3 - HP Computer Museum
Transcription
3 - HP Computer Museum
K a r e n Campbell, Editor Tracy Wester, Praductlon Editor J u n e Wedding, Circulation cn/lG CM( ;/ 3PP AMD CS[3) CSE CSO MA SRO 7a; DSD RVD Computer Marketrng Group Computer Mvrket~ngGroup/ 1-htrdPdrty Progrdm Application Marketing Division 4 3PP Get 50% Commission for Turning Over Leads to OEMs Cotnptrtrt Support Dlvision OEM Renewal Process New Commission Payment Form Renewing Software Supplier Agreements Computer Advances for Consultants Computer Support Europe Conlputer Supplies Operation ~ a j o~r c c o n n t s System? Re-Mdrkrting Operation Trchnical Cornputer Group Data Systems Division OEM and Software Supplier Prospecting Roseville Division YcD Yokogaws Computer Divisiori DCD Desktop Colnputer Division ESC) Engineerintl >"stems Division eD[> C'/D PCD Computer Marketing Boeblingen C)rshlop Computer Division Colvaliis Division 6 AMD New Application Consulting Numbers 7 CSD New Improved S1S for Desktop Computers The VRC Program: Low-Cost, On-Site Repair HP Support Sales Center U S Customers Call Toll Free Personal Computing Dtutcion GrennobleTechnical Systems Operation BCC?, Rusiness Cornptitet Group RCG/ Businc~ss~ o m p u t Group' ~r AS ClSY FSC) 120 MS(7) OS? Application Svsterns Computer Systems Drvlsion C?G BSE CO! Informdt~on Resources Operi1tlon Manufacturing Systerns Operation Office Systems Pinewood Kosevillr r e ~ r n i n d Division s Personal Office Cornputer Divisior~ Grenoblr Division Cornputrr Peripherals Group rioise Div~siori Colorado Springs Instrument Group Disc Mc~mory1)ivision GLI? SD[[) VCI) The Remote Support Prograrn Makes a Good Start F~nanc~al S v ~ t r l n sO p ~ r a t ~ o n Boeblingen General Systems Division I?TD POD HPC? 9 CSE cn,elev Division San Dirgo Division Instrument Group Vanrouv~rDivision 10 CSO - s e a t Your customers in style CSO Offers the New 3%-Inch Micro Flexible Disc Major Accounts Program Highlights of 1 9 8 2 Major Accounts Program Hosts New Executive Seminars Account Protection a t Its Best GE Headquarters Account Team Gets Excellence Award Major Account Manager Perspective ICON Report: J a p a n 18 SRO Landmark Rentals SRO/RSE Sales Growth Technical Computers 19 TCG Major Ad Campaign Promotes HP 9000 t o Management and Technical Audience 2 0 DSD RTE-IVE Support from RTE-6/VM A-Series Introduction Sales Aid Kit Errors in WP 1 0 0 0 System Designer" Guide 21 RVD A-Series MEC Cards Now with S F 0 2 Sales Credit Data Acquisition and Control: A Bird"-eye View for SRs Third Parties and the HP 2 2 5 0 23 DCDT-ublr.lco, You Can't Break a n HP 98451 Who Owns This 98 1 5 A 3 24 BDD New ME Software Sales Aids Available HP Computer Museum www.hpmuseum.net For research and education purposes only. Val. 8 , No. 3 Personal Computers 31 IND 25 CVD HPWORD - The Second Release Portable (ComputingPower Anytime, Anywhere HPWORD Performance Update 26 PCD IND Special Offers Expire Soon Announcing Speech Output on HP Series 8 0 Personal Computers Announcing Data Link for HP Series 8 0 lntroducing ithe HP 2333A Multipoint Cluster Controller Applications Software Now Compatible With A l l HP Series 2 0 0 Computers 3 0 CSY High Quiality MPE NOW Availablle Winning Against IBM Operator's PM on the HP 2680A AUTOPL0'1'/2700 Now Supported by INFORM/3000 Success with the HP 2623A "ANSI" Terminal HP 2680/85A Graphics Configuration Guide 39 GLD HP 7976A Competitive Position 4 0 SDD Selling the HP-GL Plotter Family 34 RTD lntroducing the HP 2627A Color Graphics Terminal HP 2627A Ordering lnformation~ Business Computers A Tale of Two Timings New HP 2680 SE and TSE Newsletter New Sales Center Organization HP Seriels 2 0 0 Video Tape Tells A l l l 3 0 BCG HP 2680A Supports Labels and Carbonless Paper What I s "Building on Success?" 33 CTG HP 98627A Color lnterface Material (Changed Personal Computation Seminar Available 38 BSE Computer Terminals HP 97033JA Metacompiler t o Be Discontinued HP Series 2 0 0 and HP 9 8 4 5 Software Summary Available T h e H P 2627A combines a high quality color raster display with fast vector graphics t o provide a low priced color graphics terminal that is ideally suited t o both business and technical display graphics. S e e articles beginning on page 34. 32 BGD 27 DCD~ i r s c r o l HP Series 2 0 0 Programmable Datacomm Interface Available O n the Cover: New Demo Software for Plotters 42 VCD Sheet Feeder Support for Customers Who Already Own an HP 2601A HP 2627A !sales Aids '36 POD Quality Printer Usage Recommendations L New CP/M (Compatible Software Catalog Is Your HP 2671 A Customer Ready for Graphics? 37 HPG Limited Time Offer on Free New Bar Code Firmware Computer Peripherals 38 CPG The Pack Is Back Price Changes 44 Computer Groups Price Changes Effective December 1, 1 9 8 2 Peripheral Group Marketing Center Computer News December 1 , 1982 For Internal Use Only 3 Computer Marketing Get 50%Commission for Turning Over Leads to OEMs Rich ShahlCMG (For North America Only) When the HP SR generates a lead that cannot be fulfilled by erther an HP solution or a software supplier solution, the SR is encouraged to turn the lead over to the HP O E M SR for follow through. If a sale is consumated as a result of the lead turnover, then the HP SR will receive 5 0 % commission o n the order. The HP HQ ~ and O E M SR receives 1 0 0 @quota commission on the order. If, however, a remote O E M SR is involved for post-sale support, then there is a 5 0 / 5 0 split in quota and commission between the two O E M SRs. T o ensure that the HP SR receives the 5O0/ocommission. the SR must subm i t the Request for commission form 5 9 5 3 - 2 2 6 0 ( 5 0 ) D to the ACM, where the order transmits, for approval. This approval then triggers O P to enter the HEART order as follows. O r d e r Processing a t the Supporting Sales O f f i c e The HEART system source sheet must be filled out with the following data by the headquarter O E M supporting office. The HQOEM SR engineering code and office code must be entered. A quota percentage of 0 5 0 must be entered to denote 50'0 quota and commission for the H Q O E M SR. ( A blank i n this field defaults to 100C'hquota credit and commission to the H Q O E M SR when no remote O E M SR is involved for post sale support.) 4 Computer News December 1 . 1982 For Internal Use Only The remote OEM S R engineering code and office code must be entered if the sale involves such a person. A quota percentage of 0 5 0 must be entered to denote a 50°b split o n the quota and c o m mission for the remote O E M SR. In order for the end-user SR, who turned over the sales lead to the O E M SR, to receive the 50'r commission, a commission percentage of 0 5 0 must be entered along with a split type "5" to reflect commission only payment. A special code of 3 6 must be entered. Order Processing a t the End-user/ Remote Sales O f f i c e The entry as detailed above will cause HEART to generate message type 2 3 (split copy) indicating to the sales office(s) where the remote O E M SR and the end-user SR are located, that there is a split to be picked up. OEM Renewal Process Rich ShahlCMG In general, the O E M renewal process is intended to provide a snapshot of the OEM's financial and business condition. However, to require the more established OEMs to submit a complete set of the O E M application package accompanied by the business plans and cash flow projections. does not make sense. A l l that CMG requires for these large OEMs with a good track record is for the A C M and the Regional Credit Manager to sign the O E M Approval Summary ( 5 9 5 3 21 8 8 ) . If the A C M or RCM have questions or desire detail information. that is their prerogative. For start-up OEMs or OEMs with less financial backing, we do require the complete set of the O E M Application Package be submitted. Some of the key areas that we look for are: In response, these respective order processing coordinators enter a message type 1 6 (split acceptance). The end-user SR then will receive the 50Uhcommission payment. One last note - special code 3 6 must be used for these transactions to allow tracking systems to be developed. For more details o n the subject please refer to the Third Party Field Training Manual or give us a call at Group. Has the OEM's payment history been satisfactory? Did the O E M meet or substantially exceed their functional unit requirements? Is the O E M requesting an increase of credit line? @ Is the O E M requesting t o O E M a new system type? Has the organization been significantly changed to affect the outcome of the organization? In other words. HP is simply looking for any signals of credit "overexposure". Our intention is to make the renewal process as painless as possible for the customer. For some large OEMs that are less likely t o default o n their payment the renewal becomes a formality. For smaller OEMs we want to be more careful in extending our credit and approving the renewal. This is a judgment call on the part of the A C M and Regional Credit Managers. Computer Marketing - New Com:mission Payment Form Renewing Software Supplier Agreements Computer Advances for Consultants Ray CeboldlCMG Flay CeboldlCMG Lynn GardnerICMG (For North Amer.ica Only) F'ollowing the implementation o f the enhancements to the Third Party Program, all software suppliers will have to renew their agreements. In the past the software suppliers were not evaluated as rigorously as OEMs because there was a clear "arms length" relationship. Now that we are offering suppliers cash compensation for their efforts, we need t o make sure each of the suppliers are able t o meet the claims they make t o customers. The first mailing of the Consultant's Edition o f Computer Advances will be i n January 1983. T o ensure that consultants i n your local area or field of expertise receive the newsletter, please send a TWX to Lynn Gardner, COMSYS code 5 0 0 0 with the following information by December 1 5 : name. title, address, and telephone. One of the new enhancements to the Third Party Program is the payment of an extra 50?h :;ales commission i n the following situations: A software supplier leverages a new system sale A n O E M acting as a software sup plier leverages a new system sale A n end-user SR turns a lead generated i n his territory over to an SR supporting an O E M and the lead results in the O E M making a sale. (For more detailed qualification guidelines see the HP Third Party Program Field Training Manual Appendix A.) If one of these situations occurs and you feel entitled to the extra 50°/0 commission, a nlew form. Request For Commission Payment (5953.22961, must be completed i n order to receive the commission. This form requires the approval o f tlhe District Manager from the office where the order is transmitted. In some cases the Area Manager's approval may also be required. Once the approvals have been given, the form should be turned over to the order processing coordinator with the rest of the paperwork from the sale. N o extra commissions will be paid without this authorization. The Consultants - Computer Advances is the first of many merchandising tools from CMG's Consultants Program. We are For this initial renewal process a requesting the names of consultants new Third Party Approval Summary (5953-2297) will h)ave to be s u h ~ i t t e d from all computer group divisions. field and marketing personnel. Hurry ijlong with two copies of the Software and send us your names by !Supplier Agreement ( 5 9 5 3 - 2 1 73). at I5. December i j minimum. In order to implement any new incentives, the appropriate Feel free to call me for any additional exhibits to the Software Supplier questions at TELNET 1 - 9 9 6 - 2 4 0 6 . Agreement will also have to be included. After checking to ensure the r;upplier has properly filled out and signed the forms, the packageshould t ~ submitted e to the Area Computer Manager. If the supplier is approved Rich ShahlCMG the package will be forwarded to CMG contracts, who will then sign both A s a result of the revised field assign!Software Supplier Agreements and ments, many o f you now have new [return one to the s ~ ~ p p l i for e r their responsibilities for finding and records. CMG contracts will also developing OEMs and software supamend each approved supplier's pliers. Because prospecting should be agreement with Exhibit TR, Software one of your top priorities, we have Supplier/OEM Exhibit for Additional attempted to compile a list of Software Training. This exhibit entiprospecting ideas to help you get lies the supplier who purchases one started. week or more of training to one free week of equal value. Exhibit TR must T o begin an effective prospecting be turned i n to HP hen the supplier campaign, you need to build an [registers for additional training accurate list of potential prospects. offered by the exhibit. Future T o this end, we have industry lists and renewals will be handled through a directories for you to choose from. soon-to-be-released Third Party including: Approval Summar:y. ICP, Indianapolis, IN 800-428-6 179 OEM and Software Supplier Prospecting Sentry Publishing Co., Hudson, M A 6 1 7-562-9308 Computer News December 1 . 1982 For Internal Use Only 5 Computer Marketing Data Sources, New York, NY 2 12-725-3500 Dataguide, Technical Publishing Corp., a D G B company 617-562-9308 ICP ICP offers directories o n software suppliers. The main series of publication is Software Directory. It contains 15,000 software products and is broken into four volumes. System Software - lists companies with products on databases, programming tools and languages Cross-Industry - a general application catalog; for example, word processing. general ledger, and payroll Industry Specific - list by industry SIC codes; for example, banking, and manufacturing Software Products and Service Suppliers - 2 5 0 0 software vendors listed by system type, company size and contacts. This costs $ 5 5 0 for the set or $ 1 5 0 each. The Software Reference Series is still another directory of DEC installations. It costs $ 6 5 and is updated once a year. Sentry Publishing Company Sentry offers data lists by O E M Computer Products, Systems Houses and Software Packages. Sentry also publishes Software News, Dataguide (see below) and a Directory of Systems Houses. This comprehensive directory lists the company by size and the system type they carry. Sentry is not currently loaded at CMG but we plan t o use it as source data for the Prospect Management System i n the near future. Within PMS the data can be sorted by zip codes and we will be able to distribute to SRs by request. 6 Computer News December I . 1982 Internal use only r , Data Sources This is a "comprehensive guide of available data processing/data communications, supplies and services". It covers integrators and software suppliers. This directory is published quarterly and costs $ 2 0 per copy. Spend the time to isolate your prospects. Look for the real potential for major businesses. As the year progresses the Group will be generat ing more recruitment ideas and we will pass them o n t o you. If you need help, give us a call. Dataguide This is a catalog and directory of O E M computer products and integrators. Other lists include Mini-Micro Systems, Computer Systems News. Some examples of technical industry specific lists are Chilton's Instrumentation/Control, IYational Machine Tool Builders Association. Many states and metropolitan areas publish comprehensive lists for all businesses i n a given area. Contact the Chamber of Commerce for these names. Apart from using industry directories to help you generate prospects, one area many of us ignore is to seek out O E M opportunities i n the major accounts. The large Fortune 1 0 0 0 type companies also happen t o be some of our best O E M customers. For example, V W of America OEMs a dealer package that runs o n an HP 3 0 0 0 to their dealers. Carrier Air will O E M HP desktops t o their independent operators to run a HVAC application. TRW and Ford Aerospace OEMs HP technical computers to the U S Government. A n d the list goes on. . . What we are suggesting is to talk with your major account rep and perhaps some lucrative O E M opportunity may be waiting for you. Timesharing companies and major service bureaus are other sources to seek out O E M opportunities. For example, civil engineering time-sharing companies may be ideal candidates to O E M the new desktop units. These types o f companies are easily found i n the Yellow Pages o f your phone book. AMD New Application Consulting Numbers Debbie SzeIAMD Effective December I.all application consulting product numbers will use new suffixes t o designate the type of application being consulted on. Currently, we use these non-productline-specific product numbers: 350541'1 Appl. SE Asst/l day $750 35055N Appl. SE Asst/T&M 100 Opt. 0 0 1 Off-hours rate 35057N Appl Spec Asst/l day 35058N Appl. Spec Asst/T&M Opt 0 0 1 Off-hours rate 27 900 1 15 25 For all new orders i n December, the same four product numbers with the following suffixes will designate the appropriate product line: Suffix A B C D N Product Line P L 7 9 (Locally Acquired Software) and General PL06 (Tech. Applications) P L 6 0 (Financial Mgt.) PL85 (Office Systems) PL88 (Manufacturing Mgt.) For example, a day of G A / 3 0 0 0 consulting would be quoted as 3 5 0 5 4 C for Application SEs and 3 5 0 5 7 C f o r Application Specialists. The prices remain unchanged. It's important that you use the right suffix when you quote application consulting. Each region and area can 3 Computer Marketing then track consulting time to plan people growth, and A M D can more accurately measure actual performance against our targets. What about consulting that covers more than one product line, though? You have two choices - 1) use the "A" suffix so no software product division gets credit, or 2) use the most relevant product line so that someone gets credit. Please consult your manager if you have questions. CSD New Improved SIS for Desktop Computers Judy Hayner/CSI) Due to popular demand. SIS now has a new addition: system software updates. Many SIS products for desktop computers now include these updates as a new feature - another competitive advantage for HP's software support. Initially, this new feature will apply only to the newer desktop computt:rs. (See the accompanying list for specific model numbers and support product numbers.) As mentioned, thie updates included in SIS are on system software only. Firmware versions are not included at this time. Updates for application software, whose :jupport is bundled into a system or language SIS, are not included due to the variety of computer applications used by these programs. Any updates for this software will be made available separately. However, a few application programs are important enough to have their own separate support products, such as IMAGE and DGL on the Series 9 0 0 0 (Dawn and Corona) systems. Updates on these systems will be included as part of their own SIS products. The Communicator will carry notices of all software updates, whether or not they are included i n SIS. In order to help clarify the services, the descriptive paragraph i n the SODA file contains the phrase "Includes software updates" for the appropriate SIS products. Remember, too, that a single SIS contract can cover PlCS calls from multiple systems, as long as only one PlCS caller is used. Also being introduced at this time is SSS on these same desktop computers. Now our -IJstomers have a full choice of support products on their new desktop computers, including SNS, SSS, and SIS.. A Right-to-Copy Updates product (W product) is also being added. This is being done to allow your customers the right to reproduce the updates that they receive for use on one additional system. This right-to-copy updates can be added to either SIS or SSS, for both services now include updates. The use of the W product allows low cost expansion of either service to multiple systems. The following table shows the available services and their product numbers for the Series 200. Models 16, 26, and 36. Software Support Product List for HP 9816A,9826A,and 9836A Software Supported Base System Coverage No software updates HPL Coverage lncludes HPL software updates BASIC Coverage lncludes BASIC software updates PASCAL Coverage lncludes PASCAL software updates Shared Resource Mgt Coverage No software updates 1 3 6 0 Graphics coverage No software updates BASIC EXTENSION coverage lncludes BASIC EXT software updates W SIS Product SSS Product 98081K 98081s 98082K 98082s 98082W 98083K 98083s 98083W 98084K 98084s 98084W 98085K - - 98086K - - 98087K 98087s Product - 98087W Computer News December 1, 1982 For lntemal Use Only 7 Computer Marketing F o r each of the SIS products that include software updates, there are media options available. One of these must be selected when ordering these services. Those customers who have firm-based languages should order Option 0 9 6 , which pro- vides a discount, since they will not need the software updates. The new improved sISsupport, as wellas the new W product, also apply to the newly introduced gOOO series of computers (Dawn and Corona), as shown in the following table: Software Support Product List for HP 9000 Series (Dawn/Corona) Single User BASIC FOS Graphics Image UNlX-DAWN OP S Y ~ UNIX-CORONA OP S Y ~ FORTRAN-single user PASCAL-single user IMAGE-single user DGL-single user AGP-single user HPSPICE-single user 97050 97052 97053 Multi User CSS SIS SSS MUS V W X X X X X X X X X X X X X X X X X X 97070 97079 9707 1 97072 97073 97074 97075 981 63 The new improved SIS enables us to offer a full range of support services o n these products to meet all your customers' needs. Support can be a true sales asset! The VRC Program: Low-Cost, On-Site Repair Barb BishoplCSD D o you have major customers who: Demand lower service prices because of the volume of workstation products they have at one site? Talk about doing their o w n maintenance or switching to third party service t o save money o n these products? Like the idea of FRC (return-to-HP) prices but don't want their products to leave their possession ? Say they're willing to purchase spares to maintain uptime, if only HP would provide lower-cost service agreements? The Volume On-Site Repair Center Program (VRC) answers these concerns by providing on-site service at return-to-HP rates to customers who qualify and have their expectations properly set. Specifications Scheduled weekly visits for any failed unit FRC rates (FMMC = .5 PMMC) Warranty service available during scheduled weekly visit if the product being repaired is added to the VRC agreement at the time i t is purchased. Qualifications 2 5 workstation products listed at a single work area or site to qualify Customers must create a work space for the CEs to repair products and are responsible for taking units requiring repair to that area prior to the CE visit. Setting Expectations If workstation users expect next-day or better service (i.e., no more than 2 4 hours downtime), spares are a must for such VRC customers. These customers can swap their spare(s1 8 Computer News December I . 1982 For Internal use on,, Computer Marketing and accumulate malfunctioning products to be repaired at the work area. Customers with multiple standard products, (i.e., 5 0 HP 2621 terminals), should obviously buy identical products as spares. Customers with a range of products (i.e.. a mix of HP 262Xs, 264x3, and 2 3 8 2 ~ 1 , should use the most powerful and interchangeable units (264Xs) as spares. It is critical to our customers' success with this program that they understand their responsibilities, both for consolidating units and using spares. The VRC Exhibit is now available from the Literature Depot. Look for a Sales Training Memo which shows what the cost-effectiveness of keeping spares versus buying PMMC service is at differen.t product volumes, and how to position this support product when talking to your customers. Please discuss this program with your district CE Manager before presenting it to your customers. And remember -- customers' MMC savings can pay back a spare in about one year. So sell spares and think of the commission as commission on one year of service! HP Support Sales Center - US Customers Call Toll Free Steve WillenslCSD Hewlett-Packarcl's growth in the low end computer and workstation marketplace has created new opportunities for improved customer service and customer awareness. Computer Support Division is meeting this challenge with tl?e formation of the Hewlett-Packard Support Sales Center. The center, staffed with Support Specialists, provides per- CSE sonalized, low cost rnarketing and sales of workstation support to HP c~~stomers. Now those customers purchasing personal computers, desktop disks, plotters, printers, desktops and addon terminals may be directed to one toll free number i n tlhe continental US: 800-835-HPHF'. Support Specialists at the celnter are equipped to assist customers in selecting the workstation supporit which best meets their needs. Once the customers have determined their support requirements, the center will1 take the order for support right over the phone. When selling workstation products, sell the customer or1 support and provide them with the \Norkstation Support Planning Guide (P/IY 59535226). If the custorner would ordinarily place hisl'her products on his/her current system agreement, continue to coordinate this effort with your local CEO. However, if the purchaser or end-user is a good candidate for next day maintenance or return-to-HP service, and must make the independent decision to purchase support on his or her workstation product, direct this customer to contact the Support Sales Center. Or send the customer's name, phone number, product number and purchase date to the address listed below, and we'll take it from there! \Me really can help our customers continue i n a satisfied relationship with HI'. HP Support Sales Center -1 9 3 1 0 Pruneridge Avenue Cupertino, CA 9501 4 Telephone 800-835-HPHP The Remote Support Program Makes a Good Start Maurice PoizatlCSE The benefits expected through the Remote Support Program have encouraged all countries in Europe to invest in the resources that will enable our support organizations to provide prompt and efficient support to HP 3 0 0 0 customers. Since June 1, 1982, when the program was officially introduced i n Europe, all countries have set up their Remote Support Centers, and are now ready to ensure that most, if not all, HP 3000 installations can be supported remotely. The table here shows the total number of sites that areequipped with Remote Support capabilities. If all countries are not yet listed, they will be i n a couple of months when difficulties regarding modem and telephone lines availability have been ironed out. Remote Support Program Status in Europe As of October 1,1982 No. of Country Installations France United Kingdom Belgium Austria Spain 71 10 9 5 1 (in Portugal) Thirty-five percent of these installations are also supported under CSS with remote access. Computer News December 1. 1982 For Internal Use Only 9 Computer Marketing The File Transfer Package, a software utility that can be used to download files to the customers' systems via a remote support modem, has been distributed to the European SEO. It will certainly facilitate even more customer software support. Its availability represents another reason for a customer to buy CSS and get the optimal support from HP. CSO Seat Your Customers in Style Jim KinneylCSO HP Ergonomic Chairs - two models, three colors. In addition to pneumatically controlled height and seat back rake adjustments, the chair without arm support features a nine-position vertically adjustable seat back. Ergonomic chairs are now available from CSO! All o f your customers who sit for extended periods of time - managers, programmers, data entry personnel - can benefit from the enhanced comfort and convenience of ergonomic seating. What i s ergonomic seating? Adjustability is the key. Two pushbuttons are located o n the underside o f the chair where they are easily reached while seated. They control chair height and seatback rake angle 9 2 2 0 9 ~B, , C, M. N, P) are featured i n Daaes 3 8 - 3 9 of the Autumn-Winter 8 5 8 3 Computer Users Catalog (lit #5953-2450D). customers may order chairs and all other catalog items by calling: United States California United Kingdom West Germany The Netherlands 800-538-8787 408-738-41 3 3 0734-792868 0734-792959 0703 1-667829 0 7 0 3 1 - 2 2 31 3 3 020-470639 Elsewhere, customers should contact their local HP sales office. 1O Computer News December 1, 1982 ,or Internal use only Computer Marketing CSO Offers the New 3%-Inch ,Micro Flexible llisc Mark Manquero:;/CSO Jerry KlernushinlCMG CSO now supports HP's "new generation" Micro Flexible Disc Drives! The 3Y2-inch media is available through CSOasHPP/IY 92191A.a boxof 1 0 discs with 2 5 lalbels (five each of five colors). Each disc is plastic wrapped and the box features new HP graphics. US List Prices are: 1 Box (2-4 Boxes) (5- 1 9 Boxes) (20+ Boxes) $59 53 48 43 For filing and protective disc storage, your customer can order the 9 2 19 1F, a portable fan-type album file, vinyl covered with velcro fastener. The file has 20-disc capacity and pages are color indexed. US List Prices are: 1 File 2-4 Files 5+ Files Major Accounts Program Highlights of 1982 $43 40 37 The new media and file are i n CSO stock and now available for shipment. For ordering inlormation see previous article. The Major Accour~tTeams really excelled i n 1982 i n the four key areas: Aggressive growth of the established accounts Developing MF'N Partners for the future Protection of olur investment with solid support Shortening the process for developing neu~accounts. Worldwide, there are now 1 7 0 companies that have Assigned HQ Teams. O f these. 129 were in the program the year before and averaged 30% growth i n dollars for '82/'81. The additional 15% growth i n '82 Account Sales carne from the 5 I new accounts. The goall is to increase the current percentage from 29% of worldwide sales to1 50% by 1986. But dollars and percent of our business are not the only performance measures in the Major Account Program. They don't give the best picture of our competitive position or of our future potential in becoming an account's MPN or IPN Partner. In 1983, there will be more focus o n new measures of account development, like: penetrating new application areas and new business "nits, winning multiple system projects i n the office, manufacturing, and engineering environments, and participation in the customer's longerrange productivity plans using computer solutions. To help the HQ District teams i n this 1983 challenge, the field organization has been strengthened several ways. By January 1, Major Account Program Managers will be in place i n every sales region. In addition, six new "MAMs" are announced: Roger Smith - Shell, Jurko Krol - Philips, Dave Polley - Growth of Major Account Sales 1 NO. of Accounts Percentage of Worldwide CMG Sales 140 '83 Goal r '83 Goal n Computer News December 1, 1982 For Internal Use Only 11 Computer Marketing NORTH AMERICAN ACCOUNT MANAGEMENT REGION PROGRAM MANAGERS BILL RICHION John Sundry ESR 1 MAJOR ACCOUNT MANAGERS Scott Fulryk 3M, Steve Ursenbach - Boeing, Bob Bart - Northern Telecom, and Don McClure - US Government. And a number of accounts have grown to a business level where a district is totally dedicated to managing one account's growth. The formation of the Personal Workstation Salesforce and Bob Bond's Application Marketing Division will also help our "Partnership" goals. ~ E d Oakley General Electric Len W ~ s n i e w s k i DuPont Mike Shope Exxon Don McClure U S Government Bob Sudkamp MSR We have excellent momentum going into 1983 and many new resources to help out. Take advantage of them in driving your account to new levels this year! Tom Bills Westinghouse Roy Toth Dave Polley 3M D e n n ~ sM c G ~ n n NSR Kirk Hansen Hughes Rick Ellingel Steve Ursenbach Boeing Russ Stewart SSR Lee Blackstone Atlanta S h e r ~A f la~ly CSR Roy Tolh B o b Bart Northern Telecom EUROPEAN ACCOUNT MANAGEMENT REGION PROGRAM MANAGERS HEINER BLAESSER ROGER COOPER John M e t c a f e Europe MIKE TWlGG UK M ~ k eDelaney JEAN-PIERRE PETROFF France Louis Guigoz GEORGES REZWIAKOFF Southern Region Peter S ~ p o s 11/85) DIETER EGERMANN ! ! ~ ~ MAJOR ACCOUNT MANAGERS CUSTOMER ~ Roger S m ~ t h Shell Jurko Krol Philips INTERNATIONAL SITES (( John M e k a l f e (Act~ng) 1 ICON ACCOUNT MANAGEMENT MlKE NAGGIAR ICON Japan 13 I P h ~ l ~ p pMelard e KALEVI PUONTI Northern R e g ~ o n M a j o r A c c o u n t Management T a k i n g "Ownership" for G r o w t h and P a r t n e r s h i p Computer News December I , 1982 f o r Internal ~ s e ~ n ~ y -arry Arnsden New in ' 8 3 1 HP Computer Marketing Major Accounts Program Hosts New Executive Seminars Jerry KlemushinlCMG Why I t Works Taking a look at the accompanying sample agenda shows our first team on the podium - mixing i t up - for a day and a half. And i t is not product pitches or canned demos that make this event work. It's open discussions on how HP and other large firms are investing internally to use the new computing technology! It's how managers at every level can improve the productivity and quality of their department by having and "owning" the computing resources. The interactive tours with on-line manufacturing, engineering, and financial people i n our divisions illustrate the acceptance and ownership of these new solutions. The personal computer sessions open their eyes to the simplicity and speed now available electronically at their desk for VisiCalc" planning, office to office communications, and access to management data. (VisiCaIc is a registered trademark of VisiCorp.) Registration The ingredient:; for a well-executed general manager level seminar have been developecl after three iterations on the correct rnix of speakers and modules. This seminar event has allowed us to reach new account levels and to influence people who need to understand our total capabilities! Our schedule calls for one seminar every three months, with Jan. 27, 28 in Cupertino, ready for your North American/lCON Candidates and March :1,4 i n Geneva, for Europe Customer Executives. The process to get your customer registered is still tightly controlled to maintain a very high-level audience with similar interests. Identify two General Managers at either their corporate headquarters or at large business units - people we have not had access to in the past. Give their title and address to your Region Program Manager; they will havean invitation letter sent from John Young and Paul Ely. Computer News December 1 , 1982 For Internal Use Only 13 Computer Marketing 8100 PM ICE BREAKER: Cocktails & Hors d'oeuvres Holidav Inn. Palo Alto HOSTS: Jerry ~ l e m u s h i n / ~ a j oAccounts r Manager Dave By lund/Product Marketing Manager SEMINAR MANAGER: Robin Leigh/Computer M a r ~ e t i n gGroup Monday 7:30 A M 8:00 A M PICK-UP: Holiday Inn Lobby BREAKFAST WITH HP's PRESIDENT John Young Hewlett-Packard in the Computer Business 9:30 A M "Travel to the Cupertino Site" 9:45 - 12:30 PRODUCTIVITY NETWORKS INSIDE HP 9:45 1 1 :00 FACTORY MANAGEMENT SYSTEMS Gaylen Larson/Division Mgr, Data Systems 1 1 :00 12:15 COMPUTER AIDED ENGINEERING SYSTEMS Charles House/Director of Engr. Corporate 1 2 : 1 5 1:15 LUNCH 1 : 15 - 2:30 OFFICE AUTOMATION Bob Puette/Division Mgr. General Systems 2:30 - 2:45"Travel to Corporate" 2:45 4:00 THE NEED FOR CHANGE - BREAKING DOWN BARRIERS James Adams/Associate Dean. School of Engineering, Stanford University 4:00 PM HP's COMPUTER STRATEGY FOR THE 80's Paul Ely/Executive Vice-President 5: 1 5 PM RETURN TO HOLIDAY INN 6:45 PM PICK-UP: Holiday Inn Lobby 7:00 PM DINNER: Ming's of Palo Alto Seminar Guests and HP Executives Tuesday LOCATION: Hewlett-Packard Headquarters Building 20A Auditorium Palo Alto. CA 7:30 A M PICK-UP: Holiday Inn Lobby 8 : 15 A M EXECUTIVE USE O F PERSONAL COMPUTERS Bill Swift/Product Manager. General Systems Division MANAGING COMPUTER NETWORKS 9: 15 A M Andre Schwager/lnformation Networks Division Manager Distributed Systems, Local Networks Multi-Vendor Networks 10:45 A M THE COMPUTER AND SYSTEMS ENVIRONMENT A T DUPONT Ray Cairns/Managing Director. Information Systems Department. E.I. DuPont de Nemours & Co. 12: 15 PM LUNCH (Corporate Dining Room) Guest Speaker: Joel BirnbaudDirector of Computer Research Center, HP Labs SEMINAR CLOSE - Jerry Klemushin/Major Accounts I :30 PM Manager - - - 14 Computer News December I . 1982 For Intern,, Only 1 Jerry K/ernvrhin/CMG Ian Blaby a n d a smart list o f team members celebrated a n i m p o r t a n t victory i n the U K w i t h the Black & Decker Company. This Business U n i t o f the $ 1 . 5 B c o m p a n y is HP's c o m p u t e r stronghold. W i t h large c o m ~ a n i e sm o v i n a t o l i m i t vendors and leverage resources, i t was o n l y natural for the worldwide Information Systems Department i n Baltimore, MD t o push IBM for the expansion needs o f their divisions i n the U K . B u t a n incredible effort by Ian's team and the local customer's data processing staff made i t crystal clear that H P is the vendor t o meet the dramaticallv changing business needs o f Black & Decker, U K . Currently installed are four H P 3 0 0 0 s r u n n i n g MM/3000 at t w o plants. This victory means t w o additional HP 3 0 0 0 / 6 4 s , m u l t i p l e HP 1 2 5 s for department managers, and the possibility o f Financial A c c o u n t / 3000. Congratulations, Ian. 0 Computer Marketing GE Headquarters Account Team Gets Excellenlce Award Major Account Manager Perspective Jerry KlemushinlCMG Ed OakleylGeneral Electric Major Accounts Manager TO: General Electric Headquarters Account Team DATE: October 18, 1982 Ed Oakley - Major Account Mgr. Mel Hauck - HQ DSM Don Kuvalic - DSEM Bill Ernest DCEM Ray Opperrnan - Appl. Spec. Mike Cohn Technical SR John Wood - Commercial SR Rick Butterworth - SE Jerry Schwartz - SE Jeff LaRue - Staff Asst. - - FROM: Major Account Program Management SUBJ: SPECIAL.RECOGIYITIONFOF! EXCELLENCE 114iI 982 Your professionalism and results in 1982 for the General Electric Account did not go unnoticed. Speaking for The Major Account P~rogramTeam Worldwide. I want to personally congratulate you for exct:llence in executing the full range of account management functions. Most important, you have worked as a team with each other and with dis tricts across North America; and you have internalized HP's "MPN" strategy and made it pay dividends for you in General Electric. At last count, there were 15 strategic projects with GE, each involving multiple systems and capable of increasing our "partnership" position. Congratulations and Good Luck in 1983! Jerry Klemushin Worldwide Major Accounts Manager CMG Headquarters In 1982 we developed a GE Headquarters Account Team from scratch. figured out what the Major Account Manager function should really be, gained a more global perspective on how to work within the General Electric Company and how to integrate the Remote HP Teams, the Headquarters Account Team. and Major Account Manager into an organization that is more productive than the sum of the parts. We have learned much over the last year about what is needed to be successful in a major account like GE. The "MPN" Partnership with GE really accelerated this year with 30% growth over 1981,making it one of the largest accounts for HP worldwide. However, 1982 is behind us and we certainly have a challenging year ahead of us. With this in mind. I would like to take advantage of m y experiences over the last fourteen months and share with you what I think we must do in '83 to continue to develop our competitive position in GE and other major accounts. The Key t o Account Growth I believe the following "recipe for success" is generic to the major account process. The recipe is very simple. It can be stated in one sentence: Implement good, thorough Account Management with focused responsibilities. Of course, this key to success is easier said than done. We all have our own understanding of what Account Management involves and the processes are certainly complex. What I would like to suggest is some specific areas for improvement where I am convinced our productivity can be substantially enhanced. Computer News December I , 1982 For Internal Use Only 15 Computer Marketing First of all, there must be time and incentives for Account Management, although many (including myself) will argue that we really cannot afford not to take the time to do proper account management. Organizationally, we must provide the right environment for our SRs. One way to foster this is to organize such that SRs with major account responsibility have only major account responsibility and not a horizontal territory as well. By definition, major accounts offer major sales opportunities. However, these opportunities need to be developed through continuous, longer-term efforts. The SR who has a horizontal territory has short term incentives that discourage his providing a thorough, continual account management function. A second major part of the account manager function is the Headquarters District Sales Manager. The DSM is critical to leading the multiple SR/SE activities with the "consultants", planners, and business unit people residing at HQ. Better Leverage of HP Product Strengths Another way to substantially improve our account management and overall productivity is to better integrate our business sytems, technical systems, and instrument sales efforts. Implementing good account management certainly includes optimizing our penetration in all three areas. In far more cases than not, our strength in a particular division, at least at GE, tends to be either business systems or technical systems or instruments, but seldom all three. Because each SR is focused on only one of these areas, here is an excellent example of how the District Sales Manager, as Account Team Leader. must provide his management perspective and leadership. 16 Computer News December 1 , 1982 r, Internal use o n l y Tell the Customer What We're Doing Another account management function that needs considerable attention is the area of account reviews. Formal, HP-driven, high level account reviews can be a tremendous sales tool for us. We need to plan these important functions to include major, positive contributions from sales, SEO, and CEO. It is important that we get the highest possible level of customer management involvement and take the opportunity to make very visible our contributions to the customer's success. Having made these contributions and successes visible, we have earned and thus should ask for the right to go the next step. Understand and Involve the Customer More A n important part of the account management responsibility is to fully understand the customer's organization, including all influence points for decisions. Also important is to strongly support our customers who are HP champions. We can substantially improve this part of our account management function, thus improve our productivity, by establishing good communications with the Headquarters Account Team. This team is a major, growing resource that can help you better understand and influence the many decision-makers typically found in a major account and can be a vehicle for rewarding our HP champions through positive visibility at their corporate headquarters. Communicate with them! Continued Executive Level Penetration As we continually improve our codestiny relationships with our customers through good account management, we will inevitably want to develop relationships at higher and higher customer management levels. In this environment, the Major Account Manager is a resource that can provide a more global perspective on the account/HP relationship and where that relationship is going. Utilizing this resource properly can be an excellent way of influencing the organization at higher levels. Use him! In summary, good Account Management is critical to our success in long term, major account relationships. It is fundamental to developing a true "Working Partnership". Let us make 1983 the year we commit a major effort to doing the total job. ICON Report: Japan Larry AmsdenllCON Major Accounts Manager FY'82 has been a year of results for the Major Account Program in Japan. Building on a strong technical sales program and utilizing the MPN concept, the major account program there will end the year with a growth of over 30°/o over FY'81. The future looks even brighter for the program in Japan where 130 of the International Fortune 5 0 0 companies are headquartered. The overall Computer Groups field organization in Japan includes over 5 0 0 people spread throughout nine sales and service offices. Computer Groups sales contribute 43% of the total YHP business. At the present time, the major account organization consists of four dedicated headquarters teams and over 2 0 other SRs participating on remote teams. In FY'83 Japan will implement its first fully dedicated major account district. Computer Marketing YHP's strong technical program is largely due to the synergy developl-d by the 0 1 and 0 2 sales organizations. Throughout Japan, the instrument sales force and the technical c o m puter sales force have been molded together, sharing joint account plans, offices, and i n some cases district level management. The results speak for themselves. Japan's sales o f HP 1 0 0 0 systems Y T D exceeds all the rest o f lntercon combined, and their desktop sales rank them second o r ~ l y to Neely worldwide i n orders YTD. One major account alone has 2 6 HP 1 0 0 0 systems and over 1 5 0 desktops installed. One of the major competiti\/e problems i n Japan, particularly i n a commercial environment, has been the lack o f Kanji support i n HP systems. Kanji is the Chinese character set most commonly used i n Japan. O f the approximately 4 0 , 0 0 0 characters i n the Kanji character set, a list of about 1 8 0 0 are considered necessary (compared t o 2 6 i n most Western alphabets). The competitive problem should now be greatly diminished with the introduction of Kanji support o n the HP 3000. See the A ~ r i l - J u n e edition of "Intercom" for &ore details. The theme for the entire YHP organization this year has been quality. Quality not only i n our products but in all aspects of our businc.ss relationship with our customers. YHP competed this year for the Deming Award and won this highest honor awarded i n Japan for overall excel-lence i n quality. Remember, if your major account has activity i n Japan, you can count o n an experienced and professional YHP major account remote team t o help you. If you have a Japanese major account facility located i n your ter-ritory, you'll be hearing from the YHP headquarters team regarding possible business opportunities. Today - 10 Headquartered Accounts in Japan There are presently ten Japanese headquartered major accounts with one exceeding $ 3 M annually and six more in the $ 1 M - $ 3 M category. Several Japanese major accounts are multinational themselves: Sony, Nissan (Datsun), Mitsubishi Heavy Industries, Nikon and Matsushita. F Y ' 8 2 marked the first year that Japanese headquartered major accounts have signed VEU agreements listing international release points i n the US. In F Y ' 8 3 several more accounts are expected to follow this trend. In addition to the Japanese headquartered major accounts, nine US or European multinationals have HP installations i n Japan supported b y the YHP major account teams. A n example is Tohnen, a Japanese/ Exxon joint venture. The largest oil refiner i n Japan, Tohnen has a single computer network of 37 computer:s including four HP systems. During a recent visit t o Japan. Jerry Klemushin attended the Tohnen account review and was advised o f three more current projects and three planned future projects involving HP systems. Members o f the computer sales force who helped YHP win the Deming Award are: Yasuo KarakisawalRSM, Akira SaitohIRCEM. Akihiko UedaIRSEM, Yoshiaki MikunilASM, and Kyo NakatsukasalACM. Computer News December 1 . 1982 For Internal Use Only -1 7 Computer Marketing SRO Landmark Rentals Andy TasnadylSRO Systems Remarketing Operation introduces new rental programs for the HP 3 0 0 0 Series lllR (US only). This Landmark program provides a new solution from HP for your accounts. The targeted markets are: A n introductory package went to the U S Sales Force which included an SRO Rental Field Training Manual, a Rental rate card, and a Series lllR sales brochure. A similar package also went to office Sales Finance managers. T o put the HP 3 0 0 0 Series lllR rental program to work for you. call your SRO Sales Development contact today at 408-738-8858. SRO Rental Program @l New accounts that want to try HP before buying Accounts that cannot buy an HP 3 0 0 0 system Accounts currently renting competitive systems. The Series lllR rental program offers a choice between a month-to-month or a 12-month (non-cancelable) term. The products available are the HP 3 0 0 0 Series lllR along with associated peripherals. In addition, HP 2 6 2 2 A terminals, HP 2 6 0 8 A printers, and most all HP software products are available with a Series lllR rental. This program is structured to encourage accounts to purchase the rental system. Purchase option credits accrue during the first twelve months toward the purchase price. In addition, the net price is purchase agreement discountable and qualifies for functional unit credit. The Series lllR rental is priced below comparable configured systems. Of major competitors. only IBM offers a month-to-month rental program. Of Wang, DEC, and Tandem, only Wang offers yearly rental terms and none offer month-to-month rentals. Commission is provided and is based on the rental stream. Quota credit is 100°/o of net dollars and is provided upon the purchase of the system. I8 Computer News December 1 . 1982 For Internal Use Only C+3 F k Z A SRO/RSE Sales Growth Hal EubankslSRO Systems Re-Marketing Operation (SRO) and Re-Marketing and Supplies Europe (RSE) have just completed FY'82 by having the most successful sales month ever! Sales curves keep moving "up and to the right". It is very gratifying to be able to offer HP customers another effective solution for their data processing needs and most encouraging to see such widespread acceptance of the remarketed program. Several exciting new marketing programs have been announced during the recent Success '83 tour and further promoted i n this and the previous September and October issues of Computer News. With these new programs we are anticipating doubling our sales volume in FY'83 and are looking foward to another exciting year. If you need any information about the re-marketed program, please contact SRO Sales Development at 4 0 8 - 7 3 8 8 8 5 8 for US, Canada and ICON or Walter Stierle (RSE) for Europe. Chd Technical Computers TCG Major Ad Campaign Promotes HP 9000 to Management and Technical Audience These ads are available as reprints. Contact TCG Marcom in Cupertino, Ln 1981 Iiewlett-Ihackard announc2d the world's densest 4 0 8 - 2 5 7 - 7 0 0 0 Ext. 2043, for copies. Xday. it's thc heart of a 32-bit computer that$so affordablewur too eneineerscan Bojana FazarincITCG Three new ads on the HP 9 0 0 0 reinforce HP's image as a company i n the forefront of technology. and position this significant new product as an attractive alternative to VAX. The ads are scheduled to begin appearing during the December/ January timeframe in a variety o f management and technical publications. Top Management Ad This ad is aimed at the top management of Fortune 1 0 0 0 industrial companies. It promotes HP's technological leadership and encourages the audience t o have their technical managers check out the HP 9000 media: Wall Street Journaland Business Week. In 1981, I lida. il.5 t h hearr ~ <>fa 32-hit cmniputcr thatS so &i&ahlc )wFa,p engineers and scientists can haw the~rcnvnma~nfrdmr\;. i m t e d thew I d S densestsinglechip CPU. Technical Management Ad "Your top engineers and scientists can now have their own mainframes" is the message o f this ad. Heavier o n the technical details, this ad is expected t o generate many qualified leads from readers of CAE, Scientifi'c American and Electronics. OEM/Software Supplier Ad This ad presents an offer that OEM:; and software suppliers won't be able to ignore - a 32-bit mainframe at one-third the cost of a VAX/780. ria), this 450,000-lran~istcr chipis the heart rd'the t 11'9000 full 32-bit pcnvrr.. Ill1981 ~evciat-r& inventedthe d ' s densest singlechip CPU. . c~rnpuicr farnil) that ghcs ycu ...in a'20h box - T w o Corona models, as well as the workstation DAWN, are discussed i n an attempt t o recruit OEMs and software suppliers. The ad is expected to build strong preference for the HP 9 0 0 0 and provide direct inquiries to the local HP sales offices. Computer News December 1, 1982 For Internal Use Only 19 Technical Computers DSD RTE-IVE Support from RTE-6/VM Jejf ChamberlainIDSD The Rev A ' 8 3 (2301 PC01 software update will allow support of an RTEIVE memory-based system from an RTE-6/VM development system for our existing customers. RTE-IVB has been modified toallow the RTE-IVE generator to function o n RTE-6/VM, as well as the utilities t o download programs to RTE-IVE nodes. These changes are available i n the Rev C'82 (2226) update shipped i n October. Additional changes to the libraries in RTE-IVB to support program development i n Pascal o n RTE-6/VM for execution o n RTE-IVB or RTEIVE will be available with Rev A ' 8 3 ( 2 3 0 1). Program development i n FORTRAN 4 X and MACRO/ 1 0 0 0 on RTE-6/VM is supported with the restrictions o f keeping within the feature set supported o n RTE-IVB and using the "0"compiler option to produce old record format and short names. The support contract to cover a configuration of RTE-6/VM combined with either RTE-IVB or RTE-IVE nodes is structured as follows. For customers who currently want to run programs in the RTE-IVE environment using RTE-6/VM as the host system and for customers who want to run RTE-IVB and RTE-6/VM on the same system while they are upgrading to RTE-6/VM. CSD has developed a Special Support Contract. The customer must purchase both 9 2 0 8 4 T (CSS on RTE-6/VM) and 9 2 0 6 8 T with Option 0 0 1 (CSS o n RTE-IVB with a delete option for RTE-6/VM) for the central system. Option 0 0 1 is priced at - $ 2 0 0 and will give our customers with both RTE-IVB and RTE-6/VM running o n 20 Computer News December 1 , 1982 F o r Internal Use Only the same machine, full CSS coverage without paying the full support price for these services se~aratelv.Media ~ options for both 9 2 0 8 4 and 9 2 0 6 8 T must be specified. Customers who want to support execute-only nodes of RTE-IVE through a central RTE-6/VM site must also purchase 92068V with Option 0 0 1 (CSS V-product o n RTEIVE) for each RTE-IVE system in the network. The purpose of structuring the support contract i n this manner is to provide a way for the customer to receive software updates and for HP to reproduce any problems that occur at an RTE-IVE site. It will not be necessary to load the RTE-IVB system i n order t o install the software updates o n the RTE-IVE systems. It will be possible t o generate the updates o n the RTE-6/VM system and download them to the RTE-IVE systems. It may be necessary. however, to load RTEIVB on the central system if a problem is encountered at one of the RTE-IVE sites. It is unlikely that a problem that occurs at an RTE-IVE site will be reproducible o n RTE-6/VM, so it is necessary for thecustomer to maintain one copy of RTE-IVB at the current revision level. Call your sales development contact at CSD. 408-996-9383, for information o n qualifying your customers, for ordering information, and for the terms and conditions of the Special Support Contract. Note that this offering is intended only for those existing customers that desire to upgrade RTE- IVB networks to RTE-6/VM, but have been unable to upgrade because of the inability to support an RTE-IVE node from RTE6/VM. If new customers desire a memory- based node and RTE-6/VM as the development system, the A Series should be emphasized for the desired memory-based node. A-Series Introduction SaIes Aid Kit Cindy MartinezlDSD This A-Series Introduction, detailing the HP I 0 0 0 Family of Automators, has now been updated to include HP's three MIPS super minicomputer the A900. This 90-minute scripted presentation. targeted to new as well as existing customers, is intended as a product pitch, not a detailed technical seminar. Included i n the presentation is an overall view of the HP 1000 A-Series from a brief HP introduction, product line evolution, operating system. subsystems, HP PLUS, and a detailed account o f the A600, A 7 0 0 and A 9 0 0 t o support and applications. This A-Series Seminar K i t is available as a total package (SA- 114) at $95. or update your existing A-Series Seminar Kit with current slides and script (SA- 1 14U) for 5 15. T o order this k i t place a HEART Override order with the following information : Product Line: 6 5 Sales Force: 2 2 Marketing Division: 2 2 Supplying Division: 2 2 0 0 Attention: Cindy Martinez Technical Computers Errors in HP 1000 System Designer's Guide HP 1 2 0 6 1A Expansion Multiplexer Julie WuIDSL) HP 1 2 0 6 2 A Digital-To-Analog Converter There are some errors in the November, 1982 HP 1000 System Designer's Guide. On page 6.1 - 7, the +5V(M) memory requirements for the 12666H and 12699H memory products should be: -5\I(M) -0.9A -0.8A -:I.lA -0.5A 12666H (operating) 12666H (standby) 12699H (operating) 12699H (standby) Please note these changes i n your COPY. RVD A-Series MGC Cards Now with SF02 Sales Credit Alan HouselylRVD Now when you are selling into an ASeries controlled automation application, you can receive SF02 sales credit for the A-Series Measuremernt and Control Cards. Effective Novernber 1, the CPL will be coded to creclit SF02 with all 12060A. 12061A, 12062A, and 12063A Measurement and Control card sales. Listed below are the key specifications for these cards that provide high performance, low-cost solutions for measurement and control applications. H P 1 2 0 6 0 A Analog-To-Digital Converter Eight differential inputs 12-bit resolution Expands the capability of the 12060A ADC to 4 0 differential input channels Four voltage output channels (+/-- 10.24 volts) 12-bit resolution 9OkHz output from mernory HP 1 2 0 6 3 Isolated Digital Input/ Output 16 optically isolated digital inputs 16 form C relay outputs with 1A current capacity Resistor programmed voltage threshold for AC or DC inputs All of these cards feature the D M A Per-Card A-Series architecture and they provide economical solutions for high throughout data acquisition problems. Software diagnostics are available from DSD as product 246 13A. Listed below are the MGC cards with their list prices; all of which have an 8-week availability. Product 12060A 12061A 12062A 12063A U S List Price $1870 995 1820 1820 Data Acquisition and Control: A Bird's-eye View for SRs Brice ClarklRVD Many automation applications for computers require the interfacing of various sensors and actuators to the computer system or network. This is normally accomplished by selecting from one of the several HP data acquisition and control products. The problem is how to choose the right one for your customer. A n important first step in selling to an automation customer is acquiring an understanding of the application. This is not always easy since the customer may not really understand what the project objectives are. You can help by recommending that your customer lay out the schedule and budget considerations, the relationship to other projects and the division and corporate objectives for automation, what kind of future expansion and growth are expected, and finally, who are the target users. Understanding the customer's skills and ability is also important. Without this knowledge it is difficult to match the customer to the right HP products. Automation applications tend to require a broad range of knowledge. Your customer will need to understand computer hardware, data acquisition and control equipment. sensors and actuators, and applica,tion software. This is a lot to know and your customer may need advice or help i n any or all of these areas. You can emphasize to your customer that HP is interested i n producing results. HP has the widest range of computers and data acquisition and control equipment of anyone i n the business. Performance Data Acquisition and Control products that get results mean a successful project for your customer. For automation customers, who rrlay be seeing HP for the first time, i t may be advantageous to share the folloving simple view of our technical cc~mputers before diving into the data acquisition equipment. Single User Computers First timers Small dedicated jobs Lots of different jobs over a period of time 55.000 samples per second Computer News December 1, 1982 For Internal Use Only 21 Technical Computers Examples: HP-85 and 8 7 . HP 9 8 2 6 6940/6942-"EE's Tool Box" Good Catch Phrases: and 9836 3497/3054-"Premiere Measurement Capability" Multi-User, Real-Time Computers 2250 - "Hard-Hat Measure ment and Control" Complex, multiple job Multiple users and programmers TABLE 1 . CHOOSllVG HP PAT;+ ACQUISITION Rc COKTROL FQUIPMEbIT Future expansion and interactive networks are expected/required Examples: HP I 0 0 0 real-time computers, boards, boxes and systems 1 * 1 E x a m p e . ->P 3 3 5 4 D L Data Loggel I P ~ ~ c 8o m 5 b i n e d with HP 3:97 ;Ato ~ c ~ u i s i t i o n / C a n i r ol ll ~ i t , E x a r p i e HP 3 0 5 4 A Data A c q ~ i s i t i o r Control System ( 3 3 9 7 a n d 2 5 3 6 Vo,!nster with a Desktop Computer; Very complex and interrelated jobs Multiple levels of supervision and control * Examples: HP-DSN. DS/ 1 000-IV, T o make the first step i n selecting the appropriate data acquisition and control equipment, Table 1 is useful. 22 Computer News I=,, ,nternaI use ."I, December I . 1982 Example. H z c o r o i n g c o m p o n e n t t e m p e r a t u r e s ?',)ring 3n e n i i r o n m e n t a l t e s t of o n '"st-,men! ST Mil-:S/PFSPONSC Example: M a k : i g orecision ternperoture m e a s u r e m e n i s d u r : ? c i;. chen-icol e x p e r i m e n t ;sed !o' Pec: balance comp~tot;.-s UNITS '' Example. HP 1 2 0 6 0 A Analog Input. ' 2 0 6 1 A Analog MUX, 120624 Analog 3 d i p u t 1 2 0 6 3 A Diaital lni/Out f o r 1* i MC4SIJFEMEhT Rr C~3t~JTKOL +QC!:'EC:,>PY, txcrrp e d P 2250R/N/M 0.6 Control ' r o c r s s a r &: i. b'lTRO'/IICHANICAL TF'::T ' x a m p l e : Con!ro power supply voltages, generate c st;r-,;!~s, 2nd digitize t h e assembly o u t p u t of c c;-c8,it E x ~ m ~ eHP . E94GR/6942A I.4ult~~rogramrners Data Link In addition to the design center information. Table 2 provides a useful functional overview. ( 1 * 'YQLT~IE-ER Si.4IJNEES Interactive Computer Networks It is important to recognize the limitations of the above simplification. There is a great deal of product overlap, if you just look at basic specs. A l l the above products have digital inputs and outputs, measure voltages, etc. The thing to remember is they also have distinct "personalities": in other words, each has a set of applications where it is most comfortable, but each has enough flexibility to extend beyond the comfort zone and do a good job in other areas. This overlap is a big HP plus: there shouldn't be much business we have to walk away from. If you use Table 1 as a starting point with your customer, and later find you must switch to another of the products for need of a special feature or application requirement. you will simply be turning to another HP product and not turning your back o n the customer. DATA LOGGERS Meas-re-re~t 11 Fxarnple. ' u ~ rrc2:;r:s 'ram o vibration t r a n s c u c e r 2 - 2 cer:or-r 3 dizcrete Fourier transfor; 0 a ! r e o . . d d a t a deviates f . 3 ~a s t a r d a r d ) * FACiQt:' I t x a r n p c : 3;j!;..,rec z 3 r : r o of a web typc p r i n t i n g p r c s i ; d o t 9 ~ l s o ~ s l t i oorld n control o f u p i c ! c r o i e s s ; 'in0 t e s t o f diesel eng:nes 8; ".-;!i- ;t,.OM:'T!ON ~ 1 1 I I ' ' 'q 3 Technical Computers Third Parties and the: HP 2250 L L Paul AccampolRVD I i Do third parties have a role in selling HP 2250s? Of course they do! You may be familiar with typical third party relationships if you sell 1000:s or 3000s, but the 2250 involves instrumentation and, hence, a different group of companies. some of which are not familiar to instrument FEs and computer SRs. Let's first review some third party basics. e A n OEM is a hardware or software vendor who does his own marketing, sells a specialized product to customers HP does not typically call on. Because they move a high volurne of equipment with little HP support, OEMs increase HP sales without correspondingly increasing in sales costs. HP will offer volume-based discounts. A software supplier is a company which sells a software product to typical HP customers enhancing their ability to use HP hardware. They use the HP sales force as a channel of distribution for their products, but do not purchase and resell HP equipment. Because their products increase the appeal of ours, HP encourages software suppliers through the HP PLUl3 program. These companies derive a substantial benefit from HP marketing resources, without providing marketing savings to us; we therefore do n~ot allow them to simultaneously use the HP PLUS program and purchase equipment at a discount for resale. A consultant is an individual or company which advises, or directly assis,ts an HP customer in implementing HP hardware. Consultants or systems houses may also offer customized software "glue", or turnkey installations for customers who purchase hlP equipment. There is no program at this time for referrals for consultants, although they may submit any prod- ucts they develop to HP PLUS. In some situations, HP has to sell consultants on our products and solutions to be included on lists of bidders they recommend. The 2250 Marketplace To date, most 2250 systems are sold to technical end-users with large internal engineering staffs. These groups are typically familiar with HP 1OOOs, desktops, or both. and have the expertise to create a total solution from hardware and software tools HP provides. These staffs are often found in "central engineering" groups in larger companies, which design and either recommend or install standard production solutions in plants around the country. Small companies (and those in static industries, such as foodstuffs. pulp and paper, glassware, etc.) often have miniscule engineering staffs whose main role is maintaining existing production equipment. They go to third parties for "turnkey" installations of new systems. In the case of industries where we are unknown, or do not understand the technology, the only route may be through OEMs. An example is canning. Customers have low expertise, deal with vendors in the food machinery business, and do not know HP as a company. Our only likely opportunity is to sell through an OEM who knows the market and customers. In between these extremes are small and medium companies who have some expertise, but are not capable of installing the job themselves. They are willina to use one or more vendors to install sensors and wiring, program the application, and check out the installation. These companies realize that when they put in a turnkey installation, they lose control of their own production facilities: they have to call in the vendor and have him modify the equipment every time they want to make changes. If they participate more in the design of their system at the outset, they can make changes themselves to increase efficiency at a much lower cost. HP needs to increase its ability to sftll the 2250 to smaller companies and to use the manufacturing expertise which OEMs, systems houses, and software suppliers have. If you need help locating or working with third parties, we at Roseville can help; give us a call. DCD Tech~cal You Can't Break an HP 98451 A 1 SperrylDCD Aside from putting HP products through standard environmental tests, including shaking, shocking, dropping, freezing, and saturating them, Hewlett-Packard does not guarantese performance after a product is dropped, mashed, or subjected to other mayhem. But an HP 9 8 4 5 A Desktc~p Computer, built by DCD around 1979, amazed our repair technicians. The computer was accidentally dropped from a truck in Golden, Coloraclo, and then run over with a forklift truck before being brought to DCD for repair. Fortunately, the CRT was not in place, so only the mainframe went through the smashing incident. Here - Computer News December 1, 1982 For Internal Use Only 23 Technical Computers is how the desktop looked when it arrived here and a CRT was attached. Bart BobbittlDCD According to repair technician Mike Kidd, "The case parts under the mother board were all broken, the printer was bent, the bezel assembly totally bowed and broken, and both transports were bent. Who would ever have believed it would run?" The QUALITY display seems appropriate, because the program producing it ran before repairs commenced. The computer belongs to Science Applications, a consulting engineering firm i n Golden, Colorado. This 9845's stamina, although not part of our warranty, may make your customers even a bit more confident i n the quality of HP products! BDD Who Owns This HP 981 5 A 3 In late September, 1982, an HP 9 8 1 5 A Opt. 00 l Desktop Computer was shipped t o Colorado Springs Division by its owner, apparently for repair. Colorado Springs forwarded this 9 8 15 to DCD. A check i n the archives did not reveal its original buyer; the only clue was DCD's warranty records showing it was sold in May, 1976, by the Rolling Meadows office. The original shipping papers aren't available. This 9 8 15 needs repair, and its owner probably needs it. If you know of a customer who sent a 9 8 15 to Colorado Springs Division for repair, please ask them to call me at DCD, 303-226-3800, Ext. 2325. Identification, repair and claim details can be worked out. All we need to know is who owns the machine. New ME Software Sales Aids Available Angela SuthurstlBDD The following literature is now available to help you sell BDD's recentlyannounced mechanical engineering software packages: HP-Design ( 2 D Variation design on the HP 9 0 2 0 0 Sales Training Manual Technical Description, P/N 5 9 5 3 4334 HP-FE 1/11 (Finite Element analysis on the HP 9 0 2 0 8 and HP 9836) Sales Training Manual Technical Description, P/N 59534330 HP-NC (Numerical Control tape pre paration on the HP 9 8 3 6 ) Sales Training Manual Technical Description, P/N 5 9 5 3 431 3 (also available i n German) Brochure, P/N 5 9 5 3 - 4 3 1 2 (also available i n German and French) HP-Draft (Drafting on the HP 9845B: currently Europe only) Technical Description, P/N 5 9 5 3 433 1 3 5 m m customer presentation material for all the above products is being prepared. Khd 24 Computer News December I . 1982 ,r Internal u s e o n l y I Personal Computers CVD Portable Computing Power - Anytime, Anywhere Other user-friendly features include a multiple file structure which provides users with instant access to their most commonly used programs. The computer's touch-type keyboard is typewriter-like for fast data entry. A "hidden" numeric keypad can be activated for fast and easy entry of numeric data. Virtually every key on the HP-75C's keyboard can be redefined, over 1 9 0 combinations, for one-button execution of programs, frequently used commands or recall of commonly used phrases. Susan SwehoskyJCVD . * W* The HP-75C Portable Computer is a lightweight ( 2 6 02.1 battery-powered computer that fits easily into a briefcase. Designed for professionals on the move, the HP-75C's trim-line dimensions (1 0" x 5" x 1.25") make it the ideal traveling companion. But the capability of the HP-75C isn't compromised by its small size. Packed into the computer are the tools professior~alsneed to collect, process and transmit information, and perform compu~tationwhenever and wherever they go. The HP-75C will offer uniaue OEM and VEU oooortunities through its small size and portability. - 3 , built into the computer a s well, and an optional 8Kb memory module will boost user RAM up to 24Kb. In addition, the HP-75C has three module ports that enable users to plug in up to 48Kb of applications software ROM without utilizir~guser memory. ~ The Essentials Are Built In A 48Kb ROM operating system is built in for maximum convenience. This includes powerful HP BASIC with 1 4 7 instructions and 4 1 numeric functions for rrlaximum user efficiency. 16Kb of user memory are The HP-75C boasts a built-in card reader for convenient and inexpensive mass storage. Information and programs can be read from or stored quickly o n the computer's magnetic cards. Also built into the HP-75C is the HP-IL interface This interface, intended primarily for batterypowered devices, enables the user to connect u p to 30 peripherals to the computer. Current HP-lL peripherals include battery-powered cassette drives, thermal printer/plotters and modems. Desktop, AC-powered peripherals include three full-page printers, multimeters, video monitors and more. There are several HP-IL converter interfaces available for the HP75C a s well: video, GPIO, RS-232, HP-IB, and an interface that allows communication between the HP-75C and Series 80 personal computers. The Tailor-Made Portable Computer One real strength of this portable computer is its ability to be customized with software. Whether your OEM or VECl develop their own software or have a consultant develop it for them, they have three software mediums to choose from: magnetic cards, cassettes, and ROM. If the user redefines the keyboard for a custom application, keyboard overlays will identify new key assignments for easy reference. The powerful built-in BASIC language, module ports, card reader, and redefinable keyboard all contribute to easy customization for specific user applications. Custom software developers can choose to develop their software using either BASIC or assembly languages. The Plug-In Module Simulator (PMS) provides ROM-based software developers with the ability to develop and field test software prior to manufacture of the ROM. The Cross Development System (CDS),an assembly language programming system, is currently under development and should be available by late Spring 1983. CDS will provide a host environment for writing, testing, and debugging assembly language programs. Software Provides Quick Answers Software currently available for the HP-75C Portable Computer includes 1 1 solutions books, complete with magnetic card media and program listings, covering such topics a s Finance, Statistics, Real Estate, Math and Electronics. The highly successful Users' Library will also be expanded to include programs submitted for the HP-75C. Several ROM based pacs will be available in 1 9 8 3 providing quick and easy solutions in the following disciplines: real estate. finance, data analysis, surveying, and electrical engineering. Several software pacs currently under development include: electronic spreadsheet, data management, text editing, advanced math and data communications. In addition, the HP-75C will also be supported by the HP PLUS independent software development program. Computer News December 1, 1982 For Internal Use Only 25 Personal Computers The Decision-Maker o n the Move The HP-75C can easily become your customers' most valued tool. When purchased for a specific application, users soon discover that this portable computer has a thousand uses. As they turn over more and more of their problems to an HP-75C portable computing system, they can take advantage of its information processing capabilities by making faster, more informed decisions. HP-75C Portable Computer $995 HP 8 2 161 A Cassette Drive 550 HP 8 2 1 6 2 A Thermal Printer 495 HP 8 2 1 6 3 A Video lnterface 295 HP 8 2 1 6 8 A Modem - Available Spring 1983. Series 7 0 Solutions Books 3 5 each HP 8 2 9 0 5 B Opt. 2 4 8 Printer 7 9 5 HP 8 2 9 12 A 9 " Monitor 295 HP 8 2 9 1 3 A 12" Monitor 325 HP 8 2 9 3 8 A HP-IL/Series 8 0 Interface 295 PCD Announcing Speech Output on HP Series 80 Personal Computers Tim MackeylPCD HP Series 8 0 computers can now "talk your language" - literally! O n December 1,1982, PCD announced a SPEECH SYNTHESIS M O D U L E for Series 8 0 Personal Computers. It is a "plug-in" module for use i n any of the four backslots and is packaged i n the same package as the Series 8 0 modem. Following are a few of its features. speech "card" and mess with separate power supplies and cables, etc. (Note: Users of 8 5 and 8 7 computers can use any 8-ohm speaker or headphones for output.) Large Vocabulary With the Speech Synthesis Module your Series 8 0 computer can "do the talking" o n sales calls! The Speech Synthesis Module has a vocabulary of about 1 5 0 0 words/ phrases and sounds. H i g h Quality Speech The output o f the Speech Synthesis Module is very "humanlike" due to state-of-the-art electronics used in it. It utilizes the T.I. 5 2 2 0 L.P.C. chip which "speaks" much more "intelligi bly" than the popular Votrax TYPEN-TALK. Speech Software Included For reviewing, editing and creation o f needed phrases, a Speech Editor Program is included with the Speech Synthesis Module. It is provided on 5'h" and 3 h " media (both included). This software is very easy to use and features soft-key, menu-driven operation. Easy Implementation o f Speech into Your Applications Also included with the Speech Synthesis Module are the necessary binary drivers that add several new "keywords" to your Series 8 0 computer - for instance the "SPEAK" command. This makes implementing speech output into any BASIC program very easy. Plug-In Module Packaging The Speech Synthesis Module draws its power from the Series 8 0 mainframe, and with the 8 6 can take advantage of the 86's monitor speaker for output. The majority o f our competitors require the user to takeapart the computer to install a 26 Computer News December I . 1982 For Internal Ure o n l y L o w Price! The 8 2 9 6 7 A . with software and 1 5 0 0 word vocabulary o n 5'14"and 31/zf'discs and users manual is $395. Announcing Data Link for HP Series 80 Tim MockeylPCD December I , 1982, PCD announced a Data Link lnterface for HP Series 8 0 Personal Computers. Now you can add Series 8 0 to your list of controllers that will communicate o n DSIY/DL. Also Series 8 0 will be your customer's lowest priced "local processing" node that can be connected to DSN/DL. Here are a few of the Data Link Interface's features: HIGH D A T A RATES - 19,200 baud asynchronous E M I IMMUNITY - like all HP's data link products. the 8 2 9 6 6 A is designed to be "immune" from EM1 caused by machinery i n a factory setting. PLUG-IN PACKAGING - the 8 2 9 6 6 A plug into any of the four backslots of a Series 8 0 computer and requires n o assembly. This product is a further demonstration of HP's commitment to its customer base o n the MPN strategy. Almost every computational device made by HP can be configured onto a DSN/DL network, now even SERIES 8 0 PERSONAL COMPUTERS! The 8 2 9 6 6 A along with its user manual is priced at $595. Personal Computers Personal DCD HP Series 200 Programmable Datacomm Interface Available Sue BodohlDCD HP Series 2 0 0 colnputers now have the flexibility of a minicomputer. With the December 1 introduction of the Programmable Datacomm Interface (PDI), you will be able to sell Series 2 0 0 computers to highvolume customers who need just a little more flexibility, performance, or datacomm capability. You now have the tools to close the deal for a wider range of applicati~onsthan ever before possible. The PDI, which is similar to the HP 1000 PSI card, comprises the P/N 9 8 6 9 0 A Development Package and the P/IY 98691 A Interface Card. The PDI Development Package comprises: The PDI will allow major account customers to connect to their local systems, networks, and/or unique "black boxes." The VDI will allow the O E M to create special protocols, interfaces, and/or gateways for Series 2 0 0 computers. Pascal System lnternals Documentation The new Pascal System lnternals Documentation (SID) for HP Series 2 0 0 Computers documents the Operating System internals of the Pascal 2.0 Language System and the hardware internals of HP Series 2 0 0 computers. You can sell the SID to OEMs, VEUs, or independent software vendors who need to know about the machine internals. The customer may have a specialized application he wants to run without modifying the operating system, such as a custom compiler. Again, he may need to modify the underlying character of the OS, and needs to know how to write a driver for his interface. Or he may want to write his own operating system for our machine. The PDI is a powerful tool to help you sell solutions to special datacomm problems. Applications Software Now Compatible With All HP Series 200 Computers Bill ArringtonlDCD Due to the popularity of the applications software on the HP 9826/36 Computers, DCD's Technical Applications Group (TAG) has expanded the compatibility of these packs to the 9 8 1 6A, where we expect this software to be every bit as useful and popular. This means the applications software will now run on all HP Series 2 0 0 Computers. The software packages involved and their introduction dates are: Firmware Development Guide Extender Board Starter Firmware Disc Balanced and unbalanced loopback connector The 9 8 6 9 1A Programmable Datacomm Interf(acefeatures include: 2-80, Serial I/'O and counter timer chip set 4Kb or onboa~rdRAM JEDEC compatible EPROM/ROM socket (card does not include a ROM) Product Description Date Available 9 8 8 1 5A 98821 A 98827A 98828A 9 8 8 10 A 988 18A 98820A/B/C 9 8 8 17 A 98825A 98826A Graphics Presentations Numerical Analysis Library Waveform Analysis Digital Filter Design VisiCalcB Forecasting Statistics Library Project Management AC Circuit Analysis Linear Systems Analysis 11/1/82 11/1/82 11/1/82 11/1/82 12/1/82 12/1/82 1 2/1/82 1/1/83 1/1/83 1/1/83 Async and Sync capability RS-232, RS-449/422, and RS449-423 capability Computer News December 1. 1982 For Internal Use Only 27 Personal Computers I n addition to compatibility across the entire Series 2 0 0 product line, we are adding some features. First, all applications software is available i n three software configurations. These are: Opt. 6 3 0 3 % " microfloppy, interleave 4 Opt. 6 5 0 5%'' external minifloppy, interleave 3 Opt. 6 5 5 5'/4" internal minifloppy, interleave 1 Option 6 5 5 should be ordered for the 9 8 2 6 or 9 8 3 6 , i f it is going to be used i n the internal drive. Options 6 3 0 and 6 5 0 are primarily being set up for the 9 8 1 6 where the user needs an external floppy drive. This will ensure optimum performance for each disc drive. Second, all the software except the Statistics Library is also being modified t o work o n the Shared Resource Manager. Now the user can have local program storage and shared data files for multiple users. These features and compatibility enhancements should all add u p to easier and larger sales for you, with complete hardware/software solutions for your customers' problems. VisiCalc " i s a registered trademark of VisiCorp Hp 9 7 0 3 3JA Metacompiler to Be Discontinued HP 9 8 6 2 7 A Color Interface Material Changed Scott BayeslDCD Dave DeanelDCD The HP 9 7 0 3 3 J A Metacompiler (HP PLUS Catalog P/N 69.2 1 0 0 1)! an HP PLUS Distributed Product that is orderable only i n the US, will come off the Corporate Price List o n January 1, 1983, and will n o longer be available as an HP-supplied product. Starting December 13, the "HP 9 8 6 2 7 A " binary will n o longer be shipped with the HP 9 8 6 2 7 A Color lnterface Card. The binary was intended to give our customers an interim solution to support the card i n BASIC until the code could be sold as part o f a language system. Effective November 1 , 1982, the binary and accompanying documentation were made available i n BASIC Extensions 2.0, which was the original objective. This software package is sold mainly to OEMs i n very low volume, and HP does not typically contribute much i n the sale, except some discount. DCD and the supplier, Creative Solutions, Inc.. have agreed that the supplier will sell the product independently. Because all distributed software is supported solely by the supplier, and n o shipments o f this package have been made, we expect n o support issues to arise. The next updates of the HP 9 8 4 5 and Series 2 0 0 Software Pricing Information publication and the HP PLUS Technical Software Catalog will reflect this discontinuance. Consequently. if your customers purchase a 9 8 6 2 7 A Color lnterface after December 1 3 and wish t o use it with BASIC, they need to order BASIC Extensions 2.0. HP Series 200 and HP 9845 Software Summary Available Denise PraizlerlDCD The new DCD Personal Technical Computer Software Summary (P/N 5 9 5 3 - 4 6 3 9 ) . was printed and distributed to all sales offices i n November. This piece describes application software for the Series 2 0 0 Models 1 6 , 2 6 , and 36, and the HP 9845. There are three sections, covering Mathematics/Statistics, Management, and Engineering, plus a list of utility packs for the 9 8 4 5 and Series 200. The applications described i n each section are shown o n the next 28 Computer News December 1 , 1982 For .tern,, use only Personal Computers Mathematics G Statistics Statistics Library Basic Statistics General Statistics Regression and Nonlinear Regression Analysis of Variance Monte Carlo Simulation Principal Components and Factor Analysis Numerical An~~lysis Management Graphics Presentations Project Management Forecasting Engineering Linear Systems Analysis AC Circuit Analysis Waveform Analysis Digital Simulation Digital Filter Design The Engineering sections also includes a brief description of Engineering Graphics System/45, HP-FEM I (Finite Elements), and HPNC 3 6 (Numerical Control). Personal Computation Seminar Available HP Series 200 Video Tape Tells All! Gretchen TobinlDCD DCD has distributed to each US area a video tape that describes the new HP Series 2 0 0 Desktop Computer enhancements. The 20-minute tape gives details on new products that are being introduced in the next few months. Some of these are: "The Right Tool for the Job," a personal computation seminar, is now available to help you generate leads for personal computation devices. The seminar covers several product series: Series l 0 , 4 0 , 70,80, 100, and 200. It highlights Models 75, 120. and 16, plus HP low-cost peripherals and the advantages of HP as a personal computer vendor. A ten-minute videotape, "HP on Personal Computing", is included with 35mm slides, script, and promotional materials for merchandising the seminar. The entire seminar will run one and a half hours, but it is modular. You can use part or all of the seminar, depending on your audience. You can order the slides, script, videotape, and promotional materials by contacting Marvel Ross, COMSYS code 4000. Please include your name, sales office, division number (four digits), location code, and the number of seminars you would like to order. The cost of the seminar i s $ 1 5 0 US. John A begglDCD Pascal 2.0withmany new extensions Pascal 2.0 lnternals Documentation BASIC Extensions 2.0 with Matrix Operations, I/O Transfers, and more Programmable Datacomm Interface for OEMs Breadboard card for custom interface designs 9888A Bus Expander, allowing access to 7Mb The tape includes more. If you are not able to locate it in your area, you can purchase it for $35. To order one, please contact DCD Sales Development. Khd For each application pack there is enough information to acquaint the customer with what the software will do for him without unnecessary details. Each section includes a table showing memory requirements and supported peripherals that are either required or optional. With the information in the Software Summary, you'll be able to present your customer a more complete picture of what each software pack does, and help him make a purchase decision. December 1. 1982 f i r ,"term, use 0 1 ., Computer News 29 Business Computers BCG A Tale of Two Timings Gwen MillerIBCG A n office i n the South received a letter from a customer recently which underscores the critical importance of structuring and tuning benchmarks correctly. It wasabout a relatively simple application handed out at a System/38 seminar, which was described as running i n nine minutes o n the System/38 and in 1 0 5 minutes on an HP Series 4 4 ! The customer tried it "as is" o n their Series Ill running 2 0 users, and it did indeed take two hours. However, one o f the customer's analysts suggested that they change the buffering scheme slightly with a simple call to DBCONTROL. Now the run completed on the same loaded system i n just over seven minutes. This is not inconsistent with other results we have seen, including a recent benchmark that reduced response times from 80 seconds to under five seconds by changing the number of buffers, the data base capacity, and a few other minor tuning parameters. The lesson to be learned is best summarized by the customer: "It does point out what I feel are two essential characteristics necessary for a successful benchmark: The benchmark should be designed by someone who is not tied to any specific system o r architecture Specific benchmark implementations should be done b y people supportive o f the systems being tested." Keep these suggestions in mind the next time you are involved i n a benchmark, either i n the field or at the BCG Performance Centers in Cupertino or Boeblingen. The best results are obtained with a highlyknowledgeable SE - preferably a Performance Specialist - and enough time to properly understand and tune the application for the HP 3 0 0 0 . While miracles can't be guaranteed i n every case, you may be jeopardizing your sale by shortcircuiting these guidelines! CSV High Quality MPE Now Available Sam Quezada/CSY The latest release o f the HP 3 0 0 0 system software, M P E ( M ~ l t i P r o ~ r a m m i nExecutive) g represents a major investment in software quality. With this release, approximately 80% o f the outstanding Service Requests have been resolved. O f the 2,070 Service Requests resolved, 4 6 2 were classified as Known Problem Reports (KPRs). In turn, these 4 6 2 KPRs were fixed and resulted i n reliability and functionality improvements to the M P E software. This software release offers many benefits t o all users o f HP 3 0 0 0 systems. Users will benefit from the increased reliability and functionality offered by this high quality software. B y providing a solid foundation o f high quality software, this version o f MPE will make it easier to develop and maintain future enhancements. A s a result, we will be able to carry this quality through to future releases. The Service Request process relies heavily o n user requests for its suc- 30 Computer News r, December 1 , 1982 ,nterna, use o n l y cess. Through these requests, users supply the necessary information to improve the quality of our software. Further efforts to improve the software will continue to depend o n the success of the Service Request program. The reduction in the Service Request backlog brought forth by this software release will allow us to improve the response to these requests. This software is available now! Your account SE can make this software available for your system immediately. In addition to the Service Request reduction offered with this software release, two major enhancements will also be available: expanded system directory and improved STORE facility. Expanded System Directory The system directory available with MPE has been expanded with this software release. The directory was expanded from a previous maximum of 6,000 sectors ( 2 5 6 bytes/sector) to a maximum allowable 60,000 sectors. This expanded directory could make a tenfold increase i n the n u m ber o f files that can reside o n the system. Improved STORE Facility With any computer system, file and system back-up are necessary and important functions to insure data security. With this software release! an improved STORE facility will be offered. Added functions will be provided to manipulate ranges of files and thus, ease the back-up process. A better error recovery procedure will be supplied with this release. I n the event that a back-up should fail, users will no longer have to restart the entire process; rather, only the failing tape reel will have t o be redone. This software release has been distributed to your Field Software Coordinator (FSC). The FSC will have the software ready t o be installed o n your customers' systems within days. Business Computers I ND HPWORD - The Second Release Lauren WilkinsllND We are pleased to announce the addition of over 3 0 new enhancements to HPWORD! These new features put HPWORD i n a ver.y favorable competitive position with the addition of Four Function Math with Percentage Functions, Column Manipulation, and Double Underline, to name just a few. The ability to merge text with graphics now with HPWORD as well as TDP/3000 gives HP a competitive advantage unparalleled in the marketplace toda:y! Based on your inputs, a variety of new configuration options have been added giving us an of flexibility: added degree Slaved Printers Remote Async:hronous Support Support for VCD's new Dual Bin Sheet Feeder on the HP 2601 A. HPWORD Performance Update Lauren WilkinsllND With the new release of HPWORD we have some new ~erformancedata available. The ~ k c e r n b e r1 issue of Support Update features detailed information regardirig configuration considerations for HPWORD. As a general rule of thumb you should limit the number of HPWORD terminals on any HP 3000 system to 30. Consult the HPWORD SE product champion i n your area for further clarification. In addition look back to your October 1 5 issue of Computer News for "HPWORD Performance Hints" which suggests a number of ways a user can improve the performance while using HPWORD. IND Special Offers Expire Soon Ann TsellND To help you i n your sales effort, look for the new HPWORD brochure P/N 5953-7480 and the new HPWORD Data Sheet P/IY 5953-7459 in your office literature room today. A new Field Training Manual featuring the enhancements to HPWORD along with a competitivl- update is on its way to you right now. In addition, the HPWORD Seminar Kit will be updated to includle slides showing the new features. These updates will be sent directly to your district sales managers. This is just a reminder that IND's special offers for free SE consulting and credit for upgrading from COBOL/3000 will expire at the end of December. These special offers are briefly reviewed below. All current HPWORD customers with CSS or SSS will ble updated at no charge. The product and support prices will remain the same. Buy COBOL 1113000 and HPToolset and get one-half day of No Charge SE Consulting Buy all four RAPID13000 modules, and get one day of free SE consulting Buy Pasca113000 and get one-half day (four hours) of consulting free of charge Credit on COBOL/3000 Upgrade Upgrade from COBOL/3000 to COBOL 1113000 and HPToolset, and in addition to the free consulting, your customer will receive credit for the amount originally paid for COBOL/3000 - worth as much as $1725. The response to these special offers, which were made through the Productivity Tools Mailing has been excellent! T o help bring i n even more leads, we are following u p that first mailing with a second mailing emphasizing the limited-time special offers. It will be mailed to HP 3 0 0 0 installed base during late November; your customers should have received it by the first of December. Again, this mailing will occur i n the US only, and is part of BCG's Advanced Information Program for Customers (AIPC). With this second mailing we are trying an experiment with our direct mail techniques - we are using two different packages, each sent to onehalf of the data base. Both packages consist of a letter and a reply card; but the style of each letter is quite different. We will not be able to send both pieces out to every SR this time around, but we will send copies of both packages to all sales managers i n the US. Remember. December is the last month of these limited time offers, so if you have customers who are interested but have not yet acted, be sure they do so this month. Also, please fill out and return the evaluation section of the lead notices you receive from the AIPC program. This will help us understand how well this program is working. consulting free We will be bringing you successstories i n future issues and would like to include yours! Please contact me if you would like to share your successes! Computer News December 1, 1982 For Internal Use Only 31 Business Computers Introducing the HP 2 3 3 3 A Multipoint Cluster Controller Donna MerlinoIlND On the December I. 1982 Corporate Price List. a new product will appear. This is the HP 2333A Multipoint Cluster Controller. This product works in a multipoint environment. Multipoint provides users with the ability to put multiple workstations on a single line and a high degree of data integrity. For large local workstation configurations and for remote configurations, multipoint is cost effective. However, in spite of these abilities, multipoint was not deemed optimally eFfective because special terminal interfaces and pods were needed to configure a multipoint solution. With the introduction of the 2333A. the ability to configure RS-232-C point-to-point terminals on a multipoint line is now a reality. With one computer line, the 2333A controls up to 16 point-to-point RS-232-C terminals either locally or remotely. The benefits for your customer are: 1) It provides configuration flexibility and a cost saving solution for large terminal configurations; and 2) it provides a very high degree of data integrity Rapid Products. MM, PM, HPMAIL, and V/3000). Manufacturing Floor Environment Double the installed base For the user who has a need for a cluster of terminals in an electrically noisy environment, the 2333A connects directly into the DSN/Data Link. This solution provides very good noise immunity and the cabling convenience of the 2333A. Position the HP 3000 as an integrated information system Remote Environment For the user who would like a remote site that is ensured a high degree of data integrity and minimizes line costs, DSN/MTS and the 2333A with the HP 3 0 0 0 is an ideal solution. The 2333A can be multidropped to control cluster of terminals at remote sites. Expansion is easy, cabling is straightforward and data integrity is very good. The 2333A is supported on the HP 3000 with the DSIY/llYP(30020A/B) and multipoint software (P/N 3 2 193A/R/M). Availability is 8- 12 weeks at the time of the December 1, 1982 Corporate Price List. For more information on the 2333A and performance on multipoint, refer to the H P 2 3 3 3 A Sales Training Manual (P/N 5953-01 86) and the DSNIMTS Sales Training Manual (P/N 5953-7472). These manuals should already be delivered to your office or will be coming soon. Some examples of environments where a user would typically configure an HP 2333A follow: BGD Office Environment For the user who has a cluster of terminals performing order processing and/or text editing, the 2333A can connect this cluster either locally or remotely. Only one line is installed to the office to which a 2333A is connected. The HP262X. 264X, 238X and 125 can be connected to the 2333A. Most of the application software is supported with the 2333A and multipoint (e.g.,TDP. HPSLATE, 32 Computer News December 1 , 1982 For Internal Use Only "Success 82-83" was designed in Europe as a program to: What Is "Building on Success"? Harry AmphlettlBGD "Building on Success" is the second stage in the "Success 82-83" sales campaign. Promote the HP 250 as the lowentry HP 3000. "Building on Success" is coming to help you. But it goes further. . . . "Building on Success" is about solutions, and it's for you and your customers. "Building on Success" is happening in December. Be prepared! Winning Against IBM Harry A mphlettlBGD The European Sales Center has produced its second audio cassette, which is available in all European countries. Following the introductory cassette on DEC, the second in the "Winning Against" series, looks at IBM's Systems 3 4 and 38, systems which nearly every salesman competes with at some time. As with the DEC cassette, this new sales aid looks at those areas of the product offering where HP has unique advantages and suggests methods of introducing these into a sales case. The tapes are designed to be played in the car prior to a sales call. They do not seek to change a salesman's style. but to provide useful information to help handle those awkward objections that customers like to throw in from time to time. Details of how to order the new cassettes will be given in "Building on Success" which is coming soon. Iha Computer Terminals CTG New Sales Center Organization Jim CarlsoniCT~G ~ The former DTlD and GSD Sales Development Groups have been combined to form a new Sales Center. Located in Sunnyvale, the new Sales Center will be part of the Computer Terminals Group organization. In pulling together the GSD and DTD Sales Developrr~entgroups, we tried to minimize changes from the field perspective - our objective was to maintain existing supporting responsibilities wherever possible. The chanqes that were made are as follows, - Neely By a previous arrangement, Dave Forter and Christian Graff, Sales Development M,anager for DTD in Europe, are exchanging jobs. When Christian arrives in the US in December, he will manage the Neely Sales Development team for both terminals and Personal Office Computers. Each of the sales engineers in Neely will maintain their current assignments but will now support both retail and direct HP I 0 0 Series sales, as well as terminals. Tom Kent, who was covering Neely for GSD, will move to the HP PLUS group in POD, reporting to Bill Johnson. Eastern and Southern Jeff Cox has moved over to manage Sales Development for Eastern and Southern regions,. In Eastern, all of the DTD Sales Development engineers will maintain their current area assignments, but will also now support both retail and direct HP Series 100 sales, as well as terminal sales. Mary Etta Port, GSD Sales Development for Eastern will have a new assignment as the Computer Terminals Group (CT'G) representative in the Business Computer Group (BCG) Sales Center in C~~pertino. CTG will maintain a "branch office" at BCG to better represent Personal Office Computers and Terminals in Major Account visits to Cupertino. Cathy "Mac" from GSD and Judi Sakowski of DTD will handle Southern Region Sales. Cathy will support the eastern area, and Judy the western area. Midwest, Canada and ICON David Garcia will rnanage Sales Development for the remaining three regions. Jane Beule from GSD will handle Midwest-East, with Jerry Erickson focusing on MidwestCentral and David l3uchanan, Midwest-East. Canada will be covered by both Personal Office Computers and Terminals bv Bob tisia, and Eric Grandjean will continue to support ICON for all products. Finally, Sam Boot, who has been handling training for GSD, as well as managing Neely and Southern, will take on a new assignment in CTG Training. He will report to Ron Lange and manage all training for both Terminals and Personal Office Computers. Secretarial support for the Sales Center will be provided by three people, one of whom is shared with the CTG Training group. Gayle will conf and suptinue to report to ~ e fCox port his new group. Jane Wright will report to Ron Lange and support Ron's group, and the Neely team. Maggie Ramirez will continue to report to J i m Carlson and support David Garcia's team and Mary Etta Port. Now Supported by INFORM/3000 Mark 1.eelCTG The current release of INFORM/ 3 0 0 0 supports the remote RECALL DATA feature of AUTOPLOT/2700. This feature allows the user to print a report to the terminal screen via INFORM/3000. and then transfer the columnar data into an AUTOPLOT/ 2700 graphics menu. No typing by the user is required! Note that only columnar legends and data are transferred. Titles and subtitles, even if present in the INFORM/ 3 0 0 0 report definition, are not transferred. Titles and subtitles are easily added, however, in the AUTOPLOT/ 2700 graphics menus. The lNFORM/3000 report must be formatted for the HP 2700 in order to use the remote RECALL DATA feature of AUTOPLOT/2700. The HP 3000 makes this task simple by: 1 ) recognizing that the user is on an HP 2700; and 2) asking the user in the FORMAT OPTION section of INFORM/3000 if HP 2700 formatting is desired. In addition, HP 2700 formatting can be specified within the INFORM/3000 report definition itself. The HP 2700 with AUTOPLOT/ 2700 and INFORM/3000 offers immediate graphics display of database reports with minimal user interaction. Computer News December 1 . 1982 For Internal Use Only 33 Computer Terminals Success with the HP 2623A "ANSI" Terminal Art DoucetlCTG The HP 2 6 2 3 A Option F07, ANSI compatible terminal, is becoming very popular. DuPont, a DEC mainframe user has purchased several F 0 7 terminals already, and their interest in the terminal isspreading like wildfire. For example, the Process Research Group of DuPont has just completed testing a 2 6 2 3 A / F 0 7 terminal for their needs. They have run F 0 7 i n conjunction with their process control applications. (Normally, retro-graphics VTlOOs are used for their application.) The result: DuPont is very impressed with the performance and operating features of the 2 6 2 3 A F07. They have found it a much better solution to their needs. DuPont likes the 2 6 2 3 A because of the bright - clear screen resolution, Tektronics compatibility, and the integral thermal printer. Currently they run ISSCO's DISSPLA and TELL-A-GRAF packages as well as VAX software such as DecMail and the keypad editor. In fact, they plan on developing some software applications around our terminal. Needless t o say, they also plan to purchase several more 2 6 2 3 A F 0 7 terminals. Many thanks to the SRs i n the King of Prussia office for their efforts i n helping to make the 2 6 2 3 A Option F 0 7 a very successful project. Keep u p the good work! 34 Computer News December I , 1982 For Internal US. o n l y RTD Introducing the HP 2627A Color Graphics Terminal Sean KellylRTD The HP 2 6 2 7 A low priced color graphics terminal is here! The 2 6 2 7 A combines a high quality color display with fast vector graphics to provide a color graphics terminal that is ideally suited t o both business and technical display graphics. Business applications such as management presentations, financial analysis, and forecasting, as well as technical applications such as process control. industrial automation, and data/real time analysis, are just a few of the areas where the features o f the 2 6 2 7 A color graphics terminal can improve productivity. High Quality Color Graphics The 2 6 2 7 A combines raster technology, a high contrast screen, and glare control to provide a clean, crisp color display. A graphics resolution of 51 2 X 3 9 0 X 3 color planes provides eight basic colors which can be selected programmatically t o display graphics data in the form of vectors, polygon area fills, and graphics text. The eight basic colors are red, green, blue, cyan, magenta, yellow, black and white. User-Definable Colors I n addition to the eight basic colors, the user can programmatically mix (dither) the eight basic colors and define additional colors for use with area fills. T o allow the user to easily match screen colors and plotter colors, 1 0 of the user-definable colors have been pre-defined approximate Hewlett-Packard's plotter pen colors. Fast Vector Generation The 2 6 2 7 A is a vector graphics terminal! With multiple line types and drawing modes to choose from, graphics can be displayed i n the form of vectors, polygon area fills, and graphics text. Its local graphics features are the perfect complement to a wide variety of graphics software and will generate fast vector graphics while reducing data communications costs and computer overhead. Polygon Area Filling The ability to fill simple or complex area patterns, by using a simple control sequence, greatly increases drawing speed while reducing data communications and computer overhead. B y invoking a simple control sequence, the 2 6 2 7 A can fill simple or complex area patterns (148 edges). Polygon area filling, combined with color, greatly enhances theability to Computer Terminals present information in a format that allows for quick and easy perception of trends and relationships. Independent Color Alphanumerics In addition to being a color graphics terminal, the 2627A has all the capabilities of a color alphanumeric terminal! Using the eight basic colors, the user can select foreg~.ound/background color combinations (color pairs) for each character cell. At any one time the user can display up to eight color pairs from a total of 64. lndependent graphics and alphanumeric memories allow the user to interact with the system in the alphanumeric memory without disturbing the graphics memory. Block mode transmission, format mode, display enhancements, and a line drawing set are standard features that give the 26:27A the flexibility for demanding interactive alphanumeric applications. It's Easy to Use User definable function keys (screenlabeled), soft cornfiguration, a graphics rubberband line, local cursor control and edit keys, and a detachable typewriter-:style keyboard are just a few of the many features that make the 262714 friendly and easy to use in both graphics and alphanumeric applications. Graphics Software Support The 2627A is designed as an online graphics terminal for use with a wide variety of computer based software. designed specifically for a wide variety of business applications. O n HP 1000 computer systems, Graphics 1000/11 can provide a solution to a wide range of technical display graphics. In addition to HP software, the 2627A will operate with Precision Visual's Dl-3000'" and GRAFMAKER,'" ISSCO's DISSPLATM and TELL-AGRAF,'" and SAS's SAS/GRAPH.'" Also the TEKTRONIX " 401 0 compatibility mode allows the HP 2627A to operate with TEKTRONIX Inc.'s PLOT 108. National Language Support National language character sets (Danish/Norwegian, Finnish/ Swedish, French, Cierman, United Kingdom and Spanish) are standard on the 2627A. Appropriate local keyboards can be ordered as options. Flexible Data Communications The 2627A operates in block or character mode and communicates asynchronously point-to-point at rates up to 9 6 0 0 baud. A choice of RS-232C compatible communications or HP Direct Connect Type 422 is available. Full duplex handwired and full duplex modem communications are supported. Optional Video lnterface It's a Winner As you can see, at $5975 the 2627A will be a price/performance leader in the color graphics terminal market. Now we can offer our customers a low priced color graphics terminal as well as'a totally HP color graphics solution. The HP 2 6 2 7 A at a Glance High Quality Color Eight Color Raster Display Color for Graphics User-Definable Colors Color for Alphanumerics Fast Vector Graphics Fast Vector Generation Polygon Area Fill Rubberband Line Graphics Text Complete Alphanumerics lndependent Memory Block Mode Transmission Forms/Format Mode Display Enhancements Easy to Use User-Definable Function Keys Flexible Data Communications Detachable Typewriter-Style Keyboard Optional Video lnterface A n optional video interface (Option 087) provides the ability to interface to cameras and monitors. It is noninterlaced RGB with a separate SYNC, has a 24.9 kHz scan rate and uses standard BNC connectors. O n HP 3 0 0 0 co~mputersystems, Decision Support Graphics/3000, HP DRAW. and HP EASYCHART are Computer News December 1, 1982 For Internal Use Only 35 Computer Terminals HP 2627A Ordering Information HP 2627A Sales Aids Sean KellylRDT Ron Ty IerlCTG The HP 2 6 2 7 A is o n the December I , 1 9 8 2 Corporate Price List with an availability of 6 - 8 weeks. The ordering information is as follows. P/N Description 2627A -00 1 -002 -003 -004 -005 -006 -013 -014 - 0 15 - 0 16 -087 Color Graphics Terminal Finnish/Swedish Key board Danish/Norwegian Keyboard French Keyboard German Keyboard United Kingdom Keyboard Spanish Keyboard 240V 5 0 Hz 1OOV 6 0 Hz 220V 5 0 Hz 1OOV 5 0 Hz Video Interface Provides non-interlaced RGB video output t o compatible monitors and camera hardcopy devices. (Includes cables.) US Hardwired/Modem Cable (same as 13 2 2 2 N ) Male ( 5 0 in)/male (25 pin); 5 meters 1 6 feet). For use on Port I . European Modem Cable (same as 1 3 2 2 2 M ) Male ( 5 0 in)/male (25 pin); 5 meters P16 feet). For use o n Port I. RS-232C Datacomm Cable (same as 13222C) Male ( 5 0 in)/female (25 pin); 5 meters 6 feet). For use o n Port I. HP Direct Connect Type 2 3 2 Cable (same as 13222X) Male ( 5 0 pin)/male (3 pin); 5 meters ( 1 6 feet). For use o n Port 1. EMP Protect Cable (same as 1 3222Y) Male (50pin)/male (25 pin); 5 meters 1 6 feet). For use o n Port I. HP Direct Connect Type 4 2 2 Cable (same as 13222P) Male ( 5 0 pin)/male ( 5 pin): 5 meters ( 1 6 feet). For use on Port 1. -301 -302 -303 -304 -305 -306 U S List Price P 6 $5975 105 105 105 105 105 105 N/C N /C N/C N /C 250 79 79 3 0 0 Baud Modem - Bell 1 0 3 Compatible Current Loop Interface - 2 0 m A 13242H 36 RS-232C Printer Cable - Male Male ( 2 5 pin)/male ( 2 5 pin). For use o n Port 2. RS-232C Printer Cable - Female Male ( 2 5 pin)/female ( 2 5 pin). For use o n Port 2. Computer News December 1. 1982 For ,nterna, use ,,y You can also have your literature coordinator order additional copies of the color brochure, data sheet and field training manual which were sent to you i n October: PN Description 5 9 5 3 - 8 6 0 5 Color Brochure "The HP 2 6 2 7 A Color Graphics Terminal" 5 9 5 3 - 8 6 0 2 Data Sheet 5 9 5 7 - 3 4 5 7 Field Training Manual POD 79 53 79 New CP/M Compatible Software Catalog Mary Etta PortlPOD 495 195 Peripheral Cables 132426 By the time you read this, an updated version o f the computer terminals BASIC/3000 demonstration programs will be i n your office, sent via COMSYS. This new version includes programs that show off the best capabilities of the 2627A. 53 Accessories 13265A 13266A We think that the new HP 2 6 2 7 A color graphics terminal is such a great product that it will sell itself! But. . . just to help you sell even more 2627As, the Computer Terminals Group has developed some very useful sales aids. 68 68 A brand new guide to CP/M Software has been published by Digital Research. Entitled The CP/M Compatible Software Catalog, it lists a variety of compatible application software products produced by independent vendors. Expanded to over 1 0 0 pages, the new catalog is better indexed and more comprehensive than its predecessor. Computer Terminals Contents HPG The catalog is divided into three parts: I. Domestic and International Vendors (listed alphabetically) 11. Languages Limited Time Offer on Free New Bar Code Firmware Ill. Specific Application Programs Jim TayloriHPG Although the index does not include all of the thousands of independent software vendors who write CP/M compatible software, it is a representative sample. Products are described i n detail, and ven~dornames, addresses and phone numbers are included. A n article in the October 1, 1 9 8 2 issues of Computer News detailed an offer to supply a free set of new bar code firmware to customers who desired the new improved reading capability. Ordering Information T o obtain copies of the catalog (costing $ 1 0 domestically, $ 2 0 internationally), contact DRl's Customer Service Department i n Pacific Grove, CA, at 408-649-3896. You may also send a $ 1 0 check to: The article should have mentioned that this was a limited time offer. After February 1, 1983, interested customers will have to purchase the new firmware, P/N 0 3 0 7 5 - 8 0 1 43, at a cost o f approximz~tely$50. When requesting the new firmware we would like to receive the serial numbers of the units as old date code units require an additional microprocessor chip. We would also like the old firmware t o be returned to HP Grenoble. Installation of the firmware will need to be covered at the customer's expense. We encourage you to take advantage of this opportunity to increase your customers' satisfaction and your future sales. Customer Service Department Digital Research, Inc. P.O. Box 5 7 9 Pacific Grove, CA 9 3 9 5 0 Add 6% sales tax if ordered i n California. Software suppliers or HP 125 OEMs who have written CP/M programs should contact Nan Bomberger at the above phone number for inclusion i n the catalog. T o obtain catalogs i n Europe, contact: Paul Bailey Vrijbuiterhof 1 3 2 1 3 2 T L Hoofddrop The Netherlands Phone: 3 1 (2503) 1 0 3 6 5 Notice Although many o f the packages listed in the catalog run o n the HP 125, it is best to check with the vendor before purchasing t o verify. In particular, the HP 125 screen cur:jor addressing escape sequences differ from some CP/M application packages. The new Owner's Manual or1 the HP 1 0 0 Series lists these caveats, as well as an article in the recent Communicator. Cornputer News December I . 1982 For Internal Use Only 37 Computer Peripherals Labels CPG There seems to be a great need for pressure sensitive labels i n today's market. Peripheral Group Marketing Center Various sizes of labels can be purchased from form vendors to meet your customers' needs. Detailed specifications are being forwarded in the updated paper specification guide. Bill MurphylCPG New HP 2680 S E and TSE Newsletter DeLona Lang BellIBSE Chuck Uljers BSE Thad Webster HP 2 6 8 0 A Supports Labels and Carbonless Paper T o m OldIBSE The Peripheral Group has established a Marketing Center in Cupertino to complement the Centers i n Boeblingen and Japan. Under the direction of Chuck Ulfers i n Cupertino, Thad Webster i n Boeblingen and Hideki Gushima in Japan, the CPG Marketing Centers will work very closely with the System Group Sales Centers ensuring you top-notch total systems support. They will be available for customer presentations focusing on the total CPG product line or individual peripheral products as required. We also intend to have the Centers handle Big Deals involving products from multiple divisions. Plans on utilizing the Marketing Centers for your customer visits. More details o n each organization will be forthcoming. 38 Computer News December I . 1982 For Intern, use only For a number o f months Boise has been working o n support o f pressure sensitive labels and carbonless paper for the HP 2 6 8 0 A . Now both of these products have HP support, and are features that will help you sell the Laser Printer as a line printer plus! Here is an overview of our new features. Carbonless Paper Why carbonless paper? Because there is a market need! First, look around your sales office and then your customers' offices and see how many purchased carbonless forms are present. There are many customers who want their output on carbonless paper. Large distribution operations (such as invoicing) are a good example. Look around, and you will see new sales leads for this feature. If the purchase volume is less than 5 0 0 forms/purchase, the 2 6 8 0 A can produce them at a savings! The "Laser Beam," a newly introduced newsletter designed for HP 2 6 8 0 SEs and TSEs, IS now being distributed from Boise Division. The purpose o f the newsletter is to provide specific 2 6 8 0 application and software information to the SEO on a quarterly basis. Printed, of course, on the laser printer, the "Laser Beam" is sent via HP Mails t o all SE managers and commercial SEs and SRs on the Roster data base, as well as printer TSEs and those who have had 2 6 8 0 training. It you don't receive your free copy, contact Rich Kaylor at Boise Division. Operator's PM on the HP 2 6 8 0 A Customers can realize a significant savings i n cost of ownership for the HP 2 6 8 0 A Laser Printer by electing to perform their o w n preventive maintenance. The steps required to do this are described i n the 2 6 8 0 A Operator's Handbook (P/N 0 2 6 8 2 - 9 0 9 1 2). The following example illustrates the financial benefits realized b y the customer when performing his or her own preventive maintenance. Computer Peripherals A customer desiring SMMC coverage of 250,000 drum rotations per month with HP performing preventive maintenance would be charged $2,235. 2 6 8 0 A SMMC Opt U 0 3 SMMC Opt U 2 3 SMMC $ TOTAL $2,235 580 770 885 If the customer chooses t o do the preventive maintenance, the charges for the U 2 3 options are deleted, resulting i n a total monthly rnaintenance charge o f $1,350. Even after subtracting the price of drum and developer, the net savings would be approximately $ 6 2 0 per month. HP 2680jf85A Graphics Configuration Guide Larry HoleylBSE This configuration guide illustrates the hardware and software required to output graphics to the HP 2 6 8 0 A (laser printer) and HP 2 6 8 5 A (print station) from HPDRAW, DSG/3000, HPEASYCHART, and TDP/3000. 2680185 GRAPHICS CONFIGURATION GUIDE Hardware #060 #065 #520 #521 36583A 26085A 26086A Graphics firmware Same as 36583A (below) One megabyte memory (minimum recommended) Additional megabyte memory 2680f85A graphics (Interface software) One megabyte memory upgrade kit Graphlcs firmware upgrade kit mlnlmum recommended memory optlonal memory maxlmum of two may be ~nstalled Qrdered from lnforrnatlon Networks Dlv~slon may be ordered as 36584A, w h ~ c hIncludes IFS/:3000 and IDS/3000 I GLD HP 7976A Competitive Position Sallie EwinglBSE In conjunction with the new special pricing programs now i n effect for the HP 7 9 7 6 A high speed tape drive, it is appropriate t o point out our price/ performance position relative to other system vendors. In the first graph (master drives), you will note that the HP 7 9 7 6 A is about mid-point in the range with Wang, IBM, and D.G. - all priced slightly higher. The points to the right o f HP represent 125 ips drives. When taking into consideration our command queuing advantage (which allows streaming), we are actually on par with these higher speed, non-stream ing tape drives. Some confusion has persisted lately over whether IBM and DEC really have a 6 2 5 0 bpi drive for $20K. The special element to note here is that both I B M and DEC have expensive controllers o n these models which must be purchased with the drive. An example is the I B M 3 4 2 0 Model 4. The price for the drive itself with dual density 1600/6250 bpi and 7 5 ips is $ 2 1,925. The 3 8 0 3 Model 2 Control Unit is priced at $ 3 4 , 4 3 0 and, when combined with the tape drive price, brings the total purchase price for tape drive and controller to $56.355. In the 7976A, the controller is integral t o the tape unit and included i n the price. In the second graph, the HP dual master "Twin-Pak" (recently announced) priced at $90,000 factory base price, is shown in comparison t o other system vendor master/slave combinations. As you know, HP does not offer a high speed slave drive. Since the announced support of two 7 9 7 6 A drives o n HP Computer News December 1 . 1982 For Internal Use Only 39 Computer Peripherals H I G H SPEED TAPE D R I V E S PRICE/PERFORMANCE D.G.. WANG\Iy ;/Hp PRIME * * HARRIS BURST RATE IKB/SECI Source: Data Declslons 7/82 H I G H SPEED TAPE D R I V E S 3 0 0 0 Series 40/44/64, the demand for a two-drive price solution has been increasing and feedback from the field has served to further substan tiate this requirement. Along with the hardware redundancy advantages of a twomaster drive package, there is another benefit that makes the twin masters a superior solution t o the master-slave combina tion. In multiple HP 3000 installations, the switchbox ( 2 6 0 7 5 A ) can be used on each 7 9 7 6 A . and thereby gain substantial flexibility in sharing the drives between systems. lmportantly. the drives can be shared in tandem or switched t o one drive per system for single drive uses. A master-slave/combination does not allow the freedom of splitting the drives up for use by separate systems (wherever the master goes, the slave goes). Sell with confidence that the 7 9 7 6 A is price/performance competitive. Should you need further information, call Greeley Sales Development. PRICE/PERFORUANCE Master i Slave Master / Master SDD Selling the HP-GL Plotter Family Cheryl RudolphlSDD Many customers need a family o f plotters for their applications. With HP.your customers have a selection which spans from the inexpensive HP 7 4 7 0 A two-pen plotter to the sophisticated HP 7 5 8 0 A and HP 7 5 8 5 A drafting plotters. When you sell a family o f plotters, remember that there are differences between plotters that a customer should be aware of, especially when upgrading from older plotters to newer ones. B u r s t R a t e IKbisecl Source: 4O Data D e c i s i o n s 7/82 Computer Nen's December 1 . 1982 For Internal ye o n l k 9 Computer Peripherals The first difference is the plotters' HPG L instruction sets. All HP-GL plotters understand a core of the s a k e instructions. The 7 5 8 0 A and 7 5 8 5 A have the largest instruction set, but not all instructions understood by the 7 5 8 0 A and 7 5 8 5 A are also understood by the 7 4 7 0 A or the HP 9872C/T and HF' 7220C/T. SDD has a list of instruction comparisons if you or your customer would like to see it. New Demo Software for Plotters Bryan ButlerlSDD SDD has three new demo software pacs which highligh~tHP's superior graphics capability. Now you can demonstrate the HP 7 4 7 0 A two-pen plotter from the HP-86 personal computer; the HP 7580.4 and HP 7 5 8 5 A drafting plotters from the HP 9 8 2 6 and HP 9 8 3 6 desktop computers; Another difference between plotters is the physical 1ocal:ion of the X- and Yaxes on paper. The orientation o f the axes varies among the plotter product lines. Knowing thisahead of time allows your customers to make programs flexible enough to support each plotter. 0 These two differences are most important to cust.omers that write software, but they indirectly affect customers that u:se packaged software. If your customer intends to buy software, determine beforehand whether the plotter or plotters are supported. Just because one HP-GL plotter is supported on a software package does not guarantee that others will work perfectly. Most of the time you'll have no problem, but always verify for your sake as well as your customer's. and the HP 9872C/T plotters from the HP-86and HP-87 personal computers. The table shown here is an upto-date list of demos for SDD plotters and the HP 9 1 1 1 A GraphicsTablet. If the demo software you need is not available i n your sales office, you can order it by part number from SDD. Demonstration Software for SDD Plotters and Graphics Tablet 0 7 2 2 0 ~14003 (9 Trk. 1600 BPI 0 7 2 2 0 14003 (9 Trk. 1600 BPI Maq Tape) 0 7 2 4 5 ~18002 09872- 18012 (Floppy) (Floppy) 0 7 4 7 0 180 13' (Floppy) 0 7 5 8 0 ~18007' 07580 18003 98458 (Opt (Floppy) 100) T w o Tape 07580 18004 (458 Opts 200 250 2701 (45C 411 Opts Two Tapes 0 7 5 8 0 ~18007' (Floppy1 - 0911 1 18001 9845C (Two Tapes) Keep selling the MP-GL family of plotters. And remember - there are certain differences i n the HP-GL product line. If you helve any questions, please call your San Diego RSE or SSE. 0911 lL18002 98458 (Two Tapes) 0 9 8 7 2 ~18003 98458 (Tape) 0 9 8 7 2 ~18006 9845C (458 Opt. 200.45Cl (Tape) New demo Computer News December 1 , 1982 For Internal Use Only 41 Computer Peripherals VCD Sheet Feeder Support for Customers Who Already Own an Mike PolanskylVCD Hewlett-Packard's dual bin sheet feeder (260 1OD) for the HP 2 6 0 1A became a part of the corporate price list on November I . 1982. 260 1 As with a serial number prefix of 2236Axxxxx, or below, do not have the control electronics required for the sheet feeder. If your customer has one of the earlier model 2 6 0 1As, he needs to order a 2601 OD with Option 0 1 0 to add a sheet feeder. The 260 1OD is the product number for the sheet feeder, and the Option 0 10 is the sheet feeder control electronics upgrade kit. The 2 6 0 1OD costs $ 2 2 9 0 (including freight). Option 0 I 0 adds $ 6 5 0 and includes installation by a customer engineer within HP service zones 1 through 6, generally within 3 0 0 miles of a major HP service center. Quality Printer Usage Recommendations Gary PrcklVCD Let's explore printer usage. These hints can help you match the HP 2602A and HP 2 6 0 1 A to applications. Generally speaking. the 2601 A should provide fourfold the output of the 2602A (1 0 0 pages per day vs. 25). This does not equate to saying the daily usage for each of these products must be limited to this number of pages per day. If, for instance, heat build-up was such that it precluded more usage than this, then this page 42 Computer News December 1, 1982 For ,nterna, use 0.y per day limitation would have to be enforced. Both printers can be run continuously without any significant degradation of the MTBF. The units were designed assuming the above average pages per day output, and service contracts were priced accordingly. The 2 6 0 1A and the 2 6 0 2 A should, therefore, be sold into applications whose average usage will match these recommended times. Any given day can vary from the average. The 2602A's usage will fit word processing applications with HP Series 100. HP Series 200, HP 250. HP 2647F, and HP Series 80. The 2601 A, with dual bin sheet feeder (26010D). should be sold when multiple word processing terminals will be accessing a single word processing print station, as in an HP 3 0 0 0 word processing application. This is just a guideline. A thorough understanding of the customer's application matched against these hints will yield the correct choice. Setting customer expectations, taking the above into consideration, should result in achievement of the customer's satisfaction and full utilization of the expanded opportunities available through our expanded word processing printer offerings. Word Processing Marketplace By the end of 1 9 8 1 , HP had moved into sixth position in the rankings of suppliers to this marketplace: IB M Wang Lanier Xerox DEC HP $502 $454 $190 $148 $143 $113 These rankings are per the Gartner Group estimates for 1981 ( $ = Millions). With the gains made in FY '82, and the new offerings available at the start of FY'83. the progress in this area should stand us very proud. VCD is pleased to offer these important word processing printers. Is Your HP 267 1 A Customer Ready for Graphics? Harold FastlVCD If your customer has an HP 267 1 A Alpha thermal printer and now has a need to print graphics, there is a field upgrade kit that can be used to change it to an HP 267 1G. It is the 267 10G. The option specified is determined by the desired interface. The interface can be the same type as the customer already has on his 267 1A, or it can be a different interface that the customer would like to convert to at the same time that he upgrades. ? The options are as follows: 26710G (Standard) lnterface - HP-IB Option 0 4 0 - RS232C lnterface Option 0 4 2 - Centronics lnterface Option 0 4 4 - HP Parallel lnterface The price for any of these interfaces is $295. Availability is currently six weeks. To really do this upgrade right, you should overlay a 267 1 G label on top of your 2671A label on the front of the printer. If your customer orders this upgrade kit and you would like a 267 1G label, it is available from your VCD Sales Development contact for the asking. Our COMSYS code is 5400. our phone number is 206254-81 10, and the TELNET num- 7 Computer Peripherals bers and support names are as follows: ESR/Canada - Bob Weis, 254-2262 MSR/SSR - Harold Fast, 254-2202 Neely/lCON - Mike Polansky, 254-2329 For other areas of the world, contact any one of us. The Pack Is Back Erin GreenelVCD The VCD Marketing Team has a new game plan for HP customers. It's been dubbed the 2631 P System Expander Pack and kick-off time is December 1. The rules are simple and a sure winner for both you and your customer. If your customer orders seven or more HP' 263 1Bs (a "pack"). we will discount the 263 1 Bsapproximately 17O/o for 21unit cost of $3286. Your customer's 141, A5, or A 6 discount can be applied to the unit "pack" price. For Europe this means that A l , A5, or A 6 discounts are applied on top of the 263 1P factory base price of $22,510. The 2631 B is one tough taskmaster for all sorts of applications. It easily generates fast copies of easy-to-read text, tabular reports, and multi-part forms. And the 263 l B i s so versatile and mobile, it can be moved from one location to another. Here's what your customer will get: Big cost savings Seven, or more, workstation printers fully integrated for maximum convenience and efficiency Fast hard copy output A proven product (6300 hours MTBF) Paper handling versatility Application flexibility Expandability Rugged reliability, and the new pricing strategy make the 2631 B number one. So, get that ball and run! Chi3 A 2631 P order m~ustmeet the following requirements: All printers must be one configuration They must be shipped to one address They must all ship at the same time I Only one CE installation visit is allowed. Computer News December 1 . 1982 For Internal Use Only 43 R E I N H A R O T , t+EL'IUT F?&rdKFUHT ( H E G J O Y HQ) Price Changes ,,;, ,,,, Computer Groups Price Changes Effective December 1, 1982 These prices, effective December 1,1982, will appear o n the Corporate Price List o n that date, available in your office. Prices are US List unless otherwise noted. Orders at old ~ r i c e swill be honored at the factories for 30 davs (or 60 days i n the case o f government quotes, see exception, Ill. GSA) after the effective date o f an increase. A l l quotations, either verbal or written, shall be madeat the new prices upon the effective date of the new price list. The customer should be notified that his order will be honored at the lower price if i t is received within the 30-day grace period. Price decreases are effective imrnediately and inhouse orders shipped 5 working days prior to the announced decrease date will be billed at the new lower price. 98826A 98827A Linear Systems Analysis Waveform Analysis 500 500 495 495 98828A Digital Filter Design 500 495 9702 1JA 97022JA PDS 45/Pascal PDS 45/FORTRAN 3,000 3,000 2.975 2.975 97023JA PDS 45/FORTRAN/Pascal 4,500 4,460 97024JA PDS 35/Pascal 2,700 2,675 97025JA 97026JA PDS 35/FORTRAN PDS 35/FORTRAN/Pascal 2,700 4,200 2,675 4.165 97027JA IEM Macro Assembler 800 795 97028JA Add Pascal to PDS 1,500 1,485 Note: Shaded area indicates price decrease. 97029JA Add FORTRAN to PDS 1,500 1,485 97030JA 9826/36 Multiforth 1,500 1,485 Desktop Computer Division 9703 1JA 9826/36 Multiuser 500 495 97032JA 9826/36 Forth Data Access 97033JA 9826/36 Metacompiler 1,200 1,190 1.190 850 714 510 Upgrade on A600 Systems 1,050 750 Use on M/E/F/A700 Systems 2,940 2,100 Upgrade on M/E/F/A700 1,764 1,260 Product No. Description 98300A Engineering Graphics System/45 98300M EGS/45 Right to Reproduce W/O Sub. 98300R 98301 A Current Price 10,000 7.000 New Price 9,910 Information Networks Division 6,945 9 1 750R Opt. 300 Use on L-Series Systems 9 1 750R EGS/45 Right to Reproduce W/Sub. 7,000 6,945 EGS/45 General Drawing Core 6,000 5,945 EGS/45 Schematic Module EGS/45 PC Module Opt. 301 91 750R Opt. 600 91 750R Opt. 601 91 750R Opt. 700 Graphics Presentations Computer Aided Presentations 9 1750R Opt. 70 1 CAP/45 Right to Reproduce W/O Sub. Upgrade on L-Series Use on A600 Systems C~PJ CAP/45 Right to Reproduce W/Sub. Project Management Forecasting Stat Library 988208 Stat Library PI 98820C Stat Library PI1 98821 A Numerical Analysis 98825A AC Circuit Analysis 925 915 HEWLETT PACKARD Hewlett-PackardComputer Marketing Group, 19320 Pruneridge Avenue, Cupert~no.CA 9 5 0 14 USA. 4 0 8 - 9 9 6 - 9 8 0 0 COMSYS CODE: 5 0 15