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STAR A REAS
Northeast Mississippi Community College
Bookstore & Computer Center
Volume 1, Issue 6
March 2011
Inside this issue:
Bookstore
Telecommunications
Computer Center
Did you know that housed
in Stringer Hall, the Computer
Services and Telecommunications Department strives to
ensure that the technology
networks covering all instruc-
and school spirit. The
tional, administration and
Bookstore on the Booneville
dormitory buildings. Repair,
campus provides a full line
upgrades, training, trouble-
of products for purchase.
shooting and system analysis
The bookstores at the New
and design are among the
Albany and Corinth off-
many services the depart-
campus sites provide only
ment provides to all divisions
the textbooks and supplies
R.O. Stringer Hall
on campus with a focus on
for classes being offered at
maximizing limited institu-
that site. Students may
tional monies. It is the de-
purchase textbooks at any
This facility houses the College’s administrative offices. It is named in
honor of the first president of the
college.
partment's mission to provide
bookstore site and/or on-line
a safe, dependable computing
regardless of the location of
environment to be used as an
their classes.
effective learning tool and
efficient administrative tool
for Northeast.
ing books and supplies.
Students may purchase
textbooks and other items
by charging to their approved financial aid or with
needs of the College are ad-
Did you know that the
dressed in an efficient man-
Northeast Bookstore serves
cash or credit card. Stu-
ner?
the students, faculty and staff
dents use these methods of
is responsible for the ongoing,
of the College. The primary
payment in the Bookstores
day-to-day operations of all
goal is to ensure customers
at all three Northeast cam-
computer and telecommuni-
are able to obtain textbooks,
puses and for purchases
cations equipment for the
instructional materials, and
made on-line via the North-
Booneville, Corinth and New
computers at reasonable pric-
east Bookstore website.
Albany campuses of Northeast
es. The Bookstore also pro-
Additionally, parents may
Mississippi Community Col-
vides other items to support
purchase pre-paid, debit
lege. The computer services
students’ academic career
cards from the Bookstore for
The departmental staff
students to use when purchas-
The bookstore purchases
used books at the end of each
term, during final examinations.
Textbook buyback dates and
prices offered are available at
the bookstore website.
WWW.NEMCCBOOKSTORE.COM
The Northeast Bookstore is
open from 8:00 a.m. to 4:00
p.m. on Monday through Friday.
Extended hours are offered
during registration and at the
beginning of each semester.
include (but are not limited
to) the student administration
system (BANNER), eMail,
Bookstore, Library circulation,
and ID system. The department also provides support
for the wired and wireless
Frank and Audrey Haney Union
This building houses the college bookstore, Residential Student Services, Campus Security (Police), and provides a
variety of food service, recreational and conference facilities.
It is the center for conducting and promoting social, recreational, cultural, and educational activities for students, faculty, administration, alumni and guests. The building is named
in honor of a former member of the Board of Trustees and
his spouse.
FAQs
Volume 1, Issue 6
Page 2
How do I get assistance with my computer problems?
Northeast’s Computer Services Department will assist you with resolving technology problems. The best method to request assistance is
through the Computer Services Work Order System located on the Northeast webpage, or you may wish to call the Computer Services
staff. If you are experiencing problems with computer hardware, call Ron Smith or Levi McDonald; issues with Banner should be addressed to Terry Jones, and issues with email should be addressed to Jeffrey Powell.
Where is the Computers Services Work Order or how do I request technology assistance?
The Computer Services Work Order system is accessed from Northeast webpage. Access the Northeast homepage at www.nemcc.edu,
then access the “Administrative” line, finally, access the “Computer Services Work Order” link. Please enter your name, office location (or
location of computer with which you need assistance), and the best description you can provide of the problem. Computer Services staff
will contact you as soon as possible.
Who should a student see with questions about student email?
Questions regarding student email should be forwarded to Jeffrey Powell, ext. 7585. Jeffrey is located on the second floor of Stringer Hall.
However, questions concerning student access to Blackboard should be forwarded to Jenniffer Newell , Director of Instructional Technology, ext. 7194.
How do I schedule a meeting or training session in the Computer Services Training Laboratory?
The Computer Services Training Laboratory is located on the second floor of Stringer Hall and contains twelve computers, instructional
computer, projection equipment, and whiteboard. The room may be scheduled for training by contacting Jeffrey Powell at Northeast
extension 7585 or by email.
Why do items keep changing in Banner and Tigerline?
In order to stay in compliance with current state and federal regulations and laws, Northeast must continually upgrade Banner. Banner,
like all software, is continually evolving and the College must evolve to meet current Financial Aid requirements, Finance and Accounting
regulations, student privacy laws, and other operational requirements. Computer Services staff schedule Banner and Tigerline upgrades
Did you
during College holidays to minimize the amount of time the software is down or unavailable.
How do I get assistance with my telephone?
Questions concerning the operation of the features available within Northeast’s telephone system should be addressed to Tina Langley at
extension 7298. Problems with telephone equipment should be addressed through the Computer Services Work Order system.
Did you know that NEMCC’s iTunes U was the first in the state of Mississippi?
Northeast instructions with the assistance of the Computer Services Department established the first iTunes university sessions. The
Northeast iTunes U sessions have been rated by Apple as some of the most downloaded iTunes U sessions.
What is the iPad Pilot for Fall 2011?
Beginning with the Fall 2011 term, Northeast will pilot the use of iPad’s in the classroom. Student with the Radiology Technology and the
Medical Laboratory Technology programs will be using the iPad and electronic textbooks for classroom instruction.
How can a student purchase textbooks?
Students may charge their textbooks to approved, authorized financial aid or they may purchase their textbooks for cash, check, or credit
card.
Where can on-line students purchase textbooks?
All students may purchase textbooks and supplies from the campus bookstores or they may order the textbooks from the on-line
bookstore at www.nemccbookstore.com.
How do students know which textbooks to purchase?
Instructors notify the Bookstore of their specific textbook selection for each class taught by Northeast. The Bookstore stocks the textbooks and supplies selected by the faculty. Bookstore staff will assist the student with identifying the textbooks the class instructors have
requested for each class.
Are students required to purchase textbooks from the Northeast Bookstore?
No. Students may obtain the ISBN number for the required textbook via the Bookstore’s website or the class instructor’s syllabus, and
then with the ISBN, the student may order the textbook from vendors via the internet. However, students may only charge to their financial aid for purchases made in the Northeast Bookstore or made with Missouri Books via the online bookstore accessed through Northeast’s Bookstore’s webpage.
FAQs
Page 3
Star Areas
Do students pay sales tax on textbook purchases?
No. Textbooks are exempt from sales tax. However, tax is charged on all supplies, clothing, and other items.
How does Bookstore know the textbooks to stock?
During the current semester, the faculty submits textbook adoption information for the next semester. For example, the Fall 2011 textbook information will be submitted in March 2011. Using the textbook information which includes title, author, ISBN number and other
identifying information, the Bookstore orders and stocks the textbooks required.
Why does the Bookstore not have enough textbooks for my class?
The Bookstore strives to have the textbooks required for each class. Unfortunately, occasionally, there may be a problem with a few classes. The reasons are varied, for example,
Vendor may have back-ordered a portion of the textbook shipment
Unexpected enrollment increases
Students purchasing textbooks for classes for which they are not enrolled. Textbooks are then resold to outside textbook buyers.
This activity has been a problem during the past two years.
Non-Northeast students purchasing textbooks for classes at other colleges
Incorrect textbook ISBN number inadvertently entered on the faculty’s textbook adoption record
Textbook adoptions filed late
Students delay purchasing textbooks until later in semester (may delay purchase until time for first test)
May Northeast departments/divisions purchase items from the Bookstore?
Yes, supplies that are not available from Central Office Supply may be purchased from the Bookstore via the departmental bookstore
requisition form. The purchase of clothing and/or gift items must be preapproved by the Vice President of Finance and must be for official
College business purposes.
When may students sell textbooks back to Bookstore?
Book buyback is scheduled during final examinations each term. Book buyback prices vary depending on whether or not Northeast will
use the textbook in the upcoming semester and/or if a national wholesaler will purchase the textbook.
Snapshot of Bookstore Services
Textbooks Sold Fall 2010 and Spring 2011—30,018
Textbooks Purchased during Book Buyback—8,618
Inventory Items stocked in Bookstore
(approximate)—6,000
Average Price of Textbook—$88.00
Initiatives from Computer Services and Telecommunications Department
The Computer Services staff works with other departments on campus to
assist with the implementation and maintenance of the following systems:
Instructional podcasting initiative
Instructional ebooks and iPad initiative
Blackboard
Library’s SIRSI system
Snapshot of Technology
Maintained on Campus
1,000+ computers
15+ servers
50 megabyte metro Ethernet connection between
Booneville and Jackson
10 megabyte metro Ethernet connection between
Booneville and Corinth, and Booneville and New
Albany
400 – 500 wireless clients access the wireless network per day
3,000 – 4,000 emails processed per day by college’s email server
800 telephone extensions
Bookstore’s WinPrism upgrades and implementation with Banner
(Nebraska Book)
Bookstore’s Point-of-Sale system (Nebraska Book)
Student identification card system (Elliott)
Student meal plan system (CBORD)
Admissions and Records’ eScript system
Banner upgrades for Finance, Financial Aid, Student, and Payroll
Additionally, the staff maintains a technology training lab and strives to
provide up-to-date training in Sequel, Banner, Tigerline, Apple iPhone applications, Apple iPad applications, Summer technology institute training series, PC doctor (diagnosing and repair PC)
Page 4
Stars of the Bookstore
Star Areas
Mitch McBride, Bookstore Manager-, (27 years), is a native of Ripley, MS; graduate of the University of Mississippi; was
employed at the Ole Miss Bookstore for 5 years before coming to Northeast. Mitch and his wife, Laurie, are members of
First Baptist Church in Booneville. His hobbies are baseball (particularly of the St. Louis Cardinals), fishing, reading, watching Sherlock Holmes movies, gardening, and carpentry. 662.720.7243 [email protected]
Kathy Rutherford Bookstore Associate, (20 years), and husband, Michael, have 3 children and 1 grandchild, Bella. Bella is
the joy of their life. They reside in Booneville and were raised here. Kathy attends Jumpertown United Methodist Church
where she keeps the nursery and teaches Sunday school classes. Kathy enjoys watching fast pitch softball and college football. Since Kathy has been at Northeast for 20 years, it is like her second home. 662.720.7322 [email protected]
Diana Zickos, Bookstore Associate, (10 years), is married to Randy Zickos. They have two daughters, Amanda, a graduate
of NEMCC in Respiratory Therapy and Anna, a first year Radiology student at NEMCC. Diana loves reading, old movies,
and shopping with her daughters. 662-720-7321 [email protected]
Stars of the Computer Center/Telecommunications
Greg Smith, Director Computer Services and Telecommunications, (26 years), began is a product of Corinth High School,
NEMJC, The University of Mississippi and Mississippi State University or as my dad used to say "finishing school" (he was
an MSU grad as well). Greg started his career at Northeast as an instructor in the summer of 1985. Greg has also worked
for BellSouth in Birmingham AL, Ringier America in Corinth, and SCT in Philadelphia PA. He has been married to the former Joyce Burcham of Corinth for 26 years (we met at NEMJC when we were both students) and have two boys Tyler and
Taylor. Ty is a senior at Ole Miss and Taylor is a senior at Corinth High School. 662.720.7164 [email protected]
Tina Langley, Communications Specialist, (11 years), is the “voice of Northeast.” When you call Northeast’s main telephone number (728-7751) you usually speak to Tina. Tina is helpful, cheerful, and considerate whether directing telephone calls through campus or providing driving directions for callers trying to find the campus. 662.720.7298
[email protected]
Jeffrey Powell, Webmaster (10 years), is responsible for operation of the Northeast webpage and the approximately
20,000 sub-pages that comprise the webpage. Jeffrey is also a leader in the use of Apple technology including the instructional use of podcasting, iPhone applications, and iPad applications. He enjoys golf in his spare time and is always
connected to technology via his iphone, ipad, laptop, or other devices. 662.720.7585 [email protected]
Ron Smith, Technology Specialist (12 years), is an Ole Miss fan. He also enjoys playing on the computer when he is not
actually working on one. Ron is married to Ann Smith (employed in the Business Office) and has two sons, Blake, a senior at New Site, and Brady, a fifth grader at Marietta. Ron and Ann serve as the youth directors at Little Creek Baptist
Church. 662.720.7442 [email protected]
Terry Jones, Banner Database Administrator, (7 years), main area of responsibility is the application of upgrades/
patches to Banner and Tigerline software. Terry is also responsible for functional-area access to Banner and reporting
through scripts for various campus departments and external agencies. Terry enjoys Christian literature, playing tennis,
walking, and trying to be the person his dog, Samson, thinks he is. 662.720.7254 [email protected]
Levi McDonald, Technology Specialist , (4 years), provides end-user support to all departments on campus and to the
two off-campus centers. Levi also provides “help desk” services to faculty, staff, and students. This service may include
everything from helping someone when his/her computer will not “turn on,” to assisting an employee or student with
accessing the wireless network, to setting up a new instructional computer lab. 662.720.7390 [email protected]