Technical Reference Manual For Picture Perfect Users
Transcription
Technical Reference Manual For Picture Perfect Users
CASI-RUSCO...Security Solutions for the 21st Century Technical Reference Manual For Picture Perfect Users CASI RUSCO 791 Park of Commerce Boulevard Boca Raton, Florida 33487 (561) 998-6100 Part Number: 460017005B October 2000 This publication may contain examples of data reports used in daily business operations. Examples include fictitious names of individuals and companies for illustration only; any similarity to names and addresses of actual business enterprises and persons is entirely coincidental. This document is distributed on an as is basis, without warranty either expressed or implied. Successful implementation depends solely upon the customer’s ability to integrate each product into the total inventory of “in-house” products. While each offering has been reviewed for its compatibility and maintainability, no assurance of successful installation can be given. The customer accepts full maintenance responsibility. (A full scope of software and hardware maintenance contracts are available to the customer.) Copyright 1994, 1995, 1997, 1999, 2000 CASI-RUSCO All Rights Reserved Printed in the USA Picture Perfect, Proximity Perfect, ProxLite and MicroProx are trademarks of CASI-RUSCO. AIX and RISC System/6000 are registered trademarks of International Business Machines Corporation. UnixWare is a registered trademark of the Santa Cruz Operation, Inc. Windows is a trademark of Microsoft Corporation. Contents Contents Chapter 1: Overview ................................. 1.1 Operating System Versions ..................1.2 Host Capacities.......................................1.3 For IBM RS/6000 and AIX Systems...........................................1.3 Host Capacities - UnixWare ..........1.4 Micro Capacities.....................................1.5 Micro/4-P Capacities.......................1.5 Micro/5-P (CPU 186) Capacities....1.6 Micro/5-PX (CPU 302) Capacities .1.8 Micro/5-PXN Capacities...............1.10 MicroProx-P ....................................1.12 Micro/PX-2000 Capacities ............1.13 Tables in Picture Perfect......................1.14 Chapter 2: Ethernet Guidelines ............... 2.1 Thin Ethernet (10 Base 2) ......................2.1 Thick Ethernet (10 Base 5).....................2.1 Twisted Pair Ethernet (10/100 Base T)....................................2.2 Chapter 3: Cabling and Pinouts .............. 3.1 Communication Cables Overview ......3.1 RS-232 Communication Cables............3.4 RS-422 Wiring Diagrams.....................3.11 Chapter 4: Modems................................... 4.1 Approved Dial-up Modems .................4.1 LDM 419/LM 49 Modem Settings For RS/6000 .........................................4.1 Picture Perfect Technical Reference Manual iii Contents S6 Switch Settings............................ 4.2 S7 Switch Settings............................ 4.2 Strap Settings ................................... 4.2 RM 3419 (Rack Mount) Modem Settings For RS/6000 ......................... 4.3 S1 Switch Settings............................ 4.3 S2 Switch Settings............................ 4.3 S3 Switch Settings............................ 4.4 LDS 120E Switch Settings Using Controlled Carrier.............................. 4.5 Rear Panel Switch Settings............. 4.5 LDS 120A Switch Settings Using Controlled Carrier.............................. 4.6 Rear Panel Switch Settings............. 4.6 Strap Settings ................................... 4.6 Chapter 5: Dial-In Support Modem Settings .............................5.1 Modem Setup......................................... 5.1 Cabling.................................................... 5.2 Setup on the Picture Perfect Computer ............................................ 5.3 RS/6000............................................. 5.3 UnixWare System............................ 5.5 Verify the Login Service Setup...... 5.6 Chapter 6: Micros ......................................6.1 Connectors, LEDs and Jumpers .......... 6.1 Micro/4............................................. 6.2 Micro/2............................................. 6.4 Micro/5............................................. 6.6 MicroProx-P ................................... 6.14 Switch Settings for Picture Perfect ... 6.15 iv Picture Perfect Technical Reference Manual Contents Micro/4 Switch Settings................6.15 Micro/5 Switch Settings................6.24 Micro Configurations ..........................6.35 Chapter 7: Micro Firmware Tools ............ 7.1 MICTOOL-FLASH.................................7.2 Downloading with MICTOOL-FLASH .......................7.2 Updating the MICTOOL Micro Parameter Block ............................7.4 Erasing the MICTOOL Application Firmware..................7.5 MCUTIL...................................................7.7 Downloading with MCUTIL ..........7.7 Starting the Program .......................7.9 Setting Up the Utility.....................7.10 SMA Utility - Parameter Block Manipulation................................7.11 Erasing the Application Firmware......................................7.16 3. Picture Perfect Flash Utility............7.18 Downloading with Picture Perfect Flash Utility (AIX and UnixWare)............................7.18 Micro Version for Picture Perfect 7.20 Chapter 8: Dial-up Micros ........................ 8.1 Downstream Micros ..............................8.1 Preload Utility ........................................8.1 Dial-Up Micro Port Setup .....................8.3 On AIX ...............................................8.3 On Picture Perfect ............................8.4 Dial-up Micro Setup ..............................8.5 Picture Perfect Technical Reference Manual v Contents Micro Setup ...................................... 8.5 Modem Setup................................... 8.7 Flash Notes....................................... 8.8 Cabling.................................................... 8.9 Chapter 9: Network Micros.......................9.1 Micros Downstream.............................. 9.1 Network Micro Setup ........................... 9.1 Network Micro Port Setup on Picture Perfect .................................... 9.2 Network Micro Setup on Picture Perfect .................................... 9.3 Chapter 10: Model 430/435 and 94x/97x Readers .............................10.1 Model 430/435 Magnetic Stripe........ 10.1 Wiring Diagram for the Model 430/435 ........................... 10.1 Troubleshooting the Model 430/435 Reader.............. 10.4 Model 94x/97x Proximity Readers ............................................ 10.11 Wiring Diagram for the Model 94x/97x ......................... 10.11 Testing the 94x/97x Reader ....... 10.13 Troubleshooting Guide for the 94x/97x...................................... 10.14 Chapter 11: Console Settings ................11.1 IBM 3151, 3161 ASCII Display Setup for the RS/6000 ..................... 11.1 IBM 3153 Display Setup ..................... 11.4 vi Picture Perfect Technical Reference Manual Contents IBM 3151 and IBM 3153 TTY Settings on the RS/6000....................11.9 Chapter 12: Operating System Commands ...................... 12.1 DOS/UNIX Similarities ......................12.1 Common UNIX Commands ...............12.3 AIX Operating System Commands ...12.5 Copy Files To Disk Or Tape ...............12.9 UnixWare Desktop.............................12.14 Chapter 13: Picture Perfect System Commands ....................... 13.1 TPS (Transaction Processor) ...............13.1 Starting TPS.....................................13.1 Stopping TPS ..................................13.2 Restarting TPS ................................13.2 INFORMIX Database...........................13.3 Starting INFORMIX .......................13.3 Stopping INFORMIX ....................13.3 Rebooting/Shutting Down.................13.4 Picture Perfect.......................................13.5 Stopping Picture Perfect................13.5 Starting Picture Perfect..................13.6 XDM (X Display Manager) .................13.7 Stopping XDM ...............................13.7 Starting XDM ..................................13.7 Picture Perfect Redundant System ....13.8 Stopping PPRS................................13.8 Starting PPRS .................................13.8 Procedure To Drop and Reload Database (AIX and UNIX) ...............13.9 Removing Picture Perfect .................13.11 Picture Perfect Technical Reference Manual vii Contents Re-Install Picture Perfect ............ 13.14 Chapter 14: Naming Conventions..........14.1 List of Names and Table IDs in the Picture Perfect Database (Proteus) ............................................ 14.1 Picture Perfect Programs (/cas/bin).......................................... 14.9 Chapter 15: Utilities.................................15.1 Utility To Check Micro Status ........... 15.1 Informix Database Utilities ................ 15.2 Picture Perfect and INFORMIX Permission Problems ....................... 15.5 Chapter 16: What a Healthy System Looks Like .......................16.1 Chapter 17: Picture Perfect Patch .........17.1 Checking the Patch Level................... 17.1 Installing the Patch.............................. 17.2 Chapter 18: Removing Users .................18.1 Removing Users From Picture Perfect .................................. 18.1 Removing Users From AIX................ 18.2 Removing a User from UnixWare Operating System ............................ 18.2 Chapter 19: Log Files..............................19.1 Picture Perfect Log Files ..................... 19.1 INFORMIX Log File............................ 19.3 viii Picture Perfect Technical Reference Manual Contents Chapter 20: Diagnostic Utilities............. 20.1 setdiag....................................................20.1 Usage................................................20.1 Examples .........................................20.4 mstate.....................................................20.5 Usage................................................20.5 Examples .........................................20.5 sendrst....................................................20.6 Usage................................................20.6 sendenq .................................................20.6 Usage................................................20.6 sendsyn .................................................20.7 Usage................................................20.7 hstate ......................................................20.7 Usage................................................20.7 Examples .........................................20.8 gmem ...................................................20.8 Usage................................................20.8 bigmic ...................................................20.9 Usage................................................20.9 Chapter 21: Printer Queue ..................... 21.1 On AIX ...................................................21.1 On UnixWare........................................21.2 Chapter 22: NCD Troubleshooting ........ 22.1 Boot Monitor.........................................22.1 Testing ...................................................22.3 From the NCD ................................22.3 From the RISC ................................22.3 Picture Perfect Technical Reference Manual ix Contents Chapter 23: Support Information ...........23.1 Help Desk ............................................. 23.1 Internet Address.................................. 23.1 Chapter 24: Forms...................................24.1 Index ......................................................... IX.1 x Picture Perfect Technical Reference Manual CHAPTER 1 Overview The Picture Perfect computer can be an IBM RISC/6000 system or a PC capable of running UnixWare. The Picture Perfect RISC/6000 system utilizes IBM's multitasking and multiuser operating system, AIX. The Picture Perfect UnixWare Server utilizes SCO’s multitasking and multiuser operating system, UnixWare. Both use the relational database management system, Informix, and a graphical user interface that incorporates X Windows with OSF Motif window manager or MS Windows Interface. The Picture Perfect system can use six different microcontrollers: the Micro/4-P, the Micro/5-P, the Micro/5-PX, the Micro/5-PXN, Micro/PX-2000, Micro/PXN-2000, and the MicroProx. For more information, on: ❐ ❐ ❐ ❐ ❐ ❐ Micro/4-P capacities, go to page 1.5 Micro/5-P capacities, go to page 1.6 Micro/5-PX capacities, go to page 1.8 Micro/5-PXN capacities, go to page 1.10 MicroProx-P capacities, go to page 1.12 Micro/PX-2000, go to page 1.13 Picture Perfect Technical Reference Manual 1.1 Operating System Versions Operating System Versions The chart below lists the operating system version for each version of Picture Perfect. Picture Perfect Version Operating System AIX Version UnixWare Version 1.5 4.2 2.1.1 1.5.2 4.2.0, 4.2.1 2.1.1, 2.1.2 1.5.5 4.2.1 2.1.3 To check your system, use the following commands: Picture Perfect Version # plevel 1.2 Operating System AIX Version UnixWare Version # oslevel # uname -v Picture Perfect Technical Reference Manual Overview CHAPTER 1 Host Capacities The capacities of each system vary depending on their configuration. For IBM RS/6000 and AIX Systems A typical configuration would include … • 32,000+ badges • 2048 readers • 2048 monitored input points • 2048 output control points • 64 RS-232 communications lines • 12 operating workstations • 5 printers: 1 parallel, others serial • 2048 access control levels (categories) • 1024 schedules • 1024 alarm messages • 300,000 online history transaction storage Picture Perfect Technical Reference Manual 1.3 Host Capacities Host Capacities - UnixWare Using a system with a minimum 2.0 gigabyte hard disk, 80MB of memory, and 2 serial port expansion boxes, you can have up to … • 50,000 badges • 512 readers • 1024 monitored input points • 1024 output control points • 16 Micro/4 or Micro/5 controllers at 8 readers each or 8 Micro/4 controllers at 16 readers each • 5 operating workstations • 3 printers: 1 parallel, others serial • 2048 categories • 1024 schedules • 300,000 online Badge history transaction storage • 180,000 online Alarm history transaction storage Systems can be configured for larger capacities. 1.4 Picture Perfect Technical Reference Manual Overview CHAPTER 1 Micro Capacities Micro/4-P Capacities • Support of 8 to 16 readers in the CPU enclosure and up to 64 readers by each Micro/4 CPU board with downstream Micro/2 support • Reader board support of 8 digital inputs, 16 digital outputs, and 8 readers of CASI-RUSCO Supervised F/2F format, Wiegand, Magstripe, Proximity, Barium Ferrite touch, or Bar Code type • Learned badge capacity: 14,000 • 5,000 offline stored badge transactions • 2,000 offline stored alarm transactions • Standard 48 input points: 32 supervised inputs, 16 single state change inputs (Exit DIs) on CPU boards Expandable to 64 additional input points with addition of 2 optional input boards to the enclosure • Standard 16 output points Expandable to 64 additional output points with addition of 2 optional output boards to the enclosure • Optional 32 DI or DO boards • Support of downstream micros from: — direct-connect Micro/4-P • Micro/4-P • Micro/2 — dial-up Micro/4-P • Micro/2 Picture Perfect Technical Reference Manual 1.5 Micro Capacities Micro/5-P (CPU 186) Capacities • Standard with a Power/Communications board and a CPU board Additional 5 slots available on the back plane board for various combinations of reader boards (2RP, 2SRP, and 8RP), 20 DI and 16 DO/DOR boards • Support of 1 to 4 2RP/2SRP boards or 1 8RP board in the enclosure to allow for expansion to a maximum of 8 readers per Micro/5 • Individual 2RP/2SRP reader board support of — 2 readers: CASI-RUSCO Supervised F/2F format, Wiegand, Magstripe, Proximity, Barium Ferrite touch, or Bar Code type — 6 relay outputs (3 per reader port) • door strike relay rated at 2 amps @ 28 volts DC or 30 volts AC maximum • alarm shunt relay rated at 0.25 amps @ 40 volts DC • auxiliary output relay rated at 0.25 amps @ 40 volts DC — 2 unsupervised inputs on the 2RP and 2 supervised inputs on the 2SRP (1 per reader port) for Door DIs — 2 unsupervised exit button inputs on the 2RP and 2 supervised exit button inputs on the 2SRP (1 per reader port) • Individual 8RP reader board support of 8 CASI-RUSCO Supervised F/2F readers • Badge capacity: 14,000 • 5,000 offline stored badge transactions • 2,000 offline stored alarm transactions • Optional 20 DI board provides supervised inputs by end-of-line resistors, for up to a maximum of 4 boards 1.6 Picture Perfect Technical Reference Manual Overview CHAPTER 1 • Optional 16 DO board features open collector outputs rated at 0.04 amps @ 24 VDC to activate miscellaneous devices for up to a maximum of 4 boards • Optional 16 DOR board features 16 relay outputs rated at 2 amps @ 40 VDC or 30 VAC. Normally used for elevator control applications for up to a maximum of 4 boards. • Support of downstream micros from: — direct-connect Micro/5-P • Micro/5-P • Micro/4-P — dial-up Micro/5-P • none NOTE: FOR ALL MICRO 5s, an alarm shunt and auxiliary relays are not available when using supervised readers. Auxiliary relay and alarm shunt relays use the same address. Picture Perfect Technical Reference Manual 1.7 Micro Capacities Micro/5-PX (CPU 302) Capacities • Standard with a Power/Communications board and a CPU board Additional 5 slots available on the back plane board for various combinations of reader boards (2RP, 2SRP, 4CRP, 8RP, CK8RP, SH8RP, and the RuscoRP), 20 DI and 16 DO/DOR boards • Support of 1 to 4 2RP/2SRP boards or 1 or 2 8RP boards in the enclosure to allow for expansion to a maximum of 16 readers per Micro/5 • Individual 2RP/2SRP reader board support of — 2 readers: CASI-RUSCO Supervised F/2F format, Wiegand, Magstripe, Proximity, Barium Ferrite touch, or Bar Code type — 6 relay outputs (3 per reader port) • door strike relay rated at 2 amps @ 28 volts DC or 30 volts AC maximum • alarm shunt relay rated at 0.25 amps @ 40 volts DC • auxiliary output relay rated at 0.25 amps @ 40 volts DC — 2 unsupervised inputs on the 2RP and 2 supervised inputs on the 2SRP (1 per reader port) — 2 unsupervised exit button inputs on the 2RP and 2 supervised exit button inputs on the 2SRP (1 per reader port) • Individual 8RP reader boards support of 8 CASI-RUSCO Supervised F/2F readers • Badge capacity: • 1.8 RAM Version Number of Badges 2M 28,000 4M 84,000 8M 196,000 5,000 offline stored badge transactions Picture Perfect Technical Reference Manual Overview CHAPTER 1 • 2,000 offline stored alarm transactions • Optional 20 DI board provides supervised inputs by end-of-line resistors, for up to a maximum of 4 boards • Optional 16 DO board features open collector outputs rated at 0.04 amps @ 24 VDC to activate miscellaneous devices for up to a maximum of 4 boards • Optional 16 DOR board features 16 relay outputs rated at 2 amps @ 40 VDC or 30 VAC. Normally used for elevator control applications for up to a maximum of 4 boards. • Support of downstream micros from: — direct-connect Micro/5-PX • Micro/5-PX • Micro/5-P • Micro/4-P • Micro/2 — dial-up Micro/5-PX • Micro/2 (Once a Micro/2 is put on this line, all micros downstream from that Micro/2 MUST be Micro/2s.) • Micro/5-PX NOTE: FOR ALL MICRO/5s, an alarm shunt and auxiliary relays are not available when using supervised readers. Auxiliary relay and alarm shunt relays use the same address. Picture Perfect Technical Reference Manual 1.9 Micro Capacities Micro/5-PXN Capacities • Standard with a Power/Communications board and a CPU board with a card cage that will hold a PCMCIA card. Additional 5 slots available on the back plane board for various combinations of reader boards (2RP, 2SRP, and 8RP), 20 DI and 16 DO/DOR boards • Support of either Ethernet or token ring PCMCIA cards with the option to add a modem card for back-up communications. PCMCIA cards must be approved by CASI-RUSCO. • Support of 1 to 4 2RP/2SRP boards or 1 or 2 8RP board in the enclosure to allow for expansion to a maximum of 16 readers per Micro/5 • Individual 2RP/2SRP reader board support of — 2 readers: CASI-RUSCO Supervised F/2F format, Wiegand, Magstripe, Proximity, Barium Ferrite touch, or Bar Code type — 6 relay outputs (3 per reader port) • door strike relay rated at 2 amps @ 28 volts DC or 30 volts AC maximum • alarm shunt relay rated at 0.25 amps @ 40 volts DC • auxiliary output relay rated at 0.25 amps @ 40 volts DC — 2 unsupervised inputs on the 2RP and 2 supervised inputs on the 2SRP (1 per reader port) — 2 unsupervised exit button inputs on the 2RP and 2 supervised exit button inputs on the 2SRP (1 per reader port) • Individual 8RP reader boards support of 8 CASI-RUSCO Supervised F/2F readers • Badge capacity: 1.10 RAM Version Number of Badges 4M 28,000 8M 140,000 Picture Perfect Technical Reference Manual Overview CHAPTER 1 • 5,000 offline stored badge transactions • 2,000 offline stored alarm transactions • Optional 20 DI board provides supervised inputs by end-of-line resistors, for up to a maximum of 4 boards • Optional 16 DO board features open collector outputs rated at 0.04 amps @ 24 VDC to activate miscellaneous devices for up to a maximum of 4 boards • Optional 16 DOR board features 16 relay outputs rated at 2 amps @ 40 VDC or 30 VAC. Normally used for elevator control applications for up to a maximum of 4 boards. • Support of downstream micros from: — direct-connect Micro/5-PXN • Micro/5-PX • Micro/5-P • Micro/4-P • Micro/2 — Micro/5-PXN with dial-up option (modem PCMCIA card) (If the network connection fails, it will behave as a dial-up Micro/5-PX.) • Micro/2 (Once a Micro/2 is put on this line, all micros downstream from that Micro/2 MUST be Micro/2s.) • Micro/5-PX NOTE: FOR ALL MICRO 5s, an alarm shunt and auxiliary relays are not available when using supervised readers. Auxiliary relay and alarm shunt relays use the same address. Picture Perfect Technical Reference Manual 1.11 Micro Capacities MicroProx-P • Microcontroller and proximity reader in one • Standard 12V operation • Badge capacity: 4,000 • 1,000 offline stored badge transactions • 500 offline stored alarm transactions • Ability to read all Proximity Perfect and ProxLite badges • Proximity Perfect badge read ranges up to 6 inches (152.4mm) • Built-in tamper • Two supervised inputs (DIs): Door Input (alarm), Exit Request • Two outputs (DOs): Door Strike Output for Relay (Internal Reader and External Reader). An external relay is required for door strike control. — door strike output rated at 100 milliamps max @ 24 volts DC • Ability to add a supervised reader, either Proximity Perfect or magnetic stripe (Model 430/435 or 440/445) • Ability to add a MicroProx Accessory Unit (MAU) • Special diagnostic badge to place the MicroProx in diagnostic mode for assistance in installation and troubleshooting 1.12 Picture Perfect Technical Reference Manual Overview CHAPTER 1 Micro/PX-2000 Capacities • Single-board microcontroller enclosed in steel cabinet. • Support for 10 Digital Inputs (DIs), 8 Digital Outputs with Relays (DOR). • Supports 4 readers (regular F/2F and Supervised F/2F readers) and up to four 351 Time Displays • Communicates with host computers via network direct connection, dial-up telephone modems or dedicated telephone modems. • Supports combined keypad/reader technologies that have Supervised F/2F outputs. Maximum rating of each reader port power is 300mA with total output of 1.2 amps. • Digital Input Devices: — Any device that functions with OPEN or CLOSED states can be installed — Devices include door status switches, emergency switches, infrared heat or motion detectors, tamper switches — Includes ten supervised DI points and supervision resistors (20 each, 1K ohm) • Digital Output Devices: — Devices such as strikes, alarm sounding devices, lighting systems and heating, ventilation and air conditioning — Maximum rating of output devices: • 4 reader output at 0.10 amps @12 volt DC • 8 DOR relays at 2 amps @ 40 volts DC or 30 volts DC • Supports RS-232 and RS-422 serial communication protocol • Badge capacity: RAM Version Number of Badges 2M 28,000 4M 84,000 8M 196,000 Picture Perfect Technical Reference Manual 1.13 Tables in Picture Perfect Tables in Picture Perfect FIGURE 1: How Tables Are Linked Together In Picture Perfect PERMISSION GROUPS PERMISSIONS OPERATORS PRINTERS CATEGORIES ROUTINGS AREAS BADGES READERS DEPARTMENTS TERMINALS PORTS INPUTS DOORS INPUT GROUPS ALARMS 1.14 OUTPUT GROUPS ALARM INSTRUCTIONS OUTPUTS HOSTS Picture Perfect Technical Reference Manual MICROS MODEMS CHAPTER 2 Ethernet Guidelines Picture Perfect can be run on a remote workstation which is referred to as an X-Station. This X-Station communicates over a local area network (LAN) to the host. While there are two types of LAN currently available for use with Picture Perfect: Token Ring (4/16 Mbps) and Ethernet (10/100 Mbps), Ethernet is currently recommended for our sites. The following are some guidelines for specifying Ethernet which comes in three basic types: Thin Ethernet (10 Base 2), Thick Ethernet (10 Base 5), and Twisted Pair Ethernet (10 Base T). Thin Ethernet (10 Base 2) Uses RG-58 C/U coaxial cable. Total maximum run distance for each segment is 607 ft. (185 m). Up to 30 devices attached to a single segment. T-Connectors are used for direct connection to cable. Workstations are daisy-chained with an “in-and-out” cable to each. Both ends of the Ethernet run must be terminated with 50 ohm terminator plugs. No other terminators are to be present. If the distance needs to be extended, a repeater must be used. Thick Ethernet (10 Base 5) Uses a special 15 conductor cable. Total maximum distance is 1500 ft. (457.2 m) without repeaters. Up to 100 devices attached to a single segment. Each workstation (X-Server, X-Terminal) must use a transceiver. Picture Perfect Technical Reference Manual 2.1 Twisted Pair Ethernet (10/100 Base T) Twisted Pair Ethernet (10/100 Base T) Uses a 2-pair 24-AWG conductor cable. Total maximum distance is 330 ft. (100.6 m) without repeaters. Up to 12 devices attached to a single segment. 2.2 Picture Perfect Technical Reference Manual CHAPTER 3 Cabling and Pinouts Communication Cables Overview This chapter displays a sample RS/6000 communications cable overview and UnixWare communications cables overview. Also included are RS-232 communication cables pinout tables and RS-422 wiring diagrams. Picture Perfect Technical Reference Manual 3.1 Communication Cables Overview FIGURE 2: RS/6000 Communication Cables Overview 3.2 Picture Perfect Technical Reference Manual Cabling and Pinouts CHAPTER 3 FIGURE 3: UnixWare Communications Cables Overview Picture Perfect Technical Reference Manual 3.3 RS-232 Communication Cables RS-232 Communication Cables FIGURE 4: RS-232 Communication Cable Pinouts 320072001 320042002 DB25M DB25F DB9F DB25F TxD 2 3 RxD TxD 2 2 RxD RxD 3 2 TxD RxD 3 3 TxD RTS 4 5 CTS GND 7 5 GND CTS 5 4 RTS RTS 4 7 RTS GND 7 7 GND CTS 5 8 CTS DSR 6 20 DTR DSR 6 DCD 8 6 DSR DCD 8 DTR 20 8 DCD DTR 20 RS/6000 IBM 3153 Console or Serial Proprinter 320025002 320026001 DB25M DB25F Micro/4 RS/6000 DB25M DB9F TxD 2 2 TxD TxD 2 3 TxD RxD 3 3 RxD RxD 3 2 RxD RTS 4 4 RTS RTS 4 7 RTS CTS 5 5 CTS CTS 5 8 CTS GND 7 7 GND GND 7 5 GND DSR 6 6 DSR DSR 6 8 DCD DCD 8 20 DTR DTR 20 DCD 8 DTR 20 RS/6000 PC/XT 3.4 Long or Short Haul Modem, DBU Long or Short Haul Modem, Dial-up Picture Perfect Technical Reference Manual Micro/4 Cabling and Pinouts CHAPTER 3 FIGURE 4: RS-232 Communication Cables, Continued 320011002 DB25F 320025001 DB9F DB25M DB9F TxD 2 8 RxD TxD 2 6 TxD RxD 3 6 TxD RxD 3 8 RxD RTS 4 1 RTS 4 1 CTS CTS 5 9 GND 7 3 2 DSR 6 2 7 DCD 8 7 5 9 GND 7 3 DSR 6 DCD 8 GND GND DTR 20 DTR 20 RS/6000 PC/XT Micro/5 Micro/2/5 Long or Short Haul Modem, Dial-up 320025003 DB25M Micro/5/2 320078002 DB9F DB9F DB9F TxD 2 3 TxD RxD 2 2 RxD RxD 3 2 RxD TxD 3 3 TxD RTS 4 7 CTS GND 5 5 GND CTS 5 8 RTS RTS 7 7 RTS GND 7 5 GND CTS 8 8 CTS Data Broadcast Unit Micro/4 Micro/4S Micro/4 Picture Perfect Technical Reference Manual 3.5 RS-232 Communication Cables FIGURE 4: RS-232 Communication Cables, Continued 320024001 DB25M 320078001 DB25M TxD 2 2 TxD RxD 2 6 TxD RxD 3 3 RxD TxD 3 8 RxD RTS 4 4 RTS RTS 7 1 CTS 5 5 CTS CTS 8 9 GND 7 7 GND GND 5 3 DSR 6 6 DSR (RI) 2 8 DCD DCD 8 DTR 20 9 7 Long or Short Haul Modem Micro/4 320078003 DB9F GND 20 DTR Data Broadcast Unit Micro/5/2 320038001 DB9F DB9F DB9F RxD 2 3 TxD RxD 2 6 TxD TxD 3 2 RxD TxD 3 8 RxD GND 5 5 GND GND 5 3 GND DTR 4 4 DTR DTR 4 1 DSR 6 6 DSR DSR 6 9 RTS 7 7 RTS RTS 7 2 CTS 8 8 CTS CTS 8 7 Micro/4 3.6 DB9F DB9F PC/AT PC/AT Picture Perfect Technical Reference Manual Micro/5/2 Cabling and Pinouts CHAPTER 3 FIGURE 4: RS-232 Communication Cables, Continued 320035001 DB9F 320063001 DB25M DB25F DB25F TxD 3 2 TxD TxD 2 3 RxD RxD 2 3 RxD RxD 3 2 TxD GND 5 7 GND RTS 4 4 RTS DTR 4 4 RTS CTS 5 5 CTS DSR 6 5 CTS GND 7 7 GND RTS 7 6 DSR DSR 6 6 DSR CTS 8 8 DCD DCD 8 8 DCD 20 DTR DTR 20 PC/AT Long or Short Haul Modem, DBU PS/2, PC/XT PC/XT 320024003 DB25M 20 DTR 320026003 DB25M DB25M DB25M TxD 2 3 RxD TxD 2 3 RxD RxD 3 2 TxD RxD 3 2 TxD RTS 4 20 DTR RTS 4 4 RTS CTS 5 5 CTS CTS 5 5 CTS DSR 6 6 DSR GND 7 7 GND GND 7 7 GND DSR 6 6 DSR DCD 8 8 DCD DCD 8 8 DCD DTR 20 4 RTS DTR 20 20 DTR NCD Serial Printer Long or Short Haul Modem Serial Printer Picture Perfect Technical Reference Manual 3.7 RS-232 Communication Cables FIGURE 4: RS-232 Communication Cables, Continued DB25M DB25F DB25M DB25M TxD 2 3 RxD TxD 2 2 TxD RxD 3 2 TxD RxD 3 3 RxD RTS 4 4 RTS RTS 4 CTS 20 DTR 5 5 CTS CTS 5 5 CTS GND 7 7 GND DSR 6 6 DSR DSR 6 6 DSR GND 7 7 GND DCD 8 8 DCD DCD 8 8 DCD DTR 20 20 DTR DTR 20 4 RTS PC/XT Serial Printer Long or Short Haul Modem 320546001 DB25M Serial IBM Proprinter DTR pacing 320547001 DB9F DB25M DB25M TxD 2 3 TxD TxD 2 2 TxD RxD 3 2 RxD RxD 3 3 RxD RTS 4 7 RTS RTS 4 4 RTS CTS 5 8 CTS CTS 5 5 CTS DSR 6 6 DSR DSR 6 6 DSR GND 7 5 GND GND 7 7 GND DCD 8 1 DCD DCD 8 8 DCD DTR 20 4 DTR DTR 20 20 DTR RI 9 RI RI 22 RI 22 Dial-up Modem 3.8 PC/Pentium 22 PC/Pentium Exp Port Picture Perfect Technical Reference Manual Dial-up Modem Cabling and Pinouts CHAPTER 3 FIGURE 4: RS-232 Communication Cables, Continued 320544001 DB25M DB9F DB9F DB25M 2 2 RxD TxD 3 3 RxD 3 3 TxD RxD 2 2 TxD GND 7 5 GND GND 5 7 GND RTS 4 7 RTS DTR 4 4 RTS CTS 5 8 CTS DSR 6 5 CTS DSR 6 RTS 7 6 DSR DCD 8 CTS 8 8 DCD TxD RxD 20 DTR DTR 20 Signal Splitter DB9F Micro/4 DB9F PC/AT DB25F Serial Printer DB9F TxD 3 2 RxD TxD 2 2 RxD RxD 2 3 TxD RxD 3 3 TxD GND 5 5 GND GND 7 5 GND DTR 4 4 DTR RTS 4 4 DTR DSR 6 6 DSR CTS 5 6 DSR RTS 7 7 RTS DSR 6 7 RTS CTS 8 8 CTS DCD 8 8 CTS DTR 20 PC/AT PC/AT PC/XT PC/AT Picture Perfect Technical Reference Manual 3.9 RS-232 Communication Cables FIGURE 4: RS-232 Communication Cables, Continued DB25M DB25F DB25F DB25M TxD 2 2 TxD TxD 2 2 TxD RxD 3 3 RxD RxD 3 3 RxD RTS 4 4 RTS RTS 4 4 RTS CTS 5 5 CTS CTS 5 5 CTS DSR 6 6 DSR GND 7 7 GND GND 7 7 GND DCD 8 8 DCD 8 DCD DSR 6 6 DSR 20 DTR DTR 20 20 DTR RI 22 RI Modem Dial-up DCD 8 DTR 20 RI 22 RS/6000 22 RI Modem Dial-up 22 RS/6000 (64-port) Only Wrap Plug Pinout DB9F 2 7 6 8 Micro/5 Aux Port RS/6000 to Signal Splitter Cable PN 320026001 Signal Splitter to Micro/5 Cable PN 320011002 Signal Splitter to Long or Short Haul Modem Cable PN 320024001 3.10 Picture Perfect Technical Reference Manual Cabling and Pinouts CHAPTER 3 RS-422 Wiring Diagrams FIGURE 5: RS-422 Wiring Diagram Micro to Micro Picture Perfect Technical Reference Manual 3.11 RS-422 Wiring Diagrams FIGURE 6: RS-422 Wiring Diagram Micro to Micro 3.12 Picture Perfect Technical Reference Manual CHAPTER 4 Modems Approved Dial-up Modems • IBM 7851-002 • Cardinal MVO288XF2 • Boca Research V34 DataFax MV.34ED • Hayes Acura 28.8-08-02351 • Hayes Acura 33.6-08-02760 • Packard Bell PB9600MNP • STAR Comm Refer to Technical Bulletin PPS-20C dated February 1997 for more information on these modems. LDM 419/LM 49 Modem Settings For RS/6000 Long Haul (200 miles), 4-Wire voice grade leased lines, Full Duplex, loaded (switched) lines. Picture Perfect Technical Reference Manual 4.1 LDM 419/LM 49 Modem Settings For RS/6000 S6 Switch Settings 1 2 3 4 5 6 7 8 OPEN (UP) OPEN (UP) OPEN (UP) OPEN (UP) OPEN (UP) OPEN (UP) OPEN (UP) OPEN (UP) Tx Level 0 (dBm) Not Used Constant Carrier RTS/CTS Delay 0 (ms) S7 Switch Settings 1 2 3 4 5 6 7 8 CLOSED (DOWN) OPEN (UP) CLOSED (DOWN) OPEN (UP) OPEN (UP) OPEN (UP) CLOSED (DOWN) OPEN (UP) Asynchronous Operation CH0 10 Character Length (bits) CH0 (Open for 11 bits) Single Channel Synchronous Operation Channel 1 10 Character Length (bits) CH1 (Open for 11 bits) Not Used Strap Settings W8 W7 W2 W4 W3 False Internal Clock Remote Test Disabled Local Test Disabled Digital LPBK Disabled NOTE: Pushbuttons RL TM DL AL HS should all be OFF (OUT). 4.2 Picture Perfect Technical Reference Manual Modems CHAPTER 4 RM 3419 (Rack Mount) Modem Settings For RS/6000 S1 Switch Settings 1 2 3 4 5 6 7 8 OPEN (UP) OPEN (UP) CLOSED (DOWN) OPEN (UP) OPEN (UP) OPEN (UP) OPEN (UP) CLOSED (DOWN) Internal Clock Digital LPBK Disabled Remote Test Disabled Not Used Split Channel Disabled Signal Ground Isolated Local Test Disabled S2 Switch Settings 1 2 3 4 5 6 7 8 OPEN (UP) OPEN (UP) OPEN (UP) OPEN (UP) OPEN (UP) OPEN (UP) OPEN (UP) OPEN (UP) Tx Level 0 (dBm) Not Used Constant Carrier RTS/CTS Delay 0 (ms) Picture Perfect Technical Reference Manual 4.3 RM 3419 (Rack Mount) Modem Settings For RS/6000 S3 Switch Settings 1 2 3 4 5 6 7 8 CLOSED (DOWN) OPEN (UP) CLOSED (DOWN) OPEN (UP) OPEN (UP) CLOSED (DOWN) OPEN (UP) OPEN (UP) Asynchronous Operation CH0 10 Character Length (bits) CH0 (Open for 11 bits) Synchronous Operation CH1 10 Character Length (bits) CH1 (Open for 11 bits) Not Used Not Used NOTE: Pushbuttons RL TM DL AL HS should all be OFF (OUT). 4.4 Picture Perfect Technical Reference Manual Modems CHAPTER 4 LDS 120E Switch Settings Using Controlled Carrier Short Haul (5 miles), 4-Wire, Full Duplex, non-loaded (non-switched) lines. Rear Panel Switch Settings 1 2 3 4 5 6 CLOSED (ON) OPEN (OFF) CLOSED (ON) CLOSED (ON) CLOSED (ON) Not Used Mode 0 Controlled Carrier** 4 Wire Full Duplex Auto Phase Receiver Phase A ** Modem on printer side only Picture Perfect Technical Reference Manual 4.5 LDS 120A Switch Settings Using Controlled Carrier LDS 120A Switch Settings Using Controlled Carrier Rear Panel Switch Settings 1 2 3 4 5 6 CLOSED (ON) CLOSED (ON) CLOSED (ON) CLOSED (ON) Not Used Not Used Mode 0 Transmitter Gain 0 (dBO) Strap Settings W2 4 Wire Full Duplex W3 Auto Phase W6 Controlled Carrier 4.6 Picture Perfect Technical Reference Manual CHAPTER 5 Dial-In Support Modem Settings Modem Setup The dial-up settings to enable remote dial-up support for Hayes Compatible Modems are as follows: You need to send the following AT commands to the modem using any communication package (ProComm Plus) on a personal computer or using a dumb terminal. Both of these methods will work for using a straight-through cable in the section that follows. This cable will also work to attach the modem to the Picture Perfect machine for normal operation when the setup is complete. Use the following commands to setup the modem: AT&F Enter (Reset to factory settings) ATS0=1 Enter (Auto answer ON, pickup after 1 ring) AT&D1 Enter (Assume command state when an on-to-off transition of DTR occurs) AT&C1 Enter (Track presence of data carrier) ATE0 Enter (Disable character echo in command state) ATQ1 Enter (Modem does not return result codes) AT&W0 Enter (Save as profile 0) You can view this profile by type the following command: AT&V Enter (Displays current settings) Picture Perfect Technical Reference Manual 5.1 Cabling Cabling The RISC/6000 to Hayes Modem Cable pinouts are: DB25F DB25M TxD 2 2 TxD RxD 3 3 RxD RTS 4 4 RTS CTS 5 5 CTS DSR 6 6 DSR GND 7 7 GND DCD 8 8 DCD DTR 20 20 DTR RI 22 RI 22 RS/6000 Modem The UnixWare System (PC) to Hayes Modem Cable pinouts are: DB9F DCD 1 8 DCD RxD 2 3 RxD TxD 3 2 TxD DTR 4 20 DTR GND 5 7 GND DSR 6 6 DSR RTS 7 4 RTS CTS 8 5 CTS RI 9 PC/Pentium 5.2 DB25M 22 RI Modem Picture Perfect Technical Reference Manual Dial-In Support Modem Settings CHAPTER 5 Setup on the Picture Perfect Computer RS/6000 Settings for the tty port on the RS/6000 should be as follows: 1. On the main console, log on as root. 2. At the # prompt, type: smit tty 3. Select Add a TTY or Change/Show Characteristics of a TTY, then select the appropriate port. 4. Type or select values in entry fields. Press all desired changes. [TOP] Enter Enter AFTER making [Entry Fields] TTY type TTY interface Description Parent adapter *PORT number BAUD rate PARITY BITS per character Number of STOP BITS TERMINAL type STATE to be configured at boot time tty rs232 Asynchronous Terminal sa1 Your port [s2] [9600] Your modem [none] baud rate [8] + [1] + Terminal [vt100] emulation [available] NOTE: For AIX Version 4.2.1, the following field titles and entry fields will not appear. DMA Receive Trigger Transmit buffer count Name of initial program to run on 0,1,2,3 [16] [/etc/getty] Picture Perfect Technical Reference Manual + # 5.3 Setup on the Picture Perfect Computer NOTE: The following attributes are only applicable if /etc/getty is specified as the initial program to run. Enable program? Run level Enable LOGIN TIME before advancing to next port setting STTY attributes for RUN TIME STTY attributes for LOGIN RUN shell activity manager Optional LOGGER name respawn 2 enable + [0] +# [clocal,hupcl,cread,brkint, icrnl,opost,tab3,onlcr,isig, icanon,echo,echoe,echok, echoctl,echoke,imaxbel, iexten] [clocal,hupcl,cread,echoe, cs8,ixon,ixoff] no + [ ] [BOTTOM] 5.4 Picture Perfect Technical Reference Manual Dial-In Support Modem Settings CHAPTER 5 UnixWare System 1. At the CASI-RUSCO login screen, log in as system owner. 2. Bring up a terminal window and log in as root. 3. At the # prompt, type: . /cas/bin/profile 4. At the # prompt, type: modem_setup.sh Enter Enter Result: The following messages display. Support modem port setup utility for Unixware Server. COM2 port will be used for the support modem. Please enter the baud rate for the selected port (2400, 9600,19200): 5. Enter the desired baud rate and press 6. If the baud is incorrect, press n and you will be prompted to enter a new baud rate. If the baud rate is correct, press y. Enter . Result: If you responded with a y, messages similar to the following will display. In this example, the baud rate used was 19200. Baud rate is: 19200 Baud rate: 19200 Initialization string: ATS0=1&W Successfully added ttymon9. Successfully added login service for tty01h. Modem port setup utility successfully ended. Picture Perfect Technical Reference Manual 5.5 Setup on the Picture Perfect Computer Verify the Login Service Setup Once the login service has been set up, verify that the setup is correct. There will be two utilities used: pmadm and sacadm. 1. At the # prompt, type: pmadm -l Enter Result: Messages similar to the following will display. PMTAG PMTYPE SVCTAG FLGS ID SCHEME <PMSPECIFIC> ttymon9 ttymon 01h u login /dev/term/01h - - /usr/bin/shserv - 19200NP ldterm tty01h: - - - - # tcp listen 0 root \x00020ACE000000000000000000000000 - c /usr/lib/saf/nlps_server # This line shows that the setup was successful. tcp listen 105 root - c - /usr/net/servers/rfs/rfsetup #RFS Server tcp listen lp root - p - /var/spool/lp/fifos/listenS5 # - tcp listen lpd root \x00020203000000000000000000000000 - p /var/spool/lp/fifos/listenBSD # tcp listen 10103 nuucp - c - /usr/lib/uucp/uucico -r 0 -u nuucp -i TLI #uucp tcp listen cu u root - c - /usr/lib/saf/ttymon -g -h -m ntty,tirdwr,ldterm #cu 5.6 Picture Perfect Technical Reference Manual - - Dial-In Support Modem Settings 2. At the # prompt, type: sacadm -l CHAPTER 5 Enter Result: Messages similar to the following will display. PMTAG PMTYPE FLGS RCNT STATUS COMMAND inetd inetd - 0 ENABLED /usr/sbin/inetd #internet daemon This line shows that the tcpsuccessful. listen - 3 ENABLED setup was /usr/lib/saf/listen -m inet/tcp0 tcp 2>/dev/null # ttymon9 ttymon - 0 /usr/lib/saf/ttymon # ENABLED Picture Perfect Technical Reference Manual 5.7 Setup on the Picture Perfect Computer NOTES 5.8 Picture Perfect Technical Reference Manual CHAPTER 6 Micros Connectors, LEDs and Jumpers ❐ For Micro/4, go to page 6.2. ❐ For Micro/2, go to page 6.4. ❐ For Micro/5, go to page 6.6. ❐ For MicroProx, go to page 6.14. Picture Perfect Technical Reference Manual 6.1 Connectors, LEDs and Jumpers Micro/4 FIGURE 7: Micro/4 Power Terminal Points 6.2 Picture Perfect Technical Reference Manual Micros CHAPTER 6 FIGURE 8: Micro/4 Terminal Points, Status LEDs & Jumpers Picture Perfect Technical Reference Manual 6.3 Connectors, LEDs and Jumpers Micro/2 FIGURE 9: Micro/2 Terminal Points & Status LEDs 6.4 Picture Perfect Technical Reference Manual Micros CHAPTER 6 FIGURE 10: 32 DI/DO Terminal Points Picture Perfect Technical Reference Manual 6.5 Connectors, LEDs and Jumpers Micro/5 Power/Communications Board, Micro/5-P, Micro/5-PX, and Micro/5-PXN FIGURE 11: Power/Communications, Micro/5-P, Micro/5-PX, and Micro/5-PXN Terminal Points & Status LEDs 6.6 Picture Perfect Technical Reference Manual Micros CHAPTER 6 2RP Board for the Micro/5 The 2RP board will work with the Micro/5-P, the Micro/5-PX, and the Micro/5-PXN. FIGURE 12: 2RP Board Terminal Points Picture Perfect Technical Reference Manual 6.7 Connectors, LEDs and Jumpers 2SRP Board for the Micro/5 The 2SRP board will work with the Micro/5-P, the Micro/5-PX, and the Micro/5-PXN. FIGURE 13: 2SRP Board Terminal Points 6.8 Picture Perfect Technical Reference Manual Micros CHAPTER 6 4CRP Board for the Micro/5 The 4CRP board will work with the Micro/5-PX and the Micro/5-PXN. FIGURE 14: 4CRP Board Terminal Points Picture Perfect Technical Reference Manual 6.9 Connectors, LEDs and Jumpers 8RP Board for the Micro/5 The 8RP board will work with the Micro/5-PX and the Micro/5-PXN. The 8RP board has been redesigned to work with 12V readers only. Specifically, the jumper to select either 5V or 12V has been removed along with the option to change the resistor packs. This new version of the 8RP board can be identified by the assembly number of 110100001 with a revision of C or higher. FIGURE 15: 8RP Board Terminal Points 6.10 Picture Perfect Technical Reference Manual Micros CHAPTER 6 RuscoRP Board for the Micro/5 Only: • Picture Perfect Version 1.4 or higher using the Micro/5-PX board, • Picture Perfect Version 1.5 using the Micro/5-PXN board or supports the RuscoRP board. FIGURE 16: RuscoRP Board Terminal Points Picture Perfect Technical Reference Manual 6.11 Connectors, LEDs and Jumpers 20 DI and 16 DO Board for the Micro/5 FIGURE 17: Micro/5 20 DI & 16 DO Terminal Points 6.12 Picture Perfect Technical Reference Manual Micros CHAPTER 6 16 DOR Board for the Micro/5 FIGURE 18: Micro/5 16 DOR Terminal Points Picture Perfect Technical Reference Manual 6.13 Connectors, LEDs and Jumpers MicroProx-P FIGURE 19: MicroProx-P Terminal Points 6.14 Picture Perfect Technical Reference Manual CHAPTER Micros 6 Switch Settings for Picture Perfect The Micro/4 and the Micro/5-P CPU boards have micro settings. These switches must be set correctly if the micro is used in a dial-up configuration. As direct-wired micros, the Picture Perfect host assigns the address to the micro during initial communication regardless of the switch settings. NOTE: The Micro/5-PX, Micro/5-PXN, and MicroProx do not have nor do they require switch settings. The micro address is set using one of the CASI-RUSCO micro firmware installation tools, MCUTIL, and needs to be set correctly only for a dial-up or networked micro. Refer to Chapter 7 - Micro Firmware Tools, for more information. Micro/4 Switch Settings This section contains the switch settings for switch block 1 and 2 of the Micro/4 CPU board and the switch settings for the 8RP board used with the Micro/4. Micro/4 CPU Switch Block Settings The formula for calculating addresses is as follows: SW1 1 2 3 4 5 6 7 8 Value of Switch 1 2 4 8 16 32 64 128 The table that follows shows example switch settings for Micro Address IDs 0 through 10. Picture Perfect Technical Reference Manual 6.15 Switch Settings for Picture Perfect TABLE 1: Micro/4 CPU Switch Block 1: Micro Addressing* ADDRESS (VALUE) SW 1-1 (1) SW 1-2 (2) SW 1-3 (4) SW 1-4 (8) SW 1-5 (16) SW 1-6 (32) SW 1-7 (64) SW 1-8 (128) Micro ID 0 0 0 0 0 0 0 0 0 Micro ID 1 1 0 0 0 0 0 0 0 Micro ID 2 0 1 0 0 0 0 0 0 Micro ID 3 1 1 0 0 0 0 0 0 Micro ID 4 0 0 1 0 0 0 0 0 Micro ID 5 1 0 1 0 0 0 0 0 Micro ID 6 0 1 1 0 0 0 0 0 Micro ID 7 1 1 1 0 0 0 0 0 Micro ID 8 0 0 0 1 0 0 0 0 Micro ID 9 1 0 0 1 0 0 0 0 Micro ID 10 0 1 0 1 0 0 0 0 *. 0 = OFF; 1 = ON Example: The switches for Micro ID 168 are set as follows: SW1 1 2 3 4 5 6 7 8 Switch Setting OFF OFF OFF ON OFF ON OFF ON Using the formula: 8 + 32 + 128 = 168 6.16 Picture Perfect Technical Reference Manual Micros CHAPTER 6 TABLE 2: Micro/4 CPU Switch Block 2: Micro Type SWITCH 2 POSITION MODEM TYPE 1 2 Hayes Compatible/Dial-up OFF OFF RESERVED ON OFF RESERVED OFF ON No Modem Used*/Direct ON ON *. Default Settings TABLE 3: Host Port Baud Rates SWITCH 2 POSITION HOST & PERIPHERAL PORT BAUD RATE 3 4 1200 OFF OFF 2400 ON OFF 4800 OFF ON 9600* ON ON *. Default Settings Picture Perfect Technical Reference Manual 6.17 Switch Settings for Picture Perfect TABLE 4: Micro Port Baud Rate SWITCH 2 POSITION DOWNSTREAM BAUD RATE 5 6 1200 OFF OFF 2400 ON OFF 4800 OFF ON 9600* ON ON *. Default Settings TABLE 5: Reader Port Baud Rate SWITCH 2 POSITION 8RP BOARD BAUD RATE 7 1200 OFF 4800* ON *. Default Settings TABLE 6: Downstream Micro 6.18 SWITCH 2 POSITION DOWNSTREAM MICRO 8 MICRO/4 OFF MICRO/2 ON Picture Perfect Technical Reference Manual Micros CHAPTER 6 Micro/4 8RP Switch Settings TABLE 7: Repeater Function SWITCH 1 POSITION REPEATER FUNCTION MUST BE ON 1 ENABLE* ON DISABLE OFF *. Default Settings TABLE 8: Baud Rate SWITCH 1 POSITION BAUD RATE SETTINGS 2 3 1200 ON ON 2400 OFF OFF 4800* OFF ON 9600 OFF OFF *. Default Settings Picture Perfect Technical Reference Manual 6.19 Switch Settings for Picture Perfect TABLE 9: Primary Communications Turnaround Time* SWITCH 1 POSITION PRIMARY COMMS TURNAROUND TIME 4 25 TO 30 Milliseconds* OFF 190 TO 200 Milliseconds ON *. Turnaround time is the period between Request To Send (RTS) and Clear To Send (CTS). TABLE 10: Reserved SWITCH 1 POSITION 5 Reserved OFF TABLE 11: Board Number SWITCH 1 POSITION ADDRESS 6 7 8 0 P/P Bd 1 OFF OFF OFF 1 P/P Bd 2 OFF OFF ON 6.20 Picture Perfect Technical Reference Manual Micros CHAPTER 6 TABLE 12: Mode SWITCH 2 POSITION RUN/TEST MODE 1 Run* OFF Test /Soft Reset ON *. Default Settings NOTE: For the Micro/2 8RP board, reverse the switch settings except SW1-1 which always stays ON. TABLE 13: Real Time Clock SWITCH 2 POSITION REAL TIME CLOCK 2 Enable OFF Disable* ON *. Default Settings Picture Perfect Technical Reference Manual 6.21 Switch Settings for Picture Perfect TABLE 14: Reader Types and Data Verification SWITCH 2 POSITION READER TECHNOLOGY 3 4 5 Magnetic Stripe (Strobed Input) ON ON OFF Magnetic Stripe (F/2F Input) ON OFF OFF Reserved OFF ON OFF Wiegand/Prox* (Input in F/2F Format) ON OFF ON Wiegand/Prox OFF OFF OFF *. Default Settings TABLE 15: Keypad Reader Indicator SWITCH 2 POSITION READER WITH KEYPAD/TIME DISPLAY 6 Yes (Non-Supervised Keypad Reader) ON No* (Supervised Keypad Reader) OFF *. Default Settings 6.22 Picture Perfect Technical Reference Manual Micros CHAPTER 6 TABLE 16: Badge Format SWITCH 2 POSITION BADGE FORMAT (WIEGAND) 7 8 26 Bit Sensor Format OFF OFF 28 Bit CASI-RUSCO Format OFF ON 2801/3201 CASI-RUSCO Format* ON OFF 2802/2804 CASI-RUSCO Format ON ON BADGE FORMAT (MAGNETIC STRIPE) 7 8 10 Digit CASI-RUSCO Format* OFF OFF 10 Digit with One or More Fields OFF ON Reserved ON OFF 10 Digit CASI w/Local PIN # Verification ON ON *. Default Settings Picture Perfect Technical Reference Manual 6.23 Switch Settings for Picture Perfect Micro/5 Switch Settings Micro/5 Power/Communications Switch Settings TABLE 17: Direct or Dial-Up Micro SWITCH 1 Position Type 1 2 Dial-up Micro OFF OFF Reserved ON OFF Reserved OFF ON Direct Micro* ON ON *. Default Settings TABLE 18: Micro Port Baud Rate SWITCH 1 Position Host/Primary Downstream 3 4 5 6 1200/19200 ** OFF OFF OFF OFF 2400 ON OFF ON OFF 4800 OFF ON OFF ON 9600* ON ON ON ON Primary and Secondary Port Baud Rate *. Default Settings **19.2 Micro/5-PX Direct Micro Only 6.24 Picture Perfect Technical Reference Manual Micros CHAPTER 6 Switch 1 positions 7 and 8 are not used. Micro/5 20 DI Switch Settings TABLE 19: DI Board Addressing Switch 1 – DI BOARD # 1 2 3 4 1* ON OFF OFF OFF 2 OFF ON OFF OFF 3 OFF OFF ON OFF 4 OFF OFF OFF ON *. Default Settings TABLE 20: Micro Type Switch 1-8 DI BOARD # Micro/5-2 and Micro/5-P Micro/5-PX and Micro/5-PXN 1 ON OFF * 2 ON OFF * 3 ON OFF * 4 ON OFF * *. 20DI must be Rev. G or later. Picture Perfect Technical Reference Manual 6.25 Switch Settings for Picture Perfect Micro/5 16 DO/DOR Switch Settings TABLE 21: Board Addressing Switch 1- DO/DOR BOARD # 1 2 3 4 1* ON OFF OFF OFF 2 OFF ON OFF OFF 3 OFF OFF ON OFF 4 OFF OFF OFF ON *. Default Settings Micro/5-P (CPU 186) Switch Settings For Picture Perfect See “Micro/4 CPU Switch Block Settings” on page 6.15. 6.26 Picture Perfect Technical Reference Manual Micros CHAPTER 6 Micro/5 2RP Switch Settings TABLE 22: 2RP Board - Reader Technology and Format Switch 1- Reader Technology and Format 1 2 3 4 Not Valid OFF OFF OFF OFF Reserved ON OFF OFF OFF Reserved OFF ON OFF OFF Magstripe Reversed Strobed OFF OFF ON OFF Magstripe Water-Mark OFF OFF ON OFF Magstripe CASI-RUSCO Supervised F/2F ON OFF ON OFF Magstripe - Strobed OFF ON ON OFF Magstripe - F/2F ON ON ON OFF Wiegand - 3701, 3702 OFF OFF OFF ON Wiegand 3201, 34 bit KSC, 38 bit ADT ON OFF OFF ON Wiegand - 3202, 4001, 4401 OFF ON OFF ON Wiegand - 2802, 2804 ON ON OFF ON Picture Perfect Technical Reference Manual 6.27 Switch Settings for Picture Perfect TABLE 22: 2RP Board - Reader Technology and Format (Continued) Switch 1- Reader Technology and Format 1 2 3 4 Wiegand 2700, 2801, 32 bit Motorola Indala OFF OFF ON ON Wiegand - 2800, 35/37 bit Hughes ON OFF ON ON Wiegand - 26 bit, 34 bit Cardkey, 35 bit Hughes OFF ON ON ON Wiegand - 2500, 2804, 3400, 3703 ON ON ON ON TABLE 23: Reader Board (2RP) Address Settings Switch 1- READER BOARD # 5 6 7 8 1* ON OFF OFF OFF 2 OFF ON OFF OFF 3 OFF OFF ON OFF 4 OFF OFF OFF ON *. Default Settings 6.28 Picture Perfect Technical Reference Manual Micros CHAPTER 6 Micro/5 2SRP Switch Settings TABLE 24: 2SRP Board - Supervised DI End-of-Line Resistors Switch 11 2 3 4 through 8 Standard (1K, 1K) ON ON OFF OFF Special (6.8K, 18K) ON OFF ON OFF Time Display Readers (T&A) OFF ON ON OFF TABLE 25: 2SRP Board - Supervised DI End-of-Line Resistors (Continued) Switch 21 2 3 4 5 through 8 Standard (1K, 1K) ON OFF ON OFF ON Special (6.8K, 18K) ON OFF ON OFF OFF Time Display Readers (T&A) OFF ON OFF ON ON Picture Perfect Technical Reference Manual 6.29 Switch Settings for Picture Perfect TABLE 26: 2SRP Board - Reader Technology and Format Switch 3- Reader Technology and Format 1 2 3 4 Not Valid OFF OFF OFF OFF Reserved ON OFF OFF OFF Reserved OFF ON OFF OFF Magstripe Reversed Strobed ON ON OFF OFF Magstripe Water-Mark OFF OFF ON OFF Magstripe CASI-RUSCO Supervised F/2F ON OFF ON OFF Magstripe - Strobed OFF ON ON OFF Magstripe - F/2F ON ON ON OFF Wiegand - 3701, 3702 OFF OFF OFF ON Wiegand - 3201, 34 bit KSC, 38 bit ADT ON OFF OFF ON Wiegand - 3202, 4001, 4401 OFF ON OFF ON Wiegand - 2802, 2804 ON ON OFF ON Wiegand 2700, 2801, 32 bit Motorola Indala OFF OFF ON ON 6.30 Picture Perfect Technical Reference Manual Micros CHAPTER 6 TABLE 26: 2SRP Board - Reader Technology and Format (Continued) Switch 3- Reader Technology and Format 1 2 3 4 Wiegand - 2800, 35/37 bit Hughes ON OFF ON ON Wiegand - 26 bit, 34 bit Cardkey, 35 bit Hughes OFF ON ON ON Wiegand - 2500, 2804, 3400, 3703 ON ON ON ON TABLE 27: Reader Board (2SRP) Address Settings Switch 3- READER BOARD # 5 6 7 8 1* ON OFF OFF OFF 2 OFF ON OFF OFF 3 OFF OFF ON OFF 4 OFF OFF OFF ON *. Default Settings Picture Perfect Technical Reference Manual 6.31 Switch Settings for Picture Perfect TABLE 28: Reader Board (2SRP) Address Settings (Continued) Switch 4- READER BOARD # 1 2 3 4 1* ON OFF OFF OFF 2 OFF ON OFF OFF 3 OFF OFF ON OFF 4 OFF OFF OFF ON *. Default Settings TABLE 29: 2SRP Board - Special Reader Types SW4-5 SW4-6 SW4-7 SW4-8 Standard Readers ON ON ON ON Special Readers (single-color LEDs)* OFF ON ON ON Time Display Readers (T&A) ON OFF ON ON Single-color LED Readers for Fidelity OFF OFF ON ON *. For special readers, refer to the applicable figure in the MICRO/5 INSTALLATION GUIDE. 6.32 Picture Perfect Technical Reference Manual Micros CHAPTER 6 Micro/5 8RP Switch Settings TABLE 30: Reader Board (8RP) Address Settings Switch 1- BOARD TYPE 5 Standard M/5-P ON 6 7 ON First 8RP M/5-PX or M/5-PXN 8 ON OFF OFF ON OFF ON Does not apply. Second 8RP M/5-PX or M/5-PXN TABLE 31: Reader Board (8RP) Address Settings BOARD TYPE Switch 21 2 3 4 5 6 7 8 Standard M/5-P OFF OFF ON ON ON OFF ON OFF First 8RP M/5-PX or M/5-PXN ON OFF ON OFF ON OFF ON OFF Second 8RP M/5-PX or M/5-PXN ON ON OFF OFF OFF ON OFF ON Picture Perfect Technical Reference Manual 6.33 Switch Settings for Picture Perfect Micro/5 RuscoRP Switch Settings TABLE 32: Reader Board (RuscoRP) Address Settings Board Number Switch 91 2 3 4 5 6 7 8 Board 1 ON OFF OFF OFF OFF OFF OFF OFF Board 2 OFF ON OFF OFF OFF OFF OFF OFF TABLE 33: Reader Board (RuscoRP) Address Settings Baud Rate 600 Baud 6.34 Switch 101 2 3 4 5 6 7 8 ON ON ON ON ON ON ON ON Picture Perfect Technical Reference Manual CHAPTER Micros 6 Micro Configurations Refer to the figures below for the micro configurations available. FIGURE 20: Direct Connect Micros (No Bi-directional) 1 0 Primary Port Secondary Port Upstream Downstream Modem TTY# None Host 1 None Primary Port Secondary Port Upstream Downstream Modem 2 TTY# None 0 2 None Primary Port Secondary Port Upstream Downstream Modem TTY# None 1 None None FIGURE 21: Dial-up Micro with Micros Downstream 1 0 Primary None Port Secondary None Port Upstream Host Downstream 1 Modem Cardinal None Primary Port Secondary None Port 0 Upstream Downstream 2 Downstream Modem Dial-up + Callback = None 2 Primary Port Secondary Port Upstream Downstream Modem None None 1 None Downstream Dial-up + Callback = None Picture Perfect Technical Reference Manual 6.35 Micro Configurations FIGURE 22: Network Micro without Fallback Dial-up 0 1 Primary NetPort Port Secondary None Port Host Upstream Downstream 1 Modem None Primary Port Secondary Port Upstream Downstream Modem 2 NetPort None 0 2 None Primary Port Secondary Port Upstream Downstream Modem NetPort None 1 None None FIGURE 23: Network Micro with Fallback Dial-up 0 1 Primary Port Secondary Port Upstream Downstream Modem NetPort None Host 1 Cardinal Primary Port Secondary Port Upstream Downstream Modem Callback 2 NetPort None 0 2 Downstream Dialup None Primary Port Secondary Port Upstream Downstream Modem Callback For more information on … ❐ dial-up micros, go to Chapter 8 - Dial-up Micros. ❐ network micros, go to Chapter 9 - Network Micros. 6.36 Picture Perfect Technical Reference Manual NetPort None 1 None Downstream Dialup None CHAPTER 7 Micro Firmware Tools The Micro/5 CPU board contains a Flash EEPROM (Electrically Erasable Programmable Read Only Memory). A personality (i.e. application code) must be downloaded at the time of installation. This same procedure is used to upgrade the EEPROM when necessary. NOTE: Micro/5 CPU boards are shipped with no personality (i.e., application code) installed. You may use one of the following CASI-RUSCO micro firmware installation tools in order to flash application code to a micro: 1. MICTOOL-FLASH (Win95 and Win98) 2. MCUTIL32 (Windows) MCUTIL (DOS utility) 3. Picture Perfect Flash Utility (AIX and UnixWare) Each of these methods will be discussed in more detail on the following pages. Picture Perfect Technical Reference Manual 7.1 MICTOOL-FLASH 1. MICTOOL-FLASH Downloading with MICTOOL-FLASH Win95 and Win98 program distributed on CD-ROM (for FREE) and on the CASI-RUSCO Web site for download. Features: • Flashes all CASI-RUSCO micros (Secure Perfect, Picture Perfect, and Entry Perfect firmware) • Edits micro parameter settings such as phone numbers • Checks syntax of parameter settings (i.e., dial-up micro must have an address) • Provides online help Limitations: • Cannot flash downstream micros • Cannot flash micros via dialing in The FLASH utility is part of the MICTOOL program; thus, it can be accessed from the MICTOOL main screen or a shortcut can be made to the flash.exe if you want to access the flash utility directly. 7.2 Picture Perfect Technical Reference Manual Micro Firmware Tools CHAPTER 7 The utility automatically searches for micros and will usually find a micro within 30 seconds. If no micro is connected, the screen appears as follows: When a micro is connected and found, the screen will display the Micro Type and firmware information (if available). Picture Perfect Technical Reference Manual 7.3 MICTOOL-FLASH A micro can be flashed with application firmware in two ways: • The easiest way is to use Automatic Firmware Flash in the middle of the screen. Press the button that corresponds to the firmware you want. (The buttons will display the latest firmware release on your PC.) • Alternatively, you may press MICRO FLASH and select firmware from a picklist. Updating the MICTOOL Micro Parameter Block When a micro has been detected by the program, the PARAMETERS button is enabled. Press the PARAMETERS button and the program will read the parameters from the micro and present them on the screen. An example is shown below. After you change any parameter, press SAVE TO MICRO to save the new settings in the micro. 7.4 Picture Perfect Technical Reference Manual Micro Firmware Tools CHAPTER 7 Erasing the MICTOOL Application Firmware Individual circumstances may require the erasure of the application firmware. The following procedures indicate the process. • When a micro is connected and found, the screen will display the Micro Type and firmware information. Picture Perfect Technical Reference Manual 7.5 MICTOOL-FLASH • Under Automatic Firmware Flash in the middle of the screen, press any button. • During the flash process, the screen will appear as follows: • Wait approximately five seconds (the Download Status will indicate 1% and the last item in the Download Info block must be Start burning), then press EXIT. The application code is now erased. 7.6 Picture Perfect Technical Reference Manual Micro Firmware Tools CHAPTER 7 2. MCUTIL Downloading with MCUTIL NOTE: When an applicationless micro receives power, it will stay in maintenance mode for 30 seconds, reset, and then enter maintenance mode again. Downloading the firmware should be started immediately after the reset to prevent time-out errors. MCUTIL32 Windows program distributed on disk and on the CASI-RUSCO Web site for download. Features: • Flashes all CASI-RUSCO micros • Edits micro parameter settings such as phone numbers and micro IP address • Flashes downstream micros MCUTIL DOS utility distributed on disk and on the CASI-RUSCO Web site for download. Features: • Flashes all CASI-RUSCO micros except Micro/5-P • Edits micro parameter settings such as phone numbers and micro IP addresses • Flashes downstream micros • Provides a help text file (mcutil.txt) Picture Perfect Technical Reference Manual 7.7 MCUTIL The Micro Configuration Utility (MCUTIL) allows you to ... • create an address for a Micro/5-PX, Micro/5-PXN and MicroProx-P (go to page 7.11) • erase application code on a Micro/5-P, Micro/5-PX, Micro/5-PXN and MicroProx-P (go to page 7.16) • flash a Micro/5-P, Micro/5-PX, Micro/5-PXN and MicroProx-P (go to page 7.18) • view version information for a Micro/5-PX, Micro/5-PXN and MicroProx-P (go to page 7.20) You MUST have a DOS/Windows machine (either a computer or laptop) in order to use this DOS Utility. In addition, you will need a cable to connect the new micro unit to that DOS machine. NOTE: Only one micro unit can be configured at one time. If you have more than one, connect the first one to the DOS/Windows machine that contains the Utility, configure that unit, disconnect it, and then attach the next unit. The steps necessary are detailed in the sections that follow. 7.8 Picture Perfect Technical Reference Manual Micro Firmware Tools CHAPTER 7 Starting the Program The Micro Configuration Utility is a DOS utility that must be run under DOS or under a DOS window if using Windows. 1. Go to a DOS/Windows machine and insert the Application diskette into drive A. 2. Connect the micro to any serial communications port (1 through 12) on the DOS/Windows computer using a cable. COM 1 is the default. (Refer to the MICRO/5 INSTALLATION GUIDE for the correct cable.) 3. If using the diskette, start the utility by typing the following at the DOS prompt: a: mcutil If the installation diskette is in a drive other than A, replace the A in the command above with the letter of your drive. Result: The Password screen appears. 4. Enter the password. If this is the first time entering the program or you did not change the password, enter: master If you changed the password, enter the new password. Result: The Main Menu screen appears. Before continuing, however, you may want to change the setup of the communications port. Communications Port 1 (COM 1) is the default. If you plan on using a port other than COM 1 or need to change the baud rate or address of this port, go to the section that follows. Picture Perfect Technical Reference Manual 7.9 MCUTIL Setting Up the Utility Changing the Communications Port This utility is automatically set to use COM 1 at 9600 baud at the Address 03F8 and IRQ 4. If you wish to change this or use another communications port, follow the steps below. 1. From the Main Menu, select Utility Setup by pressing: S When you enter this screen the first time, the settings on the screen are the default settings. When you make a change, however, those changes will overwrite the default settings. 2. In the Current Active COM Port (1-12): field, enter the number of the COM port you are setting up. 3. In the COM Port Speed (Baud Rate) field, press PgDn to display a picklist and select the desired baud rate. If setting up a MicroProx, you MUST select 9600. 4. Check that the Address and IRQ default settings for the current COM port are correct. If they are not correct, change the settings in the appropriate COM Port field. 5. Press Esc to return to the Main Menu. Changing the Password The default password is master. 1. From the Main Menu, select Utility Setup by pressing: S When you enter this screen the first time, the settings on the screen are the default settings. When you make a change, however, those changes will overwrite the default settings. 2. Move to the Password field using the password. 3. Press 7.10 Esc Tab key and enter a new to return to the Main Menu. Picture Perfect Technical Reference Manual Micro Firmware Tools CHAPTER 7 SMA Utility - Parameter Block Manipulation If the MicroProx-P, Micro/5-PX, or Micro/5-PXN is installed on Picture Perfect as a dial-up connection, an address and phone number along with modem information MUST be configured. Since the MicroProx-P, Micro/5-PX and Micro/5-PXN have no switches to use to set the address, a program called the Switchless Micro Address (SMA) Utility was created. Setting the Address To set the address: 1. From the main menu, select Picture Perfect by pressing: 2 2. From the Picture Perfect Utility Menu, select SMA Utility by pressing: 1 Result: The Utility waits for an answer from a switchless micro that contains Picture Perfect Application Code. — If the attached switchless micro contains Picture Perfect Direct Application Code, the address of No Address for this micro is posted in the top section of the screen entitled Configuration currently saved in the Micro:. The Address of No Address is a correct address for Picture Perfect which will assign the address. — If the attached switchless micro contains Picture Perfect Dial-up Application Code, one or more of the following messages will be displayed which simply means that a connection is being established with the micro: (+++) - Dialup Micro Found. Please Wait.... (ATD) - Dialup Micro Found. Please Wait.... (AT&F) - Dialup Micro Found. Please Wait.... Picture Perfect Technical Reference Manual 7.11 MCUTIL (ATZ) - Dialup Micro Found. Please Wait.... (AT) - Dialup Micro Found. Please Wait.... Upon connection, the address of that micro is posted in the top section of the screen entitled Configuration currently saved in the Micro:. Dial-up micros on Picture Perfect must be given an address. — If the attached switchless micro contains Picture Perfect Network Application Code or there are no micros found with Picture Perfect Application Code, a message will be displayed stating that no micros were found containing Picture Perfect Application Code. 3. Query the micro by pressing: F1 Result: — If the attached micro contained application code, this step places the micro in maintenance mode and displays the current configuration settings of the micro in the top section of the screen entitled Configuration currently saved in the Micro:. — If no micros were found containing Picture Perfect Application Code, this step checks to see if the micro is in maintenance mode (i.e., a new micro). • If a micro is found in maintenance mode, any information currently saved in that micro is displayed in the top section of the screen entitled Configuration currently saved in the Micro:. If there is no information, the message No Address is displayed. • If the message TIME OUT displays, check the connection to the micro and re-query the micro by pressing F1 . If the message still does not change, then this micro is not a switchless micro. You cannot use this Utility. Press Esc to exit the program. 7.12 Picture Perfect Technical Reference Manual Micro Firmware Tools 4. CHAPTER 7 To enter new information or change existing information, press: F2 Result: A cursor displays in the bottom section of the screen entitled Configuration to be saved in the Micro: in the field Micro Address =. 5. If this micro has no address, enter an address at the Micro Address = field and press Enter . If this micro contains an address, you can accept that address by retyping the address and pressing Enter or change it by typing over the existing one and then pressing Enter . If this is a Micro/5-PXN WITHOUT the dial-up option, then enter the letter N in this field for No Address. If this is a Micro/5-PXN WITH the dial-up option, then enter the address for this micro. Result: The cursor moves to the Phone # 1 = field. The format of this number is modem dependent. Check the manual received with your modem for guidelines. 6. Enter the complete phone number that the dial-up micro will use to call the host and press Enter . For example, if the number is (561) 555-6666 and the number 9 needs to be dialed to get an outside line, you would enter: 9,5615556666 The comma is a pause which gives the telephone system time to access an outside line. However, as stated before, the format is modem dependent. Check your modem manual. Result: The cursor moves to the Phone # 2 = field. The format of this number is modem dependent. Check the manual received with your modem for guidelines. 7. Enter the complete phone number that the dial-up micro will use to call the host and press Enter . For example, if the number is (561) 555-6666 and the number 9 needs to be dialed to get an outside line, you would enter: 9,5615556666 Picture Perfect Technical Reference Manual 7.13 MCUTIL The comma is a pause which gives the telephone system time to access an outside line. However, as stated before, the format is modem dependent. Check your modem manual. Result: The cursor moves to the Modem Init = field. Press PgDn to display a picklist of modems. The modem initialization sequence instructs the modem on hanging up. If you do not select a modem and leave this field blank, the following default string is used even though it does not appear in the field: ATE0Q0V1M1X4S0=1S7=60Y1 NOTE: Any time this field is blank, it will automatically default to the above string. 8. If this is a dial-up micro and you wish to use the default string OR this is not a dial-up micro, press Enter . If this is a dial-up micro and you DO NOT wish to use the default, select desired modem from the picklist and the appropriate modem initialization string for that modem will automatically be put into this field. Result: The cursor moves to the Modem Deinit = field. Once you select a modem for the Modem Init=, this field is automatically filled in with the respective deinit string. The deinitialization string instructs the modem on dialing out and answering automatically. If you leave this field blank, the following default string is used even though it does not appear in the field: ATE0Q0V1M1X4S0=1Y1&D0&W NOTE: Any time this field is blank, it will automatically default to the above string. 9. If this is a dial-up micro and you wish to use the default string OR this is not a dial-up micro, press Enter . NOTE: The following seven fields are for networked micros ONLY. If this is not a networked micro, skip to step 17. Result: The cursor moves to the Micro IP field. 7.14 Picture Perfect Technical Reference Manual Micro Firmware Tools CHAPTER 7 10. Enter the IP address of the micro in the form: xxx.xxx.xxx.xxx For example: 192.9.200.90 Result: The cursor moves to the IP Subnet Mask field. 11. Enter the IP subnet mask in the form: xxx.xxx.xxx.xxx For example: 255.255.255.0 Result: The cursor moves to the Host IP field. 12. Enter the IP address of the host. Result: The cursor moves to the Backup Host IP field. 13. Enter the IP address of the backup host. Result: The cursor moves to the Gateway IP field. 14. Enter the IP address of the gateway. Result: The cursor moves to the Hops Count field. 15. Enter the number of hubs, gateways, routers, etc. between the micro and the host. The range is 1 to 255. Result: The cursor moves to the RING Speed field. 16. FOR TOKEN RING NETWORK ONLY! Press PgDn to display a picklist of values. Select one or leave this field blank. If this field is left blank and you are using a Token Ring Network, the value 16 will be used. Result: The cursor moves to the Rx Idle Time. 17. At the Rx Idle Time field, enter the amount of time (20 to 255) the micro will wait to receive an entire message. The default value is 20. 18. Press Esc to exit from Edit mode. Picture Perfect Technical Reference Manual 7.15 MCUTIL 19. Press Esc to save the configuration changes. Result: If these changes were successfully downloaded to the micro, the top section of the screen entitled Configuration currently saved in the Micro: will be updated with this new information. If the changes were not successfully downloaded, a TIME OUT message will display. Press F3 again. 20. Press Esc to return to the Utility Menu. If this is a new installation, download the firmware by using the Flash/Download utility. Go to page 7.18. Erasing the Application Firmware To erase the application firmware: 1. From the main menu, select Picture Perfect by pressing: 2 2. From the Picture Perfect Utility Menu, select SMA Utility by pressing: 1 The Utility waits for an answer from a switchless micro that contains Picture Perfect Application Code. — If the attached switchless micro contains Direct Picture Perfect Application Code, the address of that micro is posted in the top section of the screen entitled Configuration currently saved in the Micro:. — If the attached switchless micro contains Dial-up Picture Perfect Application Code, one or more of the following messages will be displayed which simply means that a connection is being established with the micro: (+++) - Dialup Micro Found. Please Wait.... (ATD) - Dialup Micro Found. Please Wait.... (AT&F) - Dialup Micro Found. Please Wait.... 7.16 Picture Perfect Technical Reference Manual Micro Firmware Tools CHAPTER 7 (ATZ) - Dialup Micro Found. Please Wait.... (AT) - Dialup Micro Found. Please Wait.... Upon connection, the address of that micro is posted in the top section of the screen entitled Configuration currently saved in the Micro:. Otherwise, a message will be displayed stating that no micros were found containing Picture Perfect Application Code. 3. Query the micro by pressing: F1 Result: — If the attached micro contained Application Code, this step places the micro in maintenance mode and displays the current configuration settings of the micro in the top section of the screen entitled Configuration currently saved in the Micro:. — If no micros were found containing Picture Perfect Application Code, this step checks to see if the micro is in maintenance mode (i.e., a new micro). • If a micro is found in maintenance mode, any information currently saved in that micro is displayed in the top section of the screen entitled Configuration currently saved in the Micro:. If there is no information, the message No Address is displayed. • If the message TIME OUT displays, check the connection to the micro and re-query the micro by pressing F1 . If the message still does not change, then this micro is not a switchless micro. You cannot use this Utility. Press Esc to exit the program. 4. The Erase option displays at the bottom of the screen. Press to erase the application code. F12 Result: The following message will display: Application Erased & Micro Reset 5. Press Esc to return to the Utility Menu. Picture Perfect Technical Reference Manual 7.17 3. Picture Perfect Flash Utility 3. Picture Perfect Flash Utility Downloading with Picture Perfect Flash Utility (AIX and UnixWare) Features: • Flashes Micro/5-PXN, Micro/5-PX, MicroProx, and Micro/5-P micros • Flashes downstream micros Limitations: • Cannot edit micro parameter settings such as phone numbers or a micro IP address • Does not provide online help This download procedure can only be used with Picture Perfect Version 1.3 host systems or later. The flash download program to upgrade the EPROMs of a Micro/5 is accessed through the CMENU utility of Picture Perfect or through the flash utility using the command line. You will need to download firmware when: • the micro is in maintenance mode • upgrading to a newer version of application code To flash the micro: 1. From the main menu, select Picture Perfect by pressing: 2 2. From the Picture Perfect Utility Menu, select FLASH/DLOAD by pressing: 2 Result: The Flash Download (DLOAD) Utility screen displays. 7.18 Picture Perfect Technical Reference Manual Micro Firmware Tools 3. CHAPTER 7 Press F2 to edit the default information. You will need to enter the following information: — The address of the micro you wish to flash. If the micro does not have an address, enter any number, for example, 1. — If this is a dial-up micro, enter the phone number. Otherwise leave this field blank. — Enter the name of the HEX file. Press F4 to display a picklist of the HEX files that are found on the system. — Enter the name of the VER file. The VER file is found on the same diskette as this utility. WARNING: Currently, Picture Perfect supports six different VER files in the format: M5Pvvvx, where: vvv x = the version of the application firmware and = O for a Micro/5-PX direct, P for a Micro/5-PX for dial-up, Q for a MicroProx direct, R for a MicroProx dial-up, S for a Micro/5-PXN application and O/S. — If this micro is on a COM port other than 1, enter the appropriate port number from 2 to 12. — If this is a dial-up micro, you have the option of changing the default Init string. We recommend that you try this string first and if it does not work, then change it. Refer to your modem’s manual for more information. 4. When you are done, press 5. Press F1 Esc . to begin the flash. There are two fields near the bottom of your screen: Download Status and Error Messages. These two fields are informational fields and show how the flash is proceeding. If there are any errors, they will be saved to the file error.log. 6. Upon completion, press Esc to return to the Utility Menu. Picture Perfect Technical Reference Manual 7.19 3. Picture Perfect Flash Utility Micro Version for Picture Perfect This option displays the version, date and time of the application firmware, operating system, and boot code files. NOTE: Version information will only be displayed if the micro is running application. To display the information: 1. From the main menu, select Picture Perfect by pressing: 2 2. From the Picture Perfect Utility Menu, select Micro Version by pressing: 3 Result: The Utility waits for a Picture Perfect micro to communicate. The only Picture Perfect micros that will answer are those that have application firmware but do not have a database. 3. If the micro answers, then that micro’s information is posted on the screen. If no micro answered, a window will display asking for the address of the micro. A micro will not answer if it . . . — has a database. The micro will not communicate with the Utility unless the Utility initiates the communication. Enter the micro’s address. That micro’s information will be posted on the screen. — does not contain application firmware. In this case, you will need to flash this micro first and then use this option. 4. Press 7.20 Esc to return to the Utility Menu. Picture Perfect Technical Reference Manual CHAPTER 8 Dial-up Micros Dial-up micros will not operate without a hardware key. For a dial-up Micro/5-P, the hardware key attaches to DB9 RS-232 Auxiliary Port J5 (Peripheral Port) on the Power/Communications board. For a dial-up Micro/5-PX, the hardware key attaches to JP2 on the CPU board. Switches 1 and 2 (Modem Type) must be OFF for Hayes compatible modem on SW2 for the M/4-P and SW1 for the M/5-P and M/5-PX respectively. NOTE: If the micro is flashed with Version 1.5.9 flash code or higher, the dial-up hardware key is no longer needed. Downstream Micros With Picture Perfect 1.5, you can have micros downstream from a dial-up micro (Micro/5-PX only). Each dial-up micro will automatically be sent the phone numbers of up to 16 compatible modem/port lines at the host. If the first line is in use, the micro will automatically try the second line, etc. Preload Utility The preload utility makes an approximation of the badges likely to be used by the micro, and then adds the badge IDs to the micro_relation table. Then reload is used to download the badges to the micro. If it is anticipated that the number of badgeholders using this micro is close to the maximum badge capacity of the micro as purchased, it is not advisable to use the preload utility. Picture Perfect Technical Reference Manual 8.1 Preload Utility For example: preload -mxxx -r > /tmp/mbadges Enter where xxx is the dial-up micro ID and -r means to report the number of badges without marking them. Use vi to review the badge IDs in the file /tmp/mbadges that will be downloaded to the micro if the preload function is used. To run preload enter the following: 1. Log on as root on the main console 2. Type: preload -mxxx Enter where xxx is the micro ID 3. Type: reload xxx & Enter where xxx is the micro ID and & runs the program in the background 8.2 Picture Perfect Technical Reference Manual Dial-up Micros CHAPTER 8 Dial-Up Micro Port Setup On AIX 1. On the main console, log on as root. 2. At the command prompt, type: smit tty 3. Select Add a TTY or Change/Show Characteristics of a TTY, then select the appropriate port. [TOP] Enter [Entry Fields] TTY type TTY interface Description Parent adapter *PORT number BAUD rate PARITY BITS per character Number of STOP BITS TERMINAL type STATE to be configured at boot time tty rs232 Asynchronous Terminal sa1 [1-16] Your port [2400] Your modem [none] baud rate [8] + [1] + [dumb] [available] NOTE: The following attributes are only applicable if /etc/getty is specified as the initial program to run. Enable program? Run level Enable LOGIN TIME before advancing to next port setting STTY attributes for RUN TIME STTY attributes for LOGIN RUN shell activity manager Optional LOGGER name respawn 2 disable [0] [hupcl,cread,brkin> [hupcl,cread,echo> no [ ] + +# + [BOTTOM] Picture Perfect Technical Reference Manual 8.3 Dial-Up Micro Port Setup On Picture Perfect From the Picture Perfect main menu, select Devices/Ports. Set up the form with the following entries: Description: tty: Phone: Line Settings: Modem Type: 8.4 Port-0 Dialup (your description) /dev/tty2 (your tty port number) 9986100 (phone # without prefix or area code of the modem connected to this tty on the host) 2400,8,1, None (for Micro/5-P) 9600,8,1, None (for Micro/5-PX) HAYES 2400 (for Micro/4 and Micro/5-P) HAYES 9600 (for Micro/5-PX) Picture Perfect Technical Reference Manual Dial-up Micros CHAPTER 8 Dial-up Micro Setup Micro Setup From the Picture Perfect main menu, select Devices/Micros. Set up the dial-up micros as you would a normal micro with the following exceptions and additions: Primary Port: NONE Secondary Port: NONE Upstream Micro: HOST Downstream Micro: NONE Modem Type: CASI-RUSCO approved (Baud rates 9600 for M/5-PX) Idle Time: 30 secs (recommended # of seconds of ‘dead time’ before hang-up occurs. Must be greater than [(Host-micro retries) x (Host-micro retry interval)+1]) Max Connect Time: 15 mins (recommended # of minutes the micro and host stay connected; however, after a reset, connection continues 1 hour to allow for badge download) Micro Phone Number: 9,15619986201 (prefix, area code, # host uses to dial micro) Picture Perfect Technical Reference Manual 8.5 Dial-up Micro Setup Micro Dialout Prefix: 9,561 (prefix, area code the micro needs to put in front of the host’s phone # ) Always (The host immediately dials the micro and updates its database) Never (changes are saved and down loaded the next time communications occurs) Ask Operator (prompts operator to call now or save the data for download the next time communications occurs) Host (when the micro calls the host, the host immediately hangs up and calls the micro) Micro (when the host calls the micro, the micro immediately hangs up and calls the host) None (No callback occurs) Upstream Retries: 3 ([(retry) x (retry interval)] must be less than 45 seconds) Upstream Retry Interval: 3 Host-micro Retries: 3 Host-micro Retry Interval: 8 Dial on Updates: Callback: 8.6 ([retry x retry interval] must be less than 25 seconds) Picture Perfect Technical Reference Manual Dial-up Micros Polling Interval 1 hour CHAPTER 8 (Recommended time; interval must be greater than the idle time; max 32,000 sec., 9 hrs) Modem Setup 100% Hayes Smartmodem-compatible modem must be used with the dial-up feature. The Cardinal 28.8 V.34 modem and the Hayes 1200, 2400, and 9600 modem types are pre-defined in your database. It should not be necessary to change the values for these. Modem Initialization and Deinitialization strings: Init String: ATE0X3V1Y1&C1&D2S0=1S7=18&W Deinit String: ATE0X3V1Y1&C1&D2S0=1S7=18&W For a 64-port Concentrator add an H to the end of the Deinit String. The modems at the RS/6000 need the following settings. To set up the modems send the following commands via a dumb terminal or PC using Procomm or another communication software: 1. AT&F (sets it to factory defaults) 2. ATL0 or ATL1 3. AT&D2 Enter (Enter command state when on-to-off transition of DTR occurs after a hang up) 4. AT&C1 Enter (Track status of carrier detect signal) 5. AT&W0 Enter Enter Enter (sets speaker volume to low) (save profile 0) Picture Perfect Technical Reference Manual 8.7 Dial-up Micro Setup The modem at the micro end needs the following settings: 1. AT&F (sets it to factory defaults) 2. ATS0=1 3. ATL0 or ATL1 4. AT&Z0=9,15619986100 Enter (sets to auto-answer after 1 ring) Enter (sets speaker volume to low) Enter Enter (NOTE: This setting applies to Micro/4 and Micro/5-P only.) (stores phone # used to call host in location 0. 9 and “,” to switch to outside line and pause. 1 for long distance, 561 area code, 9986100 phone # ) 5. AT&D0 6. AT&W0 Enter (save profile 0) 7. AT&W1 Enter (save profile 1) 8. AT&V Enter Enter (ignore status of DTR signal) (to view and verify modem settings) NOTE: On some newer modems, the modem data rate and modulation might need to be locked at the line speed used by the port, e.g. 2400 (V22bis), so that the modem does not try to negotiate communication at higher line speeds and prolong connection time. If you notice that the time from dialing to actually getting Carrier Detect is longer than 18 seconds you might have to increase the value of the S7 register for the modem to connect. Also, disable XON/XOFF pass-through flow control. Flash Notes • Flash from Host must be done at console. • Must be logged in as root. • Host to Modem cable must be 8 wire null modem cable 8.8 Picture Perfect Technical Reference Manual Dial-up Micros • CHAPTER 8 Wrap plug forces micro into maintenance mode. The pinouts are as follows: Wrap Plug Pinout DB9F 1 9 2 7 6 8 Micro/5 Aux Port Cabling The cables provided from IBM for use with the 2 planar serial ports work without any adapters from the 8-port or 16-port on the host to the modem. If you don’t have these cables, use the following pinouts: DB25F DB25M TxD 2 2 TxD RxD 3 3 RxD RTS 4 4 RTS CTS 5 5 CTS DSR 6 6 DSR GND 7 7 GND DCD 8 8 DCD DTR 20 20 DTR RI 22 RI 22 RS/6000 Modem Dial-up Picture Perfect Technical Reference Manual 8.9 Cabling Use the following cable pinouts if you are using the 64-port Concentrator: DB25F DB25M TxD 2 2 TxD RxD 3 3 RxD RTS 4 4 RTS CTS 5 5 CTS GND 7 7 GND DCD 8 8 DCD 6 DSR DSR 6 DTR 20 20 DTR RI 22 RI 22 RS/6000 (64-port) Modem Dial-up For a Micro/4 to Modem cable, use part number 320025002. For a Micro/5 to Modem cable, use part number 320025001. 8.10 Picture Perfect Technical Reference Manual CHAPTER 9 Network Micros Micros Downstream The Micro/5-PXN will support up to 7 Micro/5-PX micros downstream using an RS-232 or RS-422 serial connection. Network Micro Setup Before downloading the application, the IP addresses for the micro MUST be set. Refer to the table below for the additional settings needed. These addresses can be set only by using one of the CASI-RUSCO micro firmware installation tools and a serial connection. Refer to Chapter 7 - Micro Firmware Tools for more information. Ethernet CPU On the same LAN as the host • Micro IP Address • Host IP Address • Network Mask Token Ring CPU • • • • Micro IP Address Host IP Address Network Mask Ring Speed (4MB or 16MB) Picture Perfect Technical Reference Manual 9.1 Network Micro Port Setup on Picture Perfect On a different LAN as the host Ethernet CPU Token Ring CPU Above parameters plus: • Router/Gateway IP Address • Hop Count (if not known, use the maximum hop count on the network) Above parameters plus: • Router/Gateway IP Address • Hop Count (if not known, use the maximum hop count on the network) Using fallback dial-up option Use same procedure to flash a dial-up micro using one of the CASI-RUSCO micro firmware installation tools to record micro_id and phone number Install PCMCIA modem card in the internal slot on your Micro/5-PXN CPU board and the PCMCIA network card in the external slot. Next, you will need to add the address and name of each network micro to the hosts file of your Picture Perfect machine. Network Micro Port Setup on Picture Perfect From the Picture Perfect main menu, select Devices/Network Ports. Set up the form with the following entries: Description: Network Micro 0 Port (your description) Host Name: Micro 152 (host name of the network micro) * * Exactly as shown in /etc/hosts 9.2 Picture Perfect Technical Reference Manual Network Micros CHAPTER 9 Network Micro Setup on Picture Perfect From the Picture Perfect main menu, select Devices/Micros. Set up the network micros as you would a normal micro with the following exceptions and additions: Primary Port: Network Micro 0 Port Secondary Port: NONE Modem Type: NONE (select a network micro port) If this is a dial-up network micro: Primary Port: Secondary Port: Network Micro 0 Port (select a network micro port) NONE Modem Type: (select the modem type of the micro’s modem) Complete the remainder of the dial-up screen. Important Information for Firewall Users If your installation requires ANY micro and its corresponding host to communicate through a firewall, then the firewall must be configured to allow for connections through the following range of ports: 6767 to 7800. Picture Perfect Technical Reference Manual 9.3 Network Micro Setup on Picture Perfect Currently, the following ports have been designated for use: Port Name Description 6767 Application Normal operation data port between micro and host. 6768 Key Port for exchanging DES key information. 6868 Reserved Future use port. 7777 Reserved Future use port. The following is a list of products that use these ports: CASI-RUSCO micro firmware installation tools (refer to the MICRO/5 INSTALLATION GUIDE), Picture Perfect, and Micro/5-PX. 9.4 Picture Perfect Technical Reference Manual CHAPTER 10 Model 430/435 and 94x/97x Readers While Picture Perfect supports many readers, only the magnetic stripe Model 430/435 and the proximity 94x/97x series are discussed in this chapter. For more information on these readers or other readers supported by CASI-RUSCO, refer to their installation manual. Model 430/435 Magnetic Stripe Wiring Diagram for the Model 430/435 See next page for the wiring diagram. Picture Perfect Technical Reference Manual 10.1 Model 430/435 Magnetic Stripe FIGURE 24: Wiring Diagram, Model 430/435 Intelligent Reader to Door Strike and Microcontroller 10.2 Picture Perfect Technical Reference Manual One AMP fuse, power supply (fused primary) and relay provided by the installer/customer. Relay coil resistance must be 100 ohms or greater at 12/48VDC. Pull up resistors, 470 ohm, 1/4W required on AUX DO lines on runs over 500 feet installed at micro connector, supplied with the reader. Pull up resistors are not required when wiring to 2SRP or 8RP boards. Maximum cabling distance using 22 AWG telephone wire (unshielded) is 2,000 feet for 12VDC micros or one mile for 48VDC micros. Shielded cable is recommended in electrically noisy environments. If using shielded cable, connect all shields together at the micro end, connect to ground stud in lower left corner of cabinet using 14 AWG wire. No shield connections at reader. 3. 4. 5. 6. Protection diodes may be 1N4002, 1N4003 or 1N4004 for the door strike assembly (supplied by the installer) for DC strikes only. 2. 1. NOTES (Unless otherwise specified): Model 430/435 and 94x/97x Readers CHAPTER Picture Perfect Technical Reference Manual 10 10.3 Model 430/435 Magnetic Stripe Troubleshooting the Model 430/435 Reader If the operation of a component is in doubt, substitute a known good component and retry the system. Always verify wiring against the wiring diagrams before powering up the system. Refer to the following Troubleshooting Chart. IF YOU SEE THIS: EXPLANATION/ACTION: Red LED is always off and green LED is always on. The red LED indicates that power is on and the strike relay is off. The green LED indicates that the strike relay is on. These LEDs are controlled by the input on J1 pin 9. 1. Disconnect the wire on J1 pin 9. If the green LED goes off and the red LED comes on, the problem is probably not with the reader. If the red LED does not turn on and/or the green LED does not turn off when J1 pin 9 is disconnected, replace the reader. 2. Reconnect the wire on J1 pin 9 and measure the voltage at J1 pin 9. A low voltage turns off the red LED and turns on the green LED and strike relay. If the voltage is low, check to see if the host system is turning on the door strike relay. None of the LEDs are on. Swipe a badge through the reader and listen for the beep while watching the yellow LED. • If the beeper sounds and the yellow LED lights briefly, the reader has power. Replace the reader. • If the beeper does not sound and the yellow LED is off, check the power connection to the reader. 10.4 Picture Perfect Technical Reference Manual Model 430/435 and 94x/97x Readers CHAPTER 10 IF YOU SEE THIS: EXPLANATION/ACTION: Reader beeps three short, rapid beeps per second. NOTE: Applies to supervised mode only. The reader has lost communications with the microcontroller. 1. Check reader to microcontroller wiring (refer to the appropriate installation drawing in this manual). Verify that the AUX DO is jumpered to the READER IN on the microcontroller using the resistor supplied with the reader. If the cable length is longer than 500 feet, be sure that the correct pull-up resistor is installed on the microcontroller. 2. Verify that the microcontroller has the correct firmware for a supervised reader (refer to the appropriate microcontroller manual). 3. Try the reader on a different reader input of the microcontroller. If this corrects the problem, the problem is probably in the microcontroller. 4. Replace the reader with a known good reader. If this corrects the problem, return the defective reader for repair. 5. If you have eliminated all of the above possibilities (Steps 1 through 4), there may be a significant electrical noise source present in the installation that is interfering with the reader-to-microcontroller communications. If so, the use of shielded wire for the reader-to-microcontroller connections is recommended. Picture Perfect Technical Reference Manual 10.5 Model 430/435 Magnetic Stripe IF YOU SEE THIS: EXPLANATION/ACTION: Reader beeps three short, rapid beeps per half second. NOTE: Applies to supervised mode only. Indicates a tamper violation. Verify that the tamper switch is held closed by fastening the reader back to the reader. If this does not correct the problem, return the reader for repair. Beeper is always on. • The exit request input will turn the beeper 10.6 on. If the beeper turns off when the exit request switch is activated, the exit request switch is wired wrong or the exit jumper is incorrect. Verify that the exit request switch is wired correctly and that the exit jumper is correctly placed. If in 5029 mode, the exit jumper should be removed or placed in the normally open position. • In the supervised mode, the microcontroller may command the reader to turn on the beeper. If the beeper is always on, verify that the system has not told the reader to turn on the beeper. Refer to the appropriate system manual for details. • Replace the reader with a known good reader. If this corrects the problem, return the defective reader for repair. If the beeper continues to beep, repeat Steps 1 and 2 above. Picture Perfect Technical Reference Manual Model 430/435 and 94x/97x Readers CHAPTER 10 IF YOU SEE THIS: EXPLANATION/ACTION: Yellow LED and/or beeper do not turn on briefly when a badge is swiped. The yellow LED and the beeper turn on briefly to indicate a valid badge read. Perform the following tests using a known good badge: 1. Swipe a known good badge through the reader. If the yellow LED and the beeper do not turn on briefly, replace the reader with a known good reader. If the replacement reader works correctly, return the defective unit for repair. 2. If the yellow LED and the beeper do not turn on briefly on the replacement reader, the badge is probably defective. Picture Perfect Technical Reference Manual 10.7 Model 430/435 Magnetic Stripe IF YOU SEE THIS: Green LED turns on but the door does not unlock properly. OR Green LED does not turn on and door does not open with a valid badge. 10.8 EXPLANATION/ACTION: The green LED is turned on by an external source. When the green LED is on, the door strike relay is on. 1. Verify that the door strike is wired correctly and that the relay jumper is set correctly. Be sure the door is locked when the red LED is on. 2. Remove the wire from J1 pin 9 and place a jumper wire from J1 pin 9 to ground (J1 pin 1). Verify that the green LED is now on. If the door is unlocked, the reader and door strike are operating correctly. If the door does not unlock, reconnect the wire on J1 pin 9 and proceed to Step 3. 3. Remove the wires from J1 pin 6 and J1 pin 4. This disconnects the door strike from the reader. If a fail-safe door strike was used, the door should now be open. If a fail-secure door strike was used, the door should now be locked. Take the two wires that were removed from J1 pin 6 and J1 pin 4 and short them together. Note that the status of the strike has reversed; a fail-secure strike is now unlocked and a fail-safe strike is now locked. If the door strike is working as described above, the reader is defective and should be returned for repair. If the door strike is not working, reconnect the wires and return to Step 1. Picture Perfect Technical Reference Manual Model 430/435 and 94x/97x Readers CHAPTER 10 IF YOU SEE THIS: EXPLANATION/ACTION: Reader beeps more than once when a valid badge is presented. NOTE: Applies to supervised mode only. The reader beeps and the yellow LED lights briefly each time badge data is sent to the microcontroller. When a badge is swiped, the reader reads the badge and tests to see if the badge was read correctly. If the badge was read correctly, the reader sends the data to the microcontroller and waits approximately 1/3 second for the microcontroller to acknowledge receipt of the badge data. If the microcontroller does not acknowledge receipt of the data, the reader sends the data again until it is acknowledged by the microcontroller. Each time the data is sent, the reader beeps briefly. After the reader has sent the badge data unsuccessfully three times, it will stop trying and sound an error signal (three short beeps). This feature is useful in troubleshooting marginal installations. A high level of electrical interference may cause the reader to make multiple attempts at communications with the microcontroller. Picture Perfect Technical Reference Manual 10.9 Model 430/435 Magnetic Stripe IF YOU SEE THIS: EXPLANATION/ACTION: 1. If multiple beeps occur regularly, refer to the installation diagrams to verify that the correct pull-up resistor has been added to the microcontroller. In the presence of high electrical noise levels, this pull-up resistor should improve communications, even on short cable runs. If the problem persists, the use of shielded cable is recommended. 2. The reader sounds an error signal immediately after a badge is read, if a badge data parity error or an LRC error (message integrity) was detected. If this occurs with known good badges, replace the reader and return the defective reader for repair. If the problem is present on all readers, replace the defective badge. 10.10 Picture Perfect Technical Reference Manual Model 430/435 and 94x/97x Readers CHAPTER 10 Model 94x/97x Proximity Readers Wiring Diagram for the Model 94x/97x FIGURE 25: Wiring Diagram, Model 94x/97x - Supervised F/2F Mode Picture Perfect Technical Reference Manual 10.11 10.12 Picture Perfect Technical Reference Manual Shielded cable is recommended in electrically noisy environments. If using shielded cable, connect all shields together at the micro end. Connect to ground stud in the lower left corner of Micro/2/4/5 cabinets using 14 AWG wire. No shield connections at the reader. If using a local power supply do not connect +12V line from the microcontroller to the reader. However, the negative side of the power supply must be connected to the micro (pin 2 on the reader port). Keep the wiring from power supply to reader less than 50 feet. Switching the external indicator drives to GND activates the indicator. High impedance or +12V deactivates indicators. These drives may also be connected to user supplied, external indicating circuitry. Refer to the appropriate system manual to determine whether this connection is required for door switch operation. Blocking diodes may be 1N4148 or similar, supplied by the installer and located in a secured area. Protection diodes may be 1N4002, 1N4003, or 1N4004 (installer supplied) for the door strike assembly. Fuse, power supply, door strike, and relay are provided by the installer. 2. 3. 4. 5. 6. 7. 8. 9. 10. If the door contact switch is not used, link reader pin 10 to pin 2. For Micro/2/4/5 only: a 470 ohm, 1/2W, pull-up resistor is required between +12VDC and READER DATA 1. The pull-up resistor should be installed at the microcontroller’s terminal block. Resistors are supplied with the reader. Pull up resistors are not required when wiring to 2SRP or 8RP boards. 1. NOTES (Unless otherwise specified): Model 94x/97x Proximity Readers Model 430/435 and 94x/97x Readers CHAPTER 10 Testing the 94x/97x Reader Follow the steps below to verify that the reader is working correctly. 1. Check all cabling and electrical connections from the reader to the microcontroller. 2. Verify that the microcontroller is properly configured. Refer to the appropriate CASI-RUSCO microcontroller manual. 3. Verify that the reader switches are properly set for the power setting, cabling type, distance, and desired mode of operation. 4. Apply power to the reader and verify that the yellow LED is on. You may want to use a multimeter to test the voltage at the reader’s pigtail connector J1, using ground (pin 2) as a reference. The power pin (pin 1), data lines (pins 6 and 7) and door DO (pin 4) should all read approximately 12V. 5. Check that the proper version of firmware is installed in the microcontroller. Refer to the appropriate microcontroller manual. 6. Close the tamper switch by joining the reader and backplate. When all wires are connected to the reader, ensure that the supervision function is operating properly (if a supervised mode is selected), by verifying that the reader is not sounding a short triple beep every 30 seconds and the red LED is not flashing slowly (every 2 seconds). If such an alarm is present, refer to the troubleshooting guide at the end of this manual. Note: In silent supervised mode, no indication of loss of supervision is provided, except badges will not be read. 7. Select a known good Proximity Perfect or Prox Lite test badge. Be sure the badge is properly entered in the host system, and the micro badge data format matches the reader. If the reader is used with a keypad (Models 972 and 973 only), assign a proper PIN. 8. Check that the door is secure. Present the badge to the reader. Observe the reader beeps briefly and the yellow LED blinks off. Picture Perfect Technical Reference Manual 10.13 Model 94x/97x Proximity Readers 9. If the reader is used with a keypad (Models 972 and 973 only), enter a PIN when the green LED flashes. Refer to the host manual for instructions on entering the PIN. Observe that the green LED turns on indicating a valid access has been granted by the host. 10. Open the door. This verifies that the door strike operates correctly. Troubleshooting Guide for the 94x/97x If the operation of a component is in doubt, substitute a known good component and retry the system. Always verify wiring against wiring diagrams before powering up the system. This section of the manual is split into three sections. The first is applicable to all installations, the second provides additional diagnosis for unsupervised readers and the final section provides additional diagnosis for supervised readers. All Installations All LEDs are on and the beeper is on (if enabled): Usually an indication that the reader’s voltage is too low. This may be caused by having the wrong reader voltage selected at the microcontroller or too long a cable between the reader and the microcontroller. 1. Measure the reader supply voltage at the microcontroller. It should read between 12 and 15VDC. If the voltage is correct, continue to step 2 below. If the voltage is incorrect, refer to the appropriate microcontroller manual and correct the voltage. 2. Set the reader to low power mode if the cable distance is too long. This may correct the problem. 3. If the problem is still present, while in low power mode, measure the voltage between J1 pin 1 (power) and J1 pin 2 (ground). This voltage should be greater than 8VDC and less than or equal to the reader supply voltage. If the voltage is too low, correct the wiring. If the voltage is correct, replace the reader. 10.14 Picture Perfect Technical Reference Manual Model 430/435 and 94x/97x Readers CHAPTER 10 None of the LEDs are on: Check that the beeper is enabled, then present a known good Proximity Perfect or Prox Lite test badge to the reader, while listening for the beeper. If the beeper sounds, the reader is faulty and should be replaced. If the beeper does not sound, check the power connections to the reader and check the reader supply voltage at connector J1 pin 1. The green LED is always on: The green LED indicates that the door strike is open. It is controlled by the input on connector J1 pin 4. 1. Disconnect the wire on J1 pin 4. If the green LED stays on, the reader is faulty and should be replaced. If the green LED goes off then the problem is most likely not in the reader. 2. Reconnect the wire on J1 pin 4 and measure the voltage at J1 pin 4. Low voltage turns on the green LED. If the voltage is low, check to see if the host system is turning on the door strike. The beeper doesn’t sound and the yellow LED doesn’t blink when a badge is presented to the reader OR The badge read range is very poor: When the beeper sounds and the yellow LED blinks off, it indicates that a badge has been read and its data sent to the microcontroller. NOTE: The beeper will not sound if it has been disabled. 1. Models 941, 971 and 973: Check that the metal backplate is installed correctly. See the appropriate installation drawing in this manual for details. All other models: Be sure they are not mounted on or near a metal wall or large metal object. 2. Check that the reader is not mounted within 3 feet (1 meter) of a computer terminal or within 10 inches (250mm) of another Proximity Perfect reader. The only exception to this 10 inch (250mm) limit is for 941, 971, and 973 readers installed on the optional, back-to-back, metal mounting plates. Picture Perfect Technical Reference Manual 10.15 Model 94x/97x Proximity Readers 3. Present a Proximity Perfect test badge (known to be working) to the reader. If the beeper and yellow LED still fail to indicate a valid badge read and send, replace the reader with a reader that you know is working correctly. If this corrects the problem, the original reader is faulty and should be replaced. If this does not correct the problem, the badge is probably defective. The door does not open and the green LED does not turn on when a badge is presented: 1. Verify that the badge and reader are properly entered into the system. 2. Verify that the door strike and the green LED are wired correctly. Since the green LED and the door strike are separate indicators, this problem is not an indication of a defective reader. The green LED does not turn on, but the door strike unlocks the door when a valid badge is presented: 1. Verify that the door DO is wired correctly. Refer to the appropriate wiring diagram. 2. Disconnect the wire from J1 pin 4 (green LED) and connect J1 pin 4 to J1 pin 2 (ground). If the green LED is now on, the reader is good and the connection to the reader is defective. If the green LED does not turn on, replace the reader. Green LED turns on but the door does not open: Verify correct door strike wiring and operation. The reader is functioning properly. The beeper is always on and/or the yellow LED is off: The yellow LED blinks off and the beeper sounds while a key is pressed (Models 972 and 973 only), as long as the reader DIP switches are not set to disable the beeper. 10.16 Picture Perfect Technical Reference Manual Model 430/435 and 94x/97x Readers CHAPTER 10 Unsupervised Modes Only Beeper sounds a short triple beep every 30 seconds and the red LED is on: Indicates a tamper violation. Verify that the bar magnet is correctly located on the inside of the reader backplate and that the reader is mounted correctly. If it is, the reader is faulty and should be replaced. Supervised Modes Only Reader sounds a short triple beep every 30 seconds and the red LED flashes slowly (every 2 seconds): The reader has lost communication with the microcontroller. 1. Check the reader-to-microcontroller wiring. Refer to the appropriate installation drawing. Verify that the AUX DO is jumpered to the READER DATA 1 on the microcontroller. 2. Verify that the correct pull-up resistor is installed on the microcontroller. 3. Verify that the microcontroller has the correct firmware for a supervised reader. Refer to the manual that came with your microcontroller for instructions. 4. Try the reader on a different reader input of the microcontroller. If this corrects the problem, then the microcontroller is probably causing the problem. 5. Replace the reader with one you know is working correctly. If this corrects the problem, then the reader is probably faulty and should be replaced. 6. If none of the above steps have identified the problem, there may be a significant noise source present in the installation which is interfering with the reader-to-microcontroller communications. If this is the case, use shielded wire for reader-to-microcontroller connections. Picture Perfect Technical Reference Manual 10.17 Model 94x/97x Proximity Readers The beeper sounds and the yellow LED blinks off more than once when a valid badge is presented: The beeper sounds and the yellow LED blinks off every time badge data is sent to the microcontroller. When a badge is presented to the reader, data is transmitted from the badge to the reader. The reader interprets and checks the data received to make sure it has not been corrupted. The reader then sends the data to the microcontroller and waits approximately 1/3 of a second for the microcontroller to acknowledge receipt. If no acknowledgement is received during this time, the reader resends the data causing the beeper to sound again and the LED to blink off. After the third unacknowledged attempt, the reader stops trying and indicates a communications error. This feature is useful in troubleshooting marginal installations where a high level of electrical noise may cause the reader to make multiple attempts at communications. 1. If multiple beeps occur regularly, refer to the installation drawings to verify that the correct pull-up resistor has been added to the microcontroller. 2. Replace the reader with one you know is working correctly. If this solves the problem, the original reader is probably faulty and should be replaced. If the problem persists, use shielded cable between the microcontroller and the reader. The reader sounds a short triple beep every 30 seconds and the red LED flashes quickly (every 400ms): Indicates a tamper violation. Verify that the bar magnet is correctly located on the inside of the reader backplate. If it is, then the reader is faulty and should be replaced. The beeper and/or red LED are always on: The microcontroller may command the reader to turn on the red LED and the beeper as long as the reader DIP switches are not set to disable the beeper. If the door status switch input at J1 pin 10 is not tied to ground, the reader informs the system that the door is open. The system may then activate the alarm at the reader. If this is not the problem, then the system software probably told the reader to activate its alarm. Refer to the appropriate system manual for conditions that cause the software to activate the alarm. 10.18 Picture Perfect Technical Reference Manual Model 430/435 and 94x/97x Readers CHAPTER 10 If it appears that no such system command is active, replace the reader with one you know works correctly. If this solves the problem, the original reader is faulty and should be replaced. The green LED flashes quickly (every 400ms): This indicates that the microcontroller has requested a PIN entry on a Model 972 or 973 reader with a keypad. For all other models, check the reader configuration on your system to be sure a keypad reader was not selected. Picture Perfect Technical Reference Manual 10.19 Model 94x/97x Proximity Readers NOTES 10.20 Picture Perfect Technical Reference Manual CHAPTER 11 Console Settings IBM 3151, 3161 ASCII Display Setup for the RS/6000 The following table provides the display setup settings for the IBM 3153. TABLE 24: IBM 3151, 3161 ASCII Display Setup for the RS/6000 Option RS-232 GENERAL Machine Mode IBM 3151 PC Screen NORMAL Row and Column 24 x 80 Scroll JUMP Auto LF OFF CRT Saver OFF Line Wrap ON Message Type NON-DISPLAY Forcing Insert OFF Tab Field Picture Perfect Technical Reference Manual 11.1 IBM 3151, 3161 ASCII Display Setup for the RS/6000 TABLE 24: IBM 3151, 3161 ASCII Display Setup for the RS/6000 (Continued) Option Cursor RS-232 STEADY-BLOCK COMMUNICATION Operating Mode ECHO Line Speed (bps) 9600 Word Length (bits) 8 Parity NO Stop Bit 1 Turnaround Character CR Interface RS-232C Line Control IPRTS Break Signal (ms) 500 Send Null Suppress ON Pacing XON/XOFF KEYBOARD Generated Code Set ASCII Enter * SEND Return * NEW LINE New line * CR/LF Send * LINE 11.2 Picture Perfect Technical Reference Manual Console Settings CHAPTER 11 TABLE 24: IBM 3151, 3161 ASCII Display Setup for the RS/6000 (Continued) Option Insert Character * RS-232 SPACE * If Available PRINTER* Line Speed (bps) 9600 Word Length (bits) 8 Parity NO Stop Bit 1 Characters NATIONAL DTR Pacing OFF *. Set up if printer is attached. Picture Perfect Technical Reference Manual 11.3 IBM 3153 Display Setup IBM 3153 Display Setup The following table provides the display setup settings for the IBM 3153. TABLE 25: IBM 3153 ASCII Display Setup for the RS/6000 Option RS-232 F1 Quick Emulation IBM 3151 Enhanced On Comm Mode Full Duplex Host/Printer EIA/Para EIA Baud Rate 9600 Aux Baud Rate 9600 Language U.S. EIA Data Format 8/1/N Aux Data Format 8/1/N Sessions One F2 Genrl Emulation IBM 3151 Curs Dir Left to Right Screen Saver 15min Bell Length 140 ms Enhanced On Auto Scroll On 11.4 Picture Perfect Technical Reference Manual Console Settings CHAPTER 11 TABLE 25: IBM 3153 ASCII Display Setup for the RS/6000 (Continued) Option RS-232 Bell Volume 06 Setup Lang U.S. Auto Wrap On Monitor Mode Off Warning Bell On Sessions One F3 Displ Display Cursor On Pages 01 Columns 80 Width Change Clear Off Cursor Steady Block Page Length 24 Scroll Jump Speed Fast Viewports 1 Screen Video Normal Overscan Borders On Refresh Rate 71 Hz Picture Perfect Technical Reference Manual 11.5 IBM 3153 Display Setup TABLE 25: IBM 3153 ASCII Display Setup for the RS/6000 (Continued) Option RS-232 F4 Kybd Language U.S. Keyclick Off Margin Bell Off Num Lock Toggle Char Set National Key Repeat On Key Lock Caps Key Mode ASCII Key Rate 20 cps Caps Lock Toggle F5 Keys Return Key New Line Send Key Page Desk Acc Ctrl <- UDKS Emul Dependent Enter Key Return Insert Character Space Pound Key U.S. New Line <CR> Backspace <BS>/<BS> 11.6 Picture Perfect Technical Reference Manual Console Settings CHAPTER 11 TABLE 25: IBM 3153 ASCII Display Setup for the RS/6000 (Continued) Option Return Key Repeat RS-232 Off F6 Ports EIA Baud Rate 9600 AUX Baud Rate 9600 EIA Xmt Xon-Xoff Aux Xmt Xon-Xoff EIA Data Format 8/1/N Aux Data Format 8/1/N EIA Recv Xany-Xoff Aux Recv Xany-Xoff EIA Parity Check Off Aux Parity Check Off EIA Xmt Pace Baud Aux Xmt Pace Baud F7 Host Comm Mode Full Duplex Break 500ms Recv <CR> <CR> Alt Input Data On Local Off Line Control IPRTS Picture Perfect Technical Reference Manual 11.7 IBM 3153 Display Setup TABLE 25: IBM 3153 ASCII Display Setup for the RS/6000 (Continued) Option RS-232 Recv <DEL> Ignore Turnaround Char <CR> Null Suppress Off Disconnect 2 sec Send ACK Off Send Null Suppress On F8 Print Print National Secondary Recv Off Prnt Line Term <CR><LF> Indep Pass Thru Off Prnt Block Term None F9 Emul Char Set National Force Insert Off Status Line Indicator Set Control Permanent WP_Graphics On F10 Tabs Auto Init Tabs Off Tab Field 11.8 Picture Perfect Technical Reference Manual Console Settings CHAPTER 11 TABLE 25: IBM 3153 ASCII Display Setup for the RS/6000 (Continued) Option RS-232 F11 AnsBk Answerback Mode Off IBM 3151 and IBM 3153 TTY Settings on the RS/6000 Follow the steps below to access the tty settings on the RS/6000: 1. Log on as root on the main console. 2. At the # prompt, type: smit tty 3. Select Add a TTY or Change/Show Characteristics of a TTY, then select the appropriate port. 4. Type or select values in entry fields. Press all desired changes. [TOP] Enter AFTER making [Entry Fields] TTY type TTY interface Description Parent adapter *PORT number BAUD rate PARITY BITS per character Number of STOP BITS TERMINAL type STATE to be configured at boot time tty rs232 Asynchronous Terminal sa0 [s1] [9600] [none] [8] [1] [ibm3151] [available] Picture Perfect Technical Reference Manual + + + + + + 11.9 IBM 3151 and IBM 3153 TTY Settings on the RS/6000 NOTE: For AIX Version 4.2.1, the following field titles and entry fields will not appear. DMA Read Trigger Transmit buffer count Name of initial program to run on 0,1,2,3 [16] [/etc/getty] + # NOTE: The following attributes are only applicable if /etc/getty is specified as the initial program to run. Enable program? Run level Enable LOGIN TIME before advancing to next port setting STTY attributes for RUN TIME STTY attributes for LOGIN RUN shell activity manager Optional LOGGER name respawn 2 disable + [0] +# [hupcl,cread,brkint,icrnl, opost,tab3,onlcr,isig,icanon, echo,echoe,echok,echoctl, echoke,imaxbel,iexten] [hupcl,cread,echoe,cs8, ixon,ixoff] no + [ ] [BOTTOM] 11.10 Picture Perfect Technical Reference Manual CHAPTER 12 Operating System Commands DOS/UNIX Similarities Action DOS Command UNIX Command List files in current directory dir ls -<options> where <options> are: ltaR l = long t = sort by time a = all R = subdirectories Change directory cd cd Display the contents of a file type cat Copy a file copy cp Change the name or location of a file rename mv Create a directory mkdir or md mkdir Directory designation \ / Delete or remove a directory rd rmdir Picture Perfect Technical Reference Manual 12.1 DOS/UNIX Similarities Action Delete a file DOS Command del UNIX Command rm -i where -i is an option that prompts you to verify the deletion Include everything * * Match single character ? ? Clear the screen cls clear 12.2 Picture Perfect Technical Reference Manual Operating System Commands CHAPTER 12 Common UNIX Commands UNIX Command Meaning pwd present working directory grep [word] [filename] searches for a pattern designated by the [word] option in the file designated by [filename] Flags available: -v = does not contain word, -i = ignore upper or lower case) [..] > [filename] outputs to a file pr [filename] prints file on new page (-3=print in 3 columns) [...] < [filename] inputs from a file wc [filename] counts lines, words and characters, (-l=count lines) tail [filename] (-10=prints last 10 lines of a file, -f=prints changes written to the file) | (pipe) connects two programs du [directory] lists size of directory and subdirectories spell [filename] checks spelling Picture Perfect Technical Reference Manual 12.3 Common UNIX Commands UNIX Command find [where] [what] [action] Meaning searches for a phrase or word find / -name core -print find /usr/ -size +500 -print (searches for files larger than 500 blocks) find /usr -mtime +30 -print (searches for files modified 30 days ago) 12.4 -atime -n (files accessed fewer than n days ago) -ctime +n (files changes more than n days ago) Picture Perfect Technical Reference Manual Operating System Commands CHAPTER 12 AIX Operating System Commands • To determine hardware installed and available on the system, use the following command: lsdev -C -H | pg • To determine allocated/unallocated disk space on the system, list the volume groups on the system by using the following command: lsvg • Enter Enter To check the unallocated disk space in rootvg, enter the following: lsvg rootvg Enter Then, look for the lines that list the PPs: TOTAL PPs: 159 (636 megabytes) FREE PPs: USED PPs: • 4 (16 megabytes) 16 megabytes free 155 (620 megabytes) To determine the amount of memory on the system, use the following command: lsattr -E -l sys0 | grep realmem Enter Displays: realmem 32768 Amount of usable physical memory in Kbytes 32 megabytes Picture Perfect Technical Reference Manual 12.5 AIX Operating System Commands • To determine tape drives defined/available, use the following command: lsdev -H -C -c tape Enter Displays: name status location description rmt0 rmt1 Available Defined 00-08-00-20 00-08-00-30 2.3 GB 8mm Tape Drive 150 MB 1/4-Inch Tape Drive • Machine CPU # SCSI address SCSI Slot # Cable # (00 for SCSI) To determine tty ports defined/available, use the following command: lsdev -H -C -c tty Enter Displays: name status location description tty0 tty1 tty2 tty3 Available Available Available Defined 00-00-S1-00 00-00-S2-00 00-06-01-00 00-06-S1-01 Asynchronous Asynchronous Asynchronous Asynchronous • Terminal Terminal Terminal Terminal To determine maximum number of processes allowed per user, use the following command: lsattr -E -l sys0 -a maxuproc Enter Displays: maxuproc 40 Verify that maxuproc is set to 100. To change: chdev -l sys0 -amaxuproc=<number> 12.6 Picture Perfect Technical Reference Manual Enter Operating System Commands • CHAPTER 12 To determine the amount of paging space on the system, use the following command: lsps -a Enter Displays: Page Space hd6 Phys Volume hdisk0 Volume Group rootvg Size 64MB %Used 59 Act yes Auto yes Verify that the Paging Space %Used is around 50%. To increase Paging Space: Enter chps -s <New LPs> <PS Name> For example, to increase the Paging Space by 16MB, type: chps -s 4 hd6 • Enter To check the status of the CPU, memory, paging, etc., use the following command: vmstat <n> Enter where n=number of seconds between status checks To break from the operation, use: Ctrl C Picture Perfect Technical Reference Manual 12.7 AIX Operating System Commands • To send a file via modem, use the following command : xmodem -s <filename> AIX UnixWare Enter xmodem -sb <filename> where s=send • To receive a file via modem, use the following command: xmodem -r <filename> AIX UnixWare Enter xmodem -rb <filename> where r=receive • To verify a backup or check the contents of a floppy, tape, or disk: cbr -c -v -f Enter (verify from floppy) cbr -c -v -t Enter (verify from tape) cbr -c -v -d <filename> 12.8 Enter (verify from disk) Picture Perfect Technical Reference Manual Operating System Commands CHAPTER 12 Copy Files To Disk Or Tape tar [option letters] file or directories where: create (wipe out old) new tape append to the end verbose (displays file names on screen) extract from tape or disk table of contents (directory) device disk or tape to use /dev/???x (where x is the unit number: 0, 1, 2, etc.) /dev/rfd0 (floppy) /dev/rmt0 (tape on PS/2’s, 8mm tape on RS/6000’s) /dev/rmt0.4 (1/4" tape on RS/6000’s) filename (archive to/from file) c r v x t f • To turn retensioning off on the tape device use the following command: Enter chdev -l rmt0 -a ret=no Examples: a. Create a tape with /u/peter and below: cd /u/peter tar cvf /dev/rmt0 ./* AIX UnixWare b. Enter tar cvf /dev/rmt/ctape1 ./* Enter List contents of tape tar tvf /dev/rmt0 AIX UnixWare c. Enter Enter tar tvf /dev/rmt/ctape1 Enter Extract in a different directory cd /u/peter/doc AIX UnixWare Enter tar xvf /dev/rmt0 ./* or _ tar xvf /dev/rmt/ctape1 Enter Enter Picture Perfect Technical Reference Manual 12.9 Copy Files To Disk Or Tape If you get an error message pptape does not exist while using the tape drive in Picture Perfect, the tape device might not be linked (pptape links to only one tape device). Verify that /dev/pptape and /dev/pptapenr are linked by entering the following: ls -li /dev/pptape* /dev/rmt0 AIX UnixWare Enter ls -li /dev/pptape* /dev/rmt/ctape1 Enter Results should return the following: 67 crw-rw-rw- 2 root system 12,0 Jan 17 17:52 /dev/pptape 68 crw-rw-rw- 2 root system 12,1 Jan 17 17:52 /dev/pptapenr 67 crw-rw-rw- 2 root system 12,0 Jan 17 17:52 /dev/rmt0 should match 12.10 should match Picture Perfect Technical Reference Manual Operating System Commands CHAPTER 12 If not, you need to do the following: a. Log on as root b. Type the following command: pptapesetup • Enter To load a program package* from tape using the cpio command use the following: 1/4" tape (no rewind and where x is the tape unit number) cpio -icBmdu < /dev/rmtx.5 Enter 8 mm tape (no rewind and where x is the tape unit number) cpio -icBmdu < /dev/rmtx.1 Enter * Depending on the number of packages on the tape. The command might have to be run multiple times to position the tape at the right package. Picture Perfect Technical Reference Manual 12.11 Copy Files To Disk Or Tape • To load a specific file* from tape using the cpio command use the following: 1/4" tape (no rewind) cpio -icBmdu [filename] < /dev/rmtx.5 8 mm tape (no rewind) cpio -icBmdu [filename] < /dev/rmtx.1 Example: cpio -icBmdu cas/bin/cba < /dev/rmt0.1 Enter * Depending on the number of packages on the tape. The command might have to be run multiple times to position the tape at the right package. • To list the table of contents use the following: 1/4" tape cpio -itvBc < /dev/rmtx.4 Enter 8 mm tape cpio -itvBc < /dev/rmtx 12.12 Enter Picture Perfect Technical Reference Manual Operating System Commands CHAPTER 12 UnixWare Only To check what is configured in DCU, use the following command from the root prompt: resmgr Displays messages similar to the following: KEY MODNAME UNIT IPL ITYPE IRQ IOADDR MEMADDR DMAC BINDCPU BRDBUSTYPE BRDID SLOT ENTRYTPE 2 rtc 1 5 1 8 - - - - - - - - - 1 3 kd 1 6 2 1 60 62 a0000 bffff - - - - - 1 4 kd 1 - - - 64 64 c0000 c7fff - - - - - 1 5 fd 1 4 2 6 3f0 3f7 - - 2 - - - - 1 6 dma 1 - - - 0 1f - - - - - - - 1 7 dma 1 - - - c0 df - - 0 - - - - 1 8 dma 0 - - - 80 9f - - - - - - - 1 9 cram 1 - - - 70 7f - - - - - - - 1 10 atup 0 - - - - - - - - - - - - 1 11 atup 0 - - - 40 5f - - - - - - - 1 12 atup 0 - - - 20 3f - - - - - - - 1 13 atup 0 - - - a0 bf - - - - - - - 1 14 asyc 1 9 1 4 3f8 3ff - - - - - - - 1 Serial Ports 15 asyc 1 9 1 3 2f8 2ff - - - - - - - 1 16 - - - - - - - - - - - 4 0x80860484 - 17 adsl 0 5 4 11 fc00 fcff c8000 ca7ff - - 4 0x90047178 - 18 - - - 4 15 - - c0000 c7fff - - 4 0x533388f0 - 19 mfpd 1 5 1 7 378 37f - - - - - - - 1 Parallel Port 20 epca 16 - - - 324 327 d0000 d7fff - - - - - 1 21 ee16 4 6 1 5 300 30f - - - - - - - 1 Ethernet Picture Perfect Technical Reference Manual 12.13 UnixWare Desktop UnixWare Desktop The UnixWare Desktop is used to add hosts, add printers, and access an X-Terminal window. • To add a host, select Admin Tools, Networking, then Internet Setup. • To add a printer, select Admin Tools, then Printer Setup. • To access an X-Terminal window, select Applications, then Terminal. 12.14 Picture Perfect Technical Reference Manual CHAPTER 13 Picture Perfect System Commands TPS (Transaction Processor) Starting TPS For more information about ipcs, see page 17.1. 1. Log on as root or su to root. 2. Verify that INFORMIX is up and running ( ipcs); if not, bring up INFORMIX (INFORMIX has to be up before starting TPS). 3. Type: cd /cas/log 4. To set the path, type: ./cas/bin/profile 5. Type: tps 6. Verify that TPS is up and running (ipcs). Enter Enter Enter Picture Perfect Technical Reference Manual 13.1 TPS (Transaction Processor) Stopping TPS For more information about ipcs, go to page 17.1. 1. 2. Log on as root or su to root. Verify that there are no operators logged on by typing: ps -ef | pg Enter 3. Type: cd /cas/log 4. Type: zap 5. Verify that TPS has stopped running (ipcs). Enter Enter Restarting TPS 1. When restarting TPS immediately, verify that TPS has stopped running completely. Wait 30 seconds before restarting TPS. 2. Follow the Starting procedures listed above. 13.2 Picture Perfect Technical Reference Manual Picture Perfect System Commands CHAPTER 13 INFORMIX Database Starting INFORMIX For more information about ipcs, go to page 17.1. 1. Log on as root or su to root. 2. Verify that INFORMIX and TPS are not running (ipcs). 3. Become an INFORMIX user by typing: su - informix 4. Type: tbinit 5. Verify that INFORMIX is up and running (ipcs). Enter Enter Stopping INFORMIX For more information about ipcs, go to page 17.1. 1. Log on as root or su to root. 2. Verify that TPS is not running ( ipcs). 3. Type: su - informix 4. Type: tbmode -ky 5. Verify that INFORMIX has stopped running ( ipcs). Enter Enter Picture Perfect Technical Reference Manual 13.3 Rebooting/Shutting Down Rebooting/Shutting Down AIX 1. Log on as root from system console. 2. Verify that there are no operators logged on. 3. Shut down Picture Perfect; then, type: rc.pperf -k 4. Enter Type: shutdown (k = kill) -Fr Enter (r=reboot, h=halt) now UnixWare 1. Make sure no one is logged on as a Picture Perfect operator. 2. Log on as owner. 3. Double click on the Shutdown icon. 4. Confirm shutdown by clicking on Shutdown. 5. Click on EXIT. 6. When the following message appears: Press any key to reboot. . . you can reboot by pressing any key or shut down the system by powering it off. 13.4 Picture Perfect Technical Reference Manual Picture Perfect System Commands CHAPTER 13 Picture Perfect Stopping Picture Perfect AIX 1. Log on as root from system console. 2. Make sure nobody is logged on as an operator. 3. Type: rc.pperf -k Enter (k=kill) UnixWare 1. Make sure no one is logged on as a Picture Perfect operator. 2. Log on as owner. 3. From the Desktop, select Applications folder. 4. From the Applications folder, select Terminal.pp. 5. From the Terminal.pp window at the $ prompt, type: su Enter 6. At the password prompt, enter root’s password. 7. Type: rc.pperf -k (k = kill) Enter Picture Perfect Technical Reference Manual 13.5 Picture Perfect Starting Picture Perfect AIX 1. Log on as root from system console. 2. Make sure Picture Perfect is not running (ipcs). 3. Type: rc.pperf Enter UnixWare 1. Make sure no one is logged on as a Picture Perfect operator. 2. Log on as owner. 3. From the Desktop, select Applications folder. 4. From the Applications folder, select Terminal.pp. 5. From the Terminal.pp window at the $ prompt, type: su Enter 6. At the password prompt, enter root’s password. 7. Type: rc.pperf 13.6 Enter Picture Perfect Technical Reference Manual Picture Perfect System Commands CHAPTER 13 XDM (X Display Manager) Stopping XDM 1. Log on as root. 2. To get the XDM’s process ID, type: ps -ef 3. Type: | kill Enter grep xdm Enter <process -9 id> NOTE: When multiple XDMs are running, kill the XDM with the lowest process ID. Starting XDM 1. Log on as root. 2. Type: cd /usr/bin/X11 3. Type: Enter Enter xdm Picture Perfect Technical Reference Manual 13.7 Picture Perfect Redundant System Picture Perfect Redundant System Stopping PPRS 1. Log on as root. 2. Type: cd / 3. Type: . /cas/bin/profile 4. Type: pprscmd stop Enter Enter Enter Starting PPRS 1. Log on as root. 2. Type: cd / 3. Type: . /cas/bin/profile 4. Type: pprscmd start Enter Enter Enter NOTE: Primary on Primary host or Backup on Backup host 13.8 Picture Perfect Technical Reference Manual Picture Perfect System Commands CHAPTER 13 Procedure To Drop and Reload Database (AIX and UNIX) WARNING: ALL DATA WILL BE LOST !!! This should only by executed on stand-alone systems. On any other system, this procedure should be completed with CASI-RUSCO assistance. 1. Log on as root. 2. Make sure no one is logged on as an operator. 3. Type: . /cas/bin/profile 4. Type: rc.pperf Enter Enter -k Wait 15 seconds. 5. Type: su - informix 6. Type: tbinit 7. Type: cd /tmp 8. Type: vi kill.sql Enter Enter Enter Enter Enter the following: i (for Insert mode) close database Enter drop database proteus (DO NOT PRESS Enter ) Esc :wq 9. Enter Type: /cas/bin/sqlfile kill.sql 10. Type: cd /cas/db/backup Enter Enter Picture Perfect Technical Reference Manual 13.9 Procedure To Drop and Reload Database (AIX and UNIX) PICTURE PERFECT 1.4 11. Type: ./installdbshell Enter PICTURE PERFECT 1.5 11. Type: /cas/bin/installdbshell Enter NOTE: If additional packages were installed like Alarm Graphics, Visitor, or Tours: Enter driturbo -p graph driturbo -p tour driturbo Enter -p 12. Type: /cas/bin/restore.sh Enter visitor Enter Select an option from the menu or use cbr to restore the database. cbr cbr cbr cbr cbr cbr -c -c -c -c -c -c -a -a -a -v -v -v -f Enter (restore from floppy) Enter (restore from tape) -t -d <file name> Enter (restore from disk file) -f Enter (verify from floppy) Enter (verify from tape) -t -d <file name> Enter (verify from disk file) The error log is /tmp/cbr.err 13.10 Picture Perfect Technical Reference Manual Picture Perfect System Commands CHAPTER 13 Removing Picture Perfect AIX 1. Log on as root. 2. Find out how large the database is by looking at the size of basedbs logical volume on the target machine or by looking at the ppinstall.log file. 3. Back up the customer’s database from the User Interface or use the cba command. tape: cba -c -b -t -v -badge -base Enter floppy: cba -c -b -f -v -badge -base Enter file: cba -c -b -v -d <file name> -badge -base Enter NOTE: If you back up to disk, make sure there is adequate disk space and that the backup file is somewhere other than under /cas. 4. Make a copy of customer-modified files under /cas. Examples might be Largo, menu.6000, and scripts written especially for the customer. 5. Make sure no one is logged on as a Picture Perfect operator. 6. Type: cd / Enter sh ppr Enter Picture Perfect Technical Reference Manual 13.11 Removing Picture Perfect 7. Verify that: — — — — /cas is no longer a file system. there is no logical volume with /cas as the mount point. there is no rootdbs and basedbs logical volumes. there is no /cas directory, and no /dev/*dbs files. If ppr fails and ppinstall complains that Picture Perfect already exists, do the following: a. cd / b. unmount /cas Enter Enter If you get an error unmounting /dev/lv00: Device busy message. Check that Picture Perfect is not running. If it is not running, you will have to reboot the RISC and try this step again. c. smit storage • • • • • • • • Enter Logical Volume Manager Logical Volumes Remove a Logical Volume remove the rootdbs and basedbs Logical Volumes Next back out to Physical & Logical Storage File Systems Add / Change / Show / Delete File Systems Journaled File Systems Remove a Journaled File System remove /cas and its Mount Point. d. rm -r /cas Enter removes the /cas directory and sub directories e. 13.12 Go to step 7 and verify that Picture Perfect was removed. Picture Perfect Technical Reference Manual Picture Perfect System Commands CHAPTER 13 UnixWare 1. Make sure no one is logged on as a Picture Perfect operator. 2. Log on as owner. 3. Bring up the Terminals form. 4. Log on as root. 5. Shut down Picture Perfect (rc.pperf -k). 6. Type: cd / Enter sh ppr Enter 7. Follow instructions on the screen. 8. Answer yes to save the vtoc. Picture Perfect Technical Reference Manual 13.13 Removing Picture Perfect Re-Install Picture Perfect NOTE: Do not make sizes any bigger. 1. Log on as owner. 2. Bring up the Terminals form. 3. Type: cd /custom_pp sh makefs.sh 4. Enter Enter PC will reboot. After rebooting, repeat steps 1 and 2. Then: UnixWare 2.1.2 and 2.1.3 with the Picture Perfect tape in the drive, type: ./uwinstall Enter 5. After reboot, log on as owner. 6. Bring up the Terminals form and su to root. 7. Insert the Picture Perfect tape. 8. Type: ./ppinstall 13.14 Enter Picture Perfect Technical Reference Manual CHAPTER 14 Naming Conventions List of Names and Table IDs in the Picture Perfect Database (Proteus) TABLE 26: Names and Table IDs in the Picture Perfect Database (BASE, ALARM GRAPHICS, TOURS, and VISITOR) Name ID BASE alarm 0 alarm_color 65 alarm_event 48 alarm_history 1 alarm_historytmp** - alarm_instruct 2 alarm_response 3 almhis_tape 12 apb_xact 18 Picture Perfect Technical Reference Manual 14.1 List of Names and Table IDs in the Picture Perfect Database (Proteus) TABLE 26: Names and Table IDs in the Picture Perfect Database (BASE, ALARM GRAPHICS, TOURS, and VISITOR) (Continued) Name area 5 area_event 46 backup_event 38 badge 6 badge_history 7 badge_historytmp** - badge_remove 28 badge_type 63 badgehis_tape 8 bump_terminal 91 category 9 category_floors 56 client_app_perm 134 client_exec_perm 133 client_facop_rel 132 client_field_perm 136 client_operator 137 client_op_perm 131 client_table_perm 135 country 14.2 ID 10 Picture Perfect Technical Reference Manual Naming Conventions CHAPTER 14 TABLE 26: Names and Table IDs in the Picture Perfect Database (BASE, ALARM GRAPHICS, TOURS, and VISITOR) (Continued) Name ID department 11 dialog_xlate 102 door 43 door_event 44 elevator 57 event_code 66 event_history 125 event_status 127 event_subtype 128 event_type 126 evthis_tape 130 facility 94 facility_fld_prof 99 facility_operator 95 facility_profile 97 facility_rec_prof 98 facop_relation 96 field_desc 13 field_type 14 field_value 15 Picture Perfect Technical Reference Manual 14.3 List of Names and Table IDs in the Picture Perfect Database (Proteus) TABLE 26: Names and Table IDs in the Picture Perfect Database (BASE, ALARM GRAPHICS, TOURS, and VISITOR) (Continued) Name genmaster 92 hist_report 4 host host_bid_format 19 100 ingrp_event 49 input_group 17 inputs 16 last_mode_cmd 51 meaning 21 micro 22 micro_badge_fmt 93 micro_relation 23 mode_event 45 modem 25 modes 24 operator 26 operator_his 27 operator_histmp** 14.4 ID - operhis_tape 20 outgrp_event 50 Picture Perfect Technical Reference Manual Naming Conventions CHAPTER 14 TABLE 26: Names and Table IDs in the Picture Perfect Database (BASE, ALARM GRAPHICS, TOURS, and VISITOR) (Continued) Name ID output 29 output_group 30 permission 31 permission_group 32 port 33 printer 34 radion_map 67 reader 35 reader_event 47 refresh_config 55 report_event 54 report_setup 36 route_def 88 route_pt 89 route_pt_terminal 90 routing 37 system_config 39 table_desc 41 temp_category 58 terminal 42 Picture Perfect Technical Reference Manual 14.5 List of Names and Table IDs in the Picture Perfect Database (Proteus) TABLE 26: Names and Table IDs in the Picture Perfect Database (BASE, ALARM GRAPHICS, TOURS, and VISITOR) (Continued) 14.6 Name ID tps_daemons 53 user1 68 user10 77 user11 78 user12 79 user13 80 user14 81 user15 82 user16 83 user17 84 user18 85 user19 86 user2 69 user20 87 user3 70 user4 71 user5 72 user6 73 user7 74 user8 75 Picture Perfect Technical Reference Manual Naming Conventions CHAPTER 14 TABLE 26: Names and Table IDs in the Picture Perfect Database (BASE, ALARM GRAPHICS, TOURS, and VISITOR) (Continued) Name user9 xact_desc ID 76 101 ALARM GRAPHICS map_table 40 alarm_graph 52 TOURS tour_definition 59 tour_exception 60 tour_histape 64 tour_history 62 tour_point 61 VISITOR ppvappt 104 ppvappt_hist 106 ppvappt_histape 107 ppvarea 103 ppvblist 108 ppvconfig 105 ** tables created by renaming history tables Picture Perfect Technical Reference Manual 14.7 List of Names and Table IDs in the Picture Perfect Database (Proteus) TABLE 27: Names and Table IDs in the UCS Package Name ID UCS 14.8 annunciator_def 117 ba_group_prty_rte 121 card_reader_def 118 control_set_def 113 control_set_schd 124 control_set_stat 129 control_set_type 110 emergency_info 123 gateway_def 119 holiday 112 input_point_def 114 keypad_def 116 misc_alm_prty_rte 122 output_point_def 115 output_point_grp 138 output_point_list 139 passcode_def 120 person 111 ucs_alarm_type 109 Picture Perfect Technical Reference Manual Naming Conventions CHAPTER 14 Picture Perfect Programs (/cas/bin) The following table lists the Main Menu item, each item within that Main Menu item and the program name of each submenu item. TABLE 28: Picture Perfect Programs Main Menu Access Monitors Tours Sub Menu Program Areas xar Badge Formats xbf Badges xba Categories xca Departments xde Personnel Type xbt Activity Monitor mac Alarm Monitor moa Alarm Alert maa Exception Codes tex Point Definition pdf Tour Definition tdf Tour Functions tui Picture Perfect Technical Reference Manual 14.9 Picture Perfect Programs (/cas/bin) TABLE 28: Picture Perfect Programs (Continued) Main SAM Devices Status 14.10 Sub Menu Program Facility ffc Facility Operator fop Facility Profile ffp Alarms dal Category Floors dca Doors ddo Elevators del InGroups dig Inputs din Micros dmi Modems dmo Network Micro Ports dnm OutGroups dog Outputs dou Ports dpo Printers dpr Readers dre Terminals dte Status sst Picture Perfect Technical Reference Manual Naming Conventions CHAPTER 14 TABLE 28: Picture Perfect Programs (Continued) Main Control Sub Menu Program Alarm Color cac Backup cba Door Monitor cdo Generator cge Hosts cho Mode Command smd Network Backup* netback Operators cop Outputs cou Parameters sys Perm Group cpg Permissions cpe Restore cbr Route Definitions crd Route Points crp Routings cro Picture Perfect Technical Reference Manual 14.11 Picture Perfect Programs (/cas/bin) TABLE 28: Picture Perfect Programs (Continued) Main Schedule Reports Messages 14.12 Sub Menu Program Alarm Events sal Area Events sar Backup Events sbk Door Events sdo InGroups Events sig Mode Creation smc Mode Events sms OutGroups Events sog Reader Events sre Reports Events srp History hist SQL ppsql Messages mal Responses mre Picture Perfect Technical Reference Manual Naming Conventions CHAPTER 14 TABLE 28: Picture Perfect Programs (Continued) Main Graphics Sub Menu Program Editor DVEditor Linker AlgrE Monitor AlgrM *. Only if Netlan package is installed. Picture Perfect Technical Reference Manual 14.13 Picture Perfect Programs (/cas/bin) NOTES 14.14 Picture Perfect Technical Reference Manual CHAPTER 15 Utilities Utility To Check Micro Status statuscmd Enter Follow the instructions on the screen to view the status request from the micro: 1. cd /cas/log Enter 2. vi sts.xxxx Enter OR more sts.xxxx Enter where xxxx is month and day. Picture Perfect Technical Reference Manual 15.1 Informix Database Utilities Informix Database Utilities • query <table_name> Lists all rows without column names of the specified table_name Example: query Enter input_group query table_desc • Enter (List of all tables) selectcol <table_name> Lists the column name and type of each field Example: selectcol micro_relation • Enter selectfile <SQL select statement> Reads an SQL statement and lists all rows and columns to a file with delimiter “|” between columns Example: selectfile 'select id,description from inputs Enter order by id' 'filename' • selectindex <table_name> Lists the index information of the table Example: selectindex alarm 15.2 Enter Picture Perfect Technical Reference Manual Utilities • CHAPTER 15 selectit <SQL select statement> Lists the results of the query without column name’s Examples: selectit 'select * from inputs where id=5' Enter selectit 'select id,description,address from Enter output order by id' selectit 'select last_name,first_name,bid from badge where last_name like "%Smi%" and Enter first_name="Jim"' selectit 'select id,bid from badge where Enter length(bid) > 10' • selectout <SQL select statement> Reads an SQL statement and lists all rows and column with delimiter “|” between columns Example: selectout 'select id,description from inputs order Enter by id' • selectrows <table_name> Returns number of rows in a table • selectrpt <SQL select statement> Reads an SQL statement and lists all rows and column names Examples: selectrpt 'select id,description from reader order Enter by description' selectrpt 'select * from reader where id>10 and Enter id<30' Picture Perfect Technical Reference Manual 15.3 Informix Database Utilities • selecttab <table_name> Lists all rows with column names of the specified table_name Example: selecttab reader • Enter sqlfile <filename> Reads in the file and processes each SQL statement in the file Example: sqlfile sql.051491.bak • Enter sqlmsgnbr <SQL error code> Returns the message text based on the SQL error code Example: sqlmsgnbr -201 • Enter finderr <SQL error code> Similar to sq/msgnbr Example: finderr -201 15.4 Picture Perfect Technical Reference Manual Utilities CHAPTER 15 Picture Perfect and INFORMIX Permission Problems Use the following utility fixperm to fix Picture Perfect and Informix files/programs if you encounter permission and ownership problems. The programs that you run fixperm against reside in the /usr/lpp/pperf directory. Depending on what packages need fixing, fixperm will have to be run against those packages. Fixperm will also have to be run against patches if patches are installed. 1. Log on as root. Type: cd Enter / /cas/bin/fixperm /usr/lpp/pperf/base.perm Enter /cas/bin/fixperm /usr/lpp/pperf/base.patch.perm Picture Perfect Technical Reference Manual Enter 15.5 Picture Perfect and INFORMIX Permission Problems NOTES 15.6 Picture Perfect Technical Reference Manual CHAPTER 16 What a Healthy System Looks Like Use the ipcs command to check if INFORMIX and TPS are running (attached to shared memory.) The example below shows INFORMIX and TPS running. TPS is recognized by the KEY ending in 400 for shared memory and 401 for semaphore. e.g. 0x00000400 and 0x00000401 IPC status from /dev/mem as of Wed Sep 11 16:15:52 1993 T ID KEY Message Queues: MODE q 0 q 1 q 2 q 3 q 4 q 5 q 6 q 7 q 8 q 9 q 10 q 11 q 12 q 13 Shared m 0 m 1 m 2 m 3 -Rrw-rw----Rrw-rw-rw-Rrw-rw-rw--rw-rw-rw--rw-rw-rw-Rrw-rw-rw-Rrw-rw-rw--rw-rw-rw-Rrw-rw-rw-Rrw-rw-rw-Rrw-rw-rw-Rrw-rw-rw-Rrw-rw-rw--rw-rw-rw- 0x4107001c 0x00000401 0x00000402 0x00000403 0x00000404 0x00000405 0x00000406 0x00000407 0x0000040a 0x0000040b 0x0000040c 0x0000040d 0x0000040e 0x0000040f Memory: 0x0d06021a 0x5807582a 0x52564801 0x00000400 OWNER GROUP root root root root root root root root root root root root root root printq system system system system system system system system system system system system system TPS --rw------root system Informix TPS --rw-rw-rwroot system --rw-rw---- informix informix --rw-rw-rwroot system Picture Perfect Technical Reference Manual 16.1 Semaphores: s 0 0x62076ae1 s 1 0x4d080035 s 2 0x5807582a s 3 0x52564801 s 4 0x52564802 s 5 0x52564803 s 6 0x00000401 s 7 0x01076a60 s 8 0x00abacaf --ra-r--r-root system Informix --ra-ra---root system --ra-ra-raroot system --ra-ra---- informix informix --ra-ra---- informix informix --ra-ra---- informix informix --ra-ra-raroot system --ra------root system TPS --ra-ra-raroot system When Picture Perfect is not running, there should be no Message Queues, Shared Memory, and Semaphores for TPS or INFORMIX. If there are entries, then Shared Memory is corrupted. Use the following commands to clear Shared Memory, Semaphores, and Message Queues: ipcrm -q <ID> (removes Message Queue) ipcrm -m <ID> (removes Shared Memory) ipcrm -s <ID> (removes Semaphores) OR ipcrm -q <ID> -m <ID> -s <ID> In addition, the following can be used to grep the processes for TPS and INFORMIX to see if they are running. ps -ef | grep informix Displays the following: informix 2912 4703 informix 4195 4703 informix 4449 4703 informix 4703 1 informix 5218 1 informix 7526 4703 informix 7780 4703 root 16046 10907 0 0 0 1 0 0 0 2 13:59:44 0 13:59:44 0 13:59:44 0 13:59:44 0 13:59:44 0 13:59:44 0 13:59:44 0 14:01:53pts/2 0:00 0:00 0:00 0:00 0:00 0:00 0:00 0:00 tbpgcl tbpgcl tbpgcl tbinit tbtape -c tbpgcl tbpgcl grep informix ps generated by grep 16.2 Picture Perfect Technical Reference Manual What a Healthy System Looks Like CHAPTER 16 ps -ef | grep tps Displays the following: root root root root root root root root root root root root root root 10404 10606 11162 11416 11926 12407 12949 13203 13712 13961 14222 14477 15755 16043 10606 1 10606 10606 10606 10606 10606 10606 10606 10606 10606 10606 10606 10907 0 0 0 0 0 0 0 0 0 0 0 0 0 4 14:00:12 0 13:59:51 0 14:00:07 0 14:00:07 0 14:00:07 0 13:59:58 0 14:00:07 0 14:00:07 0 14:00:07 0 14:00:06 0 14:00:00 0 14:00:07 0 14:00:06 0 14:01:06 pts/2 0:00 0:00 0:00 0:00 0:00 0:00 0:00 0:00 0:00 0:00 0:00 0:00 0:00 0:00 tps tps tps tps tps tps tps tps tps tps tps tps tps grep tps ps generated by grep NOTE: With no micro lines defined, there should be 12 TPS processes running. For each additional micro line, a TPS process (rcvdrv) will be generated. Use the df command to check the free and %used space of the file systems on your system. Try and keep the %used under 85% under normal operation. AIX: df Enter Displays: Filesystem Total KB free /dev/hd4 12288 4992 /dev/hd2 151552 11912 /dev/hd9var 28672 25208 /dev/hd3 12288 10232 /dev/hd1 32768 9280 /dev/lv00 57344 4504 /dev/lv01 8192 7572 /dev/lv02 12288 6888 /dev/cd0 231234 0 %used iused %iused 59% 720 23% 92% 7382 18% 12% 77 1% 16% 157 3% 71% 1410 17% 92% 630 4% 7% 40 1% 43% 85 2% 100% 115617 100% Mounted on / /usr /var /tmp /home /cas /cas/graphics /cas/dataviews /usr/lpp/info/ En_US CD-ROM always 100% used Picture Perfect Technical Reference Manual 16.3 UnixWare df -k Enter Displays: Filesystem Total KB /dev/root 361462 /proc 0 /dev/dsk/c0b0t6d0sa 16065 /dev/fd 0 /dev/dsk/c0b0t6d0sb 56227 /dev/dsk/c0b0t6d0s4 32130 /processorfs 0 /tmp 163840 /var/tmp 16384 /dev/dsk/c0b0t6d0sc 307200 /dev/dsk/c0b0t6d0s6 1464320 : Used 311334 0 3822 0 18243 7338 0 44 0 122864 711776 Avail 50128 0 12243 0 37984 24792 0 163796 16384 184336 752544 Cap 87% 0% 24% 0% 33% 23% 0% 1% 0% 40% 49% Mounted on / /proc /stand /dev/fd /var /home /system/processor /tmp /var/tmp /cas /photo AIX WARNING: Before increasing the size of the file system, ensure the system is running properly. You may have large log files due to a micro problem or core files due to a communication problem. Se eChapter 19 - Log Files. To increase a file system on AIX only, use the following command: chfs -a size=<# in 512-byte blocks> <fsname> For example: chfs -a size=128000 /cas increases /cas to 65536 KB or 64 MB. OR 1. Type the following command: smit jfs 2. Select Change/Show Characteristics of Journaled File System. 3. Select file system from list. 4. Increase the size. 16.4 Picture Perfect Technical Reference Manual CHAPTER 17 Picture Perfect Patch Checking the Patch Level To check the patch level on Picture Perfect, use the following command: cd /cas/bin plevel Enter Enter Depending on the packages installed on your system, the above command would display messages similar to the following: base: graph: impexp: PATCH LEVEL 97 PATCH LEVEL 12 PATCH LEVEL 16 ncd 301: PATCH LEVEL 5 Picture Perfect Technical Reference Manual 17.1 Installing the Patch Installing the Patch To install a patch tape enter the following: 1. Log on as root. 2. Stop Picture Perfect by typing: rc.pperf -k 3. Type: ./ppinstall 17.2 Enter Enter Picture Perfect Technical Reference Manual CHAPTER 18 Removing Users Removing Users From Picture Perfect To remove a user from Picture Perfect do the following: 1. Go to the Main Menu. 2. Select Control, then Operators. 3. Find the operator. 4. Press the Delete icon. The user then is no longer in the Picture Perfect database. NOTE: If you encounter a problem while saving an operator (typically the hour glass displays and the UI appears locked up.), verify that the file. COPlock does not exist in the /etc directory. Remove this file if it does exist and close the UI and try again. Picture Perfect Technical Reference Manual 18.1 Removing Users From AIX Removing Users From AIX To remove the user from AIX enter the following: 1. Log on as root. 2. Type: rmuser -p <Login Id> Enter Result: This removes the user from AIX. The -p flag removes the security files. 3. Type: rm -r /home/<Login Id> Enter Result: This removes the user’s home directory and subdirectories Removing a User from UnixWare Operating System 1. Select Admin Tools, then User Setup. 2. Highlight the user. 3. Select Account, then Delete. 18.2 Picture Perfect Technical Reference Manual CHAPTER 19 Log Files Picture Perfect Log Files TPS driver/manager activity is logged to a log file designated by log.xxxx where xxxx is the 2-digit current month and day. For example, log.0912 is the log file for September 12th. The system keeps log files of the last 7 days, one file for each day. The log files are under /cas/log. For every new log file created the last file is erased. Also, when diagnostics are set, the activity is logged to the log.xxxx file. When a micro resets, activity is logged to the mic.xxxx and log.xxxx files, the mic file shows the database records downloaded to the micro. The tps.proctl file shows the TPS main daemon process ID, system config record ID, start of shared memory (decimal address), shared memory size normally 2000 (in 2048 byte blocks), and start of Picture Perfect process control block in shared memory (decimal address). The tps.stderr file shows the database name, number of micros, ports, modems, and hosts loaded. The chkfs.log file shows which file systems have exceeded 90% usage. The chkrhosts.log file shows a list of remote systems that could have unauthorized access to your system. The following are the log files for the Picture Perfect packages: Alarm Graphic alg.xxxx Backup Schedule bak.xxxx Picture Perfect Technical Reference Manual 19.1 Picture Perfect Log Files BASE log.xxxx Micro Reset mic.xxxx Guard Tours trm.xxxx Import/Export imp.xxxx Javelin Interface jav.xxxx Network Host rfs.xxxx (database refresh) Photo Imaging img.xxxx Redundant System ppr.xxxx Routing Manager mrt.xxxx SAM rte.xxxx Schedule Updates sup.xxxx Simplex Interface smx.xxxx Status Manager sts.xxxx Temp Category Manager tcm.xxxx View these files using vi or more to check for errors, etc. Use the following command to monitor the log files continuously: logtail Enter or cd /cas/log Enter logtail To break from the operation use: Ctrl C logtail is a utility that automatically tails the current log.xxxx file. NOTE: If you accidentally remove the current log file, certain windows will not come up like Activity Monitor, etc. To fix the problem, restart TPS. This will create a new log file. 19.2 Picture Perfect Technical Reference Manual Log Files CHAPTER 19 If the Activity Monitor does not come up, check the rw permission settings for /cas/log which should be drwxrwxrwx. If not, do the following: 1. Log on as root. 2. Type: chmod 777 /cas/log Enter If the /cas file system is 90% full, check the files in the /cas/log directory. Check the log files and identify the problem, before stopping TPS and removing problem files. INFORMIX Log File The INFORMIX database maintains a log file called turbo.log. This file contains database check points and error messages, if any. The log file is in the /cas/db/log directory. View this file using vi or more to check for errors. NOTE: When you restart Picture Perfect the turbo.log file is truncated (shortened) leaving the last 1000 lines. Picture Perfect Technical Reference Manual 19.3 INFORMIX Log File NOTES 19.4 Picture Perfect Technical Reference Manual CHAPTER 20 Diagnostic Utilities setdiag Turns TPS diagnostic messages on/off Usage setdiag +-<flags> where: + = on, - = off, <flags> = See Table 29 on the next page. Picture Perfect Technical Reference Manual 20.1 setdiag TABLE 29: Flags for Setdiag Utility Flag 20.2 Name Description 0001 main diagnostics Start up all other Mgr/Drv’s & processes 0002 rcvmgr diagnostics Routes all incoming messages to other Mgrs 0004 sndmgr diagnostics Collects & formats all outgoing messages 0008 dbmgr diagnostics Provides badge records to the micro 0010 prmgr diagnostics Manages the various print queues 0020 bdgmgr diagnostics Updates badge history 0040 almmgr diagnostics Processes alarms for alarm monitor & history 0080 oprmgr diagnostics Updates operator history 0100 moddrv diagnostics Sets up modem for receiving calls 0200 rcvdrv diagnostics Receives packets from micros and hosts 0400 snddrv diagnostics Sends packets to micros and hosts 0800 rsndmgr diagnostics Schedules polling & resending of packets 1000 mreset diagnostics Processes & sends records to micro at reset Picture Perfect Technical Reference Manual Diagnostic Utilities CHAPTER 20 TABLE 29: Flags for Setdiag Utility (Continued) Flag Name Description 2000 stsmgr diagnostics Processes responses to status requests 4000 schmgr diagnostics General purpose scheduler like “cron” 8000 outputs to log file Routes diagnostics to /cas/bin/log.xxxx file 10000 timer Provides timing mechanism for other TPS processes 20000 tourmgr Monitors active guard tours 40000 mrtmgr Routes alarms and activity to specific terminals 80000 tcmgr Schedules temporary categories 100000 tracer Monitors communication delays between host and micro 200000 pprtd Provides RPC services to SAM clients 400000 nwmdrv Processes connections from network micros 800000 cfgmgr Processes dynamic configuration 1000000 keymgr Processes key exchange and key updates 2000000 evtmgr Processes UCS events 3000000 UCS Processes messages from UCS system Picture Perfect Technical Reference Manual 20.3 setdiag NOTE: If you find it easier to remember the name instead of the flag value, the name can be substituted for the flag value. See examples below. Examples setdiag 0002 Enter Sets the rcvmgr diagnostics to on setdiag -0002 Enter Sets the rcvmgr diagnostics to off setdiag 8002 Enter Sets the rcvmgr diagnostics to on & to log file setdiag Enter Shows the status of the diagnostic flags setdiag 0 setdiag 8101 Enter setdiag +nwmdrv 20.4 Sets all diagnostic flags off Enter Enter Sends modem driver transaction to the log file Sets the nwmdrv diagnostics to on Picture Perfect Technical Reference Manual Diagnostic Utilities CHAPTER 20 mstate Shows micro state Usage mstate -m<micro_id> -s<0 or 1> Enter sets micro state to offline=0 or online=1 mstate -m<micro id> -t<0 or 1> Enter traces micro turns snddrv & rcvdrv off/on Enter mstate -qm<micro_id> gets state of micro mstate -qma Enter gets state of all micros mstate -cm<micro id> Enter clear status bit; not to be used all the time mstate -dm<micro id> Enter dial micro now resets micro mstate -vm<micro id> Enter gets state of micro and displays its resend list Examples mstate -m0 -s1 mstate -qm0 Enter Enter Sets micro 0 to online Gets the state of micro 0 Picture Perfect Technical Reference Manual 20.5 sendrst sendrst Sends a reset message Usage sendrst <micro_id> Enter sends a reset message to the micro sendrst <micro_id> -c Enter sends a reset to the micro and does not reload badge records sendenq Sends an ENQ message Usage sendenq <micro_id> [repeat count] [repeat delay] Enter sends a ENQ message to the micro, micro returns a ACK and SYN message back) 20.6 Picture Perfect Technical Reference Manual Diagnostic Utilities CHAPTER 20 sendsyn Sends a SYN message Usage sendsyn <micro_id> Enter sends a SYN message (date & time) to the micro hstate Shows host state for networked systems Usage hstate -h<host_id> -s<0 or 1> Enter sets host state to 0=offline, 1=online) hstate -h<host_id> -t<0 or 1> Enter traces host turns snddrv & rcvdrv off/on hstate -qh<host_id> Enter gets state of host hstate -qha Enter gets state of all hosts hstate -ch<host_id> Enter clear status bit Picture Perfect Technical Reference Manual 20.7 gmem Examples Enter -s1 hstate -h0 hstate -qm0 Enter Sets host 0 to online Gets state of host 0 gmem Usage gmem Enter returns used, free & total Picture Perfect system memory Typically: 20.8 Memory used Memory free Total 138176 1909808 2047984 Picture Perfect Technical Reference Manual Diagnostic Utilities CHAPTER 20 bigmic Used to detect which input groups have outputs that span multiple micros. As of version 1.30 patch level 73, this utility is part of Picture Perfect. Usage bigmic Enter Sample output: Verifying 1067 input groups for outputs located on different micros... Outputs span 7 micro(s) for input group: Comm. Failure Host to Micro Outputs span 2 micro(s) for input group: Sec Ent Egress 006-1-48 FB31 ============= Summary Report =========================== 1067 input group(s) verified. 2 input groups have outputs located on different micros. ===================================================== If you need more information, such as which outputs are on what micro_id’s for the input_group, then run the following and use vi to edit the file and search for outputs. bigmic d > [filename] Enter Sample output: Id Micro_Id Output Description Input Group Description 189 2 002-1-19 Service Pssg 005-3-03 FA23 Fire Stair 75 52 005-3-03 FA23 Fire Stair 005-3-03 FA23 Fire Stair Outputs span 2 micro(s) for input group: 005-3-03 FA23 Fire Stair Picture Perfect Technical Reference Manual 20.9 bigmic NOTES 20.10 Picture Perfect Technical Reference Manual CHAPTER 21 Printer Queue On AIX • To check the status of the print queue use the following command: lpstat Displays: Queue ----lp0 bsh • Dev --lp0 bshde Status -----READY READY Job Files User ---- -------25 STDIN.123 root To remove a print job, use the following command: lprm <job Number> • PP % Blks Cp Rnk -- -- ---- -- ---1 1 1 Enter To remove all print jobs on a queue, use the following command: Enter cancel <queue name> (e.g. cancel lp1) Enter lprm (removes all jobs) Picture Perfect Technical Reference Manual 21.1 On UnixWare If the printer is down and hundreds of print jobs are on the print queue causing the /var file system to be 100% used, you need to remove all the files from the following directories: /var/spool/qdaemon /var/spool/lpd/qdir /var/spool/lpd/stat • To start and stop the qdaemon, use the following command: startsrc -s qdaemon stopsrc -s qdaemon • Enter Enter To start or stop a queue, use the following command: qadm -U <queue name> Enter (where U=up or start) qadm -D <queue name> Enter (where D=down or stop) * Also check and make sure root’s mail and other users’ files in /var/spool/mail/ and other files in /var/adm/ras/ are not causing the /usr file system to be 100% full. To make a file 0 bytes without Enter removing the file, do the following: > errlog Filename On UnixWare • To clean the queue, use the following command: cancel -u <username> For example: cancel -u root 21.2 Enter Enter Picture Perfect Technical Reference Manual Printer Queue • CHAPTER 21 To check printer status: lpstat -a Enter (should return “accepting request since [date].”) • To start print queue: enable lpx • Enter (x = # of print queue) To start print service: /usr/lib/lpsched • (x = # of print queue) To stop print queue: disable lpx • Enter Enter To stop print service: lpshut Enter Picture Perfect Technical Reference Manual 21.3 On UnixWare NOTES 21.4 Picture Perfect Technical Reference Manual CHAPTER 22 NCD Troubleshooting Boot Monitor The boot monitor provides commands for loading X server, debugging, and troubleshooting network connections. After the X-Terminal is started, to access the boot monitor press Esc twice before the boot monitor downloads a server. After the ( > ) prompt the following useful commands can be used: bp Boot server from PROMs. bt <file> <NCD_IP> <host_IP> <gateway_IP> <subnet_mask> Boots the X-Terminal from the TCP/IP network. You can specify the server image file, and IP address of the NCD unit and host. If you are booting through a gateway, supply the address of the gateway and the subnet mask if you are using one. Example: bt /tftpboot/Xncd14c 192.9.200.2 192.9.200.1 Enter bt /tftpboot/Xncd301/Xncd14c 192.9.200.2 192.9.200.1 Enter da Displays the Ethernet, IP, and node address of the X-Terminal, along with the subnet mask and the Ethernet, IP, and node address of the boot server. ds Displays OLC, IP, TFTP, and MOP statistics. Picture Perfect Technical Reference Manual 22.1 Boot Monitor ex Displays the Extended Tests menu. 1. Network Controller tests (Ethernet loopback) 8. RAMmarch test (memory test) 9. Video linearity (grid pattern) A. Video focus (“@” all over the screen) B. Video black level (check for “blooming”) nv Runs the NVRAM utility. rs Resets the server. ? Lists all of the boot monitor commands. For a more extensive listing, refer to your NCD manual. To manually load the server (v2.XX) from the Setup screen, under Configuration Menus, Utilities, under Remote Configuration Utility enter the following: 1. For Hostname / Net address: <192.9.200.1> 2. Access Method: 3. File name: /usr/lib/Xll/ncd/configs/ncd_std 4. Click on LOAD TFTP . This should display a “load complete” message. 22.2 Picture Perfect Technical Reference Manual NCD Troubleshooting CHAPTER 22 Testing The network should be tested from the NCD and from the RISC to verify that both ends are communicating. From the NCD To test the network from the NCD end, under the Network Test Utility enter the following: 1. Hostname / Net address: <192.9.200.1> 2. Click on TEST . This should display an “Alive” message. From the RISC To test the network from the RISC end, enter the following command: ping <IP_address> OR <X-terminal name> Example: ping 192.9.200.2 To break from the operation use .Ctrl C Displays: PING 192.9.200.2 (192.9.200.2): 56 data bytes 64 bytes from 192.9.200.2 : icmp_seq=0 ttl=255 time=4 ms 64 bytes from 192.9.200.2 : icmp_seq=1 ttl=255 time=3 ms 64 bytes from 192.9.200.2 : icmp_seq=2 ttl=255 time=3 ms ^C --- 192.9.200.2 ping statistics --3 packets transmitted, 3 packets received, 0% packet loss round-trip min/avg/max = 3/3/4 ms Picture Perfect Technical Reference Manual 22.3 Testing NOTES 22.4 Picture Perfect Technical Reference Manual CHAPTER 23 Support Information Help Desk To reach the CASI-RUSCO Help Desk, call: USA: (800) 428-2733 International: (561) 998-6101 Normal support hours are from 8:00AM to 7:00PM EST. After-hours support is provided for system-down situations via a voice mail paging system. In addition, Customer Support responds throughout the day to e-mail inquiries. Address your messages to: [email protected] Internet Address CASI-RUSCO maintains a Web site located at domain: http:\\www.casi-rusco.com Picture Perfect Technical Reference Manual 23.1 Internet Address NOTES 23.2 Picture Perfect Technical Reference Manual CHAPTER 24 Forms Customer Name __________________________________________ Address _________________________________________________ Key Contact ______________________________________________ Phone Number ___________________________________________ Equipment List: _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ Call History: _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ Notes: _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ Picture Perfect Technical Reference Manual 24.1 Customer Name __________________________________________ Address _________________________________________________ Key Contact ______________________________________________ Phone Number ___________________________________________ Equipment List: _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ Call History: _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ Notes: _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ 24.2 Picture Perfect Technical Reference Manual Forms CHAPTER 24 Customer Name __________________________________________ Address _________________________________________________ Key Contact ______________________________________________ Phone Number ___________________________________________ Equipment List: _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ Call History: _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ Notes: _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ Picture Perfect Technical Reference Manual 24.3 Customer Name __________________________________________ Address _________________________________________________ Key Contact ______________________________________________ Phone Number ___________________________________________ Equipment List: _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ Call History: _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ Notes: _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ 24.4 Picture Perfect Technical Reference Manual Index Symbols ?, NCD boot monitor command 22.2 Numerics 10 Base 2. See Thin Ethernet 10 Base 5. See Thick Ethernet 10 Base T. See Twisted Pair Ethernet 16 DO board, Micro/5 switch settings 6.26 terminal points 6.12 16 DOR board, Micro/5 switch settings 6.26 terminal points 6.13 20 DI board, Micro/5 terminal points 6.12 2RP board, Micro/5 switch settings 6.27 terminal points 6.7 2SRP board, Micro/5 switch settings 6.29 terminal points 6.8 32 DI/DO, Micro/2 terminal points 6.5 4CRP board, Micro/5 terminal points 6.9 8RP board, Micro/5 switch settings 6.33 terminal points 6.10 B bigmic command 20.9 bp, NCD boot monitor command 22.1 bt, NCD boot monitor command 22.1 C cabling for dial-up micros 8.9 CASI-RUSCO support information 23.1 cbr command 12.8 check contents of floppy, tape or disk 12.8 check micro status, utility 15.1 check status of print queue 21.1 chfs command 16.4 chps command 12.7 communication cables RS/6000 3.2 UnixWare 3.3 console settings IBM 3151 tty settings 11.9 IBM 3151, 3161 ASCII display setup 11.1 D da, NCD boot monitor command 22.1 determine amount of memory 12.5 determine hardware installed and available on system 12.5 determine tape drives defined/available 12.6 determine tty ports defined/available 12.6 df command 16.3 dial-up micro setup cabling 8.9 micro setup on Picture Perfect 8.5 modem setup 8.7 port setup on AIX 8.3 port setup on Picture Perfect 8.4 downstream micros from dial-up micros 8.1 from network micros 9.1 drop and reload database 13.9 du command 12.3 E erasing application code MCUTIL application firmware 7.5 MICTOOL FLASH application Picture Perfect Technical Reference Manual IX.1 Index firmware 7.5 ex, NCD boot monitor command 22.2 F find command 12.4 firmware checking the version 7.20 erasing 7.16 flash 7.18 fixperm command 15.5 flash 7.18 G gmem command 20.8 grep command 12.3 H host capacities RS/6000 systems 1.3 UnixWare 1.4 hstate command 20.7 I IBM 3151 tty settings 11.9 IBM 3151, 3161 ASCII display setup 11.1 INFORMIX log files 19.3 starting 13.3 stopping 13.3 Informix database utilities 15.2 ipcs command 16.1 L LDM 419/LM49 modem settings 4.1 LDS 120A switch settings 4.6 LDS 120E switch settings 4.5 list volume groups 12.5 log files Informix 19.3 Picture Perfect 19.1 long haul modems LDM 419/LM 49 settings 4.1 RM 3419 settings 4.3 IX.2 lprm command 21.1 lpstat command 21.1 lsattr command 12.5, 12.6 lsdev command 12.5, 12.6 lsvg command 12.5 M magnetic stripe reader, model 430/435. See model 430/435 reader manually load server 22.2 mcutil 7.7–7.17 communications port, changing 7.10 erasing the application firmware 7.16 flash 7.18 micro version 7.20 password, changing 7.10 setting the address 7.11 SMA utility 7.11–7.17 starting the program 7.9 micro capacities Micro/4-P 1.5 Micro/5-P 1.6 Micro/5-PX 1.8 Micro/5-PXN 1.10, 1.13 MicroProx-P 1.12 micro configurations 6.35 Micro Firmware Tools 7.1 micro setup on Picture Perfect for dial-up micros 8.5 Micro/2 terminal points & status LEDs 6.4 Micro/4-P 8RP switch settings 6.19–6.23 capacities 1.5 power terminal points 6.2 switch settings 6.15–6.18 terminal points, status LEDs & jumpers 6.3 Micro/5-P capacities 1.6 flash 7.18 status LEDs 6.6 switch settings 6.26 Picture Perfect Technical Reference Manual Index Micro/5-PX capacities 1.8 checking the application firmware version 7.20 erasing the application firmware 7.16 flash 7.18 setting the address for dial-up 7.11 status LEDs 6.6 Micro/5-PXN capacities 1.10, 1.13 checking the application firmware version 7.20 erasing the application firmware 7.16 flash 7.18 setting the address for dial-up 7.11 status LEDs 6.6 MicroProx-P capacities 1.12 checking the application firmware version 7.20 erasing the application firmware 7.16 setting the address for dial-up 7.11 terminal points 6.14 MICTOOL FLASH downloading with MICTOOL FLASH 7.2 erasing application code 7.5 updating the micro parameter block 7.4 model 430/435 reader troubleshooting 10.4 wiring diagram 10.1 models 94x/97x readers testing 10.13 troubleshooting 10.14 wiring diagram 10.11 modem setup for dial-up micros 8.7 modems, approved dial-up 4.1 mstate command 20.5 N names in Picture Perfect database 14.1 NCD boot monitor commands 22.1 nv, NCD boot monitor command 22.2 O operating system versions 1.2 P patch checking the level 17.1 installing 17.2 permission problems, Picture Perfect and Informix 15.5 Picture Perfect log files 19.1 starting 13.6 stopping 13.5 Picture Perfect database drop and reload procedures 13.9 names 14.1 table IDs 14.1 Picture Perfect programs 14.9 pmadm 5.6 Power/Communications board, Micro/5 switch settings 6.24 terminal points & status LEDs 6.6 PPRS starting (tps only) 13.8 stopping (tps only) 13.8 pr command 12.3 preload utility 8.1 printer queue 21.1 programs in Picture Perfect 14.9 proximity readers, models 94x/97x. See models 94x/97x readers pwd command 12.3 Q qadm command 21.2 query, Informix command 15.2 Picture Perfect Technical Reference Manual IX.3 Index R readers See model 430/435 reader See models 94x/97x readers rebooting the RS/6000 13.4 remove a print job 21.1 removing Picture Perfect on a UnixWare system 13.13 RM 3419 modem settings 4.3 rs, NCD boot monitor command 22.2 RS/6000 commands 12.5 copy files to disk or tape 12.9 tar 12.9 RS-232 communication cable pinouts 3.4–3.10 RS-422 wiring diagrams 3.11–3.12 RuscoRP board switch settings 6.34 terminal points 6.11 starting INFORMIX 13.3 Picture Perfect 13.6 PPRS (tps only) 13.8 print queue 21.2 qdaemon 21.2 XDM 13.7 startsrc command 21.2 statuscmd command 15.1 stopping INFORMIX 13.3 Picture Perfect 13.5 PPRS (tps only) 13.8 print queue 21.2 qdaemon 21.2 XDM 13.7 stopsrc command 21.2 support modem settings 5.1 switch settings for Picture Perfect 6.15–6.34 S sacadm 5.6 selectcol, Informix command 15.2 selectfile, Informix command 15.2 selectindex, Informix command 15.2 selectit, Informix command 15.3 selectout, Informix command 15.3 selectrows, Informix command 15.3 selectrpt, Informix command 15.3 selecttab, Informix command 15.4 sendenq command 20.6 sendrst command 20.6 sendsyn command 20.7 setdiag command 20.1 setting the address for dial-up MicroProx-P, Micro/5-PX and Micro/5-PXN 7.11 short haul modems LDS 120A settings 4.6 LDS 120E settings 4.5 shutting down the RS/6000 13.4 SMA utility 7.11–7.17 spell command 12.3 sqlmsgnbr, Informix command 15.4 T table IDs in Picture Perfect database 14.1 tables in Picture Perfect 1.14 tail command 12.3 tar command 12.9 testing the NCD from the NCD 22.3 from the RISC 22.3 Thick Ethernet 2.1 Thin Ethernet 2.1 Twisted Pair Ethernet 2.2 IX.4 U UNIX commands common 12.3 users, removing 18.1 V vmstat command 12.7 W wc command 12.3 Picture Perfect Technical Reference Manual Index X XDM starting 13.7 stopping 13.7 xmodem command 12.8 Picture Perfect Technical Reference Manual IX.5 Index IX.6 Picture Perfect Technical Reference Manual