career search guide
Transcription
career search guide
2014-2015 Graduate Business Programs CAREER SEARCH GUIDE T C able of ontents Graduate Business Programs’ CAREER SEARCH GUIDE Letter from the Director. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Graduate Business Career Services and Programs Team. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Appointments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Events Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Career Fairs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 3 3 3 4 2014-2015 ND Graduate Business Career Catalyst Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Assessment & Research Phase Assessment Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Research Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Job Postings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Industry and Company Research. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Job and Internship Funding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 6 7 7 7 GRADUATE BUSINESS CAREER SERVICES Positioning Phase Your Career Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Writing Your Resume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Resume Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 List of Action Verbs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Sample Functional Skills and Traits Sought by Recruiters. . . . . . . . . . . . . . . . . . . 11 Sample Resumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Developing Your “Elevator Pitch”. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Cover Letters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Sample Cover Letters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Your Online Image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Knowledge and Skills Phase Networking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Writing a Networking Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . How to Prepare for a Career Fair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Types of Interviews . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Interview Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The Psychology Behind Common Interview Questions. . . . . . . . . . . . . . . . . . . . . CAR Format: Answering Behavioral Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . Interview Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Questions to Ask the Interviewer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Office Visit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Interview Attire. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Considering a PhD?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Business Certifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 23 24 25 25 26 27 27 28 29 30 31 31 Job Search Phase Job and Internship Strategies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 International Job Search Strategies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Offer Negotiation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 At Work Phase Mendoza Office of Graduate Alumni Relations. . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Notre Dame Ethical Job Search Agreement. . . . . . . . . . . . . . . . . . . . . . . . . . 35 ADVERTISER INDEX ATF Finance . . . . . . . . . . 39 Earth Share . . . . . . . . . . . 39 Ernst & Young LLP . . . . . 39 College Recruitment Media and Mendoza College of Business, Graduate Business Career Services would like to thank the above sponsors for making this publication possible. Dear Mendoza Graduate Business Students, Welcome to Mendoza! On behalf of the Graduate Business Career Services team, I welcome you to the 2014-15 academic year. Our staff is dedicated to support and guide your career pursuits every step of the way, from discovering which career is right for you, to navigating a sometimeschallenging job market. Our vision is: To create and maintain relationships among students, employers and the Notre Dame family that lead to enhanced professional knowledge, stronger networks and employment opportunities. Finding the right job can seem like adding another full-time class, when you consider the time commitment. The Graduate Business Career Services platform was designed to help you structure your search. We provide a series of workshops and classes geared to each program, as well as individualized coaching—all built around our signature Career Catalyst model. We also partner with external organizations for off-campus opportunities to develop your job-search strategy. Within any given cohort, some students will be seeking employment after graduation, while others intend to start businesses of their own. Our program is designed to provide resources and build skills that will be useful to everyone—entrepreneurs, job-seekers and even those planning to continue their education—long after leaving the halls of Mendoza. Our mission is to provide our students and alumni with: • Career-planning tools and the skills to executive a successful job search, • Personal and professional development, and • An understanding of the long-term steps vital to building executive presence. All Mendoza students may utilize our private job and internship boards: Go IRISH, CareerLink, MBA Focus and resources available on the Career Services tab on InsideND. While it is true that the Internet has made it much easier to find job listings, the proliferation of online employment sites also creates confusion. Our resources will help you determine not only good opportunities, but opportunities that are the right fit for your career plans and personal goals. The Graduate Business Career Services office hours are Monday through Friday, 8 a.m. to 5 p.m. Please give us a call or stop by the reception desk to arrange for an appointment. We look forward to working with you! Patrick Perrella Director, Graduate Business Career Services GRADUATE BUSINESS CAREER SERVICES GRADUATE BUSINESS CAREER SERVICES AND PROGRAMS T E AM Coaches Laura Bellis, Associate Director – MBA Consulting, EMBA and Alumni Michael Crehan, Associate Director – MBA Finance Tricia Ford, Assistant Director, MSB Career Development Jeff Morris, Assistant Director, MBA Corporate Recruiting Services – Former Military Julie Philips, Associate Director, MSA Program Cindy Proffitt, Assistant Director, MBA General Management John Rooney, Senior Associate Director – MBA Business Analytics, Business Leadership, Marketing, Non-Profit Staff Terry Borich, Office Senior Staff Assistant Jessica Green, Events and Projects Coordinator Judy Truitt, Employer Relations Program Manager AP P OI NT ME NT S Scheduled SERV ICES Career Coaching Career coaches specializing in your graduate program are available to support concentration and career exploration, practice interviewing, and job search strategy/tactics. Career Services offers resources online, through workshops, and via one-on-one career coaching. Career Actions Groups (CAGs) Led by second-year MBA students, Career Action Groups are small groups of MBA students with common career interests and job search goals. Each group meets regularly to help members gain a deeper understanding of specific functions within overall job categories; to move through the Career Catalyst process; to expand industry knowledge through research, networking, and CAG events; and to generate an ongoing supply of job leads in the CAG’s designated function, industry, or geographic target location. Mentoring The Graduate Business Career Mentor Program matches students with alumni or a second year MBA in a career, function, company, industry, or geography of interest to the student. Walk-In Walk-in appointments are appropriate for brief questions when a scheduled appointment was not possible and the question requires an immediate response, such as an offer negotiation. Before requesting a mentor, discuss strategy for selection with your career coach. Students can view the list of available mentors and request a mentor through CareerLink. The relationship is intended to continue throughout the academic year, connecting twice per every seven weeks in person, or by phone or email. Proofreading Career-related documents will be proofread free of charge. Feedback is received within 1-2 business days. Submit documents using the link on the Career Services tab of insideND. Submit Microsoft Word documents only. E VE N T S O VE R VI E W Boot Camps Boot Camps are 2-4 hour events for students intending to work in banking, consulting, or marketing. Hosted by career coaches and alumni, students gain depth of knowledge about, and job expectations for, the particular career. 3 G R A D U AT E C A R E E R S E R V I C E S When exploring concentrations and careers, it is important that you focus on fit. Questions to ask yourself may include: • What do you like doing? • What are your interests? • What will you find motivating in your future career? • What skills do you already possess, and which need further development? • What do you think your personality type is, and how does it relate to careers? Graduate Career Services coaches are available by appointments scheduled through the Graduate Business Program Reception Desk. Appointments last 30-45 minutes generally. MENDOZA COLLEGE OF BUSINESS Patrick Perrella, Director Industry Nights Industry Nights, held annually in September, are designed to give students an understanding of possible industry career paths. The format for these events is generally a panel discussion, with one representative from each company serving as a panelist. After the panel concludes, each firm has a designated area for networking and addressing individualized questions. Previous Industry Nights/Events include • Banking Industry Forum • Consulting Industry Night • Consulting Industry Forum • Healthcare & Biotechnology Industry Night • Leadership Development Industry Night • Marketing Industry Night • Wall Street Forum CA REER FAIR S On-Campus Career fairs are held twice annually on campus and are appropriate for all ND students to attend. The event is free for currently enrolled students. 4 Fall Career Fairs are typically scheduled for September with one day dedicated to full-time and the second day to internship opportunities. G R A D U AT E C A R E E R S E R V I C E S MENDOZA COLLEGE OF BUSINESS GRADUATE BUSINESS CAREER SERVICES AND PROGRAMS continued The Winter Career and Internship Fair, typically held in February, is a one-day fair offering full-time and internship opportunities. Off-Campus A series of national career fairs are annually organized by affinity groups, consortiums of schools, and geography. Companies actively begin looking at resumes for fall fairs as early as August. Fair attendance provides good exposure to a large group of companies in one setting, many of whom may not otherwise have a presence on campus. Students are responsible for expenses associated with travel, lodging, and food. The schedule for affinity group-sponsored fairs is provided in the section entitled “How to Prepare for a Career Fair” later in this Guide. IMPORTANT: The conferences are open to everyone regardless of affinity group status (unless specifically noted below). Affinity-sponsored fairs: • Ascend National Association of Asian MBAs • Ascend National Convention and Career Fair (Asian) • Asian Bilingual Career Forum (Bilingual English-Asian language speakers only) • Asian MBA Leadership Conference & Career Exposition • Association of Latino Professionals in Finance and Accounting (ALPFA) • MBA Veterans (Veterans Only) • National Association of Black Accountants (NABA) • National Black MBA Association (NBMBAA) • National Society of Hispanic MBAs (NSHMBA) • Net Impact Conference • Reaching Out (LGBT) MBA • MBA Women International (MBAWI) Consortium-sponsored fairs: • Midwest MBA Career Fair (internship-focused) • CareerQuest (Mid-Atlantic Coast) Geographically-specific fairs: • Jobs in Japan • European Career Fair City Treks Small groups of students and a Staff Member make office visits to select cities, meeting with alumni and representatives at host companies. These trips are generally scheduled to occur during the fall academic break. Students are responsible for expenses associated with travel, lodging, and food. Students will receive an email with details and eligibility. EVENTS Throughout the year, various on- and off-campus events are offered in support of your career development. Events include career fairs, industry nights, and workshops. For more detailed information about specific upcoming events: • MSA, MSB http://careercenter.nd.edu/events • MBA, EMBA, MSA, and MSB https://mendoza-nd-csm.symplicity.com/students/ ND GRADUATE BUSINESS CAREER CATALYST Career Catalyst consists of five phases that are essential for success. In each stage, Graduate Business Career Services offers coaching, tools, information, and experiences. The time spent in each phase varies by student, and mastering all phases is important to a student’s career development. Supporting resources can be found on the Career Services tab within insideND. https://inside-p.cc.nd.edu/cp/home/displaylogin TM Click each Catalyst Phase icon on insideND to access related career resources. MENDOZA COLLEGE OF BUSINESS OVERVIEW At Notre Dame, you will use our signature process to guide you through your career development. The process is called Career Catalyst. 5 Define a preferred functional area and concentration, develop a Career Plan that outlines your most compelling talents and your optimal work environments, and gain a deeper understanding of high potential career paths. Expand your industry knowledge to validate a strong fit with the industry or job function, develop industry-specific job search skills, and finalize your Career Plan, customize your resume, and learn about additional resources available within the Mendoza College of Business and the Notre Dame community. Formally launch your job search to find a compelling career; leverage resources to organize and facilitate your job search efficiency and effectiveness. Learn how to give back to your peers and future students through alumni organizations, events, and activities once you have secured employment. Discuss these and any other career resource needs with your career coach. G R A D U AT E C A R E E R S E R V I C E S Find career resources, such as selfassessments and company research tools, to gain a better understanding of yourself, to identify key job skills and personal attributes, and to understand the broad spectrum of career opportunities. CAREER CATALYST continued MENDOZA COLLEGE OF BUSINESS ASSESSMENT & RESEARCH PHASE Knowing and understanding what you have to offer is key in finding a right career fit. The following self-assessments and company research tools help to identify key job skills and personal attributes, and to understand the broad spectrum of career opportunities available in the marketplace as you prepare for the next Career Catalyst phase—Positioning. ASSESSMENT R ESOUR C ES CareerLeader careerleader.com This web-based business career self-assessment system is offered free to all Mendoza Graduate Business students and can be completed in approximately 60 minutes. A personalized report is immediately available and reflects business interests, motivators, and skills as well as likely job function fit. Additional Assessments Many personality and career assessments are available on the market. Within your courses, faculty may ask that you complete similar tools. If you have additional interest in assessments, consider the following instruments which are lowcost or free: ASSESSMENT TYPE Career G R A D U AT E C A R E E R S E R V I C E S 6 Personality ASSESSMENT WEBSITE StrengthsQuest (Gallup) strengthsquest.com/signin/default.aspx O*Net (Department of Labor) onetonline.org Keirsey Temperament Sorter (KTS II) keirsey.com/sorter/register.aspx Myers Briggs Type Indicator (MBTI) myersbriggs.org/my-mbti-personality-type/ RESEA RCH R ESOUR C ES insideND Career Services Tab CareerShift A comprehensive collection of online career resources for Graduate Business students are found on insideND via the Career Services tab. Clicking on the icon for each phase of the Career Catalyst produces resources supporting career activities in the phase. CareerShift facilitates searching for and storing contacts and jobs sourced from company career pages, job boards, professional associations, and publications. Searches can be performed by location, industry, and more. Vault Online Career Library GoinGlobal Career And Employment Services The Vault Online Career Library features a diverse array of resources: industry guides, employer profiles, resume tools, occupational profiles, and more. This valuable tool is helpful for career exploration, company research, drafting targeted cover letters, and preparing for interviews. Free electronic copies of the Guides may be downloaded. GoinGlobal provides localized career and employment resources for locations around the world. Content includes city and country employment guides and job search sources, employment trends, salary and H1B visa sponsorship records, cultural/interviewing advice, work permit/visa regulations, and much more! WetFeet Job Central WetFeet provides employer profiles, insider guides for careers and industries, and other career-related materials. Free electronic copies of the Guides may be downloaded. Job Central searches national and international job and internship postings by keyword and location. Jobs and internships are posted by the 200+ companies who are members of the Direct Employers Association. J O B P OSTING S GO IRISH for MSA and MSB students CAREERLINK for EMBA and MBA students This private database is the primary recruiting database for on-campus and off-campus interviewing opportunities. Fulltime and internship positions are posted, as well as upcoming employer information sessions, pre-nights, and career fair companies registered to attend. MBA FOCUS This private database is available to all graduate students at Mendoza. It provides job listings from national and international corporations who have chosen to advertise open positions to Mendoza College of Business students. RecPass We have partnered with RecPass, used by more than 100 corporations, a student profile system utilizing QR code-based technology for seamless employer-candidate interaction. I N D USTRY A ND C OMPANY R ESEAR CH Recruiters often comment that students lack company research skills, interview preparation, and knowledge of career fields. As a result of this feedback, an online Interview Research Preparation site (on insideND) and “Interview Checklists,” were developed as starting points for student preparation. In addition to these resources, we highly J O B AND IN TER NSHIP FUNDING Indiana Careers At Notre Dame Graduate Career Services is pleased to offer graduating students the opportunity to apply for a year-long award consisting of a $400 monthly payment totaling $4,800 for the year. These funds are provided to support students as they “get on their feet” financially when choosing to begin their career in Indiana after graduating from Notre Dame. For more information about the qualification and application process for this program, please visit: careercenter.nd.edu/for-undergrads/job-search/ jobs-in-the-following-fields/indiana. MBA-Exchange.com The private database is the leading directory for MBA Development Programs, worldwide. Job listings are also presented by global corporations. Affinity Organization Job Boards The national affinity organizations have active job boards year round—not just during the fall career fairs. We do recommend making use of the job boards on these sites: ALPFA, National Black MBA, National Society of Hispanic MBAs, Forte Foundation, Asian MBA, AscendNAAMBA, and AscendLeadership. recommend reviewing the company website for mission statement, annual reports, investor relations content (especially presentations), and products/services. 7 Mahaffey Business Library This University Library branch is located in the Lower Level of Mendoza. The library has an excellent selection of resources to aid you in your research, including Bloomberg terminals and CapitalIQ. The library staff are ready to help you with expert research assistance for both academic and career information ([email protected]). Nonprofit Funding Making the world a better place is part of being a Notre Dame man or woman. In support of this belief, students interested in nonprofit internships may request Graduate Business Program internship funding in situations where the position is uncompensated or compensates at a rate inconsistent with the cost of housing and related internship expenses. Funding is limited to $500 per month and requests are made through the Graduate Business Program Office. GARRABRANT Endowment for Inter national Inter nships Funded by Notre Dame Alumnus Gary Garrabrant, the endowment provides funding for students wishing to do an international summer internship, but who cannot due to the increased financial challenges (airfare, etc.). Funding is limited and students must apply for funding. This funding is available for MBA internships only. G R A D U AT E C A R E E R S E R V I C E S Conducting thorough company and industry research is vital to an effective job search and interview. Networking contacts and employers view researching the industry/company as a critical factor in applicant evaluation because it demonstrates the candidate’s interest and enthusiasm for their company. BENEFITS FOR YOU: • Provides quick and easy data sharing of contact information and resume with target employers • Saves paper, time and money • Ensures data and discussion notes are captured enabling faster follow up by employers and preventing lost applications • Reduces or eliminates the need to “apply online,” as employers can now upload your documents and resume directly MENDOZA COLLEGE OF BUSINESS This private database is the primary recruiting database for both on-campus and off-campus interviewing opportunities. Full-time positions are posted, as well as upcoming employer information sessions, pre-nights, and career fair companies registered to attend. RecPass technology allows you to create an electronic link to your profile information and resume to share with employers at career fairs and other networking and recruiting events. CAREER CATALYST continued MENDOZA COLLEGE OF BUSINESS POSITIONING PHASE YOUR CAREER PLAN Very few successful professionals would say their career was a straight line from Business School to their preferred career choice. However, most would say that clarity and focus are critical to attaining their career success. Development of your Career Plan will help you to: SAMP L E C A R E E R P L A N Maverick Stetson Class of 20XX [email protected] (574) 555-5555 PREFERRED FUNCTION: Marketing PREFERRED SUB-FUNCTION(S): Brand Management or Product Management PREFERRED INDUSTRY: Food, paper, or sports products CORE SKILLS AND EXPERIENCE: Core Skills and Experiences A. Leadership B. Project Management C. Financial Analysis D. Strategic Planning Experience 1 Led cross-functional team to reduce base sheet cost for tissue product Managed roll-out of new spring design for everyday plate business Created new approach to analyze variance in fixed cost for tissue product line Developed new marketing plan based on core strengths of plate strengths and design Created online marketing campaign for Brawny Experience 2 Team captain of college basketball team Managed SKU reduction project with manufacturing and sales Executed three price increases to recover cost increases Created new seasonal program that combined cups and plates Designed numerous print advertising pieces 8 G R A D U AT E C A R E E R S E R V I C E S • Identify core skills and experiences • Hone your value proposition • Add clarity to your job search target companies • Give stakeholders, including alumni and mentors, ideas of how they can support your journey E. Creative Thinking POSITIONING STATEMENT: I am a Notre Dame MBA candidate with a concentration in marketing. With over 4 years of experience in consumer and customer marketing, I have worked with top retailers including Walmart, Target, and Costco. I have exceptional leadership skills in managing cross-functional teams that include marketing, sales, finance, manufacturing, and R&D. Having successfully completed product reformulations and portfolio changes, I have driven top line and bottom line results. I have a demonstrated track record of moving from in-depth analysis to insights to strategy. My background in consumer marketing, project management, and retailer sales make me an ideal candidate. CAREER PREFERENCES: Size of organization - 5,000 to 20,000 employees Country / Region / City – USA / Midwest focus but open to New England / Boston, Columbus, Indianapolis People / Organizational culture – Fast-paced learning environment, ability to work with a certain degree of freedom, and exposure to customer Other – Company that offers international assignments Mid-term (3-5 years) My mid-term career goal is to become a brand manager where I have P&L responsibility and direct reports. I also want to have responsibility for product innovation and development. Long-term (5-10 years) My long-term career goal is to get to the Director level where I am managing cross-functional teams from marketing, finance, sales, and manufacturing. I want to have built a track record of driving bottom line profits. WRITING YOUR RESUME You should not try to include everything you’ve done during your career—instead, think of your resume as a document that markets your most applicable skills and experiences to an employer. Skills This section typically includes computer, language, science/ laboratory, and production skills when applicable. Activities It is important to list quality over quantity in this section. Only include experiences where you’ve developed skills relevant to the position. Relevant Courses T Y P E S OF RESUMES For current students, you should include courses related to your career goals, objective, and/or skills in this section. Chronological Honors This is the most common resume format for college students. A chronological (or reverse chronological) resume organizes information by jobs/experiences in reverse chronological order—with the most recent experiences listed first. This format works well when: • You are seeking an entry-level position • You have a steady history of employment related to the position you are seeking Functional Combination This type of resume organizes information with an emphasis on skills in reverse chronological order. Experiences and skills can be tailored to fulfill the specific requirements of a position. This format works well when: • You want to highlight skills related to specific jobs • You want to emphasize relevant skills and information that connect your experiences CO M MON RESUME SEC TIONS Volunteer List volunteer or service activities by naming the organization, volunteer job title, date, and possibly a bullet describing the skills or responsibilities you gained during the experience. TIPS FOR WRITING • One page (two pages for EMBA) • Brief but sufficient information • Consistency and clarity are key • Tailor your resume to each position • Emphasize your unique skills • Include results and accomplishments ADDITIONAL TIPS • Make your resume stand out—use a personalized heading, bold and italics, lines, etc. • Print your resume on high-quality paper • Keep your resume up-to-date with experiences, accomplishments, GPA, etc. • Have your resume reviewed by a career coach • Schedule an appointment to talk with a career coach for assistance with content • Use the FREE Proofreading Service for career-related documents including resumes and cover letters. Details available on the Career Services tab of insideND Objective When possible, the objective should be specific to the industry or position. However, when utilizing a general resume, an objective is not needed. Executive or Professional Summary (EMBA only) This summary appears at the top of your resume as 3-4 lines describing yourself in terms of accomplishments and skills Education This section should include degree, major, date of graduation, GPA, and study abroad programs, if applicable. Experience List most recent jobs/experiences first. Use strong action verbs and quantify results when possible. The most important achievement should be your first bullet point in each job. T O P 10 S KI L L S E M P L O YE R S W A NT • Leadership • Interpersonal (relates well to others) • Teamwork (works well with others) • Problem-solving • Analytical • Initiative • Flexibility/Adaptability • Communication • Computer • Technical 9 G R A D U AT E C A R E E R S E R V I C E S A functional (or skills-based) resume organizes information into functional groupings of skills or accomplishments. This format works well when: • You want to demonstrate a clear relationship between your skills and the position you are seeking • Your experiences are not easily related to the position you are seeking • You have gaps in your employment history Honors are relevant accomplishments, accreditations, achievements, or awards earned for exceeding average standards in either academics, athletics, or in a work environment. MENDOZA COLLEGE OF BUSINESS Your resume is often the only picture a recruiter has of you, your abilities, and your accomplishments. Studies show that resumes receive about 20 seconds of a recruiter’s time. Remember, your resume is a piece of paper that represents you. MENDOZA COLLEGE OF BUSINESS POSITIONING PHASE RESUME CHECKLIST G E N ERA L FOR MAT C ONT E N T ❑ Is my name at the top of the page and in bold? Are my LinkedIn address, mailing address, phone number and email easy to read? ❑ Is my resume an appropriate length? (1 page unless EMBA) ❑ Is formatting (e.g. bold, font, bullet sizes, heading styles) consistent throughout the resume? Are the headings and statements evenly spaced ❑ Are verb tenses in the present tense for current jobs? Are verb tenses in the past tense for previous jobs? ❑ Do I have approximately 2-6 bullet statements per job? ❑ Is there a balance between white space and content for a professional image? ❑ Is the font size 11 point or larger? ❑ Does my objective statement clearly state what I am seeking and what I will bring to the position? ❑ Does my Professional Summary highlight the skills and experiences that are important to my career goals? (EMBAs only) ❑ Did I include the following headings: Education, Experience, and Achievements/Interests? ❑ Does my education section state my official degree and expected graduation date? Did I include my cumulative GPA (if a 3.0 or above)? ❑ Is my GPA accurate and not rounded up? ❑ Do my statements demonstrate major accomplishments rather than routine tasks/duties? Check the statements that demonstrate your accomplishments. ❑ Do my accomplishment statements start with action verbs? Are the action verbs in the correct tense, reflecting past or current activities? ❑ Do my accomplishment statements demonstrate the use of key skills? ❑ Do my statements demonstrate the results of my accomplishments? Did I quantify my results (e.g. use numbers when possible)? ❑ Does my resume end with strength (e.g., Achievements, Interests, Activities section)? ❑ Is my resume completely free from spelling, punctuation, and grammatical errors? G R A D U AT E C A R E E R S E R V I C E S 10 LIST OF ACTION VERBS Begin the bullets under your work experience with action verbs. Action verbs are concise, dynamic, and indicate high-energy initiative and creative action. They should be used throughout your resume, specifically in the experience section. Words not to use: assisted, collaborated, helped, joined, oversaw, participated, responsible for, worked, and other similar nondescript verbs. Instead replace these with: accelerated accommodated accomplished accounted for achieved acquainted acquired adapted added adjusted administered advertised advised advocated aided altered analyzed anticipated applied appraised approved arbitrated arranged assembled assessed assumed attached attained attended augmented authored balanced bolstered briefed budgeted built calculated catalogued caused chaired changed charted checked circulated classified cleared up collected combined compiled completed computed condensed conducted conferred consolidated constructed consulted controlled converted convinced coordinated copied corrected counseled counted created critiqued debated decided defined delegated delivered demonstrated designed detached determined developed devised directed disclosed discovered dispatched displayed distributed drafted dramatized earned edited educated elected eliminated employed encouraged enlisted ensured entered established estimated evaluated examined executed expanded expedited explained explored extended facilitated familiarized filed forecast foresaw formulated fostered found founded gained gathered generated governed graded greeted grouped guaranteed handled heightened highlighted identified illustrated implemented improved incorporated increased informed initiated innovated inspected inspired instructed LIST OF ACTION VERBS continued measured medicated merged modified monitored motivated negotiated notified observed obtained opened operated orchestrated ordered organized perceived performed persuaded planned prepared presented processed procured produced profited programmed projected promoted proofed proposed proved provided publicized published purchased qualified rated received recognized recommended recorded recruited reduced referred regulated reorganized repaired replaced reported represented researched resolved restored restructured resulted in returned revealed reviewed revised saved scheduled screened scrutinized selected sent served set shipped showed sold solved sought specified spoke sponsored stabilized started stopped straightened streamlined strengthened studied submitted suggested summarized supervised supplemented surpassed taught terminated tested trained transferred unified updated upgraded utilized SAMPLE FUNCTIONAL SKILLS AND TRAITS SOUGHT BY RECRUITERS Finance Skills Qualities Dependable Analytical Quantitative Detail oriented Team player Articulate Responsible Self-confident Quick learner Cooperative Integrity Decisive Marketing Skills Following through Time management Prioritizing work Listening Negotiating Explaining Problem solving Initiating action Diplomacy Dealing with ambiguity Working with others Influencing others Developing ideas Working independently Questioning Motivating others Finding opportunities Market analysis Expediting Coordinating Evaluating risks Implementing solutions Selling Qualities Persuasive Results oriented Cooperative Articulate Self-Starter Organized Doer Conscientious Dependable Assertive Production Skills Trouble shooting Listening Coordinating Time management Working independently Working with others Negotiating Problem solving Qualities Enthusiastic Trustworthy Organized Doer Dependable Calm under pressure Global view Flexible Conscientious Responsible Creative Cooperative Enterprising Human Resources Skills Communication skills Influencing others Mentoring Motivating others Listening Negotiating Coordinating Time Management Working with others Qualities Team Player Organized Persuasive Articulate Administrative Resourceful Cooperative Flexible Accounting Skills Following through Number manipulation Financial analysis Collecting data Working with others Coordinating Problem solving Explaining Accounting Prioritizing work Time management Listening Finding problems Questioning Budgeting Computer modeling Qualities Team player Results oriented Analytical 11 G R A D U AT E C A R E E R S E R V I C E S Prioritizing work Dealing with ambiguity Listening Finding problems Research Time management Working with others Questioning Financial analysis Quantitative analysis Number manipulation Working independently Following through Finding opportunities Accounting MENDOZA COLLEGE OF BUSINESS interpreted interviewed invented inventoried invested investigated judged keyed laminated launched lead learned lectured led liaised logged maintained managed marketed maximized MENDOZA COLLEGE OF BUSINESS POSITIONING PHASE G R A D U AT E C A R E E R S E R V I C E S 12 SAMPLE FUNCTIONAL SKILLS AND TRAITS SOUGHT BY RECRUITERS continued Integrity Cooperative Responsible Trustworthy Quantitative Dependable Administrative Detail oriented Adaptable Organized Quick learner Conscientious Self-starter Consulting Skills Collecting data Problem solving Researching data Number manipulation Dealing with ambiguity Questioning Coordinating Market analysis Explaining Working with others Developing ideas Computer modeling Initiating action Working independently Prioritizing work Following through Influencing others Listening Creating concepts Qualities Analytical Quick learner Articulate Quantitative Dependable Conceptualizer Responsible Team Player Energetic Adaptable Resourceful Integrity Flexible Cooperative Calm under pressure Self-starter Dealing with ambiguity Supervising Managing projects Implementing solutions Negotiating Management Skills Qualities Doer Dependable Adaptable Responsible Decisive Conscientious Leadership Integrity Hands-on Self-starter Mature Organized Trustworthy Cooperative Results oriented Flexible Self-confident Coordinating Initiating action Working with others Following through Influencing others Expediting Prioritizing work Organizing people Managing people Explaining Delegating Time management Problem solving Inspiring others Diplomacy Motivating others EMBA SAMPLE RESUME 1111 N Bosworth Avenue, #1 http://www.linkedin.com/in/you Chicago, IL 60602 (574) 631-0000 [email protected] An accomplished leader with 10 years extensive experience in risk management consulting at Fortune 1000 financial services companies. A proven track record of delivering results, maximizing team performance, and forging strong client relationships. Expertise in process improvement, change management, and project management. Known as a thought leader and exemplary mentor and coach. Work Experience PricewaterhouseCoopers Chicago, IL Senior Manager, Financial Services Regulatory Practice2009-present Led diverse teams in providing risk advisory services related to consumer compliance and enterprise risk management for complex domestic and global financial institutions. Participated in all aspects of the business from project execution to sales and practice development • Managed or participated in 11 projects covering a diverse range of regulatory and risk management areas, including due diligence reviews, compliance program and process design, core banking system design, controls assessment, money laundering and regulatory examination preparation The Federal Reserve Bank of Chicago Chicago, IL Associate Bank Examiner2003-2005 Led and participated in Compliance and Community Reinvestment Act (CRA) examinations and offsite monitoring exercises for large and small domestic banks in the Midwest • Served as lead examiner on three compliance examinations. Planned and executed all elements of the examination, including management of a team of four examiners and compiling the report of examination outlining compliance audit findings. Bank asset sizes ranged from $24 million to $1 billion Education and Professional Certification UNIVERSITY OF NOTRE DAME Master of Business Administration candidate RADFORD UNIVERSITY Bachelor of Business Administration in Finance, magna cum laude Beta Gamma Sigma Notre Dame, IN May 2015 Radford, VA May 2003 CERTIFIED REGULATORY COMPLIANCE MANAGER (CRCM) August 2005 CERTIFIED INFORMATION PRIVACY PROFESSIONAL (CIPP) October 2006 13 G R A D U AT E C A R E E R S E R V I C E S KPMG, LLP Chicago, IL Senior Associate, Financial Risk Management 2005-2009 Consumer Regulatory Advisory Services Performed regulatory compliance and risk management projects for the nation’s largest banks and mortgage originators • Led or participated in 15 projects covering a diverse range of risk management areas, including: Fair Lending, Sarbanes-Oxley, compliance program and process design, deposit and lending compliance, and controls assessment MENDOZA COLLEGE OF BUSINESS Career Profile MBA SAMPLE RESUME MENDOZA COLLEGE OF BUSINESS http://www.linkedin.com/in/you G R A D U AT E C A R E E R S E R V I C E S 14 299 East LaSalle Ave #B103 South Bend, IN 46617 987-654-3210 [email protected] Objective Internship utilizing skills in project management and financial analysis Education University of Notre Dame Master of Business Administration candidate, Business Leadership concentration • Management Club • GMAT 710 University of Rochester Bachelor of Science, Electrical Engineering Notre Dame, IN May 2013 Rochester, NY May 2008 Experience Samsung Austin Semiconductor Austin, TX Process Engineer 2, Metrology (Measurement Science)2008-2011 • Managed projects to improve the measurement quality on a fleet of 18 scanning electron microscopes within a memory chip fabrication facility • Aided Metrology Department in achieving record manufacturing one day turn-around-time by decreasing measurement errors from 5% to under 1% through data analysis and problem solving • Led Metrology Department to an on-time and successful transfer of new memory chip technology to Austin from Samsung headquarters by traveling to South Korea and collaborating with Korean engineers • Coordinated the design, programming, and implementation of a web-based reporting system to eliminate approximately three engineering hours spent on data collection per day • Trained engineers throughout Samsung (at facilities in Austin and South Korea) how to build and implement similar web-based data systems • Received APPLAUD Award for innovative system approach, a quarterly based award nominated by mangers for employees exemplifying Samsung core values of leadership, action, unity, and dedication (awarded to 1% of employees in company) Kiewit Western Construction Company Springerville, AZ Intern Engineer 2007 • Studied substructure construction designs and developed financial change order packages summarizing revisions for a new Arizona Springerville Generating Station • Calculated and documented over $50M financial impacts due to power plant construction design changes • Supervised the safety and quality of the construction jobsite and made presentations on each issue to the Kiewit leadership team Activities and Skills • Samsung College Orientation Program Mentor, 2010-2011 • Volunteer at Goodwill Computer Recycling Facility, 2008-2011 • Proficient in SQL and Visual Basic programming languages • Active runner participating in several races per year benefitting charities and organizations 101 Pokagon South Bend, IN 46617 MSA SAMPLE RESUME http://www.linkedin.com/in/you Notre Dame, IN 5/2015 Tsinghua University Beijing, China Bachelor Degree in Business Administration (Accounting) 6/2014 • Major GPA: 3.62/4.0; Scholarship for Excellence 2009-2010, 2010-2011 and 2011-2012 • Chartered Financial Analyst(CFA) Level II Candidate California State University, Bakersfield One of ten chosen for Academic Study Abroad and Cultural Exchange Program Bakersfield, CA 2/2010-3/2010 PROFESSIONAL EXPERIENCE Lehmanbrown International Accountants Beijing, China Intern, Tax Department2/2013-3/2013 • Prepared working papers for tax review for Turck Tas, a Chinese heavy duty truck manufacturer • Conducted research on newly issued tax articles; prepared comments for firm’s website China Merchants Bank Qingdao, China Summer Intern, Personal Loans Department7/2012-8/2012 • Guided customers through mortgage loan application process • Evaluated clients’ credit worthiness in 120 mortgage cases LEADERSHIP Challenge Cup Business Plan Competition, National Entrepreneurial Program Qingdao, China Chief Financial Officer9/2012-5/2013 • Led group of eight students in designing and executing survey to study feasibility of business plan; set up financial plan, and coordinated fundraisers to implement plan • Selected to participate in the National College Student Entrepreneurial Program United Nations Youth Assembly New York City, NY Representative of People’s Republic of China8/2011 • Conferred with global peers to explore Africa’s 21st century social and economic development challenges • Presented at Infant Mortality Workshop, on behalf of Chinese delegates sharing current developments in China’s rural areas SERVICE AND INTERESTS • English-Chinese Translator, International Extreme Sailing Series, Omen National Team • Fluent in Mandarin and English, conversational in Spanish • Proficient in SAP Crystal Dashboard Design 15 G R A D U AT E C A R E E R S E R V I C E S KPMG Elite Program Qingdao, China Program Trainee and Winter Intern, Audit Department7/2011-5/2012 • Issued receivable confirmation letters to bank’s clients as part of year-end audit of Bank of Qingdao • Conducted due diligence by interviewing clients • Performed alternative audit procedures to measure solvency MENDOZA COLLEGE OF BUSINESS EDUCATION University of Notre Dame Master of Science in Accountancy, Financial Reporting and Assurance Service • Recipient of merit-based scholarship; teaching assistant in Accounting Department 574-999-2014 [email protected] MSB SAMPLE RESUME MENDOZA COLLEGE OF BUSINESS 5419 Jane Doe Lane, Apt. C Notre Dame, IN 46556 G R A D U AT E C A R E E R S E R V I C E S 16 [email protected] (555) 555-3180 OBJECTIVE Full-time position bridging my passion for the Arts with core business skills. EDUCATION University of Notre Dame Master of Science in Business candidate Notre Dame, IN May 2015 Duke University Durham, NC Master of Arts in History May 2014 • GPA 3.93/4.0 • Thesis: Art in the Third Space: Hybridity & Proteanism in the Life and Paintings of Pamela Colman Smith Bachelor of Arts in Art History and Anthropology, summa cum laude May 2012 • Art History GPA: 4.0, Anthropology GPA 3.94 University College Dublin Concentration: Art History, Archaeology, Irish Studies Belfield, Dublin, Ireland August–December 2010 HONORS • Phi Beta Kappa, Epsilon of Indiana • Duke Dean’s List – eight semesters • Duke Undergraduate Library Research Award for Best Undergraduate Honors Thesis EXPERIENCE Duke Visual Resources Center Durham, NC Art Researcher and Cataloguer September 2012–May 2014 • Researched, compiled, and archived metadata associated with high-resolution digital art images The Nasher Museum of Art Durham, NC Intern in the Nineteenth - Century European Art Collection September 2012–May 2013 • Developed an interpretive strategy through which to frame the collection so as to best suit the needs of the academic community; this included selection of artworks for display, provenance research, gallery design and layout, and writing didactic labels for the landscape section • Collected demographic and use-based information during roundtable discussions with faculty, students, and local patrons of the museum and summarized findings in report to curators Department of Development Call Center Durham, NC Fundraiser January 2009–May 2010 • Received formal training in negotiation and achieving university goals and initiatives • Contacted alumni and benefactors of the university to procure monetary contributions to financial aid, academic programs, global service, and general operating funds • Successfully raised over $85K SERVICE • Team Member, Digital Education in Northern Ireland Project, Co. Armagh • Member, US Energy Policy, Environment, and Social Change Seminar D.C. April 2012 October 2009 DEVELOPING YOUR “ELEVATOR PITCH” Creat ing an “Elevator Pitch” typically answers the questions: ➤ Who – Who are you (degree, program, university)? ➤ What – What do you do well (skills, experience, interests)? ➤ How – How can you help them solve their needs? ➤ Why – W hy do you have interest in them or their organization (fit with mission, values, products/services)? Be creative with your pitch while keeping it professional. Your pitch should be unique and expressive of your personal attributes, skills, knowledge, and interests. • Hello, I’m... (introduce yourself, your Program/concentration, and interest in industry/function) • Your company is... (demonstrate knowledge of company) MENDOZA COLLEGE OF BUSINESS You only have one chance to make a first impression. Concisely sharing your career passion in 30 seconds or less shapes perceptions of you and your value-added to an employer at a career fair, networking contact over the phone, or executive in an elevator. • I’m interested because... (explain your interest in company) 17 • I can... (match your skills with their needs) G R A D U AT E C A R E E R S E R V I C E S Verify your pitch by asking people who know you professionally, or referencing past performance appraisals or self-assessment results. Photo © Doreen Salcher - Fotolia.com MENDOZA COLLEGE OF BUSINESS POSITIONING PHASE G R A D U AT E C A R E E R S E R V I C E S 18 COVER LETTERS Cover letters serve as a bridge between your resume and the specific job to which you are applying. Therefore, there isn’t a “one size fits all” cover letter. A cover letter is also a reflection of your writing skills, so take time and care to proofread and review your document. You Should Send a Cover Letter When: • Applying through Go IRISH/CareerLink and the employer has requested it • Responding to a job posting via direct mail or email • Sending in a response to a referral from a friend or acquaintance G UID ELIN ES Your Cover Letter Should Be: • Formal, polished, and grammatically correct - Precise, concise, cordial, and confident - Written in the active voice - Varied in sentence structure—don’t begin all sentences with “I” - Printed on the same type of paper as your resume - Targeted to the needs of the company and requirements of the position Cover Letter s Should be Addressed to a Specific Person If you do not have a contact name: • Investigate the company website and other online resources (myNotreDame, LinkedIn, CareerShift) for contacts and addresses • Call the company and request the name of the person responsible for hiring graduates in your career area • If all efforts fail—indicate a specific job title, such as Director of Public Relations and use a proper salutation (“Dear Sir or Madam,”) Additional Tips • Your cover letter should not be a repetition of the wording on your resume • When sending a resume via email, you may follow the cover letter format to introduce your attachment • Include both the cover letter and resume content in the attachment (PDF format) as a file named with the user in mind (e.g., [LAST NAME] [FIRST NAME] ND MXX [DATE]) • Use the term “Enclosure” or “Enclosures” only if you are sending hard copies of your documents CONTENT The First Paragraph • States WHY you are writing - Responding to an advertised opening - Inquiring about a possible opening • States WHY you are applying to, or are interested in, this employer - Company’s training program - Company’s product or service - Demonstrate your company research • Mention your contact/referral if you have one The Second Paragraph • States WHAT qualifications you bring to the position • Highlights two or three experiences or academic achievements that directly relate to the qualifications the employer is seeking • Illustrates brevity • Proves, through examples of experiences and activities, that you have key skills for the position—i.e., communication, problem-solving ability, and analytical skills • May close with a summary sentence of your qualifications and a confident statement that you can make a contribution to the organization The Third Paragraph • States WHAT you WANT—an interview or an opportunity to further discuss your qualifications and any employment opportunities the employer may have • May reference your enclosed resume • Thanks the person and indicates that you look forward to speaking to or meeting with him/her, but indicates flexibility as to time and place • Can state that you will call the contact person at a certain time/day to discuss scheduling a meeting or an interview Follow Up Calling the employer is acceptable, as long as it is gracious and courteous. Inquiring to make sure your application materials were received and to ask if any other materials would assist in arriving at a positive decision regarding your application is also acceptable. SAMPLE COVER LETTER Your Address 1 Your Address 2 September 20, (year) Two spaces here Their Name Company Name Company Address 1 Company Address 2 12 point font minimum! Dear Mr./Ms. (Last Name), Address your letter to a specific person. Or Dear Sir or Madam, The first paragraph introduces you—that you are at Notre Dame getting your (degree), graduating in May (year), and the specific job you are applying for. If you were referred for the job, start out with the name of the referral. Immediately state why you are interested in the company and position. It should make the person want to continue reading the letter. In the closing paragraph, demonstrate your research and knowledge of the company and express your enthusiasm and interest. When applicable, state that you have applied on Go IRISH/CareerLink or directly on their website (or both), and indicate interest in obtaining an on-campus interview. It is acceptable to leave closing openended, but generally better to retain control by asking for a specific appointment. Sincerely, Knute Rockne (Program) Candidate, Class of (year) University of Notre Dame [email protected] +1-574-631-5000 Enclosure Include if sending a hard copy of the letter and resume 19 G R A D U AT E C A R E E R S E R V I C E S In the second paragraph you highlight relevant skills gained through your previous work (full time or internships) and academic experience that you will be able to bring the role. Draw attention to relevant skills, as defined by the job description, and demonstrate when and how you have used them. This will typically be biggest paragraph of the letter. Do not restate your resume! MENDOZA COLLEGE OF BUSINESS One inch margins minimum SAMPLE COVER LETTER MENDOZA COLLEGE OF BUSINESS Your Address 1 Your Address 2 G R A D U AT E C A R E E R S E R V I C E S 20 One inch margins minimum September 20, (year) Two spaces here Their Name Company Name Company Address 1 Company Address 2 12 point font minimum! Dear Mr./Ms. (Last Name), Address your letter to a specific person. Or Dear Sir or Madam, The first paragraph introduces you—that you are at Notre Dame getting your (degree), graduating in May (year) and the specific job you are applying for. If you were referred for the job, start out with the name of the referral. Immediately state why you are interested in the company and position. It should make the person want to continue reading the letter. The qualities I have to offer (company) include: o Highlight relevant skills gained through your previous work (full time or internships) and academic experience that you will be able to bring the role. o Use this format to draw attention to those specific skills and show when and how you have used them. o This will typically be biggest section of the letter. Do not restate your resume! In the closing paragraph, demonstrate your research and knowledge of the company and express your enthusiasm and interest. When applicable, state that you have applied on Go IRISH/CareerLink or directly on their website (or both), and indicate interest in obtaining an on-campus interview. It is acceptable to leave closing open-ended, but generally better to retain control by asking for a specific appointment. Sincerely, Knute Rockne (Program) Candidate, Class of (year) University of Notre Dame [email protected] +1-574-631-5000 Enclosure Include if sending a hard copy of the letter and resume YOUR ONLINE IMAGE When developing your online image, consider: • Is your online identity in line with your career goals? • Does your online identity represent you as you want to appear? • How does your online identity appear to employers? Q UI C K T I P S • Having a complete LinkedIn profile pushes you up higher in search results • Having recommendations on LinkedIn pushes you up higher in search results • Have a consistent image (i.e. photo) across your profiles, and make sure you are smiling in it • Grab your Twitter name to make sure no one is tweeting in your name • Your Facebook profile should be private—i.e. only visible to your friends • Your social media profiles should all be tied together and considered as separate entities Once you have identified the image you want, reinforce that image with written and verbal media including outbound voicemail messages, your resume, elevator pitch, etc. TOP SIT ES TO INC L UDE WH E N B UI L D I N G YO UR O N L I N E I M A G E MENDOZA COLLEGE OF BUSINESS Public perceptions of you are based upon results returned from a Google search of your name. Those first ten results are considered your “digital resume.” For most of us—we have more accidental “in the moment” content rather than strategic or deliberate image-building content. Your digital identity is important for your career and your job search, and will only increase as more and more recruiting and networking moves into the online space. 21 Facebook Twitter Tumblr—important for tech and entrepreneurs Google+ YouTube G R A D U AT E C A R E E R S E R V I C E S LinkedIn—this should be your #1 priority CAREER CATALYST continued MENDOZA COLLEGE OF BUSINESS KNOWLEDGE AND SKILLS PHASE G R A D U AT E C A R E E R S E R V I C E S 22 NETWORKING Approximately 70% of all jobs are found through networking! Most career counseling professionals estimate that at least 50% of the jobs that are filled are never advertised; so how do people find out about these opportunities? Current employees will often tell their networking associates when a position is opening and/or help those associates get interviews. With this in mind, you can see how valuable this step is in your job search. Networking, in reality, is relationship building. The basics include: • Build a contact management database containing names of who you know • Email contacts to prepare them for your request for a meeting/conversation • Phone within 72 hours of making the request • Conduct meeting/informational interview • Send thank-you note • Follow up two weeks later to update the contact on your progress C AREERLI NK CareerLink contains job postings and contacts for EMBA/MBA students. Also consider searching the Graduate Business Career Mentor Program database housed within CareerLink for contact information. N E T W O R KI N G W I T H N O T R E D A M E A L UM N I Notre Dame alumni are some of the most loyal alumni in the world. Connecting with alumni provides students with an excellent network of contacts. Finding alumni who work in a particular industry, at a particular company, or in a particular geographic region can all be helpful. myNotreDame Mendoza graduate students can have full directory access to myNotreDame, the Notre Dame alumni database, by creating their own accounts at http://mynotredame.nd.edu. Contact your career coach or the Alumni Association if you need assistance registering for or accessing the system. LinkedIn http://linkedin.com LinkedIn is a professional networking site of more than 60 million experienced professionals. As a student, you can create a profile and join the “Notre Dame Alumni Network Group” to instantly be connected with more than 35,000 Notre Dame alumni. C AREERSHI FT CareerShift allows you to search for contacts from millions of companies. You can search for contacts by industry, location, or keyword. G O I RI SH & C AR EER LINK Go IRISH and CareerLink are excellent resources for locating contacts. Select the “Employers” tab and enter the name of the organization you are targeting into the keyword search. If the organization is in the Go IRISH or CareerLink system, it will come up in the search. Select the tab listing the organization’s name. If there is a contact on file, it will be revealed in the lower right-hand corner. This search mechanism allows students to locate contacts even if there are no current jobs or internships posted to the system. Alumni Clubs The Clubs connect you with people in the specific geographic region you are seeking. Club websites allow students to seek out upcoming events that provide the opportunity to network with alumni—some sites allow you to upload your resume and others have job and internship postings. You can also try to connect with the young alumni representative of the Club. To find a list of alumni clubs, visit http://mynotredame. nd.edu and select the “Clubs, Classes and Groups” tab. WRITING A NETWORKING EMAIL MENDOZA COLLEGE OF BUSINESS Networking email content should be written with the same degree of formality and professionalism as a cover letter. Keep in mind: • Date and address block are excluded from a networking email • Salutation remains formal (i.e., “Dear Mr./Ms. [Last Name],”) • Brevity is important; your content should be 2 short paragraphs (approximately half the length of a cover letter) • Tone remains professional, free of slang, abbreviations, and other shortcuts • Clearly state the purpose of your communication—help him/her to help you! 23 General Networking Email • Introduce yourself and where you got their name • Explain why you are writing, i.e. obtain information and advice on career choices, jobs or industries • Explain why the contact’s background and perspectives are important to you • Give details about your interests • Explain that you are interested in finding out how your background, strengths, and interests could be utilized in their industry • Close the conversation by requesting a brief 15-20 minute meeting and give some proposed dates and time ranges • Stress how important the informational interview is to you and express your thanks for their consideration Applied for a Job At the Contact’s Company Networking Email • Introduce yourself and where you got their name • Explain why you are writing, i.e. you applied for job X at their firm and are preparing for the potential interview (Include the job number if you know it—so they can look it up if they want) • Explain why the contact’s background and perspectives are important to you • Explain that you are interested in finding out their suggestions and advice to prepare for an interview for this role (You have enclosed your resume so they can get an overview of your background) • Close by requesting a brief 15-20 minute meeting and give some proposed dates and time ranges • Stress how important the informational interview is to you and express your thanks for their consideration G R A D U AT E C A R E E R S E R V I C E S SA M P LE N ETWOR KING EMAILS MENDOZA COLLEGE OF BUSINESS KNOWLEDGE AND SKILLS PHASE HOW TO PREPARE FOR A CAREER FAIR Regardless of whether the career fair is free on-campus or involves dedication of time and funds off-campus (registration fees, travel, lodging, and food), your results depend heavily on planning and preparation. I am interested in speaking with you further. How can I obtain a slot on your interview schedule?”) • Obtain the representative’s business card COMPO SE A R ESUME THAT MAR KE T S Y O U R BA CKGR OUND AND SKILLS • Within two days of the fair, send email thank-you messages to recruiters with companies of interest • If you obtain an interview: - Prepare by researching the company, industry, competitors, and the position description - Review this Guide and practice sample interview questions Career Services Staff, mentors, and peers are available to provide resume reviews. PREPARE, P R EPAR E, PR EPAR E • Attend a Career Fair Preparation workshop • Determine your objectives for attending • Review the companies attending the fair and position descriptions on the conference website • Visit company website to review mission statements, annual reports, and products or services • Apply for jobs/internships if the companies will be doing interviews at the conference • Develop and refine networking skills • Develop your “Elevator Pitch” A T THE FAIR G R A D U AT E C A R E E R S E R V I C E S 24 • Dress in business attire and bring a padfolio, copies of your resume, and a thumb drive with your electronic resume • Be proactive by approaching employers • Speak with both young alums and experienced representatives • Demonstrate confidence and enthusiasm in delivering your “Elevator Pitch” • If the company is conducting interviews the next day, ask a representative how to sign up for an interview (i.e., “After reviewing your company information and the position, F O L L O W I N G T HE F A I R O N -C A M P US F A I R S To View Companies Attending 1. Login to Go IRISH or CareerLink 2. Click on “Events” tab 3. Click on the name of the fair to view participating employers and general posting information To View Job Postings 1. Login to Go IRISH or CareerLink 2. Click on Jobs/Internships for the source 3. Perform a keyword search for the fair using the tips on the Jobs/Internships Search page O F F -C A M P US F A I R S 1. Register for the fair on the host organization career fair website 2. Post resume, apply to companies of interest 3. Check the website regularly for new companies/positions attending the fair C AR EER FAI R S 2 0 1 4 6/20 National Association of Black Accountants 8/5ALPFA 8/23 Ascend National Convention (Asian) 9/9 Notre Dame Internship Fair 9/10 Notre Dame Full-Time Fair 9/18-19 National Black MBA 9/26-27 National Hispanic MBA (NSHMBA) 10/3 Reaching Out (LGBT) 10/3 MBA Veterans 10/4-5 Jobs in Japan (careerforum.net) (CA) 10/11 Asian MBA 10/11 MBA Women International 10/24 CareerQuest 2014 11/7 Net Impact 11/7-9 Jobs in Japan (careerforum.net) (MA) 11/7-9 Asian Bilingual Career Forum 11/8 Ascend NAAMBA (Asian) 11/14 MBA Invitational C AR EER FAI R S 2 0 1 5 2015 European Career Fair (date TBD) TYPES OF INTERVIEWS BEH AVIO RA L INTER VIEWS Based on the premise that the best way to predict future behavior is to determine past behavior, this style of interviewing is typical for graduate business recruiters. By focusing on the applicant’s actions and behaviors, rather than subjective impressions that can sometimes be misleading, interviewers can make more accurate hiring decisions. In these types of interviews, it is important to note what skills and experiences the employer may be seeking—it may be more than one, and then always make sure you describe a specific, recent situation including key context, details, your behavior or the actions you took to resolve the situation, and share the outcome or the results of your actions. The “Psychology Behind Common Interview Questions” section offers more information on how to effectively respond to behavioral interview questions. PH O NE INTERVIEWS V I D EO CO NFERENC E AND WEB I N T E R VIEWS If an employer wants to schedule a video conference or web interview, Graduate Business Career Services has equipment available. To schedule the use of our video conference room or to request to check-out a web cam for your interview, visit the Graduate Business Program reception desk. Some companies, especially those involved in consulting and finance, are concerned not only with your experience in a particular area, but also with your ability to address unfamiliar, complex problems and reach logical conclusions based on available facts. In essence, they want to test your ability to solve problems that may arise in a real-life situation while working for them. The emphasis here is on your thought process; there is not necessarily a right or wrong answer. You will usually be evaluated in several of the following areas: • Logical reasoning • Creativity • Quantitative skills • Business judgment (not business knowledge) • Pragmatism • Ability to structure problem-solving • Intellectual curiosity and enthusiasm • Ability to think quickly and perform under pressure • Ability to clearly communicate your answer Typically, you will be presented with a set of facts, ranging from simple hypothetical situations to complex charts, graphs, data correlations, etc. It is up to you to assume the role of the professional. The following resources can help prepare you for case interviews: - Case in Point: Complete Case Interview Preparation by Marc P. Cosentino - Bain & Company Practice Cases: www.joinbain.com/ apply-to-bain/interview-preparation/default.asp - Capital One Practice Case: www.capitalone.com/ careers/hiring/business_case.php - Deloitte: http://careers.deloitte.com/unitedstates/students/students_internships. aspx?CountryContentID=13912 - McKinsey Practice Cases: www.mckinsey.com/careers/ how_do_i_apply/how_to_do_well_in_the_ interview/case_interview/practice_cases.aspx - BCG: www.bcg.com/join_bcg/interview_prep/tips/ default.aspx INTERVIEW PREPARATION Preparation is the most important part of your job or internship interview. You can maximize your interview success with advance planning, self-assessment, and interview practice. Review and complete the following nine planning activities before your job or internship interview. 1.Knowledge of yourself: know yourself in terms of skills, interests, values, and future aspirations 2.Career plan: well-defined goals, confidence in pursuing a chosen field of interest, and realistic plans for advancement 3.Communication skills: ability to deliver ideas, clear and concise answers, and verbal animation 4.Qualifications: be aware of and able to communicate specific academic training, leadership experience, critical thinking skills, and extracurricular involvement 5.Maturity: demonstrated by poise, optimism, appearance, and tone of voice 6.Professionalism: communicate a strong work ethic, high moral values, and integrity 7.Execute a game plan: prepare to “sell yourself” in terms of relating your interests, skills, and goals 8.Conduct a mock interview with a recruiter, career coach, former employer, or even a friend—this is the key to success! Do not memorize answers, but know how to communicate the contents of your resume and your top reasons for pursuing the opportunity 9.Write down 25 words that describe you prior to the interview—be familiar with these self-descriptors and feel comfortable delivering them in the interview: “I am a results-oriented, technology geek who enjoys building both relationships and technical knowledge.” Be able to provide specific examples 25 G R A D U AT E C A R E E R S E R V I C E S There are different types of phone interviews. A recruiter may call unexpectedly to conduct a pre-screen. The purpose of the prescreening is to ask a few key questions before going further in the interview process. A scheduled phone interview is an in-depth pre-screen before the site interview. In some cases, for example internships, the scheduled phone interview is the actual interview. If the phone interview is the actual interview, applicants are hired solely on the basis of the phone interview. Scheduled interviews can last anywhere from 15 minutes to one hour. C A S E I N T E R VI E W S MENDOZA COLLEGE OF BUSINESS Keep in mind that any contact you have with the employer is part of the decision-making process and all interactions will affect how you are perceived, even at informal events. Make sure your cell phone is off anytime you are meeting with an employer—whether attending a pre-night, a dinner, or an official interview. MENDOZA COLLEGE OF BUSINESS KNOWLEDGE AND SKILLS PHASE G R A D U AT E C A R E E R S E R V I C E S 26 THE PSYCHOLOGY BEHIND COMMON INTERVIEW QUESTIONS It is important to know that some employers ask questions that seem very simple; however, the hidden meaning behind the questions may not be simple at all. Adapted from the book, Money Jobs. When Inter viewers Ask You: What They Really Want to Know Is: Describe yourself. How does your background qualify you for this job? Can you take an incredible amount of information, organize it quickly in your head, and present it in a concise and articulate fashion? What are your greatest strengths and weaknesses? Are my perceptions of your strengths and weaknesses the same as yours? How mature are you in dealing with your weaknesses? Can you identify methods for self-improvement? Where do you want to be in five years? What motivates you and what do you want out of life? Is this job merely a stepping stone to something better? Why this job? Why this organization? Have you done your homework? Are you analytical? How would your peers describe you? How do you see yourself? Are you a leader or a follower? (A quiet confidence is needed here—not arrogance or egotism). What makes you think you will succeed in this organization? Have you accurately identified the skills and expertise needed to succeed? Can you prove you have them? Why should we hire you? What do you bring to this job? How are your promotion and persuasion skills? Are you believable? If you can’t sell yourself, how will you be able to sell our products/company/ideas? CO M MO N BEHAVIOR AL QUESTION S General • Walk me through your resume. • Why did you choose to get your (degree), and why Notre Dame? • Why would you want to work in (concentration/function)? • Why are you interested in this industry? • Why do you want to work for our company? • How would your past experiences help you succeed at our firm? Interpersonal Relationships / Communicat ion • Tell me about a time when you had to convince someone to see things your way (or to sell an idea). • Tell me about a time when you had a team member who was difficult to work with. How did you approach the situation? Leadership / Teamwork • Tell me about a time when you helped navigate a team through uncertain circumstances. • Tell me about a time when you led a group toward a specific goal. • Tell me about a time when you worked with an interdisciplinary (or international) team. Innovation • Tell me about a time when you helped lead change in an organization. • Tell me about a time when you created a new process or method of doing things. What steps did you take to implement this, and what were the results? Problem Solving • Tell me about a time when you solved a complex problem. • Tell me about a time when you were looked to as the expert. • Tell me about a time when you had to complete a difficult project with time constraints. • Tell me about a time when you had to work with a large amount of data. • Tell me about a time when you were given a project with very little information. Self-Improvement • Tell me about a time when you made a mistake. What were the corrective actions you took to resolve the situation? • Tell me about the biggest challenge you have faced. How did you overcome it? In addition to the common questions above you can access a database of past questions asked of Graduate Business students students during their interviews. The database is separated according to year and is sorted alphabetically by the company name. Each year contains fields for company, interviewer(s), position title, position type, interview type, interview length, questions asked, and comments. The database is currently located on insideND (Graduate Business Career Services tab). Sometime in summer 2014 it will be replaced by MAGIC, our new interview and offer research and reporting system for all Graduate Business programs. MAGIC allows you to research what interview questions companies have asked in the past— and also allows you to report any and all questions you were asked during your interviews, thereby allowing you to become an integral contributor to the question bank. CAR FORMAT: ANSWERING BEHAVIORAL QUESTIONS Your top personal brand characteristics: 1.___________________________________________________ 2.___________________________________________________ 3.___________________________________________________ For questions like “walk me through your resume,” be sure to mention at least one thing you learned from each previous position, explain how each job connected with subsequent career moves, and construct a continuous theme that ties the various stages of your personal/career development together. Finally, state what you aspire to accomplish in the future, and how the company you are interviewing with can help you achieve that personal mission. If you have limited or no prior work experience, substitute other experiences for work experience. These can include class and volunteer experiences. The theme to reflect in background responses is: Where I want to go from here. For all other behavioral responses, apply the CAR format. C O N T E XT : A CTION: R E S UL T : the background situation what did you do to resolve or better the situation? what were the impacts of your actions? Tips for Using this Format • Keep context short and not too technical. • When speaking about actions, use “I,” not “we.” You want to make it clear that you were the one making decisions and executing them, not your team. • Always report the results. This component makes stories impactful, and recruiters prefer quantifiable results (i.e., saved $X, increased productivity X%, made X number of sales, recruited X number of people, etc.). • Each CAR story should be approximately two (2) minutes long, with the bulk of the content on your actions and results. Develop a CAR story “cheat sheet” for each question to keep your responses focused and familiar before each interview. INTERVIEW CHECKLIST The following checklists include information pertinent to the type of organization you are interviewing with—for profit, nonprofit, and governmental agency. These lists are meant to provide guidelines to help in your preparation. For on-line resources to conduct your research, see “Research Resources.” F O R PRO FIT Organization Knowledge • Company history • Company mission • Company leaders (CEO, etc.) • Organizational structure • Principle products/line of business • Primary locations • Stock price • Stock trends Industry Knowledge • Industry background/general information • Competitors • Relative size in industry • Industry trends and facts Current Events • New products/lines of business • Recent news articles about organization NONPROFIT ORGANIZATION • Organization website • Organization mission Populations served • Executive Director • Local, regional, national and world aspects of the organization • Size of local, national organization • Volunteer structure and size • How the organization refers to its constituents—clients, guests, patrons, members • Who comprises the Board of Directors • CEO or President of the national and/or international levels of the organization • Partnerships with community, other agencies and organizations, corporations • Important information from Annual Report • Recent news • Primary sources of funding 27 G R A D U AT E C A R E E R S E R V I C E S Recruiters and hiring managers often interview 50+ candidates from various schools during recruiting season. They know what they are looking for in a student’s answers and can appreciate well-formatted responses. Though this may sound counterintuitive, you can actually stand out from the crowd by delivering polished CAR responses for each question. Recruiters want answers that are concise, to the point, and impactful. Using the CAR format will allow you to stay on topic, give just the right amount of information, and remember the main points. MENDOZA COLLEGE OF BUSINESS In answering questions, keep in mind the top three skills and/ or experiences you would like to emphasize about yourself, and link interview responses back to these personal brand characteristics (i.e., leadership, interpersonal communication, analytical, and project management skills). MENDOZA COLLEGE OF BUSINESS KNOWLEDGE AND SKILLS PHASE G R A D U AT E C A R E E R S E R V I C E S 28 INTERVIEW CHECKLIST continued G OVERNMENT AGENC Y • Size and jurisdiction of office with whom you are interviewing and its parent agency • Recruiting terminology • Political appointments, elected, and hired positions within the agency • Partnerships with nonprofit agencies • Contracts and business relationships with corporations • Relationship of government agency with which you are interviewing to other government departments or agencies; differences between focus of public services and connection between them • Public service mission • Sector of the population to which agency’s services are directed • Top position titles and names in agency • Level of government at which the agency functions (city, state, federal) • Branch of government • Counterpart of the agency at the different levels of government • Recent news articles QUESTIONS TO ASK THE INTERVIEWER The person who interviews you will typically ask if you have any questions about the position or the company. Don’t pass up this opportunity to gather information—it indicates that you are interested in the job and may help in your decisionmaking process. The best questions are those that build on the content of your interview and/or are company-specific, but the following are additional suggestions. 1. How will my work objectives be determined? 2.Describe the rotational training program associated with this position/internship. How is employee performance evaluated during the training period? 3.What career paths have others generally followed after completing the program? 4. As an Intern, what kind of projects will I receive? 5.What characteristics best describe individuals who are successful in this position? 6.Where could a person advance who is successful in this position? Within what time frame? 7.In what ways has this organization been most successful in terms of products/services over the past several years? 8. How is job performance evaluated? 9.What has been the professional growth track for other students who have been recruited by your company over the past 3-5 years? 10.How would you describe the culture of your organization? 11.If I work hard and prove my value to the company, where might I find myself in five years? 12.What is a typical work week for a (position) in your company? 13.How much decision-making authority is given to new employees? 14.Does your organization encourage its employees to pursue additional education? 15.What other positions/departments will I interact with the most? 16.What are the key business reasons driving the need for this position? 17.Describe the three top challenges that I’ll face in this job. 18.What has to happen for you to know you’ve hired the best person? 19.What are the key deliverables and outcomes that this position must achieve? 20.Describe the top three initiatives for your company/ department and how this position is linked to these initiatives. 21.What are the key metrics for measuring success in this position? 22.How will (current event) impact this industry/ company? OFFICE VISIT PREPARATION As with the first-round interview, preparation is key to success. Students need to collect more in-depth information about the organization and be prepared to answer more specific questions about their abilities as it relates to the position. T R A VEL ARRA NGEMENT S When an invitation is extended for an office visit, the company will typically cover travel expenses and may assist with travel arrangements—however, do not assume that this is the case. If you are uncertain about your travel arrangements, be sure to clarify with the employer prior to leaving for your interview. Make sure you have the employer contact information with you, in case of delays or other issues. T H E EV ENIN G P R IOR T O T HE I N T E R VIEW D A Y OF TH E IN TER VIEW Get a good night’s sleep—you need to be alert and energetic. Eat breakfast. Arrive early and obtain business cards from everyone with whom you speak. A D D ITIO NA L QUEST IONS 8:30 – 9:15 a.m.Candidate arrives at Office/Human Resource (HR) Department 9:15 – 10:00 a.m.Human Resources interview (and/or testing) 10:00 – 11:00 a.m.Facilities tour (typically conducted by HR representative) 11:00 – 11:45 a.m. Interview I 11:45 – 12:30 p.m. Interview II 12:30 – 1:45 p.m.Lunch with HR and/or selected others 1:45 – 2:30 p.m. Interview III 2:30 – 3:15 p.m. Department Head Interview 3:15 – 3:45 p.m.Human Resource Department/ Wrap-Up/Travel Expenses It is advisable to call the recruiting contact at the company to inquire about the specific schedule for your office visit so you know what to expect and can prepare accordingly. P O S T I N T E R VI E W F O L L O W -UP Follow-up is critical during the interview process. A thank you, restating your interest in the position and company, should be sent within 24 hours of each interview, and should be sent to each person with whom you spoke. The method for sending a thank you depends upon the interview dynamics: • Super Day follow-up must be delivered immediately after the interview using email since decisions will be made the same day • On-campus interview format provides the opportunity for personal, same-day delivery of a hand-written thank you note; email and postal mail delivery format is also appropriate • Site interview follow-up can also be timely using postal mail if a hand-written note is left in local mail prior to leaving the area. Email format is also appropriate. A D D I T I O N A L F O L L O W -UP The following are additional suggestions of questions to ask your interviewers at the office visit. Take no further action until at least one week beyond the date when the company said they would contact you. At that time, a phone call to see if a decision has been made is appropriate. Questions to Ask Sample Thank-You Note An HR Representative 1. What is the typical career path for this position? 2. How are employees encouraged to effectively express their ideas? 3. What is the typical travel schedule? 4. How often are performance reviews conducted? A Prospective Supervisor 1. What would be my primary responsibilities? 2. What are some of the department’s special projects? 3. How much contact would I have with senior managers? 4. How much interaction would I have with superiors, colleagues, and clients? A Prospective Co-Worker 1. Would you describe a typical workday? 2. How would you describe the work culture? 3. What do you like best/least about working for this company? 4. How do you express your ideas and concerns? • Include date in upper right corner Dear Mr./Ms. (Last Name), Simple paragraph thanking them for taking the time to meet with you, discuss the position and that you enjoyed the interview. A nice touch is to include something specific about the interview so they know you’re not simply using a generic letter. Reiterate your interest in the position and continued availability to discuss it. Sincerely, Full Name 29 G R A D U AT E C A R E E R S E R V I C E S If you are meeting with a representative from the company the night prior to your interview, remember that this is part of the interview process. Dress appropriately and conduct yourself professionally at all times. Be sure that you know the time and location of the meeting and arrive a few minutes early. Everything that you say and do will factor in to the employer’s final decision. T YP I C A L S C HE D UL E F O R A N O F F I C E I N T E R VI E W MENDOZA COLLEGE OF BUSINESS The office visit is usually the final stage of the interview process. A job offer for a full-time position is rarely made without a second interview, which is typically held onsite, but can also be on campus. The purpose of this interview is for the employer and the student to become better acquainted with one another. Make sure that your cell phone is turned off the entire time you are with the employer—including events the evening prior to the interview. MENDOZA COLLEGE OF BUSINESS KNOWLEDGE AND SKILLS PHASE INTERVIEW ATTIRE Your primary goal in dressing for an interview is to feel good about the way you look while projecting an image that matches the requirements of the position and company. It’s a cliché, but it is true, especially in the recruiting world—you only have one chance to make a good first impression G UIDELINES FOR WOMEN Suits, Dresses: Conservative business suit, pantsuit, or dress of natural or woven-blend fabric; skirt length should be to the bottom of the knee. Choose a color that complements your skin tone and hair color; black, navy, or gray. Make sure your clothes are not too tight or too loose. Blouses or tops: Simple style. Avoid low-cut necklines or very frilly styles. Shoes: Polished, closed-toe pumps or medium heels in a color that matches your outfit. Stockings: Beige, tan, or natural. Avoid patterns or lacy stockings. G UIDELINES FOR MEN G R A D U AT E C A R E E R S E R V I C E S 30 Suits: Preferred dark blue, gray, or muted pin-stripes. A quality woven blend of natural fibers looks professional. Avoid bold pin-stripes, contrasting slacks and sport coat, or light colors. B US I N E S S C A S UA L A T T I R E Business casual does not mean casual. It does not mean that you can dress however you want—you are still expected to look professional. For men, a business casual wardrobe should consist of several long-sleeved button down cotton oxford shirts; chinos in acceptable colors (khaki, dark blue, olive green, or stone); wool slacks; and a sport coat. For women, shirts or blouses are acceptable, sweaters or knit tops also work well. Pants should be non-denim fabrics that complement the top. The addition of a fashionable jacket is always a nice touch. C A S UA L A T T I R E Casual does not mean “around the house on a weekend” casual. It does not mean that you can dress however you want—you are still expected to look well-groomed. All clothing should be wear and tear free, despite fashion trends to the contrary. Fashion jeans, shorts, and shirts should fit modestly and be no more revealing than business casual attire. Keep logos to a minimum, opting for a plain t-shirt rather than appearing like a walking bulletin board. Shirts: A nice quality white classic collar is preferred, no button downs. Oxford blue or a muted stripe is also acceptable. Be sure it is ironed. Ties are a MUST: Conservative stripes or paisleys that complement your suit. Silk or good quality blends only. Bow ties are not appropriate for interviews in nearly all situations. Shoes: Highly polished slip-ons or laced dress shoes; brown, cordovan, or black. Your belt should match your shoes. Guidelines for Both Women and Men • Avoid unkempt hair or over-the-top hairstyles • Avoid excessive perfume or cologne • Manicure nails (clear polish) and clean hands • Avoid carrying a backpack or casual purse—instead carry a reasonable sized (not extra-large) leather bag or portfolio • Only stud—dime-size max—earrings for ladies, no other visible piercings • No dangling or noisy jewelry CONSIDERING A PhD? Timeframe: PhD program applications are typically due in the December 1 - January 15 period, for matriculation in the next academic year. It does vary by university, so be sure to check the admissions websites’ details carefully. Did you know? Most PhD students do not take out loans— they get paid a stipend and receive healthcare benefits. Specific steps to help you prepare before applying: 1. Get involved with research while you are here at Mendoza A. You will have actual research to talk about on your PhD program application B. You will find out if you like doing research 2. Take as much statistics as you can (this is for all PhD disciplines) 3. Get to know faculty in the department you are interested in—get recommendations from them for classes you should take to help prepare 4. Rely on faculty for PhD program suggestions and for referrals PhD programs are small—many only admit a few candidates per year. They are typically looking for three things: 1. Intellectual horsepower 2. Do you understand what it means to be a professor (teaching and research) 3. Do you fit in with the group MENDOZA COLLEGE OF BUSINESS You might be thinking about more than just a master degree! Each year select Mendoza graduate students choose to investigate getting a PhD and some go on to apply to programs and begin the process. If you are considering getting a PhD, here are a couple suggestions that you should keep in mind. 31 The following certifications and licensures are commonly recognized in the marketplace as indicative of a standard level of knowledge and/or experience in a specialized professional field. Talk with your career coach about the relative importance of securing additional certification for your individual circumstances and career goals. Generally speaking, certified professionals may earn as much as 10-20% more salary than their non-certified peers. Certified Public Accountant (CPA) Licensed at the state level, securing a CPA requires a combination of education, supervised work experience, and satisfactory completion of a multi-part examination. Certified Treasury Professional (CTP) This exam requires a graduate-level degree in finance to sit for the exam and is certified through the Association for Financial Professionals. Students planning careers in treasury or executive level finance careers may find this certification a job requirement. Chartered Financial Analyst (CFA) The CFA Institute offers programs leading to this designation, which is increasingly important in establishing yourself as an equities analyst. There are three exams and then a required amount of time working to gain the accreditation. Mendoza has a CFA preparation program and scholarship assistance for the first level of the CFA. Project Management Professional (PMP) This certification is earned from the Project Management Institute, is globally recognized, and transfers across some industries. G R A D U AT E C A R E E R S E R V I C E S BUSINESS CERTIFICATIONS CAREER CATALYST continued MENDOZA COLLEGE OF BUSINESS JOB SEARCH PHASE G R A D U AT E C A R E E R S E R V I C E S 32 JOB AND INTERNSHIP SEARCH STRATEGIES When beginning your search for job and internship opportunities it is important to have three basic criteria established: job/internship title or function, industry, and location. Knowing these will help you begin to search for opportunities of interest. T I TLE OR FUNC TION It is important to know what type of position you are seeking. Do you want to be an accountant, a sales rep, a volunteer coordinator, or a teacher? Knowing this is an important step in your search. Having three to five job titles or functions in mind is a good place to start. I NDUSTRY Knowing what industry(ies) you are interested in is also helpful in your search. Once you have a targeted industry(ies), it is important to conduct targeted research—learn about the recruiting process, what types of opportunities are available to you given your background, and what organizations within the industry are of particular interest to you. LOCATION Where do you want to live after graduation or spend your summer? Are you limited to a geographic region for some reason—either financial or emotional? If so, it is important to target organizations in those locations of preference. Look at the “Contact Us” or “About Us” pages on company websites to identify different locations beyond headquarters and to find opportunities at your location of choice. The career staff has numerous resources that can help you find opportunities once you’ve determined your title/function of choice, industry of interest, and geographic preference. Career coaches are available throughout the job and internship search process to provide help, guidance, and direction. INTERNATIONAL JOB SEARCH STRATEGIES Seeking a job in a country other than your home country requires awareness and understanding of local employment systems, practices, and culture. Similarly, you may need to use strategies and tactics different than students applying for positions within their home country. International job search strategies often include: • Applying to job functions/industries related to a degree earned previously, demonstrating an on-going commitment to that field • Pursuing multiple concentrations / career paths at the same time (i.e., finance and consulting) • Considering employment options in the host country, home country, and a third country Finding the right strategy for your situation involves clear and regular communication with your career coach(es). Share your goals, questions, and concerns openly with your career coaches to facilitating identification of an effective search strategy. Also utilize the various Notre Dame offices providing support services—they are an important part of your academic/ employment team, including: • International Student and Scholar Affairs (ISSA), Main Building—provides guidance and workshops to maintain proper visa status • English for Academic Purposes (EAP), DeBartolo Hall— assists with accent reduction and other language services • Graduate Business Student Services—coordinates intern course credit and academic documentation needed by ISSA Discussion of United States immigration law is beyond the scope of this document. For current information, see the following online resources: • U.S. Citizenship and Immigration Services www.uscis. gov/working-united-states/working-us • GoinGlobal—contains H-1B employer listing from visa petitions, including position title and salary; access the system through the insideND Career Services tab OFFER NEGOTIATION How do I accept or decline the offer? After receiving an offer, you may ask yourself: Should I take it? How do I decide between multiple offers? Sending a letter declining an offer is important to assure good relations with the organization. Decline an offer as soon as you are no longer interested or immediately after accepting an offer from another organization. Declining an offer tactfully in a timely manner will not offend the organization. Offers should be declined on the phone with a live person, not via voicemail. You then confirm the conversation with an email. Voicemail is never appropriate. Many students want to know how their offer’s compensation stacks up to other offers. You can query MAGIC to conduct some comparisons. Keep in mind, however, that there will be differences among criteria such as functions, industries and locations. For example, a $90,000 starting salary in Cincinnati likely will go a lot further than a $100,000 starting salary in New York City. Discuss your situation with a career coach; he/ she provide insights for both offer evaluation and negotiation strategy as well as possible competitive aggregate salary data not found in MAGIC. When faced with a decision to accept an offer that you feel you can’t make in the time allotted, you can consider requesting more time from the employer. Asking for more time usually will not cause the employer to withdraw their offer, however, it is important to let the employer know how interested you are, and to be prepared to explain why you need additional time to make a decision. A CCEPTING A N OF F ER When accepting a job offer, you should do so on the phone with a live person, not via voicemail or email. You then confirm the conversation in writing—restating your interest and the key components of your job offer. However, any acceptance—even verbal—must only be given with full intention of honoring that acceptance. The Graduate Business Career Services Ethical Job Search Agreement requires that you also notify all other organizations to which you have applied that you have accepted an offer and wish to withdraw your name from further consideration. You may also consider notifying all those who have helped you in your job search, including those who served as references, provided you leads, and gave advice. E XP L O D I N G O F F E R S Exploding offers are those with short deadlines. The Graduate Business Career Services Recruiting Policies outline the timing required for employers to provide students to make decisions. If you are faced with an exploding offer, please contact Graduate Business Career Services. R E Q UE S T I N G M O R E T I M E OFFER AND ACCEPTANCE REPORTING Once you receive an offer and when you accept a job, you must report all offers and your eventual acceptance in the MAGIC platform. Your personal information is safe; only a limited number of career staff personnel can view it. Only aggregate information (never individual) will be seen by others—and then only with MAGIC access. Your reports are key as they: • Provide salary and bonus information that we can use to help you and your classmates during negotiations • Help track students’ job search status • Allow accurate reporting progress of the class throughout the year • Deliver more accurate data for submission to rankings publications • Allow for new company target development 33 G R A D U AT E C A R E E R S E R V I C E S DECLINING AN OFFER Think very carefully about the offer and don’t accept until you are ready, as an acceptance must be made in good faith with an intention to honor the acceptance. Some questions to ask yourself include: • Are the organization’s values and lifestyles in sync with mine? • Is the work challenging? Do they provide me with quality professional development opportunities? Will it take me on my desired professional path in a reasonable time frame? • Even if it isn’t the exact position I was hoping for, will I gain skills that will positively influence my career? • Does the compensation package (salary, benefits, vacation, health and retirement plans) meet my needs? • Is it in a geographic location that interests me? • How do I feel about the required level of travel? MENDOZA COLLEGE OF BUSINESS SH O ULD I A CCE PT ANY OF F ER ? CAREER CATALYST continued MENDOZA COLLEGE OF BUSINESS AT WORK PHASE G R A D U AT E C A R E E R S E R V I C E S 34 MENDOZA OFFICE OF GRADUATE ALUMNI RELATIONS Notre Dame has one of the strongest alumni networks of any University. As an alumnus, you will continue to be supported by the Mendoza College of Business in your career path in a variety of ways. N ETWO RKING R EC EPT IONS O N L I N E R E S O UR C E S When looking for a new position, the myNotreDame directory search tool can be valuable as it provides access to contact information for alumni of the University. Alumni also have access to select Mahaffey Business Library online databases. Each year, the Office of Graduate Alumni Relations hosts numerous receptions throughout the country in order to give our alumni opportunities to network with each other and to stay connected to the College of Business. If you would like more information on Graduate Alumni Relations, please contact Tim Ponisciak, Graduate Alumni Relations Director, at [email protected]. A LUMN I CAR EER SER VIC ES G I VI N G B A C K: G R A D UA T E B US IN E S S CAREER MENTORING As a graduate business alumnus/na, you will have access to a variety of services, including job boards, online career planning resources and the opportunity to work with a Career Services staff member. It is likely you received insights and advice from a Notre Dame alum on your career journey. If you have interest in offering career information and advice to help future students transition to the work world, contact Graduate Business Career Services; we can help you to register as a professional in the Graduate Business Career Mentor Program. NOTRE DAME ETHICAL JOB SEARCH AGREEMENT 1) _____ I agree to abide by the following: • Provide accurate information on resumes, application documents and in answers to interview questions regarding academic background, GPA, GMAT, work history, activities, and other qualifications. • Accept an offer of employment (full-time or internship) in good faith with full intention of honoring my commitment. • Immediately withdraw from the recruiting process upon accepting an offer of employment. Reneging on a job offer can lead to penalties up to and including barring of access to alumni career services for life. • Conduct myself in a professional manner befitting an ND student. • Respond to employers and GBCS staff on issues related to employment in a timely manner. 2) _____ If an employer reports me as a “No Show” for a scheduled interview, I understand that my CareerLink account will be immediately deactivated, and as a result, will be unable to apply for any employment opportunities nor sign up for any new/additional interviews. 3) _____ If I am reported as a “No Show” and deactivated in the CareerLink system, I will attend all interviews that I have scheduled before my deactivation. 5) _____ I agree to adhere to the guidelines set forth in the Ethical Job Search Contract so that I can positively influence current and future job opportunities for fellow students and the reputation of ND in the eyes of alumni and employing organizations. Your signature verifies that you understand the above, and further, that you have read and agree to abide by the Ethical Job Search Contract outlined in the Graduate Business Career Services Career Search Guide. Additionally, your signature and adherence to the Ethical Job Search Contract entitles you to all the resources and services of GBCS. NAME (Print) ____________________________ DATE ________/________/__________ SIGNATURE ____________________________ EMAIL [email protected] PHONE ___________________________ 35 G R A D U AT E C A R E E R S E R V I C E S 4) _____ Conduct myself in a professional manner befitting an ND student, including • Arriving in appropriate dress (no casual attire) for all interactions with Notre Dame alumni, recruiters, and members of the business community • following through on commitments such as attending events for which there was advance registration • arriving early to all events and scheduled meetings with Notre Dame alumni, recruiters, GBCS staff, and members of the business community MENDOZA COLLEGE OF BUSINESS The Graduate Business Career Services (GBCS) at the University of Notre Dame (ND) requires students who are engaged in a career or job search to conduct themselves in an ethical manner reflecting the policies and expectations put forth by ND in its student handbook, DuLac. GBCS takes this issue seriously and requires all students who use their services to sign a contract that outlines expectations and consequences. NOTRE DAME ETHIC AL JO B S E A R C H A G R E E M E N T 2014 – 2015 MENDOZA COLLEGE OF BUSINESS Graduate Business Career Services — University of Notre Dame G R A D U AT E C A R E E R S E R V I C E S 36 Graduate Business Career Services (GBCS) at the University of Notre Dame requires students who are engaged in a career or job search to conduct themselves in an ethical manner reflecting the policies and expectations put forth by the University of Notre Dame (ND) in its student handbook, DuLac. GBCS takes this issue seriously and requires all students who use its services to sign a contract that outlines expectations and consequences. Students who renege on an offer of employment will face disciplinary action. The dean will be made aware of any student who has reneged on an offer of employment. If you feel a company has not provided you enough time to accept an offer of employment (please see the Notre Dame Employment Offer Policy for employer guidelines), please contact GBCS immediately. POL IC IES A N D P R O C E D UR E S F O R AN E T HI C A L JO B S E A R C H Notre Dame Students will: 1) A TTEND ALL MEETINGS, INTER VIEWS, AND OTHER JOB-RELATED COMMITMENTS AND OBLIGATIONS Counseling Appointments: • Students are expected to honor all scheduled counseling appointments by being on time and prepared. Students more than 10 minutes late for an appointment, and who have not notified GBCS, will be asked to reschedule. • If a student cannot make a scheduled counseling appointment, that student is required to notify GBCS 24 hours in advance. Interviews: • Students will honor all interview commitments by being on time, prepared, and professional in their actions. Students not honoring an interviewing commitment will be considered a No-Show (see No-Show policy details). • Canceling an on-campus interview must be done before the interview schedule “Sign Up End Date” on the GoIrish or CareerLink system—typically 48 hours before the interview. If one cancels after an interview schedule freezes and does not attend that interview, that student will be considered a No-Show. • Canceling an on-campus interview due to attendance at an on-site/final round interview should be done 48 hours prior to the on-campus interview by contacting the company contact and GBCS. Failure to do so will result in the student being considered a No-Show for the on-campus interview. • Canceling an on-site/final round interview This contract is in place to protect your rights during must be done 72 hours prior to the visit the recruitment process as well as to continue the by calling and emailing the company strong reputation Notre Dame students enjoy with contact person. This allows companies to employers who recruit through Graduate Business fill the interview slot with another candidate. Career Services (GBCS). Please read through all Canceling after the 72 hour window has materials carefully and sign and return the last page. passed and not attending the on-site GBCS would like to thank you for agreeing to honor interview will result in the student being this contract of job search ethics and looks forward considered a No-Show. If you receive an to assisting you during your job search. offer from another company that you plan on accepting in the 72-hour window, please contact Career Services immediately. Commitments and Obligations: • If a student has arranged a meeting or phone call with an employer, GBCS expects the student to honor these commitments by being prepared, professional, and on time. • If an employer has requested information, presence at a function, an answer to an offer, etc., GBCS expects the student will honor all reasonable requests to the best of his/her ability and in a timely fashion. 2 ) REPRESENT YOURSELF PROFESSIONALLY IN ALL RECRUITING PRACTICES 3 ) ACT ETHICALLY WHEN ACCEPTING OFFERS OF EMPLOYMENT: When accepting an offer of full-time employment or an internship (either paid or unpaid), the student must have every intention of honoring that commitment. If the student accepts an offer of employment, admission to a graduate or professional school, or other post-graduate career opportunity, he/she must withdraw from the recruiting process immediately. This includes but is not limited to: • Not applying to future job postings. • Declining all future interview invitations. • Canceling any active applications. • Contacting all recruiters to inform them of the need to be removed from the interviewing and recruitment process (this includes all scheduled interviews). Students who renege on an offer of employment will face disciplinary action. The dean will be made aware of any student who has reneged on an offer of employment. If a company has not provided enough time to accept an offer of employment (please see the Notre Dame Employment Offer Policy for employer guidelines), please contact GBCS immediately. GR ADUATE B USI N E S S C A R E E R S E R VI C E S NO-S HO W P O L I C Y If an employer reports a student as a No Show for a scheduled interview, that student’s GoIrish or CareerLink account will be deactivated immediately—thus preventing that student from applying to any jobs or signing up for any additional interviews. To be reinstated on the GoIrish or CareerLink system, the student will need to: • Complete a Missed Interview Explanation Form (this will be emailed to the student). • Meet with a GBCS staff member to request reinstatement. • Write a letter of apology/explanation to the employer. • Bring the Missed Interview Explanation Form and apology letter to the scheduled meeting in an unsealed envelope pre-addressed to the employer (include postage). NOT R E DAME EMP L O YM E N T O F F E R P O L I C Y Graduate Business Career Services at the University of Notre Dame requires students to sign a contract of job search ethics prior to participating in any on-campus interviews. Students are penalized for missing interviews, canceling appointments, etc. In addition, students are STRICTLY prohibited from accepting more than ONE employment offer. GBCS enforces a zero tolerance policy for students who renege on offers of employment or who conduct themselves unethically during their search. In return, GBCS asks employers to: • Provide students a minimum of three business days notice for an off-campus interview. This will allow students to make proper travel arrangements to avoid academic and other conflicts. • Provide fair and reasonable time periods for students to evaluate employment offers prior to making a decision that will affect their future careers and personal lives. 37 G R A D U AT E C A R E E R S E R V I C E S Students who fail to attend a scheduled interview or fail to cancel an interview within the timeline parameters stated in the Ethical Job Search Contract will be considered a No-Show for that interview. The following details the steps GBCS will take, student obligations, and potential consequences. Please note that until a final decision is made concerning a missed interview, the student is expected to meet interview obligations already scheduled. MENDOZA COLLEGE OF BUSINESS The following are practices which should be followed as students begin the job search process: • Provide accurate information on a resume and in answers to interview questions regarding academic background, GPA, GMAT, work history, activities, and other qualifications. • Apply for interviews only when genuinely interested in the company and the position. • Meet all online application deadlines for submitting resumes and obtaining interview times. • Conduct extensive research about yourself, the industry, the company, and the position prior to your interviews. • Attend all information sessions sponsored by employers as your schedule permits. • Dress and conduct yourself in a professional manner befitting a Notre Dame student. FAL L JO B O F F E R P O L I C Y MENDOZA COLLEGE OF BUSINESS For students who have completed an internship with your firm/company: • Graduating students who have completed an internship with your firm should be given until at least December 1st before requiring a decision. G R A D U AT E C A R E E R S E R V I C E S 38 For students who have not completed an internship with your firm/company: In order to allow all employers time to complete the fall recruiting season, and to provide time for students to participate in the fall recruiting process, securing employment offer decisions from students who have not completed an internship with your firm/company should be as follows: • Students receiving employment offers before November 1st will have a decision deadline no earlier than November 15th. • Students receiving employment offers from November 1st to the 15th will have a decision deadline no earlier than November 30th. • Students receiving employment offers after November 15th will have a decision deadline no earlier than two weeks from the day of the offer. SPR ING EMP L O YM E N T O F F E R P O L I C Y Students receiving offers of employment should be given a decision deadline no earlier than March 1, or a minimum of two weeks from the date of the offer, whichever comes later. If an employer does not abide by the policy outlined above, students should contact GBCS immediately. NOTES MENDOZA COLLEGE OF BUSINESS _____________________________________________________________________________________________________ 40 _____________________________________________________________________________________________________ G R A D U AT E C A R E E R S E R V I C E S _____________________________________________________________________________________________________ _____________________________________________________________________________________________________ _____________________________________________________________________________________________________ _____________________________________________________________________________________________________ _____________________________________________________________________________________________________ _____________________________________________________________________________________________________ _____________________________________________________________________________________________________ _____________________________________________________________________________________________________ _____________________________________________________________________________________________________ _____________________________________________________________________________________________________ _____________________________________________________________________________________________________ _____________________________________________________________________________________________________ _____________________________________________________________________________________________________ _____________________________________________________________________________________________________ _____________________________________________________________________________________________________ _____________________________________________________________________________________________________ _____________________________________________________________________________________________________ _____________________________________________________________________________________________________ _____________________________________________________________________________________________________ _____________________________________________________________________________________________________ _____________________________________________________________________________________________________ _____________________________________________________________________________________________________ _____________________________________________________________________________________________________ _____________________________________________________________________________________________________ _____________________________________________________________________________________________________ _____________________________________________________________________________________________________ _____________________________________________________________________________________________________ _____________________________________________________________________________________________________ _____________________________________________________________________________________________________ _____________________________________________________________________________________________________ _____________________________________________________________________________________________________ _____________________________________________________________________________________________________ _____________________________________________________________________________________________________ 630.938.0200 • CRMpubs.com