Spring 2008 - Tec

2008 Volume 1:1
TMI’s Process Improvement:
6
Certified as Raytheon
Six Sigma Specialists
Tec-Masters, Inc.
INSIDE VIEW...
A View From the Bridge .............................. 2
Advanced e-Teaching
Technology................................................... 2
Raytheon Six Sigma & TMI:
Training & Transforming ............................... 3
Process Improvement:
CMMI Level 2 Appraisal Successful........... 4
European Space Agency (ESA)
Collaboration ............................................... 5
PFRMS: Maintaining the Flow
DS & ORG Tool Kits ....................................... 6
Lawton Operations: SETA Contract
and Field Artillery School ............................ 7
5-Year Contract Awards: National Transit
Institute, Rutgers University & TMI ............... 7
Multimedia Department Supports Alaska
Training Range Evolution Plan (ATREP) ...... 8
TMI Presents at 38th Annual AAMU
Business | Industry Cluster.......................... 9
Pictured left to right: Kim Green, Raytheon Six Sigma Spartan and Six Sigma Project
Coach; Bob Lewis, TMI Quality Manager; and Marvin Carroll, TMI President and CEO.
Six Sigma Specialists Certificates were presented to Bob Lewis along with five other
Tec-Masters employees who successfully completed the Six Sigma Specialist Training.
TECTEC-MASTERS, INCORPORATED
INCORPORATED is committed to our corporate
quality policy, “Quality Is The Key to Customer Satisfaction.”
One key to maintaining that commitment has been our ongoing
participation in the Raytheon Six Sigma Program. Six Sigma
improvements are well underway at Tec-Masters with the recent
completion of the TMI RDSIS Accounting Project and the certification
of several key TMI personnel as Six Sigma Specialists.
Kim Greene, Raytheon Six Sigma Spartan and Principal Software
Engineer for Integrated Defense Systems, served as the Subject
Matter Expert (SMI) and coach for the TMI RDSIS Accounting
Project and subsequent follow-on projects. The focus of this effort
was the implementation of improvements to the TMI Accounting
System and the integration of a new online contracts database to
support instant information exchange. (Continued on Page 3)
“Home Court Advantage”—National Child
Advocacy Center Teams With TMI ........ 10
Systems & Logistics Directorate
Army & Marine Corps Support ................. 10
TMI Human Resources............................... 11
Mid-Atlantic Operations
SeaPort-E Multiple Award Contract ......... 12
TMI Staffers Honored With
“Silver Snoopy” Awards ............................ 13
Item Unique Identification (IUID).............. 14
Missile Defense Directorate: BMDS FBS-T Radar
Digital Signal Injection System ................. 15
TMI — Ava Awards Winner........................ 15
Tec-Masters, Inc.
2008 Volume 1:1
The View…
from the bridge…
“A PATH FORWARD”
Tec-Masters is a company
whose name has always been
synonymous with “teamwork.”
Why? Because we recognize
that the strength of our team is
only as viable as each
component part, each member
of the Tec-Masters’ team—
each of you. The intrinsic value
Dr. Marvin P. Carroll
President & CEO
represented here is the fact that
when we move forward to
approach any business opportunity or challenge, if we
do so utilizing the strength that lies in a “pooling” of
diverse talents, abilities, and ideas, then the collective
value and strength of the whole is increased. In other
words, what Tec-Masters has to offer “as a team,” increases in value to the customer when our efforts are
combined, because it yields the “best of the best.” This is
no small feat in this day of all things hyper-technical.
We can more successfully pursue the work with a “team”
approach if we understand, recognize, and embrace the
power of diversity within the team structure. Our
individual responsibility as integral parts of the
“quality is the key to customer satisfaction” equation,
becomes clear, because this is the performance banner
under which TMI operates as a whole. As a matter of
perspective and approach, consider that our
relationships with key individuals (team members) at
all levels of work and play has a broader application—
they qualify us as individual business developers.
Additional opportunities are as close as a helping hand,
a pleasant greeting, casual conversation, or unexpected
kindness. Consequently, let us expand our thinking to
encompass an enlarged role that can be instrumental in
propelling Tec-Masters forward into NEW business
ventures. Our continued efforts to spark creativity and
increase productivity pays homage to our corporate
motto, “Where Technology Meets Imagination.”
Challenges may lie ahead, but rewards are sure to follow
if we continue to pursue
the Path Forward.
“The Best Kept Secret”
TMI’s Advanced
eTeaching Technology
W
hat is the best kept secret in the field of
eTeaching? If you’ve got questions,
Tec-Masters’ eTeaching system has
answers. TMI has access to some of the most
advanced eTeaching technology currently in the
market, and we are able to access this technology
with high levels of server stability wherever Internet
access exists. TMI offers a wide variety of collegiate
level academic and corporate training courses that
are attractive to users for a variety of reasons. One
primary incentive is the personalized approach and
the real-time interaction process provided by access
to an “actual” tutor who “resides” on the other side of
the computer monitor, versus a “virtual” tutor who
resides “somewhere” in cyberspace. TMI’s application
of technological advances in eTeaching provides users
with a range of flexibility in environments that is
adaptable to individual lifestyles and is conducive to
learning. It enhances the avenues of access to
academics and corporate training and allows students
to excel and advance, by utilizing teaching and
learning tools that are available when they are.
Tec-Masters' eTeaching offers easily accessible online
interactive internet service that provides live teachermoderated electronic whiteboards. Our whiteboards
are the key to the communication gap that is seen in
so many other online educational assistance sites. The
whiteboard allows users and teachers alike to not
only type and respond, but to also provide a
diagram or drawing that will help visual learners.
However, from a technical perspective, the strength of
the system is its virtually mistake-free hardware.
Hosted by Tec-Masters, Inc., this system allows
hundreds, even thousands of users to seamlessly
access courses at the same time. Although students
are attracted by the flexibility and ease of internet
access, real praise often comes from those teachers
who utilizing the system as administrators. Most
teachers site the huge reduction in paperwork—
sometimes even the complete elimination of paperwork, as reason enough to embrace eTeaching. TMI’s
eTeaching system also allows teachers to post and
store students’ grades and course feedback, both with
real-time accessibility.
Tec-Masters is able to
structure individual
eTeaching systems to
meet both individual
and organizational
needs. For instance, Excelsior College in Albany, New
York is using TMI’s eTeaching courseware to develop
certificate programs for a large student base located
throughout the New York and New Jersey areas. J. F.
Drake State Technical College in Huntsville, Alabama
(Continued on page 9)
Page 2
Tec-Masters, Inc.
2008 Volume 1:1
RAYTHEON 6σ AND TMI:
TRAINING & TRANSFORMING
TECTEC-MASTERS, INC. is dedicated to the process of training and
education necessary to transform our corporate quality landscape
through our proactive participation in the Raytheon Six Sigma
Program. Six Sigma is a knowledge-based set of systematic
quality methods and initiatives focused on business process
improvement. It provides businesses with the tools to improve the
overall functional quality of their core capabilities through the use
of six specific steps: VISUALIZE, COMMIT, PRIORITIZE, CHARACTERIZE,
IMPROVE and ACHIEVE.
Raytheon’s Kim Green (left), and TMIs Amanda Hoot and Lori
Diaz, display Tec-Masters’ Certificate of Qualification for the
completion of the R6 Sigma TMI RDSIS Accounting Project.
Raytheon presented certificates and awards to TMI employees
who successfully completed Six Sigma Specialist Training. Sue
Khoury, Raytheon Integrated Supply Chain Lead for the Warfighter Protection Center (front left) presents an award to
Dr. Marvin P. Carroll, President & CEO of Tec-Masters, Inc.,
on behalf of the Six Sigma Team for “Outstanding
Performance and Improvement.” Also pictured (front row
right) is Kim Greene, Raytheon Six Sigma Principal Engineer.
Pictured 2nd row left: Vickie Shankwitz, Raytheon Cost
Accounting Specialist; Delayna Haraway, TMI Accounts
Receivable Administrator; Amanda Hoot, TMI RDSIS Business
Manager; Bob Lewis, TMI Quality Manager; and Jack Davis,
TMI Process Consultant. Pictured back row left: Roosevelt
Conley, TMI Associate Director Business Development; Doug
Walker, TMI Senior Contracts Administrator; and Lori Diaz,
TMI Missile Defense Systems Exerciser Business Manager.
Mr. Billy Lovelady, Manager, Engineering Division, Raytheon
Technical Services Corporation, in Huntsville, AL, served as
co-sponsor for TMI’s initial Raytheon Six Sigma Training course in
August 2005.
Thirty-one (31) TMI employees successfully
completed “phase one” of the training initiative under the
leadership of Raytheon’s Martin Leek, Certified Raytheon Six
Sigma Expert, System & Integration Engineering. In July 2006 that
group was augmented by eleven additional staffers who
completed the rigorous specialist training.
In July 2007
Tec-Masters was recognized as a Raytheon Six Sigma Specialist
through the work accomplished on the TMI RDSIS Accounting
Project, and as a result, TMI is now a Six Sigma Qualified supplier.
In September 2007, Raytheon presented certificates and awards
to TMI employees who successfully completed the Six Sigma
Specialist Training. The initiative was led by Kim Greene,
Raytheon Six Sigma Spartan and Principal Software Engineer for
integrated Defense Systems served as the Subject Matter Expert
(SME) and coach for this training initiative. TMI now has a total of
eleven certified Six Sigma Specialists: Gerry Borello, RDSIS
Program Manager; Tobricy Gardner, Systems Integrator, Lou
Rosenthal, Technical Director Radar Systems; Mala Thompson,
Senior Specialty Engineer & Manager NASA Programs; Lynne
Woods, Senior Administrative Assistant; Roosevelt Conley,
Associate Director Business Development; Lori Diaz, Missile Defense
Systems Exerciser Business Manager; Amanda Hoot, RDSIS Business
Manager; Bob Lewis, Quality Manager; Doug Walker, Senior
Contracts Administrator;
and DeLayna Haraway, Accounts
Receivable Administrator.
As
Tec-Masters
continues to grow, we
continue to identify
areas of improvement
where these tools can
be implemented to
improve the quality
of our products and
services. Our goal is
to train and certify
key employees in the
Six Sigma processes
and
proced ures ,
thereby, maximizing
both customer value
and
customer
satisfaction.Ò
Raytheon Six Sigma Principal Engineer, Kim Greene,
presents R6σ “Desk Set Award” to TMI President,
Marvin Carroll. The award is in honor of TecMasters’ achievement as a Six Sigma qualifier.
Page 3
2008 Volume 1:1
Process Improvement Initiatives
TMI CERTIFIED
AT CMMI LEVEL 2
T
ec-Masters, Inc. has successfully completed
compliance requirements for two process
improvement initiatives. The TMI Missile Directorate
concluded its Software Engineering Institute (SEI)
“Class A” Appraisal for compliance with SEI
Capability Maturity Model Integration (CMMI) Level
2. TMI also concluded our third re-registration audit
for ISO 9001:2000 — a clear indication of the
continuous improvement of that program.
The
showcase project for the CMMI appraisal was the
Radar Digital Signal Injection System (RDSIS). This
milestone is the culmination of more than two years of
process improvement initiatives across the entire site.
TMI is actively involved with three different process
improvement initiatives: ISO 9000, CMMI, and Six
Sigma. Viewed individually, these processes might
appear to compete for resources, however, they can
be simultaneously utilized to yield better
products and improve business services and
effectiveness across the board.
TMI’s quality motto, “Quality is the Key to Customer
Satisfaction,” is a corporate performance standard
that is prominently posted in every TMI facility for
maximum visibility and continual emphasis on the
corporate criterion for customer satisfaction—the
driving force behind our Quality Policy. Our
proactive pursuit of process improvements has been
in direct response to industry standards for business
operations in all sectors from the automotive
industry to NASA programs. As a result, TMI’s ISO
effort has become the pathfinder for future
improvement initiatives. As a result, we are more
competitive and better equipped to meet the ever
increasing technological demands of business and
industry while remaining cognizant of our customers’
needs.
Tec-Masters, Inc.
Over the past 10 years, the software community has
accounted for one of the largest sectors of
government spending. As a result, clauses have been
added to major Requests for Proposals (RFPs)
requiring that contractors be Capability Maturity
Model (CMM) certified to Maturity Level 3. This
requirement began with Software CMM, which has
now expired in favor of the CMM Integration (CMMI)
that covers hardware and software development.
How does the CMMI Level 2 rating benefit TMI?
1) It bolsters our recognition in the community as a
more mature and dedicated developer;
2) It qualifies us to bid on certain types of contracts
that would otherwise be unavailable without the
rating;
3) It establishes credibility in our processes and
procedures across the site;
4) It provides our customers with much improved
program management, engineering, and support
practices; and
5) It paves the way for the company to eventually
become CMMI Level 3 (anticipated in 2008).
Steve Pennington, Anniston Army Depot, (second from the right) is
awarded a Certificate of Appreciation for Quality Assurance. Pictured
left to right: Roosevelt Conley (Business Development); John Bramblett (TMI
Multimedia); and Bob Lewis (TMI Quality).
TMI’s third process improvement initiative, Six Sigma,
provides a comprehensive approach to problem
solving, which is very useful in improving the quality of
our products and services and providing better
customer satisfaction. It is a more precise way of
reviewing and measuring the quality of products and
processes, and of providing resolutions for the root
causes of critical issues. More than 40 TMI employees
have successfully completed the formal training, so as
our current active projects are accomplished, TMI will
attain rankings in the Six Sigma hierarchy.
Raytheon has mentored Tec-Masters in all three of
these process improvement efforts and has provided
training and expert advisors as well. These three
initiatives work together in truly synergistic ways by
providing complementary functions and features that
in turn contribute to better quality products and a
more satisfied work force—all of which leads to
improved Customer Satisfaction! Ò
Page 4
Tec-Masters, Inc.
2008 Volume 1:1
ADVANCED TECHNOLOGY & SPACE PROGRAMS (AT&SP)
TMIS SYSTEMS DEVELOPMENT AND OPERATION SUPPORT (SDOS) TEAM
AND EUROPEAN SPACE AGENCY (ESA) COLLABORATION
________________________________________
International Space Station (ISS) and
Microgravity Science Glovebox (MSG) Facility Projects
A
s a member of the Systems Development
and Operations Support (SDOS) Team,
TMI is responsible for the maintenance and
operation of the Microgravity Science
Glovebox (MSG) Facility on board the
International Space Station (ISS) and the
integration and implementation of scientific
investigations using the facility. The MSG
project is divided into three parts:
(1) Integration of experiment investigations
into the facility & ISS;
(2) Verification testing of investigation
hardware, and;
(3) Maintenance and Logistic support of the
Flight Unit on ISS, Engineering Unit at
MSFC, Ground Unit at MSFC, & Training
Unit at JSC.
TMI team members Reggie Spivey, Andrew
Tygielski, Phillip Bryant, and Chris Butler
traveled to Bremen, Germany where they met
with officials from the European Space
Agency (ESA). The purpose of the trip was to
discuss ESA experiments that will operate in
the MSG and the future relocation of the MSG
flight unit from the US lab module (Destiny) to
the European lab module (Columbus). The
Columbus module launch in October 2007 and
the MSG facility were the first rack transfer
from the US Destiny module to the ESA
Columbus module as a part of the partner
agreement between the US and ESA. The TMI
team is currently preparing experiment
payloads for launch on additional shuttle
missions in 2008.
TMI is also supporting advanced fabrication
methods for NASA MSFC's In Situ Fabrication
and Repair (ISFR)/ In Situ Resource Utilization
(ISRU) Space Exploration Technologies and
Capabilities Development. Fabrication systems
in development utilize layered manufacturing
methods whereby complex shape parts are
made from powders via layer-by-layer
buildup of parts. In this method, metal or
plastic powder is spread over a starting plate
and a high power laser beam or electron
beam traces the outline of parts to fuse the
TMI’s SDOS Team (Reggie Spivey, Andrew Tygielski, Phillip Bryant, and Chris
Butler) shown with European Space Agency officials in Bremen, Germany.
powder into solid form. A new layer of powder is spread on
top of the previous fused layer and the process is repeated at
each step in height within the build vat to literally grow parts
in three dimensions. Complex geometries are made possible
that traditional manufacturing methods cannot achieve since
the interior of a part is literally accessible during the build-up
process at a given height. This allows parts to be made within
other parts such as interwoven lattice structures, spiral wound
fluid or gas passages, and enclosed cavities to be
incorporated into part designs. Investment cast grade parts
with full strength and density are typically produced within a
matter of several hours directly from 3D CAD model files. This
technology will be used to support NASA's Exploration Vision
by building innovative parts on the Earth and perhaps
someday on the Lunar and Martian surfaces. This capability
may be used to replace failed parts while in-flight or to help
build human outposts from materials mined and refined within
extraterrestrial environments.Ò
Page 5
Tec-Masters, Inc.
2008 Volume 1:1
SYSTEMS AND LOGISTICS
DIRECTORATE SUPPORTS
PFRMS
DS & ORG TOOL KITS
“Maintaining the Flow”
T
he Tec-Masters Systems and Logistics Directorate
recently completed a major portion of an
on-going support project for the Precision Fires Rocket
and Missile Systems (PFRMS) Project Office at
Redstone Arsenal, Alabama. The project entailed the
assembly and delivery of tool kits used for
maintenance on the MLRS High Mobility Artillery
Rocket System (HIMARS) launchers fielded by PFRMS
transported by ship or C-17’s. As the HIMARS
launchers are being fielded to the Warfighter, these
tool kits are issued to support organizational and
direct support maintenance for the system in HIMARS
battalions.
TMI support includes the total process of assembly
and delivery of Direct Support (DS) and
Organizational (ORG) Tool Kits to the customer. The
work was accomplished in the MLRS Family of
Munitions (MFOM) Support Facility at Fort Sill,
Oklahoma, which is a Government-owned contractor
run facility. The kits displayed (photos left) are “laid
out” for issue to the Oklahoma Army National Guard
(OKARNG). All hand tools are labeled to government
requirements and sealed in plastic. The crates that
are visible in the background were also constructed at
the MFOM facility. The number of small parts
required in the assembly process makes the issue of
inventory control on each kit, of key importance, but it
is well worth the exactitude of meeting the
specification requirements when the soldier sees the
level of quality and attention to detail rendered to
the tools and kits they receive. Currently, the MLRS
community is the only group that receives this caliber
of tool kit. The final kits were assembled for the
Marine Corps at Fort Lewis, Washington. TMI is
proud to continue to be a part of this support effort.
SECURITY
Tool Kits displayed at the Oklahoma Army National Guard HIMARS
fielding site at Fort Sill, Oklahoma.
to the US Army Active Component, Army National
Guard and US Marine Corps (USMC). The HIMARS
Launcher is replacing the M270 Multiple Launch
Rocket System (MLRS) Launcher. M270 and M270A1
MLRS launchers are tracked vehicles, similar to tanks.
However, with the proliferation of light forces, there is
an emphasized need for light weight and high
mobility. As a result, the HIMARS launchers are
mounted on a truck chassis and can be airlifted out by
C-130 or larger aircraft as opposed to being
WIRELESS DEVICES:
DOD REQUIREMENTS
T
he Department of Defense (DoD) requires
contractors to protect all classified information to
which they have access or custody. Therefore, it is our
job to mitigate risks associated
with wireless devices in areas
where employees are working
with classified information or
where classified discussions may
be held.
Per DoD, some wireless devices
can be activated remotely and
thus become an active listening
device, without the device
owner’s knowledge. Depending
on the device/technology, appropriate security
countermeasures may range from ensuring that a
wireless device is turned off, to not using the device in
classified areas. When in doubt, err towards caution.
Wireless devices can include, but are not limited to:
Personal Digital Assistants (PDAs), cell phones, twoway pagers, and handheld or wireless Global
Positioning Systems (GPS). For more information,
contact:
12 of 58 total Tool Kits assembled at the MFOM Support Facility
Rich Grandey, TMI FSO | Office: 256.721.8777
Email: [email protected]
Page 6
Tec-Masters, Inc.
2008 Volume 1:1
TMI Lawton Operations
NATIONAL TRANSIT INSTITUTE (NTI)
AWARDS TWO 5-YEAR CONTRACTS TO TMI
FIELD ARTILLERY
SCHOOL
“CRADLE-TO-GRAVE” SUPPORT
T
he Tec-Masters presence is making a big
impact in the Midwest. TMI currently has offices
located on the campus of Cameron University in
Lawton, Oklahoma and additional staff residing at
various government facilities at Fort Sill. Since the
first SETA contract was awarded to TMI in September,
1991, TMI has developed a strong presence in the
Lawton and Fort Sill communities. TMI was awarded
the re-compete of the SETA contract in 1997, as well
as, the last contract award in 2003. The current
contract will end in October 2008 and is scheduled
for re-compete within the next 6 months.
NATIONAL TRANSIT INS
INSTITUTE,
TITUTE,
RUTGERS UNIVERSITY
TEC
TEC--MASTERS, INC.
PARTNERS FOR
PROGRESS:
Tec-Masters was recently awarded two progressive
contracts with the National Transit Institute (NTI) at
Rutgers University in New Brunswick, New Jersey. NTI
is funded by the Federal Transit Administration, and
its mission is
to provide
training,
education,
and clearinghouse
services in support of public transportation and
quality of life in the United States.
TMI will provide mission support to NTI in the areas of
Computer-Based Interactive Training (CBIT) Program
Development and State and Metropolitan
Transportation Programming (SMTP). Both task orderbased contracts have a period of performance of
five-years, comprised of a three-year base period
and a two-year option.
TMI supports exercises for soldiers at Fort Sill & other locations
TMI’s Lawton office currently provides “cradle to
grave” support to the various components of the Field
Artillery School. This support includes: needs analysis,
development of doctrine, organization design, new
equipment requirements, operational analysis using
simulations, training simulations, platform instruction,
web based, computer based training products, and
support to new equipment fielding. In addition, TMILawton provides support to:
• The Boeing Company for Doctrine and Training development for the Future Combat System (FCS) program;
• Lockheed Martin Corporation for item level and
operational level modeling and analysis support for
HIMARS, MLRS and their associated warhead variants;
• Raytheon Company for radar analysis and precision
guided munitions evaluation;
• ATK for operational analysis and modeling support of
their precision guided munitions program; and
• Johns Hopkins University for operational analysis and
modeling for Navy equipment and the US Marine Corps.
In support of the CBIT contract, Tec-Masters will
produce interactive computer-based training
applications based on
new and existing
training and education
courses and materials.
We
will
be
responsible for all
facets of application production using a proven
instructional design approach. This includes: initial
design
document;
interface
design;
storyboards; media development (audio, video, and
image); programming; quality assurance; and testing.
Under the SMTP contract, Tec-Masters will deliver the
National Transit Institute’s 2-day training up to forty
times during the period of performance. TMI is also
contracted
to
modify the course to
enhance its effectiveness
and ensure compliance
with FTA Regulations.
Dee Wilson, TMI Multimedia Designer, will serve as
the technical point of contact for this effort, which will
be managed by the Tec-Masters Lawton, Oklahoma
office.Ò
(Continued on page 14)
Page 7
Tec-Masters, Inc.
2008 Volume 1:1
TMI MULTIMEDIA DEPARTMENT
Alaska Training Range Evolution Plan (ATREP)
Interactive Training at Fort Wainwright, Alaska
equipment along with the EXCON
Software, soldiers will train in a
realistic battle environment, while
analysts track the soldiers’
actions, collect data, and create
an After Action Review (AAR).
The course will also provide stepby-step instructions on the use of
EXCON software for pre-exercise
procedures, conducting and
monitoring an exercise, and postexercise procedures.
A TMI Multimedia Productions
team, recently on location at Fort
Wainwright, Alaska, videotaped
both interior and exterior scenes
that will be used to reinforce
teaching points throughout the
self-paced training program.
Soldiers at Fort Wainwright, Alaska converse with TMI’s Multimedia staffers, Rex Free (2nd from
right), and Jerry Schrimsher (far right)) regarding training simulation activities.
A
well-trained army is the key to a successful mission. Advanced military
training technology can be used to prepare soldiers and officers to act
when called into a real battle environment.
Tec-Masters Multimedia was awarded a contract by
PEO-STRI, as part of the Alaska Training Range
Evolution Plan (ATREP) Phase 6, to develop an
interactive, multimedia, self-paced course to train
the Alaska Training Range analyst staff to use the
Exercise Control (EXCON) software and related
equipment.
This real-life battle training will be used to train
soldiers at fixed installations or Combat Training
Centers (CTC) such as the Alaska Training Range, as
well as, at any site of troop deployment with the
portable Initial-Homestation Instrumentation Training
System (I-HITS).
The target audience for this course is the military
and civilian EXCON Software Operator/Analyst.
The training will focus exclusively on the operation
of the EXCON software. Upon completion, the
learner will be able to demonstrate the skills
required to operate the EXCON software and
related EXCON equipment.
Computer-based training provides an interactive,
self-paced, learning environment. Each learner can
decide to complete the entire course from start to
finish or select specific topics to review.
The course was demonstrated at
the I/ITSEC Conference and Expo
in Orlando, Florida in November
2007, and it is scheduled for
release to the government on
March 31, 2008.Ò
TMI’s Jerry
Schrimsher
(left) and
CUBIC
Systems’
Darrell
Henry,
position a
camera to
film the
simulation
exercises at
the Combat
Training
Center (CTC)
in Alaska.
Darrell Henry
reviews
footage and
prepares
minefield
simulation
exercises
at the CTC in
Fairbanks,
Alaska.
The course will provide the EXCON Software
Operator/Analyst with an overview of the EXCON
process and related equipment.
Using MILES
Page 8
Tec-Masters, Inc.
2008 Volume 1:1
38
th
Annual
Alabama A&M University
Business | Industry Cluster
Alabama A&M University (AAMU), in conjunction with
local and state business, industry and technology
hosted its 38th Annual Fall Conference. Tec-Masters,
Inc., as a corporate Cluster member, was a business
presenter at the annual event held on November
14—16, 2007 on the AAMU campus. The conference
focused on canvassing new memberships, mentoring,
faculty exchange, and strategic planning for the two
major fundraising annual events scheduled for early
Spring 2008: The Black Tie Scholarship Ball and the
Scholarship Golf Tournament.
During the 38th Session, Tec-Masters facilitated a
demonstration to promote e-learning and e-teaching
applications that will vastly improve academic
performance. The tools demonstrated will be utilized
within the pilot programs already in place at
Alabama A&M University and North Carolina A&T
University.
Industry representatives from Tec-Masters, Inc,
(Roosevelt Conley), Science Applications International
Corporation (Bill Gurley), and Northrop Grumman
Corporation (George Reynolds) met with Alabama
A&M University President, Robert Jennings prior to the
conference to consider a new name for the
organization. One that would be more reflective of
the Business Cluster’s broad membership base and its
ever expanding strategic impact in the academic,
business and technological communities in the greater
North Alabama region. As a result, the name,
“Collaborative University Business Industry
Consortium” (CUBIC) was implemented mid-summer
2007. The Consortium will continue to support AAMUs
plan for growth, academic and industry
internships, mentoring, and scholarship programs for
the university student body.
The Consortium, a 40-year-old “teaming success”
story, is a cooperative partnership between progressive education and business executives, designed to
provide quality programs and experience in curriculum development and enhancement, long-and short
range planning, contract and institutional research,
development of faculty-student exchange programs,
internships, co-op services, graduate job placements,
and fundraising. Established in 1969, the Consortium
developed from a growing sentiment in the 1960’s
that business and industry should form mutually
beneficial ties with the minority academic community
to increase both educational opportunity and a skilled
workforce.
Currently, the Consortium provides
assistance to the university in its production of quality,
competitive graduates. More specifically, it helps
improve the ability of graduates to compete
successfully in the business sector, while simultaneously
assisting AAMU in remaining competitive in the higher
education arena.
Consortium members include:
Alabama Power
Company; B&D Distributors; Bellsouth; Boeing; CAS,
Inc.; CSC; Dese Research; Enfinger Steele
Development, Inc., ERC, Inc.; Huntsville-Madison
County Airport Authority; Jacobs Sverdrup, Marshall
Space Flight Center; JR Enterprises; Lowe’s Home
Improvement; Madison Research Corporation; NASAMSFC; Northrop Grumman; Redstone Federal Credit
Union; Regions; Rolls Royce; SAIC; Stanley
Construction Company, Inc.;
Tec-Masters, Inc.;
Teledyne Brown Engineering; U.S. Army Aviation and
Missile Command; U.S. Army Corps of Engineers; U.S.
Army Space and Missile Defense Agency; U.S. Army
Garrison-Redstone; U.S. AMC (LOGSA); and U.S.
Nuclear Regulatory Commission.
(Continued from page 2)
has partnered with Tec-Masters to provide online
continuing education courses. The various courses,
although offered through Drake’s Continuing
Education Program and taught by Drake instructors,
were developed by Tec-Masters utilizing our
established e-Teaching Institute format. According to
Dr. Helen McAlpine, President, Drake State Technical
College, “The online classroom environment has become
extremely popular for its convenience. Our continuing
education courses will not only be accessible for our
local community, but will also be a viable option for
anyone
that
accesses our site
from across the
state, country,
or the world.”
This collaborative effort has produced over 207
classes available through course groups that include
small business, desktop computer, home and small
business, insurance professional development,
Microsoft, web development, and Cisco systems.
In these quickly changing times, the human perspective
can easily be lost in the haze of technology.
However, Tec-Masters believes that leaving the
student alone to figure out their problems is not the
best way to create true academic champions. That’s
why we provide comprehensive real time technical
support, available both by phone or email, and highly
qualified instructors who are certified experts in their
fields of study. Instructors, whether academic or
industry, are maximizing the full range of custom
options available through TMI’s eTeaching system. As
a result, students are receiving innovative benefits
and quick efficient solutions to all types of academic
problems.Ò
Page 9
Tec-Masters, Inc.
2008 Volume 1:1
NATIONAL CHILD
ADVOCACY CENTER
.NCAC &
TMI:
Partners For Progress
T
he National Children’s Advocacy Center
(NCAC), headquartered in Huntsville, AL,
has teamed with Tec-Masters Inc. Multimedia
Productions to produce a DVD for use in preparing
children for court appearances. The same distance
Rex Free, TMI Video Producer, positions a microphone on one of the
actors in the film shot inside the Circuit Courtroom of the Lawrence
County Alabama Courthouse. The film will be used to help prepare
children for testifying in court trials. (Photo courtesy of the Moulton
Advertiser, Staff Writer/Photographer Ginger Granthem)
learning and multimedia technology that TMI has
developed and used to support efforts for the Navy,
Corps of Engineers, and NASA, is now being used in a
very progressive venue to assist children who have
been victims, primarily of sexual abuse. The “Home
Court Advantage” DVD offers the preparation
necessary to put at child at ease in the courtroom.
The technology employed uses animation of the
teaching tools normally used (i.e., pamphlets,
handouts, coloring books, etc.) and places them
literally in the hands of the user. An ordinary
television remote control helps the user navigate
through an interactive non-linear instructional DVD
designed to help prepare children for what can be a
traumatic courtroom experience.
“The National Children’s
Advocacy Center is proud
to partner with
Tec-Masters, Inc. in
developing this highly
informative DVD for child
abuse professionals.
Preparing children to
testify in court is one of
the most difficult aspects
of our work, and this DVD
provides an outstanding
mechanism for addressing
this challenge.”
Chris Newlin
NCAC Executive Director
According
to
Bill
Stackhouse, TMI scriptwriter, “The objective
of this program is to
attempt to alleviate
that part of the
trauma
associated
with the unknown by
developing a childfocused training tool
which will allow the
child to take a virtual
tour of a courtroom.
During this tour the
child will receive a
brief introduction to
(Continued on page 11)
| Systems & Logistics Directorate|
LOGISTICS
ARMY & MARINE CORPS
W
ho is the TMI Systems and
Logistics Directorate and what
do they do? The Logistics Directorate
group performs Army and Marine
Corps logistics efforts, electrical, software and system engineering
activities, programmatic support, information
technology/information systems activities,
configuration management and data management.
We support PMs under Marine Corps Systems
Command, PEO Missiles and Space, PEO Simulation
Training and Instrumentation, and PEO Ammo.
Among these are: USMC Expeditionary Fire Support
System, Army Mortars, Army Precision Fires Rocket
and Missile Systems, Non Line of Sight Launch System,
Lower Tier, Cruise Missile Defense Systems and Joint
Land Attack Cruise Missile Defense Elevated Netted
Sensor. We build maintenance shelters, write Technical Manuals, develop computer architectures, review
and correct specifications, develop software and
hardware, perform test, perform maintenance, field
systems, provide training, and support soldier needs in
the field for tools. They manage databases of
sensitive Army information and monitor Life Cycle
Contractor Support databases.
They develop
budgets and schedules, and they support Milestone
Decision Reviews locally and in Washington D.C.
This dedicated group of approximately 50 personnel
live in places near Huntsville, AL, Lawton, OK, and
Camp Lejeune. They work in places like Nevada,
White Sands Missile Range, Sealy, TX, Minnesota,
Arkansas, Tennessee and when warranted Germany,
Korea, Egypt, Israel and UAE. During the past several
months, twenty of them received awards or commendations from the Government.
Tec-Masters, Inc. Logistics personnel are currently
supporting the PFRMS PMO with the Life Cycle
Contractor Support (LCCS) sustainment contract and
the alpha contracting process for the LCCS II contract.
The LCCS II contract will start in CY08 as the base
with 4 one year options. The LCCS contract is a
Performance Based Logistics (PBL) contract providing
a “one-stop shopping” approach for sustainment of
the HIMARS Fire Control System (FCS) and launcher
module (LM) and the M270A1 FCS.
The Prime
Contractor, Lockheed Martin Missiles and Fire Control
– Dallas (LMMFC-D) is the Product Support Integrator
(PSI), and Partnership Agreements between the
government depots and the PSI have been established. The contract will include Foreign Military Sales
(FMS) and United States Marine Corps (USMC)
options, a cost plus contingency CLIN, a transition
plan, and procurement of Program Management
Office owned, contractor maintained Fly-Away
(Continued on page 11)
Page 10
Tec-Masters, Inc.
2008 Volume 1:1
HUMAN
RESOURCES
TMI is pleased to announce that several new
employees have joined our organization. We
hope each new member of the Tec-Masters Team
will find their employment a challenging and
rewarding experience. Employees who have recently become a part of the Tec-Masters Team
include:
William Fronek
Susan Landers
Ray Blauser
Marty Conner
David Gerhrdt
Veronica Sexton
Scot Burnham
Angelique` Harris
Rita Conrad
Olivia Rettke
Rashanda Kennamore
Gerald Borrello
Robert Schmidt
James Watts
Mary Remer
Marla Rex
Dawn Parks
Joshua Hogue
Thomas Dollman
Nelson Barnes
Stephanie Haynes
Joseph Binkowsky
Woodrow Simon
Tyrone Matheney
(Continued from page 10)
the various people who may be encountered during
the trial (i.e., judge, clerk, bailiff, court reporter,
prosecutor, defense attorney, etc.).” Utilizing the DVD
format places the child in a safe familiar environment
before moving into an actual courtroom.
The primary target audience for the DVD is abused
children who may have to appear to testify against
their abusers. The video will also be used to train and
prepare non-offending family members, court
officials, therapists, social workers, victim’s advocates
and courtroom participants.
John Pooley
Danny Bost
Chad Jameson
Lori Diaz
Kimberly Krug
Tal Miller
James Capps
Christopher Bailey
“We’re here to serve.” This,
according to Tec-Masters
Human Resources (HR)
Manager, Angelique` Harris.
“We are currently working
to develop a HRIS system
that will simultaneously
increase productivity and
streamline processes and
procedures. This is a critical
part of our growth process
since TMI is an ISO
9001:2000 and CMMI Level
II certified company, HR
Angelique` Harris
must reflect that in our
TMI HR Manager
internal processes as well.”
For all HR needs, please contact Angelique Harris or
Betty Battles, Benefits Coordinator.
“My present vision is
that Tec-Masters
Human Resources
Department will
becomes a strategic
partner in the overall
corporate process.
We desire to be
proactively
involved in all phases
of the organization."
Angelique` Harris — [email protected]
Betty Battles — [email protected]
LOGISTICS DIROCTORATE (Continued from page 10)
package. This LCCS strategy focuses on customer
service and transparency to our soldiers, less
infrastructure, and lower total costs.
The HIMARS Performance Based Logistics program
(with the support of TMI personnel) won the 2006
Secretary Of Defense Performance Based Logistics
award for system level.
TMI personnel were
awarded a Program Executive Office (PEO)
commanders coin for their participation in the success
of the HIMARS PBL program in a ceremony led by BG
Cannon.Ò
Moulton, Alabama resident, Anne Nelson, portrays
youth in court room scene.
The project, suggested four years ago by a Madison
County (AL) district attorney, was underwritten by
Tec-Masters, who also provided the technical staff for
the project’s implementation. Tim Pierce (director and
producer), Bill Stackhouse, (scriptwriter), and Rex Free
(video producer), worked “on site” at the Lawrence
County (AL) Courthouse over the course of several
days to complete the filming. The production crew
also included actors from Huntsville and Birmingham,
AL and Nashville, TN. Officers from the Moulton
“Prosecutors have an ethical obligation to
prepare children for court. This DVD will assist
prosecutors in helping children understand the
court process--a process that is foreign
and frightful for many children. I highly
recommend this important tool."
Victor Vieth, Director
NAPSAC's National Child Protection Training Center
Police Department and the Moulton Circuit Court also
helped provide everything from uniforms and props
to technical expertise regarding processes and
procedures.
The NCAC will make the “Home Court Advantage”
DVD available nationwide to attorneys, court officials,
counseling services and child advocates and other
child services professionals. The DVD is currently
available through the NCAC at their website located
at: www.nationalcac.org.Ò
Page 11
2008 Volume 1:1
Tec-Masters, Inc.
“Silver Snoopy”
AWARDED TO TMI STAFFERS
Phillip Bryant was recently presented with
a NASA Silver Snoopy Award for the
exceptional support he provides to the
design, development, fabrication,
assembly, test, verification and operations
of the Microgravity Science Glovebox
(MSG). The award is a sterling silver
“Snoopy” lapel pin that has flown on a Space Shuttle
mission, plus a certificate of appreciation and
commendation letter for the employee, both signed
by the presenting astronaut. Of all the SFA Awards,
the Silver Snoopy best symbolizes the intent and spirit
of Space Flight Awareness. An astronaut always
presents the Silver Snoopy because it is the astronauts'
own award for outstanding performance, contributing
to flight safety and mission success. It is always a
special honor to receive this award. Fewer than one
percent of the space program workforce receive it
annually. The MSG hardware was launched to the
NASA Astronaut, Richard R. Arnold, II,
presents award to TMIs Philip Bryant.
International Space Station (ISS) via the UF-2 Space
Shuttle mission on June 5, 2002. The MSG facility was
developed for NASA by the European Space Agency.
Mr. Bryant spent over six months in Europe during the
development of this hardware providing technical
expertise and thus becoming the technical expert on
the MSG for NASA. His experience and technical
capabilities with the MSG have been invaluable. He is
currently the MSG Engineering Unit lead technician
and is looked to for guidance whenever there are
issues with the flight hardware during on-orbit
operations. Mr. Bryant helped to enable the MSG to
become a tangible system of quality hardware and
software that to date has processed 13 experiments
with over 3,000 hours of run time. The MSG continues
to achieve highly successful results and much of the
credit is due to Mr. Bryant.
Andrew Tygielski received the Silver Snoopy Award
for his exceptional work as the Lead System Engineer
(LSE) for the Microgravity Science Glovebox (MSG)
project. The MSG flight hardware was launched to
the International Space Station (ISS) via the UF-2
Space Shuttle mission on June 5, 2002. This facility
Commander Barry E. Wilmore (USN)
presents the award to TMIs Andrew Tygielski
has accumulated over 3000 hours of operational time
and completed science activities with 13
experiments. Mr. Tygielski's contribution to these
accomplishments has been immeasurable. He has an
excellent working relationship with our extended team
at JSC, namely the Payload Engineering and
Integration (PE&I) organization. His knowledge of
verification and the PE&I process has proven
invaluable to the success of MSG. Mr. Tygielski
continually works with the PE&I organization to
suggest beneficial process improvements in order to
increase efficiency. He attacks with a vengeance,
every task that he is assigned and then suggests
areas that he could provide support in for other team
members. Mr. Tygielski’s dedication to his customers is
priceless to the MSG team. He always holds himself
accountable to his customers and is committed to their
satisfaction. The MSG continues to achieve highly
successful results and much of the credit is due to
Mr. Andrew Tygielski.
Richard R. Arnold, II was the astronaut who presented
the award to Mr. Bryant. Mr. Arnold was selected as
an Educator Astronaut by NASA in May 2004. In
February 2006 he completed Astronaut Candidate
Training that included scientific and technical
briefings, intensive instruction in Shuttle and International Space Station systems, physiological training,
T-38 flight training, and water and wilderness survival
training. Upon completion of his training, Mr. Arnold
was assigned to the Hardware Integration Team in
the Space Station Branch working technical issues with
JAXA hardware. He will continue to work various
technical assignments until assigned to a spaceflight.
Barry E. Wilmore (Commander, USN) presented the
award to Mr. Tygielski. Commander Wilmore was
selected as a pilot by NASA in July 2000 and
reported for training in August 2000. Following the
completion of two years of training and evaluation,
he was assigned technical duties in the Astronaut
Office. Commander Wilmore currently represents the
astronaut office on all propulsion systems including the
space shuttle main engines, solid rocket motor,
external tank, and also serves on the astronaut
support team that travels to the Kennedy Space
Center, Florida, in support of launch and landings.
Commander Wilmore will serve in technical
assignments until assigned to a space flight.Ò
Page 13
Tec-Masters, Inc.
2008 Volume 1:1
LAWTON OPERATIONS—FIELD ARTILLERY (Continued from page 7)
Tec-Masters opened its Oklahoma City office in 2003 to
provide support to the Oklahoma City Air Logistics Center
(OC-ALC). One of the major components of TMI-Lawton’s support
efforts includes collaborative initiatives with the University of
Oklahoma, Oklahoma State University and Langston University to
conduct Research projects for the OC-ALC engineers. During the
three years that TMI-Lawton has been involved in this program,
we have conducted a total of 38 research projects valued at
$3.8 Million. In addition, TMI-Lawton also supports the OC-ALC
by providing needs assessments, equipment identification, and
equipment installation and training.
In 2004 TMI established an office at Fort Leonard Wood,
TMI personnel supporting a Fort Sill experiment
Missouri to provide support to the Military Police School, Engineer
School and the Chemical School. These three TRADOC schools have the same type missions and similar support requirements
as the Field Artillery School. In 2006 we were awarded the contract to support the TRADOC Systems Analysis Command
(TRAC) at Fort Leavenworth, Kansas. Teamed with DRC, TMI currently has two employees on-site at the TRAC facility. As
funding is made available, additional task orders will be issued providing the opportunity for further growth in the
Leavenworth area.
The impending Base Realignment and Closure (BRAC) initiative includes the relocation of the Air Defense School to Fort Sill.
This realignment has initiated a significant change in the Fort Sill landscape in terms of support requirements and the number
and type of defense contractors. It is an opportunity for growth fueled by a need for support for not only the Field Artillery
School, but also the Air Defense School using the current SETA contract. TMI has made the contract available to other
companies who are currently providing support to the Air Defense School at Fort Bliss. Our goal is to assist the Air Defense
School in their transition into Fort Sill over the next two years. This will give TMI an opportunity to develop relationships and
experience in the Air Defense subject matter.
The success of TMI west of the Mississippi is based on our people. We have been fortunate over the years to recruit and
retain highly qualified, ethical people who have a strong commitment to the soldier, the marine and the airman. We have
built our reputation on two simple rules: 1) the work we do is paramount to the defense of our country and to the survival of
our fellow citizens in uniform; and 2) our relationship with our employees and fellow contractors is built on the principle of “do
unto others as you would have them to do unto you.” For many, this is probably a statement of the obvious; for others, it is
lost in the fog of competition over the dollar in the business world. For Tec-Masters, it means a commitment to an
unimpeachable standard of quality product and performance that supports the Warfighter and brings satisfaction to the
customers we serve.Ò
ITEM UNIQUE IDENTIFICATION (IUID)
TECTEC-MASTERS, INC. has developed a turnkey method
that allows suppliers to meet the Department of Defense’s
new mandatory Item Unique Identification standards
(IUID). The IUID program was established to identify and
track tangible DoD assets. Suppliers of these assets are
required to encode IUID data into a 2-D Data Matrix
symbol and directly apply it to specific tangible items to
help facilitate item tracking in DoD business systems. The
data can then be used for management, financial,
accountability, and asset management purposes.
Working at its Moores Mill Facility, Tec-Masters has
developed a turnkey capability to manufacture these
high-tech “labels” through the use of several cutting edge
technologies. Methodology includes the use of a Trotec
Speedy 100 Laser Engraver for making the labels, a
fixed-mount Microscan Quadrus Verifier to ensure that
the labels meet ISO standards, a hand-held Microscan
MSQ Quadrus Imager, Bartender Pro software for laser
markers, and the Lockheed I-Guides IUID software package to interface with the DoD registry.
Tec-Masters is responsible for developing IUID labels for
U.S. Army weapons systems including the U.S. Army’s
Combat Vehicle Systems (CVS), the Expeditionary Fire
Support Systems (EFSS), the High Mobility Artillery
Rocket System (HIMARS) and Mortar Weapons Systems
(MWS).
Originally initiated in 2002, the Item Unique
Identification, or IUID, program has been growing
rapidly in scope. As of January 1, 2006, IUID became
a mandatory requirement on all Government Furnished
Property in new contracts.
Page 14
Tec-Masters, Inc.
2008 Volume 1:1
MISSILE DEFENSE
DIRECTORATE
BMDS FBX-T Radar Digital
Signal Injection System
-RDSIS TecTec-Masters, Inc. has completed development of a
real-time digital signal injection capability for the
BMDS Radar. The RDSIS is a radar signal processor
injection driver that receives waveform and beam
position commands from the radar system, and, using
these commands and a simulated threat scenario,
computes and injects simulated radar returns in the
form of In-Phase and Quadrature (I&Q) data directly
into the BMDS Radar signal and data processor. This
unique approach will provide a test capability to
exercise the complete signal and data processing
functionality from beginning to end in a real-time,
tactical configuration. This approach, among other
capabilities, provides the capability to assess radar
system performance under extreme object loading
conditions and assesses radar system reaction to
conventional and unconventional threats.
The RDSIS supports the primary radar operational
functions such as single beam search, multiple beam
searches, multiple frequency search, verification, track
initiation, track, and discrimination. It will accommodate all narrowband, mediumband and wideband
waveforms available in the BMDS Radar. Receiver
hardware effects including automatic gain control,
noise injection, and channel-to-channel amplitude and
phase errors. Real-time antenna pattern models are
provided for the transmit sum beam, the receive sum
and difference beams, and for the simultaneous
receive sum beams. The RDSIS antenna models reflect the impact of the wideband array architecture
transmit/receive (T/R) module outages, and array
error effects for both the mainbeam and
sidelobes. Environmental effects models for atmospheric absorption, atmospheric refraction, lens loss,
and cloud and precipitation attenuation are also included.
The RDSIS utilizes scattering center based radar cross
section (RCS) models to generate radar return signals
for threatening objects and debris, and will also have
the capability to use statistical characterization models to generate radar return signals for debris. The
RDSIS will model object dynamics in terms of position,
velocity, acceleration, yaw, pitch, roll, body axis
rates, and ballistic coefficient.
Raytheon is currently utilizing the RDSIS for radar
performance and acceptance testing. TMI continues
to work with Raytheon to identify and provide enhancement to the RDSIS capabilities.
Although the current RDSIS effort is specifically
geared toward the BMDS radar, the RDSIS has been
designed to accommodate the commonality among
the X Band Radars (BMDS, THAAD, XBR, SBT etc.).
This allows the RDSIS to be easily adapted to sup-
2007 AVA
AWARDS
“And the Winner Is…”
E
ach year the Ava Awards, an international
audio visual awards competition, recognizes
outstanding creative achievement by creative
professionals who are involved in the concept, writing,
direction, shooting, and editing of audio visual
materials and programs. TMI’s Multimedia Department was recently awarded “top honors” from a field
of contenders that included over 1,700 national and
international entries.
TMI Multimedia was recognized for a video
production completed in early 2007 in
collaboration with the National Child Advocacy
Center in Huntsville, AL. The video, “Home Court
Advantage,” is a training and teaching tool used to
prepare children for court appearances. (See Page
10). TMI garnered awards in four (4) categories and
also received the distinction of an “Honorable Mention
in a fifth category. Award categories included:
♦
♦
♦
♦
♦
Platinum — Video/Film/Directing (below right)
Platinum — Governmental/Judicial
Gold — Video/Film/Writing
Gold — Video/Film/Cinematography
Honorable Mention — Video/Film/Editing
The Ava Awards is administered by the Association of
Marketing and Communication Professionals (AMCP),
an international organization
consisting of several thousand
marketing, communication,
advertising, public relations,
media production and free-lance
professionals. Among the annual
competitors are video and film
production companies, web site
developers, producers, directors,
advertising agencies, and
corporate and governmental
communication departments.Ò
Page 15
“QUALITY
IS THE
KEY
TO
CUSTOMER SATISFACTION”
TEC-MASTERS, INCORPORATED
Corporate Headquarters:
1500 Perimeter Parkway
Suite 215
Huntsville, AL 35806-3520
www.tecmasters.com
Dr. Marvin Carroll
President & CEO
1.800.849.9472
PH: 256.830.4000
FX: 256.830.4093
TMEye Contact: Dede Booker-Lacey
256.830-4000 | [email protected]
TMEye