food-retail-solutions_erfrischend_e-mail_en2.44MB

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food retail
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Table of contents
07 Refreshingly different
09 Industry Buzz
14 Ingredients
17 OSR ShuttleTM – Core technology of the market leader
19 Pick-it-Easy – Work station series
21 Fully-automatic palletization – Picking machinery
23 KiSoft – Supply chain software
25 KiSoft Vision & Open Shuttle – Innovation
27 360°+ Service – Support for the entire lifetime of your system
28 Recipes
31 Flexible Case Picking – System solution for all article classes
33 FAST Picking – Fully-automatic picking system
35 E-Grocer – The e-commerce solution for food retail
37 KiSoft RMS – Empties management
38 Gourmets
4 | KNAPP AG
KNAPP AG | 5
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Refreshingly different
Refreshingly different
The wide variety in food retail is what makes this sector a true challenge for
intralogistics. Keeping an integrated perspective with a view to the entire supply chain will make it possible to significantly increase economic efficiency.
An ever-expanding range of articles as
well as packaging and article displays that
are constantly changing present a major
challenge for the food retail distribution
network. Along with large deliveries to the
stores, new business segments are becoming
increasingly important, leading to changes in
order structures, lower item quantities and
tighter delivery windows. These new segments
include a range of different fields such as
delivery to small branch stores, petrol stations
and shops at train stations as well as home
delivery for e-commerce, m-commerce and
drive-through concepts. With these special
requirements, flexibility in order processing
and article handling is a crucial factor for
success.
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Mastering market
dynamics with KNAPP's
low complexity philosophy
With its Food Retail solutions, KNAPP not
only meets these demands of the market in
top quality, but also focuses on optimizing the
entire process chain. This all-encompassing
approach is evident, for example, in minimal
effort at the point of sale and an extensive
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range of services in reusables management.
KNAPP's philosophy of making complexity
simple is the basis for all of our system
solutions, to help reduce complexity in daily
warehouse operation and to allow you to
concentrate on what is essential.
The Food Retail portfolio provides a
universal all-in-one solution for picking a variety
of article classes in a profitable, ecological and
ergonomic manner as well as an innovative
solution for handling an entire range of
different standard containers in fully-automatic
operation. KNAPP also offers tailored system
solutions for the fast-growing online food retail
segment and multi-channel applications. Highperformance picking of single items is one of
KNAPP's particular strengths: we have unique
know-how and business expertise in this
field and build on the vast experience from
numerous successful logistics systems.
In addition, KNAPP looks at returns
logistics from an integrated perspective and
has created a system solution specifically
tailored to the demands of reusables
management. The great benefit of this system
approach is a substantial increase in efficiency
due to central sorting processes, and the endto-end, automatic crediting system in real time
guarantees transparent empties tracking and
accurate deposit booking.
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Industry Buzz
Some members of the
Food Retail Business Unit team, left to right:
Christian Slanina, Siegfried Zwing,
Christian Brauneis, Jürgen Lischka,
Gerald Perchtold, Stefan Michelitsch,
Robert Engelmayer, Heinz
Winterleitner, Christian Fiausch,
Günther Kainersdorfer,
Hannes Eichmon, Robert
Cimmermann, Thomas Legat,
Johannes Hausmann
Industry Buzz
Flexibility as the main ingredient
of our recipe for success
The dynamics of the market are developing at a rapid pace. KNAPP brings fresh ideas to
intralogistics with its customized solutions and supplies its customers with the recipe for
success in addressing the ever more sophisticated requirements of the end consumer. Our food
retail experts, Heimo Robosch, Siegfried Zwing, Christian Slanina, Christian Brauneis and Jürgen
Lischka discuss how intralogistics is the decisive factor for both current and future situations
in the food sector.
What does the food retail sector mean to KNAPP?
Heimo Robosch, Executive Vice President: We view
the food sector as an area with enormous
potential for growth for KNAPP. On the one
hand this results from the fact that there are
currently many manually operated distribution
centres and on the other hand there is an
ever increasing number of articles. Supporting
the requirements of the most various sales
channels as well as meeting regulations for
ergonomics means that these completely
manual operations make less sense as they
become less and less competitive.
The tremendous importance that KNAPP
attaches to food retail is shown by the fact
that we have made this sector a separate
organizational unit in the form of a business
unit. This organizational unit includes
KNAPP specialists who have many years of
experience in the sector. We can therefore
provide our customers with the optimal support
in consulting, conceptual design and project
execution.
The KNAPP solution portfolio addresses
the special requirements of food retail. This
includes variety in article shapes, pack units
and article weights, as well as groups of goods
that are diverse in regard to temperature
range and packaging types. Additionally, one
is confronted with a constantly growing article
range and various order structures because
of omni-channel strategies. We fulfil these
market demands in a way that provides our
customers with the greatest possible flexibility
and investment security.
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Industry Buzz
In all of our approaches we follow our
philosophy of low complexity. This means, for
example, in highly automated environments,
using our shuttle technology, that has been
proven a thousand times over, we can cover
all important areas with one system in highlyefficient processes. With future-oriented
technologies such as optically guided picking
using KiSoft Vision, we follow the zero-defect
approach in the warehouse and support
manual processes optimally.
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A zero defect warehouse
with the trendsetting
KiSoft Vision technology
Which trends are currently keeping the Food Retail
Business Unit busy at KNAPP?
Siegfried Zwing, Director Food Retail Solutions: In
general, we see an enormous trend towards
processing small quantities. This is based on,
for example, the growing e-commerce sector
with all of its variations in click and collect
services, drive-through concepts or direct
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Industry Buzz
home deliveries of food, and especially on the
growing number of small branch stores, such
as petrol stations and shops at train stations.
In some assortments, we are experiencing
another approach: there is an effort to move
towards standard containers, not only to
enhance the cost benefits across the entire
supply chain but also in the sense of carrying
out business in a sustainable manner.
We view the shipment of optimized
and shop-friendly load carriers with the
simultaneous demand of reducing the costs as
a very basic requirement, which we can affect
significantly with our solutions and which we
already fulfil in an excellent manner.
From an overall perspective, food retail
logistics today stands before the huge
challenge of handling an unprecedented
level of variety in an extremely dynamic
environment. Only if we look at the big picture
along the entire supply chain, we will be able to
achieve a crucial competitive advantage in the
medium and long term.
What is KNAPP’s main emphasis?
Siegfried Zwing: With our unique portfolio of
system solutions we push the boundaries of
intralogistics and are in the position to improve
the entire cycle of the value chain in the long
run. Optimizing warehouse logistics is not the
only thing at the forefront: minimizing work
at the point of sale, seamlessly integrating
reusabels logistics, and making the process
chain more efficient and more effective all the
way back to the producer are also important
aspects.
How will KNAPP react to the strong growth in the
online market for food retail?
Christian Slanina, Business Area Manager: KNAPP
is well prepared for this trend. Our many
years of experience but, more importantly, our
market leadership in single item picking are
the best prerequisites for becoming optimally
established in the e-commerce area of the food
sector. The impressive warehouse system in
the Avon distribution centre in São Paulo,
where five million single items are picked every
day, especially underlines our competence in
online business.
We are particularly proud that we already
have as customers e-commerce companies
from the most various sectors. Our OSR
ShuttleTM technologies and the goods-toperson work stations of the Pick-it-Easy family
of products have been the convincing factors.
How are the requirements of e-commerce different
from those of brick and mortar retailing?
Christian Slanina: The shorter the order lead time
Left to right:
Christian Brauneis,
Siegfried Zwing,
Christian Slanina,
Jürgen Lischka
the more interested the customer becomes. A
special focus is placed on cross docking fresh
articles, which usually have no stock and must
be picked at a later time than the shelf-stable
goods.
In most cases, a large part of the traditional
food assortment is offered online and the
order lines are very small; in this case, the
goods are picked right into the shopping
bag. This combination is precisely the reason
why our e-Commerce projects amortize so
quickly, because picking small quantities
from a large assortment in a traditional
manner is very expensive due to long labourintensive picking routes that result in lower
picking performances. We offer an optimal
combination of proven technologies such as
our shuttle technologies and goods-to-person
work stations. The combination of manual and
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Industry Buzz
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automated processes in our solutions offers an
excellent cost-benefit ratio.
The ideal degree of
automation is crucial
Cost optimization in picking is important
in e-commerce, because compensation must
be made for high transport costs. Stacking the
customer containers in a delivery sequence
is naturally our standard because it reduces
processing time at the customer.
Industry Buzz
How is KNAPP contributing to sustainability in the food
sector?
Christian Brauneis, Business Development: Our
orientation towards sustainability is made clear
in our portfolio. Our solutions for reusables
can handle all the different types of reusable
containers and keep them circulating in the
food sector through. Multiple use of system
containers, beverage bottles and cases
strengthens the idea of reusables. Our
solutions contribute to waste prevention as
well as volume savings during the return
transport. This reduces the number of trucks
needed, which minimizes the emission of CO2.
In designing our systems, we place
great value on the ergonomic design of the
work stations, which helps make the work
environment more attractive at our customers’
facilities. With energy recuperation, start-ondemand and a control system that depends on
the workload, our systems are very efficient.
The required floor space is very low, with no
sacrifice in flexibility. Being able to adjust to
future changes is still essential in today’s
market dynamic.
What solutions does KNAPP offer for reusables
management?
Christian Brauneis: For reusables management,
both sorting and deposit calculation pose a
challenge to a system. Because of the many
different articles, our solutions must be able
to recognize and sort over 1,000 different
beverage cases and 200 different types of
bottles. Additionally, the local stores must
receive their corresponding deposit value. Our
portfolio extends from fully automated high
performance sorting of standard containers
to deposit and container management for
beverage cases to fully automated single
bottle sorting. Image recognition is an essential
component in this area, which we see as one
of the technologies on the cutting edge.
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On what innovative products for the food sector is
KNAPP currently working?
Jürgen Lischka, Regional Sales Director: We are
working intensely on the next generation of
paperless picking. Right now we are in
the middle of realizing new solutions that
use augmented reality technology. Packing
algorithms are combined with image
recognition pursuant to our zero defect
approach. After years of intense development,
with this innovation we can now demonstrate
alternative possibilities and set new standards
in the sector.
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KNAPP as leading innovator
in the industry
With the autonomous shuttle solutions, we
are poised to forge new paths in pallet transport
to meet the growing demands for flexibility in
ramp supply and route planning. KNAPP is
committed to the systematic expansion of the
product portfolio for pallet handling. Thanks to
the most modern technologies, we are always
a step ahead of the standard in this area.
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Ingredients
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High-quality and
fresh ingredients make
for a successful recipe.
In this section, we will introduce
innovative products and
technologies from our system
solution portfolio, uniquely
combined to individual recipes
for success.
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Ingredients
OSR Shuttle™
No expiry date on this technology
The OSR ShuttleTM forms the heart of modern intralogistics. KNAPP, as inventor of
the shuttle technology, has years of experience and know-how in tailoring systems
to perfectly suit your requirements and warehouse processes. The OSR ShuttleTM
combines all of the important features: high performance, flexible access to all
articles in the system and gentle handling of the entire article range. Even raw eggs
are no problem for the OSR ShuttleTM, as the system shows impressively in everyday
operation for one of our reference customers.
The basic ingredient
The OSR ShuttleTM is a high-performance
storage and picking system, based on the idea
of separating vertical and horizontal transport
movements. Today, the flexible OSR ShuttleTM
forms the heart of numerous solution concepts.
In a modern warehouse, shuttle systems
perform a long list of central warehouse
processes such as goods-in, storage, goodsto-person picking, sequencing and flow rack
replenishment including dispatch and returns
handling.
Currently more than 200 shuttle systems
are in operation around the world, with more
than 15,000 shuttles.
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Anything is possible
The modular structure of the OSR Shuttle™
provides an extensive range of individual
designs to match your warehouse processes
and gives you the option of expanding your
system at any time. With this, the system
guarantees efficiency and profitability even in
times of increasing demands and changing
business areas. The high-performance and
space-effective system can transport various
types of load carriers with up to 50 kg, and has
the lowest energy consumption compared to
similar systems on the market. TÜV Rheinland
confirmed the system's high level of safety and
low energy requirements.
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Ingredients
Pick-it-Easy
The perfect blend of
ergonomics and performance
The picking work station, as the place of fulfilment for customer orders, is the central
interface where all of the processes between human and machine come together. A
modern work place is defined by such important factors as flexibility, performance
and ergonomic design. The Pick-it-Easy stations offer a unique work station concept
that integrates exactly these factors.
Refreshing design
Modern work station design has a name:
KiDesign. KNAPP developed KiDesign for the
Pick-it-Easy work station series based on the
most current occupational health information
in cooperation with TÜV Rheinland and
the Occupational Health Centre Graz. The
declared goal was to reduce the work load,
increase efficiency as well as optimize noise
control, user friendliness and design.
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Reduced workloads
increase efficiency
The work stations are the main hubs for
various warehouse processes and facilitate
optimal processing for the entire assortment.
The system guides users through order
processing; the user interfaces feature straightforward design and intuitive handling. This
enables easy human-machine communication,
improved quality and short training periods.
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The perfect work station
KNAPP has designed a series of work
stations tailored to suit various requirements.
Whether this means picking small quantities
into order containers or arranging store-based
pallets or roll containers – with Pick-it-Easy
Shop, Move and Tray we meet all demands
in food retail warehousing. The work stations
can also be customized to the individual
requirements and work processes of the
customers.
Pick-it-Easy Tray (image left) is a
versatile all-around work station for picking
various types of articles and packaging in an
ergonomic process. A packing arrangement
generator, adapted specifically to the demands
of the food retail sector, creates store-based
target pallets or target roll containers. With the
principle of pushing articles onward, the system
achieves a very high level of performance with
extremely low physical strain on the staff. Antifatigue mats, indirect lighting and intuitively
operated user interfaces offer a comfortable
work environment.
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Ingredients
Fully-automatic
palletization
A stack-full of efficiency and gentle handling
Various types of packing units demand a high level of flexibility and care in handling
articles. Here automation often reaches its limits – not every article can be automated
due to its specific characteristics and packaging. Whether articles will remain stable
on a load carrier or not, is a matter of physics. KNAPP combines all ingredients to
make sure that nothing is left to chance – for gentle article handling with any level
of automation.
High-performance preparation
Fully-automatic depalletization and picking
have become increasingly important in food
retail intralogistics.
During goods-in KNAPP distinguishes
between layer and stack-oriented depalletizing.
Efficient forklift devices or robot systems are
used to create compact and stable order pallets
and roll containers based on the mix of articles
and containers, resulting in an extremely costefficient and, at the same time, gentle packing
process. KNAPP is committed to a reasonable
level of automation and to reducing complexity,
for optimal flexibility and economic efficiency
in daily operation. This gives our customers a
competitive edge.
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Step by step to a high-quality menu
One step at a time with the specialized KiSoft
Packmaster software. In order to transport the
valuable goods to the stores in a space-saving,
gentle handling process with minimum work
effort in the stores, the system uses a packing
algorithm to calculate the ideal sequence for
the various types of containers. The software
considers stability, store-based grouping and
packing density on the load carrier. According
to these features, the stackers are supplied
with adequately sequenced containers and
then create order-based pallets. Configurable
palletizing criteria give you various options for
weighting factors and guarantee a consistently
high quality and error-free delivery.
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Ingredients
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Ich denke
an die Zukunft.
KiSoft
Crystal-clear supply chain
The comprehensive, integrated KiSoft logistics software offers a huge platform for
logistics processes. The system covers and optimizes the entire processes along
the supply chains, making them transparent for the users: simply crystal-clear. The
solutions are operated intuitively and ensure transparency across all areas – even in
the complex environment of multichannel distribution. This creates a completely new
level of logistics.
KiSoft animates your operation
The KiSoft technology is optimized
to perfectly suit multichannel food retail
distribution. And it is flexible: customers
can freely choose the scope of their KiSoft
solutions. The software package spans an
entire range of options, from the low-level
control system to a fully-integrated Warehouse
Management System (WMS) even reaching
into enterprise resource planning.
More than 100 WMS installations in food
retail clearly show the extensive spectrum of
the KiSoft solution portfolio. Besides proven
manual solutions such as mobile handheld
devices or voice-directed terminals and the
optically guided system KiSoft Vision, semiand fully-automatic components are also
implemented in the logistics systems.
KNAPP has incorporated the special
demands of the food retail sector such as date
mark management, lot tracking, various kinds
of order structures and packing hierarchies in
the core of its system. Additional modules such
as labour management, route management
and end-to-end order tracking to the customer
or the store with Track & Trace create added
value in your daily operation.
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High quality with all-around software
KiSoft guides and tracks the entire
operation in an end-to-end process and is the
key to top delivery quality. It also provides you
with a transparent overview of the individual
order details and the degree of processing
throughout the entire warehouse. The intuitive
and ergonomic easyUse user interfaces
display the required information to the users
and the warehouse management, while also
considering the individual access rights.
KiSoft completes the circle
Besides handling delivery logistics, KiSoft
also supports the return processes for empty
goods from the stores. The system calculates
the deposit value of returned empties, credits
the amount to the stores and manages further
handling and empties sorting in a highlyautomated and efficient process. This ensures
correct and fast charging to the stores for
complete transparency in terms of quantity,
availability and the condition of each pack unit.
KiSoft guarantees end-to-end tracking along
the entire supply chain, playing an important
role in ensuring highest quality throughout all
processes.
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Ingredients
KiSoft Vision & Open Shuttle
Innovation with a special flavour
KNAPP has set new standards in paperless picking with KiSoft Vision, and is
taking the next evolutionary step for automated guided vehicle systems with its
new development, the Open Shuttle system. This means every picker can achieve
maximum flexibility with consistently high quality. The combination of these two
technologies offers new solutions for the food retail sector.
Packing made easy
KiSoft Visual Case Picking displays visual
information for the pickers; the integrated
camera detects and verifies any barcodes in
the warehouse. In addition, the system takes
over navigation within the facility and guides
the picker to the pick location accurately and
efficiently. This makes picking a very intuitive
process and is practically error-free.
KiSoft Vision in combination with KiSoft
Packmaster creates a pre-calculated load
carrier considering criteria such as article
categories, stability and stacking properties.
The system indicates the exact location for
the item on the target load carrier, the operator
sets down the item and confirms the action.
Making headway
Open Shuttles are free-moving robots used
for transport throughout the warehouse as well
as for supplying work stations. These robots
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are different from conventional automated
guided vehicle systems as they perform a
detailed analysis of the surroundings and
manoeuvre through the warehouse without
optical or physical aids.
The Open Shuttles react dynamically to
various obstacles and autonomously plan their
routes and alternative routes.
KNAPP offers a fleet management
system to centrally manage and monitor
the Open Shuttles: it optimizes transport
routes, coordinates vehicles and guides
the manoeuvring activities. Open Shuttles
are designed for transporting containers
as well as pallets. They also facilitate the
automatic transport of target load carriers,
accompanying the pickers throughout the
warehouse during their picking activities. This
means that climbing on and off of the vehicle
is no longer necessary and there are no
unproductive transport runs.
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Ingredients
Ich denke
an die Zukunft.
360°+ Service
All-around support
Service is the special ingredient to give you an extraordinary experience and
your logistics solution that finishing touch. KNAPP offers powerful service with an
impressive portfolio to ensure the optimal availability and maximum performance
of your logistics system. KNAPP wants you to feel understood and supported at all
times. Listening, checking back with you, understanding and acting is our recipe for
success.
Anytime, anywhere
With 20 subsidiaries and 13 service
partners worldwide, KNAPP is committed to
giving you that crucial competitive advantage,
round the clock, 7 days a week and 365 days
a year. Our comprehensive service network
of qualified technicians ensures fast and
professional maintenance at any time.
Complete package
System Support 360°+ offers an extensive
range of innovative services to cover all
the needs of our customers over the entire
lifetime of their systems. The scope includes
multilingual 24/7 hotline support services
and a central contact person, who is at your
service for all of your demands. The e-insight
service platform gives you all service-related
information about the logistics system at a
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single glance. You can select individual services
of the comprehensive portfolio separately or
choose a tailored service package.
Unique support concept
With KiSoft Web Eye, KNAPP offers an
audio-visual system for real-time support
during troubleshooting and for replacing and
adjusting components. A staff member at your
site wears a headset with integrated camera,
microphone, speakers and a see-through
display including a vest with an integrated
portable computer. The KNAPP technician
sees everything the staff sees on site through
the camera. Communication is extremely easy
and the team can provide drawings, videos
and instructions over the see-through display.
With this, service issues are resolved even
faster and more efficiently.
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Recipes
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Besides carefully selecting the
perfect ingredients, it's all about
the master chef who unites these
ingredients to create unique
combinations.
In this section, we will present some of our
refreshing and successful recipes for your
food retail logistics. Of course, they can
be adapted to suit your individual taste.
And in this way, you can find your own
personal highlight.
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Recipes
Flexible Case Picking
The all-around recipe for your
entire range of articles
To meet the growing demands in terms of order structure flexibility, packaging and
store-friendly delivery, KNAPP is happy to introduce the newest generation of food
retail picking systems, with the optimal degree of automation as a major factor for
success.
Move those fast-movers
Pick-it-Easy Move (image left) is designed
mainly to process fast-movers in the entire
article range of the food retail sector.
Warehouse staff picks the incoming goods
directly from the goods-in pallet to the target
load carrier. Depalletizing, destacking and
storage are no longer necessary, saving time,
space and resources. This ensures that large
quantities are supplied efficiently in store-based
arrangements. Source pallets are supplied
manually from the high-bay racking area
over conventional pallet conveyor systems
or the automated vehicles Open Shuttles.
In this semi-automatic system, KNAPP only
automates those process steps for which
automation really makes sense. The picking
process itself remains entirely flexible for all
of the different types of articles and packaging
due to the manual handling activities.
The picking performance is doubled
compared to conventional methods: the system
can process up to 550 packing units per hour.
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All you can pick
Depending on the requirements, the Pickit-Easy Tray system handles fast, medium and
slow-moving articles. The system provides the
articles to the work station in trays and a picker
packs the goods onto target load carriers.
The ergonomic design of the work station
significantly reduces any lifting activities. As in
all Pick-it-Easy work stations, there is a special
focus on reducing the physical strain, on userfriendly operation and high flexibility.
KiSoft Packmaster, the pack formation
software guides the staff through order
processing and calculates the ideal load
structure for the load carrier. Different criteria
such as a store-based palletizing arrangement,
stability and division by article groups can be
freely configured according to the customer's
individual requirements.
The station achieves a performance of
more than 600 packing units per hour. The
work station is suited for various load carriers
and is available in different design types.
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Recipes
FAST Picking
The high-quality recipe for fast foods
Fully Automated Standard Tray (FAST) Picking is a modular system concept for
picking standard containers in a fully-automatic and high-performance process.
The OSR ShuttleTM and special palletizing/depalletizing machines are the central hub
of this KNAPP solution.
Easy handling
Especially in the fresh foods segment,
such as fruits, vegetables, sausages, cheese,
milk, baked goods, or meat, the market offers
numerous standard crates and containers
perfectly suited for automation. And it makes
no difference whether these containers are part
of an in-house container pool or are supplied
by reusable container pool providers (such as
IFCO, Europool or Container Centralen). This
segment mainly operates with heavy picking
units. Continuous manual handling of these
units would cause a high level of physical strain
for the workers in the warehouse. In addition,
the system also provides spatial benefits by
significantly reducing the space requirements
compared to manual picking processes on
floor pallet locations.
Efficient preparation
In a special procedure, target pack units
are created directly from the incoming original
pallets and delivered to the branch stores. Any
remaining articles, left over from the procedure
as well as other containers, crates and cartons,
are automatically depalletized and buffered in
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a fast buffer system – the OSR Shuttle™. The
use of separate trays and the newly developed
washing system makes for a very clean
operation and practically dirt-free handling.
The different types of cartons and containers
are supplied to the high-performance stacking
machines in optimal sequence. The machines
then create store- and order-based roll
containers or pallets. A variety of configurable
palletizing criteria ensure consistent quality
and 100% error-free delivery. Based on shop
orders in planned routes, the automated guided
vehicle system KiSoft Automove supplies the
completed roll containers or pallets to the
dispatch preparation area for loading on the
dispatch vehicles.
Proven ingredients
With its position as market leader in
Shuttle systems, KNAPP offers the ideal
technological solution for demands such
as short-term buffering and fast supply of
items. Our experience from numerous empty
goods projects with automatic detection,
destacking and stacking completes the
circle of our solution expertise in this area.
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Recipes
E-Grocer
The recipe for your new gourmet kitchen
Online food retail is growing rapidly and the E-Grocer system concept was developed
specifically for this segment. KNAPP combines its industry expertise in picking small
quantities with the special demands of the e-commerce sector.
Automated preparation
A large range of goods in several different
temperature areas, single-item picking for
heavy articles, minimum order transit times,
perfect sequence while always observing food
hygiene requirements are only a few key words
that are especially important for e-commerce
in the food retail sector. Cost-optimized
order processing is practically impossible
with traditional picking procedures. The
ideal degree of automation brings maximum
efficiency.
It's all in the mix
The E-Grocer approach includes an
optimized combination of proven technologies.
Overstock is stored in a pallet overstock area.
The goods are put into storage with a forklift
truck or automatically with a stacker crane
system. Fast-moving articles in the warehouse
are picked directly from the pallet to the transport
containers in a manual process for example
using KiSoft Voice, KiSoft Pick-to-Light or the
innovative optical guidance system, KiSoft
Vision Manual picking. This guarantees efficient
storage for a large portion of the delivery volume
as well as reduced depalletizing effort and low
investment costs.
The medium and slow-moving articles in the
item range are stored in the OSR ShuttleTM and
34 | KNAPP AG
processed according to the goods-to-person
principle. At the work station for Pick-it-Easy
Shop (image left) orders are picked under
optimal ergonomic conditions. In addition,
the system supports automatic weight check
processes. Besides the check mechanisms
with light curtains, order picking is based on the
easyUse principle, which ensures that articles
are always placed into the correct shopping
bag of the transport container. Of course
the hygiene requirements are considered
throughout the process. These measures fit in
well in supporting our philosophy of the zero
defect warehouse.
The completed transport containers are
stored in a fully-automatic dispatch buffer:
the OSR ShuttleTM system. For dispatch,
the transport containers are supplied to
the automatic stacking area in the optimal
sequence. The system considers essential
factors such as route departure times and
reverse truck loading.
A maximum treat with minimal effort
E-Grocer reduces the picking times
dramatically. This results in minimal order
transit times and optimized dispatch volumes.
With the perfect combination of manual and
automated processes, this solution offers an
excellent cost-benefit ratio.
KNAPP AG | 35
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Recipes
KiSoft RMS
For added value with reusables
KNAPP goes full circle for the food retail industry with its subsequent solution for
reusables management. A reusables system for bottles, containers and cases also
ensures that the succeeding processes in the point of sale are highly efficient and
result in minimal effort.
No empty promises
KiSoft RMS also offers an ideal sorting
solution for bottlers and breweries. Particularly
in the beverage industry, it is essential to
always have single-sort empties available for
the refilling process. Fully-automatic pallet
and case handling and the integration of
bottle-sorting robots are all standard system
components. This system can sort the bottles
of 4,000 beverage cases per hour.
Masterpiece
Money-back guarantee
Especially for container pool providers in
food retail, KNAPP offers a fully-automatic
solution for handling and sorting various
types of standard cases and containers. By
maximizing throughput, we achieve minimal
costs per items, dramatically reducing the effort
in process handling. The high-performance
system efficiently sorts up to 12,000 reusable
containers per hour. In combination with
a washing system, the step of cleaning
containers and cases can easily be integrated
in the sorting process.
36 | KNAPP AG
Purity requirements
An empties sorting system must be able to
handle such basic factors as processing a large
variety of dirty empties under any number of
different ambient conditions and still guarantee
perfect operation. With KiSoft Resuables
Management Solutions (RMS), KNAPP offers
three system solutions tailored to the specific
requirements of empties management, which
each differ in their degree of automation.
Besides providing a prompt and accurate
crediting system for deposit values, KNAPP
ensures transparency throughout the empties
handling processes – from receiving empties
right through to handing them over to the
bottler. The option of selecting the individual
degree of automation for your warehouse
reduces the costs per item and ensures sorting
performance that is perfectly adapted to the
current container supply. Our range of services
spans across an entire spectrum of manual to
fully-automatic case handling.
KNAPP AG | 37
Gourmets
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38 | KNAPP AG
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Bild 18
Erfolgsrezepte/Empfehlungen
Gourmets have
a special sense for
unique recipes.
This final section shows some
specially selected companies,
who are delighted by our
high-class menu. We proudly
present some of our reference
customers.
KNAPP AG | 39
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Gourmets
Gourmets
SPAR
Grupo Decasa
Kaiser's Tengelmann
BILLA
Marcher
REWE International AG
Beck’s
Tuš
dennree
EDEKA trinkgut
Genossenschaft Migros Zürich
Bahlsen
Metcash
Bäko
LeShop
Tudespensa
Kesko
EDEKA Kempf
Zielpunkt
ASKO NorgesGruppen | BAUER | Colruyt | HAVI Logistics | ICA Sverige AB | Käserei Champignon | Macromex | REWE Dortmund | SB Union Großmarkt
40 | KNAPP AG
KNAPP AG | 41
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Publication detail
Important note
The transport systems by KNAPP are not intended
for the transport of living organisms. The photos in
the folder represent artistic work with the theme
“Intralogistics in Food Retail” and do not reflect the
proper use of the technology in real operation.
solution provider
KNAPP AG
Günter-Knapp-Straße 5-7
8075 Hart bei Graz | Austria
KNAPP Deutschland GmbH
Seligenstädter Grund 7
63150 Heusenstamm | Germany
KNAPP U.K. Ltd
Unit 14, Crendon Industrial Park Long Crendon
Aylesbury Buckinghamshire | HP18 9EQ | UK
KNAPP Systemintegration GmbH
Waltenbachstraße 9
8700 Leoben | Austria
KNAPP Logistics Automation Systems Co. Ltd.
No. 170 Beiyuan Road | Chaoyang District
Beijing PRC | China
KNAPP Italia S.R.L.
Centro Direzionale Colleoni | Palazzo Taurus A3, Scala 1
220041 Agrate Brianza, MB | Italy
Dürkopp Fördertechnik GmbH
Potsdamer Str. 190
33719 Bielefeld | Germany
KNAPP Benelux BVBA
Industriepark-West 75
9100 Sint Niklaas | Belgium
KNAPP Ibérica S.L.
Avenida sur del Aeropuerto de Barajas 34
28042 Madrid | Spain
KNAPP AB
Ji-te Gatan 7
265 38 Åstorp | Sweden
KNAPP Benelux BV
Noordhoven 19
6042 NW Roermond | Netherlands
KNAPP South Africa Ltd.
P.O. Box 146 | Blue Valley Golf Estate
Kosmosdal 0096 (Gauteng) | South Africa
KNAPP A/S
Holsted Park 15 A
4700 Næstved | Denmark
KNAPP SUDAMÉRICA Logistica e Automação Ltda.
Rua João Zarpelon, 777, Costeira | São José dos Pinhais – PR
Cep. 83.015-210 | Brazil
KNAPP Logistiksysteme GmbH
Schulhausstrasse 6 | 4800 Zofingen
Kanton Aargau | Switzerland
KNAPP AS
Industriveien 33
1337 Sandvika | Norway
KNAPP Logistics Automation Inc.
2124 Barrett Park Drive, Suite 100
Kennesaw GA 30144 | USA
KNAPP Australia Pty. Ltd.
Suite 18, 12 Tryon Road
Lindfield, NSW 2070 | Australia
KNAPP France Sarl
Parc de Lognes
23, rue de la Maison Rouge
77185 Lognes | France
KNAPP IT Solutions GmbH
Parkring 1
8074 Grambach bei Graz | Austria
DWe make sure to handle food with great care. The
food in the pictures was handled very carefully
and was provided to Vinzidorf Eggenberg, a social
well-fare facility in Graz, Austria.
Responsible for contents:
KNAPP Systemintegration GmbH
A member of KNAPP group
Waltenbachstraße 9
8700 Leoben
Austria
Version: V1/201405
Note on gender
For economy of text and ease in reading, either the
male or female grammatical versions are used. Of
course these refer to people equally of both sexes.
OOO KNAPP
Prospekt Andropowa 18
building 6
115432 Moscow | Russia
Thank-you to all who participated in
and supported this project!
KNAPP POLSKA Sp. z.o.o.
ul. Kolektorska 15/2
01-692 Warschau | Poland
YIS GmbH
Gewerbeparkstraße 17
8143 Dobl | Austria
PEFC Certified
This product is from sustainably
managed forests, recycled and
controlled sources.
The print is according to the rules
„Druckerzeugnisse“ of the Austrian Ecolabel UZ-24,
Universitätsdruckerei Klampfer, UWZ: 900
www.pefc.org
compensated
Ident-Nr. A-10373
42 | KNAPP AG
KNAPP AG | 43
The print is according to the rules „Druckerzeugnisse“
of the Austian Ecolabel,
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food retail solutions
wandelbar
retail solutions