Builder-Buzz-Issue-11
Transcription
Builder-Buzz-Issue-11
ISSUE 11 | MAY/JUNE 2014 | Hancock Lumber Company Presents YOU KEEP BUILDING, WE’LL TAKE CARE OF THE REST Building season is in full swing and we know every minute on the jobsite matters. Count on Hancock Lumber as your building materials supplier to work smarter for you, ensuring our team is as efficient as possible to get product on your site, when you need it, all while keeping you in the communication loop! SNEAK PEEK THIS ISSUE: BUILDER EVENTS. This summer is packed with exciting vendor sponsored events. Look inside to learn how you can win a jobsite BBQ for you and your crew from Famous Dave’s BBQ! Thank you for working with us and seeing the value in this collaborative partnership that lets us plan ahead to save time & energy! We truly believe that through planning and communication we can keep getting better together! Check out the new TV commercial we produced that captures the essence of our partnership and explains our top builder priorities: MARKET WATCH. Learn how transportation issues are affecting the building industry and how our product management team keeps watch. ORDER ACCURACY. Getting it right the first time is a top priority and we take that very seriously. We record and monitor every IT’S order to TIME track on-time in-full ORGANIZED! status, with a concenTOandGET trated focus on credits. We like to think of credits as “rework” – more paperwork, more jobsite interruptions, just unnecessary time and energy spent versus getting it right the first time. ON-TIME DELIVERIES. From the moment your order is placed, you are able to track its status when logged into WebTrack. When a special order product arrives in our yard, you are immediately notified of its arrival through our Special Order Notification System that triggers an email sent to you. Upon receiving your product, our Logistics Manager will schedule the order to ship to your jobsite and you will receive an advanced shipment communication indicating the day, the time zone and what products will arrive. When our drivers are en route to the jobsite, they will call ahead to give you a heads up on their timing so you can prepare the jobsite and crew for the delivery. IN-FULL DELIVERIES. With our teamwork and communication systems in place, have confidence that the product you ordered will arrive in full to your job when you expect it. Advanced Shipment Notification provides you with the opportunity to flag anything or change your order before it’s loaded for delivery. Thank you for your participation in reviewing your Advanced Shipment Notifications! COMMUNICATION. We work hard to create a dialogue on key topics, informing you each step of the way. Builders are the core of what we do and why we exist. Whether through our online WebTrack system that gives you 24/7 account access to orders, invoices, statements, credits, pricing and quotes or through our notification tools designed to communicate with you throughout the order cycle, know that we are on your team and here to service you! Thank you for your business! Erin Plummer Marketing & Communications Director [email protected] CONTINUING EDUCATION. Hancock Lumber places high importance on employee training and development. Learn more about what we’ve been up to in an effort to keep up with this growing and ever-changing industry. NEW PRODUCTS & PROMOTIONS. Learn about new products that caught our employees’ eyes at the Emery Waterhouse hardware show. And, don’t miss our current promotions! UNDERSTANDING E-SERIES. There are so many benefits to Andersen’s E-Series windows and doors, we thought it was time to revisit all the features that make it the best choice for your next project! SPONSORED BY: 1 THE MARKET WATCH UPDATES From Hancock Lumber’s Retail Operations Center HANCOCK TAKE OFFS/ESTIMATES. Hancock material take offs increase 29% January – April YTD vs January – April 2013. Our estimating team reports a significant increase in activity, processing nearly 30% more material estimates year over year through the end of April. PRICE INCREASES RULE WITH MANUFACTURES ANNOUNCING THE FOLLOWING PRICE HIKES: 1.] TimberTech Products, effective June 1st (Reliabord = 1.8%, Twin Finish = 1.7%, XLM Natural = 2%, XLM Tropical = 1%, Evolutions Terrain = 2.1%, Evolutions Natural = 5.9%, Evolutions Tropical = 5.2%, Railings = 2.3%, Accessories = 2.3% ) 2.] Engineered Wood Products, effective July 15th 3.] Poplar Boards; 2 increases since January 1st (LVL’s 5%- I-Beams 5% - Anthony Power Beam Products-8%) Substitute Poplar with Hancock Pine for a lower priced, high-quality substitute! (Two increases, each increase was 5-7 % for a total of 10-14%) TRANSPORTATION ISSUES. Across the country, there is an acute shortage of trucks and truck drivers. Some loads are taking up to 3 weeks to ship from the manufacturers’ facilities. Also, there is a rail car shortage. Although transportation is getting better, it has a long way to go before it gets to where it needs to be. Planning ahead is critical! PRODUCT AVAILABILITY FROM MANUFACTURERS. Procurement issues are occurring for the following product lines: 1.] Rustic Cedar clapboards 2.] Northeastern White Cedar Green RR shingles 3.] Poplar boards 4.] TimberTech composite decking 5.] Exterior primed trim boards Our product managers report they’ve seen more product shortages from manufacturers in the last few months than they’ve seen in quite a few years. After a very long winter, manufacturing is struggling to keep up with the demand. Builders, please work with us to plan ahead and talk with your account managers about your jobsite needs and what products will be used. We want to keep you building and not have you lose valuable time completing your projects, waiting on manufacturers’ product availability. Features: • Includes extension pole and short adaptor for long (42”) or short version (21”) • Fast change option allows for quick change over to different screw sizes (1” to 3”) • Turn and lock countersink feature makes dialing in countersink easier than ever, adjusts 1/64” at a click P13KUE 2 Applications: • Decking and railing • Drywall to wood or steel • Roof tile PRODUCT SPOTLIGHT: GARAGE PACKAGES Panelized or Stick Built, Our Packages Make It Easy To Budget & Build Hancock Lumber garage packages are available panelized or with traditional stick-built construction. Like house packages, panelized garages come complete with pre-built walls and roof trusses to save time and labor. A. 9,299 $ #198905 B. A.] The Pleasant - 24’ x 24’ 2-Bay B.] The Saddleback - 24’ x 36’ 3-Bay C.] The Katahdin - 28’ x 28’ 2-Bay D.] The Cadillac - 26’ x 40’ 3-Bay E.] The Sugarloaf - 28’ x 36’ 2-Bay w/stairs See complete package specs, plans and elevations online: HancockLumber.com/Garages 11,999 $ #198875 IT’S TIME TO GET ORGANIZED! 25 % C. OFF 13,500 $ #198885 Organized Living is offering 25% off all freedomRail® garage and activity organization products! Watch the video below for great ideas on how to make that garage space work more efficiently for you or your homeowner! D. 17,500 $ #198915 E. 20,500 $ #198925 Garage package prices do not include tax. Prices shown are for stick built option only. Ask your local Kitchen Designer or Project Pro about how to get started with the freedomRail® garage organization systems! ISSUE 11 | MAY/JUNE 2014 | HANCOCK LUMBER COMPANY | THE BUILDER BUZZ 3 The Andersen® Architectural Collection is an industry-leading, innovative approach to windows and doors that’s based not on the type of window or door, but rather on the style of home you’re creating. Whether you want to push a defined style to its limits or design a style all your own, E-Series/Eagle® windows and doors from the Architectural Collection bring that vision to life. Unlimited possibilities. With E-Series/Eagle windows and doors, the home you’ve always imagined can be more than a dream. More than a vision. It can be a reality. dUraBle • Madewithheavy-gauge,extrudedaluminum-cladwoodsashandframe • Thickcladdingoffersgreaterstructuralcapabilitiesthanthinner,roll-formaluminum • Baked-on,siliconepolyesterenamelexteriorsoffervirtuallymaintenance-freeperformance anddurability enerGy-efficient • MostE-Series/EaglewindowsanddoorsmeetENERGYSTAR®Version5.0performancecriteria • ChoosefromavarietyofglassoptionsincludingSmartSun™glass,tripleinsulatedglass,i81 glasscoatingoptionsandmore BeaUtifUl • Choosefrom50exteriorcolorsatnoadditionalcharge,selectoneofouranodizedfinishesor createacustomcolor • Selectfromavarietyofwoodspeciesandinteriorfinishes • Choosefromavarietyofhardware,dividedlightanddecorativeglassoptions,andmore To learn more, go to e a gl ewin d ow.c o m. 4 e-series/ eagle® the architectural collection WindoW & door types 50 exterior color options • Eagle®Axiom®11casementwindows • EagleAxiomFrench casementwindows • EagleAxiom11 CUSTOM SIZES awningwindows • Push-outcasementandawningwindows • Talon®double-hungwindows • TalonRetroFitdouble-hungwindows • Double-hungreplacementsashkits • Bowandbaywindows • Slide-bywindows • Auxiliarywindows • Ascent®hingeddoors • Ascentslidingdoors • Andersen®entranceways Colony White Black Dark Ash Yorktown Pewter Smokey Gray Harbor Mist Gray Flannel Sandstone Elephant Pebble Tan Mystic Gray Balsa White Antique White Linen Maple Syrup Harvest Gold Butterscotch Carmel Bourbon Hot Chocolate Cappuccino Coffee Bean Chocolate Chip Pink Chablis Clay Canyon Cardinal Bing Cherry Fire Engine Red Cinnamon Toast Acorn Sierra Bronze Moss Olive Sage Slate Forest Green Mallard Green Billiard Green Patina Spearmint Aquamarine Moody Blue Stormy Blue Watercolor Blue Caribbean Blue Blue Mist Country Blue Blue Denim Sky Blue Black Light Bronze Medium Bronze Dark Bronze Traditional Cherry options & accessories • Energy-efficient anddecorativeglassoptions • HarborMaster®systemsfor coastalapplications • Varietyofdividedlightstylesandsizes • Blindsorshadesbetweentheglass • Beautifulhardware • Exteriortrimoptions • VeriLock™integratedsecuritysensors Abalone exterior anodized finish options Clear Anodized Champagne Copper interior options interior finishes Wood species Pine Mixed Grain Fir Oak Maple Alder White Wheat Autumn Oak Golden Hickory Fruitwood Hickory African Mahogany Vertical Grain Fir Walnut Cherry Dark Oak Mahogany Glacier White Basecoat Frost Basecoat Clear Polyurethane Printinglimitationspreventexactcolorduplication.Seeyourlocalsupplierforactualcolorsamples. Naturallyoccurringvariationsingrain,colorandtextureofwoodmakeeachwindowoneofakind. “ENERGYSTAR”isaregisteredtrademarkoftheU.S.EnvironmentalProtectionAgency.AndersenCorporation anditssubsidiary,EagleWindow&Door,earnedthe2012ENERGYSTAR®SustainedExcellenceAward. “Andersen”andallothermarkswheredenotedaretrademarksofAndersenCorporationanditssubsidiary, EagleWindow&DoorManufacturing,Inc.©2012AndersenCorporation.Allrightsreserved. For more information visit eaglewindow.com. 123 Street Address Line 2 Address Town Name (519) 123 4567 Website ISSUE 11 | MAY/JUNE 2014 | HANCOCK LUMBER COMPANY | THE BUILDER BUZZ 5 CONTINUING EDUCATION FOR EMPLOYEES Building Knowledge & Staying up on the Latest Building Trends & Materials Hancock Lumber places a high level of importance on employee training and development. Staying informed of new products and building codes helps ensure we have the industry’s most knowledgeable people on team Hancock. Here’s what we’ve been up to: COMPASS - Personal Development Center Launched for Retail Employees: Continuous learning is something we value and encourage for our employees and customers. Because it is a top priority for us and we know having knowledgeable employees adds value to your business, we have created a tool to help us manage and track employee training! COMPASS is our personal development center we launched internally to track training and development. Retail team members have been using the tool since late January, logging their training, putting goals down in writing, and checking in on those with their managers. E-SERIES EMPLOYEE TRAINING IN DUBUQUE, IA. Hancock flew a team of six employees to Dubuque, Iowa for 4-days of intense Andersen E-SERIES product training. Here’s what a few of the employees recounted from the training adventure: “I am really excited to learn more about Andersen E-SERIES and the way they are going to be integrating with Andersen. It was also helpful to get a better, in-depth base knowledge of the product so that I can be more helpful in answering questions that may arise.” - Angela, Inside Sales Support, Bridgton “Some of the top take aways from this training trip include: Andersen E-SERIES makes a high quality Commercial Door, E-SERIES is a historically approved window and there is an abundance of accessories, everything from shades and blinds.” - Greg, Account Manager, Yarmouth “This trip helped solidify just how much I already knew about the Andersen E-SERIES product line, so this was more of a confidence builder for me. There were details that I got more clarification on which was helpful as well. And I finally know what a step jamb is!” - Heidi, Operations Manager, Home Again by Hancock Lumber DRIVERS SAFETY TRAINING. Safety is a top priority at Hancock Lumber. People are our most valuable resource and we take that seriously. Through continuous education and sessions, we ensure people are properly trained and aware of the current laws and regulations. Whether driving a boom, moffit or box truck, we have all drivers regularly undergo training. Earlier this year, our safety director, Gregg Speed, coordinated a training for all Hancock drivers that was presented by Maine State Trooper CPL Chuck Granger. The afternoon of training covered proper truck check and vehicle knowledge, making sure drivers understand the nuances of each particular truck he drives. Every vehicle responds differently, especially when you are constantly adjusting weight loads. Other relevant topics such as distracted driving were covered, all to reinforce our goal of TARGET ZERO for injuries. We want to keep our roads safe! 6 UPCOMING SUMMER EVENTS Watch for Jobsite & Store BBQ’s, Vendor Demos and Training CATERED BY FAMOUS DAVE’S BBQ. Check at the store or go online at HancockLumber.com for a complete schedule of BBQ dates and times. The Famous Dave’s truck will be dropping off amazing BBQ at Hancock locations on Thursdays starting June 5th! Hancock Lumber will also provide catered jobsite BBQ’s throughout the summer, so make sure to let your Account Manager or local store know and you will be entered into our weekly drawing, so be on the look out for the BBQ truck rolling up to your jobsite this summer! HITACHI NAIL AND TOOL EVENTS SCHEDULE Join us for this great event featuring NEW Hitachi products with demos on-site! 10am - 2pm BBQ lunch served at noon! 6/25 in Brunswick and 6/26 in Yarmouth ISSUE 11 | MAY/JUNE 2014 | HANCOCK LUMBER COMPANY | THE BUILDER BUZZ 7 BETHEL BRIDGTON BRUNSWICK CASCO DAMARISCOTTA KENNEBUNK PITTSFIELD NORTH CONWAY WINDHAM YARMOUTH SOUTH PORTLAND P.O. Box 299 | Casco, Maine 04015 Access current and past editions of the Builder Buzz online: www.HancockLumber.com/retail/BuilderBuzz 8