16 21x 60% - RetailMeNot
Transcription
16 21x 60% - RetailMeNot
Case Study! Vitamin World Sees Strong Growth for Stores With Omnichannel Always-on Content Strategies! Objective! Vitamin World has seen significant year-overyear growth for its omnichannel and in-store programs since it began working with RetailMeNot in January 2014. Through a series of tests, the retailer aimed to give shoppers the ability to buy from the Vitamin World brand seamlessly across all platforms: mobile, desktop and in-store. Additionally, Vitamin World was looking to increase brand awareness and share of voice in the vitamin and supplement retailer space with the help of RetailMeNot. ! Solution! In the first half of 2015, Vitamin World partnered with RetailMeNot to test an always-on content strategy, whereby the brand consistently had retail content available to shoppers. Vitamin World ran four to five offers per month to keep content fresh. ! ! Additional brand awareness and exposure came from RetailMeNot channels including:! • • • • ! ! Mobile app homepage! Email newsletter inclusion! New offer testing! Desktop and mWeb homepage! 21x! YOY increase for in-store sales! 16! %! YOY increase in online sales! Up to! 60! %! New customer rate online! 21!X! YOY increase in ! in-store sales! Results! About Partner! RetailMeNot’s high impact media placements drove brand awareness and sales across various channels, including mobile application, email, and homepage. With an always-on content strategy in place, year over year sales also increased significantly.! At Vitamin World®, we believe that nutrition starts at the source. We travel the world to find the finest natural ingredients and craft our products in the USA to ensure the highest quality vitamins and supplements for our customers. Whether you're a wellness novice or a health enthusiast, Vitamin World® offers a variety of health supplements at the best prices to help you reach your goals. For more information please visit www.vitaminworld.com.! • In-store sales volume increased 21x when comparing the first half (1H) of 2015 to the same time period in 2014! • Online sales also saw a boost with +16% increase from 1H 2014! • Up to 60% new customer rate as a result of the online portion of omnichannel offers ! ! Additionally, average order value held steady between 2014 and 2015. With the success of the omnichannel testing, Vitamin World plans to continue this strategy throughout the second half of 2015.!