Gatwick Airport Limited

Transcription

Gatwick Airport Limited
Section 106 Annual Monitoring Report 2014
Date of issue: 20 November 2015
0
CONTENTS
1
2
3
4
5
6
7
8
PAGE
Foreword from the Chief Executive Officer
Introduction
About the Report
A responsible approach
Our key priorities
Verification of our performance
Growing in partnership
Overall approach and methodology
2
3
4
4
4
5
6
7
(Including obligations and action plan actions selected for audit)
9
10
11
12
13
14
Verification Rating methodology
Governance process
Our environmental performance
Progress report of our performance
14
14
15
16
A
B
C
D
E
F
Climate change
Air quality
Noise (including END Noise Action Plan update)
Surface access (including annual action plan update)
Land use, development and biodiversity
Communications and economy
G
H
I
Water quality and drainage
Waste management
Utility management
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19
27
45
66
75
81
84
88
Jacobs Verification Statement and Summary
Crawley Borough Council and West Sussex County Council S106
performance report
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97
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FOREWORD FROM THE CHIEF EXECUTIVE OFFICER
Every year, Gatwick contributes around £2 billion to the South East’s economy. As the single largest company in
the region, we enable businesses to prosper, tourism to flourish, and 23,500 people say they are proud to work
at Gatwick Airport. However, we also recognise that as an Airport, we have a responsibility to ensure that the
extensive social and economic benefits that Gatwick creates must be balanced with a sustainable airport
operation.
My team and I continue to take responsibility for managing and reducing our impact on the environment. In 2008
Gatwick Airport Limited signed a legal agreement with West Sussex County Council and Crawley Borough
Council. The agreement outlined how the airport’s operation, growth and environmental impacts will be managed
responsibly. We will only achieve our targets by working closely with our stakeholders and business partners.
This means that the people we work with, the companies we engage with and the passengers travelling through
Gatwick all have a part to play.
Our Section 106 Legal Agreement is complemented by our internal ‘Decade of Change’ strategy. This strategy
sets targets across all key sustainability areas including water use, climate change and biodiversity issues for us
to deliver by 2020. This report will update you on our progress in achieving the obligations and actio n plan
actions as detailed in the Section 106 Legal Agreement together with our plans for the coming year.
I am proud to say that Gatwick is the most efficient single runway airport in Europe. Our efficiency has enabled
us to have more arrivals and departures per hour than ever before and we continue to increase our passenger
traffic growth with a year-on-year increase of five per cent. Incredibly, we have achieved this whilst continuing to
reduce our carbon footprint.
In 2014 our electricity consumption decreased by 2.2% from the prior year; this maintains the trend of year on
year reductions made. The reduction has been achieved by lowering our electricity use, including being the first
airport in the world to replace the airport’s runway and taxiway light s with LEDs – cutting energy use on the
airfield by a massive 50%. The work at the airport to more readily detect water leaks has resulted in a 6.5%
reduction in our water use. It is fantastic that Gatwick has been awarded The Wildlife Trust’s Biodiversity
Benchmark Award for the first time. The Biodiversity Benchmark is a nationally recognised standard for
commitment to biodiversity and responsible land management.
Gatwick has been in the spotlight a great deal since the Airports Commission included Gatwic k in its shortlist of
potential locations for the next runway in the South East of England. In July 2015, the Airports Commission
made its recommendation but it is of course for the Government to decide and a final decision should be
announced before the end of 2015.
Gatwick Airport is truly competing and leading the way in enhancing the passenger experience and also in
managing our environmental responsibilities. Our Section 106 Legal Agreement is fundamental in ensuring we
grow sustainably and continue to maintain the ongoing trust of our local authorities and stakeholders as we
move forward during these exciting times for our industry .
Stewart Wingate
Chief Executive Officer
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2
INTRODUCTION
In December 2008 Gatwick Airport Limited signed a legal agreement with West Sussex County Council and
Crawley Borough Council. The agreement outlined how the airport’s operation, growth and environmental
impacts will be managed responsibly.
It underpinned the important relationship between the airport owner and its local authorities with responsibility for
planning, environmental management and highways.
The legal agreement, reached after a process of consultation and discussion with a wide range of stakeholders,
contained far-reaching objectives and obligations.
The principal objectives which are contained in the legal agreement are as follows:

The desire to see the Airport continue to grow within the timeframe of the Agreement to the annual
throughput of 40 million passengers forecast in the Interim Master Plan on a one runway two terminal
configuration:
•
The need to ensure that, as the airport grows, measures are in place to minimise so far as possible it’s
short and longer term environmental impacts
•
The importance of maintaining and enhancing the ways in which the parties to this Agreement share
information and work together and with other stakeholders to bring significant benefits to the Airport and
the communities it serves and affects.
Our obligations and commitments are focused on activities that are wholly or substantially within our control, or
where we can influence the activity of a third party. The results will predominantly be felt within Gatwick Airport
itself and within local communities, but we also recognise the importance of playing our part in ad dressing the
national and international issue of climate change.
Our obligations and commitments focus on the following key issues:
• Climate change
• Water quality and drainage
• Air quality
• Waste management
• Noise
• Utility management
• Surface access
• Action planning
• Land use, development and biodiversity
• Monitoring and reporting
• Community and the economy
The obligations and action plan actions of the legal agreement can be viewed on the Gatwick
Airport website in the Corporate Responsibility section.
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3.
ABOUT THIS REPORT
In 2014 we have built upon the approach we adopted last year. Again we have published two
reports – our 2014 Decade of Change report that provides information across all sustainability
issues in a straightforward and accessible way. This makes sure that all stakeholders can access
the information they require simply and efficiently. Secondly, within this report , we detail progress
against our S106 Legal Agreement obligations and action plan actions and provide additional
data that was not included within the Decade of Change document.
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A RESPONSIBLE APPROACH
Our ambition is to compete to grow and become London’s airport of choice.
Operating a responsible Gatwick means striking the right balance between the environmental
impacts of our operations on our local communities, and the social and economic benefits that
the airport creates for the local and national economies , while at the same time offering our
passengers a great service every day.
It’s not simply about improving our environmental performance – it’s about modernising the
airport in the most sustainable way that will enable us to achieve our targets. It’s also about
making sure that during this period of development the benefits to the economy and to our local
community are maximised.
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OUR KEY PRIORITIES
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6
VERIFICATION OF OUR PERFORMANCE
Our performance against our S106 Legal Agreement
This report fulfils our obligation to publish an annual monitoring report detailing performance
against the obligations and commitments detailed in the S106 Legal Agreement. In line with the
Legal Agreement a selection has been subject to independent verification.
Background
In December 2008 we signed a new S106 Legal Agreement with West Sussex County Council
(WSCC) and Crawley Borough Council (CBC). This contained a number of obligations and
commitments for Gatwick to deliver against that supports our vision of developing a sustainable
airport. The revised Legal Agreement replaced the original version signed in 2001. A number of
commitments are also placed on both WSCC and CBC.
As a way of strengthening our commitment we published supporting action plans detailing our
delivery programme through to 2011 for air quality and noise (interim action plan), and individual
action plans for the management of waste, water and utilities. These were further supplemented
by the publication of a surface access action plan in December 2009.
In 2011 we were required to renew the action plans for waste, water, utilities and air quality.
However, under the Decade of Change banner, we went beyond this and published action plans
covering these issues along with community, local economy, biodiversity and carbon. We have
also produced summary action plans covering both noise and surface acces s (these actions
originate from the existing Environmental Noise Directive noise and the surface access action
plans). These action plans align the commitments within the S106 Legal agreement with the
strategic direction provided by Decade of Change and, as a result the sustainable development
commitments and S106 action plan actions have been replaced.
Gatwick Airport Ltd 2014 Decade of Change Report
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GROWING IN PARTNERSHIP
The reporting organisations in this report are the signatories to the Section 106 (hereafter S106)
agreement. These being;



Gatwick Airport Limited – The Airport Operator at Gatwick.
West Sussex County Council – The Local Highway Authority
Crawley Borough Council – The Local Authority
Whilst WSCC and CBC are the reporting organisations they also represent the interests of the
neighbouring authorities as part of the S106 Steering Group.
We work closely with WSCC and CBC on progressing the activities specified within the
Agreement and report progress through a quarterly steering group. WSCC and CBC then review
our progress with the wider S106 Steering Group membership at both councillor and officer level.
Air quality issues are managed with RBBC, who take the lead on these issues on behalf of the
other local authorities.
The 2008 Legal Agreement represents a long history of working closely with our local authority
partners. We published our Sustainable Development Strategy (SDS) for Gatwick in 2000 which
included a number of commitments relating to environmental management. This document was
then built upon in 2001, when the first Legal Agreement was signed with WSCC and CBC, and
contained over 140 commitments and obligations. Over the next 7 years we continued to deliver
against these issues and report our performance annually. During this time some of the
commitments and obligations expired and as a result we began negotiating a revised legal
agreement in 2007. To facilitate this process a revised list of 50 commitments were agreed in
December 2007 which ran alongside the remaining obligations until the publication of the new
Legal Agreement in December 2008.
As referenced in the previous section, in 2011, new Action Plans were drafted by Gatwick Airport
Ltd which incorporated all the Section 106 Legal Agreement commitments within the new Action
Plan Actions. This report therefore details performance against all obligations and Action Plan
Actions – a selection of which will have been subject to external verification; the findings of which
will be included.
The text below explains how we will detail performance against the commitments and
obligations, and the outcome of the independent verification process. Within the report we will
also summarise performance against the actions contained within the respecti ve issue focussed
action plans.
Issue
Status
Comment on 2014
Action Plan for 2015
The detail of the
obligation / action plan
action is listed here
How w e rated this through
our internal audit process
A summary of actions
undertaken in 2014
Bullet points detailing our
plans for 2015
Verification findings
This section details the findings of the audit process
Verification recommendations, including GAL response
This section w ill detail any recommendations made by the auditor w here they feel improvements can be made ,
or w here amendments to our statement is required. The GAL response to these points w ill also be included.
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OVERALL APPROACH & METHODOLOGY
As part of the Section 106 (S106) legal agreement, Gatwick Airport Limited (GAL) and the other
signatories of the agreement i.e. West Sussex County Council (WSCC) and Crawley Borough
Council (CBC) are required to meet the following obligations:

Under Schedule 8 (Obligation 8) GAL is required to produce Action Plans at least every 3
years specifying the programme of activities to address air quality, noise, water and
drainage, waste management and utility management. Additionally GAL shall produce
Surface Access Action Plans following updates to the Surface Access Strategy.

Under Schedule 9 (Obligation 9) GAL is required to annually monitor obligations within
the S106 as well as commitments made and report to the other signatories on an annual
basis. The other signatories shall also produce a monitoring report relating to their
obligations.

The Monitoring Reports are required to be reviewed by an Environmental Consultant
appointed by the signatories of the S106 agreement.
Jacobs was commissioned to review the GAL 2014 Annual Monitoring Report. In order to meet
the obligation of the S106 agreement Jacobs was required to:

Select a sample of ten of GAL’s obligations or Action Plan Actions. In previous years,
Jacobs has been required to audit both GAL’s obligations and commitments. In 2011,
new Action Plans were drafted by GAL which incorporated all the commitment s within the
Action Plan actions. As a result of this the verification of GAL’s 2014 AMR selected items
for audit from the obligations and Action Plan entries.

Jacobs in previous years has also audited 1 obligation from WSCC and 1 obligation from
CBC. In 2013 & 2014, Jacobs was not required to select obligations to audit for WSCC
and CBC - this was agreed at our verification kick off meeting.

In selecting these obligations or action plan actions, the annual verification must include
at least two obligations or action plan actions relating to each of surface access, aircraft
noise and air quality and in any two years at least one relating to each of the following:
- Climate change and utility management
- Community and economy
- Land use development and biodiversity
- Water quality and drainage
- Waste management

Review and report on the selected obligations/ Action Plan Actions to:
- Verify the accuracy of the information included in the monitoring report; and
- Comment on the adequacy of the work undertaken including any proposed
remedial action.
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Scope and Objectives of Verification Report
The table below summarises the verification methodology that has been adopted by the
auditor:
Report Review and selection of obligations/action plan acti ons for
audit
Step 1:
Jacobs reviewed the draft Annual Monitoring Report to select the 10
obligations/action plan actions for audit. The selection process considered
the requirements of the S106, the principles of the AA1000 Accountability
Principles Standards (2008), the Global Reporting Initiative, which
obligations have not been audited recently, areas which required action by
31st December 2014 and results of previous audits.
Selection of obligations/action plan actions for audit
Step 2:
Jacobs communicated the obligations/action plan actions for audit to GAL,
WSCC and CBC via email.
Conduct interviews with issue owners
Step 3:
Jacobs interviewed the obligation/action plan action owners at GAL to
review the data quality and statements made, to assure that the data
collection process is robust, to review data transposition/manipulation and to
check internal assurance and audit processes.
Review supplementary information
Step 4:
Jacobs reviewed information relevant to evaluating the performance
information during the interviews. Supplementary information was also
received and reviewed following the interviews.
Draft Verification Report
Step 5:
Following the interviews Jacobs produced a draft Verification Report which
includes the Verification Statement, agreed changes, general feedback on
the audit process, our specific findings and recommendations in relation to
each of the 10 selected obligations/action plan actions.
Review report with Gatwick, WSCC and CBC
Step 6:
The draft verification report and statement was discussed at a meeting with
GAL, WSCC and CBC. Following the meeting the verification report was
finalised incorporating any issues arising from the meeting.
In addition to the minimum selection criteria, Jacobs has also used the principles of the AA 1000
Accountability Principles Standard (2008) and the Global Reporting Initiative to select the 10
obligations / action plan actions for audit. The selection was based on the following criteria:



Main interests/topics raised by stakeholders during 2014.
Main topics and future challenges for the sector reported by peers and competitors.
Relevant laws, regulations, international agreements, or voluntary agreements with
strategic significance to GAL and its stakeholders.
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



Key organisational values, policies, strategies, operational management systems, goals,
and targets.
The interests/expectations of stakeholders specifically invested in the success of the
organisation (e.g., employees, shareholders, and suppliers).
Significant risks to the organisation.
The core competencies of the organisation and the manner in which they can or could
contribute to sustainable development.
In addition to these Jacobs also considered:



Those obligations / action plan actions that have not been audited recently.
Areas which required action by 31 December 2014.
The results of previous audits.
In line with the selection criteria outlined previously, the following obligations and action plan
actions (listed in the table below) were selected for audit:
Where action plan actions have been selected for audit, these have been linked to commitments
contained within the S106 agreement.
Obligation/Action Plan Action to be
audited
S106 Commitment linkage
Surface Access
Obligation 5.3:
N/A
The Company will support initiatives (such
initiatives to be the subject of consultation
with the Gatwick Area Transport Forum the
County Council and the Borough Council)
which promote in accordance with the
Airport Surface Access Strategy the use by
passengers and staff travelling overland to
and from the Airport of modes of transport
other than the private car and with regard
to staff travel the encouragement and
promotion of car sharing.
The funds provided for such initiatives in
each calendar year from 2009 to 2015 will
be based on the sum of:
• a monthly charge amounting to £10 per
annum for each pass validated for entry to
a staff car park operated by or on behalf of
the Company
• a levy on the total supply of spaces in
public car parks operated or available for
operation by or on behalf of the Company
on 30 September in the preceding year at
the rate per space of:
– £23.50 in 2009
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– £24.25
– £25.00
– £25.75
– £26.50
– £27.25
– £28.00
in 2010
in 2011
in 2012
in 2013
in 2014
in 2015
Unless otherwise agreed with the County
Council and the Borough Council the
Company shall:
– each year invest in the chosen initiatives
no less than 50% of the funds provided
that year and of those carried over from the
preceding year; and
– by the end of the period of seven years
have used no less than 50% of total funds
to support the introduction or operation or
use of bus services that promise to
facilitate a material increase in the
proportion of airport staff or air passengers
choosing to use public transport for their
surface journeys between the Airport and
neighbouring communities.
Action Plan Action:
Commitment:
Continue ‘yield management’ measures to
maximise use of the long stay car parking
and reduce need for ‘Kiss and Fly’.
To restrict and discourage “kiss-and-fly” and
“meet-and-greet” traffic on the forecourt
through a combination of: • proactive traffic
management of the forecourts; • working with
transport operators and other stakeholders to
promote public transport choices; • offering a
range of quality, value-for-money on-airport
parking products; • investigating the feasibility
of implementing a road access charging
scheme for the Airport; and • exploring with
stakeholders the feasibility of “strategic parkand-ride” at one or more off-airport locations.
Air Quality
Obligation 3.3:
N/A
To participate actively with the County
Council, the Borough Council and the
adjoining authorities:
• to avoid breaching the EU Limit value for
NO2;
• to ensure that all other relevant air quality
standards continue to be met; and
• to develop and implement any Local Air
Quality Management Area action plan that
may be required to
address air quality in the vicinity of the
Airport where that air quality is materially
10
affected by airport derived emissions
including those from airport operations
fixed plant and surface access.
Action Plan Action:
Commitment:
Understand fully the air quality impacts of
the airport culminating in the production of
an emission profile zoning map for
Gatwick.
The Company’s approach and priorities in
mitigating and managing the Airport’s air
quality impacts will be described in an Air
Quality Action Plan, produced and reviewed in
accordance with Action Planning Obligations
and informed by information obtained, and
progress, in preceding years. The Company’s
annual monitoring report will review the
delivery of the action plan and other air quality
management activities, including collaborative
work with other parties.
Noise
Obligation 4.2:
N/A
Maintain differentials in the charges on
aircraft movements at the Airport, subject
to any requirements of the Company’s
appropriate regulator so as to encourage
airlines to use quieter and cleaner aircraft
types.
Obligation 4.4:
N/A
With the aim of mitigating the possible
impact of future growth in aircraft engine
testing at the Airport:
• If the annual number of ground run
engine tests occurring within any rolling 6
month period reaches 250 and remains at
or in excess of that number for six
successive months or if such a situation is
forecast in consequence of confirmed
airline plans to undertake additional aircraft
maintenance at the Airport the Company
shall within the following nine months
undertake and conclude a process of
discussion and consultation with the
Councils with the objective of:
– assessing the impact of such testing on
local communities;
– evaluating the feasibility and benefits of
alternative
means
of managing or
mitigating any material impact including:
- increased restrictions on the times of day
when tests would be permitted;
- changes to the locations favoured for
engine tests;
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- the construction and operation of a
ground run pen; and
– identifying the preferred means of
managing or mitigating any material
impact. With the aim of mitigating the
possible impact of future growth in aircraft
engine testing at the Airport:
• The Company will subsequently and if
reasonably practicable within six months in
accordance with a programme to be
agreed with the Councils introduce such
measures as may be agreed with the
Councils as appropriate to manage or
mitigate the impact of ground noise arising
from engine testing saving that;
• In the event of the construction of a
ground run pen being the agreed means of
mitigation the Company will within six
months of agreeing the mitigation
programme with the Councils seek and
following
permission
implement
the
planning permission for a ground run pen
as soon as is reasonably practicable and
thereafter maintain it in use.
Land Use, Development & Biodiversity
Action Plan Action:
Commitment:
Develop and roll out new airport-wide
landscape strategy
Maintain, implement and monitor the
outcomes of biodiversity enhancement and
management plans for:
• on-airport water courses – the River Mole,
Mans Brook and Crawter’s Brook (in
conjunction with the Environment Agency);
• the Company’s undeveloped land east of
the railway; and
• Brockley Wood.
And keep under review the possibility of
securing the Wildlife Trust’s Biodiversity
Benchmark Award.
Obligation 6:
N/A
In devising and bringing forward proposals
for Airport development, the Company will:
• have due regard to relevant national and
local planning policies and guidance; •
attend to the visual impact of the
development in terms of its urban design,
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landscaping and
surroundings;
relationship
with
its
• support its proposals with information
about the management of any particularly
significant ongoing impacts that would be
attributable to the development in question,
e.g. ground noise, light pollution, flood risk,
energy consumption; and
• replace or otherwise compensate for any
loss of trees as a consequence of the
development.
Energy Use & Climate Change
Action Plan Action:
Commitment:
Evaluate the impact of behavioural change
on energy consumption reduction.
The Company’s approach to the supply,
demand and efficient use of utilities in its fixed
assets will be described in a utility
management action plan, produced and
reviewed in accordance with the Action
Planning
Obligation
and informed by
information obtained, and progress, in
preceding years. The company’s annual
monitoring report will review the delivery of
the action plan.
Waste Management
Action Plan Action:
Commitment:
Maximise recycling levels from GAL
operations through improved facilities and
employee communications.
The Company’s approach to the management
of the content and quantity of third party waste
which its contractors collect for disposal, and
of that which arises from its own operational
activities and construction sites, will be
described in a Waste Management Action
Plan, produced and reviewed in accordance
with the Action Planning Obligation and
informed by information obtained, and
progress, in preceding years. Delivery of the
plan, which will place particular emphasis on
reducing tonnage to landfill, will be reviewed
in the Company’s annual monitoring report.
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VERIFCATION RATING METHODOLOGY
For consistency with previous Annual Monitoring Report verification, the rating method used is as
follows:
10
S106 LEGAL AGREEMENT – GOVERNANCE PROCESS
Externally our commitment to sustainable development is set out in our S106 Legal Agreement,
signed in partnership with Crawley Borough Council (CBC) and West Sussex County Council
(WSCC) in 2008. This document outlines our approach to growing to handle 40 milli on
passengers a year sustainably. Performance against this agreement is governed and
communicated through our S106 Steering Group, attended by both CBC and WSCC, and to our
consultative committee, GATCOM.
Internally, we track performance against the actions contained within the S106 Legal Agreement
on a quarterly basis – the outcome of which is reviewed at our Managing Corporate
Responsibility (MCR) meeting.
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OUR ENVIRONMENTAL PERFORMANCE
Metric
2009
2010
2011
2012
2013
2014
%
Data
change Source
2013-14
Carbon scope 1
(tCO2eq)
Carbon scope 2
(tCO2eq)
Carbon scope 3
(tCO2eq)
Total Carbon emissions
(tCO2eq)
Air Quality - Nitrogen
Dioxide (NO2)
Air Quality
(PM10)
Noise - track keeping
(%)
Noise - total noise
infringements
Noise - daytime noise
infringements
Noise - night-time
noise infringements
CDA compliance
(%)
Total waste
(t)
Waste recycled
(%)
Waste per passenger
(kg)
Water - consumption
3
(m )
Electricity consumption (kWh)
Gas - consumption
(kWh)
Passenger public
transport use (%)
12,451
16,499
14,579
13,202
13,589
10,759
-20.83%
RSK
87,237
79,106
54,902
48,867
45,791
48,711
6.38%
RSK
633,510
625,897
660,731
643,087
641,182
692.888
8.06%
RSK
733,198
721,502
730,212
705,146
700,562
752,358
7.39%
RSK
34
37
32
33
32
31
-3.13%
GAL
21
22
21.8
21.9
23.8
23.6
-0.84%
GAL
96.8
97
97.42
97.63
98.04
99.33
1.32%
GAL
1
0
4
0
0
0
0
GAL
0
0
0
0
0
0
0
GAL
1
0
4
0
0
0
0
GAL
88
89.7
90.49
88.9
91.36
92.59
1.35%
GAL
10,177
9,685
9,206
8,803
9,315
9,803
5.24%
GAL
39
41
54.6
40
38.7
40
3.36%
GAL
0.31
0.31
0.27
0.26
0.26
0.257
-1.15%
GAL
1,059,141
956,539
754,599
718,369
700,902
655,064
-6.54%
GAL
159,578,773
162,621,805
161,234,426
158,798,686
152,934,224
149,603,424
-2.18%
GAL
54,246,416
75,333,903
59,208,775
62,661,214
64,488,858
50,278,095
-22.04%
GAL
37.2
40.4
42
43.7
42.9
43
0.23%
CAA
The above data is extracted from Gatwick Airport Ltd.’s annual ‘Decade of Change’
publication and selected performance data was verified by Jacobs, our external auditors and
the verification statement can be found within the ‘Decade of Change’ publication.
15
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S106 LEGAL AGREEMENT - PROGRESS REPORT OF OUR
PERFORMANCE
Over the following pages we detail our performance against the obligations and action plan
actions included within the S106 Legal agreement as at 31st December 2013.
The following issues are covered – Community & the Economy, Surface Access, Air Quality,
Noise, Land use, Development & Biodiversity, Waste Management and Climate Change.
A) Climate Change
There are three Climate Change obligations included in the Section 106 Legal Agreement.
Issue
Status
Com m ent on 2014
Action plan for 2015
Obligation 2.1 - by the 30th June 2009
prepare and publish a report on the Airport
and climate change
On track
Airport and climate change
report published as part of Our
Decade of
Change 2013
Performance Report
Report again in 2015 on
2014 data.
Obligation 2.2 – thereafter continue an
ongoing
dialogue on climate change
initiatives w ith local authorities and other
key stakeholders
On track
Climate
Change
paper
submitted in early 2013 to the
Davies Commission.
Continue to engage w ith the
Gatw ick Airport Consultative
Committee
and
the
Sustainable Aviation industry
alliance.
Obligation 2.3 -Update the report not less
frequently than every 3 years
On track
Airport and climate change
report published as part of Our
Decade of
Change 2013
Performance Report
Report again in 2015 on
2014 data. 2014 carbon
footprint
report w ill be
published during 2015.
Com m ent on 2014
Climate
change
report
published w ithin Our Decade
of Change 2013 Performance
report. Approach to carbon
management
detailed
in
Decade of Change - Moving
tow ards
a
sustainable
Gatw ick, Carbon Action Plan
and
updates
in
annual
Performance Report.
Report again in the 2014
Decade of Change report.
2014 Carbon Action Plan Update
Issue
21. Define Gatw ick’s approach to carbon
management and publish a climate change
report in 2012
Status
Complete
2012
16
Issue
Status
Com m ent on 2014
22. Identify how low carbon energy
production can be developed at Gatw ick
Ongoing
GAL
has
formulated
a
business proposal for the
upgrade of the South Terminal
heating, ventilation and air
conditioning systems that w ill
reduce carbon emissions. On
site low energy generation
deemed non-viable.
To continue w ith the ongoing
project to upgrade the
existing
South
Terminal
conditioning systems.
23. Continue to develop the business case
for CCHP and implementation plans as
required
Ongoing
Combined cooling, heat and
pow er generation onsite isn't a
viable
business
solution
therefore GAL now purchases
low carbon electricity from
Haven Drax Pow er.
To continue w ith the ongoing
project to upgrade the
existing
South
Terminal
conditioning systems.
24. Reduce carbon impacts from GAL
vehicle fleet through a rolling programme of
vehicle replacement
Ongoing
Applications for Permanent
Airside Vehicle Passes for
vehicles new to the airfield w ill
only be considered for vehicles
up to 10 years old (all dates
refer to date of manufacture)
and the said vehicles must be
of MOT standard.
Seek to reduce the age
restriction further.
25. Review the approach to airline carbon
reduction
initiatives
and
agree
a
programme to improve
Ongoing
ACDM
is
now
fully
implemented.
London
Airspace
Management
Programme
(south-east
airspace change) suspended
until 2020.
N/A
26. Implement a programme to deliver zero
carbon impact buildings by 2020
Ongoing
Gatw ick instigated its first
BREEAM assessment for the
Airfield Operations Building
w hich is on target to obtain a
'Very Good' rating.
Designing to meet these
BREEAM requirements plus
the increasing requirements
of Part L w ill continue to
drive our building design
tow ards Zero Carbon impact.
In addition plans to upgrade
to more efficient heating and
chilling systems w ill also
help us tow ards the target.
27.
Implement
Gatw ick’s
carbon
management zone for airside vehicles
Not
track
Implementation of low carbon
zone w as delayed due to
resource restructuring.
Gatw ick's
carbon
management
zone
for
airside vehicles w ill be
developed in 2015.
on
17
Issue
Status
Com m ent on 2014
28. Align carbon and energy strategies to
fully understand the carbon benefit of
energy management activities
Ongoing
Good delivery against Decade
of
Change
Action
Plan.
Decade
of
Change
and
association
Action
Plans
scheduled for review in 2015.
Continue to deliver against
our decade of change action
plan. Review Decade of
Change targets.
29.
Implement
continuous
carbon
footprinting and ensure retention of
external standards (e.g. The Carbon Trust
Standard, etc.)
Ongoing
Carbon Footprint calculated in
2014 and published w ithin the
Decade of Change publication.
Carbon Trust Standard and
Airport Carbon Accreditation
attained in 2014.
Calculation of the Carbon
Footprint w ill be undertaken
again
as
w ell
as
recertification of the Carbon
Trust Standard and Airport
Carbon Accreditation.
30. Report performance through internal
governance processes and externally via
stakeholder groups, w ebsites and annual
reports
Ongoing
Published
on
w ebsite,
circulated to GATCOM and
airlines and shared w ith
interested parties at local
authorities
To continue
approach.
w ith
same
Additional climate change performance data
Metric
2009
2010
2011
2012
2013
2014
12,451
16,499
14,579
13,202
13,589
10,759
87,237
79,106
54,902
48,824
45,792
48,711
633,510
625,897
660,731
643,087
641,181
692,888
Total
733,198
721,502
730,212
705,156
700,562
752,358
Passengers
32,376,311
31,348,998
33,674,264
34,211,413
35,433,863
38,103,667
Air Transport
Movements
251,791
233,652
244,741
240,653
244,552
254,540
Scope 1 -direct
emissions from GAL
operations i.e. gas
consumption and
petrol/diesel in company
owned vehicles (t CO2)
Scope 2 -indirect
emissions from
consumption of
electricity either within
our own assets or within
tenanted facilities
(t CO2)
Scope 3 -emissions
from aircraft
movements, passenger
and staff travel to the
airport, airside activities,
waste disposal, etc.
(t CO2)
18
B) Managing Air Quality
The table below details our performance against the air quality obligations and action plan
actions included in the Section 106 Legal Agreement.
Issue
Obligation 3.1.1 -To provide a Fixed
Electrical Ground Pow er supply to any new
Aircraft Stand Obligation
Obligation 3.1.2 - Not allow the use of
Ground Pow er Units at any Aircraft Stand
unless:
Status
On track
On track
• there is no Fixed Electrical Ground Pow er
installed at the Aircraft Stand;
• the Fixed Electrical Ground Pow er w hich
has been installed at the Aircraft Stand is
temporarily out of service; or
• the relevant aircraft is incapable of
utilising Fixed Electrical Ground Pow er by
reason of its design or a technical
malfunction or the pow er so supplied is
insufficient for the aircraft.
Com m ent on 2014
The specification has been
applied to stand construction
in 2014. (Pier One and the
refurbished stands on Pier 5)
The standard specification
for aircraft stands at Gatw ick
w ill continue to include
FEGP.
Prior approval is required
before any operator can use
Ground Pow er Units -these
requests are monitored by
Airfield
Operations
and
included
in their monthly
Managing Airside Report and
the Airfield Ground Noise
Report.
3.1.2 - Continue to carry out
APU Audits three times a
month and report to the
Noise & Track Monitoring
Advisory Group (Ground
noise
standing
agenda
item). Also continue to carry
out
Airfield
Operations
‘aircraft turnaround audits’
three times daily w hich
check for, among other
things, correct APU usage.
Fixed Electrical Ground Pow er
(FEGP)
Gatw ick
Airport
Directive review ed and issued
July 2011. Auxiliary Pow er
Units (APU’s) Gatw ick Airport
Directive review ed and issued
02/05/2014, Gatw ick Airport
Directive Restrictions on the
use of ground pow er units
(GPU’s) on aircraft stands
review ed and issued August
2012.
Review
GAD.
and
issue
FEGP
Obligation
3.2
-To
undertake
the
Company’s fire training exercises in a
manner that uses a greater quantity of
liquid petroleum gas than kerosene and
use reasonable endeavours to undertake
as few fire training exercises using
kerosene as possible.
On track
The Fire Service only burns
propane gas on the fire ground
for
all
training
activities.
Kerosene w as removed from
the site and therefore is not
available as an option to be
used for fire training exercises.
To continue to only use
propane
for
training
purposes at the Fire Training
Ground.
The Company w ill continue to track the
Airport’s air quality impact through the use
of continuous monitoring at site LGW3 and
ad-hoc monitoring of carbon monoxide,
PM10, NOx, NO2, and grab samples of
benzene,
1,3
butadiene
and
other
hydrocarbons.
On track
This commitment has been
superseded by a new Air
Quality Action Plan as agreed
by GAL, WSCC & CBC in
June 2013
N/A
19
Issue
Status
Com m ent on 2014
The Company w ill monitor and report on
the procedural requirements of the Airport
that are aimed at mitigating air quality
impacts of airport activities. (This w ill
include compliance w ith MDIs w hich w ill
help manage air quality.)
On track
June 2013
N/A
The Company w ill w ork w ith its business
partners and others to manage on-airport
emissions and drive compliance w ith all
relevant air quality legislation. PM2.5:
attributable.
On track
June 2013
N/A
Obligation 3.3 -To participate actively w ith
the County Council, the Borough Council
and the adjoining authorities:
Neither on
track
nor
behind
schedule
Air quality monitoring w as
maintained at three local sites
and on the airport, and
performance data w as provided
on a timely basis to the local
Councils and other stakeholders
through agreed governance
mechanisms. In 2014, as in
previous years, there have been
no breaches of the NO2 limit. All
other air quality standards w ere
also
met,
w ith
reported
evidence.
Continue to maintain zero
breaches for NO2 and other
air quality standards, and all
related
monitoring
and
reporting.
Continue
to
implement ongoing elements
of the Air Quality action plan
and finalise updated action
plan on completion of s106
agreement for 2015-18.



To avoid breaching the EU Limit value
for NO2;
To ensure that all other relevant air
quality standards continue to be met;
and
To develop and implement any Local
Air Quality Management Area action
plan that may be required to address air
quality in the vicinity of the Airport
w here that air quality is materially
affected by airport derived emissions
including those from airport operations
fixed plant and surface access.
Our Air Quality action plan for
2012-2014 is evidence that
Gatw ick have a LAQMA action
plan to manage air quality in the
vicinity of the airport. For 2014
the action plan consisted of
ongoing actions (three of the
actions having been completed
prior to 2014). All applicable
actions for 2014 have been
implemented or progressed,
although it w as necessary to
pause one ongoing action during
2014 - emissions zone mapping
- w hile Airport Collaborative
Decision-making (A-CDM) w as
implemented.
Follow ing
completion
of
A-CDM
implementation in 2014, the
emissions zone mapping w ork
w ill be resumed during 2015-16.
Gatw ick’s Air Quality action plan
is being updated for 2015-2018,
this w ill be formalised on
completion
of
the
s106
agreement for the same period.
In the meantime all recurring or
ongoing actions are being
maintained in 2015.
20
Issue
Obligation 3.4 -The Company will, during the
period of this Agreement, provide Reigate &
Banstead with the following financial support for
their activities relating to air quality in the vicinity
of the Airport:
Status
Com m ent on 2014
On track
Payment to RBBC made for
2014.
Quarterly
meetings
discontinued w ith RBBC, regular
email and telephone discussions
continue to take place.
Financial contribution for 2015
is
£65,000.
Email
and
telephone
contact
w ill
continue
w ith
meetings
restated if
required or
requested by either party.
On track
We delivered against the actions
as detailed in the Air Quality
Action Plan in 2012. Studies
completed over 2012/2013.
Continue to deliver the action
plan during 2013. No more
studies scheduled for the
duration of this S.106 Legal
Agreement.

A payment of £65,000 on or before 30 April
in each calendar year 2009 to 2015 inclusive
 Purchasing
in
accordance
with
a
specification and programme set by Reigate
& Banstead and thereafter leasing to Reigate
& Banstead at a On track nominal cost (say
£1 per site per year) such equipment as is
needed to be replaced in order to maintain
the current programme of air quality
monitoring on three permanent sites. The
cost and periodic replacement of the existing
equipment is anticipated as:
– £46,000 in 2010 for site RG1
– £21,000 in 2010 for site RG2
– £40,000 in 2015 for site RG3
 The Company will also arrange twice-yearly
meetings; the first to be held in January 2009
with Reigate & Banstead to discuss progress
with air quality monitoring the results thereof
and any further initiatives that may be
deemed appropriate as well as the
Company’s progress with implementing its
Air Quality Action Plan.
Obligation 3.5 -The Company will undertake a
programme of studies of NOX/NO2, PM10 and
PM2.5: attributable to activity at the Airport as
detailed in the Air Quality Action Plan.
The Company’s approach and priorities in
mitigating and managing the Airport’s air quality
impacts will be described in an Air Quality Action
Plan, produced and reviewed in accordance with
Action Planning Obligations and informed by
information obtained, and progress, in preceding
years.
The Company’s annual monitoring report will
review the delivery of the action plan and other
air quality management activities, including
collaborative work with other parties.
The Company’s Air Quality Action Plan will
include the following studies of NOx/NO2, PM10
and PM2.5: attributable to activity at the Airport:
• The production of a predictive emissions
inventory for 2010 (by 31/12/2008);
• Atmospheric dispersion modelling for 2010 (by
31/12/2008);
• The production of a predictive emissions
inventory for 2015 (by 31/03/2010);
• Atmospheric dispersion modelling for 2015 (by
31/12/2010);
The review in 2011 of the predicted emissions
inventory for 2010 against actual emissions data
for 2010 and, if there are significant differences,
an estimate of the likely effect on the accuracy of
the modelled air quality for 2010 will be made
using an appropriate method.
21
2014 Air Quality Action Plan Update
Issue
Status
on
Com m ent on 2014
Emission profile zoning map
not created as the business
has
focussed
on
the
implementation
and
accreditation
of
Airport
Collaborative Decision Making
at Gatw ick (Implemented at
the end of December 2014)
w hich, w hen fully embedded
w ithin the business w ill allow
Gatw ick Airport Ltd to fully
determine w hat the emissions
and sources are on the airf ield,
and
to
zone
these
appropriately.
Produce an Emission Profile
Zoning Map for Gatw ick.
1. Understand fully the air quality impacts
of the airport culminating in the production
of an emission profile zoning map for
Gatw ick
Not
track
2. Work w ith RBBC and business partners
to develop a strategy that evaluates local
air quality impacts in the context of the
Horley Gardens AQMA
Complete
2012
Monitoring in place, RBBC
review and feedback if change
identified. Linked w ith delivery
of obligations 3.3 and 3.4
Continue w ith monitoring in
2015.
3. Undertake air quality forecasting and
modelling relevant to future airport grow th
– the programme and focus of this activity
w ill be agreed w ith RBBC via the AQ
steering group
Complete
2012
Completed in 2012 (single
runw ay operation only to 40 /
45mppa).
Second
runw ay
scenario modelling completed
in 2014.
N/A
4. Implement carbon management zone
for airside vehicles – detail a stepped
approach to delivery
Ongoing
Not delivered due to resource
restructuring.
Develop a stepped approach
to introducing low carbon
management zone for airside
vehicles.
5. Work w ith NATS to improve ground
operations that have a positive impact on
local air quality
Complete
2013
ACDM
is
now
fully
implemented.
London
Airspace
Management
Programme suspended until
2020.
To evaluate opportunities for
further improvements.
6. Establish w orking group w ith airlines to
embrace new
technology, incentivise
improved fleet mix and investigate new
w ays of w orking
Ongoing
Fly Quiet & Clean launched in
2012 and as part of that
initiative the Innovation Group
w as launched. This forms part
of the FLOPSC meeting held
on a bi-monthly basis.
Continue engagement w ith
the Innovation Group via
FLOPSC and to continue to
participate
fully
w ith
Sustainable Aviation.
7. Implement reporting process to identify
reasons for non-compliance w ith the MDI
detailing FEGP usage
Ongoing
Quarterly
Ground
Report produced
Continue to produce Ground
Noise Report
Noise
22
Issue
Status
Com m ent on 2014
8. Maintain operational procedures – every
stand has FEGP, A-CDM, clean vehicle
programmes, etc.
Ongoing
Operational procedures for
FEGP, A-DCM, etc. have been
applied throughout the year.
The new stands on Pier One
and the stands on the reconfigured Pier 5 w ill have
FEGP
installed
and
operational procedures w ill be
applied.
Phase tw o (delayed) of Pier
5 w ill continue to be
equipped w ith FEGP and
operational procedures w ill
be applied.
9. Maintain on-airport air quality monitoring
sites and report on established KPIs
Ongoing
Monitoring in place, RBBC
review and feedback if change
identified. Linked w ith delivery
of obligations 3.3 and 3.4.
KPIs reported in Decade of
Change Report
Continue w ith monitoring in
2015.
10. Report performance internally through
MCR. External data to be agreed w ith AQ
Steering Group prior to publication
Ongoing
As part
Change
regularly
Quality
RBBC
report.
MCR
reporting
and
partnership w ith RBBC w ill
continue.
of ongoing Decade of
initiative air quality is
review ed at MCR. Air
data is taken from
annual
air
quality
Additional air quality monitoring performance data (source Gatwick Airport Ltd)
LGW3
2006
2007
2008
2009
2010
2011
2012
2013
2014
Nitrogen dioxide NO2
3
(µg/m )
36.9
40.0
35.8
34.3
37
32
33.4
32
30.6
Particulates PM10
3
(µg/m ) VCM
22.4
25.0
25.6
20.9
22
21.8
21.9
23.8
23.6
Carbon monoxide
3
CO (mg/m )
0.3
0.5
0.5
0.4
0.8
1.3
N/A
N/A
N/A
discontinued
discontinued
discontinued
NO2 air quality at off-airport monitoring sites
Location
2007
2008
2009
2010
2011
2012
2013
2014
RG1 Michael Crescent, Horley,
Grid ref. 528206 142333
30.1
27.2
25.3
29.8
21.1
22.7
21.7
21.8
RG2 The Crescent, Horley,
Grid ref. 528527 141877
32.8
32.0
30.9
26.8
28.8
31.2
28.5
28.5
RG3 Poles Lane, Lowfield Heath,
Grid ref. 526419 139640
20.8
20.9
16.4
21
17.8
23.2
19.3
17.5
23
Obligation selected for audit
S106 Agreement Obligation 3.3:
To participate actively with the County Council, the Borough Council and the adjoining authorities:
3.3.1 - to avoid breaching the EU Limit value for NO2;
3.3.2 - to ensure that all other relevant air quality standards continue to be met; and
3.3.3 - to develop and implement any Local Air Quality Management Area action plan that may be
required to address air quality in the vicinity of the Airport where that air quality is materially affected by
airport derived emissions including those from airport operations fixed plant and surface access.
Jacobs Verification Result:
This obligation is neither on track nor behind schedule.
Jacobs Verification Summary
GAL carries out monitoring of ambient air quality at a site on the airport. This monitoring is undertaken
by Ricardo-AEA on behalf of GAL.
The monitoring site (identified as LGW3) is located between the end of the runway and the A23 road on
the east side of the airport.
The pollutants monitored at this site include:



NO2 (nitrogen dioxide)
PM10 Particulate Matter3
Volatile Organic Compounds – including Benzene, Toluene, Ethyl benzene and Xylenes (BTEX)
Continuous automatic analysers were used for the monitoring of NO x and PM10 to provide real-time
data. BTEX diffusion tubes were used for indicative monitoring of a suite of four hydrocarbons –
benzene, toluene, ethyl benzene and xylenes.
All relevant Air Quality Strategy (AQS) objectives were met for pollutants monitored at Gatwick in 2014.
The paragraphs below summarise how the objectives were met:
NO2
The AQS sets an objective for the hourly mean NO2 concentration, of 200 μgm -3, not to be exceeded
more than 18 times per calendar year. The maximum hourly mean measured at LGW3 during 2014 was
132 μgm-3; therefore the AQS objective was not exceeded on any occasion during 2014.
The annual mean NO2 concentration at LGW3 for 2014 was31 μgm -3; This is within the AQA objective
of 40 μgm-3.
3
Essentially particles under 10 μm in diameter. Officially defined as the size fraction below 10μm in aerodynamic diameter, which has a cut-off point at 50% of the particles
which are 10μm in aerodynamic diameter
24
PM 10
The AQS objective for daily mean PM 10 concentration is 50 μg/m -3, not to be exceeded more than 35
times per calendar year (in England). The VCM-corrected daily mean PM 10 concentration at LGW3
exceeded this value on 12 occasions during 2014, therefore the objective was met.
The annual mean (VCM-corrected4) PM10 concentration was 24 μgm -3. This is well within the AQS
Objective of 40 μgm -3.
Benzene
The AQS objective for benzene in England is 5.00 μgm -3, as an annual mean. The annual mean
benzene concentration at LGW3, as measured indicatively using BTEX diffusion tubes, was 0.5 μgm -3.
This is well within the AQS objective.
There is also a number of air quality monitoring sites off the airport, whereby air quality is monitored. Air
quality standards were also met at these locations.
GAL has engaged with the County Council, the Borough Council and the adjoining authorities on air
quality through Gatwick Airport Consultative Committee Meetings (GATCOM) and ad hoc discussions
with Reigate and Banstead Borough Council. It was reported in a telephone conference on 14th August
2015 with Reigate and Banstead Borough Council that GAL do not engage and respond promptly on air
quality questions/initiatives when requested.
The S106 Legal Agreement requires GAL to no less frequently than every three years; produce Action
Plan’s specifying its prioritised programme of activities to address a number of issues, air quality is one
of these issues.
GAL published an Air Quality Management Action Plan in 2011. This action plan details how the S106
Legal Agreement and GAL’s Decade of Change sustainability strategy are aligned. GAL set itself 10
actions over 3 years that encapsulated the approach GAL needs to take to deliver against these two
programmes.
Progress against these actions is published each year in GAL’s Annual Monitoring Report. GAL is
currently not on track with some of these Actions.
Jacobs Commentary and Recommendations
It is recommended that GAL are more proactive in engaging with the County Council, the Borough
Council and the adjoining authorities on air quality initiatives and respond promptly to questions when
requested.
It is recommended that timescales/ or milestone deliverables/outputs are stated in any revised Air
Quality Management Action Plan.
Jacobs Suggestions
It is suggested that the “Air Quality KPI’s” section of the AQMAP could be extended to include:
25
- Air quality objective value for measured pollutants to provide objective comparison;
- Inclusion of monitoring data from other nearby monitoring stations to indicate that the impact
of Gatwick airport on local air quality is limited;
- An additional section to show compliance with other requirements placed upon the airport
operations e.g. compliance with EPR Permit requirements
.
It is suggested that GAL adds a note to future Air Quality Management Action Plan’s stating the period
the Action Plan is valid for and when it will be reviewed.
Gatwick Airport Ltd response
We agree with the recommendations of the audit findings but must state that this year has seen a high
level of engagement with county councils and adjoining authorities through negotiating an extension to
our S106 Legal Agreement. It has been difficult to engage in detail about air quality issues while this
process was taking place. Air quality performance remains very good and well below all legal limits, this
is also forecast to remain the case as the airport grows. We also have additional resource in the team
that will now allow more engagement with all stakeholders going forward.
Action Plan Action selected for audit
Section 106 Agreement Commitment
The Company’s approach and priorities in mitigating and managing the Airport’s air quality impacts will
be described in an Air Quality Action Plan, produced and reviewed in accordance with Action Planning
Obligations and informed by information obtained, and progress, in preceding years. The Company’s
annual monitoring report will review the delivery of the action plan and other air quality management
activities, including collaborative work with other parties.
Action Plan Action
Understand fully the air quality impacts of the airport culminating in the production of an ‘emission
profile zoning map for Gatwick'.
This Action Plan Action is not on track.
As part of GAL’s Air Quality Management Action Plan, an action had been set to understand fully the air
quality impacts of the airport culminating in the production of an emission profile zoning map for
Gatwick. This was due for completion in 2013.
GAL advised it has not yet completed an emission profile zoning map for Gatwick.
GAL explained that the completion of this was partly delayed due to the implementation and
accreditation of Airport Collaborative Decision Making’ (ACDM) at Gatwick at the end of December
2014. This is a process which allows Gatwick and third parties to share data allowing aircraft to turn
around and take off quicker and more efficiently. Gatwick’s accreditation for ACDM-55 means that the
airport can operate 55 runway movements an hour.
26
Once ACDM has been fully embedded and functional, GAL advised it will be able to determine what the
emissions and sources are on the airfield and be able to zone these appropriately. This work will
commence in 2015.
Following the development of the emission profile zoning map, GAL advised it would then develop
options on how GAL can manage, mitigate and reduce emissions in those zones.
As GAL has not produced an emission profile zoning map, GAL is not on track with the Action Plan
Action.
It is recommended that GAL presents non-aircraft emissions sources and identify actions to reduce
emissions from them.
Jacobs Suggestions
No suggestions to date
Gatwick Airport Ltd will present non-aircraft emission sources as part of the emission profile zoning map
and will also identify actions to reduce emissions from them where applicable
C) Managing our noise impacts
The table below details our performance against the noise obligations and action plan actions included
in the Section 106 Legal Agreement.
Issue
Status
Com m ent on 2014
Obligation 4.1 - With the aim of providing
a continuing incentive to airline operators
to reduce the noise impact of departing
aircraft at the Fixed Noise Monitoring
Locations and subject to any requirements
imposed by the Company’s appropriate
regulator to give due consideration w hen
preparing and review ing the Noise Action
Plan to the retention and possible increase
of the Noise Supplements payable by such
operators on account of infringement by
their aircraft of noise thresholds on
departure.
On track
Fining levels w ere subject to
ongoing review at ANMAC*.
Landing
charges
w ere
review ed and amended.
Continue
as
an
active
member
of
ANMAC to
finalise aircraft noise limit
review .
*Aviation Noise Management
Advisory Committee – chaired by
the Department for Transport
27
Issue
Status
Com m ent on 2014
Obligation 4.2 - Maintain differentials in
the charges on aircraft movements at the
Airport, subject to any requirements of the
Company’s appropriate regulator so as to
encourage airlines to use quieter and
cleaner aircraft types.
On track
In 2014, take-off and landing
charges continued to be
differentiated by aircraft noise
certification
and emissions
charges continued to be
differentiated by the NOx
rating
of
the
aircraft.
Low er charges apply to aircraft
w hich produce less noise and
few er
emissions,
thereby
incentivising airlines to use
quieter and cleaner aircraft
types.
A new summer night charge
band w ill be introduced in
2015 w hich increases the
take-off and landing charges
applying
to
an aircraft
operating during the summer
night period (22:30 – 04:59
UTC, April to October).
The charges that apply
during this period are to be
differentiated
by
aircraft
noise
certification.
This
increases the pricing signals
that apply to aircraft that
operate during the sensitive
night period.
As part of the 2016/17 airport
charges consultation, GAL is
intending to review the noise
certification categories that
apply to take-off and landing
charges. The vast majority of
aircraft operating at Gatw ick
now fall into the Chapter 4
category and GAL w ill
therefore
consider
strengthening pricing signals
by
disaggregating
this
category.
Obligation 4.3 - With the aim of managing
the impact of air noise and restricting as
far as is reasonably practicable the extent
of the air noise contours associated w ith
full use of the Airport’s runw ay to engage
w ith airlines NATS and other relevant
parties through the Flight Operations
Performance Committee and/or by other
appropriate means and use all reasonable
endeavours to secure the benefits to be
derived from existing or future regulations
procedures
and codes of practice
applicable to aircraft in flight.
On track
We continued to engage w ith
FLOPSC to help drive airport
performance improvements
We w ill continue to maintain
our engagement activities to
ensure that w e continue to
drive improvements in the
w ay the airport operates - for
example w orking through our
partners at FLOPSC to
continue
to
drive
up
compliance w ith CDA as w ell
as ongoing interaction w ith
the Innovation Group.
28
Issue
Status
Com m ent on 2014
Obligation 4.4 - With the aim of mitigating
the possible impact of future grow th in
aircraft engine testing at the Airport:
On track
We
w ill
maintain
our
monitoring
process
and
continue to report compliance
w ith
the
engine
testing
obligation through the Noise &
Track
Monitoring
Advisory
Group w here ground noise
issues and in particular aircraft
engine testing is a standing
agenda item.
We w ill continue to maintain
our monitoring processes
and report compliance w ith
the engine testing obligation
through the ground noise
agenda item at the Noise &
Track Monitoring Advisory
Group
Ground Run tests for 2014
w ere below the limit set.
There are currently no plans
to increase the number of
aircraft engine run tests
carried out
On track
Improve
Scheme
2014.
Continue
scheme.
On track
This has been superseded by
a Noise Management Action
Plan.
• If the annual number of ground run
engine tests occurring w ithin any rolling 6
month period reaches 250 and remains at
or in excess of that number for six
successive months or if such a situation is
forecast in consequence of confirmed
airline plans to undertake additional aircraft
maintenance at the Airport the Company
shall w ithin the follow ing nine months
undertake and conclude a process of
discussion and consultation w ith the
Councils w ith the objective of:
– assessing the impact of such testing on
local communities;
– evaluating the feasibility and benefits of
alternative
means
of
managing or
-increased restrictions on the times of day
w hen tests w ould be permitted; -changes
to the locations favoured for engine tests;
-the construction and operation of a
ground run pen; and
-identifying the preferred means of
managing or mitigating any material
impact.
• The Company w ill subsequently and if
reasonably
practicable w ithin six
months
in
accordance
w ith
a
programme to be agreed w ith the
Councils introduce such measures as
may be agreed w ith the Councils as
appropriate to manage or mitigate the
impact of ground noise arising f rom
engine testing saving that;
• In the event of the construction of a
ground run pen being the agreed
means of mitigation the Company w ill
w ithin six months of agreeing the
mitigation programme w ith the Councils
seek
and
follow ing
permission
implement the planning permission for
a ground run pen as soon as is
reasonably practicable and thereafter
maintain it in use.
The company w ill establish a noise
insulation scheme and complete w ork on
all eligible applications by the end of 2013
The Company w ill w ork w ith its business
partners and local authorities and others to
manage noise in a manner w hich w ill drive
tow ards compliance of all relevant noise
legislation and codes of practice.
Noise
launched
Insulation
in April
to
operate
the
N/A
29
Issue
Status
Com m ent on 2014
The Company w ill continue to monitor and
report aircraft performance against the
requirements of the UK AIP, Night
Restrictions
and
other
rules
and
regulations through the use of permanent
and mobile noise monitors, a noise and
track monitoring system and other
appropriate databases.
The Company w ill monitor and report on
the procedural requirements of the airport
that are aimed at mitigating noise impacts
of Airport activities. (This w ill include
compliance w ith GADs w hich w ill help
manage noise.)
The company w ill conduct and report on
five-yearly background noise monitoring of
the airport ground noise by the end of
2010 and 2015
The company w ill produce five-yearly
forecast contours to investigate the
potential impact of the airport on the
surrounding community. Models w ill be run
for 2015 and 2020 by the end of 2010, and
2015 respectively
The company w ill conduct five-yearly noise
modelling of airport ground noise by the
end of 2010 and 2015.
The Company w ill produce five-yearly
forecast contours to investigate the
potential impact of the airport on the
surrounding community. Models w ill be run
for 2015 and 2020 by the end of 2010, and
2015 respectively.
On track
Plan.
N/A
On track
Plan.
N/A
On track
Plan.
N/A
On track
Plan.
N/A
On track
Published as
Airports
submissions
Published as
Airports
submissions
Undertake
actual
modelling on current
runw ay scenario
Undertake
actual
modelling on current
runw ay scenario
The Company’s approach and
priorities in mitigating and managing
the Airport’s noise impacts will be
described in a Noise Action Plan,
produced and reviewed in accordance
with the Action Planning Obligation
and informed by information obtained,
and progress, in preceding years. The
Company’s annual monitoring report
will review the delivery of the action
plan and other noise management
activities, including collaborative work
with other parties.
On track
On track
part of the
Commission
part of the
Commission
Environmental Noise Directive
Noise Action Plan adopted by
the Secretary of State for
Environment, Food and rural
Affairs in August 2014 as a
result
of
updated
noise
mapping provided by DEFRA.
noise
onenoise
one-
Implement
the
actions
detailed in the Noise Action
Plan.
30
2014 Noise Action Plan Update
Issue
Status
Com m ent on 2014
61. Implement and deliver against the
actions contained w ithin the END Noise
Action plan
Ongoing
This w as reported on a
quarterly basis to the Noise &
Track
Monitoring
Advisory
Group
We w ill continue to report
E.N.D Noise Action Plan
performance.
62. We w ill prioritise airlines operating
Chapter 4 aircraft, or equivalent w hen
introducing new business to Gatw ick.
Ongoing
The airline engagement team
continued
to
apply
this
expectation. As of
2013
99.06% of all air traffic
movements w ere Chapter 4 or
equivalent,
The airline engagement
team w ill continue to
deliver this action
63. We w ill consult w ith our airline partners
on the voluntary phase out of Chapter 3
high aircraft in favour of Chapter 4 or
equivalent
Ongoing
Low er charges apply to aircraft
w hich produce less noise and
few er
emissions,
thereby
incentivising airlines to use
quieter and cleaner aircraft
types.
As part of the 2016/17
airport
charges
consultation,
GAL
is
intending to review the
noise
certification
categories that apply to
take-off
and
landing
charges. The vast majority
of aircraft operating at
Gatw ick now fall into the
Chapter 4 category and
GAL
w ill
therefore
consider
strengthening
pricing
signals
by
disaggregating
this
category
64. We w ill seek to introduce a ‘fly quiet
and clean’ programme
Complete
2012
Launched at the 2012 Noise
Conference
Continue to engage w ith
airlines on new Fly Quiet &
Clean
initiatives,
the
Innovation
Group
at
FLOPSC.
65. We w ill actively participate in the
Government night noise consultation
Complete
2012
Responded to Phase II of the
DfT Night Flight Consultation
in Q4 2013.
N/A
66. We w ill continue to fine aircraft in
breach of the DfT departure noise limits,
and w e w ill seek to increase the fining
levels every 5 years
Ongoing
No breaches of the departure
noise limits identified during
2014.
The issue of departure
noise levels is being
addressed through a subgroup of the ANMAC.
67. We w ill host a local focus
forum/seminar every tw o years, inviting
local interest groups and other key
stakeholders
2012 /
2014
Noise
2014.
Noise
conference
scheduled to take place in
March 2015.
conference
held
in
31
Issue
Status
Com m ent on 2014
68. We w ill benchmark our ranking on
operational
noise
management
and
communications w ith other comparable
airports
2013
This action rolls into the
customer survey detailed in
the END Noise Action Plan
under actions 39/52/53. The
results of the 2010 survey
w ere published in 2012. Not
completed in 2013 or 2014.
Scheduled for 2015.
69. Monitor and track performance through
the Flight Evaluation Unit
Ongoing
The FPT continue to issue
quarterly and annual reports.
The
FPT
w ill
quarterly
and
reports.
(Flight Ev aluation Unit renamed Flight
Perf ormance Team - FPT in 2012)
governance process and externally via
reports
Ongoing
Performance
has
been
reported through NATMAG,
GATCOM
quarterly
and
annually
by
the
Annual
Performance
Report,
FPT
Annual Report and the Decade
of Change.
issue
annual
Reporting w ill continue in
2015.
Environmental Noise Directive Noise Action Plan Update 2014
The E.N.D Noise Action Plan was revised and subsequently adopted by the Secretary of State for the
Environment, Food and Rural Affairs on 4 August 2014. This contains a number of new, amended and
removed actions, and the progress towards achieving those actions is detailed in the following table.
Issue
Status
Comment on 2014
1. We w ill develop and consult w ith
airlines on policy prioritising airlines
operating Chapter 4 aircraft, or equivalent
w hen introducing new business to
Gatw ick. With the aim of increasing the
percentage of Chapter 4 or equivalent
aircraft operating at Gatw ick to 83% by
2015.
Ongoing
continued
to
apply
this
expectation. As of
2013
equivalent,
deliver this action
2. We w ill consult w ith our airline partners
on the voluntary phase out of Chapter 3
high aircraft in favour of Chapter 4 or
equivalent at Gatw ick.
2015
continued
to
apply
this
expectation. As of
2013
equivalent,
deliver this action
32
Issue
Status
Comment on 2014
3. We w ill review the landing fee
differential at least every five years
commencing in 2010.
2010
The structure of take-off and
landing charges is review ed
annually. In 2014, no changes
w ere made to the noise
categories that apply to takeoff and landing charges.
As part of the 2016/17
airport
charges
consultation, GAL intends
to
review
the
noise
certification categories that
apply to take-off and
landing charges, w ith a
view
to disaggregating
Chapter 4.
4. In conjunction w ith our airline partners
w e w ill seek to introduce a ‘fly quiet and
clean’ programme. This w ill rank our
airline partners in relation to their overall
performance for noise and emissions
impacts
using
metrics
such
as
compliance w ith abatement techniques,
fleet age, engine fit and passenger loads
per km. critical to this programme w ill be
the continued delivery of high CDA
performance through partnership w ork
w ith airlines.
2012
Fly Quiet & Clean launched in
2012 and as part of that
initiative the Innovation Group
w as launched. This forms part
of the FLOPSC meeting held
on a bi-monthly basis. Recent
outputs include rotating respite
trials,
London
Airspace
Management
Programme
Phase 1 and the continued
implementation of A-CDM.
Continue to deliver the Fly
Quiet
&
Clean
commitments
w ith
continued
engagement
w ith the Innovation Group
via FLOPSC.
N/A
To w rite to the largest fleet
operators of A320 family
aircraft
seeking
their
intentions to retrofit A320
family aircraft w ith vortex
generators.
4. a) Gatw ick Airport Ltd w ill w rite to its
largest fleet operators of A320 family
aircraft seeking their intentions to retrofit
A320
family
aircraft
w ith
vortex
generators to eliminate noise created by
air passing over the fuel tank pressure
equalisation vents.
5. We w ill continue to promote adherence
to the ACOP and in particular the
achievement of CDAs through forums
such as FLOPSC, the Gatw ick Airport
Pilots Forum, Sustainable Aviation and
other communication events.
Ongoing
We have promoted adherence
to the ACOP quarterly at
NATMAG,
GATCOM,
and
Sustainable Aviation. There is
an action tracker produced
from the FLOPSC meeting
w here adherence is also
promoted.
Annually
compliance demonstrated in
the Annual Flight Performance
Report.
Will continue to promote
adherence as before.
6. We w ill continue to promote, monitor,
seek to improve and report on adherence
to the departure noise abatement
procedures detailed in the Gatw ick AIP.
The detail of this is described w ithin the
main body of this document.
Ongoing
to the AIP quarterly at
NATMAG,
GATCOM,
and
Sustainable Aviation. There is
an action tracker produced
from the FLOPSC meeting
w here adherence is also
promoted.
Annually
compliance demonstrated in
the Annual Flight Performance
Report.
33
Issue
Status
Com m ent on 2014
7. We w ill continue to promote, monitor,
seek to improve and report on adherence
to
the
arrival
Noise
abatement
procedures detailed in the Gatw ick AIP.
Ongoing
to the Gatw ick AIP directly w ith
our
airline
partners
and
through
the
FLOPSC.
Compliance reported quarterly
at NATMAG and GATCOM.
Annually
compliance
is
reported in the Annual Flight
Performance Report.
8. We w ill continue to administer the DfT
night restrictions regime and ensure that
the number of operations at night is w ithin
the limits prescribed. We w ill also be
actively involved in the Government night
noise consultation in 2010.
9. We w ill continue to monitor adherence
to and review the effectiveness of our
ground
noise
operational
controls.
The current controls are set out below .
• Aircraft engine testing. To ensure that
the environmental impact of aircraft
engine running on the local community is
kept to a minimum, aircraft operators w ith
maintenance commitments at the airport
are expected to plan their schedule to
avoid the need for ground running of
engines at night. Night for these purposes
is defined as the period betw een 22:00 07:00
local
time.
• Use of Ground Pow er Units (GPU). The
placing of GPU on stands w ithout prior
permission
w ill
not
be
allow ed.
Permission w ill only be granted if :
• There is no fixed electrical ground
pow er unit (FEGP) installed on the stand.
• The FEGP w hich has been installed at
the stand is temporarily out of service: or
• The relevant aircraft is incapable of
utilising FEGP by reason of design or a
technical malfunction or the pow er so
supplied is insufficient for the aircraft.
• Limitations on the use of auxiliary pow er
units (APU). The purpose of this Gatw ick
Airport directive is to reduce aircraft
related noise and emissions by limiting
the use of the APU under certain
conditions on arrival and departure from
stand at Gatw ick Airport.
10. In conjunction w ith our partners in
Sustainable Aviation w e w ill continue to
lobby for and seek to support continual
improvements
in
technology
and
operations tow ards the ACARE goal of
50% reduction in perceived external noise
by 2020 based on new aircraft of 2020
relative to equivalent new aircraft in 2000.
Ongoing
The number of operations at
night w ere below prescribed
limits in both the summer and
w inter season in 2014.
In 2015 the FPT w ill
monitor and report the
performance to the DfT,
NATMAG and GATCOM.
Ongoing
The Ground Noise Report is
reported at the NATMAG
meeting
and
details
compliance
w ith
current
controls.
We w ill continue to monitor
compliance w ith controls
and report in the Ground
Noise Report.
Ongoing
The
Sustainable
Aviation
Noise road-Map w as launched
in 2013 and has been
incorporated into our revised
E.N.D Noise Action Plan
We w ill continue to engage
w ith Sustainable Aviation
(SA) and review progress
in
implementing
and
delivering the roadmap
(adopted August 2014)
34
Issue
Status
Com m ent on 2014
11. We w ill continue to fine aircraft in
breach of the DfT departure noise limits,
and w e w ill seek to increase the fining
levels w ith the aim of penalising repeat
offenders
or
departure
noise
infringements in 2010 and review levels
every five years.
2010 /
2015
We continuously monitored all
departing aircraft noise levels
and identified no infringements
of the prescribed limits.
We
w ill
continue
to
monitor, apply penalties
w here applicable and w ork
w ith the ANMAC sub-group
that is review ing departure
noise limits at airports.
12. We w ill w ork w ith our partners in
Sustainable Aviation to develop and
promote low noise flight procedures
through evaluation of future operational
methods and implementation of best
practice, e g, evaluating the feasibility of
introducing a steeper approach as part of
an international initiative. Gatw ick Airport
w ill implement any recommendations
resulting from feasibility studies in
conjunction w ith the CAA and the DfT as
and w hen they are released.
13. In conjunction w ith our airline partners
and NATS w e w ill undertake a review in
2010 of our stand planning procedures to
identify any opportunities to prioritise
stand allocation so as to minimise ground
noise impacts.
14. We w ill acoustically insulate all
eligible properties w ithin our current
residential noise insulation scheme for
w hich applications have been received by
the summer of 2011. We w ill review this
scheme in 2010 w ith a view to extending
the scheme for a further period.
15. We w ill request that the DfT review
and explore in conjunction w ith Gatw ick
Airport the possibility of updating the
current departure noise limits the current
departure noise limits.
Ongoing
SA
and ANMAC options
review ed and referred to a
sub-group of ANMC for further
discussion.
This has been referred to
the ANMAC sub-group and
Gatw ick Airport Ltd w ill
continue to participate fully
in it.
2010
Complete
Complete
2011
Domestic
Noise
Scheme launched
2014.
2010
Action completed in 2010. This
subject matter is now under
discussion at a sub-group of
ANMAC.
Action completed in 2010.
This subject matter is now
under discussion at a subgroup of ANMAC.
16. We w ill continue to offer households
subject to high levels of noise (69dB(A)
Leq or more) assistance w ith the costs of
relocating
Ongoing
This remained in place during
2014 and saw increased
activity.
The Relocation Assistance
and
Property
Bond
schemes w ill remain in
place for 2015.
and explore in conjunction w ith Gatw ick
Airport the possibility of updating the
current night departure noise limits the
current night noise limits
2010
Action completed in 2010. This
subject matter is now under
discussion at a sub-group of
ANMAC.
Action completed in 2010.
under discussion at a subgroup of ANMAC, w here
w e continue to engage on
this matter.
18. We w ill continue to offer acoustic
insulation to other noise sensitive
buildings such as schools and hospitals,
exposed to medium to high levels of
noise (63dB(A) Leq or more)
Ongoing
Noise
Insulation
Scheme
launched in April 2014.
Continue delivery
scheme
Insulation
in April
Continue delivery
scheme.
of the
of the
35
Issue
Status
Com m ent on 2014
current
airspace
utilisation
around
Gatw ick.
2010
Engaged in London Airspace
Management Programme and
conducted
second
public
consultation exercise to redesign
airspace
around
Gatw ick.
London
Airspace
Management
Programme
now on hold at Gatw ick
until 2020.
19. a) We w ill explore the feasibility of
providing ‘rotating respite’ to those
communities affected by noise from
arriving aircraft.
Ongoing
Rotating
respite
conducted 2013
trials
Options continue to be
explored as part of the
London
Airspace
Management Programme.
19. b) In conjunction w ith the London
Airspace Management Programme w e
w ill explore innovative new methods to
control both inbound and outbound
aircraft w ith a view to minimising their
impact on the communities below .
Ongoing
London Airspace Management
2020.
London
Airspace
Management
Programme
suspended until 2020.
19. c) We w ill consult appropriately in
respect of actions 19A & 19B
Ongoing
London Airspace Management
2020.
London
Airspace
Management
Programme
suspended until 2020.
19. d) Gatw ick Airport Ltd w ill w rite to the
Department for Transport requesting
research
be
undertaken
to
fully
understand the effects of aircraft on
human health.
Ongoing
N/A
w rite to the Department for
Transport requesting same
20. To address the impacts of future
grow th w e w ill continue to offer acoustic
insulation to any residential property
w hich suffers from a medium to high level
of noise (66dB(A) Leq or more) and a
large increase in noise (3dB(A) L eq or
more)
21. To address the impacts of future
grow th w e w ill continue to offer to
purchase those properties suffering from
both a high level of noise (63dB(A) L eq or
more) and a large increase in noise
(3dB(A) Leq or more), In accordance w ith
the Terms of Reference of the property
market support bond and home ow ners
support scheme.
22. We w ill undertake and publish a
feasibility study to assess the potential
economic and environmental costs and
benefits of operating a runw ay preference
by the end of 2010.
Ongoing
Noise
Insulation
Scheme
launched in April 2014.
Continue delivery
scheme
Ongoing
This remained in place during
2014 and saw increased
activity.
The Relocation Assistance
and
Property
Bond
schemes w ill remain in
place for 2015.
2010
The runw ay preference report
w as published in 2010.
N/A
of the
36
Issue
Status
Com m ent on 2014
23. We w ill continue to engage w ith our
aviation partners through FLOPC to seek
to improve adherence to the AIP.
Ongoing
FLOPSC meetings w ere held
quarterly, progress recorded
on action tracker.
OngoingFLOPSC
meeting every 2 months
24. We w ill develop a strategy to
minimise APU use in order to reduce
ground noise and local air quality
emissions and replace w ith and roll out
through 2010, w ith impacts being
review ed on an annual basis.
25. We w ill publish each quarter on our
w ebsite the level of adherence w ith the
noise abatement procedures in the
Gatw ick AIP.
Ongoing
3 x monthly audits of APU
compliance undertaken during
2014. Audit results included in
Ground Noise Report
Continue audit process and
produce quarterly Ground
Noise Reports for 2015.
Ongoing
Performance
is
published
quarterly to the airport w ebsite
as w ell as circulated to the
NATMAG
and
GATCOM
membership.
We w ill continue to publish
and
circulate
results
quarterly.
26. We w ill continue to keep abreast of
government research and guidance in
relation to issues of tranquillity and
overflight of areas of outstanding natural
beauty. (AONB)
Ongoing
New Air Navigation Guidance
to the CAA in respect of AONB
overflight w as published in
2013. This is included in the
revised E.N.D Noise Action
Plan.
We w ill remain compliant
w ith the new guidance.
27. We w ill continue to engage w ith local
community representatives on air noise
through appropriate consultation groups,
such as NATMAG, GNC, and FLOPC.
Ongoing
Meetings are held quarterly to
discuss noise w ith local
community representatives.
Quarterly
meetings
continue in 2015.
28. We w ill report annually on the
progress of the action plan in our FEU
report and our w ebsite. We w ill also
report at the airport noise track monitoring
group. (NATMAG)
Ongoing
Our Flight Performance Team
(FPT) reports progress of the
END Noise Action Plan at
GATCOM
annually
and
NATMAG quarterly.
The
same
reporting
channels w ill continue in
2015.
29. We w ill continue to engage w ith
GATCOM
on
noise
management
providing
quarterly
reports
of
performance and the w ork of the FEU,
NaTMAG, GNC and FLOPC.
Ongoing
The
FPT
have
reported
quarterly to GATCOM on w ith
w ork of the FPT, NATMAG
and FLOPSC.
The quarterly reporting w ill
continue in 2015.
30. We w ill continue to offer a range of
contact options for complaints and
enquires regarding aircraft noise including
email, w ebsite and a low call contact
number.
Ongoing
GAL offered all complaints and
enquiry options of email,
w ebsite and low call number
during 2014.
GAL w ill continue to offer
all options during 2015.
31. We w ill continue to provide public
access to flight track information (delayed
by 24 hours) via Webtrak.
Ongoing
CASPER online flight tracking
facility w ith a 20 min. delay
w as offered throughout 2014.
This w ill continue during
2015.
w ill
37
Issue
Status
Com m ent on 2014
32. We w ill continue to provide a Flight
Performance
Team
service
and
implement service improvements w here
identified. The FPT w ill continue to
provide accurate and timely data to aid
strategy development and complaint
handling.
33. We w ill continue to log all complaints
relating to aircraft operations and publish
the statistics on our w ebsite quarterly.
2010
All complaints relating to
aircraft operations w ere logged
and statistics published on our
w ebsite quarterly.
The logging and reporting
of complaints about aircraft
operations w ill continue
during 2015.
Ongoing
All complaints relating to
aircraft operations w ere logged
and statistics published on our
w ebsite quarterly.
The logging and reporting
of complaints about aircraft
operations w ill continue
during 2015.
34. We w ill seek to respond to at least
95% of all complaints and enquiries w ithin
eight w orking days of receipt and publish
our performance in NATMAG quarterly
reports.
35. Through our w ork w ith NATMAG and
the EHO Community Noise Group w e w ill
seek to further develop our community
noise monitoring programme to help gain
greater understanding of the impacts in
communities
affected
by
Gatw ick
operations.
36. We w ill continue to direct all money
raised by noise infringements to the
Gatw ick Airport Community Trust.
Ongoing
72.94% of complaints and
enquiries w ere responded to in
8 w orking days.
We w ill aim to respond
w ithin 8 days to 95% of all
complaints and enquiries.
Ongoing
The minutes of the quarterly
meetings detail progress made
in 2014.
Quarterly
meetings
continue in 2015.
Ongoing
No breaches of the noise limits
occurred during 2014.
Any monies raised in 2015
w ill be directed to the
Trust.
36. a) In conjunction w ith the Gatw ick
Noise
Monitoring
Group
we
w ill
commission noise studies to gain an
insight into the noise climate in a
particular area and w e w ill publish these
on our w ebsite.
37. By the end of 2011 w e w ill review ,
develop and consult on alternative
metrics for describing the impact of
aircraft operations during the course of
this action plan. We w ill w ork and liaise
w ith other UK airports and the DfT on the
revised metrics w hilst seeking review by
Aircraft
Noise
Monitoring
Advisory
Committee (UK) ANMAC.
community representatives on ground
noise
through
the
Ground
Noise
Committee meetings held on a quarterly
basis.
Ongoing
Studies
conducted
during
2014 and published to w ebsite
Continue w ith this activity
2011
being discussed at a subgroup of ANMAC.
We w ill continue to play an
active role in the ANMC
sub-group as this, and
other
matters
are
progressed.
Ongoing
(Quarterly)
Ground
Noise
Committee
amalgamated w ith the Noise &
Track
monitoring
Advisory
Group w hich met quarterly and
the minutes published to the
airport w ebsite.
Quarterly
meetings
continue in 2015.
2010 /
2013
Survey not commissioned in
2013 or 2014.
Survey
w ill
be
commissioned in 2015.
39. We w ill conduct customer service
surveys for FEU every three years
commencing in 2010.
w ill
w ill
38
Issue
Status
Com m ent on 2014
40. We w ill host a local focus
forum/seminar every tw o years, inviting
local interest groups and other key
stakeholders.
41. We w ill commission and publish night
forecast contours for ground noise for
2015 in 2010.
2010 /
2012 /
2014
Conference
2014.
2010
42. We w ill commission and publish
summer 16 hour day forecast Leq
contours for air noise for 2015 in 2010.
held
in
March
Conference scheduled for
March 2015.
Complete - contours
published in 2010.
w ere
To be completed again in
2015 for 2020
2010
Complete - contours
published in 2010.
w ere
2015 for 2020
43. We w ill commission and publish
forecast Lden contours for air noise for
2015 in 2010.
2010
Complete - contours
published in 2010.
w ere
2015 for 2020
44. We w ill publish on our w ebsite the
night quota period 48dB (A) Leq contour.
Ongoing
(annual)
Completed - published to the
w ebsite
We
w ill
publish
contours once they
available
the
are
45. We w ill publish annually on our
w ebsite the summer Leq contours as
produced by the DfT.
Ongoing
(annual)
Completed - published to the
w ebsite
We
w ill
publish
contours once they
available
the
are
planning authorities in order to ensure
they are w ell informed about noise issues
at Gatw ick
Ongoing
S106 meetings, GATCOM and
Planning Meetings all engage
w ith
the
local
planning
authority and ensure they are
w ell informed about noise
issues.
Meetings w ill continue in
2015.
47. We w ill continue to monitor
adherence and review the effectiveness
of our ground noise operational controls
and publish data in our Annual Report.
Ongoing
The Ground Noise
circulated
to
members and key
included in the
quarterly minutes.
Report is
NATMAG
messages
NATMAG
The quarterly reporting w ill
continue in 2015.
48. We w ill update our procedures and
policy
documentation for monitoring
aircraft
operations
and
managing
enquiries follow ing the installation of the
ANOMS NTK system.
2010
All aircraft movements at
Gatw ick
w ere
monitored
against the noise mitigation
measures in place, details of
w hich are reported. Policies
w ere maintained and updated
as necessary.
The CASPER Noise &
Track Keeping System w ill
receive
enhancements
over the coming year.
49. We w ill continually review and amend
as appropriate the GADs relating to noise
management.
Ongoing
Nightjet quota GAD issued
tw ice-yearly
reflecting
the
summer / w inter regime.
Re-issue night jet quota
GAD to reflect season in
use.
50. We w ill continue to operate and
enhance
our
Noise
Management
systems.
Ongoing
Action removed from
Noise Action Plan.
Action removed from END
Noise Action Plan.
END
39
Issue
Status
Com m ent on 2014
51. We w ill monitor the performance
indicators listed w ithin the action plan and
w here w e determine that a discouraging
trend is emerging, w e w ill seek to set an
annual target to help address it.
52. We w ill benchmark internationally and
publish our ranking on operational noise
management w ith other comparable
airports in 2010 and 2013.
53. We w ill benchmark internationally and
publish our ranking in aircraft noise
communications w ith other comparable
airports in 2010 and 2013.
54. We w ill participate fully, through
groups such as ANMAC in discussing
arrival and departure policies.
Ongoing
55. We w ill continue to monitor
Government research into the effects of
noise on human health w here applicable
and appropriate w e w ill adopt the findings
of any research and adopt the guidelines
outlined by latest WHO review s.
None identified during 2014.
and report on a quarterly
basis through 2015.
2010 /
2013
Benchmarking not undertaken
during 2014.
This activity is scheduled to
be competed in 2015.
2010 /
2013
Benchmarking not undertaken
during 2014.
This activity is scheduled to
be competed in 2015.
Ongoing
Quarterly ANMAC meetings
have been attended.
Gatw ick w ill continue to
attend
DfT,
ANMAC
meetings as w ell as the
ANMAC sub-group.
Ongoing
Review of ANMAC and WHO
research
continued
during
2013. Commitment to request
DfT research included in the
END Noise Action Plan.
and review ANMAC and
WHO research.
Additional noise performance data
Metric
2006
2007
2008
2009
2010
2011
2012
2013
2014
Continuous Descent Approach
81%
81%
84%
88%
89%
90%
89%
91%
92.6%
Flight Performance Team Callers
794
672
406
473
409
345
414
538
3,459
Noise complaints received
6,758
5,288
6,315
6,497
6,936
4,036
5,800
2,732 1
21,9812
Night quota movement limit WINTER
3,250
3,250
3,250
3,250
3,250
3,250
3,250
3,250
3,250
Night quota count limit WINTER
2,300
2,240
2,180
2,120
2,060
2,000
2,000
2,000
2,000
Night quota movement limit SUMMER
N/A
11,200
11,200
11,200
11,200
11,200
11,200
11,200
11,200
Night quota count limit SUMMER
N/A
6,700
6,600
6,500
6,400
6,200
6,200
6,200
6,200
57dBA L aeq daytime contour population
4,500
4,800
3,700
3,600
2,850
3,050
3,650
3,250
3.300
46.7
49.0
46.7
41
39.6
40.4
41.2
40.9
42.2
48dBA L eq night contour population
11,200
12,850
48dBA L eq night contour area (km 2)
91.8
103.5
(achievement rate)
2
57dBA L aeq daytime contour area (km )
1
These figures exclude 6,834 abusive messages recorded on the Flight Performance Team voicemail facility by an individual in East Grinstead.
These figures take into account the above comment and also take into account the ‘one complaint per day’ policy adopted in the case whereby persistent noise complainants who were
registering multiple or repetitive noise complaints on a daily basis now have one complaint registered per day.
2
40
Maintain differentials in the charges on aircraft movements at the Airport, subject to any requirements of
the Company’s appropriate regulator so as to encourage airlines to use quieter and cleaner aircraft
types.
This Obligation is on track.
Gatwick Airport Limited, Conditions of Use, Schedule 1, Appendix I, sets outs the Schedule of airport
charges effective from the 1st April each year.
This Schedule details the charging elements for Landing and Take-Off. The tariff varies depending on
season, time and noise certification. There are 5 levels of Noise Certification contained within the
Schedule:





Chapter
Chapter
Chapter
Chapter
Chapter
2 and non-certificated
3 high
3 base
3 minus
4
Higher tariffs are placed on those aircraft with a higher Noise Certification (I.e. Chapter 2 and non certificated).
These charges are reviewed each year and consultation is undertaken in line with Part 3, Airport
Charges Regulations 2011.
The Schedule also details the NOx emissions charge; this is applied based on the engine NO x (Kg)
emissions level of the aircraft.
GAL requires operators to provide the following each year:



Fleet details, noise characteristics of each aircraft owned or operated at Gatwick Airport and
engine specifications and associated NO x levels. This should be provided in Gatwick Airports
‘All Up Weight Return’ form.
Scheduled time of operation (in UTC) of all flights from point of origin to Gatwick Airport with
flight durations greater than 4 hours
Flight plan call signs matched to flight number
This data is then used to determine the level of charges set out in the Conditions of Use, Schedule 1.
GAL undertakes checks of the data contained within the ‘All Up Weight Return’ to verify that operators
have provided accurate data.
41
In terms of operational data, the Operators are required to provide or ensure that its handling agent
provides to GAL details of all aircraft operation, this includes but is not limited to:




Aircraft registration (including aircraft substitutions)
Variations to schedule (including flight number, aircraft type, route and scheduled time of
operation)
Estimated times of operation
Actual times of arrival (on runway).
This operational data is then provided to GAL’s Accounts Department and the airlines are charged in
accordance with the Conditions of Use, Schedule 1.
GAL has good systems in place to manage the collection of aircraft noise certification and NOx data of
the aircraft and to charge the airlines accordingly.
In 2013/2014 84.5% of aircraft movements at GAL were classified as Chapter 4. By means of
comparison in 2010/11 - 76.1% were Chapter 4. The increase in the proportion of Chapter 4
movements has been driven by a combination of airline fleet renewals and the underlying growth driven
by airlines with new aircraft technology.
The level of progress has been satisfactory to meet Obligation 4.2.
No recommendations to date.
Jacobs Suggestions
It is suggested that GAL documents the data spots checks undertaken to verify that the data contained
within the All Up Weigh Return has been accurately reported by operators.
Gatwick Airport Ltd Response
Gatwick Airport Ltd has good systems in place to manage the collection of aircraft noise certification
and NOx data and will look at its internal processes to clarify what checks have been carried out. In
practical terms, this is likely to include development of an Excel worksheet that details the registrations
of aircraft that have been checked and the source for verification. Sources relied will include the CAA’s
G-INFO database (comprehensive certification data for all UK registered aircraft) and Flightglobal’s
ACAS system.
With the aim of mitigating the possible impact of future growth in aircraft engine testing at the Airport:

If the annual number of ground run engine tests occurring within any rolling 6 month period
reaches 250 and remains at or in excess of that number for six successive months or if such a
situation is forecast in consequence of confirmed airline plans to undertake additional aircraft
maintenance at the Airport the Company shall within the following nine months undertake and
conclude a process of discussion and consultation with the Councils with the objective of:
42
-assessing the impact of such testing on local communities;
-evaluating the feasibility and benefits of alternative means of managing or
-increased restrictions on the times of day when tests would be permitted;
-changes to the locations favoured for engine tests;
-the construction and operation of a ground run pen; and
-identifying the preferred means of managing or mitigating any material impact.
With the aim of mitigating the possible impact of future growth in aircraft engine testing at the Airport:

The Company will subsequently and if reasonably practicable within six months in accordance
with a programme to be agreed with the Councils introduce such measures as may be agreed
with the Councils as appropriate to manage or mitigate the impact of ground noise arising from
engine testing saving that;

In the event of the construction of a ground run pen being the agreed means of mitigation the
Company will within six months of agreeing the mitigation programme with the Councils seek
and following permission implement the planning permission for a ground run pen as soon as is
reasonably practicable and thereafter maintain it in use.
This obligation is on track.
It is the policy of GAL to ensure that engine testing, and other activities generating ground noise, are
carried out in a manner which will cause least disturbance to the surrounding community, consistent
with maintaining a safe and efficient airfield operation.
GAL’s policies and procedures surrounding ground noise and engine testing are detailed within the
following Gatwick Airport Directive: Procedures for Aircraft Engine Test ing – Ref Number: GAD/A20/12.
To ensure that the environmental impact of aircraft engine testing on the local community is kept to a
minimum, aircraft operators with maintenance commitments at the airport are expected to plan their
schedule to avoid the need for ground testing of engines at night (as defined as the period between
22:00-07:00 hours local time).
Aircraft operations/engineering companies must obtain prior permission from GAL’s Airfield Operations
to complete an engine test. This approval needs to be gained two hours in advance of the engine test.
To obtain approval, aircraft operations/engineering companies are required to complete ‘GAL Aircraft
Engine Test Request and Data Form’. The following details are provided within this form: Airline,
Aircraft type, series, registration, location of test, time test is due to begin, expected duration of test,
number of engines to be tested together and level of power.
The Airfield Duty Manager uses the details contained within the ‘GAL Aircraft Engine Test Request and
Data Form’ to assess the impact of the potential noise nuisance generated by the test on the local
community. The request is then either consented or rejected. There are five locations on the Airport
where engine testing is permitted.
43
Within 2 hours of completion of an engine test, the following details need to be provided to Airfield
Operations: Actual start and finish times, duration at ground idle, duration at flight idle, duration at full
power and number of engines which were tested together.
GAL monitors the number of ground run engine tests completed within a rolling 6 month period to
ensure it doesn’t reach 250.
In 2014 a total of 163 Engine Tests were completed at Gatwick Airport. 89 of those were completed in
January – June 2014 and 74 completed between July – December. The 6 month rolling average did not
reach 250 tests in 2014.
Ground Noise and engine testing is reported and discussed at the Noise and Track Monitoring Advisory
Group (NATMAG) which is attended by DfT, GATCOM, Local Councils, Noise Pressure Groups, NATS
and BAA. These meeting minutes are published externally through GAL’s website.
GAL produces a Quarterly Ground Noise Report and engine testing is included within the content of this
report. This report is discussed at the NATMAG meetings.
GAL is mitigating the possible impact of future growth in aircraft engine testing at the Airport by,
reviewing engine testing data trends at the Airport, reviewing new aircraft fleet and considering future
growth. The level of progress has been satisfactory to meet this Obligation.
Jacobs Suggestions
No suggestions to date.
No response.
44
D) Surface Access
The table below details our performance against the surface access obligations and action plan
Issue
Status
Com m ent on 2014
Obligation 5.1 - Hold an annual meeting
of the Gatw ick Area Transport Forum and
meetings of the Transport Forum Steering
Group at quarterly intervals unless agreed
otherw ise.
Obligation 5.2 -To maintain an Airport
Surface Access Strategy and:
On track
Annual conference held in
October 2014 and quarterly
meetings held for steering
group.
On track
Majority of 2013-4 action plan
achieved, plan updated and
amended w ith actions for 20145. (Reproduced later in this
report).
Booked annual Gatw ick Area
Transport
Forum
and
associated quarterly steering
group
meetings
(unless
agreed otherw ise).
Plan continually updated at
transport
forum steering
group to maintain up to date.
(Reproduced later in this
report).
Obligation 5.3(.1) -The Company w ill
support initiatives (such initiatives to be
the subject of consultation w ith the
Gatw ick Area Transport Forum the County
Council and the Borough Council) w hich
promote in accordance w ith the Airport
Surface Access Strategy the use by
passengers and staff travelling overland to
and from the Airport of modes of transport
other than the private car and w ith regard
to staff travel the encouragement and
promotion of car sharing.
On track
As per previous years both
parties - part of transport forum
steering
group.
Ongoing
support of public buses and rail
projects from agreed PTL fund
- linked to staff and public
parking places.
Obligation 5.3.2 -The funds provided for
such initiatives in each calendar year from
2009 to 2015 w ill be based on the sum of:
On track
The funding of the Transport
Levy is aligned w ith the
definition of the obligation.
 By 31 December 2008 to publish the
Supplemental Report on Commitments
referred to in the Airport Surface Access
Strategy; and
 Review update and publish the Strategy
by 31 December 2012 or to coincide
w ith and support any material review of
the Interim Master Plan, if that is sooner.
continue to support initiatives
to promote the use of
alternative
modes
of
transport other than by
private cars for passengers
and staff accessing the
airport. These initiatives w ill
continue to be aligned to our
Airport
Surface
Access
Strategy and Airport Staff
Travel
Plans
and
are
supported by annual surface
access plans; a copy of
w hich is included in the final
Annual Monitoring Report.
Levy w ill continue to be
aligned w ith the definition of
the obligation.
• A monthly charge amounting to £10 per
annum for each pass validated for entry to
a staff car park operated by or on behalf of
the Company
• A levy on the total supply of spaces in
public car parks operated or available for
operation by or on behalf of the Company
on 30 September in the preceding year at
the rate per space of:
– £23.50
– £24.25
– £25.00
– £25.75
– £26.50
– £27.25
– £28.00
in
in
in
in
in
in
in
2009
2010
2011
2012
2013
2014
2015
45
Issue
Status
Com m ent on 2014
Obligation 5.3.3 - Unless otherw ise
agreed w ith the County Council and the
Borough Council the Company shall:
On track
Levy is aligned w ith the
definition of the obligation.
Levy w ill continue to be
aligned w ith the definition of
the obligation.
Obligation 5.4.1 -To w ork w ith Netw ork
Rail and other stakeholders to assist the
planning and implementation of a project
to redevelop the railw ay station serving
the Airport in a manner w hich is in
conjunction w ith the Company’s proposals
for South Terminal and its landside
infrastructure
including
that serving
Fastw ay and other local bus services
provides the Airport w ith an efficient
transport interchange suiting the needs of
all users.
On track
Platform 7 complete, and new
agreement to jointly fund the
new rail station w ith netw ork
rail and DfT.
Please refer to the Surface
Access Action Plan 2015
later in this report.
Obligation 5.4.2 -In the event of Netw ork
Rail not committing to funding the
development of a new railw ay station and
concourse in accordance w ith the
infrastructure investment plan agreed w ith
the Office of Rail Regulator (ORR) as part
of the Netw ork Rail's outputs for the
Control
Period
4
(2009-2014) the
Company w hilst engaging w ith airlines
shall devise and by March 2013
implement appropriate plans to enhance
the South Terminal's forecourt area w ith
particular emphasis on:
On track
New rail station funding agreed
in November 2014
Please refer to the Surface
Access Action Plan 2015
later in this report.
– Each year invest in the chosen initiatives
no less than 50% of the funds provided
that year and of those carried over from
the preceding year;
– By the end of the period of seven years
have used no less than 50% of total funds
to support the introduction or operation or
use of bus services that promise to
facilitate a material increase in the
proportion of
airport staff or air
passengers choosing to use public
transport for their surface journeys
betw een the airport and neighbouring
communities.
- Its interface w ith South Terminal;
- The provision of w aiting facilities for
coach passengers and the accessibility of
facilities serving local buses.
46
Issue
Status
Com m ent on 2014
Obligation 5.5 -Restrict the use of the
Airport entrance/exit at Povey Cross to
buses, emergency service vehicles,
Airport operational users and a maximum
of 675 staff car park pass holders, subject
to these users satisfying the criteria
specified in Appendix 2* to this Agreement
and to report annually on the number of
passes issued to staff and readily
available data on vehicular use of the
entrance/exit:
Obligation 5.6.1 -Having regard to the
Company’s Car Parking Strategy: Provide
sufficient but no more on-Airport public car
parking spaces than necessary to achieve
a combined on and off airport supply that
is proportionate to 40% of non-transfer
passengers choosing to use public
transport for their journeys to and from the
airport w hen annual passenger numbers
reach 40 million.
On track
Continue to restrict the use of
Povey Cross in accordance
w ith the criteria set out in the
Legal Agreement.
Continue to restrict the use
of
Povey
Cross
in
accordance w ith the criteria
set
out
in
the Legal
Agreement.
On track
200 valet storage spaces
entered service in 2014. Car
Park 'R' removed from staff
use to facilitate the Pier One
project (net loss of 150 spaces)
Introduce a further 2000
valet storage spaces. Multi storey car park 6 removed
from service (w ith the
exception of the ground
floor) resulting in the net loss
of 1,000 spaces. Utilise staff
car park 'J' on a temporary
basis for passenger use due
to MSCP 6 issues resulting
in the transfer of 2000,n not
net difference.
Obligation 5.6.2 -Provide sufficient but no
more Company managed on-airport staff
car parking spaces than is consistent w ith
the mode share targets detailed in the
Airport Surface Access Strategy 2007 and
subject to w orking w ith stakeholders to
revise the local bus target in line w ith
agreed service enhancements.
Work w ith bus and coach and train
operators to maintain current and develop
further initiatives to encourage the greater
use of bus, coach and rail services for
journeys to and from the airport by airport
staff.
Provide no more Gatw ick Airport managed
on-airport staff car parking spaces than is
consistent w ith achievement of the
follow ing travel to w ork mode share
targets:
 20% of staff living in Craw ley/Horley to
use Fastw ay by 2008 and to w ork
tow ards a revised local bus target that
reflects improvements in the local
route netw ork;
 45% of staff living in South London
(Croydon, Bromley and Merton) to
travel by public transport by 2015; and
On track
Maintain car parking provision
in line w ith the levels set out in
the car parking strategy.
Maintain
car
parking
provision in line w ith the
levels set out in the car
parking strategy.
On track
the Airport Surface Access
Strategy and associated Action
Plans.
N/A
On track
Plans
N/A

The total number of passes
issued up to the end of 2014
w as 968.
30% of staff living in Brighton and along the
South Coast to use alternatives to single
use private car by 2015.
47
Issue
Status
Com m ent on 2014
Develop an action plan and review it no
less frequently than every three years to
improve the onw ard travel offer for air
passengers,
including
w ay
finding,
provision of information, and development
of the Company's w ebsite.
Work w ith Rail and Coach operators to:
 Identify
and implement marketing
strategies and campaigns aimed at
increasing air passenger use of rail
and coach services to and from the
Airport; and
 Where
appropriate
identify
opportunities for potential new /
complementary
routes
and/or
extended hours of operation to
facilitate this.
On track
Plans
N/A
On track
Plans
N/A
To restrict and discourage “kiss-and-fly”
and “meet-and-greet” traffic on the
forecourt through a combination of:
 Proactive traffic management of the
forecourts;
 Working w ith transport operators and
other stakeholders to promote public
transport choices;
 Offering a range of quality, value-formoney on-airport parking products;
 Investigating
the
feasibility
of
implementing a road access charging
scheme for the Airport; and
 Exploring
w ith
stakeholders
the
feasibility of “strategic park-and-ride”
at one or more off -airport locations.
On track
Plans
N/A
To provide a safe and efficient landside
roads and forecourts netw ork that aims, in
the context of security requirements, to
minimise congestion and, w here practical,
affords priority to users of public transport
On track
Plans
N/A
48
Former Surface Access Action Plan Update
The actions (71-80) contained within the former Surface Access Action Plan have been integrated into
the Airport Surface Access Strategy with the exception of Action 78 – Cleaner Vehicles which is below:
Issue
Current
Status
End of year com m ent 2014
78. Cleaner Vehicles - Undertake a
cleaner vehicle programme: research
strategies such as pricing policy for green
vehicles
Ongoing
Airside Operations business
unit continue to apply the 10
year policy w hich requires that
any vehicle introduced to the
airside environment must be
less than10 years old and of
‘MOT’ standard.
Continue to discuss w ith
airfield team and fleet
operators options going
forw ard.
Airport Surface Access Strategy Action Plan - Performance Summary Table 2014
Strategic Priority
Actions
Transport Forum: To protect and enhance
Gatw ick's reputation for sound and
sustainable governance as a transport
hub by
continuing to bring key
stakeholders
together
through
the
Transport Forum
To convene quarterly steering
group meetings and hold an
annual
Transport
Forum
Conference.
To
ensure
appropriate key stakeholders
are
involved
and
w ork
programme is delivered.
Passenger Information: To deliver the
best passenger experience by: w orking
w ith surface transport providers and
airlines to deliver a seamless passenger
journey experience using ‘user centric’
design and innovation and providing the
relevant information, in the format they
choose, that allow s passengers to make
decisions best
To undertake video analysis of
passengers
journeys
w ith
transport operators in 2013, and
to w ork w ith operators to apply
the 'user centric' innovation
techniques by December 2014.
To report the findings to the
TFSG along w ith any key
actions
and
agree
implementation programme for
the next 3 years
Rail Services: To help our airlines to grow
and to deliver the best passenger
experience by w orking w ith the Rail
Industry to: ensure the retention of a nonstop dedicated premium Gatw ick Express
Service
To actively w ork w ith and lobby
DfT, Netw ork Rail, ORR and all
franchise
bidders for the
Thameslink franchise to secure
a dedicated nonstop Gatw ick
Express.
Status
G
A
G
Com m ent
Steering Group planned for
2014 and Transport forum
conference booked for 17th
October. Speakers confirmed
and invitations sent out. Dates
for 2015 to be confirmed.
Video analysis complete and
not in format hoped. Gatw ick
are concerned that the output
has not been productive or
good use of time and money.
Recommendation to look at
alternatives to help improve
passenger
journey.
New
Surface
Access
Strategy
Manager
to undertake a
review of other airports i.e. for
Terminal 5 and Terminal 2 and
consider alternative options for
obtaining information that w ill
support improved passenger
experience. Update to be
provided at next steering
group meeting.
GTR have confirmed that new
rolling stock and customer
service team to be implement
for Gatw ick Express from
2016. Four trains an hour w ill
run w ith tw o running betw een
London and Brighton and tw o
betw een Gatw ick and London
outside peak.
49
Strategic Priority
Actions
Rail services: secure higher quality
Gatw ick Express rolling stock from the
new Thameslink Franchise to improve the
passenger experience
To actively w ork w ith the w inner
of the franchise bid for the
Thames Link franchise to get a
commitment to achieve the
standard of rolling stock set out
in the Gatw ick Rail Strategy.
Rail services: ensure sufficient capacity
for air passengers to board trains, w ith
their luggage, in the peak hours
To actively w ork w ith the new
Thameslink Rail franchise to
introduce and integrate them
into the airport
Rail Services: balance the benefits for air
passengers and commuters w hen the
new
Thameslink
Franchise ‘acquires’ Southern in July
2015 and the franchises beyond this
period
To actively w ork w ith and lobby
all franchise bidders for the
Thameslink
franchise
to
accessibility for air passengers
during 2014 and introduce and
integrate the franchise to the
airport
Work w ith Netw ork Rail to be
part of the engagement into the
Sussex Route Study.
Rail Services: balance the benefits for air
passengers and commuters w hen the
new Thameslink Franchise ‘acquires’
Southern in July 2015 and the franchises
beyond this period
Rail services: promote the use of
integrated smart ticketing and a common
industry standard as a tool for making
best use of on-train capacity, and rail
station capacity
Rail services: w ork w ith the train operator
to ensure that the airport to rail passenger
experience is of the highest quality for all
categories of passenger, noting that they
may have different requirements
Rail services: study the business case for
new and improved rail services to Kent,
the Thames Valley and Surrey in the
context of future franchise requirements
and capacity betw een Redhill and
Gatw ick Airport
Rail services: promote the increased use
of rail services through innovative
marketing campaigns in the existing rail
corridors w here a high number of ‘kiss
and fly’ trips originate
Work w ith Southern and GTR
for introduction of Southern
smart card and Oyster in late
2014.
To undertake QSM studies of
all rail services and w ork w ith
operators to achieve a 0.1
improvement in MAT QSM
score for the calendar year of
2014
To continue to review the
business
case
for
these
services in line w ith the long
term development of Gatw ick
during 2014 and w ith future
franchise bidders. To include
East Sussex w ithin these
studies.
To use the key rail corridors
w ith high 'kiss and fly' trip
numbers to develop marketing
plan w ith the new rail franchisee
to target key areas for the
follow ing 3 year period.
Status
G
G
Com m ent
Initial meeting w ith Govia
Thameslink
Railw ay
(GTR)
confirmed new rolling stock for
Gatw ick Express. GTR have
also advised that these w ill be
new Thameslink trains and
existing Southern w ill have
new trains w here they need to
be upgraded.
Initial meeting undertaken w ith
transition team from GTR.
Follow up meetings to take
place in October.
CLOSED
G
G
A
A
G
A
Copy
of
consultation
comments to be circulated to
the steering group.
Meetings
ongoing
w ith
Southern and aw aiting their
introduction. Indications are
that Gatw ick w ill be included in
the Southern smart card by
late 2014. TfL currently trialling
desk in NT. Oyster expected in
place Dec 2014.
Despite
numerous
improvements to signage and
station
QSM
rails
has
remained static, most probably
systematic of gating and
subsequent queuing at the
station
alongside
the
Christmas
rail replacement
w orks. The Gatw ick team to
w ork w ith Southern to identify
areas of improvement.
Kent is planning to undertake
a study into the business case
for the Kent rail service.
Surrey has published their rail
strategy and Gatw ick attended
their stakeholder event. A
response to their consultation
has been sent.
Phase 1 by district postcodes
provided to operators. Market
analysis underw ay further
review required.
50
Strategic Priority
Actions
Rail Infrastructure: Help our airlines to
grow and deliver the best passenger
experience by w orking w ith the Rail
Industry to: Ensure the London Bridge
redevelopment has minimal impact to
Gatw ick customers.
To w ork w ith Netw ork Rail to
ensure
that
the
efficient
management of disruption and
to champion the passenger
interests during the Thameslink
and London Bridge station
w orks.
Rail Infrastructure: Monitor existing and
future station capacity for the Gatw ick
Airport
Railw ay
Station and to explore new opportunities
to provide a substantial step change
in the facilities at the station
To w ork w ith Netw ork Rail to
explore the options available for
an enhanced railw ay station in
the future during 2014
Rail Infrastructure: w ork w ith the train
operator to utilise standard smart card
technology to improve passenger access
and achieve removal of gates for the
Gatw ick Express Service
To w ork w ith Netw ork Rail and
the rail operator to explore the
options available during 2014.
To gather evidence of the
issues created for passengers
and present these.
Rail Infrastructure: Work w ith the train
operator to ensure that the Station and its
platforms deliver a seamless passenger
experience and are fully accessible for all
categories of passenger
To use the video analysis of
passengers journeys to w ork
w ith rail operators to apply the
'user
centric'
innovation
techniques during the next rail
franchise period.
Rail Infrastructure: to support the
development of Crossrail 2, w hich w ill
provide strategic capacity improvements
for London Victoria Rail Station and the
associated rail and road netw ork
To
support
TfL
in
the
development of this project and
respond accordingly to relevant
consultations during 2014.
Rail Infrastructure: w ork w ith the rail
industry to develop an investment plan
proposal for 2019 and beyond, that w ill
mitigate key constraints, including Victoria
and East Croydon and provide capacity
for Future grow th.
Bus and coach Services: Deliver the best
passenger experience by w orking w ith
operators to: develop new and existing
bus and coach services to local and
regional destinations
To contribute to and support
Netw ork
Rail
in
the
development of the investment
plan and respond to any
relevant consultations.
To review the Bus and Coach
Study options for new services
as set out in the ASAS w ith
operators and local authorities
to determine w hether the
conditions
are suitable to
develop any new services. To
develop an ongoing program
w ith operators
Status
G
A
A
A
A
G
Com m ent
Project on going and on target.
We
attend
Thameslink
programme
briefings
and
information
has
been
circulated to staff and on
passenger
communications.
Our focus is to ensure
disruption is keep to a
minimum.
The action is amber as
although the scope and costs
are
on
target w e are
concerned about the funding
arrangements
and
the
timescale w e have to agree
this in.
Indications are that Gatw ick
w ill be included in the
Southern smart card by late
2014. TfL currently trialling
desk in NT. Oyster expected in
place Dec 2014. Agreed to
remove at September Steering
Group.
Southern Railw ay undertaking
an improvement project to the
station
platforms follow ing
feedback. Agreed to remove at
September steering group.
Gatw ick has responded to the
initial TfL consultation and is in
the process of responding to
the latest consultation issued
in late June 2014. Copy of
responses to be sent to the
steering group.
Gatw ick is an active member
of the Route Study groups set
up by Netw ork Rail to develop
the plans for beyond 2019.
This w ill culminate in a
consultation in October 2014
We
are
undertaking
an
analysis of additional route
potentials
w ith
National
Express and Stansted Flyer. A
timeline to be provided to the
steering group to confirm
w hen
actions
w ill
be
undertaken.
A
51
Strategic Priority
Actions
Bus and coach Services: develop
innovative
marketing
campaigns
to
increase patronage by air passengers
and staff
To w ork w ith bus and coach
operators
to
identify
key
bus/coach corridors w ith high
'kiss and fly' trip numbers by
December 2014. To develop a
marketing
plan w ith each
operator to target key areas for
the follow ing 3 year period.
Bus Services: improving the passenger
experience by achieving a quality score of
4.5 for all services (1 low est - 5 highest).
Bus & Coach Infrastructure: Help our
airlines to grow and deliver the best
passenger experience by monitoring
existing and future bus and coach
interchange
capacity
and
explore
opportunities to provide a step change in
provision
Bus & Coach Infrastructure: embracing
the benefits of new and existing
technology
to
provide
information
to passengers w hich they require
Bus & Coach Infrastructure :delivering a
seamless passenger experience w hich is
fully accessible
Bus & Coach infrastructure: achieving a
quality score of 4.5 for all surface
transport
facilities
on-airport
(1 low est - 5 highest).
all bus and coach services and
w ork w ith operators and the
Passenger
Advisory
Group
(PAG) to achieve a 0.1
improvement each year in the
overall QSM score in the
calendar year.
To review the bus and coach
infrastructure
study
w ith
operators, TFSG and PAG, and
w ork w ith them to develop
further capacity options during
2014 (in line w ith the airports
future business plan). To meet
w ith operators to develop the
proposals during 2014
infrastructure
study
w ith
operators,
local
authorities,
TFSG and PAG , and w ork w ith
them
to
develop
further
technology
options
during
2014(in line w ith the airports
future business plan & CAA
review process).
infrastructure
study
w ith
operators,
local
authorities,
TFSG and PAG , and w ork w ith
them
to
develop
the
accessibility improvements to
the A23 bus stops (in line w ith
the airports future business plan
& subject to CAA process )
all PTI areas and w ork w ith
operators and PAG to achieve a
0.1 improvement in overall
QSM score each year for a five
year period. To add local bus
stops into the QSM score.
Status
A
A
Com m ent
As above sharing postcode
study data w ith National
Express and Stansted Flyer to
develop more routes from
Essex and Kent. Ongoing
meetings w ith Operators. This
remains Amber as the team
are yet to develop a three year
plan.
We have now introduced
separate
QSM
for
bus
(predominately
staff)
and
coach (passenger). Results
are discussed w ith individual
operators. Overall QSM MAT
is 4.13 (April 14). Graph to be
circulated to steering group
show ing history of QSM
scores.
Way finding and seating areas
completed. Ongoing review via
QSM.
G
A
Real-time
info
program
postponed due to cost, project
forging ahead w ith w eb.
Business case for additional
real time for Aug 14. Details of
w hen solutions planned for
delivery to be sent to steering
group.
Current business plan project
under discussion w ith airlines
and CAA.
A
G
Further signage improvements
and additional seats w ere
placed along Furlong w ay in
2013/14.QSM results show
Bus station QSM to have
improved by 0.2 for the first
quarter of 2014. Details of
second quarter data to be sent
to steering group.
52
Strategic Priority
Actions
Roads: Increase the value and efficiency
of the road netw ork by w orking w ith
adjoining Highw ay Authorities and the
Highw ays Agency to monitor and manage
existing capacity and deliver new road
capacity as required.
To monitor traffic across the
airport netw ork during 2014 and
report back annually to the
Steering Group. To review w ith
West Sussex CC the Highw ays
S106 obligations at agreed
intervals. To w ork w ith the
Highw ays agency to improve
the
landscaping
on
the
approach to the Airport. To
champion the passenger during
periods of disruption due to
major roads w orks such as
M25/M23 hard shoulder running
and A23.
To review the Airport Car
parking Strategy
follow ing
consultation w ith CBC, then the
Transport
Forum
Steering
group
To continue this activity
Car Parking: To deliver the best
passenger experience and increase value
and
efficiency
by:
• accommodating all additional airport
related car parking on-airport
Car parking : making the most efficient
use of the combined on-airport car park
supply
Car
parking:
Continue
‘yield
management’ measures to maximise use
of
the
long
stay
car
parking
and reduce need for ‘Kiss and Fly’
Car Parking : to apply the use of
technology to enhance the passenger
experience
Car Parking: to introduce a local users
scheme
To develop the local users
scheme w orking w ith local
community groups and airport
steering groups to deliver the
right product
To continue to develop the
preferred traders scheme. To
review the scheme on an
ongoing
basis
to
ensure
objectives are met and hold
quarterly
w orking
group
meetings
To
w ork
w ith
transport
operators to promote public
transport to key corridors w ith
high 'kiss and fly' trip numbers
by December 14. To develop a
marketing plan w ith operators to
target key areas by December
14. To develop a plan to ensure
efficient use of the forecourt
during summer 2014. To w ork
w ith the CAA w hen they
undertake their study in airport
forecourt use.
Drop off/Pick up: Increase the value and
efficiency of our road netw ork by:
reducing the proportion and number
of
passengers
w ho are dropped
off/picked up by private car
G
A
G
Car parking: optimising car parking
locations in relation to South and North
Terminal demand
Car Parking: to introduce a preferred
traders scheme for authorised off airport
car parks
Status
A
A
A
Com m ent
Surface Transport team have
w orked w ith Highw ays and
agreed to take over routine
maintenance of these areas.
Surface Transport team have
also delivered South Terminal
landscaping. Further strategy
w ork w ith highw ays due to
take place in Aug 14.
Draft review of car parking
strategy sent to Craw ley BC
for comment Feb. 13. No
response as yet
Summer special opened on
25th March giving passengers
additional product choice
Gatw ick Airport Ltd to present
at September 2014 steering
group
Gatw ick Airport Ltd to present
at September 2014 steering
group
Investigating a variety of
products
to
enhance
passenger experience.
Local user scheme launched.
G
Approved operators scheme
w as implemented and w orking
w ell.
G
Postcode data shared w ith
National
Express
and
Stansted Flyer. Work ongoing
to develop into new routes.
A
53
Strategic Priority
Actions
Drop off/ Pick Up: effectively manage the
forecourt drop off areas to ensure efficient
use of capacity for drop off of
passengers.
To review the business case for
civil parking enforcement by
December 2014 and introduce
any new relevant traffic orders
to support this and the preferred
traders scheme
Taxi: To deliver the best passenger
experience by w orking w ith the on-airport
taxi operator to deliver continuous
improvement in customer experience and
consistently achieve 4.5 quality rating (1
low est - 5 highest).
To undertake QSM studies w ith
the Airport taxi operator and
w ork w ith them to achieve a 0.1
improvement each
in overall
QSM score
Car Rental: To deliver the best passenger
experience and improve value and
efficiency by w orking w ith the BVRLA to:
to deliver continuous improvement in
customer experience and consistently
achieve 4.5 quality rating (1 low est - 5
highest)
Car Rental : to bring forw ard a scheme to
develop efficient back up facilities
all Car Rental operators on
airport, to w ork w ith the BVRLA
and individual operators to
achieve a 0.1 improvement
each year in overall QSM score.
Staff Travel: Increase value and efficiency
by improving the public transport mode
share for employees by: introducing a
new Airport Travel Plan by the end of
2013
Staff Travel: to promote sustainable
employee
travel
measures
to
all
employers on-airport
Staff Travel: improving the attractiveness
of public transport to staff by w orking w ith
operators to achieve consistent smart
card technology for all staff discounts.
Logistics:
To increase value and
efficiency of the airport logistics function
by investigating the opportunities for
consolidation.
To w ork w ith the BVRLA to
develop the proposed back up
facility options during 2014. (in
line w ith the airports future
business plan)
Implement
the
actions
contained w ithin the Travel Plan
for 2014
Host at least 2 transport
roadshow s, update/modernise
w ebsite, review current leaflets
for
updates
on services,
continue
to
get
external
companies to sign up to staff
travel presentations for new
starters, create new starter
packs, promote new products
and initiatives, create social
media pages
To w ork w ith operators to
explore the potential of such a
scheme and w here relevant
develop an action plan to
implement.
To continue to develop Gatw ick
Direct - the airport logistics
centre. To review progress w ith
the TFSG on the progress of
this project.
Status
Com m ent
Ongoing and drop off only
enforcement
campaign
underw ay.
G
A
A
G
Taxis introducing ow n online
and in car QSM system in
partnership w ith GAL to be in
operation
for Dec
2014.
Consideration to be given to
different forms of surveys
including
market
research
team. Action plan to be shared
w ith steering group at next
meeting.
QSM scores shared w ith
operators and discussions
ongoing as to improvement
plan. Signage has improved
but not reflected in QSM
scoring w hich has remained
static.
Gatw ick are appointing an
independent
consultant
to
review and advise.
Complete
G
1st road show completed
further road show to be
undertaken in the later part of
year.
G
G
A
Metrobus effective routes and
campaign
has
delivered
200+% increase in card use.
Smart card planned for end of
2014
A project is underw ay and
going through the internal
processes to deliver a clear
lean logistics process that is
invisible to the passenger, w ith
correct delivery performance,
planning and space utilisation.
Presentation to be given at the
Sept meeting. Ongoing.
54
Strategic Priority
Actions
Safe and Sustainable:
improve the
attractiveness of cycling and w alking to
the airport to increase the mode share
use
Develop a plan for future cycle
infrastructure and facilities.
Safe and Sustainable: Build a strong
environmental, health and safety culture
through joint w orking and cooperation
w ith surface transport stakeholders
To continue to develop the
surface transport health and
safety story board, and w ork
w ith operators to reduce the
target near miss areas. To
continue to deliver the road
safety audit and compliance
study recommendations.
Status
R
G
Com m ent
Create a cycle/rail w orking
group; this w ill be actioned
follow ing staff recruitment.
The team health and safety
story board is in place and
review ed monthly. The team
are currently focussing on
short stay car park entrances,
entrance to H car park and the
w alk w ay betw een the tw o
premier inn's to reduce the
number of near misses and
remedial w ork undertaken. A
number of items have been
delivered on the road safety
audit w hich include a declutter of ST road netw ork and
cutting back of vegetation.
More w orks are planned.
Gantry w orks also planned for
Aug. 2014
Surface Access Action Plan Actions 2015
Strategic Priority
Actions
Com m ent
Transport Forum : To protect, enhance
and build on Gatw ick's reputation as a
transport hub by continuing to bring key
stakeholders
together
through
the
Transport Forum
Arrange, manage and support
quarterly
transport
steering
group meetings, w ork on areas
for improvement in sustainable
transportation.
Discuss,
organise an annual Transport
Forum Conference. To ensure
appropriate key stakeholders
are
involved
and
w ork
programme is delivered.
Produce an action plan to
provide best practice guide on
all aspects of surface transport Train, Bus, Coach, Car, Taxi,
Car rental. Work on best
practise visits, review w eb
interrogation. Open to group to
provide alternative mediums to
relay this best practice /
messaging to all service and
product
providers.
Review
quartile QSM scores and w ork
w ith operators to improve low
scoring areas.
Work w ith GTR to achieve the
standard of rolling stock set out
in the Gatw ick Rail Strategy &
franchise bid.
Steering Group planned for 2015 and
Transport forum conference booked for
9th
October
15.
Confirm outcomes from 2014 @ April
2015
meeting
Actions 2015/16 to be agreed @ April
2015
by
TFSG
July 2015 run through draft agenda for
Forum, circa beforehand
Passenger Inform ation: Deliver the
best passenger experience: Working w ith
surface transport providers and airlines
to deliver a seamless passenger journey
experience by providing the relevant
information allow ing passengers to make
informed decisions best suited to their
needs.
Rail services: Secure higher quality
Gatw ick Express rolling stock from the
new Thameslink Franchise to improve
the passenger experience
Surface transport attended a joint
w orkshop w ith the Terminals Team and
PAG group to look at w ayfinding signage
through the airport. Areas identified w ere
“decision points” for customers; key
learning w as the need for live onw ard
travel information prior to leaving airside
areas. Work w ill now continue to identify
and w ork on solutions to enhance our
customers’
experiences.
Planned
meeting w ith the Passenger Executive
Board late July to move forw ard any
actions from the w orkshop.
New Gatw ick Express rolling stock due
2016
55
Strategic Priority
Actions
Com m ent
Rail services: Monitor and review
capacity for airport passengers to
purchase tickets w ithin the airport and
station concourse, in the peak hours
GTR w orking group to provide
updates on interim and long
term solutions for customer
service improvements, actions
and progress to be relayed to
TFSG
Rail Services: Review and monitor the
benefits for air passengers vs commuters
w hen the new Thameslink Franchise
‘acquires’ Southern in July 2015,
continue to measure to track progress.
Work w ith GTR group to
continue to provide interim and
long term solutions for customer
improvements,
actions
and
progress to be relayed to TFSG
Onw ard travel desks are fully opened
w ith 4 sales position now selling rail
tickets, a further unit w ill be in place (end
of July) giving customers a further outlet
for rail tickets. Mobile selling and airside
side selling is being review ed. New TVM
being review ed by GTR
GTR and GAL have set up a w orking
group to develop improvement plans,
these groups w ill cover customer service,
operational issues, revenue maximisation
and marketing to improve the customer
experience
Rail Services: Actively w ork w ith and
lobby the new franchise to improve
accessibility for air passengers during
2015, w ork w ith and support the new
franchise to make improvements w here
needed to improve the passenger
experience and availability of rail PRM
desk and ticket sales.
Work w ith GTR to resolve
ongoing concerns over rail desk
availability.
Ensure
PRM
integration betw een airport and
rail is review ed. Continue to
monitor
and
review
all
passenger
experiences
are
sleepless from rail to airline,
bus, coach, taxi and car rentals
Current PRM w ell integrated rail and
airport PRM are passing passengers to
each other. Review and monitor ongoing,
actions to improve availability of rail PRM
desk needs to be pushed after July
handover.
Rail Services: Work w ith the new
franchise to see though the introduction
of smart ticketing, Oyster Cards and
Contactless Cards to support the rail
station capacity issues
Attend GTR's Oyster Extension
Meetings and communication
meetings, keep all informed of
progress made, update on
timelines, issues to ensure
smart
card
schemes
are
delivered on time for 2015
Rail services: Work together w ith the
new rail franchise to ensure airport
passengers transferring to rail have the
highest quality experience.
Undertake QSM studies of all
rail services and w ork w ith the
new rail franchise to achieve
improvements on low scoring
QSM areas and report in MAT
QSM score for the calendar year
of 2014
The first Gatw ick Oyster Extension
Meeting taking place on the 13 May w ith
Southern, TfL, GTR, Go-Ahead and GAL,
confirmed date for Oyster & Smart Card
to go live at Gatw ick is now likely to be
Sept 2015. Meetings w ill be held every
tw o w eek and attended by GAL. Updates
w ill be communicated to the business on
a regular basis. GTR are review ing the
possibility of gate removal w ithin the
concourse, current discussions our
around removing gates for Gatw ick
Express
customers,
areas
around
revenue controls and protection need to
be addressed, GAL w ould like to see the
removal of gates to enhance the
customer
experience and reducing
queuing levels.
GTR - GAL w orking groups under w ay to
develop improvement plans, GTR have in
place to conduct customer satisfaction
surveys at the station and on-board, this
should start in August. GAL and GTR w ill
combine customer survey results to w ork
together to enhance the customers
experience.
Rail services: Work w ith rail groups and
Netw ork rail to understand any study's or
business cases for new and improved
rail services to Kent, the Thames Valley
and Surrey to support the future
franchise requirements and capacity
betw een Redhill and Gatw ick Airport.
The last Kent business case
w as considered uneconomic.
Surrey
consultation
ongoing
through North Dow ns Line, more
prominence for Gatw ick services
needed.
The Surrey consultation is now complete,
Wessex route study publication expected
late July early August. Continued
engagement w ith rail industry partners
needed to develop opportunities to
enhance the service betw een Reading
and Gatw ick at the earliest date.
56
Strategic Priority
Actions
Com m ent
Rail services: Work w ith new franchise
and Gatw ick's internal teams to promote
and support increased use of rail
services through innovative marketing
campaigns in the existing rail corridors
w here a high number of ‘kiss and fly’
trips originate.
To use and share 'kiss and fly'
trip numbers via QSM scores
and data to develop a marketing
plan w ith the new rail franchisee
to target key areas for the
follow ing 3 year period.
GTR - GAL w orking groups under w ay to
develop improvement plans, first meeting
held 9 July. Further meetings w ith
syndicate groups w orking on, Marketing,
Retailing, Operations and Governance,
each group w ill review their section and
feedback and implement changes.
Rail Infrastructure: Ensure the London
Bridge
redevelopment
has
minimal
impact to Gatw ick customers by w orking
w ith all airlines, AOC and the rail industry
to support grow th and deliver the best
passenger experience.
Work w ith Netw ork Rail and
GTR
to
maintain
good
communications making sure
that efficient management of
disruption, w e need to champion
the passenger interests during
the Thameslink and London
Bridge station w orks. Some
disruption expected Easter, July
and Aug 2015
Netw ork Rail w ill be appointing
contractors to carry out pre
construction surveys w hich they
expect to take approximately 9
w eeks to complete, Netw ork Rail
w ill issue Invitations to Tender
for the project in April, w ith the
intention being that a contractor
for the project is appointed in
September
2015.
Some disruption experienced during
Easter w ith further disruption expected,
July and Aug 2015. Contact has been
made w ith both station managers for
London Victoria and London Bridge
station to support communications and
planning during planned and unplanned
disruption. All existing contingency plans
have been review ed and updated, a new
rail disruption plan is now in place,
Four Contractors have been Invited To
Tender for the project. They have all
attended a tw o day Collaborative and
Behaviour assessment course. This w ill
form part of the selection criteria. All four
of the contractors w ill present their bids in
July and Gatw ick has been asked to join
Netw ork
Rail
at
the
presentations. Meanw hile a separate
piece of early w orks has been let to carry
out numerous surveys; this contractor
has now been inducted into the Gatw ick
P2W process as w e have asked that they
adhere
to
our
permit
methodology. Gatw ick Airport, DfT and
Netw ork Rail continue to w ork on the
legal
agreement,
w hich
details
responsibilities betw een the parties, the
funding liability and details of the
governance attached to the project. This
agreement needs to be completed by the
end of July to enable Netw ork Rail to
appoint the contractor in September
2015. The start on site date remains Dec
2016 w ith completion 2019/2020.
Gatw ick Oyster Extension Meeting taking
place w ith Southern, TfL, GTR, GoAhead and GAL, date for Oyster & Smart
Card to go live at Gatw ick is now likely to
be Sept 2015. Meetings w ill be held
every tw o w eeks w ith GAL in attendance.
Updates w ill be communicated to the
business on a regular basis.
Meeting scheduled for July has been
cancelled, w ill be rebooked during
August.
Rail Infrastructure : Monitor existing and
future station capacity for the Gatw ick
Airport
Railw ay
Station. Explore new opportunities to
provide a substantial step change in the
facilities at the station
Current timelines show the
project outline design being
completed in December 2016,
Construction
commencing
December 2016 w ith a target
completion date of 2019/2020.
Rail Infrastructure: Work w ith GTR to
ensure standard smart card technology
is in place to improve passenger access
and achieve removal of gates for the
Gatw ick Express Service
Work w ith GTR & TFL for the
introduction of smart cards and
Oyster scheduled for Sept 2015
Rail Infrastructure: Work w ith and
support the development of Crossrail 2,
making sure Gatw ick is part of the
planned connectivity and the associated
rail and road netw ork.
Continue to engage w ith TfL,
London Boroughs and Netw ork
Rail to support Crossrail 2 and
other netw ork improvements
through the South Partnership
quarterly meetings and Crossrail
2
promoted
events.
Communicate all updates to the
business.
57
Strategic Priority
Actions
Com m ent
Rail Infrastructure: Work w ith the rail
industry to develop an investment plan
proposal for 2019 and beyond, that w ill
mitigate
key
constraints,
including
Victoria and East Croydon and provide
capacity for Future grow th.
Bus and Coach Services : Deliver the
best passenger experience by w orking
w ith operators to: develop new and
existing bus and coach services to local
and regional destinations
To Participate in ongoing route
studies
particularly
Sussex
Wessex and Surrey. Supporting
Gatw ick route development.
Engagement on route studies now
completed. Netw ork rail due to issue final
reports late July/August. Discussions
regarding long term capacity planning for
BML continuing.
Review options of additional
routes w ith multiple operators,
on our radar is the east and
w est south coast routes, Kent
and London, further discussions
to take place early/mid 2015.
New east and w est routes are
now in the planning stages and
are due to go live 30 May,
Routes are currently Hasting to
Gatw ick and Bognor to Gatw ick.
Bus and Coach Services: Develop
innovative
marketing
campaigns
to
increase patronage by air passengers
and staff
Several operators have been
provided w ith postcode data. We
aspire to have initial 6 month
plans in place by June 2015.
Follow ing 3 month review s w e
expect to extrapolate these into
longer term plans. We are
looking at all options on south
coast routes and Kent to expand
staff market for early starts.
Metrobus, OFJ and Gatw ick
Flyer have all responded to
GAL's requests and are keen to
w ork w ith us. National Express
and others have to date not
responded.
To undertake QSM studies of all
bus and coach services and
w ork w ith operators and PAG to
achieve a 0.1 improvement each
year in the overall QSM score in
the calendar year.
New east and w est routes w ent live on 30
May, Routes are currently Hasting to
Gatw ick and Bognor to Gatw ick and are
funded by Gatw ick.
Currently in talks
w ith other operators for new routes to
Kent - Maidstone and Sevenoaks and
Surrey - Guildford and Woking, current
discussions are around these routes
being
funded
by
the
operators
concerned, possible go live for some
services October/November 2015. Other
operators have proposed a new route
into Kent - Ramsgate and Canterbury,
they have asked for support w ith funding
(£500.000)
The new east and w est routes currently
run by Metrobus to Hasting and Bognor
to Gatw ick have had media coverage via
BBC new s, Local paper coverage, and
current planned coverage via local radio
stations.
Bus Services: Improving the passenger
experience by achieving a quality score
of over 4.0 for all services (1 low est - 5
highest).
Bus & Coach Infrastructure : Support
our airlines to grow and deliver the best
passenger experience by monitoring
existing and future bus and coach
interchange
capacity
and
explore
opportunities
to
provide
improved
infrastructure.
Bus & Coach Infrastructure: Look for
new and existing technology to provide
information to passengers to enhance
the passenger experience
Continue to review the bus and
coach infrastructure w ith each
operator,
TFSG and PAG.
Work to develop further capacity
options during 2015 (in line w ith
the airports future business
plan). Meet w ith operators to
develop any proposals during
2015/6
Review the bus and coach
infrastructure
study
w ith
operators,
local
authorities,
TFSG and PAG, w ork w ith
operator to develop further
technology options during 2015
(in line w ith the airports future
business plan & CAA review
process).
Review quarterly QSM score, identify low
scores and w ork w ith each operator on
specifics issues and find solutions,
reporting back on all areas.
Traffic monitoring measures are in place
to record and monitor traffic flow s at both
terminals, combined w ith coach data this
allow s us to review capacity and timing
for new coach facilities, this review w ill
continue throughout 2015-6
Real-time
information
screens
are
planned to be installed for Metrobus and
National Express services. Work on
these screens for forecourt areas at both
terminals is ongoing and currently
scheduled to be in place by the end of
August 2015.
58
Strategic Priority
Actions
Com m ent
Bus & Coach Infrastructure: Work to
deliver
a
seamless
passenger
experience w hich is fully accessible to all
airport passengers
infrastructure
study
w ith
operators,
local
authorities,
TFSG and PAG, and w ork to
develop
accessibility
improvements to the A23 bus
stops (in line w ith the airports
future business plan & subject to
CAA process )
Look at alternatives and best practice to
improve the accessibility to A23 stops,
these could involve better signage,
changing drop off and pick up areas.
Aw aiting additional resource to take lead
on development proposals.
Bus & Coach Infrastructure : Achieving
a quality score of 4.5 for all surface
transport facilities on-airport (1 low est - 5
highest).
PTI areas and w ork w ith
operators and PAG to achieve a
0.1 improvement in overall QSM
score each year for a five year
period. To include local bus
stops in QSM scoring.
Monitor traffic across the airport
netw ork during 2015/6 and
report back annually to the
Steering Group. Review w ith
West Sussex CC the Highw ays
S106 obligations at agreed
intervals.
Work
w ith
the
Highw ays (England) to improve
the landscaping on the approach
to the Airport. Champion the
passenger during periods of
disruption due to major roads
w orks such as M25/M23 hard
shoulder running and A23.
To continue this activity and
update group in 2015/16
Scores w ill be review ed every quarter
and low scoring areas w ill be targeted.
Solutions and action plans to be review ed
by GAL and specific operator
To continue this activity and
update group in 2015/16
Yield management is continuing to be
maximised and updated, follow ing the
closure of car park six, new car parking
options are being provided
Work w ith transport operators to
promote public transport to key
corridors w ith high 'kiss and fly'
trip numbers by end 2015.
Develop a marketing plan w ith
operators to target key areas
during 2015/16. Develop a plan
to ensure efficient use of the
forecourt during summer 2015.
To w ork w ith the CAA w hen they
undertake their study in airport
forecourt use.
Working w ith Empark regarding forecourt
management to improve the customer
experience and maximise traffic flow s,
first meeting w ith Empark w as held in
June, it's been agreed to hold monthly
meetings
to
monitor
and
review
feedback. North terminal plans and w orks
being review ed around the forecourt
layout w ith plans to remove one of the
pedestrian crossing to free up drop off
areas.
Roads: Increase the value and efficiency
of the road netw ork by w orking w ith
Highw ay (England) Authorities to monitor
and manage existing road infrastructure
and deliver new road capacity as
required.
Car Parking: Work on optimising car
parking locations in relation to South and
North Terminal demand
Car Parking: Continue to w ork on ‘yield
management’ w ork on measures to
maximise use of the long stay car
parking and reduce need for ‘Kiss and
Fly’
Drop Off/Pick Up: Increase the value
and efficiency of our road netw ork by:
reducing the number of passengers w ho
are dropped off/picked up by private car
Surface Transport team meet w ith
Highw ays (England) on a quarterly basis,
planning meetings for the landscaping
held on a monthly basis, contingency
plans are now in place for disruption. A
contingency hand book is being produced
to share and w ork w ith.
Due to the closure of car park 6 - current
situation is, valet parking operating in
park J, M car park being used for
approved operators, car rentals has been
consulate in south terminal and plans are
in place for multi-storey car park 7 at the
north terminal.
59
Strategic Priority
Actions
Com m ent
Drop off/ Pick Up: Manage the forecourt
drop off areas to ensure efficient use of
capacity for drop off of passengers.
Taxi: Deliver the best passenger
experience by w orking w ith the on-airport
taxi operator to deliver continuous
improvement in customer experience
and consistently achieve 4.5 quality
rating (1 low est - 5 highest).
Car Rental: Deliver the best passenger
experience and improve value and
efficiency by w orking w ith the BVRLA.
Deliver
continuous
improvement
in
customer experience and consistently
achieve 4.5 quality rating (1 low est - 5
highest)
Continue to review viability of
civil parking enforcement, post 2
decisions.
Review "In car QSM" scores to
ensure w e provide continual
improvement
to
passenger
experience.
Extra forecourt marshals supporting
traffic w ardens are in place to keep traffic
moving at both north and south terminals.
QSM scores discussed at regular
meeting w ith Airport Cars, areas of low
performance are assessed, review ed and
actioned taken.
Car Rental operators on airport,
w ork w ith the BVRLA and
individual operators to achieve a
0.1 improvement year on year in
overall QSM score.
Due to car park 6 closure and the
consolidation of all car rental companies
to the south terminal, QSM scores in
certain areas have dipped, surface
transport w orking are w ith car rental
companies to identify solutions.
Car Rental: Bring forw ard a scheme to
develop efficient back up facilities
Work w ith the BVRLA &
independent
consultant
to
develop options on car rental
facilities. (in line w ith the airports
future business plan)
Car park 6 closure and the consolidation
of all car rental companies has had an
impact on this area surface transport are
w orking w ith car rental companies to
identify solutions.
Staff
Travel: Promote sustainable
employee
travel
measures
to all
employers on-airport
Host at least 2 transport
roadshow s,
review
and
update/modernise
w ebsite,
update current leaflets for 2016,
continue
to
get
external
companies to sign up to staff
travel presentations for new
starters, create new starter
packs, promote new products
and initiatives, create social
media pages
Road show w as held in March, further
mini road show s planned this year
targeting the larger company's w ithin their
crew rooms. Staff travel leaflets have
been updated and printed; these w ill be
review ed again later this year. A
document has been produced w ith step
by step instructions on how to apply for
staff
discount,
these have been
forw arded to company's
Staff
Travel:
Improving
the
attractiveness of public transport to staff
by w orking w ith operators to achieve
consistent smart card technology for all
staff discounts.
To w ork w ith operators to
explore
the
integrated
development of smart cards and
w here
possible
see
they
integrate across modes.
Both smart card and Oyster card
technology w ill be available at Gatw ick
late September, all relevant information
prior to going live w ill be sent out.
Safe and Sustainable: Improve the
attractiveness of cycling and w alking to
the airport to increase the mode share
use
Continue to market improved
facilities and develop options of
further
enhanced
cycling
facilities
New cycling facilities are planned for the
south terminal housing up to 36 cycles
w ith the use for show er units for ID
holders. New show er facilities at the
north terminal are planned currently from
3 units to 5, planned review s to move
some cycling shelters closure to Jubilee
house, subject to obtaining capital funds.
Safe and Sustainable: Build a strong
environmental, health and safety culture
through joint w orking and cooperation
w ith surface transport stakeholders
Monitor the surface transport
health and safety story board,
and w ork w ith operators to
reduce the target near miss
areas. To continue to deliver the
road
safety
audit
and
compliance
study
recommendations.
Speed checks w ith surface transport,
police and Empark have taken place in
staff car parks and perimeter road around
the airport. Regular PGI's have taken
place highlighting areas of improvement
needed along w ith reporting any near
miss incidents.
60
Section 106 Agreement Obligation 5.3:
The Company will support initiatives (such initiatives to be the subject of consultation with the Gatwick
Area Transport Forum the County Council and the Borough Council) which promote in accordance with
the Airport Surface Access Strategy the use by passengers and staff travelling overland to and from the
Airport of modes of transport other than the private car and with regard to staff travel the
encouragement and promotion of car sharing.
Section 106 Agreement Obligation 5.3.2
The funds provided for such initiatives in each calendar year from 2009 to 2015 will be based on the
sum of:


a monthly charge amounting to £10 per annum for each pass validated for entry to a staff car
park operated by or on behalf of the Company
a levy on the total supply of spaces in public car parks operated or available for operation by or
on behalf of the Company on 30 September in the preceding year at the rate per s pace of:
- £23.50 in 2009
- £24.25 in 2010
- £25.00 in 2011
- £25.75 in 2012
- £26.50 in 2013
- £27.25 in 2014
- £28.00 in 2015
Section 106 Agreement Obligation 5.3.3
Unless otherwise agreed with the County Council and the Borough Council the Company shall:


each year invest in the chosen initiatives no less than 50% of the funds provided that year and
of those carried over from the preceding year; and
by the end of the period of seven years have used no less than 50% of total funds to support
the introduction or operation or use of bus services that promise to facilitate a material increase
in the proportion of airport staff or air passengers choosing to use public transport for their
surface journeys between the Airport and neighbouring communities.
GAL has supported initiatives in 2014 which promote in accordance with their Airport Surface Access
Strategy (2012-2030) and Staff Travel Plan (2012-2020), the use by passengers and staff travelling
overland to and from the Airport of modes of transport other than the private car and with regard to staff
travels the encouragement and promotion of car sharing.
The initiatives include:
61










A Staff travel road show “Your Journey to Work” was held on 4th June 2014. This included free
cycle security marking, cycle safety checks and provided support with a range of cycle
accessories. The event was also used to introduce new bus services and Southern Rail’s smart
ticketing. The event poster was distributed on GAL’s intranet and put at various places in the
airport campus. These staff roadshows are held throughout the year and aim to promote more
sustainable means of transport to and from the airport.
Other efforts to increase awareness amongst staff include posting the Airport Surface Access
Strategy (ASAS) and the Staff Travel Plan on the intranet and producing staff travel leaflets
detailing ways to travel to work via public transport. These leaflets were available in the key staff
areas around the airport campus. Passenger travel leaflets were also available within the airport
terminals.
A study was conducted in 2012 to establish modal of transport and the passenger postcode
location. The results of the study have been used to influence transport strategy in 2014 such
as the introduction of new bus routes.
GAL has shared postcode study data with National Express and Stansted Flyer to develop
more bus routes from Essex and Kent. GAL had a number of ongoing meetings during 2014
with the coach operators, and will develop a plan in 2015 detailing what routes will be
developed.
In September 2014 Govia Thameslink Railway (GTR) replaced First Capital Connect as the
train operator. GAL worked in partnership with GTR to improve the customer journey and
encourage more passengers to travel by rail. In 2015, there are plans for Southern to be part of
this franchise.
In February 2014, GAL opened the new platform 7. This platform provides a better service for
passengers going to the Airport and unblocks a bottle neck on the Brighton line.
Two new early bus services to Gatwick from Hastings and Bognor Regis were also planned in
2014. These services are aimed at staff to arrive at Gatwick for early morning shifts. These
routes will be supported by GAL in 2015.
A new bus service, the Stansted flyer, from Stansted to Gatwick was also initiated in 2014.
The bus service from Stansted to Gatwick, the Stansted Flyer, commenced advertising taxi
services to Dartford and Swanley which are hubs for the bus network. The advertising was
funded through the Cark Park Levy
GAL continued to incentivise staff travel on public transport through staff discounts: People
working at Gatwick can save up to 43% on normal bus tickets with a Gatwick Travelcard.
People working at Gatwick can get 25% off train fares with Gatwick Staff Discount Card. It's
available to all people who are based and work at the airport and is valid on First Capital
Connect, Gatwick Express, Southern and First Great Western (to Wokingham) networks.
Car Sharing

GAL terminated its agreement with Liftshare at the end of 2014. In its place, GAL has partnered
with Carbon Heroes (online car sharing portal) to encourage staff to car share. Carbon Heroes
will manage the promotion and award prizes to incentivise the number of users. The agreement
was made on the 22nd of September 2014.
The annual Gatwick Area Transport Forum Conference was held on 17th October 2014. Surface
transport as well as the future use of rail network was also discussed at the conferenc e.
62
According to the last staff travel survey conducted in 2012, 32.2% of the staff was using public transport
and sustainable methods for their journey to work. A new staff travel survey has been scheduled for
2017. GAL’s target is to increase the number of staff travelling to work using a mode of transport other
than single occupancy car from 32.2% to 40% by the time the airport reaches 40 million passengers per
annum.
A monthly charge amounting to £10 per annum should be paid into a Car Park Levy for each pass GAL
has validated. GAL calculates this total based on the number of passes that were validated on the 30th
September of the preceding year. As of September 2013, 16,766 passes were validated. The maximum
amount of passes that were validated in 2014 was in the month of August (a total of 16,692 passes
were validated). In future it is recommended that GAL calculates the monthly charge of £10 per annum
based on the highest number of passes validated in that year.
A levy on the total supply of spaces in public car parks operated or available for operation by GAL on
the 30th September in the preceding year is also required to be paid into the Car Park Levy. The rate
per space varies per year; in 2014 the rate was £27.25.
The total number of car parking spaces as of 30 September 2013 was 33,212.
An Agreement was made between GAL, WSCC and CBC in 2011 that an element of the Car Park Levy
may be applied towards the costs of expansion of the Gatwick railway station, with a view to enhancing
the public transport links to the airport and that Agreement therefore reduces the funds available for
other public transport activities.
The S106 requires GAL, to have used at the end of seven years not less than 50% of total funds to
support bus services. The Agreement to the use of an element of the Car Park Levy to part fund the
Gatwick railway station works meant that the 50% figure may not be available. WSCC and CBC
confirmed in 2011 that they agree in principle to the spending on bus services being less than that
referred to in the 2008 Agreement provided that the Car Park Levy continues to be used to provide
enhancements to sustainable transport including public transport access to the airport and that there
are full and meaningful consultations on the spending of the available Car Park Levy.
The level of progress has been satisfactory to meet the Obligation.
It is recommended that GAL continues to implement travel initiatives to promote sustainable employee
travel to ensure it achieves GAL’s staff travel targets.
Jacobs Suggestions
It is suggested that GAL undertakes more regular staff travel surveys.
It is suggested that GAL collects feedback from staff on their transport requirements so that staff travel
needs and the initiatives are well aligned.
It is suggested that GAL reviews the staff discounts regularly so that the staff discounts schemes offer
the best value to the employees and encourage the use of public transport to travel to and from the
airport.
63
Gatwick Airport Ltd agrees with the comments and recommendations and we will continue to work
with rail & other modes to determine if improved discounts to staff can be provided to encourage
even greater use of public transport.
Section 106 Commitment:
To restrict and discourage “kiss-and-fly” and “meet-and-greet” traffic on the forecourt through a
combination of:





proactive traffic management of the forecourts;
working with transport operators and other stakeholders to promote public transport choices;
offering a range of quality, value-for-money on-airport parking products;
investigating the feasibility of implementing a road access charging scheme for the Airport; and
exploring with stakeholders the feasibility of “strategic park-and-ride” at one or more off-airport
locations.
Action Plan Action:
Continue ‘yield management’ measures to maximise use of the long stay car parking and reduce need
for ‘Kiss and Fly’.
Increase the value and efficiency of our road network by: reducing the proportion and number of
passengers who are dropped off/picked up by private car.
Effectively manage the forecourt drop off areas to ensure efficient use of capacity for drop off of
passengers.
This Action Plan Action is on track.
Yield Management
GAL continues to actively price and yield manage all its carparks to maximise use of car parking and
reduce need for ‘Kiss and Fly’. The volume of cars parked has increased by 8% in the financial year of
2014/2015 from 2013/2014. GAL uses an external partner (InventiveIT) to manage the distribution of
these prices through its own website and through 3rd party channels.
Forecourt management
In 2014, GAL increased the number of traffic wardens and marshals to reinforce the by -laws around
pick up and drop off to keep traffic moving at both North and South Terminal. A leafleting campaign was
also carried out to raise awareness.
64
GAL commissioned Mott McDonald to conduct a traffic survey in August 2014 to gain a better
understanding of traffic restrictions on the forecourt.
To encourage more passengers to use the carparks, GAL has in place a range of car parking products
that offer good value. They include Premium Parking, Summer Special (introduced 25th March 2014),
Valet Parking, Long Stay parking and Short Stay parking as well as approved off-airport parking all of
which gives passengers additional product choice. To provide customers with an alternative option for
off-airport parking with third party operators to reduce ‘Kiss and Fly’, an approved off-airport parking
scheme was created in 2014. This scheme was set up in in conjunction with trading standards, the
British Parking Association and the Local Authorities to allow bona fide companies to become
approved. This offers passengers more confidence and guidance when choosing off-airport parking. To
manage traffic on the forecourts, operators also are charged a premium for operating in the area.
GAL is also working with the rail, bus and coach operators to maintain current routes and develop
further initiatives to encourage the greater use of public transport. GAL has shared the “postcode data”
study by ARUP with National Express and Stansted Flyer to develop new routes. In 2015 GAL plans to
install new counter systems at traffic junctions to get effective counts of the types of transport as well as
Automatic Number Plate Recognition (ANPR) camera systems to get a more accurate picture of the
traffic around the forecourt and the impact of Easy Jet’s move to the North Terminal in the future.
Jacobs Suggestions
No response.
Additional performance data detailing how passengers access Gatwick
Mode
2005
2006
2007
2009
2010
2011
2012
2013
2014
Rail
25.2%
29.1%
29.0%
31.2%
33.3%
35.5%
35.8%
35.7%
34.7%
Bus /coach
6.7%
6.2%
6.1%
6.2%
6.7%
6.5%
7.9%
7.1%
6.4%
Taxi
14.1%
14.0%
14.8%
14.3%
13.5%
13.1%
14.5%
14.6%
15.7%
Private Car
51.3%
48.2%
47.7%
46.1%
45.3%
42.7%
39.7%
40.2%
40.9%
Total nontransfer
passengers
26,751,530
29,574,433
30,578,061
28,971,819
28,408,824
30,509,571
31,487,545
31,842,916
34,615,796
Note: The Public Transport share [Rail & Bus/Coach] share would have been higher had it not been for the disruption caused by the
floods in early 2014.
65
E) Land Use, Development & Biodiversity
The table below details our performance against the land use obligations and action plan actions
included in the Section 106 Legal Agreement.
Issue
Status
Com m ent on 2014
Contain, w ithin the airport boundary
defined in the Craw ley Borough Local
Development
Framew ork,
the
development necessary to support the full
utilisation of capacity available from the
Airport’s single runw ay operation, w ith the
disposition of principal land uses and
activities, including major landscaped
areas, being in general accord w ith that
described in the airport master plan.
On track
This has been superseded by the
Biodiversity Action Plan.
N/A
To review and, if appropriate, update the
Airport Landscape Strategy in conjunction
w ith the first formal review of the Interim
Master Plan.
On track
N/A
Maintain, implement and
outcomes of biodiversity
and management plans for:
On track
N/A
On track
N/A
monitor the
enhancement

On-airport w ater courses – the River
Mole, Mans Brook and Craw ter’s
Brook (in conjunction w ith the
Environment Agency);

The Company’s undeveloped land
east of the railw ay;

Brockley Wood.
And keep under review the possibility of
securing the Wildlife Trust’s Biodiversity
Benchmark Aw ard.
66
Issue
Status
Com m ent on 2014
Obligation 6 -In devising and bringing
forw ard proposals for Airport development,
the Company w ill:
On track
All planning applications have
continued to conform to the
requirements of the NPPF and w e
have adopted Best Planning
Practice.
Sustainable
development remains a key driver
and GAL has w ithin its planning
applications
fully
considered
sustainability matters such as
biodiversity, noise nuisance, air
quality, w ater quality and flooding.
GAL
have
installed
flood
attenuation schemes, managed
noise emissions and mitigation,
continued to monitor Air Quality,
undertaken
biodiversity
enhancement and creation of
valuable w ildlife habitats through
its planning applications. GAL
have employed an Ecologist to
survey and manage the airport
environment.
Gatw ick w ill continue to
adopt
Best
Planning
Practice
and
drive
sustainable design and
practice through all of it
planning
proposals.
Gatw ick w ill aspire for
habitat
protection
and
enhancement
w here
possible and continue to
explore
innovative
solutions
to
deliver
sustainable and effective
planning design and w hile
continuing to maintain and
improve the operational
efficiency of the airport.
Issue
Status
Com m ent on 2014
Annually
review
Gatw ick’s
overall
approach to biodiversity as the airport
moves tow ards securing the biodiversity
benchmark aw ard
Ongoing
Gatw ick Achieved the Biodiversity
benchmark in Nov 2014
Review
Biodiversity
Action Plans by end of
2015 and achieve recertification
to
Biodiversity
Benchmark
Aw ard.
airport-w ide
Not on
track
No specific action taken due to
internal reorganisation in Gatw ick
Airport Ltd. The airport w ide
landscaping contract has been put
out to tender.
Aw ard the landscaping
contract to the successful
bidder and develop the
strategy accordingly.
Undertake GAP analysis of baseline and
development studies
Ongoing
Survey and enhancement w ork
completed as per the Biodiversity
Action Plans
Continue to undertake
surveys and actions as
per
the
Biodiversity
Action
Plans
and
undertake
quarterly
review s w ith Gatw ick
Greenspace
Assess output of survey w ork that supports
the development of the biodiversity action
plans
Ongoing
Action Plans
surveys and actions as per
the Biodiversity Action
Plans
and
undertake
quarterly review s w ith
Gatw ick Greenspace




Have due regard to relevant national
and local planning policies and
guidance;
Attend to the visual impact of the
development in terms of its urban
design, landscaping and relationship
w ith its surroundings;
Support
its
proposals
w ith
information about the management
of any particularly significant ongoing
impacts that w ould be attributable to
the development in question e.g.
ground noise, light pollution, flood
risk, energy consumption; and
Replace or otherw ise compensate for
any loss of trees as a consequence
of the development.
2014 Biodiversity Action Plan Update
Develop and roll out new
landscape strategy
67
Issue
Status
Com m ent on 2014
Re-evaluate the biodiversity value of key
habitats at the airport on an annual basis
to inform the review of biodiversity action
plan
Ongoing
Action Plans
surveys and actions as
per
the
Biodiversity
Action
Plans
and
undertake
quarterly
review s w ith Gatw ick
Greenspace
Define a programme to w ork closely w ith
Gatw ick Greenspace to ensure the full
educational benefit of biodiversity is
realised
Ongoing
Quarterly meetings held w ith
Gatw ick Greenspace. Volunteers
encouraged. Funding granted for
part time Gatw ick Greenspace
Ranger.
Continued
part
time
funding
for
Gatw ick
Greenspace
Ranger.
Plans to initiate forest
schools w ith local school
and to hold a Gatw ick
Wildlife Day.
Define a programme that ensures all
airport partners and staff are educated in
value of biodiversity
Ongoing
Volunteering encouraged
350 volunteers).
(over
Continue to encourage
volunteering.
Gatw ick
Airport Notices to be
issued
to
encourage
volunteers
from third
parties.
Ensure that all airport development aligns
w ith Gatw ick’s landscape strategy and
provide compensation w here required
Ongoing
Ongoing. Funds used to meet
Biodiversity Action Plans.
Ongoing. Funds used to
meet Biodiversity Action
Plans.
Attain biodiversity benchmark status for
new habitats and ensure that adequate
measures are in place to secure the
retention of this
Complete
2014
Biodiversity Benchmark Aw ard
Achieved in November 2014
Retain
Biodiversity
Benchmark Aw ard
Report
performance through internal
reports
Ongoing
Continued as per 2014
Continue as per 2014.
Also hold a Gatw ick
Wildlife Day in summer
2015.
68
Gatwick Airport Ltd Biodiversity Action Plans
Section 106 Agreement Obligation 6:
In devising and bringing forward proposals for Airport development, the Company will:




have due regard to relevant national and local planning policies and guidance;
attend to the visual impact of the development in terms of its urban design, landscaping and
relationship with its surroundings;
support its proposals with information about the management of any particularly significant
ongoing impacts that would be attributable to the development in question, e.g. ground noise,
light pollution, flood risk, energy consumption; and
replace or otherwise compensate for any loss of trees as a consequence of the development.
Jacobs Verification Result
GAL has continued to adopt Best Planning Practice and drive sustainable design and practice in 2014
in the planning applications and proposals reviewed.
The planning statement for a restaurant and drive thru development for KFC was submitted as an
example of compliance with having due regard to relevant national and local planning policies. The
statement refers to the following plans and policies:



National Planning Policy Framework (NPPF)
Crawley Borough Local Development Framework Core Strategy
Saved Policies of the Crawley Borough Local Plan
69


Development at Gatwick Airport Supplementary Planning Document
Sustainable Designs Supplementary Planning Guidance Note 14
It is GAL’s standard practice to refer to policy documents (such as Crawley Borough Council Local
Plan, National Planning Policy Framework (NPPF) and Planning Practice Guidance), the S106
agreement, the Gatwick Master Plan and Decade of Change Sustainability Strategy to inform and guide
the design of projects, driving sustainable design as appropriate for each project.
The planning statement for the KFC drive thru is also an example of compliance with attendance to the
visual impact of the development in terms of its urban design, landscaping and relationship with its
surroundings. This has been met in the following ways:



The planning statement states that pre-application advice was provided by Gatwick Airport
regarding aerodrome safeguarding and that this influenced the design of the proposed grass
roof and the landscaping scheme.
The planning statement provided also appears to address design and landscaping
considerations and discusses relevant policy.
The planning application was supported by:
- Design and access statement
- Landscape and visual appraisal
The obligation to support its proposals with information about the management of any particularly
significant ongoing impacts that would be attributable to the development in question e.g. ground noise,
light pollution, flood risk, energy consumption has also been met in the planning statement for the KFC
drive thru as detailed below.
The planning statement states that pre-application advice on the scope and content of the Transport
Statement was discussed with West Sussex County Council.
The planning application was supported by:



Transport statement
Tree survey and Arboriculture Impact Assessment
Ecological Reports
In general, the environmental matters considered by GAL in planning proposals include:











Energy and water efficiency measures
Waste Recycling
Flood Risk
Managing and controlling Surface Water run off
Impacts on Ecology / Habitats
Landscape and Visual Impacts including lighting and protection of trees
Sustainable Transport Patterns, Traffic Impacts and Access
Noise impacts
Air Quality impacts
Economic benefits (e.g. job creation)
Construction Impacts (including minimising construction waste)
70
Where required, a screening assessment is undertaken to identify the possible environmental effects of
the proposed development and evaluates whether effects are likely to be significant as to require the
preparation of an Environmental Impact Assessment. The screening assessment of a new hangar
development was provided as an example. In addition to the screening reports, various environmental
surveys and studies are also conducted where necessary.
GAL also evaluates, replace or otherwise compensate for any loss of trees as a consequence of a
development where possible. This was evident in replacement planting proposals for the KFC drive thru
for a proposed development submitted as part of a planning application in 2014.
The Planning Statement for the KFC drive thru also notes that site meetings were held with council
officers in 2014 to discuss trees on site. It further st ates that the draft proposals were provided to
council officers for discussion.
Evidence sited:



Desktop study and phase habitat survey – October 2012
Amphibian Survey – October 2012
Correspondence with the council regarding replacement planting options
To ensure that GAL delivers sustainable and effective planning design while maintaining safe
operational efficiency of the airport, GAL’s Safeguarding team are also involved in the planning
process, their role is to review proposals to ensure compliance with aerodrome safety guidelines.
Monthly meetings are held between the safeguarding team and GAL’s planning departments during
which ongoing planning applications and issues are discussed. In addition to monthly meetings both
teams interact regularly and work collaboratively to resolve any potential issues.
The level of progress has been satisfactory in meeting Obligation 6.
As no formal guidance document (manual or check list) has been developed, it is recommended that
GAL formalises the environmental planning practice adopted at GAL making reference to policy
documents (such as Crawley Borough Council Local Plan, National Planning Policy Framework and
Planning Practice Guidance).
Jacobs Suggestions
It is suggested that GAL develops guidance manual or document that details how GAL will adopt the
Best Planning Practice at Gatwick.
It is suggested that guidance documents are develop to provide additional guidance on aerodrome
safeguarding restrictions for third parties submitting planning proposals.
The Airport Operators Association (AOA) issued some generic safeguarding guidance documents a
number of years ago that are aimed at developers, Local Planning Authorities and others and covered
various elements of aerodrome safeguarding. As these documents are some years old, Gatwick Airport
Ltd approached the AOA earlier this year about updating them.
71
A working group has been organised by Gatwick Airport Ltd which comprises of Safeguarding Officers
from other airports and is working with the AOA to update all of the advice notes and will devise
additional ones as appropriate. When these advice notes have been published they will also appear on
the new ‘Airfield Operations’ area of the Gatwick Airport webs ite which can be viewed by the public.
With reference to specific advice to Gatwick Airport, each site has to be assessed on an individual basis
with regard to aerodrome safeguarding restrictions. It would therefore not be practical to issue Gatwick
Airport specific advice notes as each airport tends to use the AOA advice and recommend that the
developers / Local Planning Authorities along with other third parties contact the aerodromes directly for
specific advice.
Gatwick Airport Ltd provides a pre application safeguarding advice service for free to both the company
and third parties and will continue to do so. This will be mentioned on the new Airfield Operations area
of the airport website, as is currently the case on the existing airport website.
Gatwick Planning Team will produce a Planning Briefing Note on how planning needs to be considered
for GAL planning applications. However it is considered by GAL that it would not be pragmatic to
produce a GAL Planning 'Manual' as Planning already follows the set National Planning and Local
Planning best Practise Guidance. Planning Guidance regularly changes and such changes in planning
practice would mean that a manual would be quickly superseded, plus planning practice is subjective
by nature. GAL has planning experts who are integrated through the business and are able to advise on
a case by case basis of the planning issues involved in proposed developments. This approach has
proven successful for GAL and this currently allows planning to be part of the propos ed development
throughout the schemes life cycle therefore enabling and holistic and more sustainable planning
approach to be adopted.
Section 106 Agreement Action Plan Action
Develop and roll out new airport-wide landscape strategy
Jacobs Verification Result
As part of GAL’s Biodiversity Management Action Plan, an action had been set to ‘Develop and roll out
new airport-wide landscape strategy’. This was due for completion between 2012 and 2014.
GAL has not yet developed a landscape strategy for the airport. This has been delayed as there has not
been clear ownership to develop this strategy until recently. Although a landscape strategy was not in
place, a number of initiatives were on-going in 2014 to enhance biodiversity at the airport.
Tom Simpson, the People and Wildlife Officer who joined in late 2013, has improved GAL’s community
engagement and staff involvement. Since beginning his role Tom has engaged over 400 volunteers
(including GAL staff) in carrying out tasks in GAL’s biodiversity areas, which comes to around 2000
hours of man power.
In April, GAL entered a partnership with the Sussex Biodiversity Records Centre, centralising all of
GAL’s biological data, both historical and present day.
72
GAL’s ecological monitoring has been even more extensive in 2014. GAL hosted its very first ‘Gatwick
Wildlife Day’, engaging the local community, combining the forces of local experts and helping to bo ost
its biodiversity records for the area.
A new species was discovered at Gatwick in the North West Zone; a well-established population of
Long-horned Bees (Eucera longicornis). This is a priority species for conservation in the UK and it is
restricted to a few sites in the south. GAL plan to conduct Long-Horned Bee counts in the summer of
2015.
GAL continued to increase its Biodiversity Gatwick Blog readership by raising the profile of the blog on
social media and internal communications.
GAL has continued to progress with the two Biodiversity Action Plans, one for Gatwick’s North West
Zone, and the other for the Land East of the Railway Line. GAL continues to seek advice and help from
local conservation groups, natural history societies, two Wildlife Trusts and individual industry experts.
Local businesses and the community are still engaged through the Gatwick Greenspace Partnership
and airport staff continues to volunteer for habitat works, invasive species removal and wildlife surveys
and recording in summer.
In December 2014, GAL was awarded the Wildlife Trusts Biodiversity Benchmark Award in recognition
of the business’ commitment to maintaining and enhancing the biodiversity on airport landholdings.
GAL will apply for the Big Biodiversity challenge in 2015 which requires an evidenced and reviewed
action that improves biodiversity and ecological habitat in the local environment and go beyond normal
business practice or predetermined planning and construction conditions.
By the end of 2015, GAL plans to produce a landscape strategy. This will be titled Network
Management Plan and will detail landscape and wildlife design guide, maintenance specifications and
how local environmental/landscape initiatives will be supported.
GAL will take a three stage approach to developing a landscaping strategy for the airport external
areas.
1)
Maintain
Gatwick has a clear grounds maintenance schedule of works that is designed to ensure that areas
are maintained and prevented from deteriorating as a result of any airport related activity. This will
be managed through a contract and clearly specified schedule of works. Land will be clearly
identified through a map and various areas will be defined and managed in accordance to their
classification.
In 2015 GAL also plans to seek expressions of interest from companies to provide grounds
maintenance (grass cutting, arboricultural, shrub bed maintenance, hedge cutting, weed spraying
on hard areas, conservation works, planting of the landside areas), arboricultural services and
highway verge maintenance to the airport land.
2)
Protect
Protect GAL recognises the unique location of Gatwick and work and support several key partners
to ensure that it protects the vast array of species and habitats that are found in the Gatwick estat e.
GAL will identify conservation areas and actively record and monitor key indicator species
activities. These events and support will be largely supported by the Gatwick working community
73
via volunteer days and will be regularly reported through the company social media site ‘yammer’
and the ‘biodiversitygatwick.blogspot.com’.
3)
Develop
GAL understands the need to not solely maintain but the need to truly manage and develop the
land that it considers itself as ‘steward’ of. GAL plans to complete the final part of the landscaping
strategy with the retender process built around development and innovation. This will link to
engagement with more partners and local agricultural universities to ensure that it remains
connected to the developments and research in this area.
As GAL does not have a landscape strategy in place this year, the Action Plan Action is not on track.
No formal landscape strategy has been put in place, it is recommended that GAL develops a landscape
strategy as per the three stage approach detailed above and track its progress against the strategy in
2015.
Jacobs Suggestions
It is suggested that GAL develops a list of actions to be completed as part of the landscape strategy.
We agree with these comments and we have already instructed an independent auditor to review
progress against the current plan, define a new landscape management plan and will also conduct
quarterly audits against our commitments. The first audit is schedul ed for November whereby it will
benchmark progress of the existing supplier and also review against current external commitments.
New contract will ensure alignment and monthly reporting against progress of the Section 106
agreement.
A list of actions and progress against actions will be reviewed and circulated in December as part of the
close of the existing contract and preparation for the new contract start in January.
74
F) Community & Economy
The table below details our performance against the community and economy obligations and
action plan actions included in the Section 106 Legal Agreement.
Issue
Status
Com m ent on 2014
Obligation
7.1.1 -To nominate (in
accordance w ith the terms of the Gatw ick
Community trust deed) tw o persons to be
considered for appointment as trustees by
the board of the Community Trust;
Ongoing
£194k w as paid to GACT in
2014 and grants w ere given to
149 local charities and
community groups totalling
over £173,000. Tw o larger
grants of £5,000 each w ere
aw arded to Craw ley projects.
Craw ley United Reformed
Church received a conditional
offer tow ards its regeneration
project for the church buildings
and Craw ley Sea and Marine
Cadets w ere aw arded a grant
of £5,000 to enhance the
w ashroom facilities for the
boys.
GAL continues to meet its grant
obligations and w ill be providing
£200K to GACT in 2015. In
terms of future funding, GAL is
w orking w ith Craw ley Borough
Council and West Sussex
County Council to ensure that a
continuation
of
the legal
agreement and contributions to
GACT continue for 2016 and
2017.
Obligation 7.1.2 -To pay to the Community
Trust all revenue received by the Company
as a result of infringements by aircraft of
departure noise thresholds imposed by the
Government.
Obligation 7.1.3 -To pay to the Community
Trust no later than 30 April in the year 2009
and no later than 31 January in the years
2010 to 2015 inclusive:
-£130,000 in 2009
-£170,000 in 2010
-£176,000 in 2011
-£182,000 in 2012
-£188,000 in 2013
-£194,000 in 2014
-£200,000 in 2015
Obligation 7.2 -In each calendar year up to
and including 2015 to support the
Greenspace Partnership either financially or
in value terms to a figure that is the lesser of:
 20% of the total sums paid to the said
Partnership for the purposes of its
activities in the tw elve months ending 31
March in the year in question by local
authorities; and
 Tw elve thousand five hundred pounds
(£12,500)
 SAVE that this Obligation shall determine
absolutely if annual local authority
support should reduce to a sum less than
Tw enty five thousand pounds (£25,000).
Work in partnership w ith key stakeholders to
develop and agree a planned programme of
w ork w hich delivers environmental and
educational activities that contribute to the
quality of life of the local area and maximises
the Airport’s positive impact on its
community.
During 2014, Gatw ick Airport
Limited (GAL) continued to be
represented on the Board of
Trustees, taking an active part
in the w orkings of the Trust
and is now one of the
authorised signatories for
grant cheques.
On track
The value of our relationship
w ith GGP has gathered
momentum. This has been a
factor in achieving the
Biodiversity Benchmark Aw ard
this year. The Wildlife Ranger
plays a vital role in our
community
engagement
programme and indeed staff
engagement.
In 2015 w e
secured a new vehicle for
GGP.
To continue to meet our
obligations and to share w ith
staff and the local community
the w ork of GGP particularly in
and around Gatw ick. To this
end mention w ill be made in a
forthcoming
community
new sletter.
On track
the Community Action Plan
N/A
75
Issue
Status
Com m ent on 2014
Develop an airport employment strategy by
31/12/2008 and review it no less frequently
than every three years. The strategy w ill
inform and co-ordinate forw ard planning on
employment issues betw een the Company
and its key business partners (airport and
public sector), focusing on:
On track
This has been superseded
by the Community Action
Plan
N/A
On track
Plan
N/A
To maintain a proactive approach to
engaging key local authority stakeholders
in programmed discussions about matters
of mutual interest, w ith particular emphasis
on the Airport’s current operation and
future prospects.
On track
Plan
N/A
Report annually such information on
employee numbers as is readily available
from the company's databases, and to
support future review s of the airport
masterplan and airport surface access
strategy w ith appropriate surveys of the
size and character of the airport w orkforce
On track
Plan
N/A

Maximising the benefits of links
betw een education to employment;
 Assisting in the recruitment and
retention of staff;
 Establishing
a
culture
of
skills
development across the airport;
 Understanding
skills
gaps
and
developing plans to address them.
Work w ith relevant partners in the local
and regional economy in order to improve
understanding of the airport’s economic
role, and inform opportunities to maximise
its economic benefits in the region.
2014 Community Action Plan Update
Issue
Status
31. Produce a community plan that
identifies Gatw ick’s role in the community
Complete
2012
The
Community
Engagement
team have been formalising
charity
and
sponsorship
strategies w ith a view to
delivering these in 2015.
The
Community
Engagement
team
continues to grow w ith
greater
resource
to
deliver
the
plan
throughout 2015.
76
Issue
Status
32. Work w ith airport partners to develop
an airport-w ide approach to community
support
Ongoing
We have hosted a number of
charitable activities throughout
the year to ensure w e have an
airport-w ide approach. We fully
support the British Legion w ith
their Poppy Appeal and in 2014
approx. £29,000 w as raised
across the airport. This could
not be achieved w ithout the
valuable input and support of
our airport partners.
Other
examples include w elcoming
Pudsey to Gatw ick Airport in
support of Children In Need and
facilitating their entertainment for
passengers and airport w ide
fundraising. On this occasion it
w as undertaken w ith food and
beverages kindly provided by
concessionaires,
volunteers
from
airlines
etc.
This
demonstrates a collaborative
approach to activities.
In
2015 w e intend
extending our activities
beyond the airport to
supporting
local
community events such
as celebrations in Horley
and Craw ley festival.
33. Support local businesses through Meet
the Buyers programme
Ongoing
The 2014 Meet The Buyers
event w as a success and
continues to grow .
Unchanged from 2014 w ill continue to support
the Meet the Buyers
event
and
are
sponsoring
additional
events to encourage
closer
w orking
relationships w ith local
businesses.
34. Launch Gatw ick’s food share scheme
to support local homeless charity
Complete
2012
Discontinued.
N/A
35. Define a programme to w ork w ith
Gatw ick Greenspace to deliver community
and environmental activities that the airport
and its partners can support
Ongoing
Promotion
of
the
Gatw ick
Greenspace Partnerships “w ork
for w ildlife” days as a team
building
exercise
and
encouraging staff to engage w ith
GGP have proved successful in
2014. Publishing conservation
schedules
has
generated
interest and permitted staff to
plan in advance.
We w ill continue to build
on the progress made in
2014 but w ith a view to
extending
the
educational visits w here
pupils can participate in
forest school sessions.
77
Issue
Status
36. Deliver a programme of charitable giving
led and supported by Gatw ick employees
and passengers
Ongoing
We have enjoyed a very
successful w orking partnership
w ith our three charities: The
Chestnut Tree House, Cancer
Research UK and Gatw ick
TravelCare.
Through
the
replacement and re-branding of
our charity globes across the
airport w hich collect donated
foreign currency from our
passengers and staff, w e have
raised over £43,000 for our
charities. At the Chestnut Tree
House Business Aw ards Gatw ick
Airport w ere winner of Fundraising
Team of the Year 2015 w ith it
being reported that the Gatw ick
Team raised nearly £37,000 for
the children's hospice. Similarly
Cancer Research confirms nearly
£30,000 has been received from
Gatw ick since w e started
fundraising for them. In respect of
both charities a significant element
of the funds raised has been
achieved by staff fundraising.
Due to the success of the
charity partnerships and to
build further on the w ork
achieved in 2014 w e have
extended the partnerships
for a further year and are
looking forward to working
w ith our charities in 2015.
Additionally, w e intend
establishing a Gatw ick
Airport Community Board
to
grant
community
funding to help projects
and good causes local to
the airport.
37. Create a programme of employee
volunteering that directly benefits the local
community
Ongoing
Aw areness of our volunteering
programme has continued to build.
We have identified opportunities
for volunteering, particularly w ith
our charity partners, and promoted
these w here possible.
Later
in
2015
(operationally
quieter
period) w e propose a
further targeted campaign
to increase volunteering.
We w ill also look at
benchmarking
the
activities.
38. Create a plan w ith the Gatw ick
Community Trust to deliver an enhanced
programme of community support
Complete
2012
The benefit of having a Board
Member representing Gatw ick has
facilitated a closer w orking
relationship. We have created
specific GACT pages on both the
Gatw ick w ebsite and the intranet.
The
Gatw ick
representative on the
Board is committed to
delivering a programme of
community support and
w e w ill continue to w ork
closely w ith her.
39. Define community
progress
KPI’s and track
Ongoing
Community
programme
implemented as detailed in this
report.
Continue
to
report
community engagement
programme.
40. Report progress through annual reports
and via Gatw ick’s w ebsite
Ongoing
In addition to the reporting referred
to in 2014 w hich w as undertaken,
w e also report to GATCOM
quarterly and the range of
reporting has been extended in
respect of community engagement
activities.
As mentioned, in 2015 w e
are introducing a bi-annual
new sletter to update the
residents around Gatw ick.
The initial edition w ill be
delivered to c425, 000
households. In 2015 w e
w ill
also
look
to
benchmark.
78
2014 Local Economy Action Plan Update
Issue
Status
51. Identify a local economic engagement
programme
Complete
2012
We continued to w ork w ith
business representative groups
including
Gatw ick
Diamond
Business,
Gatw ick
Diamond
Initiative, and Manor Royal BID.
We w idened our scope to
include briefing & netw orking
w ith over 30 business groups
across the region, particularly
regional branches of the British
Chambers
of
Commerce,
Institute
of
Directors
and
Federation of Small Businesses
Maintain
the
activity
begun in 2014, ensuring
that our netw ork in the
business community is
w ell briefed on our plans
& policies in a w ay w hich
their memberships find
meaningful.
52. Maintain direct relationships w ith
Government, and national, regional & local
partners to ensure Gatw ick’s economic
value is recognised and realised
Ongoing
During 2014, Gatw ick Airport Ltd
Management continued to meet
w ith
Treasury,
DfT,
BIS,
DEFRA, Home Office, London
Assembly and Local Authorities
to brief them on matters of
mutual
interest.
Met
parliamentarians throughout the
year. Visits by Aviation Minister,
key advisors and local MPs.
During 2015 GAL w ill
continue to meet w ith
central, local and London
Government officials and
elected representatives
to discuss areas of
mutual interest/concern.
The CEO report w ill
continue to be included
quarterly
at
the
GATCOM forum.
53. Work w ith local partners through the
Craw ley LEAG, and other partnership
groups
Ongoing
We continued our representation
on these boards.
To
continue
our
representation on these
boards/groups, ensuring
meaningful input from
the airport.
54. Facilitate discussions betw een the
business and airline community
Ongoing
We have continued to w ork w ith
the airline community through
supporting
their on airport
charitable activities.
We w ill continue to
identify routes to w ork
more
positively
and
strongly w ith the airline
community.
55. Support innovation in local business
through sponsorship of programmes such
as the Gatw ick Diamond business aw ards
Ongoing
We maintained our sponsorship
of key regional activity, including
Gatw ick
Diamond
Business
Aw ards, Young Start Up Talent,
STEMFEST, First Legoleague,
GDB car & Gatw ick Diamond
Charity Dinner.
To maintain our existing
engagement, and find
new w ays to support the
local
business
community
&
skillsbased activity.
79
Activity
Status
56. Review the local economic impact of
major framew ork suppliers
Complete
2012
The 1st local supplier survey
w as completed and a follow up
issued. The importance of this
w as also presented at the
annual Supplier Day to our key
1st tier suppliers. 2nd / 3rd tier
suppliers invited for 1st time.
Increased support from our local
supply base through inviting to
support at presentations and
host a stall at Meet The Buyer.
develop the survey and
through development of
a supplier relationship
program
ensure
this
agenda
is
shared
throughout their supply
chain.
57. Seek to continually improve the Meet
the Buyers programme to make Gatw ick’s
supply chain more accessible to local and
regional firms
Ongoing
We continue to attend the MTB
and
now
meet w ith the
organisers
to
ensure
that
Gatw ick
is
matched
w ith
suppliers w here opportunity may
be realised. As above, have
extended the invite to our Tier 1
suppliers to host a stand to
ensure they are promoting the
local economy for all w orks
conducted / w on at Gatw ick.
Published an article in Supply
Management
promoting
the
achievements
of
our local
procurement policy.
To
extend
the
commitment to the event
by encouraging airlines
and
retail
concessionaires
to
participate. To publish
further articles in local
journals
to
promote
opportunities / stories at
GAL.
58. Embed sustainability criteria
Gatw ick’s procurement processes
into
Complete
2012
This criterion is addressed and
applied w here relevant.
Where
relevant,
w ill
ensure w hole life costs
are
considered
to
support realisation of
benefits associated w ith
sustainable goods and
services.
59.
Share
relevant
and
available
information w ith stakeholders as required,
develop KPI’s highlighting the use of local
suppliers by the airport and it’s key
partners
Ongoing
Tw o local supplier surveys have
been
conducted,
regular
provided
input
to
Airport
Commission to support them in
developing their case for a 2nd
runw ay
develop the survey and
through development of
a supplier relationship
program
ensure
this
agenda
is
shared
throughout their supply
chain.
60. Report performance internally and
externally through relevant groups and
annual reports
Ongoing
We have continued to utilise the
'Giving Something Back' email
address and Yammer group for
our staff to share information
about our community w ork.
identify w ays to report on
our community activities.
80
G) Water Quality & Drainage
The table below details our performance against the water quality & drainage obligations a nd
action plan actions included in the Section 106 Legal Agreement.
Issue
Status
Com m ent on 2014
The
Company’s
approach
to
the
management of the Airport’s surface and
foul w ater assets w ill be described in a
Water Quality and Drainage Action Plan,
produced and review ed in accordance w ith
the Action Planning Obligation. The
Company’s annual monitoring report w ill
review the delivery of the action plan.
The Company
w ill maintain regular
dialogue w ith the Environment Agency,
Thames Water and other key stakeholders
and to ensure mutual understanding of
drainage, flood risk and w ater quality
issues occurring w ithin, or potentially
emanating from the airport.
The Company w ill monitor and report
annually on:
 A
w ater
chemistry
monitoring
programme
(including
Biological
Oxygen
Demand
and
Chemical
Oxygen Demand);
 Biological monitoring;
 Compliance w ith relevant w ater quality
management MDIs
and legislative
requirements; and
 Discharge rates from the Airport’s main
pond (Pond D).
On track
the Water Action Plan
N/A
On track
N/A
On track
N/A
2014 Water Quality & Consumption Action Plan Update
Issue
Status
Com m ent on 2014
91. Define Gatw ick’s approach to flood
management and mitigation
Complete
2012
Gatw ick
Stream
flood
attenuation project completed
and handed over in November
2014. In addition to improve
airport resilience follow ing the
December 2013 floods a number
of additional flood protection
w orks
w ork
initiated
and
completed during 2014 including
substation flood protection, river
dredging, IT system stand-by
generation
Q6' Strategic Attenuation
scheme, surveys planned to
determine best location for
attenuation.
.
81
Issue
Status
Com m ent on 2014
92. Develop a w ater map show ing
Gatw ick’s w ater consumption profile
across the airport
Complete
2013
The consumption map has been
updated and w here possible
enhanced.
Update consumption map
file;
request
additional
manual
readings/additional
metering to improve data.
Develop a monthly report to
trend w ater consumption by
area.
93. Continue to support the delivery of
the UMFAS
Complete
2013
Continued to support EA on
other
elements
of
UMFAS
including supporting planning
processes
and
financial
contributions
Continue to support EA on
other elements of UMFAS
including
supporting
planning
processes
and
financial contributions
94. Implement a rolling programme of
leak detection and repair
Ongoing
The leak detection survey of the
Northern
netw ork
w as
undertaken, no significant leaks
w ere identified; overall GAL
w ater consumption reduced.
A leak detection survey w ill
be carried out on the 'North
Terminal' w ater netw ork.
95. Create an action plan to w ork w ith
partners to reduce w ater consumption
Ongoing
We have continued w orking w ith
our w ater supplier, w ater audit
specialist and civils maintenance
partners to identify and repair
leaks.
Maintain
approach
of
w orking w ith our w ater
supplier,
w ater
audit
specialist
and
civils
maintenance
partners
to
identify and repair leaks.
96. Investigate further use of grey
w ater / rainw ater recycling
Ongoing
Projects continue to assess
w hether grey w ater recycling or
rainw ater harvesting is viable on
an individual basis subject to
there being a suitable use for the
quantities of w ater w hich could
be collected and reused.
Continue
individually.
97. Influence development processes
to increase the use of SUDS
Ongoing
Gatw ick Stream Flood alleviation
project has been completed and
is operational.
Use of SUDS w ill continue
to be investigated on a
project by project basis.
There are ongoing plans to
carry out maintenance on a
number of the ponds, rivers
and ditches around the
airfield during 2015.
98. Maintain operational performance
of the drainage ponds and system to
ensure compliance w ith discharge
consents
Ongoing
D pond refurbishment project
3
complete. 100,000 m polluted
w ater lagoon, complete fully
operational. Environment
Agency proposed D pond
consent discussions ongoing,
this w ork has been delayed by
addition w ork burden on EA
caused by December 2013
floods.
Complete discussions w ith
Environment
Agency
regarding updated D pond
consent/
operating
procedure.
to
assess
82
Issue
Status
Com m ent on 2014
99. Continue to improve w ater
consumption monitoring and targeting
processes
Ongoing
We have adopted a BMS
integrated
piece
of
M&T
softw are and have started to
connect w ater meters installed
as part of new projects onto this
system.
Continue w ith the approach
to connect new
w ater
meters
onto
the
BMS
integrated M&T softw are
system.
100. Report performance through
internal governance processes and
externally via stakeholder groups,
w ebsites and annual reports
Ongoing
We
have
monitored
and
internally
reported
w ater
consumption monthly against
the 2014 - 2015 target.
We w ill be monitored and
reported monthly internally
(MCR) and the results w ill
be published externally as
part of the annual Decade of
change report.
Additional Performance Data
Metric
2006
2007
2008
2009
2010
2011
2012
2013
2014
Water
Consum ption
(m 3)
953,457
1,007,662
1,058,000
1,059,141
956,539
754,599
718,369
700,902
655,064
Aircraft de-icer
application (l)
N/A
682,238
1,201,914
1,579,452
2,351,289
453,851
1,092,700
2,016,523
553,015
De-icer
recovery (l)
N/A
211,355
235,800
624,900
526,900
86,500
219,900
339,804
79,200
% De-icer
recovered
N/A
31
20
39
22.4
19.1
20
17
14.3
Reported fuel
spills
N/A
58
36
38
49
79
77
21
23
Upstream BOD
(m g/l)
4.74
3.03
2.85
3.16
2.975
3.17
3.46
21.9
2.76
Dow nstream
BOD (m g/l)
2.66
2.28
2.77
2.69
5.693
3.21
3.88
8.73
2.16
Yearly average
at m ain outlet
(m g/l)
3.53
3.65
6.93
20.03
76.473
29.12
4.26
137
6.057
NOTE: The severe winter of 2013 impacted the operation of the airfield causing the volume of aircraft anti -icing chemicals to be more
than doubled when compared to 2012 applications (1,000,328 litres – 2,016,523 litres). This high volume of applied anti-icing chemicals
exhausted the airports waste anti –icer storage / treatment capacity, in consultation with the Environmental Agency, the airport made
a number of discharges to the River Mole from D pond that were more highly contaminated than normal, this is reflected by t he outlet
BOD figures for D pond.
83
H) Waste
The table below details our performance against the waste management obligations and action plan
Issue
Status
The
Company’s
approach
to
the
management of the content and quantity of
third party w aste w hich its contractors
collect for disposal, and of that w hich
arises from its ow n operational activities
and construction sites, w ill be described in
a Waste Management Action Plan,
produced and review ed in accordance w ith
the Action Planning Obligation and
informed by information obtained, and
progress, in preceding years. Delivery of
the plan, w hich w ill place particular
emphasis on reducing tonnage to landfill,
w ill be review ed in the Company’s annual
monitoring report.
Gatw ick Airport w ill monitor and report
annually on:
• Total w aste arising (tonnes);
• Waste per passenger;
• Percentage recovered – recycled/energy
recovery; and
• Percentage disposed.
Com m ent on 2014
On track
the Waste Action Plan.
N/A
On track
the Waste Action Plan.
N/A
2014 Waste Action Plan Update
Status
Com m ent on 2014
81. Define airport w aste
Issue
Complete
2012
The w aste streams reported
against
operational
w aste
targets are detailed in the
reporting data
N/A
82. Review airport w aste streams to
identify areas for continual improvement
Complete
2013
We completed a w aste analysis
project in Feb 2014. This has
given us a comprehensive
understanding
of
the
composition and nature of our
operational
various
w aste
streams.
N/A
83. Install new terminal bins to maximise
recycling levels w ithin the terminals
Complete
2013
Initiative w ith main Food &
Beverage retailers to increase
food
w aste recycling and
general w aste segregation
Review w aste charges in
line w ith 'producer pays'
philosophy to encourage
reduce
&
reuse
behaviour.
84
Issue
Status
Com m ent on 2014
84. Maximise recycling levels from GAL
operations through improved facilities and
staff communications
Ongoing
GAL continued to maximise
recycling
levels
from
its
operations through improved
facilities
and
employee
communications.
Helistrat
Management
Services
w as
appointed to undertake a w aste
stream analysis, the findings
from this analysis w as reported
in February 2014 and provided a
number of
opportunities to
further
increase
recycling
performance at the airport.
be sw itching to w aste
contractor Veolia that w ill
incinerate the Category 1
w aste
w hich should
improve GAL diversion
from
landfill
rates.
Gatw ick Airport Ltd. w ill
also reissue the relevant
Gatw ick Airport Directive
detailing
the
w aste
facilities and services
provided by the airport
together w ith on-site
discussions w ith onairport
retailers
to
increase aw areness.
85. Implement annual initiatives w ith retail
partners to improve w aste management
processes
Ongoing
Weekly meetings and updates
via MCR. (Managing Corporate
Responsibility – internal GAL
governance meeting)
As per 2015 – continue
w ith this activity.
86. Implement annual initiatives w ith airline
partners to maximise recycling w hile
ensuring
compliance
w ith
relevant
legislation
Ongoing
Initiative w ith main Food &
Beverage retailer to increase
food
w aste recycling and
general w aste segregation.
Review w aste charges in
line w ith 'producer pays'
philosophy to encourage
reduce
&
reuse
behaviour.
87. Implement annual initiatives w ith
construction partners to improve w aste
management processes
Ongoing
SWMP
(Site
Waste
Management
Plans)
have
remained
a
contractual
requirement despite the EA
removing them from legislation.
To improve aw areness
amongst the contractors
and project teams of the
w aste recycling targets
and to report on a
general basis so teams
understand
their
performance.
Project type has influenced the
amount
of
recycling
of
construction w aste w hich has
taken place during 2014 w ith
targets for excavated w aste and
mixed construction w aste not
being achieved.
88. Continuing engagement across the
industry, through groups like sustainable
aviation, to drive best practice here at
Gatw ick
Ongoing
Weekly and monthly meetings
w ith Biffa ongoing.
Continue meetings w ith
Sustainable
Aviation
group
89.
Maintain
w eekly
and
monthly
monitoring process w ith w aste contractor
to drive improved performance
Ongoing
Weekly meetings and updates
via MCR.
Continue as per 2014
85
Issue
Status
reports
Ongoing
Com m ent on 2014
Performance
sustainability report
w ithin
Continue reporting w ithin
sustainability report
Additional Performance Data
Metric
2006
2007
2008
2009
2010
2011
2012
2013
2014
Total w aste (t)
20,080
15,960
12,290
10,177
9,685
9206
8803
9,315
9,803
Sent to landfill (%)
75.8
78.1
73.4
62.1
*
30.4
10
9.3
20.4
Recycled (%)
24.2
21.9
26.6
37.9
41
54.6
40
38.7
40.29
Waste per passenger (kg)
0.59
0.45
0.36
0.31
0.31
0.27
0.26
0.26
0.257
S106 Agreement Commitment:
The Company’s approach to the management of the content and quantity of third party waste which its
contractors collect for disposal, and of that which arises from its own operational activities and
construction sites, will be described in a Waste Management Action Plan, produced and reviewed in
accordance with the Action Planning Obligation and informed by information obtained, and progress, in
preceding years. Delivery of the plan, which will place particular emphasis on reducing tonnage to
landfill, will be reviewed in the Company’s annual monitoring report.
Action Plan Action:
Maximise recycling
communications.
levels
from
GAL operations
through improved facilities
and employee
This Action Plan Action is on track.
GAL has continued to maximise recycling levels from GAL’s operations through improved facilities and
employee communications.
The following was carried out in 2014:
GAL commissioned Helistrat Management Services to undertake a waste stream analysis, the findings
from this analysis was reported in February 2014. This analysis outlined a number of opportunities to
further increase recycling performance at the airport. These opportunities and initiatives will help GAL
work towards attaining its Decade of Change 2020 target to: ‘generate no untreated waste to landfill
and achieve a 70% recycling rate’.
86
GAL commenced a separate study in October 2014 to review waste recycling performance by retailers
and passenger plastic waste recycling. The study identified opportunities to improve recycling by
providing more food waste bins to improve segregation of food waste and recyclables and introducing
signage to clearly identify bin types to aid recycling.
In 2014, GAL planned a number of initiatives to be rolled out in 2015 to further improve awareness of
waste management to retailers, with the aim to increase recycling at the airport. These initiatives
included:




Re-issuing the Gatwick Airport Directive (GAD) – Airport Waste & Recycling Management. This
GAD outlines the waste facilities and services provided by GAL and the requirements to ensure
good segregation, storage and disposal.
Delivering further Toolbox talks to GAL retailers to increase awareness of waste management
at GAL.
Including the topic of waste recycling in monthly environmental meetings
Improving and expanding waste signage to all retailers and food and beverage outlets.
GAL is a member of the Sustainable Aviation Waste & Recycling Working Group. Other members
include various Airline Partners, representatives from Heathrow Airport, Stansted Airport, Manchester
Airport, International Air Transport Association (IATA) and major airline caterers. This group meets
annually and holds quarterly telephone conferences to share best practice and seek ways to increase
recycling of aircraft cabin waste. The meeting on 16th December 2014 aimed to coordinate efforts to
design a compliant recycling scheme under the current regulation on International Catering Waste
(ICW) from aircraft that have called at airports outside the EU. ICW from these aircrafts are classed as
Category 1 waste.
GAL has had an increase of 16% (from 0% in 2013) in the direct waste to landfill from ICW Category 1
(CAT 1) waste at Gatwick. This is due to LondonWaste Ltd terminating its service due to a change in
their operations. GAL had to send its CAT 1 waste to Redhill landfill (operated by Biffa) for the rest of
2014. As a result the overall target of achieving 90% diversion of waste from landfill has not been met
as actual performance in 2014 was 80.51%.
In 2015, GAL will be switching to waste contractor Veolia (Newhaven Energy Recovery Facility) that will
incinerate the Category 1 waste which should improve GAL diversion from landfill rates.
Further initiatives to improve recycling levels at GAL included week ly meetings with GAL’s waste
contractor, Biffa. The purpose of these meetings was to discuss any issues arising and opportunities to
further improve waste performance at the airport. Progress of these actions is tracked on a weekly
meeting action log.
In 2014, GAL achieved a recycling rate of 40%, an improvement over the 38.7% in 2013.
The level of progress has been satisfactory in meeting the Action Plan Action.
It is recommended that GAL continues to use the data from the waste analysis project and implement
initiatives to improve recycling levels across GAL’s operations.
It is recommended that GAL continues to investigate initiatives to reduce CAT 1 waste.
Jacobs Suggestions
87
Recommendation accepted, GAL will continue to use the data from the waste analysis project and
implement initiatives to improve recycling levels across GAL’s operations and will also continue to
investigate initiatives to reduce CAT 1 waste.
I) Utility Management
The table below details our performance against the utilities obligations and action plan actions
included in the Section 106 Legal Agreement.
Issue
Status
Com m ent on 2014
The Company’s approach to the supply,
demand and efficient use of utilities in its
fixed assets w ill be described in a utility
management action plan, produced and
review ed in accordance w ith the Action
Planning Obligation and informed by
information obtained, and progress, in
preceding years. The company’s annual
monitoring report w ill review the delivery of
the action plan.
On track
the Energy Action Plan.
N/A
Gatw ick Airport w ill monitor and report
annually on:
On track
These metrics w ill be reported in
the Energy Action Plan and also
as part of the annual Gatw ick
Airport
Carbon
Footprint
calculation.
N/A


CO2 impact from energy consumption
of fixed assets through its kw h
consumption from gas and electricity;
Water consumption of its fixed assets.
88
2014 Energy Action Plan Update
Issue
41. Publish our energy strategy through to
2020 to highlight alignment w ith w ider
sustainability targets
Status
Ongoing
Com m ent on 2014
We have continued w ith our
activities to support the 10 point
energy action plan.
Continue w ith activities
to support the 10 point
energy action plan.
We have specifically focused on
delivering low er energy solutions
w ithin our CIP, implementing
asset upgrade and replacement
'energy efficiency' projects and
improving metering.
42. Develop an energy map to identify
areas of high consumption
Complete
2012
None, complete in 2012.
None, complete in 2012.
43. Use predictive energy modelling to
understand energy consumption of future
airport developments
Start 2013
A Gatw ick electricity target w as
set & achieved for 2014-2015;
business unit energy target
performance w as monitored.
Set a Gatw ick energy
target
for
2015-16;
continue
to
monitor
energy performance for
business units
44. Agree business unit annual targets and
monitor monthly
Ongoing
A Gatw ick electricity target w as
set & achieved for 2014-2015;
business unit energy target
performance w as monitored
Set a Gatw ick energy
target for 2015-2016;
continue
to
monitor
energy performance for
business units
45. Investigate the feasibility of employing
alternative energy sources – including low
and zero carbon
Ongoing
Low carbon energy sourced via
Haven DRAX pow er. Onsite low
energy production not feasible.
Continue to source low
carbon energy.
46.
Use
recognised
best practice
approaches to deliver energy efficient new
buildings
Ongoing
The latest revision to 'Part L'
have driven design to use best
practice techniques to ensure
energy efficient design.
design building to be
cost effective and energy
efficient to meet our
Capital
Expenditure
targets and our Decade
of Change targets.
The Gatw ick Technical
Standard
for
Energy
Efficiency and Carbon
Management
w ill
be
revised during 2015 in
line
w ith
current
legislation
and
best
practice.
89
Issue
Status
Com m ent on 2014
47. Evaluate and invest in energy efficient
technologies for operational asset base
Ongoing
A significant number of capital
development projects completed
in 2014 delivering low er energy
solutions including a new Airfield
Operations
Building,
a
refurbished ST Low er IDL, Pier
5, and tw o new security posts.
Additionally >£1m w as approved
specifically for energy efficient
lighting upgrades on the airfield
and w ithin the terminals.
Continue to develop and
implement
energy
efficiency
investment
projects
48. Evaluate the impact of behavioural
change on energy consumption reduction
Not on
track
Gatw ick
Airport
has
not
evaluated
the
impact
of
behavioural change on energy
consumption reduction as it is
currently not a priority for the
business. The airport is focusing
its resources into improving the
energy efficiency of its fixed
assets.
During the next action
plan
period, Gatw ick
Airport Ltd w ill clarify its
approach
to
energy
strategy.
49. Continue to improve energy metering,
monitoring,
targeting
and
reporting
systems
Ongoing
We have continued to invest in
energy metering w ith new
meters being added to our BMS
and SCADA systems.
Continue
w ith
the
approach to invest in
energy metering and our
development
of
M&T
softw are solutions.
reports
Ongoing
2013
Performance
published.
Publish 2014 report.
Report
Energy consumption data
Fuel
2006
2007
2008
2009
2010
Electricity
(kWh)
179,920,776
168,000,351
163,477,226
159,578,773
162,621,805
Gas
(kWh)
80,422,119
62,881,367
67,493,119
54,246,416
75,333,903
Fuel
2011
2012
2013
2014
Electricity
(kWh)
161,234,426
158,798,686
152,934,224
149,603,424
Gas
(kWh)
59,206,075
62,661,214
64,448,858
50,278,095
90
S106 Agreement Commitment:
The Company’s approach to the supply, demand and efficient use of utilities in its fixed assets will be
described in a utility management action plan, produced and reviewed in accordance with the Action
Planning Obligation and informed by information obtained, and progress, in preceding years. The
company’s annual monitoring report will review the delivery of the action plan.
Action Plan Action:
Evaluate the impact of behavioural change on energy consumption reduction.
Verification Result:
The impact of behavioural change on energy consumption has not been evaluated in 2012, 2013 or
2014.
GAL has not undertaken this analysis as it wasn’t a priority area for Gatwick. GAL has instead focused
on capital investments in energy efficiency which it believes will yield larger savings.
There have however been various efforts to increase awareness of GAL’s Sustainability Strategy and
energy reduction initiatives through various modes of communication.
In January 2014 GAL launched a series of articles on their intranet based around GAL’s commitment to
the Decade of Change Sustainability Strategy featuring stories highlighting key actions that GAL has
planned and implemented.
GAL also published an article titled ‘“Creative Energy” on their intranet in October 2014. This article
focused on GAL’s energy target. In it requests for staff to do their part by saving energy at the work
place and to report any leaks or broken appliances.
As part of the National Science and Engineering Week (14 -23 March 2014) GAL organised a
competition for the staff to submit ideas for reducing energy use throughout the airport. Prizes were
awarded to 5 winning ideas.
Two behaviour change projects were conducted in 2014:

An energy reduction trial at the South Terminal Internal Security Post was implemented from
04/02/14 to 13/02/14. Staff were requested to shutdown various pieces of equipment at night to
reduce energy use.

An energy consumption baseline study was conducted from October to December 2014 at the
Northern Approach Security post to effectively manage energy consumption alongside security
operation. Security personnel have been given a six point checklist which includes minimising
lighting in certain areas and checking that the automatic settings are working correctly.
91
No data was collected or analysed from these behavioural change project s, therefore the success of
these projects could not be fully assessed.
As GAL has not evaluated the impact of behavioural change on energy consumption reduction at the
airport, the Action Plan Action has not been met.
In line with the action plan action, it is recommended that GAL conducts an evaluation on the impact of
behavioural change on energy reduction. Staff behaviour impacts all spectrums of GAL operations and
it would be useful to identify hotspots for behavioural change programs to be trialled. If GAL feels that
this action plan action is not in keeping with its energy strategy, then the action plan should be updated
to reflect the its approach to the supply, demand and efficient use of utilities in its fixed assets.
Jacobs Suggestions
It is suggested that GAL also develops a behaviour change program with the support of senior
management. The program could engage staff in taking an active role to save and promote energy
saving. This can be achieved through online portals for sharing energy saving ideas, staff feedback and
appointing Energy champions. Energy Champions act as connectors between the staff and the energy
team and can help drive behaviour change initiatives.
Recommendation: GAL does not consider that evaluating the impact of behavioural change on its
energy consumption is a current priority; GAL is focusing its resources into improving the energy
efficiency of our fixed assets such as boilers, fans and lighting. We will us e the next ‘action plan’ update
to reflect and clarify our approach to energy strategy.
Suggestion: GAL does not consider that a behavioural change programme is a current priority; GAL is
undertaking a site wide energy audit as part of compliance with ‘ESOS’ Regulations and this will
generate energy saving ideas which can be implemented by staff at various levels.
92
13
JACOBS VERIFICATION STATEMENT & SUMMARY
Intended Users of the Statement
The intended users of this verification statement are Gatwick Airport Limited (GAL), West Sussex
County Council (WSCC) and Crawley Borough Council (CBC) and associated stakeholders.
Responsibilities
The information and presentation of data within the 2014 Annual Monitoring Report (AMR) are the
responsibility of GAL, WSCC and CBC. This statement is the responsibility of Jacobs and represents
our independent opinion and is written to be read in entirety by readers of the GAL 2014 AMR.
Reporting Organisations
The reporting organisations are the signatories to the Section 106 (hereafter S106) agreement. These
being;



Gatwick Airport Limited (GAL) – The Airport Operator at Gatwick.
West Sussex County Council (WSCC) – The Local Highway Authority
Crawley Borough Council (CBC) – The Local Authority
Whilst WSCC and CBC are the reporting organisations they also represent the interests of the
neighbouring authorities as part of the S106 Steering Group.
Scope of the Verification
As part of the S106 legal agreement, GAL and the other signatories of the agreement (WSCC and
CBC) are required to appoint an Environmental Consultant to review and verify their Annual Monitoring
Report (AMR). Jacobs was commissioned to review the 2014 AMR.
Jacobs was required to:

Select a sample of ten of GAL’s obligations or Action Plan Actions. In previous year’s Jacobs
has been required to audit GAL’s obligations and commitments. In 2011, new Action Plans were
drafted by GAL which incorporated all the commitments within the Action Plan actions. As a
result of this the verification of GAL’s 2014 AMR will select items for audit from the obligations
and Action Plan entries.

Jacobs in previous years have also audited 1 obligation from WSCC and 1 obligation from CBC.
In 2015, Jacobs was not required to select obligations to audit for WSCC and CBC.

In selecting the obligations, the annual verification must include at least two obligations or
Action Plan Actions relating to each of surface access, aircraft noise and air quality and in any
two years at least one relating to each of the following:
-
Climate change and utility management
Community and economy
Land use development and biodiversity
Water quality and drainage
Waste management
Jacobs’s role is to review and report on the selected obligations/ Action Plan Actions to:


Verify the accuracy of the information included in the monitoring report; and
Comment on the adequacy of the work undertaken including any proposed remedial action.
93
Methodology
The process of selecting the obligations/action plan actions for verification considered the requirements
of the legal agreement, the principles of the AA1000 Accountability Principles Standards (2008), the
Global Reporting Initiative Reporting Guidelines, which obligations have not been audited recently,
areas which required action by 31st December 2014 and results of previous audits.
The verification was undertaken in August 2015 and was conducted via meetings and email
correspondence with the relevant AMR obligations/action plan owners at GAL. During the audit,
evidence of progress was provided in the form of quantitative and qualitative data. These documents
were reviewed to verify the accuracy of the information included in the 2014 AMR.
For each obligation/action plan action Jacobs established if the progress stated in the AMR was
accurate, if the obligation/action plan action was on track and if the 2015 actions were adequate. The
findings are provided for each obligation / Action Plan Action selected in the main body of the AMR
Verification report and are summarised within this verification statement.
Findings and Conclusions
Inclusivity, Materiality and Responsiveness
The S106 defines what GAL, WSCC and CBC have to report against in the AMR. The contents of GAL
2014 reported progress and 2014 AMR Action Plan is decided through the S 106 steering group
meetings (attendees include GAL, WSCC and CBC).
In previous years, GAL has held quarterly meetings with WSCC and CBC to discuss the S106
agreement and RAG (Red, Amber, and Green) status reports. In 2014, no meeting was held to discuss
the S106 agreement. It is recommended that GAL re-instigates these quarterly meetings to ensure
there are effective systems in place for stakeholders to participate in the development and monitoring of
the obligations and action plan actions.
Audit Findings
Six out of ten obligations/action plan actions audited were found to be on track (i.e. GREEN).
One out of ten obligations/action plan actions were found to be neither on track nor behind schedule
(i.e. AMBER).

Participate actively with the County Council, the Borough Council and the adjoining authorities:
- to avoid breaching the EU Limit value for NO2;
- to ensure that all other relevant air quality standards continue to be met; and
- to develop and implement any Local Air Quality Management Area action plan that may be
required to address air quality in the vicinity of the Airport where that air quality is materially
affected by airport derived emissions including those from airport operations fixed plant and
surface access.
Three obligations/action plan actions found to not be on track (i.e. RED). The RED category obligations
are as follows:

Understand fully the air quality impacts of the airport culminating in the production of an
‘emission profile zoning map for Gatwick'.

Evaluate the impact of behavioural change on energy consumption reduction.

Develop and roll out new airport-wide landscape strategy.
94
Recommendations1:
Recommendations for revisions to the presentation of information in the AMR were made for 2014.
These are specific to the individual obligations and action plan actions and are noted within our full
verification report. Each of these revisions has been subsequently amended in the final AMR.
Recommendations were made as actions for 2015/16. These are specific to the individual obligations
and Action Plan Actions and are contained in the AMR.
The following points summarise the recommendations:

It is recommended that GAL continues to implement travel initiatives to promote sustainable
employee travel to ensure it achieves GAL’s staff travel targets.

It is recommended that GAL are more proactive in engaging with the County Council, the
Borough Council and the adjoining authorities on air quality initiatives and respond promptly to
any engagement when requested.

It is recommended that timescales/ or milestone deliverables/outputs are stated in any revised
Air Quality Management Action Plan.

It is recommended that GAL presents non-aircraft emissions sources and identify actions to
reduce emissions from them.

It is recommended that GAL continues to use the data from the waste analysis project and
implement initiatives to improve recycling levels across GAL’s operations.

It is recommended that GAL continues to investigate initiatives to reduce CAT 1 waste.

It is recommended that GAL conducts an evaluation on the impact of behavioural change on
energy reduction. Staff behaviour impacts all spectrums of GAL operations and it would be
useful to identify hotspots for behavioural change programs to be trialled. If GAL feels that this
action plan action is not in keeping with its energy strategy, then the action plan should be
updated to reflect its approach to the supply, demand and efficient use of utilities in its fixed
assets.

As no formal guidance document (manual or check list) has been developed, it is recommended
that GAL formalises the environmental planning practice adopted at GAL making reference to
policy documents (such as Crawley Borough Council Local Plan, National Planning Policy
Framework and Planning Practice Guidance).

No formal landscape strategy has been put in place, it is recommended that GAL develops a
landscape strategy as per the three stage approach detailed above and track its progress
against the strategy in 2015.
In addition to the above recommendations there are a number of suggest ions 2:

It is suggested that GAL undertakes more regular staff travel surveys.

It is suggested that GAL collects feedback from staff on their transport requirements so that staff
travel needs and the initiatives are well aligned.
_______________________________________
1
2
All recommendations should be completed to ensure compliance.
Suggestions should be completed to improve current practice
95

It is suggested that GAL reviews the staff discounts regularly so that the staff discounts
schemes offer the best value to the employees and encourage the use of public transport to
travel to and from the airport.

It is suggested that the “Air Quality KPI’s” section of the AQMAP could be extended to include:
- An air quality objective value for measured pollutants to provide objective comparison;
- inclusion of monitoring data from other nearby monitoring stations to indicate that the
impact of Gatwick airport on local air quality is limited; and
- an additional section to show compliance with other requirements placed upon the
airport operations (e.g. compliance with EPR Permit requirements).

It is suggested that GAL adds a note to future Air Quality Management Action Plan’s stating the
period the Action Plan is valid for and when it will be reviewed.

It is suggested that GAL also develops a behaviour change program with the support of senior
management. The program could engage staff in taking an active role to save and promote
energy saving. This can be achieved through online portals for sharing energy saving ideas,
staff feedback and appointing Energy champions. Energy Champions act as connectors
between the staff and the energy team and can help drive behaviour change initiatives.

It is suggested that GAL develops guidance manual or document that details how GAL will
adopt the Best Planning Practice at Gatwick.

It is suggested that guidance documents are developed to provide additional guidance on
aerodrome safeguarding restrictions for third parties submitting planning proposals.

It is suggested that GAL develops a list of actions to be completed as part of the landscape
strategy.
Rachel Pickering – Project Director
August 2015
96
15
CRAWLEY BOROUGH COUNCIL & WEST SUSSEX COUNTY COUNCIL
SECTION 106 OBLIGATIONS PERFORMANCE REPORT 2014
Authority
CBC
CBC
Action
To meet w ith the Company,
the County Council and the
adjoining authorities on at
least tw o occasions a year in
order to discuss issues
relating to long term car
parking both on and off
airport
To meet w ith the Company
on at least tw o occasions a
year in order to provide
feedback on issues being
raised through the Gatw ick
Joint
Local
Authorities
meetings
and
Gatw ick
Officers Group.
To run a Gatw ick officers
Group
CBC
CBC
CBC
CBC
CBC
CBC
CBC
Year
2014
2014
2014
To
maintain
appropriate
mechanisms to consult w ith
the County Council and
adjoining authorities on any
proposals for development at
the Airport.
To consult the Company on
any future Council proposals
for road user charging.
To hold an annual meeting
w ith other relevant local
authorities and the Company
on issues relating to air
quality.
To
use
reasonable
endeavours to w ork w ith
Netw ork rail and/or the
Company
regarding
redevelopment of the rail
station.
To w ork w ith the Company
on the implementation of its
investment plans in particular
those for the forecourt areas.
To monitor compliance w ith
the
Obligations
of
the
Borough Council and to
provide the results for the
Annual Monitoring Report.
2014
2014
2014
2014
Status
G
G
G
G
G
G
G
2014
G
2014
G
2014 Com m ent
One meeting now takes
place
follow ing
the
survey. A second meeting
can take place if members
feel there are issues to
discuss. In 2014 a second
meeting did not take
place.
The Borough Council and
the County Council met
w ith GAL on at least tw o
occasions in 2014 in
relation
to
the
legal
agreement and issues
raised
through
GOG/GJLAM.
GOG
met
on
five
occasions in 2014 in
March, June, July, August
and November.
GAL w ill continue to be
invited to meetings w ith
the other local authorities
and parking operators to
discuss long term parking
issues.
Local
Authorities
are
consulted
on planning
applications.
Major
development
proposals
are discussed at GOG.
There are currently no
proposals for road user
charging.
The Annual Air Quality
meeting took place on
28/11/14.
The Borough Council has
been kept informed of
GAL’s
proposals
for
redevelopment of the rail
station.
The
Borough
Council
continues to liaise w ith the
Company regarding its
investment plans through
meetings
w ith
the
Planning Manager.
The
Borough
Council
provided information on
compliance
w ith
its
obligations at the S106
management
meetings
and to contribute to the
preparation of the AMR.
The Borough Council w ill
help ensure that the
patterns
of
regular
meetings w ith GAL in
relation to the S106
agreement continue.
continue
to
organise
GOG.
Agendas and
notes to continue to be
saved on a central folder.
continue liaison w ith other
local authorities in line
w ith
current
arrangements,
No actions proposed as
there are currently no
charging in the area.
The meeting w ill continue
to
be organised by
Environmental
Health
Officers at the Borough
Council.
continue to be informed
about the w orks relating
to
the
station
and
platforms through regular
meetings w ith GAL.
maintain liaison w ith the
Company
through
meetings
w ith
management
and
planning representatives.
continue
to
review
compliance at quarterly
S106
management
meetings w ith GAL and
WSCC.
97
Authority
CBC
WSCC
WSCC
WSCC
Action
To pay an equal contribution
w ith the County Council
tow ards the 50% cost of the
Environmental Consultant to
be appointed pursuant to
Schedule 9.
To meet w ith the Company
on at least tw o occasions a
year in order to provide
feedback on issues being
raised through the Gatw ick
Joint
Local
Authorities
meetings
and
Gatw ick
Officers
Group
and
to
consider:
• any emerging planning,
transport or environmental
policies
or
issues
of
relevance to the operation
and development of the
Airport.
• employment trends and
other matters bearing on the
economy of the sub-region
•
progress
on
the
implementation
of
commitments and obligations
To consult the Company on
any future County Council
charges that w ould apply to
staff or passengers travelling
to or from the Airport and to
give fair consideration to the
Company’s response on the
appropriateness and use of
such charges.
To use all monies received
by the County Council from
the Company pursuant to
Obligation
5.7.2
strictly
tow ards the cost of the
transport or highw ay scheme
in respect of w hich the
payment or payments w ere
made provided that the
payment
to
a
relevant
Highw ay Authority for such
purpose w ill release the
County Council from any
further obligation in respect
thereof.
Year
2014
2014
2014
2014
Status
2014 Com m ent
G
The Borough Council has
paid its contribution to the
costs
of
the
Environmental Consultant
for the verification of
2013AMR.
continue to contribute its
share of the costs of the
Environmental
Consultant.
WSCC met w ith the
Company on more than
tw o occasions during the
monitoring year w hen the
matters set out w ere
discussed.
Meetings w ill continue to
be scheduled and matters
discussed as required.
No such proposals w ere
raised
during
the
monitoring year.
No such proposals are
anticipated.
No such monies received
during the monitoring year
in question.
No payments directly to
the WSCC are anticipated
in 2015.
G
G
G
98
Authority
WSCC
WSCC
Action
To
use
reasonable
endeavours to w ork w ith
Netw ork Rail and/or the
Company
regarding
the
redevelopment of the railw ay
station serving the Airport in
order to provide the Airport
w ith an efficient transport
interchange w hich suits the
needs of all users
To w ork w ith the Company
on the implementation of its
investment plans and in
particular those directed at
the enhancement of the
Airport’s Terminals forecourt
areas
Year
2014
2014
Status
G
G
2014 Com m ent
We have already cooperated by allow ing car
park levy funds to be used
in the year tow ards the
previous Gatw ick Airport
Rail
Station
improvements.
No further
anticipated.
actions
are
Liaison has taken place at
meetings in respect of the
investment
plan
and
recently (albeit outside the
year under audit) w e have
had particular regard to
question concerning the
use of the forecourt areas.
This w ill continue in the
scheduled meetings.
99

Gatwick Airport Limited

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