City delivers on grand stage

Transcription

20160725-NEWS--1-NAT-CCI-CL_--
7/22/2016
6:59 PM
Page 1
VOL. 37, NO. 30
JULY 25 - 31, 2016
The List
Source Lunch
Northeast Ohio’s
largest law firms
Pages 25, 27
Health care: Medical scribes
are giving physicians some
welcome relief. Page 9
CLEVELAND BUSINESS
Real estate: 55 Public Square
hits market at intriguing time
Page 26
Broadcaster
Austin Carr on
the Cavs ending
the championship
drought, playing
in the team’s
early days
Page 22
RNC IN CLE
SPORTS BUSINESS
City delivers on grand stage
Indians
surging
on field,
at gate
By KEVIN KLEPS
[email protected]
@KevinKleps
The Cleveland Indians’ franchiserecord 14-game winning streak,
which was finally snapped on July 2,
added 6½ games to the Tribe’s division lead.
The remarkable run also reinforced what Combined
the front office season, group
has long be- and single-game
lieved: If the on- tickets the
field product is Indians sold
really good, the in a 24-day
fans will sup- span that began
June 17, when
port it.
During a sev- the Tribe started
en-game home- a club-record,
stand that start- 14-game
ed — fortunately winning streak.
enough for the
Indians’ business team — on July 4,
the Tribe sold out a pair of games and
had a near-capacity crowd of 32,951
on July 9. The homestand produced
an average attendance of 28,235,
which was almost 70% better than the
norm of 16,656 for the Indians’ first 35
home dates.
On the season, the Indians —
whose 42 home games through July
24 are easily the fewest in Major
League Baseball — have had four
non-opener crowds of at least
30,000. That’s double the club’s 2015
total for 30,000-plus games that followed the home opener, and one
ahead of 2014. In 2013, when the Indians advanced to the postseason for
the first time in six years, they had six
contests, not including Opening
Day, that drew 30,000 or more.
“That’s the key driver — the win
streak,” said Tim Salcer, who is in his
193,000
The four-day Republican National Convention concluded with Cleveland drawing praise from all over. (Dominick Reuter, Getty Images)
Mission to change perception is gaining steam
By JAY MILLER
[email protected]
@millerjh
Last week was a good week for
Cleveland and Northeast Ohio. National news broadcasts and local
media outlets across the country
were filled with praise for the host
city of the Republican National Convention.
Perhaps best of all for civic lead-
ers, who are hoping for long-term
economic growth and business attraction, that sentiment spread into
the business media.
As Fortune.com put it, “(T)here
does seem to be one thing that all of
the delegates (and even media members) seem to agree on: Cleveland has
been a fantastic host city. Cleveland’s
walkability, cleanliness, friendliness
and even its weather have drawn
nothing but rave reviews.”
Of course, commentary like that
Entire contents © 2016 by Crain Communications Inc.
will make it easier for Destination
Cleveland, the convention and visitors’ bureau, to sell the region as a
tourist destination that fills hotels
and restaurants.
But that’s only the first step in the
strategy of civic leaders. From the
beginning, Northeast Ohio’s civic
and business community has seen
the convention as an opportunity to
rebrand the region not just as a place
to visit, but as a place to do business.
SEE CITY, PAGE 24
More RNC inside
Hits, misses: The good and bad of
the week in Northeast Ohio. Page 2
Local business: Some fared well,
some not so great. Page 4
Memories: How people will
remember RNC Cleveland. Page 6
Hospitality: The industry was
busy, but not above norm. Page 8
Entertainment: Vignettes from
some notable spots. Page 21
SEE INDIANS, PAGE 12
LEGAL AFFAIRS
The rise of the legal machines: How technology
could change firms
Starting salaries for new lawyers are beginning
to climb locally
FOCUS, Pages 14-20
PAGE 2
7/22/2016
5:53 PM
Page 1
z JULY 25 - 31, 2016 z CRAIN’S CLEVELAND BUSINESS
RNC IN CLE
Small bites: A few of the hits and misses of c
The verdict? Cleveland’s capable of handing a major convention.
Of course, there were a few — al beit minor — hiccups. Here’s a
taste of what Crain’s reporters saw and heard around town.
THE HITS …
THE MISSES …
What a smile: Over and over, visitors talked about the hospitality and
friendliness they encountered from
just about everyone, from local residents to hotel and transportation
workers. Maybe Northeast Ohioans
are just genuinely friendly people or
still riding a high from the Cavaliers’
championship.
A remote disappointment: So many
downtown workers ended up working
from home or taking vacations that
many of Cleveland’s business strongholds, like the Warehouse District, felt
deserted. Fears of commutes from
hell were largely put to rest.
The heart of it all: Fresh off its $50
million facelift, Public Square came
to life during the convention with a
mix of protesters, police, media,
vendors and visitors. At any given
moment, the square displayed
plenty of oddities, touching moments and tense instances in which
the officers were on high alert.
Brothers and sisters in blue: The
brave officers who maintained order in Cleveland’s streets did so
without trampling on protesters’
rights to peacefully assemble. Kudos, in particular, to Cleveland police chief Calvin Williams who also
hit the streets with his officers.
H2-Ohio: With temperatures, at
times, reaching 90 degrees, the real
safety threat was dehydration.
Cheers to the city’s water division
for providing the mobile drinking
fountain trailers known as the
Quench Buggy.
A smooth ride: All that resurfacing
paid off. More than one delegate
mentioned they were surprised
their rides to downtown was pothole free. Let’s hope the momentum continues.
Park here … or anywhere: Downtown parking lot operators hoping for
a big payday, especially those on the
fringes, didn’t cash in. On any given
day, lots charging double their normal
daily rates were largely empty.
Rule breakers: Rule-breaking street
vendors selling Donald Trump and
other political wares set up shop in
high-traffic areas near The Q, outside
the approved vendor zone. The result?
Many of the rule-abiding peddlers of
“Make America Great Again!” hats
weren’t cashing in as had hoped. As
Trump might say on Twitter: Sad!
Terrible choice?: Talking to a group
from Pennsylvania, U.S. Speaker of the
House Paul Ryan drew the ire of residents in a key swing state when we
held up the Pittsburgh Steelers’ Terrible Towel.
Out of the action: It clear early on
that most visitors’ days were so scheduled, it left them little time to explore
restaurants and other establishments
near their hotels in the suburbs. Even
draws relatively close to the action, like
the West Side Market, were empty.
Ask, and ye shall receive: Destination Cleveland’s crack Twitter
team (@TheCLE) spent the week offering dining and transportation
tips to all who asked via the
#AskCLE hash tag. Destination
Cleveland is apparently a big fan of
Chop’s Bloody Mary.
Where’s the plug?: Some visiting
media took issue with the lack of utilities in the media hub in the East
Gateway garage. At one point, Ken
Rubin, producer of the Michael
Koolidge Show, a talk show that airs in
Illinois, pointed to two water coolers,
sitting unused along one wall.
“There’s no power for them, no place
to plug them in” he said. “And because it’s a parking garage, there’s
(not enough) bathrooms.”
Donald Trump accepts the nomination. (Getty Images)
Balloons were inflated by Garfield
Heights students. (Getty Images)
Chief Calvin Williams participates in a prayer circle. (Getty Images)
Public Square functioned well as the people’s gathering space for comment and reflection it was designed to be.
The week brought protestors,
supporters, politicos and exhausted delegates. For more images, go to crainscleveland.com.
(McKinley Wiley for Crain’s)
7/22/2016
5:56 PM
Page 1
CRAIN’S CLEVELAND BUSINESS z JULY 25 - 31, 2016 z PAGE 3
f convention week
Calfee proudly played host during the week
of the Republican National Convention.
receptions
+ The Ohio Delegation Reception with Ohio State Senate President
Keith Faber (R-OH)
+ A reception with Senator Pat Roberts (R-KS, Chairman Senate
Agriculture Committee)
+ A reception with Senator Thom Tillis (R-NC)
breakfasts & luncheons
+ A luncheon with The Wall Street Journal and House Speaker Paul Ryan
(R-WI)
+ Dow Jones/The Wall Street Journal breakfast panel, a State of the
Presidential Race moderated by The Wall Street Journal’s Editorial Chief,
Paul Gigot, along with Daniel Henninger, The Journal ’s deputy editorial
page director.
+ Dow Jones/The Wall Street Journal breakfast panel, a Convention
Conversation with Donald Trump Jr. moderated by The Wall Street
Journal’s Editor-in-Chief Gerard Baker and Washington Bureau Chief
Jerry Seib
+ A Welcome to Ohio lunch with Congressman Steve Stivers (R-OH,
Financial Services Committee)
+ A Victory for the Valley luncheon with the Youngstown-Warren
Regional Chamber
(Ricky Carioti/The Washington Post via Getty Images)
events
+ A Roundtable Discussion with Ohio Auditor of State Dave Yost,
other Republican leaders and Politico.
+ The International Council of Shopping Centers, along with Senator John
N. Boozman (R-AR), and Senator Mike Rounds (R-SD)
+ A Roundtable Discussion on Economic Policy hosted by Governor Sam
Brownback (R-KS) with Arthur Laffer, “The Father of Supply-Side
Economics” and Stephen Moore, Chief Economist of The Heritage
Foundation.
Cleveland | Columbus | Cincinnati
Calfee.com
Calfee Solutions is a government relations and public
affairs firm that works closely with clients to help achieve
their business objectives through strong relationships
with key decision makers in Ohio and Kentucky. Calfee Solutions is a wholly owned
subsidiary of Calfee, Halter & Griswold LLP.
PAGE 4
7/22/2016
6:32 PM
Page 1
FOR SALE — 52.25 ACRES
MEDINA, OHIO
RNC IN CLE
Regional businesses
have topsy-turvy week
By RACHEL ABBEY MCCAFFERTY
and CHUCK SODER
[email protected]; [email protected]
@RMcCafferty; @ChuckSoder
• Zoned I-1 Industrial
• Close proximity to railway
• Central location: 30 minutes to I-71; 40 minutes to Akron Fulton
Airport; 30 minutes to Cleveland Hopkins International Airport
• Ideal site for industrial manufacturing, distribution or warehouse
• Industrial neighbors include: Discount Drug Mart, McJack Candy Co.,
Falcon Industries, Sandridge Food Corp. and Corrpro Co.
TERRY COYNE, SIOR, CCIM
Vice Chairman
216.453.3001
[email protected]
www.TerryCoyne.com
JUMP INTO YOUR
NEW DEAL WITH
It was a really weird week for local
businesses.
We’re not talking about bars and
restaurants. You can read how a few
of them endured the Republican National Convention on Page 21. We’re
talking about everybody else. If your
business has anything to do with
downtown Cleveland, it was not a
normal week.
Most hotels and official RNC vendors in Northeast Ohio did really
well during the RNC. Same goes for
the street vendors who broke the
rules and set up shop near Euclid Avenue and East 4th Street.
For most other businesses, however, the RNC was underwhelming.
Many told Crain’s that the convention
will do a lot for the city’s image, even
though they lost sales while it was going on. The cause? Lots of Clevelanders avoided coming downtown
(which is why so many high-priced
parking spaces were empty last week).
Here’s a quick summary of what
last week was like for local businesses:
Vendors
Cooperative Business Services partners with more than 90 credit unions
in 11 states to provide commercial real estate and business loans.
We take pride in offering local financing to local businesses.
Contact Jonathan A. Mokri
440.526.8700 • [email protected] • www.cbscuso.com
The Power of Collaboration SM
Does your broker
know what your
Environmental
Issues are?
We can do what
your broker
can’t…PERIOD.
Four official RNC caterers who
spoke with Crain’s said they made
good money last week. And things
went smoothly, even if they were
sleep-deprived by the time festivities
ended in the wee hours of Friday
morning. For instance, Charles Klass
spent all day Friday traveling between venues being served by Executive Caterers, where he is executive
vice president. His last stop was Public Auditorium, which hosted an after party that went past 2 a.m.
However, there wasn’t quite as much
work to go around as he initially expected. Some events were canceled, and
others drew smaller crowds.
Likewise, Marigold Catering didn’t
win as much business as initially an-
ticipated, partner Michael Smith said.
Still, last week’s sales exceeded all of
Marigold’s sales for last July, which
tends to be a slow month, he said.
Two florists who talked with
Crain’s had good weeks, too, as did
Balloon Crew Inc. of Garfield
Heights. It helped with the balloon
drop on Thursday night at The Q.
Beer Distributors Inc. started delivering beverages to The Q and other downtown venues before the convention began. But the RNC could’ve
actually hurt sales: There were no
home Indians games, a few regular
events were canceled and some of
their typical downtown customers
were forced to use different vendors.
Still, it was a well-run event, said Ron
Natola, director of operations.
“Everything was handled well by
the city,” he said.
Retail
Downtown retail was pretty slow
to start out the week — some storefronts in Tower City posted signs
that they were closed for business
through the duration of the RNC,
and vendors at the usually crowded
West Side Market had a tough week.
But it wasn’t all bad, and some
Cleveland shops even saw business
increase as the week went on.
That was the case at Prosperity
Jewelry’s shop in the Arcade, which
made some jewelry specifically for
the convention. That uptick might
have been due to convention activities at The Q starting later each
night, giving people more time to
check out downtown, said co-owner
Cat Zurchin. She also won business
from local shoppers who don’t frequently visit the Arcade.
Kim Crow, owner of Evie Lou boutique in Tremont, was glad to see the
convention in town, though her
shop didn’t benefit from it. She said
that she had seen only one convention-related customer as of Thursday afternoon. The beginning of the
week was particularly slow, but her
regular clients were back and keep-
EXPERIENCE
We’ve been operating in Northeast Ohio
for over 75 years. Does your paving
contractor have that kind of experience?
•
• Pavement Milling • Pavement Marking
Hot Mix Production Facility
Concrete and Excavating Services
Asphalt Paving
•
•
Quality and Excellence in
Asphalt Paving Since 1939
CLEVELAND
TAMPA
Tourism
Many of Northeast Ohio’s museums and other tourist attractions
took steps to attract convention
guests by offering discounted or free
admission like the Great Lake Science Center and the Maltz Museum
of Jewish Heritage in Beachwood, or
by planning events, like the Cleveland History Center’s Power & Politics exhibit, designed to appeal to the
politically minded.
And many more were kept busy
with official events and scheduled
trips. For example, the Rock and Roll
Hall of Fame, the Cleveland Botanical Garden and the Museum of Contemporary Art Cleveland were all
sites for events throughout the week.
The California delegation visited
Cedar Point amusement park, and
the Maryland and New Mexico delegations made trips out to the Cleveland Metroparks Zoo.
Hotels
It’s safe to say that hotels downtown had a pretty good week.
Scott Schmelzer, general manager
of the Drury Plaza Hotel and a 25year veteran of downtown’s hotel
business, estimates downtown hotels likely charged “upwards of $400
a night” during the convention,
though he declined to be specific.
That is about twice the highest daily
rate of any property in the city.
SEE BUSINESS, PAGE 6
CLEVELAND BUSINESS
700 W. St. Clair Ave., Suite 310, Cleveland, OH 44113
Phone: (216) 522-1
1383; www.crainscleveland.com
LEARN MORE J www.armadarisk.us/EnvExperts
or call 216 350 5050
We Protect. You Grow.
ing business steady by Thursday.
Constantino’s Market saw both
sides of the RNC retail coin this
week. Sales were down slightly at its
downtown grocery store, said chief
operating officer Andrew Revy, and
the Constantino’s café at Ernst &
Young Tower in the Flats lost more
than half of its normal business.
Much of the building was empty.
But sales were up by about 45% at
its University Circle location. The
fact that police officers were staying
in dorms that would otherwise be
empty certainly helped, he said.
Crocker Park in Westlake saw a “notable increase in traffic,” thanks to delegates and other guests staying in hotels or apartments on or near the
property, said Lisa Schwan, director of
communications for Stark Enterprises,
the developer and manager of the retail center, in an email. And many of its
restaurants had been full “into the early morning hours,” she said.
800.PAVE.NOW
www.RonyakPaving.com
Reprints:
212-210-0750
Krista Bora
[email protected],
Customer service and subscriptions
877-824-9373
Volume 37, Number 30 Crain’s
s Cleveland Bus
sines
ss
(ISSN 0197-2375) is published weekly at 700 West
St. Clair Ave., Suite 310, Cleveland, OH 441131230. Copyright © 2016 by Crain Communications
Inc. Periodicals postage paid at Cleveland, Ohio,
and at additional mailing offices. Price per copy:
$2.00. POSTMASTER: Send address changes to
Crain’s
s Cleveland Bus
sines
ss, Circulation Department, 1155 Gratiot Avenue, Detroit, Michigan
48207-2912.
1-877-824-9373.
REPRINT INFORMATION: 212-2
210-0
0750
Subscriptions: In Ohio: 1 year - $64, 2 year - $110. Outside Ohio: 1
year - $110, 2 year - $195. Single copy, $2.00. Allow 4 weeks for
change of address. For subscription information and delivery concerns send correspondence to Audience Development Department,
Crain’s Cleveland Business, 1155 Gratiot Avenue, Detroit, Michigan,
48207-9911, or email to [email protected], or
call 877-824-9373 (in the U.S. and Canada) or (313) 446-0450 (all other locations), or fax 313-446-6777.
7/22/2016
9:36 AM
Page 1
MY BENESCH
“I work with many well-known, global
mega-firms, but with Benesch I get better
responsiveness and better creative ideas
for a far better value.”
MELISSA ZUJKOWSKI
Vice President, Litigation & Disputes
Flex
MY TEAM
Featured team (left to right)
YELENA BOXER
JOSEPH A. CASTRODALE
WARREN T. MCCLURG
MAYNARD (MIKE) A. BUCK
GREGORY T. FROHMAN
ANDREW G. FIORELLA
ANDREW J. JARZYNA
MICHAEL P. SHERBAN
ISAAC J. EDDINGTON
JEFFREY NIEMCZURA
Flex brings “Sketch to Scale” capabilities to many of the world’s
best-known companies, designing, manufacturing and distributing a
variety of brand-name electronics and consumer goods on a contract
or outsourcing basis. To help keep its complex global supply chain
from getting bogged down with legal issues, Flex relies on Benesch.
We work with Melissa and her team to stay ahead of all types of
commercial disputes and litigation—from IP matters to contracts
to M&A deals and more.
To learn more about our relationship with Flex, visit
beneschlaw.com/myteam
ROBERT E. HAFFKE
JUDY L. WOODS
PATRICK F.X. FITZPATRICK, JR.
BRIAN N. RAMM
GREGORY J. PHILLIPS
www.beneschlaw.com
© 2016 Benesch Friedlander Coplan & Aronoff LLP
PAGE 6
7/22/2016
6:17 PM
Page 1
For Lease +/-1,317 SF & +/-2,060 SF Office Spaces
Downtown Kent Class “A” Building
RNC IN CLE
What will you remember from
Herman Green
Regional vice president,
Amalgamated Transit Union
“Melania’s speech. I remember it
from 2008!”
L.M. Clinton
Teacher
“Hard to say … I guess the police
presence, the police from everywhere. And just to take it all in.”
295 South Water Street, Kent, OH
• Prime Location at Gateway to
Kent State University
• +/-1,317 SF & +/-2,060 SF Available
in 48,000 SF Building
• In the Heart of Vibrant Downtown Kent
• Proximity to Restaurants & Retail Stores
• Class A New Construction Built in 2013
• Building Features Plenty of Natural Light
• Flexible Design Options for Office Fitout
• Adjacent to Hotel, Convention Center &
New Residential Development
• Close to Library, City Hall & KSU Campus
• Easy Access to Public Transportation
Diana Golob, SIOR
Cheng-Han Yu
[email protected]
[email protected]
216.861.5398
216.861.5490
HannaCRE.com
Tony Davis
Clevelander just soaking up the
environment
“Total chaos, but it was good for the
city. We’re on the upswing. To have
MSNBC, CNN and the eyes of the
world on us, it’s uplifting for the
city as well as the people.”
Kristi Nichols
Guest of a Missouri delegate and
U.S. Senate candidate
“I’m going to remember that is an
historical time for the RNC, for the
convention and for we the people
to be heard.”
Len Komoroski
CEO, Cleveland Cavaliers and
Quicken Loans Arena
“So many great moments, but I remember walking past the set of the
‘Today Show’ on a jam-packed East
4th Street and they were playing
Canton’s own O’Jays ‘Love Train,’
and how it struck me that summed
up this convention. It was a lovefest
all around for all things Cleveland
and the tremendous job our police
did. Never has our city shown
brighter. The overarching goal was to
change the dialogue regarding
Cleveland on a national and international basis. Mission accomplished!”
BUSINESS
CONTINUED FROM PAGE 4
Hotels agreed to a stipulated rate
with the RNC, and Destination
Cleveland, which does joint marketing for the region’s hotels and hoteliers declined to disclose their rates.
The new Drury Plaza Hotel was full
Melania Trump was accused of plagiarism. (Joe Raedle, Getty Images)
Dan Hoepel
Delegate from Montana
“I’ll remember having a wonderful
week. Being from Montana, we’re
used to people being cordial. You
come here and find people are
friendly. We’re very pleased with
the food. We had a great meal on
the lake at Jake’s on the Lake (in
Avon Lake.)”
Maria Jukic
Executive director of arts and
medicine at the Cleveland Clinic
“Definitely the positive energy and
the opportunity for us as Clevelanders to meet and interact with
our fellow Americans from the
whole country is wonderful. How
often do we all have an opportunity
to do that?”
all week, as were hotels like the Holiday
Inn Express downtown and Tudor
Arms hotel in University Circle run by
MRN development concern and the
Renaissance Cleveland Hotel on Public Square, as per hotel representatives.
But for hotels further away from the
action or without a big brand name,
the convention was a bit of a disappointment. Many reported releasing
rooms when convention organizers
told them on July 8 that they would
not be used by delegates or other attendees. One, the Bertram Inn & Conference Center in Aurora, ended up
with 130 rooms going unused.
“I certainly think this was a less attended convention then they expected,” said George Kimson, COO of the
Heritage Development Co. in Moreland Hills, which owns the Bertram.
Complimentary
In-flight WiFi
AIR CHARTER SERVICE
AIRCRAFT MANAGEMENT
Northern Ohio's Premier Air Charter Service
Providing a unique private travel experience focused on
Safety, Service and Professionalism
10, 25 and 50-hour Jet Cards available
www.FlySkyQuest.com • 216-362-9904
Everybody else
All kinds of other local businesses saw
the RNC as a marketing opportunity.
Two local tech startups, InTouch
and Wheedle, handed out flyers to
promote their apps. Duck Tape
parked a big green bus in the Warehouse District and asked people to
vote for one of two new patriotic tape
designs. And Brian Stofiel and his 10year-old daughter walked the streets
to tell people about his company,
Stofiel Aerospace, and the benefits of
commercial space exploration.
Jones Day hosted policy-focused
panel discussions that helped the
Cleveland-based law firm cement relationships with clients and attract
media coverage, said Chris Kelly, coleader of Jones Day’s Capital Markets Practice and co-chair of the
RNC host committee.
Many local businesses played big
roles in making sure the convention
ran smoothly. For instance, roughly
100 KeyBank employees volunteered
to help attendees check into hotels
and find their way around. Key
branches remained open as well.
Reporters Stan Bullard and Dan
Shingler contributed to this article.
7/22/2016
6:19 PM
Page 1
the 2016 Republican National Convention?
Rudy Giuliani
Former New York mayor and
convention speaker, after a Florida
delegation event
“Oh, I think the speech. Just how
wonderful the crowd was. How enthusiastic they are. It tells me we’re
going to win.”
Marty Kurkul
RNC Host Committee volunteer at
Crowne Plaza in Independence
“That ‘political people’ (such as delegates) are normal people. They’re
funny. You can talk to them.”
Mike Huckabee
Former governor of Arkansas
“The most hospitable group of people at a Republican convention.
…People aggressively went out of
their way to openly welcome us. It
wasn’t just like that if you went up
and asked them. They came up to
us on the streets and would say
welcome to our city, and it was true
of the servers in the restaurants, the
hotel clerks, the policemen. The police here are terrific. They really
have handled this brilliantly.”
Thomas Massie
U.S. Representative from Kentucky
and a delegate
“Assuming it keeps going as it has,
I’ll remember it very positively. I’ll
always be thankful for the number
of police that were here and the
professional job they did. They certainly made their presence known
but not in an oppressive way. And
that’s a good thing.”
Jess Beard
With Hope is Here, a group focusing
on bringing “love and the hope of
Jesus Christ” to the convention
“I’ll remember it as very peaceful. I
think a lot of people were afraid of
groups that were coming in to protest
and there’s been a few skirmishes, but
there really hasn’t been a lot of fighting. And I’m just really thankful.”
Trevor Noah
Host, The Daily Show
“I honestly had an amazing time in
Cleveland.”
$NURQ·V5DGLR+RPH
RIWKH&OHYHODQG,QGLDQV
/
%$ 6(%$/
1HZV7DON6SRUWV
Carole Anthony
Cleveland-area event planner and
street vendor
“I will remember convention week
as the week when Cleveland just
came to life and just stepped up to
the plate and showed everyone, you
know, how awesome of a city this
is. And just rolling off of the whole
championship, NBA championship
and everything, we really, really
stepped up our game.”
Bernie Dennler
Station manager,WRHU-FM at
Hofstra University, Hempstead, N.Y.
“My experience has been that
Cleveland is a clean, well-run city
— at least in the area around the
convention. Cleveland has done a
very, very good job of putting on a
good face for the nation.”
John Dillon
Video producer for RealClearPolitics
“I love the architecture. When I first
got here the cab driver took me on a
scenic route past the hospitals and
all the museums (in University
Circle).”
Satinder Puri
Retired engineer, Riverside School
volunteer teacher, Public Square
protester
“Cleveland showed themselves at
their very best by staying cool and
calm. Everyone was at their best —
the police, the press, the protesters,
the delegates and Clevelanders.”
John Long
Intern, CSPAN
“Just being able to see all the people I’ve seen on TV for so long — in
person.”
Homa Bash
Reporter, WEWS NewsChannel 5
“The positivity. We were expecting
tension and hatred and instead, we
saw so many moments of peace
and prayer. From the little kids fistbumping officers to the woman
with the ginormous hat hugging
every trooper down the line, it wasn’t the protesters and the politics
that stand out for me — it was the
way Clevelanders took what could
have been so much negative energy
and turned it into something the
entire country was (pleasantly) surprised to see.”
Charles Coyne
Philadelphia attorney, guest of the
Pennsylvania Republican chairman
“In Philadelphia, the last convention severely interfered with the life
of the city. Cleveland is large
enough to have what you want but
small enough to manage. I had
more time than the delegates. I was
able to take a drive by Lake Erie,
which I’d never seen before. It’s a
jewel.”
Monique Marengo
Owner, Marengo Luxury Spa in
Cleveland
“The diversity of the people downtown. It’s a mix of all the people attending, all the police groups and
all the demonstrating and protesting.”
Ronald Pittman
Retired truck company owner,
Bikers for Trump
“I used to run trucks into Cleveland
and hurry to get out before rush
hour. I had a blast here. Cleveland
is a beautiful city.”
Conventional
wisdom quiz
Think you know GOP
convention history?
Take our quiz at
crainscleveland.com
Edward Sylcox
Hotel manager, Renaissance
Cleveland Hotel
“The Renaissance hosted the New
York delegation. They made me an
honorary member. The week was a
huge sprint. I’m most impressed by
my staff (of 200.) They worked a lot
of hours. And they still have smiles
on their faces.”
John Greer
RNC volunteer
“That it allowed me to be surprisingly entertained and brought on a
great sense of vitality that you felt
each day of the convention. There
were groups that seemed very passionate demonstrating in the
streets. There were sounds of street
vendors and performers shouting
out to the crowds through the hustle and bustle down on East 4th
Street and along Euclid Avenue.
Most importantly, after answering
many, many inquiries about where
to go and what to do, it made me
become more curious and to explore my hometown and experience our revitalized city for myself.”
Ric Metzgar
Guest of a Maryland delegate
“The Rock & Roll Hall of Fame and
the food vending trucks lining the
street. It was like a taste of Cleveland.”
PAGE 8
7/22/2016
4:41 PM
Page 1
RNC IN CLE
Hospitality biz was brisk, but not better
By DAN SHINGLER
and SUE WALTON
[email protected]; [email protected]
@DanShingler; @SueWalton_Bolts
Hospitality businesses in and
around Akron and Canton got about
as much of a boost from the Republican National Convention as the
party’s nominee got from Ted Cruz.
In other words, an appearance
without an enthusiastic embrace or
a big impact, at least in terms of
tourism spending.
But the RNC wasn’t booed off the
stage, and many businesses hope the
recent visitors will come back soon.
Some venues did get some business. To the north of town, the Cuyahoga Valley Scenic railroad picked up
some riders. At least 100 delegates
took a trip on the train, said Tim Winter, general manager of the Hilton and
DoubleTree Fairlawn/Akron hotels.
Delegations from both states were
staying with Winter, where they
booked about 170 rooms.
“Some of them just got back,”
Winter said the morning of Tuesday,
July 19. “Our delegation here from
Missouri, went today, and the Oregon delegation is going tomorrow. …
It’s great, because I think Cuyahoga
Valley National Park is one of our
greatest assets, so I’m so glad they’ll
get to see it.”
A true hotelier with more than 20
years in the business and a string of
successfully run properties in his wake,
Winter was in his element last week.
When he wasn’t working directly with
staff, he was often telling delegates and
other RNC visitors how to get around,
or even taking them himself.
“I’m having a great time,” he said,
grinning ear to ear as one of the last
buses of the day left with delegates
on July 20.
But, he’d likely be just as cheerful
for any guests, and his hotel would
likely also be sold out during any
other week in a normal July, he said.
There would just be a little less media and hubbub.
Some extra business
South of Akron, the Pro Football
Hall of Fame in Canton also sold
some extra tickets, thanks to convention visitors.
Members of six state delegations
visited the Hall of Fame during the
week, according to Pete Fierle, chief
of staff and vice president of communications at the hall. That included some big groups, like more than
150 members of the California delegation, to smaller groups of 100 or so
from places like Wyoming, New
Mexico and Nebraska.
Fierle also said the Hall of Fame
saw an increase in single-ticket visitors, including a large group from
Arizona, the weekend before the
convention got underway. He was
also hoping some of the convention
crowd would stop by after the event
wraps up, before heading home.
Stan Hywet Hall and Gardens in
Akron got a small benefit. A large
group of about 75 people from Oregon were visiting last week, said Sean
Joyce, CFO and vice president of operations. But the venue didn’t attract
any events, as it had hoped, he said.
Even Firestone Country Club,
which often hosts big events, had
trouble scoring. During the convention week, it was business as usual at
the famed course, according to Steve
Carter, general manager.
However, Firestone is a private
club, meaning that anyone who
wants to play its courses or use the
facility must be a member or gain access through a member. Privacy also
means that the club doesn’t necessarily know the source of visiting
guests, he said, so some of the players on the busy courses this week
could actually be here for the RNC.
“As far as who those guests are, it’s
impossible for us to tell, and we’re
not going to ask,” Carter said.
The Tangier restaurant in Akron
reported booking no special groups
for the RNC, as did Canton’s Gervasi
Vinyard.
“What we’re doing is business as
usual. We were holding a room for
them, but we didn’t get anything
from the convention,” said Nichole
Cardinale, Gervasi’s head of marketing. Gervasi’s rooms, however, were
quickly 100% booked, she said, as
they normally are this time of year.
A hit-or-miss affair
As for more run-of-the-mill hospitality businesses, like bars, restaurants
and hotels, the convention was at best
a hit-or-miss affair in Akron and other places south of Cuyahoga County.
There were at least 19 liquor establishments in Summit County that applied for and received special waivers
allowing them to stay open until 4
a.m. But few did, once they realized
that the crowds weren’t coming. The
Winking Lizard in Copley, Green’s
Whiskey Ranch and the Akron Melt
Bar & Grilled all said they quickly returned to their normal operating
hours after the convention began.
Blue Canyon Kitchen + Tavern
owner and general manager Val
Voelker was optimistic going into the
L E T US H OST YOU R SPE CIAL E VE NT
For more information, pricing, menus or a private tour,
please contact the Special Events & Catering Team
[email protected] or 330.908.7618
TM
FIND YOUR RHYTHM
10777 Northfield Road | Northfield, Ohio 44067 | 330.908.7625 | hrrnp.com
MUST BE 21 OR OLDER TO VISIT. FOR FREE, CONFIDENTIAL HELP 24/7, CALL THE OHIO RESPONSIBLE GAMING HELPLINE AT 1.800.589.9966.
“Everybody in
Cleveland should be
proud. And our staff
has met some of the
nicest people — they
come in with wonderful
compliments about
how much they loved
the place.”
— Fred Kobzowicz, co-owner of
the Winking Lizard taverns in
Copley, Independence, Beachwood
and downtown Cleveland
RNC week — and hoping he could
put his 4 a.m. waiver to good use.
The Maine delegation was staying
right next door to the Twinsburg
restaurant at the Hilton Garden Inn,
but Voelker knew that group would
only amount to about 20 people, so
he marketed his restaurant to other
nearby hotels with RNC visitors.
But none of that business showed
up as of the night of Wednesday, July
20, Voelker said.
Still, Voelker, who said he’s happy
with what the convention did for Cleveland’s image as a whole, is disappointed that the RNC organizers didn’t share
more information with the restaurant
community about how scheduled the
delegates’ time would be.
“They were so tight with information that they wouldn’t share (that)
there was no way I could make good
decisions from that,” he said.
The Sheraton Suites in Cuyahoga
Falls was able to get some use of its 4
a.m. waiver, said general manager
Jeff Lynch, but not much.
“We’re not going to make a ton of
money” off of late-night bar and
food bills, Lynch said. But having
those services available to their
guests is part of being a good host.
Overall, the hotel got some guests
as a result of the convention, but not
as many as it had hoped for. The
Michigan delegation used only about
150 of the 200 rooms that the RNC
Host Committee reserved, according
to Lynch. The hotel has 209 rooms.
Perhaps the best perspective on why
some places got business and others
did not came from Fred Kobzowicz,
co-owner of the Winking Lizard taverns in Copley, Independence, Beachwood and downtown Cleveland.
“It didn’t amount to much,” Kobzowicz said of business at his Copley
location. Independence fared better,
because it was closer to hotels that
had big state delegations, as was the
Winking Lizard in Beachwood, he
said. The downtown store did OK,
though no better than it would on
most other weeks, he said.
But, he noted, the Republican convention is not really that big of an
event, even if it drew all of its anticipated 50,000 visitors to Northeast Ohio.
“That’s not even a Browns game,”
Kobzowicz said with a chuckle.
Still, he added, the entire experience was still a good one — both for
his restaurants and their staff, as well
as the region.
“Everybody in Cleveland should
be proud. And our staff has met
some of the nicest people — they
come in with wonderful compliments about how much they loved
the place,” Kobzowicz said.
7/21/2016
3:34 PM
Page 1
Scribes are giving doctors needed relief
By LYDIA COUTRÉ
[email protected]
@LydiaCoutre
The days of patients receiving
care from only a doctor have given
way to the health care team, with
nurses, physician assistants, lab
technicians, secretaries and others
pitching in to deliver care and offer
support.
Doctors in MetroHealth’s emergency departments have added one
more member to the roster: the
medical scribe, who assists physicians with documentation during
patient visits and enters information into the electronic medical
record.
Dr. Lynn Dezelon, an emergency
medicine physician at MetroHealth,
said she talked to other doctors and
hospitals across the country to see
how using scribes was working before beginning to use them in 2011.
The answer was obvious, she said,
when she saw how happy doctors
were.
“They were done at the end of
their shift,” Dezelon said. “Their
charts were better. Their bosses were
happy with them because their
charts were closed on time rather
than a delay, which is quite common
in all specialties.”
Doctors told her they got better
documentation
and
accurate
billing, because they weren’t forgetting to write things down hours
later.
MetroHealth contracts with
ScribeAmerica and currently has 25
scribes supporting around 90% to
95% of the physicians in MetroHealth’s main campus emergency
department, Dezelon estimated.
More scribes are going through
training to work at MetroHealth’s
new emergency departments in
Cleveland Heights and Parma, where
doctors have been anxiously awaiting scribes.
“They wanted to know, ‘Hey,
where’s my scribe? When do I get a
scribe?’ ” Dezelon said. “My boss
wanted them to get used to the
Metro way of charting and doing
things on their own before they were
issued a scribe. And now they’re like,
‘I’ll have a scribe all of the time,
right?’ ”
More bandwidth
Dr. Michael Murphy, CEO and cofounder of ScribeAmerica, first started a scribe program in California for
a local hospital. Recognizing that a
shift to mandated digital documentation was likely at some point, he
established the scribe company in
2003. Sure enough, health care reform has given rise to cumbersome
requirements for electronic health
records.
Between
2009
and
2014,
ScribeAmerica, headquartered in
Florida, grew from serving 32 hospitals to about 350. Since then, they’ve
ballooned to 1,400 hospitals in all 50
states.
He estimates there are between
16,000 and 18,000 scribes practicing
across the United States. Other estimates have placed that closer to
20,000, but there’s no true count.
Murphy expects this growth to
continue and believes scribes will
become a standard in health care.
With increasing demands on doctors’ time outside of direct care, he
said there’s “just no more bandwidth.” What we have, he said, is a
“very highly intelligent, low-cost
workforce, which fits nicely into the
space of health care.”
Initially, many of the organizations with which ScribeAmerica contracted were smaller practices and
providers in more affluent zip codes.
Then it grew to staffing emergency
departments, and now the conversations have been at a broader system
level.
Dr. Scott Wilber, chair of emergency medicine at Summa Health,
said they haven’t seen the need for
scribes at this point. For one, the
electronic medical record software
Summa recently adopted is easy and
quick enough that providers can enter information “with almost no effort.”
Summa also wanted to make
sure that the use of scribes doesn’t
interrupt resident training, Wilber
said. And training the scribes themselves requires an investment if not
going through a national scribe
company.
“I think just at this point we’ve decided that right now we don’t think
we need to, but certainly we would
reconsider if we thought it would improve efficiency,” he said.
Dr. Frank Myers, president of
Orthopedic Associates of Lake
County, has seen that improved efficiency in the past couple of years
of using scribes. Although employing scribes has been roughly 1.5
times more expensive than paying
for transcription services, Myers
said it is certainly worth it. For
transcription,
providers
hire
someone to write out notes a doctor dictated, often at the end of the
day.
Dictating charts used to add at
least an hour to the end of Myers’
day. Since starting to use scribes in
his practice, he’s done with his work
when he’s done seeing patients.
More importantly, he said, scribes
remove the computer barrier that
can often live between a patient and
doctor.
“The number one complaint that
I would get from patients whenever
they had been to other physicians
who had electronic medical records
(was) they didn’t think that the doctor was listening to them because all
he was doing was looking at his computer,” Myers said.
There are a number of other benefits to using scribes, said Lesley
Kadlec, director of health information management practice excellence with the Chicago-based American
Health
Information
Management Association.
Physicians don’t have to remember the details of the visit. Plus, patients get immediate access to information in their records. In some
cases, they can grab their record on
the way out the door following the
visit.
“The other pro is that the physician then does not have to be focused on trying to do documentation while they should be putting
their effort toward focusing on the
patient,” Kadlec said. “Instead of
having the physician facing the computer, they’re able to interact more
one on one with the patient themselves.”
Embracing the new
Though scribe companies put
their employees through training,
and various associations and government entities have issued guidelines, there’s currently no standardized certification process for
scribes.
Murphy said he expects such regulation to come, and would support
that shift.
“The more transparency we can
have, the more comfort everybody
will have with scribes in the workplace. and I think the certification
process is one of those ways of doing
it,” he said.
For now, scribe work comes with
limitations guided by both existing
law and other guidelines issued
since scribes have grown in popularity. Scribes cannot place orders or do
clinical work. They must abide by
the Health Insurance Portability and
Accountability Act and other applicable laws.
“We have no patient contact,” said
Ann Arjune, chief medical scribe of
MetroHealth’s emergency departments. “We are not allowed to physically touch or assist the physician,
but we do get to observe a lot of the
procedures.”
Arjune started working as a scribe
five years ago while studying biology
and psychology at Cleveland State
University. Her ultimate goal is to
become a physician, and she’s leaning toward emergency medicine after working in that environment as a
scribe.
Arjune said she’s learned the vast
medical terminology and understands why labs or imaging are ordered. The experience is invaluable
for her upcoming Medical College
Admission Test.
Some
projections
estimate
100,000 scribes will be practicing by
2020. Myers said he believes this will
help make records and medicine itself easier.
“I’ve seen a ton of changes in
medicine from the time that I finished my residency,” said Myers,
who is 62 years old. “But I think,
like many other things, you can
change kicking and screaming or
you can embrace new technology.”
PRESENTED BY
CONVENTION REPORT
Monthly Meeting • August 9 • 11:30 AM - 1:15 PM
CUSTOMERS,
PARTNERS,
COMMUNITY -
Fundamentals for Success at
the Akron Canton Airport
BY: RICK MCQUEEN,
PRESIDENT AND CEO
Life after the RNC:
What’s next?
Hear three of the event’s top architects — Jon Pinney,
David Gilbert and Joe Roman — discuss what needs to
be done to keep the region’s positive momentum going.
Focusing on what matters most in a dynamic,
consolidated industry is key to the future of your
airport, CAK. Join Rick McQueen, President & CEO, of
the airport as he details each cornerstone of their past,
present and future success.
These same lessons can be applied to any business,
its growth and success. Come to this informative
presentation and take away some fundamentals that
your company may need to utilize in a greater capacity!
Courtyard Marriot Canton • 4375 Metro Circle Northwest
FOR MORE INFORMATION: NSMEAKRONCANTON.ORG
Gilbert
Pinney
Roman
Tuesday, August 16 • 5:30 - 7:30 P.M.
Cleveland Public Auditorium
Tickets available at CrainsCleveland.com/Events
20160725-NEWS--10-NAT-CCI-CL_--
PAGE 10
7/22/2016
9:30 AM
Page 1
Opinion
From the Publisher / Editor
Take a bow,
Northeast Ohio
Editorial
Change the tone
Outside Quicken Loans Arena last week, Cleveland shined.
The city looked beautiful, both for the delegates and the
other visitors in town for the Republican National Convention, and for big audiences across the country watching on
television. Even better, downtown remained largely safe and
entirely festive, with protesters of all political stripes taking
to Public Square to make their views known, and for the most
part finding respectful crowds taking it all in. We wish more
locals had ventured into the city to experience it, but the convention showcased Cleveland at its best.
What took place inside the arena, though, was considerably darker.
Before anyone stepped inside The Q, the Donald Trump
campaign got things off to a bad start by picking a nasty and
unnecessary fight with Ohio Gov. John Kasich, with campaign manager Paul Manafort saying Kasich was being
“petulant” and “embarrassing his party” by not formally endorsing the nominee. This was especially ironic after the Ted
Cruz debacle during a prime-time speaking slot on Wednesday night.
Two D-list celebrities given formal speaking roles at the
convention actually did embarrass the party — one by insisting President Barack Obama is a secret Muslim, the other by
acting coy in interviews regarding his sharing on Twitter of a
vulgar internet meme about Trump’s Democratic opponent,
Hillary Clinton. (And don’t get us started about the large
amount of pro-Trump merchandise for sale that refers to
Clinton as a “bitch.”) Few speakers even bothered to make
the affirmative case for Trump.
The first two nights of the convention were devoted almost
entirely to arguing that Clinton should be in jail rather than running for president, culminating in New Jersey Gov. Chris
Christie laying out an indictment of Clinton, asking the audience after each point, “Guilty or not guilty?” The response from
the crowd: “Guilty,” each time, and lots of calls to “Lock her up!”
Republican Sen. Jeff Flake of Arizona, a conservative but
not a Trump fan, found that too much, tweeting,
“@HillaryClinton now belongs in prison? C’mon. We can
make the case that she shouldn’t be elected without jumping
the shark.”
But this is where we are in politics in 2016, a year in which
both major parties are nominating historically unpopular
nominees. Trump, in particular, has spent the better part of
a year telling crowds that everything in the country is terrible
while offering scant details about how he would make things
better.
Contrast that with the vision of Kasich, who last week told
members of the Michigan GOP delegation, “Our party has to
be in the long-term — and in the medium and the short-term
— a unifying, a lifting and a hopeful party. The party that can
annunciate the hopes and dreams and the unity is the party
that’s going to do well.”
There’s still time to change the tone.
The Democrats are gathering in Philadelphia this week for
their convention, and while there’s little doubt we’re in for
four days of Trump-bashing, the party would do well to reach
out to voters with a message that explains why it’s nominating Clinton, and what a Clinton presidency would do to address the nation’s problems.
It might be wishful thinking, but it’s possible that Trump,
too, could spend the three-plus months until the election
talking about how he’ll expand employment opportunities
for workers left behind by economic change, rather than just
telling us Clinton is “crooked.”
Civic engagement in this country is pretty dismal. The parties can choose to help make it better. Are either of these
flawed candidates up to the challenge? We’d at least like to
see them try.
PUBLISHER AND EDITOR: Elizabeth McIntyre
([email protected])
CLEVELAND BUSINESS
MANAGING EDITOR: Scott Suttell ([email protected])
SECTIONS EDITOR: Timothy Magaw ([email protected])
The reviews are in from the Republican National Convention, and we brought down the house.
■ “On a scale of 1 to 10, it’s a 13.”
■ “Cleveland has really gone above and beyond.”
■ “The overwhelming reaction … has been, ‘Wow!’ ”
Those are just a sampling of the raves that Crain’s Cleveland
Business journalists heard about Cleveland while covering the
RNC last week.
Two years ago, when Northeast Ohio was chosen to host the
2016 RNC, we knew we had a lot of work to
do. Hotels and special projects needed to be
finished, roads fixed, money raised.
A lot of talented people got together and figured out how best to tackle a seemingly endless
checklist. Because of unprecedented collaboration by public, private and nonprofit leadership, the work got done. By the time July 18
dawned, Public Square gleamed anew, HopElizabeth
kins International Airport’s renovations were
McIntyre
completed and the Hilton Cleveland was welcoming its first guests. Our region showed that
regardless of your political affiliation or beliefs, we can work toward a common goal because we believe in Cleveland.
Ultimately, though, what made Cleveland shine so brightly
were the people, from the thousands of volunteers and hospitality workers who greeted visitors to the transportation drivers
and those who kept the peace.
Yes, our city sparkled, thanks to the work of the Downtown
Cleveland Alliance and other nonprofit groups who picked up
trash, planted flowers and strung lights.
But what we heard time and again, and what the national
media reported in stories too numerous to count, is how our
Midwestern friendliest and eagerness to help made all visitors,
whether delegates or protesters, feel welcomed.
There’s no denying many of us were worried as the convention approached. Every week this summer seems to bring more
bad news: Police officers ambushed and killed in Dallas and Baton Rouge, unarmed citizens gunned down by police in
Louisiana and Minnesota, terrorists killing innocent people in
Florida and France. Many feared havoc would reign in the
streets of Cleveland.
None of that, thankfully, came to pass. Public Square to East
Fourth Street felt like a festival throughout the week. Street musicians performed, children high-fived those in uniforms and
food trucks and vendors lined the streets. At times, tensions
spiked as myriad protesters expressed their First Amendment
rights, but police officers from Cleveland and throughout the
country followed their training and de-escalated situations before they got out of hand.
The success of this week should come as no surprise to the
RNC site selection committee that picked Cleveland to host this
year’s convention. Last fall, RNC Convention 2016 chairman
Jeff Larson spoke at a sold-out Crain’s event. He told those in
attendance that what convinced the site selection committee
to choose Cleveland was the people.
“It was the enthusiasm that people had about the convention, whether you’re Republican, Democrat or independent,”
Larson said. “People were enthused. … We could have gone to
Dallas or we could have gone to Phoenix or some of the other
cities that bid on it, but we would have been just another convention in those cities. Here, we will own the week.”
Cleveland accomplished all it set out to do when it first bid
for a political convention almost a decade ago. We proved we
have the infrastructure, the people and the attitude to get the
job done.
So, take a bow, Northeast Ohio. Your fine performance has
played to rave reviews across the country.
WRITE US: Crain’s welcomes responses from readers. Letters should be as
brief as possible and may be edited. Send letters to Crain’s Cleveland
Business, 700 West St. Clair Ave., Suite 310, Cleveland, OH 44113, or by
emailing [email protected]. Please include your complete name and city from
which you are writing, and a telephone number for fact-checking purposes.
SOUND OFF: Send a Personal View for the opinion page to
[email protected]. Please
include a telephone number
for verification purposes.
20160725-NEWS--11-NAT-CCI-CL_--
7/21/2016
3:35 PM
Page 1
COME RUN
WITH US
& FIGHT OVARIAN CANCER
Letters to the Editor
Stressing education
and animal welfare
While the July 10 letter to the
editor admonishing Crain’s Cleveland Business for encouraging visitation to Cleveland Metroparks
Zoo is certainly fueled by a passion for animals, it misses the
mark on defining the modern zoo.
The notion that zoos are prisons
that don’t provide enough space is
provocative, but ignores the reality
of animal behavior. Yes, some animals, including tigers, can travel
large distances, but they do so by
necessity and not by choice. This is
evidenced by the fact that some individuals of the same species range
over a much smaller area because
more resources are available in the
area they live. It’s not about the size
of the territory, it’s about the quality of the space. To use the largest
range areas for tigers and make this
claim is to misrepresent the animal’s biological needs.
It’s true that some animals in zoos
have developed abnormal behaviors
over the years, but this was a function of lack of complexity of exhibits
and not a lack of space. As zoos implement complex training and enrichment programs and build new,
complex exhibits, these behaviors
are disappearing. Rosebrough Tiger
Passage opened in June and embraces an exhibit design concept
that focuses on complexity of exhibit and choice/control on the part of
the tigers. These are the premiere
concepts in animal wellness.
As the former chair of the Animal Welfare Committee of the Association of Zoos and Aquariums
and the executive director of an
institution that has a science program that is continually evaluating
animal welfare in zoo animals and
making recommendations for improvements in care, I can assure
you we work every day to recognize the care of our animals.
Perhaps more concerning is the
citation of the scientific report “A
Global Evaluation of Biodiversity Lit-
eracy in Zoo and Aquarium Visitors”
as proof of how zoos fail to educate
visitors. Misleading readers in this
way is irresponsible given that the
authors report an increase both in
biodiversity understanding and in
self-reported behaviors to increase
biodiversity. The authors also conclude that zoos and aquariums can
make important contributions to
reaching the Aichi Biodiversity Target. Moreover, there are many articles that show the positive impacts
of zoo education programs.
To be fair, zoo education programs cannot be the only solution.
The messages and inspiration we
provide must be built upon, which
is why we partner with local
school districts and embrace
teacher education. Our zoo focuses on inquiry-based learning and
conducts continuing education
opportunities for teachers to help
them use these creative teaching
tools in science education. Additionally, our focus on biomimicry
content helps prepare a STEM
curriculum that will help build a
scientifically competent workforce. Not only does our education
program make a difference for animals, but we have a positive impact on the community.
I recognize and share a passion
for animals, but to make broad statements about zoos without representing the facts accurately is
counter-productive. If you have a
passion for animals, I encourage you
to reach out to your zoo and learn
more about their efforts in animal
welfare and conservation instead of
relying on rhetoric. There are amazing things happening in modern
zoos all around the country, and
Cleveland Metroparks Zoo is proud
to be setting a new standard for the
people of Northeast Ohio.
Christopher Kuhar
Executive Director, Cleveland
Metroparks Zoo
What’s the real story?
As a longtime subscriber of
Crain’s Cleveland Business, I was
disappointed in the very “gossipy”
and unprofessional content and
tone of the July 18 article (“CEO’s
Exit has DDR Facing Questions”)
regarding David Oakes’ sudden termination from DDR Corp., particularly since it was a feature article.
I do not know, nor have I ever
met Mr. Oakes. The article essentially consists of potentially untrue
rumors and guessing on Crain’s
part. Also, I found it very inappropriate to refer to a divorce as a “setback,” particularly when the matter
appears to have been voluntarily
completed in a very short period of
time, as opposed to a long and litigious process over years that one
might expect to see in a so-called
bitter divorce situation.
While such conjecture may be
the subject of water cooler conversations among many in the business community, I expect higher
journalism
standards
from
Crain’s. The article mentions that
DDR will be providing more details next week, so any article
could have waited until then to be
based on more complete and accurate information.
John Burns
Shaker Heights
Cleveland
zoo is among
nation’s best
Cleveland is fortunate to have
one of the best zoos in the nation.
Cleveland Metroparks Zoo stands
out for its commitment to positive
animal welfare, innovative science
and conservation programs,
record levels of community engagement and numerous industry
awards.
On behalf of the Cleveland Zoological Society, the zoo’s nonprofit advocate and fundraising partner, we wish to call your attention
to the following:
■ Cleveland Metroparks Zoo is a
leading zoo nationally and has
achieved continuous accreditation
for 25-plus years, upholding rigorous standards for animal welfare,
education and conservation established by the Association of
Zoos and Aquariums.
■ Thanks to outstanding leadership at the zoo, and to a strong
public/private partnership, the
zoo provides significant benefits
to the
community, including
welcoming 1.1 million patrons annually and engaging more than
100,000 students in scholarshipfunded educational programs.
■ With the help of the Zoo Society, the Zoo’s Future for Wildlife
program has provided nearly $6
million in direct support for
wildlife conservation internationally. These funds offer critical support for the conservation of great
apes, carnivores and herbivores in
the wild, and for combating
wildlife trafficking — a growing
threat to elephants, rhinos, tigers
and many other species.
■ Habitats such as the new Rosebrough Tiger Passage embody the
best in zoo design, optimizing
choice and flexibility for the animals and inviting visitors into a
dynamic environment to observe
these beautiful big cats and to be
inspired to take on a stewardship
role for the planet we all share.
We invite Anna Sorokina (Letter to the editor: “Next time, think
of the animals,” July 10) to do
some basic research instead of
simply parroting the animal rights
agenda of other organizations.
We would also invite the editorial
staff of Crain’s Cleveland Business to join us to assess what our
zoo does for this community and
for the animals in its care.
The zoo is open 363 days a year,
and we would be glad to host you
anytime.
Liz Fowler
Executive Director, Cleveland
Zoological Society
Virginia Benjamin
Immediate Past President,
Cleveland Zoological Society
SATURDAY, AUGUST 6
PROUD SPONSOR OF OUTRUN OVARIAN CANCER
REGISTER NOW at elkandelk.com/OROC
JOIN WVIZ/PBS FOR A SPECIAL
SCREENING OF THE NEW DOCUMENTARY
FRIDAY, AUGUST 12 AT 6:30 PM
at
Ohio Theatre at Playhouse Square
$10 Tickets: ideastream.org/ThePursuit
The Pursuit is a reflection on the fight for LGBT rights, more than 50 years
since protesters gathered in front of Independence Hall and called for an end to
discrimination against homosexuals. Contrasting stories from LGBT experiences
past and present, a complex and vibrant picture emerges that demonstrates
both how far the community has come and how far there is left to go.
A COLLABORATION AMONG:
SPONSORED BY:
20160725-NEWS--12-NAT-CCI-CL_--
PAGE 12
7/22/2016
4:11 PM
Page 1
1,000 Indians season-ticket
holders who have been with the
franchise since the club moved to
then-Jacobs Field in 1994.
35% Year-over-year
increase in Indians.com page
views between the start of June
and the All-Star break.
140%
YOY increase in online
ticket sales in that same period.
30%
YOY jump in single-ticket sales during the first half of
the season.
24% YOY jump in concession
sales in the first half.
19%
YOY increase in merchandise sales in the first half.
92% YOY increase in the
Tribe’s Facebook impressions in
2016.
43% YOY increase in the
Indians’ TV ratings on SportsTime
Ohio, through the first half.
13.46 Rating for the IndiansYankees game on July 7, the
highest since April 4, 2014.
5, 3, 4 Crowds of 30,000 or
more at Progressive Field in 2016,
’15 and ’14, respectively.
INDIANS
second season as the Indians’ senior
director of ticket sales and service.
Salcer’s boss, Brian Barren, the
Tribe’s executive VP of sales and
marketing, was lured away from
Procter & Gamble Co. by former Indians president Mark Shapiro in January 2014. Salcer, who joined the organization nine months later, also
has a background in consumer
goods. He spent 14 years at Chattem
Inc. and was in charge of the Tennessee company’s nine-figure Walmart business.
Salcer mentioned how at Chattem
he knew customers weren’t going to
buy lotion in July because they
wouldn’t need it until the colder
weather arrived. This summer, the
Indians have been able to market
something that is coveted — a firstplace team that has quickly become
a favorite to reach the World Series.
In a 24-day span that started with
the first victory of the winning streak
on June 17 and concluded with the last
game of the first half on July 10, the Indians sold a combined 193,000 season,
group and single-season tickets.
“From a business perspective, what
we are doing is when the team performance does escalate, we want to be
able to capitalize on that,” Salcer said.
The Solon Select is a
distinguished group
of more than 800
businesses that have
chosen to locate in
the City of Solon.
When It Gets
Down to Business…
Solon Gets It!
The City of Solon welcomes these new businesses:
The Butcher’s Pantry
First National Bank
Folio Photonics, LLC
Legends Windows/ Doors & Design Center
Saint-Gobain Performance Plastics
And thanks these real estate professionals for
bringing new business to Solon:
Tim Breckner – Colliers International
Bob Garber – CRESCO Real Estate
David Sternberg – Metro Space Realty
Carla Massara – Kowit & Company Real Estate Group
Solon’s Got It!
Prime industrial, office and retail sites at www.solonohio.org
City of Solon • 34200 Bainbridge Road • Solon, Ohio 44139 • 440.337.1313
Peggy Weil Dorfman, Economic Development Manager • [email protected]
“By capitalize on that, I mean be sure
that the experience that fans have at
the ballpark is a positive one.”
Calling for more
The Indians are confident that the
two-year renovation of Progressive
Field, combined with the addition of
the largest scoreboard in MLB and
the replacement of a 24-year-old
sound system, has vastly improved
the fan experience. Salcer said the
club has also “had a huge service initiative to take care of our fans better
at the ballpark.”
The team’s research has found
that 80% of the fans who buy District
Tickets — the $13 standing-roomonly spots in the Corner bar in right
field — online are new users.
Getting those fans, many of whom
are in the coveted younger demographic, to return is crucial for an organization that hasn’t drawn 20,000
fans per game since 2011.
“That’s very exciting that they’re
trying the product,” Salcer said. “I
don’t think it’s overnight that we convert them to season-ticket holders.”
The Indians’ season-ticket base,
which includes partial plans that
start at 20 games, increased slightly
to about 9,000 in 2016. The total is
1,000 ahead of 2014 and is a 50% increase from 2012, but it’s still way
too low for the club to consistently
produce large crowds. In 2008, when
the Indians had an attendance norm
of 27,122, they had about 15,000 season-ticket holders.
“We definitely feel like that is our
biggest (potential) growth area from
a business perspective,” Salcer said.
“It’s always going to be our focus.”
For the time being, the Tribe is
riding the wave that has followed the
Cavaliers ending the city’s championship drought. Single-game ticket
sales are up 30% year-over-year, reversing a trend in which the club
dropped in that category in back-toback seasons.
Group sales have been “through
the roof” of late, and Salcer said the
early response to the Tribe’s 2017 season-ticket drive has been encouraging.
“The performance of the team is
putting us in position to capitalize
earlier on potential new 2017 seasonticket holders,” Salcer said of a group
that is motivated by the chance to get
first dibs on 2016 playoff tickets. “The
incoming calls that we’ve received —
we have a senior manager of ticket
sales who said in his 15 years of being
with the Indians, he’s never had a
busier time with incoming calls from
fan excitement.”
Appetite for success
Even with the recent surge, the Indians are 29th in the MLB attendance
standings, a place at which they finished in 2014 and ’15.
Mark Klang, who operates Amaz-
20160725-NEWS--13-NAT-CCI-CL_--
7/21/2016
3:51 PM
Page 1
Home game attendance by team
For the first half of the 2016 season, the Indians once again rank 29th in home attendance.
2014
2015
2016
Rank, Team
Gms
Total
1 LA Dodgers 81 3,782,337
Avg.
46,695
Rank, Team
Gms
Total
1 LA Dodgers 81 3,764,815
Avg.
46,479
Rank, Team
Gms
Total
1 LA Dodgers 48 2,147,466
Avg.
44,738
2 St. Louis
81 3,540,649
43,711
2 St. Louis
81 3,520,889
43,467
2 St. Louis
49 2,117,813
43,220
3 NY Yankees 80 3,401,624
42,520
3 San Fran.
81 3,375,882
41,677
3 San Fran.
46 1,913,054
41,588
4 San Fran.
41,588
4 NY Yankees 80 3,193,795
39,922
4 Chi. Cubs
45 1,770,519
39,344
81 3,368,697
5 LA Angels
81 3,095,935
38,221
5 LA Angels
81 3,012,765
37,194
5 Toronto
47 1,845,907
39,274
6 Boston
81 2,956,089
36,494
6 Chi. Cubs
81 2,959,812
36,540
6 NY Yankees 46 1,763,634
38,339
7 Detroit
81 2,917,209
36,014
7 Boston
81 2,880,694
35,564
7 LA Angels
47 1,786,488
38,010
8 Milwaukee
81 2,797,384
34,535
8 Toronto
81 2,794,891
34,504
8 Boston
51 1,828,585
35,854
9 Texas
81 2,718,733
33,564
9 Detroit
81 2,726,048
33,654
9 NY Mets
46 1,617,006
35,152
10 Colorado
81 2,680,329
33,090
10 Kansas City 81 2,708,549
33,438
10 Texas
44 1,517,860
34,496
11 Chi. Cubs
81 2,652,113
32,742
11 Washington 81 2,619,843
32,343
11 Kansas City 44 1,446,767
32,881
12 Washington 81 2,579,389
31,844
12 NY Mets
81 2,569,753
31,725
12 Colorado
44 1,434,646
32,605
13 Baltimore
80 2,464,473
30,805
13 Milwaukee
81 2,542,558
31,389
13 Washington 46 1,447,299
31,463
14 Cincinnati
81 2,476,664
30,576
14 Colorado
80 2,506,789
31,334
14 Detroit
44 1,369,517
31,125
15 Pittsburgh
81 2,442,564
30,155
15 Pittsburgh
81 2,498,596
30,846
15 San Diego
48 1,386,784
28,891
16 Philadelphia 81 2,423,852
29,924
16 Texas
81 2,491,875
30,763
16 Milwaukee
45 1,287,389
28,608
17 Toronto
29,327
17 San Diego
81 2,459,752
30,367
17 Houston
47 1,326,462
28,222
81 2,375,525
18 Atlanta
81 2,354,305
29,065
18 Cincinnati
81 2,419,506
29,870
18 Pittsburgh
44 1,227,522
27,898
19 Minnesota
81 2,250,606
27,785
19 Baltimore
79 2,320,590
29,374
19 Seattle
47 1,296,260
27,580
20 San Diego
81 2,195,373
27,103
20 Minnesota
81 2,220,054
27,408
20 Baltimore
47 1,254,220
26,685
21 NY Mets
80 2,148,808
26,860
21 Seattle
81 2,193,581
27,081
21 Arizona
51 1,307,136
25,630
22 Arizona
81 2,073,730
25,601
22 Houston
81 2,153,585
26,587
24,964
23 Seattle
81 2,064,334
25,485
23 Arizona
81 2,080,145
25,680
23 Cincinnati
48 1,197,391
24,945
24 Oakland
80 2,003,628
25,045
24 Atlanta
80 2,001,392
25,017
24 Minnesota
49 1,203,739
24,566
25 Kansas City 81 1,956,482
24,154
23,475
25 Atlanta
50 1,142,510
22,850
26 Houston
81 1,751,829
21,627
26 Chi. Sox
80 1,755,810
21,947
26 Chi. Sox
45
985,678
21,903
27 Miami
81 1,732,283
21,386
27 Oakland
81 1,768,175
21,829
27 Miami
43
908,478
21,127
28 Chi. Sox
79 1,650,821
20,896
28 Miami
81 1,752,235
21,632
28 Oakland
48
918,216
19,129
29 Cleveland
78 1,437,393
18,428
29 Cleveland
78 1,388,905
17,806
29 Cleveland
42
780,615
18,586
30 Tampa Bay
81 1,446,464
17,857
30 Tampa Bay
81 1,247,668
15,403
30 Tampa Bay
49
816,747
16,668
ing Tickets Inc., a Mayfield Village
broker, said the Tribe’s winning
streak “clearly” produced a spark on
the secondary market, but said he’s
been disappointed the response hasn’t been even greater.
“I think with the Cavs’ run, a lot of
people went dry on money,” Klang
said. “The Cavs kind of have the city
wrapped up right now. We’ve definitely seen an increase, but it’s not
what we expected it to be, especially
in the 24 to 48 hours before games.”
Two national ticket brokers, however, provided numbers to Crain’s
that more closely mirrored the
Tribe’s early July attendance bump.
StubHub communications manager Cameron Papp said the sales of
Indians tickets increased 35% yearover-year during the first half. The
median sale of a Tribe ticket on the
online market that is owned by eBay
has jumped from $23 in 2015 to $30.
SeatGeek content analyst Chris
Leyden said the average resale price
for an Indians home game ranks 13th
in MLB, a nine-place jump from
2015. The 36% price increase, to $50,
is the second-largest in baseball.
The broker’s data, which goes
back to 2010, shows that four of the
eight Tribe games that have produced the largest demand in the last
seven seasons occurred in the most
recent seven-game homestand.
The increased gate helped to generate a 24% year-over-year jump in concession sales at Progressive Field. The
Indians said the July 4 and 9 games
against the Detroit Tigers and New
York Yankees resulted in the secondand third-best concession revenues
for a non-opener since 2001.
“It’s nice to have some positive
momentum,” Salcer said. “It’s something we really had a feeling was
coming because we really believe in
what Chris (Antonetti), Mike (Chernoff) and Terry (Francona) are doing
on the baseball side.”
REDEFINING CORPORATE
HOSPITALITY
CONTACT ONE OF OUR EVENT PLANNERS TODAY!
440.449.0700 • [email protected]
IMPRISE FINANCIAL
MANAGE RISK. MAXIMIZE WEALTH.
WEALTH ADVANTAGE
Imprise Financial develops customized captive insurance programs
VCKNQTGF VQ [QWT DWUKPGUUoU URGEKƂE TKUM RTQƂNG 1WT URGEKCNK\GF
programs provide coverage for losses that traditional insurance
companies cannot cost-effectively insure, including:
Crime & Employee Dishonesty
Loss of Key Talent
Cyber Risk
Regulatory Risk
Insurance Deductible Expense
Supply Chain Interruption
Loss of Key Customer
Litigation Expense
Franchise Dispute Expense
Reputation Risk
CALL TODAY 877-220-0180
WWW.IMPRISEFINANCIAL.COM
© Imprise Financial PCC, Inc. 2016
QNEW
“The Name
You Can Trust!”
“ONE SOURCE.
UNLIMITED RESOURCES.”
CONCEPT! Digital BILLBOARD
ON WHEELS (mobile unit with 3
digital screens goes to where you
want your ad to be seen)
QHighway Digital Billboards
QBanners, Posters, Large Wall Murals,
Vehicle Wraps, Window Graphics
QEvent & Tradeshow Signage
QEmployee Recognition,
Motivation & Safety Programs
QDigital Catalogs
QCustomer/Supplier Incentive
& Award Programs
QMobile Friendly Websites
QVideo Production
QPrinting
QDirect Mail Marketing
QPromotional Products
QCorporate Apparel & Uniforms
QBranded Gift Cards
QOnline Company Stores including
Warehousing & Fulfillment
440-268-0881
“Call Joe Thomas Group
Independently Owned & Operated.
Certified as a Minority-Owned Business
by State of Ohio and NMSDC.
That’s me!”
www.ProformaJoeThomasGroup.com
|
www.JoeThomasGroup.com
Proforma JOE THOMAS GROUP is a franchisee of Proforma and is not affiliated with any other franchisee.
20160725-NEWS--14-NAT-CCI-CL_--
PAGE 14
7/21/2016
2:22 PM
Page 1
Focus
© 2016 Daniel Hertzberg c/o theispot
LEGAL AFFAIRS
The rise of the
legal machines
Experimental
technologies
could rattle the
legal industry
as firms look
to retool their
cost structures
By JEREMY NOBILE [email protected] | @JeremyNobile
T
he robots are taking over, and the law is their next target.
Ripples of the last recession are driving big changes in the legal market. Companies are
cutting budgets for legal services and beefing up in-house legal teams while demanding effective results faster, cheaper and with more predictability in the firms they contract with.
Not surprisingly, law firms, in turn, are seeing demand for their services dwindle. The work they
do get is highly scrutinized by clients, unlike years past, which is all culminating in fresh pressures
for firms to operate leaner and more efficient.
Today’s conversations about cost structure and project management are changing as a result.
And the firms who don’t consider how technology can make them leaner and serve clients better
could be doomed to fail.
SEE ROBOTS, PAGE 17
20160725-NEWS--15-NAT-CCI-CL_--
7/21/2016
3:07 PM
Page 1
LEGAL AFFAIRS
Adviser: Christina Peer
Social media usage blurs legal guidelines for school districts
The incessant use of social media
has complicated policy making for
nearly every organization and institution that exists today — from private employers to nonprofits to government entities. But no conflicts of
interest appear to be as great as
those that exist within our school
systems. School districts must balance the risks associated with perusing an applicant’s or employee’s social media profile with their need for
information. They also must tackle
tough questions related to an employee’s right to free speech against
the district’s rights as an employer.
The issues facing schools with regard to social media are too many and
varied to cover in a single article. Social media today has its place in the
hiring process, the collective bargaining process and nearly all communications between school districts,
teachers, parents and students.
Social media and hiring
Schools are essentially employers
that are subject to the same anti-discrimination laws as private employers. School districts are also governed by several specific laws,
applicable only to public schools
that govern their employment practices. School districts are required to
conduct extensive criminal background checks on employees. But
what about looking into an applicant’s social media profile?
While it’s perfectly legal for a
school district to explore an applicant’s (or employee’s) social media
accounts, doing so could open the
door to discrimination claims if
those sites disclose information that
an employer does not need (or want)
to know. Examples include an applicant’s religion, sexual orientation
and marital status. After all, an employer cannot discriminate on the
basis of a characteristic that it does
not know about, and no employer is
going to ask questions regarding
these topics. But, if an employer uncovers these details on social media,
an applicant or employee can allege
this information played a role in an
employment decision.
At the same time, schools need to
perform a degree of due diligence to
avoid coming under fire for hiring
someone whose social media profile
reveals conduct that shows poor
judgment (or worse). It is a calculated risk school districts take when
they start peaking at the social media
sites of prospective or current employees, creating a type of “damned
if you do, damned if you don’t” scenario.
Social media and union activity
In labor relations matters, Ohio
school districts are governed by the
State Employment Relations Board
(SERB), which is the Ohio equivalent
of the NLRB for public employers.
School districts that attempt to regulate or discipline employees for inappropriate social media usage can
easily run afoul of laws that protect
unionized school employees.
Union employees who complain
about their work environment may
have engaged in protected “concerted activity” — especially if the complaint is made during contract negotiations. Employers wishing to
discipline an employee for employment-related social media state-
Christina Peer
is a partner in
the education
law practice
group of
Clevelandbased Walter |
Haverfield.
ments must first consider whether
these statements constitute “concerted activity.” This is a highly factspecific analysis and there are no
SERB decisions directly on point. At
this juncture, school districts are left
to rely on NLRB decisions, some of
which have concluded that Facebook posts can constitute protected
concerted activity.
Regulating out-of-school
speech on social media
Students, teachers and other
school employees do not give up
their First Amendment rights when
they enter the schoolhouse door.
However, school districts can place
some restrictions on the out-of-
school speech of their employees. A
school employee’s speech is protected by the First Amendment if it involves a matter of “public concern”
(a political, social or other concern
in the community that is made in the
employee’s individual capacity).
If the speech involves a matter of
public concern, courts balance the
interests of the employee, as a citizen, to raise matters of public concern with the interests of the school
district, as an employer, in promoting the efficiency of the public services it performs through its employ-
ees. School districts must be cognizant of these issues when handling
situations involving an employee’s
social media posts.
Without a doubt, the field of education law has become more complicated and controversial largely as a
result of social media. These are only
a few of the many issues school districts face daily, but they demonstrate the need for administrators to
work closely with experienced legal
counsel before implementing any
social media policies or taking punitive action for social media activity.
WHE N S TOCK BROK E R S A R E CROOK E D,
SOME THING H APPENS TO THEM.
US.
Most stockbrokers are honest. Some are not. At Meyer Wilson, we’ve been successfully representing investors
against dishonest brokers for more than 15 years. We’ve done it locally. We’ve done it nationally. And we’ve
built our reputation on our success. So if you know of a stockbroker who is crooked, negligent, or just plain
not smart enough to do the right thing, contact us. We can help.
Get what’s coming to you.
Meyer Wilson Co., LPA
Cleveland
Columbus
Los Angeles
216.600.1355
investorclaims.com
20160725-NEWS--16-NAT-CCI-CL_--
PAGE 16
7/21/2016
3:10 PM
Page 1
OWNER / USER OPPORTUNITY AVAILABLE FOR SALE OR LEASE
4600 Tiedeman Road, Brooklyn, Ohio
LEGAL AFFAIRS
Q & A: Richard Manoloff
President, Cleveland Metropolitan Bar Association
Nonprofit lawyer bodies have long provided services that give legal aid to the poor and disenfranchised. The latest president of the Cleveland Metropolitan Bar Association, however, has a
particular interest in improving access to justice
for those living by lesser means in Northeast Ohio.
Crain’s sat down with CMBA president Richard
Manoloff to learn more about the importance of this work, the initiatives
he wants to see further developed in Cleveland and why improving access to justice should matter to everyone. — Jeremy Nobile
• 241,396 SF Manufacturing & Distribution Building • Excellent interstate access - located 1/2 mile from I-480
• Impeccably maintained - owner occupied building interchange and five miles from CLE Airport
• 10 Loading Docks
• 6.50 Acres of Total Land Area
Rocco DiPuccio
216.609.0306
[email protected]
Jon Elson
216.609.0305
[email protected]
www.avisonyoung.com/offices/cleveland
AT HOME. IN THE OFFICE.
AT THE GYM. ON THE GO.
Facebook.com/CrainsCleveland
Twitter.com/CrainsCleveland
Instagram.com/CrainsCleveland
STAY CONNECTED.
Reputation. Respect. Results.
_1h-lrbmvhb
_ubv-|mo
mfu;-|_-Ѵru-1ঞ1;
_-uѴ;v-lrbmvhb0;]-mru-1ঞ1bm]Ѵ-bmƐƖƕƓ"bm1;|_-|ঞl;_;_-vo0|-bm;7o;u
ƐƏƏ;u7b1|v-m7v;Ѵ;l;m|vbm;1;vvo=ƐlbѴѴbom7oѴѴ-uvķbm1Ѵ7bm]-Ѵ-m7l-uh-m-u
ƑƏƐѵfu;u7b1|o=ƑƕlbѴѴbom7oѴѴ-uv
_ubvঞ-m!-|mo0;]-mru-1ঞ1bm]Ѵ-bmƐƖƖƏ"bm1;|_-|ঞl;_;_-vo0|-bm;7o;uƒƏ
;u7b1|v-m7v;Ѵ;l;m|vbm;1;vvo=ƐlbѴѴbom7oѴѴ-uvķbm1Ѵ7bm]-u;1ou7Ŋv;ম
m]rubѴƑƏƐƓ
fu;u7b1|o=ƒƖlbѴѴbom7oѴѴ-uv
m-ƑƏƐѵķ|_;v;u;vr;1|;7-7o1-|;vb|_o|v|-m7bm]u;r|-ঞomv-m7u;1ou7Ŋv;ম
m]
u;vѴ|vfobm;7|o];|_;u-|1-u|_;0b|
$_;=o1voml-;uvbmoѴbm]1-|-v|uor_b1bmfuķ7;-|_-m7l;7b1-Ѵl-Ѵru-1ঞ1;oŊ
1omv;Ѵ-uu-m];l;m|vb|_o|_;u-oum;v-u;1uu;m|Ѵ0;bm]-11;r|;7-m7_omou;7
Each case is unique based on its facts, and past successes do not guarantee future successful outcomes.
Why is there a greater sense of
urgency to address these issues today?
The CMBA has long had programs
providing legal services to those
with lesser means, such as the
Cleveland Homeless Legal Assistance Program, the Bankruptcy Pro
Bono Project, among many others.
But you are right. There is an increasing focus on providing individuals with new and better avenues to
access our justice system, not just
here in town, but across the nation.
For any society to be well-functioning, groups of people can’t be effectively excluded from the established
justice system. But that’s what we
have right now. National studies
have found that only 20% of the civil legal needs of low-income individuals are met. And those of modest
means are unable to qualify for free
legal services but are simultaneously unable to afford market rates.
The typical businessperson may
not feel like these things generally affect them. Not to sound
crass, but spell it out for me: why
should the business sector care?
Access to our justice system is not
just a moral imperative. There are
also significant economic implications. A successful and growing
economy depends upon — in a word
— people giving to it more than
they take from it. It is counterproductive for the economy, then, for a
family that has worked hard to
achieve economic self-sufficiency
and productivity to collapse because a relatively simple legal matter was not properly and satisfactorily addressed. And if a person
receiving forms of public assistance
can overcome a barrier to employment through basic legal process,
it’s a win-win for the economy.
There are clearly wider implications here.
Indeed — not just moral, but economic. When the law is available
to all, it can produce shock waves
of economic productivity.
So what can the CMBA do about
all this?
The CMBA, almost 6000-strong, is
uniquely situated here. We can expand upon efforts to help people
help themselves. We can call upon
that army of pro practitioners to fill
gaps on a pro bono and ‘low bono’
basis, and provide systems and programs to facilitate those efforts.
What programs are in store?
The CMBA is exploring several initiatives to improve access to legal services and justice to those with modest means. From recruiting
attorneys to work on a pro bono or
reduced-fee basis, to establishing a
program that would provide client
flow, training and mentoring to fulltime attorneys dedicated to serving
the modest means population, to
studying what other organizations in
Ohio and across the nation are doing,
we can start rolling snowballs down
the hill. Cleveland schools CEO Eric
Gordon recently spoke about the importance of legal health. Sometimes
assistance with a straightforward legal matter can make the difference
between school attendance and absence, between high school graduation and dropping out. The CMBA already sends hundreds of volunteers
into the schools each year to teach
and mentor students through our
‘3Rs’ program (rights, responsibilities,
realities). We intend to expand our
impact by providing targeted legal
services as well.
Is there anything Cleveland law
firms as a group should consider
to help improve access to justice?
There are always things that can
be done to improve access to legal services and justice — not just
by law firms but also by anyone
participating in our region’s massive and vibrant legal industry,
both lawyers and non-lawyers in
all sectors. During my 21-year
tenure at Squire Patton Boggs, I
have seen the firm work with Legal Aid to provide assistance to
survivors of domestic violence,
‘loan’ lawyers to Legal Aid a month
at a time, work in East Cleveland
with Legal Aid and the Cleveland
Clinic at brief legal advice clinics,
among other things. A quick call
to the gifted and indefatigable
Colleen Cotter at Legal Aid can
yield a wealth of ways to assist
those without wealth. We at the
CMBA want to strategically supplement all the good things that
are already going on in the community. Different people are passionate about many different
things.
This all sounds like a call to action. Do you see firms buying
into these efforts?
Everybody knows we live in one of
the most giving and philanthropic
towns in the nation. It’s in our DNA
as Clevelanders. Even though
lawyers are sometimes characterized as cold, lifeless and unfeeling,
that doesn’t describe the Cleveland
legal community I know — mostly
anyway. I see large law firms, small
law firms, and solo practitioners rising up to give back, to improve, for
all, the justice system we have invested our lives in. A Cleveland professional sports team has won a
world championship in my lifetime.
Ipso facto, filling the gaps in the access to legal services and justice
spectrum is possible. I believe in
the law of ‘The Land,’ and its
lawyers.
20160725-NEWS--17-NAT-CCI-CL_--
7/21/2016
2:28 PM
Page 1
ROBOTS
That’s where our computer overlords come in.
“Why do we talk about tech today? For one, in order to compete,
in order to survive, you’re going to
have to,” said Jerry Justice, chief innovation officer at Benesch Friedlander Coplan & Aronoff, a midsize
regional firm based in Cleveland.
“And two, clients are demanding
it.”
There are “huge” gaps in the
adoption of tech, Justice said. He
was recruited from the accounting
industry to Benesch about a year ago
to bring new, innovative and costsaving technological perspectives to
the firm.
Some of the most cutting-edge legal tech in the industry is being reviewed within their own walls, such
as what’s been loosely referred to in
the industry as “legal robots.”
Justice said Benesch is considering a partnership with Kira Systems
of Toronto. The tech startup’s
cloud-based Kira software is essentially artificial intelligence that
searches and analyzes contract text
and “learns” along the way, Justice
said. This allows it to digest document loads that would take human
brains a slew of man hours to review — and it’s the kind of grunt
work traditionally assigned to
young associates.
The info is, naturally, stored over
time, establishing a bank of work in
a digitized database that can then be
perused and analyzed by legal teams
and even shared with clients.
While not a tool specific to the legal industry, it offers significant benefits when applied to it.
“Fundamentally, using this would
help us make processes as effective
as they can ever be,” Justice said.
intelligence are already in the works
in Northeast Ohio, like Clevelandheadquartered firm BakerHostetler.
In May, ROSS Intelligence announced a partnership with Baker.
Currently based in Silicon Valley,
ROSS is built on the platform that
powers Watson, IBM’s cognitive
computer, which is best known for
captivating audiences after besting
Jeopardy! legends Ken Jennings and
Brad Rutter on the game show in
2011. The Cleveland Clinic also uses
the Watson platform as part of medical research.
Instead of asking it trivia, though,
lawyers can ask ROSS a variety of legal questions as the software reads
through laws, gathers evidence and
draws inferences based on its own
research. It’s not unlike a Google for
lawyers.
Baker declined to talk further
about ROSS and tech innovations
for this story. However, the firm
has said it sees applications for
ROSS in its bankruptcy practice.
“At BakerHostetler, we believe
that emerging technologies like cognitive computing and other forms of
machine learning can help enhance
the services we deliver to our
clients,” said Bob Craig, the firm’s
chief information officer, in a May
news release. “We are proud to team
up with innovators like ROSS and we
will continue to explore these cutting-edge technologies as they develop.”
“There’s definitely a
drive for increased
efficiency coming
from the clients.
You can’t be in this
world and say to a
client we don’t
know how long this
will take or how
much this is going
to cost. That’s just
not acceptable
anymore.”
— Bill Garcia, chief practice
innovation officer for Thompson
Hine
management has already landed
additional business for the firm as
it competes for work against others.
But besides making the compiling
of information better and faster,
among other things, it’s driving a
cultural shift in how lawyers inter-
act with clients by changing the
philosophy of engagement.
Those web-based applications, for
example, provide the real-time updates on cost and information that
can set a firm apart from the next.
Tech advancements like this are
all part of the paradigm shift in how
lawyers work with clients. It’s a major shift from even a decade ago
when lawyers would still simply
drop off a bill at the end of a project, unchecked by the client.
“The software tools help you do
the work,” Garcia said. “But it’s all
part of how we’re developing service. And that becomes part of the
value proposition.”
Are their negative ramifications
to new technology and so-called legal robots? It depends on who you
ask. In most spheres, better tech
does typically mean less need for
actual people.
But as most law CIOs will tell
you, this is the way of the future.
And those who don’t get on this
computer-driven bus may just be
left behind.
“Does it mean people will lose
jobs? It depends,” Justice said. “We
think it will allow people instead to
elevate their skills and do better
things. That’s why we need to
leverage all this new technology.”
Nominate
someone for
Crain’s ‘Who to
Watch in Law’
Crain’s third “Who to Watch” section of
2016 — “Who to Watch in Law” — is scheduled for publication on Sept. 26. It will highlight up-and-comers and innovators in
Northeast Ohio’s legal sector, and we’re
looking for suggestions.
We’re profiling individuals who are, of
course, excellent legal practitioners but also
have a passion for their work, their clients
and the Northeast Ohio community. These
individuals could be from a big firm, a small
firm, a local company or even nonprofit.
There are no hard and fast requirements
for this section, other than that the candidate needs to exhibit the kind of potential
that makes him or her someone to watch in
the legal sector. We’re looking for those individuals who might fly under the radar
now but could disrupt their field — for the
better — in the future.
If you think you know who will be among
those leading Northeast Ohio’s legal space
in the future, drop an email to sections editor Timothy Magaw, [email protected].
Please include “Who to Watch in Law” in the
subject line.
Send your suggestions no later than
noon on Monday, Aug. 1. Please include the
person’s name, position and a paragraph
explaining why he or she stands out.
Changing client dynamics
Some of the biggest and most
sweeping changes are happening
with cloud computing, though.
Putting info in the cloud involves
updating systems mostly to allow
information to not only be more accessible to legal teams but clients,
themselves, who want instantaneous access to information in the
digital age.
While it tugs at the imagination
less than the idea of a “legal robot,”
Evolution of service
it’s where the bulk of today’s innoA January report by The Boston vation is happening for firms large
Consulting Group emphasizes how and small.
technology will revoAnd it’s equally imlutionize firms
in
portant work.
three main ways: digCleveland’s
itizing legal data;
Thompson Hine has
plugging efficiencies
developed a program
into case managedubbed SmartPaTH
ment and back-office
under managing partwork; and supporting
ner Deborah Read
or replacing lawyers
with an overall goal of
in substantive legal
reworking
project
tasks in transactions
management and serand litigation cases.
vice delivery.
In the modern age,
While there’s no arit’s really not surpristificial
intelligence
ing. But there’s a
component in store
greater sense of urthere — at least not
gency because of toyet — a major funcday’s competition for
tion of that program
business.
is implementing new
We’re still a long
technology to support
way from actual hulawyers and benefit
man lawyers being reclients by improving
placed by computers.
access and transBut much of the grunt
parency.
work lawyers once did — Jerry Justice, chief
Those cloud-based
— like digging through innovation officer at
solutions are a major
dense document loads Benesch Friedlander
focus in SmartPaTH.
— almost certainly will Coplan & Aronoff
“There’s definitely
be. Artificial intellia drive for increased
gence is in its infancy in the legal efficiency coming from the
sector. Yet, more firms are consider- clients,” said Bill Garcia, chief
ing it than you might think.
practice innovation officer for
After
all,
according
to Thompson Hine. “You can’t be in
TechCrunch, legal-tech startups this world and say to a client we
drew more than $150 million in total don’t know how long this will take
venture capital investment in 2013. or how much this is going to cost.
That figure is only expected to grow That’s just not acceptable anyexponentially in following years.
more.”
Other programs tied to artificial
Garcia said that faster project
“Why do we
talk about
tech today?
For one, in
order to
compete, in
order to
survive, you’re
going to have
to. And two,
clients are
demanding it.”
FOR KJK, bringing the
2016 Republican National
Convention to Cleveland was
never about party or politics.
It was simply the best way
to serve the Northeast Ohio
business community.
We’re proud to be part of
Cleveland’s renaissance and
are committed to working
with our strong network of
regional partners to keep
our momentum going.
X ) ) X b %Ɖ
ȦȴȮȍ*EWX3MRXLXVIIX
4RI(PIZIPERH(IRXIVȶȟXL+PSSV
(PIZIPERH4LMSȏȏȦȦȏ
ƉXƉ8F~`Ɖ
FXƉ8j~ƉFb)
j X ` Ɖ
Ȧȉ;IWX'VSEHXVIIX
4RI(SPYQFYW(IRXIVYMXIȦȟȉȉ
(SPYQFYW4LMSȏȴȶȦȍ
20160725-NEWS--18-NAT-CCI-CL_--
PAGE 18
7/21/2016
3:11 PM
Page 1
HOW BAD IS
THAT LEAK?
LEGAL AFFAIRS
Starting lawyer
salaries starting
to see an uptick
By JEREMY NOBILE
Keep your assets safe by taking the time to ensure that problems
at the top of your building are not damaging your bottom line.
Carey Roofing Corp. has eliminated asset damage due
to a leaking roof with practical solutions since 1946.
CAREY
Roofing Corp.
216 • 881 • 1999
www.careyroofing.com
founded in 1946
MEMBER:
National Roofing
Contractors Association
Because
more coverage
MATTERS
[email protected]
@JeremyNobile
Some of the country’s biggest law
firms are kicking up their new associate salaries for the first time in
years, and Cleveland is seeing the
ripple effect.
But in a climate where demand
for outside legal counsel is shades
of what was seen prior to the recession, is this really the best
time? And are $180,000 salaries
for new associates really sustainable?
The jury is out on those questions.
Yet, firms large and small are
evaluating their pay all the same,
including those in Northeast Ohio,
even though the market is vastly
different from New York where
those waves in the pond started
from.
Benesch Friedlander Coplan &
Aronoff pays by performance, not a
lock-step system, said John Banks,
the firm’s chief operating officer
and chief financial officer. The regional firm offers an objectively
competitive base salary of about
$105,000 for new associates in
Cleveland, according to Crain’s
most recent law firm list, plus a
bonus program.
Yet, changes across the market are
leading firms like Benesch to review
their compensation.
“We don’t get caught up with national firms. Their platforms tend to
be a lot different from ours,” Banks
said. “However, we are under market. And we are evaluating.”
Across the Cleveland market, if
pay hasn’t already moved, word is
most are at least talking about
whether it should — and how they’ll
pay for it.
Of course, compensation is but
one of a litany of factors any lawyer
has to consider when choosing a
firm, just as it’s one of many overall incentives a firm can offer.
Some perks, such as living in a city
like Cleveland with a lower cost of
living than New York of Chicago,
greater work flexibility and lighter
billable hour requirements or better health benefits, will often
trump a bulkier starting salary for
some lawyers.
But the fact is, when the legal
world hears about trendsetting
large firms like Cravath, Swaine &
Moore kicking up new associated
pay from $160,000 to $180,000 —
information that was leaked last
month, dropping that metaphorical
pebble in the water — the market
reacts. It has to.
After all, when firms are leaner
than ever, competition for the best
people becomes even greater.
iStock
Get the whole story. WKSU 89.7 is your source for in-depth election
coverage in more of Northeast Ohio (22 counties to be precise).
Celebrating 65 years
WKSU, an equal opportunity, affirmative action employer, is committed to attaining excellence through the recruitment and retention of a diverse workforce. 16-UR-00310-055
GUIDANCE
SMART LEGAL ADVICE TO KEEP
YOUR BUSINESS ON COURSE
The Attorneys of
Cleveland | 216.781.1212 | walterhav.com
Corporate Transactions & Business Services |
Education Law | Intellectual Property | Public Law |
Labor & Employment | Liquor Licensing |
Public & Structured Finance | Litigation Services |
Real Estate | Tax & Wealth Management
20160725-NEWS--19-NAT-CCI-CL_--
7/21/2016
3:12 PM
Page 1
Large firm hikes
Many law firms are reticent to
talk about their pay scales. They’d
simply rather not show their cards.
Others are cautious of appearing to
boil down their firm’s value to candidates to a dollar figure that
lawyers can fixate on. Not surprisingly, all of Cleveland’s national
firms declined to talk about pay on
record.
However, according to Crain’s
list of law firms that published last
summer, some of Cleveland’s
largest law firms, like Jones Day,
BakerHostetler and Thompson
Hine, have been paying $145,000,
$135,000 and $120,000 to new associates in Cleveland, respectively.
Those values can move up or
down depending on the market —
they’ll likely be slightly higher in
New York, but might actually be
less in a market like Florida. But according to Crain’s latest list, Jones
Day recently moved its starting
salary in Cleveland to $160,000,
which seems to be influenced by
Cravath. Jones Day, though, is a
global firm competing for similar
top law school prospects that Cravath is.
Similarly, Baker has bumped up
starting salaries in this market to
$150,000, and Thompson Hine appears to be evaluating their pay.
In terms of competition for the
best people, these higher salaries
mean firms need to be even savvier when it comes to identifying the
best talent they want to develop
within their own walls.
When higher salaries pull the
best candidates away from Ohio,
the quality of the talent pool can
shift downward.
And in this industry, the quality of
new associate classes is one way
WE’VE BEEN NAMED A
GO-TO L AW FIRM
BY
®
SOM E O F THE TO P C OM PANIES
I N T H E C O U N T R Y. A G A I N .
For the 12th consecutive year, Vorys has been recognized as a
Go-To Law Firm® in American Lawyer Media’s survey of in-house
counsel at the top 500 companies in the country. Less than one
percent of all law firms in the U.S. are recognized with this honor.
And in the past two years, 23 companies listed Vorys as their firm
of choice for specific practice areas.
firms are measured by and among
their peers. As such, firms say they’re
going to have to get creative with
their recruitment efforts.
Midlevel impact
Even though regional, midsize
firms simply don’t play that recruiting game quite the same way as their
national counterparts do, there’s still
an effect that trickles down the
chain.
“Regional firms in Ohio, like those
with 120 to 130 lawyers or less, those
firms are drawing people from three
to five law schools in this area,” said
Marc Merklin, managing partner of
Akron-based Brouse McDowell.
“They’re not under the same competition for Ivy League students.”
The firm’s salary for new associates is around $92,000 today, marking a slight increase over the years.
And there are “far more” applicants
than qualified positions, he said.
“We are not feeling the same
kind of pressure on starting salary
levels,” said Robert Roland, managing partner of Akron-based Day
Ketterer. “We’re just not in the
same business model at all as those
national firms.”
Roland said salary there is “less
than half” of that $180,000 bar set by
Cravath.
“But small to midsize firms like
ours offer something different, like a
sense of ownership and a sense of
continuity,” Roland said. “If they do
well and choose to stay with us their
entire careers, they can do that.”
Retention can be more of a challenge at larger firms for any number
of reasons. Having more people
overall, they simply have a higher
likelihood of seeing people move
around.
If anything, midsize firms report
feeling more pressure on pay for mi-
dlevel associates.
Recruiters say midlevel hires tend
to be poached from smaller firms by
larger ones because those people
have already had a chance to cut
their teeth, even if they’re brought
up in a different culture.
So for midsize firms looking to retain midlevel associates, or plug gaps
where someone was drawn to another firm, those salaries are going up.
But those numbers can be even
more nebulous as they’re often
based on overall experience and expertise, which can vary greatly.
“There is definitely more competition for those people making their
first moves (between firms),” Roland
said. “We do find we are having to
pay more there.”
And they’re not the only ones.
But how are firms paying for increased salaries? Passing on the cost
to clients seems counterintuitive at a
time when demand for legal services
is down overall.
That’s the question firms large
and small are dealing with today as
they balance competition for people
against value to clients.
“These recent moves (with
salaries) make no sense and are
another indication of how law
firms are in the dark ages when it
comes to running a business,” said
John Slagter, managing partner of
Buckingham, Doolittle and Burroughs, where the starting salary is
about $80,000, with some exceptions.
“What other industry do you see
declining demand, declining or
stagnant profits but entry level
salary increases across the board?
Clients do not want to pay $200
plus an hour for an untrained attorney, and law firms don’t want to
lose money on associates. So tension exists here.”
Where does your business need to go?
We can take you there.
Our attorneys combine trusted
legal services with an experienced
business perspective to help
our clients reach their goals.
For more information, visit vorys.com.
Vorys, Sater, Seymour and Pease LLP
200 Public Square, Suite 1400, Cleveland, Ohio 44114
106 South Main Street, Suite 1100, Akron, Ohio 44308
www.taftlaw.com
Columbus
Washington
Cleveland
Cincinnati
Akron
Houston
Pittsburgh
ANN ARBOR / CHICAGO / CINCINNATI / CLEVELAND / COLUMBUS / DAYTON / INDIANAPOLIS / NORTHERN KENTUCKY / PHOENIX
20160725-NEWS--20-NAT-CCI-CL_--
PAGE 20
7/21/2016
3:13 PM
Page 1
LEGAL AFFAIRS
A bachelor’s, law degree in six years? Maybe
By RACHEL ABBEY MCCAFFERTY
[email protected]
@ramccafferty
Efforts to keep costs down have
led some local law schools to enter a
relatively new type of partnership in
Ohio: so-called 3+3 programs that
combine a student’s final year of undergrad with his or her first year of
law school.
These programs aren’t necessarily new across the country, but they
weren’t practical in Ohio until July
2014 following rule changes by the
state Supreme Court that allowed
those graduating from six-year joint
undergraduate/law programs to apply for the state bar examination.
Typically, the traditional path toward a law degree takes seven years
— four years of undergrad, plus
three years of law school.
When these changes took hold,
the Cleveland-Marshall College of
Law at Cleveland State University
wanted to explore such a program
because the school strives to keep
costs low for students, said Deborah
Geier, a Cleveland-Marshall professor of law.
Lake Erie College in Painesville
soon approached Cleveland State, as
it already had a 3+3 agreement with
Duquesne University in Pittsburgh.
The Cleveland State-Lake Erie College partnership was announced in
May 2015. In May 2016, Cleveland
State announced two similar partnerships with Ursuline College in
Pepper Pike and the University of
Findlay. And Geier, who is also chair
of the law school’s admission committee, wants to see the school pur-
Rendering of UA’s C. Blake McDowell Law Center, which is under renovation. (Braun & Steidl Architects)
sue more.
“Because I think it’s a win-win,”
she said.
As part of these programs, students
are able to save a year of undergraduate tuition, while law schools are able
to draw the kind of efficient and organized students attracted to this kind
of program, she said. While employment in the legal field has taken a hit,
she said the students who succeed in
an accelerated program are likely to
be the kind of students who will do
well in the industry.
Judith Areen, executive director of
the Association of American Law
Schools in D.C., said there’s been a
lot of thought given to the rising cost
of college and graduate school.
However, she said cutting a year
from law school is a “non-starter”
because it’s too difficult to get all the
necessary training in two years.
Northwestern University in Chicago
tried a program that offered three
years of coursework in two years, but
the program failed to take off. Recruitment for that program halted.
The 3+3 programs, however, have
been around nationally for about
five years, but really started to gain
popularity in the last two to three,
Areen said. She said it’s difficult to
predict whether this accelerated
model will become the norm, but
she said it’s an option that will grow
in popularity if the applicant pool for
law schools stays at a low level.
There’s been a significant drop in
applicants to law schools since 2009
or 2010, said Matthew Wilson, who
joined the University of Akron as
dean of its law school in 2014 but recently took over as interim president
of the university. Before that, law
schools were overbuilt and over-expanded, as they were viewed as the
“hip place to be,” he said.
After the economic downturn,
even more graduates were enrolling
in law school despite the fact that legal jobs were struggling. People
started graduating with a lot of debt,
which attracted negative press.
While the legal market has now recovered, interest in attending law
school is still low, Wilson said. He
did note that the University of Akron
has gone against the trend in the
past year and has seen growth in enrollees and applicants.
Akron doesn’t offer a two-year program for traditional students (though
it does offer one for students with a
foreign law degree), but it has started
to add 3+3 programs with Walsh University in North Canton and Robert
Morris University in Moon, Pa. Those
partnerships were announced in
May, and other universities have expressed interest, as well.
Wilson said the University of Akron
is also exploring an internal 3+3 program, as well as a master of studies in
law for students who want some legal
expertise but don’t want to become
attorneys. Cleveland State also offers
a master’s in legal studies, aimed at
students whose careers overlap with
law but who don’t want to practice it.
Law schools have also been rolling
out more master’s programs that allow students to add on a specialty after finishing their three-year program, Wilson said. For example,
Akron offers such a program on intellectual property for its students.
The region’s other law school,
Case Western Reserve University
School of Law, does not offer any accelerated programs at this time.
While an emailed statement attributed to co-deans Jessica Berg and
Michael Scharf indicated that a twoyear program was off the table, a 3+3
program could fit into the scope of
their school’s offerings.
While Geier doesn’t expect these
3+3 programs to produce a large
number of law school graduates, she
does think it will be a trend going
forward. Schools can’t continue to
do things the way they’ve always
done them, she said. They have to be
flexible and open to change so they
can best serve students.
“Students really are the center of
our universe,” Geier said.
20160725-NEWS--21-NAT-CCI-CL_--
7/22/2016
6:38 PM
Page 1
RNC IN CLE
Scenes from a strange and surreal convention
Rock Hall
George Drysdale has been to every Republican National Convention since 1988, sometimes as a delegate, but this year as a supporter of the Republican Party.
And yet, his first stop wasn’t Quicken Loans
Arena or Public Square or East 4th, but rather
the Rock and Roll Hall of Fame.
“It’s history, it’s important, and for me, it
speaks to me,” Drysdale said.
It spoke to many this week, including Mike
Huckabee, former Arkansas Gov. and presidential candidate, who called the Rock Hall “absolutely, truly one of my favorite destinations
in America.”
The museum ushered in delegates, politicians, journalists, tourists, locals and other visitors taking advantage of the free admission
sponsored by AT&T from 10 a.m. to 3 p.m. during the convention.
People in suits and ties, dresses and heels
bearing lanyards of various credentials filed
into the dim exhibits of the Rock Hall, alongside those clutching cameras and wearing
shorts, sneakers and flip flops — including one
family visiting Ohio from Puerto Rico who didn’t realize how many other guests Cleveland
would be hosting.
By evening, the suits dominated as the Rock
Hall shifted to a private event venue for roughly 40 private events the museum hosted during
the RNC — starting with a ceremony Sunday to
kick off the week. The Rock Hall averaged 4,000
daily visitors this week, compared to 2,500 visitors typically seen daily in mid-July. Greg Harris, the Rock Hall’s president and CEO, said
he’s hopeful that the museum’s exposure to
visitors and media will have a long-term positive ripple effect for the museum and city.
“It was great to see credentialed delegates
and clearly people that were in town to voice
their view or displeasure all enjoying the Rock
and Roll Hall of Fame,” Harris said.
Al Schwarz, a Florida delegate, stopped by
twice to take a trip down memory lane, he said
while wandering through the Rock Hall’s featured exhibit, “Louder Than Words: Rock, Power and Politics.”
“I think musicians help to transcend sometimes what they see on TV,” Schwarz said. “And
help candidates to get their message out to
those folks.” — Lydia Coutré
East 4th Street drew large crowds throughout the four-day Republican National Convention. (McKinley Wiley for Crain’s)
Media watch
During The Atlantic’s lunch forum Thursday,
its final event of the week, guests filled the
seats, aisles and the second floor, and sat along
the stairs at Blue Point Grille to listen to a discussion on women in politics.
Standing-room-only wasn’t uncommon
throughout the week as The Atlantic took over
the upscale seafood restaurant for the week to
hold various panels and forums.
“The Atlantic is about consequential questions, consequential issues,” said Steve
Clemons, editor at large for The Atlantic.
“There’s always a chance at a political convention that the hard topics, the uncomfortable
conversations and the real hard choices for society are avoided.”
The Atlantic began every day with morning
briefings over coffee and pastries. Journalists,
politicians and various advocates discussed a
new topic each day: Down-ballot races, what
the polls mean, how the candidates would govern and what’s next for the campaigns.
Some days, lunch forums and evening cocktail caucuses followed, drawing in people for
food, drinks and discussions on female millennial voters, energy and the environment and
foreign policy.
Megan Sunderland, a foreign diplomat in
town for the RNC, attended a few events at the
Blue Point throughout the week.
“Obviously, there’s a lot going on in the city
that’s been very interesting, but I have to say
that The Atlantic has had some of the more in-
Street performers such as this man in silver
paint were all over downtown. (Jeremy Nobile)
teresting panels,” said Sunderland.
She appreciated that the events took a step
back from the politics of the day, which in part
was the goal.
A lot of politics today has centered not
around issues, but around personality and
brands and a “vapid debate,” Clemons said.
The depth and seriousness in programming
outside of the convention hall were valuable.
And for Blue Point, the events meant a week
of exposure to people from different backgrounds and parts of the country. Although
general manager PJ Saracusa wasn’t willing to
discuss specifics, he said revenue was equal to
or a little better than an average mid-July week.
“We have so many people that come into
Cleveland for business travel, and they may be
talking to somebody on the plane and mention
that, ‘Hey, I was at Blue Point Grille for this
event, fantastic restaurant. We had an incredible time,’ ” Saracusa said. — Lydia Coutré
Bloom Bakery
Off-the-wall choice
Logan Fahey must’ve been running on fumes as
he closed in on his 20th hour of work last Wednesday night, July 20, at Public Square’s Bloom Bakery.
But besides some tired eyes shaded by the
bill of a dark gray hat, he really didn’t show it.
As general manager, Fahey made a bold push
to have the four-month-old café stay open 24
hours straight through the duration of the Republican National Convention.
He faced some skepticism, and rightfully so.
The business is still in its infancy. It’s typically
open only from 6 a.m. to 6 p.m. Staffers were asked
to work shifts between 12 to 16 hours long while
managers were looking at 20. And the actual bakery on Euclid Avenue had never been tested with
supplying product continuously.
Meanwhile, the adjacent tower that supplies
60% of its usual business was closed. An atrium
that connected the two was shuttered. Security
at 200 Public Square, Fahey said, wouldn’t support them because of security concerns.
“It was definitely kind of iffy whether we were
going to be open 24/7,” he said, taking a break to
reflect on the move around midnight, looking
over a lobby with a line a few people deep and a
dining area with at least a dozen more. “I’m sure
a lot of people questioned my judgment on that.”
But he pushed ahead anyway.
“The opportunity to be open 24/7 to get the
visibility during the RNC in a city like Cleveland,
that’s a once-in-a-lifetime thing,” Fahey said,
referencing the exposure for their parent group,
Towards Employment, a nonprofit that provides jobs to people with criminal records.
Traffic spiked with RNC conventioneers
while several writers and reporters stationed
themselves there day and night. Fahey estimates overall business was trending about 35%
to 40% higher than normal.
It was undeniably a test of Bloom’s limits. And
they passed with flying colors. The hope is to stay
open much later during events at Public Square,
possibly until midnight. RNC week proved they
can more than handle the pressure.
What seemed like a gamble at first will undoubtedly reflect well on this up-and-coming local business.
“Luckily, it paid off,” Fahey said, chasing a
light laugh with a sigh of relief. — Jeremy Nobile
Outside the convention, where the muggy
July air was heavy with the smells of barbecue,
booze and cigar smoke, a little-known Republican presidential candidate with an upsidedown rubber rain boot on his head shook
hands with fans.
Among a slew of protesters and activists, Vermin Supreme stood out — at least, his footwearturned-hat did.
“I was seeking the Republican nomination,”
he told a group of onlookers late Tuesday night
on East 4th Street as he posed for pictures. “But
apparently, the Republican Party may be a party of pony haters!”
Supreme was running on a platform that includes investing in time travel and providing
free ponies to every American.
“So I’m here celebrating that we’re able to
make American Trump again! Am I right?,” he
shouted, flashing a brimming smile outlined by
a thick, gray, frazzled beard.
Free speech was on full display as throngs of
protesters crowded the alley a short distance
from Quicken Loans Arena, where Supreme, a
Massachusetts native and one of the more
bizarre activists, joined in. He was being followed by Lucas Thayer, an independent journalist with inLeague Press.
Thayer said events like this are the few places
he can get media attention.
“(Mass media) are anointing Hillary Clinton and
Donald Trump. But Vermin is trying really hard,
running for both Democratic and Republican
nominations,” he said. “He’s the only one reaching
across the aisles, running for different parties and
trying to end the oppressive two-party system.”
Supreme is visually outrageous but talks with
a measured flow. He’s playing a character and
doesn’t seem nearly as crazy as he looks.
“Vermin’s message is that the system is ridiculous. He’s a clown, jokingly running for president.
His point is that the people who are seriously running for president are even more absurd than what
he’s saying,” Thayer said. “He’s calling for free
ponies. That’s pretty absurd. But Trump is calling
for deporting Muslims. That’s pretty absurd, too.”
Our conversation ended as Thayer moved to
catch up with Supreme, who slipped into a visibly enamored crowd. — Jeremy Nobile
20160725-NEWS--22-NAT-CCI-CL_--
PAGE 22
7/22/2016
9:36 AM
Page 1
BUSINESS OF LIFE
Source Lunch
“It’s over!”
Austin Carr, not surprisingly, couldn’t
contain his excitement as the
buzzer sounded and the Cleveland Cavaliers clinched the city’s
first major sports championship
in almost 52 years on June 19.
Carr, the first overall pick of the 1971 draft by
the Cavs, was with the organization during
plenty of lean years. But he also played for the
1975-76 “Miracle of Richfield” team that
advanced to the Eastern Conference finals, and
as a Fox Sports Ohio analyst, he’s had a frontrow seat for each of LeBron James’ nine seasons
with the franchise. The Washington, D.C., native
just completed his 18th season as a Cavs TV analyst.
He’s spent the last 10 years with play-by-play
announcer Fred McLeod, with whom Carr shared tears
of joy after the Cavs rallied from a 3-1 deficit to defeat
Golden State in the NBA Finals. — Kevin Kleps
What was your reaction after it
was all over? You got pretty
emotional, didn’t you?
I got emotional. After all these
years of fighting in these NBA
cities and then finally coming out
on top, it was a great feeling. It
was kind of a surreal feeling
because I didn’t really feel like we
won. I kept feeling like we had
another game to play.
LeBron’s amazing performance
in the Finals: How would you
describe what you saw?
To me, with Kyrie (Irving) healthy
and with (Kevin) Love playing well,
it lets LeBron play his tripledouble game. That’s the way he
likes to play, and when he can
play that way, it’s going to be hard
to beat the Cavaliers. That means
whoever is guarding him is so
focused on trying to keep him
under control, that takes a man
out of the equation offensively.
He just was spectacular. I mean,
the things he did, the rebounding,
that shot block (late in Game 7)
was off the chart because he was
a half-inch from goaltending.
You’ve been a part of the
league for decades. Where does
LeBron rank already?
He’s the best all-around player I
think I’ve seen in the league. He’s
got a little bit of Magic (Johnson), a
little bit of Michael (Jordan), he has
a little bit of Elgin Baylor in him. He’s
got a little bit of all the greats. He’s
like a hybrid of all of them. To me,
he might be the best all-around
player to ever play the game.
What’s this time of year like
for you? Do you get in a lot of
golf?
I usually play a lot of golf. But
when you’re in the playoffs this
long, two years in a row like
this, we’re actually starting on
next season already. Then we
got league meetings coming up,
so everything is just squeezed
in because we took an extra
two months (with playoff
games).
“The interaction with
the players is fun,
but I enjoy doing the
games with Fred
because he and I
communicate well
and we kind of know
each other’s style.
It’s just fun doing the
games with him.”
As a player, obviously the
regular season is a grind. How
much of a grind is it for you,
Fred and the TV crew when
you’re on the road a lot? Is it a
grind?
After about the first 40 games,
it starts. Toward the end, it
starts to wear on you. But the
focus of doing your job is always
there, so it kind of balances
itself. You don’t really feel it
until the season’s over, then you
kind of like get a chance to air
out. But then you gotta keep
going in the playoffs, and you
don’t really get to air out. If I sit
down too long, I might fall
asleep. I’m trying to catch up
now.
What’s your favorite part of
your job?
The interaction with the players is
fun, but I enjoy doing the games
with Fred because he and I
communicate well and we kind of
know each other’s style. It’s just
fun doing the games with him.
And the fans — I’ve been here
forever, but the fans have been
very good to me. I enjoy the whole
experience.
Do people come up to you and
ask you to say some of your
catchphrases?
All the time.
Is there one that seems to be
their favorite?
“Get that weak stuff outta here.”
I’ve had people come up to me
and ask me to say that so they
can make it their ringtone.
The Mr. Cavalier title: Do you
take a lot of pride in that?
It’s a responsibility, and I take it
seriously. I try and carry myself in
a professional manner. I try to
make sure I represent the
organization as well as I can.
Austin Carr
BROADCASTING
FIVE THINGS:
SHOWTIME
Carr enjoys watching
movies: His recent
favorites: “Guardians of
the Galaxy,” “Race” and
“42.”
GRAMPS
Carr has another hobby he
enjoys much more: Watching his 3-year-old grandson,
Austin. “I’m a professional
babysitter now,” he said.
BAD TIMING
Carr’s reaction to the lavish
contracts that were handed
out in the opening weeks of
NBA free agency: “I wish I
was born later. That’s the
best answer I can give you.”
GO FIGURE
The NBA salary cap has
increased more than $36
million, to $94 million, in
the last five years. Carr
believes his highest salary
as a player was $350,000.
BACK IN THE DAY
Carr said during his career,
players couldn’t afford to
specialize in one area, as
some do now with 3-point
shooting or defensive
prowess.
LUNCH SPOT
Red, the Steakhouse
417 Prospect Avenue
Cleveland
216-664-0941
The meal
Roasted pork belly tacos
with a soft drink, trout special with water and ginger
beer, and house salads.
The vibe
Red’s large windows offer
excellent views of the
bustling scene on Prospect
and nearby East Fourth
Street. The Cleveland location, a favorite of Carr’s,
has an excellent lunch
menu that offers a wide
variety of salads and sandwiches. And the signature
steaks from Red’s dinner
menu are always available.
(Tip: Try the tacos!)
The bill
$55.03 + tip
20160725-NEWS--23-NAT-CCI-CL_--
7/22/2016
9:37 AM
Page 1
CLEVELAND BUSINESS
700 W. St. Clair Ave., Suite 310, Cleveland, OH 44 113-1
1230
Phone: (216) 522-1
1383 www.crainscleveland.com @CrainsCleveland
Publisher/editor
Elizabeth McIntyre
Managing editor
Scott Suttell
Sections editor
Tim Magaw
Associate editor/Akron
Sue Walton
Assistant editor
Kevin Kleps
Creative director
Web editor
Digital strategy/audience
development director
Senior reporter
Reporters
Stan Bullard
Real estate/construction
Jay Miller,
Government
Chuck Soder,
Technology
David Kordalski
Damon Sims
Dan Shingler
Energy/steel/auto
Nancy Hanus
Rachel McCafferty
Manufacturing/energy
Production director
Craig L. Mackey
Production assistant/
video editor
Jeremy Nobile,
Finance
Steven Bennett
Lydia Coutré,
Health care
Research editor
Cartoonist
Events manager
Kim Hill
Integrated
marketing manager
Michelle Sustar
Managing editor
custom/special projects Amy Ann Stoessel
Advertising director
Nicole Mastrangelo
Senior account exec.
Dawn Donegan
Account executives
Lindsie Bowman
John Banks
Laura Kulber Mintz
Office coordinator
CRAIN COMMUNICATIONS INC.
Jessica Rasmussen
Events coordinator
Denise Donaldson
Deborah W. Hillyer
Billing
Peter Iseppi
Rich Williams
Credit
Rod Warmsby
Chairman
President
Treasurer
CIO
Keith E. Crain
Rance Crain
Mary Kay Crain
Anthony DiPonio
Mary Kramer
William A. Morrow
Chris Crain
KC Crain
Dave Kamis
Founder (1885-1973)
Chairman (1911-1996)
Group publisher
Exec. VP/operations
Exec. VP/director of strategic operations
Exec. VP/director ofcorporate operations
VP of production and manufacturing
G.D. Crain Jr.
Mrs. G.D. Crain Jr.
Reprints:
Customer service and subscriptions
***
Krista Bora, 212-210-0750, [email protected]
877-824-9373
ADVERTISING
Crain’s People on the Move promotional feature showcases
Northeast Ohio job changes, promotions and board appointments.
Guaranteed placement in print, online and in a weekly e-newsletter
can be purchased at www.crainscleveland.com/peopleonthemove.
TRANSPORTATION
NONPROFITS
Diana Rosa
Alexa New
Chief Operating Officer
Senior Vice President for Strategic Initiatives and
External Affairs
The Centers for Families
and Children
Brian Brooke
The Centers for Families and Children is pleased to
announce the selection of Diana Rosa as Chief
Operating Officer. Rosa has over 25 years of experience serving in a
variety of leadership roles in health and human services organizations.
Most recently, Rosa served as the Assistant Executive Director for
Catholic Charities Community Services, a role she held since 2010.
For more information, please visit thecentersohio.org.
Director of Sales
Transport Services
Elizabeth Hijar
Brooke will work with the executive team to develop strategies that
will enhance the business throughout all divisions. He will drive the
training and development of the sales team, while also helping advance an even greater teaming environment throughout Transport
Services’ business culture. Brooke spent the past six years as
uniform sales rep for Cintas and was a new home sales rep prior to
that where he honed his skills in sales techniques and successfully
closing business opportunities.
General Counsel
FINANCIAL SERVICES
NONPROFITS
The Centers for Families and Children
announce the promotion of Elizabeth Hijar to General
Counsel. A Harvard educated attorney, she spent much
of her legal career at Thompson Hine before shifting her focus to
consulting and public policy. She currently serves on the Board of
Directors for LAND Studio and the Hispanic Roundtable. She also
serves as a trustee for the Cuyahoga County Library. For more
information, please visit thecentersohio.org.
Thomas S. Jalics
announce the promotion of Alexa New to Senior Vice
President for Strategic Initiatives and External Affairs. Previously serving
as the organization’s VP of Advancement and with more than 10 years of
experience in nonprofit leadership roles, she leads strategic initiatives with
an emphasis on the positioning of The Centers as a thought leader and
high performing human service organization. For more information, please
visit thecentersohio.org.
Kerry Bohac
Vice President of Human Resources
The Centers for Families and Children is pleased
to announce the selection of Kerry Bohac as Vice
President of Human Resources. Bohac has over
20 years of experience serving in a variety of senior-level human
resources roles in the nonprofit and health care fields. Most recently,
she served as the Vice President of Human Resources and Compliance
at Foundation Health Services in Cleveland, a role she held since 2007.
For more information, please visit thecentersohio.org.
Senior Portfolio Manager
Nicole Martin
Fifth Third Bank
Director of Services Integration
Jeanne Romanoff
Director of Board Engagement and Events
Thomas S. Jalics has been hired by Fifth Third Bank
as Vice President and Senior Portfolio Manager. Tom
will develop, recommend, and execute investment
programs designed to achieve the objectives of clients within Fifth
Third Private Bank. Tom has more than 19 years of experience in the
financial services industry in various investment management roles.
He comes to Fifth Third from Key Private Bank, where he was the Head
of Equity Research.
NONPROFITS
announce the promotion of Nicole Martin to Director
of Services Integration. Previously spearheading the
organization’s mental and primary health integration as a key member
of the health and wellness leadership team, she has more than 15
years experience in health and human service leadership roles. In her
new role, she will lead integration initiatives across The Centers’
service lines. For more information, please visit thecentersohio.org.
announce the selection of Jeanne Romanoff as Director
of Board Engagement and Events. Previously serving
as the Events and Marketing Manager for the Greater Cleveland
Partnership, she has more than 10 years of experience in public policy
and nonprofit leadership roles. For more information, please visit
thecentersohio.org.
Lynnette Forde
Vice President for Government Relations
and Development
For more information or questions
The Centers for Families and Children is pleased to announce that Lynnette Forde has joined the organization
as Vice President for Government Relations and Development. Forde
has more than 17 years of experience serving in a variety of leadership
roles in public service and health and human services organizations.
Most recently, Forde served as the Associate Vice President for
Institutional Relations at United Way of Greater Cleveland. For more
information, please visit thecentersohio.org.
regarding advertising in this section,
please call Lynn Calcaterra at 216-771-5276
or email: [email protected]
20160725-NEWS--24-NAT-CCI-CL_--
PAGE 24
7/22/2016
7:01 PM
Page 1
CITY
“It’s beyond heads on beds,” said
David Gilbert, Destination Cleveland’s president and CEO, who also
served as president and CEO of the
Cleveland 2016 Host Committee.
“That’s a very important side benefit, not the end game,” he said. “Increasing the number of visitors is not
just about bringing more dollars; it’s
about advancing our entire community.”
Two days earlier, in his two-and-ahalf minutes of welcoming remarks
from the podium at Quicken Loans
Arena, Gilbert produced a sound bite
tailored for a future video sales pitch
to corporate site selectors who are deciding where to locate a new factory or
warehouse. He surely knew his words
would be lost in the political rhetoric
that would follow on the first day of
the Republican festivities.
“We are a city whose people love
where they live and are proud and
passionate about it,” he said, “Across
the region, you’ll find growing neighborhoods, a population that is getting
younger, smarter and more engaged,
and a business community that is
putting people and capital to work in
innovative, dynamic enterprises.”
Changing perceptions
The economic impact of travel
and tourism has long been measured by visitor spending.
“For a city like Cleveland that has
suffered drastically by a difficult perception, visitation changes perception more than anything else, and
that also has to do with people
choosing to move here, choosing to
locate a business here,” Gilbert said.
Since before winning the RNC two
years ago, Northeast Ohio’s civic and
business community has approached the convention as an opportunity to have the region seen as
a good place to do business.
Chris Kelly, a host committee cochair and co-leader of Jones Day’s
Capital Markets Practice, said just
before the last convention session
on Thursday, July 21, that the convention was a long-term branding
exercise for the region.
“That’s what we wanted,” Kelly
said.
In 2013, Destination Cleveland
participated in a study by Oxford
Economics, an Oxford, England,
economic consulting firm, that measured how the visitor economy affected regional economies. The
study, “Destination Promotion: An
Engine of Economic Development,”
found that in addition to filling hotel
rooms and restaurant tables, convention and visitors bureaus help regional economies by “boosting air
service, creating familiarity, attracting decision-makers and improving
the quality of life for residents.”
In addition, the business side of
tourism — meetings and conventions
— can have a long-term impact on
business development. That was, in
part, the motivation for the convention host committee and JobsOhio,
the state business attraction nonprofit, to host a series of business forums
during convention week. Subjects including business financing, health
care and workforce were discussed at
the Global Center for Health Innovation and were chosen because they
would interest business leaders who
were in town for the convention.
Programs tied to major events, as
the JobsOhio forums were to the
RNC, create opportunities for local
economic development officials to
connect with convention-goers who
are also business decision-makers,
the study found.
Reaching out
Media outlets also were targeted
for their ability to influence business
decisions, said Rick Batyko, senior
vice president of Team Northeast
Ohio, the regional business attraction nonprofit.
He said his organization, with help
from the Dix & Eaton public relations firm, months ago began an
outreach program to major national
media and business media to provide background on advance stories
they could write about the region
and to point out stories officials here
hoped media members would write
once they arrived in Cleveland.
“If we didn’t maximize the potential to educate the country and the
world about Cleveland, then we
would have lost an opportunity,”
said David Hertz, a Dix & Eaton
managing director. “That’s the real
payoff for the community,”
The Youngstown/Warren Regional
Chamber used the convention as a
unique opportunity to show off both
the Mahoning Valley and the broader
Northeast Ohio region to an important group of business advisers.
“We saw the RNC being in Cleveland as an opportunity to host site selectors from around the United
States,” said Sarah Boyarko, the
chamber of commerce’s senior vice
president for economic development.
About a dozen consultants who
advise businesses on locations for
new business operations arrived in
Youngstown last Monday, July 18,
before heading to Cleveland on
Tuesday morning for a day of events
and meetings. The site selectors represented businesses in places including Atlanta, California, Chicago,
Phoenix and Texas.
The group arrived at Cuyahoga
County Airport by private jet and
bused downtown for a reception by
ty Food Service, which will bring
2,000 people in 2020. Of course, the
region also hopes hosting the RNC
paid off over the short term.
Although the week wasn’t the business bonanza that every restaurant
and hotel was hoping for, Gilbert is
waiting for a study begun by researchers at Cleveland State University that will estimate the short-term
impact of the convention. A study released last week by the U.S. Travel Association pegged the impact of the
convention at $180 million, based on
$33 million in lodging revenue and average spending by a convention attendee of $300 a day.
Ari Maron of MRN Limited, which
owns the Holiday Inn Express and
Tudor Arms Doubletree at University Circle, said his firm’s hotels were
sellouts for the entire convention.
But that’s not the most important
result for him. “I see this not so
much as making money on one
event as in telling the world we are
here,” he said.
Ed Sylcox, manager of the Renaissance Cleveland Hotel, said the 491room hotel was sold out for the entire
convention. He believes the event will
be a game-changer for the city’s participation in future convention planning.
“We look at this as a large site visit
for the hotel itself,” Sylcox said. “We
hope the corporations associated with
the delegation can see what we can do.
Summing it up, Todd Mesek, vice
president of marketing and communications at the Rock and Roll Hall of
Fame, said, “I think largely the city
can consider this a win. The police,
the infrastructure met expectations
and exceeded them, so I think it’s a
win for the city.”
the U.S. Chamber of Commerce,
then to a meeting with economic development leaders who work for
Cuyahoga County, the Greater
Cleveland Partnership and Team
NEO. Then it was on to a reception
hosted by Ohio Gov. John Kasich.
“Overall, it was a big win for our
community and our organization,”
Boyarko said. “Many of them had
never actually been in the Mahoning
Valley before or if they had it had
been quite some time.”
The site visit was also a welcome
example of regional cooperation, in
a region where metropolitan areas
don’t always work together.
“Our organization’s approach is
we’re going to do everything we can
to secure investment for Mahoning
and Trumbull (counties), but overall,
any investment in the region is good
for all of us,” Boyarko said.
Entering the big time
The RNC also has boosted bookings at the Huntington Convention
Center of Cleveland, which served as
the media center for the Republican
convention.
Mark Leahy, general manager of
the center, said winning the RNC, and
convincing the Republican Party that
the city could handle a mega-event
and that the convention center can be
home to thousands of journalists,
helped him land new business.
“It shows Cleveland can do bigtime events,” he said during a brief interview, not far from where Facebook
had its convention headquarters.
Center spokesman Dave Johnson
provided Crain’s with a list of five
major conventions that the center
has booked this year for future years.
Among them are the Association for
the Advancement of Medical Instrumentation, which will bring 2,000 attendees in 2019, and the National
Association of College and Universi-
Reporters Stan Bullard, Lydia
Coutre and Rachel Abbey McCafferty contributed to this story.
CLASSIFIED
Phone: (216) 771-5276
Contact: Lynn Calcaterra
E-mail: [email protected]
Copy Deadline: Wednesdays @ 2:00 p.m.
All Ads Pre-Paid: Check or Credit Card
BUSINESS SERVICES
C.W. JENNINGS INDUSTRIAL EXCHANGE
Global Industrial Consulting
Construction • Acquisitions
Exporting • Financing
(855) 707-1944
REAL ESTATE
INVESTMENT
OPPORTUNITIES
GEAUGA COUNTY
117.75 +/- Acres & House
10001 Clay Street
Montville Twp, Geauga County
by Trustee ½ tillable/pasture,
½ wooded, Parcel No. 20-052900
with mineral rights. Invitation for
offers deadline 8/12/16.
For more information call:
440-285-2247 or email
[email protected]
FREE: Air Compressor
and Dryer Assessment
We service all makes and models.
New and used equipment readily
available, Air Compressors,
Dryers & Nitrogen Generators.
CALL: Wayne at 216-218-1106
Haul-My-Mess.com
Full service Junk Removal
and mini Dumpster rental
Call today
216-799-9911
COMMERCIAL
PROPERTY
BUSINESSES
FOR SALE
BELIZE FARM
BUSINESSES FOR SALE
510 acre operating farm planted in
"specialty hardwoods" - Oranges,
Coconuts, Sour Sop. Beautiful farm
with management in place that
includes farm buildings & equipment.
$1,600,000 (USD). See details at:
http://belizefarm.homeis4sale.com
Ken Schmidt, Coldwell Banker
Schmidt Realtors, 231-883-3566
AUCTIONS
Electrical Contractor ~ $1.7M
Printing ~ $488,672
Moving Company ~ $889,510
Mailing Service ~ $1.2M
Services for Universities ~ $6.5M
Machine Shop ~ $1.2M
Installation Company ~ $740,707
Machine Shop ~ $584,179
Manufacturer/Ceramics ~ $2.4M
[email protected]
www.empirebusinesses.com
440-461-2202
E-MAIL US YOUR AD... [email protected]
FLYNN
ENVIRONMENTAL
UST REMOVALS • REMEDIATION
DUE DILIGENCE INVESTIGATIONS
(800) 690-9409
PROFESSIONAL
SERVICES
Electrical Contractor
Servicing Commercial,
Institutional, Industrial and
Residential Services
Looking to fill a position
on your staff?
"We Get The Job Right
The First Time"
Place an Executive Recruiter ad in Crain’s
www.rwjwiringinc.com
Call Lynn Calcaterra at 216-771-5276
216-261-7959
20160725-NEWS--25-NAT-CCI-CL_--
7/22/2016
11:28 AM
Page 1
The List
FIRM
THIS LOCAL ADDRESS
YEAR PHONE/WEBSITE
LARGEST LAW FIRMS
LOCAL
LOCAL
MINORITY LOCAL
LOCAL OF LOCAL
FEMALE
LOCAL
LOCAL
ATTORNEYS PARTNERS PARTNERS PARTNERS ASSOCIATES COUNSEL STAFF
(1)
WORLDWIDE
ATTORNEYS
SALARY FOR
ASSOCIATE HIRED
FROM LAW
SCHOOL
TOP LOCAL EXECUTIVE
OFFICES TITLE
1
Jones Day
North Point, 901 Lakeside Ave., Cleveland 44114-1190
(216) 586-3939/www.jonesday.com
201
67
13
1
106
28
628
2,500
$160,000
44
Heather Lennox
Cleveland partner-in-charge
Baker & Hostetler LLP (2)
Key Tower, 127 Public Square, Suite 2000, Cleveland
44114-1214
(216) 621-0200/www.bakerlaw.com
166
98
21
3
36
2
394
934
$150,000
14
2
Hewitt B. Shaw, Cleveland
office managing partner; R.
Steven Kestner, firm wide
chairman
3
Tucker Ellis LLP
950 Main Ave., Suite 1100, Cleveland 44113
(216) 592-5000/tuckerellis.com
135
65
12
5
33
37
273
199
NA
7
Jeff Healy
partner-in-charge, Ohio
4
Calfee, Halter & Griswold LLP
The Calfee Building, 1405 E. Sixth St., Cleveland 44114
(216) 622-8200/www.calfee.com
131
69
12
2
34
19
258
159
NA
3
Brent D. Ballard, managing
partner
Thomas F. McKee, chairman
Thompson Hine LLP
127 Public Square, Suite 3900, Cleveland 44114
(216) 566-5500/www.thompsonhine.com
130
67
15
2
37
19
309
385
$120,000
7
5
Deborah Z. Read, managing
partner; Robyn Minter
Smyers, Cleveland office
partner-in-charge
6
Benesch
(216) 363-4500/www.beneschlaw.com
122
63
19
3
46
8
247
177
$105,000
8
Gregg A. Eisenberg
managing partner
Squire Patton Boggs
(216) 479-8500/www.squirepb.com
107
49
11
2
34
24
316
1,531
NA
45
7
Frederick R. Nance, regional
managing partner; Michele
L. Connell, managing
partner, Cleveland
79
56
20
1
14
9
129
79
$92,000
3
8
Brouse McDowell LPA
388 S. Main St., Suite 500, Akron 44311
(330) 535-5711/www.brouse.com
Marc B. Merklin, managing
partner; Christopher J.
Carney, partner-in-charge,
Cleveland
8
Ulmer & Berne LLP
1660 W. Second St., Suite 1100, Cleveland 44113
(216) 583-7000/www.ulmer.com
79
46
11
2
24
9
167
152
NA
5
Kip Reader
managing partner
McDonald Hopkins LLC
600 Superior Ave., E., Suite 2100, Cleveland 44114
(216) 348-5400/www.mcdonaldhopkins.com
78
47
3
0
21
10
164
144
NA
6
10
Carl J. Grassi, president
Shawn M. Riley
managing partner,
Cleveland
Roetzel & Andress
1375 E. Ninth St., One Cleveland Center, 9th Floor,
Cleveland 44114
(216) 623-0150/www.ralaw.com
77
48
11
1
19
10
170
176
NA
11
Bradley A. Wright, partnerin-charge, Akron; Robert E.
Blackham, partner-incharge, Cleveland
11
Designed with you in mind
Discover the new
Personalize
mcdonaldhopkins.com
Follow
Engage
Interact
Hahn Loeser & Parks LLP
(216) 621-0150/www.hahnlaw.com
68
48
6
4
15
5
151
130
$110,000
7
Lawrence E. Oscar,
managing partner, CEO;
Nancy A. Valentine, office
managing partner,
Cleveland
13
Walter | Haverfield LLP
1301 E. Ninth St., Suite 3500, Cleveland 44114-1821
(216) 781-1212/www.walterhav.com
66
39
10
0
22
5
117
66
NA
2
Ralph E. Cascarilla
managing partner
14
Buckingham, Doolittle & Burroughs LLC
1375 E. Ninth St., Suite 1700, Cleveland 44114
(216) 621-5300/www.bdblaw.com
65
53
8
4
8
4
128
65
NA
3
John P. Slagter
managing partner
14
Reminger Co. LPA
101 Prospect Ave. W., Suite 1400, Cleveland 44115
(216) 687-1311/www.reminger.com
65
52
10
2
12
1
175
130
NA
13
Stephen E. Walters
CEO, president
Frantz Ward LLP
(216) 515-1660/www.frantzward.com
58
37
7
1
17
3
104
58
$115,000
1
16
T. Merritt Bumpass Jr.
Michael J. Frantz
Christopher G. Keim
Management Committee
17
Taft Stettinius & Hollister LLP
(216) 241-2838/www.taftlaw.com
53
34
6
3
11
2
92
400
$120,000
9
Kevin D. Barnes
partner-in-charge,
Cleveland
Vorys, Sater, Seymour and Pease LLP
200 Public Square, Suite 1400, Cleveland 44114-2327
(216) 479-6100/www.vorys.com
51
22
2
1
21
8
72
364
NA
7
18
F. Daniel Balmert, managing
partner, Akron; Anthony J.
O'Malley, managing partner,
Cleveland
19
Krugliak, Wilkins, Griffiths & Dougherty Co. LPA
4775 Munson St. N.W., Canton 44718
(330) 497-0700/www.kwgd.com
50
38
6
0
13
0
100
50
NA
5
Terry A. Moore
managing director
20
Gallagher Sharp LLP
1501 Euclid Ave., 6th floor, Cleveland 44115
(216) 241-5310/www.gallaghersharp.com
45
31
7
1
13
1
88
52
NA
3
Timothy T. Brick
managing partner
21
Weston Hurd LLP
(216) 241-6602/www.westonhurd.com
43
33
6
1
4
6
73
52
NA
3
Carolyn M. Cappel
managing partner
Brennan, Manna & Diamond
75 E. Market St., Akron 44308
(330) 253-5060/www.bmdllc.com
41
24
5
0
14
3
67
63
NA
5
Anthony S. Manna,
chairman; Jack T. Diamond,
president; Lee S. Walko
Matthew A. Heinle, comanaging partners, Akron
12
22
SEE LIST, PAGE 27
20160725-NEWS--26-NAT-CCI-CL_--
PAGE 26
7/22/2016
4:41 PM
Page 1
55 Public Square hits market at key time
By STAN BULLARD
[email protected]
@CrainRltywriter
Public Square’s big-ticket greening, updating and newfound popularity may shape the future of a 22story office building bordering it that
Optima Management Group has
started to market for sale.
The Miami Beach-based property
owner has listed 55 Public Square for
sale, potentially as a redevelopment
property with CBRE, said David
Browning, the real estate brokerage’s
Cleveland managing director. Browning also confirmed prior reports that
CBRE has a listing to sell the AECOM
Building, 1300 East Ninth St.
“Optima made a huge (financial)
commitment to Cleveland,” Browning said. “Right now is probably a
great time to bring some things to
market. With 55 Public Square’s location and the renovation of the square,
we’re very excited about being involved with it. We’ve had a lot of interest, both from the usual local suspects
and capable local groups as well as re-
Don’t fall victim to a cyberattack.
A properly backed up and recoverable system protects you
from the high costs and stress of a cyber attack. On average,
it costs $154 per record WR UHFRYHU \RXU ÓHV IURP D V\VWHP
breach, potentially causing your business thousands of dollars in
unplanned expenses.
Roughly 23% of people open phishing attachments and 10% of
people click on pop-up viral messages, making your business
vulnerable to ransomware, hacks and downtime. Partner with
Ashton Technology Solutions today to ensure your business is
protected with their data backup and disaster recovery services.
With data being backed up every hour, your important business
ÓHV ZLOO EH SURWHFWHG DQG UHFRYHUHG TXLFNO\ OHWWLQJ \RX JHW
EDFNWRSUR´WDELOLW\
Call Ashton at 216.397.4080
or visit ashtonsolutions.com
for more information.
gional and out-of-town developers.”
If Optima succeeds in unloading
the properties, it may be able to execute the classic play in real estate:
buy when few are buying and sell
when prices are climbing.
However, changes in office building fundamentals due to the trend of
office downsizing and slow officejob growth may make that difficult.
Optima also will have to see how
much a developer wants to pay for a
building such as 55 Public Square
that needs substantial repairs as well
as the expense of converting it to residential use. AECOM Centre, which
has some vacancy, will have to find
an owner willing to work on the
property and not just collect rent
checks, always a bigger challenge in
the Midwest than on the coasts.
An affiliate of Optima paid $34
million for 55 Public Square in 2008.
That is a big number to beat to essentially rebuild the property. Another Optima-linked firm paid $46.5
million for AECOM in 2010.
Alec Pacella, managing partner of
NAI Daus, said selling each building
will take some hard negotiating.
“Big picture, it’s a good time to sell.
The national spotlight is on Cleveland
with the Republican National Convention,” Pacella said. “It’s a good time for
Optima to recycle some capital. 55
Public Square has a great location as an
apartment conversion. AECOM also
has some vacancy. It’s hard to get paid
for vacant space. Sellers can get paid as
much as possible for leased space, but
getting paid for empty bricks and sticks
means finding a different kind of value.
Which building will be easier to sell? It’s
hard to say.”
Pacella pointed out Optima is not
marketing its One Cleveland Centre
office building.
“That’s no surprise. It’s their best
performing building,” he said.
Averaging more than two mergers
and acquisitions a week
...for the last 15 years.
Are you looking to restructure your business?
We know change is inevitable. We also know a thing or two about preparing businesses for it.
We help our clients make tough decisions, but the right decisions. You can expect no less.
Buckingham, Doolittle & Burroughs LLC
A Northeast Ohio Business Law Firm, Akron • Canton • Cleveland
bdblaw.com
Optima Management Group owns 55 Public Square. (David Kordalski)
Continued ownership of One
Cleveland and a big stake in the Westin Cleveland make it technically incorrect to say the low-profile, mediashy Florida investor is exiting
Cleveland. Chaim Schochet, Optima’s
Cleveland investment executive, did
not return three calls about 55 Public
Square and has left a total of seven
calls unreturned this month.
The 55 Public Square building,
once the home of the Cleveland
Electric Illuminating Co., which now
is part of FirstEnergy Corp of Akron,
dates from 1958 and signaled what is
regarded as the beginning of Cleveland’s modern office building era. It
was the first multitenant office
building erected with air conditioning in Cleveland. Its vintage also
means that it may qualify for federal
and state historic preservation tax
credits to help finance renovation
and conversion expenses.
20160725-NEWS--27-NAT-CCI-CL_--
7/22/2016
11:29 AM
Page 1
The List
FIRM
THIS LOCAL ADDRESS
YEAR PHONE/WEBSITE
LARGEST LAW FIRMS
LOCAL
LOCAL
MINORITY LOCAL
LOCAL OF LOCAL
FEMALE
LOCAL
LOCAL
ATTORNEYS PARTNERS PARTNERS PARTNERS ASSOCIATES COUNSEL STAFF
(1)
WORLDWIDE
ATTORNEYS
SALARY FOR
ASSOCIATE HIRED
FROM LAW
SCHOOL
TOP LOCAL EXECUTIVE
OFFICES TITLE
23
Fay Sharpe LLP
1228 Euclid Ave., 5th floor, Cleveland 44115
(216) 363-9000/www.faysharpe.com
40
23
3
0
16
2
87
40
$95,000
1
23
McCarthy, Lebit, Crystal & Liffman Co. LPA
101 W. Prospect Ave., Suite 1800, Cleveland 44115
(216) 696-1422/www.mccarthylebit.com
40
23
4
0
8
9
72
40
NA
1
Kenneth B. Liffman
managing principal
25
Day Ketterer Ltd., Attorneys at Law
200 Market Ave. N., Suite 300, Canton 44702
(330) 455-0173/www.dayketterer.com
34
22
3
0
7
7
63
36
NA
4
Robert E. Roland
managing partner
25
Tarolli, Sundheim, Covell & Tummino LLP
(216) 621-2234/www.tarolli.com
34
20
4
0
10
4
64
34
$90,000
1
27
Wegman, Hessler & Vanderburg
6055 Rockside Woods, Suite 200, Independence 44131
(216) 642-3342/www.wegmanlaw.com
33
19
3
0
9
5
62
33
NA
1
Keith A. Vanderburg
managing partner
28
Wickens, Herzer, Panza, Cook & Batista Co.
35765 Chester Road, Avon 44011
(440) 695-8000/www.wickenslaw.com
32
13
2
0
12
7
75
32
NA
2
Matthew W. Nakon
president, CEO
29
Dworken & Bernstein Co. LPA
60 S. Park Place, Painesville 44077
(440) 352-3391/www.dworkenlaw.com
31
15
4
4
14
2
65
31
NA
2
Howard S. Rabb
managing partner
29
Littler
1100 Superior Ave., 20th floor, Cleveland 44114
(216) 696-7600/www.littler.com
31
19
5
2
9
2
49
1,179
NA
74
Bradley A. Sherman
office managing
shareholder
29
Meyers, Roman, Friedberg and Lewis
28601 Chagrin Blvd., Suite 500, Cleveland 44122
(216) 831-0042/www.meyersroman.com
31
18
4
1
5
7
51
31
NA
1
Peter Turner
managing partner
29
Weltman, Weinberg & Reis Co. LPA
323 W. Lakeside Ave., Suite 200, Cleveland 44113
(216) 685-1000/www.weltman.com
31
15
5
1
3
3
423
74
NA
9
Scott S. Weltman
managing partner
33
Pearne & Gordon LLP
(216) 579-1700/pearne.com
30
17
2
2
13
1
60
30
NA
1
NA
34
Stark & Knoll Co. LPA
3475 Ridgewood Road, Akron 44333
(330) 376-3300/www.stark-knoll.com
27
NA
NA
NA
NA
NA
39
NA
NA
1
John K. Krajewski
managing partner
35
Porter Wright Morris & Arthur LLP
950 Main Ave., Cleveland 44113
(216) 443-9000/www.porterwright.com
26
18
7
0
6
2
32
250
$110,000
6
Hugh E. McKay
partner-in-charge
35
Zashin & Rich Co. LPA
950 Main Ave., 4th floor, Cleveland 44113
(216) 696-4441/www.zrlaw.com
26
2
0
0
24
2
39
29
NA
2
Andrew A. Zashin
Stephen S. Zashin
co-managing partners
37
Schneider Smeltz Spieth Bell LLP
(216) 696-4200/www.sssb-law.com
25
18
2
2
7
2
52
25
NA
1
James D. Vail
managing partner
Amin, Turocy & Watson LLP
127 Public Square, Key Tower, 57th floor, Cleveland
44114
(216) 696-8730/www.thepatentattorneys.com
24
7
1
3
13
4
39
24
NA
1
38
Himanshu Amin
managing partner
38
Mazanec, Raskin & Ryder Co. LPA
100 Franklin's Row, 34305 Solon Road, Cleveland 44139
(440) 248-7906/www.mrrlaw.com
24
14
1
0
10
0
51
38
$0
3
Joseph F. Nicholas Jr.
president, managing
partner
38
Roderick Linton Belfance LLP
50 S. Main St., 10th floor, Akron 44308
(330) 315-3350/www.rlbllp.com
24
11
2
0
8
5
40
24
NA
2
Timothy Truby
managing partner
41
Fisher Phillips
9150 South Hills Boulevard, Suite 300, Cleveland 44147
(440) 838-8800/www.fisherphillips.com
22
11
NA
NA
4
6
23
344
NA
32
Steven M. Nobil
regional managing partner
41
Nicola, Gudbranson & Cooper LLC
25 W. Prospect Ave., Suite 1400, Cleveland 44115-1048
(216) 621-7227/www.nicola.com
22
15
2
0
5
2
18
22
NA
1
43
Bonezzi Switzer Polito & Hupp Co. LPA
(216) 875-2767/www.bsphlaw.com
21
16
4
0
5
0
45
23
NA
6
Jeffrey W. Van Wagner
managing shareholder
43
Thrasher, Dinsmore & Dolan LPA
100 Seventh Ave., Suite 150, Chardon 44024-1079
(440) 285-2242/www.tddlaw.com
21
14
3
0
5
4
36
22
NA
2
Dale H. Markowitz
treasurer
45
Seeley, Savidge, Ebert & Gourash Co. LPA
26600 Detroit Ave., Cleveland 44145
(216) 566-8200/www.sseg-law.com
20
8
0
0
14
1
37
20
NA
1
Gary A. Ebert
administrative partner
McGlinchey Stafford PLLC
25550 Chagrin Blvd., Suite 406, Cleveland 44122
(216) 378-9905/www.mcglinchey.com
19
7
3
1
7
5
37
200
NA
13
Mark Edelman, managing
member, Cleveland office;
Rodolfo J. Aguilar Jr.,
managing member, firm;
David Thompson, managing
member, Cleveland
Sutter O'Connell
(216) 928-2200/www.sutter-law.com
19
9
1
0
8
2
37
21
NA
2
Lawrence A. Sutter
managing shareholder
46
46
RESEARCHED BY DEBORAH W. HILLYER
Source: Information is supplied by the companies unless footnoted. Crain's Cleveland Business does not independently verify the information and there is no guarantee these listings are complete or accurate. We welcome all
responses to our lists and will include omitted information or clarifications in coming issues. Individual lists and The Book of Lists are available to purchase at www.crainscleveland.com.
(1) Local refers to our business list coverage area of Ashland, Ashtabula, Cuyahoga, Erie, Geauga, Huron, Lake, Lorain, Mahoning, Medina, Portage, Stark, Summit, Trumbull and Wayne counties. (2) Associates salary includes
stipend.
20160725-NEWS--28-NAT-CCI-CL_--
7/22/2016
4:22 PM
Volkswagen
Page 1

City delivers on grand stage

Transcription

Similar documents

Flyer 2 (2.7 mb pdf)

Table of contents

Fr. Mitch Pacwa, SJ - St. Stephen Church

SHOW PASS

Wish List - Cleveland Animal Protective League

Flyer - City of Cleveland

Clowningaround toservecountry PICK3

exciting new additions to legacy village

CLEVELAND CAVALIERS: NBA CHAMPIONS

Strongsville Race for Wellness 5K