Benefit Plan Summaries Effective July 1, 2016
Transcription
Benefit Plan Summaries Effective July 1, 2016
Benefit Plan Summaries For groups with 2 to 50 employees Effective July 1, 2016 Network options UPMC Health Plan offers the following network options for our 2-50 market portfolio. Erie Warren McKean Tioga Potter Crawford Bradford Wayne Forest Elk Venango Mercer Clarion Butler Sullivan Cameron Clinton Clearfield Centre Indiana Mifflin Cambria Allegheny Blair Westmoreland Greene Columbia Montour Northumberland Snyder Juniata Dauphin Lebanon Fayette Bedford Fulton Franklin Adams Carbon Northampton Lehigh Berks Perry Cumberland Somerset Pike Monroe Schuylkill Huntingdon Washington Lackawanna Luzerne Union Armstrong Beaver Wyoming Lycoming Jefferson Lawrence Susquehanna Lancaster York Bucks Montgomery Chester Philadelphia Delaware Standard Network Only employer groups domiciled within the 28 counties in our service area are able to purchase this plan. Members will be covered for services when they seek care from participating providers within the UPMC Standard Network. These include all UPMC-owned facilities and providers in addition to other network facilities. Erie Warren McKean Tioga Potter Crawford Wayne Forest Elk Venango Mercer Clarion Butler Indiana Allegheny Cambria Mifflin Blair Westmoreland Snyder Juniata Columbia Montour Fayette Somerset Monroe Carbon Northumberland Dauphin Perry Lebanon Fulton Franklin Adams Lehigh Berks Huntingdon Bedford Northampton Schuylkill Bucks Montgomery Cumberland Washington Greene Luzerne Union Centre Armstrong Pike Lycoming Clinton Clearfield Beaver Wyoming Lackawanna Sullivan Cameron Jefferson Lawrence Susquehanna Bradford Lancaster York Chester Philadelphia Delaware Premium Network Only employer groups domiciled within the 29 counties in our service area are able to purchase this plan. Members will be covered for services when they seek care from participating providers within the UPMC Premium Network. These include all UPMC-owned facilities and providers in addition to other network facilities. Medical plan descriptions UPMC Small Business Advantage UPMC Small Business Advantage includes plans that use our Standard and Premium networks. UPMC Consumer Advantage UPMC Consumer Advantage® qualifies your employees for a health savings account (HSA). An HSA is an account for current and future health care expenses. The employer may contribute to it along with the employee, but the employee owns the HSA, keeps it year after year as it grows, and can take it along when he or she retires or leaves the company. UPMC HealthyU UPMC HealthyU is an innovative plan that rewards your employees for making healthy choices. By completing healthy activities, members earn reward dollars in a health incentive account (HIA) that helps to pay for their health care expenses. UPMC HealthyU recommends healthy activities that are uniquely customized to the individual, each with a reward dollar value to help them focus on what’s most important to understanding and improving their own health. Every time they complete a recommended activity, UPMC Health Plan deposits those reward dollars into their HIA. The reward dollars they earn can help pay for out-of-pocket medical expenses, such as deductible, coinsurance, and pharmacy copayments. UPMC Inside Advantage UPMC Inside Advantage™ is a tiered network plan that provides your employees with the same type of coverage as other UPMC Health Plan offerings but with lower out-of-pocket costs when they receive care at these select facilities: Grove City Medical Center, Kane Community Hospital, Warren General Hospital, UPMC Hamot, UPMC Horizon, UPMC Northwest, and all other UPMC-owned facilities. Employers in these counties are eligible: Clarion, Crawford, Elk, Erie, Forest, McKean, Mercer, Potter, Venango, and Warren. Here are descriptions of each plan type: EPO With UPMC Health Plan’s EPO (Exclusive Provider Organization) health benefit plan, your employees must receive care from network physicians and facilities (except in the case of emergency services). Preventive care is always covered at 100 percent, and your employees do not need a referral to see a specialist. PPO UPMC Health Plan’s PPO (Preferred Provider Organization) health benefit plan allows your employees to go out of the network to receive care; however, your employees’ out-of-pocket expense may be lower if they receive care from a network physician or facility. Preventive care is always covered at 100 percent, and your employees do not need a referral to see a specialist. HMO With UPMC Health Plan’s HMO (Health Maintenance Organization) health benefit plan, your employees must receive care from network physicians and facilities (except in the case of emergency services). Your employees must select a PCP who will help coordinate their care. A PCP referral is required for most specialty care. Preventive care is always covered at 100 percent. Plan details All plans are SHOP Marketplace eligible. This document is meant to assist in comparing benefit plans. It is not a contract. If differences exist between this summary and a group’s contract or a member’s Certificate of Coverage, the contract or Certificate of Coverage will prevail. UPMC Small Business Advantage Gold HMO $1,000 $10/$25 $1,000/ Platinum HMO $20/$40 1 Waived if admitted. After deductible. 2 $6,000 $2,000 $0/$0 $3002 $300 $40 $40 $3,750/ $7,500 0% $10 $5 $25 $25 $1751 $02 $02 $30 $30 0% $20 $10 $40 $40 $1751 $500 $150 $30 $30 $1,500/ $3,000 Lab and Other Services $1751 Inpatient Hospital Care $40 Emergency Department $40 Urgent Care $5 Specialist Office Visit $10 E-visit 0% PCP Visit $6,850/ $13,700 Coinsurance Other Imaging (x-ray, etc.) $3,000/ Advanced Imaging (PET, MRI, etc.) Silver HMO $3,000 $10/$40 Out-of-Pocket Maximum (I/F) Deductible (I/F) Plan Name Network: Standard UPMC Inside Advantage™ Inpatient Hospital Care Advanced Imaging (PET, MRI, etc.) Other Imaging (x-ray, etc.) Lab and Other Services $40 $40 $1001 $02 $02 $30 $30 Level 2 $6,350/ $12,700 $6,350/ $12,700 35% $20 $10 $40 $40 $1001 35%2 35%2 $30 $30 Non-Participating Provider $6,850/ $13,700 $10,000/ $20,000 40% 40%2 40%2 40%2 40%2 $1001 40%2 40%2 40%2 40%2 Out-of-Pocket Maximum (I/F) Urgent Care $10 Specialist Office Visit $20 E-visit 0% PCP Visit $6,350/ $12,700 Coinsurance $5,000/ $10,000 Deductible (I/F) Level 1 Plan Name Emergency Department Network: Premium Silver PPO $5,000 $20/$40 Silver PPO $3,000 $20/$40 Level 1 $3,000/ $6,000 $6,850/ $13,700 0% $20 $10 $40 $40 $1751 $02 $02 $30 $30 Level 2 $6,000/ $12,000 $6,850/ $13,700 35% $20 $10 $40 $40 $1751 35%2 35%2 $30 $30 Non-Participating Provider $6,850/ $13,700 $10,000/ $20,000 40% 40%2 40%2 40%2 40%2 $1751 40%2 40%2 40%2 40%2 Gold PPO $1,250 $20/$40 Level 1 $1,250/ $2,500 $3,000/ $6,000 0% $20 $10 $40 $40 $1001 $02 $02 $30 $30 Level 2 $2,500/ $5,000 $3,000/ $6,000 35% $20 $10 $40 $40 $1001 35%2 35%2 $30 $30 Non-Participating Provider $5,000/ $10,000 $10,000/ $20,000 40% 40%2 40%2 40%2 40%2 $1001 40%2 40%2 40%2 40%2 Platinum PPO $250 $20/$40 Level 1 $250/ $500 $1,000/ $2,000 0% $20 $10 $40 $40 $1751 $02 $02 $30 $30 Level 2 $500/ $1,000 $1,000/ $2,000 35% $20 $10 $40 $40 $1751 35%2 35%2 $30 $30 $6,000/ $12,000 $10,000/ $20,000 40% 40%2 40%2 40%2 40%2 $1751 40%2 40%2 40%2 40%2 Non-Participating Provider Waived if admitted. After deductible. 1 2 $3002 $3002 $40 $40 Silver EPO $3,000 $10/$40 $3,000/ $6,000 $6,850/ $13,700 0% $10 $5 $40 $40 $1751 $3002 $3002 $40 $40 Silver EPO $2,500 $20/$40 $2,500/ $5,000 $6,850/ $13,700 0% $20 $10 $40 $40 $3001 $02 $300 $40 $40 Silver EPO $1,750 20% $1,750/ $3,500 $6,350/ $12,700 20%2 20%2 20%2 20%2 20%2 20%2 20%2 20%2 20%2 20%2 Gold EPO $1,500 $10/$40 $1,500/ $3,000 $3,500/ $7,000 0% $10 $5 $40 $40 $1751 $02 $02 $40 $40 Platinum EPO $500 $20/$40 $500/ $1,000 $1,000/ $2,000 0% $20 $10 $40 $40 $1001 $02 $125 $20 $20 Platinum EPO $10/$25 $0/$0 $1,250/ $2,500 0% $10 $5 $25 $25 $1751 $0 $150 $25 $25 Silver PPO $5,000 $10/$40 $5,000/ $10,000 $6,850/ $13,700 0% $10 $5 $40 $40 $1751 $3002 $3002 $40 $40 Gold PPO $2,000/10% $20/$40 $2,000/ $4,000 $3,000/ $6,000 10% $20 $10 $40 $40 $1001 10%2 10%2 $40 $40 Gold PPO $1,000 $20/$40 $1,000/ $2,000 $3,500/ $7,000 0% $20 $10 $40 $40 $1751 $02 $02 $40 $40 $0/$0 $1,250/ $2,500 0% $10 $5 $25 $25 $1751 $0 $150 $25 $25 Platinum PPO $10/$25 Waived if admitted. After deductible. 1 2 Lab and Other Services Other Imaging (x-ray, etc.) $1751 Inpatient Hospital Care $40 Emergency Department $40 Urgent Care $5 Specialist Office Visit $10 E-visit 0% PCP Visit $6,850/ $13,700 Coinsurance $5,000/ $10,000 Deductible (I/F) Silver EPO $5,000 $10/$40 Plan Name Advanced Imaging (PET, MRI, etc.) Out-of-Pocket Maximum (I/F) Network: Premium UPMC Consumer Advantage® $02 $02 $02 $02 Gold HSA PPO $1,350/10% $1,350/ $2,700 $3,425/ $6,850 10%2 10%2 10%2 10%2 10%2 10%2 10%2 10%2 10%2 10%2 Gold HSA PPO $1,400 $1,400/ $2,800 $3,425/ $6,850 0%2 $02 $02 $02 $02 $02 $02 $02 $02 $02 Gold HSA PPO $1,750 $1,750/ $3,500 $3,425/ $6,850 0%2 $02 $02 $02 $02 $02 $02 $02 $02 $02 Lab and Other Services Other Imaging (x-ray, etc.) $02 Inpatient Hospital Care $02 Emergency Department $02 Urgent Care $02 Specialist Office Visit $02 E-visit 0%2 PCP Visit $6,450/ $12,900 Coinsurance $3,000/ $6,000 Deductible (I/F) Silver HSA PPO $3,000 Plan Name Advanced Imaging (PET, MRI, etc.) Out-of-Pocket Maximum (I/F) Network: Premium UPMC HealthyU 10%2 10%2 10%2 10%2 10%2 Platinum HIA PPO $1,350/10% $1,350/ $2,700 $2,000/ $4,000 10%2 10%2 10%2 10%2 10%2 10%2 10%2 10%2 10%2 10%2 Waived if admitted. After deductible. 1 2 Lab and Other Services Other Imaging (x-ray, etc.) 10%2 Inpatient Hospital Care 10%2 Emergency Department 10%2 Urgent Care 10%2 Specialist Office Visit 10%2 E-visit $3,425/ $6,850 PCP Visit $5,000 Coinsurance $2,500/ Deductible (I/F) Gold HIA PPO $2,500/10% Plan Name Advanced Imaging (PET, MRI, etc.) Out-of-Pocket Maximum (I/F) Network: Premium Pharmacy UPMC Health Plan features a pharmacy network of more than 30,000 pharmacies nationwide, including Giant Eagle, Kmart, Rite Aid, Target, CVS, Walmart, Sam’s Club, and Wegmans (Erie locations). UPMC Health Plan produces the Advantage Choice formulary for our small market groups. We offer this formulary in searchable format at www.upmchealthplan.com. UPMC Health Plan contracts with Express Scripts Inc. to provide your employees with convenient home delivery of certain maintenance medications. With home delivery, your employees will: • Receive up to a 90-day supply of most drugs, plus refills. • Enjoy strict quality and safety controls on all prescriptions. For more information, visit www.upmchealthplan.com. UPMC Small Business Advantage and UPMC Inside Advantage™ Options During deductible period and after the deductible has been met Generic Preferred Brand Non-Preferred Brand Specialty $10 $40 $75 $95 $15 $30 $50 $95 Copayment (generic/preferred/non-preferred and/or specialty) Retail (30-day supply) Mail Order (90-day supply) $10/$40/$75/$95 $20/$80/$150 $15/$30/$50/$95 $30/$60/$100 UPMC HealthyU Options: Integrated During deductible period Actual drug cost After the deductible has been met Generic Preferred Brand Non-Preferred Brand Specialty $10 $40 $75 $95 $15 $30 $50 $95 Copayment (generic/preferred/non-preferred and/or specialty) - after the deductible has been met Retail (30-day supply) Mail Order (90-day supply) $10/$40/$75/$95 $20/$80/$150 $15/$30/$50/$95 $30/$60/$100 UPMC Consumer Advantage® Options: Integrated During deductible period Actual drug cost After the deductible has been met Generic Preferred Brand Non-Preferred Brand Specialty $10 $15 $40 $75 $95 $30 $50 $95 Copayment (generic/preferred/non-preferred and/or specialty) - after the deductible has been met Retail (30-day supply)* Mail Order (90-day supply)* $10/$40/$75/$95 $20/$80/$150 $15/$30/$50/$95 $30/$60/$100 *If the brand-name drug is dispensed instead of the generic equivalent, member must pay the copayment associated with the brand-name drug as well as the price difference between the brand-name drug and the generic drug. Vision plan options By offering UPMC Vision Advantage or UPMC Vision Care to your employees, you allow them to receive more integrated services from UPMC Health Plan. Our Health Care Concierge team can answer questions about all benefits purchased through UPMC Health Plan — at one number or during one online chat session. Plus, your employees will have access to benefits and information for all products through MyHealth OnLine, our secure member website. UPMC Vision Care UPMC Vision Advantage UPMC Vision Advantage offers Basic, Standard, and Premium plan models, plus a vast network of vision providers. Features: •Members are eligible for discounts on LASIK procedures at UPMC Eye Center, QualSight, and TLC Vision. •Members receive a 20 percent discount on exams and lenses purchased through a participating UPMC Vision Advantage provider before their next eligibility period. Discount does not apply to contact lenses. UPMC Vision Care, administered by National Vision Administrators (NVA), offers Exam Only, Classic, Deluxe, Prime, Premier, and Elite plan models, plus a national network of vision providers. Features: • Discounts through the NVA EYEESSENTIAL® Plan. • Mail-order contact lens service. •Members are eligible for discounts on LASIK procedures at UPMC Eye Center, QualSight, TLC Vision, and LASIK Centers of America (LCA). Product Frequency Copayment Exam Only 24 months $0 Exam Only 2 24 months $15 Classic 24 months $0 Classic 2 24 months $15 Deluxe* 24 months $0 Deluxe 2* 24 months $15 Prime 12 months $0 Prime 2 12 months $15 Premier 12 months $0 Premier 2 12 months $15 Product Frequency Copayment Basic (exam only) 24 months $15 Elite 12 months $0 Standard* 24 months $15 Elite 2 12 months $15 Premium 12 months $15 Standard 2* 24 months $0 Premium 2 12 months $0 *For dependents through age 18, frequency for exams and lenses is 12 months. Out-of-network reimbursement is based on Usual, Customary, and Reasonable as determined by UPMC Vision Advantage and UPMC Vision Care. For further lens selections, refer to the Additional Lens Options document included in your Welcome Kit. Pediatric Vision Services are covered in compliance with requirements under the Affordable Care Act (ACA) for members of group plans. Find eligibility and benefit details in your Certificate of Insurance and Pediatric Vision EHB Rider at MyHealth OnLine or call Member Services. Essential Health Benefits Rider for Members Under Age 19 Benefit Examination Lenses (for glasses) In-Network1 Out-of-Network2 Frequency 100% $30 12 months 3 Single Vision 100% $25 12 months Bifocal 100% $35 12 months Trifocal 100% $45 12 months Progressive 100% $45 12 months 100% $30 12 months Frames Frames Contact lenses (in lieu of glasses) if deemed medically necessary Contact lens fitting and follow-up reimbursement is separate from contact lens material. Contact Lens Fitting and Follow-up 100% $35 12 months Contact Lens Material 100% $75 12 months 1 In-network reimbursement is based on the percentage of provider reimbursement. The provider is not permitted to bill the member for the difference for any services unless otherwise stated. The provider may charge the member a copayment for optional lenses and treatments as described below. Out-of-network reimbursement is based on Usual, Customary, and Reasonable rates as determined by UPMC Vision Advantage. 2 Lens reimbursement includes reimbursements for polycarbonate lenses. 3 Members are eligible for a 20% discount on additional examinations, frames, and lenses for glasses received from a participating provider prior to their next eligibility period. The 20% discount does not apply to contact lenses. UPMC Vision Advantage members are eligible for discounts on LASIK surgery when it is received by one of the following preferred providers: UPMC Eye Center, TLC Vision, and QualSight. Members may purchase elective, nonmedical contacts (including evaluation and fitting) at their own expense. Participating vision providers are to discount the contact lens evaluation and fitting by 20%. Discount does not apply to contact lens material. Optional lenses and treatments are available in-network only for additional copayment and may be billed by the provider. Optional Lenses and Treatments Copayment Anti-Reflective Coating $20 Hi-Index Lenses $25 Tint Photochromatic $25 Polarized Lenses $20 Premium Progressives $90 UPMC Dental Advantage UPMC Dental Advantage Discount Dental Program UPMC Dental Advantage offers Basic, Standard, and Premium plan models, plus a vast network of dentists. The plans are designed to encourage regular preventive care and foster open communication between members and dentists regarding recommended treatment plans. UPMC Dental Advantage offers a Discount Dental Plan to all new and current employer groups, either as a standalone plan option or as an added benefit to the existing Basic plan offerings. Employees who choose to enroll in the standalone Discount Dental Plan will receive a 20 percent discount on all eligible Class I, II, and III services when visiting a participating provider. Members enrolled in a UPMC Dental Advantage Basic plan are eligible for a 20 percent discount on eligible Class II and Class III services received by a participating provider. The discount does not apply to orthodontic or cosmetic services. Please review plan documents for additional information. Features: •Prior authorization is not required for major services. •Enhanced benefits include one additional cleaning for members who are pregnant during the course of pregnancy; increased coverage for nonsurgical periodontal treatment, including topical application of fluoride for adults with a history of surgical periodontal treatment; and coverage for microbial tests and brush biopsies. Features: • 2 0 percent discount is applied to the provider’s usual and customary charges. • Claims do not need to be submitted for the discount plan. • ID cards are not required. • The UPMC Dental Advantage Discount Dental Plan may not be used in conjunction with other insurance. Plan In-Network Covered Amount/Class I/Class II/ Class III/Deductible/ Plan Year Maximum/ Ortho Lifetime Maximum Service Class Class I Class II Deductible Class III $0 $50 Annual Maximum $75 $1,000 $1,500 Ortho Coverage $2,000 Yes No Ortho Lifetime Maximum Out-ofNetwork Coverage $1,000 Basic ü Basic 100/0/0/$01 1 ü 1 ü Basic 100/0/0/$50 Basic 100/0/0/$75 ü ü ü ü 80/0/0 ü 80/0/0 ü 80/0/0 Standard Standard 100/50/50/$0/ $1,500/No Ortho ü ü ü ü ü Standard 100/50/50/$0/ $1,500/Ortho/$1,000 ü ü ü ü ü Standard 100/50/50/$75/ $2,000/No Ortho ü ü ü ü 80/40/20 ü ü ü ü ü 80/40/20 80/40/20 Premium Premium 100/80/50/$0/ $1,500/No Ortho ü ü ü ü ü Premium 100/80/50/$0/ $1,500/Ortho/$1,000 ü ü ü ü ü Premium 100/70/50/$0/ $1,000/No Ortho ü ü ü ü Premium 100/70/50/$50/ $1,000/No Ortho ü ü ü Premium 100/70/50/$0/ $1,500/No Ortho ü ü ü Premium 100/70/50/$50/ $1,500/No Ortho ü ü ü ü ü ü ü ü 80/60/40 ü 80/60/40 ü ü 80/40/20 ü ü 80/40/20 ü ü 80/40/20 ü ü 80/40/20 A 20% discount applies to non-covered Class II and Class III services when received from a participating provider. Discount does not apply to orthodontic or cosmetic services. 1 Essential Health Benefits Rider for Members Under Age 19 UPMC Dental Advantage will cover the services set forth below, which are related to the dental benefits provided with UPMC Dental Advantage policies and procedures. If the terms and conditions set forth in other dental benefit materials you have been provided conflict with those set forth in this plan document, the terms and conditions of this plan document control. Plan Year Deductible: Class I (Out-of-Network Only), Class II, Class III Class I: Diagnostic/Preventive Exams and Prophylaxis Bitewings Complete Series and Panoramic Films Topical Fluoride Periodontal Scaling/Root Planing Sealants In-Network Out-of-Network1 $50 Individual/ $150 Eligible Dependents (2+) $75 Individual/$200 Eligible Dependents (2+) 100% 90% Payable for two services in a benefit year Payable for two services in a benefit year up to age 14; one service in a benefit year for 14+ years Payable for one service in a 36-month period and is not covered for members under the age of 5 Payable to age 19 for two services in a benefit year Payable for one service every 24 months Payable to age 14 for one service per tooth (molar) every 36 months Space Maintainers Class II: Basic Services Payable to age 19 70% 60% Amalgam and Composite Fillings Payable Pulpal Therapy/Anterior and Posterior Payable Endodontic Therapy (Including treatment plan, clinical procedures, and follow-up care) Payable Extractions and Oral Surgery Payable Class III: Major Services 50% 40% Crowns Payable for one service per tooth in a 60-month period Inlay/Onlay — metallic/porcelain/resin up to 4 surfaces Payable for one service per tooth in a 60-month period Implants Payable for one service per tooth, per lifetime Prosthodontics Dentures Complete and Partial Prefabricated Stainless Steel Crown/Primary Tooth Orthodontics: Subject to Medical Deductible2 Payable Payable for one service in a 60-month period Payable for one service per tooth in a 60-month period 50% Not covered The services above are not all-inclusive — they include only the most common dental procedures in a class or service grouping. UPMC Dental Advantage encourages, but does not require, members to seek predetermination for major services, such as crowns and bridges, to obtain the most accurate payment estimate. Additional plan information can be found in the Certificate of Insurance. Copayments, coinsurance, and deductibles for dental benefits apply toward satisfaction of the combined out-of-pocket maximum specified in your Medical Schedule of Benefits. Services are covered at 100% after the out-of-pocket maximum is satisfied. 1 Out-of-network reimbursement is based on Usual, Customary, and Reasonable charges as determined by UPMC Dental Advantage. The member is responsible for the difference between those charges and the provider’s fee. Orthodontic coverage is subject to the Medical Deductible, which can be found in the Medical Schedule of Benefits. Orthodontic services are payable only when deemed medically necessary by the plan. 2 Additional plan information can be found in the Certificate of Insurance. This Rider may expand or restrict the benefits set forth in your UPMC Dental Advantage Pediatric Dental Certificate of Insurance. See the Certificate of Insurance for the details of the terms of coverage for your health benefit plan. If the terms of your Certificate of Insurance conflict with this Rider, the terms of this Rider prevail. Value-added benefits and services Health coaching UPMC MyHealth 24/7 Nurse Line Your employees can speak to a registered nurse anytime, day or night, when they have a health question or medical concern by calling the UPMC 24/7 MyHealth Nurse Line. We offer lifestyle improvement and condition management programs at no cost to your employees. Your employees work one-on-one with a health coach over the phone. Programs include: • MyHealth Less Stress • MyHealth Weigh to Wellness® • MyHealth Eating Well • MyHealth Step Up to Wellness® • MyHealth Ready to Quit® MyHealth OnLine MyHealth OnLine is a secure website that employees can personalize for their goals and needs. Here, they can take the MyHealth Questionnaire to find out what their health risks are. In return, they get a list of activities recommended just for them to reduce their risk for chronic disease, feel better, and meet their goals. They can also research health conditions, access treatment cost and comparison tools, see their claims and coverage information, and more. UPMC AnywhereCare With UPMC AnywhereCare, employees can get treatment for colds and flu, strep throat, poison ivy, and other nonemergency conditions right from their computer. They receive a care plan and prescription (if needed), usually within 30 minutes. The cost is less than or the same as a visit with their primary care physician. Your employees can also connect with leading dermatologists and get treatment for skin conditions and disorders. These services are available 24/7. Member must be in Pennsylvania or Maryland during the online visit. For e-visits with a dermatologist, member must be in Pennsylvania during the online visit. The information provided for these benefits is for informational purposes only. Actual benefits are subject to the terms and conditions of the certificate of coverage. Health Care Concierge Your employees receive fast, personal service from our UPMC Health Plan Health Care Concierge team. Our customer service team strives to resolve questions and concerns in one phone call. LifeSolutions employee assistance program Workplace, personal, and family issues can be distracting to employees, resulting in lost productivity and missed work. LifeSolutions® offers a host of resources to help your employees feel better and stay focused. Benefits include coaching and counseling over the phone and numerous online resources, such as financial calculators and self-assessments. LifeSolutions is included as part of the UPMC Small Business Advantage plan. Other standalone program options are available. Ancillary services UPMC COBRA Advantage We administer monthly billing and collection from the COBRA participant, monitor nonpayment, and provide late payment notices. We also handle open enrollment mailing, carrier updates, and other vital communications. Retiree billing Our Web-based system allows you to coordinate enrollment, billing, and reimbursement of retiree benefits. Electronic payment of monthly premiums eliminates the need to write checks. This information can be accessed 24/7. The Affordable Care Act Note: To remain in compliance with the Affordable Care Act (ACA), UPMC Health Plan has incorporated these factors into our plan offerings for employer groups within our small market portfolio: For children ages 0 to 20 years, the age-adjusted premiums must be the same for all individuals. Actuarial Value The premium charged at renewal or point of sale remains as sold until the next renewal date, when rates will be adjusted based on age bracket changes. The ACA requires that all new small market products meet specific actuarial values, which are the percentage of medical expenses, on average, paid by the insurer. The ACA uses metal levels of Platinum, Gold, Silver, and Bronze to correspond with actuarial values of 90%, 80%, 70%, and 60%, respectively. Issuers must offer plans within +/- 2% of these values. Community Rating Under community rating, premiums may vary based only upon the following four factors: 1.Rating area — There are nine rating regions in the state. A list of these regions by county is available from the Centers for Medicare and Medicaid Services. 2. Single vs. family coverage — Premiums for family coverage will be based on premiums for each individual in a family. Under this approach, we will add the individual rate for each family member to arrive at a family premium. All family members age 21 and older will be added. However, only the three oldest covered children under age 21 will be counted. 3. Tobacco use — Premiums charged for tobacco users may be up to 1.5 times higher than premiums charged for non-tobacco users. 4. Age — Premiums based on age will work like this: Adults (ages 21-63) may have different premiums based on age. But the difference may not be more than three-to-one. That is, the premium charged to the oldest adult may not be more than three times higher than the premium charged to the youngest adult (age 21 or older). For adults 64 years of age or older, age-adjusted premiums must be the same for all individuals. Essential Health Benefits (EHBs) EHBs are a specific set of health benefits, items, and services that must be covered by health plans in the individual and small group markets. These benefits include, among other things, pediatric dental and vision services. Our pediatric dental and vision services will be administered by UPMC Dental Advantage and UPMC Vision Advantage. UPMC Health Plan has embedded these benefits into its medical plans, which makes it easy for employers to administer and comply with ACA mandates. Please refer to the Schedules of Benefits, which define the coverage for dependents. Please note that if a dependent turns 19 years of age during a plan year, that dependent will continue to have Essential Health Benefits coverage until the end of the plan year. U.S. Steel Tower, 600 Grant Street Pittsburgh, PA 15219 www.upmchealthplan.com Copyright 2016 UPMC Health Plan Inc. All rights reserved. UPMCHP BPS 2-50 EFF 7-1-16 PROD KICKOFF 16SAM0111 (MJA) 3/31/16 1.5M CDI