2007 – Delivered at March 2008 AGM
Transcription
2007 – Delivered at March 2008 AGM
In Memoriam Mr. William W. (Bill) Brown Bayview Credit Union Director of the Board On January 1 of this year, Bayview Credit Union lost one its most loyal supporters with the passing of Bill Brown at the age of 79. Bill had been a member of Bayview’s Board of Directors for over 20 years including positions on various Bayview committees. During his tenure on the Bayview Board, Bill was instrumental in our expansion to seven branches and to over $225 million in assets. “He was a very caring person” his wife of 57 years, Virginia, said. “He would always think of others before he would think of himself. Bill was a good-living Christian man who loved his Lord, his family and his many friends.” Bill had 3 children (Susan, David and Carolyn) and five grandchildren, all of whom meant the world to him. After many years in banking and many location transfers from city to city for him and his family, Bill switched careers to work for Fawcett’s lumber and then became the meat manager for Howatt’s Foods in Petticodiac. In 1978, Bill went to work at the Sussex Save Easy. He retired from there in 1992. Bill dedicated much of his retirement to his church (as deacon, Sunday School teacher, youth leader and secretary treasurer) and to the co-op movement including the Boards of Bayview Credit Union, Fundy Funeral Home and Credit Union Central of New Brunswick. Fellow Bayview Credit Union board member and Bill’s good friend, John Clarke said, “Bill’s dedication to the credit union/co-op movement was unquestioned. While Bill could be outspoken he was easy going and very highly respected for being fair in his decisions”. Bill always had a kind word of encouragement for Bayview’s staff and management. He was a strong believer in Bayview and in the good it could do in the community. Bill Brown will be sorely missed. Bayview Credit Union Annual Report 2007 Bayview Credit Union Limited 70th Annual General Meeting March 26, 2008 1. Call to Order 11. Question Period 2. Opening Remarks 12. Memorial for William (Bill) Brown 3. Moment of Silence 13. Greetings from Credit Union Central of New Brunswick 4. Quorum Report 14. Results of Election of Directors 5. Approval of the Agenda 15. Adjournment 6. Introduction of the Board of Directors & Visitors 7. Minutes of the 69th Annual Meeting 8. Election of Directors 9. Reports: a. Report of the Board of Directors b. Report of the Chief Executive Officer c. Report of the Credit Committee d. Report of the Audit Committee e. Dividend Payment for 2007 f. Report of the External Auditor Patronage Payment for 2007 10. Other Business a. Appointment of Representatives to Federation for 2008 b. Appointment of External Auditor for 2008 c. Board Remuneration for 2008/2009 d. Proposed Changes to By-laws 1 Bayview Credit Union Annual Report 2007 Bayview Credit Union Limited 69th Annual Meeting Minutes 2006 The Annual General Meeting of Bayview Credit Union Limited was held at Branch 69 Legion, West Saint John on Tuesday, March 20, 2007 at 7:40 p.m. Norma Kelly, President, presided over the meeting. APPROVAL OF MINUTES OF THE 68TH ANNUAL MEETING Moved by Bernard Beukeveld and seconded by Brenda Cobbett to accept the minutes of the 68th Annual Meeting as written. Motion Carried President Norma Kelly welcomed members and guests. Members were advised that if they had any questions they wished to raise they could bring them up under Agenda Item #11, Question Period. ELECTION OF DIRECTORS The Nominating Committee Report was presented by Chairperson Lois Vincent who advised there were three (3) positions vacant on the Board of Directors, each for a three-year term of office. Five (5) members submitted their names for consideration: John Clarke, Shirlee Coleman, Michael (Mike) Hunter, David Lutz, QC, and Frank Jopp. Lois Vincent called for nominations from the floor three (3) times. There were no further nominees. A period of silence in memory of deceased members was observed. A quorum was established with 201 voting members present and 14 guests. APPROVAL OF THE AGENDA Moved by Peter Kelly and seconded by Donna Miller to cease Motion Carried nominations. President Kelly called for any amendments to the agenda as presented. Three visitors were appointed as Scrutineers: Sandra Hamilton, General Manager, Prosper Credit Union, Rick Verge, Investment Specialist, Credential and Brian McCullum, President, Co-op Atlantic. Carolyn MacPherson, Marketing Officer, Bayview Credit Union was appointed to assist the Scrutineers. Moved by Rose Ann Yorke and seconded by Carmen Cruickshank to accept the 69th Annual General Meeting Agenda as presented. Motion Carried. INTRODUCTION OF THE BOARD OF DIRECTORS AND VISITORS REPORTS a. REPORT OF THE PRESIDENT David Brown, Parliamentarian Judy Jewett, General Manager, NB Teachers’ Association Credit Union Jackie Jardine, Assistant Manager, NB Teachers’ Association Credit Union Corey Bowes, Commercial Account Manager, Omista Credit Union Sandra Hamilton, General Manager, Prosper Credit Union Darrell Evasuk, Manager Atlantic Canada, Concentra Financial Brian McCullum, President, Co-op Atlantic Rick Verge, Investment Specialist, Credential Gary Morrison, Auditor, Thornton Van Tassel Paul Paruch, VP, Operations & Development, Credit Union Central of The President’s Report for the fiscal year ending December 31, 2006 was read by President Norma Kelly. Moved by Owen Craig and seconded by Bernard Beukeveld to accept the report as read. Motion Carried New Brunswick Rejean Leger, Commercial Account Manager, Rexton Credit Union 2 Bayview Credit Union Annual Report 2007 b. REPORT OF THE ACTING CEO OTHER BUSINESS The Acting CEO Report was read by Anna Florczynski, Acting Chief Executive Officer. a. DIVIDEND PAYMENT FOR 2006 The Board of Directors recommended to the membership that Moved by Bernard Beukeveld and seconded by Rick Stewart to accept the Acting CEO Report as read. A dividend of 3% be declared and paid on all membership shares as at December 31, 2006, with a dividend not being paid if it is less than $1.00. Bernard Beukeveld requested the naming of the Health, Safety and Wellness Committee be amended to read the Joint Health and Safety Committee as defined under the Occupational Health and Safety Act. The Joint Health and Safety Committee can strike a Wellness Committee which would report back to the Joint Health and Safety Committee. Moved by Al Brun and seconded by Peter Kelly to accept the Board’s recommendation. Motion Carried b. PATRONAGE PAYMENTS FOR 2006 Moved by Bernard Beukeveld and seconded by Rick Stewart to accept the Acting CEO Report as read with the noted change. Motion Carried The Board of Directors recommended to the membership that A patronage rebate of 4% be declared and paid based on the interest paid in 2006 on all personal loans and mortgages, a patronage bonus of 4% for interest received in 2006 on all personal deposits, including Registered Savings Plans and Registered Income Funds, and a patronage rebate of 4% on personal services fees paid in 2006. c. REPORT OF THE CREDIT COMMITTEE The Credit Committee Report for the fiscal year ending December 31, 2006 was read by Shirlee Coleman, Chairperson. Moved by Leo Maloney and seconded by Ann Burns to accept the Board’s Recommendation. Motion Carried Moved by Ann Burns and seconded by Leo Maloney to accept the Report of the Credit Committee as read. Motion Carried c. APPOINTMENT OF REPRESENTATIVES TO FEDERATION FOR 2007 d. REPORT OF THE AUDIT COMMITTEE The Board of Directors recommends to the membership that The Audit Committee Report for the fiscal year ending December 31, 2006 was read by Norma Kelly, Chairperson. The Board be allowed to appoint the representatives to the Federation for 2007. Moved by Al Brun and seconded by Pat McPhee to accept the Audit Committee Report as read. Motion Carried Moved by Bernard Beukeveld and seconded by Shawn Leonard to accept the Board’s recommendation. Motion Carried e. REPORT OF THE EXTERNAL AUDITOR d. APPOINTMENT OF EXTERNAL AUDITOR FOR 2007 Gary Morrison, C.A, Thornton VanTassel, presented the Auditor’s Report as at December 31, 2006. He thanked staff for their assistance with the audit and those members who filled in and returned the confirmation letters mailed out to them. Income before patronage rebate and income taxes was $1,121,017 and the retained earnings balance increased to $10,984,810. Bayview had another very successful year with significant growth, a good return to membership and a strong equity level of 8.1%, well above the legislated 5% provincial requirement. The Board of Directors recommends to the membership that Thornton VanTassel be retained as the company’s external auditor for 2007. Moved by Shirley Jones and seconded by Scott McGee to accept the Board’s recommendation. Motion Carried Moved by Larry McPhee and seconded by Mike Hunter to accept the Auditors’ Report as at December 31, 2006. Motion Carried 3 Bayview Credit Union Annual Report 2007 e. BOARD REMUNERATION FOR 2006/2007 Member Rick Stewart: The media has reported that the Provincial Government has recently provided a large bail out to the Shippagan Caisse Populaire. Can you shed some light on this? This was originally approved at the December 2003 Annual General Meeting and will be presented to the membership each year for their review and approval. The recommended remuneration remains unchanged from previous years. President Norma Kelly: We know as much as you know in reading the newspaper. Shippagan’s annual general meeting will be held on March 26th and they will be reporting to their membership first. We may learn more about this matter at Credit Union Central of New Brunswick’s AGM being held the last weekend in March in Saint John. Shippagan was placed under supervision by the Risk Management Agency some time ago. The Board of Directors recommends to the membership that Directors to receive a per diem of $50.00 per meeting and Committee members to receive $25.00 per meeting Moved by Mike Biggar and seconded by Rose Anne Yorke to accept the Board’s recommendation. Motion Carried RECOGNITION OF PAST PRESIDENT QUESTION PERIOD On behalf of the Board of Directors, staff and members, VicePresident Elizabeth Chisholm, presented Past President Rick Stewart with gifts in appreciation of service given to Bayview Credit Union. Rick served 15 years on Bayview’s Board, was President in 1981 and sat on the Building Committee for many years. Rick was a dedicated community volunteer. Rick was President of the Association of New Brunswick Land Surveyors, Commodore of the Rothesay Yacht Club and a Boy Scout Leader. Member Al Brun: What happened to the CEO and where can I go to find that out? I would like to know where we are going. President Norma Kelly: The CEO’s contract was terminated and the proper process is being followed to hire a new CEO. You have to do the best thing for the Credit Union and that is what we have done and will continue to do. Director Tom Bishop: The CEO’s contract was terminated last August. The Board struck a CEO search committee and a professional search company was hired to begin the process. We hope we are nearing the completion of this process. As our Credit Union has over $200,000,000 in assets, we must ensure we have the best possible person for the position. As we continue with the search process to get the best possible person, we cannot go into particulars. RECOGNITION OF MEMBERS WITH OVER 50 YEARS OF MEMBERSHIP WITH BAYVIEW On behalf of the Board of Directors, staff and members, Shirlee Coleman was proud to recognize and thank member guests with over 50 years of membership with Bayview. Fifty-two members were mailed a 50-year pin in appreciation of their valued support. The names of the 23 members present at the meeting were read out. A group photo was taken following the meeting. Member Al Brun: The Board of Directors act on our behalf, correct? Director Tom Bishop: Yes Member Al Brun: I do not know the man. I only met him once, but I question what is going on? It looks like we are stagnated. What are the terms of the contract? This time next year will we have a new CEO? Director Tom Bishop: Review of our employees’ contracts is confidential. According to our external auditor, the Credit Union is progressing and performing very well. We have suggestion boxes in every Branch strictly for our members’ questions and suggestions. The Board reviews them at every Board meeting and we respond to them. We will continue with the current process in place to bring the CEO issue to a successful conclusion. 4 Bayview Credit Union Annual Report 2007 MEMORIAL FOR ROY MACKIN RESULTS OF ELECTION OF DIRECTORS On behalf of the Board of Directors, staff and members, Director John Clarke welcomed the family of Bayview’s former CEO, Roy Mackin and gave tribute to a much beloved family man, leader and friend. Roy Mackin was the Chief Executive Officer and guiding light of Bayview Credit Union from 1978-2003. He epitomized the credit union and co-op ethics and worked tirelessly and diligently to mould the credit union into what he knew it could be: not an “alternative to the banks” but a force in its own right offering people a way to control their own destiny and support not only themselves but their community. Under his tenure Bayview Credit Union grew from two to six branches and from $3 million in assets to the staggering distinction of being one of the top 100 credit unions in Canada with $152 million in assets and 22,000 members. John put into words the heartfelt feeling of so many who were privileged and honoured to know Roy: “You may be gone but you are not forgotten. So long buddy.” Lois Vincent reported the members elected to the Board of Directors for a three (3) year term of office were: John Clarke, Shirlee Coleman and Frank Jopp. Moved by Bernard Beukeveld and seconded by Karen Sullivan to destroy the ballots. Motion Carried ADJOURNMENT Gail Eastwood moved for adjournment. Meeting adjourned 9:25 p.m. Respectfully submitted, GREETINGS FROM CREDIT UNION CENTRAL OF NEW BRUNSWICK. Norma Kelly, President Board of Directors On behalf of Credit Union Central of New Brunswick, Paul Paruch, Vice-President of Operations and Development, congratulated Bayview on the attendance of over two hundred voting members. Bayview has completed another successful year and having had the opportunity to work with Bayview’s strong management team, there is a solid and bright future ahead. PRESENTATION TO RETIRING DIRECTOR On behalf of the Board and members, Shirlee Coleman recognized Randy Allaby for his many years of dedicated service to Bayview. Randy served on the Board of Directors and various committees in the 1980’s and 1990’s before moving away in 1997 upon his retirement. Returning to the Saint John area, Randy ran and was again elected to the Board in 2005 and served on the Audit Committee. Shirlee Coleman presented Randy with a gift of a painting of the Saint John Regional Hospital. 5 Bayview Credit Union Annual Report 2007 2007 Service Awards 2007 New Staff Bayview Credit Union is pleased to announce that the following employees have received awards for dedicated years of service to the credit union. In 2007, Bayview continued to grow, hiring 7 new staff including a new Operations Manager and six new Member Service Representatives (MSRs). Five Years Beth Leonard Randy Curnew, Operations Manager Dean Rhyno Wendy Carr, MSR Ginny Hourihan Wendy Linton, MSR Karen Meijering Pam Johnston, MSR Kelly Arsenault Michelle Lockhart, MSR Wanda Ellis Jennifer Burns, MSR Ten Years Krista Rochon, MSR Andrea Arseneau Bev Gallant Shirley Persaud Debbie Stanton Mary Weston This past November, Shirley Persaud retired from the position of Retail Services Supervisor. Shirley had been employed by Bayview since 1990 when she came to Saint John from Saskatchewan. She started her career here as a Loans Officer but also worked as an Acting Branch Manager. She took the position of Retail Services Supervisor in 2002 after the retirement of Connie Hanson. Shirley was always a dedicated employee who cared a great deal about the credit union. While we will miss her very much, we all wish her well in her retirement. Paddy Ferguson-Bent Shelley Coakley Fifteen Years Donna Adair Donna Lizotte Karen Sullivan Terry Craig Twenty-five Years Anna Florczynski Joan Murphy 6 Bayview Credit Union Annual Report 2007 Board of Directors Back row from left to right: John Clarke; Tom Bishop (Board Vice President); Frank Jopp, Shirlee Coleman (Board Secretary) and Larry Gallant. Front Row, left to right: Lois Vincent; Norma Kelly (Board President) and Elizabeth Chisholm. 7 Bayview Credit Union Annual Report 2007 Bayview Credit Union Limited-Risk Management Overview As a financial steward we must manage the risks associated with business transactions and the general environment in which we operate. This process is termed risk management. The effects of risk are considered in terms of their impact on income, asset values and liabilities. Among the risks we actively manage, the four principal groups are: credit risk, position risk, liquidity risk and operational risk. functions adhere to the credit union’s policies and guidelines. The Credit Committee reviews, at least monthly, the condition of our loan portfolio to ensure that the lending function is managed within industry standards and that items such as delinquency and loan write-offs are kept to a minimum. The Audit Committee will review on a monthly basis the level of our allowance for credit losses to ensure that all perceived losses are accounted for. Position Risk management strives to maintain an asset/liability match that produces a stable level of earnings, regardless of the direction of interest rates. To monitor its asset/liability mismatch, Bayview Credit Union staff produces a monthly GAP report of all its assets and liabilities and reports it to the Audit Committee. The asset/liability report provides details of the dollar and percentage amounts of mismatches in the various term categories, for the terms from one month to five years. If the cumulative mismatch for categories up to one year of non-interest, rate-sensitive funds exceeds fifteen percent (15%) of total assets, the Credit Union immediately undertakes corrective action. The GAP report should also indicate the change in Bayview Credit Union net income due to immediate changes in interest rates by 100 basis points in a one-year period. Credit Risk: Credit risk is the risk that we will incur a loss due to the failure of a borrower to meet his/her contractual financial obligation. Position Risk: Position risk is uncertainty as to the impact on future earnings arising from volatility in interest rates. Interest rate risk is the risk that net interest income will decrease because of an adverse movement in interest rates. Liquidity Risk: Liquidity Risk management ensures sufficient funding to meet all short term liquidity demands by maintaining access to cash through the establishment of a line of credit with the Credit Union Central of New Brunswick. The Audit Committee monitors our regulatory liquidity requirements on a monthly basis by reviewing the liquidity report supplied by management. The review of our regulatory requirement for liquidity is also a function of our external auditors annually. Liquidity risk is the risk of being unable to meet financial commitments, under all circumstances, without having to raise deposits at unreasonable prices or sell assets on a forced basis. Operational Risk: Operational risk is the potential for loss (including the adverse impact on our reputation) as a result of a breakdown in communications, information or transaction processing, due to systems, or procedural failures, error, natural disasters or criminal activity. Operational Risk is managed by a system of internal controls that requires segregation of duties, appropriate recording of transaction processing, financial and managerial reporting, and insurance coverage. We emphasize ongoing training to constantly improve the skills of our workforce. In addition, we maintain contingency plans for systems failure or catastrophic events. How Specific Risks are Managed: Credit Risk management stresses prompt recognition of problem accounts and their transfer to specialists skilled in managing such accounts. All problem accounts are subject to formal monthly review. An independent inspection group, the Risk Management Agency, reviews the management processes to ensure that our line 11 Bayview Credit Union Annual Report 2007 President’s Report December 31, 2007 Other highlights from Bayview's 70th year are: • the completion of the governance manual, which provides a framework for governing the activities of the credit union • that six $1,000 scholarships for continuing education were distributed to either members or their children. These scholarships have been renamed in memory of our previous long term CEO Roy Mackin Bayview Credit Union is celebrating its 70th annual general meeting. Seventy years ago a group of dedicated credit union members got together and opened Bayview on a part-time basis. Today Bayview Credit Union was once again recognized as one of the top 100 credit unions in Canada and one of the top 101 companies in Atlantic Canada. The financial results will be presented in the external auditor's financial report. • suggestion boxes were installed in each branch, providing the Board with feedback from the membership. The Board wants to encourage the members to continue sharing their concerns and suggestions through this avenue. In keeping with Bayview's Mission "To provide banking and related services on a co-operative basis to the expressed satisfaction of our members." the Board has established the following 2008 strategic plans: • sustain employee growth, through a workforce that is informed, developed and inspired This year we experienced great sadness with the loss of one of our dedicated long term Board members, Mr. Bill Brown who passed away after a short illness. Bill served several terms as a board member and also served on several committees as well as representing the credit union on the New Brunswick Credit Union Central Board. His involvement and contributions will be sorely missed. • improve internal process, through effectively allocating resources • broaden the membership experience, through emphasizing our strong personal service and competitive pricing on products and services • increase membership value, through growth of the credit unions financial position In closing, the Board of Directors would like to thank our staff and committee members for a job well done. In Apri12007 the Board appointed Anna Florczynski, as Chief Executive Officer (CEO). Anna has held the previous management positions of Acting CEO as well as the Manager of Finance & Administration. Anna is a long term, dedicated credit union employee. Respectfully submitted, Norma Kelly, CMA CIA President 12 Bayview Credit Union Annual Report 2007 CEO’s Report December 31, 2007 and two for 25 years. We also said goodbye to a retiring employee, Shirley Persaud, who had been with the credit union for 18 years. This longevity of staff employment is a testament to Bayview's employment practices and excellent working conditions. Bayview's Joint Health and Safety Committee met regularly in 2007 and initiated many "Wellness" projects including general health and flu shot clinics for staff, discounted fitness club memberships and incentives, a nutrition seminar and lots of training including: robbery prevention, first aid and CPR. There were no "lost time" accidents. I am extremely proud and honoured to be the CEO that celebrates Bayview Credit Union's 70th Anniversary with you. It was on March 22, 1938, in Stella Maris Church that Bayview's first Board of Directors was elected and deposits of $39 were collected on the first day of business. I doubt that first Board would have ever imagined that Bayview would grow to include seven branches, with its own ATM network, and in excess of $225 million in assets. And yet here we are. Our Commitment to Co-op Involvement Bayview has always been active in the Co-op Movement. We have continued to assist the Fundy Funeral Home and other local co-ops. In 2007 our involvement expanded dramatically as our Consumer Lending Manager was selected as one of a group of ten credit union professionals to participate in the Uganda/Malawi Coaching Program. This involved traveling to Africa to provide on-site coaching and assistance to primary credit unions. This past year has seen many changes to our staff and to the overall financial industry. The market has been in decline due to global issues and interest rates have tumbled, following suit. Despite this Bayview continues to thrive. We experienced 10.25% in asset growth, which comes to $21 million. Our income before patronage rebates and income taxes was $1 662 791, an increase of 48.3% from last year. Furthermore our equity level, which stands at 7.7%, continues to exceed the· legislated 5% requirement. As impressive as our financial achievements evidently are, I see them as only one type of measure of our success. Our Commitment to the Community Bayview has always been a strong supporter of the community and continued this fine example of the co-operative principles in 2007. Bayview awarded six $1000 Roy Mackin Memorial Education Awards in 2007 for post secondary studies. These awards were renamed last year in honour of the late Roy Mackin, former Bayview Chief Executive Officer. We are very proud of the many young people we have helped over the years with these scholarships. As always Bayview continues to be committed to its staff, members, community, and coop principles. Our success is dependent on our commitment to all these elements. Bayview also provided a $2000 scholarship to NB Community College. This was our second of 5 annual scholarships awarded to this institution. Our Commitment to Our Staff Bayview is committed to the continuing education and development of its staff. Many staff members take courses every year in order to improve performance in their current jobs and to prepare for advancement. Our entire staff took refresher courses in Privacy ("It's a Matter of Privacy") and "Preventing and Detecting Money Laundering". Our staff raised a considerable amount of money for various local charities and events in 2007. Over $29 000 were raised and donated to the Rally of Hope, Hampton Relay for Life, the Juvenile Diabetes Walk, the United Way, Christmas for local families, Animal Rescue League, Homeless Women's Shelter, the Boys and Girls Club, the Fundy Bay Festival, Special Olympics, Saint John Regional Hospital and many other worthy organizations, not to mention the many auctions for those in need to which we donated promotional items and the many sports teams we supported with program ads. This does not even begin to scratch the surface of all our community participation in 2007. We were proud to support them all and hope to do as much if not more in the future. Each and every member of our staff, both our front line people who deal directly with the members and those who work behind the scenes supporting the front line, are the reason that "There is a Difference" between Bayview and other financial institutions. They are our most important asset and, therefore, our Board of Directors actively involves them in the credit union's development. In July, the Board surveyed our staff for the third year in a row to gather opinions on the credit union and its future. Furthermore, Bayview continues to recognize excellence in its staff with the "Catch a Co-worker" Initiative where staff members "catch" examples of excellence demonstrated by their fellow staff. Bayview, once again, organized the VON Flu Shot Clinics this past November for the benefit of our members by subsidizing the cost of flu shots. Our biggest and most ambitious project was introduced to the community in December, 2007. We want to know "Who Makes a Difference in your Continued on page 14 In 2007, we proudly honoured eighteen staff members who received their Long Service Awards- six for five years, six for ten years, four for 15 years 13 Bayview Credit Union Annual Report 2007 Continued from page 13 Life". We want to spread the good word by giving both members and non-members a voice to say "thank you" to those who have influenced their lives. This is a project we hope to continue month after month and year after year, providing continuing good news and encouragement to our community. In business as in life, the only guarantee is change. Bayview is well prepared to not only meet these future changes and challenges but to excel. This is only possible because of the support of our excellent staff, management, Board and Committees. I wish to thank them all for their dedication and commitment. Our Commitment to our Members In conclusion, I would like to point out the important role of our Board members. They give so much of their time and expertise month after month to Bayview's continuing success. Without their consistent and tireless enthusiasm, Bayview would not be where it is today. Our members are the backbone of the credit union and everything we do is dictated by our desire to follow our Mission Statement: "To provide banking and related services on a co-operative basis to the expressed satisfaction of our members". Respectively submitted, Bayview has shared over $7 million in profits with its members since the patronage rebate program began in 1993. This profit sharing is one of the core elements that distinguishes the credit union from other financial institutions. This year we will share an additional $796 511 with our members. Anna Florczynski Chief Executive Officer, Finance & Administration Manager Bayview Credit Union Ltd. proudly received, for the fifth year, the distinction of being one of the top 101 companies in Atlantic Canada, as awarded by Progress Magazine. 14 Bayview Credit Union Annual Report 2007 Credit Committee Report December 31, 2007 In 2007 loans increased by approximately 8%, almost $15 million, to $183,613,798.00. This total represents an increase of almost $8.1 million in personal mortgages that now total $85.5 million. Personal loans increased to $70.2 million, also a $3.8 million increase. Within the personal loan portfolio are the Dealer Plan loans which have proven to be a popular member service. These loans now total $23.8 million, an increase of $6.3 million since 2006. All credit unions are required under current legislation to have a Credit Committee appointed by the Board of Directors. The Committee is responsible for ensuring that the lending functions adhere to the New Brunswick Credit Unions Act and Regulations. Business loans increased by $1.9 million to $27.8 million and the outstanding balance of the Global Payment MasterCard account was $445,884.00 at year end. Delinquency is an ongoing concern in the finance sector. We are in the loan business and risk is a byproduct. In 2007 we had $583,000.00 in write-offs and our delinquency rate was .62%. This is better than industry standard and below the more stringent benchmark set by Board policy at .75%. We continue to support our specialist staff in their collection efforts by reviewing their reports monthly. The Committee met monthly to review the condition of our loan portfolio and ensure that all lending functions are managed within the benchmarks of the finance industry and the more stringent standards of the credit union in particular. I would like to thank committee members and resource staff for their co-operative attitude and work ethics and would like to introduce them so that you can join me in an expression of appreciation. Tom Bishop, Kevin Hughes, Mike Hunter, Larry Gallant and Lois Vincent and resource staff Anna Florczynski and Patty Healy. The Committee also is charged to review the standards set out in Bayview Credit Unions’ Loan Guidelines and recommend necessary changes to the Board for consideration. Respectively submitted, The provincial Risk Management Agency responsible for inspecting credit unions, stresses the timely identification of problem accounts and the Committee reviews, monthly, the details of security and activity on all accounts delinquent over 60 days. Shirlee Coleman, RT, MSR Chair Credit Committee 15 Bayview Credit Union Annual Report 2007 Audit Committee Report December 31, 2007 Some of the other Committee functions were to; • meet with external auditors and inspectors to discuss the scope and results of their audit and to report the findings to the Board of Directors, • examine the level of the allowance for credit losses to ensure that all potential losses were provided for, The Audit Committee of Bayview Credit Union is established in accordance with Credit Union Regulations, Section 13.1 - 13.2, and is required to perform the duties as listed in these Regulations. • evaluate the Audit Committee’s roles and responsibilities to ensure that the committee is in compliance with the current audit standards, • report to the Board of Directors any concerns related to operational risk and the controls needed to mitigate those risks. The Audit Committee met on a monthly basis in 2007 (except for July) to analyze the monthly financial statements and related reports. The Committee also performed other functions to meet the obligations of the Credit Union Act and the Board of Directors of Bayview Credit Union Limited. In closing, I would like to thank Bayview staff members for preparing the reports and activity updates for the Committee each month. I would also like to thank the following members of the Audit Committee for their contributions: Randy Allaby Bill Brown Ann Burns Elizabeth Chisholm John Clarke Frank Jopp Dan LaMorre Respectively submitted Norma Kelly, CMA, CIA Chair Audit Committee 16 Bayview Credit Union Annual Report 2007 Dividend Payment for 2007 The Board of Directors recommends to the membership - A dividend of 3% be declared and paid on all membership shares as at December 31, 2007, with a dividend not being paid if it is less than $1.00. Patronage Payments for 2007 The Board of Directors recommends to the membership - A patronage rebate of 4.5% based on the interest paid in 2007 on all personal loans and mortgages, a patronage bonus of 4.5% for interest received in 2007 on all personal deposits, including Registered Savings Plans and Registered Income Funds, and a patronage rebate of 4.5% on personal services fees paid in 2007. 17 Bayview Credit Union Annual Report 2007 Managements Responsibility for Financial Information Management is responsible for the preparation, presentation and consistency of financial information and discussion contained in this Annual Report. The financial statements and accompanying notes, prepared in accordance with generally accepted accounting principles, are considered by the Board and Management to be fairly presented. In preparing the financial statements, management has exercised judgement in the selection of significant accounting policies and the determination of reasonable estimates which are reflected therein. The Audit Committee of the Board of Directors meets periodically with the Credit Union’s Management and external auditors to review matters relating to the quality of financial reporting and internal accounting controls and the nature, extent and results of the audits. In addition, this committee recommends the engagement of external auditors and reviews and reports on the Credit Union’s financial statements to the Board of Directors. The Board of Directors oversees management’s performance of its financial reporting responsibilities and meets monthly to approve the Chief Executive Officer’s report containing the financial statements and other financial information. The Risk Management Agency performs periodic inspections of Bayview Credit Union Limited to ensure compliance with the Credit Unions Act and Regulations. Independent external auditors, appointed by the members of the credit union, examine our financial statements in accordance with generally accepted auditing standards and their report appears next. The auditors have free and independent access to the Audit Committee and meet with the committee and with management to consider matters relating to financial statement presentation, internal controls and audit procedures. Management has developed and maintains the necessary systems of internal controls to provide reasonable assurance that transactions are authorized, assets safeguarded and proper records maintained. Anna Florczynski Chief Executive Officer, Finance & Administration Manager 18 Bayview Credit Union Annual Report 2007 19 Bayview Credit Union Annual Report 2007 20 Bayview Credit Union Annual Report 2007 21 Bayview Credit Union Annual Report 2007 22 Bayview Credit Union Annual Report 2007 23 Bayview Credit Union Annual Report 2007 24 Bayview Credit Union Annual Report 2007 25 Bayview Credit Union Annual Report 2007 26 Bayview Credit Union Annual Report 2007 27 Bayview Credit Union Annual Report 2007 28 Bayview Credit Union Annual Report 2007 29 Bayview Credit Union Annual Report 2007 30 Bayview Credit Union Annual Report 2007 31 Bayview Credit Union Annual Report 2007 32 Bayview Credit Union Annual Report 2007 33 Bayview Credit Union Annual Report 2007 34 Bayview Credit Union Annual Report 2007 35 Bayview Credit Union Annual Report 2007 36 Bayview Credit Union Annual Report 2007 Nominating Committee Report 2007 Nominations Required The Nominating Committee will be presenting a list of nominees at the meeting and will be accepting nominations from the floor. Directors now in Office Name Thomas Bishop Respectfully submitted, Director Consecutive Current Since Years on Board Term Ends* 2005 3 Dec. 31, 2007 Larry Gallant 2005 3 Dec. 31, 2007 Lois Vincent 2002 6 Dec. 31, 2007 Bill Brown 2006 2 (Deceased) Dec. 31, 2008 Elizabeth Chisholm 2003 5 Dec. 31, 2008 Norma Kelly 1999 9 (Max Term) Dec. 31, 2007 John Clarke 2004 4 Dec. 31, 2009 Shirlee Coleman 2004 4 Dec. 31, 2009 Frank Jopp 2007 1 Dec. 31, 2009 John Clarke Chairperson * See Article 4, Section 10 & 114.10 Subject to Sections 4.8 and 4.9, a director is eligible for re-election but is not in any case eligible to serve as a director for more than nine consecutive years. 4.11 Only time served after the proclamation of the Credit Unions Act (January 31, 1994) shall be taken into consideration for the purposes of Section 4.10. 37 Bayview Credit Union Annual Report 2007 Volunteers 2007 Board Of Directors Credit Committee Norma Kelly Tom Bishop Elizabeth Chisholm Shirlee Coleman Shirlee Coleman Larry Gallant Frank Jopp Kevin Hughes Tom Bishop Mike Hunter Bill Brown Lois Vincent Karen Fennell Marketing Committee John Clarke John Clarke Larry Gallant Bill Brown Lois Vincent Education Awards Committee Audit Committee Randy Allaby Randy Allaby Elizabeth Chisholm Bill Brown Shirlee Coleman Ann Burns Nominating Committee John Clarke Elizabeth Chisholm Frank Jopp John Clarke Norma Kelly Frank Jopp By Law Committee Norma Kelly Tom Bishop Dan LaMorre Shirlee Coleman 38 Bayview Credit Union Annual Report 2007 Other Business a. Appointment of Representatives to Federation for 2008 Representatives to the Federation represent Bayview at Credit Union Central's Annual General Meeting and vote on by-law and regulation amendments as well as Credit Union Central's and Risk Management's Board members. As in previous years the Board of Directors recommends to the membership that - The Board be allowed to appoint the representatives to the federation for 2008. b. Appointment of External Auditor for 2008 The Board of Directors recommends to the membership that Grant Thornton LLP be appointed as the company's external auditor for 2008. c. Board Remuneration for 2008/2009 Board remuneration was originally approved at the December 2003 Annual General Meeting and will be presented to the membership each year for their review and approval. Since then the Directors have received a $50 meeting per diem and Committee members have received a $25 meeting per diem. With the increased demands on Directors time and accountability, especially in regards to board governance, training sessions and added fiduciary responsibilities the Board believes that the per diems should be increased to appropriately reflect the value of the work. Therefore the Board of Directors recommends to the membership that - Directors to receive a meeting per diem of $100 and Committee members to receive a meeting per diem of $50. 39 Bayview Credit Union Annual Report 2007 Bayview Credit Union Limited Proposed By-law Amendments Resolved, That By-law 2.17 and the Articles be amended as follows: (a) (b) (c) (d) (e) (f) Bayview Credit Union Limited By-law Amendments Whereas, The Credit Union By-laws refer to the manager of the Credit Union as the “General Manager”; Subject to Subsections 35(1) and 50(1) of the Credit Unions Act, the Credit Union shall not redeem Surplus Shares except under the following conditions: A member closes all of his accounts with the Credit Union and is no longer a resident of the Province of New Brunswick. When the member reaches the age of 60, application may be made to the Chief Executive Officer or a designate to redeem Surplus Shares. No application will be accepted until the individual has been a member for at least 5 years. In the event the member dies. In the opinion of the Chief Executive Officer or designate, the member is facing a case of hardship or extenuating circumstances. The Board of Directors may declare a redemption of Surplus Shares. Payment of such redemption is subject to the approval of the membership at the Annual General Meeting. In the event a member closes all of his accounts with the Credit Union, the funds in the Surplus Shares Account will become available to the member: (i) if the balance of the account is greater than $25.00 but less than $100.00, five (5) days after receipt of a written application; (ii)if the balance of the account is greater than $100.00, one (1) year after receipt of a written application. Whereas, In fact the position of the manager of the Credit Union is more aptly described by the term “Chief Executive Officer” (commonly referred to as the “CEO”); Whereas, To modify the Credit Union’s By-laws for greater certainty and clarity, therefore be it; Resolved, That the By-laws of Bayview Credit Union Limited be amended so that whenever the term “General Manager” is used, it is replaced with the term; “Chief Executive Officer”. Notwithstanding the above six (6) conditions, Surplus Shares shall not be redeemed: (i) if the equity of the Credit Union is, or would be after the payment, less than that required under Section 55 of the Credit Unions Act and the Regulations to the Act, (ii)the amount is less than $25.00. 40 Bayview Credit Union Annual Report 2007 2007 Staff Listing Senior Managers Anna Florczynski Greg Pinfold Patty Healy Ginny Hourihan Randy Curnew Greg Holteen Administration June McLaughlin Mary McLeod Carolyn MacPherson Greg Merzetti Pat Palmer Julie Crilley Michael Biggar Kelly Arsenault Shawn Cripps Lisa Rumson Chief Executive Officer IT Manager Credit Manager HR Manager Operations Manager Properties Manager Administrative Officer Executive Assistant Marketing Officer Accounting Officer Accounting Officer HR Co-ordinator Communications Officer Retail Services Supervisor Accounting Officer Project Officer Credit Department Marsha Damon Shirley Jones Wade Beck Scott McGee Cheryl Nolan Al Smith Mary Weston Marta Zaze Consumer Lending Manager Administrative Assistant Commercial Account Manager Commercial Account Manager Credit Administrator Dealer Plan Manager Credit Officer Credit Officer Doris Jesso Clearing Officer Lynda Abric ATM Administrator Kevin Murphy Network Administrator Dean Rhyno Network Administrator Dariusz Szweda Electronic Services Administrator David Thompson Network Administrator Arthur Campbell Glenna Richardson Hospital Michael Bartlett Wanda Ellis Gloria McHugh Heather Wannamaker Heather Hanson Sherry Sutton Carolyn Dickie Shelley Coakley Andrea Arseneau Robin Floyd Lesley Leverick Debbie Stanton Katie Cameron Cheryl McCormack Wendy Carr Beverly Gallant Pamela Johnston Karen Wilson Linda Kinney Wendy Linton Yvonne Baxter Tax Department Pamela Boyce Shelley Eleuterio Sarah Rose Werner Mary Cossaboom Sharon Galbraith Jennifer Folkins Jason Howe Wayne McBride Charlie Palmer Darlene Smith Karen VanWart West Saint John IT Department Property East Saint John Joan McGarvey Patty Hoyt Karen Sullivan Paddy Ferguson-Bent Karen Swagerman Beth Leonard Laura McAdam Krista Whitaker Stephanie White Branch Manager MSO MSO MSO MSO MSR Supervisor MSR2 MSR2 MSR MSR MSR MSR MSR MSR CAM MFIS Tax Manager Tax Auditor Tax Auditor Tax Receptionist Tax Consultant Tax Consultant Tax Consultant Tax Consultant Tax Consultant Tax Consultant Tax Consultant Branch Manager MSO MSO MSR Loan Clerk MSR2 MSR MSR MSR Elevator Operator Elevator Operator Kennebecasis Valley Brian Thorne Lisa Lennox Donna Lizotte Rochelle Andersen Kathie Horgan Shelley Gorjizadeh Member Service Center Mary Anderson Vesta Bishop Sharon Clarke Belinda Forbes Oak Hall Cathy Barry Joan Murphy Carolyn Johnston Nancy Lirette Darrel Hitchcock Michelle Lockhart Christine Von richter Hampton Shawn Leonard Nicole Doiron Cindy Payne Krista Kelter Karen Meijering Gail Powell Krista Whitaker Sussex Terry Craig Kirsten Johnston Jean Brown Tracy McLaughlin Donna Adair Carmen Cruickshank Shelly McAlary Sandy Howe Kim Losier Part Time/Float Branch Manager MSO MSR Supervisor MSR MSR MSR Donna Bettle Jennifer Burns Marlene Dupuis Krista Rochon Graham Shave MSO - Member Service Officer • MSR - Member Service Representative • MSA - Member Service Agent Bayview Credit Union Annual Report 2007 Branch Manager MSO MSR Supervisor MSR MSR MSR MSA MSA MSA MSA Branch Manager MSO MSO MSR Supervisor MSR MSR MSR Branch Manager MSO MSR Supervisor MSR MSR MSR MSR Branch Manager MSO MSO MSR Supervisor MSR MSR MSR MSR MSR MSR MSR MSR MSR MSR