Henley Business Plan
Transcription
Henley Business Plan
Henley ON THAMES BUSINESS PLAN 2014 - 2019 1 IMPROVING ECONOMIC CONDITIONS FOR BUSINESS IN HENLEY-ON-THAMES Get in touch. Peter McConnell Henley Town Centre Manager Email: [email protected] Phone: 01491 586982 Twitter @HenleyTCM Economic Development team at South Oxfordshire District Council [email protected] Tel 01235 540390 Twitter @SouthOxonBiz The Henley Business Partnership [email protected] [email protected] Twitter @THPHenley 2 OUR VISION FOR HENLEY-ON-THAMES Henley is… The most beautiful town by the river with wide open public spaces at Mill Meadows and Marsh Meadows plus iconic views of the bridge, church and unspoilt river. A sociable town with an enviable events calendar, world-class festivals such as Henley Royal Regatta and an engaged business community. The paved town market place supports numerous cafes and restaurants enabling alfresco dining and meeting spaces. An award winning town. Henley-on-Thames won a silver gilt medal at the national Britain in Bloom Awards 2013 and was the Regional Gold Medal winner in 2012 and 2013. The Living Advent Calendar won the Towns Alive Business & Economy Award, a Big Society Award and was a finalist at the ATCM awards, all in 2013. A sporting town. Henley is home to Leander Club the single most successful sporting club in the world having produced over 100 Olympic and Paralympic medallists. In addition there are nationally successful rugby, cricket and hockey clubs plus thriving football, rowing, canoeing, dragon boating, tennis and cycling clubs. “To be the best town in the world to live, run a business, work, play and visit by 2030” A thriving, prosperous town – with £602 million spent every year in Henley by its’ primary and secondary population catchment areas*. A great community to live and work, with over 220 community organisations that contribute to the economic and social fabric of the town. A fabulous town to live, work and shop with lovely range of independents and great markets. Come see for yourself…. *Source: Experian ATCM report for Henley-on-Thames 3 3 Creative people Historic town centre River & Rowing Museum Regular rail links to London Riverside location Countryside Café Culture boating Vibrant Family-friendly Sociable town historic town Creative industries cluster Access to Great shopping Lively Vibrant Beautiful So much to see and do Variety of great eating & drinking choices fun Working in Henley Festivals & events Living in Henley Good transport Community organisations High work-life balance Festivals & Hospitality Sports events Mill & Marsh Meadows Exciting Independent shops ON THAMES links Regatta Visiting Henley Henley Riverside location Night time economy Café Culture Skilled & Educated workforce Independent retail Great road links Café Culture Business in Henley Floral beauty Creative industries Superfast broadband River & Country side Shopping 4 THEMES The themes of this business plan are: World Class businesses Arts, culture and events Retail, tourism and hospitality businesses Transport links, environment and infrastructure 5 5 THEMES Projects will be developed by the partners which reflect the priorities identified within each of the themes. A number of the projects are introduced later in the document. Henley-on-Thames as a World Class destination for business Over 2,600 businesses call Henley ‘home’. Henley has a growing cluster of creative, financial and professional service businesses. The biggest employers in the town are world renowned organisations such as: Invesco Perpetual, Portrait Software and Stuart Turner. There are also businesses of national significance such as: Landmark Information Group, Courtiers Wealth Management and Regency Cleaning. Henley is an exciting hotspot for creative industries such as: graphic design, website creation, film making, artist management and sound recording. Some people actually refer to Henley as ‘Henleywood’ because of this cluster of businesses and its close location to London. The sector is supported by the local college offering a variety of qualifications in the creative arts. We will build on Henley’s already significant reputation for business, attract new business and support existing businesses in and around the town. We will work with land-owners to bring forward development Masterplans for key employment sites. A world class programme of arts, culture and events The artistic tradition of the town has given rise to a fantastic array of festivals that run throughout the year. The festivals start in March with the Henley Youth Festival and end in December with the Living Advent Calendar. Also in March the Create Festival takes place followed by The Henley Arts Trail and the Kenton Theatre’s Henley Drama Festival in May. The end of June brings the internationally renowned Henley Royal Regatta. Henley Festival takes place by the river in July followed closely by the Fringe Festival. The Rewind Festival takes place in August, the Literary Festival in September and Jazz & Blues Week in November. 6 Retaining and increasing expenditure in retail, tourism and hospitality Investing in improvements to transport links, environment and infrastructure Henley-on-Thames has a population catchment of some 102,000 persons, or just under 43,000 households*. According to South Oxfordshire District Council’s recent shop vacancy study, there are around 270 commercial properties in the town centre with 6% vacancy rate (which is around half of the national average). We are working with partners to improve the connectivity of the town, with measures to calm traffic while making it easier for people to get around on foot and bicycle and to improve accessibility for all. These are our priorities: Henley is home to an impressive range of national retailers (Waitrose, Monsoon, Fat Face, White Stuff, Café Nero) and independent retailers (Asquiths Teddy Bear Shop, AH Interiors, Bagatelle, Hubbledays Cookshop, Henley Cycles, Laurence Menswear, and Reids Drycleaners) to name a few. In addition it is home to the boutique hotel Hotel du Vin and the historic Red Lion Hotel. We aim to work with existing businesses to help retain and increase levels of expenditure. This will be achieved through our destination marketing plan, and through working with the Henley Partnership and other partners to exploit the reach of these organisations. We also intend to improve the quality of information available to potential retailers, to help them locate in Henley. • Superfast broadband by 2015 • Improve signage to existing car parks • Promote existing car park and if possible, provide additional car parking in convenient town centre locations • Development of a car parking strategy • Investigate ways to reduce HGV traffic • Improve public transport provision and cycling linkages • Investigate more sustainable travel solutions • Invest in a free town centre WiFi system • Improve local skills and create stronger links between employers and skills providers *Source: Experian ATCM report for Henley-on-Thames 7 7 OUR PROJECTS HIGH STREET VITALITY SUPPORTING EXISTING RETAIL & HOSPITALITY BUSINESSES TO ENSURE TOWN VITALITY AND VIABILITY Shop vacancy survey to monitor trends and take actions to ensure High Street vitality Encouraging closer relationships between Henley Royal Regatta and existing town centre retailers Working with commercial agents to find commercial, pop-up or meanwhile uses for empty units Administer shop front improvement scheme Investigate and remove barriers or find alternative uses for any difficult-to-let town centre properties Create town prospectus to ‘sell’ Henley as a destination for retail & hospitality businesses Encouraging retail & hospitality ‘take up’ of the promotional opportunities offered by the ‘Oxtrails’ project and Oxtrails app Improve town centre signage Develop and support a town-wide loyalty card scheme Ensuring the town centre businesses benefits from the varied year-round events calendar Bringing forward the Henley Market Place Mews development Encouraging retail ‘start ups’ Encouraging the café culture and evening economy Work with partners to encourage investment in the Henley Market Place Mews retail development ENCOURAGING BUSINESS INVESTMENT IN HENLEY-ON-THAMES Work with partners to ensure Henley benefits from superfast broadband by 2015 Work with the Henley Partnership to survey businesses to better understand issues restricting business growth and investment Encouraging participation in ‘Midsomer Murder’ opportunities Encourage and facilitating innovative town-wide promotion opportunities and the cross-promotion of businesses Facilitate and develop new events such as Jazz & Blues Week, Create Festival and Fashion Day while encouraging existing events including Living Advent Calendar and Henley Royal Regatta. HENLEY AS A WORLD CLASS DESTINATION FOR VISITORS Encourage hotel investment in suitable locations as identified by SODC’s Hotel Needs Assessment and the Neighourhood Plan Establish a free town-wide WiFi service Support ‘I love Henley’ filming Hold regular business events to address issues restricting business growth (e.g. planning, Apprenticeships, Skills forum, creative industries seminars etc) Work with tourism consultants and media specialists to create press opportunities and ensure greater press coverage Publish business prospectus showcasing commercial opportunities in Henley Establish www.visithenley.com web-site Work with developers and employment site owners to encourage masterplanning and strategic development Commission photographic library to promote the town using web-sites, print and social media Build on the creative industries cluster to establish Henley as a well-known world brand in this sector Develop a marketing strategy and promote ‘Henley-on-Thames’ as a worldwide brand Establish a Digital Symposium and encourage regular events 8 the UK is 100 Mature Ex-council community family with children <18 Claimant culture with children <18 Mature household Uppersingle floor living Older Elderly needs Older family no children <18 Industrial heritage Older family/household with children <18 Terraced melting pot Elderly single Liberalfamily opinions Elderly no children <18 20 15 10 5 Unclassified Daytime population 0 I Ex-council community J Claimant culture K Upper floor living L Elderly needs M Industrial heritage N Terraced melting pot O Liberal opinions THE DATA ON HENLEY 0 Percent 5 10 15 20 Residential population What does my centre look like today? Affluence Index: 6/100 Age Index: 65/100 92,954 total daytime population Mature singles/homesharers Mosaic UK classifies all consumers in the United Kingdom by allocating them to one of 67 Types and 15 Groups. Alpha Territory (9.9% ), Careers and Kids (14.3% ) & New Homemakers (8.1%) * Average index for the UK is 100 * Affluence (low to high) and age (young to old) indices vary between 0 and 100 WHAT ISARE MYTHE CATCHMENT WHERE CURRENTAREA GAPSEXTENT? IN SUPPLY? 0 x general Kingdom by allocating them s all consumersClothing in the United watches & silver to one of 67 Jewellery, Types and 15 Groups. es all consumersMusic in the United Kingdom by allocating them & video recordings to one of 67 Types and 15 Groups. Toys, Games & Hobbies 9.9% ), Careers and Kids (14.3% ) & New Homemakers Greeting Cards (8.1%) 9.9% ), Careers and&Kids (14.3% ) & New Homemakers Health Beauty (8.1%)& Infants Wear the UK is 100 Childrens the UK is 100 50 150 200 0 Mosaic UK classifies all consumersYoung in thesingles/homesharers United Kingdom by allocating them no Groups. children<18 to one of 67Young Typesfamily and 15 50 100 150 200 Young family with children <18 Young household with children <18 Alpha Territory (9.9% ), Careers and Kids (14.3% ) & New Homemakers Mature singles/homesharers (8.1%) Mature family no children <18 * Average index for the UK is 100 Mature family with children <18 Mature household with children <18 Older single Older family no children <18 Older family/household with children <18 Elderly single Elderly family no children <18 Population 101,806 Unclassified Department & variety stores Vacant retail/service Chemist & drugstores Footwear Booksellers Sports, camping & leisure goods Electrical & other durable goods Catalogue showrooms 0 100 WHO LIVES IN MY CATCHMENT? 50 Households 42,972 100 150 200 Affluence Index: 6/100 Age Index: 65/100 An index below 100 Catchment reach of indicates 150,097**under-provision households Mature singles/homesharers *Population and household numbers for primary catchment only ** Household number for both primary and secondary catchments * Affluence (low to high) and age (young to old) indices vary between 0 and 100 WHATARE IS THE SPEND? WHO MY AVAILABLE KEY CONSUMER GROUPS WHAT IS IS MY MY DAYTIME CATCHMENT AREA EXTENT? WHAT POPULATION? W Expenditure Category 50 100 per 150 200 Index 250 Total0Expenditure Spend Head Spend A Alpha territory Alpha territory 123 £5,915 £602,190,088 Retail expenditure B Professional rewards Professional rewards 116 £2,223 £226,305,434 Convenience expenditure es all consumers in the United Kingdom by allocating them Mosaic UK classifies all consumersRural in the United Kingdom by allocating them C Rural solitude solitude 128 £3,692 £375,884,654 comparison expenditure to one of 67 Types and 15 Groups. to one 67 Small Typestown and 15 Groups. Mosaic UKofclassifies all consumers in the United Kingdom by allocating them D Small town diversity diversity Key comparison categories: E Active retirement Active retirement Clothing 110 £712 £72,507,177 F Suburban Mindsets mindsets Alpha Territory (9.9% ), CareersSuburban and Kids (14.3% ) & New Homemakers Footwear 98 £109 £11,139,075 G Career and kids Careers (8.1%)and kids Furniture and floor coverings 135 £351 £35,783,708 H New homemakers New homemakers Household textiles 145for the UK is 100 £135 £13,770,629 * Average index I Ex-council community Ex-council community Major household appliances 130 £105 £10,674,963 J Claimant culture Claimant culture Glassware 161 £98 £9,996,576 K Upper floor living Upper floor living Medical goods 125 £97 £9,912,703 L Elderly needs Recording media Elderly needs 131 £108 £11,000,376 Games, toys and hobbies M Industrial heritage 125 £379 £38,634,086 Industrial heritage Population 101,806 Books and stationery N Terraced melting pot 150 £177 £17,986,123 Terraced melting pot Audio-visual 121 £315 £32,020,744 O Liberal opinions Liberal opinions 42,972 20 Jewellery, clocks and watches 153 £143 £14,511,996 20 20 15 10 5 0 5 Households 10 15 Mosaic UK classifies all consumers in the United Kingdom by allocating Daytime population Percent n Residential population them to one of 67 Types and 15 Groups. High spend on Glassware Alpha Territory (9.9% ), Careers and Kids (14.3% ) & New Homemakers (8.1%) Average index spendfor index for UK is 100 **Average theand UKthe is 100 * Affluence (low to high) age (young to old) indices vary between 0 and 100 Reading High Wycombe 00 0 es all consumersYoung inMaidenhead the United Kingdom by allocating them es all in thesingles/homesharers United Kingdom by allocating them toconsumers one of 67Young Types and 15 Groups. Slough family no Groups. children<18 to one of 67 Types and 15 Bracknell Young family with children <18 Young household with children <18 Marlow 9.9% ), Careers and Kids (14.3% ) & New Homemakers Mature singles/homesharers Henley-on-Thames (8.1%) Mature family no children <18 Oxford the UK is 100 Mature family with children <18 Windsor Mature household with children <18 Wokingham Older single Woodley Older family no childrenRetail <18 Park Reading - Forbury Older family/household with children <18 Camberley Elderly single Uxbridge Elderly family no children <18 High Wycombe - Holmers Farm Retail Unclassified Other 00 TOTAL Affluence Index: 6/100 Age Index: 65/100 Catchment reach of population 150,097** households 92,954 total daytime Alp (8. *Population and household numbers for primary catchment only ** Household number for both primary and secondary catchments *A HOW HIGH IS E-COMMERCE USAGE? WHO ARE MY KEY COMPETITORS? CENTRE NAME IN MY CATCHMENT? SHOPPER EXPENDITURE WHO LIVES Mo the PERCENTAGE WHERE ARE THE CURRENT GAPS IN SUPPLY? £455,035,997 21.6% £354,434,447, 50 100 150 16.8% 200 0 Mosaic UK classifies all consumers in thegeneral United Kingdom by allocating them 8.5% £179,986,416 Clothing Mosaic UK classifies all consumers in the United Kingdom by allocating them to one of 67 Types and 15 Groups. £105,286,916 5.0% watches & silver to one of 67 Jewellery, Types and 15 Groups. £102,338,808 4.9% Music & video recordings Toys, Games & Hobbies £88,979,315 4.2% Alpha Territory (9.9% ), Careers and Kids (14.3% ) & New Homemakers Greeting Cards 3.8% £80,829,123 (8.1%) Health & Beauty £74,590,434 3.5% * Average index for the UK is 100 Childrens & Infants Wear £57,894,214 2.7% Department & variety stores £52,627,232 2.5% Vacant retail/service 2.0% £42,449,191 Chemist & drugstores £39,068,785 1.9% Footwear Low £28,470,806 1.4% Booksellers £24,676,960 1.2% Sports, camping & leisure goods £24,572,420 1.2% Electrical & other durable Comparison Retail Score:goods 83/100 £397,605,694 18.9% £2,108,846,759 Matureleakage singles/homesharers 46.9% to top 3 competing centres * Affluence (low to high) and age (young to old) indices vary between 0 and 100 100.0% 50 100 150 W 200 Mosaic UK classifies all consumersYo in Mosaic to oneUK ofclassif 67Yo Ty Yo Yo Alpha Territory (9.9% ), Careers a Ma ( Ma * Average index for the UK is 100 Ma Ma Ol Ol Ol High Eld Eld Un Catalogue showrooms High usage of internet for Grocery 0 50 An index below 100 indicates under-provision * Score varies between 0 and 100 100 150 200 Affl 9 M *A An index below 100 indicates under-provision Mature singles/homesharers * Av * Affluence (low to high) and age (young to old) indices vary between 0 and 100 HOW HIGH IS E-COMMERCE USAGE? WHAT ISARE MYTHE CATCHMENT WHERE CURRENTAREA GAPSEXTENT? IN SUPPLY? WHAT IS THE AVAILABLE SPEND? Expenditure Category Retail expenditure Convenience expenditure comparison expenditure Key comparison categories: Clothing Footwear Furniture and floor coverings Household textiles Major household appliances Glassware Medical goods Recording media Games, toys and hobbies Books and stationery Audio-visual Jewellery, clocks and watches Total Expenditure £602,190,088 £226,305,434 £375,884,654 £72,507,177 £11,139,075 £35,783,708 £13,770,629 £10,674,963 £9,996,576 £9,912,703 £11,000,376 £38,634,086 £17,986,123 £32,020,744 £14,511,996 High spend on Glassware Spend per Head Spend Index 0 123 £5,915 general Kingdom by allocating them Mosaic UK classifies all consumersClothing in the United 116 £2,223 watches & silver by allocating them to one of 67 Jewellery, Types 15 Groups. Mosaic UK classifies all consumers in theand United Kingdom 128 £3,692 & video recordings to one of 67Music Types and 15 Groups. Toys, Games & Hobbies Alpha Territory (9.9% ), Careers and Kids (14.3% ) & New Homemakers Greeting Cards 110 £712 Alpha Territory (9.9% ), Careers(8.1%) and Kids (14.3% ) & New Homemakers 98 £109 Health & Beauty (8.1%) 135 £351 * Average index for the UK is 100 Childrens & Infants Wear 145for the UK is 100 Department & variety stores £135 * Average index 130 £105 Vacant retail/service 161 £98 Chemist & drugstores 125 £97 Footwear 131 £108 Booksellers 125 £379 Low Sports, camping High & leisure goods 150 £177 Electrical & other durable goods 121 £315 Catalogue showrooms 153 £143 Comparison Retail Score: 83/100 High usage of internet for Grocery * Average spend index for the UK is 100 varies between 0 and 100 * Affluence (low to high) and age (young to old) indices* Score vary between 0 and 100 0 50 100 150 W 200 Mosaic UK classifies all consumersYo in to one of 67Yo Ty Yo Yo Alpha Territory (9.9% ), Careers a Ma (8 Ma * Average index for the UK is 100 Ma Ma Old Old Old Eld Eld Un Population 101,806 Households 42,972 100 150 200 50 Affl Catchment reach of indicates 150,097**under-provision households An index below 100 Ma *Population and household numbers for primary catchment only ** Household number for both primary and secondary catchments *A WHAT IS THE AVAILABLE SPEND?WHO ARE MY KEY COMPET W AVERAGE UK SPEND BY MOSAIC GROUP MOSIAC GROUPS Expenditure Category CLOTHING & FOOTWEAR PERSONAL CARE Retail expenditure SPEND INDEX SPEND INDEX Total Expenditure FOOD & DRINK SPEND INDEX £602,190,088 £226,305,434 expenditure es all consumers in the United Kingdom by allocating them Mosaic UK classifies all consumersConvenience in the197 United Kingdom237 by allocating them A Alpha territory 154 Mosaic UK classifies all consumers in the United Kingdom by allocating £375,884,654 to one of 67 Types and 15 Groups. to onethem of 67 comparison Types andexpenditure 15 Groups. 131 165 B Professional rewards 141 to one of 67 Types and 15 Groups. Key comparison categories:124 113 C Rural solitude 110 Clothing 99 £72,507,177 94 99 D Small town diversity Footwear Alpha Territory (9.9% ), Careers and Kidsretirement (14.3% ) & New Homemakers £11,139,075 66 79 83 E Active Furniture and floor coverings £35,783,708 (8.1%) 107 114 113 F Suburban Mindsets Household textiles £13,770,629 160 126 G Career and kids 145 * Average index for the UK is 100 Major household appliances £10,674,963 109 84 H New homemakers Glassware90 £9,996,576 84 69 I Ex-council community 82 Medical goods £9,912,703 Recording69 media 69 53 J Claimant culture £11,000,376 Games, toys £38,634,086 60 and hobbies 54 K Upper floor living 62 Books and stationery £17,986,123 53 63 53 L Elderly needs Audio-visual £32,020,744 86 85 87 M Industrial heritage Jewellery, clocks and watches £14,511,996 76 N Terraced melting pot 91 73 110 119 130 O Liberal opinions High spend on Glassware Top 3 groups average index: 145 2012 2012 2020 2020 % Change 2012-2020 % Change 2012-2020 Population Population 10,548 10,548 Households Households 4,511 4,511 10,912 10,912 4,714 4,714 3.5% 3.5% 4.5% 4.5% *P ** 46.9% leakage to top 3 competing cent Mosaic UK classifies all consumers in the United Kingdom by allocating them to one of 67 Types and 15 Groups. Large %Large HH Growth % HH Growth Ca * Average spend index for the UK is 100 * Affluence (low to high) and age (young to old) indices vary between 0 and 100 What will my centre look like in the future? Small %Small HH Growth % HH Growth to one of 67 T Maidenhead Slough 110 £712 Alpha Territory (9.9% ), Careers a Bracknell 98 £109 ( 135 £351 Marlow 145 £135 * Average index for the UK is 100 Henley-on-Thames 130 £105 Oxford 161 £98 Windsor 125 £97 Wokingham 131 £108 Woodley 125 £379 Reading - Forbury Retail Park 150 £177 121 £315 Camberley 153 £143 Uxbridge High Wycombe - Holmers Farm Retail Other TOTAL * An index over 100 signifies a higher than average per person spend HOW WILLWILL MY MY CATCHMENT CHANGE? HOW CATCHMENT CHANGE? Spend per Head Spend Index CENTRE NAME 123 £5,915 116 £2,223 Reading Mosaic UK classifies all consumers i £3,692 High Wycombe 128 Mosaic UK classif Mosaic UK classifies all consumers i to one of 67 T HOW IS WEEKLY SPEND LIKELY TO CHANGE? HOW IS WEEKLY SPEND LIKELY TO CHANGE? Small %Small Spend % Growth Spend Growth Large %Large Spend % Growth Spend Growth 2012 2012 2018 2018 % Change 2012-2018 % Change 2012-2018 £721,236 £721,236 £500,326 £500,326 3.9% 3.9% 4.5% 4.5% Comparison Comparison£694,181 £694,181 GroceryGrocery £478,983 £478,983 Total Total households to grow by 5%by 5% households to grow Comparison spendspend to grow by 4%by 4% Comparison to grow HOW WILLWILL THETHE LOCAL ECONOMY PERFORM? HOW LOCAL ECONOMY PERFORM? HOW IMPORTANT WILLWILL E-COMMERCE BE? BE? HOW IMPORTANT E-COMMERCE 10 Total Population households to grow by 5% Population 10,912 10,548 10,548 Total households to grow by 5%10,912 Households Households 4,511 4,511 4,714 4,714 Comparison spend to grow by£721,236 4% £721,236 Comparison Comparison £694,181 £694,181 Comparison spend to grow by 4% GroceryGrocery £500,326 £478,983 £478,983 £500,326 3.5% 3.5% 4.5% 4.5% Total Total households households to grow to grow by 5%by 5% HOW WILL THETHE LOCAL ECONOMY PERFORM? HOW WILL LOCAL ECONOMY PERFORM? HOW HOW WILLWILL THETHE LOCAL LOCAL ECONOMY ECONOMY PERFORM? PERFORM? onsumers in the United Kingdom by allocating them all consumers in the United Kingdom by allocating them ne of 67 Types and 15 Groups. to one of 67 Types and 15 Groups. 3.9% 3.9% 4.5% 4.5% Comparison Comparison spendspend to grow to grow by 4%by 4% HOW IMPORTANT WILL E-COMMERCE BE?BE? HOW IMPORTANT WILL E-COMMERCE HOW HOW IMPORTANT IMPORTANT WILLWILL E-COMMERCE E-COMMERCE BE? BE? Mosaic UK classifies all consumers in the United Kingdom by allocating them Mosaic UK classifies all consumers in the United Kingdom by allocating them to one of 67 Types and 15 Groups. to one of 67 Types and 15 Groups. sonsumers consumers inand theKids in United the(14.3% United Kingdom by allocating by allocating them them , all Careers )Kingdom & New Homemakers Mosaic UK classifies UK classifies all consumers consumers inand theKids in United the(14.3% United Kingdom by allocating by allocating them them AlphaMosaic Territory (9.9% ), all Careers )Kingdom & New Homemakers 9% ),one Careers and Kids (14.3% ) & New Homemakers Alpha Territoryto(9.9% ),one Careers and Kids (14.3% ) & New Homemakers ne toof 67 of Types 67 Types and 15 and Groups. 15 Groups. onetoof 67 of Types 67 Types and 15 and Groups. 15 Groups. (8.1%) (8.1%) (8.1%) (8.1%) K is 100 * Average index for the UK is 100 he UK),isCareers 100 .9% Careers and Kids and (14.3% Kids (14.3% ) & New ) & Homemakers New Homemakers * Average index for(9.9% the UK),isCareers 100 Alpha Alpha Territory Territory (9.9% ), Careers and Kids and (14.3% Kids (14.3% ) & New ) & Homemakers New Homemakers (8.1%)(8.1%) High Output GVA Multi- Channel (8.1%)(8.1%) Low Output GVA Traditional High Output GVA Low Output GVA he is 100 UK is 100 2012 2012 2020 2020 Low Output Low Output GVA GVA Incomes £4,992,755 £4,844,071 Incomes £4,992,755 £4,844,071 Out put GVA 3,001 2020 2,483 2012 2012 2020 Out put GVA 3,001 2,483 High Output High Output GVA GVA 3.1% 3.1% 20.9% % Change % Change 2012-2020 2012-2020 20.9% Output GVA to£4,844,071 grow by 21% £4,992,755 Incomes Incomes Output GVA to £4,844,071 grow by 21% £4,992,755 Out putOut GVAput GVA 2,483 2,483 3,001 3,001 20.9% 20.9% Output Output GVA to GVA grow to grow by 21% by 21% People resillience Business Business resillience resillience People resillience 9 4 People People Places Places Low 4 Top Table WHATWHAT WILL THE OF MYOF CONSUMERS WILLPROFILE THE PROFILE MY CONSUMERS inTable style LOOKLOOK LIKERetiring IN 2018? Top Top Table LIKE IN 2018? Retiring in style sonsumers consumers inand theKids in United the(14.3% United Kingdom by allocating by allocating them them , all Careers )Kingdom & New Homemakers Family ValueParents 9% ),one Careers and Kids (14.3% ) & New Homemakers Juggling Juggling Parents ne toof 67 of Types 67 Types and 15 and Groups. 15 Groups. Family Value (8.1%) (8.1%) Urban Pulse RetiringRetiring inUrban styleinPulse style K is 100 he UK),isCareers 100 ,.9% Careers and Kids and (14.3% Kids (14.3% ) &Value New ) & Homemakers New Homemakers Daily Challenge Family Value Family Daily Challenge (8.1%)(8.1%) 0 1 2 1 Low Low RetiringTough in Retiring style Vintage Tough inVintage style 3 2 4 3 5 4 6 5 7 6 Low High High -2.0% -2.0% 9.5% % Change % Change 2012-2020 2012-2020 9.5% 3.5% 3.5% 68.7 2020 2020 68.7 -2.0% -2.0% 9.5% 9.5% Workforce Workforce to grow to grow by 9%by 9% HOW WILL MYMY DEMOGRAPHIC PROFILE CHANGE? HOW WILL DEMOGRAPHIC PROFILE CHANGE? HOW HOW WILLWILL MY DEMOGRAPHIC MY DEMOGRAPHIC PROFILE PROFILE CHANGE? CHANGE? 100% 100% 10 High High Low HOW HOW WILL MY DEMOGRAPHIC PROFILE CHANGE? WILL MY DEMOGRAPHIC PROFILE CHANGE 70% 10%70% 10% Average index index for thefor UKthe is 100 UK is 10060% 8* Average 9 *10 0% 0%60% 7 8 9 10 2012 Age 0-29 Age 0-29 High 50% 2012 50% High 0 1 0 2 1 3 2 4 3 5 4 6 5 7 6 8 7 9 8 10 9 Family Value Family Value Urban Pulse Urban Pulse % Change 2012-2020 % Change 2012-2020 90% 90% 80% 80% 70% Mosaic UK classifies all consumers in the 100% United Kingdom by allocating them 100% 70% Mosaic UK classifies all consumers in the United Kingdom by allocating them 60% and to one of 67 Types Groups. 90% 90%15 60% to one of 67 Types and 15 Groups. 50% 80% 50% 80% 40% 70% 70% 40% Mosaic UK classifies UK classifies all consumers consumers inand theKids in United the(14.3% United Kingdom by allocating by allocating them them AlphaMosaic Territory (9.9% ), all Careers )Kingdom & New Homemakers 30% Alpha Territoryto(9.9% ),one Careers and Kids (14.3% ) & New Homemakers 60% 60% 30% onetoof 67 of Types 67 Types and 15 and Groups. 15 Groups. (8.1%) 20% 50%(8.1%) 50% 20% 100% 10% 40% 40% 10%100% * Average index for the UK is 100 * Average index for the UK is 100 0% 90% AlphaAlpha Territory Territory (9.9%(9.9% ), Careers ), Careers and and Kids (14.3% ) & New ) & Homemakers New Homemakers 90%Age 30%Kids 30% 0%(14.3% 0-29 Age 30+ Age 0-29 Age 30+ 80% (8.1%) (8.1%) 20% 20%80% Top Table onsumers in the United Kingdom by allocating them all consumers in Juggling the United Kingdom by allocating them Parents one of 67 Types and 15 Groups. Juggling Parents to one of 67 Types and 15 Groups. Tough Vintage Top Table Top Table Urban Pulse Urban Pulse Tough Vintage 2020 2020 High Workforce to grow by 5.5% 9% Unemployment Unemployment 5.5% Workforce to grow by 9% 3.5% 3.5% Workforce Workforce 68.7 68.7 62.7 62.7 9 4 WHAT WILL THETHE PROFILE OF OF MYMY CONSUMERS WHAT WILL PROFILE CONSUMERS LOOK LIKE IN 2018? LOOK LIKE IN 2018? WHAT WHAT WILLWILL THETHE PROFILE PROFILE OF MY OF CONSUMERS MY CONSUMERS LOOK LOOK LIKELIKE IN 2018? IN 2018? JugglingDaily Parents Challenge Daily Challenge Juggling Parents 0 2012 2012 Low Low Unemployment Unemployment 5.5% 5.5% Workforce 62.7 2012 2012 Workforce 62.7 High resilience High resilience to change to change Khe is 100 UK is 100 3.9% 3.9% WHAT WHAT AREARE THETHE EMPLOYMENT EMPLOYMENT PROSPECTS? PROSPECTS? 9 9 4 Places Places 9 3.5% 3.5% Mosaic UK classifies UK classifies all consumers consumers inand theKids in United the(14.3% United Kingdom by allocating by allocating them them AlphaMosaic Territory (9.9% ), all Careers )Kingdom & New Homemakers Alpha Territoryto(9.9% ),one Careers and Kids (14.3% ) & New Homemakers onetoof 67 of Types 67 Types and 15 and Groups. 15 Groups. (8.1%) (8.1%) 7 * 8Average 9 10index for the UK is 100 for(9.9% the UK),isCareers 100 6 Alpha 7 * 8Average 9 Territory 10index Alpha Territory (9.9% ), Careers and Kids and (14.3% Kids (14.3% ) & New ) & Homemakers New Homemakers High High (8.1%)(8.1%) Low High HighBusiness resilience to10 change Business People People 10 High resilience to change 9 Multi- Channel Multi- Channel 3.5% 3.5% 3.9% % Change % Change 2012-2018 2012-2018 3.9% 45.5% 45.5% 38.1% 2018 2018 38.1% WHAT AREARE THETHE EMPLOYMENT PROSPECTS? WHAT EMPLOYMENT PROSPECTS? 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Business resillience Business resillience 2012 2012 Traditional Traditional Internet 43.8% Internet 43.8% Social Media 36.8% 2012 Social Media 2012 36.8% Increasing of internet Internet Internetusage 45.5% 45.5% 43.8% 43.8% Increasing usage of internet Social Media Social Media 36.8% 36.8% 38.1% 38.1% 3.1% 3.1% onsumers in the United Kingdom by allocating them resillience all consumersCommunity in the United Kingdom resillience by allocating them one of 67 Types andCommunity 15 Groups. to one of 67 Types and 15 Groups. Multi- Channel Traditional * Average * Average index index for thefor UKthe is 100 UK is 100 % Change 2012-2020 % Change 2012-2020 0-29 40% year olds 40% 32.9% 0-29 year olds 30% 30% 67.1%32.9% Age 30+ Age 30+ 2012 67.1% 2012 20% 10% 20% 2012 2020 2020 2012 2012 2020 2020 % Change 2012-2020 Age 30+ Age 30+ 2020 2020 % Change 2012-2020 -0.2% -0.2% 0.2% 2012 0.2% % Change % Change 2012-2020 2012-2020 32.7% 32.7% 67.3% 2020 2020 67.3% 0-29 year 0-29 olds year 10% olds 32.9% 32.9% 32.7% 32.7% 0% Age 30+ Age 30+ 0%Age 0-29 67.1% 67.1% Age 0-2967.3% 67.3% Daily Challenge Daily Challenge 2012 -0.2% -0.2% 0.2% Age 30+ Age 30+ 0.2% 2020 201 202 Tough Vintage Tough Vintage 0 1 Low 20 31 Low 42 53 64 75 86 97 108 9 High 10 High 2012 0-29 year olds 32.9% 0-29 year olds Age 30+ Age 30+ 67.1% Key groups to likely be 'Top and 'Juggling Parents' Parents' consumers Keylikely groups toTable' be 'Top Table' and 'Juggling consumers 2012 2020 2020 32.7% 67.3% 32.7% 67.3% 32.9% 67.1% % Change % 2012-2020 Change 2012-2020 -0.2% 0.2% -0.2% 0.2% Higher %Higher growth%ingrowth 30+ year oldsyear olds in 30+ 11