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Recommender Systems in E-Commerce ACM E-Commerce 2000 Epinions profile bottom Epinions profile © 2000 Joseph A. Konstan and John Riedl ACM E-Commerce 2000 © 2000 Joseph A. Konstan and John Riedl ACM E-Commerce 2000 Community is Content Epinions earnings Proctor and Gamble Knowledge Management Dating Services Gamezone.com © 2000 Joseph A. Konstan and John Riedl ACM E-Commerce 2000 The Nine Principles © 2000 Joseph A. Konstan and John Riedl October 17, 2000 ACM E-Commerce 2000 © 2000 Joseph A. Konstan and John Riedl ACM E-Commerce 2000 Be a Product Expert © 2000 Joseph A. Konstan and John Riedl ACM E-Commerce 2000 1 Recommender Systems in E-Commerce ACM E-Commerce 2000 TM Hockey 2000 Joseph A. Konstan and John Riedl ACM E-Commerce 2000 Priceline 1 2000 Joseph A. Konstan and John Riedl Priceline 2 2000 Joseph A. Konstan and John Riedl ACM E-Commerce 2000 ACM E-Commerce 2000 Sees 2000 Joseph A. Konstan and John Riedl ACM E-Commerce 2000 Clinique Be a Customer Agent 2000 Joseph A. Konstan and John Riedl October 17, 2000 ACM E-Commerce 2000 2000 Joseph A. Konstan and John Riedl ACM E-Commerce 2000 2 Recommender Systems in E-Commerce ACM E-Commerce 2000 NWA.com Many Touchpoints, One Business 2000 Joseph A. Konstan and John Riedl ACM E-Commerce 2000 2000 Joseph A. Konstan and John Riedl Hertz 2000 Joseph A. Konstan and John Riedl ACM E-Commerce 2000 ACM E-Commerce 2000 B&N 2000 Joseph A. Konstan and John Riedl ACM E-Commerce 2000 CP Box Products, Not People 2000 Joseph A. Konstan and John Riedl October 17, 2000 ACM E-Commerce 2000 2000 Joseph A. Konstan and John Riedl ACM E-Commerce 2000 3 Recommender Systems in E-Commerce ACM E-Commerce 2000 CH Watch What I Do, Not What I Say 2000 Joseph A. Konstan and John Riedl ACM E-Commerce 2000 2000 Joseph A. Konstan and John Riedl Tacit 2000 Joseph A. Konstan and John Riedl ACM E-Commerce 2000 ACM E-Commerce 2000 ReferralWeb 2000 Joseph A. Konstan and John Riedl ACM E-Commerce 2000 Kraft Click-by-Click Marketing 2000 Joseph A. Konstan and John Riedl October 17, 2000 ACM E-Commerce 2000 2000 Joseph A. Konstan and John Riedl ACM E-Commerce 2000 4