Lending Products and Services Reference Guide

Transcription

Product Reference Guide
Lending Solutions
Lending Solutions
Staying current on the legal and regulatory requirements of different loans and
disclosing appropriate information is an important part of your business. We can
help in the areas of consumer (direct and indirect), business, residential real
estate, agricultural, adjustable rate mortgage, home equity, and Small Business
Administration (SBA) loans. Wolters Kluwer Financial Services’ proven
compliance solutions and trusted service will help you tailor your business to
the members you serve while providing the important compliance assistance
you need.
Index
Who is Wolters Kluwer
Financial Services? . . . . . . . . . . . . . . . . 3
Workflow and
Solutions Overview . . . . . . . . . . . . . 4 - 5
Software Applications
Policy Development
and Marketing . . . . . . . . . . . . . . . . . . . . 6
Loan Documentation . . . . . . . . . . . . 7 - 8
Workflow Solutions. . . . . . . . . . . . . . . . 9
Compliance Analytics. . . . . . . . . . 10 - 11
Why do so many credit unions place their trust
in Wolters Kluwer Financial Services?
Your credit union can save time and money with a trusted provider that
understands your compliance, management, and business needs. These are just
some of the benefits you gain when you work with us for your compliance and
workflow needs:
• The experience that’s been accumulated from working with
thousands of regulatory changes each year
• Solutions and web sites that are recommended by industry
associations and consultants
SBA Lending . . . . . . . . . . . . . . . . . . . . 12
• A focus on compliance—so you can spend more time on
other important aspects of your business
Electronic Documents
• A strong, stable environment from which we can establish
long-lasting business relations
Integrated Lending Solutions . . . 13 - 15
• An industry-leading product warranty
Internet Products
Financial Intelligence Solutions . . . . . 16
Paper Documents
Commercial/Agricultural . . . . . . . . . . 17
Commercial Real Estate . . . . . . . . . . . 18
Consumer. . . . . . . . . . . . . . . . . . . . . . . 19
Residential Real Estate . . . . . . . . 20 - 24
Member Notification/
Education/Awareness . . . . . . . . . . . . . 25
Installment Contracts. . . . . . . . . . 26 - 31
Mortgage Member Education . . . . . . 32
Training and Support
Education and
Reference Solutions . . . . . . . . . . . . . . 33
Online Training. . . . . . . . . . . . . . . . . . . 34
• Some of the best technical service and support in the industry
• Alerts whenever mandatory changes affect your Wolters Kluwer
Financial Services’ products
Online Software Support
Our web site offers an alternative way to receive support. It provides easy
access to email templates, training information, documentation to ensure the
most current version of your software is available to you, downloads with
current fixes, frequently asked questions, and the latest news affecting your
software products.
Visit the web site at Support.WoltersKluwerFS.com.
Who is Wolters Kluwer Financial Services?
Headquartered in Minneapolis, MN, Wolters Kluwer
Financial Services provides compliance, content, and
technology solutions and services that help credit unions
manage risk and improve efficiency and effectiveness
across their enterprise.
We bring together some of the industry’s most trusted
and reliable solutions to help credit unions address their
compliance requirements, operate more efficiently, and
introduce new products and services to the market more
quickly. Our solutions include integrated and stand-alone
compliance and workflow tools, documentation, analytics,
authoritative information, and professional services.
Customers include banks, credit unions, mortgage
lenders, finance companies, and securities and insurance
institutions of all sizes throughout the United States.
Our company name might be new, but we’re sure you’ll
recognize many of the product and service brands that you
and thousands of other business professionals have used
and relied on for decades.
Securities
• Capital Changes
• GainsKeeper®
Insurance
• AuthenticWeb™
• NILS
• Uniform Forms™
For more information on Wolters Kluwer Financial
Services, visit www.WoltersKluwerFS.com.
Backed by the strength and support of our parent
company, Wolters Kluwer, we are investing significantly
in our next-generation services and solutions which are all
designed to better serve your changing business needs.
Visit www.WoltersKluwer.com for more information about
Wolters Kluwer.
Banking/Mortgage/Indirect Lending
• AppOne®
• Bankers Systems
• Desert Document Services®
• Expere®
• GulfPak
• PCi
• VMP® Mortgage Solutions
Wolters Kluwer Financial Services—1.800.552.9410 • www.WoltersKluwerFS.com • ComplianceHeadquarters.com
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Workflow and Solutions Overview
1) Policy
Development
2) Staff
Training
3) Begin Sales
Process—
Notification/
Education/
Awareness
Wolters Kluwer Financial Services can help you manage
your lending process more efficiently; from front-end
policy development and selling through back-end
reporting and tracking, our solutions address your needs
throughout the lending cycle.
1) POLICY DEVELOPMENT
Developing, maintaining, and updating your lending policies and
procedures is a vital part of your business operations. Not only is
it important for establishing sound business practices, but it’s an
absolute necessity when examiners review how the specific
lending regulations are implemented and audited to determine
your compliance with the requirements. The development of
proper policies and procedures is also critical to implementing
staff training, member education, marketing programs, lending
programs, and managing risk within your credit union.
PRINGLE Compliance Policies & Audit Procedures
®
PRINGLE Safety & Soundness (Risk Management)
Policies & Audit Procedures
2) STAFF TRAINING
Employees who are properly trained can help your credit union
comply with policies and procedures and help provide a smooth
transition when there are regulatory changes that need to be
implemented. Equally important, properly trained employees
are better able to provide a high level of member service and
support by quickly answering your members’ questions and
providing them with the appropriate lending solutions to meet
their needs.
4) Initiate
Lending
Transaction
5) Application &
Origination
6) Processing
needs. You can do that by gathering the information needed to
start the lending process and helping applicants make the right
financial decisions for their situations. As part of this process,
it’s essential for you to know the full spectrum of products and
services the member has with your credit union. At this stage
it’s also important to provide marketing and educational
materials about the products and services you have available.
Privacy Disclosures
Combination Marketing, Application,
and Disclosure Brochures
VMP® Mortgage Solutions
Consumer Education Products
4) INITIATE LENDING TRANSACTION
Once you’ve determined the specific lending needs of each
member, you begin to gather basic information to initiate the
transaction. The variety of solutions we offer can help you quickly
and efficiently initiate multiple types of loans—in whatever
medium(s) your credit union requires: software, electronic
documents, and/or paper documents.
ComplianceOne™
Rembrandt® Lending System
ARTA® Lending Documentation System
ARTA Adjustable Rate Mortgage (ARM)
Early Disclosure Module
ARTA Home Equity Early Disclosure Module
SBA Lending Solutions
ComplianceHeadquarters.com
Electronic Documents—Dynamic and Static
Compliance Trends Telephone/Internet Training
Paper Documents
Banking Compliance Library
Compliance University™ On-Line Learning
Ongoing Administration and Support
3) BEGIN SALES PROCESS—MEMBER
NOTIFICATION/EDUCATION/AWARENESS
Throughout the entire lending process, there is also a critical
need to track documents and follow-up activities, as well as
organize, file, image, and retrieve vital documentation. We
can assist you with our practical, easy-to-use automated
support tools.
Whether you have direct or indirect interaction with your
members, your credit union must be able to respond to their
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7) Evaluation &
Decisioning
8) Documentation
9) Close & Book
10) Government
Reporting
11) Post Closing
12) Ongoing
Monitoring
and
Operations
5) APPLICATION & ORIGINATION
9) CLOSE & BOOK
When the member has decided to go with a specific lending
program, the proper loan application must be completed. During
this step, not only do you need to provide your member with any
required loan disclosures, but you also may need to request
additional applicant information. Our solutions can help you
determine the information needed and help begin the lending
process outlined in your lending policies and procedures.
After completing the documentation for a particular transaction,
the loan is booked and you can forward the information and/or
documentation to the appropriate departments within your
credit union.
Note all of the products and solutions listed in
Step 4, plus:
ARTA Application Module
Micro MICR System™
10) GOVERNMENT REPORTING
Additional reporting to specific regulatory agencies may be
required in order to comply with the Community Reinvestment
Act, the Home Mortgage Disclosure Act, or other regulations.
ARTA Credit Bureau Access Module
11) POST CLOSING
6) PROCESSING
After gathering and entering the appropriate data for a loan, your
applicant’s information and the security for the loan (if required)
needs to be verified. You can do both, as necessary, without
redundant paperwork.
Note all of the products and solutions listed in Step 4
7) EVALUATION & DECISIONING
Based on evaluation of the loan program, the underwriter/loan
officer may require additional explanations from the applicant
as a contingency of the loan approval. And, based on the loan
decision, you may be required to provide additional disclosures
to your members (such as flood certification, denial, etc.).
Your new account owner will need payment information to help
them stay current in repaying their loan. At this time, it also may
be required to record or file documentation to perfect any lien on
the collateral for the loan transaction.
Micro MICR System
12) ONGOING MONITORING AND OPERATIONS
Until the loan is paid in full, you need to report payment history
to credit agencies and provide your borrower with information
as it relates to the loan transaction. If the loan is secured by
specific collateral, there will be additional ongoing requirements
to preserve the value of the collateral and reduce risk to your
credit union.
ARTA Automated Underwriting Module
ARTA Flood Certification Component
8) DOCUMENTATION
We offer a variety of solutions to help you prepare your loan
documentation for each loan transaction.
Note all of the products and solutions listed in Step 4
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Policy Development and Marketing
Our lending software comes with one of the highest
levels of support in the industry. Eighty-six percent of all
questions are resolved on the first call, and our software
support web site is available 24 hours a day. It’s no wonder
97 percent of our software customers would recommend
Wolters Kluwer Financial Services based on our support
alone (based on an internal survey of Wolters Kluwer
Financial Services’ customers).
PRINGLE® Policies & Audit Procedures are easy-to-use software
solutions that give you a jump start in developing a number of
required internal policies. PRINGLE programs are ideal for
helping you build your business lending policies. And, besides
saving you time, they help you manage risk more effectively.
PRINGLE Compliance Policies & Audit Procedures
This Windows®-based electronic documentation software allows
you to create a comprehensive set of compliance policies and
audit procedures for your credit union, including consumer
leasing (Regulation M) and credit practices (Regulation AA).
This program can also help you meet additional obligations
regarding home mortgage disclosures, insider transactions,
and more. It includes:
PRINGLE Safety & Soundness (Risk Management)
Policies & Audit Procedures
This electronic documentation resource provides an effective way
to set up and maintain safety and soundness policies and audit
procedures. It contains appropriate references to the National
Credit Union Administration (NCUA) and offers ready-to-use
policies (with options that allow you to easily establish
appropriate risk management standards) and audit procedures—
right out of the box. It includes:
• Comprehensive information on the areas of law expected to
be covered in a federal safety and soundness exam;
• The framework to establish the appropriate risk management
standards for your credit union and to adjust them as new
developments occur;
• Comprehensive information on the areas of law expected
to be covered in a federal compliance exam;
• Immediate access to policies, procedures, and legal citations;
• Immediate access to policies, procedures, and legal
citations—saving time researching and developing policies;
• Valuable audit checklists to help you verify compliance; and
• Regular updates to keep your documentation current;
• Valuable audit checklists to help you verify compliance; and
• Regular updates to keep your documentation current;
• Periodic informational newsletters and toll-free software and
technical support.
• Periodic informational newsletters; toll-free software and legal
support; and optional implementation, training, and auditing
assistance (this optional assistance is priced separately).
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Loan Documentation
Whether your credit union is fully automated or just taking
your first steps into new technology, Wolters Kluwer
Financial Services can help you manage your lending
process more efficiently. From front-end selling through
back-end reporting and tracking, our modular software
solutions address your needs throughout the lending cycle.
Software Training and Professional Services
We provide a variety of training services from the time of
installation through the changing training needs of your
staff. Our introductory training can be offered on-site or at
our corporate headquarters. And, as your users become
more proficient—or as staff turnover occurs—we offer
hands-on workshops, hands-free seminars, web-based
training, and product user group meetings.
ComplianceOne™
Medici™ Commercial Lending Documentation System
As today’s business world continues to become more complex,
wouldn’t it be nice to have one place to look for answers?
When it comes to handling multiple charters, jurisdictions,
departments, and lending policies it may be hard to remain
consistent and reduce exceptions to increase the enforceability of
your loan portfolio.
ComplianceOne is a single, integrated software solution that
makes managing loan and account transactions easier. Built on
trusted Bankers Systems compliance knowledge and experience,
it connects the major areas of your business—deposit, lending,
mortgage, IRA, and administration—to your core processor
through an easy-to-manage user interface.
Filled with practical capabilities, such as e-signatures, bar
codes, credit bureau access, dynamic documents, and more,
ComplianceOne is one of our most progressive grow-as-you-grow
solutions. And, ComplianceOne is built with trusted compliance
content, supporting all 51 jurisdictions to help you maintain and
manage your documentation and member data in any location.
With ComplianceOne you can immediately increase your
productivity by maintaining one shared database across all lines
of business in your enterprise and reduce input time and errors
by entering data once.
Medici is a software system that dynamically generates legal
documentation for commercial lending. It helps centralize
administration, creates dynamic documents, expedites the loan
process with easily customizable language specific to your credit
union, and offers compliance management to reduce errors and
risk. Documents are kept compliant for all 51 U.S. jurisdictions
and backed by a financial warranty.
If you are a business focused on commercial lending and want
sophisticated loan documents for more complex loans, Medici
might be just what you are looking for.
For more information see your sales representative or visit our
web site at www.WoltersKluwerFS.com/Medici.
web site at www.WoltersKluwerFS.com/One.
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Loan Documentation
Toll-Free and Online Product Support
In an internal customer survey, 97 percent of our software
users said they would purchase our products based on
support alone.
If you have questions about the content of our software
documents, you can reach our product support staff every
business day. They can explain the proper way to use our
documents and discuss how their content can help satisfy
your requirements.
In addition to our toll-free SupportLine, we offer
timely and in-depth software support on our web site—
http://Support.WoltersKluwerFS.com. There, users will find
information on training, documentation, downloads, FAQs,
and email support.
Rembrandt® Lending System
ARTA® Lending Documentation System
If one of your business objectives is to grow your commercial
loan program, your documentation system may play a larger role
in your success than you realize. A system that can centralize
administration, handle complex business transactions or simple
consumer loans, and provide premium compliance support will
be key.
When it comes to documentation, there is no substitute for
reliable compliance capabilities.
The Rembrandt Lending System is a solid, powerful lending
solution that can help you reach these goals by offering
unprecedented flexibility to set up your system based on your
organizational structure.
It also helps increase productivity, improves effectiveness, and
reduces risk while meeting your business objectives more
efficiently.
web site at www.WoltersKluwerFS.com/Rembrandt_Lending.
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The ARTA Lending Documentation System helps you document
loans as conveniently and easily as possible for routine and highvolume transactions, while providing you the freedom to work in
ways that are right for your business.
It contains convenient features and is flexible enough to handle
consumer, business/commercial, residential real estate, and
agricultural loans. Better still, it helps you address important
business needs, such as pulling credit reports, conducting HOEPA
calculations, completing flood determinations, HMDA reporting,
and more.
web site at www.WoltersKluwerFS.com/ARTA_Lending.
Workflow Solutions
It’s not always feasible to address all of your workflow
issues at once. That’s why Wolters Kluwer Financial
Services offers lending software solutions that can be
implemented on your schedule, according to your budget.
Each one builds on the next, creating a seamless, more
cost-effective way of originating loans.
• Help reduce time and costs by automating internal
processes.
• Help increase revenue by speeding up the process of
launching new products and entering new jurisdictions
in response to market opportunities.
• Help reduce business risk by eliminating manual errors,
creating more consistent policies and processes.
ARTA Application Module
ARTA Automated Underwriting Module
The less time your staff spends entering member data during the
transaction, the more time they have to provide more in-depth
member service and one-on-one support. The ARTA Application
Module streamlines your loan process by flowing information
from your credit applications directly into lending documents in
the ARTA Lending Documentation System or the Rembrandt
Lending System. By collecting data from members one time
for both credit application processing and loan origination
documentation, you save time and effort.
Provided through our alliance with Commerce Velocity, Inc., this
module works in conjunction with the ARTA Application and
Credit Bureau Access modules to complete the seamless flow
of data and provide a decision at the point of sale. This allows
loan officers to provide better member service and better
pull-through rates. In addition, it helps make the approval
process more objective.
ARTA Credit Bureau Access Module
Wolters Kluwer Financial Services offers this Credit Bureau
Access Module through an alliance with Kroll Factual Data Corp.
It works in conjunction with the ARTA Application Module and
allows the user to complete the application, send the request,
and receive the information without having to access separate
software systems. Besides saving time by remaining in ARTA
Lending or Rembrandt Lending, the Credit Bureau Access Module
increases speed and efficiency by eliminating the job of manually
entering the credit score and report information.
Micro MICR System™
Wolters Kluwer Financial Services offers Micro MICR lending and
deposit solutions that interface with ARTA Lending, Rembrandt
Lending, and ARTA Deposit software.
Micro MICR solutions let you generate your own functional
materials—such as loan coupons, loan proceed checks, starter
checks, savings and withdrawal tickets, and more—any time you
need them, at a lower cost than if you ordered from an outside
vendor.
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Compliance Analytics
With Wiz® products and services, you can spend more time
understanding changing regulations and performing
important analysis, and less time managing data and
maintaining manual processes to ensure compliance.
HMDA Wiz
Wiz Sentinel®
• Browser-based Editing
• High Cost Tests
• Browser-based Auditing
• HMDA/CRA Edit Checks
• Historical Auditing
• OFAC
• Data Preparation and Submission
• APR Calculation
• Front-end Geocoding/Edit Checks
• TILA
Fair Lending Wiz
• Marital Signature Requirements
• Data Preparation
• HOEPA and Anti-Predatory Lending Review
• Fed Step One Analysis
• AVM, Tax/Title Recording
• Statistical Analysis
• Automated Appraisal
• Regression Analysis
• State Usury Limits
• Comparative File Review
• Property Validation and Geocoding
• HMDA Pricing Analysis
• Member Identification
• Broker License Validation
Fair Lending Wiz: Web
• Auto Dealer Module
• Broker Module
• HMDA Pricing Module
• RESPA
• State Fee Limits
• Net Tangible Benefit Test
• Flood Certification
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Settlement Services
Lending Compliance Dashboards
• Tax
• Executive Dashboard
• Title
• Performance Dashboards
• AVM
• Analyst Dashboards
• Appraisal
Expert Advisory Services
• Flood Wiz
• On-site best practices consulting
– Flood Determination
• Exam preparation
– Flood Indicator at POS
• Regulatory needs and risk assessment
Front-end Fair Lending Manager
• Pricing Review Module
• Performance analysis with custom implementation
• Review, update, and document policies and procedures
• Decision Review Module
Process Outsourcing Services
• HMDA data processing, edit management, and submission
• Fair lending analysis including decisioning and pricing
analysis
• Statistical model development and maintenance for fair
lending purposes
• Fair lending file review
• HMDA data validation
• BSA/AML data processing, identification, investigations,
and filings
• Complete and residual outsource geocoding
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SBA Lending
Small Business Administration (SBA) Lending
The SBA is the nation’s largest single financial backer of
small businesses. By taking advantage of SBA lending
opportunities, you can expand your member relationships,
acquire new members, expand your loan portfolio, and
generate new income while you help your community.
SBA Lending Solutions
• Online help guides users through the process
Our SBA lending software automates the tedious clerical
work and calculations that take up so much time during loan
application preparation. As a result, current users boast the
program helps them prepare their SBA loans in less than half
the time of manual processing.
• Exports data to any email program so files can be easily
shared among users
Key Content Highlights
• Comes complete with more than 75 documents, including all
required SBA 7(a), PLP, LowDoc, and SBAExpress documents,
as well as 504 application documents
• Includes a loan authorization wizard
• Includes a Financial Analysis Module with Historical and
Pro Forma Balance Sheets, UCA Cash Flow, Financial Ratios,
Business Valuation tools, SBA Loan Report, and Personal
Resources Calculations
• Provides RMA Statement Studies Database (updated annually)
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Key Features and Functions
If your credit union manually prepares or outsources the packaging
and processing of your SBA loans, chances are you’re adding
more steps and costs to the lending process than necessary.
In fact, bringing much of the processing back in-house could
improve your efficiency by as much as 75 percent!
• Any change made to one form automatically transfers to all
related forms where that information is used
• Generates completed SBA forms in Adobe® PDF format,
which can be emailed for remote printing
• Integrates with the ARTA Lending Documentation System
and the Rembrandt Lending System
Business Results
• Helps increase productivity by automating the process of
SBA loan application preparation, reducing the amount
of paperwork involved, applying changes to all related
documents, and improving the flow of data and files between
users
• Helps improve effectiveness and reduce risk by reducing
calculation errors and clerical mistakes and delivering quality,
up-to-date SBA documents
• Helps meet your business objectives more effectively by
significantly reducing the time and cost of processing loans,
compared to manual processing, which can then be passed
on as savings to the borrower
Integrated Lending Solutions
Wolters Kluwer Financial Services’ electronic solutions can
help you streamline the lending process by embedding
proven compliance documents into your lending
platform—and you still have the freedom to choose your
platform provider. Our electronic documents can be
integrated into your internal automation system for a
more convenient transition.
DYNAMIC ELECTRONIC DOCUMENTS
• Operating line of credit
Expere Dynamic Document Solutions
• Purchase money equipment financing
®
Our Expere Dynamic Document Solution for Lending provides the
capability to create a wide variety of dynamic documents as an
integrated option through your established core processor.
Key Features and Functions
• Document autoselection for your home equity, consumer,
business/agricultural, and real estate lending transactions
• Real estate financing
• Construction financing
• Construction/permanent financing
• Residential subdivision construction financing
Some of the documents included in this module are:
• Agricultural/Commercial Notes and Agreements
• Support for complex lending transactions relating to standard
lending product offerings, including secondary data capture
• Assignment Documentation
• Additional documentation, such as state title-lien perfection
instruments, Uniform Commercial Codes (UCCs), and
national financing statements
• Commercial Construction Loan Agreements
• Expanded functionality for multiple borrowers/entities,
cosigners and guarantors, as well as multiple collateral options
• Easier integration and a consistent regulatory compliancedriven update path
STATIC ELECTRONIC DOCUMENTS
Commercial Lending Electronic Module (COM)
If you are currently supporting commercial/business and
agricultural lending, or have considered offering a business
lending solution, now is the time to consider Wolters Kluwer
Financial Services’ commercial/business lending electronic
forms. In addition to the more common documents listed below,
your purchase also includes Wolters Kluwer Financial Services’
Commercial Lending Guide. It will assist in your document
selection process for the business loans you choose to support.
Do you only need a few of the forms from our Commercial
Lending Electronic Module? No problem! You can purchase
forms individually.
Transactions supported in the COM are:
• Accounts receivable/inventory financing
• Authorizations
• Commercial Loan Agreements
• Line of Credit Agreements
• Financing Statements
Consumer (Non Real Estate) Lending Module (CONCU)
The Consumer (Non Real Estate) Lending E-Forms Module
contains documents for consumer lending including a consumer
application, closed-end notes, disclosures, security agreements,
and ancillary documents for a variety of secured and unsecured
consumer loans. Documents within this module are also available
for sale individually. For open-end personal lines of credit or
overdraft lines, we offer work sheet-driven open-end credit
agreements that are tailored to your policies for additional fees.
Consumer Real Estate Lending Module (REMCU)
The Consumer Real Estate Lending E-Forms Module contains
consumer residential real estate documents that support
conventional (Fannie Mae/Freddie Mac) first lien, purchase
money conforming transactions, portfolio real estate
transactions, and closed-end Home Equity loans. The module
includes applications, notes, disclosures, security instruments,
and other ancillary documents. Documents within this module
are also available for sale individually.
• Standby letters of credit
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Integrated Lending Solutions
Our trusted electronic documents support consumer,
business, agricultural, residential real estate, and home
equity loans. Better still, they are available in a variety
of formats—PDF, JetForm, PCL5, or our proprietary
MAXML—so you can select the technology that best
matches your system.
Home Equity Electronic Module (HEM)
Open-End Lending Master Module (OEMM)
Wolters Kluwer Financial Services’ Home Equity Electronic
Module contains a comprehensive set of disclosures, agreements,
mortgages/deeds of trust, and other ancillary documents—sold
together or individually. Home equity lending presents exciting
potential for your credit union. Sizable profit margins, strong
growth, and low delinquency rates continue to draw more and
more players into this growing field. Wolters Kluwer Financial
Services has the strength and stability to help you build your home
equity program. The Home Equity Agreement and Home Equity
Disclosure are developed using a work sheet process to help you
tailor these documents to your specific home equity program(s).
If you are currently offering open-end consumer loans or have
considered offering them to your members, now is the time to
consider our OEMM to support your open-end lending portfolio.
This module is comprised of the state-specific and multistate
documents you need to address open-end lending regulations
in all 51 jurisdictions. Do you only need a few of the forms from
our Open-End Lending Master Module? No problem! You can
purchase forms individually.
• Home Equity Agreement
• Home Equity Loan Itemization of Third-Party Fees
• Notice of Right to Receive Copy of Appraisal
• Open-End Home Equity Loan Application With
Government Monitoring
Transactions supported in the OEMM are:
• Secured
– New and used auto
– Motorcycle
– RVs
– Boats
– Personal loans
• Unsecured
• Real Estate Mortgage/Deed of Trust
– Signature loan
• Standard Flood Hazard Determination
– Overdraft line of credit
• Open-End Credit and Security Agreement
• Open-End Credit Addendum
• Open-End Credit Advance Receipt
• Subsequent action documents
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MAXML® Technology
Of all of the formats in which Wolters Kluwer Financial
Services delivers electronic documents, the most exciting
is our proprietary MAXML technology.
MAXML combines industry-standard technologies like
XML™ and object-oriented tools with our E-Forms toolkit
elements to create electronic documents that stand up to
any in the industry.
Designed specifically for the powerful, familiar 32-bit
Microsoft® Windows environment, our MAXML format works
seamlessly with Windows software and provides you with
features like print preview, on-screen data collection, and
printing to any Windows-defined printer. That means you
can respond to regulation changes faster with less resources.
Goods and Services Module (GSM)
Manufactured Housing Module (MHM)
You can boost your credit union’s credit portfolio, while your
borrowers enjoy added convenience by receiving credit when
and where their buying decision is made.
Our manufactured housing retail installment contracts in this
module are designed for the purchase of ”manufactured homes”
as defined by the National Manufactured Home Construction
and Safety Standards Act.
• Agreement to Provide Insurance
• Federal Credit Application Insurance Disclosure
• Manufactured Housing Contract
• Federal Trade Commission Notice to Cosigner
• Notice Regarding Inaccurate Information
• Goods and Services Contract
• Notice to Borrower of Property Flood Hazard
• Motor Vehicle Title Application
• Real Estate Mortgage/Deed of Trust
• Notice of Placement Insurance
• RESPA—Escrow Account Statement
• Signature Addendum
• RESPA—Notice of Assignment, Sale, or Transfer of
Servicing Rights
• Uniform Commercial Code 3—Amendment
Home Improvement Module (HIM)
Our home improvement retail installment contracts allow
transactions to be unsecured or secured by goods and/or
real estate.
• Additional Insurance and Third-Party Payment Addendum
• Completion Certificate—Property Improvement
• Door-to-Door Cancellation Form
• Home Improvement Contract
• HUD Optional Settlement Statement for Transactions
Without Seller
• RESPA—Servicing Disclosure
• Verification of Rent/Mortgage/Loan
Motor Vehicle Electronic Module (MVM)
Our 50+ years of strength and experience in the documentation
business let us produce the most comprehensive line of motor
vehicle lending documents available anywhere.
• Additional Insurance and Third-Party Payment Addendum
• Agreement to Provide Insurance
• Federal Credit Application Insurance Disclosure
• Federal Sales of Insurance Disclosure
• Second Mortgage/Home Improvement Application
• Federal Trade Commission Notice to Cosigner
• Second Mortgage/Home Improvement Application
Without Government Monitoring
• Guaranty
• Settlement Statements
• Motor Vehicle Title Application
• Standard Flood Hazard Determination
• Notice of Action Taken
• Verification of Rent/Mortgage/Loan
• Notice of Placement of Insurance
• Motor Vehicle Contracts Precomputed, Simple Interest
• Notice Regarding Inaccurate Information
• Signature Addendum
• Universal Credit Applications
15
Financial Intelligence Solutions
Increased attention to Bank Secrecy Act and USA PATRIOT
Act regulations has highlighted credit unions’ anti-money
laundering responsibilities and prompted much stricter
interpretations of compliance by regulators. What’s more,
both regulators and money launderers have broadened
their focus beyond large national banks to include smaller
banks and credit unions.
With the potential for large fines, adverse publicity,
and other penalties, the risks of noncompliance have
never been higher. Unfortunately, increasingly complex
monitoring and reporting requirements have rendered
many credit unions’ BSA/AML programs inefficient or
unworkable. To solve these problems, we have teamed with
industry experts to create the Wiz Sentri™ suite of
products, a set of easy-to-use, automated tools that assist
your BSA/AML compliance efforts.
Wiz Sentri: RiskID
Advanced Investigations Training
This component helps you automate your identity verification
process to meet the Customer Identification Program (CIP)
requirements of the USA PATRIOT Act. With a single sign-on,
you access a number of modules to enable you to perform risk
assessments, verify government lists including OFAC, 314(a),
and global high-risk individuals and businesses. In addition,
this solution supports your “customer” due diligence and
enhanced due diligence compliance efforts.
Experienced BSA/AML professionals are becoming very difficult
to find and retain in today’s competitive marketplace. Our
advanced training solution educates BSA/AML analysts how
to conduct investigations to identify suspicious activity and
structured transactions. Using a scenario-based training
methodology, it simulates the real world process the analyst
must follow to investigate unusual activity and whether or not
a suspicious activity report (SAR) should be filed. Advanced
investigations training is critical to increasing the effectiveness
of your BSA/AML compliance program.
Transaction Monitor
Comprehensive anti-money laundering monitoring and reporting
tools include modules for meeting various Bank Secrecy Act
requirements. These proven solutions streamline your process
to enhance the ability to identify suspicious activity reports.
Transaction Monitor contains the following modules that can
work independently or tightly integrated together.
• CTR—currency transaction reporting
• Wire—fund transfer monitoring/BSA recordkeeping
• ProfilePlus—money laundering control
Case Officer
This collaborative software collects and organizes information
from Transaction Monitor modules to help investigation teams
prioritize and manage cases based on your risk criteria. The
solution creates efficiency through electronic case files that help
to automate workflow processes from case opening to SAR filing
and archiving.
We’ve worked closely with institutions and regulators to learn
how credit unions can best benefit from an automated case
investigation solution. We took that knowledge and created a
system that applies your detailed risk parameters to case opening
and prioritization for consistent, audit-ready results.
Financial Literacy Member Education
Our financial literacy documents are designed to help you inform
and protect your members from fraud. These documents are
infused with the renowned Bankers Systems compliance
knowledge and content, including a half-century of industry
experience.
Key areas to educate your members include:
• Identity Theft
• Identity Fraud Prevention
• “Phishing” Financial Scams
Consulting Services
Our group of accomplished former bankers and regulators
provide the technical and regulatory knowledge to help clients
efficiently and effectively utilize Wiz software solutions to meet
their business and regulatory goals.
Services offerings include:
• Solution implementation (managed and custom)
• Process and technology assessment
• Product usage assessment
• Independent testing
• Institutional and member risk assessment
• Regulatory and solution training
• Total business process outsourcing
16
Commercial/Agricultural
Customers continue to tell us that paper documents are still very
valuable tools. Our lending line of paper documents can help
facilitate your consumer and business lending processes at all
stages, including application, processing, closing, and post closing.
The next few pages list many of the documents we have available
at Wolters Kluwer Financial Services.
Whether you use them for marketing your products and services,
image enhancement, member convenience, or as a supplement or
backup to an electronic process, paper solutions play an integral
role.
We also offer a limited number of documents available as display
content for your web site. When ordering any documents, be sure
to specify the particular state variation(s) needed. The individual
documents you select and the way in which you incorporate them
into your web site will be determined by the unique needs of your
credit union.
Commercial Loan Application, Summary
(COMM-APP, CLAS)
These applications summarize financial information on the borrower.
The COMM-APP may be used in lieu of the Commercial Loan
Application Summary (CLAS), where more detailed information
is required. The COMM-APP includes adequate notice and collects
the required information to comply with the “customer”
identification requirements of Section 326 of the USA PATRIOT Act.
(COMM-APP: 8.5" x 14", 1 part, 2 sided, available imprinted or not imprinted)
(CLAS: 8.5" x 11", 2 part, 2 sided, available imprinted or not imprinted)
Commercial Promissory Note (COMM-NOTE)
This note is designed to be used with the Commercial Loan
Agreement to document single and multiple advance loans, or to
evidence each advance under a line of credit. It does not duplicate
contractual terms that are contained in the Commercial Loan
Agreement. A procedures manual is available with product order.
(8.5" x 14", 4 part, 1 sided—not imprinted or 2 sided—imprinted)
Commercial Loan Agreement (COMM-AGREE)
This form serves to define the rights and obligations of the
borrower and lender. The use of covenants, warranties, financial
requirements, and other contractual terms encourages
communication between the lender and the borrower and
documents specified performance levels for the borrower.
(8.5" x 14", 4 part, 2 sided, available imprinted or not imprinted)
Control Agreement (CTRL-AGREE)
This document is a perfection instrument applicable to
“investment property“ as that term is defined by the Uniform
Commercial Code. It is used to perfect a security interest by
control in uncertified securities, securities entitlements/accounts,
or commodity contracts/accounts.
(8.5" x 14", 4 part, 1 sided, not imprinted)
Commercial Security Agreement—Multistate (SA-BUS)
This is a multipurpose agreement used to create a security
interest in personal property on commercial transactions and is
for use with the Universal Note (UN).
Resolution of Authority (PR-1, SPR-1, CA-1, LLC-1)
These forms document who is authorized to act on behalf of a
business member. Choose the form based on the borrower’s
legal type of business structure: Partnership—PR-1, Sole
Proprietorship—SPR-1, Corporation—CA-1, or Limited Liability
Company—LLC-1.
Commercial Security Agreement (COMM-ADD-SA)
This is an addendum to the Commercial Loan Agreement. It
is a security agreement to be used with the COMM-AGREE or
COMM-NOTE to take a security interest in non-real estate
collateral. A procedures manual is available with product order.
Commercial Asset-Based Financing Agreement
(COMM-ADD-ABF)
This form is an addendum to the Commercial Loan Agreement
and allows the lender to limit advances on a revolving or draw
loan. The lender can define the percentage of the eligible accounts
receivable and inventory to be used in calculating the “borrowing
base.“ A procedures manual is available with product order.
(8.5" x 14", 4 part, 1 sided—imprinted or 2 sided—not imprinted)
Multipurpose Note—Credit Unions (MPN-XX)
This form is the commercial/agricultural note for credit unions.
It can also be used for first lien construction loans.
(8.5" x 14", 4-part versions, 2 sided, imprinted)
Other Commercial/Agricultural Paper Documents Include:
• Commercial Debt Modification Agreement (COMM-DMOD)
• Agricultural Financial Statement (AGFS)
• Assignment of Leases and Rents (ASMT-RENT-XX)
• Line of Credit Agreement (LCA)
• Security Agreement Addendum for Aircraft (SA-ADD-AIR)
(8.5" x 14", 3 part, 2 sided, brown screen, black ink, available imprinted
or not imprinted)
17
Commercial Real Estate
Commercial Loan Application, Summary
(COMM-APP, CLAS)
Notice of Special Flood Hazards and Availability of
Federal Disaster Relief Assistance (FIN)
These applications summarize financial information on the borrower.
The COMM-APP may be used in lieu of the Commercial Loan
Application Summary (CLAS), where more detailed information
is required. The COMM-APP includes adequate notice and collects
the required information to comply with the “customer”
identification requirements of Section 326 of the USA PATRIOT Act.
When improved real estate that secures a loan is located in a
Special Flood Hazard Area, this required disclosure serves as
a notice to the borrower, notice to the servicer, and record of
receipt requirements.
(COMM-APP: 8.5" x 14", 1 part, 2 sided, available imprinted or not imprinted)
Home Loan—Credit Unions (HL-XX)
(CLAS: 8.5" x 11", 2 part, 2 sided, available imprinted or not imprinted)
This form was designed for credit unions to be used for closed-end
subordinate real estate liens, including home improvement loans. It
contains the single/multiple advance feature. This document is to be
used for closed-end transactions only.
Financial Statement (FS)
This form will enable you to determine the applicant’s current
state of affairs. It combines a balance sheet and an income
statement with schedules to identify separate assets and split
short-term and long-term liabilities. It also helps identify your
client’s long-term financial needs.
(8.5" x 11", 1 part, 2 sided, brown screen, available imprinted or not imprinted)
Denial Notice—Fair Credit Reporting Act—Credit
(DN-FCRA-C)
This is an adverse action notice used to notify an applicant of
missing information, a counteroffer, a credit denial (with specific
reasons), or termination of an existing line of credit. This is the
only credit denial document that accommodates use of a credit
scoring system. Have our standard adverse action codes printed,
or for an additional charge, develop your own custom list.
18
(Generally 8.5" x 11", 4 part, 2 sided, imprinted)
Security Instrument—Agricultural/Commercial Real
Estate (AGCO-RESI-XX)
This form is used when real estate is all or part of the collateral in
a commercial or agricultural transaction.
(8.5" x 11", multiple pages, not imprinted)
Guaranties—Individual, Entity (M-240, M-250)
In many commercial situations, a guaranty becomes necessary to
manage your risk. These forms allow you to require payment on
guaranty without first attempting to collect from the borrower.
Both help address present and future debt guaranty as prescribed
by Regulation B.
(8.5" x 11", available in 2- or 3-part versions, 2 sided, black ink, available
imprinted or not imprinted)
(8.5" x 14", 2- or 3-part versions, 2 sided, available imprinted or not imprinted)
Standard Flood Hazard Determination (VMP525)
Agreement to Provide Insurance—General (API-GEN)
This standard form is used for determining whether a building or
mobile home is located within an identified Special Flood Hazard
Area (SFHA). It helps ensure that flood insurance is purchased for
buildings within SFHAs. Use with the FIN when applicable.
This form allows you to document the agreement with the debtor
to buy insurance and allows you the flexibility to specify the
coverage needed. It supports a number of different collateral types
and can be used in consumer and commercial transactions.
(8.5" x 11", 3 part, 2 sided, black ink, available imprinted or not imprinted)
Other Commercial Real Estate Paper Documents Include:
This form is the commercial/agricultural loan document for credit
unions. It can also be used for first lien construction loans.
• Agricultural Financial Statement (AGFS)
• Consent and Estoppel Letter (LIEN-CONSENT)
• Assignment of Leases and Rents (ASMT-RENT-XX)
Consumer
Other Consumer Lending Paper Documents Include:
• Statements of Purpose—Margin Stock (G-3, U-1)
• Stock Power—Stock Assignment Separate From Certificate
(MBA-20, AC-50)
• Life Insurance Assignment/Questionnaire Kit (LIA/Q)
• Security Agreement Extension for Added Collateral (SA-E)
• Security Agreement Form (M-160)
• Individual Guaranty of Consumer Loan (COG)
• Federal Regulation O Addendum (REG-O-ADD)
• Loan Extension Agreement (LEA)
• Automatic Transfer Authorization (ATA)
• Account Information Sheet (AIS-CU)
Universal Credit Application (UCA, UCA/CWS, UCA-FAX)
These applications are used to obtain the typical information needed
when underwriting a consumer loan, such as the applicant’s personal
information, income, assets and liabilities, and loan type requested.
They include adequate notice and collect the required information to
comply with the “customer” identification requirements of Section
326 of the USA PATRIOT Act. A creditor work sheet to assist in
analyzing the information is included in the UCA/CWS.
(UCA: 8.5" x 11", 1 part, 2 sided, brown screen, black ink, padded/100,
available imprinted or not imprinted)
(UCA/CWS: 8.5" x 14", 1 part, 2 sided, gray screen, black and blue ink,
(UCA-FAX: 8.5" x 11", 1 part, 2 sided, black ink, padded/100, available
Consumer Loan Note for Credit Unions—State Specific
(CL-CU-XX)
These notes are designed for use in closed-end direct loans by
credit unions to consumers that are subject to federal Truth in
Lending. They are intended for loans which are unsecured or
secured by most forms of personal property.
(Generally 8.5" x 11", 4 part, 2 sided, green ink, imprinted)
Open-End Credit and Security Agreement (OE-MSACU)
This master agreement combines the Open-End Credit
Agreement and a Security Agreement into one document.
We offer a state-specific version for each state.
Open-End Credit Addendum (OE-ADDCU)
Your credit union would use this document to list your various
subaccounts and the terms associated with them. The addendum
must accompany each Open-End Credit and Security Agreement
in order to comply with Regulation Z.
(8.5" x 11", 1 part, available imprinted or not imprinted)
Open-End Credit Advance Receipt (OE-RCPT)
This document is completed for each advance made. It is used
to describe the amount of money advanced to the member,
payment terms, and security offered. This multistate document
does not require a member signature.
Uniform Commercial Code Financing Statements
(UCC-1)
The UCC-1 financing statement is filed by lenders to perfect their
security interest in personal property collateral.
(8.5" x 11", 5 part, 2 sided, with carbon, available imprinted or not imprinted)
Notice to Cosigner for Guaranty of Collateral—English,
Spanish (COSIGN-COL, COSIGNCOL-SE)
The COSIGN-COL is the separate Federal Trade Commission (FTC)
cosigner notice used in a jurisdiction or in a transaction that
exposes the cosigner to liability only after attempts to collect
from the primary borrower fail. The COSIGNCOL-SE version
includes Spanish translation with the English text.
(COSIGN-COL: 8.5" x 3.5", 3 part; COSIGNCOL-SE: 8.5" x 4"; 1 sided,
black ink, available imprinted or not imprinted)
Notice to Cosigner—Federal Trade Commission—
English, Spanish (COSIGN-FTC, COSIGNFTC-SE)
This form is a required FTC notice to inform cosigners of
responsibilities and possible liabilities if the borrower doesn’t
pay his/her debt. The COSIGNFTC-SE version includes Spanish
translation with the English text.
(COSIGN-FTC: 8.5" x 3.5", COSIGNFTC-SE: 8.5" x 4", available in 2- or
3-part versions, 1 sided, black ink, available imprinted or not imprinted)
Notice to Cosigner—Without Garnishment—
English, Spanish (COSIGN-WOG, COSIGNWOG-SE)
The COSIGN-WOG is a separate FTC cosigner notice used in
jurisdictions that limit or restrict the use of garnishment as a
remedy in consumer transactions. The COSIGNWOG-SE version
(COSIGN-WOG: 8.5" x 3.5", COSIGNWOG-SE: 8.5" x 4", 3 part, 1 sided,
Consumer Security Agreement—Multistate (SA-CONS)
This multipurpose agreement is used to create a security interest
in personal property. The SA-CONS-XX is similar to the SA-CONS
with one or more unique requirements of the designated state.
(8.5" x 14", 3 part, 2 sided, brown screen, black ink, imprinted or
not imprinted)
(8.5" x 11", 1 part, imprinted)
19
Residential Real Estate
Many Wolters Kluwer Financial Services’ Fannie Mae and
Freddie Mac documents (such as Security Instruments) will
now be provided through our VMP Mortgage Solutions
business.
VMP Mortgage Solutions (acquired by Wolters Kluwer
Financial Services in 2001) is the market leader in providing
documents, regulatory compliance service and support,
and leading-edge technology to the mortgage industry.
For trusted, quality mortgage solutions, look for the VMP
form designation to appear in future paper documents, the
ARTA Lending Documentation System, ComplianceOne
Solution, Rembrandt Lending System, TSoft SBA
FormMaster+, and our Lending Electronic Documentation
Modules.
FIRST LIEN CONSTRUCTION
FIRST LIEN PURCHASE OR REFINANCE
Uniform Residential Loan Application (VMP21N)
This form is the loan application provided by Fannie Mae and
Freddie Mac for gathering information on the property and the
applicant’s assets and liabilities. The Regulation B appraisal notice
is included on the form, as well as adequate notice and
provisions to collect the required information in compliance with
the “customer” identification requirements of Section 326 of the
USA PATRIOT Act. The form is also available with instructions
to assist the applicant with completing the form.
This form is the loan application provided by Fannie Mae and
Freddie Mac for gathering information on the property and the
applicant’s assets and liabilities. The Regulation B appraisal notice
is included on the form, as well as adequate notice and
provisions to collect the required information in compliance with
USA PATRIOT Act. The form is also available with instructions
to assist the applicant with completing the form.
(8.5" x 28" flat, 8.5" x 14" folded, 1 part, 2 sided, available imprinted
or not imprinted)
or not imprinted)
Fixed-Rate Mortgage Note—Fannie Mae/Freddie Mac
(VMP-5N)
This form is the commercial/agricultural loan document for credit
unions. It can also be used for first lien construction loans.
This form is a closed-end, fixed-rate note required by Fannie Mae
and Freddie Mac and is primarily designed for first lien,
consumer loans.
Home Loan—Credit Unions (HL-CU-XX)
This form was designed for credit unions to be used for closedend, subordinate real estate liens, including home improvement
loans. It contains the single/multiple advance feature. This
document is to be used for closed-end transactions only.
Multipurpose Fixed-Rate Note and Rider Kit
(MPFR-KIT-XX)
These forms are designed for more flexible fixed-rate payments,
including balloon payments for first liens. The rider is used with
the Fannie Mae and Freddie Mac security instrument.
Real Estate Security Instrument (RE-DT-XX, RE-MTG-XX)
(Note: 8.5" x 14", 1 part, 2 sided, not imprinted; Rider: 8.5" x 14", 1 part, 1
sided, not imprinted)
A deed of trust and a mortgage for closed-end consumer
residential or subordinate residential transactions, including
vacant lots and consumer construction loans.
(RE-DT-XX: 8.5" x 14", plus .5" perf; 2 part; 2 sided; available imprinted
or not imprinted)
(RE-MTG-XX: 8.5" x 14", plus .5" perf; available in 2- or 3-part versions;
2 sided; available imprinted or not imprinted)
Real Estate Security Instrument—Fannie Mae/
Freddie Mac (VMP-6)
This form is required by Fannie Mae and Freddie Mac and is
primarily designed for first lien, closed-end, and consumer
residential real estate loans.
(8.5" x 14", plus .5" perf; available in 3- or 4-part versions; 2 sided;
not imprinted)
20
FIRST LIEN ADJUSTABLE RATE
Real Estate Security Instrument (VMP-6)
This form is required by Fannie Mae and Freddie Mac and is
primarily designed for first lien, closed-end, and consumer
residential real estate loans.
This Fannie Mae and Freddie Mac loan application includes the
Regulation B appraisal notice, as well as adequate notice and
identification requirements of Section 326 of the USA PATRIOT
Act. The form is also available with instructions to assist the
applicant with completing the form.
or not imprinted)
Consumer Handbook Adjustable Rate Mortgage (VMP20)
This booklet must be provided to the applicant(s) at the time of
application. It explains the advantages and disadvantages of
obtaining an adjustable rate mortgage loan.
(8.5" x 14", plus .5" perf; available in 3- or 4-part versions; 2 sided;
not imprinted)
Adjustable Rate Mortgage—Change Notice
(LONG-ARM-CHG)
This form is designed for adjustable rate loan transactions
subject to Truth in Lending and should be used in those instances
where the term of the loan or the amount of the final payment
will change with a change in the interest rate.
(4" x 8.25", 24 pages, available imprinted or not imprinted)
HOME EQUITY INSTALLMENT (CLOSED END)
Adjustable Rate Mortgage Disclosure (ARM-DISC-2PT)
Second Mortgage or Home Improvement Loan
Application (SMLA, SMLA-WOGM)
This form must be given to the applicant(s) at the time of loan
application, receipt of an application fee, or inquiry by an
applicant. It provides a general overview of the adjustable rate
loan program that the applicant has requested.
(8.5" x 11", 2 part, 1 sided, imprinted)
Adjustable Rate Note—Fannie Mae, Freddie Mac
(VMP-822)
This kit is a closed-end, adjustable rate note and rider required
by Fannie Mae and Freddie Mac and is designed for first lien,
consumer loans. They provide for the use of the one-year Treasury
index with a two percent periodic cap. It is used with
the Security Instrument (MD-1-XX).
[8.5" x 11", 2 part (Rider: 1 part), 2 sided, black ink, not imprinted]
Adjustable Rate Note and Rider Kit (ADJ-KIT-XX)
These applications collect information for second mortgage or
home improvement loans and include a Regulation B appraisal
notice. They are applicable for loans secured by one- to four-family
residential dwellings (including mobile homes and condominiums)
and include adequate notice and identification requirements of
Section 326. SMLA includes government monitoring information.
(8.5" x 14", 1 part, 2 sided, padded, brown ink, available imprinted
or not imprinted)
Home Loan—Credit Unions (HL-CU-XX)
This form was designed for credit unions to be used for closedend, subordinate real estate liens, including home improvement
loans. It contains the single/multiple advance feature. This
document is to be used for closed-end transactions only.
These forms are designed for more flexible adjustable rate
alternative payments and indices, including balloon payments
for first liens. The rider is used with the Fannie Mae and Freddie
Mac Security Instrument.
(Note: 8.5" x 22", 1 part, 2 sided; Rider: 8.5" x 22", 1 part, 2 sided,
not imprinted)
[8.5" x 14", plus .5" perf; 2 part (RE-MTG-XX: available in 2- or 3-part
versions); 2 sided; available imprinted or not imprinted]
residential or subordinate residential transactions, including
vacant lots and consumer construction loans.
21
HOME EQUITY LINE OF CREDIT (OPEN END)
Federal Reserve Board Consumer Handbook (VMP483)
This home equity booklet must be provided to the borrower(s)
at the time of application. It explains the advantages and
disadvantages of obtaining open-end credit secured by a home.
(4" x 8.25", 12 pages, blue and beige, black ink, available imprinted
or not imprinted)
Home Equity Loan Application (HE-APP, HE-APP-SL)
These applications are used for open-end credit secured by
the borrower’s home. The applications help you comply with
the Equal Credit Opportunity Act and Regulation B, including
providing notice of the borrower’s right to receive a copy of an
appraisal. They include adequate notice and collect the required
information to comply with the “customer” identification requirements of Section 326 of the USA PATRIOT Act. The HE-APP-SL
includes government monitoring information.
Home Equity Line of Credit Agreement and Disclosure
(OCP-HE-XX)
This note or “line of credit” agreement is customized to reflect
your required Regulation Z open-end home equity credit
disclosures, which you must provide at the time of closing.
We customize each disclosure to help describe your individual
program. A clear, orderly menu work sheet and instructions help
make the process of customizing your disclosure to your specific
home equity programs easier.
(8.5" x 14", available in 3- or 4-part versions in most jurisdictions,
2 sided, imprinted)
Open-End Real Estate Security Instrument
(OCP-REMTG-XX, OCP-REDT-XX)
These forms are for cases in which real estate is part of the
collateral, and therefore, a real estate security instrument is
needed. These security instruments are designed specifically
for home equity lines of credit.
[8.5" x 14", 1 part, 2 sided, available padded (100/pad) or unpadded,
blue and black, not imprinted]
(Generally, 8.5" x 14", plus .5" perf; 2 sided; available imprinted
or not imprinted)
Good Faith Estimate of Fees to Third Party (HE-FEES)
Periodic Statement to Accompany Home Equity
Software (OCP-PS-1)
This document is used to itemize fees to be paid to third parties,
such as appraisal fees, taxes, title insurance, etc. On the initial
disclosure, you include a lump sum estimate of the fees along
with a statement that the consumer can ask for an itemization
of those fees. This form is used to disclose that itemization.
This form is a periodic statement that is sent to the consumer
reflecting the payment due and the status of the open-end account.
(8.5" x 11", 1 part, 2 sided, gray screen, blue ink, available imprinted
or not imprinted)
Home Equity Line of Credit Disclosure (HE-DISC-2PT)
Regulation Z requires this disclosure to be provided to the
borrower when applying for open-end home equity lines of
credit. We customize each disclosure to help describe your
individual program. A clear, orderly menu work sheet and
instructions help make the process of customizing your
disclosure to your specific home equity programs easier.
Freeze Notice (HE-FRZ)
This form is used in situations where the lender wishes to
terminate or prohibit additional extensions of credit for a home
equity account. A credit union is required to send notice of the
action to the member and this form will assist in fulfilling that
requirement.
(8.5" x 14", 2 part, 1 sided, imprinted)
22
DISCLOSURES AND ANCILLARY DOCUMENTS
HUD Special Information Booklet (VMP18)
This booklet must be given at the time of application or within
three business days. It explains the settlement or closing process
for real estate loans. The booklet is not required for refinances,
closed-end subordinate liens, reverse mortgages, or open-end
home equity lines of credit when the HEB is provided.
Good Faith Estimate of Settlement Costs (RESPA-GFE)
Given at application (or within three business days), this RESPA
disclosure provides an estimated breakdown of the settlement
charges a borrower will likely pay at the time of settlement.
Early Truth-in-Lending Disclosure (TL-EARLY)
Under Regulation Z, lenders are required to provide a disclosure
at application (or within three business days) of the costs of
credit for residential mortgage transactions. Our TL-EARLY form
allows for estimates of the required fees.
Notice of Right to Receive Copy of Appraisal
(REGB-APPR)
The form is required by Regulation B and is required if a lender
does not always provide a copy of the appraisal in all one to four
residential real estate and mobile home loans, whether or not
attached to real estate.
Servicing Disclosure (RESPA-SDS)
(DN-FCRA-C)
Real estate transactions subject to RESPA require that this
statement is provided at the time of application. It advises
the member that the right to collect loan payments could be
transferred, and discloses to your applicants a three-year
history of loan service transferring.
scoring system.
Government Monitoring Information (MONITOR C)
This form collects an applicant’s race or national origin and
gender information for government monitoring of the lender’s
fair lending practices. Used in conjunction with your loan
application, it helps meet Regulation C (HMDA) and Regulation B
(ECOA) requirements.
When improved real estate that secures a loan is located in a
Special Flood Hazard Area, this required disclosure serves as a
notice to the borrower and the servicer, and as a record of receipt
requirements.
Account Information Sheet (AIS-CU)
This document gathers the additional information to comply with
USA PATRIOT Act. Use with the Membership Application and
Account Agreement (MPAA).
(8.5" x 11", 1 part, 1 sided, 100/pkg.)
Private Mortgage Insurance—Lender Paid (PMI-LP)
This document is meant to fulfill the disclosure requirements at
the time of commitment for private mortgage insurance that is
lender paid. A generic analysis must be created by the user and
attached to the PMI-LP in order to fulfill the requirements.
23
DISCLOSURES AND ANCILLARY DOCUMENTS (cont.)
HUD Settlement Statement (HUD-1A, HUD-1-KIT)
The HUD-1-KIT is given at closing to set forth charges for the
purchase of a one- to four-family residential property. The
HUD-1A is given when a seller is not a part of the transaction
(e.g., refinancing or home improvement loans). These forms
are designed to help meet RESPA requirements.
(HUD-1A: 8.5" x 14", 3 part, 1 sided, available imprinted or not imprinted)
(HUD-1-KIT: 8.5" x 14", 5 part, 1 sided, not imprinted)
Truth-in-Lending Disclosure (TL-DRV-S)
This is required when early disclosures (RESPA) are not required,
or in situations where the annual percentage rate (APR) disclosed
with the Truth in Lending has changed significantly.
(8.5" x 14", plus .5" perf; 3 part; 1 sided; black ink; available imprinted
or not imprinted)
Privacy Disclosure (PRIV-DISC, PRIV-DISC-OPT)
These disclosures are tailored to reflect your credit union’s policy
regarding member information and to comply with federal and state
Gramm-Leach-Bliley Act regulations, legislation, and case law.
[(PRIV-DISC: 2- to 4-panel, PRIV-DISC-OPT: 4- to 6-panel), various cover
designs, black ink, imprinted]
Notice of Right of Rescission (RR-GEN, RR-REFI)
These notices are required under Regulation Z and advise the
consumer of the right to cancel a nonpurchase money loan
secured by a principal dwelling. They are often used when
improvements are made on a borrower’s principal home.
(8.5" x 11", 1 part, 1 sided, 100/pad, available imprinted or not imprinted)
Satisfaction of Mortgage/Deed of Trust (SAT-XX)
This form allows the lien holder to execute this document upon
payment of the real estate debt and records the document in the
appropriate jurisdiction. The Mortgage/Deed of Trust release form
is for corporate use only.
Notice of Right of Rescission (OCP-RR-OPEN,
OCP-RR-ADD, OCP-RR-CRED, OCP-RR-SEC)
These notices, required under Regulation Z, instruct the consumer
regarding his/her right to cancel a nonpurchase money loan
secured by a principal dwelling. The “OPEN” version is used to
open a line of credit. The “ADD” version is used when adding a
security interest. The “CRED” version is used when increasing
the credit limit. The “SEC” version is used when increasing the
amount of security. We use Regulation Z model language.
(8.5" x 11", 1 part, 1 sided, 100/pad, canary, available imprinted
or not imprinted)
Private Mortgage Insurance—Borrower Paid (PMI)
This is designed to fulfill the requirements for fixed-rate,
variable-rate, high-risk (Fannie Mae and Freddie Mac defined),
and high-risk (lender defined) loans.
Affiliated Business Arrangement Disclosure
(RESPA-CBA)
This disclosure must be given at the time a referral for services
is made or if the third party is required by the lender to provide
those settlement services.
Request for Taxpayer Identification Number (W-9)
This form is used to verify a borrower’s tax identification number
or social security number.
Other Residential Real Estate Paper Products Include:
• Uniform Residential Appraisal Report (URAR)
Notice of Transfer of Servicing Rights (RESPA-NTS)
• Standard Flood Hazard Determination (SFHD)
This form is provided to members prior to the transfer of
mortgages to advise them that a change will take place. It reflects
model RESPA text.
• Request for Verification (VRML, FNMA-1005)
24
Member Notification/Education/Awareness
COMBINATION MARKETING, APPLICATION,
AND DISCLOSURE BROCHURES
CONSUMER EDUCATION
Personal Line of Credit Combination Brochure
(PCL-COMB-BRO)
This booklet must be given at the time of application or within
three business days. It explains the settlement or closing process
for real estate loans. The booklet is not required for refinances,
closed-end subordinate liens, reverse mortgages, or open-end
home equity lines of credit when the HEB is provided.
This is a combination of a marketing brochure, loan application,
and credit agreement for overdraft protection. We use a clear,
menu-styled work sheet and instructions to better customize each
disclosure to your program, helping you describe your specific
policies to your members. This brochure also includes adequate
notice information and collects the required data to comply with
the “customer” identification requirements of the USA PATRIOT Act.
(17" x 17" open, 3.5" x 8.5" folded; black and mauve, black and blue,
or black and green; black ink)
Home Equity Credit Line Promotional Brochure
and Application (OCP-BRO/HE)
Our package provides a powerful, convenient tool for growing
your home equity program. It includes adequate notice information
and collects the required data to comply with the “customer”
identification requirements of the USA PATRIOT Act. This simple,
attractive brochure also provides marketing language to promote
your program. Plus, we’ve included the open-end credit application,
with or without government monitoring, in the same handy
brochure. We use a clear, menu-styled work sheet and instructions
to better customize each disclosure to your program to help you
describe your specific policies to your members.
(14" x 8.5", folds to 3.5" x 8.5", 2 sided, imprinted, blue and beige,
black ink)
Consumer Handbook With Combined Disclosure and
Application (HEB-D/A, HEB-D/A-SL)
This brochure combines your customized home equity disclosure
(HE-DISC), the application (HE-APP), and the Federal Reserve
Board Consumer Handbook (HEB). The HEB-D/A-SL includes
government monitoring information. It also contains adequate
notice information and collects the required data to comply with
the “customer” identification requirements of the USA PATRIOT
Act. We use a clear, menu-styled work sheet and instructions to
better customize each disclosure to your program, helping you
describe your specific policies to your members.
HUD Special Information Booklet (VMP18)
Consumer Handbook Adjustable Rate Mortgage
(VMP483)
This booklet must be provided to the applicant(s) at the time
of application. It explains the advantages and disadvantages
of obtaining an adjustable rate mortgage loan.
Federal Reserve Board Consumer Handbook (VMP20)
This home equity booklet must be provided to the borrower(s)
at the time of application. It explains the advantages and
disadvantages of obtaining open-end credit secured by a home.
(4" x 8.25", 12 pages, blue and beige, black ink, available imprinted
or not imprinted)
Mortgage Planning Guide (MPG)
This guide is designed to assist potential borrowers in understanding the mortgage loan process from application to closing.
Available in either a gray linen or greenbrier folder with six
standard or custom inserts. Custom Mortgage Planning Guides
with custom inserts are also available.
(Folder: 9" x 12", 2 pockets, die cut for 2 business cards, available
imprinted or not imprinted, 80# greenbrier, embossed)
(Inserts: 6.5" x 8.5" to 8.5" x 11.5" in 1" increments, 70# gray linen
with green and gray ink)
(4" x 8.5", 12 pages, blue and beige, black ink, available imprinted on
cover and disclosure or disclosure only)
25
Installment Contracts
COMMERCIAL INSTALLMENT
MANUFACTURED HOUSING CONTRACTS
Commercial Installment Contracts (CIC, CIC-XX)
Universal Credit Application (UCA, UCA/CWS)
These Retail Installment Contracts are for commercial, business,
or agricultural purposes. The CIC can be used for the commercial
sale of construction equipment, trucks of all types, and agricultural
equipment.
These applications are used to obtain the typical information
needed when underwriting a consumer loan, such as the
applicant’s personal information, income, assets and liabilities,
and loan type requested. A creditor work sheet to assist in
analyzing the information is included in the UCA/CWS.
(8.5" x 17", 3 part, brown screen, black ink, available imprinted
or not imprinted)
Plus, our CIC gives you this list of features:
• The promise to pay, the security agreement, and an
assignment—all in one document;
(UCA/CWS: 8.5" x 14", 1 part, 2 sided, gray screen, black and blue ink,
• State-specific versions that address issues unique to
your area;
Manufactured Home Retail Sales Installment Contracts—
Variable Interest, Simple Interest (RS-VI-MH, RS-SI-MH)
• A detailed ”Summary of Transaction” that assists the seller
in explaining the transaction to the buyer;
• Plenty of room to describe the purchased property and any
property traded in;
• A security agreement that covers the items purchased, as
well as ”proceeds, accessions, attachments, accessories,
and equipment placed in or on the property...”;
• An optional section that allows the seller to obtain—as part
of the sale—the buyer’s agreement to purchase a ”service
contract” covering the items purchased;
• A section for the seller to address optional credit insurance;
and
• The entire document is written in a concise, easy-to-understand
format.
State-Specific Availability
The multistate Form CIC may be used in 20 states (Alaska,
Arkansas, Colorado, Connecticut, Idaho, Indiana, Kentucky,
Maine, Massachusetts, Nevada, New Jersey, New Mexico,
New York, Oklahoma, Rhode Island, South Dakota, Tennessee,
Utah, Washington, and Wyoming). A state-specific version is
available for each of the states not listed above.
Designed for the purchase of “manufactured homes” as defined
by the National Manufactured Home Construction and Safety
Standards Act, these contracts combine the promise to pay,
security agreement, and Regulation Z disclosures.
(RS-VI-MH: Generally, 8.5" x 22.5"; available in 4- or 5-part versions;
(RS-SI-MH: Generally, 8.5" x 20"; available in 4- or 5-part versions;
(UCC-1-XX)
The state-specific UCC-1-XX financing statement is filed by lenders
to perfect their security interest in personal property collateral.
(8.5" x 11.62", 5 part, 2 sided, with carbon, available imprinted
or not imprinted)
residential transactions, including vacant lots and consumer
construction loans.
or not imprinted)
(RE-MTG-XX: 8.5" x 14", plus .5" perf; available in 2- or 3-part versions;
26
HOME IMPROVEMENT CONTRACTS
Credit Application for Property Improvement Loan
(HUD-56001)
This application is submitted to obtain credit guaranteed through
the Federal Housing Administration (FHA) under the provisions of
Title I of the National Housing Act.
(17" x 11" flat, 8.5" x 11" folded, 1 part, 2 sided, not imprinted)
Second Mortgage or Home Improvement Loan
Application (SMLA, SMLA-WOGM)
These applications are designed to collect information for
second mortgage or home improvement loans. The SMLA
version includes government monitoring information. Both
include a Regulation B appraisal notice and are applicable for
loans secured by one- to four-family residential dwellings.
(8.5" x 14", 1 part, 2 sided, padded, brown ink, available imprinted
or not imprinted)
Real Estate Security Instrument (RE-DT-XX,
RE-MTG-XX)
residential transactions, including vacant lots and consumer
construction loans.
or not imprinted)
(RE-MTG-XX: 8.5" x 14", plus .5 perf; available in 2- or 3-part versions;
Door-to-Door Cancellation Form (FTC-DTD-NRC,
DTD-NRC-XX)
These forms are designed to help meet the Federal Trade
Commission’s (FTC) requirements of the “Door-to-Door Sales”
rule. It is given to the member at purchase and explains how
and when he/she may cancel the transaction. Each state also
has requirements, and while many are met by providing the FTC
form, the DTD-NRC-XX is designed to help comply with certain
state-specific requirements.
Home Improvement Retail Sales Installment Contracts
(RS-SI-HI)
(FTC-DTD-NRC: 8.5" x 11", 4 part, 1 sided, available imprinted
or not imprinted)
These indirect lending contracts are used for products and
services for home improvement projects and allow transactions
to be unsecured or secured by goods and/or real estate. They
include a security agreement for goods, a reference to a
mortgage or deed of trust when secured by real estate, and
Regulation Z disclosures.
(DTD-NRC-XX: 8.5" x 11", 5 part, 1 sided, available imprinted
or not imprinted)
(8.5" x 17", available in 4- or 5-part versions, available imprinted
or not imprinted)
Completion Certificate—Property Improvement
(HUD-56002)
Notice of Right of Rescission (RR-GEN)
This notice is required under Regulation Z and instructs the
consumer of the right to cancel a nonpurchase money loan
secured by a principal dwelling. It is often used when
improvements are made on a borrower’s principal home.
(8.5" x 11", 1 part, 1 sided, 100/pad, available imprinted or not imprinted)
This HUD form is used with the FHA Title I Home Improvement
program. It acknowledges that the improvements have been
completed. It is required for both direct and indirect home
improvement loan transactions.
27
Truth-in-Lending Disclosure (TL-EARLY)
Request for Information for Government Monitoring
Purposes (MONITOR C)
Under Regulation Z, lenders are required to provide a disclosure
at application (or within three business days) of the costs of
credit for residential mortgage transactions. Our TL-EARLY form
allows for estimates of the required fees.
This form collects an applicant’s race or national origin and
gender information for government monitoring of the lender’s
fair lending practices. Used in conjunction with your loan
application, it helps meet Regulation C (Home Mortgage
Disclosure Act—HMDA) and Regulation B (Equal Credit
Opportunity Act—ECOA) requirements.
(8.5" x 11", 1 part, 1 sided, 100/order)
RESPA—Servicing Disclosure (RESPA-SDS)
Real estate transactions subject to RESPA require that this
statement is provided at the time of application. It advises
the member that the right to collect loan payments could be
transferred, and discloses to your applicants a three-year history
of loan service transferring.
Request for Verification (VRML, FNMA-1005)
Our VRML form allows you to confirm rent, mortgage, or other
outstanding loans of applicants. Use the FNMA-1005 for
validating employment status of a prospective borrower. This
form accommodates a window envelope for easy mailing.
(VRML: 8.5" x 11", 4 part, 1 sided, not imprinted)
(FNMA-1005: 8.5" x 11", available in 2- or 4-part versions, 1 sided,
not imprinted)
Standard Flood Hazard Determination (VMP525)
and SFHD Instructions
This standard form is used for determining whether a building or
mobile home is located within an identified Special Flood Hazard
Area (SFHA). It helps ensure that flood insurance is purchased for
buildings within SFHAs. Use with the FIN when applicable.
RESPA—Good Faith Estimate (RESPA-GFE)
When improved real estate that secures a loan is located in an
SFHA, this required disclosure serves as a notice to the borrower,
notice to the servicer, and record of receipt.
Given at application (or within three business days), this RESPA
disclosure provides an estimated breakdown of the settlement
charges a borrower will likely pay at the time of settlement.
Truth-in-Lending Amount Financed Itemization (AFI)
This is a separate “Itemization of Amount Financed” document
to be used in consumer transactions that contain a complex fee
structure. It’s used in conjunction with a separate Truth-in-Lending
disclosure or Wolters Kluwer Financial Services’ combination
consumer notes.
28
(DN-FCRA-C)
Privacy Disclosure (PRIV-DISC-CU, PRIVDISCOPTCU)
In many commercial situations, a guaranty becomes necessary
to manage your risk. These forms allow you to require payment
on guaranty without first attempting to collect from the borrower.
by Regulation B.
These disclosures are tailored to reflect your credit union’s
policy regarding member information and comply with all
federal and state Gramm-Leach-Bliley Act regulations,
legislation, and case law.
(8.5" x 14", 2- or 3-part versions, 2 sided, available imprinted or
not imprinted)
[(PRIV-DISC: 2- to 4-panel, PRIV-DISC-OPT: 4- to 6-panel), various cover
designs, black ink, imprinted]
HUD Settlement Statement (HUD-1-KIT)
Notice of Placement of Insurance (CPINS)
This disclosure is required when insurance coverage lapses
and the lender obtains insurance to protect their interest in
the property or collateral.
This form is the settlement statement required for RESPA loans
when there is both a borrower and a seller. It contains necessary
information for the seller’s tax information.
HUD Settlement Statement (HUD-1A)
Notice to Cosigner—Federal Trade Commission
(COSIGN-FTC, COSIGNFTC-SE)
This form is a required Federal Trade Commission (FTC) notice to
inform cosigners of responsibilities and possible liabilities if the
borrower doesn’t pay his/her debt. The COSIGNFTC-SE version is
a Spanish translation with the English text.
(COSIGN-FTC: 8.5" x 3.5", COSIGNFTC-SE: 8.5" x 4", available in 2- or
3-part versions, 1 sided, black ink, available imprinted or not imprinted)
Debt Cancellation Disclosure (DEBTCANCDISC)
This document is designed to allow a creditor to exclude voluntary
debt cancellation fees from the finance charge. It only addresses
Regulation Z issues and does not attempt to address any state
law disclosures or contract requirements. State-specific disclosures
for Colorado are offered under the form name GAP-NOT-CO and
GAPCANC-CO.
(8.5" x 5.5", 2 part, 1 sided, black ink, available imprinted or not imprinted)
Agreement to Provide Insurance (API-GEN)
coverage needed. It supports a number of different collateral
types and can be used in consumer and commercial transactions.
This statement is given at closing to set forth charges for one- to
four-family residential property where a seller is not a part of the
transaction (e.g., refinancing or home improvement loans). It is
designed to help meet RESPA requirements for nonpurchase
money real estate transactions.
RESPA—Notice of Assignment, Sale, or
Transfer of Servicing Rights (RESPA-NTS)
This form is provided to members prior to the transfer of
mortgages to advise them that a change will take place.
It reflects model RESPA text.
Request for Taxpayer Identification Number
and Certificate (W-9)
This form is used to verify a tax identification number or social
security number.
29
MOTOR VEHICLE CONTRACTS
GOODS AND SERVICES CONTRACTS
Credit Application for Retail Indirect Motor Vehicle
(RS-MV-APP)
Universal Credit Application (UCA, UCA-FAX)
This application is to be used specifically for the retail (indirect)
sale or lease of a new or used motor vehicle. You and your
applicants will like the simple format. It’s designed to be faxable
and helps you comply with both Regulation B and the Equal
Credit Opportunity Act.
Odometer Disclosure Statement (ODS)
These applications are used to obtain the typical information
needed when underwriting a consumer loan, such as the
applicant’s personal information, income, assets and liabilities,
and loan type requested. They include adequate notice
and collect the required information to comply with the
“customer” identification requirements of Section 326 of
the USA PATRIOT Act.
This federal disclosure is required to report the mileage of the
vehicle at the time of transfer of ownership.
(UCA-FAX: 8.5" x 11", 1 part, 2 sided, black ink, padded/100, available
(8.5" x 7", 2 part, 1 sided, black ink, not imprinted)
Universal Credit Application With Creditor Work Sheet
(UCA/CWS)
Motor Vehicle Retail Sales Installment Contracts—
Precomputed Interest, Simple Interest, Simple Interest—
Balloon (RS-PAC-MV, RS-SI-MV, RS-SI-MVB)
These contracts are used to document the financing of a
consumer’s retail purchase of a new or used automobile. Both
precomputed and simple interest documents include Regulation Z
FED box and insurance disclosures. The designs are consistent
and have state-specific language for all 51 jurisdictions.
This application is used to obtain the typical information needed
when underwriting a consumer loan, such as the applicant’s
personal information, income, assets and liabilities, and loan type
requested. A creditor work sheet to assist in analyzing the
information is included.
(8.5" x 14", 1 part, 2 sided, gray screen, black and blue ink, available
[(RS-SI-MVB: 8.5" x 20"), 8.5" x 17", 4 part, 2 sided, imprinted or
not imprinted]
Goods and Services Retail Sales Installment Contracts—
Precomputed Interest, Simple Interest, Simple Interest—
Balloon (RS-PAC-GS, RS-SI-GS, RS-SI-GSB-XX)
MOTOR VEHICLE LEASE
These contracts are used to document the financing of a
consumer’s retail purchase of items or services, such as furniture,
major appliances, stereo components, personal computers, or
plastic surgery. Both precomputed or simple interest documents
include Regulation Z FED box and insurance disclosures.
Motor Vehicle Lease—Closed End (MVL-CE-MP-XX)
Our multistate motor vehicle lease, used in 33 states—and the
remaining leases that are state specific—are designed to meet
federal Regulation M requirements. The motor vehicle lease is
for closed-end lease transactions with equal monthly payments
and can be used for either business or consumer purposes. It will
make the lessee responsible for any GAP liability. A section of the
contract allows the lessee to remove that liability by purchasing a
separate GAP waiver or insurance contract.
[(RS-SI-GSB-XX: 8.5" x 20"), 8.5" x 17", 4 part, 2 sided, imprinted or
not imprinted]
[8.5" x 14", 1 sided (8.5" x 17", 2 sided), 4 part, black ink, available
imprinted or not imprinted]
30
(DN-FCRA-C)
(8.5" x 11", 1 part, 1 sided, 100/order)
Agreement to Provide Insurance (API-GEN)
coverage needed. It supports a number of different collateral
types and can be used in consumer and commercial transactions.
Debt Cancellation Disclosure (DEBTCANCDISC)
This document is designed to allow a creditor to exclude
voluntary debt cancellation fees from the finance charge. It
only addresses Regulation Z issues and does not attempt to
address any state law disclosures or contract requirements.
State-specific disclosures for Colorado are offered under the
form name GAP-NOT-CO and GAPCANC-CO.
(8.5" x 5.5", 2 part, 1 sided, black ink, available imprinted or not imprinted)
Notice of Placement of Insurance (CPINS)
This disclosure is required when insurance coverage lapses and
the lender obtains insurance to protect their interest in the
property or collateral.
In many commercial situations, a guaranty becomes necessary
to manage risk. These forms allow you to require payment on
guaranty without first attempting to collect from the borrower.
by Regulation B.
(8.5" x 14", 2- or 3-part versions, 2 sided, available imprinted or
not imprinted)
Notice to Cosigner—Federal Trade Commission
(COSIGN-FTC, COSIGNFTC-SE)
This form is a required Federal Trade Commission (FTC) notice to
inform cosigners of responsibilities and possible liabilities if the
borrower doesn’t pay his/her debt. The COSIGNFTC-SE version is
a Spanish translation with the English text.
[(COSIGN-FTC: 8.5" x 3.5", COSIGNFTC-SE: 8.5" x 4"), available in 2- or
3-part versions, 1 sided, black ink, available imprinted or not imprinted]
Notice to Cosigner Without Garnishment—
English, Spanish (COSIGN-WOG, COSIGNWOG-SE)
The COSIGN-WOG is a separate FTC cosigner notice used in
jurisdictions that limit or restrict the use of garnishment as a
remedy in consumer transactions. The COSIGNWOG-SE version
(COSIGN-WOG: 8.5" x 3.5", COSIGNWOG-SE: 8.5" x 4", 3 part, 1 sided,
(UCC-1-XX)
The state-specific UCC-1-XX financing statement is filed by lenders
to perfect their security interest in personal property collateral.
(8.5" x 11.62", 5 part, 2 sided, with carbon, available imprinted or
not imprinted)
Privacy Disclosure (PRIV-DISC-CU, PRIVDISOPTCU)
These disclosures are tailored to reflect your credit union’s policy
regarding member information and comply with all federal and
state Gramm-Leach-Bliley Act regulations, legislation, and case law.
(PRIV-DISC: 2- to 4-panel, PRIV-DISC-OPT: 4- to 6-panel, various cover
designs, black ink, imprinted)
31
Mortgage Member Education
Wolters Kluwer Financial Services offers documents and
lending materials, regulatory compliance support and
services, and technology to help you grow your business,
manage risk, and become more efficient.
Products include the most widely accepted mortgage
documents on the secondary market and leading-edge
technology for the development, maintenance,
customization, and Internet delivery of documents.
Wolters Kluwer Financial Services brings you a broader
choice of proven mortgage products and services. This
page features only a sample of the mortgage solutions
available.
MORTGAGE CONSUMER EDUCATION
Protect Your Family From Lead in Your Home
(VMP 323)
A Guide to Mortgage Refinance (VMP 322)
This lead hazard pamphlet informs people about how to
reduce lead exposure in their home. It was developed by the
Environmental Protection Agency in response to congressional
concerns over public knowledge of lead-based paint exposure in
homes. This pamphlet is also available in a Spanish version.
This guide provides basic information to borrowers about
refinancing home mortgages. It is included in the Mortgage
Refinance Kit—VMP 123R—or may be purchased separately.
(8.5" x 11" open, 8.5" x 3.67" folded)
(8.5" x 5.5", 13 pages)
Home Mortgages: Understanding the Process and Your
Right to Fair Lending (VMP 465)
Published for consumers by the Federal Reserve System, this
pamphlet discusses the mortgage process for prospective
homebuyers. It covers federal laws offering borrowers protection
regarding home ownership.
(18" x 12" open, 9" x 4" folded)
A Consumer’s Guide to Mortgage Refinancing
(VMP 480)
The Federal Reserve Board encourages lenders to use this pamphlet
to inform consumers of the mortgage refinancing process.
(8.5" x 11" open, 8.5" x 3.67" folded)
A Consumer’s Guide to Mortgage Lock-Ins (VMP 481)
Lenders are encouraged by the Federal Reserve Board to
use this pamphlet to inform consumers of the mortgage
lock-in process.
(17" x 11" open, 8.5" x 3.67" folded)
Warning: Be Honest When Applying for a HUD
Mortgage Loan (VMP 388)
The Department of Housing and Urban Development (HUD)
strongly suggests the use of this pamphlet that warns borrowers
of the consequences from dishonest transactions when applying
for a HUD loan. It also describes the types of transactions HUD
considers as dishonest.
(8.5" x 11" open, 8.5" x 3.67" folded)
How to Avoid Foreclosure (VMP 563)
This HUD pamphlet must be sent to each delinquent mortgagor
with a lender-specific Notification to Homeowner between day
35 and 45 of any delinquency. It outlines steps that borrowers
should take to avoid mortgage default and foreclosures.
(8.5" x 11" open, 8.5" x 3.67" folded)
Home Buyer’s Guide to Environmental Hazards
(VMP 464)
This brochure is designed to help homebuyers find answers to
their environmental concerns in the home buying process.
A Consumer’s Guide to Mortgage Settlement Costs
(VMP 482)
(8.5" x 4", 26 pages)
This pamphlet helps inform consumers of the costs of the
mortgage settlement process, and as with VMP 480 and
VMP 481, lenders are encouraged to use this pamphlet.
Guide to Single Family Home Mortgage Insurance
(VMP 487)
(17" x 11" open, 8.5" x 3.67" folded)
This guide provides brief descriptions of and eligibility
requirements for the principal single-family FHA mortgage
insurance programs.
(8.5" x 4", 20 pages)
32
Education and Reference Solutions
Your staff’s primary responsibility is to maintain member
relations and ensure that the proper procedures are followed
during transactions. For this reason, training and continuing
education are crucial, especially when you factor in staff turnover
and the increasing complexity of regulatory issues.
Compliance Trends Telephone/Internet Training
We offer training and educational solutions in a variety of
learning formats, including live seminars, Telephone/Internet
Training, and printed or electronic manuals on selected topics.
For more information on our Telephone/Internet Training,
and to learn about available sessions, visit our web site at
www.WoltersKluwerFS.com/CompTrends.
Training for you and your staff isn’t an event, it’s an ongoing
process. Consumer and commercial, direct and indirect, open and
closed end, Wolters Kluwer Financial Services can help you gain
and sustain the knowledge base your lending operations need.
Our Telephone/Internet Training combines the interactivity of a
live seminar with the convenience and affordability of on-site
training. It gives you timely, trusted information on critical issues
in convenient 90-minute sessions.
Wolters Kluwer Financial Services Compliance Brief
Review our comprehensive library of electronic newsletters and
subscribe to those covering news and topics that interest you
most at www.WoltersKluwerFS.com/enews.
ComplianceHeadquarters.com
ComplianceHeadquarters.com is an online resource that provides
reliable, convenient, and understandable regulatory compliance
information on the latest compliance issues regarding lending,
deposit, IRA, privacy, and other hot topic issues.
ComplianceHeadquarters.com makes compliance accessible and
understandable for newcomers, yet also gives those with more
experience the in-depth information they’re looking for.
33
Online Training
Compliance University™ On-Line Learning
Discover excellence in staff education for today’s credit union
with the most up-to-date, credit union-specific, and SCORMcompliant content. And, such proven knowledge is made even
more beneficial and accessible through the use of the most
current technology and robust administrative capabilities to help
learners quickly navigate and administrators efficiently manage
and track the organization’s entire training program.
Compliance University offers a library pricing framework
specifically designed to help you create a precise training
program to meet your distinct training objectives and the unique
needs of your staff. Select your library size (20 course, 55 course,
110 course, or the full library of all courses) and your range of
users for one flat fee. License only the courses you want for just
the users that require training. You can even swap courses at no
additional charge during the year (as long as you stay within your
library tier and user range).
Just a few of the courses and their topics are:
• Commercial Compliance Overview
• Consumer Installment Loan Compliance Overview
• FACT Act Overview
• FACT Act: Identity Theft Red Flags
• Fair Credit Reporting Act Overview
• Fair Lending Overview
Advantages of our Online Learning
• Streamline your credit union’s training program, saving you
time and money
• Manage and organize office-based and e-learning resources,
courses, and events
• Build a corporate learning environment that fits your dynamic
work processes
• Maintain regulatory compliance with effective reporting and
tracking capabilities
• Establish a competency-based learning system to increase
productivity
• Determine development opportunities for staff through gap
analysis and course curriculum modeling
• Track individual and group progress with premier IBM®
Learning Management System capabilities
• A series of “soft-skills” training courses are available for
tellers and member service representatives
• Each course is available individually, allowing you the
flexibility to select which courses your institution needs
We have a long list of courses available on topics related to
lending, deposit, IRA, Bank Secrecy Act (BSA), anti-money
laundering (AML), and other issues that affect your credit union.
And, new courses continue to be developed. Check our web
site at www.WoltersKluwerFS.com/complianceu for additional
courses and to view a demo.
• High-Cost Mortgages
• Home Equity (Open-End) Credit
• Home Mortgage Disclosure Act—Regulation C
• Member Business Lending
• Member Business Lending Documentation
• Mortgage Fraud: Detection and Prevention
• Truth-in-Lending Act—Regulation Z
34
P.O. Box 1457 • St. Cloud, MN 56302-1457
1.800.552.9410 • www.WoltersKluwerFS.com
All other trademarks are the property of their respective owners.
© Wolters Kluwer Financial Services LEN-PSRGP-CU 590100 Rev. 6/2/08
P.O. Box 1457
St. Cloud, MN 56302-1457

Lending Products and Services Reference Guide

Transcription

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