Annual Report - Pinarc Disability Support

Annual Report
2014
Board Members
Board Members 02
Pinarc Programs 03
Chair’s Report 06
Chief Executive Officer’s Report 08
Strategic Plan 10
Senior Services Manager’s Report 14
Early Childhood Report 18
Youth & Adult Therapy Services Report
22
Community Access Report 26
Adult Options Report 30
Flexible Support Options 31
Quality & Human Resources Report 34
Recognising Staff Achievement 35
Bill Bahr
Recognising Milestones of Staff Service 35
(Treasurer/Secretary)
Thank you to supporters 38
Finance Report 40
Financial Statements 42
Doug Kimberley
(Chair)
Jenny Tunbridge
Pinarc Disability Support
Lindy Packer
(Deputy Chair)
Craig Coltman
Adam Rogers
02
Barry Packham
Leo Styles
Jo Watson
Pinarc Programs
Early Childhood Services
•
Early Childhood Intervention Services
•
Kindergarten Inclusion Support Packages
•
Preschool Field Officer Program
•
ECIS Flexible Support Packages
•
Early Choices Funding
•
Helping Children with Autism
•
Better Start Initiative
•
Allied Health Therapy
Community Access
•Interchange
•
Choice & Support
•
Funky Turtles and Funky Arts
•
Camps and Holiday Programs
•
Youth Groups & Weekend Social Group
•
Teen League
•
Sports Hub
•
Independent Living Skills Program
•
Parent Support Groups
Youth and
Adult Therapy Services
Flexible Support Options
•
Community Therapy
•
Individual Support Packages
•
Grampians Regional Communication Service
•
Flexible Support Packages
•
Self funded therapy services
•
Family Options Program
•
Therapy in Schools
•
Case Management
•
Support for Self-Managers
•Planning/facilitation
Adult Options
•
Behaviour Support Programs
•
Multifaceted Sensory programs
•
Art and Craft programs
•
Discussion group
•
Music Appreciation
•Hydrotherapy
•
Community Access
•
Glimpses Speaker Bureau
•
Exercise Programs
Knowing that Pinarc is just a
phone call away if I need help.
Annual Report 2014
03
04
Pinarc Disability Support
Pinarc Staff in Nepal
The 2014 inaugural Pinarc Professional Development Award recipients, Nikki Gilbertson
(Chris Packer & Associates, Adult Category), Jessica Ingeme and Stephanie Van Velzen
(Rosie Hubbard Memorial, Children & Youth Category – joint recipients) spent a week in
Pokhara, Nepal working with CBRS (Community Based Rehabilitation Services).
Nikki, Jess and Steph worked alongside the wonderful CBRS staff, as they conducted
home visits to the beautiful people of Nepal who live with a disability. We were amazed
at the lengths CBRS staff go to in order to help the families they support, with some
home visits requiring a 2 hour hike up a steep mountain to reach the family home! Many
people had very basic equipment, and very little access to services. Some not even having
access to a wheelchair, or medication for epilepsy, as there is no government funding. We
were amazed to see that despite the poverty level, people are still very happy, loving and
appreciative of what they do have. Identifying service gaps, we conducted a 1 day training
session for CBRS staff, on alternative communication tools, effective stretching
and posture techniques, and introduced the concept of holistic planning.
The door opens
for Pinarc staff
on experiencing
disability support
in another
culture.
On our last day, the kind people of CBRS and their families said farewell with a ‘picnic’
which was more like a Nepalese feast of the sights and senses! We danced, laughed,
cooked and made lifelong friends and memories.
We would like to thank Pinarc for sending us on this once in a lifetime opportunity, and to
CBRS for being so wonderful and welcoming. Our lives and work practices have certainly
changed and been enhanced as a result.
Nikki, Jess & Steph
Annual Report 2014
05
Chair’s Report
Reflecting on the last year, I continue to be most impressed
and proud of the dedication and resilience of all the staff
at Pinarc. You continue to step up and deliver fantastic
support within a challenging environment for our clients,
(customers), families and carers. You have maintained
high levels of support and delivery of quality experiences
in spite of, continuous change. You have demonstrated
your willingness to be involved in preparing for the major
shifts in delivery mode which have already been felt as the
National Disability Insurance Scheme (NDIS) is trialled in
our neighbouring Barwon Region.
I use the term “customer” to highlight the change to a
substantially competitive environment which has to some
extent occurred and will, certainly occur during the next two
years as the NDIS increasingly impacts on our thinking and
how we deliver our support activities.
As the Board, we have continued to challenge our thinking
and to develop processes and decisions which allow us to
provide effective Governance and support. These will enable
Pinarc to effectively meet the challenges of the NDIS as
seamlessly as possible during the next two years.
The Board continues to support the alliances we have
formed with organisations in the Barwon Region trial site
to ensure we are fully informed when the rollout directly
impacts us. We also recognise and support the activities
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Pinarc Disability Support
which have been established in communities in the west of
Melbourne. These will provide us with opportunities to build
on our strengths and be progressively seen, as a provider of
choice in a range of service activities.
Of course a highlight of the year was the decision to
purchase our new building in Sturt Street. This was a
major decision for the Board but one, which we realised
we had to make. As our own Head Quarters, this building
and surrounds will enable us to be sustainable and grow.
Secondly it will enable us to put a real stake in the ground in
relation to our recognition as a major provider going forward.
Despite all the changes and challenges, our financial
position remains robust and we finished the year with a
small surplus. We recognise that going forward, to maintain
and grow our sound financial credentials, we will have
to research and develop activities which deliver further
revenue streams. For this reason, we continue to support
the CEO, Executive team and all staff in examining ideas
and proposals for Community Enterprise activities.
With the changing socio/political environment we have
continued to meet the requirements of our Strategic Plan
and expanded actions needed to meet opportunities in this
environment. In the coming year we will revisit our strategy
and have a new Strategic Plan which will no doubt throw up
an increasing array of goals and challenges for us all.
On behalf of the Board, my thanks to Marianne Hubbard and
the whole Pinarc team for their hard work and fantastic team
work during the year. Through your efforts we have continued
to provide the highest quality service for our clients and have
demonstrated that we are here for our community for the long
haul. You do a fantastic job and provide a service which adds
real value to the social fabric of Ballarat and the Region.
Thank you to all Board members for your support and counsel
during the year. Building on our achievements I can see that
we are and will be increasingly regarded as a key player in
the disability sector. Based on our history, I am sure we will
demonstrate our ability to continue to adapt our capacity and
behaviour to meet the challenges of sound governance in an
increasingly demanding environment.
Doug Kimberley
Chair
My daughter walks in excited and happy…
And is still smiling at the end of the day.
Annual Report 2014
07
Chief Executive Officer’s Report
Playhouse Early Childhood Intervention Service
Interchange Central Highlands
Noah’s Arc Toy Library
Recreation Connection
The foresight and determination to create the best outcomes
for people with disability in 1998 when 4 organisations
were merged to create Pinarc is inspiring. It has been
my pleasure as CEO over the past six years to honour the
vision, created through the drive of local families, to provide
quality supports that meet the needs of each individual.
Over the years we have maintained our personal approach
strengthened by a professionally managed organisation that
continues to grow and evolve.
With the December 2013 purchase of a new building at
1828 Sturt Street, Alfredton, it is appropriate that the theme
of this year’s report is ‘Opening new doors on the future’. As
a key strategic objective the purchase has created important
future security for Pinarc against the market fluctuations of
a tightening rental market. In addition it opens many doors
to opportunity as we let ideas grow about what we might
best do with our additional free space.
Our focus over the past year has been on balancing the
demands of continuing to provide responsive support services
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Pinarc Disability Support
and preparing for the roll-out of the NDIS. Key initiatives
have been around our financial management and the further
development of fee for service options. The management
processes behind these have provided us with our greatest
learning as staff adapt to managing billable hours. Without
a doubt the culture change required has been significant as
we face concerns such as ensuring positive relationships with
clients in less time.
The year has not been without its share of challenges.
Our website was repeatedly hacked by an overseas group
using it to display disturbing graphic images. This required
a complete rebuild which has importantly led to clearer
information being provided online. To find accommodation
for 60+ staff when our lease was terminated was worrying
but the silver lining has been the purchase of the new
building. An ongoing challenge has been the lack of growth
funding for clients outside of the trial site and witnessing a
steady number of families no longer able to care for their
loved ones at home. This is heartbreaking for families and
one can only hope that the roll-out of the NDIS will not be
delayed to provide the level of support needed.
The Pinarc Board has a clear strategic vision based on growth
and development to ensure a viable and sustainable
disability support organization into the future. This year
has again focused on strengthening strategic alliances and
entering into strategic discussions with other like minded
organisations. The value of partnership is well demonstrated through our alliance with Gateways Support
Services to jointly deliver early intervention services into the Western Metro Region. This initiative is going
really well thanks largely to the excellent communication established by Managers from both organizations.
Overall, I am very pleased with how much we have achieved over the past year and congratulate the Pinarc
team of staff and management on their hard work and contribution. We have returned a small end of year
surplus which in these tough financial times is very gratifying.
It has been enormously touching to have received so much community support following the purchase
of the new building. For assistance at the painting working bee, donation of a new kitchen, the gift of a
fruit tree and so much more we have been extremely grateful.
At the end of 2013-14 I would like to thank once again the Board of Management for their ongoing support.
The impact of change is felt across the organisation and as governors of our mission and strategic direction
they have not been immune. They have been inundated with information as they have been kept up to
date with what is happening across the sector and have remained engaged and focused, always on the
outcomes needed for clients and families.
Next year is promising to be exciting as we explore opportunities in business development and continue
to drive service improvements through the creative use of technology. The door to the future that is the
NDIS is now open for Pinarc and we have started well down the pathway. I am confident that in another
year’s time we will be celebrating further change and a number of new exciting initiatives.
Marianne Hubbard
Chief Executive Officer
Love it! Love the enthusiasm
and attitude of the staff.
Annual Report 2014
09
Strategic Plan 2012-2015
Achievements 2013-14
Key Strategic Objective 1: To deliver innovative, flexible solutions which meet the needs of clients and families
1.1 Build the capacity of clients and families
• Central intake service fully operational across the organisation. 1208 enquiries handled
• Training & education provided specifically for clients and families to build their skills
• 51 families supported to self-manage their funds
1.2 Build the capacity of our staff
•
•
•
•
1.3 Build the capacity of our community to be
inclusive of people with disability
• 100% Individuals with disability supported to access the community so that inclusion naturally occurs
• Pinarc became the first organisation to pass the Communication Accessibility Audit and provided education on this opportunity
to businesses and other services
1.4 Increase access to flexible support
• Home or community based flexible support has continued to grow
• Funky Turtles Music has grown to 24 musicians
• Ongoing volunteer work placements facilitated for Independent Life Skills participants
1.5 Delivery sustainable services with
consideration to NDIS based funding
• Cross subsidization eradicated between programs
• Services fully costed and competitive prices set for fee for service options
• Helping Children with Autism & Better Start packages made available to increasing number of families
1.6 Respond to relevant accommodation needs
• Building at 1828 Sturt Street, Alfredton purchased
• Direct flexible support provided to individuals requiring emergency accommodation
A professional development award provided to three staff to work in Nepal for one week
Staff actively involved in planning and decision making
An ongoing commitment demonstrated to training and professional development
Education of staff continued about the impact to service delivery under an NDIS
Key Strategic Objective 2: To be leaders within a strong, integrated service system
10
2.1 Build the capacity of the disability sector
workforce
• Fee for service training and education options developed
• Secondary consultation provided to a range of disability partner agencies
2.2 Increase regional presence
• Service options continued to grow in the Western Metro region
• New office opened in Braybrook
2.3 Strengthen service system viability
• Strategic alliance with Gateways Support Services strengthened to deliver early intervention services in Melbourne
• Strategic discussions and partnerships entered into with a range of agencies to strengthen service system viability
2.4 Increase organisational profile
• Winner of the 2013 CGU Ballarat Business Excellence Award in Workplace Training & Development
• Finalist in the 2013 Not for profit Award
• Media coverage increased over the year
2.5 Ensure strong governance
• Returned an organisational end of year surplus
• Performed strongly under external quality certification
Pinarc Disability Support
I have had many experiences
which have enriched my life.
Making the heartbreaking
decision to put our daughter
into permanent care was the
saddest day of our lives but
we knew we had to for the
survival of our family. With the
wonderful support from our
Case Manager this transition
was a positive experience
for our family. Nothing was
rushed, decisions were made
together. Without our Case
Manager I don’t think I would
of emotionally coped.
The support plan identifies
strengths and weaknesses that
I may not have thought of.
Annual Report 2014
11
The door opens
for Memphis on
communicating
with his family
and friends.
Memphis was diagnosed as having Full Body Dyspraxia with Oral
and Verbal. Memphis is unable to suck and blow through a straw,
purse his lips together to give me a kiss and move his tongue like we do when
we talk. He is also unable to swallow his salvia like we can; his salvia
will sit at the front of his mouth, and then dribble down. His muscles in
his jaw and mouth don’t work like ours do, he is unable to talk.
In 2013 Memphis started to receive help from Pinarc. The speech
pathologist could see that Memphis was very keen to learn, and
had the ability to develop his literacy and numerously skills. She
suggested that he try an iPad as a communication device, and use
the app Proloquo2go. By tapping on the symbols Memphis is able
to communicate, as well as finally be understood by everyone.
This app has improved his life in so many ways. It allows him
to develop those literacy and numeracy skills. He is able to join in
class activities a lot more. He is able to edit it, and add things of
interest on it, such as the kids in his classroom, & his favourite toys.
Not only has Proloquo2go given Memphis a voice, it has given him
more acceptance from his peers. This app has given Memphis a lot
more self confidence, & it has improved his self esteem. Ever since
Memphis has being using the app, he has become a lot more vocal,
and has even said a few words, such as no, mum, yeah, and oh no.
Memphis is almost 8 years old, we can tell that he has a bright
future to look forward to.
Bernadine
(Memphis’s mum)
12
Pinarc Disability Support
Our grandson accesses occupational
therapy support which has focused on our
child’s ability to achieve sensory regulation
throughout the day at home and at school.
We use a variety of equipment, including a
specialised chair to help him sit for tabletop
activities at school and a seat insert which
he uses at meal times at home. Now that he
has the seat insert, he is able to use a knife
and fork effectively! He can push peas and
corn onto his fork with his knife and get them
smoothly to his mouth! A huge achievement!
The door
opens for
a child on
independent
feeding.
Yesterday he wanted a better view of the
television when he was having a snack, and
of his own volition he moved the seat insert
over to another chair and then swapped it
back when he moved back to his chair. His
wriggling has significantly settled and meal
times are more pleasant.
Without the support of specialised
Occupational Therapy support we were
and would have continued to punish and
discipline for behaviours that were not
naughty but disability related. We were
becoming so frustrated with the incessant
wriggling at the table and refusal to use a
knife and fork. This morning my husband
and I were reflecting that it wasn’t that he
didn’t want to sit still and use his knife and
fork but that he couldn’t and as soon as
he could, he did and with a great sense of
accomplishment.
Annual Report 2014
13
Senior Services Manager’s Report
It has been a huge year of internal and external review
and redevelopment at Pinarc. With the NDIS launch site
commencing on 1 July 2013 in Barwon, all agencies need
to be informed and ready to support clients and families to
access their available funding when the nationwide rollout
commences.
The NDIS is being called the largest social reform in
disability which will increase the funding available for
eligible clients to meet their reasonable and necessary
disability supports.
Pinarc has continued to advocate strongly for clients and
families at breaking point. Due to inadequate funding we
have strongly supported families to avoid them being unable
to continue with their caring role for their loved one. The
proposed increase in funding directly to clients is one that
Pinarc is excited to see and we need to ensure that our
services change to deliver a seamless transition from the
current system.
Much of the focus of this year has been to clearly
understand what each program area currently delivers
to clients and families and how that translates into the
new NDIS system. We also have been looking at our
administration and finance systems to ensure we are as
streamlined as possible ensuring minimal administrative
burden on families receiving services. Our Central Intake
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Pinarc Disability Support
desk takes all referrals to Pinarc Services. They have a huge
amount of knowledge of both Pinarc and external options
and last year took 1208 enquiries.
Over the last 12 months we have continued to develop a
range of flexible options that increase access to services
either through individual support packages, Medicare
subsidies or private funding.
Sara Cavanagh
Senior Services Manager
Our daughter wouldn’t be where she
is today if it wasn’t for you and your
dogged persistence.
The physio program keeps her positive.
Fee for Service Options
What is possible
Choice and Support program
Providing in home and community based supports to people of all ages with a disability. Supports are 1:1 or in small groups and
have assisted many people with personal care, access to the community, support to attend appointments and to build independent
living skills. Funded by individual funding package or privately.
Case Management
Providing in home and community based supports to people of all ages with a disability. Supports are 1:1 or in small groups and
have assisted many people with personal care, access to the community, support to attend appointments and to build independent
living skills. Funded by individual funding package or privately.
Helping Children with Autism packages
The Department of Families, Housing, Community Service and Indigenous Affairs (FaHCSIA) provides eligible families with $12,000
to support their child’s early intervention. Pinarc delivered individual support in speech pathology, occupational therapy, educational
advisor advice, group education programs and support to purchase equipment and resources.
Better Start Initiative
The Better Start for Children program is specifically for children with Cerebral Palsy, Down Syndrome, Fragile X Syndrome and moderate
or greater vision or hearing impairments, including deaf blindness, Prader Willi, Williams, Angelman, Kabuki Make Up, Smith-Magenis,
CHARGE, Cornelia de Lange, Cri du Chat syndromes, microcephaly and Rett’s disorder. FaHCSIA provides eligible families with $12,000.
Pinarc provided services as per HCWA packages above with the addition of physiotherapy and social work support.
Medicare services
People with disability eligible for Medicare funded services are referred by their doctor to access five funded therapy sessions per
year through Pinarc. Individual therapy services are provided in speech pathology, occupational therapy, physiotherapy and social work support.
Autism Assessment Support
Pinarc commenced supporting paediatricians with autism assessments. Following a referral by a paediatrician, Pinarc provides an
occupational therapy and speech pathology report service subsidised by Medicare.
Education and training to families and service
providers
Families and organisations have been able to access a broad range of specialist education and training opportunities such as
supporting behaviour strategies, understanding sensory needs, complex or augmented communication, language development,
social skill development, transition, seating and positioning.
Education and training into schools
Group programs, individual therapy as well as education and training to teachers or aides to support the needs of a student with
a disability have all been delivered through fee for service options.
Elsworth St Accommodation
Flexible support was provided for three women who were unable to remain living at home in private rental. They shared the facility
with 24 hour staffing for 12 months until alternative Department Human Services housing could be sourced. They were able to
further develop their independent living and community access skills.
Coming in 2014/15
Learn to swim and water safety classes at the Otway Street Pool. Covering all ages with individual or small group lessons.
Annual Report 2014
15
The door
opens for
Charlie
on being
understood
by his
family and
friends.
Charlie is 4 ½ years old and loves kinder. He
has been trying really hard to talk to his friends
and kinder teachers but even his own family
can’t understand his speech.
Without some form of assistance to help
with his communication Charlie is at risk of
becoming frustrated, angry and perhaps giving
up his efforts at communicating. It is already
noticeable that Charlie’s social skills and play is
being affected.
Charlie was able to commence trialing a
specialised communication app on one of the
Pinarc iPads. He could take this iPad home to
try it out with his family for a couple of weeks,
and when it was successful he was able to keep
the iPad to use at home and kinder until his
own iPad (with app) was available.
Charlie’s mum reported that after minimal
experience using the app, Charlie used his iPad
to ask from the back of the car: “Where are we
going?” and then “Are we there yet?”
His mum said if it hadn’t been so funny she’d
have cried!
16
Pinarc Disability Support
Tahlia is 6 and will be attending school next
year. She is very enthusiastic about almost
anything but especially loom bands, the film
Frozen and Peppa pig.
At the beginning of the kinder year Tahlia
would become lost during play time, she
would follow the Kinder teacher around and
have difficulty choosing which activity to
do next. Now Talia is learning how to make
friends. She is learning about how to take
turns, share, ask for help, say thank you and
respect her friend’s different opinions.
The door
opens for
Tahlia on
building
friendships.
With the support of Pinarc’s Occupational
Therapist, Tahlia’s teachers are learning
how to support Tahlia by giving her a buddy,
encouraging her to share and modelling what
to say to support friends. This year, Tahlia
invited 6 friends to her birthday party, she
has been invited to other birthday parties and
has had play dates with other kinder friends.
She is now always playing with other children
and makes good choices about what to play
at kinder.
Annual Report 2014
17
Early Childhood Report
2013/14 has been another busy year and we have been
providing therapy and intervention support for an additional 54
new Early Childhood Intervention Services (ECIS) places that
we deliver in partnership with Gateways Support Services. To
deliver the 28 places allocated to Melton/Brimbank we have
established a new site with staff operating from Braybrook.
With strong networking and some professional development in
working with culturally and linguistically diverse cultures, staff
are well settled and supporting families that have been on the
waiting list for over two years.
This year we have been active in promoting positive parent/
child interactions through song, rhyme and stories through
the Parent Child Mother Goose Program. This program links
families to their community and builds on parent’s skills and
knowledge to support their child’s development.
We were asked to participate in a practitioner research
project with the Victoria Curriculum and Assessment
Authority (VCAA) which investigated approaches to
assessment for children’s learning and development. This
supported professionals to engage and understand the
Victorian Early Years Learning Development Framework
(VEYLDF) and its relevance to the work we do in early
intervention. It has been rewarding to continue to share
our knowledge through presentations such as at the 2014
Ballarat Autism Awareness Expo and the 2014 Early
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Pinarc Disability Support
Childhood Education ‘together we grow, preparing children
for life’ conference.
As the NDIS roll out comes closer our team has been active
in preparation through initiatives such as:
•
Continuing to build the capacity of families to plan and advocate for their child.
•
Participation in the Early Childhood Intervention Association (ECIA) Managers meeting for key sector presentations and updates.
•
Networking with Gateways Support Services who are in the NDIS trial site to better understand the issues and complexities of the NDIS.
•
Staff discussion and opportunities to reflect on early intervention practices and how they might fit in the model of service under the NDIS.
•
Developing opportunities around a fee for service model for therapy and specialist training.
We look forward to a busy year in 2014/15 and will be
strengthening collaborative, respectful relationships and building
new connections within the community to better support the
inclusion of children with disabilities and their families. To do
this we will need to increase our understanding and support of
vulnerable children and families and also strengthen transitions for
children in early years settings and school environments.
Communication will be a key initiative to ensure that families are
fully aware of NDIS entitlements and processes. We will continue
to build the capacity of staff to support families through the
transition into the new scheme with much needed information.
Finally, I would like to make a particular acknowledgement
to the ‘Foundation of Graduates in Early Childhood Studies,
Warrawong Professional Learning Grant’ for the $4000
grant we have received. This will allow us to further build
the capacity of early childhood educators by delivering the
Hanen Teacher Talk program.
Sandy Facey
Manager Early Childhood Services
Each session is adapted to how my
child is feeling that day – how much
interaction she can handle.
Annual Report 2014
19
The door
opens for
Bohdi on
walking,
speaking
and feeding
himself.
My family was first introduced to Early Childhood Intervention
Services when my son Bohdi was only around 7 weeks
old. In a whirlwind of sudden phrases like “disability”
“developmental delay” “therapy” “disability aids and
equipment” we felt like we were drowning – and then we
came to Pinarc. A light in an otherwise very dark place that
comes with that initial diagnosis.
It’s a place with people who understand, who are willing
to sit down with you and explain everything that living with
a disabled child means and will involve. To answer all
your questions about the services that are out there – the
equipment we could use to make Bohdi’s life easier, and
most importantly the therapists who work so hard with him.
ECIS gave us the tools we needed to get on with life, to make
our son’s life the best we possibly can. It also gave me the
much needed contact with parents in a similar situation –
My Time group was an amazing outlet.
Four years later Bohdi has come so far – walking with a
walking frame, speaking in 4-5 word sentences and feeding
himself to name a few are all big achievements and I have
to say that I attribute a big part of these goals to Pinarc and
ECIS – we couldn’t have done it without you.
Nina
(Bohdi’s Mother)
Disability
Support
20 Pinarc
Pinarc
Disability
Support
Poppi has a diagnosis of Noonan Syndrome
and has been involved with Early Childhood
Intervention Services at Pinarc since she was
11 months old.
Poppi is a cheeky and adorable child who loves
to sing and dance to Peppa Pig and The Wiggles.
She loves her brother Max and being outside
playing and spending time with her family.
Poppi’s development has progressed significantly
over the past couple of years.
When Poppi initially began at Pinarc she was
not crawling and displayed delayed gross motor
development, delayed language/ communication
skills and presented as a shy introverted little girl.
These days, Poppi’s interactions with peers at
childcare are not only encouraging but beautiful
to see; her confidence has increased and she
is more willing and interested in interacting
with her peers. Poppi’s language skills have
also continued to develop which has further
enhanced Poppi’s confidence and social
skills. Poppi’s goals continue to change as she
continuously amazes us with her determination
and inquisitive nature. We are continuously
amazed with her progress.
The door
opens for
Poppi on
building her
confidence
and social
skills.
Annual
Report
2014 21
Annual
Report
2014
Youth & Adult Therapy Services Report
Pinarc provides a range of therapy services for youth
(6 -18 years) and adults that enable people to take up
opportunities, open doors and realise their dreams.
This year our Community Therapy Service, consisting of
Physiotherapy, Occupational Therapy and Speech Pathology
has supported clients in the Grampians region to:
•
move into independent accommodation
•
travel overseas
•
have an (electronic) voice for the first time
•
participate in paid employment
•
move around independently
While demand for Community Therapy services is high, our
staff have worked consistently and collaboratively with other
service providers to support individuals to achieve their goals.
As a consequence we have seen a significant reduction
in waiting times for all therapy services - a positive outcome
for everyone.
The Grampians Regional Communication service (GRCS)
has been working consistently with businesses and services
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Pinarc Disability Support
in the region by encouraging them to ‘open their doors’ by
improving their communication access. Communication
Access occurs when we break down the barriers that inhibit
people with communication impairments from being able
to communicate their message and receive an appropriate
response. The GRCS has provided a range of education
sessions to:
•
increase awareness of the communication barriers
that exist
•
increase understanding of the range of communication methods people use
•
provide practical strategies to support communication
•
provide opportunities for people to practice using
a range of communication strategies
Pinarc is very pleased to be leading the way in promoting
communication access by becoming the first service in
the Grampians region to be assessed and recognised as
communication accessible. We would welcome enquires
from other businesses and services who are interested in
exploring how they can better understand, communicate
with and support their customers, clients and patients.
In response to a growing demand for individually funded
services the team has expanded and diversified our fee based
services. This has enabled us to ‘open the door’ to children and
adults who are not eligible for services under our existing funding
arrangements.
The expansion of fee based services has required us to support staff
to adjust their thinking and service delivery to fit an individualised
funding model. It has also provided the opportunity to refine internal
systems and infrastructure that will support service provision under
an NDIS. Our staff need to be congratulated on their commitment to
work with management to bring about the necessary changes to support
this model of practice. Thank you and well done to the team.
Andrea Curran-Bennett
Manager Community Therapy & Grampians Region
Communication Therapy Service
Helped them to reach their
goals and maintain a greater
degree of independence.
Annual Report 2014
23
The door
opens for
Rodney on
truly belonging
to his
community.
Rodney has been a very enthusiastic member of the
Independent Life Skills (ILS) Program undertaking
training in personal care, communication and
social skills, home care, community access and
prevocational training. A volunteer placement was
organised in Creswick at Davies and Rose Rural
and Hardware.
On Rodney’s first day, he was nervous and
greeted the manager, Mr. Jamie Davies with a
smile and a hand shake. Rodney was assigned
a mentor, who gave Rodney an induction to the
organisation and was warmly welcomed by all
staff. Rodney was quickly set to work and was
given tasks that were suited to his capabilities.
Rodney has the support of an ILS team member
who is training Rodney so that soon he will be
working independently.
As the weeks have gone by Rodney has
learnt many new skills, giving him a sense of
accomplishment, esteem and belonging. He is
now a valued member of the Davies and Rose
team and as well as feeling connected to his local
community. This has been made possible by
the generosity of Mr. Davies and the acceptance
and support of his team who have challenged
perceptions of people with disabilities working
in their community.
24
Pinarc Disability Support
Joel was attending the Ballarat Christian
College and on leaving, Mr. Glen Strange
generously offered Joel the opportunity assist
him in his woodwork area at the college.
This would enable Joel to be actively
engaged and to learn new skills.
With the support of the Independent Life
Skills Program and M & L McLean Cleaning
Service, Joel has been doing volunteer work
in the garden and maintenance area of the
Ballarat Christian College. With support, he
has quickly learnt his tasks completing them
competently and independently, becoming a
valuable member of the maintenance team.
The door
opens
for Joel
on gaining
volunteer work.
Volunteering at his old school was
challenging for Joel at first, however it has
helped him to make the transition into
adulthood. He has learnt many new skills
and demonstrates potential for further
employment opportunities in the future. Joel
and Pinarc are grateful to Mr. Strange and
Mr. McLean for their support.
Annual Report 2014
25
Community Access Report
This year it was a pleasure to return to Pinarc in the role
of Manager Community Access. Returning to the team
after three years I was able to see the growth and further
development of programs. This was a fabulous reminder of
where Pinarc is heading and how we evolve based on the
needs of our client group.
This year all coordinators have worked extremely hard to
deliver quality services and provide new options or develop
programs further.
Risk management for direct support programs has been a
strong focus to ensure we are constantly reviewing our work
practices. The Respite and Choice and Support Programs
present coordination challenges on a daily basis as they
are located out in the community where staff work alone
or desired activities present additional risk. As a team the
coordinators strive to overcome these challenges to ensure
participants are not impacted, that individual goals can be
achieved and individuals or families are empowered and not
disheartened.
The flexibility of the Choice and Support Program enabled
Pinarc to respond to the need of 3 clients by offering
emergency accommodation until a permanent option was
made available. This model of service was a first for Pinarc
and proved to be extremely successful for the clients
26
Pinarc Disability Support
involved. During this time Choice and Support continued to
grow providing flexible 1:1 support to clients with a total of
12,112 hours provided.
Holiday Program, Youth Group and Camping programs
have continued to provide services based on the goals
of participants. Clients and their families set goals for
programs which are then implemented and reviewed by
program staff. Goal outcomes are sent to families to show
achievements which then supports with further goal setting.
The Interchange Host program continued to support new
matches and assisted with maintaining ongoing matches.
A total of 9,627 hours of respite was provided to families
through Interchange volunteers. The annual family camp
was once again a huge success providing a much needed
getaway for families and an opportunity to develop support
networks. Strong marketing strategies and creative volunteer
recruitment will be implemented in the year ahead to further
develop the program.
The Independent Living Skills Program (ILS) has continued
to grow in numbers from last year. The direction of
the program is guided by the goals of the individuals
participating in the programs. One of the areas of focus for
this year has been volunteer work placements. Some of the
successful partnerships providing placements have been
Ballarat Health Services, IGA, Nazareth House and Davies and Rose Rural and Hardware.
The program provides the flexibility for participants to explore and develop their interests and
skills as a small group and then be supported on an individual basis to achieve their goals.
Funky Turtles Music and Funky Turtles Art have had a successful year. As numbers have
continued to grow a new music school model has allowed musicians to move within small
groups to focus on their individual strengths. This year the turtles have pulled back on live
shows and put their energy into completing the Video for “Popcorn Brain”. New songs have
begun to emerge in the last few months as new members find their groove with the goal of
a new album in the coming year. Some of the gigs this year have included Daylesford Blues
Fest, Inverleigh Arts festival, City of Ballarat Street Christmas festival, Black Hill Primary,
Ballarat East Garden Fest and World Down Syndrome day at Café 321 Learmonth.
The Parent Support Program (PSG) continued to provide support to existing parent groups.
Groups who meet regularly include the Ararat PSG, Autism/Asperger Syndrome PSG,
Bacchus Marsh PSG, Down Syndrome PSG, SCODA (Supporting Carers of Disabled Adults)
This year two new groups have formed and are increasing in numbers; the ADHD PSG and
Daylesford PSG. Guest speakers attending the ADHD group to share their knowledge have
been well received and the main focus of the group. The Daylesford PSG and My Time
group are in the early stages of development with a focus in the coming year of increasing
numbers in the region.
Andrea Russell
Manager Community Access
It was his first camp and I was very
nervous but he came home very happy.
Annual Report 2014
27
The door opens
for Mathew on
accepting some
changes into
his routine.
Mathew is very dependent on routine and
finds it challenging to be in a new place where
he does not know his way around or what is
coming up next. He has an intellectual disability
and Autism with challenging behavior. During
his first three months in the Adult Options
Program he required an extra staff member
to guide him and help settle in. As his levels
of anxiety have decreased he has revealed an
ability to learn quickly, a sharp sense of humour
and a talent for mimicking others.
Patience is not a quality that he possesses in
droves and he can be rather vocal when asked
to complete an activity. However he is learning
to take his time and not rush to the next task.
He has made so much progress that his
staff are about to introduce a number of new
programs into his routine. They are confident
that he will take these in his stride.
28
Pinarc Disability Support
Sarah has been volunteering at Ballarat
Heath Services in the aged care facility
at Talbot Place. Her placement has been
organised as part of her Independent Living
Skills Program with Pinarc. Over the past 5
months, Sarah has been assisting with craft
and cooking and during that time she has
developed new skills and made some great
friendships. The ladies always look so happy
when Sarah walks into the room. As Sarah
says “We have a really happy time and I like
hanging out with them.”
The door opens
for Sarah on
developing self
confidence and
friendships.
Sarah’s Mum Sheilagh couldn’t be more
pleased and says “It has been great to see
Sarah become so self-assured through having
meaningful work experience. Her initial
anxieties have been replaced by a sense of
responsibility to look professional, attend
regularly and engage with the supervisor and
residents in a respectful manner. Knowing
she is doing a good and worthwhile job has
given Sarah the confidence to become more
independent. I am really proud of Sarah and
who she has become.”
Annual Report 2014
29
Adult Options Report
During the year Adult Options has undertaken significant work
in understanding the true cost of delivering adult day activities
for people with high and complex needs. This in addition to
reviewing the quality of life gained by specific activities has
been in readiness for the new disability service model 2015-16.
We have our doors open and are welcoming enquiries from
family members keen to secure a placement in a caring, safe
and active program. We are working to increase the number
of participants in the program and continue to offer individuals
the opportunity to reach their goals whilst their support needs
are met within a group setting. With limited funding this allows
each person’s funding to stretch further.
We have taken pleasure in encouraging volunteers with
defined skills to play an active part in promoting integration
with the wider community through the arts. This has included
collaboration with the ‘Able Art’ Exchange program, organized
by the City of Ballarat and Inagawa International Association.
Pinarc Adult Options was invited to participate in the art
exhibition in Inagawa-cho. Most excitingly 12 people from
our program agreed to send their original paintings and
photographs to Japan. On the pieces return to Australia,
they will be part of an exhibition for the International Day
for Disability 3rd December, 2014. Our current art projects
are evolving in readiness for 2015 with the support of our
enthusiastic volunteer Julie Jones.
30
Pinarc Disability Support
In March 2014 staff were thrilled with the high level of praise
received from auditor Sharon McMeekin stating that the
detailed documentation evidenced the quality outcomes for
each person.
Following the introduction of iPads to our programs a year
ago we are now witnessing the skill level of people increasing.
The increased independence that this technology provides
has opened doors for individuals who are now able to navigate
through apps, communicate and make choices that support
their interests. It is wonderful that a few people have also
purchased their own iPad for personal use at home.
As we continue to support individuals with high and complex
needs we will ensure that our staff remain skilled in providing
an excellent personalised service with good outcomes for each
individual. The next year will see us continuing to revitalize the
physical environment of the Otway Street site so that it provides
a comfortable and welcoming home base for activities and
community access.
Annette McKenzie
Manager Adult Options
I love it. I love the sensory room.
Flexible Support Options Report
Over the past year Case Managers have coordinated the move
of six people into Shared Supported Accommodation both
within our region and closer to family in other regions.
Moving into supported accommodation is a major life change
for people and the process requires a great deal of support,
sensitivity and facilitation to make the transition as stress free
and positive as possible.
We have been very successful in advocating for much needed
funding for individuals through a variety of funding sources
including Individualised Support Packages, Young Care
at Home Grants, Supplementary Funding, targeted DHS
funding, and donations from charitable trusts. The result has
been a great array of services such as therapy dogs, home
modifications, intensive specialist therapy support, equipment
and support for individuals to attend to tertiary studies. It is
access to support that we know is important to families and
therefore the Case Management duty hours were extended
over the year to provide more support to people on our Self
Manager’s program.
Once again, all of our targets have been exceeded, reflecting
the hard work and efficiency of the case managers and planners.
At Pinarc we recognise that we are just one part of a much
larger complex service system with much duplication. The
strength of partnerships has been demonstrated by our co-
facilitation with Child and Family Services (CAFS) of training for
potential foster carers in both our Family Options Program and
their Foster Care Program. Its success has been to recruit and
train new carers for both organizations.
Looking ahead, we have been extensively fine tuning our
processes and documentation to ensure that we are operating
as efficiently as possible in preparation for NDIS. We are
beginning to educate the families we work with about what to
expect when NDIS rolls out in our region. We know that this is
an ongoing piece of work that will best place them to secure
the supports they need for their goals in life.
We also look forward to further expanding the Family Options
program to allow for more young people to be in flexible
shared care arrangements with their families and carers.
The challenge is to find those people who want to become a
carer whose support enables a young person to remain in the
community connected to their family and friends.
Jill Bothe
Manager Flexible Support Options
We have found your service to be a life raft.
Annual Report 2014
31
The door
opens for
Eva on her
dream of semiindependent
living.
32
Pinarc Disability Support
Eva
In early 2013 Eva’s mother came to the very difficult
decision that she could no longer continue to care for
Eva in the family home. In emergency accommodation
Eva was very anxious and at times overwhelmed, not fully
understanding what was happening to her and why. After
experiencing a number of temporary accommodation
options Eva and 2 other young ladies were supported by
In early 2013 Eva’s mother came to the very difficult
Pinarc staff in a rental property in Ballarat.
decision that she could no longer continue to care for
Eva in the family home. In emergency accommodation
In Pinarc’s Independent Living Skills Program Eva
Eva was very anxious and at times overwhelmed, not fully
gradually began to make new friends and feel a
understanding what was happening to her and why. After
sense of belonging. Opportunities for increasing
experiencing a number of temporary accommodation
her independent living skills were also provided in
options Eva and 2 other young ladies were supported by
the shared home environment, where Eva regularly
Pinarc staff in a rental property in Ballarat.
assisted with cooking meals, shopping and household
chores. Eva changed from being a young lady who was
In Pinarc’s Independent Living Skills Program Eva
quiet, shy and lacking in confidence to someone who
gradually began to make new friends and feel a
was happy to be participating. She was gaining more
sense of belonging. Opportunities for increasing
self confidence and self esteem every day and even
her independent living skills were also provided in
progressed to doing voluntary work in the Pinarc office.
the shared home environment, where Eva regularly
assisted with cooking meals, shopping and household
In May 2014 Eva was successful in securing a
chores. Eva changed from being a young lady who was
permanent home in shared supported accommodation.
quiet, shy and lacking in confidence to someone who
With the support of her loving family and staff at Pinarc,
was happy to be participating. She was gaining more
Eva has had a smooth transition into her new home
self confidence and self esteem every day and even
and is settling in well. Eva and her family are planning
progressed to doing voluntary work in the Pinarc office.
for her to eventually live in a semi-independent living
environment where she will receive minimal support
In May 2014 Eva was successful in securing a
and maximum independence.
permanent home in shared supported accommodation.
With the support of her loving family and staff at Pinarc,
Eva has had a smooth transition into her new home
and is settling in well. Eva and her family are planning
for her to eventually live in a semi-independent living
environment where she will receive minimal support
and maximum independence.
The door opens for
Eva on her dream of
semi-independent living.
In July, 2013 Gary joined the Adult Options
Program. He found his feet quite quickly,
creating relationships with other individuals
and staff, becoming part of the team. Staff
had observed that Gary benefits from more
structure and predictability in his programs.
Gary has an intellectual disability and
communicated that he would like to go out on
the bus more often. He is now participating
safely in programs in the community, for
example pub counter meals, local picnics
and shopping at the supermarket for
ingredients to cook lunch.
The door
opens for
Gary on being
supported to
shop and cook.
Annual Report 2014
33
Quality & Human Resources Report
Quality & risk management
Our doors were well and truly open to the auditors
scrutinising the organisation for compliance against
standards as set by the Department of Human Services
and the Department of Health. In March we were audited
against the DHS Disability Standards. The results of the
audit were outstanding, and are a credit to the staff and
managers who work hard at making Pinarc a “quality”
organisation. The auditors particularly praised the staff
approach in the Day Service program, to manage and
support participants with high and complex needs.
Pinarc was commended at audit for the highly successful
risk management approach to managing clients’ behaviours
of concern. It was noted that the staff demonstrated
exceptional knowledge and skill in this area that resulted in
positive outcomes for the clients.
In April a separate audit for our Department of Health
funded programs was undertaken, in general these include
some of the programs in Community Access. It was noted
during the review that Pinarc demonstrates “a strong
commitment to forward planning”.
34
Pinarc Disability Support
Audit of the organisation always provides an opportunity
for fresh eyes to look at how we do things. We value the
“Opportunities for Improvement” as identified by the
auditors and have added these to Pinarc’s Quality Plan.
Human resources and
occupational health and safety
Pinarc’s participation on the NDS Work Force Planning
Group has provided opportunities to discuss the recruitment
and retention challenges facing organisations as we head
into the NDIS. Pinarc’s own response is to address these
issues through our risk management processes. We are
discussing the opportunities with our staff and ensuring that
our workforce is fully informed.
This year we have focused on our manual handling model
of training. We have used a coaching style with active
participation from staff, in a range of settings. Our focus
is for staff to identify risks before they start a task and use
self protective behaviour. This engaged model has received
positive feedback from staff.
Donna Hogan
Business Manager – Quality & Human Resources
I always know that my daughter
will be safe and well cared for.
Recognising
Staff Achievement
Recognising
Milestones of Staff Service
Professional presentations
20 Years
5 Years
•
Ballarat Autism Awareness Expo (May 2014) presentation called
‘A Sensory Day’. Presented by Steph Van Velzen and Sarah Elford
Sue Thomas
Barbara Denton
•
Melbourne 2014 Early Childhood Education Conference ‘Together
We Grow – preparing children for life’. Presented by Sandy Facey
15 Years
Marianne Hubbard
Sandy Facey
Glenys Smith
Masters In Special Education
Vicky Muises-Khoury
Jenni Crisp
Deborah Fernandez
10 Years
Peter Milton
Hanen ‘It Takes Two To Talk’ Trained
Annette Churchill, Bec Jamieson & Aretha deKretser
Hanen ‘Talkability’ Trained
Lynda Orr
Catherine Stoney
Robyn MacDonald
Claire deNatris
Jess Ingeme
David Dickinson
Mark Burzacott
Ilse Moloney
Sally Miller
Kelly Sellner
Donna Hogan
Amy deNatris
Liz McCartin & Zach Anderson
Sue Cardilini, Barbara Steenhuis, Lyndsey Noakes, Claire DeNatris,
Andrea Curran-Bennett & Leanne Wright.
Julie Van Mourik
Bethany Taylor
Tuning Into Kids Trained
Certificate in Manutention Training
Denise Philp
Stephen Bell
Staff are always caring
and supportive.
Chloe Stacey-Schappert
Andrea Curran-Bennett
Paul Hanson
Cassandra Thiel
Jacklyne Walker
Annual Report 2014
35
The door opens
for Olivia on
working to
recapture lost
language.
Olivia attends the Adult Options Program
and has cerebral palsy, epilepsy and an
intellectual disability. One of her key goals
is to re-establish the speech which she
had in earlier years.
Gathering information from Olivia’s
parents, a speech pathologist and staff
and with the support of a dedicated
volunteer, a new program has been
established. Olivia is now having regular
individual sessions to help her develop her
vocabulary range.
With the use of personal photographs and
favorite books Olivia has been able to
focus on selected words.
After only a few months we can see
increased attempts at vocalization and
more concentration.
36
Pinarc Disability Support
Soon after Cameron’s diagnosis of ASD we were contacted by
Pinarc offering him a place with their service. I’ll admit I was
nervous about home visits. I worried that people would come
and judge us on what we were doing wrong.
I was horrified when Cameron had a meltdown during
Becky’s first visit – but she explained that it was good – she
couldn’t help us if she didn’t see what we go through. I’m
so used to trying to hide away and minimize risks of these
meltdowns that no one really knows what it’s like for us, or
how helpless it can feel.
In a short time we have been given strategies to cope
with behaviors, poor sleep, and advice to help establish
routines based on Cameron’s sensory preferences. Funding
information on paper can be overwhelming, so to have
someone assist in putting things in place has been priceless.
The door opens
for Cameron
on managing
behaviours
and improving
sleep.
With equipment to aid him – we’re off to a fantastic start! I
have more confidence in myself, and it’s nice to have someone
to talk to about daily struggles as well as the great things about
being a parent of a child with special needs. Becky has been so
supportive and focuses on the positive things that we do for our
son, she’s non-judgmental and very knowledgeable. And the
main thing is; we can see an improvement in Cameron!
Niki
(Cameron’s Mother)
Annual Report 2014
37
Thank you to those who donated their time and skills
38
Augustus Abaidoo
Alison & James Eskdale
Heather & Aaron Luttrell
Asha & Bernie Shanahan
Rose Beeson-Canty
Catherine Ezzy
Alice & Simon Marcollo
Catherine Stoney
Amanda Bentley
Chrystal Farqhuar
Jemima Marton
Sara Talbot
Jackie Breen
Mikaela Fricker
Anna & Shane Mathison
Alex Tascus & Lynne Redman
Annabel Brennan
Alvin & Deanne Galea
Claire McGoldrick
Jennifer Smith
Felicity Boyd
Stacey Galea
Jeff McGregor
Bethany Taylor
Charlotte Brierley
Teresa & Peter Gemmola
Nicole Irvin & Stephen Menz
Helen Thompson
Kate Brierley
Rebecca Gladman
Frances McKay & Sally Miller
Julie & Garry Tierney
Carol Brown
Tanya Hart
Sarina Mirabelli
Fiona Trounce
Capri Bubb
Teghan Henderson
Shannon Moore & John Trewhalla
Alyssa Tuddenham
Krystyna Burcon
Sarah Holst
Maryann & Adrian Morisi
Trish & Rex Turner
Ros & Neil Capuano
Yan Huo
Pia Muller
Teagan Walker
Brenda & Jason Carey
Marianne Hubbard
Megan & Damian Nestor
Emily Whitehead
Helen & Wayne Cooper
Stevie Hughes
Rebecca & Trent Pilven
Fiona & Wayne White-Krause
Sharlene Cooper
Aladdin & Elham Jamali
Glenn Reeves
Denise Williams
Bec Cumberland & Harvey Stevenson
Julie Jones
Kathryn Richards
Rebecca Wiseman
Gladys Crittenden
Deone Kervarec
Gayle Roberts
Pam Yorke
Ag Costigan
Laura King
Nicola Russell
Bernadette & Robert Young
Amy de Natris
Laura Kors
Geraldine & John Ryan-Newlan
Belinda Zala
Elizabeth Downie
Robert & Katrina Lang-Fanning
Belinda & Frank Schaefer
Rong Zheng
Rhonni Dryne
Kate & Adrian Lipplegoes-Porter
Kate & Alex Serrurier
Pinarc Disability Support
Thank you to those who donated funds, goods & in-kind support
Alan Stoneman
Denise O’Flynn
North Ballarat Sports Club
Alana Steele
Donna Hogan
Rohan Duffin
Alfredton Primary School
Emmaline Downes
Rosie Hubbard Memorial
Alma Van Dreven
Foundation of Graduates in Early Childhood Studies
Ryan’s IGA Pleasant St
Andrea Curran-Bennett
Gladys May Brown Estate
Sarah Ipsen
Annette McKenzie
Grampians Community Health
Sisters of Mercy
BAD Ride
Haymes Paint Ballarat
Sovereign Hill
Ballarat Bush Walking & Outdoor Club
Hemsley Park Village Craft Group
The Dark Family
Ballarat Community Garden
Herbert Allen Bequest
The Kennedy Family
Ballarat Health Services
Hilton White Estate
Timbeck Charitable Trust
Ballarat Lions Club Inc
Jess Elliott
Toni Amos
Bec Cumberland
Judy Evans
Water Babes Charity Splash
Becky Newton
Julie Turner
William John Patching Estate
Bella Leech
Kerrie Franc
YoungCare
Brown Hill & District Lions Club
Laminex Ballarat
Cheryl Mason
Leigh & Sandy Facey
Choices Flooring Ballarat
Lora Johnson
Chris & Lindy Packer
M & L McLean Cleaning Service
Chris Packer & Associates
Melanie Bennett
Christian Way Church Ballarat
Mike Caldwell
Clare O’Bryan
Naomi Cunningham
Correctly Dunn (Kevin & Sharon Dunn)
Nazareth House
Creswick Hardware
Nikki Gilbertson
Pinarc Disability Support acknowledges
the support of the Federal and Victorian
Governments
Annual Report 2014
39
Finance Report
Pinarc reported another strong operating surplus in 2013/14, and we are acutely aware of the financial disciplines
required, as we build toward the NDIS.
Working capital and cash flow are becoming increasingly critical and engineering the Balance Sheet and work processes
to secure ongoing viability is now well recognized within the sector. Our Cash Flow Statement indicates over $1,624,000
being put towards the purchase of fixed assets, principally made up of securing our new building. Despite major outflow
of funds applied to assets, our overall cash position deteriorated by only $82,000, with financing and program results
delivering a good working capital outcome.
Future diversification and expanding our income base will contribute to “opening new doors to the future” as well as
contributing to continued quality client outcomes.
We acknowledged the long standing service of our finance team member, Deidre Scott, during the year and wished her
well in retirement. Deidre’s input cannot be underestimated as she helped to nurture and navigate Pinarc through its
formative years.
Stephen Bell
Business Manager - Finance
Financial assistance for doctors appointment, therapy and managing
and understanding difficult behaviours, referrals for other services we need,
information about services I wasn’t aware of has been useful and helpful.
40
Pinarc Disability Support
He has grown so much
and developed new skills.
He is a changed man,
happy and confident.
Glimpses has enabled
me to take a leadership
role and extend myself.
You have been the one
constant we have learnt to
trust and rely upon.
He has grown so much
and developed new skills.
Across the activities
people felt safe and
respected.
Annual Report 2014
41
Financial Statements
Statement of Comprehensive Income for the Year Ended 30 June 2014
2014
$
2013
$
2014
$
Income
Capital Income
Operating Grants
7,877,934
7,275,833
Capital Grants
Non Recurrent Grants
1,024,462
1,043,672
Income from Investments
Contract Income
330,538
148,015
Donations
Client Fees
327,247
144,028
Total Capital Income
16,001
9,048
-
10,010
9,576,182
8,630,606
Employee Benefits
6,388,268
5,781,663
Discretionary Client Funding
1,519,302
1,494,603
Carer Payments
164,028
219,255
Client Activities
181,344
64,887
6,743
16,323
671,856
605,219
65,974
73,948
Travel
135,965
111,524
Program Costs
117,510
78,799
9,250,990
8,446,221
325,192
184,385
Sundry Income
Specific Donations
Total Income
Expenditure
Sundry Expenses
Corporate Expenses
Professional Development
Total Expenditure
Operating Surplus Before Capital Items
42
Pinarc Disability Support
2013
$
65,794
24,206
113,224
137,738
83,043
324,150
262,061
486,094
120,374
109,450
77,943
3,021
Capital Expenditure
Depreciation
Loss on Sale of Assets and Impairment
Loss on Sale of Investments
Total Capital Expenditure
Capital Surplus
Net Result For The Year
-
119
198,317
112,590
63,744
373,504
388,936
557,889
12,845
17,817
401,781
575,706
Other Comprehensive Income
Revaluation of Listed Shares
Total Comprehensive Income For The Year
Full financial statements including Independent Auditor’s Report are available
on request.
My daughter has come a long way, both
socially and behaviourally since the help with
early intervention. We are so grateful.
Balance Sheet as at 30 June 2014
2014
$
2013
$
2014
$
Current Assets
Current Liabilities
Cash at Bank
73,819
44,930
Cash on Hand
7,000
2,100
Investments
3,046,526
3,148,492
Receivables
172,692
Prepayments
Total Current Assets
2013
$
Creditors and Accruals
681,720
502,928
Unexpended Grants
280,042
298,729
Income in Advance
65,493
159,220
82,815
Building Loan
66,672
-
7,601
13,389
Staff Leave Provisions
434,240
396,999
3,307,638
3,291,726
1,528,167
1,357,876
Non-Current Assets
Total Current Liabilities
Non- Current Liabilities
Furniture and Equipment
102,103
110,700
Long Service Leave Provision
348,770
322,988
Motor Vehicles
359,275
389,765
Building Loan
911,104
-
Buildings and Improvements
1,991,901
459,768
Total Non-Current Liabilities
1,259,874
322,988
Total Non-Current Assets
2,453,279
960,233
Total Liabilities
2,788,041
1,680,864
Total Assets
5,760,917
4,251,959
Net Assets
2,972,876
2,571,095
507,097
455,408
Accumulated Surplus
2,465,779
2,115,687
Total Equity
2,972,876
2,571,095
Equity
Reserves
Annual Report 2014
43
Opening new doors…
Pinarc Disability Support
1828 Sturt Street
Alfredton VIC 3350
P (Administration) 03 5329 1300
P (Service Enquiries) 03 5329 1398
F 03 5333 4743
222 Otway Street South
Ballarat VIC 3350
P 03 5329 1370
F 03 5331 8354
PO Box 1841
Bakery Hill Business Centre
VIC 3354
Level 1
6-12 South Road
Braybrook VIC 3019
Melton Community Health
Cnr High & Yuille Streets
Melton VIC 3337
www.pinarc.org.au
facebook.com/PinarcDisability