StarBand NOVA Pro and NOVA Ultimate Programming and Setup

Transcription

StarBand® SkyEdge Satellite Modem Programming and Setup Guide
Version 1.3
Table of Contents
Modem Overview .............................................................................................................. 3
1.1.
Provided Equipment: ......................................................................................... 3
1.2.
Front Panel View and Description ..................................................................... 4
Modem Rear View............................................................................................. 5
1.3.
2. Configuration and Installation.................................................................................... 6
2.1.
Getting Started .................................................................................................. 6
2.2.
Acquiring Site Parameters Via Partner Place.................................................... 6
2.3.
Connecting the Computer to the Modem .......................................................... 8
2.4.
Configuring the Modem from a file .................................................................. 11
2.5.
Manually Configuring the Modem.................................................................... 12
2.6.
Saving Parameters to a Location for Future Use ............................................ 15
2.7.
Connecting the Antenna.................................................................................. 15
2.8.
Commissioning StarBand SkyEdge Satellite Modem Installation via CVACS. 17
2.9.
Completing the Installation and Registration Process ..................................... 19
3. Monitoring via the SkyManage Web Page .............................................................. 20
4. Troubleshooting ...................................................................................................... 23
4.1.
Indoor Unit (Modem) Troubleshooter .............................................................. 23
4.2.
Outdoor-Unit Troubleshooter........................................................................... 26
5. Ethernet Adapter IP configuration instructions ........................................................ 29
5.1.
Windows XP IP Configuration ......................................................................... 29
5.2.
Windows 2000 IP Configuration ...................................................................... 31
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StarBand SkyEdge Satellite Modem Programming and Setup Guide
Version 1.0
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Modem Overview
1.1. Provided Equipment:
The SkyEdge modem comes complete with all parts necessary to connect to the
customer’s computer. Note that it has an external power supply, rather than just the
power cord needed by previous satellite modems used by StarBand. Included in the
SkyEdge modem box are

SkyEdge Modem

Crossover RJ-45 Ethernet Cable

External Power Supply and Power Cable
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1.2. Front Panel View and Description
Similar to previous StarBand products, the front panel contains six LED indicators.
Unlike the StarBand Model 360 and Model481/484 modems, there is not a PC light to
indicate connectivity between the customer’s computer and the modem. The lights on
the SkyEdge modem are:
PWR = Power
Rx = Receive Lock
Sync = Hub synchronization
On-Line = Hub Connection [Download in progress or modem online]
Tx = Transmit activity
VPN = VPN connectivity indicator [This does not function in StarBand NOVA service
applications. This is for Large Enterprise applications using the same hardware]
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1.3. Modem Rear View
The SkyEdge modem provides a single Ethernet port for connecting the customer’s PC,
similar to the StarBand Model 481 modem. There is no USB port, and the serial port is
not functional for StarBand applications. From left to right, the rear panel contains the
following connections:
RF-IN - Female F-type connector; IFL cable from LNB
Serial Port - Standard serial port. Not used in StarBand applications
LAN - RJ-45 Ethernet for PC connection.
RF-OUT - Female F-Type connector: IFL cable out to ODU
Power Supply - DIN connection for External Power Supply: +24vdc/2.8A
NOTE: There is no power switch. To power up or reset the modem, it is necessary to
unplug the DIN connector from the modem.
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2. Configuration and Installation
2.1. Getting Started
Installation of the Phase III antenna, mounting hardware (Pole or Tri-Mast Wall/Roof),
IFL cabling and the location and connection of the modem will be completed according to
current StarBand installation standards. Some installation may require a 2 watt
transmitter. StarBand will determine if a 2W transmitter is required based on the
customer’s location and will include the appropriate part at the time of shipping.
StarBand SkyEdge and Phase III antenna information and certification testing will be
performed via www.StarBand.com/training as per existing procedure.
The StarBand SkyEdge modem requires configuration via an onboard web based utility
called SkyManage which is accessed via a PC web browser.
Microsoft Internet Explorer 7 is the StarBand supported and recommended browser
Programming a SkyEdge modem requires the following:

Laptop or desktop computer with an available Ethernet adapter

Windows operating system

RJ-45 Cat-5 Ethernet cable. Crossover or “Straight” cables will work.

StarBand SkyEdge modem.

SkyEdge external power supply and power cord

The customer’s modem ID plus either the current configuration files downloaded from
www.starband.com/training or the complete list of configuration parameters available
on Partner Place or from VACS. Remember to take the downloaded files on either a
USB memory stick or a CD – many customer computers will not have 3.5” floppy disk
drives.
2.2. Acquiring Site Parameters Via Partner Place
To obtain the parameters for an installation, login to Partner Place
(www.StarBand.com/Partners), go to Customer Info, select Customer Install Info, and
select the ERN for the account to be installed. The parameters will be displayed as
shown below. Please note all of the additional parameters that may be needed to
complete the configuration. You should print a copy of this page and take it with you to
the installation.
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2.3. Connecting the Computer to the Modem
NOTE: Follow the steps below in their exact sequence. Deviation from this may result in
an unsuccessful installation and configuration of the modem.
Due to the necessity of altering a computers Network Adapter configuration during the
configuration process Spacenet recommends pre-configuring the modem at your shop
prior to installation whenever possible. This should significantly reduce your time on site.
You can program the modem any time prior to installation following the instructions
below. The modem will retain the configuration indefinitely.
Do Not connect the IFL (RX-IN) Receive side cable until the modem has been
configured. Please follow the steps below in sequence when installing and configuring
the modem.
1. Locate a power source and connect the power cable to the wall outlet and to the DIN power
base unit. DO NOT connect the DIN unit to the modem yet.
2. Connect the provided RJ-45 Ethernet cable between the modem and the computer to be
used for configuration.
3. Boot the computer.
4. In order to access the modem’s SkyManage web service the Ethernet adapter to which the
modem is connected must be temporarily hard-coded to a specific IP address. For
information on reconfiguring the Ethernet adapter refer to the instructions located at the
end of the document The IP information is as follows:
–
IP Address – 192.168.1.2
–
Subnet Mask – 255.255.255.0
–
Default Gateway and DNS: Blank
Remember: If you are configuring the modem while connected to a customers PC you
will need to reverse the above configuration once you complete the modem
configuration.
5. Launch Internet Explorer. Go to Tools>Internet Options>Connections and ensure all proxy
settings are OFF [Unchecked]. Okay back and leave IE open.
6. In the Internet Explorer address line type: 192.168.1.1 but DO NOT hit the enter key or click
Go.
7. Connect the DIN power cable to the modem. The PWR indicator will illuminate. The lights
will strobe one time and after approximately 20-35 seconds the TX indicator will blink 10
times. Wait five seconds after the TX blink and proceed to step 8
8. Hit enter or click Go in your Internet Explorer window to browse to 192.168.1.1. The
following page will appear.
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Troubleshooting Tip: If the SkyManage page does not appear, first reboot the
SkyEdge modem. After the TX light blinks 10 times, try to reload the webpage in the
browser window. If you continue to have problems connecting to the modem, check the
Ethernet adapter configuring by opening a DOS window (by selecting Start -> Run and
entering cmd) and typing ipconfig at the C: prompt. If the adapter does not have an
address of 192.168.1.2, you will need to recheck the configuration as detailed at the end
of this document. If the adapter being used shows a Media disconnected message,
verify that the Ethernet cable is plugged directed into the modem and the PC being
used to configure the SkyEdge modem. You should see a green link light on the rear of
the SkyEdge and also on the PCs Ethernet port.
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9. Click on the “Installer” selection in the header line of the web page. You will see the
following:
User Name: inst and Password: $Sat2598$ NOTE: The password must be
entered exactly as shown.
10. Enter
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To use a configuration file downloaded from www.starband.com/training to program the
modem follow the instructions below. To manually enter the parameters skip to the next
section on Manually Configuring the modem.
2.4. Configuring the Modem from a file
1. Click Setup from File on the left hand navigation bar.
2. On the Setup from file page, click Browse.
3. Browse to the location of the correct file (like a USB memory stick or a CD that you brought
the file on) for the cluster/service type the customer has been assigned to and click Load.
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4. Click Setup on the left hand navigation bar. This should return to the Main SkyManage
installation parameter screen.
5. Change the VSAT ID to the ID assigned to the customer.
6. Click Submit button in the upper left hand corner of the main page.
7. When you receive a “Succeeded” message the modem is now configured. Disconnect the
DIN power connecter. You can now complete the outdoor installation and antenna
alignment.
NOTE: The SkyEdge IP modem MUST be power cycled after programming for the new
parameters to take effect. This MUST be done each time any setting within the modem
is changed.
2.5. Manually Configuring the Modem
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1. First make sure that you have all of the parameters for the Cluster and service level the
customer is assigned to.
2. Click Setup on the left hand navigation bar.
3. Enter each of the parameters as described below.
NOTE: The parameters shown in the images below are examples only. These
parameters should NOT be used in manually configuring the SkyEdge IP modem.

VSAT ID = From Partner Place Account Info or VACS

Workgroup Address = From Partner Place Parameters List or VACS
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
Software Group Address = From Partner Place Parameters List or VACS

Manage PID = From Partner Place Parameters List or VACS

Outbound ID = From Partner Place Parameters List or VACS
Boot-Time Options

Software Download = Use default value

Software Download Timeout = Use default value

DHCP = Use default value

ODU Constant Drift = Use default value

LNB Installation = Use default value

ODU Type = Use default value

Frequency = From Partner Place Parameters List or VACS

Data-Rate = From Partner Place Parameters List or VACS

Modulation = From Partner Place Parameters List or VACS

Coding Rate = From Partner Place Parameters List or VACS

DVB Reduce Latency = From Partner Place Parameters List or VACS
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4. Once all of these parameters have been set click the Submit button in the upper left corner.
5. When you receive a “Succeeded” message the modem is now configured. Disconnect the
DIN power connecter. You can now complete the outdoor installation and antenna
alignment.
2.6. Saving Parameters to a Location for Future Use
2.7. Connecting the Antenna
The modem is now ready to connect to the network to complete commissioning.
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
The antenna should be aligned according to your satellite meter. Once you have
confirmed alignment connect the IFL RX-In and RF-Out cables to the modem.

NOTE: Current StarBand SkyEdge installations are on G-27 (previously called IA-7)
@ 129 degrees West.

When the modem is first connected to the antenna after being configured it will take
an initial software download from the hub. During this download, only the RX light
will be on. This software download may take up to 10 minutes. Once it completes
the RX light may go out for up to one minute, after which the SYNC and Online lights
will come on. If after waiting 10 minutes the SYNC light has not come on, please
reboot the SkyEdge modem. If the modem continues to have problems coming
online, please double check the parameters used to program the modem. Note: If
your RX indicator does not illuminate during the first 3 minutes the modem is
connected to the RF cables and has power please remove the DIN power connector
from the rear of the modem, allow the unit to sit for 30 seconds, then reconnect the
power. You should now receive RX and begin your download.

If you are configuring the modem from the customer’s PC you must reverse the Static
IP address assignment to a dynamic configuration. Refer back to the Windows IP
Configuration section and select “Automatically Assign IP Address” in the TCP/IP
properties.

Prior to contacting CVACS for commissioning the modem indicator LEDs should be
in the following state. Allow at least 10 minutes from connection to an aligned
antenna for modem to reach the following state:
–
RX = ON
–
SYNC = ON
–
On-Line = ON
–
TX = May flash occasionally
You can now call into CVACS for commissioning of the modem.
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2.8. Commissioning StarBand SkyEdge Satellite Modem
Installations via CVACS
To commission a StarBand SkyEdge modem, please call:
1-888-424-4121

After listening to recorded message, enter 1 for SkyEdge product menu.

When prompted, enter your Installer ID and Password.

Enter the customer’s Equipment Record Number (ERN).

From the main Menu there are 4 options:
–
Parameters Menu
–
Alignment Menu
–
Get Confirmation Number
–
Finish Later

If modem is configured and ready to be commissioned, select option #2 and perform
an alignment check. If the alignment parameters are met, you will get a message
indicating so.

Select option# 3 for a confirmation number. Please record this number.
Note: It is mandatory to check ASI (Adjacent Satellite Interference) while in the
Alignment Menu (Option# 5). It is critical that you verify the ASI before completing the
installation in order to prevent having to revisit the site. CVACS will not provide a
confirmation number until the Co-pol, Cross-pol and ASI levels all pass the alignment
test.
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2.9. Completing the Installation and Registration Process
After the site has been commissioned and the ASI levels checked, you will need to have
the customer complete the registration process. Have the customer open a webpage to
http://www.starband.net/registration.
1. If prompted, please enter the confirmation number obtained during the commissioning
process
2. Have the customer verify their acceptance of the StarBand Purchase Agreement
3. Have the customer create a StarBand member name and remind them that all
communications from StarBand will be directed to that email address.
4. Once the registration process has been completed, verify that the customer can access the
Internet.
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3. Monitoring via the SkyManage Web Page
This section details what information can be obtained from the SkyManage web page
after successfully configuring the modem and pointing the antenna. (The screen
captures in this section are from different pages on the web interface.)
Accessing SkyManage on a modem that is not online requires the same static Ethernet
IP address configuration as used during programming. As with programming, once your
Ethernet IP is set to 192.168.1.2 you can browse to SkyManage within the web browser
by entering the address: 192.168.1.1.
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Selecting Status from the left hand tool bar show pools the SkyEdge modem for the
current status of many of its functions. If the Outbound is not locked, the modem is
unable to see the satellite or has been configured incorrectly.
If the Outbound and Sync are green but the Satellite link is red there is most likely a
problem with the transmit side of the installation or an incorrect parameter configuration.
If the Satellite link status is green but the Authentication and Backbone link status are
red there is most likely a problem at the StarBand hub.
Note: Under normal operating conditions, HTTP Acceleration will also be ON
Note: Once the modem is online and operational, the customer’s modem IP address
should be used to enter SkyManage rather than the 192.168.1.1 address used for
programming the modem. This will be supplied with the other modem parameters or it
can be acquired by running an IPCONFIG command on an online modem connected
directly to a PC and recording the Default Gateway IP address. Please leave this IP
address with the customer for them to be able to access SkyManage.
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You can check the status of the software download through the Telemetry section of the
SkyManage application, available on the left hand toolbar. If the modem fails to come
online after the initial configuration (and has had the RX light for 10 minutes), you can
check to validate that the software download is progressing. Before calling Tech
Support, please first reboot the modem. If it still fails to begin the software download,
you should recheck all of the configuration parameters.
You can also check the RX signal levels on the Telemetry page
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4. Troubleshooting
4.1. Indoor Unit (Modem) Troubleshooter
Symptom
PWR light is not
illuminated
Problem
No power to modem
Resolution
 Check that modem power cord is securely plugged in.
 Check to ensure the DIN connector is securely plugged
into the modem.
 External power adapter may be defective.
 If other LED indicators are on, or it looks as if the modem
is working properly, but the PWR indicator is not on, it
may be that the LED is at fault. A modem with a faulty
LED should be returned and replaced
Rx light is not
illuminated
Receive signal is not
“locked on”
 Antenna is not aimed correctly.
 Faulty LNB (requires service call).
 Problems in the IFL cable connecting the LNB to the
modem (receive cable) – loose connectors, long cable
run, corrosion, etc.
 Bad local weather (temporary lose of signal).
 Bad weather at the uplink facility (temporary lose of
signal – not a single modem problem).
 Non-weather related uplink outage at Hub (not a single
modem problem).
 IDU not providing 24 VDC
 Faulty LED
 See ODU troubleshooter
 Wrong Modem ID or other configuration parameters
Reset of modem did not result in parameters
becoming active. Power cycle a second time.
Note 1: It is possible that while other indicators (SYN
and ON-LINE) are on, Rx will briefly blink and will
come back on. Usually, this will indicate a temporary
lose of the received signal, or a low quality of the
signal if it happens often.
Note 2: A modem that does not have its received
signal locked will not try to transmit, will not connect
with the hub, and will not support any data exchange
(no ping, no browsing, etc.)
SYN light is not
illuminated when
Rx is illuminated
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Modem unable to
synchronize
 Low quality of the received signal (due to any of the
following: antenna is not aimed correctly, bad LNB,
problems with IF cable, local weather, etc.), which results
in intermittent reception of the synchronization
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 Hub problem: – this is not a single modem problem.
 In very rare situations, if the Rx indicator will come on as
a result of a modem locking on another signal (DVB
signal of similar characteristics from another satellite –
because the antenna was aimed at the wrong satellite).
The modem will never synchronize since no
synchronization messages are carried over this carrier.
This is a rare scenario, which does not happen in normal
operation (post-installation)
 Faulty LED
Note 1: Do not expect to see the SYN indicator come
on, if the Rx indicator is not on.
Note 2: A modem that does not synchronize with the
hub will not try to transmit, will not connect with the
hub and will not support any data exchange (no ping,
no browsing, etc.)
ON-LINE light is
not illuminated
when Rx and
SYN are
illuminated
Modem unable to
establish connection
with the hub
 Bad transmitted signal (due to any of the following:
antenna is not aimed correctly, polarization not set
appropriately, bad ODU (Out-door unit), problems with
IFL cable, local weather, etc.), which results in data not
transmitted to the hub, and thus no connection is
established.
 IDU not providing 24 VDC
 See ODU troubleshooter
 Hub problem: (RF downlink at the hub) – this is not a
single modem problem.
 Bad configuration: if the modem parameters were
entered incorrectly the modem will not connect.
 Hub problem that has to do with the single modem:
modem not built on the Network Management System
(NMS), etc.
 Faulty LED
Note 1: Do not expect to see the ON-LINE indicator
on, if the Rx and the SYN indicators are not on.
Note 2: A modem that does not connect with the hub
will not support any data exchange (no ping, no
browsing, etc.).
Tx light not
flashing
Modem unable to
establish connection
with the hub
 Bad configuration: if the modem parameters were
entered incorrectly the modem will not connect.
 Faulty LED
 Faulty Modem
Note 2: A modem that does not synchronize with the
hub will not try to transmit, will not connect with the
hub and will not support any data exchange (no ping,
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no browsing, etc.)
Cannot browse
Cannot ping
No IP connectivity
 Run ipconfig and verify ip information
 Reboot PC
 Restart modem
 Run ipconfig /renew
 Confirm RJ-45 Ethernet connection between Modem and
Computer.
 Remove any hardware between Modem and Computer
i.e. router/switch.
Cannot browse
Not authorized to use
network
 Verify SkyManage screen matches what is shown on top
of Page 22
 StarBand Technical Support needs to be contacted and
verify modem info on NMS
 Verify site commissioning completed.
Unable to access
SkyManage
when modem is
Off-line
“Page cannot be
displayed” message
in web browser.
 Recycle power on modem and wait for “Tx” light to stop
flashing (approx. 30-45 seconds). At this point
192.168.1.1 will be required to be entered into the
address line of the Internet browser, however prior to
doing this, additional steps must be performed.
1.
2.
3.
4.
5.
6.
7.
8.
Unable to access
SkyManage
when modem is
On-line
“Page cannot be
displayed” message
in web browser.
Right click on Network Neighborhood or My Network
Places (depending on operating system). Click on
properties, when Network Connections window opens, right
click on Local Area Connection and click on Properties.
Scroll down the list until Internet Protocol appears
(TCP/IP). Click on it and then click on Properties.
Record current settings in this screen.
Click on “Use the following IP address” and enter
192.168.1.2 on the IP address line. Enter 255.255.255.0 on
the Subnet mask line.
Click OK twice and close Network Connections window.
Open the web browser and enter 192.168.1.1 on the
address line and press Go which will take you into the
SkyManage menu.
When finished with SkyManage repeat steps 1 and 2 above
and re-enter the settings recorded in step 3 above. Click
OK twice and close Network Connections window.
Disconnect IFL cables from modem
 The IP address of your modem is required to access
SkyManage. If this was not given to you at the time of
install, please contact StarBand Technical Support.
If unable to resolve any of the above problems, call StarBand Technical Support at:
1-888-424-4121
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4.2. Outdoor-Unit Troubleshooter
Symptom
Rx light not
illuminated
Problem
Receive signal is
not “locked” on
Resolution
 It is possible to be receiving a signal from
one of the other satellites located near
customer’s assigned satellite. Move the
antenna in azimuth and elevation slightly until
you locate the assigned satellite and recheck receive lock. This may have to be
repeated a couple times.
Verify polarization is set correctly for the
satellite assigned to this site.
Verify there is not a LOS issue, if so a satellite
change is needed (if available).
Verify cables are not crossed going into the
house. Verify the receive cable (from the LNB)
goes to RF-In, and transmit cable (from the
ODU) goes to RF-Out on the IDU. If cables are
not crossed, use an Ohm meter and check for
continuity and/or shorts in the cabling. . Please
reference FSB SB-0020-1.00 @
www.starband.com/training for additional
information.
Occasionally RF interference from towers,
airports, car radar detectors or military bases
may interfere with the receive signal. If this is
suspected, this should be verified with a
spectrum analyzer. Re-location to shield the
VSAT antenna from the interference may be
required. . Please reference FSB SB-0022-1.00
@ www.starband.com/training for additional
information.
Using a qualified sat meter such as a Birddog.
Make sure the latest frequency’s are installed in
the meter and ensure the correct satellite profile
has been selected.
If signal is strong at antenna but there is no RX
light at modem, verify all barrel connectors,
cables and in-line components such as
grounding blocks and wall plates are installed
properly and fully functioning. Replace
components as necessary.
Rx light not
illuminated
Rx signal Eb/No is
low
Weak Receive
Signal strength at
Antenna or Modem
or low Co-Pol
reading
 Antenna may not be peaked. Adjust azimuth
and elevation for maximum signal strength.
The polarization can be adjusted at the
antenna feed if required but DO NOT adjust
the skew, this setting must be locked down,
no fine-tuning is needed. Note: Skew can be
adjusted for high cross-pol readings (see
section below on High Cross-pol).
 Verify there is not a LOS problem. What
might look like tree branches that partially
block the LOS when the wind blows may
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actually obstruct a clear LOS.
 If signal strength is strong at the antenna, but
weak inside the house, it may be due to a
long cable run. If the cable run exceeds 150’,
an in-line amplifier may be required. Please
reference FSB SB-0015-1.01 at:
www.starband.com/training for this
information.
 Verify that the weather is not heavily overcast
or raining, as this will affect the signal.
 If signal is strong at antenna but week at
modem verify all barrel connectors, cables
and in-line components such as grounding
blocks and wall plates are installed properly
and fully functioning. Replace components as
necessary.
ON-LINE light not
illuminated
Modem unable to
establish
connection with hub
Failed ODU
 This will normally indicate a transmit
problem. Verify the cabling is ok going to the
ODU. A continuity check may be necessary.
 Verify the modem has Receive Lock and
SYNC, this will indicate that the antenna is
pointed at the correct satellite.
 Verify no minor LOS obstructions i.e. tree
branches, power lines, etc.
 Verify modem configuration. Reconfigure the
modem ensuring close observance of all
parameters.
 Please reference FSB SB-0018-1.00 at:
www.starband.com/training for ODU
Troubleshooting.
 Call Tech Support and have them give the
installer a frequency that can be used to
initiate a manual CW test from the site. If
they do not see his transmit, and cabling is
ok, could be a faulty ODU. If they see it, but
still no CON led when CW test is terminated,
have Network Surveillance check the site
parameters.
Reduced
performance or no
performance
Interference with
adjacent
transponder or
satellite
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High cross-pol or
ASI reading
 Verify that the mast (pole) of the antenna is
plumb (straight on the vertical scale). Installer
should use a level to check this. Check it on
one side, then move level 90 and check
again. Any leaning one way or the other
needs to be corrected.
 Verify that the adjustment is set to “H=0” for
horizontal polarity, and “V=0” for vertical
polarity. This may have to be adjusted
slightly to reduce the cross-pol, but must be
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set here initially as a reference starting point.
 Verify the skew setting using Point Dish for
the assigned satellite and the customer’s Zip
Code.
High Cross-Pol
reading
 To correct high cross-pol, the installer should
make small adjustments in azimuth and
elevation. If further adjustment is required,
small adjustments can be made to the skew
angle until VACS reports a minimum crosspol value.
 Make small adjustments to the polarizer until
VACS reports a minimum cross-pol value.
Please reference FSB SB-0019-2.00 @
www.starband.com/training for additional
information.
If unable to resolve any of the above problems, call StarBand Technical Support at:
1-888-424-4121
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5. Ethernet Adapter IP configuration instructions
5.1. Windows XP IP Configuration
Right click My Network Places on the desktop
Select Properties from the drop down menu.
Locate the Local Area Connection icon for the Ethernet adapter to which the modem is
connected. The modem should be OFF at this stage; therefore the connection should
have a red X as shown.
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Right click this icon and select Properties from the drop down menu.
You will see
Highlight Internet Protocol [TCP/IP] and click the Properties button. You may have to
scroll down through the “This connection uses the following items:” list to locate this
entry.
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Configure the next window under the General tab as shown:
Click Ok until you are back in the Network Connections window and then reboot the
PC. Continue to step 5 after the computer reboots.
Remember: If you are configuring the modem while connected to a customers PC you
will need to reverse the above configuration once you complete the NOVA configuration.
5.2. Windows 2000 IP Configuration
Right click My Network Places on the desktop
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Select Properties from the menu
Locate the Local Area Connection to which the modem is connected. The icon should
have a red “X” as shown. Right click the icon and select Properties from the drop-down
menu
You will see:
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Highlight Internet Protocol [TCP/IP] and click Properties. You may have to scroll down
in the “Components checked are used by this connection” window to locate the entry.
After clicking Properties the following window will be displayed:
Configure each field as shown
Click OK until you are back at the Network Connections window. Close this and restart
the computer.
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FCC Compliance Notice of StarBand Equipment
NOTE: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications.
However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:

Reorient or relocate the (radio or TV) receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.
Copyright 2006 Spacenet Inc. All rights reserved. This document may not be reproduced
in whole or in part without the express written consent of Spacenet Inc.
Spacenet®, StarBand® and SkyEdge are trademarks of Spacenet Inc. All other product
names referenced herein are trademarks of their respective owners.
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StarBand NOVA Pro and NOVA Ultimate Programming and Setup

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