Sports Authority
Transcription
Sports Authority
CaitlynBurkemper MattRames IntroductiontoWebPublishing JacquieLamer 19Nov2015 SEOAnalysis&RecommedationsforSportsAuthority.com KeywordResearch ThreeKeywords/PhrasesIThinkWillDrivetheMostTraffic 1. TennisRacquets 2. BabolatTennisRacquet 3. HeadTennisRacquet CurrentRatingsofmyKeywords RankingforSportsAuthority.comAccordingtoMike’s-Marketing-Tools.com Keyword Google Bing Yahoo! TennisRacquets 56 No No WilsonTennisRacquets 22 No No TennisRacquetsReviews 26 No No BabolatTennisRacquet 34 No No HeadTennisRacquet 21 No No PrinceRacquetReview 24 No No RankingforDicksSportingGoods.comAccordingtoMike’s-Marketing-Tools.com Keyword Google Bing Yahoo! TennisRacquets 4 No No WilsonTennisRacquets 16 No No TennisRacquetsReviews 34 No No BabolatTennisRacquet 10 No No HeadTennisRacquet 11 No No PrinceRacquetReview 32 No No RankingComparisonforBothCompaniesAccordingtoMike’s-Marketing-Tools.com SportsAuthority.com DicksSportingGoods.com TennisRacquets 56 4 WilsonTennisRacquets 22 16 TennisRacquetsReviews 26 34 BabolatTennisRacquet 34 10 HeadTennisRacquet 21 11 PrinceRacquetReview 24 32 ComparisonofKeywordsAccordingtoGoogleTrends,Excluding“TennisRacquets” ExplanationofMyChoices While“PrinceRacquetReview”and“TennisRacquetsReviews”aregreatkeywordstouse accordingtoGoogleTrends,accordingtoMike's-Marketing-Toolsthosearekeywordsthat SportsAuthority.comhasanadvantageinalready.Thisleftfourkeyphrases,includingthe keywords“tennisracquets”.Usingthechartabovetoseewhichthreeoptionalkeywordswould workbest,itwasdeterminedthat“WilsonTennisRacquets”wasjustnotcuttingit.While“Babolat TennisRacquet”startedoutwithverylittleattentiongiventoit,ithasgrowntohaveasteadyrange ofpeaksandlowswithoutdroppingaslowasithadbeen.“WilsonTennisRacquets”hasnothadthe luck“BabolatTennisRacquet”hasandhasslowlydroppedwhile“BabolatTennisRacquet”has risen. Thisleavesourkeywordphrasestobe: 1. TennisRacquets 2. BabolatTennisRacquet 3. HeadTennisRacquet Usingthesethreekeywordphrases,thisiswhatthekeywordtrendslooklike: Ingeneral,allthreeofthesekeyphraseshavethepotentialtohelpboosttheSport’s Authoritypagefortennisracquetsandbringmoreconsumerstothecompany. CurrentTraffic Quantcast.com Compete.com SportsAuthority.com 915.2thousand(U.S.) 2,717,651.08(Sept2014-15) DicksSportingGoods.com 1.6million(U.S.) 6,412,676.75(Sept2014-15) SportsAuthority.comMonthlyUniqueVisitors: InSeptember2015,theaveragemonthlyuniquevisitorsofSportsAuthority.comaveraged 2,717,651.08overa12monthperiod,accordingtoCompete.com.Thelargestspikeinthetwelve monthspriortoSeptemberwasinDecember2014,mostlikelyduetotheholidayseason.Thetwo lowestpointswereinOctober2014with1,823,770uniquevisitorsandFebruary2015with 1,794,799uniquevisitors.Takingawaytheextremehighandlowdata,theaverageformonthly uniquevisitorsis2,469,820.7,whichisnotimmenselydissimilarfromtheoverallaverage. DicksSportingGoods.comMonthyUniqueVisitors: DicksSportingGoods.com’saveragemonthlyuniquevisitorsfromSeptember2014to September2015was6,412,676.75uniquemonthlyusers,accordingtoCompete.com.Calculating theaveragemonthlyuniquevisitornumberswithoutextremepeaksorlows;theaverageis 5,841,981.6.ComparingtheratiobetweentheSportsAuthority.comnumbers,6,412,676.75and 5,841,981.6arenottoofarapart. Analysis WhilethenumbersofSportsAuthority.comandDicksSportingGoods.comareverydifferent, thevisualrepresentationsoftheirnumbersarenearlyidentical.Bothwebsiteshadspikesin Decemberof2014andeachhadoneoftheirlowestnumbersinFebruary2015.Eachofthepeaksin December2014weremorethandoublethelowestmontheachsitehadaccordingtoCompete.com. ContentAnalysis OverallQuality(Cq,Vt,Va) SportsAuthority.comScore:6 DicksSportingGoods.comScore:8 Analysis: Basedonthemanyhoursspentlookingthroughthecategorypages,andproduct-level pageswehavedeterminedthatDick’sSportingGoodsandSportsAuthorityareextremelysimilar andonlydifferincontentandorganization.Dick’sSportingGoodscategorizestheirracquetsinto8 specificsections:adult,unstrung,swingtype,3-6yearolds,7-8yearolds,9-10yearolds,11+year olds,andalljuniorracquets.Dick’sSportingGoodsnotonlytookthetimetocreateanotherpage, buttheyusedthatpagetomakesuretheircustomerscouldfindtheexacttypeoftennisracquet withlittlehassle.SportsAuthorityhasnosuchpageontheirwebsite,andIwouldhighly recommendthattheycreateoneofthesecategorypagestoorganizetheircontent.Dick’sSporting Goodsalsousesthispagetogivenewviewers/customersinformationontennisracquets.The informationtheyprovideinthissectioncontains:copypromotingqualitytennisracquetslabeled “selection”,expertadvice,topbrands,andprotips.Thissectionofferssomethingnewtothe viewer/customerintermsofuniquecontentbecauseaccordingtoPlagium.comand PlagSpotter.comthisinformationcanonlybefoundatDick’sSportingGood.Thiscontentisn’tonly unique,butwellwrittentowiththeexceptionofteardropbeingonewordandnothyphenated. ThemaincategorypagesforDick’sSportingGoods,andSportsAuthorityarefairlysimilar inlayoutandproducts,howevertherearemanydifferences.SportsAuthorityandDick’sSporting Goodseachhavetheirownrefinesearchenginestotherightofthepage.Eventhoughbothrefine searchesdothesamethingSportsAuthorityseemstohavetheupperhand.SportsAuthorityunlike Dick’sSportingGoodshasmanymorerefinesearchoptionssuchasclearance,framecompositions, stringgauge,racquettype,andracquetlength.Thisgivesviewers/customersnotonlymorecriteria tofindtheperfectracquet,butitalsoshowsSportsAuthoritycaresaboutgivingtheircustomersall theinformationtheyneedtofindtheperfectracquet.EventhoughSportsAuthorityhastheupper handinvarietyofrefinesearchestheircontentiscompact,andcanbehardtoread.Dick’sSporting Goods,ontheotherhand,spreadsouttheircontentandusescheckboxestogivetheirviewers visualconfirmation. Atthetopofeachpagethereareafewitemswhichmustbediscussedsuchastotalitems, sortitems,andads.Dick’sSportingGoodsandSportsAuthoritybothhavethesethreeitemsatthe topoftheirmaincategorypages.Thefirstoneisthetotalnumberofitemsortennisracquetsinthis case.SportsAuthorityhas156differenttypesoftennisracquets.Dick’sSportingGoodsdoesn’tgive anexactnumberanddoesn’thavea“ViewAll”tabbuttheyalsohavearound150differenttypesof tennisracquets.Itisimpossibletofindanexactfigureoftennisracquetsinthemarket,butthefact thatbothsellaround150differenttypesofracquetsseemslikeagoodsign.Theseconditemonthe topofeachofthemaincategorypagesisthe“sortitemsby/sortby”categories.Thisitemismade forquicksearches,andisanalternativetousingtherefinesearchtoolthatbothcompanywebpages offer.SportsAuthorityoffersfourdifferentsortbyoptions:topsellers,newarrivals,pricelowto high,andpricehightolow.Dick’sSportingGoods,ontheotherhand,offersfivedifferentsort options:topsellers,toprated,newproducts,pricehightolow,andpricelowtohigh.UnlikeSports Authority,Dick’sSportingGoodsusestheircustomerreviewsofproductstocreateanothersort optionfortheircustomerstoutilize.ThisshowsthatDick’sSportingGoodswantsnewcustomersto seewhatothercustomershavebeenbuyingandreviewing.Thelastissuewehavetodiscusswith themaincategorypageisads.SportsAuthorityandDick’sSportingGoodsarenotveryheavyad sites,byanymeans.Bothofthesesiteshaveanadbannergoingatopeachofthecompany’spages sponsoringtheircurrentsales.SportsAuthorityalsoreleasedspaceabovethefoldtoother companiestosponsorads.Havingadsabove-the-foldisnotnecessarilygoodforthewebsite,but it’sgreatforadvertisingcompanies. Themaincontentofeachofthepagesisprettysimilar;thereisanimageoftheproductwith somebasicinformationbelow.SportsAuthorityshowsapictureoftheobjectalongwith:thename inblacktext,ratingsystembasedonyellowstars,shippinginformationinorangetext,asalesprice (iftheitemisonsale),price,whetheritisavailableonlineorinstoresusinggreencheckmarks,and colorchoicesifavailable.Dick’sSportingGoods’pageconsistsof:apictureoftheitem,thenamein blacktext,ratingingoldstars,thenumberofratings,thesalespriceifonsales,price,shipping informationingoldtext,andwhetheritissoldunstrungornot.Basedonthewayeachpage presentstheirmaincontent,Dick’sSportingGoodsclearlycomesoutontop.Dick’sSportingGoods’ categorypageislayedoutinamoresimplifiedmanner,andiseasiertoreadthrough.Sports Authority,triestocompactalotoncontentintoalittlesectionmakingithardtohard,andusingan excessofcolorscandistracttheviewerfromtheproduct. Theproduct-levelpagesonSportsAuthorityandDick’sSportingGoodsaresimilaryetvery different.Bothcompaniesusethesamelayout,howevertheyhavedifferentamountsofinformation andcontent.SportsAuthority’sproduct-levelpagecanbebrokendownintofivesections.The imagesectionwhichcontainsalargeviewoftheproductalongwithalargerviewoptionplusother photos.Thissectionalsocontainsavideobutit’snotrelevanttotheactualproduct.Thevideoson thesepagesaremoreaboutthetipsyoushouldtakeinordertobuytennisracquets,andwhich tennisracquetbestfitsyou.Thesecondsectionistheinformationsection:thiscontainstheprice, promotions,colorchoice,size,andquantity.Thissectionfeelslikeit'salittleoverwhelmingwhenit comestotheamountofcontentandclickablefeatures.Therearejustsomanyheadings,smalltext, andlinksthatcustomersmayjustoverlookitall.Thethirdsectionistheproductdetails.This sectiongivesyouashortdescription,andsomefeaturesoftheproduct.Thisshortdescriptionis uniqueonlytoSportsAuthority,accordingtoPlagium.comandPlagSpotter.com.Thefeaturestab ontheotherhandisnotunique.Thisinformationsectioncanalsobefoundonmanyothersites includingDick’sSportingGoods.ThelasttwosectionsareProductRecommendationsandProduct Reviews;bothofthesesectionscanbefoundonotherwebsitesaswell.Thesesectionsareboth prettystandardonwebsitesthatsellproducts;howevertheproductreviewssectionsseemstobe overwhelming.Viewersgetalotofsmalltext,links,andavarietyofcolorsmakingithardtofocus onthereviewitself.Peopleoverlookthissectionbecauseit'snotsimplifiedforthestandardviewer. Dick’sSportingGoodsproduct-levelpagehasthesamelayoutasSportsAuthority,howeverthe contentisnotasclutteredandtheyhavesomecontentthatSportsAuthoritydoesn’thave.The imagesectionisbasicallythesame,onelargeimagewithafewsmallerimagesplusaviewtool.The onlydifferenceIseeisnovideooption.TheinformationsectionontheDick’sSportingGoods’ websiteisorganizedmuchbetterandislesscluttered.Simpleheadingswitheasytoreadcontent helpsconsumerstakeinalltheinformationonthepage.TheproductinformationpageonDick’s SportingGoods’siteexceedsSportsAuthority’scontent;notonlyisthereashortparagraph descriptionuniquetoDick’sSportingGoods,butconsumersarealsogivenafeaturesandspecs section.SportsAuthorityputthosetwosectionstogetherwhichleadtolesscontent.Thetwolast sectionsareproductreviewsandproductrecommendations.Dick’sSportingGoodsalsotooktheir recommendedproductssectionandmovedittotherightinaverticalsection.Thismakesthepage shorterandeasiertomovethroughfortheconsumer. RecommendationforImprovements EventhoughSportsAuthorityisn’taterriblewebsitethereisplentyofroomfor improvement.ThefirstrecommendationistomakeanorganizationcategorypagelikeDick’s SportingGoodshastohelptheconsumernavigatethesite.Thiswouldmakeitsomucheasierfor viewerstofindtheitemstheyneed.ThesecondrecommendationIwouldmakeistosimplythe categorypagesonSportsAuthority.LookingthroughthispageIfeellikethecontentiscluttered andhardtoread.Iwouldsuggestremovingsomeofthesmalltextandorganizingyourcontentthat allowsyourviewerstoreadthroughthepageinaneasierfashion. SportsAuthority.comScore:8 DicksSportingGoods.comScore:8 Bounce Page Daily Productlevel Product Product Rate Views/Visitor Timeon ShareTools Level Level Ratings Reviews Yes Yes Site SportsAuthority CategoryPage 26.5% 5.97% 4:30 Yes Dick’sSporting 28% 5.93% 4:26 Yes Yes Yes GoodsCategory Page Analysis ThetableaboveshowsinformationbasedoffthesiteAlexa.com.Whilecomparingthesetwo sitestherewasmoreincommonthanonewouldthinkwouldbe.Thebouncerateforbothofthese sitesareexcellent.SportsAuthorityandDick’sSportingGoodsbothfallintotheunusuallygood category.Theaveragebouncerateisaroundfiftypercent.Thesesitesbeinginthemid-twenties rangeisbeyondexcellent.Thepageviewsperpersonandthetimeonsitearealsoveryclose betweenthesetwosites.Notabletofindanaveragepageviewsperperson,howeverifwebsitesare gettingmorethanthreetofourpagesthatisrelativelygoodandmeansviewswanttostay.The timespentonthetwositesisalsoveryclose.Ifviewersarespendingmorethantwominutesonsite thatmeanstheyarehighlyinterestedinthewebsite’scontent.Bothsiteshaveproductlevelshare tools,reviews,andratings.EventhoughtheybothcoverthesethreetopicsSportsAuthorityshould simplifytheircontentlayoutevenfurther. RecommendationforImprovements TheonlyproblemwiththeSportsAuthorityistheamountofcontentontheirproductpages andhowtheyorganizeit.SportsAuthorityshould changetheirlayoutfortheproductlevelreviews,as wellastheamountofinformationyougivesocial mediabuttons. SocialAnalysis SocialSignals:Reputation(Sr) SportsAuthority.comScore:6 SportsAuthority.com Facebook:Likes 1,197,769 Facebook:TalkingAbout N/A Facebook:YearJoined 2009 Facebook:LikesonPosts 2,818.4(averageoflast5posts) Twitter:Followers/Following 56,400/1,624 Twitter:Comments/Favorites/Retweets 0/4.2/0.4(averageoflastfivetweets madebyaccount) GooglePlus:Followers 2,733 GooglePlus:NumberofPosts1+ 5/last5posted YouTube:NumberofVideos 108 YouTube:Subscribers 1,997 YouTube:NumberofViews 214.8averageoflastfivevideosposted YouTube:Comments 0inlast5videosposted YouTube:Up/DownThumbs 7/0infivevideos Instagram:Followers/Following 11,500/612 Instagram:NumberofPosts 410posts Instagram:Favorites 209.4averageforlastfiveposts Instagram:Comments 4averageforlastfiveposts Pinterest:Followers/Following 6,600/151 Pinterest:NumberofBoards 34 Pinterest:NumberofPins 3,ooo Pinterest:NumberofLikes 242 OnSportsAuthority’smainaccount,thecompanyhas56,400followersand14,100tweets. Aaveragetweetfrom@SportsAuthoritycontainsasimpleinspirationalquoteandaphoto,typically ofamiddleschoolorhighschoolsportsteamorafilteredoutdooryogaorrunningactionshot. Manyofthesephotoslookunprofessionalorpoorlyedited.Oncloserinspection,everyphoto(save promotionalproductphotos)isfromvariousinstagramaccounts.Muchofthecontentfeelsstale afterscrollingthroughtheirfeedforanyamountoftimeoverthirtyseconds.Whatcouldnotbe foundontheirfeed,though,wasany formofcustomerservice. Whileanybrandwillgeta numberofcomplaints,rarelydoesthe customerservicecenterfollowupon thesecomplainsrightaway.On Twitter,SportsAuthorityhastheir owncustomerserviceaccount, SACustCare.SACustCareallowscustomerstotweetat@SportsAuthoritywithoutcreating negativityaroundthataccountandprovidinggreatcustomerservicewithouthavingtohaveallof SportsAuthority’sfollowers,oranyoneviewingtheSportsAuthorityaccount,awareofaproblem. With1,273tweetsallrespondingtonegativetweetsaboutSportsAuthority.comandSports Authoritylocations,thisgivesusadecentnumberofnegativecomplaints,comparedtothe sentimentscoregiventoSportsAuthority.comonSocialMention.comwhenusingthekeywords “SportsAuthority”. SportsAuthority’sFacebookaccountislaughable.Eachpost, identicalsavefortheformattingofeachaccount,hasadoppelganger thatcanalsobefoundontheirTwitteraccount.Duetothis,thereis notmuchtotalkaboutwithSportsAuthority.Theonlytwocomments whichcanbemadeareaboutthecommentsSportsAuthoritymakes inreplytoothersandthelackofdetailintheAboutsectionoftheir profile.WhenSportsAuthoritypostsontheirfacebook,typicallyone totwoproudparentsrespondwithpicturesoftheirchildrenortheir children'ssportsteams.Eachcommentlikethisisrespondedtowith “Thanks[nameofcommenter]!”or“Thanksforsharing!”andthisistheendoftheinteraction betweenthecommenterandthecompany. OnSportsAuthority’sPinterestaccount,thecompanyhas6,600followerswith34boards and3,000pins.Eachboardrepresentsadifferentsportorsportinggiftswhichincludepinsoftheir productsorpeopleenjoyingSportsAuthority.comproducts.Thelastpinmade,asofNovember14, 2015,wasdatedNovember13,2015.Duetothis,itiseasytosaytheSportsAuthorityPinterest accountiskeptuptodateandhasqualitycontent. LiketheirPinterestaccount,theSportsAuthorityGooglePlusaccountseemsuptodate. With2,733followersand941,024views,SportsAuthority’saccountmustbedoingsomethingright. Whenlookingatthepostingtimefortheircontent,thereisatleastonenewpostadaybutwhen lookingintothecontentoftheseposts,theyhavethesameproblemastheirFacebookandTwitter accounts:everythingisthesame. WhilethereareplentyofSportsAuthoritybrandedcontentonthecompany'sYouTube channel,mostofthevideosarecenteredonhighschoolandmiddleschoolfootballandbaseball teams(likemostofthecontenttheypostonFacebook,Twitter,andGooglePlus)andthelastpost wasmadeoveramonthago.AsectionofthechanneliscalledGearUp,whichfocusesonmiddle schoolsizedathleticgoodsandhowtopurchasetherightequipmentforyourchild.Therearevery littleofthesevideosbuttheyfocusonthetypicalfootballgearbutexpandstosoccergearaswell. Besidesthesetwocategories,thechannelhasafewolderproductvideosthatareeachundera minute.Whenlookingatthechannel’splaylists,thereareplentyofworkoutvideosbutarebranded as“BodyFitbySportsAuthority”.Thesearebyfarthemostprofessionallydoneanddiversevideos onthechannelbutcanonlybefoundontheplaylistsectionofthechannel’spage. Becausehalfthecontenteachnon-motionSportsAuthoritypostcontainsisaninstagram picture,instagramisthelastsocialmediaplatformtobediscussed.With11,500followersand410 posts,SportsAuthority’sinstagramaccountisthemostcontentdiverseandthrivingsocialmedia accountthusfar.OntheirInstagramaccount,verylittlecontentisrepeatedontheirothersocial mediaaccounts.Alongwithalackofrepetition,theactualcontentismorevarying.Whilethe contentforFacebookandTwitteriscenteredonathleticteams(primarilyfootballandbaseball) andwomenrunningorcompletingyogaposes,theimagesassociatedwiththeirinstagramaccount include:hikingtrails,imagesofpeoplecamping,basketballcourts,puppieswithvarioussports equipment,soccerplayers,surfers,beachvolleyballplayers,golfers,akayakandseveralimagesof childrenholdingsignsreading“GoMom”foraMother’sDaypromotionalcampaign,whichseemsto onlyappearontheirInstagramaccount.ThelargestproblemwiththeSportsAuthority.com Intstagramaccountisthelackofcontentthatpromotestheproductsthataresold.Whileitisgreat topostphotosotherpeoplehavetaken,everyimagebeingrepostedwithaninspirationalquotejust doesn’tworkout. DicksSportingGoods.comScore:9 DicksSportingGoods.com Facebook:Likes 4,093,868 Facebook:TalkingAbout N/A Facebook:YearJoined 2010 Facebook:LikesonPosts 32.4(averageoffivemostrecentpost) Twitter:Followers/Following 380,000/2602 Twitter:Comments/Favorites/Retweets 0/6.8/18averageoflastfiveposted GooglePlus:Followers 6,797 GooglePlus:NumberofPosts1+ 5/lastfiveposts YouTube:NumberofVideos 156 YouTube:Subscribers 13,398 YouTube:NumberofViews 4,155/lastfivevideosposted YouTube:Comments 3inlastfivevideosposted YouTube:Up/DownThumbs 92/3inlastfivevideosposted Instagram:Followers/Following 181,000/239 Instagram:NumberofPosts 1,094 Instagram:Favorites 2,595averageoflastfiveposts Instagram:Comments 16averageoflastfiveposts Pintersest:Followers/Following 12,100/51 Pinterest:NumberofBoards 18 Pinterest:NumberofPins 925 Pinterest:NumberofLikes 9 With4,093,461likes,Dick’sSportingGoodswasexpectedtohaveaFacebookpagethatwas spectacular.Eachposttypicallyhasasmallamountoftextandanimage.Whenlookingattheir contentoverall,Dick’sSportingGoods’scontentisfocusedonoutfitpairingsfeaturingproducts, linkstotheirwebsitefordailydeals,andafewimagesofpeopleactuallytakingpartinteamsports. Whendiggingdeepenough,videosandpostsforapromotionalhashtag,#SportsMatter,appears. ApparentlythiswasacampaigninAugust2015tosaveyouthsportsininnercities.Thishashtag waspickedup,throughFacebookposts,bySnapChat,FoxNews,EspnW,UnderArmour,U.S.Soccer Foundation,andmanymore. WhilesomeofthecontentfromtheirFacebookpagecrossesintoTwitter,muchoftheir Twittercontentisunique.Mostoftheirtweetsarepromotinginstoreandonlinedealswithplenty ofpromotionaltweets,suchasthe#SportsMatter,mentionedabove,andsweepstakepromotion tweetssuchas#JerseyUpgrade. With18boardsand12.1thousandfollowers,Dick’sSportingGoodsmusthaveamazing contentonthissocialmediaplatform.Eachboardhasastrongtitlesuchas“HittheGround Running”,“WinterReady”,and“WhoWillYouBe?”.Whenexaminingthecontentfurther,Dick’s SportingGoodsisclearlyaimingforthe“PinterestMom”demographic1bycreatingboardslike“Just LikeMom”whichfocusesonchildren’sclothingthathasadultcounterparts,“#StrongMom”which isdescribedas“Shedoesitall---she'smom.Sogivehergeardesignedforallhermoves,”and “Women’sWWYB”.WhileDick’sSportingGoodshasaWhoWillYouBeboard,theyalsohaveone setasidespecificallyforWhoWillYouBepostsaboutwomen.Overall,alloftheboardsaretailored forthePinterestdemographic. LikeeveryotherDick’sSportingGoodssocialmediaplatform,thecompany’sGooglePlus accountisextremelyuptodate.ThepostsmadetotheirGooglePluspageisacrossoftheirTwitter, Facebook,andPinterestcontent.Notonlydoesittakefromthoseaccounts,butithascontentthatis notonanyotherplatform,suchasyogatipsandhowtobuythecorrectfishingreels Withthelastpostonlyaweekold,theYouTubechannelofDick’sSportingGoodsiseasily consideredfresh.Notonlyisthecontentuptodate,butextremelydiverse.Thesportsandactivities featuredinthevideosinclude:WiffleBall,Softball,Polo,Camping,Biking,Hiking,Lacrosse,Surfing, Basketball,Baseball,Football,Running,Fishing,Soccerandsomuchmore.Whenviewingthe playlistsectionoftheirchannel,thevideosaresortedbysportorpromotionalhashtag. 1 According to full-service agency Modea, Pinterest’s primary user is a female mother. Fifty percent of Pinterest users have children, 68.2% are female, and 27.4% are between the ages of 25 - 34. Atfirst,one wouldnotbeable tofindDick’s SportingGoods’ Instagramaccount. Theydonothavea linktotheir Instagramprofile ontheirwebsite butwhenlooking attheirYouTubechannelAboutpage,itcanfinallybefound.ThelastpostmadebyDick’sSporting Goodsisonlyfourdaysold,soonecanassumethecontentiskeptuptodate.MostoftheInstagram postsmadebyDick’sSportingGoodsareprofessionallyshotphotosofsneakersandathleticoutfit flatlays.Thebestpartoftheiraccountthough,byfar,istheuserinteraction.Everyfewpoststhere isanimageofazoomed-inpartofalogoandthecaptionasksuserstoguesswhichteamorproduct theimageisof.Thisenticesfollowerstointeractwiththecompany andeachotherbyspreadingtheimagetotheirfriendsthoughtagging comments. AccordingingtoSocialMention.com,sentimentratioforthekey words“Dick’sSportingGoods”is19:1,whichisfairlydecent.When lookingintothe2negativecomments,eachwereteasingand somethingIwouldnotconsiderbadforthecompanysuchas“Dick’s SportingGoodswouldbesodangerousifIhadaboyfriend,ohmy.” and“CarrieUnderwood’scollectionatDick’sSportingGood’sislifebut damn$$$.”AccordingtoSiteScore.co,DicksSportingGoods.comrates 10/10insocialandtraffic.Overall,Dick’sSportingGoodsdoesexceedinglywellinallofthesocial mediaaccountstheyhave. Analysis SportsAuthority.com DicksSportingGoods.com Ratio FacebookLikes 1,197,769 4,093,461 1:3.417 TwitterFollowers 56,400 380,000 1:6.737 PinterestFollowers 6,600 12,100 1:1.833 Google+Followers 2,733 6,791 1:2.484 Google+Views 941,024 15,354,230 1:16.316 InstagramFollowers 11,500 181,000 1:15.739 YoutubeSubscribers 1,997 13,389 1:6.704 YoutubeViews 2,525,733 19,217,297 1:7.608 AccordingtoSiteScore.coandSocialMention.com SportsAuthority.com DicksSportingGoods.com SiteScore.coSocialScore 9/10 10/10 SocialMention.comStrength 76% 57% SocialMention.comSentiment 12:1 19:1 SocialMention.comPassion 18% 32% SocialMention.comReach 53% 38% AccordingtoVarvy.com SportsAuthority.com DicksSportingGoods.com GooglePagerankofDomain 6 6 AlexaPagerankofDomain 4,833 2,013 DomainsLinkingTo___ 3,154 7,541 InternalLinksfromPage 552 655 ExternalLinksfromPage 11 20 Whencomparingthenumberofsocialmediafollowerseachcompanyhadandcomapring thedifferencewiththenumbersSiteScore.coandSocialMention.comwascalculating,themath becomesalittleblurred.Clearly,Dick’sSportingGoodshasafarwiderreachinsocialmedia followersbutaccordingtoSocialMention.com,SportsAuthority’sreachis15%largerthanDick’s SportingGoods,asofNovember15,2015.Whenlookingcloserathowthisinformationis calculated,SocialMention.comstatesthatthereachnumberisthenumberofuniqueauthorstalking aboutthebranddividedbyamountofmentions.ThismakessensesinceSportsAuthorityhasmore uniquecommenters.Sadly,thisalsomeansthattherearefewreturningvisitorslikeDick’sSporting Goodshave. RecommendationforImprovements ThereareseveralsimplesolutionsSportsAuthoritycouldmaketoimproveeveryareaof theirsocialmediapresence. ● ShowingStoreHoursonSocialMediaSites ● CreatingUniqueContentforEachProfile ● AddingProductandHow-ToVideos ● DiversifyingSportsandActivitiesShown ● CreatingInteractionwithFollowers Thefirstchangeistoaddstorehourstoalloftheirsocialmediasites.Ifacustomerprefers toshopinpersonandandwantstofindasportinggoodsstorenearthem,theirfirstinteraction withabrandcouldbethroughasocialmediasite.Tosimplifytheamountofclicksthisperspective customerwouldhavetomake,itwouldbebesttoincludethehoursofthecompany'sphysical establishments. ThelargestproblemwithSportsAuthority’ssocialmediaaccounts,andmyfrustrations couldprobablyberead,isthefactthateverypostwasthesameasanotherpostfromadifferent socialmediaplatform.Itisalmostajoke.Whywouldanyonewanttofollowmorethanoneaccount ifsaidpersonwouldhavetoviewthesamecontentseveraltimes?Theansweris:theywouldstop followingSportsAuthorityalltogether.Thebestwaytodothisistobediverseintheircontentfor eachsocialmediaaccount.ForFacebookandTwitter,postcouponsondealsthatcanbeusedonline andin-store.Anotherformofcontenttobepostedtotheseaccountscouldbepromotionalvideos, suchasthevideosDick’sSportingGoodspoststotheirFacebookaccount.Notonlycouldthishelp thecompany’sFacebookprofileandYouTubechannel,butseveralhow-tovideosorvideos containingpurchasetipscouldalsobeusedonSportsAuthority.com ThebiggestimprovementSportsAuthoritycouldmakeistodiversifythesportsthatare concentratedonintheirsocialmediacontent.Asofnow,SportsAuthorityfocusesonFootballand Baseballwhileothersportsareputofftotheside.ClearlycateringtowhatSportsAuthority considersthemajorityisn’tworkinginthecompany’sfavor. AnotherlargeimprovementSportsAuthority’saccountscouldmakewouldbetofindaway toconnecttothepeoplewholikeorfollowtheircompany’sbrand.Atthemoment,whena commentersharesaphotowithinaSportsAuthoritypost,thepersoncontrollingtheaccount thanksthecommenterforsharingandthenendstheconversation.Sincealloftheseparentswant tosharephotosoftheirchildrenparticipatinginsports,whynothavephotocontestsorsomeform ofthattoenticemorepeopletointeractwiththecompany’sband.Orhaveinspirationalhashtags askingforacommentortoshareastoryorparticipateinamovement.Improvinginteractionwith socialmediaaccountswillenticethecommenterstobecomeconsumers. SocialSignals:Sharing(Ss) SportsAuthority.comScore:5 ThereisahugeproblemwithSportsAuthority.com’ssocialsharingtools.Butfirst,there needstobeadiscussionaboutthesharingtoolsofferedbySportsAuthority’sonlinestore. SportsAuthority.comofferssharingtoolsforFacebook,Pinterest,Twitter,andGooglePlus.Using theoldstyleofsocialsharingtools,consumerscanseehowmanyshares,likes,mentions,andposts otherconsumershave.Whilethisisanoldie,itisagoodie.Peoplewanttoknowwhatthingsare beforetheyclickthebuttonsandtheformattingSportsAuthorityusesonitssiteworksreallywell forthis,evenifthedesignofitisoutofdate(andthefactthatwhenclickingthelikebutton,youare actuallysharingit).Thisdesignshowsconsumershowmanypeoplearetalkingaboutit…whichcan beitsbiggeststrengthandweakness.Ifaproductisdoingextremelywellinallareasofsocial media,thisisperfect.Butifnoonecaresaboutaproduct,anyconsumerlookingatthatproduct maybedissuadedfrompurchasingitbecausenooneseemstotalkaboutit.Anotherissuefound whenlookingatthisbaronseveralpageswasthefactthateachsocialbarwasthesame.Forevery productwas1.9KFacebookLikesand0foreverythingelse.Thisseemssopointlesstohaveon everyproductpagewheneverypieceof informationonthesocialbarforevery productisthesame. Nowforthebigproblem.When lookinghowthesebuttonswork,there wasanerror.Thisproblemonlyseemed tohappenwiththeFacebookbuttonwith severaltennisracquets.Becauseanerror messagepoppedup,thiswillmostlikely stopconsumersfromsharingit(whichaffectstheproblemmentionedinthelastparagraph)andin turnresultsinconsumersfeelinglikethereismoreproblemswiththeothersharetools,sincethe buttonforFacebookisthefirstoneinthatline. DicksSportingGoods.comScore:7 Whensearchingforsocialmediatoolsaconsumercouldusetoshowofftheirlatest purchase,itwasdifficulttofindanythingotherthanlinkstoDick’sSportingGoodssocialmedia accounts.WhenviewingtheproductpageforaHEADTi.S6TennisRacquet,ittookseveraltimesof scrollingthroughthepagetofindthesmallsharebuttons.Asdiscussedinclass,itwasdifficultto tellwhatwouldhappenwhentheFacebookbuttonwaspressed,sincethebuttonisonlythe Facebooklogo. Analysis Whilecomparingthesharetoolsanduseofsocialmediaoneachofthecompanies’sites, thereareseveralsimilarities.Eachofthesites,followingthestandardofothersites,havelinksto theirsocialmediaaccountsinthefooterofeachpageofthewebsites.Anothersimilaritybetween thesitesisthesharingtoolslocatedontheproductpagesundertheproduct’sinformation.The largestdifferenceishowthosetoolsareformattedandhowtheywork.While SportsAuthority.com’stoolsallowtheusertoseetheresultsandinformationabouthowmany consumershavesharedtheproductonsocialmedia,thesetoolscomeoffasclunkyandcould discourageusersfromapurchase. RecommendationforImprovements ● HaveSocialBarsActuallyWork ● ChangeFormatting ● HavetheSocialBarsRepresenttheMentionsforaSpecificProductonthePagetheBaris LocatedOnorDoNotHaveThematAll ThelargestrecommendationforSportsAuthority.comwouldbetomakesurealloftheir toolsactuallywork.Theideaofaconsumerwantingtosharetheirpurchasewithfriendsandthe toolnotproperlyworking,isbasicallythrowingaway freeadvertisment. Anotherimprovementthatmayseemsmall buthelpinmajorwaysistheformattingandarrangementoftools.Accordingto SearchMetrics.com’s2014RankingFactorsGuide2,socialmediaplaysahugeroleinranking.Ofall socialmediasites,GooglePlusplaysthelargestroleinU.S.Googlesearches,at0.33%.Following GooglePlusisFacebook,Pinterest,andthenTwitter.Usingtheimageabove,anewbarfollowing theorderofimportancetoSEOmayhelpunburyGooglePlusfromthecurrentsocialbarwhile updatingthedesign,telluserswhatthebuttonswoulddo,andhidetheamountofpeoplesharing andlikingacertainproductorcompany. HTML:CurrentKeywordLocationAnalysis(Ht,Hd,Hh) TitleTags SportsAuthority.comProductCategoryPage: <title>Tennis Racquets | Sports Authority</title> DicksSportingGoods.comProductCategoryPage: <title>Men's &Women's Tennis Racquets | DICK'S Sporting Goods</title> Analysis LookingatthecategorypagesHTMLforSportsAuthorityandDick’sSportingGoodsthereis ahugedifferenceintheamountofinformationtheyputintotitletags.SportsAuthority’stitletagis shortcomparedtoDick’sSportingGoodstitletag;thetitletagforSportsAuthority.comonly containsfourwordsandonesymbolcomparedtoDick’sSportingGoodssevenwordandone symboltitle.SportsAuthoritytitletagisalsonotverydescriptive,tennisracquetsissuchabroad term.SportsAuthorityshouldthinkofmoredescriptivewordstocategorizetheirmerchandise 2 Which can be found at http://www.searchmetrics.com/knowledge-base/ranking-factors-2014/ suchasthetennisracquetbrandortype.TheHTMLtitletagisthemostimportantHTMLtag. SearchengineslikeGoogleusethistagtodeterminewhatthepageisaboutandalsowhatappears onInternettabs.Dick’sSportingGoodstitletagisnotonlylongerthanSportsAuthority’s,butmuch moredescriptive.Dick’sSportingGoodscategorizesalloftennisracquetssoldintoeightsections, whichtakestheusertothesection’sowncategorypage,makingiteasiertofindaspecifictypeof racquet.IntheHTMLcode,adultcategorypageistitled“Men’s&Women’sTennisRacquets|Dick’s SportingGoods”-abettertitletagthanwhatSportsAuthorityhas;it’salsoamoredescriptivetitle tag. RecommendationforImprovements SportsAuthorityneedstobemorecreativewhenitcomestoorganizingtheircontent.Ifthe companyweretocategorizetheirracquetsintosmallersectionslikeDick’sSportingGoodsdoes theycouldgetreallycreativeanddescriptive.Thiswouldmorethanlikelymovethecompanyupa fewpositionsinthewebsiterankings.Somerecommendationsforcategorypages,andtheirtitle tagsbelow. ● ● SportsAuthority ○ CategoryPage-WilsonTennisRacquets ○ Title-WilsonTennisRacquets|SportsAuthority Dick’sSportingGoods ○ CategoryPage-BeginnerTennisRacquets ○ Title-BeginnerTennisRacquetsforKidsandAdults|SportsAuthority DescriptionMetaTag SportsAuthority.comProductCategoryPage: <meta name="description" content="Buy Racquets at Sports Authority - the nation's preeminent full-line sporting goods chain. Shop online or in-store for your favorite brands - Nike, Under Armour, The North Face, Bowflex, Schwinn, Lifetime and more." /> DicksSportingGoods.comProductCategoryPage: <meta name="description" content="Find your perfect adult or pro tennis racquet from Dick's Sporting Goods today. Shop top brands like Wilson, Prince, HEAD, Babolat and more! " /> Explanation BasedonwhatbothwebsitesprovideformetatagdescriptionsDick’sSportingGoods shouldoutrankSportsAuthority;notonlyisthedescriptionmoreaccuratetowardthepagebutit alsouseskeywordslikeWilson,andPrince.SportsAuthority’sdescriptionmetatagcouldbeused foranyoftheirpagesifitdidn’tsay,“BuyRacquets”.Companiesknowthatmetadescriptiontags don’tmakeorbreakasiteintherankingsfactor,buttheydohaveanimpactonthedisplayfactor. SportsAuthorityonlyusingthekeywordracquetsintheirdescriptiontagisahugedisappointment. Nouniquekeywords,andadescriptionthatcouldbeusedonanypageisadisaster.Googlemost likelyreplacedtheirdescriptiontagwiththeirowntagthatmakesmoresenseforthepage.When puttingthedescriptiontagsintoGooglesomeinterestingresultshappened;neitherofthepages showedupinthetoptenortwenty.Googlemustofreplacedbothcompaniesmetatagswithnew ones,orthisjustshowshowirrelevantmetatagsareintoday'sonlineworld. RecommendationforImprovements ThebiggestchangethatSportsAuthoritycouldmaketotheirdescriptionmetatagisto completelychangeit.SportsAuthorityhasnorelevantinformation,orkeywordsrelatingtotennis racquetsexceptthewordracquet.Itisnosurprisethatthepagedidn’tcomeuponaGoogleSERP. Recommendationsforbetterdescriptionsbelow. ● <metaname=”description”content=”BuyWilsonTennisRacquetsforthebestprice|Sports Authority.Thenumberonestoreforyourtennisracquetneeds.”/> ● <metaname=”description”content=”FindBeginningTennisRacquetsforadultsandkidsat thenumberonesportsstore|SportsAuthority.Thenumberonestoreforallyourtennis racquetneedsandaccessories.”/> IMGNamesandALTText SportsAuthority.comProductCategoryPage: <imgclass="lazysmallImage"dataoriginal="http://www.sportsauthority.com/graphics/product_images/pTSA-9752619nm.jpg"alt="A HEADS6TennisRacquetletsyoudominateyourtenniscompetitionwithanadvanceddesignand detailedconstruction."title="AHEADS6TennisRacquetletsyoudominateyourtenniscompetition withanadvanceddesignanddetailedconstruction."width="176"height="176"/> Explanation TheimagesourcecodeaboveisanimageofaproductthatSportsAuthorityistryingtosell. Thefirstpartofthecodeisaclasselement.Thisisusedtodefineequalstyleforthatspecificclass. Thiscodeisusedforallproductimagesthroughoutthepage.Thedata-elementisusedtohold informationinthecompaniesJavaScriptfilecreatingabetteruserexperience.Altelementisthe mostimportantaspectofimages,becausetheGooglebotsreadalttagsnotthepictureitself.Thealt tagthatSportsAuthoritycreatedforitsHEADTis6tennisracquetisdescriptive,putitmightbetoo long.Thetitletagisinformationyouwanttobroadcasttotheuseriftheyarehoveringovera specificimage.SportsAuthorityusesthesameinformationintheiralttagthattheydointheirtitle tag.EventhoughitsdescriptiveSportsAuthorityshouldcreatenewinformationfortheirtitletags.I wouldrecommendSportsAuthorityusingashortdescriptivetagforthetitle,orjustthenameof theproductitself.SportsAuthorityalsoresizestheirimagesthroughthewebwhichiswhatthe width,andheighttitletagsaredoingintheendofthecode.Thephotosshouldberesizedin photoshop,orsomeotherphotoapplication.Havingtheinternetresizeyourphotosslowsdownthe loadtimeittakesforthepagetoupload. RecommendationforImprovements Thealttagfortheproductimagesisverydescriptivebutmightbetoolong.Sports Authorityshouldfindawaytoshortenthetag.SportsAuthorityalsoshouldnotusethesame informationinthealttagandtitletags.Thetitletagneedstobedifferentfromthealttagyetstill unique,descriptive,andshort.ThelastrecommendationisforSportsAuthoritytoresizetheir imagesbeforeuploadingthemtotheirsite.PhotoShopmakesiteasytoresizeyourphotos. ● alt=”AHEADTi-S6TennisRacquetletsyoudominateyourtenniscompetition” ● alt=”HEADTi-S6TennisRacquet,thebestracquetfordominatingthecompetition” ● title=”HEADTi-S6TennisRacquet” ● title=”HEADTi-S6” Architecture(As,Au,Am) Speed(As) SportsAuthority.comScore:6 DicksSportingGoods.comScore:5 Explanation Belowthisexplanationsectiontherearefivedifferentchartsallexaminingthespeedof SportsAuthority,andDick’sSportingGoods.Thefirsttwochartsshowpiegraphs,andatableof speedinformation.Thisisveryimportantcanwecanseewhattakeslongloadtimes,andwhich sectionsneedtobereduced.Thethreecomparisonchartsbelowthepiechartsshowthedifference betweenSportsAuthority,andDick’sSportingGoodsintermofloadingspeed.Thefirstchart amongthosethreeshowshowfastthecategorypagesofSportsAuthoritycomparestoDick’s SportingGoods.Thesecondcomparesthetimingsofeachsectionofthecategorypages.Thethird chartshowstheamountofbytesineachsectionofthecategorypagesonSportsAuthority,and Dick’sSportingGoods. RecommendationforImprovements ThenumberonerecommendationforSportsAuthorityistodecreasetheamountofbytes andrequestsittakestoloadthecategorypage.SportsAuthorityshouldchangetheformatwhich theyholdpictures,uselessCssstylesheets,anddecreasetheamountofJavaScriptusedto increasepageloadtimes.SportsAuthorityshouldaddacontinuousscrollsotheydon’thaveto loadasmanyimagesatonce. URLs(Au) SportsAuthority.comScore:4 CategoryPage: http://www.sportsauthority.com/TeamSports/Tennis/Racquets/family.jsp?categoryId=22702526&cp=3052500.66276696 Product-LevelPage: http://www.sportsauthority.com/HEAD-TiS6-TennisRacquet/product.jsp?productId=11339970&cp=3052500.66276696.22702526&parentPag e=family DicksSportingGoods.comScore:5 CategoryPage: http://www.dickssportinggoods.com/category/index.jsp?ab=TopNav_TeamSports_TennisR acquet_TennisRacquets&categoryId=4418840&cp=4413887.4418829 Product-LevelPage: http://www.dickssportinggoods.com/product/index.jsp?productId=3982084&kw=head+ti. s6&origkw=head+ti.s6&redirectfrmcatfam=true&frmSearch=true Explanation TheURL’sforbothSportsAuthority,andDick’sSportingGoodsarelengthy,usegeneric names,andhavedeepnesting.TheSportsAuthoritycategorypagedoesexcellentworkuntilithits thelastsectionoftheURLcontaining“family.jsp?”.SportsAuthority’sURLismadeofkeyphrases untilthelastsectionoftheURLwhichismadeupofseeminglyrandomnumbersandsymbols.This partofthedomainislengthy,andgeneric.Iwouldrecommendusingafewkeywordshere,and shorteningthelength.TheproductlevelpageforSportsAuthorityhasthesameissuesthatthe categorypagehad,howeveritdoesnothaveadeepnest.Thelastsectionoftheproduct-levelpage alsoneedstobeshortened,andcontainkeywordsrelatedtothesite.WhileDick’sSportingGoods hasthesameproblemsasSportsAuthorityhas,thisworksinfavorofSportsAuthority.com. RecommendationforImprovements ThebiggestrecommendationsforSportsAuthorityareshorterURLs,morekeywords,and lessdeepnesting.ComparedtoDick’sSportingGoods,SportsAuthoritycreatesseveralfilesa systemmustgothroughtoreachitsdestination;thisisevidentwiththeamountofbackslashes. SportsAuthorityalsoneedsmorekeywordsandlessgenericdatathatisreadasnumbersand symbolstotheuser.This,inturn,wouldcreateashorterURLwithmoredescriptivekeywordsand thereforeimprovehowthe“Googlebot”readsthecodeofthepage. Mobile(Am) SportsAuthority.comScore:7 DicksSportingGoods.comScore:8 Explanation SportsAuthorityandDick’sSportingGoodsbothhavecreatedseparatesitesformobile viewingandleavingthedesktopsitesforbothcompaniesnon-responsive.Beinganon-responsive site,whileskippingamoderntrend,ispositiveforSportsAuthority.combecausethiscutsdownany extraloadingtime.SportsAuthorityandDick’sSportingGoodsmobilecategorypagesassetupina listformatandcutdownonbasicrefinementtools.Thecategorypagesforeachsitearestrippedof certainsections,andfocusonthetennisracquetproducts.Bothsitesgetridoftheirrefinesearch andsortbysectionsandonlyDick’sSportingGoodsgetsridoftheirrecommendationsection. Theproduct-levelpagesforbothsitesalsogotoalistformat,butinsteadofgettingridof certainsections,theformataccommodatesthelackofspaceaviewerhasbycreatingdropdown menusfortherefinementtools.SportsAuthoritycarriesoneoftheirlargestproblemsoftheir desktopsitetotheirmobilesite.Onceagain,SportsAuthorityiscompactingtoomuchinformation intoasmallplacealongwithalotofsmalllinks.Dick’sSportingGoodscontinuestohaveasimple layoutwitheasytoreadinformationandplentyofwhitespace. RecommendationforImprovements SportsAuthorityneedstorestructuretheirmobilesiteinthesamewaytheyneedto restructuretheirdesktopversion.ThelargestimprovementSportsAuthoritycouldmakeisto,once again,spreadoutthecontentorjustgetridofsomeminorinformationusersdon’tcareabout,usea restrictivecolorpalettetoorganizetheircontent,andorganizethecontentinamannerthatiseasy tolookthroughsoviewersdon’tgetlostorconfused. Links(Ln,Lq) LinkNumber(Ln) SportsAuthority.comNo.ofReferringDomains: 11,158(rootdomain) 246(categorypage) DicksSportingGoods.comNo.ofReferringDomains: 20,649(rootdomain) 312(categorypage) LinkQuality(Lq) SportsAuthority.comNo.ofReferringDomains:7 DicksSportingGoods.comNo.ofReferringDomains:7 Explanation: RootDomainsAccordingtoMagesticSEO.com SportsAuthority.com DicksSportingGoods.com TrustFlow 64 66 CitationFlow 53 60 ReferringDomains 11,158 20,649 EducationalReferringDomains 31 86 GovernmentReferringDomains 8 26 CategoryPagesAccordingtoMajesticSEO.com SportsAuthority.com DicksSportingGoods.com TrustFlow 39 27 CitationFlow 40 33 ReferringDomains 246 312 ReferringBacklinks 2,753 11,297 AccordingtoMajesticSEO.comandasearchinthetwocompanies’rootdomains, SportsAuthority.comislosingagainstDicksSportingGoods.cominall12catagories.Thelargestgap betweenSportsAuthority.comandDicksSportingGoods.comwasintheEducationalExternal BacklinkssectionwithDicksSportingGoods.comhaving25,344externalbacklinksand SportsAuthorty.comfallingshortatonly60backlinks.Foreveryoneeducationalexternalbacklink SportsAuthority.com has, DicksSportingGoods. comhas422.4links. When lookingatwhat MajesticSEO.com hadtosayaboutthe categorypagesfor bothSportingGoods’tennisracquetspageandDick’sSportingGoods‘tennisracquetspage(the pagefeaturingagridselectiontoolfortheusertoselectthetypeoftennisracquetstheyare shoppingfor),therewasadisaapointinglackofinfromation.MajesticSEO.comdidnotgivethe amountofGovernmentorEducationbacklinkorreferringdomains.Thankfully,thesitestill providedTrustFlowandCitationFlownumbers,referringdomainsandreferringbacklinks. Overall,IfoundmostofthesitesbacklinkingtothetennisracquetpageforSportsAuthoritywere linkssuchasa2009sneakpeeksiteforarestaurant,awebpagedevotedtosupportingveterans, andawildlifeadoptionpageforSpocktheBobcat.Theonlylegitimatelinkseemedtobeanoutlet shopbutthewebpagewasnotaboutathleticwearbutHollisterandRalphLaurenwintercoats.In thetwoimagesabove,onecanseethattherearepagesofCeltsPub.SiteSneakPeak.comthatare hiddenfromthenavigationandareburriedfromhumanviewbutaredesignedtolooklikeactual SportsAuthority.com pages.3Thesepages don’tjustlooklike SportsAuthority.com pagesbutwhen exploringthepage, allofthenavigation linksstillworked andthepagefunctionedthesameasaSportsAuthority.compage. Thisisoneoftwothings.Whenlookingcloserintothis,SportsAuthority.comhasan afflitiatelinkprogramwhereanyonecanearncommisionsellingSportsAuthority.comprouctsis variousways-includinglinkingtoSportsAuthorityasamiddlemanformore SportsAuthoritypages.TheotherexplanationisthatSportsAuthorityhasalinkfarm.And DicksSportingGoods.comhasabetteroneandthisisactuallythebestthingfor 3 CAITLYN’S CONSPIRACY THEORY: WhencallingtheCelt’sPubRosemount,MNlocationat651322-7995,awaitergoingbythenameofJoshsaidhedidnotknowthatCelt’sPubstillhadthat websitedomain(theonetheSportsAuthority.compagelook-alikeishostedat)andhadmovedtoa differentdomainaltogether.Halfofthelinkswerenotworkinganditcouldbepossiblethatthis websitewasstilluptokeeptheSportsAuthority.compagestillaliveandmakingprofits.Joshdid saythecurrentwebsitedomainis:http://celts-pub.com/andtoalwaysstopbyfor“Pizzaand Taps”. SportsAuthority.com.ThiswouldexplainwhySportsAuthority.com’sTrustFlowandCitationFlow numbersfortheircategorypagesaremuchhigherthanDicksSportingGoods.com’snumberseven thoughDick’sSportingGoodshasmorebacklinks. Conclusion&PriorityRecommendations ● Content ○ Usemorekeywordswithincategoryandproductlevelpages(+3inCrandCw) ○ Cutbackonexcessiveamountsofcontenttopresentquality,userfriendlysite(+3in Cq) ● ● ● ● Social ○ DiversifySocialMediaAccountsandtheCoveragewithinthoseProfiles(+2inPs) ○ CreateUnique,ShareableContent(+1inSs) ○ FixSocialShareToolonPages(+1inSsand+2inSr) HTML ○ Createuniquetitletagsthroughtheusekeywords(+3inHt) ○ Metatagsneedtoactuallydescribethepagestheyaretalkingabout(+2inHd) ○ Excessiveuseforwordsinalttagsforimages(-1inVs) Architecture ○ Siteneedstoloadfaster(+1inAs) ○ URl’sneedtobeshortyetcontainkeywordswithuniquedescriptions(+1inAu) Links ○ DeleteLinkFarmfromSite(-3inVpand-2inVl) Thefirstareathatneedstobeimprovedissocial.Asmentionedearlier,SportsAuthority needstoexpandthetypeofcoveragetheyhaveandcreatetheirownuniquecontentforeachsocial mediaprofilewhileonlypostingcross-platformcontentrarely.Atthemoment,mostof SportsAuthority.com’ssocialcontentrepostsfromothersourcesandtheinteractionbetweenthe companyandconsumerislackingforthismodernera.Thebestrecommendationthispaperhasas farassocialisconcernedistofixthesocialbuttonontheproductpagesandthenimprovethe contentonsocialmediaplatforminthewaymentionedabove. SportsAuthority.com’scontent,whilesomeuniqueandwellorganized,isstuffedtothe pointwhereitisdifficultforviewerstohandle.Whiletheseisaplethoraofcontent,thecontenton thepagelacksuniquekeywords.ThecontentcoveredinSportsAuthority’swebsiteneedstohavea layoutthatviewerscanreadthroughwitheasewithoutgettinglostin.Havingexcessiveamountsof contentonpagescanmakeagreatwebsitelookdisorderlyandnonfunctional.Takingshortcutsby combiningcertainsectionsshouldbeavoided.SportsAuthorityalsoneedstomakebetteruseof uniquekeywordsintheircategoryandproduct-levelpagessoGoogledirectsconsumertrafficto theirwebsite. TheHTMLsectionofSportsAuthority.comrequirestremendouschangesandupdates.Title tagsaren’tdescriptiveandlackkeywords,metatagdescriptionsaretoolonganddon’trelatetothe pageathand,andimagefile,alt,andtitletagsneedtobedifferentfromeachotherwiththeirown uniquecontent.IntheendtheHTMLsectionwasroughtolookthrough;manychangesneedtobe madeifthissiteiswantingtoclimbtherankings. SportsAuthority.com’sloadspeedandURLarebothbelowpar.Eventhough SportsAuthority.com’spageloadedfasterthanDicksSportingGoods.com’spage,theycouldincrease theirloadtimebychangingimageformatsanddecreasingtheuseofCssandJavaScript.TheURLs SportsAuthoritycreatesarelong,deepnested,anddon’tuseuniquekeywordsfortitlelistings.The architectureofthissiteneedstohaveaneasytofollowpathwithshort,descriptiveURLscontaining uniquetitlesforeachpage. ThefinalrecommendationthatcanbemadeisforSportsAuthoritytogetridofthelink farmsandaffiliatelinkprogramtheycurrentlyhave.AccordingtoThePeriodicTableofSEO SuccessFactorsbySearchEngineLandstatesthatPaidLinksandSpamLinksareextremelyhurtful forSEO.Whiletherewasatimewhentheamountofbacklinksmatteredmorethanthequalityand truthfulnessofthosebacklinks,Google’sageofcorruptedwebsitesdominatingtheworldwideweb isover.EveryareaofthelinkssectionofThePeriodicTableofSEOElementsmentionedabovecan beimprovedbythesechanges.Notonlywillthisincreasethequalityoflinks,but SportsAuthority.com’sproblemswiththe“Googlebot”findingpaidorspam-ylinkswillberesolved. Inconclusion,SportsAuthority’ssitehassomemajorimprovementstomakebutallofthe solutionscouldnotonlyhelpthesitesurpaseDicksSportingGoods.combutbelistedasthetopsite foranyofthekeywordslistedatthebeginningofthisanalysis.