine board.
▼
• YES Is ROM DIMM A set properly?
NO
▼
•YES
42049001TH Rev.3
Set a program DIMM to ROM DIMM A properly.
If the error is not recovered, replace the CU board.
Check the connection between the engine board and the OPE board.
If the error is not recovered, replace the engine board or the OPE board.
84 /
1 The printer does not operate properly after it is turned on.
•
•
Turn the printer off and on again.
Does
appear (for about one second)?
•
NO
Is the AC cable connected properly?
NO Connect the AC cable properly.
▼
• YES Is +5V being output to the operator panel connector (OPE connector) on the engine board
(RSN PWB)?
Pin 4: +5V. Pin 7: 0V.
YES Is +5V being output to the connector CN1 on the OPE board (RSP PWB)?
Pin 4: +5V. Pin 7: 0V.
• NO
Is the operator panel cable connected properly?
NO
Connect the cable properly.
▼
• YES Replace the operator panel cable. Has the printer recovered from the error?
NO
Replace the OPE board.
▼
• YES End.
▼
• NO
Is +5V being output to the POWER connector on the engine board (RSN PWB)?
Pins 7 to 9: +5V. Pins 1 to 3, and 13 to 17: 0V.
NO
Replace the low voltage power unit after checking the connection of the POWER
connector.
▼
• YES Replace the engine board.
▼
•
YES
Are the following voltages being output to the CU board PUIF connector?
Pins 7 and 8: +5V. Pins 4 and 5: +3.3V. Pins 1, 2, 3 and 6: 0V.
YES Replace the CU Board.
▼
•
NO
Are the following voltages being output to the POWER connector on the engine board?
Pins 7 to 9: +5V. Pins 10 to 12: +3.3V. Pins 4 to 6: +24V. Pins 1 to 3, and 13 to 17: 0V.
YES Replace the engine board.
▼
•
NO
Replace the low voltage power unit.
42049001TH Rev.3
85 /
2-1 Paper Loading Jam (1st tray)
•
Does a paper loading jam occur immediately after the printer is turned on?
•
YES Is paper jammed at the entrance sensor 1 or the entrance sensor 2?
YES Remove the jammed paper.
(A)
▼
• NO
Do the levers (of entrance sensor1 and the entrance sensor 2) move properly?
NO
Replace defective sensor lever(s).
▼
• YES Do the sensors operate properly? [Operate each sensor lever to check the signals on FSNS
connector pins of the engine board (RSN PWB)]. Pin 4: Entrance sensor 1, Pin 2: Entrance
sensor 2.
NO
Replace the front sensor board (RSF PWB) after checking signal cable connection.
▼
• YES Replace the engine board after checking signal cable connection.
▼
•
NO
•
Does a paper loading jam occur moments after paper is drawn into the printer?
YES Has paper reached the entrance sensor 1 or the entrance sensor 2?
YES Go to (A).
▼
•
▼
• NO
Replace the feed roller or the paper cassette’s paper separation frame assy.
NO
Is the 1st hopping motor running?
•
YES Is the solenoid operating properly?
NO Replace the solenoid.
▼
• YES Does the solenoid have a rated resistance (approx. 8.9Ω)?
NO Replace the solenoid.
▼
• YES Replace the feed roller or the paper cassette’s paper separation frame assy.
▼
•
NO
NO
▼
•
YES
NO
▼
•
YES
Does the 1st hopping motor have a rated resistance (approx. 3.5Ω)?
Replace the 1st hopping motor.
Is 24V being output to the fuse F2 on the engine board?
Replace the engine board after checking gear engagement and cable connection.
42049001TH Rev.3
86 /
2-2 Paper Loading Jam (Multipurpose tray)
•
Does a paper loading jam occur immediately after the printer is turned on?
•
YES Is paper jammed at the entrance sensor 1 or the entrance sensor 2?
(A)
▼
• NO
Does the lever of the entrance sensor 2 move properly?
NO
Replace the lever.
▼
• YES Does the entrance sensor 2 work properly? [Operate the lever to check, through the switch
scan test of System Maintenance mode, the sensor for proper working, or to check the signal
on a corresponding FSNS connector pin of the engine board (RSN PWB).]
Pin 3: Entrance sensor 2
NO
Replace the front sensor board (RSF PWB) after checking signal cable connection.
▼
• YES Replace the engine board after checking signal cable connection.
▼
•
NO
•
Does a paper loading jam occur at the instant after paper is drawn into the printer?
YES Has paper reached the entrance sensor 2?
YES Go to (A).
▼
•
▼
• NO
Replace the multipurpose tray assy.
NO
Is the hopping motor running?
•
Is +24V being output to the fuse F2 on the engine board?
NO
NO
▼
• YES Replace the engine board after checking cable connection.
▼
•
YES
NO
▼
•
YES
Is the MPT feed roller turning?
Replace the gear assy - hopping.
Replace the engine board after checking cable connection.
42049001TH Rev.3
87 /
2-3 Paper Feed Jam
•
Does the printer have a paperfeed jam immediately after it is turned on?
•
YES Is paper jammed at the write sensor?
(A)
▼
• NO
Does the write sensor lever move properly?
NO
Replace the lever.
▼
• YES Does the write sensor work properly? [Operate the sensor lever to check the signal on a
corresponding FSNS connector pin of the engine board (RSN PWB)].
Pin2: Entrance belt sensor
NO
Replace the front sensor board (RSF PWB) after checking cable connection.
▼
▼
•
NO
•
Does the printer have a paperfeed jam immediately after the printer draws paper into it?
YES Has paper reached the write sensor?
YES Go to (A).
▼
• NO
•
Is the hopping motor running?
NO
Does the hopping motor have a rated resistance (approx. 3.5Ω)?
NO
▼
•
Replace the hopping motor.
YES Replace the engine board after checking gear engagement.
▼
• YES Replace the registration roller.
▼
•
NO
•
Does a paperfeed jam occur during paper loading?
YES Is the belt motor running?
•
NO
Does the belt motor have a rated resistance (approx. 3.5Ω)?
NO
▼
•
YES Is 24V being output to the DRIVER connector pin 1 on the engine board?
NO
▼
•
Replace the belt motor.
YES Replace the engine board after checking gear engagement.
▼
• YES Replace the belt unit after checking gear engagement.
▼
•
NO
End
42049001TH Rev.3
88 /
2-4 Paper Exit Jam
•
Does a paper exit jam occur immediately following the printer is turned on?
•
YES Is paper jammed at the exit sensor?
▼
• NO
Does the paper exit sensor lever move properly?
NO
Replace the lever.
▼
• YES Does the paper exit sensor work properly? [Operate the paper exit sensor lever to check,
through the switch scan test of System Maintenance mode, the sensor for proper working,
or to check the signal on the DRIVER connector pin 8 on the engine board (RSN PWB).]
NO
Replace the paper exit sensor after checking signal cable connection.
▼
▼
•
NO
Is the face-up stacker cover completely open or closed?
NO
▼
•
Completely open or close the cover.
YES
Is the heat motor running?
•
Does the heat motor have a rated resistance (approx. 6.0Ω)?
NO
NO Replace the heat motor.
▼
• YES Is 24V being output to the DRIVER connector pin 1 on the engine board?
NO Replace the engine board.
▼
• YES Replace the driver board after checking cable connection.
▼
•
YES
NO
Does the exit guide assy work properly?
Replace the exit guide assy.
42049001TH Rev.3
89 /
2-5 Duplex Print Jam
•
Does a paperfeed jam occur at the instant following the printer is turned on?
•
YES Does paper exist in the duplex unit?
(A)
▼
• NO
Do the duplex-in sensor, rear sensor and front sensor levers move properly?
NO
Replace problem sensor lever(s).
▼
• YES Do the duplex-in, rear and front sensors function properly? (Through the switch scan test
of System Maintenance mode, check the sensors are placed at the paper absence detection
level.)
NO
Replace malfunctioned sensor(s) after checking cable connection.
▼
• YES Replace the duplex controller board (V7X PWB).
▼
•
NO
•
Does a paperfeed jam occur moments after paper is drawn into the printer?
YES Has paper reached the duplex rear sensor?
YES Proceed to (A).
▼
• NO
•
Is the duplex motor running?
NO
Does the duplex motor have a rated resistance (approx. 6.0Ω)?
NO
▼
•
Replace the duplex motor.
YES Replace the duplex board (V7X PWB) after checking gear engagement.
▼
• YES Replace the registration roller A or B.
▼
•
NO
Replace the duplex unit.
42049001TH Rev.3
90 /
3 Paper Size Error
•
Is proper size paper being used?
NO
▼
•
YES
Use proper size paper.
Is paper jammed at the entrance sensor 2?
▼
•
NO
NO
▼
•
YES
NO
▼
•
YES
NO
▼
•
YES
NO
▼
•
YES
Does the lever of the entrance sensor 2 move properly?
Replace the lever.
Does the entrance sensor 2 work properly? (Operate the entrance sensor lever to check
the signal on a corresponding FSNS connector pin on the engine board RSN PWB.)
Pin 2: Entrance sensor 2
Replace the sensor board (RSF PWB) after checking cable connection.
Does the lever of the write sensor move properly?
Replace the lever.
Does the write sensor work properly? (Operate the write sensor lever to check, through the
switch scan test of System Maintenance mode, the sensor for proper operation. The signal
on a corresponding FSNS connector pin of the engine board (RSN PWB) is to be checked.)
Pin 3: Entrance write sensor
Replace the sensor board (RSF PWB) after checking cable connection.
Replace the engine board after checking cable connection.
42049001TH Rev.3
91 /
4 Image Drum Unit (ID) Up/Down Operation Error
•
Power the printer off and, after a few seconds, on again.
•
Are all the ID drums properly revolving during printing?
•
NO
Does the ID motor (C) have a rated resistance (approx. 3.5Ω)?
NO
Replace the ID motor(C).
▼
• YES Is 24V being output to the F1 of the engine board?
NO
▼
• YES Replace the engine board after checking cable connection.
▼
•
▼
•
YES
Is ID up-and-down operation being performed (is the operation performed by ID UP/DOWN
on motor and clutch testing)?
NO
Replace the gear assys - planet L and R.
YES
Does the ID up/down sensor work properly? (Check the signals on the high voltage power
unit CN3, pin 2.)
Are: 5V with the sensor light unshielded; and
0V with sensor light shielded
being output?
NO
▼
•
YES
Replace the high voltage power unit.
Replace the engine board after checking the cable connection between the high voltage
power unit and the engine board (RSN PWB)
42049001TH Rev.3
92 /
5 Fuser Unit Error
•
Does a fuser unit error occur immediately after the printer is turned on?
(A)
•
YES Is the heat roller thermistor broken or short-circuited (see figure 5-1)? (approx. 190 k to 980
kΩ at room temperatures of 0 to 43˚C)
•
▼
▼
•
▼
•
▼
• NO
NO
Does a fuser unit error occur about one minute after printer is turned on?
•
Go to (A).
NO
YES
•
YES End.
▼
• NO
Replace the fuser unit.
NO
Is AC voltage being output between the low voltage unit CN2 connector pins 1 and 3?
•
Replace the low-voltage power unit. Has the problem been corrected?
NO
•
▼
•
Is the heater of the fuser unit on (Is it hot)?
YES Replace the engine board. Has the problem been corrected?
•
▼
•
YES Replace the fuser unit.
YES End.
▼
• NO
YES
The resistance between these two pins
Heat Roller Thermistor
Figure 5.1
42049001TH Rev.3
93 /
6 Motor Fan Error
•
Does the low voltage power supply fan run after the printer is turned on?
•
NO
Is 24V being output to the POWER connector on the engine board (RSN PWB)? 24V: Pins
4, 5 and 6
NO
Replace the low voltage power unit after checking cable connection.
▼
• YES Has the low voltage power unit fan replaced?
YES End.
▼
•
▼
• NO
Replace the low voltage power unit fan.
YES
Does the fuser unit fan fan rotate after the printer is turned on again?
•
Is 24V being output to the fuse 3 on the engine board (RSN PWB)?
NO
•
NO
Is 24V being output to the POWER connector on the engine board (RSN PWB)?
24V: Pins 4, 5 and 6
NO
▼
•
YES Replace the engine board.
▼
• YES Replace the high voltage power unit fan.
▼
•
YES
End.
42049001TH Rev.3
94 /
5.5.3
Image Problem Troubleshooting
When printout images are not satisfactory as illustrated below, follow the troubleshooting steps
listed below.
Abnormal Image
Flowchart No.
Light or faded image, or color misalignment, on whole page (Figure 5.2- A )
1
Dirty background (Figure 5.2- B )
2
Blank page (Figure 5.2- C )
3
Vertical belt or line (black or color) (Figure 5.2- D )
4
Vertical belt or line (white or uneven-color) (Figure 5.2- F )
5
Poor fusing (ink spreads or peels when touched with fingers.)
6
Defective image of regular interval (Figure 5.2- E )
7
Missing image
8
Color misalignment
9
Color different from original one
0
A Light or faded image
on whole page
D Vertical black belt or line
B
Dirty Background
E Defective image of
regular interval
C
Blank
F Vertical white belt or line
Figure 5.2
42049001TH Rev.3
95 /
1
Light or faded image, or color misalignment, on whole page (Fig 5-2 A )
•
Is toner running short (Is TONER LOW displayed)?
YES Supply toner.
▼
•
NO
NO
▼
•
YES
Is proper paper being used?
Use proper paper.
Are the LED head lenses dirty?
YES Clean dirty lens(es).
▼
•
NO
NO
▼
•
YES
NO
▼
•
YES
Are the LED head assys all connected to the CU board (ARC PWB / OWL PWB / SPA PWB)
properly?
Connect the cable(s) between not properly connected LED head(s) and the engine board
correctly.
Are +5V and +3.3V being output from the CU board (ARC PWB / OWL PWB / SPA PWB)
to the LED head assys?
+3.3V: 14
+5V: 16, 18, 29, 22 and 24
Replace the CU board (ARC PWB / OWL PWB / SPA PWB).
Replace the LED head assys after checking cable connection. Has the problem been
corrected?
YES End.
▼
•
NO
Replace the high voltage power unit or the belt unit after checking cable connection.
Has the problem been corrected?
YES End.
▼
•
NO
NO
▼
•
YES
Are the image drum unit pins connected to the contact assy properly (see figure 5-2)?
Connect not properly connected image drum unit(s) to the contact assy correctly.
Replace the image drum units.
Note: When replacing the engine board (RSN PWB), extract EEPROM data from it and copy the
data onto a new engine board.
42049001TH Rev.3
96 /
2 Dirty background (Fig. 5-2 B )
•
Were the image drums exposed to external light for a long time?
YES Replace exposed image drum unit(s).
▼
•
NO
Are the rollers of the fuser unit dirty?
▼
•
NO
NO
▼
•
YES
NO
▼
•
YES
Is MEDIA WEIGHT set correctly?
LIGHT: 64 to 74 g/m2. MEDIUM: 75 to 104 g/m2. HEAVY: 105 to 120 g/m2.
ULTRAHEAVY: 121 to 203 g/m2. TRANSPAREMCY.
Set the MEDIA WEIGHT correctly.
Are the LED head assys connected to the CU board (ARC PWB / OWL PWB / SPA PWB)
properly?
Connect not properly connected LED head assy(s) to the CU board (ARC PWB / OWL PWB
/ SPA PWB) correctly.
Are +5V and +3.3V being output to the CU board (ARC PWB / OWL PWB / SPA PWB) K,
Y, M and C LED HEAD connector pins?
+3.3V: 14
+5V: 16, 18, 20, 22 and 24
NO
▼
•
YES
Replace the LED head assys after checking cable connection. Has the problem been
corrected?
YES End.
▼
•
NO
Replace the engine board. Has the problem been corrected?
YES End.
▼
•
NO
Has the problem been resolved?
YES End.
▼
•
NO
NO
▼
•
YES
Be sure cable connection is established. Are the pins of the image drum units connected
to the contact assy properly (see figure 5-3)?
Connect not properly connected pin(s) to the contact assy correctly.
42049001TH Rev.3
97 /
3
Blank page (Fig 5-2 C )
•
Are the LED head assys connected to the CU board (ARC PWB / OWL PWB / SPA PWB) properly?
NO
▼
•
YES
Check the cable connection between not properly connected LED assy(s) and CU board
(ARC PWB / OWL PWB / SPA PWB), and connect them correctly.
Are +5V and +3.3V being output to the CU board (ARC PWB / OWL PWB / SPA PWB) K,
Y, M and C HEAD connector pins?
+5V: Pins 16, 18, 20, 22 and 24
+3.3V: Pin 14
YES Replace the LED head assys after checking cable connection.
▼
•
NO
NO
▼
•
YES
NO
▼
•
YES
Are +5V and +3.3V being output to the engine board (RSN PWB) CUIF connector?
+5V: Pins 7, 8 and 9
+3.3V: Pins 10, 11 and 12
Is 24V being output to the engine (RSN PWB) HVOLT connector pin 15?
YES End.
▼
•
NO
NO
▼
•
YES
Are the image drum pins connected to the contact assy properly (see figure 5-2)?
Connect not properly connected image drum pin(s) to the contact assy correctly.
42049001TH Rev.3
98 /
4
Vertical belt or line (black or color) (Fig. 5-2 D )
•
Connect not properly connected LED head assy(s) to the CU board correctly.
NO
▼
•
YES
NO
Connect the LED head assembly to the connection board properly.
Is the pin connection of the image drum unit(s) to the contact assy proper (see figure 5-3)?
▼
•
YES
•
Replace the LED head assys after checking cable connection. Has the problem been corrected?
Replace the image drum unit(s).
YES End.
▼
•
NO
Replace the CU board (ARC PWB / OWL PWB / SPA PWB) after checking cable connection.
Has the problem been resolved?
YES End.
▼
•
NO
NO
▼
•
YES
Is the engine board (RSN PWB) connected to the CU board (ARC PWB / OWL PWB / SPA
PWB) properly?
Connect the engine board to the connection board correctly.
Replace the engine board (RSN PWB) after checking cable connection. Has the problem
been corrected?
YES End.
42049001TH Rev.3
99 /
5
Vertical belt or line (white or uneven-color) (Fig. 5-2 F )
•
Are the LED heads dirty?
YES Clean dirty LED head(s).
▼
•
NO
NO
Are the image drum pins connected to the contact assy properly (see figure 5-3 D)?
▼
•
YES
•
Are the LED head assys connected to the CU board (ARC PWB / OWL PWB / SPA PWB) properly?
NO
▼
•
YES
Connect not properly connected LED head assy(s) to the CU board (ARC PWB / OWL PWB
/ SPA PWB) correctly.
Replace LED head assys after checking cable connection. Has the problem been
corrected?
YES End.
▼
•
NO
Replace the high voltage belt unit. Has the problem been corrected?
YES End.
▼
•
NO
Replace the connection board (Y73 PWB) after checking cable connection. Has the
problem been resolved?
YES End.
▼
•
NO
NO
▼
•
YES
Is the I/D terminal connected properly to the contact assembly? (See Fig. 5-3)
Is the engine board (RSN PWB) connected to the CU board properly?
Replace the engine board (RSN PWB) after checking cable connection. Has the problem
been corrected?
YES End.
42049001TH Rev.3
100 /
6
Poor fusing (Ink spreads or peels when touched lightly with fingers.)
•
Is proper paper being used?
NO
▼
•
YES
NO
▼
•
YES
Use proper paper.
Are the contact of the fuser unit connected properly?
Connect the contact of the fuser unit properly.
Are the rollers of the fuser unit dirty?
▼
•
NO
NO
▼
•
YES
NO
▼
•
YES
NO
▼
•
YES
NO
▼
•
YES
Is MEDIA WEIGHT (menu 1) set properly?
LIGHT: 64 to 74 g/m2. MEDIUM: 75 to 104 g/m2. HEAVY: 105 to 120 g/m2.
ULTRAHEAVY: 121 to 203 g/m2. TRANSPAREMCY.
Set the MEDIA WEIGHT correctly.
Is AC voltage being output between the CN2 connector pins 1 and 3 of the low voltage power
unit?
Does the heat roller thermistor have a rated resistance (approx. 180 k to 980 kΩ at room
temperatures of 0 to 43˚C) (see figure 5-1)?
Does the fuser temperature agree with its specification? Check the fuser temperature on
the LCD display of Engine Maintenance mode.
Heat Roller: 145 to 155˚C
155 to 174˚C (when MEDIA WEIGHT is set to LIGHT)
42049001TH Rev.3
101 /
7
Defective image of regular interval (Figure 5.2- E )
Interval
Problem
Troubleshooting
94.2 mm
Image Drum
Replace the image drum unit.
50.24 mm
Developing Roller
47.10 mm
Toner Supply Roller
37.68 mm
Charging Roller
85.41 mm
Fuser Upper Roller
87.92mm
Fuser Lower Roller
50.24mm
Transfer Roller (K)
Replace the belt unit.
43.96mm
Transfer Roller (Color)
Replace the belt unit.
Note: The life counts of the image drum units, fuser unit and belt unit are automatically reset at
their respective replacements.
42049001TH Rev.3
102 /
8
Missing image
•
Are the LED heads dirty?
YES Clean dirty LED head(s).
▼
•
NO
NO
▼
•
YES
•
Are the LED head assys connected to the CU board (ARC PWB / OWL PWB / SPA PWB)
properly?
Check the connection cables between not properly connected LED head(s) and the CU
board, and connect them correctly.
Are +5V and +3.3V being output to the following HEADPOW connector pins of the CU board
(ARC PWB)?
+5V: Pins 16, 18, 20, 22 and 24
+3.3V: Pin 14
YES Is +5V being output from the CU board (ARC PWB / OWL PWB / SPA PWB) to the LED
heads?
NO
▼
• YES Replace the LED head assys after checking cable connection. Has the problem been
resolved?
▼
•
NO
Replace the driver board (RSM PWB) after checking cable connection. Has the problem
been corrected?
YES End.
▼
•
NO
NO
▼
•
YES
NO
▼
•
YES
Is 24V being output to the POWER connector on the engine board (RSN PWB)?
+24V: Pins 2, 4, and 6
Is 24V being output to the HVOLT connector pin 15 of the engine board (RSN PWB)?
YES End.
▼
•
NO
NO
▼
•
YES
Are the pins of the image drum units are connected to the contact assy properly (see figure
5-3)?
Connect not properly connected pins to the contact assy correctly.
42049001TH Rev.3
103 /
9
Color misalignment
•
“TONER LOW” is showing on the display.
YES Supply toner. Has the problem been resolved?
YES End.
▼
•
NO
Conduct a color registration test of Engine Maintenance mode.
Procedure: Enter the self-diagnostic mode (level 1) of Engine maintenance mode.
DIAGNOSTIC MODE
XX.XX.XX
Pressing the MENU+ or MENU- key three times displays “REG ADJUST TEST.”
REG ADJUST TEST
Press the ENTER key once to show “REG ADJUST EXECUTE.”
REG ADJUST EXECUTE
Press the ENTER key to execute auto color registration adjustment (the motor starts running
and color registration adjustment is performed).
▼
•
Has the symptom that the color registration adjustment operation is not performed (the motor does
not run) and “OK” is immediately displayed occurred?
YES An other-than-color-misalignment error occurred.
misalignment resolved?
Correct the error.
Has the color
YES End.
(A)
42049001TH Rev.3
104 /
(A)
▼
•
NO
•
Is “NG CALIBRATION LEFT/RIGHT” displayed?
YES Is the color registration sensor cover dirty?
YES: A malfunction of the sensor cover front surface cleaning operation of the cleaning
blade placed on the back of the shutter occurred. Replace the shutter and the sensor
cover to restore cleanability.
▼
• NO
Make sure of color registration sensor board (Z71 PWB) connector, and engine board (RSN
PWB) RSNS and PUIF connector connections. Has the problem been corrected?
YES End.
▼
• NO
Replace the driver board. Has the problem been resolved?
YES End.
▼
• NO
Replace the engine board. Has the problem been resolved?
YES End.
▼
• NO
Replace the color registration sensor board and driver board connection cable. Has the
problem been corrected?
YES End.
▼
• NO
Replace the driver board and PU connection cable. Has the problem been resolved?
YES End.
▼
•
NO
•
Is “DYNAMICRANGE LEFT/RIGHT” displayed?
YES Is the color registration sensor cover dirty?
YES A malfunction of the sensor cover front surface cleaning operation of the cleaning
blade placed on the back of the shutter occurred. Replace the shutter and the sensor
cover to restore cleanability.
▼
• NO
Are there any problems in shutter opening and closing operation?
YES Replace the shutter.
▼
• NO
Replace the belt unit. Has the problem been corrected?
YES End.
▼
• NO
Replace the image drum units. Has the problem been resolved?
YES End.
(B)
42049001TH Rev.3
105 /
(B)
•
[Is “YELLOW/MAGENTA/CYAN LEFT/RIGHT/HORIZONTAL” displayed?
•
YES Replace the belt unit. Has the problem been corrected?
YES End.
▼
• NO
Replace the image drum unit. Has the problem been resolved?
YES End.
▼
• NO
Are there any problems in the gear assys of the image drums, multipurpose tray, belt unit,
belt motor etc.?
YES Replace damaged gear assy(s).
▼
• NO
Replace the driver board. Has the problem been corrected?
YES End.
▼
• NO
Are the LED head units connected to the CU board (ARC PWB / OWL PWB / SPA PWB)
properly?
NO
Connect not properly connected LED head unit(s) to the connection board correctly.
▼
resolved?
YES End.
▼
• NO
Replace the CU board (ARC PWB / OWL PWB / SPA PWB) after checking cable connection.
YES End.
▼
• NO
Is the engine board (RSN PWB) connected to the CU board (ARC PWB / OWL PWB / SPA
PWB) properly?
NO
▼
• NO
Connect the engine board to the connection board correctly.
Replace the engine board. Has the problem been resolved?
YES End.
▼
• NO
Are the pins of the image drum units connected to the contact assy properly (see figure 53)?
NO
Connect not properly connected pins to the contact assy correctly.
▼
• YES Replace the image drum units.
42049001TH Rev.3
106 /
0
Color different from original one
•
Are the LED head lenses dirty?
YES Clean dirty LED head lens(es).
▼
•
NO
NO
▼
•
YES
•
Are the LED head assys connected to the connection board (ARC PWB / OWL PWB / SPA
PWB) properly?
Check the cable connection between not properly connected LED assy(s) and the
connection board, and connect them correctly.
Are +5V and +3.3V being output to the CU board (ARC PWB / OWL PWB / SPA PWB) HEAD
connector pins?
+5V: Pins 16, 18, 20, 22 and 24
+33.V: Pin 14
YES Is +5V being output to the CU board (ARC PWB / OWL PWB / SPA PWB)?
NO
▼
corrected?
YES End.
▼
▼
• NO
Replace the driver board (RSM PWB) after checking cable connection. Has the problem
been resolved?
YES End.
▼
•
NO
NO
▼
•
YES
NO
▼
•
YES
Is 5V being output to the engine board (RSN PWB) POWER connector?
+5V: Pins 7, 8 and 9
Is 24V being output to the engine board (RSN PWB) HVOLT connector pin 15?
Replace the high voltage power unit or the belt cassette assy after checking cable
connection. Has the problem been corrected?
YES End.
▼
•
NO
NO
▼
•
YES
Are the pins of the image drum units connected to the contact assy properly (see figure 5-3)?
Replace the imaged drum units.
42049001TH Rev.3
107 /
Charging Roller
Ground
Developing Roller
Toner Supply Roller
Figure 5.3
5.5.4
Actions Taken after Forced HDD/Flash Initialization
This section describes actions taken after forced HDD or Flash initialization in the event of
problems in HDDs or Flash.
1)
Actions after Forced HDD Initialization
Forced HDD initialization erases the following data. There are no data recovery methods.
• Internal not-yet-printed data
• JobAccount log data (when JobAccount has been activated)
2)
Actions after Forced Flash Initialization
Forced Flash initialization erases the following data, causing network inoperability.
• NIC firmware
• Mac addresses
• Web page data
• OEM-oriented demonstration page data (in printers to OEM purchasers)
Using maintenance utility software, Flash must be programmed with the above NIC-firmware, Mac
addresses and Web page data.
42049001TH Rev.3
108 /
5.6
Fuse Checking
When the following errors occur, that fuse on the high voltage board which is associated with each
error is to be checked (see table 5-6).
Table 5-6 Fuse Error
Fuse Name
Engine Board
Error Description
F1
M or C toner sensor error
M-ID and C-ID motor 24V
F2
K toner sensor error
Hop and K-ID motor 24V
F3
Cover open error
High voltage, fan, Ver and
(RSN PWB)
High Voltage
Insert Point
Y-ID 24V
F4
2nd tray or duplex unit paper jam
2nd tray and duplex 24V
F5
Paper jam during printing
Belt fuser motor 24V
F6
No operator panel display
5V sensor system
Cover open error
High voltage 24V
IP102
Board
42049001TH Rev.3
109 /
42049001TH Rev.3
4
3
2
1
4
3
M
Between pins 1 and 2: 6.0Ω
Resistance Checks
2
M
M
Resistance
6.1
1
Blue
Yellow
Brawn
Red
Illustration
CONNECTION DIAGRAM
Main Motor (M)
4
3
2
1
Circuit Diagram
6.
Main Motor (Y)
Transport Belt Motor
Unit
110 /
42049001TH Rev.3
Fuser Motor
Main Motor (K)
Main Motor (C)
Unit
4
3
2
1
4
3
2
1
4
3
2
1
M
M
Circuit Diagram
M
Illustration
Resistance
111 /
42049001TH Rev.3
2nd tray Feeder
Motor
Duplex Motor
Feeder Motor
Unit
4
3
2
1
4
3
2
1
4
3
2
1
M
M
M
Circuit Diagram
Illustration
Resistance
112 /
42049001TH Rev.3
Fuser Unit
Unit
f
e
d
c
b
a
Thermostat1
1 Upper roller
Thermistor
Heater
Circuit Diagram
Illustration
1. Upper Roller Side
Between pins “a” and “b”:
Between pins “c” and “d”: 363k Ω (at 25˚C)
Between pins “e” and “f”: Open
Resistance
113 /
6.2
Program/Font ROM Layouts
(1)
Print Engine Controller PWB (RSN-1 PWB)
R73
R74
R8
R9
R61
OPTION
22
21
HCL
1
2
1
PE
R13 R10
R14 R11
R15 R12
FAN
1
FSNS
D1
3
X1
BF17 BF12
BF10
BF18 BF11
BF19 BF13
BF20 BF1 BF14
BF2 BF15
5
1
1
R1
R2
R3
R4
R57
R65
R66
R64
R98
IC8
D3
8
25
TR5
1
CP6
1
100
26
C32
R70
R71
C4
C5
C6
C7
C8
C9
C10
C11
CPU
COLORID
IC9
IC10
76
50
75
RM1
C34
C33
12
F1
F5
51
CP5
CP3
1
2
RM7 RM6
R77
52
C39
1
BF6
208
IC3
1
2
R29
R54
C1
R89
CP2
POWER
MCON
IC6
EEPROM
C27
R53
BF8
BF4
C55
BF22
Q6
Q8
157
104
TR4
Q5
C21
C22
C18
BF9
COMP
53
C3
1
R42
R85
OPAMP2
R58
R82
R83
R84
C37
R32
R33
19
20
R30 C23
156
BF23
15
EMI2
CP1
CUIF
105
IC4
R6
BF21
R40 R39
1
Q4
R59
R31
R55 R54
Q3
25
R21
R22
R23
C40
HVOLT
R36
R35
C13
OPAMP1 R37 C12
R44
R38 R41
R45
R52
R62
C29
C24
R34
R43
R79
C20
24
TR1 D2
R24
R51
48
1
C35
R80
R81
R50
R78
RAM1
19
R56
FM1
C36
CP4
25
26
BF20
F3
R7
R63
C14
EMI1
IC11
C48
DRIVER
R25
R76
Q1 Q2
RM5 RM4RM9 RM8RM3 RM2
C47
R46 C16 C38 R96
C17
R47
C28
BF3
TR3
R67
F6
F4
TR2
Q7
IC7
BF16
BF17
BF7
R48
R49
BF5
1
C15
R97 1
F2
HOPKID
R60
R92
R91
R95
R94
SSNS
11
1
8
C31
R68
R69
R90
BF18
R93
BF19
OPE
TH
1
IC5
C19
R16 C25
R5 C26
R26
R28 R27
C30
C42 C46
C43 C41 C45
C44
42049001TH Rev.3
114 /
15
1
R77
C34
BF13
CP2
IC1
BF1
CP1
CP4
C62
R32
C57
C58
R33
IC3
R56
BF8
R62
R34
OSC1
FAN
C14
C13
C12
C11
C10
MPU
RM75
RM1 RM2
C9
C8
C7
C6
C5
IC2
1
TR3
144
143
R76
RM76
RM77
1
2
RM73 RM74
C94
RM63RM64 RM65 RM66
IG2
RM53
RM52
RM50 RM51
RM57
RM56
RM54 RM55
RM61
RM60
RM58 RM59
RM62
RM69 RM70
RM68
RM72
R51 R53
IC5
TR1
C80
DWCLK
R75
R40
R87
3
MPUCLK
R35
R36
IC4
R57
R58
RM78
R37
R38
R39
CP3
C78 C79
C63
AACK
TA
C82 C83
DIMMA
R7
SYSCLK
CA1LSI
C86 C87
RM49
RM48
SDIMM1
RM47
RM46
C100
C97
C84
WR BR QREQ
MPUCI BG DBG
RM30
C98
C99
RM31
C92
RST1
R42
RM67 RM71
C70
C64
C65
R54
R10
C88
C18
RM42
C24
C23
C22
C21
C20
C90 C91
RM32
DEMI2
RR12
RR11
RR10
143
144
RM33
RM45
RM82
RM88
RM86
RM89
RM79
RM83
RM87
RM84
RM90
IDE
RM147
RM3
R82
RM105
RM4
RM5
CC13
CC12
CC11
DBF1
CCP1
DIC1
CPRDY
CHEAD
DBF17
DBF16
DBF15
DBF14
CC17
RR17
CC19
CC18
RM6
RM7
RM8
OSCLAN1
R16
R84
BF4
R68
R81
CP8
EEPCS1
TXCLK
TXEN
CRS
KHEAD
BF5
C39 C43
R4
R5
C38
R27
CP9
R69
DBF25
DBF24
DBF23
DBF22
CC23
RR19
CC25
CC24
C41 C40
C108
C61
BF3
RM16
RM113
RM114
RM115
C69
YHEAD
DBF21
DBF20
DBF19
DBF18
CC20
RR18
CC22
CC21
RM116
R86
RM15
RM14
RM13
RM12
RM11
RM10
C66
R78
+3.3V
R49
TD0
C60
TDI
R48
BSCAN R47
TMS
R46
GND
TCLK MDIO MDC
RXCLK RX0E
R18
RM9
RM18 RM19
IFACK0
IFACK2
RM17
RM20 RM21
IFACK3
IFCS0
MHEAD
LANIC
RM25
RM24 RM26 RM27 RM28 RM29
C2LSI
PRINTN
RM111
RM112
C67
DBF13
DBF12
DBF11
DBF10
CC14
RR16
CC16
CC15
SCLK1
C46
C49
R44 C59
RM110
RM148
DCON
RM108 RM109
RM107
RM106
RM80
2
1
RRM11
RM91RM92 RM93
RM94RM95 RM96RM97
CC4
RR14
RM117 RM118 RM119 RM120 RM121 RM122 RM123 RM124 RM125 RM126 RM127 RM128 RM129 RM130 RM131
C17
RRM6
C75
C76
C77
BF9
CP6
RM132 RM133 RM134 RM135 RM136 RM137 RM138 RM139 RM140 RM141 RM142 RM143 RM144 RM145 RM146
C19
C29
C28
C27
C26
C25
RM37 RM41
WCLK501
RM43
RM39
RM35
R14 R23
RRM9
1
49
CC8
CC9
CC10
RM44
RM40
RM36
RM38
RM34
R1
R2
C71
RRM7
RRM5
RM85 RM81
RR8
R15
RM104
C50
C73
TD1
TD2 TD6
TD3 TD7
TD4 TD8
TD5 TD9
DRCLK
C4
C48
2
C37
C104
50
R11
RM102
RM100
RM98
RM103
RM101
RM99
RM22
DEM1
R45
R25
RM23
C74
R26 R29
DBF2
DBF3
DBF4
DBF5
DBF6
DBF7
DBF8
DBF9
R51
C102
R21 R22
R20
R19
R12 R13
RST5
C35
C110
C109
CC5
CC6
CC7
RRM8 RRM10
C3
C72
C52
IC6
DCEN1
TH1
R28
C101
8
7
2
1
R79
C68
OSCUSB
C53
C113 C54
R83 C55
C106
C107
BF14
R30
R31
C56
C42
C111
1
R59
18
C112
NICSW
LED3 LED2 LED1
LAN
USB
EEPROM
1
4
2
3
19
42049001TH Rev.3
CENT
(2)
36
C33
C32
C31
C30
Main Controller PWB (OWL PWB) (For C5300)
Serial No. … “ nnnAxxxxxx ”
115 /
PUIF
C50
C49
R148
C84
C82
C81
C76 RST2
C71
C88
R92
R91
C100
C95
C93
C89
C85
CP12
C107
C63 RST1
QREQ
C62
C61 MPUZA1 DBG
BR
C58
BG
C54
WT
C53
MPUCI
CP8
BF1
C34
REG2
CP1
R103
15
1
CP9
C66
R89
R170
C122
C64 C69
OSC1
R135
BF4
MPUCLK
REG4
R171
IC1
C168
C169
C170
C171 C167
R94
R95
R96
R97
C47
3
TR1
C44
C43
C39
C38
FAN
C153
MPU
C35
RM1RM2
REG1
R231
CP4
C33
C28
C25
C16
C9
R47
C105
C123
C108
C109
C110
C111
REG3
1
TR2
D2
C144
R235
1.5V
C124
R230
C137
C138
C129
C139
C140
BF12
CP5
CP2
144
143
AACK
TA
CP10
R46
R56R63
BF11
C4
C143
C146
C125
C145
144
143
D1
R28
RM24
RM28
RM13 RM14
R33
RM20
R36
SDIMM1
2.5V1
C127
R45
DIMMA
R41R42R43
RM15 RM16
RM19
RM17 RM18
RM23
RM21 RM22
RM27
RM25 RM26
CB1ZA1
RM46
1.5V2
R179
C126
RM33
R153
R150
R152
R184
RM32
C133
C154
C164
RM63
C150
C149
C165
C135
R202
DWCLK25
CB1
SYSCLK
R197
RM37
RM38
RM39
CC7
R221
2
1
CC3
CC5
RM41
R154
RM40
C128
RR9
RM52
R195
DWCLK0 DWCLK
DWCLK1
RM51
C142
RM62
C163
R57
C17 C29
C141
RM54
C131
R24
RM29 RM30 RM31
RM56
C130
MPUZA2
C13
C112
R25
R26
R27
R1
C132
C40
RR6
C101
CC8
CLKDR
R226
R227
RR7
RRM4
CC4
CC6
RM42
RM43
RM44
RM45
2
1
RRM6 RRM7
RRM5
RRM3
C147
RM36
RM34RM35
RM58
C148
RM55
R34
R35
R10
R29
R30
R31
R32
R5
R198
C18
R64
RM50
RM59
C134
R209
R210
R212
R211
R199
RM47
R37
R38
R39
R40
R13
RM48
C19
R213
R200
R107
C41
RM57
R108
R18
R19
R20
R44
RM60
R46
R205
R206
RM61
R109
C21
CP7
CP6
2.5V
HDDPOWER
BF5
IDE
C106
R222
R224
R225
RRM2
CB1ZA2
RM53
TD1
TD2
TD0
2
DCON
C48
RM64
C60
C59
C55
C77
RM67
R151
R149
RM66
C67
R141
RM65
C102
RM70
R181
RM69
R175
R176
RM68
CC2
C115
R215 R216
C45
C52
50
C156
RM11
C15
R78
R74
C31
R115
RM74
R155
R156
RM73
C72
RM72
C68
R142
RM71
RM76
R177
R178
RM75
C103
R217
C104
RR4
C157
C158
RM12 R110 R114
C136
CCP1
CP3
R112
R116
R113
R117
CIF1
LANIC
C65
CP17
R218
C97
C86
C70
OSCUB2
R100
R99
R98
R83
R82
R81
R80
R79
R77
R76
R75
DBF16
DBF15
DBF14
DBF13
C121
CC18
RR13
CC20
CC19
R219
C117
YHEAD
DBF12
DBF11
DBF10
DBF9
DBF8
DBF7
DBF6
DBF5
MHEAD
CC15
CC12
R180 R238
CHEAD
C83
R169
OSCLAN
DBF4
DBF3
DBF2
DBF1
CC9
RR12
CC17
CC16
RR11
CC14
CC13
R124
IC2
C94
C92
C87
R183
KHEAD
BF13
R234
DCEN1
R51
R54
C120
C155
CP15
C51
C26
RM49
C20
R22
WCLK501
C22
C5
C6
R118
C113
C114
C74
C27
R136
R137
R138
R139
R140
R163
R164
R165
R166
R167
R168
CP14
1
49
C30
RM7
RM3
R158 C90
C79
C80
R161 C91
RM78
RM4 RM5 RM6
R70
C23
C96
C32
R111
CP16
R144
TH1
R119
R120
R121
R122
R123
C12
C75
R84
R85
C46
R86
C37 R87
R88
R72
RM8 RM9 RM10
C24 R71 SCLK1
C56
BF9
BF10
R147
R185
R186
R187
C98
C99
R188
BF8 BF6
R127
8
7
2
1
1
4
2
3
R130
R132
R133
C57
1
18
NICSW
LED3 LED2 LED1
LAN
USB
I2CEE
R228
R208RRM1
CC1
RR1
RR2
RR3
RM77
C7
19
42049001TH Rev.3
CENT
(3)
36
RR10
CC11
CC10
Main Controller PWB (SPA PWB) (For C5300VE version)
Serial No. … “ nnnBxxxxxx ”
116 /
PUIF
Main Controller PWB (ARC PWB) (For C5100)
CH37
CH43
CH42
CH36
CH41 CH35
CH40 CH11
CH39 CH38
(4)
RM39
C82
C84
C83
C88
C87
DBF18 DBF21
DBF26 DBF27 DBF28
DBF29 DBF17 DBF33
DBF30 DBF14 DBF13
DBF25 DBF32 DBF10
DBF31 DBF22
RM40
RM37
RM36
RM35
CH10 RM33
RM32 C86
CH03 RM31
RM30
RM29
R145
C104
C126
R142
C103
C127
R143
C102
C128
R144
C37
C129
C69
C70
C71
C72
DBF12
DBF11
DBF16
DBF15
DBF20
DBF19
DBF24
DBF23
R133
R134
R135
RM28
C76
C125
CP7
C67
C122
R169
R170
C74
C123
C75
C124
R127
CH01
C3
LED3 LED2 LED1
C31
8
7
LAN
C130
R60
R80
R90
R174
R173
C38
R42
R102
R99
R100
R98
R79
R70
R51
BF9
C23
2
1
R38
R39
CN4
1
4
BF5
R19
C17 R32
R22
C14 C15
C141
2
3
CP1
C16
R55 R65 R75 F85 R95
R56
R76 R86 R96
R57 R67 R77 R87 R97
R58 R68 R139 R88
R69
BF1
C28
C77
BF8
R7
C12
R8
CP2
R3
R43
C4
BF10
BF4
R45
R44
R12
C10
IC2
C11
C5
C9
OSC2
BF3
OSC1
RM1 RM2 RM3 RM4
D1
NICSW
C21
C20
R28
BF6
C107
IC4
C8
R18
RM5 RM6 RM7 RM8
C30
C29
C22
BF2
C24
OSCNIC
IC4
CCK
R26
R25
R101
R104
C133
IC12
R53
R54
C134
R64
R61
R62
R63
REG
CP3
IC5
R48
R15
R103
RM16
IC1
R31
R24
R21
RM18 RM19
R34
C13
R35
R36
C18 R37
RM14
C135
RM12
RM17
RM15
R5
C36
CP4
RM10
RM13
CN2
15
C35
RM11
RM9
C136
CN3
R71 R81 R91
R72 R82 R92
R93
R73
R74 R84 R94
C33
RM20 RM21 RM22 RM23
C41
C40
C39
C47
C108
C48
C105
C49
C106
C52
C109
C53
C112
C137
MCK
CH09 CH06
R47
R46
R40
R29
R30
R23
R20
R17
R16
R14
R9
R123
C140
C139
C138
R119
RM24 RM25 RM26 RM27
R118
R117
1
CH14
CH08
CH07
CH13
R132
IC6
R107 R111
R108 R150
R109 R112
R105
R106 R110
CH17 CH19 CH29 CH12
CH18 CH23 CH31 CH02
CH16 CH25 CH28
CH20 CH21 CH30
CH22 CH33
CH26
YHEAD
RM42
RM41
MHEAD
R130
CHEAD
RM34
RM39
RM48 RM49
RM44 RM45
R171
R172
CH04
R131
RM43
R116 CH32 CH34
R115 CH24 CH27
R114 CH15 CH05
R113
BF13
RM47 RM50
RM46
R121
C73
C121
KHEAD
BF12
42049001TH Rev.3
117 /
Driver PWB (RSM PWB)
EXIT
1
13
R4
C3
J10
RSNS
J17
14
C5
1
J24
CP2
J16
FUSER
4
S1
J52
J37
J38
IC1
C10
C8
J18
C4
4
D2
D4
C1
J1
D3
D1
J3
R5
1
1
2
C6
3
J44
J6
J2
J11
J12
C9
D6
D7
D8
D5
J23
J9
J4
C15
R6
J42
R7
J35
J36
Q1
J7
R8
J50
J49
J41
R2
R11
R1
J13
J15
J8
J5
R18
R12
1
J14
HEATMOT
R16
J53
J28
J54
J30
C2
R3
S2
J34
J33
J22
IC2
CP1
C7
1
2
J21
J60
R9
4
R13
R14
J31
J32
J25
J26
J27
R10
J59
J58
PUIF
J55
J56
J57
J20
Q2
BELTMOT
Duplex Controller PWB (V7X PWB)
2
1
TR8
2
C7
TR3
TR7
TR4
R8
44
2 1
TR6
1
R35
R34
R33
R31
D5
R1
TR2
34
1
TR1
IC15
33
R5
CP1
4
23
IC5
D3
22
R37
R36
MAIN1
IC8
IC2
IC7
SNS0
11
12
1
6
OSC1
TR5
1
CL1
3
CL2
R26
C3
1
IC4
GDDC
SNS2
1
R7
SNS1
R10
R11
R12
R13
6
IC6
(6)
C24
J51
J48
25
26
J47
J45
J46
(5)
MOTOR
13
R38
D4
IC3
1
R2
IC1
F1
R6
CP2
IC9
42049001TH Rev.3
4
1
1
CN1
S13
SW5
8
ONLINE
S18
S17
S19
SW6
MENU-
CANCEL
ENTER
S14
SW3
SW2 S12
EXIT
MENU+
CP1
C2
SNS
S11
C4
C1
S9
S8
IC1
S3
C5
D2
R4
R6
R7
R1
S4
R5
R3
D1
C3
S10
SW1
S2
S5
R2
S6
S7
S1
S15
S16
Control Panel PWB (RSP PWB)
SW4
(7)
D1
118 /
A
K
KTNR
C
E
A
K
1
YTNR
C
E
11
A
K
SSNS
MTNR
C
E
R2
A
K
R3
CTNR
C
E
R1
Toner Low Sensor PWB (PRD-PWB)
R4
(8)
(9)
Entrance Sensor PWB (RSF PWB)
IN1
IN2
R1
R2
WR
5
1
CN
(10) High voltage power supply PWB
CN3
1
T301
1
CN2
1
Q205
Q206
IP102
T201
Q303
CN4
T202
IC102
Q414
T404
T403
1
Q413
T402
T401
Q411
Q412
CN1
42049001TH Rev.3
119 /
CN5
CN4
CN3
CN2
CN1
(11) Low voltage power supply PWB
42049001TH Rev.3
120 /
7.
PARTS LIST
C5300
1
56
2
3
38
4
7
5
6
8
9
10
11
15
36
16
57
45
12
13
14
55
37
19
23
33
52
44
32
53
58
17
20
24
21
51
47
40
41
50
59
46
42
26
30
39
54
31
48
49
25
43
27
34
29
35
28
Figure 7-1-1 Parts Layout (C5300)
42049001TH Rev.3
121 /
C5100
1
56
2
3
38
4
7
5
6
8
9
10
11
15
36
16
45
12
13
14
55
37
23
19
18
33
52
44
32
53
20
24
21
51
17
47
40
41
50
46
59
42
26
30
39
54
31
48
49
25
43
27
29
34
35
28
Figure 7-1-2 Parts Layout (C5100)
42049001TH Rev.3
122 /
Table 7-1 (1/3)
Parts_Layout
No.
Parts No.
Name
Q’ty Recommended Q’ty/Year
/Unit
per
per
per
500
1000
2000
Remarks
1
42074501
Top Cover Assy
1
2
4
8
2
42067501
Control Panel Assy
1
2
4
8
ODA/AOS
42067502
Control Panel Assy
1
2
4
8
OEL
42127415
Toner-C
1
-
-
-
Packed in box.
42127403
Toner-C (ODA)
1
-
-
-
Packed in box.
42127407
Toner-C (OEL)
1
-
-
-
Packed in box.
42127411
Toner-C (AOS)
1
-
-
-
Packed in box.
42127414
Toner-M
1
-
-
-
Packed in box.
42127402
Toner-M (ODA)
1
-
-
-
Packed in box.
42127406
Toner-M (OEL)
1
-
-
-
Packed in box.
42127410
Toner-M (AOS)
1
-
-
-
Packed in box.
42127413
Toner-Y
1
-
-
-
Packed in box.
42127401
Toner-Y (ODA)
1
-
-
-
Packed in box.
42127405
Toner-Y (OEL)
1
-
-
-
Packed in box.
42127409
Toner-Y (AOS)
1
-
-
-
Packed in box.
42127416
Toner-K
1
-
-
-
Packed in box.
42127404
Toner-K (ODA)
1
-
-
-
Packed in box.
42127408
Toner-K (OEL)
1
-
-
-
Packed in box.
42127412
Toner-K (AOS)
1
-
-
-
Packed in box.
42126615
ID-C
1
-
-
-
Packed in box.
42126603
ID-C (ODA)
1
-
-
-
Packed in box.
42126607
ID-C (OEL)
1
-
-
-
Packed in box.
42126611
ID-C (AOS)
1
-
-
-
Packed in box.
42126614
ID-M
1
-
-
-
Packed in box.
42126602
ID-M (ODA)
1
-
-
-
Packed in box.
42126606
ID-M (OEL)
1
-
-
-
Packed in box.
42126610
ID-M (AOS)
1
-
-
-
Packed in box.
42126613
ID-Y
1
-
-
-
Packed in box.
42126601
ID-Y (ODA)
1
-
-
-
Packed in box.
42126605
ID-Y (OEL)
1
-
-
-
Packed in box.
42126609
ID-Y (AOS)
1
-
-
-
Packed in box.
42126616
ID-K
1
-
-
-
Packed in box.
42126604
ID-K (ODA)
1
-
-
-
Packed in box.
42126608
ID-K (OEL)
1
-
-
-
Packed in box.
42126612
ID-K (AOS)
1
-
-
-
Packed in box.
42158704
Belt-Unit
1
-
-
-
Packed in box.
42158701
Belt-Unit (ODA)
1
-
-
-
Packed in box.
42158702
Belt-Unit (OEL)
1
-
-
-
Packed in box.
42158703
Belt-Unit (AOS)
1
-
-
-
Packed in box.
12
42135601
Board-RSM
1
2
4
8
13
42065101
Sensor-Assy-Color-Regist
1
2
4
8
3
4
5
6
7
8
9
10
11
42049001TH Rev.3
123 /
Table 7-1 (2/3)
Parts_Layout
No.
Parts No.
Name
/Unit
per
per
per
500
1000
2000
Remarks
14
42066901
Cover-Driver
1
1
2
4
15
42079601
Cover-Assy-SideR
1
2
4
8
16
42294101
Plate-Assy-Shield (GDI)
1
2
4
8
C5100
42079101
Plate-Assy-Shield (PCL)
1
1
2
4
C5300
17
42135501
Print Engine Controller PWB
1
1
2
4
Board PU
18
42141601
CONN Cord
1
1
2
4
PU-CU C5100
19
42373501
Controler Board CU (GDI) (ARC PWB)
1
1
2
4
Board CU C5100
42373401
Controler Board CU (PCL) (OWL PWB)
1
2
4
8
Board CU C5300
42493401
Controler Board CU (PCL) (SPA PWB)
1
2
4
8
Board CU C5300VE
ECO-C5300-012
20
42078701
Film-Insulation
1
2
4
8
21
42053501
Plate-Assy-Side-R
1
3
6
12
23
42063001
Eject-Assy
1
1
2
4
24
42158605
Fuser-Unit
1
-
-
-
Packed in box.
42158601
Fuser-Unit (ODA 120V)
1
-
-
-
Packed in box.
42158602
Fuser-Unit (ODA 230V)
1
-
-
-
Packed in box.
42158603
Fuser-Unit (OEL)
1
-
-
-
Packed in box.
42158604
Fuser-Unit (AOS)
1
-
-
-
Packed in box.
25
42049501
Base-Assy
1
2
4
8
26
42060001
Plate-Assy-Side-L
1
2
4
8
27
41978801
Power Unit High Voltage
1
2
4
8
28
42465401
Cover-SideL
1
1
2
4
42465402
Cover-SideL
1
1
2
4
29
42087001
Cassette Assy
1
1
2
4
30
42061501
Cover Assy-Hopping
1
2
4
8
31
42069001
Feeder-Unit
1
2
4
8
32
42062101
Plate-Driver
1
1
2
4
33
42062401
Gear-Idle-Belt
1
1
2
4
34
42088801
Friction Pad Assy
1
3
6
12
22
SA9-1125
SA9-1287
SA9-1332
Color silver gray
→ white
35
42089001
Friction Pad Assy-Springs
1
3
6
12
36
42078301
Cover Assy Face Up
1
1
2
4
37
42077601
Cover Sub Assy Rear
1
1
2
4
38
42143101
LED HEAD Unit 51MXE
4
2
4
8
600DPI
39
42489901
Electrical Cooling FAN (80)
1
1
2
4
Fuser SA9-1247
42396101
1
1
2
4
Fuser SA9-1238
40
42295501
Electrical Cooling FAN (ID)
1
1
2
4
41
42295401
Frame Duct
1
1
2
4
42
41992701
Power Unit (LOW Voltage)
1
2
4
8
100-120V
42408601
Power Unit (LOW Voltage)
1
2
4
8
230V
42049001TH Rev.3
124 /
Table 7-1 (3/3)
Parts_Layout
Parts No.
43
2381031P0003
TW VF 19-01X06-460
1
2
4
8
44
42067001
Spring Belt Fuse
2
1
2
4
45
42303301
Thermistor
1
2
4
8
46
42066001
Shaft Lift Up
1
1
2
4
47
42067101
Plate Heart
1
1
2
4
48
40135301
Photo Interrupter
1
1
2
4
49
42141103
CONN CORD AMP3P-AMP3P
1
2
4
8
50
42076901
Spring Torsion (L)
1
1
2
4
51
42077001
Spring Torsion (R)
1
1
2
4
52
42063701
Gear Assy Planet
1
2
4
8
53
42064101
Gear Idle Heat (Z14-102)
1
2
4
8
54
42066501
Gear Assy Planet L
1
2
4
8
55
42134901
Plate Shield CU (GDI)
1
1
2
4
C5100
42078801
Plate Shield CU (PCL)
1
1
2
4
C5300
42076502
Plate-Logo
1
-
-
-
C5100
42076501
Plate-Logo
1
-
-
-
C5100
42076504
Plate-Logo
1
-
-
-
C5300
42076503
Plate-Logo
1
-
-
-
C5300
42343002
ROM DIMM
1
-
-
-
C5300
42343001
ROM DIMM
1
-
-
-
C5300
42010602
ROM DIMM (P-ROM) for OWL PWB
1
-
-
-
C5300
(Ver X1.35)
42010502
ROM DIMM (Flash) for OWL PWB
1
-
-
-
C5300
42010606
ROM DIMM (P-ROM) for SPA PWB
1
-
-
-
C5300VE
(Ver X2.12)
42010506
ROM DIMM (Flash) for SPA PWB
1
-
-
-
C5300VE
58
42078901
Plate FG Connector (PCL)
1
1
2
4
C5300
59
42561901
Maintenance kit for C5100/5300
1
1
2
4
Except for
CN-5100-011
Affected
Printers
56
57
Note:
42049001TH Rev.3
Name
/Unit
per
per
per
500
1000
2000
No.
Remarks
FFC High Volt.
ID Up/Down
ROM DIMM (P-ROM) is not re-writable.
ROM DIMM (Flash) is re-writable, but high-price.
The newest firm-ware is written to ROM DIMM (Flash) at the time of factory shipments.
125 /
7
13
14
15
5
20
8
15
11
19
12
11
16
18
17
11
6
1
11
9
11
10
4×8
2×4
3×8
Figure 7-2 Top_Cover_Assy
42049001TH Rev.3
126 /
Table 7-2
Top_Cover_Assy
No.
Parts No.
Name
Q’ty
/Unit
Recommended Q’ty/Year
per
per
per
500
1000
2000
1
42074601
Plate-Inner (Caulking)
1
1
2
4
2
42075001
Holder-Head
4
1
2
4
3
42075101
Spring-Head
8
1
2
4
4
42075301
Plate-FG-Head
8
1
2
4
5
42075501
Cable-Assy.-Head
1
2
4
8
6
42076201
Cover-Cable
1
1
2
4
7
42076301
Cover-Ass..-Top (Sub)
1
1
2
4
8
42076601
Roller Assy.-Idle (FD)
2
2
4
8
9
42373601
Holder-SP (Inner)
1
1
2
4
10
42392501
Spring-Compression (ID)
4
1
2
4
11
4PB4083-2500P008
Tapping Screw B2
10
-
-
-
12
4PB4013-3100P006
Cup Screw A
1
-
-
-
13
42076401
Top Cover
1
1
2
4
14
42115701
Cover Top Sub
1
1
2
4
15
42293101
Spring Torsion (Sub)
2
1
2
4
16
42075601
LED Harness K
1
2
4
8
17
42075701
LED Harness Y
1
2
4
8
18
42075801
LED Harness M
1
2
4
8
19
42075901
LED Harness C
1
2
4
8
20
42076101
Film FG
1
1
2
4
42049001TH Rev.3
Remarks
SP7-1352
127 /
4
5
8
11
7
10
12
6
9
2
3
1
Figure 7-3 Frame_Assy-OP
42049001TH Rev.3
128 /
Table 7-3
Frame_Assy-OP
No.
Parts No.
Name
/Unit
per
per
per
500
1000
2000
1
42067601
Plate-Front
1
1
2
4
2
42067701
Lever-Lock (Top)
1
1
2
4
3
42067801
Spring-Compression (Lock)
1
1
2
4
4
42067901
Frame-OP panel
1
1
2
4
5
42068001
Cover-Assy. -OP
1
2
4
8
6
42293201
Spring-Torsion (FG)
2
1
2
4
1
2
4
Remarks
7
5602002P0001
SENSOR-Temp
1
8
42141703
CONN CORD JST4P-JST4P
1
1
2
4
OP-Temp
9
42068403
Control Panel Sheet
1
1
2
4
Domestic
42068401
Control Panel Sheet
1
1
2
4
ODA
42068402
Control Panel Sheet
1
1
2
4
OEL/AOS
2
4
8
Control Panel
FFC Control
Panel
10
42290901
Board RSP
1
11
2381031P0001
TW VF 8-01X06-230
1
1
2
4
12
42068101
Cover-OP-Panel
1
1
2
4
42049001TH Rev.3
129 /
13
A
8
7
6
12
13
4
2
9
5
1
21
3
10
18
14
9
15
17
13
13
16
11
22
19
21
20
View on Arrow A
Figure 7-4 Feeder_Unit
42049001TH Rev.3
130 /
Table 7-4
Feeder_Unit
No.
Parts No.
Name
/Unit
per
per
per
500
1000
2000
1
42069201
Cover Assy-Front
1
1
2
4
2
42069601
Lever-Release-F
1
1
2
4
3
42070001
Guide-Assy-Top
1
1
2
4
4
42070501
Feeder-Assy-Resist
1
2
4
8
5
42072201
Gear-Puressure
1
2
4
8
6
42072401
Gear-Regist-L (24-54)
1
2
4
8
7
42057601
Gear-Z42
1
2
4
8
8
42072501
Gear-Idle-MPT (26-50)
1
2
4
8
9
42072701
Post-Slide
2
1
2
4
10
42072801
Spring-Release-F
2
1
2
4
11
42074001
Stay-Front-L
1
1
2
4
12
42074101
Stay-Front-R
1
1
2
4
13
4PB4083-2500P008
Tapping Screw B2
7
1
2
4
14
42070301
Shaft Assy MPT
1
3
6
12
15
42299701
Roller Guide
1
1
2
4
16
42069901
Spring Separator
1
3
6
12
17
42069701
Frame Separator
1
3
6
12
18
42070101
Guide Sheet Top
1
1
2
4
19
3263103K0107
MRH100MK
1
1
2
4
20
42135801
Board RSF
1
2
4
8
21
42141001
CONN Cord JST5P-JST5P
1
2
4
8
42072901
MPT Cover Assy
1
2
4
8
22
42049001TH Rev.3
Remarks
RSF-PU
131 /
3
2
4
1
Figure 7-5 Cover_Assy-Hopping
42049001TH Rev.3
132 /
Table 7-5
Cover_Assy-Hopping
No.
Parts No.
Name
/Unit
per
per
per
500
1000
2000
1
42061601
Cover Hopping
1
1
2
4
2
2233013P0110
Connector (9715B-11Z02)
1
2
4
8
3
PB4083-2500P008
TAPPING SCREW B2
1
-
-
-
4
42141201
CONN Cord
1
1
2
4
42049001TH Rev.3
Remarks
Dup-PU
133 /
27
6
4
7
5
9
29
10
23
30 × 9
28
20
8
3
23
1
19
21
18
14
13
24
17
25
12
26
23 × 4
2 × 4 23
11
23
31
34 32
33
33
32
35
31
34
15
Figure 7-6 Plate_Assy-Side_R
42049001TH Rev.3
134 /
Table 7-6
Plate_Assy-Side_R
No.
Parts No.
Name
/Unit
per
per
per
500
1000
2000
1
42053801
Plate-Side-R (Caulking)
1
1
2
4
2
42054501
Motor-Pulse-ID (K)
4
2
4
8
3
42054801
Motor-Pulse-Fuser
1
2
4
8
4
42054901
Guide Assy-Side-R
1
1
2
4
5
42055501
Link-Liftup-R
1
2
4
8
6
42055701
Gear-Planet
1
2
4
8
7
42055901
Gear Assy-Planet-R
1
2
4
8
8
42057101
Gear-Idle-Liftup
1
2
4
8
Remarks
9
42055101
Cover-Plate-R
1
1
2
4
10
2381031P0002
TW-VF-11-01X06-80
1
2
4
8
11
42057301
Gear Assy-HP
1
2
4
8
12
42058201
Motor-Resist
1
2
4
8
13
42058303
Solenoid
1
2
4
8
14
42058401
Spring-Solenoid
1
1
2
4
15
42293401
Guide Assy-Cable-F
1
2
4
8
17
42058601
Bracket-Inner (Caulking)
1
1
2
4
18
42059001
Gear-Idle-Drum-K
1
2
4
8
19
42059101
Gear-Idle-Drum-M
1
2
4
8
20
42059201
Gear-Idle-Drum-YC
2
2
4
8
21
42059301
Bracket-Outer
1
1
2
4
23
4PB4013-3100P006
Cup Screw A
13
-
-
-
24
4PB4083-2500P008
Tapping Screw B2
4
-
-
-
25
42437301
Plate-Lockout-ID
1
1
2
4
SA9-0971
26
PSW3-4C
Screw
1
-
-
-
SA9-0992
27
RE3-SK
Ring
1
-
-
-
28
RE4-SK
Ring
2
-
-
-
29
42135701
Board-PRD
1
2
4
8
30
42055201
Spring-Contact-TL
9
1
2
4
31
42141401
CONN Cord-JST12P-JST4PX3
1
2
4
8
PU-Y.M.C motor
32
42141501
CONN Cord-JST26P-JST26P
1
2
4
8
PU-RSM
33
42303501
1
2
4
8
PU-BELT Thermistor
34
42141301
CONN Cord-JST8P-JST4PX2
1
2
4
8
PU-HOP, K motor
35
42058501
Guide-Cable F
1
1
2
4
36
RE2-SK
Ring
1
-
-
-
PRD-PU
SA9-1121
16
22
42049001TH Rev.3
SA9-1237
135 /
6
7
12
5
2
10
4
3
1
11
8
Figure 7-7 Plate_Assy-Side_L
42049001TH Rev.3
136 /
Table 7-7
Plate_Assy-Side_L
No.
Parts No.
Name
/Unit
per
per
per
500
1000
2000
1
42060101
Plate-Side-L (Caulking)
1
1
2
4
2
42054601
Motor-Pulse-ID-Belt
1
2
4
8
3
42141701
1
2
4
8
4
42060401
Contact-Assy
1
2
4
8
5
42060701
Bush
1
1
2
4
6
42060801
Link-Liftup-L
1
2
4
8
7
42055701
Gear-Planet
1
2
4
8
8
42060901
Guide Assy-Side-L
1
2
4
8
10
4PB4013-3100P006
Cup Screw A
1
-
-
-
11
42025701
Micro switch-Assy
1
2
4
8
12
RE3-SK
Ring
1
-
-
-
Remarks
9
42049001TH Rev.3
137 /
C5300
2
3
1
2
Figure 7-8-1 Plate_Assy-Shield (C5300)
42049001TH Rev.3
138 /
C5100
2
1
2
Figure 7-8-2 Plate_Assy-Shield (C5100)
42049001TH Rev.3
139 /
Table 7-8
Plate_Assy-Shield
No.
1
Parts No.
Name
/Unit
per
per
per
500
1000
2000
Remarks
42466301
Plate-Side (PCL)
1
1
2
4
C5300
42466401
Plate-Side (GDI)
1
1
2
4
SA9-1130 C5100
2
42079301
Plate_Contact-Shield
3
1
2
4
3
41410201
1
1
2
4
42049001TH Rev.3
CU Board
140 /
6
7
8
1
4
2
9
10
4
3
2
10
10
5
Figure 7-9 Sensor_Assy-Regist
42049001TH Rev.3
141 /
Table 7-9
Sensor_Assy-Color_Regist
No.
Parts No.
Name
Q'ty
/Unit
Recommended Q'ty/Year
per
500
per
1000
per
2000
Remarks
1
42065201
Plate-Sensor-C Regist
1
1
2
4
2
41258601
Board-Z71
1
3
6
12
Color Regist
3
5654200P0001
GP2TCS SENSOR-Density
1
3
6
12
Density
4
42220901
Plate_Guard-sensor
2
1
2
4
5
42141801
CONN Cord-JST14P
MOLEX5PJST4PX2
1
2
4
8
6
42065301
Cover-C.Resist (Adhesive)
1
1
2
4
7
42065701
Gear-Cover-Sensor (Rack)
1
2
4
8
8
42065801
Shaft-Cover-Sensor
1
2
4
8
9
42065901
Spring-Cover-Sensor
1
1
2
4
10
4PB4013-3100P006
Cup Screw A
3
-
-
-
42049001TH Rev.3
RSM-Color
Registration and
Density SNSs
142 /
13
12
14
15
11
19
10
17
9
16
18
23
25
20
3
8
24
21
1
26
7
6
5
2
4
22
Figure 7-10 Plate_Assy-Base
42049001TH Rev.3
143 /
Table 7-10
Plate_Assy-Base
No.
Parts No.
Name
Q'ty Recommended Q'ty/Year
/Unit
per
per
per
500
1000
2000
Remarks
1
42049601
Plate-Base
1
1
2
4
2
42049701
Guide Assy.-Cassette-L
1
1
2
4
3
42050101
Guide Assy.-Cassette-R
1
1
2
4
4
42050301
Plate-Beam
1
1
2
4
5
42050401
Lever-End
1
1
2
4
6
40135301
Photo-Interrupter
1
2
4
8
SNS-END
7
42141101
CONN Cord-AMP3P-AMP3P
1
2
4
8
PU-P-END
8
4YC4061-1026P001
Tape
1
-
-
-
L=30mm
9
42050701
Shaft-Hopping
1
1
2
4
10
42050801
Stopper-HP
1
2
4
8
11
42050901
Holder-Planet-HP
1
2
4
8
12
42051001
Gear-Planet (Z12)-HP
2
2
4
8
13
42051101
Gear-Z24-50-HP
1
2
4
8
14
42051201
Stopper-Z45-48-HP
1
2
4
8
15
42051401
Bracket-Assy.-Sub
1
2
4
8
16
41513401
Bearing-Metal
1
1
2
4
17
4PP4083-6022P002
BEARING A
1
1
2
4
18
42052301
Gear-Hopping (Z38)-HP
1
2
4
8
19
42052501
Spring-Sub
1
1
2
4
20
42052601
Roller Assy.-Hopping
1
3
6
12
21
42368501
Motor-Fan (60)PowL
1
1
2
4
22
4PB4013-3100P006
Cup Screw A
2
1
2
4
23
42423301
Plate-Patch
2
1
2
4
SA9-0926
24
42104603
Tape AL Film
1
-
-
-
L=35mm
SA9-0980
25
NK2-16SUS
Pin
1
-
-
-
26
2233013P0100
Connector (9715B-10Z02)
1
2
4
8
42049001TH Rev.3
SA9-1016
2nd Tray
144 /
21
17
18
16
19
15
11
3
20
4
12
2
7
14
8
10
13
1
9
5
8
6
22
Figure 7-11 Eject_Assy
42049001TH Rev.3
145 /
Table 7-11
Guide_Assy-Eject-L
No.
Parts No.
Name
/Unit
per
per
per
500
1000
2000
Remarks
1
42063201
Guide-Eject-Lower
1
2
4
8
2
42278501
Post-Gear-Idle-Heat
1
1
2
4
3
42063801
Gear-Idle-Exit (Z33)
1
2
4
8
4
42221001
Post-G.E.L.-Z33
1
1
2
4
5
42063301
Lever-Eject-Sensor
1
2
4
8
6
40386501
Spring-SNS (F/R)
1
1
2
4
7
40135301
Photo-Interrupter
1
1
2
4
8
42141101
1
2
4
8
RSM-Exit
9
42142001
1
2
4
8
RSM-Fuse
10
42142101
CONN Cord-AMP2P-JST3P
1
2
4
8
Fuse-Low Vol
11
42063601
Spring-FG
1
1
2
4
12
3263124K0107
GS1/2A100MWK-T52
RES-MET solid - Q
1
1
2
4
13
42141702
1
2
4
8
14
42059401
Guide-Cable-R
1
1
2
4
15
42064401
Guide-Eject-Upper
1
1
2
4
16
42308001
Shaft Assy-Eject (FU)
1
1
2
4
17
42308101
Shaft Assy-Eject (FD)
1
1
2
4
18
42064501
1
1
2
4
19
42064701
1
1
2
4
20
42278301
Roller-Sub-G.E.U.
2
1
2
4
21
42064301
Guide-Assy-Eject-U
1
2
4
8
22
42063101
Guide-Assy-Eject-L
1
2
4
8
42049001TH Rev.3
PU-Heater Motor
146 /
APPENDIX A INTERFACE SPECIFICATIONS
1.
Parallel Interface Specifications (C5300)
1.1
Parallel Interface
Item
1.2
Description
Mode
Compatibility mode, Nibble mode, ECP mode
Data bit length
8 bits: Compatibility mode, 4bits: Nibble mode,9 bits: ECP mode
Parallel Interface Connector and Cable
1) Connector
Printer side:
Cable side:
36-pin receptacle
Type 57LE-40360-12 (D56) (made by Daiichi Denshi) or equivalent
36-pin plug
Type 57FE-30360-20N (D8) (made by Daiichi Denshi) or equivalent
18
36
1
19
Connector Pin Arrangement Viewed from Cable Side
2) Cable
Cable length:
1.8 m max.
(A shielded cable composed of twisted pair wires is recommended for noise prevention.)
1.3
Parallel Interface Level
LOW: 0 V to +0.8 V
HIGH: +2.4 V to 5.0 V
42049001TH Rev.3
147 /
1.4
Timing Charts
Compatible mode
a) Data receiving timing
PARALLEL DATA
(DATA BITs 1 to 8)
0.5 µs min.
0.5 µs min.
0.5 µs min.
nStrobe
0.5 µs min.
0.5 µs max.
BUSY
0 min.
0 min.
nAck
0.5 µs to 3 µs
0 min.
b) On-line (off-line switching timing by ON-LINE SW)
ON-LINE SW
BUSY
SELECT
100 ms max.
c) Off-line (on-line switching timing by ON-LINE SW)
ON-LINE SW
BUSY
SELECT
ACKNOWLEDGE
d) nlnit timing (invalid by default)
* Menu-set
50 µs min.
INPUT. PRIME
BUSY
SELECT
5µs max.
ACKNOWLEDGE
42049001TH Rev.3
148 /
1.5
Parallel I/F Signals
Table 8-1 shows interface signal names and pin numbers.
Table 8-1 Signals
Pin No.
Signal Name
Signal Direction
→PR
Functions
1
Nstrobe (HostClk)
Pulse for reading data in at trailing edge.
2
DATA 1
3
DATA 2
4
DATA 3
5
DATA 4
6
DATA 5
7
DATA 6
8
DATA 7
9
DATA 8
10
nAck (PtrClk)
←PR
Indicates the completion of data reception.
11
Busy (PtrBusy)
←PR
Indicates whether the printer is ready for receiving
8-bit parallel data.
→PR
Each signal is HIGH when data is logical 1 and
LOW when it is logical 0.
data. Data cannot be received while the signal is
HIGH.
12
PError (AckDataReq)
←PR
Indicates paper error when held HIGH.
13
Select (Xflag)
←PR
HIGH without exception when the parallel
interface is enabled.
→PR
14
NAutoFd (HostBusy)
Used in bidirectional communication.
15
-
-
Unassigned.
16
GND
-
Signal ground.
17
FG
-
Chassis ground.
18
+5V
←PR
Used for supplying +5V. Power cannot be
supplied to the outside of the printer.
19
~
GND
-
Signal ground.
30
31
Nlnit (nlnit)
→PR
Initializes the printer when held LOW.
32
NFault (nDataAvail)
←PR
LOW during alarm.
33
GND
-
Signal ground.
34
-
-
Unassigned.
35
HILEVEL
←PR
Pulled up to +5V at 3.3KΩ inside the printer.
36
Nselectin
→PR
Used in bidirectional communication. Low without
(IEEE 1284 active)
Note:
42049001TH Rev.3
exception in compatible mode.
Parenthesized signal names are used in nibble mode.
Only functions in compatible mode are listed.
This printer supports the IEEE std 1284-1994 nibble mode. Note that, when used with
personal computers or cables that do not comply with the standards, the printers may
exhibit unpredictable behavior.
149 /
2.
Universal Serial Bus (USB) Interface Specifications
2.1
USB Interface
(1) Basic specifications
Conforms to USB specification, revision 1.1.
(2) Transmission mode
Full speed (max. 12 Mbps + 0.25%)
(3) Power Control
Self-power device
2.2
USB Interface Connector and Cable
(1) Connector
Printer side: Type B receptacle
Upstrem port
UBB-4R-D14T-1 (made by JST) or equivalent
Connector pin layout
2
1
3
4
Cable side: Type B plug
(2) Cable
Cable length:
2.3
5 m max. (cable compliant with USB specification, revision 1.1)
(A shielded cable must be used.)
USB Interface Signals
1
2
3
4
Shell
42049001TH Rev.3
R1
Vbus
DD+
GND
Shield
Function
Power Supply (+5V) (red)
Data transmission (white)
Data transmission (green)
Signal ground (black)
150 /
3
Network Interface Specifications
3.1
Network Interface
(1) Basic specifications
Network protocol
TCP/IPSpecification
3.2
Network layer
ARP, RARP, IP, ICMP
Transport layer
TCP, UDP
Application layer
LPR, FTP, TELNET, HTTP, BOOTP, SMTP
Network Interface Connector and Cable
(1) Connector
100 BASE-TX / 10 BASE-T
Connector pin layout
1
8
(2) Cable
RJ-45 anti-Shield twist pair cable with connector (Category 5 recommended)
3.3
Network Interface Signals
Pin No.
Signals
Signal Direction
Functions
1
TXD+
FROM PRINTER
Send Data +
2
TXD-
FROM PRINTER
Send Data -
3
RXD+
TO PRINTER
Received Data +
4
-
-
Unassigned
5
-
-
Unassigned
6
RXD-
TO PRINTER
Received Data -
7
-
-
Unassigned
8
-
-
Unassigned
42049001TH Rev.3
151 /
APPENDIX B 2ND TRAY MAINTENANCE
1.
Parts Replacement
1.1
PCB
(1) Unscrew the six screws 1 to remove the plate-top 2.
(2) Remove the cover-side R 3.
(3) Remove the connectors (at five places), then uninstall the board 4.
(4) Remove the cover - 2nd tray 5.
2
1×6
3
4
5
42049001TH Rev.3
152 /
1.2
Frame Assy- Hopping
(1) Remove the PCB (see section 1.1).
(2) Remove the three screws 1 to uninstall the hopping assy 2.
(3) Unscrew the two screws 3 to remove the cover assy - front 4.
(4) Unscrew the two screws 5 to remove the motor 6.
(5) Remove the E ring 7 to remove the clutch 8.
(6) Remove the roller assy - hopping 9.
(7) Remove the roller assy - feed 0.
5
8
6
7
1
5
2
3
0
9
4
3
42049001TH Rev.3
153 /
2.
PARTS LIST
1
19
13
12
14
5
8
15
18
4
22
17
7
20
15
6
20
9
3
10
15
11
2
21
42049001TH Rev.3
154 /
No.
Parts No.
Name
/Unit
per
per
per
500
1000
2000
Remarks
42158504
Second Tray Unit
1
-
-
-
Packed in box.
42158501
Second Tray Unit (ODS)
1
-
-
-
Packed in box.
42158502
Second Tray Unit (OEL)
1
-
-
-
Packed in box.
42158503
Second Tray Unit (AOS)
1
-
-
-
Packed in box.
2
42139801
Cassette Assy
1
1
2
4
3
42136601
Guide Assy-Cassette-L
1
1
2
4
4
42136801
Guide Assy-Cassette-R
1
1
2
4
5
42137101
Frame Assy-Hopping
1
2
4
8
6
42052601
Roller Assy-Hopping
1
2
4
8
7
40313201
Roller Assy-Feed
1
1
2
4
8
41400001
Shaft-Roller
1
1
2
4
9
42138601
Cover-Assy-Front
1
2
4
8
10
41438401
Frame-Separation Assy
1
2
4
8
11
41439401
Spring-Separation
2
2
4
8
12
42058201
Motor-Registration
1
2
4
8
13
42197702
Feeder Cluch
1
2
4
8
14
41780308
Board-V7X
1
3
6
12
15
40135301
Photo Interrupter
3
2
4
8
16
2233014P0100
Connector-Plug
1
1
2
4
V7X-Plug
17
42142201
Connection Cord
1
1
2
4
V7X-P-End
18
42141102
Connection Cord
1
1
2
4
V7X-Motor
19
42141704
Connection Cord
1
1
2
4
SA2-0072
20
42142802
Connection Cord
1
1
2
4
V7X-Paper Loading
and 1st-Tray SNS
21
42145401
Cover-2nd Tray
1
1
2
4
22
1051010C0001
Core
1
1
2
4
1
42049001TH Rev.3
SA2-0088
SA2-0087
155 /
APPENDIX C DUPLEX UNIT MAINTENANCE
1.
Parts Replacement
1.1
Duplex Unit
(1)
Slide out the duplex unit 1.
1
42049001TH Rev.3
156 /
1.2
Upper Assy / Rear Assy
(1)
Remove the duplex unit (see section 2.2.20).
(2)
Warping the upper assy 1, detach it.
(3)
Warping the rear assy 2, detach it.
1
2
42049001TH Rev.3
157 /
1.3
Duplex Transport Assy
(1)
Turn over the duplex transport assy.
(2)
Unscrew the three screws 1 to remove the plate 2.
(3)
Make connector removal and claw disengagement to remove the PCB-V7X 3.
(4)
Disengage and remove the cover 4.
(5)
Unscrew the screw 5 to remove the motor assy 6.
(6)
Remove the gear 7 and the bushing 8 to remove the roller 9. Then the earth 0 and the
bushing A become detached.
(7)
Remove the pulleys B. The mini-pitch belts C become detached together with the pulley.
(8)
Remove the holders D and the bushings E to remove the rollers F. The earth spring
becomes detached together with each roller.
(9)
Remove the fan G.
(10) Remove the spring H to remove the solenoid I.
(11) Release claw engagement to remove the solenoid J.
(12) Remove the lever K. The lever L and the spring M become detached together with the lever
K.
(13) Remove the actuators N and O.
(14) Remove cable connection and then, by claw warping, detach the five transport sensors P.
(15) Unscrew the screw Q to remove the lock lever R. Then the spring becomes detached.
42049001TH Rev.3
158 /
2
1
1
O
F ×3
1
D ×3
E ×3
N
3
8
G
9
J
0
I
A
B ×3
M
H
L
5
P ×5
QR
C ×3
6
7
4
K
42049001TH Rev.3
159 /
2.
PARTS LIST
1
3
8
7
18
10
4
15
12
2
2
17 11
4
13
4
6
16
14
9
5
5
5
42049001TH Rev.3
160 /
No.
Parts No.
Name
Q’ty
/Unit
Recommended Q’ty/Year
per
500
per
1000
per
2000
Remarks
1
42160301
Frame-Assy-Upper
1
1
2
4
2
42160401
Frame-Assy-Lower
1
1
2
4
3
42160501
Frame-Assy-Rear
1
1
2
4
4
40135301
Photo-Interrupter
5
1
2
4
5
42194801
Roller-Feed (H)
3
1
2
4
6
41780309
Board-V7X
1
2
4
8
7
42058302
Solenoid
1
1
2
4
8
42396201
Motor-Fan
1
1
2
4
9
42160601
Gear-Assy
1
1
2
4
10
42162001
Gear-Assy-Clutch
1
2
4
8
11
42058201
Motor-Regist
1
1
2
4
12
2233014P0110
Connector-Plug
1
1
2
4
13
42142601
Connection-Cord
1
1
2
4
V7X-Plug
14
42142801
Connection-Cord
1
1
2
4
V7X-Front and
Rear SNS
15
42142701
Connection-Cord
1
1
2
4
V7X-In and
Cover SNS
16
42141104
Connection-Cord
1
1
2
4
V7X-Bottom
SNS
17
42141705
Connection-Cord
1
1
2
4
V7X-Motor
18
42194701
Roller-Feed (Rv)
1
1
2
4
42049001TH Rev.3
161 / 161

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