NH`s Auto Show Is Almost Here!
Transcription
NH`s Auto Show Is Almost Here!
October 201 2013 13 Volume 36, 36 Issue #9 a publication bl off the hee New N Hampshire H h Automobile A mobil Autom obbilile Dealers Association Thursday, Oct. 17 NH Sportplex 6–9 p.m. page 5 Oct. 18–20, 2013 NH’s Auto Show Is Almost Here! SB 126 Becomes Law in NH, But Not for All A Perfect Day for the NHAEF Benefit Golf Tournament page 15 page 3 page 12 Dateline: NH Date a publication of the New Hampshire Automobile Dealers Association PLATINUM PLATINUM A SO AS ASSOCIATION SOCI CIAT CI ATIO AT ION IO N PARTNER PART PA RTNE RT NER NE R 2013-2014 NHADA OFFICERS Empire D E Dealer l S Services Chairman Andy Crews 1st Vice Chair Chris Weiss 2nd Vice Chair Bill Gurney Treasurer Holly Carlson Secretary Peggy Proko President Peter J. McNamara F&I/sales training, re-insurance, quality products, recruiting Please contact John Kane at [email protected] or (508) 407-8720 for more information. 2013-2014 NHADA DIRECTORS John Kane Donna Gaudet Hosmer, Immediate Past Chairman Marc Bourgeois, At-Large Franchised/Independent Miles Cook, At-Large Michael Cooney, Independent Used Car Roger Groux, At-Large Paul Holloway, Honorary Scott Holloway, At-Large Mike Kopp, At-Large Franchised/Independent Jim Lagana, Heavy Duty Trucks George Mullin, Motorcycles Ken Plante, At-Large NADA DIRECTOR Dennis Gaudet Ed Adamson Welcome New Members Dealermine Inc. 4100 N. Powerline Road, Suite F1 Pompano Beach, FL 33073 800-304-3341 Contact: Metrifa Williams and Steve Rogers Roger’s Autobody of Somersworth 371 Route 108 Somersworth, NH 03878 742-8869 Owner: Roger Therrien *** This publication is designed to provide accurate and authoritative information in regard to the subject matters covered. In publishing this newsletter, neither the authors nor the publisher are engaged in rendering legal, accounting, or other professional services. If legal advice or other expert assistance is required, the services of a competent professional should be sought. Advertisements appearing in Dateline: NH do not indicate a specific endorsement by NHADA of the products or services unless the NHADA endorsement symbol appears with the advertisement. NHADA ENDORSED Published monthly except in July in Bow, New Hampshire, by the New Hampshire Automobile Dealers Association. Mailing address: P. O. Box 2337, Concord, NH 03302-2337, 603-224-2369/ 800-852-3372. STAFF Publisher Andy Crews Editorial Director Peter J. McNamara Managing Editor Nathaniel Stout Design and Layout Advertising Coordinator Lisa Lavoie Photographer Michael Rosenblum ADVERTISING RATES Back Page: Full Page: 1/2 Page: 1/3 Page: 1/6 Page: Color $1,000 Color $700 Color $450 Color $375 Color $300 www.nhada.com page 2 B&W B&W B&W B&W $575 $375 $300 $250 Inside this Issue Benefits Free Rider Penalty ...........................................................................................8 The U.S. Treasury Department and IRS Confirm Tax Treatment ....................9 Compliance Are Your School-To-Work Programs Compliant?.............................................6 NADA FTC Reaches Consent Agreements For Alleged Advertising Violations .........16 Education Auto Tech Scholarships Awarded .....................................................................4 Careers in Automotive Technology ................................................................10 Feature Some NHADA Members also are “Ambassadors” .........................................20 NH Auto Show Preview the NH Auto Show & Contribute to Worthy Causes .........................5 NH’s Auto Show Is Almost Here! ..................................................................15 Legislation SB 126 Becomes Law in NH, But Not for All .................................................3 2013 Dealers Election Action Committee Contributors ................................10 Loss Prevention What Safety Concern Is Most Cited By NHADA Member Employees? ........21 Departments 2013 Unemployment Rates by Area; Title Statistics Report ..........................22 Ending August 31, 2013; NH Safety/OBD II Inspections Statistics October 2013 Dateline: NH Date a publication of the New Hampshire Automobile Dealers Association SB 126 Becomes Law in NH, But Not for All O n Monday September 23, 2013, Senate Bill 126 (SB 126) became effective, 90 days after Governor Hassan signed the bill. Unfortunately, a court opinion puts the law on hold for a select group of equipment dealers. Four equipment manufacturers filed a lawsuit in an attempt to have SB 126 — the legislation that amended the Dealer Bill of Rights — blocked only a few days before it was set to become law. On September 19, Hillsborough County Superior Court Judge Philip Mangones granted the equipment manufacturers’ request for a preliminary injunction. This means that SB 126 will not immediately apply to the contracts for John Deere, Case, New Holland and Massey Ferguson dealers (affected dealers). For the affected dealers, the existing RSA 347-A October 2013 (Equipment Dealer Bill of Rights) still remains in effect. As for all other equipment dealers (i.e. Kubota), car, truck, snowmobile, off-road and motorcycle dealers, SB 126 went into effect September 23, 2013. Please keep in mind that this is a ruling on a preliminary injunction. The next step is to hold arguments as to whether the injunction should be made permanent. The decision for a permanent injunction will not likely occur until January. In the meanwhile, the judge that issued this ruling has transferred the case to Merrimack County Court. NHADA has been actively involved in the lawsuit by seeking to intervene in the case. As of Sept. 23, I did not see the court’s response to the request to intervene. The equipment manufacturers waited until the last possible moment to file the suit, which gave the State, NHADA, and the court only a few days to respond. If you remember, the manufacturers never attempted to work out negotiated language with the legislature despite several meetings with dealers and legislators. The equipment manufacturers claim that SB 126 violates a provision in both the US and NH constitutions called the contracts clause. In short they are claiming that because SB 126 substantially impairs the existing contracts with dealers, the law should be put on a permanent hold. Obviously, I disagree with the judge’s ruling and still believe that the State will prevail and the law will be applied to affected dealers once a court is able to fully examine the manufacturers’ arguments and the 30-plus hours of favorable testimony. page 3 Dateline: NH Date a publication of the New Hampshire Automobile Dealers Association Auto Tech Scholarships Awarded Jean Conlon, NHAEF Programs Administrator F or the past 15 years, NHADA has provided close to $250,000 in scholarships to students studying automotive technology within the Community College System of NH. This fall, eight scholarships worth $11,000 were awarded by the NHADA’s not-for-profit affiliate, the New Hampshire Automotive Education Foundation (NHAEF). The following students were recipients: Attending Lakes Region Community College: Oliver Wheeler of Bedford and Zachary Zabkar of Milton. Attending Manchester Community College: Luis Bonilla of Hudson, Brandon Johnston of Hampstead, Andrew Prugger of Exeter, David Romanus of Nashua, and Daniel Winter of Windham. page 4 Attending Nashua Community College: Joseph Langlois of North Haverhill, NH. This fall, eight scholarships worth $11,000 were awarded.... Created in 1998, NHAEF has been awarding scholarships to promising New Hampshire high school students in automotive technology schools throughout NH. The scholarships grew out of a shared philosophy among NHADA members that better-educated, well-trained professionals, could help forge stronger partnerships between NHs motor vehicle retail, manufacturing, and educational institutions. The scholarships are intended to attract the best students to careers in the motor vehicle trades. NHADA members also value the education received by students attending NH’s community colleges where they receive a well-rounded education and typically graduate with an associate’s degree. NH students looking to further their education in automotive technology, collision repair, and mobile equipment technology at one of the state’s community colleges are encouraged to apply for financial aid through NHAEF at www.nhada.com/Scholarships. Students in these programs can also earn while they learn, through an internship set up between their respective technical school and a local automotiverelated business, in arrangements that benefit everyone. October 2013 Dateline: NH Date a publication of the New Hampshire Automobile Dealers Association Preview the NH Auto Show & Contribute to Worthy Causes The NH Sportsplex in Bedford is the place to be on Thursday, October 17, from 6 to 9 p.m. when the New Hampshire Automobile Dealers Association (NHAEF) hosts VIP Charity Night Preview to introduce NH’s first Auto Show, which follows the next day, from October 18 to 20, 2013, at the sportsplex. Tickets are $75 each and are available online at www.nhada.com/CharityPreview or may be purchased by contacting Jean Conlon at 800-852-3372. All proceeds from the VIP Charity Night Preview benefit three NH charities: • Court Appointed Special Advocates (CASA) of NH Recruits, trains and supervises volunteers to serve as advocates for abused and neglected children in the NH court system. CASA is central to fulfilling society’s most fundamental obligation by making sure a qualified, compassionate adult will fight for and protect a child’s right to be safe, to be treated with dignity and respect, and to learn and grow in the security of a loving family. • New Hampshire Automotive Education Foundation Provides scholarships, and works to strengthen the level of automotive technology education in NH by providing a link between the dealer community and high school automotive programs. • Veterans Count, a program of Easter Seals Provides direct services and resources for NH veterans, service members and their families when no other resources are available, including comprehensive, free, and confidential support to meet the unique needs of active service members and their families. This prestigious event will feature a collection of exciting new model vehicles, including alternative fuel vehicles. Guests are encouraged to sit in the cars, inspect under the hoods, enjoy hors d’oeuvres and a beverage, visit with NH dealers and members, colleagues, and dignitaries, and support three great NH charities. We have also invited Governor Maggie Hassan, and other dignitaries to conduct the official grand opening ribbon cutting. This event is made possible through generous sponsorships, and our thanks go to the companies listed below. There is still time to be a sponsor! Be a Prime Sponsor for $10,000 (as of print deadline) or a raffle sponsor for $250. $5,000 Level Cross Insurance Bellwether Community Credit Union BRONZE BRONZE AS A ASSOCIATION SSO SOCI CIAT ATIO AT ION IO N PARTNER PART PA RT RTN TNE NER Auto Auction of New England Licensed dealer wholesale automotive auction For more information, please contact Dave Blake, General Manager, at 603-437-5700. $2,500 Level Devine Millimet Zurich $1,000 Level Albin, Randall & Bennett Nancy Phillips Associates Inc. Wells Fargo Dave Blake Additional Sponsors $500 Zurich American Insurance Company Tim Courtemanche, Silver Image Photography Signature Digital Imaging – Hooksett, NH $250 CUDL Vero Easter Seals Transit Service $500 G W Marketing Services $500 Sanel Auto Parts October 2013 page 5 Dateline: NH Date a publication of the New Hampshire Automobile Dealers Association Are Your School-To-Work Programs Compliant? By Ryan Hale, Environmental Health and Safety Consultant, and Peter Sheffer, Workers’ Compensation Trust Director R ecently, an NHADA member was visited and cited by the US Department of Labor (DOL) for violating youth employment laws: high school interns had been allowed to perform hazardous tasks, which are prohibited unless the school handles them properly. Employees under the age of 18 are prohibited from performing tasks and operating equipment deemed “hazardous” by the DOL; this includes using a forklift, operating an automotive lift, and driving customer/company cars on public roadways. These restrictions can be waived, with the exception of driving a vehicle, as long as the employer is engaged in NH’s School-to-Work program established by the NH Department of Labor (NHDOL). A website on this matter can be found at http://www.nh.gov/labor/inspection/ school-to-work.htm. It is critical that the process outlined be carefully followed to avoid penalties from the NHDOL or the federal government. First the school must to complete the form “Approved For Non-Paid WorkBased Activities Under 279:22-aa:” http://www.nh.gov/labor/documents/ non-paid-work-activities.pdf. This form is used for the school to identify programs in which they want their students to intern. The school will outline four to six career objectives that the student will gain from the program. It outlines the general program for the internship and numerous students may participate in the program. The form for the program only needs to be filed one time until or unless the program changes. The form is then submitted to the NHDOL for approval. If the program is approved by the NHDOL, any intern within the program will not be considered an employee of the business who provides the internship. Workers’ compensation responsibility falls back on to the school. The goal of the form and the NHDOL approval process is to differentiate between the learning process and an employer/ employee relationship. The employer should request a copy of the completed form for their records. The second step in the process involves the business. This is the form “Application for Pre-Screening of School to Work Business Partner:” http://www.nh.gov/ labor/documents/pre-screening.pdf. This SILVER SILVER A SO AS ASSOCIATION S CI CIAT ATIO AT ION IO N PARTNER PART PA RTNE RT NER NE ER Southern Auto Auction America’s Largest Independent Auction 20 lanes every Wednesday since 1947. For information please contact Dennis Finkel at 860-250-3805 or Scott Rodgers at 860-305-4115, or visit us online at www.saa.com. Dennis Finkel Scott Rodgers form may be completed by a school or a business, but it requires a partnership between the two entities. The “Application for Pre-Screening of School to Work Business Partner” form must then be submitted to the NHDOL for their approval. The NHDOL will evaluate the viability of the partnership based on the business compliance with regulated safety requirements, loss history, and labor violations. The NHDOL wants to ensure that the business will provide a safe work environment and is interested in developing a bona fide internship. If the application is rejected, the notice will include a reason for the rejection. Businesses that have been previously approved are listed at the NHDOL website; http://www.nh.gov/labor/documents/ school-to-work-sites.pdf. The approval of the partnership is valid for one year. The employer is responsible for verifying that their application is up-to-date. Although not required, the NHDOL encourages the partners to utilize the “Memo of Understanding” form at http://www.nh.gov/labor/documents/ coop-agreement.pdf. It was created for the vocational cooperative education program, but is very useful also in outlining participants’ understanding of the program. The parties may create their own form or letter of understanding to memorialize the agreement. When all of the forms are completed and approved by the NHDOL, the intern may begin participating in the internship. The business must keep copies of all approved forms on file, and they must be able to provide them if an NHDOL inspector performs an inspection. Employers considering paid internships School-to-Work – continued on page 14 page 6 October 2013 Dateline: NH Date a publication of the New Hampshire Automobile Dealers Association Don’t get g lost in the maze of employee p y benefits. ¢ȱȱ ȱǰȱǯȱȮȱȱȱȱȱěǰȱǰȱ ¢ȱȱȱȱȱ¢ȱ¢Ȃȱǯ Anthem Blue Cross Blue Shield of NH Medical HMOs, PPOs, New England HMOs, and HSA plans Wellness Programs Northeast Delta Dental four plan options Anthem Specialty ȱȱȱȱȱȬȱ¢ȱ Vision Service Plan ęȱ Free COBRA Administration ¢ȱȱȱȱȱ ȱȱ¢ȱ American Fidelity Assurance Company ȱŗŘśȱǰȱȬȱ¢ȱǰ ¢ȱȬȱ¢ȱǰȱ ȱȱǰȱȱ Insurance, and Accident Insurance ȱȱǰȱȱȱNHAD Services, Inc. – Insurance Division ȱŞŖŖȬŞśŘȬřřŝŘȱȱȱȱ ȱ www.nhada.com/insurance. October 2013 page 7 Dateline: NH Date a publication of the New Hampshire Automobile Dealers Association Free Rider Penalty: Tracking Hours for Variable-Hour Employees Sooner Rather than Later American Fidelity Benefits Blog O riginally effective January 1, 2014, large employers that do not offer health coverage to full-time employees and their dependents, or offer coverage that is “unaffordable” or “inadequate,” and have at least one employee enroll in Exchange coverage and qualify for a federal premium tax credit or cost-sharing reduction, must pay a Free Rider Penalty. A full-time employee is an employee who works 30 hours per week or 130 hours per month. Recently, because of the delay in certain reporting, the IRS stated that it will not assess any Free Rider Penalties in 2014. Many employers mistakenly believe that because of this delay, nothing needs to be done in 2013. In its proposed regulations, the IRS recognized that there are certain employees whose schedules vary. For example, they may work 35 hours during one week and be considered full-time and 20 hours during the following week. For variablehour employees who are not reasonably expected to work a full-time schedule, the employer may use an optional look-back period (of between three and 12 calendar months) to determine whether an employee averaged 30-plus hours of service per week. If an employee was considered full-time during this “measurement period,” the employee must be treated as a full-time employee for benefits purposes for a subsequent “stability period” regardless of the employee’s number of hours worked during the stability period, so long as the individual remains an employee. If the employee was considered part-time during the measurement period, the employee may be treated as part-time for benefits purposes throughout the stability period. The stability period must be at least as long as the measurement period, and not shorter than six months. The “measurement period” and “stability period” can be either months or payroll periods. In addition, an employer is allowed an administrative period of up to 90 days to make the determination of full-time status and communicate enrollment options to employees. Many employers plan to use a 12-month measurement period. This means that if the employer wants to take advantage of the administrative period option, she would need to start tracking time as early as this October. This will require employers to start looking at how they will comply with the Free Rider Penalty provisions long before 2015. Want to Know More? American Fidelity Assurance is a silverlevel association partner. The company’s goal is to be their customers’ primary resource for managing challenges and changes resulting from Health Care Reform and rising health care costs. Helpful tools and summaries are available on our Health Care Reform website at www.HCReducation.com. American Fidelity Benefits Blog, http://wp.me/p2XzSG-4L page 8 October 2013 Dateline: NH Date a publication of the New Hampshire Automobile Dealers Association 7KH86'HSWRI7UHDVXU\DQG,56&RQÀUP Tax Treatment of Legal Same Sex Spouses T he Department of the Treasury and the Internal Revenue Service (IRS) have officially ruled that same-sex couples legally married in jurisdictions that recognize their marriages will be treated as married for federal tax purposes. According to Revenue Ruling 2013-17 (and related FAQs), a person’s status as a “spouse” will be determined based on the law of the state in which a couple is married, not the law of the state in which a couple resides. The guidance is retroactive, with the following consequences for employees and employers: • Employees can file for refunds for imputed income on the cost of employerprovided health coverage and/or contributions that would otherwise have been pre-tax for open tax years (generally 2010, 2011 and 2012), and for all years for which the period of limitations for filing a claim for refund is open. (The guidance notes that a taxpayer may generally file a claim for refund for three years from the date the return was filed or two years from the date the tax was paid, whichever is later.) • Employers can file for refunds of social security and Medicare tax paid on same-sex spouse benefits for open tax years, and for all years for which the period of limitations for filing a claim for refund is open. Employers may make adjustments for income tax withholding that was over-withheld from an employee in the current year provided the employer has repaid or reimbursed the employee for the over-withheld income tax before the end of the calendar year. Employer claims for income tax refunds for prior tax years are not permitted. (The guidance notes that a special administrative procedure for employer refund claims October 2013 will be issued in the near future). The guidance leaves many questions unanswered, such as whether employers are required to issue corrected W-2s and whether employees may add same-sex spouses before the next open enrollment. Importantly, the guidance addresses marital status only for federal tax purposes — it does not address the status of same-sex marriages for state income tax purposes. Resources: • IRS press release, which includes information on filing claims for refunds: http://1.usa.gov/1bzThEt • Answers to Frequently Asked Questions for Individuals of the Same Sex Who Are Married Under State Law: http://1.usa.gov/1bzTiZj • Answers to Frequently Asked Questions for Registered Domestic Partners and Individuals in Civil Unions: http://1.usa.gov/1bzTCHm • Revenue Ruling 2013-17: http://1.usa.gov/1bzTGH7 Reprinted by permission from the Strategic Benefit Advisors, bronze-level association partners; 508-485-4000; www.strategicba.com. SILVER SILVER A SO AS ASSOCIATION SOCI CIAT CI ATIO AT ION IO N PARTNER PART PA RTNE RT NER NE R Bond Auto Parts Inc. Auto parts for resale Please contact Mark Mast at 802-479-0571 or email him at [email protected] for more information. NHADA ENDORSED page 9 Dateline: NH Date a publication of the New Hampshire Automobile Dealers Association 2013 Dealers Election Action Committee Contributors DEAC, the Dealers Election Action Committee, is your federal political action committee that is administered by NADA. DEAC was established in 1975 and is the only non-profit political action committee representing franchised dealers of both imported and domestic new cars and trucks. DEAC is NHADA’s source of funds to support pro-dealer and pro-business candidates for the U.S. Senate and the U.S. Congress, and DEAC works to ensure that the voice of NADA is well represented on Capitol Hill. Joseph Alosa Jr., Freightliner of New Hampshire Edward Bonneville, Bonneville and Son Inc Holly Carlson, Carlsons Motor Sales Inc. Andrew G. Costello, Infiniti of Nashua H. Andy Crews, AutoFair Automotive Group David Cushman, Holloway Motor Cars/Holloway Fiat Charles DiPrizio Jr., DiPrizio GMC Trucks Inc Kevin Donovan, Granite Ford William F. Fenton, Fenton Family Dealerships Laurence D. Foss, Foss Motors Inc Dennis J. Gaudet, AutoServ Dealerships Paul J. Gaudet Sr., AutoServ Dealerships Kurt Gerrish, Gerrish Honda Frank Goodwin, Land Rover Bedford Robert Grappone, Grappone Automotive Group David L. Hammer, Contemporary Chrysler Dodge Jeep Paul J. Holloway Jr., Holloway Automotive Group Donna Hosmer, AutoServ Dealerships Roy Hurlbert, Hurlbert Toyota Scion Peter Irwin, Robert H. Irwin Motors Scott Ives, Belknap Subaru Marshall Jespersen, International Cars Ltd. Michael Kopp, North Country Motor Sales Mike Korpi, Keene Chrysler, Inc. John Lambert, Lambert Auto Sales Rich Lovering, Lovering Volvo (Nashua, Concord and Meredith), Lovering Mitsubishi Ronney Lyster, AutoSaver Group Peter Mans, Subaru of Claremont Victoria Marcinkevich, Team Nissan/Team Kia/ Team Nissan North Robert E. Mariano, Bob Mariano Chrysler Jeep Dodge Inc Sue McFarland, McFarland Ford Sales Jim McGovern, Ford of Londonderry Allen C. Mello, Allen Mello Chrysler Jeep Dodge Douglas L. Miles, Seacoast Volkswagen Inc Joseph Mitchell, Sunnyside Acura Kenneth R. Plante, Tri-City Chrysler Dodge Jeep Ram/ Tri-City Subaru John J. Platek, Betley Chevrolet Richard Poulin, Poulin Chrysler Dodge Jeep Ram Peggy A. Proko, Peters of Nashua Dennis Roberts Jr., Hillsboro Ford/Hillsboro CDJR Arrien Schiltkamp, Claremont Ford Lincoln/Suzuki of Manchester Brenda Tulley, Tulley Automotive Group John E. Tulley, Tulley Automotive Group Samuel Verge, Team Nissan/Team Kia/Team Nissan North Joseph C. Walier, Walier Chevrolet Christopher J. Weiss, Crest Auto World Michael Wentworth, Wentworth Motor Co. Inc. Careers in Automotive Technology The New Hampshire Automotive Education Foundation (NHAEF) is once again working with the Community College System of New Hampshire (CCSNH) to promote automotive technology education at four college programs located at Lakes Region Community College, Manchester Community College, Nashua Community College, and White Mountains Community College. Among our promotional efforts will be the education and career expo, to be held in conjunction with the NH Auto Show at the NH Sportsplex in Bedford. Friday morning, October 19, between 8 a.m. and noon, we expect as many as 1,000 students page 10 who will get a first look at the 160-plus vehicles at the show. They will also meet with college instructors and admissions personnel. We hope you will take advantage of this terrific opportunity to show these students — members of your potential work force — that an automotive career is much more than just a job! Please consider attending and/or sending your service manager to talk to the kids about the vehicles and about the numerous opportunities available to a graduate with a degree in automotive technology. Please contact Jean Conlon by email at [email protected] or call 800-852-3372 to let us know who will be attending. October 2013 Dateline: NH Date October 2013 a publication of the New Hampshire Automobile Dealers Association page 11 Dateline: NH a publication of the New Hampshire Automobile Dealers Association NHADA Golf G olf T Tournament ournament A Perfect Perfect Day! Day! Photos by Nat Stout and Michael Rosenblum Peter and MInnie Mans of Subaru of Claremont with Dave Rousseau and Chris Durant of the New Hampshire Union Leader, a Gold Partner Cathy Devito and Bethann Durepo of TD Auto Finance, a Bronze Partner The Winners Everyone who played was a winner! The weather could not have been better on September 20. The Overlook *ROI&RXUVHZDVEHDXWLIXODQGZHKDGDIXOO¿HOG Each golfer received a pair of Footjoy golf shoes. They also enjoyed the on-course barbecue and beer, the on-course chair massages, the Wheel of Fortune, birdie ball chipping contest, and a putting contest with a chance to win $10,000. There was no winner this year, though Jim Strong of Persian Acceptance made a valiant effort to sink a 50’ putt! The team from Enterprise, bottom left, had the best score, with a 58. EasyCare had a 59. Contest winners included: Jim Powers of Sunnyside Acura, Minnie Mans of Subaru of Claremont, CJ Fitzwater of Lynnway Auto Auction, and Mike Taffaro of WMUR-TV. 1XPHURXVUDIÀHSUL]HVZHUHDZDUGHGLQFOXGLQJLWHPV donated by Cars.com, Clean Harbors/Safety Kleen, DealerMine, EasyCare New England, and Tire :DUHKRXVH0RQUR0XIÀHU%UDNH Also donating items to enhance the tournament were Calendar Systems, Finishing Touches by Mark, and Northeast Delta Dental. 0LNH7DIIDURZRQWKHUDIÀHDQGGRQDWHGPRVW of it back to the education foundation. This brings us to the most important winners — the students who receive scholarships to continue automotive technology education, the high school programs WKDWEHQH¿WIURPWKHH[SHUWLVHRI1+$()¶V$XWRPRtive Technology Consultant George Dykstra, and the NHADA member employees who take advantage of educational opportunities through the association. Leftpage center: 12Len Korpi, Mike Korpi, Bill Hackler, and Will Hackler, playing for Keene Chrysler Dodge Jeep Left bottom: Darin Tribbett, Jeff Corriveau, Ryan Willey, and Rick Moore of Enterprise Rent-A-Car had the winning team October 2013 Dateline: NH a publication of the New Hampshire Automobile Dealers Association Steve DeLuca, Michele Pierog, and Dave Blake of Auto Auction of New England, an association Bronze Partner, and the tournament’s Prime Sponsor Mike Thibideau of Ed Reilly Subaru, Mike Tessier of AutoServ of Tilton, Derek LaChance of Silver Partner Cars.com, and Dave Frasca of Irwin Automotive Group. The Sponsors First and foremost, thank you to the NHADA Partners, whose support made this event possible! Please see the complete list on page 23. Prime Sponsor Auto Auction of New England Star Sponsor New Hampshire Automobile Dealers Association Chrysler CAP Scholarship Sponsor Chrysler Drinks Sponsor Jewett Automotive Design & Construction Ace Sponsors AutoTrader.com &RPS3DUWQHUV%2$&092+62$& Gordon-Darby NHOST Services, Inc. Lynnway Auto Auction Zurich American Insurance Company Double Eagle &RPS3DUWQHUV%2$&092+62$& G W Marketing Services Gateway Safety Eagle Cars.com :DUHKRXVH'LVWULEXWRUVRI1HZ(QJODQG%*3URGXFWV EasyCare New England Southern Auto Auction Birdie Clean Harbors Environmental Services Enterprise Rent-A-Car EnergyNorth Propane Northeast Delta Dental October 2013 Right center: NHADA 1st Vice Chair Chris Weiss of Crest Auto World and NHAEF Director John Lambert of Lambert Auto helping out13 at page the golf tournament Left bottom: Bob LeBlanc of WMUR-TV, a Platinum Partner, with Joe Martin and Richard Kida of Unique Ford at the Awards Reception Dateline: NH Date a publication of the New Hampshire Automobile Dealers Association School-to-Work – continued from page 6 15% Savings On These Items All October 2013 Floor Mats, Steering Wheel Covers, Parts Bags, Seat Covers www.nhada.com/store 800-852-3372 for Youth Employment in Hazardous Occupations are required to go through the NHDOL Vocational Cooperative Education Program to waive hazardous occupation restrictions. The NHDOL takes into consideration the Youth Employment in Hazardous Occupations BRONZE BRONZE ASSO AS ASSOCIATION SSO SOCI CIAT CI ATIO AT ION IO N PARTNER PART PA RT TNE ER Staples® Advantage Largest office supply company in the U.S. For more information, please contact Brian Morin at 603-223-2091 or at [email protected] Brian Morin NHADA ENDORSED “We are excited to have this legal guide for our business. In this day and age, it is imperative to be informed and make sound decisions based on facts, not hearsay. The information within the guide relates to all aspects of our operations and clearly spells out rules and regulations that we must follow. Every dealership should have this at their fingertips to utilize. Thanks NHADA!” when approving or denying the “NonPaid Based Work Activities” form. Employers considering unpaid internships for non-high school students should review Attorney Anne Scheer’s article, “Unpaid Interns and Volunteers In Your Business — Is That Legal?” in the May 2012 issue of Dateline: NH; online visit http://bit.ly/UEVdPs. Attorney Scheer’s article outlines the pitfalls involved in unpaid internships and the potential for FLSA penalties. Internships are an excellent opportunity for students and businesses, but the penalties and liabilities are significant if these opportunities are not properly established, monitored and supervised. Please contact the NHDOL, Inspection Department at 603-271-3176. Contact Ryan Hale at [email protected] or call him at 800-852-3372 . Do you want the knowledge of NH attorneys and staff at your fingertips? Mike Phillips, Phillips Auto Sales The New Hampshire Auto Dealer Law legal guide is your best source for VG@SRG@OODMHMFHMDV Hampshire auto sales. • Loaded with information on legal issues in New Hampshire and federally • 35 chapters each on important areas of law for motor vehicle dealerships • Includes “Becoming and Staying a Dealer Legally” and “New Hampshire Bank Laws.” ORDER TODAY! $550 plus shipping visit nhada.com or call 800-853-3372. page 14 October 2013 Dateline: NH Date a publication of the New Hampshire Automobile Dealers Association NH’s Auto Show Is Almost Here! N ew Hampshire’s Auto Show is nearly here! Brand new, the NH auto show comes to the NH Sportsplex in Bedford October 18 - 20, 2013. It will actually open for private activities a day earlier (see the Charity Preview Night article on page 5). The NH Auto Show will be produced by Motor Trend Auto Shows, LLC, the nation’s largest auto show producer and part of the Source Interlink Companies, Inc. Attendees can expect to see a collection of over 150 exciting new model vehicles, alternative fuel vehicles and family-style entertainment. The auto show will offer something for everyone, from in-car technology and alternative fuels, to all that is fun on four wheels. Guests are encouraged to sit in the cars, inspect under hoods and even take select models for test drives in October 2013 a non-selling, no pressure environment. “The interactive ride and drive experience is always a big hit at an auto show,” said Lisa Gelb, vice president, sales and marketing for Motor Trend Auto Shows. “Test driving vehicles in a relaxed environment is an important part of the car buying process. It helps attendees narrow down their final purchase decisions, without having to drive from dealership to dealership.” The NH Sportsplex is within easy driving distance for the majority of the state’s population and will offer free parking. “In addition to all of the new vehicles planned, families can look forward to fun for all ages with special activities,” said Stephen Berger, vice president, operations for Motor Trend Auto Shows. “All attendees will receive the free gift of a 12-month subscription to Motor Trend Magazine, and a free Motor Trend Auto Shows App is available for visitors to use before, during and even after their auto show visit.” The NH Auto Show will be open to the public from 12 to 9 p.m. on Friday, from 10 a.m. to 9 p.m. on Saturday and from 10 a.m. to 5 p.m. on Sunday. For more information please visit www. NHAutoShow.com. page 15 Dateline: NH Date a publication of the New Hampshire Automobile Dealers Association FTC Reaches Consent Agreements For Alleged Advertising Violations Dennis Gaudet, NADA Director FTC Announces Advertising Enforcement Actions Against Dealers The Federal Trade Commission issued a press release Sept. 3 stating that it has entered into proposed consent orders with a Cleveland dealership and a Baltimore area dealership for alleged advertising violations that appeared on their respective websites. In the former case, the FTC Learn from top industry experts Network with your peers Meet with manufacturer executives See and compare the latest technologies and products on the Expo floor Find inspiration from our keynote speakers Experience the history, food and excitement of New Orleans REGISTER NOW! nadaconvention.org Early Bird Rates end Sept. 13th page 16 alleged that the dealer advertised that particular Ford models are available at a specific dealer discount when “in fact, once consumers reach the dealership, they find out that [the dealership] has failed to disclose that the specific discounts are available for some, but not all, of the Ford models advertised.” In the latter case, the FTC alleged that the dealer advertised specific dealer discounts and prices as being generally available to consumers when “in fact, once consumers reach the dealership, they find out that there are significant restrictions on obtaining the advertised discounts or that the advertised discounts are not available in full.” In particular, the FTC alleged: “In numerous instances, the advertised discount and price are subject to various qualifications and restrictions … for example, being a member of the military, being a recent college graduate, possessing a bank account at a particular bank, or owning a vehicle that has a lien on it. In numerous instances, even if consumers meet all of these qualifications or restrictions, they cannot obtain the advertised discount and price.” The FTC alleged that these are deceptive practices, which violate Section 5 of the FTC Act. In the proposed consent orders, the dealerships (neither of which admit or deny the alleged violations) agree to several provisions such as avoiding certain advertising representations, retaining their ads and promotional material for five years, and filing compliance reports with the FTC. The FTC’s press release, which contains links to its complaints, the proposed consent orders and the ads that gave rise to these actions, is available here: http://1.usa.gov/1bzUhsv. DOT Relaxes Some Hazmat Shipping Requirements A new U.S. Department of Transportation rule relaxes the hazardous material (hazmat) shipping requirements for air bags and seat belt pretensioners. Dealership parts and service departments and body shops receive and/or ship a variety of hazmat, including chemicals, batteries, solvents, oils, and wastes in addition to air bags and seat belt pretensioners. Effective Aug. 29, 2013, the new federal rule eliminates the need to obtain explosive (EX) numbers for use on shipping papers accompanying air bag modules, inflators and seat-belt pretensioners. It does not, however, modify the mandate that dealerships properly package and mark these items prior to shipment. It also does not modify the need for dealership employees who receive, ship, or transport hazardous materials to be trained every three years on the DOT’s hazmat packaging, labeling, and shipping rules. NADA’s A Dealer Guide to the Federal Hazmat Transportation Regulations (publication L37) is currently being revised to reflect these and other recent changes. For more information, contact NADA Regulatory Affairs at 703-821-7040 or email them at [email protected]. OSHA Withdraws Proposal To Change Consultation Program In deference to the objections of small business groups, including NADA, OSHA has withdrawn a proposal to modify rules governing its time-honored On-Site Consultation Program. The proposal could have weakened the “wall” between on-site consultations and OSHA enforceNADA – continued on page 18 October 2013 Dateline: NH Date a publication of the New Hampshire Automobile Dealers Association Since 1977, the products division has given you competitive pricing on an ever-growing inventory of goods and services. With unmatched personal service, we have saved you thousands of dollars over the years. In a market where every dollar counts, why not Buy from Yourself? Online purchasing of stock items is available at www.nhada.com/store. Call 800-852-3372 or email [email protected] for custom orders and questions. NHAD Services, Inc. – Products Division October 2013 page 17 Dateline: NH Date NADA – continued from page 16 ment, thus acting as a disincentive for dealerships to access the program. NADA has long suggested that OSHA On-Site Consultations are one way for dealerships to review their federal or state OSHA compliance and to enhance workplace health and safety. For more information on this program, contact NADA Regulatory Affairs at regulatoryaffairs@ nada.com or call 703-821-7040. EPA/DOE Issue Voluntary Used Car Fuel Economy Label http://bit.ly/1bzUkEp The U.S. Energy Department (DOE) and the Environmental Protection Agency (EPA) have released a fuel economy label for optional, voluntary use by used-vehicle sellers. Labels can be printed or downloaded from www.fueleconomy.gov for light-duty vehicles dating to 1984. Dealers or private sellers interested in using the label to help with marketing are free to put it on or in vehicles or to hand it to prospective customers. To read the FAQs, visit http://bit.ly/1bzUkEp Legislation Puts Congress on Record Against Raising Federal Truck Tax http://bit.ly/1bzUkEp In response to legislation introduced in Congress by Reps. Reid Ribble (R-WI) and Tim Walz (D-MN) regarding the federal excise tax on heavy-duty trucks, Dick Witcher, chairman of the American Truck Dealers (ATD) and a Massachusetts’ International and Ford truck dealer, issued the following statement: “The existing 12 percent levy on heavy duty trucks is already the highest excise tax imposed by Congress on a percentage basis. The FET adds thousands of dollars to a commercial truck that already costs well over $100,000. With a highway bill and comprehensive tax reform on the page 18 a publication of the New Hampshire Automobile Dealers Association agenda in Washington, H. Con. Res. 52 sends a clear message to Congress that hiking the FET on commercial trucks should not be on the table. Since all the heavy-duty trucks sold in the U.S. in 2012 were manufactured in North America, increasing the FET would hurt the 3.65 million Americans employed in the selling, servicing, manufacturing and operating of these vehicles. ATD applauds the leadership of Reps Ribble and Walz to fight against increasing this tax.” Allen Phibbs to Lead NADA-ATD Academy http://bit.ly/1bzUkEp The National Automobile Dealers Association has named Allen Phibbs as director of the NADA/American Truck Dealers Academy. Phibbs, formerly with KEA Advisors, a dealership management advisory firm, brings more than 15 years of auto industry experience to the NADA/ ATD Academy leadership post. Phibbs, formerly with KEA Advisors, a dealership management advisory firm, brings more than 15 years of auto industry experience to the NADA/ATD Academy leadership post. Phibbs and Keith Ely, KEA managing partner, have been guest instructors for the ATD Academy since 1996. A 2004 graduate of the ATD Academy while working as the general manager at Truck Enterprises in Richmond, VA, Phibbs has worked with dealerships, manufacturers and associations to help them drive growth and performance. “Not only is Allen among the most well-respected dealership management advisors in our industry, he also carries a wealth of knowledge about the Academy and its mission,” said John Lyboldt, NADA vice president of dealership operations. Used-Vehicle Prices Remain Steady through August http://bit.ly/1bzUkEp The same factors causing a surge in newvehicle sales — pent-up demand, low interest rates and heated competition among lenders eager to grow their loan portfolios — are having a similar effect in the used-vehicle market, according to the NADA Used Car Guide. “Consumer demand for used cars and light trucks has kept growing this year, which has continued to fuel strong prices for used vehicles,” says Jonathan Banks, executive automotive analyst for the NADA Used Car Guide, in the September edition of Guidelines, a monthly report on new- and used-vehicle sales trends and used-vehicle price movement. Used-vehicle prices have remained at a historically high level through the first eight months of the year. Vehicles up to eight years in age carried ̗ ƜƝƙƛΎȷɁΎȽȼȳΎȽȴΎɂȶȳΎɂȽȾ˹̱̯˴ΎȯȺȺ˹ɂȷȻȳ˴Ύ ˛ȼȯȼȱȷȯȺΎɁɃȾȾȽɀɂȳɀɁΎȽȴΎƭ˷ƫ˷ΎƠȽɃɁȳΎȯȼȲΎ ƫȳȼȯɂȳΎȱȯȼȲȷȲȯɂȳɁ˷ Ύ̗ƜƝƙƛΎȷɁΎȽȼȳΎȽȴΎɂȶȳΎɂȽȾ˹˛ɄȳΎȯɁɁȽȱȷȯɂȷȽȼΎ ȾȽȺȷɂȷȱȯȺΎȯȱɂȷȽȼΎȱȽȻȻȷɂɂȳȳɁΎȷȼΎɂȶȳΎȼȯɂȷȽȼΎ ȷȼΎɂȳɀȻɁΎȽȴΎȰȽɂȶΎɂȽɂȯȺΎȴɃȼȲɀȯȷɁȷȼȵΎȯȼȲΎ ȱȯȼȲȷȲȯɂȳΎȲȽȼȯɂȷȽȼɁ˷ ̗ ƜƝƙƛΎȱȽȼɂɀȷȰɃɂȳȲΎ̲͘ȻȷȺȺȷȽȼΎɂȽΎƠȽɃɁȳΎ ȯȼȲΎƫȳȼȯɂȳΎȱȯȼȲȷȲȯɂȳɁΎȲɃɀȷȼȵΎɂȶȳΎ̱̯̰̱ ȱȽȼȵɀȳɁɁȷȽȼȯȺΎȳȺȳȱɂȷȽȼΎȱɇȱȺȳ˷ Ύ̗ƜƝƙƛΎ˛ȼȯȼȱȷȯȺȺɇΎɁɃȾȾȽɀɂȳȲΎ̶̲̱ ȱȯȼȲȷȲȯɂȳɁΎɂȶȯɂΎɀȯȼΎȴȽɀΎƛȽȼȵɀȳɁɁΎȷȼΎ̱̯̰̱˷ Ύ̷̸̗ΎȾȳɀȱȳȼɂΎȽȴΎƜƝƙƛ˹ɁɃȾȾȽɀɂȳȲΎ ȱȯȼȲȷȲȯɂȳɁΎɅȽȼΎɂȶȳȷɀΎɀȯȱȳɁΎȷȼΎ̱̯̰̱˷ Ύ̗ơȼΎ̱̯̰̱˴ΎƦȳɅΎƠȯȻȾɁȶȷɀȳΎɀȯȷɁȳȲΎ̲̳͘˴̶̴̲ ȴȽɀΎƜƝƙƛ˴Ύ˛ȼȷɁȶȷȼȵΎɂȶȷɀȲΎȽɄȳɀȯȺȺΎȷȼΎɂȶȳΎ ƜƝƙƛΎɁɂȯɂȳΎɀȯȼȹȷȼȵɁ˷ Ύ̗Ƭȶȳ̲̳͘˴̶̴̲ΎɅȯɁΎɀȯȷɁȳȲΎȰɇΎ̸̳ ȱȽȼɂɀȷȰɃɂȽɀɁ˵ΎȽȴΎɂȶȽɁȳΎȳȷȵȶɂΎɅȳɀȳΎƜƝƙƛΎ ƨɀȳɁȷȲȳȼɂɁΎƛȺɃȰΎȻȳȻȰȳɀɁ˷ October 2013 Dateline: NH Date a publication of the New Hampshire Automobile Dealers Association NADA – continued from previous page a mix- and seasonally-adjusted average price of $15,113, a figure up slightly higher than 2012’s average and $463 higher than 2011’s average. Video: Audi Training Venture with NADA Improves Showroom Experience http://bit.ly/1bzUADp Audi of America wants to improve the customer experience in dealer showrooms across the country, says Reinhard Fischer, director of strategy. To achieve this goal, Audi last year subscribed to NADA University’s online premium training package on behalf of its network of 279 dealerships. Elevating the quality and level” of corporate and dealership employees are priorities for Audi, which extended the training partnership with NADA last month. “Giving our field people access to the wonderful classes from NADA University but also our complete dealer body … has created a lot of excitement and it’s working,” said Fischer on AutoFocus with David Hyatt, an NADA-TV interview program. “And that’s why we’re continuing to invest in this partnership.” Visit the online video, AutoFocus, at: http://bit.ly/1bzUHih Android devices on Google Play. “We’re excited to build on our success with NADA MarketValues for iPhone and iPad by expanding the app to Android users,” said Mike Stanton, vice president and chief operating officer of the NADA Used Car Guide. The app, which was launched earlier this year, provides subscribers with unlimited lookups by VIN scan or by make and model. A continuous Internet connection is not required. NADA MarketValues App Now Available in Google Play http://bit.ly/1bzUImr NADA MarketValues, a mobile app designed for dealers to make informed pricing decisions on used cars and light trucks at auction, is now available for New Orleans to Host 2014 NADA Convention & Expo http://bit.ly/1bzUMCS The city of New Orleans, which has recently invested billions of dollars in major restoration projects, is hosting the NADA – continued on page 20 We want to be your Sub-Prime Retail Lender! Floorplan Company! Featuring: M M M M Easy Self Approval Strong Retail Advances Quick and Reliable Funding All Retail Advances are Non-Recourse [email protected] 800-873-2907 October 2013 M M M M M Featuring: 100% Auction Advance 120 Day Extendable Term Lien Payoff Programs Checkbook Program for Non-Auction Purchases On-line Auction Purchases page 19 Dateline: NH Date a publication of the New Hampshire Automobile Dealers Association Some NHADA Members also are “Ambassadors” Supporting Their Communities NHADA members are giving back to their communities each year as participants in the National Automobile Dealers Charitable Foundation’s Ambassador Program. Founded by franchised new-car and -truck dealers in 1975, the foundation gives contributions to worthy community services throughout the country. In New Hampshire alone, the program has sent $50,500 to various Ambassadors’ communities. Among those who belong in the program are Jack Tulley (pictured in the middle at right). Other Ambassadors include: David B. Cushman, since 2001; Anna Grace Holloway, since 2008; Paul J. Holloway, since 1999; Paul Scott Holloway, since 2005; the late Daniel B. McLeod, since Major David & Norma Moore of the Nashua Salvation Army received a check 2010; the NHADA, since 2001; Brenda L. Tulley, begin- several weeks ago from Jack Tulley’s NADCF Ambassadorial Foundation membership. Jack, his wife, Brenda, and Jack’s late mother, Ruth, have been ning in 2015; the late Ruth C. Tulley, since 2006; Jack designated Ambassadors of Distinction for three or more significant contributions to Tulley, since 2010; Kristine Yanofsky, since 2010; and the program. Joseph R. Yergeau, since 2001. Additionally several NHADA members have pledged and are expected to participate presently. The Foundation’s Ambassadors Program gives dealers, companies, associations or individuals the opportunity to make truly meaningful contributions to the establishments that have provided the means for their success: their communities, their nation, and their industry. Download a brochure about the Ambassadors’ community service program at http://bit.ly/18lL0ko. NADA – continued from page 19 97th annual NADA Convention & Expo next January. It will be the tenth time the convention has been held in the Big Easy since 1973. “New Orleans looks better than it ever has,” said Desmond Roberts, chairman of NADA’s convention committee. “The city has been through a lot, but it too has rebounded and thrived just like the auto industry. It’s fitting to be in a city as tough and determined as our industry.” The convention center was renovated this year. There’s been a 55 percent increase in the number of restaurants over the past seven years, nearly $800 million in BRONZE BRONZE ASSO AS ASSOCIATION SSO SOCI CIAT CI ATIO AT ION IO N PARTNER PART PA RT TNE ER CompPartners (BOAC, MVOH, SOAC) Occupational healthcare & drug testing j j j jj TILTON CONCORD MANCHESTER NASHUA page 20 SALEM For more information, please contact Dianne Annon at 603-848-0177 or [email protected] Dianne Annon hotel upgrades and $77 million in street improvements, including a new streetcar line connecting the Sports District to the Central Business District and French Quarter. “The city has a festive atmosphere you can’t find anywhere else — from the amazing Creole cuisine and culture to the historic sites and music,” added Roberts, a Chevrolet dealer in Hodgkins, Ill. “The most popular hotels will fill up quickly, so we’re encouraging attendees to register early.” The NADA convention runs from Friday, Jan. 24 to Monday, Jan. 27. Considered the “Automotive Industry Event of the Year,” the convention includes dealer-manufacturer franchise meetings, educational workshops, hundreds of exhibits on the expo floor and networking events. Online registration and housing is now open. For more information or to register, visit www.nadaconvention.org. October 2013 Dateline: NH Date a publication of the New Hampshire Automobile Dealers Association What Safety Concern Is Most Cited By NHADA Member Employees? Brian Duplessis, Loss Prevention Coordinator T he NHADA Workers’ Compensation Trust (WCT) Loss Prevention staff work with over one hundred WCT members to help facilitate their safety committee meetings. This assistance is available to any WCT member who requests it. An important part of these meetings is the roundtable, when employees share their safety concerns to be discussed and included in the minutes. So what do you think is the most frequently cited safety concern brought by employees? If you guessed unsafe speed and other traffic concerns in the parking lot, you’re right! Parking lot safety is a major issue for many NHADA members. Some of the common parking lot hazards include: • Excessive speed by employees and customers, • Blind corners and intersections, • Doorways that open into traffic, and • Parking lots used as a short cut/cut through. public from using a lot as short cut, and • Configure vehicle inventory to lower parking lot speed by creating more turns and fewer long straightaways. Although every situation is unique, parking lot hazards are widespread among WCT members. We strongly encourage you to use Loss Prevention staff for assistance with the safety committee and that you have the safety committee work on ways to make your lot(s) safer! We are always available for questions and to arrange assistance: contact Brian Duplessis, loss prevention coordinator at [email protected] or call Brian at 800-852-3372. We offer more than products. We offer solutions. When you work with Protective you offer customers more than products; you offer solutions – solutions that allow people to embrace all today has to offer by protecting their tomorrow. Protective provides F&I solutions that simplify the selling process with easy to understand products, advanced training and reliable customer care and claims service. We are committed to your profitability by serving the increasing number of car buyers that are unprotected from the costs of future mechanical expenses. Accidents in the lot can result in serious injuries and costly property damage. The safety committee is an excellent forum to investigate traffic concerns and make recommendations to minimize hazards. Some of the more common measures include: • Posting signage for speed, to identify hazards and traffic flow patterns, • Enforcement of speed limits by managers, • Installing speed bumps to control speed, • Use of mirrors for blind corners, • Notify local police to discourage the October 2013 Like you, we believe in doing the right thing for the customer. Help your customers protect tomorrow and embrace today with F&I solutions from Protective Asset Protection. Learn more at protectiveassetprotection.com Protect Tomorrow. Embrace Today.™ Vehicle Service Contracts I GAP Coverage I Credit Insurance I Lifetime Engine Warranty Limited Warranty I Dealer Participation Programs I F&I Training I Advanced F&I Technology Contact Protective’s New Hampshire representative, George Spatt at 866 478 9242 Lifetime Engine Warranty, Vehicle Service Contracts (VSCs) and GAP are backed by Lyndon Property Insurance Company in all states except NY. In NY, VSCs are backed by Old Republic Insurance Company. GAP and Lifetime Engine Warranty are not available in NY. Credit Insurance is backed by Protective Life Insurance Company in all states except NY, where it is backed by Protective Life and Annuity Insurance Company. page 21 n Dateline: NH Date a publication of the New Hampshire Automobile Dealers Association Safety/OBD II Inspections Statistics Safety Inspection Results Aug ’13 Percent of Total YTD ’13 percent of Total Total * 134,251 100.00% 1,044,013 100.00% Passed 106,688 79.50% 829,897 79.50% Corrected 15,273 11.40% 119,564 11.50% Rejected 7,480 5.60% 56,597 5.40% Untested 4,810 3.60% 37,955 3.60% Total 118,624 100.00% 906,578 100.00% OBD II Inspection Results (1996 and newer) 2013 Unemployment Rates by Area May Jun Jul Passed 102,793 86.70% 784,701 86.60% United States 7.3% 7.8% 7.7% Rejected 10,754 9.10% 84,439 9.30% New England 7.0% 7.3% 7.2% Connecticut 8.1% 8.1% 8.3% Untested 5,077 4.30% 37,438 4.10% Maine 6.8% 6.8% 6.6% Massachusetts 6.7% 7.4% 7.2% New Hampshire 5.1% 5.1% 5.1% Rhode Island 9.2% 8.5% 9.2% Vermont 4.2% 4.8% 4.4% * Total numbers include OBD II Inspections Statistics provided by Gordon-Darby NHADA Mission Statement: Since 1921, fostering a spirit of cooperation by promoting standards through education and advocacy, providing valuable services, and protecting and advancing the motor vehicle industry as an integral part of New Hampshire’s economy. Title Statistics Report Ending August 31, 2013 New Hampshire Department of Safety, Division of Motor Vehicles Aug ’13 Aug ’12 ’13 YTD ’12 YTD Titles Issued for New and Demo Vehicles: 12,188 10,036 75,566 73,253 Titles Issued for Used Vehicles: 22,887 20,951 145,961 147,599 TOTAL TITLES ISSUED: 35,075 30,987 221,527 220,852 Titles Issued with a Lien: 16,159 13,590 103,100 98,040 Titles Issued with no Lien: 1,896 17,397 118,427 122,812 Salvage Titles Issued: 681 885 7,321 7,103 Salvage Tags Issued: 151 183 1,415 1,570 Titles Issued for Heavy Trucks More than 15 Years Old: Titles Issued for Heavy Trucks 15 Years Old or Less: 37 29 260 266 107 89 1,022 949 Titles Issued for Trailers: 1,336 1078 6,581 6649 Titles Issued for Motorcycles: 1,889 1772 10,916 12393 92 85 478 460 Titles Issued for Motor Homes: page 22 October 2013 Thank You 2013 NHADA Partners! These partners have answered the call and supported NHADA programs and events. - Å DIAMOND Comcast Business Class 0 *<##*'6614 4&+13 PLATINUM F & I Resources +%!0 & & ! +%!0 & - ! +%!4^ 1 # 0 & "!0 $!+%,010 & 4*2/134*2/ +% GOLD *) +%2) ,^ !- American Fidelity Assurance Company Anthem Blue Cross and Blue Shield +% Northeast Delta Dental Albin, Randall & Bennett AutoTrader.com Bond Auto Parts Inc. Global Payments STAPLES® Tri State Fire Protection LLC 4++"& 0 *<* * +" Auto Use / )) 00 2 %"0 -, *3,%0, )/* Cross Insurance 2!)3 !1 & " +" "+- $%4 $(0 $4*0 GoPropel.com %),Å -)) SILVER Cars.com !* Enterprise Rent-A-Car Southern Auto Auction 0*^ 1000 -- BRONZE %# '! '*$ '-* )4 01& ® ) * )) *+" * !0 *^"/ *00 Nancy Phillips Associates, Inc. +!10 - - /6-- / *$ Sanel Auto Parts Co. 0 *$ 0 Å& 1!1!# 14**Æ TR2 Corp/LSI Industries TRUECar 4!+"$- 4#!0 To become a 2013 NHADA Partner, please call Jean Conlon at 800-852-3372. Compiled September 23, 2013. +%!Å
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