Management of Intellectual Property by
Transcription
Management of Intellectual Property by
AUTHOR: MRS IYABO ARINOLA AWOKOYA BEING A PAPER SUBMITTED AS FINAL EXAM AND IN FULFILMENT OF THE MODULE ON INTERNATIONAL PROPERTY (ELECTIVE) FOR THE MBA DEGREE OF THE: ROBERT KENNEDY COLLEGE MANAGEMENT OF INTELLECTUAL PROPERTY FINAL EXAM (August 2, 2010) IP AUDIT COMPANY WEALTH & VALUE CREATION IP POLICY IP BUSINESS STRATEGIES LECTURER: PROFESSOR TANA PISTORIOUS 1 Intellectual Property Final Exam CONTENTS SECTION A ......................................................................................................................................................................................... 4 1. EXECUTIVE SUMMARY ..................................................................................................................................................... 5 2. STRUCTURE OF ESSAY .................................................................................................................................................... 5 3. INTRODUCTION ................................................................................................................................................................... 6 3.1 BACKGROUND .......................................................................................................................................................... 6 3.2 THE ISSUES ............................................................................................................................................................... 7 SECTION B ......................................................................................................................................................................................... 8 4. 5 6 IMPORTANCE OF INTELLECTUAL PROPERTY ........................................................................................................... 9 4.1 WHAT IS INTELLECTUAL PROPERTY ................................................................................................................. 9 4.2 INTELLECTUAL PROPERTY RIGHTS PORTFOLIO ........................................................................................ 10 4.3 IMPORTANCE OF IP GENERALLY ...................................................................................................................... 12 4.4 IMPORTANCE OF IP TO BERTRAM ................................................................................................................... 12 4.4 INTERNAL/EXTERNAL THREATS FACING BERTRAM CHEMICAL ............................................................. 13 AUDIT OF BERTRAM’S IP RIGHTS ................................................................................................................................ 14 5.1 WHAT IS AN IP AUDIT? ......................................................................................................................................... 14 5.2 WHEN TO CONDUCT AN INTELLECTUAL PROPERTY AUDIT ................................................................... 14 5.3 IP VALUATION METHODOLOGIES ..................................................................................................................... 15 5.4 BERTRAM’S IP AUDIT ............................................................................................................................................ 16 BERTRAM CHEMICAL’S IP PROTECTION AND MAINTENANCE STRATEGY ..................................................... 19 6.1 STATUS QUO FACTS ELICITED FROM CASE STUDY .................................................................................. 19 6.2 WHY DOES BERTRAM CHEMICAL NEED TO FORMULATE AN IP STRATEGY? .................................... 20 6.3 IP STRATEGIES GENERALLY .............................................................................................................................. 20 6.4 OVERVIEW OF CURRENT IP PROTECTION AND MAINTENANCE STRATEGIES .............................................................. 21 6.5. INTERNAL AND EXTERNAL STRATEGY SITUATION ANALYSIS: .................................................................... 22 ASSESSMENT OF BERTRAM’S STRATEGY ISSUES- PRESENT AND FUTURE .................................................... 22 6.5 AN IP STRATEGY FOR BERTRAM CHEMICAL ................................................................................................ 23 7. CONCLUSIONS AND RECOMMENDATION ............................................................................................................................. 24 8. BIBLIOGRAPHY ................................................................................................................................................................. 25 2 Intellectual Property Final Exam TABLE 1: INTELLECTUAL PROPERTY PORTFOLIO .......................................................................................................... 10 TABLE 2: LITIGATION ON IP INFRINGEMENT UNDERSCORING IMPORTANCE OF IP ASSETS TO BUSINESSES .............................................................................................................................................................................. 12 TABLE 3: CURRENT IP VALUATION METHODOLOGIES .................................................................................................. 15 TABLE 4: BERTRAM CHEMICAL'S IP AUDIT ........................................................................................................................ 17 TABLE 5: IP STRATEGIES ....................................................................................................................................................... 21 TABLE 6: BERTRAM'S IP STRATEGY ANALYSIS ............................................................................................................... 22 FIGURE 1: IP VALUATION OF SOME TECHNOLOGY COMPANIES .................................................................................................... 16 FIGURE 2: RECOMMENDED IP PROTECTION AND MANAGEMENT STRATEGY ...................................................... 24 3 Intellectual Property Final Exam SECTION A 4 Intellectual Property Final Exam 1. EXECUTIVE SUMMARY Bertram Chemical (1982) Co. Ltd a family-owned, Thailand based company engaged primarily in the production of non-chemical herbal products (oils and balms and other mint products) is faced with Intellectual property challenges and requires consultancy services on how to understand the modern concept of Intellectual Property Rights, identify different types and forms of Intellectual properties generally, be able to zero in on those Intellectual Property rights available its company through a properly structured and professional Intellectual Property Audit and thereafter to be able to devise an Intellectual Property Protection and Management Strategy that will deliver value for the company. Hitherto, the company appeared not to have appreciated the potentials of IP to deliver value through strategic alliances. Also, the value of money spent on Research and Development by Bertram is not being leveraged for additional value through standalone Patent generation, registration and licensing and the Trademarks owned by the company are being infringed with impunity with the company seeming incapable of taking credible action to protect its property leading to the inevitable conclusion that the company has no strategy for IP Management and Protection. The conclusions from the essay are that there is immense potential for growth in the alternative medicine market worldwide and that Bertram Chemicals is well positioned to take advantage of the growth. However for such value, Bertram must make Intellectual Property Protection and Management Strategy central to its business strategy. In particular the Essay examines the following specific issues: • • • • • 2. Bertram Chemical’s aptitude in understanding the modern concept of intellectual Property as being part of credible assets of a company. The requirement for strategic management of Intellectual Property. What actions need to be taken to protect Bertram’s market leadership especially as related to it Intellectual Property. The need for an Audit of Bertram’s Intellectual Property. The varied Intellectual Property Protection and Maintenance Strategies available and the recommendation on which would best suit Bertram Chemicals. STRUCTURE OF ESSAY This Essay comprises three (3) sections, A and B respectively. Section A is introductory to the Bertram Chemicals (1982) Co. Ltd (hereafter called “Bertram Chemicals” or “Bertram” case study. It provides a summary of the facts as well as the issues that are germane to Bertram’s Intellectual Property Rights (IPR) protection and management. Section B answers the questions posed by the Examiner. It is structured into 3 parts -1, 11 and 111 in accordance with the instructions with each of the parts providing answers to the specific questions posed. It also provides conclusions and recommends an Intellectual Property (IP) Strategy for Bertram. 5 Intellectual Property Final Exam 3. INTRODUCTION 3.1 BACKGROUND Bertram Chemical’s growth in the homoeopathic non prescription herbal products market is nothing other than remarkable. The company is a family business, with three sisters, Supeeya, Titima and Suwanna at the helm as Production Director, Finance and Administration Director and Marketing Director respectively, having joined their father Booncha Emiakpul in the management of the business. The company’s main product, the Siang Pure Oil and derivative balms remain traditional Chinese nonchemical based herbal oils produced on formula guarded by trade secret. The company’s history dates to 1963 with the start of the production and marketing of the Siang Pure oil by Booncha trading under the name and style of Chakrintr Limited Partnership. When the girls joined the company in 1982, it was then incorporated as Bertram Chemicals (1982) Co. Ltd. This family owned business however has a business turnover of Bt600 million in a market size that it estimated to grow worldwide into the trillion dollars segment. Hitherto Bertram’s market size and segmentation was in the home country of Thailand and later became regional covering the whole Asian region, but the growth has become worldwide with the industrialised nations being touted as a major growth pole. Africa also remains a very promising market for growth because of the poverty level which predisposes the population to favour alternative medicine as cheaper treatment option. Bertram is the market leader in its Herbal oil product line and in 2009, the company realised more than 50% of its sales from export. But like all success stories, challenges have arisen to threaten Bertram’s position as market leader. Following in the wake of success, Bertram has attracted both free loaders and genuine competitors. The Trademark of Siang Pure Oil is being infringed with impunity and with detrimental effects and almost with sinister motives. When it is infringed in the home country of Thailand, Bertram finds enforcement of its rights difficult because the authorities, just as in most developing countries appear incapable or unwilling to enforce intellectual property rights. Because Bertram’s trademarks are not registered in all the countries where it trades, enforcing protection is also difficult although Bertram does not seem to wish to aggressively defend its Trademark abroad. The latest threat to Bertram is from the excessive trading on the internet platforms such as Ebay which opens the products to a wide market in the world. Sadly Bertram will not see much of the profits in those trade lines because the distributors rather than Bertram offer the products for sale often at exorbitant prices thereby making the competitor’s products appear so much cheaper than Bertram’s. An additional fallout from the Internet trade is the fact that some unscrupulous but internet savvy competitors register websites with domain names that contain the Siang pure oil used in a derogative manner such as the www.siangimpureoli.com or www.siangpureoilstinks.com. With the aid of mega tags traffic seeking herbal oil products is directed to these websites where they are treated to derogatory statements and falsehood about the quality of Siang Pure oil. For a product that was awarded the GMP mark for quality and recognised worldwide for its quality this is real threat. Bertram Chemicals have developed other products, although the contribution to market share for the company is a little under 20%, yet in view of the expected growth of the herbal market in the future, the company envisages that the products will have significant impact on future growth and is interested in exploring this product line- the Peppermint field line, for a younger generation market. In the light of this background details, it is imperative that Bertram develops an IP protection and maintenance strategy that will stand the company in good stead to keep the competitors under check, and to grow its IP rights and appropriate them for progress of the company. 6 Intellectual Property Final Exam 3.2 THE ISSUES The following issues have been identified in this case study: • • • • • • • • • • Whether Bertram Chemicals understands the modern concept of IP as being part of credible assets that a company has and ought to protect. Whether there is any IP protection and maintenance strategy in place in Bertram. Whether the company has done all it can to protect its IP in total given the fact that its products are marketed worldwide through various distribution networks. Whether the company has done credible justice to enforcing its IP rights locally and internationally. Whether in the modern world of the Internet the company appreciates the weakness of protecting IP rights that are registered locally from being infringed internationally. What actions need to be taken to protect Bertram’s market leadership especially as related to it IP assets. Whether the company appreciates that IP covers a lot more than Trademarks and Trade secrets. Whether there has been any Audit of Bertram’s IP or a pressing need is felt to do so and whether the company appreciates the need for a proper audit of the company’s IP portfolio. What remedies are open to the company to take against the persons who infringe on its property rights? What IP Protection and Maintenance Strategy best suits Bertram? 7 Intellectual Property Final Exam SECTION B 8 Intellectual Property Final Exam PART 1 4. IMPORTANCE OF INTELLECTUAL PROPERTY 4.1 WHAT IS INTELLECTUAL PROPERTY IPR resides in persons who have created some intangible assets but have managed with the support of the law whether national and/or international and tradition to clothe them with some form of tangibility. As the word Intellectual implies, the asset created must have come from the intellect of someone. The morale behind IPR is that if a person makes a discovery through his intellectual pursuit of knowledge and the discovery will be of benefit to other people and may result in commercial value, then such a person should own the rights to use such property to his advantage and to appropriate same for commercial advantage. IPR laws and conventions weigh the rights of the owner of a property to exclusivity and value creation against the rights of the populace to use the knowledge created for whatever means and concludes that while the property owner may not exclude the legal use, he or she may exclude the illegal use and may surely allow the legal use to some commercial advantage such as sale, license, user charges, production of goods etc. But the purview of IP is still largely a work in progress since technological advancement daily challenge the definition of IPR. It appears thus that there was wisdom in the definition of IP by the Convention Establishing the World Intellectual Property Organization, or "WIPO", wherein the States that drafted the Convention chose to offer an inclusive list of the rights relating to: “Literary artistic and scientific works; performances of performing artists, phonograms, and broadcasts; inventions in all fields of human endeavour; scientific discoveries; industrial designs; trademarks, service marks, and commercial names and designations; protection against unfair competition; and "all other rights resulting from intellectual 1 activity in the industrial, scientific, literary or artistic fields .” (World Intellectual Property Organization, 1967, July 14). But the modern world of technology continues to challenge the efficacy of legal protection of IP, with activities on cyberspace moving at too fast a pace for the law to comprehend and as such design a befitting control system. The argument has been raised whether it might not be fortuitous to adopt a wait and see attitude to the development of IP and technology so as to fully grasp the magnitude of the challenges that the law will face in attempting a holistic control. For example copyright was thought to relate to only materials fixed in a form and lawyers have been trying to see ways in which to fix the world of computer programmes and source codes which are written in a computer code in order to offer protection on the Internet. But it must be admitted that it is rather not so easy to broaden the meaning of “fix” in order to let computer software and other codes and language fit into copyright or patent, rather another way may be to expand the meaning of copyright or to create another type of IP that relates to computer programming and the Internet. The ease of copying technology based IP means that the law is failing to protect IPR in computer software efficaciously. Companies such as Microsoft discovered this weakness of the law in developing nations where flagrant infringement of copyright thrives as a business. Many companies have grasped that IP fits in very snugly with this technology driven age, being clothed with intangibility as ephemeral to less discerning technology novices as the language of computer geeks to most people. The world has clothed intangibility with tangibility and ephemeral assets such as IP (literally the Brain) are valuable. It does make sense that every company that does rely on innovation, the ideals of thinking and researching and product innovation must recognise these activities as their assets that can be exploited for gain and must thus in similar manner as tangible assets (land, buildings, machinery, cars, etc) protect these “intellectual” assets such as results of research, written word or 1 : "Small business - FAQ - USPTO Stopfakes.gov." <http://www.uspto.gov/smallbusiness/about/faq.html. N.p., n.d. Web. 2 Aug. 2010. 9 Intellectual Property Final Exam programme, scientific discovery, advancement of a discovery, biotechnology discovery or advancement, genetic engineering discovery and computer “abracadrabra.” 4.2 INTELLECTUAL PROPERTY RIGHTS PORTFOLIO IPRs cover a wide range of assets. Bertram however appear only to understand Trademark or dress mark as it is called in Thailand. Because of this poor understanding the company appears ill-equipped to protect and defend its IP rights since no audit appears to have been done and no strategy in place to appropriate their IP Portfolio to any advantage. Table 1 following gives a full range of all IP rights that are available in the current age and briefly discusses each one: Table 1: Intellectual Property Portfolio IP Right 1 Copyright 2 Related Rights 3 Trademarks Definition, Purview, Benefits & Process of Rights Acquisition • An original work in a fixed and visible form such as books, other written word, paintings, sound recordings, films, musical dramatic works, websites, sculptures, videos, maps etc. • What is protected is an idea to which expression has been given and not the idea itself. The sign © is used to denote copyright. • Right Inherent and automatic requiring no registration in a number of countries 2 following the Berne Convention but in the US it is registered by the US Copyright 3 Office • Copyright entitles owner to derive benefits as with other property to sell, license, transfer, or refuse the use in an immoral or other illegal manner. • Copyright protection subsists for the life of the owner and for an additional 50-75 years thereafter on country wide average. • Naturally inherent just like copyright as long as work is fixed and the original copyright permission is received or content is in the public domain. • Like copyright it allows the owner rights of transfer, sale, license etc. • Unlike copyright, it only subsists for 20 years from the date of production. • Word, symbol, device, logo or slogan by which a business is distinguished and recognised as against others. • Veritable marketing tools that owner may use to advantage to denote quality, class, uniqueness etc. and thus represents a valuable asset to a company • Examples are the Coca-cola logo, the Colonel’s face on every Kentucky Fried Chicken franchise, the Red Cross logo and the Olympic logo. 6 • The British register of Trademarks will not accept applications for marks which are taboo, against the law or offensive. Protection is territorial so it must be registered in all nations that a business trades. 7 • Registration process dual, via the International Route under the Madrid Protocol and the European Route through an application for a European Community trade 8 mark• Trademarks are renewable every 10 years 2 Regulations covering Right • Berne Convention • National Regulations. • Common Law • Rome Convention 4 1961 • TRIPS agreement. 5 • WPPT • Paris Convention • TRIPS Agreement. • The Trademark Law Treaty (TLT) was adopted in 1994 • National laws • Common Law Berne Convention for the Protection of Literary and Artistic Works of September 9, 1886, completed at PARIS on May 4, 1896, accessed through http://www.wipo.int/treaties/en/ip/berne/trtdocs_wo001.html 3 www.copyright.gov 4 Rome Convention for the Protection of Performers, Producers of Phonograms and Broadcasting Organisations 5 WIPO Performances and Phonograms Treaty (WPPT) 6 http://www.ipo.gov.uk/myip.pdf 7 The Madrid Protocol is controlled by the World Intellectual Property Organisation (WIPO), which is based in Geneva, Switzerland. There are at least 70 countries subscribed. It requires that an application to be made first to the national registry as basis for an international application or simultaneously to the WIPO office. The system means all subscribing nations are taken to have received an application in their own nations. A grant in the applicant’s nation is not a grant in other nations, but if after a period of time, other nations do not object to the trademark 7 application, then mark will be protected in the countries as well. 8 An application is made via the Office for Harmonization in the Internal Market (trade arks and designs) (OHIM). The Community trademark gives protection in all European Union (EU) countries. 10 Intellectual Property Final Exam 4 Patents 5 Industrial Designs 6 Unfair Competition 7 Trade Secret 8 Geographical Indication and Appellation of Origin 9 Protection of New Varieties of 14 Plants 10 Traditional Cultural Expressions • The symbol ® denotes a registered trade mark. • Patents are inventions that are novel and are able to translate to industrial usage. • All processes, descriptions, drawings, technical details that define invention must be documented and number of patents that may be granted identified. • Application must be filed in the Patent Registry of the applicant’s country or must be 9 submitted to any of the contracting nations under the PCT or on a regional basis under the European Patent Organisation. • Patent rights are territorial so for protection in other nations, patent must be registered in all the countries where Patentee does business. • A PCT application is initially processed as a single application. An international search report and written opinion is given to applicant and application is published around 18 months from the earliest priority date. The applicant then has to process 10 application separately in each country. • Patents cannot be granted for things “falling under the category of: a scientific or mathematical discovery, theory or method; a literary, dramatic, musical or artistic work; a way of performing a mental act, playing a game or doing business; the presentation of information, or some computer programs; an animal or plant variety; a method of medical treatment or diagnosis; anything immoral or contrary to law.” 11 (Intellectual Property Organisation UK, 2010) • Design relates to the physical appearance of an item and not to its functionality. It applies to both industry related designs (not patents) as well as handicraft. The protection lasts for 5 years in the first instance in the UK and is renewable for five year terms thereafter for a maximum of 25 years. it looks. It must be registered • The Paris Convention defines it as “any act of competition contrary to honest 12 practices in industrial and commercial matters” • Acts that create or are capable of creating confusion About a company, its trade and practice, patents and acts that are false allegations or torts such as passing off, free riding or the divulging of a trade secret etc are all unfair practices. • Unfair competition is not an IPR but rather an IP Protection. • A trade secret is a confidential business or manufacturing information which gives the business a competitive advantage and through which profit or some commercial reward results. • A trade secret must be kept secret unlike Patent which must be revealed. The burden of protecting the Trade Secret rests with the owner. • Trade secrets relate more to formulas for making some things for example CocaCola’s secret formula for its concentrates and KFC’s mix and blend of spices. • “A geographical indication points to a specific place or region of production that 13 determines the characteristic qualities of the product that originates therein.” It is important that the product derives its qualities and reputation from that place. Since those qualities depend on the place of production, a specific "link" exists between the products and their original place of production. • An appellation of origin is a special kind of geographical indication, used on products that have a specific quality that is exclusively or essentially due to the geographical environment in which the products are produced. The concept of geographical indication encompasses appellations of origin. • The IP acknowledges the effort and achievements of breeders of new plant varieties by giving them, for a limited period, an exclusive right. • To obtain such, protection, the new varieties must satisfy specific criteria. • The organization overseeing the protection of new plant varieties is referred to as UPOV, which is an acronym derived from the French name for the organization, Union internationale pour la protection des obtentions végétales. • The TRIPS agreement allows three types of protection: patenting, special (“sui generis”) system related to plants or through a combination of both. • Currently a work in progress but seeks to protect knowledge base on traditions and cultures of specific areas from exploitation by persons outside the knowledge centres. Such knowledge could include traditional alternative herbal therapies. • National Laws • Patent Cooperation Treaty • National Laws • National Laws TRIPS Agreement National laws • Paris Convention • European PDO and PGI systems • National Laws • 1958 Lisbon Agreement TRIPPS Agreement 9 Patent Cooperation Treaty-‐Done at Washington on June 19, 1970, amended on September 28, 1979, modified on February 3, 1984, and October 3, 2001-‐accesed through http://www.wipo.int/pct/en/texts/articles/atoc.htm 10 http://www.ipo.gov.uk/types/patent/p-‐manage/p-‐abroad/p-‐worldwide.htm 11 12 http://www.scribd.com/doc/16894086/Intellectual-‐property-‐explained-‐UK-‐ Paris Convention Art.. 10bis 13 14 http://www.1000ventures.com/business_guide/ipr/geo_indications_main.html http://www.scribd.com/doc/28125894/Study-‐Note-‐This-‐Module-‐Should-‐Take-‐Around 11 Intellectual Property Final Exam 4.3 IMPORTANCE OF IP GENERALLY There is a popular statement in IP to the effect that “if you don’t own it, you can’t defend it”. The basis of a suit in court to enforce an IP right can only be that the plaintiff believes he has the legal right to the property and that such a right is being infringed upon. Apart from this, the value of an IP would never really become a point of contention for any reason unless ownership is claimed by someone. All these underscore the need for ownership of IP generally. Table 2 below summarizes some of the reasons why IP is important and some landmark decisions in courts on IP. Table 2: Litigation on IP Infringement underscoring importance of IP Assets to Businesses Source (Lang, 2001) 4.4 IMPORTANCE OF IP TO BERTRAM It is in Bertam’s best interest to appreciate the importance of IP to its company’s growth. A company’s competiveness can be augmented if its IP is properly harnessed along such lines. Products of the intellect are special and oftentimes unique and it is only logical that the owner should benefit from the products rather than that free loaders should profit. In Bertam’s case, the Siang Pure Oil is indeed made from a combinations of produce all converted into oil. The blending of the ingredients gives it its special formula and allure, the word pure refers to the quality of the production which is that its oils have no adulteration. Siang Pure Oil’s formula is protected by trade secret, but the competitors’ inability to decode the secret formula has not stopped them from producing inferior quality oils and passing them off as of similar quality to Siang’s, thereby riding on the reputation of Siang and the area of production (Asia) as credibility for their products. The competitors’ acts are even more sinister, as unfair practices are rife. The internet based sales point is used to denigrate Siang’s products as inferior while using the name of Siang to divert customers to their own inferior products. Siang appears helpless against this erosion of its competitive edge and they watch market dominance reducing and sales forecasts dicey. In order to be able to use IP to advantage Bertram must truly understand the concept of IP as valuable business assets with real financial value and the company must take the following actions: 12 Intellectual Property Final Exam • Audit and value all its IP rights. • Adopt an IP Protection and Management Strategy that will: o protect its IP rights against infringement; o Defend in the courts the company’s sole right to use the IP or sell to someone else for pecuniary rewards; o stop others using, copying, subjecting it to unfair trade practices o earn royalties by licensing its IP rights • Exploit IP in other avenues such as forming strategic alliances that can promote its business interests. 4.4 INTERNAL/EXTERNAL THREATS FACING BERTRAM CHEMICAL • • • • Is the continued protection of Siang products best served by trade secret which hides the formula from the world or would patenting offer better protection? How can Bertram secure and ensure the protection of the Trade Secret? The digital technology which has turned cyberspace into a boundary-less global world makes legal jurisdictions difficult to define and prosecution difficult. How does Bertram ensure protection and defence of it IP rights when it only has its trade dress registered in its home country with an application pending in the USA, but its products are sold worldwide via the Internet? 13 Intellectual Property Final Exam PART 2 5 AUDIT OF BERTRAM’S IP RIGHTS 5.1 WHAT IS AN IP AUDIT? An audit in its ordinary sense means an evaluation of something, or someone or some process, system or project. Thus we have Project Audits, Project appraisal, financial audit etc. An IP Audit is an appraisal, measurement, identification and evaluation of the Intellectual Property Portfolio of a company for purposes of determining their comparative advantage and importance to the company’s financial health and well being. Just as audits connote some accounting, an IP Audit also takes into cognisance the financial value of the IP portfolio. Thus an IP Audit should identify, classify, and measure the value of IP and be the basis for which an IP strategy may be formulated and the IP appropriated for benefit. Ian Cockburn (Cockburn) defines an IP Audit as “a systematic review of the IP assets owned, used or acquired by a business. Its purpose is to uncover under-utilized IP assets, to identify any threats to a company’s bottom line, and to enable business planners to devise informed strategies that will maintain and improve the company’s market position.” With this very encompassing definition it is imperative that all companies actually develop strategies to continually smell their cheeses to see that none is going stale and that they are still valuable and to formulate strategies for increasing value that the IP may generate to company. An IP Audit is best conducted by people who have the know-how and the team should comprise people from within the company and external persons, a lawyer and an IP specialist. The IP Audit properly so – called should examine the following: • • • • • • • • • • 5.2 Whether all IPs real and potential, owned by company have been properly identified Whether the IPs are genuinely owned by the company and are legally secured by registrations or the stage of applications for registration. Relative health and security of the IPs such as lifecycle, when renewals are due, likely technological changes that may challenge relevance, the competitors’ actions and policies that may undermine future relevance of IP etc. Identification of the IPs of other companies that the company being audited is using and whether proper licenses were obtained for their use. Whether the company has commenced licensing of its IP to other users and if not whether there are some such IPs that could be commercialised through licensing. Terms of existing license agreements. Agreements with Distributors of company’s products containing terms and conditions that will prevent unauthorised divulging of trade secrets or IP of the company. Co-development agreements with other companies for R & D. Employment arrangements and contracts, particularly for those employees that are involved in R & D and such valuable to the development and maintenance of trade secrets of products or patentable materials. Company procedures in place to prevent, for example, accidental disclosure of trade secrets WHEN TO CONDUCT AN INTELLECTUAL PROPERTY AUDIT 15 Attorney Leslie J. Lott identified several appropriate times in the life of an organization for intellectual property audits as follows: 15 http://ezinearticles.com/?The-‐Intellectual-‐Property-‐Audit-‐-‐-‐Finding-‐What-‐You-‐Have-‐(Part-‐II-‐of-‐V)&id=567158 14 Intellectual Property Final Exam • • • • • 5.3 When starting a new IP Management Strategy. During Merger, Acquisition, Significant Stock Purchase. Transfer or Assignment of Interest in Intellectual Property. Licensing Program. Significant Change in Law. IP VALUATION METHODOLOGIES There has always been skepticism about whether intangible asset valuation is an art or a science and whether the methods of valuation actually give a credible valuation. Bridgehead International Limited concluded in an article (Bridgehead International Ltd) that Valuation of Intellectual Property is not a precise art and as such it is usually wise to use several valuation methods as virtually all of them employ 16 varying considerations leading to different values. Caroline Woodward (Woodward) posits however that valuation of Intellectual property is possible and that employing the right method will lead to a market fair value. The Table below shows the various methods used in valuing IP Assets currently. It is always advisable that at least two methods should be used in combination or in comparison. Table 3: Current IP Valuation Methodologies Valuation Method 1. Cost Approach 1a. 1b. Reproduction Cost Replacement Cost 2 Income Approach 3 4 Market Approach Excess Operating profits 5 Cost savings 6 Royalty 7 Royalty savings method 8 Hybrid Description The cost approach aggregates all costs used in producing an IP and determines it as the value of the IP. Method is however universally adjudged not quite accurate. Two types of cost approach have thus been differentiated as being cost of Reproducing the IP or cost of Replacing Aggregate same. The important factor in either of the two approaches is that the 17 valuation be done at the current period and not done historically. The logic of cost approach is that no investor would pay more money than what it would cost him to reproduce or replace the asset. This approach looks at the ability of the IP to generate revenues or cash flow. Seeks to establish the net present value (hence use of discounted cashflow). It also uses Decision tree analysis (DTA)-based on an underlying DCF analysis and moves further to take into 18 consideration flexibility available. The market approach values the asset based on comparison with sales of similar assets. “The excess operating profits method determines the value of the intellectual property by capitalising the additional profits generated by the business owning the property over and above those generated by similar businesses, which do not have the benefit of the 19 property.” The cost savings values IP by calculating the present value of the cost savings that the business expects to make as a result of owning the asset. calculates the value of IP according the royalty rates that have been applied to similar technologies. With this method, the inventor would typically receive a return on sales of the final product, with risk being shared between the inventor and the 20 developer. The royalty savings method is based on the principle that, if the business did not own the asset, it would have to in-license it in order to earn the returns that it is earning. Alternatively the business could out-license the asset if it did not wish to use it. The value of the asset is calculated based on the present value of the royalty stream that the business is saving by owning the asset. The Hybrid Approach uses the value of a technology to be determined by a combination of 21 the income and market approaches. 16 Caroline Woodward is with Price Waterhouse. Has been involved in carrying out business valuations for privatisations and for more traditional M&A situations and assisting companies in many countries to prepare accounts in accordance with International Accounting Standards in Central and Eastern Europe. 17 David Drews: Intellectual Property Valuation Techniques http://www.ipmetrics.net/IPVT.pdf 18 Christopher M. Kalanje, (Consultant, Creative Industries Division, WIPO): Valuation of Intellectual Property Assets http://www.wipo.int/edocs/.../en/.../wipo_smes_ge_07_www_81581.ppt -‐ 19 20 Caroline Woodward: IP Valuation http://www.buildingipvalue.com/n_special/70_74.htm Class resources: Unit V-‐Valuation of IP 15 Intellectual Property Final Exam 9 Other methods Industry Standards Method, Rating/Ranking method, Rule of Thumb, method, Discounted Cash flow Analysis with Risk-Adjusted Hurdle Rates Method, Advanced Tools Method and 22 Auctions Method. As seen above, the conclusion reached by the Bridgehead article holds true, that valuation of IP is presently still more of an art than exact science. This writer’s position is that valuation should be demand driven and it should be the amount that the buyer or investor would be prepared to pay in desperation, that it, the seller should use other methods to have a sort of reserve price (base level) and attempt to get the buyer to pay much higher than that. This differs from an auction method which presupposes that there will be many contenders and the valuation would go to the highest bidders. The method being advocated would put the burden of valuation on the buyer who would have to conduct its due diligence and valuation to arrive at a value that the owner of the IP will be prepared to accept. 23 Figure 1: IP Valuation of some Technology Companies 5.4 BERTRAM’S IP AUDIT From the case study detail the following table represents all the current present and potential IP portfolio of Bertram Chemicals. 21 Class resources: Unit V-‐Valuation of IP Methods suggested by (Anatole Krattiger and Stanley P. Kowalski Unit 9 Strategic Management of IP Assets http://binas.unido.org/moodle/) –class resoures-‐Unit V-‐Valuation of IP 22 23 http://consultaglobal.wordpress.com/2007/11/ 16 Intellectual Property Final Exam 1 1.1 1.2 1.3 1.4 1.5 1.6 1.7 1.8 1.9 1.10 2 2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 2.9 2.10 3. 3.1 INTERNAL ASSETS 24 Trade Secrets Siang Pure Oil (Formula 1) Siang Pure Balm (derivative of Formula 1) Siang Pure Oil (Formula 11) Siang Pure Balm (derivative of Formula 11) Siang Pure Inhaler Peppermint Field Balm Stick (original) Peppermint Field Balm Stick (Green Tea) Peppermint Field Gel (Original) Peppermint Field Gel (Green Tea) See Chuan Oil Trademarks Siang Pure Oil Red Siang Pure Balm Red Siang Pure Inhaler Siang Pure Oil White Siang Pure Balm White 4. 4.1 4.2 4.3 5 5 5.1 5.2 5.3 5.4 5.5 5.6 6 Peppermint Field Balm Stick (original) Peppermint Field Balm Stick (Green Tea) Peppermint Field Gel (Original) Peppermint Field Gel (Green Tea) See Chuan Oil Patents Drug Patent for Asthma and upper respiratory diseases from results of R & D tests of Siang Pure Oil Designs Siang Pure Oil Bottles See Chuan Oil bottles Peppermint product designs Copyright All company records, charts, software Formulas in written form Manuals and Translations Publications Training documents Publications Training Materials Geographic Indication 7 Traditional Knowledge PRODUCT LIFE (YR) 25 Trade Secrets Trade Secret Trade Secret Trade Secret Trade Secret Trade Secret Trade Secret Trade Secret Trade Secret Trade Secret IMPORTANCE Very Important Very Important Most Important Very Important Important Important Emerging Emerging Emerging Emerging 4+ (renewable) 4+ (renewable 4+ (renewable) Do not appear to have been registered because only the red is registered Not registered Not registered Not registered Not registered Not registered Not yet comprehended Not registered Not registered Not registered Inherent rights Inherent rights Inherent rights Inherent rights Inherent rights Inherent rights Inherent rights EXTERNAL ASSETS 8 Product Brands 9. Product Certification 9.1 GMP (Good Manufacturing Practice) standard, established by the World Health Organization (WHO) and implemented by Thailand’s Food and Drug Administration (FDA) for quality and safety. Halal seal of quality meaning process of production, service and distribution complies with the Islamic Codes. Distribution Contracts Raw Materials networks 9.2 10 11 Trademark 24 All Bertram Chemical’s products appear to be protected by Trade Secrets rather than by patents 25 Trade Secrets endure for as long as they are kept secret. There is thus no time limitation by law 17 Intellectual Property Final Exam ESTIMATED VALUE (BT) Valuation not done in view of Insufficient Data Table 4: Bertram Chemical's IP Audit IP ASSET 12 13 14 15 16 Client Lists Marketing / Advertising Goodwill Customer Loyalty Import / Export networks Copyright Note: Valuation not done because it is outside the scope of paper and not enough supporting data for an estimate 18 Intellectual Property Final Exam PART 111 6 BERTRAM CHEMICAL’S IP PROTECTION AND MAINTENANCE STRATEGY 6.1 STATUS QUO FACTS ELICITED FROM CASE STUDY Bertram is quite slow on the uptake when it comes to recognising IP as strong an asset base of its company as the other tangible properties. If the reason for engaging in business is primarily to make money then Bertram should focus on a strategy that will agglomerate all its resources both, tangible and intangible and human capital for profitability and value. From the IP Audit of Bertram as attempted in Part 11 above and primarily from an extraction of facts from the case study, Bertram appears to have a poor health report on IP and Strategy for protection and maintenance: • • • • • • • • • The company appears naive about IP in general and the need for a Strategy of protection and maintenance in particular and no strategy is in place. The company does not pursue any strategy of registering IP. Apart from the original formula 1 26 (Siang Pure Oil red with three products, Oil, Balm and Inhaler), no other product is registered. Given that Siang Pure Oil is its strongest product and a second formula developed with different packaging (white instead of Red), a second Trade Mark should have been registered or the first updated. The company has a lackadaisical attitude to protecting its main product in key markets as even the original packaging for the Formula I is protected only in the home country in Thailand. The American Trademark Application has not been granted. For a company which has its products traded in several nations covering the entire Asian continent with market growth possibility in the whole world (from both developing and developed economies) and with its products freely traded on the Internet, the company is negligent in protecting its IP. The company also appears unable to understand the need to defend its IP, market presence and dominance by going after the competitors who infringe its trademark with impunity. A look at 27 Appendix 2(a-c) shows that the Trademark being infringed is the one for Formula 11 which unfortunately has not been registered. Not only do the competitors copy the trade dress in manner of colour, they do so in manner of the name Siang, and in manner of the photograph of an old man, but whereas the old man in Bertram’s product has a right to be there, being the originator’s father, theirs is placed there simply to cause confusion with purchases and they are apparently succeeding in diverting market. Having failed to protect it by registering or appropriating it for value, the company does nothing about infringement as well. It files not claims in court on its common law rights even of copyright which is inherent, but cry wolf quite timidly at that. Appendix 2 (c) in particular shows that when no attempt is made to deter infringement, droves of infringers will attack just as the vulture does a weak body. All the others save Hov Pure Balm and Siang Pieng Balm have attacked Siang’s Formula 1 red trademark and Bertram has a claim against them in trademark infringement. The other two have infringed on the Formula 11 and action could also be maintained against them in copyright for the use of the word Siang in relation to their product, because Siang is not the name of a place or region to which geographical indication or appellation of origin may be applied. To put the history in perspective; Siang Pure Oil is based on traditional Chinese recipe (Traditional Knowledge) from China as revealed by one Leong Yong to Boonchual Eiampikul both of whom emigrated to Thailand, but produced in Thailand with raw material (plants) largely sourced from China. 26 27 See Appendix 1 extracted from Figure 1-‐ Certificate of Service Mark Registration in case study Appendix 2 (a-‐c) as extracted from Case Study 19 Intellectual Property Final Exam • • • • • • • 6.2 Even if IP protection by the Government Authorities in Thailand is weak, the company has not helped matters by not registering its trade mark elsewhere where there is better protection. The obvious passing off of its products by competitors as seen from Appendix 2 (a-) represent copyright infringement as well as unfair practice which can be safely litigated even under the law of Tort in all legal systems. On the internet, Bertram Chemical is subjected to even more unfair practices such as represented by Thato’s two websites that slander Bertram’s product as impure and smelly while using the product’s name to attract genuine Siang customers to purchase inferior products. Bertram Chemical’s new product lines especially the Peppermint line appears not to be registered by Patent or trademark. There is an over reliance on trade secrets without the corresponding protection measures to protect the trade secrets since there are no agreement with employees for Non disclosure, and unlike Coca-cola or Kentucky Fried Chicken, there does not seem to be some complicated and serious protective measures. The Brand name Siang Pure Oil is not protected as a brand. The appellation “Siang” should be registered as a Trademark so that it becomes a brand and should be used on all the company’s product is to represent the company then the Peppermint etc should have Siang. That is leveraging on a brand. It does appear though, that Bertram wants the Peppermint field line of products to be separate and distinct from the Siang lines since the market segmentation and product segmentation are different and the two younger generation Vs older generation may wish to be separate. In that case, the branding of the Peppermint line should be pursued separately and aggressively, but the risk is that the company fails to leverage on the brand of quality given by the GPM and Halal seal. WHY DOES BERTRAM CHEMICAL NEED TO FORMULATE AN IP STRATEGY? Bertram Chemicals must formulate and implement an IP Strategy for the following reasons • • • • • • It is fast losing its competitive edge in the herbal oil market to fake products and the activities of those who infringe on its rights. It must remain competitive because at least 80% of its revenue is from Siang Pure Oil products Formulas 1 and 11 and the derivative corresponding balms. It’s new product lines are not yet secure in the market and has no brand loyalty the way the other one has. It is losing revenue to distributors who trade on the Internet because they sell at much higher retail value than Bertram would have recommended, but it has no strong distributive network of its own and just attempting to formulate one using Seven Eleven etc. There is no licensing of its IP at all so no revenue is coming from such value-added business template. There is no collaboration in research and no strategic alliances formed with any one either in Thailand or in the developed economies meanwhile there is a huge market waiting to be explored in those economies. If its IP strategy is properly formulated, Bertram may be in a position to form alignments with giant pharmaceutical companies that are beginning to make a foray into alternative medicine. 6.3 IP STRATEGIES GENERALLY The goal of an IP strategy according to WIPO “is the creation, ownership and management of IP assets 28 to meet national or business needs and to increase economic growth. The strategies take into account 28 http://www.wipo.int/ip-‐development/en/strategies/ 20 Intellectual Property Final Exam the whole business entity both Internal and External. The ideal strategy should encompass a company entire system and should be part of strategic management such that IP strategy is one central theme of positioning a company for economic success and dominance with returns for the stakeholders. An IP strategy usually comprises of some of the following components and strategies either as drivers to IP policy formulation or as essential strategies: • • • • • • • • • • • • IP Audit IP Policy Patent Filing Strategies Trademark protection strategies Defensive control Cost centre Cross licensing Appropriation Regimes that focus on the competitor-their edge, technology pursued, market dominance, alliance possibility, mergers and acquisition possibility. Appropriation Regimes that focus on the future use of the IP e.g as bargaining chips or as standalone asset. Focus on Risk mitigation by monitoring lifecycles of IP and taking appropriate actions to protect. External strategies of enforcement and defense and competitiveness. IP Business –based Strategies based on Pike's “Monopoly”-models as follows: 29 • Fortress-Monopoly - describes an IP-associated Business model for companies with an extensive patent portfolio. The thinking is that Patents grant a monopoly and monopoly equals wealth (if the property is quite valuable) and therefore the conclusion is that patent 30 equals wealth . Companies with this model have a large patent portfolio which is used to create barriers to entry to other companies and becomes a bargaining chip in future. • Value added-Monopoly: • Hub-Monopoly exists when companies define their own platform to implement standards for their products. Those firms create an industry standard through an IP-Holdings to generate income via entry licenses. • Monopoly in-a-box or Nutshell-Monopoly is suitable for firms with well-positioned and welldefined IP portfolios. Those companies show good technology coverage with enforceable rights. In this model the firms also generate their income via entry licenses This business strategy is found amongst companies in the biotechnology and consumer industry 6.4 OVERVIEW OF CURRENT IP PROTECTION AND MAINTENANCE STRATEGIES 31 Table 5: IP Strategies 1 2 Appropriation Regimes/ Business Strategies • Defensive • Protection 32 • Fortress monopoly (Strategy for Intellectual Property Management Unit VIII) • Reserve Flexibility Cost Centre/Control Characteristics of Regime Best Practices for Success Company generates IPs, registers them to claim ownership and gain monopoly rights enabling it to safely defend its Assets Regime also secures rights for future use of IP such as licensing or transfer or as bargaining chips. Watchwords are register and defend. Focuses on value impact of IP. IP which will not yield much value is not registered in deference to registration costs. IP generated by R&D is put through process of strict • • • • • Identification of IP Portfolio. Mapping portfolio to ascertain key valued Proactive and reactive legal department quick to protect and defend IP. Mapping, tracking and ranking IPs against particular benefits to company. A cross functional IP Management 29 Class resources. http://www.oecd.org/dataoecd/35/30/35428544.pdf 31 Table generated by Author and used in Midterm exam. 32 Appellation derived from Pike’s Pike's “Monopoly”-‐models” –see Class Resources, Unit VIII Strategy for IP Management 30 21 Intellectual Property Final Exam value/benefit analysis resulting in prioritization of IP with the ones at the highest rung patented. Regime is dual focused. IP portfolio contains first and second value creating chains. In former, IP uses monopoly rights to protect its products and retain market. Defensive regime is active. The second value chain focuses on creating additional value where IP can be used as new commodities for trade through licensing/transfer for profit. 3 • • Profit Centre Value added33 Monopoly 4 • • • Asset Centre 34 Monopoly-in- a box Licensing out 5 Integrated Development and Management 6 Visionary Development and Management 6.5. Team responsible for assessing costs and value and recommending decisions on IP acquisition. • Mapping of Portfolio into first and second value chain segments. • Developing strategies to create and exploit second value opportunities of licensing and resale. • Establishing cross-functional teams to understand the new regime and objectives and conduct market SWOT and develop marketing strategies. • Strong R & D department effective in patent discovery. • Strong IP Management Team that scans market for technology trends and can forecast prospects. • Competent legal department versed in patent registration and commercialisation. • Establishing IP interface across company departments or cross functional teams. IP Department focuses on developing patents as standalone products. Seeming tangibility is brought to intangible assets for the purpose is to develop IP for commercialising it at various levels. Companies such as Sony, Philips and Intel 35 create such patent pools. IP is undertaken as integral to overall company strategy and not just a department. Principles of Strategic Management are applied and IP is part of vision, mission and action plans. IP strategy is based on industry forecast as it relates to economics and technology. Company is positioned to take advantage of IP forecasts. • Ability to forecast similar to the Stock/Investment brokers. INTERNAL AND EXTERNAL STRATEGY SITUATION ANALYSIS: ASSESSMENT OF BERTRAM’S STRATEGY ISSUES- PRESENT AND FUTURE Table 6: Bertram's IP Strategy Analysis Issues At Present Ideal Future Outlook A pragmatic Portfolio with value of IPs known and leveraged for value. A functional defence strategy that protects against infringement. Competitive advantage over competitors. An IP Policy drafted and disseminated to and followed by all staff and stakeholders All products to be protected by Trademarks, Industrial designs, copyright and other IP Rights applicable. 1 IP Audit Confusion on what IPs are owned, which are valuable, important and which have potentials for appropriation for added value 2 IP Policy None seems apparent 3 IP ownership Less than 20% of products have some IP protection despite large level of trademark infringement Trade mark registered for 3 products only 4 IP Maintenance The only trademark 33 Strategies & Recommendations • • • IP Audit to be conducted by Professionals IP Valuation to be part of Audit Functional and strong IP Unit in the company • IP Policy prepared and published • Pursue aggressive trade mark registration Own everything as it is never sure which IP will prove to be valuable for future strategic alliances. in continents where market is strong or has growth potentials register and defend IP rights Pursue the European Community mark registration for access to many countries and secure American marks on all products Internal IP Watch to be set up from a cross • • • • Trademark of all products Pike’s Appellation see Class Resources, Unit VIII Strategy for IP Management Pike’s Appellation see Class Resources, Unit VIII Strategy for IP Management 35 Class Resources-‐ Module II IP-‐Management – Economic Perspectives Philipp E. Hammans, Alexander J. Wurzer 34 22 Intellectual Property Final Exam 5 Trade Secret Vs Patents 6 Market dominance 7 Trade Secret Protection 8 Market positioning and leadership for new products Unfair practices 9 6.5 registered has 4 years life span to go. Trade secrets not protected with security consciousness. All products subject to Trade Secret registered and Trade secrets guarded very seriously. • • • section of company departments. Monitor IPs being created and register them. Monitor activities of the competition. Prosecute IP infringement. Some products could be patented giving room for easier licensing and value added strategies Market leadership and expansion into new markets • Unassailable protection • Weak positioning for peppermint field products Brand development and marketing • • • • • • Non Disclosure Agreements and non competition agreements. Security measures Computer software encoded protection Strategic Alignments Patents registrations Licensing out Mergers and acquisitions Competitors undermining products by unfair practices IP rights secure against infringement • • • Defend and protect Stop Internet abuse. Filing International suits under WIPO Core products are being aggressively undermined by infringement Loose security • • • It is risky to have all products protected by trade secret especially if protection is not so secure. Put in place protection strategies similar to Coca-Cola trade secret strategies. Aggressive defence and protection. Strong legal department that enforces IPR AN IP STRATEGY FOR BERTRAM CHEMICAL From an examination of all the challenges facing Bertram Chemicals nationally, regionally and in new markets and from the uniqueness of the company’s product differentiation and the ability of the company to generate and develop new products for an even larger market segmented on age and alternative medicine, the following IP Strategies are recommended on a National, Regional and new market basis. In order to fully operate the recommended strategies, Bertram would require the following business tools and actions: a) A very strong Intellectual Property Unit looking at the overall strategy and enforcing compliance b) A strong Policy statement and an IP Strategy Document that all Staff and other stakeholders will readily assess and abide by c) A strong R & D Department focused on IP generation for the emerging markets and strong legal Department registering the IP as they are generated. d) A Branding and Advert Department that is cross referenced with the IP Unit. The Recommended IP Strategy is depicted in the Figure1 below: 23 Intellectual Property Final Exam Figure 2: Recommended IP Protection and Management Strategy Policy: New market appropriation Strategies: Fortress Economy Defensive/Protection Cost centre/control Asset Centre Actions: Register relevant IPs in countries Strategic alliances with local companies Licensing/franchising Distributor agreements Policy: New market appropriation Strategies: Visional Development and Management Actions: Global Alliance -‐ Strategic alliances with local companies for asset control Licensing/franchising Affiliation with IP protection Agencies Global Developed Economies (North America & Europe) Developing Economies (Africa) Regional NaVonal Policy: Regional Market Dominance Strategies: Fortress Economy Value Added Monopoly Profit Centre Defensive/Protection Actions: Register relevant IPs in countries Licensing out Patents or Franchising out trade secret formula for regional production -‐ Distribution contracts -‐ Defend and protect IP rights 7. Policy: New market appropriation Strategies: Fortress Economy Defensive/Protection Value Added Monopoly Profit Centre Actions: Register relevant IPs in countries -‐ Strategic alliances with local companies Licensing/franchising franchising out trade secret formula for regional production Policy: National to Global IP Strategy Strategies: Integrated development and management of IP Monopoly-‐in-‐a-‐box Actions: IP Audit, Ownership of all IPs Defend ownership Monitor competition Protect IPs by monitoring lifecycle Non disclosure Agreements CONCLUSIONS AND RECOMMENDATION Bertram Chemical’s IP Management at present requires professional management. The company has potentials to turn its IP Portfolio into credible asset centres for value, but without an IP Strategy weaved into the overall strategic policy of the company, the potentials may never be fully realised and optimized. It is thus quite timely and fortuitous that the Board has decided to appoint an IP Manager. It is recommended that the company takes it IP Strategies in compartments as contained in the figure above. A development of National, Regional and Global strategies must be followed and pursued concurrently. 24 Intellectual Property Final Exam 8. BIBLIOGRAPHY • Bridgehead International Ltd. Valuation of International Property in Pharmaceuticals. In C. Resources. • Cockburn, I. (n.d.). IP Audit-‐ A "How To" Guide. Retrieved July 30, 2010, from http://www.wipo.int: http://www.wipo.int/sme/en/documents/ip_audit.htm • Intellectual Property Organisation UK. (2010, July). Retrieved July 29, 2010, from http://www.ipo.gov.uk/myip.pdf: http://www.ipo.gov.uk/myip.pdf • Lang, J. C. (2001). Management of intellectual property rights: Strategic patenting. Journal of Intellectual Capital, Vol. 2 Iss: 1 , 8-‐26. • Philipp E. Hammans, A. J. Module II-‐ IP-‐Management -‐Economic Perspectives. Class Resources. • Ray Parry, C. L. (2010). Protecting Your Intellectual Property. Retrieved July 30, 2010, from www.theABI.org.uk: http://www.theabi.org.uk/press/p0308.htm • Strategy for Intellectual Property Management Unit VIII. WIPO/OMPI (Class Resources). • WIPO/OMPI. (n.d.). Unit VIII: Strategy for Intellectual Property Management. Class Resources . • Woodward, C. (n.d.). http://www.buildingipvalue.com/n_special/70_74.htm. Retrieved July 30, 2010, from http://www.buildingipvalue.com/n_special/70_74.htm • World Intellectual Property Organization. (1967, July 14). Convention Establishing the World Intellectual Property Organization. (pp. Article 2, Section VIII). Stockholm: World Intellectual Property Organization. APPENDICES 1, 2 (A-C) 25 Intellectual Property Final Exam Appendix 1 26 Intellectual Property Final Exam Figure 1: Certificate of Service Mark Registration APPENDIX 2a 27 Intellectual Property Final Exam APPENDIX 2b 28 Intellectual Property Final Exam APPENDIX 2c 29 Intellectual Property Final Exam 30 Intellectual Property Final Exam