Part 6 - Government Accountability Project
Transcription
Part 6 - Government Accountability Project
I f i jt Front page Wall Street Journal article on FAMS pr... I I ! II , j I , V l V"':t'OI11 \.v V'ICI.n::'ll,Jo lJ'7 V.,J. cdrri",rs; numbers grow to 400 I>y 1987 1992-1997: Number of marshals drops as i in-flj(lht I,.,(orn" 'JOltlnt"C'J L http://mail.google.com/maill?ui=2&ik=cf1 be3ffc8&view=p... _,"::;? 2007: haS an estllnate<:l 2,500 to 4,000 marshals S,ur<e: FodorJII\ir MJr,hJI $''f·,ic"; Riqoberto Alpizar WSJ r<'5@(h . ----------.------------------------------.----------------- Mr. Quinn. a retired Secret Service agent who took over the service a few months after 9/11. told the committee that the problems were exaggerated and that complainers were "disgruntled amateurs" who were bringing the whole organization down. In February 2006, Mr. Quinn retired from the federal government. Three months later, the Judiciary Committee issued its findings, saying that Mr. Quinn included "factual inaccuracies" in his responses to the committee. The committee also concluded that the check-in and boarding procedures were "unacceptable to ensuring the anonymity of Federal Air Marshals" and criticized the formal dress code and hotel policy. Now a private security consultant. Mr. Quinn dismissed the report. In an interview. he called those who voiced complaints "insurgents" and "organizational terrorists." So far, few marshals or security experts believe that the tensions inside the agency have affected the performance of the agents' flights or their judgment in the most critical question they face: when to blow cover and intervene in a situation on board. The decision is more art than science. One air marshal says that officers get drawn into onboard conflicts so often they seem more like in-flight security guards. Says another: "You have to wait until it seems bad before you do anything. You're not a bouncer." I I ; f False alarms are sometimes inevitable. Marshals must quickly judge if suspicious behavior is criminal or just odd. They also have to weigh the need to remain undercover as long as possible against the needs of passengers who might be under distress. \ J "We don't want to ... be drawn out only to find out there was a situation designed specifically for that purpose and now our presence, our positions have been compromised," says Mr. Brown. But even if a situation is not necessarily life-threatening, "We're not going to let anyone get hurt on that aircraft." In the first of the two incidents when marshals drew their weapons, in August 2002, an agent held the entire coach section of a Delta flight to Philadelphia at gunpoint while his partner restrained an unruly passenger. Once the plane landed, the disruptive passenger and a second flier were detained by authorities but later released and not charged. The second came in December 2005, when Rigoberto Alpizar, a 44-year-old paint salesman from Maitland, Fla., frantically ran off an American Airlines flight about to leave Miami, with his backpack strapped to his chest. "I'm going to blow up this bomb," he said as he reached into the pack, according to two air marshals who were on board. When the man, later determined to have been mentally ill, advanced toward the marshals, they shot him nine times, killing him. State prosecutors later concluded that the shooting was legally justified. Calls to Mr. Alpizar's widow, Anne Buechner, weren't returned. After Flight 42 from Amsterdam, the air marshal service's investigative and training divisions reviewed the incident, according to standard policy, and determined that it had been properly handled, according to a federal official familiar with the process. "It was textbook, that was really the bottom line," the official said. Mr. Brown, a 25-year veteran of the U.S. Secret Service, took over after Mr. Quinn's retirement. He initially saw the complaints from marshals much as his former boss had. But soon after taking office, he began inviting marshals to small dinners in Washington, and soon came to a different understanding. In July, he sent an email to all air marshals. "Candidly, the morale was much worse than I thought," he wrote. Mr. Brown has begun taking steps to deal with some of the discord. In August, he loosened the dress code, instructing marshals to "dress at your discretion." A new pilot program allows them to check in for flights at airports using kiosks, rather than ticket counters. The marshals are also free to choose their own hotels. Mr. Brown has set up 29 working groups to address such matters as scheduling and promotions. He's also opened up a dialogue with the officers' association, meeting with its leaders to hear their complaints. Still, he said he hasn't found a way to change the boarding procedures. In a December memo, he noted that the 7/301096:33 AM 50f6 A175 http://mail.google.com/maill?ui=2&ik=cf1 be3ffc8&view=p... Gmail - Front page Wall Street Journal article on FAMS pr... agency was able to reach its hiring goal for the year, but didn't specify how many new marshals were recruited. Meanwhile, some marshals who had been highly critical of management "are more optimistic that things are going to get better," says Mr. Terreri. --- Daniel Michaels and Binny Sabharwal contributed to this article. 7 Write to Laura Meckler at [email protected] and Susan Carey at [email protected] 8 URL for this article: http://online.wsi·com/article/5B117096584805802687.html Hyperlinks in this Article: (1) http://judiciary.house.gov/media/pdfs/FAMSRpt060606.pdf (2) http://www.miamisao.com/publications/press/2006/airmarshalshooting.pdf (3) http://online.wsj.com/documents/marshal-health-02092007.pdf (4) http://online.wsj.com/documents/marshal-morale-02092007.pdf (5) http://online.wsj.com/documents/marshal-dress-02092007.pdf (6) http://online.wsj.com/documents/marshal-yearend-02092007.pdf (7) mailto:[email protected] (8) mailto:[email protected] Copyright 2007 Dow Jones & Company, Inc. All Rights Reserved This copy is for your personal, non-commercial use only. Distribution and use of this material are governed by our Subscriber Agreement and by copyright law. For non-personal use or to order multiple copies, please contact Dow Jones Reprints at 1-800-843-0008 or visit www.djreprints.com. 6of6 7/30/096:33 AM .1---- A176 MAY 2 5 2005 U.S. IMMIGRATION AND CUSTOMS ENFORCEMENT FEDERAL AIR MARSHAL SERVICE CONDUCT .-' / (j REPORT EMPLOYEES INVOLVED TITLE STATIONED AT Robert 1. Maclean Federal Air Marshal (FAM) lAXFO INFORMATION FURNISHED BY MANAGEMENT (NAME AND TITLE) DATE INFIORMATION RECEIVED DATE OF INCIDENT 2/04/05 Unknown at this time HQ INFORMATION RECEIVED I HEADQUARTERS (NAME AND TITLE) ASAC Mike Mika DATE OPENED BY HQ· FIELD ors ====== CATEGORY OF ALLEGATION # 4 Conduct Unbecoming. #7 Disclosure-SSI # 8 Hostile Work Enviromnent # 19 Failure to Follow Procedures #26 Misuse of Government Equipment 2/11105 DETAILS FAM Robert MacLean has been identified as a frequent participant in Delphi ForumslAir Marshal Forum, an unofficial internet website concerning FAMS. Some of the most offensive postings have been attributed to FAM MacLean. _-Infonnation that was forwarded by FAMS Director, Thomas Quinn, to Michael Garcia, Assistant Secretary for Immigration and Customs Enforcement (ICE), is included along with this report. Previous CIR # 969 INITIAL ACTION ICE/OPR Notilied via Memorandum from FAMS Director, Thomas Quinn, to Michael Garcia, Ass't Secy for ICE DATE 2/1l/05 o INVESTIGATION DECLINED 0 INVESTIGATION OPENED CASE NUMBER PENDlNG: o WAITING FOR ADDITIONAL DOCUMENTATION 1ACTION REQUIRED BY REPORTING OFFICE. FILE IN PENDING FOLDER. ....L. A177 I al .4 ir Marshal Service U.S. Department of Homeland Security 425 r Street, NW Washington, DC 20536 u.s. Immigration and Customs Enforcement February 11, 2005 ACTION MEMORANDUM FOR: Michael J. Garcia Assistant Secretary for Immigration and Customs Enforcement FROM: Thomas D. Quinn Director, Federal Air Marshal Service SUBJECT: Request for Investigation ofFAM Robert J. MacLean Purpose The purpose of this Memorandum is to request an immediate internal investigation ofFAM Robert J. MacLean of the Los Angeles F.O. Background FAM MacLean has been identified as a frequent participant in the Air Marshal Forum (AMF), an unofficial, publicly accessible internet bulletin board concerning the Federal Air Marshals Service (FAMS). Since its inception in August 2002 there have been thousands of individual postings to the AMP by registered members, mostly FAMs. The AMF serves as one of the principal venues used by FAMS and other ICE employees to maliciously and publicly discredit and undermine FAMS management and the FAMS organization. FAMs who participate in the AMF do so in violation of a number ofFAMS policies, as detailed in our Action Memorandum re: Request for Investigation of Certain Federal Air Marshal Service Employees, to Mr. Clark Kent Ervin, Inspector General of DRS, dated August 11,2004. FAM MacLean serves as Executive Vice President of the Federal Law Enforcement Officers Association Federal Air Marshal Organization (FLEOA FAM) Executive Board. Ris identification as one of the most strident and irresponsible anti-management voices on the AMF directly links the AMF with FLEOA's concerted public campaign to undermine FAMS management. Discussion As discussed in the August 11 Memorandum, as well as subsequent Memoranda, the AMF serves as a icind of anonymous shouting gallery for disgruntled FAMs. Many of the posts are abusive, and many directly attack FAMS management and leadership, including, most persistently, Director Quinn and SAC David Adams, with malicious, .obscene, irresponsible, defamatory, disparaging and 2 A178 Request for Investigation ofFAM Robert J. MacLean February 11, 2005 Page 2 disrespectful comments. Some of the most vociferous and offensive postings on the AMF have been made by a member using, at various times, the web handles ''bye_bye_TQ'', "ANGRY_ADAMS", and "PIN_HEAD", all frequent posters on the site. Despite careful measures to protect his anonymity, we have been able to identify FAM MacLean as the author of these posts. A detailed step-by-step explanation of the analysis identifying MacLean is attached as Exhibit 1. FAM MacLean has been one of the most abusive participants in the AMF. A small sample ofhis posts is attached as Exhibit 2. He is active in FLEOA and serves as Executive Vice President of the FLEOA FAM Board. He is currently under investigation in connection with his unauthorized appearance on a segment of NBC Nightly News where he criticized FAMS policies. Participation by FAM MacLean in the AMF is a flargant violation ofFAMS policies. Many ofms pos.ts on the AMF constitute activities that criticize or ridicule FAMS policy and management by speech and writing that is defamatory and that impairs the operation ofFAMS, in violation ofFAMS Employee Responsibilities and Conduct Directive ADM 3700 guidance regarding public statements and appearances, and TSA Human Resources Management Letter No. 735-1 regarding defamatory or irresponsible statements. A complete list of his violations is attached as Exhibit 3. Link between the AMF and FLEOA FAMS employees, acting under the umbrella ofFLEOA, have waged a public campaign in the press, in Congress, and, especially, on the AMF, attacking FAMS executives and Director Quinn personally. It has been clear for some time that the AMF has functioned as both a FLEOA megaphone and, because of its anonymous nature, as a safe means of leaking confidential information to the press. The AMF has been one of the principal venues for FLEOA-inspired public criticism ofFAMS policies, management and leadership. FLEOA press releases routinely appear on the ANIF and FLEOA members and representatives regularly post FLEOA party-line information on the AMF. Competing organizations, such as the Federal Air Marshal Association, are frequently disparaged and messages critical ofFLEOA have apparently been removed from the AMF by the host or by others. In our August 11 Memorandum we stated that, although we could establish no direct link between the AMF and FLEOA leadership, the postings of FLEOA press releases and other materials, including by AMF member "bye_bye_TQ", strongly suggested that such a link existed and that FLEOA has used the AMF to foment discontent and recruit members among FAMs. The unmasking of "bye_bye_TQ", as well as of "ANGRY_ADAMS", and "PIN_HEAD" as a high-ranking FLEOA officer now shows a clear and direct connection between the AMF and FLEOA. We can now state definitively that the potential harm to aviation security caused by AMF is directly attributable to the actions ofFLEOA officers. While, in the short run, such irresponsible activities may help FLEOA to garner publicity and advance its narrow agenda of gaining standing as a de facto labor organization, they do great damage to the security of the civil aviation system, the personal safety of FAMs and of the flying public. We have expressed concerns about this potential harm in previous Memoranda. The following is a recapitulation of these concerns. our ·1·· '. A179 '. Request for Investigation of FAM Robert J. MacLean February 11, 2005 Page 3 1. The AMF encourages breaches ofSSI In addition to serving as a way for disgruntled FAMs to publicly discredit and undermine LAMS management, the AMF creates the potential for gross mishandling of non-public infonnation regarding the FAMS. The AMF serves as an invitation for breaches of Sensitive Security Infonnation (SSI) procedures, and such breaches occasionally occur. 2. The AMF serves as a way for FAMs to leak to the press in violation ofstanding FA;i;fSpolicy The AMP is routinely used by journalists, including MSNBC's Brock Meeks and Associated Press' Leslie Miller, to collect and solicit non-public infOlmation about FAMS. Journalists openly encourage disgruntled FAMs to contact them with specific infonnation which is routinely used in stories highlighting alleged lapses in aviation security. Because the FAMS actively participating in the AMF constitute a small, but highly vocal group, the picture ofFAMS presented by these leaks is a highly distorted one. 3. AMF is a potential intelligence source for terrorists While the general picture ofFAMS as a dysfunctional and ineffective organization painted on the AMF is highly inaccurate, it is possible to glean a considerable amount of particular infonnation about FAMS operations, procedures and capabilities by regularly reading the posts. The A.1'vfF provides our terrorist adversaries with an up-to-date one-stop-shopping library of information about the FAMS and aviation security which is posted in bits and pieces by participating FAMs ir: violation of policy. It would be easy for terrorists, who have proved highly internet-savvy in the past to use the AMF as a rich source of information about potential weaknesses in aviation security and even that they may use various ruses to solicit infonnation directly from unwitting FAMs. 4. AMF increases the likelihood ofhostile acts against aviation A terrorist who is a regular reader of ANIF could reasonably conclude that Fi\MS is an organization in disarray with poor leadership, rnisallocated resources and misdirected priorities. Such a misleading portrayal ofFAMS not only damages public confidence in the FAMS, but actually undennines the ability ofthe FAMS to deter hostile acts by presenting the organization as a soft target for terrorists. The AMF therefore endangers passengers and aviation safety and makes a terrorist attack more likely. 5. The AMF undermines morale and discipline among FAMs The AMF degrades the efficient functioning ofFAMS by constantly churning a brew ofunfjunded rumors, allegations and grievances that undermine the morale ofF.t.\.Ms. Its very existence encourages FAMs to violate existing policies, leading to a breakdown of discipline and stress on relations between FAMS and their managers. Thus the ability of F )oMS to deter defeat hostile acts targeting U.S. air carriers, airports, passengers and crews is degrcded. A180 Exhibit 3 Specific Violations FAM MacLean has violated numerous policies and regulations in connection with his participation in the AMF. Specifically, he has: A. Disclosed in FLEOA's official publication, "The Eighteen Eleven" (l811), Sensitive Security Information (SSI) in violation of 49 C.F.R. Part 1520 - "Protection of Sensitive Security Information"; B. May have inappropriately used FAMS facilities, supplies, equipment, personnel andlor duty time to contact or lobby members of Congress, or to encourage third parties to do so, or did so in their official capacity as Federal Air Marshals, in violation ofTSA Human Resources Management Letter No. 735-1, Para. 10, and FAMS Personal Use of Government Equipment Directive OMS 4401; C. Engaged in activities that tended to criticize or ridicule FAMS policy and management by speech and writing that is defamatory and that impairs the operation ofFAMS, in violation ofFAMS Employee Responsibilities and Conduct Directive ADM 3700, Para. 17; D. May have made unauthorized public statements or external publications concerning FAMS in violation ofFAMS Employee Responsibilities and Conduct Directive ADM 3700 guidance regarding public statements and appearances, and DHS Management Directive MD Number: 2260.1; E. Caused embarrassment to FAMS through off-duty activities designed to cause their coworkers and the public to lose trust in FAMS and question its management's reliability or judgment, in violation ofFAMS Employee Responsibilities and Conduct Directive ADM 3700, Para. 11; F. Made defamatory, irresponsible, disparaging and disrespectful statements attacking the integrity of FAMS management and encouraged others to do the same, in a manner that tends to adversely affect the efficiency ofthe service, in violation ofTSA Human Resources Management Letter No. Para. 12; G. Palticipated in unofficial internet websites concerning the FAMS and divulged information related to the FAMS in violation ofFAMS Employee Responsibilities and Conduct Directive ADM 3700, Para. 17(b), regarding unofficial Intemet websites; H. May have participated in unauthorized and undisclosed outside employment and used their government position, title and authority to endorse or promote FLEOA as an enterprise in violation ofFAMS Ethics/Standards of Conduct Directive OMS 2110, Para. 6(A)(l0) and FAMS Employee Responsibilities and Conduct Directive ADM 3700, Paras. 14(b), 14(e) and 15; r{1 A181 Request for Investigation ofFAM Robert J. February 11, 2005 Page 4 Conclusion FAM MacLean has been a central figure in the activities of a small group ofFAMs, encouraged or directed by FLEOA, to undermine FAMS management. His participation in the AMF is a flagrant and unacceptable violation of policy that has done considerable damage to FAMS as an organization and that warrants stem disciplinary measures. A182 ':0 S-7.()4 .1 Bye eye TO message 776.15 sialing. "My iather was In Vielf'iam- and -I am a Wi 2.) On 9-26-04 at 3:43 am Bye Bye TO posts message 811.16 slaling, ••.••• 10 see my kids' and'l wiD now go and collecl my 70 k wnore money . ...... 3.) On 9·26-04 al 2:Q.; :)m Angry Adams posls message 811.19 slaling. '1 have yello enjoy an FOD and I have missed severallraining days since my SAC dedded to use the MRF policy.' 4.) On 10·9-04 al 4:12 om Bye Bye TO posls message 842.14 slating•••. .1 have been placed on MRFs 4 of the Iasl601 my training days....·, in anolher place in the oost 8ye Bye TO slates. 'My SAC doesn't allow us to fife our weapon on our own time'. 5.) On 10·9·04 at 4:12 pm Bye Bye TO posts message 924.2 stating, ...·Those must be the 3 OPS and 6 training posillons he's referring 10 in my 400+ FAM offi'.:e.6.) On 10·13·04 at 12:46 pm Pin Head poslsmessage 842.43 stating....·My FO forces us lowearil during training. Remember thewhote muscle memory' thing? III am fOfced 10 wear il i11llaining, I belter wear it on missions. I don'l want 10 go to an imaginary chest holster while AHM066's '14 terrOrists' come aner me.· 7.) On 11-7-04 at 12:34 pm Pin Head posts message 855.53 staling, 'Good thing I am stuck in a dump in Queens fot Thanksgiving and don't have 10 face "'y family and all the dumb PJr Marshallopics.· 8.} On l·f5-o5all1:14 am Angty Adams posts message 1035.1 slaling. '/ j<lSl QO/this from lhe "HQleak·room.· In the message he stales that he has a HQ sour.ce and in one place in the message refers 10 the source as· she· and in another place in the message refers 10 the source as ·her". Angry Adams noles thal: "we would be lost wilhoul her". evmENCE: 9.) A review of aU messages posled by Angry Adams. Pin Head and Bye Bye TO resulled In the determinalion that there is a high that one person uses all three web tags. This determination is based on Slfoog similarity in writing style, subject maller, lone. word and acronym usage, punctuation. grammar, slang terms and unique speKing forwards sucl1 as ·ru d(' or·a ss· etc., commoo to aU three web lags lags in significant amounts. 10.) A review of all messages posted by Angry Adams, Pin Head and Bye Bye TO reveals the following: Angty Adams has posled 44 messages With the first 00 7·9-04 and the Ialest on 2-7-05; Pin Head has posted 39 messages with the firsl 00 4-25-04 and !he lates! on 11-9-04; Bye Bye TQ has posted 111 messages with the firsl on 7·5-04 and the latest 00 2·8-04. 11.) Inquiry revealed that Ihe aa-onym MRF means 'Missioo recovery FAM· and Is only used in the las Vegas Field Office where ills commonly known. It is noted lhalthe Los Angles F.0. had no knowledge of the acronym MRF (reference /13 and 114 above). 12.) Based on the las Vegas Origin for the lerm MRF, Mission Assignment Records and T&A's were oblained for all FANs assigned to the las Vegas F.O. and were thoroughly reviewed. A tolal of 146 current LAS FANs were e1ininaled- as suspects based on their having been sitting in a plane seat 00 alleasl one or more occasions when messages were posled by Angry Adams. "excluding supe,.,.;sors and 10 FAMs personally vouched for by SAC Knowlton as aboVe reproach. 13.) FAN Robert J. MaClean was develped as a suspect because he was a LAS FAN who received a hardship transfer to LAX in October 04 where he cUlTenUy serves as the FLEOA F.O. representative. Maclean is also Exealtive VP of FAN FLEOA and the subjecl of a pending ICE OPR invesligaijon for having appeared 00 NBC NighUy News wearing a hood 10 mask his identity. MacLean is a former USBPA from the San Diego Seclorwhich is the home of local 1619. the same union local that FAN Frank TerreO was formeriy president or. Maclean claims to have served as the USBP San Diego Sedor PuWc Relations Officer. In writings located on MacLean's FAN computer MacLean lauds Terreri as a good friend from his Border Palfol yeatS where they occasionally worked together. He slates lhat Terreri appointed him the FAM Los Angles F.O. FLEOA represenlative. Upon his reassignmenllrom the FAM Las Vegas F.O. MacLean wrole to his new FAM los Angles F.O. ATSAC requesting 10 be partnered with Terreri on mission asslgnments. 14.} A review of MacLeans FAN ernail reveats thai 00 5-5-04 Maclean sent an emaitmessage to FAN Salazar with a of: 515 MRF. The message asks Salazar If his duly hours lied been SWitched 10 1000 Ivs (referenee is made 10 /13 and 114 above). 15.) A review of all of MacLean's mission assignments and T&A's revealed thaI Maclean had no miSSion assignments lhal placed him in a plane seat on any dales or times when Angry Adams. Pin head or Bye Bye TO messages were posted. 16.} A review of MacLean's T&A's, missioo assignments and Voucl1ers reveals lhat he spenl the Thanksgiving period of 11-24 thru 11·27 on RON mission aSSignments oul of the JFK airport. During lhis period Madean Slayed at lhe JFK airport Doublelree Club located in Oueens NY (refer.nee #7 above). 17.) A review of Maclean's 00214 filed althe lime of his FAN application reveals Ihat he served in support 01 OperaUoo Desert srueld tfetween 812190 and 9/14/92. MacLean has a 5-po;nt veterans preference (reference #1 above). 18.) A re,iewof MacLean's currenl SF 50 reveals that in 2004 his base pay plus localily and LEAP Iotaled 576,577 (reference #2 above). 19.) A review of MacLean's SF 86 reveals that he is married Wilh ao children. However, emailllalfic reveals thaI and his wife have lwo young daughters born since his FAM EOO. Per Maclean's SF 86 Maclean's father is a former Air Force Officer born in 1945 (reference #1 and 112 above), MacLean's falher's age would indicate that he served in the AK Force dUring lhe height of the Vietnam War. 2O.j A review of Los An<;ies and Washington F.O. staffing reveals that L()S Angles is stalled with J.Ops and 6-Trainers. Washingtoo F.O. is slaffed with 8 OP5 and 13-Trainers (reference tIS above). Maclean is assigned 10 the Los Angles F.O. with numerous long haut missions into Duties and BWI :rom LAX and other west Coast 21.) SAC KnowUoo has .dllised that he prohibils FAMs assigned 10 his Office Irom wearing anything other than Ihe issued hip holster dUring FO training and has an unwriUen policy prohibiting assigned FAMs Irom firing Iheir issued r..earm olI-duly (reference 114 above). In writings lcealed Or. MacLean's FAM compuler MacLean writes 10 ACY lraining 00 12·25-04 requesting pelTllission to wear Q SUM,al Sheath brand chest holster instead of the issued hip holsler during his upcoming Phase 2 training. Maclean noles that he 'would feel very ur.comfor1able re-ieaChing myself into a new holsler system for lhree weeks' (rererence I/O abOvel. CONC'.JSION: FAM Robert J. Mao·... n is the indiVIdual posling oolhe Delphi Ajr Marshal Forum as Angry Adams. Pin Head and Bye Bye TQ. A183 J. Page 20 1 Q Thank you. 2 A I have not 'received any Social Security 3 4 benefits. Q 5 6 Okay, thank you for clarifying that. In handling your mother's conservatorship, does that make you unavailable ,for employment? 7 A No, it does not. 8 Q Since leaving TSA's employment, are you 9 available for full-time employment? 10 A Yes, I am. 11 Q Before joining TSA, where did you work? 12 A For the United States Border Patrol. Q What was your position there at Border Patrol? 14 A Border Patrol Agent. 15 Q How long were you a Border Patrol Agent? 16 A Since May 20, of 1996. 17 Q While a Border Patrol Agent, were you 18 responsible for handling confidential information? 19 A Yes. 20 Q What type of confidential information did you 21 22 handle? MR. NOONE: I'm just going to note an A184 69 MacLean v. Dept. ofHomeland Security 1 first duly sworn by Administrative Judge Kang, and was 2 examined and testified as follows: 3 THE WITNESS: 4 JUDGE KANG: 5 Yes, Your Honor. Okay. Please state your and, spelling your last name for the record. 6 THE WITNESS: 7 JUDGE KANG: Robert James "MacLean, M-a-c-L-e-a-n. All right. Did you wish to allow Mr. 8 Berger to question him first, Agency, or did you want to start 9 with the questioning? 10 I have the discretion to when "either of you starts. 11 12 He is a mutually-approved witness, and MS. CALAGUAS: Yes. I have no objections to the Appellant's representative qUestioning him first. 13 JUDGE KANG: Okay. 14 MR. BERGER: All right. 15 Mr. Berger, the witness is yours. Thank you very much, Your Honor. 16 DIRECT EXAMINATION 17 BY MR. BERGER: 18 Q. 19 to the position of a Federal Air Marshal? 20. A. Mr. MacLean, did there come a time when you were appointed Yes. It was October 14th of 2001. 21 "Q. And is that a position that you had applied for? 22 A. Yes, sir. 23 Q. And why did you apply to become a Federal Air Marshal? 24 A. It was immediately after the 9/11 attacks. 25 I wanted to serve. I wanted to I was definitely moved by what happened PALMER REPORTING SERVICES 1948 Diamond Oak Way Manteca, California A185 (800) 665-6251 70 MacLean v. Dept. ofHomeland Security 1 after the attacks. 2 wanted to put me in their first class of Federal Air Marshals 3 to graduate after the 9/11 attacks. 4 Q. 5 after the 9/11 attacks? 6 A. Yes, sir, to graduate after the attacks. 7 Q. And when did you commence this training? 8 A. It began October 14th of 2001. 9 Q. And when did the training end? 10 A. The middle of November of 200l. 11 the - the first part of the second week of November of '01. 12 Q. The training was for approximately a month? 13 A. Yes, sir. 14 Q. And can you just tell us, to the best of your 15 recollection, what the training consisted of? 16 A. 17 get - they wanted us - they wanted to get the most experienced 18 applicants in this class because we were going to develop a 19 syllabus for all future classes. 20 SO you were a trainee in the first class of Air Marshals It was a lot of firearms. / I believe it was perhaps It was - we were supposed to So most of the time - we were already very firearms 21 22 And I immediately applied and the FAA proficient. We were - we were - I was an instructor with the with the INS, formerly the INS as a Border Patrol Agent. So 23 our job was - we did a lot of sitting around and brainstorming 24 of how we could develop 25 a training syllabus for the Agency. So then there was some - there was - there wasn't PALMER REPORTING SERVICES 1948 Diamond Oak Way Mapteca, California 95336-9124 (800) 665-6251 A186 ( . MacLean v. Dept. ofHomeland Security 80 1 concerning this disciosure? 2 A. 3 deterrent. 4 terrorists, potential terrorists, knew we were going to be on 5 a flight, they would remove themselves from the flight and not 6 Well, the Agency said they believed that we were a high If everybody - if people knew that - if the and not carry out their operation. 7 So in July - sometime between July 26th and - of '03 8 and July 28th, we received a message that we had to come into 9 the office irrunediately. 10 was. 11 to get .. It didn't matter what our duty status There was an emergency briefing that we had 12 And we could not - they could not transmit the 13 briefing to us via email or discuss it with - with us over our 14 - over the phone. 15 So we had to physically walk into the field office 16 and receive a - this one-on-one mandatory suicide hijacking 17 briefing. 18 the name of Nathan Salazar. 19 several people that were assigned to the office. 20 And I remember I received mine from a gentleman by He was the - he was one of the And there was a master - there was another master 2l folder where you - you reviewed what the threat was . . Then you 22 signed off on the 23 And we.brought the exhibit today. 24 Q. I understand that. 25 meeting? It's- But what - what was the purpose of the PALMER REPORTING SERVICES 1948 Diamond Oak Way' Manteca, California 95336-9124· (800) 665-6251 ! If? A187 81 MacLean v. Dept. ofHomeland Security 1 A. They told us that there was a serious potential of a plot 2 for hijackers to:avoid immigration visa screening, fly into 3 the United States from a foreign country into an airport that 4 didn't require them to be screened. 5 going to smuggle weapons in camera equipment or children's 6 toys through foreign security and get it into 7 airport where you didn't have security. into an For instance, you have -you have Dulles Airport, 8 9 And that way they were which just has one giant central If you - at one ; 10 point, if you flew in from a.foreign countrY and you had been 11 screened already, you did . not go through U.S. screen. 12 that was something they were going to exploit. \ ' That wouldn't be the case, for - 13 And for instance, at an 14 airport such as Dallas-Fort Worth where there is zillions of 15 checkpoints 16 each terminal. 17 not zillions - but dozens of checkpoints between So, you know, - but for the ones that. had one 18 central screening area, they were going to bypass that. 19 were going to get the weapons -on the plane and overpower the 20 crew or the Air Marshals and fly, fly the - fly the planes 21 into East Coast targets - 22 Q. Okay. 23 A. - and then there were otper European targets. 24 Q. And you understand that was some sort of an alert to 25 heighten the vigilance of the Air Marshals or ... ? - PALMER REPORTING SERVICES 1948 Diamond Oak Way Manteca, California 95336-9124 (800) 665-6251 Ilf A188 They 82 MacLean v. Dept. ofHomeland Security 1 A. 2 happened afterwards. 3 security briefing. 4 Q. 5 no - none of the content of this briefing was provided to you 6 on your cell phone, right? 7 A. 8 sensitive security information. 9 several years. 10 It was an emergency. Okay. No. It was unprecedented, and it never We never-were mandated a one-on-one And, by the way, this briefing was not - The - the - there was the written warning was marked as I attempted to FOIA it for And the old administration had it completely- blank. 11 And then recently the - I reFOIAed - 12 a term. 13 entirety. if there's such They gave me the -the threat briefing in its 14 - Q. SO what happened after you received this threat brief? 15 A. That - about - within sometime between when we-got the 16 briefing, which was the 26th and·the 28th, everybody in the 17 country had received a text message to the Nokia phones, not 18 to the - not to the - and the brand was - 19 Palm Tungsten W PDA. 20 I'm sorry -.it was a We got this message on our Nokia phones. And the message simply stated that all overnight 21 missions were going to be canceled - no - and you needed to 22 can- - you needed to cancel your hotel reservations and call 23 the office to get new schedules. 24 Q.' Okay. 25 text had any associated markings labeling the information as Now do you have any recollection as to whether the PALMER REPORTING SERVICES 1948 Diamond Oak Way Manteca, California 95336 c 9124 (800) 665-6251 A189 MacLean v. Dept. ofHomeland Security 123 1 that it did not matter to you whether it was confidential, law 2 enforcement sensitive, SSI, or classified information; isn't 3 that right? 4 A. Yes, ma'am. 5 MS. CALAGUAS: 6 JUDGE KANG: MS. CALAGUAS: 8 I no further questions at this time. 10 11 Okay. (Pause in the proceedings.) 7 9 Just one second, Your Honor. JUDGE KANG: Okay. Mr. Berger, the witness passes back to you. 12 MR. BERGER: Yes, Your Honor. 14 JUDGE KANG: Okay. 15 MR. BERGER: Thank you. 13 Yes, I'm going to go forward. 16 . Please go ahead. REDIRECT EXAMINATION 17 BY MR. BERGER: 18 Q. Did you ever tell Mr. Meeks any flight numbers? 19 A. No. 20 Q. Did you ever tell Mr. Meeks any seat assignments? 21 A. No. 22 Q. Is it your understanding of the concept of regret that 23 regret means to demonstrate contrition for doing something 24 wrong? 25 A.Yes, sir. PALMER REPORTING SERVICES 1948 Diamond Oak Way Manteca, California 95336-9124 (800) 665-6251 A190 MacLean v. Dept. ofHomeland Security 124 1 Q. And did you understand at the time when you disclosed this 2 information to Meeks tnat you 3 A. No. 4 Q. When you saw the text message on your cell phone and not 5 the PDA, did you think the Agency was concerned with 6 protecting the information in that text message? 7 A. No. 8 Q. If the Agency takes the position now that they believed 9 that that information should have been protected, do you doing something wrong? 10 consider what the Agency did to have been reckless in the way 11 they communicated that information to you on that cell phone? 12 A. If they - 13 Q. Now - 14 was protected, do you believe that it was reckless of them to 15 send you that message on that cell phone? 16 A. Yes, I do. 17 Q. With no labels, right? 18 A. And -and sent to nonencrypted Nokia phones. 19 Q.. In your mind was that any less a "broadcast" that Ms. 20 Calaguas uses in her questions than speaking in a public 21 space, broadcasting on a cell phone like that? 22 A. 23 that - where that could have gotten into a cell phone 24 reception, not like if you were in a closed room in a field 25 office. Yeah. if they're saying that my actions were if they're saying now they believe that information It was No encryption, correct? it went out anywhere in the world where PALMER REPORTING SERVICES 1948 Diamond Oak Way Manteca, California 95336-9124 (800) A191 MacLean v. Dept. ofHomeland Security 1 MR. BERGER: I don't have any further questions. 2 JUDGE KANG: Ms. Calaguas? 3 125 RECROSS/REDIRECT EXAMINATION 4 BY MS. CALAGUAS: 5 Q. 6 information to him, you told him that RON missions out of 7 Vegas were being canceled; isn't that right? 8 A. No, I did not. 9 Q. You were specific to identify that the text messaging went When you spoke to Brock Meeks and disclosed the 10 to the Vegas Field - Federal Air Marshals; isn't that right? 11 A. No, ma'am. 12 Q. You identified yourself as being from the Las Vegas Field 13 Office; isn't that right? 14 A. Not at all. Can I see the exhibit? I don't remember if I was identified as a Las Vegas 15 16 Federal Air Marshal. 17 Q. 18, Vegas when you were talking about these - 19 A. 20 article. 21 Q. I'm referring to your discussions with Mr. Meeks. 22 A. I - I don't remember if I told him I was - I was based in 23 Las Vegas or not. 24 Q. 25 from Las Vegas Field Office; isn't that right? You don't remember identifying yourself as coming from Las I don't remember. I thought you were 'referring to the But you told him that the text messaging went to officers PALMER REPORTING SERVICES 1948 Diamond Oak Way Manteca, California 95336-9124 (800) 665-6251 A193 126. MacLean v. Dept. ofHomeland Security 1 A. I don't remember saying specifically Las Vegas, because I 2 knew there were Air Marshals across the country that were 3 getting the same message. 4 Q.. 5 time that the Office of Professional Responsibility was 6 looking into it; isn't that right? 7 A. 8 the - if that's what the affidavit states, I - I need to read 9 it. In fact, that's what you also told the investigator at the Can I - can I re- - I don't know that verbatim. If that's I don't know specific - I do not know from memory if I 10 told anybody - if I stated that I - I identified to Brock 11 Meeks that it was Las Vegas Air Marshals. 12 MS. CALAGUAS: 13 can speaks for itself. 14 15 That's fine. I think your affidavit Give me one second, Your Honor. (Agency counsel in San Francisco confer off the record.) 16 MS. CALAGUAS: 17 JUDGE KANG: I have no further questions. Ms. Calaguas, since this was the final 18 witness approved for the Agency, does the Agency have anything 19 else with respect to the evidentiary portion of this appeal? 20 21 MS. CALAGUAS: Just to clarify, Your Honor, that all exhibits from the Agency have been moved into evidence. 22 JUDGE KANG: Yes. Those issues were addressed in the 23 Prehearing Conference Summary. There were a number of 24 exhibits that were specifically excluded through specific 25 orders. And I believe at the - and that was based on your PALMER REPORTING SERVICES 1948 Diamond Oak Way Manteca, California 95336-9124 (800) 665-6251 r9cj A194 127 MacLean v. Dept. ofHomeland Security 1 objection. 2 the remaining exhibits. 3 that's given to them are as I detailed in that Prehearing 4 Conference Summary. MS. CALAGUAS: 5 6 And the Prehearing Conference Summary addressed They are in the record and the weight Yes, Your Honor. I recall that order. Thank you for clarifying it. 7 At this point the Agency rests. 8 JUDGE KANG: Okay. 9 MR. BERGER: Do I have the privilege of asking a 10 question or two off of Agency counsel's questions? 11 JUDGE KANG: Yes, but - 12 MR. BERGER: I know this can't go on infinitely, JUDGE KANG: My oversight, Mr. 13 but.....: 14 Mr. Berger. I 15 should have asked you if you had any further questions. 16 on that - based on those few questions asked by the Agency, - 17 MR. BERGER: Yes. 18 JUDGE KANG: - Mr. Berger, obviously you do. 19 Based The witness passes back to you. MR. BERGER: 20 21 'Okay. Thank you. FURTHER REDIRECT EXAMINATION 22 BY MR. BERGER: 23 Q. 24 information to Mr. Meeks in pis various articles other than 25 yourself? Are you aware whether there are any other sources of PALMER REPORTING SERVICES 1948 Diamond Oak Way Manteca, California 95336-9124 (800) 665-6251 A195 41 MacLean v. Dept. ofHomeland Security 1 August 2nd, 2006. If you can turn to page 94 of the 2 deposition, line 10, lines 10 through 16, and review them. MS.· CALAGUAS: 3 Objection,in terms of referring to 4 his deposition transcript. It hasn't been established that he 5 needs to be impeached for any particular reason at this point. 6 JUDGE KANG: The objection is sustained. 7 Mr. Devine, go ahead and ask your question. Andif 8 you wish to use the deposition transcripts to impeach the 9 witness, I will permit you to read the pertinent portions into 10 the record. 11 MR. DEVINE: Thank you, Your Honor. 12 BY MR. DEVINE: 13 Q. 14 needs more training on what constitutes sensitive security 15 information, Mr. Donzanti? 16 A. Yes, I did. 17 Q. Okay. When you were deposed didn't you state that the Agency Thank you. Now hasn't- the SSI policy always been that the 18 19 information needs to be marked? 20 A. Yes. 21 Q. Okay. 22 only be sent electronically on a password-protected, encoded 23 transmission? 24 A... I m not sure at the time both 25 talking about? And isn't the SSI policy that SSI information can I what timeframe are we We're back to - PALMER REPORTING SERVICES 1948 Diamond Oak Way Manteca, Californi'! 95336-9124 (800) 665-6251 J 3 '-' A196 42 MacLean v. Dept. ofHomeland Security The timeframe between - the timeframe when Mr. MacLean 1 Q. 2 made his disclosure. 3 A. 4 the top and bottom of the - of the document. 5 about whether it has to be password-protected. 6 time it does. 7 Q. 8 marked "881," sir? 9 A. I believe that 88- - the letters "881" need to appear on But I'm not sure I know at this I'm not sure it was in effect at that time. Was the document was the information that he disclosed I've never seen a document. I've only read about references to the document. 11 clear there that it was not marked. 12 Q. 13 coverage in 2003? 14 A. No, I did not. 15 Q. Okay. 16 the information that was in the message Mr. MacLean disclosed 17 was sent in a secure manner with password and encoding 18 protection? 19 A. To the best of my knowledge, it wasn't. 20 Q. Okay. 21 information must be kept in a secure, restricted-access area 22 and - is that your understanding of the rules? 23 And it I think it's - it was 10 You didn't receive the message yourself about canceling And has anyone - is it your understanding whether And isn't it your understanding also that any 881 M8. CALAGUA8: Your Honor, at this point I'm going to 24 raise an objection as to relevancy. We're going into 25 relitigating the issue of whether or not it's been - the . PALMER REPORTING SERVICES 1948 Diamond Oak Way Manteca, California 95336-9124 (800) 665-6251 A197 MacLean v. Dept. ofHomeland Security 74 1 A. -airlines and their flight numbers. 2 Q. Anything else? 3 A. .There was ':"-there was also the exact seating assignments 4 on an aircraft. 5 could to try to not expose' your identity so that - 6 Q. Okay. 7 A. - passengers didn't know where you were exactly sitting. 8 Q. And was there any discussion as to the mode of 9 communicating SSI information? you didn't - you did everything you We 10 A. Yes. 11 Q. Tell us what you understood the mode of communicating was. 12 A. It had to be in some form of secure manner. 13 was done electronically, it had to be - 14 government email. 15 about they didn't want people sending - receiving their 16 schedules on their personal email accounts. 17 was an issue. 18 government email system or your encrypted, password-protected 19 PDAs, personal data assistant. 20 Q. 21 devices were you given for the purpose of communicating with 22 management? 23 A. 24 were sort of like a - 25 trying to thipk of the brand it was, but it' was a - it had an If it - if it it had to be done' on They were very- they were very adamant That was that It had to be through the government - Sorry. SO when you were sent out into the field, what kind of Early early in the program we were given these - they they were these little PDAs. And I'm PALMER REPORTING SERVICES 1948 Diamond Oak Way Manteca, California 95336-9124 (800) 665-6251 " /qf ! A198 l 77 MacLean v.Dept. ofHomeland Security 1 Q. Oh, okay. 2 A. It was just a very common, because - it was just a sleek, 3 plain old cell phone. 4 - after the - the first one the FAA gave us. 5 Q. 6 PDA, you also had an Agency-issued cell phone? 7 A. Yes. 8 Q. Now was the more complex PDA also encrypted, to your 9 knowledge, for sensitive information? Okay. And that's what they gave us after the So at the time that you received the more complex 10 A. Yes. 11 it or read messages on it,. there was sort of like the home 12 screen. 13 was a blank screen with a - with a line where you had to type 14 in an alphanumeric password. 15 It had not - only did - you had to in order to 'use If you pushed any button, what you would get was - And they - and the Agency assigned us those 16 passwords. 17 - of our first name and our- I'm sorry 18 different letters, and numbers from our Social Security 19 number. 20 could use it, but the encryption software that it had in the - 21 it .had encryption software inside the - 22 Q. 23 information, to your knowledge were there any markings 24 associated with sensitive information, any 25 labels or ... ? Okay. And I believe it was - it was a combination of our And you - you punched it in. of our full name, It opened it up so you the PDA. And in opening up a PDA like that and looking at at all, or PALMER REPORTING SERVICES 1948 Diamond Oak Way Manteca, California 95336-9124 (800) 665-6251 A199 75 MacLean v. Dept. ofHomeland Security 1 - it had an alphanumeric keyboard on it. 2 folded into kind of like a small shell. 3 It was black, and it And all it did - it wasn't a phone, but it was 4 cellular. 5 you could send - it was a two-way pager with an alphanumeric 6 keyboard. 7 Q. 8 issued that to you? 9 A. It was - it was a pager that had an alphanumeric And that was issued to us by the - the FAA. And what is your understanding of the reason why the FAA So they can communicate to us information that was 10 sensitive. 11 Q. 12 allowed it to be used for sensitive information? 13 A. 14 characterize it as a PDA. 15 two-way pager. 16 receive the message and then type out a message. Okay. And what was it about the PDA that, in your mind, Let me correct you. 17 I probably confused you. It was I wouldn't it was - it was simply a You couldn't interact. All you could do was We got a more complex PDA later in the program. 18 Q. When did you get the more complex PDA? 19 A. I believe it happened in early - 20 2002 or early 2003. 21 Q. . Okay. 22 PDA. 23 A. Yes. 24 Q. What was it about that PDA that - 25 did you conclude that that was for sensitive information? it happened either late However, let's start with the initial, less-complex that - why did you - why PALMER REPORTING SERVICES 1948 Diamond Oak Way Manteca, California 95336-9124 (800) 665-6251 A200 On MacLean v. Dept. ofHomeland Security 83 1 sensitive, or anything like that? 2 A. 3 sent to the Nokias. 4 Q. 5 you understand the information to be SSI information? 6 A. No. 7 Q. Why not? 8 A. It - not only - it was - not only it. didn't have any markings, SSI markings, not even a warning that this - don't No. There was no SSI markings on the on the message And when you received this message on the cell phone, did 10 disseminate this or - it had - it had nothing on there. 11 was just a - it. was just a plain message. 12 that it was sent to the Nokias and not to the - to the Palm 13 PDAs.. 14 Q. 15 and not to Palm PDA? 16 A. 17 password to - to open up to operate it. 18 Q.. SO what happened next, after you got this text message? 19 A. 20 and asked them, 21 It That and the fact Why was it significant to you that it's sent to the Nokias PDA had- had encryption software and a - and a I called some Air Marshals around the country that I knew "Did you get - did you get some message?" And pretty much got something that I did: Cancel 22 your hotel reservations to avoid cancellation fees and - and 23 call the office for new schedules. 24 25 And I - after that I had made - I made a phone call to the office and 'spoke with a supervisor and asked him what PALMER REPORTING SERVICES 1948 Diamond Oak Way Manteca, California 95336-9124 (800) 665-6251 ! A201 88 MacLean v; Dept. ofHomelimd Security 1 marking to the Nokia instead of the - the Palm PDA. 2 you know, when I. spoke to the supervisor, he said this was a 3 he just said this thing was kind of crazy, nuts. 4 even - the supervisor, he - he seemed kind of like a 5 that the Agency was just kind of running things into the 6 ground, too. 7 And the He he was he knew So he kind of saw it as a joke. It seemed like :everybody - we had - it seemed like 8 nobody was - the guys who were- were most concerned with 9 with what was going on with Air Marshal operations were the 10 guys that were flying the· flights. 11 But the officials, the supervisors that were inside 12 the field offices and not flying missions, such as my 13 supervisor and the OIG agent, they just kind of thought it was 14 funny. 15 in the paper. 16 to anybody who traveled who the Air Marshals were. 17 think it was that funny. 18 serious. 19 You know, it was just - because it was - it was always And it was just - it - and it was just obvious And one I didn't I thought - I thought it was very they did teach us in the - in the 20 Academy: 21 for Air Marshals to be on these - these flights such as were 22 targeted on 23 Q. 24 Nokia cell phone, whether by voice or by text, to be protected 25 information? Okay. This was a law. Well, this law - the law was passed Now did you understand the communications on your PALMER REPORTING SERVICES 1948 Diamond Oak Way Manteca. California 95336-9124 (800) 665-6251 A202 89 MacLean v. Dept. ofHomeland Security 1 A. Well, it - I - I know the system that they used. I 2 remember operations, when they ,sent these text messages. 3 what it was, was it was the phone number, it was the nine- 4 digit phone number, then the server. 5 collected everybody's phone humber and blasted it out. 6 Q. Blasted out there to the world 7 A. Yeah. 8 and taking a bullhorn and blasting it out. 9 the recipient, you couldn't even guarantee - And So what they. did was So It was sort of like somebody running into a plaza And even even let's sayan Air 10 Marshal had changed his phone number, or he had left and that 11 phone number was reassigned to somebody in the AT&T network 12 who wasn't an Air Marshal. 13 too. 14 They were getting that message, So anybody could have gotten this message, glven the 15 - 16 text messages and everything else, you just can't email a text 17 message like the Agency did with 18 or the server. 19 number in Nevada was 702-212-5555, it would be 20 [email protected]&T.net." 21Q. the system. I believe now because of - you get charged for I think it was - with the nine-digit number for instance, if my phone So anybody who happened to be in possession or in custody 22 of that Nokia phone would have been able to consume or read 23 the message? ,24 25 A. Yes. MR. BERGER: Now, Your Honor, can we hold for just PALMER REPORTING SERVICES 1948 Diamond Oak Way Manteca, California 95336-9124 (800) 665-6251 A203