a passion for business efficiency
Transcription
a passion for business efficiency
A PASSION FOR BUSINESS EFFICIENCY ad ultima group AD FLUENTEM: IT TO MATCH YOUR BUSINESS STRATEGY Well-informed decisions about your IT investment Fully up-to-date, competitive business processes Pragmatic advice with practical step-by-step plans AD ULTIMA: BETTER, AUTOMATED OPERATIONAL MANAGEMENT Work more efficiently with added, better automation Fully integrated with other processes and IT systems An approach to match your company’s capacity for change BRO CONSULTING: MORE CUSTOMER FOCUS Better selling, with a shorter lifecycle and increased chance of success Strategic sales, marketing and customer service, to help you grow A personal approach to improve your company performance Xandorra: lean product development Optimize your product development and reduce your time-to-market More recycling of successful methods, concepts and products Easier international collaboration and manufacturing WITH RESPECT FOR YOUR ORGANIZATION Software makes life easier for your employees, more than ever before. You can use it to automate an increasing number of tasks and process complex data faster. The complexity of your business needs be regulated behind the scenes. Everything that your employees see has to remain relatively simple. Only then can you expect them to work more productively, collaborate better, report intelligently, and optimize their time and attention. OUR EXPERIENCE CAN HELP YOU We want to help your company become more efficient. We offer advice and help with implementation, while ensuring intensive knowledge-sharing. We’re happy for you to take advantage our experience and expertise, so that you can manage and modify your own ERP, CRM and PLM systems, if required. ONLY WHAT YOU REALLY NEED We also look at possibilities for improving the way your organization works. You can completely overhaul processes all at once, or modify them in phases. We set priorities together so we can get started with what you really need most. The software we use is flexible enough to adapt things one step at a time. This gives you plenty of time to consider what to improve. For example: • consolidate or improve your market position • increase productivity, also between branches and departments • improve your internal working methods • reduce costs where possible • improve quality and shorten delivery times • know your clients and their needs better • monitor your promotional campaigns more closely • make your innovation processes visible • automate your collaboration with clients and suppliers IT DESIGNED FOR YOUR BUSINESS STRATEGY Ad Fluentem provides advice and support to make your IT strategy future-proof, setting up important change processes or getting more out of your existing processes. Our consultants help you by providing optimal supervision when you are short of time, knowledge or other resources for your change processes. We help you on a strategic and operational level, and join you on the work floor to implement the new situation where necessary. At the same time we always retain our independent perspective, so we can also be a sounding board for your ideas for the future. We integrate ourselves in your company and its activities to help progress towards realistic objectives for change. We take the tempo of your organization, and the sensitive issues that change brings with it, into account. We improve and support your business processes by optimizing your IT systems. Together we ensure that your company remains competitive and successful. ALSO FOR SMALL IMPROVEMENTS In today’s production and distribution industry, companies are always automated. And large automation projects that demand at least eighteen months of your attention are a thing of the past. We are working on improving your operational management in smaller steps more and more: redefining and speeding up existing processes; automating new departments; providing more detail in your reports; automatically sharing extra information with clients, suppliers or a foreign branch; integrating a newly taken-over company as quickly as possible; constantly reducing the amount of paperwork... Our ten years of experience help us achieve better results faster. Clients choose to work with us partly because of our knowledge, but our understanding of your situation and commitment to your cause are also decisive factors. “Ad Fluentem helped us analyze and update our business processes, including helping us design our new warehouse layout.” Stijn Maricau IT Executive at Demival “With Ad Fluentem as project manager, we’ve successfully implemented our international ERP system.” Lieven Coelus CFO at Team Industries WHAT YOU CAN EXPECT: Better planning of your IT investments Remain competitive and successful Optimization of your existing systems Fully up-to-date, competitive business processes Adapt to your market conditions Insight into your organization’s information requirements A good customer information system Optimize planning of your customer-oriented processes and management Experienced supervision of your change processes A roadmap for your IT investments WHY CHOOSE AD FLUENTEM: A strategic, solution-based approach Independent advice in a language you understand, without technical IT jargon Strategy and project supervision, possibly combined with implementation We follow the evolution of technologies and market trends closely An experienced sounding board for discussing all your plans Pragmatic advice and practical step-by-step plans ADFLUENTEM IMPROVING BUSINESS PROCESSES SOLERAS TESTIMONY: Soleras Advanced Coatings was created after the takeover of two separate industry peers by an investment company. The resultant integrated organization had to switch to a new, central ERP system in the space of a year. It was a big challenge to harmonize the different company cultures and various business processes that had developed over their past histories. The company decided to migrate to Microsoft Dynamics AX. Soleras asked Ad Fluentem for advice in making the ERP project efficient and budget-friendly. Their advisors looked critically at existing processes and were in constant consultations with all levels of Soleras Advanced Coatings employees. This led to a definition of requirements and a conceptual design to bridge the gap between the business language of Soleras and the ERP software technical requirements. Soleras Advanced Coating received very detailed documentation for all the processes investigated by Ad Fluentem: what information appears on invoices; when certain processes are executed; approval procedures; authorizations for sending out quotes up to a certain amount; and so on. It was also determined whether each workflow was automatic or still manual. “These documents will continue to be very useful for a long time, and are an important working document for the ISO certification, which we still want to achieve worldwide,” says Plant Manager, Ivan Van de Putte. The preparation took a bit longer because of Ad Fluentem’s detailed inspection, but this enabled us to then get to work in a very concrete and accelerated way, and we had a very clear plan for implementing the ERP system. Customization was avoided and no unnecessary processes were transferred to the new organization. . “Outsiders can integrate themselves better and be more neutral when examining how we function at every level.” Ivan Van de Putte, Plant Manager at Soleras Advanced Coatings “We needed someone who would actually be accountable to us, and not just act in the name of the software supplier.” “Answering strategic questions first leads to better decisions.” Lieven Coelus CFO at Team Industries Benoit Strauven CFO at van Hoorebeke Houtimport WWW.ADFLUENTEM.COM ERP PROJECTS AS PLANNED Our experience of optimizing and automating production and distribution companies ensures we get to grips with your ERP project right from the very start. This helps us provide solutions to improve your operational management. Your company will evolve into an increasingly sustainable, growing organization. Ad Ultima is happy to lead ERP projects according to your employees’ capacity for change and your organization’s need for change. In order to work more efficiently, we make a particular distinction between what you definitely need and what other possibilities we might also be able to add. HIGHEST POSSIBLE RETURNS We also ensure that all components are fully integrated, so you don’t work with duplicate systems or data. This all helps to increase the benefits of your ERP project. And because we use standard software that can be expanded, your investment always retains its value. Your employees will be happy to use your ERP system thanks to its user-friendly interface and the possibility of making your own modifications. Perhaps you will want to quickly expand it with BI for extra reporting, or CRM for better monitoring of marketing, sales and after-sales. More and more of our clients are also integrating software for document management and e-commerce in their ERP system. Ad Ultima specializes in the following sectors: • manufacturing • project-based manufacturing • distribution and service • reverse logistics “We chose to work with Ad Ultima because they were the only company who could meet our demands with standard Microsoft Dynamics AX functions.” Pierre van Steenberge Managing Director at Hout van Steenberge “The main advantage is the fixed structure we have to follow, which is something we initially saw as an obstacle. Now we have fewer faults and all information can be retrieved very quickly.” Alexander Deceuninck CIO at Didak Injection WHAT YOU CAN EXPECT: Your company works more efficiently No more duplicate data entry Strengthen your competitive position You achieve higher returns from your ERP projects You will recognize trends and patterns faster and more easily in the reports You also have convenient customer, supplier and subcontractor resource management Microsoft Dynamics Sure Step guarantees the quality of your implementation process Custom software: Ready2Benefit, UltimAX Suite Microsoft Dynamics AX is user-friendly software that can always be expanded WHY CHOOSE AD ULTIMA: Expertise and good insights into the operation of distribution and production companies, and the problems they encounter Expertise in the optimization and automation of business processes Your ERP system based on realistic and relevant objectives Knowledge-sharing so you can manage and maintain your own ERP system Annual inspection of your ERP system is possible, leading to an evaluation report with concrete action items Ad Ultima is financially sound with structured growth We believe in a pragmatic and no-nonsense approach An approach to match the size of your company ADULTIMA IMPROVING BUSINESS PRODUCTIVITY HOUT VAN STEENBERGE TESTIMONY: To support its growth better, Hout van Steenberge decided to invest in management software and further automate its internal processes. They wanted to be able to monitor every step in the business process accurately, and make it easier to collect information centrally. The new software also had to control the production, transport planning and CRM system. Hout van Steenberge therefore opted for Microsoft Dynamics AX ERP software, and Visit reports, orders and quotations are entered into the system straight away, and invoices are sent out much faster too. As well as automating the majority of business processes, such as transport planning and stock management, it’s also possible to look up very detailed information much more quickly, calculate profits on several levels, and draw up reports very easily. “We chose to work with Ad Ultima because they were the only company who could meet our demands with standard Microsoft Dynamics AX and UltimAX Wood Suite functions.” Pierre van Steenberge, Managing Director at Hout van Steenberge asked Ad Ultima to implement it. Ad Ultima had already successfully completed projects in the wood sector and was able to realize the project with maximum use of standard Microsoft Dynamics AX functions. Barely five months after opting for Microsoft Dynamics AX, the software was in full use at Hout van Steenberge. Employees experience its benefits on a daily basis. They can for example see a full summary of every client’s status on a single screen. Representatives see orders arrive on their laptops in real-time, wherever they are. “The system is very user-friendly and is helping us deal with an increasingly wide range of products and stricter customer requirements without any problems at all. The fully automated and optimized processes give us a better overview of our business and we’re ready for a new phase of growth. It will also be proven in the future that Microsoft Dynamics AX was the right choice. We should have made the change sooner,” concludes Pierre van Steenberge “It just clicked with Ad Ultima straight away. They already had experience of complex production environments like ours. It’s easier to get reports out of the system now.” “The administrative work is much faster and more accurate, partly because we only have to enter everything once.” Luc De Maré Business Improvement Director at CRH Frederik Castelain Managing Director at Rycobel WWW.ADULTIMAGROUP.COM EVEN MORE CUSTOMER FOCUS WITH CRM Bro Consulting helps turn your company into an efficient, client-oriented organization. Your marketing communication, prospecting, sales and after-sales services all run using uniform processes. This makes you consistent as a company, and more reliable as a supplier. You can work in a more stable way and enjoy a higher level of customer loyalty. More satisfied customers means more repeat sales, extra crossselling opportunities, fewer complaints, and positive word-of-mouth advertising. To achieve this, Bro Consulting maps out your entire commercial process and integrates it in your CRM software. Depending on your situation and requirements, this can either be in your existing Microsoft Dynamics AX software or in Microsoft Dynamics CRM, for example if you want to be able to use your software on the move. We offer a personal approach in which we automate your sales processes, including your marketing communication and after-sales services, in as practical a way as possible. We always use your customers and their perspectives as the starting point: What is a client? How do we want to actively approach them? How will we support them better? What else would they like from us? All contacts with your clients and potential clients are fully documented, so you have a good overview of your cost-of-sales, the results of your marketing communication, the efficiency of your after-sales and your customer satisfaction. This enables you to make well-informed decisions about where you can invest or how you can increase efficiency by modifying your processes. WHAT YOU CAN EXPECT: Optimization of your sales activities Shorten your sales cycles and increase your success rate Focus on the right opportunities to close deals faster and surpass your objectives Control your sales processes with new, targeted marketing campaigns Streamline your skills, better lead generation Improved guidance for customer service employees CRM which is flexible, easy to use and designed specifically for your company Intuitive interface and integration with Microsoft Office software Modifications and integration with other software is quick and easy Installed on your servers or in a cloud as Microsoft Dynamics CRM Online KPIs with flexible dashboards and data visualization Real-time insights into your company’s operation Improved company performance WHY CHOOSE BRO CONSULTING: We will automate your sales processes in a very practical way Work with a young, dynamic and financially sound company with structured growth First Microsoft Dynamics CRM certified partner in Belgium You can rely on passionate, experienced colleagues We strive for high levels of customer satisfaction You receive personal attention BROCONSULTING IMPROVING BUSINESS RELATIONSHIP MANAGEMENT INCAFIN TESTIMONY: Incafin uses Microsoft Dynamics CRM Online for managing its customer relations. Users can save, find and share customer information very quickly and easily. This is crucial in Incafin’s niche market, where there’s lots of tough competition and it’s essential to be efficient and follow up quotes quickly and professionally. It increases the opportunities for cross-selling. Incafin employees used to record their customer details in all sorts of address lists, sometimes even still on paper. The growth of the organization made this method untenable. Now all customer information is stored in a central, online database. The various Incafin departments can always access the entire customer database, product catalogue and pricelists via an internet connection. They can include all this information in a quote very quickly and easily, also because the calculations are made automatically. Customers and potential customers receive a more efficient service. was made for producing quotes and a scanner was added for business cards. The users also receive thorough training. Dynamics CRM Online runs in the Microsoft datacenters so that Incafin doesn’t have to invest in its own server infrastructure or back-ups. Microsoft guarantees perfect security and maximum availability. “We no longer have to go looking for information, and there’s no more risk of typos,” explains Jan Masyn, Drain Renovation Techniques Head of Department, Incafin. “In my department we can now produce a quote in just half an hour with Dynamics CRM; it used to take three times as long.” Bro Consulting supervised the Incafin’s switch to Microsoft Dynamics CRM Online. A template “In my department we can now produce a quote in just half an hour with Dynamics CRM; it used to take three times as long.” Jan Masyn, Drain Renovation Techniques Head of Department, Incafin “A pragmatic and efficient approach, with qualified and client-oriented consultants! Bro Consulting helped us a great deal with the professionalization of our commercial operations and by automating a number of our processes.” Fabrice Williquet Sales Manager at Ormit WWW.BRO-CONSULTING.COM LEAN PRODUCT DEVELOPMENT WITH PLM When you think of ‘lean’, does your production department spring to mind? And your logistics department? So doesn’t it make sense to also look at your product development from a ‘lean’ perspective? It’s often possible to optimize more than you think. You can benefit in particular from more formal development processes and centralizing all communication between your teams. This can have various advantages: shorter time-to-market, fewer production faults, faster product cycles, more commercially interesting product variants, and in particular better recycling of existing information. Product Lifecycle Management helps you achieve lean product development. Xandorra works together with you on projects like these, to map out all your important product development processes: R&D, engineering, sales, quality assurance and after-sales. Redefining these processes where necessary, and automating them, ensures that the transition from R&D to engineering, and then to production and sales, runs much faster and with fewer faults than before. You will definitely benefit from a PLM project in the following situations: • you develop complex products, often in one-off projects • you work with globally distributed product development and production • you have an extensive catalogue with an exceptional number of product variants • you experience a lack of collaboration between engineering, production and sales • you need to come up with innovations more quickly than your competitors Innovation made easier If your production company relies on being innovative, you can no longer do without PLM. We can help you optimize your innovation process, and document it better, so that your time-to-market is dramatically reduced. Improved management of your product development processes is crucial for being able to make the most of your innovative powers. “Using PTC Creo for engineering and development means our designs are ready 40 percent faster. The design quality is better too.” Erik Kooyman Manager of Mechanical Engineering at MECO Equipments Engineers “The direct modelling approach of PTC Creo works very quickly for us. Even after lots of design changes, everyone in the team can still work on the models.” Marten Verhoeven Software Engineer at Van Beek WHAT YOU CAN EXPECT: Optimization of your product development process More recycling of successful methods, concepts, modules and products Shorter turnaround time with reduced time-to-market Detection of design faults before production starts Easier collaboration during product development, also with subcontractors and suppliers Easier to design, produce and sell on an international scale All your product-related information is available in one place Easier to document and demonstrate your compliance Faster integration of production company and unit takeovers WHY CHOOSE XANDORRA: Customer satisfaction is our top priority; every client is a reference client We take all product development processes into account We have excellent knowledge of PLM, and its integration with ERP, PDM and CAD We pay particular attention to the human aspects of the change process Our PLM software from PTC supports all CAD software We always live up to our promises LOGO XANDORA XANDORRA xxxxxxxxxxxxxxxxx IMPROVING PRODUCT DEVELOPMENT MECO EQUIPMENT TESTIMONY: The collaboration between Xandorra and Meco Equipment Engineers, part of the Besi Group, started when Meco went looking for a partner who could best support them in their use of PTC Creo software. Meco was looking for a standard solution for its 3D version management and wanted to include the ‘as-built’ information from the supplied machines in the original designs. in particular more standardization and modular designs. The provision of a classification module within Meco’s PDM system was crucial. This classification module is a standard plug-in for PTC Creo, developed by Xandorra. The plug-in helps reduce Meco’s costs, because more use is made of standard modules and components in the design. . Meco has been supplying high-quality plating systems to all the major players in the semiconductor, connector, film and foil industry for more than 30 years. Meco uses PTC Creo software in the design of its machines. Xandorra ensures that this software is used in more and increasingly better ways. USING EXISTING SOFTWARE BETTER For example, they check to make sure the operational cost of the software is kept at an acceptable level. Another important aspect is the linking of Meco’s PDM system to the logistics software. This was also achieved by Xandorra on time and within the agreed scope, and completed to Meco’s full satisfaction. In a subsequent project, Meco and Xandorra optimized the automation further. This involved “Engineering used to be a bottleneck for the delivery time. But now we can use the new software and modular working method to improve operations and speed up production, which reduces delivery times for clients.” “Normally there are more than 20 mechanical engineers collaborating on a single design, so we need good integrated data management. We use PTC Creo Elements / Direct Model Manager.” André Luttikhuis R&D Engineer at Trioliet Herman Houkes Senior Application Engineer at Océ Technologies WWW.XANDORRA.COM ADULTIMA GROUP ERP PLM ERP AND PLM INTEGRATION You define the various Bills of Materials in your PLM system. This affects the efficiency of your entire supply chain, managed by your ERP. Data about the design, production planning, delivery and installation are gathered together by integrating your ERP and PLM systems. This ensures:continuous process improvement • faster starting of your production processes • better quality production at lower costs ERP AND CRM INTEGRATION Your clients buy and use your products. Better understanding your client needs, how you can serve them best, and what services you provide for them, increases their satisfaction. Higher customer satisfaction leads to proven, linear growth. EPR gives you a view of your production; CRM gives you a view of your client. A better view of your client ensures: • more effectiveness from your sales people • quantifiable marketing campaigns • improvement in your customer satisfaction CRM STRATEGIC ADVICE A GROWING GROUP OF BUSINESSES Our turnover and personnel have more than trebled over the past five years. Number of employees Turnover (million euros) Ad Ultima Group The four independent companies in the Ad Ultima Group help you with process improvement and the automation of your product development, production, distribution, promotion, sales and after-sales. We are the only organization in Benelux and France that offers this combination of services. Our advisors supervise your entire production cycle, and production and sales processes, all at once. This saves you time and enables you to work in a more integrated way. It also allows you to harmonize the various components of your automation systems with each other. This makes your organization more efficient, profitable and competitive. VERY HIGH CUSTOMER SATISFACTION Your satisfaction is all that matters to us, as our high level of customer loyalty proves. We are therefore constantly working to improve our employees’ skills and thoroughly evaluate our achievements. You can always rely on us: our group has already undergone years of sustainable growth. NO SURPRISES We only work using proven methodology to guarantee efficiency and profitability during and after implementation. Your need for change or optimization is central. Every objective, which we define together, has to be achievable. We also assess to what extent your employees are happy with the changes we are implementing. Frequent consultations help us build up a relationship based on mutual trust, so we can continue to support your organization in the long term. We have more than ten years’ experience as a service provider in Benelux and France, a solid partnership with Microsoft and PTC, and the collective expertise of our team, all at your disposal. We’re here to provide you with maximum support. certificates AMR Research Industry Certification We received the ‘Advanced Industry Certification for Discrete Manufacturing with Microsoft Dynamics AX’ from AMR Research, a Gartner company. Our consultants’ specialist knowledge, our references, the solutions we offer, our project approach and customer satisfaction all had to be extensively tested before we were awarded this certificate. We are the first company in Belgium and France to receive it. Microsoft Gold Certified Partner Microsoft Gold Certified Partner is the highest award within the Microsoft partner program. It recognizes our intrinsic knowledge, and takes into account customer satisfaction, certified employees and new client projects. We have Gold certificates for Microsoft Dynamics AX and Microsoft Dynamics CRM. PRINCE2 PRINCE2 is a proven project management method for successfully completing your projects on time. The certification and our employees’ knowhow ensure that you receive the services you expect from us, in accordance with your quality standards. PTC Authorized Training Partner Our instructors are certified to provide PTC software training. We can use PTC training material for this, and after the training you have access to our online training resources for one year. This means you have completely up-to-date technology for the entire year. PTC Value Added Reseller, Gold Our Gold award within the PTC partner program is proof of our intrinsic knowledge, which takes into account our customer satisfaction, the number of certified employees, and the required number of new client projects. This certification provides you with all the assurance you need about our ability to conclude projects successfully. HEAD OFFICES ad ultima group Belgium Beneluxpark 7 B-8500 Kortrijk T. +32 56 740 740 ad ultima group France 12 Place Saint-Hubert F-59000 Lille T. +33 3 59 56 06 72 ad ultima group netherlands Rubensstraat 215 NL-6717 VE Ede T. +31 317 419 164 [email protected] WWW.ADULTIMAGROUP.COM