Course Catalog - Performance Review Institute

Transcription

Course Catalog
®
FOR EXCELLENCE IN
QUALITY TRAINING
Performance Review Institute
About eQuaLearn
eQuaLearn offers professional development programs and managed learning
resources to improve the quality of personnel, products and processes through
public and onsite courses and memberships.
eQuaLearn is managed by the not-for-profit Performance Review Institute (PRI),
which also administers the Nadcap audit and accreditation program for the global
aerospace industry.
Past
The eQuaLearn program was launched in 2008, with subscribing organizations
within Nadcap endorsing the training courses. While PRI offered limited professional
development courses prior to 2008, the establishment of eQuaLearn has led
to the development of a greater number of courses in more diverse technical
specializations. Many courses have been translated into multiple languages to meet
customer need.
Present
eQuaLearn offers three core tracks:
(1) G
eneral courses provide an understanding of key quality principles
(2) T
echnical courses provide in depth training on technical subjects
(3) Qualification courses for special process personnel
Courses are available in a range of formats from public sessions, customized
onsite sessions, hosting options and webinars. There is a style to suit everyone’s
training needs.
The range and diversity of courses offered means that whether you are new to the
aerospace quality field or if you have been in aerospace quality for a while but never
had any foundation training, there is a course to suit you.
Future
eQuaLearn will continue to expand the range of courses to include both general
quality, specific engineering process focused topics and qualification courses.
As the demand for qualified talent in technical fields is increasing, and the pool of
talent is decreasing, more business solutions will be developed.
General Facts
• Over 25 instructors speaking 13 languages.
•More than 40 courses available in 9 languages
•Sessions conducted in 18 different countries
• Over 50% of eQuaLearn instructors are bilingual.
•More than 3000 participants at public sessions worldwide.
•Courses currently available in English, French, German, Polish, Spanish,
Italian, Mandarin, Russian and Japanese.
Contents
Quality Related Courses
AS/EN/JISQ 9100 Revision C.........................................................................2
Aviation Maintenance Fundamentals.............................................................3
Contract Review for Aerospace Suppliers.....................................................4
Internal Auditing.............................................................................................5
Introduction to Aerospace Quality..................................................................6
Process Failure Modes and Effects Analysis.................................................7
Problem Solving Tools....................................................................................8
Root Cause Corrective Action........................................................................9
Statistical Process Control...........................................................................10
Special Process Specific Courses
Introduction to Pyrometry.............................................................................11
Pyrometry Update-AMS2750E Review........................................................12
Nadcap Audit Preparation – Chemical Processing......................................13
Nadcap Audit Preparation – Coatings..........................................................14
Nadcap Audit Preparation – Heat Treating...................................................15
Nadcap Audit Preparation – Metallic Materials Testing................................16
Nadcap Audit Preparation – Non-Destructive Testing.................................17
Nadcap Audit Preparation – Welding...........................................................18
Qualification Courses
Chemical Processing (Anodizing) – Process Operator.................................19
Chemical Processing (Anodizing) – Planner.................................................20
Chemical Processing (Anodizing) – Owner..................................................21
Fusion Welding (TIG/GTAW) – Operator.......................................................22
Fusion Welding (TIG/GTAW) – Planner.........................................................23
Fusion Welding (TIG/GTAW) – Owner...........................................................24
Heat Treating – Operator..............................................................................25
Heat Treating – Planner................................................................................26
Heat Treating – Owner..................................................................................27
Non-Destructive Testing (Penetrant) – Operator..........................................28
Non-Destructive Testing (Penetrant) – Planner............................................29
Non-Destructive Testing (Penetrant) – Owner..............................................30
Resistance Welding – Operator....................................................................31
Resistance Welding – Planner......................................................................32
Resistance Welding – Owner........................................................................33
Webinars
AS/EN/JISQ 9100 Revision C.......................................................................34
AC7114 Changes in Revision F....................................................................34
AMS 2750 Changes to Rev E.......................................................................34
Further Information and Contacts
Onsite Courses.............................................................................................35
About eQuaLearn Instructors.......................................................................36
Contact Us...................................................................................................40
2
AS/EN/JISQ 9100
Revision C
One day
eQuaLearn’s AS / EN / JISQ 9100 Revision C course is a one day
course that provides a comprehensive review of AS / EN /JISQ 9100
and illustrates how compliance leads to continual improvement.
“A clear summary of the changes which will
beneft anyone working to AS9100 Rev C”
Steven Roebuck, Bodycote
Contract Review for Aerospace Suppliers is aone day
course. Please find the full course summary below.
Course Objectives:
Normative References
• Fully understand the requirements of AS / EN / JISQ 9100
Terms and Defnitions and Implementation to Ensure
Compliance
• Identify steps necessary for your organization to
successfully implement AS / EN / JISQ 9100
• Understand the implications and benefits of AS / EN/JISQ
9100
Quality Management Requirements
• General Requirements for a Quality Management
System (QMS)
• Documentation Requirements
Who should attend?
Management Responsibility to Developing,
Implementing and Improving Effectiveness of the QMS
• Those who have general quality oversight responsibilities.
• Quality Manager and/or Quality Engineer.
• Management Commitment
• Customer Focus
• Quality Policy
•Planning
People who take this course are also interested in:
Resource Management to Implement and
Maintain a QMS
Internal Auditing page 5
• Provision of Resources
• Human Resources, including Training
•Infrastructure
Product Realization Management and Planning to meet
Requirements in a Structured and Controlled Manner
•
•
•
•
•
Planning of Product Realization
Customer Related Processes
Design and Development Planning
Purchasing
Product and Delivery Support
Measurement, Analysis and Improvement
• Processes needed for Monitoring,
Measurement, Analysis and Improvement
Implementation
Figure 1 is from the SAE International AS9100 Revision C. Quality Management Systems –
Requirements for Aviation, Space and Defense Organizations, 15/01/2009.
This course is also available as a
3-hour webinar
s
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3
Aviation Maintenance
Fundamentals
Two days
In aviation maintenance, both certifed A&Ps and non-certifed technicians must maintain current information in many areas in order to stay
knowledgeable of the regulations and technologies that affect their
work on aircraft. Production and repair standards require technicians
to consistently strive for safety and quality in their work. As technology advances and more aircraft are fying, continued training is mandated for all personnel working on the maintenance of these aircraft.
Course Objectives:
• Explain the importance of safety
processes in aviation
• Implement good shop practices
• Define pertinent Federal Aviation Regulations
• Identify and use technical data
Contract Review for Aerospace Suppliers is aone day
Day One
• Identify human factors that can affect performance
• Discuss the regulatory standards and responsibility in
performing aviation maintenance
Regulations and Regulatory Agencies
• Maintenance and Production Operators
– Scheduled and unscheduled maintenance
– Major and minor repairs/alterations
• Regulations
– FAA and the Code of Federal Regulations
– Agencies and their requirements
• Mechanic Privileges, Limitations and Responsibilities
Hazardous Materials and PPE
• Personal Protection Equipment
– Types of equipment
• Hazardous Materials
– Handling hazardous materials
• Shop Safety
– Safe use of equipment
– Unseen hazards
Who should attend?
This course will benefit personnel in the aviation maintenance
field specifically as refresher training for the more experienced
maintenance technician. Although largely designed to
support the certification program, this course is also valuable
as initial and recurrent training in any aviation maintenance
organization.
Intrduction to Aerospace Quality page 6
Day Two
Technical Data and Documentation
• Technical Data
– Sources of data
– Types and usage of technical data
• Documentation
– FAA Forms 8130-3, 337
– Work orders and recordkeeping
• Inspections
– Types of inspection methods
Human Factors and Safety Awareness
• Safety Concepts
– Issues affecting safety in the workplace
• Communications
– Verbal and written
– Process, protocol and responsibility
• Work Flow Process
– Why work instructions, technical data and documentation are critical
– The value of communicating with others
* This course will also briefy address
the following subjects:
– ATA/JASC – Maintenance Classifcation Codes
– Aeronautical replacement parts qualifcation
– Suspected unapproved parts
page 35
s
eQuaLearn instructors are experts in their
field. See what our customers say
4
Contract Review for
Aerospace Suppliers
One day
The course is presented by experienced aerospace professionals
with direct experience of Contract Review in the aerospace field. An
important aspect of the course is the opportunity to ask questions, at
any time and on any subject related to Contract Review. The course
addresses the Contract Review requirements of AS/EN/JISQ 9100
Revision C.
Contract Review for Aerospace Suppliers is a
one day course. Please find the full course
summary below.
What is Contract Review
• What requirements exist for a Contract Review system
• Describes the differences between orders, enquiries and
changes to orders.
Course Objectives:
• Clarify the requirements for Contract Review in the
aerospace sector
• Present the components of a Contract Review system
• Explain technical requirements particular to aerospace
Who should attend?
• Those who have general oversight responsibilities for
Contract Review.
• Those who are or will be responsible for managing or
directly participating in Contract Review.
Customer Requirements
• Explains how to identify customer requirements
• The hierarchy of requirements – orders, drawings, general
specifications
• What hidden requirements can exist and how can they be
found
• Handling nested specifications
• Guidance for handling out-of-date specifications –
supersession rules
• Key vs critical characteristics
Introduction to Aerospace Quality page 6
Other Requirements
• What other requirements may exist, such as Nadcap,
regulatory, etc
Review of Requirements and Realization
• How to review capability to supply to contract
• The need for risk assessments
• What to do if there are discrepancies
• Role of tools such as FMEA, Capability lists, Process Control
Matrix
• Flow down to sub-suppliers
Order Handling
• Order vs quotation
• Handling changes to orders, including specification revisions
All eQuaLearn courses are available as
private onsite training sessions scheduled
to suit your company needs.
To learn more about onsite courses go to
s
page 35
5
Internal
Auditing
Two days
The course is presented in two parts, covering the establishment and
management of an Internal Audit Program and skills and techniques
useful when performing audits. All instructors are experienced aerospace professionals with direct experience of managing and performing Internal Audits in the aerospace field. Auditing is a very practical
activity, so the training uses over a dozen exercises and examples to
ensure attendees practice the knowledge and skills presented. The
course addresses the requirements of AS/EN/ JISQ 9100 Revision C
and the recommendations of ISO19011.
Internal Auditing is a two day course. Please find the
full course summary below.
Content: Part 1
Covers the establishment and management of an internal audit
program.
Why Internal Audits?
Explains why internal audits are needed, the origin of particular
requirements and the role of management in a program.
Audit Focus and Approach
Describes the three main areas of internal audits – the
Management System, Company Processes and the Products.
Recommendations are made for the best approach for auditing
each of these, with particular reference to Special Processes such
as NDT, Heat Treatment, etc.
Developing an Audit Plan
Covers what to include and how best to structure the plan.
Instructors also describe the role of personal audits in a program
as well as the need for documentation.
Auditor Selection and Management
The auditors are the heart of any good program. This section
describes how to select auditors – the skills and attributes that
should be sought along with the requirements for training and
qualifying auditors.
Checklist Development
Checklists are more than just a list of questions, they are vital to
audit planning and consistency. A description of how to prepare
and structure checklists for maximum development.
Reports and Analysis
Not all findings are the same, so some ranking system is needed.
A description of the methods of ranking and the methods of
analysis to show the effectiveness of the program.
Content: Part 2
Covers the skills and techniques for auditing, including planning,
performing and reporting an audit.
Integrity and Protocols
Describes the basics of protocols during an audit – what to do
and what not to do.
Preparing for the audit and audit meetings
Covers the things an auditor needs to do before arriving on site,
the information that should be gathered and what to do with it.
We cover the content and intent of opening, review and closing
meetings.
Doing the Audit
Audits are all about communication. This section covers methods
of communication, types of questions, the use of sampling plans
and the relevance of making observations and requiring objective
evidence.
Reporting the Audit
Simple guidelines for writing, grouping and classifying findings as
well as preparing the final report.
Audit Follow-up
What auditors should be looking for when accepting or verifying
actions made in response to audit findings.
“Great course for anyone who is new
to auditing.”
Jill Morin, Goodrich Corp.
Course Objectives:
• Clarify the requirements for Internal Audit in the aerospace
sector
• Confirm the expected structure and content of an Internal
Audit program
• Present techniques and skills used in Internal Audits
Who should attend?
• Companies who need to strengthen their Internal Audit
program
• Managers responsible for implementing or maintaining an
Internal Audit program
• Employees who have to act as internal auditors
• Employees who want to enhance their auditing skills
Problem Solving Tools page 8
s
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6
Introduction to
Aerospace Quality
One day
The course covers information directly relevant to suppliers to the
OEMs but also pertinent to MROs. All instructors are experienced
aerospace professionals with direct experience of managing and
delivering quality in the aerospace field.
Introduction to Aerospace Quality is a one day course.
Please find the full course summary below.
Course Objectives:
• Clarify the requirements for quality in the aerospace sector
• Ensure an understanding of the expectations for aerospace
quality systems
• Present tools and techniques expected to be used by
quality practitioners in aerospace
Quality in Aerospace
Establishes a common understanding of quality and outlines the
development of current quality management systems. Presents
the special features of the aerospace industry, including the role of
regulatory authorities and additional management responsibilities
within the industry.
Quality Systems
Describes the requirements for Quality Systems and the role
of AS/EN/JISQ 9100. This includes the need for enhanced
documentation and records. Common industry standard terms
are presented and explained.
Role of Nadcap
Describes the unique role of Nadcap within the aerospace
industry, how it works and how it relates to Quality Systems.
Who should attend?
• People taking-up direct responsibility for quality
management in the aerospace field
• Established quality practitioners entering the aerospace
industry
• Anyone who requires an overview of aerospace quality
Problem Solving Tools page 8
Maintaining Quality and Audits
This section covers the expectations of the aerospace industry
for the maintenance of a quality system and presents the different
types of internal audits expected in an aerospace company.
Metrics and Tools
Describes the role of metrics in monitoring and managing
quality and outlines the 7 quality tools most likely to be
of use in aerospace quality systems, plus other useful
techniques.
Continual improvement
Describes the expectations for continual improvement,
including the roles of RCCA, FMEA and other
techniques.
eQuaLearn courses are taught all over
the world
s
page 36
7
Process Failure Modes
and Effects Analysis
Two days
The course is presented by experienced aerospace professionals
with direct experience of Process FMEA. An important aspect of the
course is the opportunity to ask questions, at any time and on any
subject related to Process FMEA. The course is built around short exercises to illustrate various points plus a longer, more detailed exercise
which allows all participants to have completed a full Process FMEA
by the end of the two days.
Process FMEA is a two day course. Please find the full
course summary below.
What is FMEA
“I should have attended this before.”
Cornel Misonov, BMT Romania
Course Objectives:
• Clarify the role of Process FMEA as part of Risk
Management in the aerospace industry
• Explain the components of a Process FMEA
• Present a method for completing Process FMEA
Explains what FMEA is and how it works. Different kinds of FMEA
are presented and their role in the product cycle explained.
Process FMEA step by step
FMEA is usually completed using a form or model with 15
components. These are presented in detail with explanations and
examples:
• Who is doing this FMEA and why?
• What are functions, features or requirements?
• What are failure modes?
• What are the effects of each failure mode?
• How is severity assessed? How important is each failure mode?
• How is criticality assessed?
• What is a ‘cause’ of a failure
• What is ‘occurrence’ – how often does the cause happen?
• What controls or safeguards currently exist?
• How likely is the failure to be detected – how effective are the
controls. What is ‘detection’
• How is the risk evaluated? What is a Risk Priority Number
(RPN)?
• What should be done to reduce the risk (corrective action)?
• Who is going to do it and by when?
• What was done?
• By how much was the risk reduced? What is the revised RPN?
Who should attend?
addressing Process Failure Modes and Effects Analysis.
directly participating in the Process Failure Modes and
Effects Analysis.
Root Cause Corrective Action page 9
Maintaining the FMEA
How the FMEA should be used after the initial exercise. The role
of FMEA as an ongoing planning and reference document is
explained.
Leverage Achieved By Eliminating
Mistakes Earlier in Development
s
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8
Problem
Solving Tools
One day
The course presents an overview of problem solving and Root Cause
Corrective Action systems to show the relevance of various tools.
Choosing the right tool(s) is critical to getting effective solutions to
problems and issues. From over 30 possible tools, eight are presented in detail, covering collecting, structuring and using information.
Cause and Effect diagram
Tools require handling and practice, so the course includes exercises
and examples to allow the attendees to practice the knowledge and
skills presented in a pressure free environment.
5 Why
Problem Solving Tools is a one day course.
Prblem Solving and the Toolkit
Explains how most problem solving methodologies have similar
components and how the toolkit can be used within them.
The Toolkit
Each module is presented in the same way. The tool is introduced
and an example shown. An exercise then allows the attendees
to practice using the tool. Finally some extension examples are
illustrated to show how the tool can be developed or extended for
better results.
Flowchart / Process Map
Simple in concept and powerful in application, flowcharts are
used to define processes – to describe what we think happens.
They can be used to evaluate the impact of changes on
processes. Developments include more detailed process maps
or using annotated flowcharts in place of procedures or work
instructions.
Is/Is Not analysis
Defining the problem is key to any problem solving process.
‘Is/Is Not’ assists by making positive statements of the factors
known to be involved as well as those known not to be involved.
This assists in defining boundaries for problems by identifying
gaps in the team’s knowledge, usually then allowing an objective
and quantitative description of the problem.
Tally charts / Location Map
Collecting data is basic to any problem solving. Firstly for establishing
the current condition and later for confirming the effects of changes.
Simple tally charts can structure to data collection to allow
instantaneous and continuous analysis of the data. Development into
location maps allows tally data to be examined by incident locations,
showing defect or accident hot spots.
Pareto
Once collected, data needs to be analysed. While modern
computers make this easy, a ranking using Pareto analysis
remains one of the simplest and most effective analysis tools. It
allows quick identification of the most significant contributors to a
problem while retaining a context for acting on them.
Brainstorming
Every 7 year old knows that asking ‘why’ can take you to
interesting places. ‘Why’ is the question to ask when you do not
know the reason for something – in this case the cause of the
problem. Ask why enough times and you should arrive at a basic
or root cause. ‘5 Why’ is one of the simplest and most powerful
tools yet it is often abused and criticised. We show how to use it
effectively and to verify the results before taking action.
Mistake Proofing
Deciding what to do about a problem can be very easy and very
difficult – easy to think of things to do, difficult to choose highly
effective actions. Mistake Proofing encourages highly effective
actions by asking the questions:
1. Can we eliminate the problem altogether, so that the mistake
cannot be made?
2. Can we make it impossible to propagate a mistake?
3. Can we make the system such that the mistake is certain to
be detected?
Course Objectives:
• Clarify the role of Process FMEA as part of Risk
Management in the aerospace industry
• Explain the components of a Process FMEA
• Present a method for completing Process FMEA
Who should attend?
addressing Process Failure Modes and Effects Analysis.
directly participating in the Process Failure Modes and
Effects Analysis.
page 35
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Having identified a problem, ideas are needed as to what could
have caused the problem and what to do about it. Brainstorming
is a simple technique for encouraging open and lateral thinking.
It can be more than just ‘what do we do now?’ Following some
simple rules can make an event much more effective. Suggestions
for enhancing the flow of ideas are included.
The ideas that come from brainstorming, and from identifying
contributors to issues, usually benefit from being placed in a
structure that shows how they link to the problem (the effect).
Cause and Effect diagrams provide that structure.
9
Root Cause
Corrective Action
One day
This course provides a systematic approach to cause analysis and will
illustrate how to respond to audit findings to ensure problems are fixed
and prevented from reccuring in the future. This one-day, interactive
class teaches the process necessary to establish a root cause program that will become a significant continual improvement tool.
Root Cause Corrective Action is a one day course.
Containment and Team Development
How to contain a problem and select a team to review and act on
solving the problem.
Problem Identification
Steps to take to understand the TRUE problem and how proper
problem identification will prevent you from working on the wrong
problem.
Collecting Data
The importance of data collection, tools to use and how this will
lead you to determining all relevant causes.
Determining Causes
An explanation of the types of causes (direct, contributing, root)
the critical difference and importance of each.
Corrective Action Planning
A review of specific and preventive action, the differences
between the two, and how preventive action can, and will, lead to
improving your business.
“W
ish I had done this course years ago!”
Dave Little, Doncasters
Course Objectives:
• R
eview the Root Cause Corrective Action (RCCA)
Flowchart Highlights, including Containment, Problem
Identification, Collection of Data and Cause Determination,
Corrective Action Planning, Mistake Proofing and
Implementation and Validation.
• Assure a thorough understanding of the Nadcap
Nonconformance (NCR) Response Format.
Who should attend?
addressing root cause corrective actions
directly participating in the root cause corrective actions
• Quality Manager and/or Quality Engineer
Mistake Proofing
A discussion of how to prevent mistakes
from occurring in the first place.
Implementation and Validation
How to implement solutions and ensure
long-term effectiveness.
eQuaLearn courses are taught all over
the world
s
page 36
10
Statistical Process
Control
One day
This course is designed to help organizations apply statistical methods to the monitoring and control of existing processes in order to
identify variations in the process, and implement continuous improvement techniques to increase product quality and reduce waste.
Statistical Process Control is a one day course.
Why we need SPC
Course Objectives:
After attending the course, participants will be able to:
• Achieve an understanding of SPC
• Gain skills needed to apply statistical methods to process
control
• D
rive quality improvement decisions by objective analysis
versus subjective opinions
• Develop and analyze process-appropriate charts.
What is SPC
– Using statistical methods to control the process
Background Knowledge
– Variation
– Distributions
– Chance
– Sampling
– Math refresher/terminology
Types of Charts-Run versus Control
– What are they
– Run Charts
– Decisions
– Interpretation
Who should attend?
• SPC is appropriate for all levels of staff, from entry-level
professionals to senior executives and support personnel.
• Operators, engineers, supervisors and managers who will
be using control charts in their jobs.
Process FMEA page 7
Other Charts
– Variables
– Attributes
Related Issues
– Capability
– Measurement System Analysis (MSA)
– Software
s
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11
Introduction to Pyrometry
(AMS2750E)
Two days
This course offers a full examination and comprehensive discussion
on SAE’s AMS 2750E specification. The requirements covered during
the course are necessary to ensure that parts or raw materials are
heat treated in accordance with the applicable specification(s).
Participants will achieve a thorough understanding of pyrometric controls applicable to heat treating; discuss the application of pyrometric
controls within the typical heat treat facility; receive clarification on the
intent and interpretation of SAE AMS 2750E and much more.
Introduction to Pyrometry (AMS2750E) is a two
day course. Please find the full course summary below.
Pyrometry and AMS 2750E
Overview of AMS 2750E, associated requirements, and what
a heat treater will need to consider and implement to ensure
compliance.
Temperature Sensors
Understanding the basic temperature sensor (thermocouples),
applications for sensors, considerations for the working
environment, sensor verification and using sensors effectively.
Instrumentation
Understanding instrument requirements to include standard
instruments, test instruments, controlling/monitoring/recording
instruments and more.
Classification of Furnaces
Explanation of how heat treat furnaces are identified for furnace
class and instrumentation type.
System Accuracy Tests
Detailed discussion of the requirement and procedure, how to
conduct the SAT using pictorial furnace examples, calculating SAT
results, SAT frequency, SAT waivers, records/reports, and more.
Temperature Uniformity Tests
Detailed discussion of the requirement and procedure, when is a
TUS required, test temperatures, how to conduct the TUS using
pictorial furnace examples, how to use the results, TUS failures,
use of offsets, retort furnaces, requirements for the TUS report,
and more.
“It was the best course that I have ever
been on. I will recommend this to everyone
who has something to do with Heat
Treating.”
Bartosz Wostczak, Cheltenham Tool Company
Course Objectives:
• Achieve a thorough understanding of pyrometric controls
applicable to heat treating
• Discuss the application of pyrometric controls within the
typical heat treat facility
• Receive clarification on the intent and interpretation
of SAE AMS 2750E including temperature sensors,
instrumentation, furnace classification, SATs and TUS’s
• Compare key changes between AMS2750 Rev D and
AMS2750 Rev E
Who should attend?
• T
hose who have general oversight responsibilities for
Pyrometry and need to understand the requirements
• T
hose who may be taking over direct liaison responsibilities
in companies and need to confirm their understanding of
Pyrometry
• T
hose who are or will be responsible for managing or
directly supporting Pyrometry
• Pyrometry Service Providers
• Quality Manager and/or Quality Engineer
NOTE: It is recommended that participants bring a copy of
the AMS2750Rev E to class for reference.
eQuaLearn courses are taught all over the
world
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12
Pyrometry Update-AMS2750E
Review
One day
Summary
This course will feature a review of the changes between AMS 2750
Revision D and E. The changes are presented in the context of the
key areas of the AMS2750 (discussed in more detail in the Introduction to Pyrometry course).
Course Outline
Course Objectives:
• Assume prior knowledge of pyrometry controls as
applicable to heat treating
• Review the key points of pyrometry controls under
AMS2750
I. Pyrometry & AMS 2750
• Clarify interpretations made by Nadcap
II. Temperature Sensors
• Identify changes new in Revision E
• Thermocouples and sensors
• Sensor Applications
• Re-use rules
• Changes in Rev E
III.Instrumentation
• Instrument types
•Calibration
IV. Classification of Furnaces
• Furnace class
Who should attend?
• Intended for participant’s who have previously attended the
Introduction to Pyrometry 2 day class. This training is recommended for those involved with Pyrometry in Aerospace who
already have some knowledge of Pyrometry and need to understand the latest requirements. This includes Quality Managers, Maintenance Personnel, Pyrometry Technicians, General
Managers, and anyone involved in conducting, reviewing or
procuring Pyrometry services.
• Furnace instrument types
V. System Accuracy Tests
• What is SAT
• When to do SAT
• How to do SATs
o Traditional SAT
o Alternative SAT
• Changes in Revision E
VI.Temperature Uniformity Surveys
• What is TUS
• Initial and Periodic TUS
• Data collection
• Overshoot and stabilization
• Changes in Revision E
NOTE: It is recommended that participants bring a copy of
the AMS2750Rev E to class for reference.
13
Nadcap Audit Preparation –
Chemical Processing
Two days
The course is presented by experienced auditors who are experts in
the Chemical Process checklist requirements. An important aspect of
the course is the opportunity to ask questions, at any time and on any
subject related to Nadcap and the Chemical Process accreditation
process. The course will always address the current version of each
checklist. Where revisions have been confirmed but not yet implemented, the instructor will describe and clarify any significant changes.
Nadcap Audit Preparation – Chemical Processing is a
two day course. Please find the full course summary
below.
Nadcap and the Chemical Process Task Group
Overview of the structure of Nadcap, the relationship with PRI and
the membership and role of the Chemical Process Task Group.
Who is in Nadcap and who is on the Chemical Process Task
Group
Review of AC7108 and Supplemental Checklists
Clarifies the requirements of each section of each of the checklists
(see right), down to individual questions where appropriate.
Includes information on frequently found problems as well as
explanations of current requirements and interpretations from the
Chemical Process Task Group.
Preparing for the Audit
Describes the planning needed during the six months before the
audit. Includes details of actions that must be taken, such as
completing a pre-audit and sending advance information to the
auditor.
The Nadcap Audit
Describes what should happen during a Chemical Process audit,
from the moment the auditor arrives until they leave after the
closing meeting.
“ I have been involved with Nadcap audits
for thirteen years. No matter how long
you have been involved, you will still learn
something from this class.”
Sharon Rogers, Hixon Metal Finishing
Course Objectives:
• C
larify the roles of Nadcap, PRI and Nadcap audits in the
management and oversight of Special Processes in the
Aerospace sector.
• Present the structure and format of a Nadcap Chemical
Process audit.
• Assure an understanding of the content and intent of all
sections of each checklist used during a Chemical Process
audit.
• Review the common findings and provide examples of how
to meet requirements.
Who should attend?
Nadcap audits and need to understand what should be
happening
• Those who may be taking over direct liaison responsibilities
in companies with experience of Nadcap and need to
confirm their understanding
• Those who are new to Nadcap and will be responsible for
managing or directly supporting Nadcap Chemical Process
audits.
After the Audit
Describes what happens after the audit has been submitted by
the auditor. Includes critical timings, an explanation of the failure
process and the criteria for the Supplier Merit Program.
Chemical Processing – Anodizing Qualification
Courses page 19
Checklists Included:
AC7108 Base checklist.
AC7108/1 Additional questions for
painting processes.
chemical milling.
etching processes.
cleanliness verification (GE Aviation
only)
metal bonding processes.
vacuum cadmium plating.
page 36
s
AC7108/4 Stand alone checklist for
subcontract laboratories.
14
Coatings
Two days
This course is designed to provide a complete overview of Nadcap requirements related to the Coatings audit and is presented by
experienced auditors, experts in Nadcap Coatings requirements. An
important aspect of the course is the opportunity to ask questions,
at any time and on any subject related to Nadcap and the Coatings
accreditation process. The course will always address the current version of each checklist. Where revisions have been confirmed but not
yet implemented the instructor will describe and clarify any significant
changes.
Course Outline:
Nadcap and Coatings
the membership and role of the Heat Coatings Task Group, who is in
Nadcap and who is on the Coatings Task Group.
During an Audit
Describes what should happen during a Coatings audit, from the moment the auditor arrives until he leaves after the closing meeting.
Course content includes:
• Scope of the Coatings audit
• Audit preparation best practices and post-audit activity
• Explanation and clarification of the checklist requirements
and checklist slashes
• Top findings related to Coatings and Laboratory
• What happens after the audit
Course Objectives:
• Clarify the roles of PRI and Nadcap in the management and
oversight of Special Processes in the Aerospace sector
• Present the structure and format of a Nadcap Coatings
audit
sections of each checklist used during a Coatings audit
Checklists
Who should attend?
Reviews the requirements of each section of the checklists, including information on frequently found problems as well as explanations
of current requirements and interpretations from the Coatings Task
Group.
Anyone involved with Coatings and relevant Laboratory testing
that is looking to obtain Nadcap accreditation or improve their
audit performance.
Describes the planning needed during the six months before the audit.
Includes details of actions that must be taken, such as completing a
pre-audit and sending advance information to the auditor.
After the Audit
Reviews what happens after the audit has been submitted by the
auditor, including critical timings, an explanation of the failure process
and the criteria for the Supplier Merit Program.
Those that have;
• General oversight responsibilities for Nadcap audits and
the need to understand what should be happening
• May be taking over direct liaison responsibilities in
companies with experience of Nadcap and need to confirm
their understanding
• Those that are new to Nadcap and will be responsible for
managing or directly supporting Nadcap Coatings audits
AC7109 – Audit Criteria for Coatings
Core checklist, covers general quality systems, general calibrations and laboratory aspects, with a section for stripping:
Required for all CT audits.
AC7109/1 – Audit Criteria for Thermal Spray
Oxy Fuel [Powder and wire], HVOF (High Velocity Oxy Fuel),
Plasma, LPPS (Low Pressure Plasma Spray), Electric Arc Wire,
Detonation Gun
AC7109/2 – Audit Criteria for Vapor Deposited Coatings
Physical Vapor Deposition (PVD) and Chemical Vapor Deposition
(CVD)
AC7109/3 – Audit Criteria for Diffusion Coatings
Pack, CVD, Aluminide, Slurry
AC7109/4 – Audit Criteria for Stripping of Coated Material
Chemical, Electrolytic, Media Blast, Molten Salt
AC7109/5 – Audit Criteria for Coatings Evaluations
AC7109/6 – Audit Criteria for Plating of Coated Parts Platinum
AC7109/7 – Audit Criteria for Heat Treating For Suppliers of
Coatings
AC7108/1 – Audit Criteria for Painting and Dry Film Coatings
15
Nadcap Audit Preparation
– Heat Treating
Two days
The course is presented by experienced auditors – experts in Nadcap
Heat Treating requirements. An important aspect of the course is the
opportunity to ask questions, at any time and on any subject related
to Nadcap and the Heat Treating accreditation process. The course
will always address the current version of each checklist. Where revisions have been confi rmed but not yet implemented the instructor will
describe and clarify any significant changes.
“ Extremely useful and immensely practical.
Recommended highly.”
Matthew Sines, Fleet Readiness
Course Objectives:
Nadcap Audit Preparation – Heat Treating is a two day
Nadcap and Heat Treating
the membership and role of the Heat Treating Task Group, who is
in Nadcap and who is on the Heat Treating Task Group.
During an Audit
Describes what should happen during a Heat Treating audit, from
the moment the auditor arrives until they leave after the closing
meeting.
Checklists
Clarifies the requirements of each section of each of the
checklists, down to individual questions where appropriate.
Includes information on frequently found problems as well as
Heat Treating Task Group.
Describes the planning needed during the six months before the
audit. Includes details of actions that must be taken, such as
completing a pre-audit and sending advance information to the
auditor.
After the Audit
Describes what happens after the audit has been submitted by
the auditor. Includes critical timings, an explanation of the failure
process and the criteria for the Supplier Merit Program
• Clarify the roles of Nadcap, PRI and Nadcap audits in the
Aerospace sector
• Present the structure and format of a Nadcap Heat Treating
audit
sections of each checklist used during a Heat Treating
audit
Who should attend?
happening
• T
managing or directly supporting Nadcap Heat Treating
audits.
Heat Treating Qualification Courses page 25
AC7102 Baseline
AC7102 S Prime Supplement
Audits may include any or all of the following checklists:
AC7102/1 Brazing
AC7102/2 Aluminum
AC7102/3 Carburizing
AC7102/4 Nitriding
AC7102/5 Hardness
testing for Heat Treating
AC7101/3 Tensile testing
(RT only)
AC7101/4 Metallography
(Heat Treating related only)
AC7110/1 Torch and
Induction Brazing
page 36
s
AC7102/6 Hot Isostatic
Treating (HIT)
AC7102/7 Induction
Hardening
16
Nadcap Audit Preparation
– Metallic Materials Testing
Two days
The course is presented by experienced auditors, experts in Nadcap
Metallic Materials Testing Laboratories requirements.
An important aspect of the course is the opportunity to ask questions,
at any time and on any subject related to Nadcap and the Metallic
Materials Testing Laboratories accreditation process.
The course will always address the current version of each checklist.
Where revisions have been confirmed but not yet implemented the
instructor will describe and clarify any significant changes.
Course Objectives:
Aerospace sector
• Present the structure and format of a Nadcap Metallic
Materials Testing Laboratories audit
sections of each checklist used during a Metallic Materials
Testing Laboratories audit
Scope of the Metallic Materials Testing Laboratories
Audit
A review of general requirements for Metallic Materials Testing
including Quality Systems
Checklist Review
Clarifies the checklist requirements down to individual questions
where appropriate. Includes frequently found problems as well as
Metallic Materials Testing Laboratories Task Group.
Review/Discussion of the Top 10 NCR Paragraph
References
Who should attend?
happening
managing or directly supporting Nadcap Metallic Materials
Testing
• Discussion of paragraphs where the most NCRs are written
• NCR classification
• Failure polices
AC7101/1 General Requirements for all Laboratories
AC7101/2 Chemistry
AC7101/3 Mechanical
AC7101/4 Metallography and Microindentation Hardness
AC7101/6 Corrosion
AC7101/7 Specimen Preparation
AC7101/9 Specimen Heat Treating
Course materials for remaining Metallic Materials Testing audit criteria will be developed as required so please
speak with your eQuaLearn contact if the audit criteria your company requires is missing.
17
Non-Destructive Testing
Two days
The course is presented by experienced auditors, experts in Nadcap
Non-Destructive Testing requirements. An important aspect of the
course is the opportunity to ask questions, at any time and on any
subject related to Nadcap and the Non-Destructive Testing accreditation process. The course will always address the current version
of each checklist. Where revisions have been confirmed but not yet
implemented the instructor will describe and clarify any significant
changes.
Nadcap Audit Preparation – Non-Destructive Testing is
a two day course. Please find the full course summary
below.
The Nadcap NDT Task Group
• Introduction to the Task Group
• Key personnel
• Roles and Responsibilities
• Nadcap procedural system
Review of AC7114 & Supplemental Checklists
Clarifies the checklist requirements down to individual questions
where appropriate. Includes frequently found problems as well as
NDT Task Group.
Preparing for a Nadcap NDT audit
• Suggested timelines to begin preparing for the Nadcap audit
• Audits and monitoring the system prior to the Nadcap audit
• Personnel involvement
• What to expect during the Nadcap audit
• Expectation of compliance jobs witnessed
• Techniques to reduce unnecessary nonconformances
Top 5 Nonconformances
• Common nonconformances – examples and classifications
• How to respond to nonconformances – complete vs.
incomplete responses
“ The best start up to become Nadcap
certified.”
C B Wegman, Eurocast BV
Course Objectives:
Aerospace sector
• Present the structure and format of a Nadcap NonDestructive Testing audit
sections of each checklist used during a Non-Destructive
Testing audit
Who should attend?
happening
managing or directly supporting Nadcap Non-Destructive
Testing audits
Non-Destructive Testing – Penetrant Qualification
Course page 28
Supplier Merit and Failure Policies
• Understanding of the procedural system
AC7114 Baseline
AC7114/1 Penetrant Survey
AC7114/2 Magnetic Particle Survey
AC7114/3 Ultrasonic Survey
AC7114/4 Film Radiography Survey
AC7114/5 Eddy Current Survey
Learn about the changes to AC7114 Revision E in our 3-hour webinar
s
page 34
18
Nadcap Audit
Preparation – Welding
Two days
The course is presented by experienced auditors, experts in Nadcap Welding requirements. An important aspect of the course is the
opportunity to ask questions, at any time and on any subject related
to Nadcap and the Welding accreditation process. The course will
always address the current version of each checklist. Where revisions have been confirmed but not yet implemented the instructor will
describe and clarify any significant changes.
Nadcap Audit Preparation – Welding is a two day
Scope of the Welding Audit
• Review of basic terminology and Nadcap Welding
requirements
• Basic introduction to the Welding Task Group
• Self Audit
• Welding handbook review
• Documentation required by the auditor prior to the audit
Checklist Review
• Detailed review of checklists and supplementary checklists.
Includes the checklist requirements for all Welding processes
covered by Nadcap as required by attendees
• Detailed review of the Nadcap audit including the compliance
jobs, start-up, daily wash-up and close-out meetings
Nonconformance Classifications and Examples
• How to respond to nonconformances
• Complete vs. incomplete responses
Post Audit Process including Supplier Merit and Failure
Criteria
• Post audit process and timescales
• Audit merit criteria and audit failure criteria
“ Helps with understanding the Nadcap
operation more clearly whilst preparing
you for Nadcap’s initial / recurring audits.”
Dan Saunders, Ipeco Holdings Ltd
Course Objectives:
Aerospace sector
• Present the structure and format of a Nadcap Welding
audit
sections of each checklist used during a Welding audit
Who should attend?
• T
hose who have general oversight responsibilities for
happening
• T
managing or directly supporting Nadcap Welding audits
Welding Qualification Courses page 22
Top 10 Welding Nonconformances
• Discussion around the top 10 findings with detailed examples
and tips to avoid future findings
AC7110 Baseline
Friction/Inertia Welding
AC7110/1 Brazing
AC7110/8 Diffusion
Welding
AC7110/2 Flash Welding
AC7110/9 Percussion Stud
Welding
AC7110/4 Resistance
Welding
AC7110/12 Welder/
Welding Operator
AC7110/5 Fusion Welding
Qualification
AC7110/6 Laser Welding
AC7110/13 Metallographic
Evaluation of Welds
AC7110/7 Rotational
page 35
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AC7110/3 lectron Beam
Welding
Qualification Cources
19
Chemical Processing (Anodizing) –
Process Operator
Two days
eQuaLearn Chemical Processing – Anodize training provides the Process Operators with the information necessary to improve their skills
and competencies in the aerospace workforce. This 2-day training
program allows students to interface with eQuaLearn subject matter
experts and gain valuable knowledge to take back to their companies.
Anodizing Inspection
Chemical Processing (Anodizing) – Process Operator is
below.
Overview of Process Control
Introduction to Chemical Processing
• Terminology
• Electrical, chemical, metallurgical and electrochemical
terminology and concepts
Anodizing Overview
• Basic structure and the exothermic nature with particular
reference to the role of solutions, temperature, current, voltage
and time
• Brief outline of why some metals can be anodized and others
cannot and the consequence of mixing them
Basics of aluminum alloys
• Anodizing aluminum and its alloys – introduction to MIL-A8625
and its derivatives (including reference to anodic etch
inspection, blue etch anodizing and phosphoric acid anodizing)
Documentation
• Route cards, work instructions and record keeping
• Importance of recording access to and recording of key
information
• Lot and periodic testing
• Test procedures and records
• Key lot methods
• Understanding simple sampling plans
• Analysis of solutions
• Calibration of Instruments
• Key Periodic Tests for Process Control
Interactive evaluation of course efficiency and
receptivity
Course Objectives:
• To provide basic knowledge of the necessity for chemical
processes and the range available.
• To understand the ability of chemical processes to modify /
enhance surface properties and performance.
• To provide basic knowledge of the anodizing process and
the important differences between anodizing and plating.
• To facilitate the understanding of different anodizing
and related processes such as chromating and the
consequences of incorrect processing.
• To provide a chemical approach for better understanding of
importance to work to written instructions with particular
reference to pre-treatment, rinsing, anodizing conditions
and post treatments.
• To illustrate the importance of record keeping.
Preparation for Chemical Processing
• General Handling
• Pre-cleaning
• Masking
• Jigging – including choice of jig (shape, size, current carrying
capacity, contact points, orientation, compatibility, security,
stripping etc) to ensure the required objective is achieved
Aluminum Pre-Treatment
• Cleaning, (etching) and deoxidizing
Conversion Coating – Chromating
What is a Process Operator?
• Process Operators understand and perform the basic
hands-on operations of the special process.
Nadcap Audit Preparation – Chemical Processing
page 13
Interactive evaluation of the first day module
Chromic Acid Anodizing
To produce thin protective films with good paint and bonding
characteristics. Also used as an inspection tool.
Sulfuric Acid Anodizing of Aluminum and Titanium
Hard Anodizing of Aluminum
Anodized Aluminum Post Treatments
page 35
s
• Dyeing
• Sealing
• Post anodizing operations
20
Chemical Processing
(Anodizing) – Planner
Two days
eQuaLearn Chemical Processing – Anodizing training provides the
Process Planners with the information necessary to improve their skills
Chemical Processing (Anodizing) – Planner is a two day
Definition of industry terms
• Nadcap, escapes, root cause, preventive action, etc.
Review of Terminology and Anodic Film
Formation and Structure
• Extension of Level 1 – Process Operator
Role Planning
• Purpose
• Content
• Relationship to internal documentation
Contract Review
• Importance of knowing customer and specification
requirements
• Part specific process requirements
• Solution parameters
• Process control parameters
• Identifying lot tests
• Identifying and initiating appropriate Periodic Tests
Tooling/Jigging and Masking
• Need to identify special requirements including jig maintenance
• Masking
Inspection – Periodic Testing
• Key periodic test methods (coating weight, corrosion,
analysis, etc.)
• Control of periodic testing
• Need for detailed procedures compliant with specification
requirements
• Control of sub-contract testing
Process Solution Control (Analysis) Procedures
• Control of sub-contract testing
Interactive evaluation of course efficiency and
receptivity
Course Objectives:
• To understand the ability of chemical processes to modify /
enhance surface properties and performance.
• To provide further knowledge of the anodizing process and
the important differences between chromating, anodizing
and plating with particular reference to the importance of
the alloy (metal) and the process solutions involved in the
context of Planning and Contract Review.
• T
o facilitate the understanding of preparation, processing
and stripping of chromating and various types of anodizing
and their effects on the final product properties.
• To gain an understanding of key lot and periodic tests and
their significance.
• T
o provide a chemical approach for better understanding of
importance of written instructions and procedures.
• To illustrate the value of records and their review.
Aluminum Pre-Treatment and Chromating
•Aluminum cleaning, (etching) and deoxidizing
conversion coating – chromating
• Type 1 (yellow) Type 3 (colorless)
• Brush
Chromic Acid Anodizing – Program Choices
What is a Process Planner?
• Process Planners are capable of selecting manufacturing
processes and interpreting process procedures to conform
to customer specifications and requirements. Process
Planners are capable of problem solving and resolving dayto-day issues.
Interactive evaluation of the first day module
Sulfuric Acid Anodizing – Programs Choices
Hard Anodizing – Program Choices
Stripping
• Chromating
• Anodizing
• Implications of reprocessing emphasizing that it is often more
than lost process time
Inspection – Lot Testing
Nadcap Audit Preparation – Chemical Processing
page 13
page 35
s
• Lot and Periodic Testing – the differences
• Key Lot Methods
• Choice of sampling plans
• The importance of consistency
21
Chemical Processing
(Anodizing) – Owner
One day
eQuaLearn Chemical Processing – Anodizing training provides the
Process Owners with the information necessary to improve their skills
Chemical Processing (Anodizing) – Owner is a one day
Introduction
• Major objectives of the training.
• Brief review of the processes
Overview of Anodizing
• Brief anodizing overview
Course Objectives:
• Improve interpretation of Chemical Processing specification
• Understand Reviewing and Approving Processes
• Ensure that the Operators and Planners are qualified
• Sources and Solutions to Problems
What is a Process Owner?
• Process Owners are capable of writing, reviewing and
approving processes, procedures and qualifications of
lower levels. Process owners are capable of designing new
processes and resolving issues among all other levels.
General Considerations for Processing New Work
• Discussion on material to be processed, the requirements
specified & facilities available
Contract Review for Aerospace Suppliers page 4
Requirements for Plant & Process Sequences &
Specification Compliance
•
•
•
•
•
What to look for in specifications
Common aspects
Preparation & pre-treatment
What to look for in specifications
Common aspects – the purpose of each step, typical controls
and the common problems seen.
• Programs, post-treatment
Qualification and Approval of Operators & Planners
• Differences between operators & planners
• Identifying the company needs
• Indentify individual strengths & weaknesses
• Identify collective strengths & weakness
• Resolve weaknesses by
1. Practical experience – on the job training
2. Theoretical (background) knowledge – classroom
training
• Creating a skills matrix
• Review by periodic re-assessment
• Maintaining records
Health & Safety, Environmental & Risk Assessment
• Need for risk assessment
• Need for health surveillance
• Storage & waste disposal
Problem Solving - Solutions
•
•
•
•
•
Rework options & consequences
Stripping coatings
Causes & consequences of failure of:
Lot testing and Periodic testing
Solution control
Evaluation of Course Efficiency and Receptivity.
page 36
s
• Questions and Answers.
• New ideas for continuous improvement.
world
22
Fusion Welding
(TIG/GTAW) – Operator
Two days
eQuaLearn Fusion Welding (GTAW) training provides Process Operators with the information necessary to improve their skills and competencies in the aerospace workforce. This 2-day training program
allows students to interface with eQuaLearn subject matter experts
and gain valuable knowledge to take back to their companies.
Fusion Welding (TIG/GTAW) – Operator is a two day
Quality Systems
• Basic Qualify System requirements
• How manufacturing is controlled by Quality System
Basic Principles:
• Weld processes and how they work
• Benefits/limitations of weld processes
• GTAW versus plasma
• Definitions
– Butt/fillets
– Weld features
– WPS/PQR
Process Control
• Specifications
• Material control
• Equipment control
• Procedure control
– WPS and their approval
– Filler control
– Heat treatment
– Traveler
• Process control
• Personnel qualification and training
•Inspection
Compliance
• Review of welding compared to written instruction
• Unique sub-processes/materials
• Specific user prime requirements
Metallurgy
• Introduction to basic metallurgy
Summary and Question and Answer Session
Welder Qualification
• Specifications
• Methods of qualification
• Test results/test welds/qualification range
• Physical requirements
Drawing Symbols
• Joint preparation and associated symbols
Acceptance Criteria
• Weld courses
• Inspection requirements
• Defect types
• Acceptance standards/typical limits
Course Objectives:
• U
nderstand the main requirements for the manufacture of
parts which utilizes Fusion GTA Welding – Compliance
• Compliance to approved documentation
• Compliance to customer requirements
• Understand how fusion welding works and how it is
affected by its environment
• Understand the associated control requirements
• C
larify the intent and interpretation of controlling
specifications
• The Process Operator understands and performs the basic
Nadcap Audit Preparation – Welding page 18
s
page 35
23
Fusion Welding
(TIG/GTAW) – Planner
Two days
eQuaLearn Fusion Welding (GTAW) training provides Process Planners with the information necessary to improve their skills and competencies in the aerospace workforce.
This 2-day training program allows students to interface with PRI
subject matter experts and gain valuable knowledge to take back to
their companies.
Fusion Welding (TIG/GTAW) – Planner is a two day
Quality Systems
• Basic Qualify System requirements
Basic Principles:
• Definitions
– Butt/fillets
– Weld features
– WPS/PQR
• Specifications
• Methods of qualification
• Test results/test welds/qualification range
• Physical requirements
Contract Review
• Steps required for contract review
• Contract review documents
• Contract changes
Drawing Symbols
Acceptance Criteria
• Weld courses
• Defect types
Process Control
• Specifications
– Filler control
– Heat treatment
– Traveler
• Process control
• Personnel qualification and training
• Inspection
Compliance
Metallurgy
NDT
• NDT methods, including visual, FPI, X-ray, Ultrasonic, MPI,
Eddy Current (benefits and limitations of each method
for inspecting welds)
Other Weld Processes
• Benefits and limitations of other common weld processes
Course Objectives:
• Understand the main requirements for the manufacture of
• Understand how fusion welding works and how it is
• Clarify the intent and interpretation of controlling
specifications
• T
he Process Planners are capable of selecting
manufacturing processes and interpreting process
procedures to conform to customer specifications and
requirements. Process Planners are capable of problem
solving and resolving day-to-day issues.
world
s
page 35
24
Fusion Welding
(TIG/GTAW) – Owner
Three days
eQuaLearn Fusion Welding (GTAW) training provides Process Owners
with the information necessary to improve their skills and competencies in the aerospace workforce.
Titanium Alloys
This 3-day training program allows students to interface with eQuaLearn subject matter experts and gain valuable knowledge to take back
to their companies.
Steels
Fusion Welding (TIG/GTAW) – Owner is a three day
Quality Systems
• Basic Quality System requirements
Basic Principles
• Weld Processes and how they work
• Definitions
• Special considerations for welding alloy type
NDT
• NDT methods including visual, FPI, X-ray, Ultrasonic, MPI,
Eddy Current (benefits and limitations of each method for
inspecting welds)
Equipment
• Power sources
Robotics
• Equipment types
• Specifications
Contract Review
Drawing Symbols
Acceptance Criteria
Course Objectives:
• U
nderstand how fusion welding works and how it is
specifications
Process Control
• Specifications
• Material Equipment, Procedure Control
• Equipment
• Inspection
Compliance
• The Process Owners are capable of writing, reviewing and
Metallurgy
Nickel Alloys
• Special consideration for welding alloy type
Aluminum Alloys
Magnesium Alloys
page 35
s
• Special consideration for welding alloy type
25
Heat Treating –
Operator
Two days
eQuaLearn Heat Treating training provides the Process Operators with
the information necessary to improve their skills and competencies in
the aerospace workforce. This 2-day training program allows students
to interface with eQuaLearn subject matter experts and gain valuable
knowledge to take back to their companies.
Heat Treating – Operator is a two day course. Please
find the full course summary below.
• Nadcap, escapes, root cause, preventive action,etc.
Definition of Metals
Transformations during heating
• Heating rate and heating temperature versus final
microstructure and properties
Transformations during cooling and/or quenching. TTT
and CCT diagrams.
Sub-zero treatments – cryogenic or refrigeration
• General area cleanliness
• Cleaning methods
Spacing of parts
• Fasteners
Thermocouples
• Controlc Recording and Load
• Thermocouples
Loading hot versus loading cold
• Over-temperature settings
Heat-up rates
• Cooling rates
Quenching
• Types of quenching
Un-loading. Cycle review. Quality provisions. Storage
• Furnace chart analysis.
• Actual temperature range – overshoot.
• Quality provisions. Logs.
Ferrous alloys used in aerospace
Corrosion resistant steels
Non-ferrous alloys used in aerospace
Coatings. Diffusion Coatings, Carburizing and Nitriding
• Media for diffusion coatings
• Factors that influence diffusion coatings
Heat Treatments
• Types of annealing (homogenizing, normalizing, recrystallization) utilization
Final heat treatments
Course Objectives:
• T
o provide basic knowledge of metallurgical aspects at heat
treat, coating and brazing of metallic materials
• T
o facilitate the understanding of thermal processes and
their effects on the final product properties
• T
o provide a metallurgical approach for better
understanding of importance to work to written instructions
• To improve the general heat treat operator work
performance, process efficiency and final
product quality
• Solution heat treatment – applications
• Age/precipitation hardening – applications
Carburizing
• Nitriding
• Carbo-nitriding and nitro-carburizing
• Ion nitriding
Brazing
• Furnace and Induction brazing
Equipment capability to perform high quality heat
treatment
• SAT, TUS compliance
• Instruments calibration
Load preparation and furnace loading
Nadcap Audit Preparation – Heat Treating page 15
page 36
s
Cleaning and cleanliness
26
Heat Treating –
Planner
Three days
eQuaLearn Heat Treating Training provides the Process Planners with
the aerospace workforce.
to their companies.
Heat Treating – Planner is a three day course. Please
find the full course summary below.
Basic Metallurgy
• Structures
• Deformation
• Alloying
• Properties and Testing
Alloy Types and Issues
• Aluminum
• Titanium
• Nickel
• Steels
Special Treatments
• Nitriding
• Carburizing
• Brazing
Course Objectives:
• Heat treating metallurgy
• Basic Pyrometry – TUS/SAT (AMS2750)
• Specification interpretation
• Testing and inspection
• Raising shop floor paperwork
• Problem solving and error proofing
• Health and safety
• T
he Process Planners are capable of selecting
Introduction to Pyrometry page 11
Hardware
• Furnaces and equipment
• Pyrometry
• Other controls
Paperwork
• Interpreting specifications
• Instructions
• Records
s
page 35
27
Heat Treating –
Owner
Two days
eQuaLearn Heat Treating training provides the Process Owners with
the aerospace workforce. This 2-day training program allows students
to interface with eQuaLearn subject matter experts and gain valuable
knowledge to take back to their companies.
Heat Treating – Owner is a two day course. Please find
the full course summary below.
• Nadcap, escapes, root cause, preventive action, etc.
Interpretation of specifications
• Contract review
• Heat treatment parameters
Hierarchy and flowdown information
Thermocouples
• Definitions and interpretation
Loading hot versus loading cold
• Over-temperature settings
Heat-up rates
Quenching
• Types of quenching
Un-loading. Cycle review. Quality provisions. Storage
• Furnace chart analysis.
• Actual temperature range – overshoot.
• Quality provisions. Logs. Re-processing information.
• Furnace malfunctions.
• Process review and approval.
•How to use all the specifications information to produce shop
paperwork
Procedures and inspection
• Pre-treatment – loads, preparation, and quenching
• Post-treatment – verification, corrective action and records
Operator approvals
• General requirements
• Operator versus planner
Heat treatments
• Preparatory heat treatments
• Types of annealing
Final heat treatments
• Solution heat treatment – applications
• Age/precipitation hardening – applications
Course Objectives:
To ensure you understand how to:
• Interpret relevant specifications
• Review and approve processes definitions
• Part specific heat treat instructions
• Review and approve procedures
• General work instructions related to Heat Treatment
• Qualify Operators and Planners
• Resolve and avoid common problems in Heat Treatment
Carburizing
• Nitriding
• Carbo-nitriding and nitro-carburizing
Brazing
• Furnace brazing
• Induction brazing
Equipment capability to perform high quality heat
treatment
• Daily verification
Load preparation and furnace loading
•The Process Owners are capable of writing, reviewing and
processes and resolving issues among
all other levels.
Introduction to Pyrometry page 11
Cleaning and cleanliness
• Cleaning methods
Spacing of parts
• Fasteners
s
page 35
28
Non-Destructive Testing (Penetrant)
– Operator (Level 1)
Two days
eQuaLearn Non-Destructive Testing - Penetrant (NDT-PT) training provides the Level 1 with the information necessary to improve their skills
Non-Destructive Testing (Penetrant) – Operator (Level
1) is a two day course. Please find the full course
summary below.
Introduction – History and Fundamental Principles of
Penetrant Testing
•Introduction
– Why do NDT?
– What is my responsibility?
– What is Penetrant Testing?
• History
– A brief history of origins and methods
• Fundamental Principles
– Use and applications
• Pre-cleaning
– Methods and reasons
• Penetrant Materials
– Types, properties and categorizations
• Application of Penetrant
– Application methods, dwell times and temperatures
• Penetrant Removal
– Solvents, emulsifier types and uses
• Part Drying
– Methods, reasons and temperatures
• Developer
– Types, applications and dwell times
•Post-cleaning
– Methods and reasons
Penetrant Testing Equipment
• Stationary and Portable
– Setup, maintenance and applications
• Manual and Automatic (Electrostatic) Systems
– Setup, maintenance and applications
Penetrant Testing – Hands On Applications
• Stationary and Portable Processing of Hardware
Process Controls
• Penetrant
– Contamination, system performance, etc.
• Penetrant Removers
– Emulsifier checks, water content, Refractometer use, etc.
• Drying
– Calibration and maintenance of dryer
• Developer
– Checks for fluffiness, contamination, etc.
•Lighting
– Ultra-violet (UV) and Visible light checks and meter
calibration
• Gages
– Calibration of other gages, water, pressure, temperature,
etc.
Penetrant Testing – Standards, Specifications and Local
Procedures
• Specifications as they apply to processing of hardware and
process controls
• Health and safety concerns
• Stationary and Portable Processing of Hardware – Different
types of hardware will be processed and evaluated for
adequacy of the process including but not limited to forgings,
castings and welds.
Final Exam
Course Objectives:
• P
rovide basic knowledge of processing parts, documenting
results of the tests and performing equipment
standardization for Penetrant Testing.
• Knowledge to conduct necessary preparation of parts
before and/or after inspection process.
• Ability to conduct system performance checks in
accordance with the necessary standards.
• K
nowledge of specifications necessary to process
hardware.
Nadcap Audit Preparation – NDT page 17
s
page 36
29
Non-Destructive Testing (Penetrant)
– Planner (Level 2)
Two days
eQuaLearn Non-Destructive Testing - Penetrant (NDT-PT) training provides the Level 2 with the information necessary to improve their skills
Course Objectives:
• Provide knowledge to set up, standardize equipment,
process parts, interpret and evaluate for acceptance or
rejection in accordance with applicable standards.
• Understand the scope and limitations of Penetrant Testing.
Non-Destructive Testing (Penetrant) – Planner (Level 2)
is a two day course. Please find the full course
summary below.
Introduction – History and Fundamental Principles of
Penetrant Testing
• Introduction
– Why do NDT?
– What is my responsibility?
– What is Penetrant Testing?
• History
• Fundamental Principles
• Pre-cleaning
• Penetrant Materials
• Application of Penetrant
• Penetrant Removal
• Part Drying
• Developer
•Post-cleaning
Indications and Discontinuities in PT
• Discontinuity Types
• Various types of discontinuities discussed based on
manufacturing techniques
• Indication Evaluation
• K
nowledge to conduct necessary preparation of parts
before and/or after inspection process.
• A
bility to conduct system performance checks in
accordance with the necessary standards.
• Familiarity with codes, standards, and other applicable
documents.
• Knowledge to provide guidance / supervision for Process
Operators.
• The Process Planner (Level 2) is capable of selecting
requirements. The Level 2 is capable of problem solving
and resolving day-to-day issues.
Nadcap Audit Preparation - NDT page 17
Penetrant Process Controls
• Penetrant
• Penetrant Removers
• Drying
• Developer
• Lighting
• Gages
• Other Process Controls
• Stationary and Portable processing of hardware and evaluation
of indications
Penetrant Testing Standards, Specifications and Local
Procedures
• Specifications, Purchase Orders and Health and Safety
Concerns
Penetrant Testing Equipment and Technique
Development
• Stationary and Portable
• Manual and Automatic (Electrostatic) Systems
• Technique Development
Penetrant Testing – Hands On Application
page 36
s
• Stationary and Portable Processing, including indication
evaluations
world
30
Non-Destructive Testing
(Penetrant) – Owner (Level 3)
Two days
eQuaLearn Non-Destructive Testing – Penetrant (NDT-PT) training provides the Level 3 with the information necessary to improve their skills
Non-Destructive Testing (Penetrant) - Owner (Level 3) is
below.
The Role of the Level 3
NDT Control
• Procurement
• Internal NDT Audit
• Performance review
• NDT inspection status
Product Awareness
• Product technology (referring to Level 2 knowledge, relevant
/ non-relevant, probability of detection, when problems with
detection might arise)
• Selection of appropriate penetrant system (part material, type,
stage of manufacture, end use, etc.)
• Complementary NDT methods
Written Instructions
• Techniques – what should be included
• Operating instructions
• Procedures
Process Control
• Control of materials
• Process control checks
• Calibrations
• Potential issues / problem solving
Qualification and Certification of NDT Personnel
• Training and certification schemes
• The written practice
• Personnel records
• Requirements for examinations
• Requirements for training courses
Control of Documentation
• Control of records and procedures
• Inspection records
• Travelers (Routers)
Calibration and Process Control
• Calibration
• Process control failure
Introduction
• Purpose of the course
• Limitations of the course
• Review of main principles of penetrant testing
• Responsibilities of Level 3 with respect to penetrant testing
Identification of Customer Requirements
• Specification review
• Contract review
• Review of purchasing conditions
• Regulatory requirements
Liaison with other functions
• Production planning (sequencing, adequate time)
• Production (control and support of NDT operator)
• Quality assurance (non-conforming parts or processes)
• Document control (work instructions etc.)
• Suppliers (control of materials, sub-contractor work)
• Customers
Course Objectives:
• Provide knowledge to interpret codes, standards, and other
contractual documents that control the NDT method(s)
• Understand the technical responsibilities of a Level 3 for
NDT facility and personnel
• A
bility to select a method and technique for a specific
inspection
• Ability to create, verify and approve the technical adequacy
of procedures and work instructions for NDT related
documents
• K
nowledge for conducting performance reviews of NDT
personnel and NDT technical audits
• T
he Process Owner (Level 3) is capable of writing, reviewing
and approving processes, procedures and qualifications
of lower levels. The Level 3 is capable of designing new
s
page 36
31
Resistance Welding
– Operator
Two days
eQuaLearn Resistance Welding training provides Process Operators
to their companies.
Resistance Welding – Operator is a two day course.
Quality Systems
Basic Principles
• Sub-processes: spot, stitch, seam, projection
• Definitions
Troubleshooting
• Review of problems associated with Resistance welding and
possible methods of rectifying these
Course Objectives:
• U
nderstand the main requirements for the manufacture of
parts which utilises Resistance Welding - Compliance
• To underpin the knowledge for Resistance Welding
• Understand how Resistance Welding works and how it is
affected by its environment – work station
specifications
Weld Operator / Machine Qualification
• Specifications
• Operator training/qualification
• Machine qualification
– Material type
– Sub-weld process
– Weld class
Drawing Symbols
Acceptance Criteria
• Weld courses
• Defect types
Process Control
• Specifications
– Test piece control
– Traveler
• Process control
• Inspection
Compliance
• Review of welding compared to
written instruction
s
page 36
32
Resistance Welding
– Planner
Two days
eQuaLearn Resistance Welding training provides Process Planners
with the information necessary to improve their skills and competencies in the aerospace workforce. This 2-day training program allows
students to interface with eQuaLearn subject matter experts and gain
valuable knowledge to take back to their companies.
Compliance
Metallurgy
Resistance Welding – Planner is a two day course.
Quality Systems
Basic Principles
• Sub-processes
• Definitions
• Specifications
• Machine qualification
Contract Review
Acceptance Criteria
• Weld courses
• Defect types
Drawing Symbols
Process control
• Specifications
• Process control
• Inspection
NDT
• NDT methods, including visual, FPI, X-ray, Ultrasonic, MPI, Eddy
Current (benefits and limitations of each method for inspecting
welds)
Course Objectives:
parts which utilizes Resistance Welding - Compliance
specifications
• The Process Planners are capable of selecting
s
page 35
33
Resistance Welding
– Owner
Three days
eQuaLearn Resistance Welding training provides Process Owners
Steels
to their companies.
NDT
Resistance Welding – Owner is a three day course.
Quality Systems
Basic Principles
• NDT methods, including visual, FPI, X-ray, Ultrasonic, MPI,
Eddy Current
Equipment
• Types of Systems
Robotics
• Equipment types
Troubleshooting
• Definitions
• Review of problems associated with Resistance Welding
• Specifications
Contract Review
Drawing Symbols
Acceptance Criteria
• Defect types
Process control
Course Objectives:
parts which utilizes Resistance Welding - Compliance
specifications
• Specifications
Compliance
Metallurgy
• T
he Process Owners are capable of writing, reviewing and
Nickel Alloys
Aluminum Alloys
Magnesium Alloys
Titanium alloys
page 36
s
world
34Webinars
Webinars
Delivered using interactive web technology, these live training sessions
can be conveniently viewed from your desk or company conference
room – or even from home; anywhere with a PC internet connection
and a telephone.
AS/EN/JISQ9100 Changes in Rev. C
eQuaLearn’s AS/EN/JISQ9100 Rev. C is a 3-hour training course
that is conducted as a virtual event and provides a detailed review
of the changes in AS/EN/JISQ9100 Revision C and suggestions
on how to implement these new requirements at your company.
Course Topics Include:
• AS/EN/JISQ9100 Rev. C - Review of implemented revision
• ISO 9001:2008 Revision and the effect on AS/EN/JISQ 9100
• Rationale and Explanation of the Revision
Duration: 2.5 hours
Who should attend?
Quality managers, quality engineers
AC7114 Changes in Rev. F
eQuaLearn’s AC7114 Changes in Rev. F is a 3-hour training
course that provides a detailed review of the changes to AC7114
(Nadcap Audit Criteria for NonDestructive Testing Suppliers
Accreditation Program), including clarification of NDT personnel
certification requirements to meet Nadcap expectations.
Course Topics Include:
• Rational and explaination of the latest changes to AC7114
• Interpetation of the Nadcap NDT Task Group expectation for
checklist compliance
– NDT Quality System Requirements (Level 3 Responsibility, Internal – NDT Audits, Performance Review, etc)
– NDT Personnel Certification (Written Practice, Personnel Records, Examinations, Suppler Level 3 Personnel, etc) Equipment Calibration
Duration: 3.0 hours
Who should attend?
Quality Managers, Quality Engineers, NDT Level 2 and
3 Personnel
Quality Related
Further
Courses
Info
35
Instructor Led Training:
NEW: Hosted Training:
Recommend for companies with a small number of individuals
requiring training
Recommended for companies with a small number of individuals
who require training when a public session is not convenient
eQuaLearn offers over 180 public sessions globally in 9 different
languages. These sessions are offered in over 20 countries around
the world to provide easy access to training solutions to enhance
the skills of your employees. Training is conducted by subject matter experts and all instructors come to the classroom with content
expertise, industry experience, and on-the-job know how.
Companies are offered the option of hosting the training session
at their company facility with enrollment open to other companies.
eQuaLearn markets and manages outside registrations and coordination of all details. The host company receives a limited number of
free enrollments and reduced training fees. .
This also affords employees the opportunity to network with peers
from key industry players from around the world
Virtual Training:
eQuaLearn answers to industry demand by continually updating and
developing new and existing courses
Onsite Training:
Recommended for companies with multiple individuals requiring
training
Customized training is scheduled for an eQuaLearn instructor to
conduct one or more of the courses detailed in this catalog at your
facility or facilities.
It is a truly flexible option that allows you the opportunity to:
• Schedule courses at your convenience
• Reduces costs – save money on travel expense and reduce
time out of the office.
• Customize content to ensure programs are job related and
that new skills are immediately usable
Recommended for companies who wish to provide training while
limiting time out of the office
Delivered using interactive web technology, these live training
sessions can be viewed from your desk. Convenient, eQuaLearn
webinars save you the expense of travel and time away from the
workplace by delivering your favorite engineering education virtually.
Companies also have the option for private virtual sessions as well.
“The quality of work and the presentation was good and [there
was] the right amount of interaction between attendees to
make the training interesting and beneficial.”
H G Stoop, Aerosud Aviation
“The course was very good and will help us in our day-to-day
activities.”
Sanjay Chawla, Bosch Jaipur
“Having the instructor use our own examples in the class really highlighted the relevance of this training to our organization.”
John Shurtleff, Vought Aircraft
View the schedule, pricing and register for a course at
www.eQuaLearn.com
Questions? Email [email protected] or see back cover for
contact information
36
eQuaLearn Instructors
eQuaLearn is a truly global professional development
program, with courses all around the world.
If you don’t see your location on here, and you are
interested in an eQuaLearn course, please contact us
(see page 35)
Americas
PhoenixArizona
TorranceCalifornia
Redondo Beach California
California
Los Angeles
HartfordConnecticut
JacksonvilleFlorida
AtlantaGeorgia
ChicagoIllinois
IndianapolisIndiana
WichitaKansas
LansingMichigan
TroyMichigan
CincinnatiOhio
PittsburghPennsylvania
South Carolina
Charleston
DallasTexas
SeattleWashington
TorontoCanada
MonterreyMexico
Asia
BangaloreIndia
SingaporeSingapore
BeijingChina
ChengduChina
Xi’anChina
QingdaoChina
SuzhouChina
ShenyangChina
KaohsiungTaiwan
Yokohama Japan
Nagoya Japan
Kasugai Japan
Changwon South Korea
Subang Malaysia
Europe
Birmingham
United Kingdom
United Kingdom
Cambridge
Manchester
United Kingdom
United Kingdom
Bristol
Sheffield
United Kingdom
London
United Kingdom
RomeItaly
TorinoItaly
NaplesItaly
SorrentoItaly
HamburgGermany
MunichGermany
BordeauxFrance
ToulouseFrance
PauFrance
ParisFrance
LyonFrance
ToulouseFrance
EindhovenHolland
RzeszowPoland
YavneIsrael
ToledoSpain
BarcelonaSpain
MadridSpain
SevilleSpain
IstanbulTurkey
eQuaLearn is a global professional development program,
as our instructor base shows.
There are currently, 25 eQuaLearn instructors who collectively speak 13 languages. As a result, courses are
available in English, French, German, Spanish, Italian,
Mandarin, Polish, Russian and Japanese.
eQuaLearn instructors are the most qualified, skilled individuals in the industry. With years of hands-on experience,
including several instructors who are also Nadcap auditors, they share their expertise through the eQuaLearn
professional development program.
What do our customers say?
“Excellent course with great detail and a very
knowledgeable instructor.”
Robin Chapman, Weston EU Ltd
“A very good instructor, very informative.”
Darrin Fedorsic, GKN Aerospace
“A capable and clear instructor – excellent.”
Viviane Llobera, ESPACE SAS
“The course tutor was the most knowledgeable I
have ever experienced.”
Simon Fawcett, Corus Stockbridge
“The instructor is very knowledgeable.”
D Holtzhausen, Aerosud Aviation
“Very knowledgeable, friendly and wise.”
Marcia Bell, Bodycote
“Excellent course with great detail and a very
knowledgeable instructor.”
Robin Chapman, Weston EU Ltd
What do the instructors say?
“eQuaLearn schedules are planned in advance with
my input, which means that there is a guarantee
of work while being able to accommodate other
opportunities.”
Martin Bridge, Instructor
“No two sessions are the same – the mix of people,
questions and individual needs require the
instructors to be subject matter experts.”
John Ewing, Instructor
Learn more about the eQuaLearn instructors at
www.eQuaLearn.com in the “Instructor” section.
For more information on becoming an instructor,
please visit www.eQuaLearn.com
Membership
37
eQuaLearn exists to provide international and cost effective professional
development programs and business solutions to continually improve
organizations throughout the world.
The eQuaLearn Membership is a prestigious association with an international organization dedicated to developing quality
professionals and improving special process technical skills. Membership is a powerful and efficient way to support the need
for continuous staff development and productivity improvement.
Memberships are available for anyone interested in advancing their learning in the quality or special process field. If you are
a quality manager, engineer, or employee in any department related to quality or special processes, there is an eQuaLearn
membership level to help you and your company meet your educational goals eQuaLearn Membership provides a way for both
companies and individuals to achieve their professional development goals.
Membership benefits:
• Allow companies to invest in staff development
• Provide customized benefits and options
• Offer increased levels of service
• Generous discounts and preferential rates
Terms and conditions apply to all Membership levels – for more information contact a member of the eQuaLearn team.
38Membership
eQuaLearn Corporate Membership
Developed for medium to large size organizations who wish to invest in the development of their staff.
Make a strong commitment to professional development. Enjoy exclusive access to:
• 15% discount on registration fees for unlimited enrollments
• 15% discount on all onsite sessions
•
25 free public webinars enrollments
• Train the Trainer option available – eQuaLearn can train an instructor at your company to teach eQuaLearn courses to
your staff (additional fees and terms and conditions apply )
• Other Corporate Membership benefits include:
•
Courses customized to your specific needs
•
Training records/Transcripts
•
Attendance reports
•
Access to Resource Library and white papers on quality techniques
eQuaLearn Company Membership
Uniquely tailored for small to medium size organizations who wish to invest in the development of their staff.
Benefit from the Company Membership and enjoy a tailored experience which includes:
• 15% discount on public courses registration fees for 25 enrollments
• 10% off each onsite session
• BONUS: If 25 employees are trained in 12 months in public or onsite sessions, the member is entitled to 2 free public
enrollments.
• Additional Company Membership benefits include:
• Courses customized for your specific needs
• Training Records/Transcripts
•
Attendance reports
• Access to Resource Library and white papers on quality techniques
NEW Membership Option
eQuaLearn Individual Membership
Ideal for small companies or individuals who wish to take more than one eQuaLearn course in one year.
For an introduction to all that eQuaLearn has to offer, join at the Individual level.
• 50% discount for unlimited public enrollment
• 50% discount webinar enrollment
• Additional Individual Membership benefits include:
•
Training Records/Transcripts
•
Access to Resource Library and white papers on quality techniques
Membership
Which eQuaLearn Membership is right for you?
1. You are or have recently employed a new Quality Manager/Operator who would benefit from multiple training courses
throughout the year. –
Our Individual Membership is perfect for your needs.
2. You are a company which has fewer than 25 employees but more than 4 who require training. –
Our Company Membership will provide you with maximum benefit.
3. You are part of a large company with multiple global locations and wish to invest in the development of more than
25 employees. –
Our Corporate Membership offers the best value for your company.
Corporate Membership*
$6,000.00
Validity 12 months
Membership Includes:
Company Membership
$2,000.00
Validity 12 months
Individual Membership*
$600.00
Validity 12 months
✔ 15% discount on registration fees for ✔ 15% discount on public courses
unlimited enrollments
registration fees for 25 enrollments
✔ 50% discount for unlimited public
enrollment
✔ 15% discount on all onsite sessions
✔ 50% discount webinar enrollment
✔ 10% off each onsite session
✔ 25 free public webinars enrollments
✔ Train the Trainer Option available
- Additional fees and terms and
conditions apply
BONUS: If 25 employees are trained in
12 months in public or onsite sessions,
the member is entitled to 2 free public
enrollments
Additional Membership Benefits:
✔ Courses customized to your specific
needs
✔ Courses customized for your
specific needs
✔ 50% Discount on enrollment
✔ Training Records/Transcripts
✔ Attendance Reports
✔ Attendance Reports
✔ Resource Library/Access to white
papers
✔ Participate in Course Development
✔ Resource Library /Access to white
papers
✔ Resource Library /Access to white
papers
*Multiple year discounts available.
*Individual Membership is
non-transferrable.
39
40
Contact Us
eQuaLearn administrators are available in each of PRI’s regional offices to ensure that
customer service is available when you need help. If you have a question about how
to register for a course, or would like more information on scheduling a private training
for your company, please contact your local eQuaLearn Administrator.
International Headquarters
161 Thorn Hill Rd 15086
Warrendale, PA
U.S.A
Michele Stefanchik
+ 724 772 8645
[email protected]
Crystal Kurtyka
+ 1 724 772 8537
[email protected]
Europe Office
1 York Street
London
W1U 6PA
UK
Hannah Godfrey
+44 (0) 870 350 5011
[email protected]
David Sanchez
+44 (0) 870 350 5011
[email protected]
Asia Office (China)
Rm 307 Building No. 1
China Aero-Polytechnology Establishment
No. 7 Jingshun Road
Chaoyang District
Beijing 100028 P. R. China
Liu Le
+ 86 106 461 9807
[email protected]
Asia Office (Japan)
Renak Bldg, 4th Floor 1-4 Matsushin-cho
Kasugai-shi, Aichi
486-0931 Japan
Yoshitaka Hashizume
+ 81 568 35 3520
[email protected]
International
Headquarters
Europe Office
Asia Office (China)
Asia Office (Japan)
1 York Street
London
W1U 6PA
UK
Renak Bldg, 4th Floor 1-4
Matsushin-cho
Kasugai-shi, Aichi
486-0931 Japan
Michele Stefanchik
+ 724 772 8645
[email protected]
Hannah Godfrey
+44 (0) 870 350 5011
hannah.godfrey@pri-europe.
org.uk
Rm 307 Building No. 1
China Aero-Polytechnology
Establishment
No. 7 Jingshun Road
Chaoyang District
Beijing 100028 P. R. China
Liu Le
+ 86 106 461 9807
[email protected]
[email protected]
161 Thorn Hill Rd
Warrendale, PA 15086
U.S.A.
Crystal Kurtyka
+ 1 724 772 8537
[email protected]
Yoshitaka Hashizume
+ 81 568 35 3520
David Sanchez
+44 (0) 870 350 5011
david.sanchez@pri-europe.
org.uk
View the schedule and register for a course at www.eQuaLearn.com

Course Catalog - Performance Review Institute

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