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Where Rainmakers Thrive Tarik Faouzi May 11, 2015 © Ingram Micro Inc. Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 1 1405002 rev 6.27.14 The Rise of Small Business As big enterprise shrinks… Small business grows 32% CAGR Great Idea Mobile Device + Internet Access = New Business Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 2 1405002 rev 6.27.14 INGRAM MICRO A Master Cloud Service Provider Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 3 1405002 rev 6.27.14 Our Journey to Become a MCSP Developing Strategic Capability 1 Acquisition 2 Platform 3 Transformation Unified Cloud Service Help Desk Reduced Operational / Support Costs Extend All Level 1 Subscriptions to Level 2 4 Customer Services 5 Portfolio + Solutions 6 Go-to-Market Vendor Enablement Vendor Engagement Sales Enablement Reseller Enablement Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. Turn-Key, One-Stop Shop Vetted Services, Solutions 4 1405002 rev 6.27.14 Ingram Micro Simplifies Success in the Cloud People Portfolio Platform For partner enablement Comprehensive, Vetted, Profitability Cloud Marketplace Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 5 1405002 rev 6.27.14 The Ingram Micro Cloud Marketplace 8 10 Countries Vendors 3 55 Languages Solutions 7 2,400 Resellers Currencies Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 6 1405002 rev 6.27.14 The Complexity of Implementing Cloud Solutions Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 7 1405002 rev 6.27.14 Education POS Construction Manufacturing Property Management Real Estate Accounting • Billing • HR Legal Dental VERTICALS Solutions Focus Partner Apps COMMON STACK Multi-Tenant CRM / Marketing Communication + Productivity Office 365, Google Apps, Lync, Google+, Ringcentral Online Backup + File Sharing Accounting + Billing Axcient, Acronis, Box, MyHosting.com Web + eCommerce Quickbooks, Freshbooks, Ax Infrastructure Virtual Desktop Cloud apps dedicated to vertical specific SMBs Azure, Amazon, Google, Softlayer, Helion, Intercloud, MyHosting.com SMB suite of cloud apps and Hybrid infrastructure Citrix, Vmware, Microsoft Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 8 8 1405002 rev 6.27.14 Ingram Micro Cloud Offerings A Portfolio That Covers All Major Categories Infrastructure Security Communication and Collaboration Business Applications and Platform Cloud Management Services Cloud Suites Available Through the Marketplace* Infrastructure (Hosting, VPS, VM) Industry Solutions (Healthcare) Communication and Collaboration (Hosted Exchange, Sharepoint, Lync) * Ingram Micro Cloud Suites are available in select markets only Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. Cloud Management Services (Service Desk) 9 1405002 rev 6.27.14 Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 10 1405002 rev 6.27.14 Extending Sales Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 11 1405002 rev 6.27.14 Ingram Micro Cloud Ignite™ Services Customer Service Toronto • Manila • Sofia Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 12 1405002 rev 6.27.14 Ingram Micro Service Desk Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 13 1405002 rev 6.27.14 Accelerate Cloud Sales and Profitability Promotions • Discounts • Education • Marketing and Business Transformation Services Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 14 1405002 rev 6.27.14 Enabling Odin Partners Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 15 1405002 rev 6.27.14 Better Monetize the Pipeline and Customer Base By Partnering with Us A Unified Customer Experience Partner • Uses a private label marketplace hosted by Ingram Micro • Leverages existing customer base and infrastructure • Add new ISV services to portfolio • Accelerate speed to market C L O U D P L AT F O R M • Manage vendor agreements • Manage platform • Manage billing connectivity • Get access to catalog of titles PARTNER • Drive portfolio development through IMC’s vendor engagement model • Leverage costumer engagement and cloud support Global Cloud Services Portfolio Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 16 1405002 rev 6.27.14 Realize the Promise of Technology Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 17 Q&A © Ingram Micro Inc. Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 18 Confidentialinformation Proprietary and proprietary of Ingram information Micro Inc. of Ingram — Do Micro not distribute Inc. — Do or duplicate not distribute without or duplicate Ingram Micro's withoutexpress Ingram written Micro'spermission. express written permission. 19 19