Evolution of SharePoint in the Pharmaceutical Industry
Transcription
Evolution of SharePoint in the Pharmaceutical Industry
PHARMICA Consulting The Evolution of SharePoint in the Pharmaceutical Industry: An Industry Perspective 1 SharePoint: In the Beginning… SharePoint? What’s that? What can we do with it? How do we maintain it? How do we implement it? 2 The Many Interactions in R&D PM Study Manager Licensing Drug Team Member Investigator Executives Corporate Study Team Member Division/Function 3 CRO The Interactions are Complicated… … But the NEEDS of each stakeholder are MORE Complicated. 4 Drug Team Needs: Drug Team Project Manager Drug Team Member Licensing Partner Communication (Announce. Discus. Forums) X X X Doc. Mgmt (Versioning, Check In/Out) X X X Share Externally X X X Window into the World (Portals) X X X Meeting Mgmt Cal. (Agenda, Issues, Act. Items) X Governance of Projects and Studies X Find Info/Search (Metadata, Site Maps) X X X Process Efficiency (Workflow Alerts, Routing) X X Data Capture (Study, Project, Org.) X Metrics X System Data Integration X Single Sign-On (Consolidated Interface) X X Operations Tools X X Investigation Portals Needs: Drug Team Project Manager Drug Team Member Licensing Partner Communication (Announce. Discus. Forums) X X X Doc. Mgmt (Versioning, Check In/Out) X X X Share Externally X X X Window into the World (Portals) X X X Meeting Mgmt Cal. (Agenda, Issues, Act. Items) X Governance of Projects and Studies X Find Info/Search (Metadata, Site Maps) X X X Process Efficiency (Workflow Alerts, Routing) X X Data Capture (Study, Project, Org.) X Metrics X System Data Integration X Single Sign-On (Consolidated Interface) X X Operations Tools X X Application Retirement Investigation Portals Application Retirement 5 Drug Team Needs: Drug Team Project Manager Drug Team Member Licensing Partner Communication (Announce. Discus. Forums) X X X Doc. Mgmt (Versioning, Check In/Out) X X X Share Externally X X X Window into the World (Portals) X X X Meeting Mgmt Cal. (Agenda, Issues, Act. Items) X Governance of Projects and Studies X Find Info/Search (Metadata, Site Maps) X X X Process Efficiency (Workflow Alerts, Routing) X X Data Capture (Study, Project, Org.) X Metrics X System Data Integration X Single Sign-On (Consolidated Interface) X X Operations Tools X X Needs: Study Team Study Team Memb. Study Mgr. Invest. CRO Communication (Announce. Discus. Forums) X X X X Doc. Mgmt (Versioning, Check In/Out) X X X X Share Externally X X X X Window into the World (Portals) X X X X Meeting Mgmt Cal. (Agenda, Issues, Act. Items) X X X X Governance of Projects and Studies X Investigation Portals Application Retirement Study Team Needs: Study Team Study Team Memb. Study Mgr. Invest. CRO Communication (Announce. Discus. Forums) X X X X Doc. Mgmt (Versioning, Check In/Out) X X X X Share Externally X X X X Window into the World (Portals) X X X X Meeting Mgmt Cal. (Agenda, Issues, Act. Items) X X X X Governance of Projects and Studies X Find Info/Search (Metadata, Site Maps) X X Process Efficiency (Workflow Alerts, Routing) X X Data Capture (Study, Project, Org.) X X Metrics X X System Data Integration X X Single Sign-On (Consolidated Interface) X X X Investigation Portals X X Application Retirement X X Find Info/Search (Metadata, Site Maps) X X X Operations Tools X X X Process Efficiency (Workflow Alerts, Routing) X X Data Capture (Study, Project, Org.) X X Metrics X X X X X X System Data Integration X Single Sign-On (Consolidated Interface) X X X X Operations Tools X X X Investigation Portals X X X Application Retirement X X 6 X X Drug Team Needs: Drug Team Project Manager Drug Team Member Licensing Partner Communication (Announce. Discus. Forums) X X X Doc. Mgmt (Versioning, Check In/Out) X X X Share Externally X X X Window into the World (Portals) X X X Meeting Mgmt Cal. (Agenda, Issues, Act. Items) X Governance of Projects and Studies X Find Info/Search (Metadata, Site Maps) X X X Process Efficiency (Workflow Alerts, Routing) X X Data Capture (Study, Project, Org.) X Metrics X System Data Integration X Single Sign-On (Consolidated Interface) X X Operations Tools X X Investigation Portals Application Retirement Study Team Needs: Study Team Study Team Memb. Study Mgr. Invest. CRO Communication (Announce. Discus. Forums) X X X X Doc. Mgmt (Versioning, Check In/Out) X X X X Share Externally X X X X Window into the World (Portals) X X X X Meeting Mgmt Cal. (Agenda, Issues, Act. Items) X X X X Governance of Projects and Studies X X Find Info/Search (Metadata, Site Maps) X Process Efficiency (Workflow Alerts, Routing) X X Data Capture (Study, Project, Org.) X X Metrics X X System Data Integration Corporate Div. / FA Communication (Announce. Discus. Forums) X X X Doc. Mgmt (Versioning, Check In/Out) X X X Share Externally X X X Meeting Mgmt Cal. (Agenda, Issues, Act. Items) X X X Governance of Projects and Studies X X X Find Info/Search (Metadata, Site Maps) X X X Process Efficiency (Workflow Alerts, Routing) X X X Data Capture (Study, Project, Org.) X X X X X Window into the World (Portals) X X X X Single Sign-On (Consolidated Interface) Needs: Organization Execs X X Operations Tools X X X Investigation Portals X X X Application Retirement X X X Organization X Metrics Needs: Organization Execs Corporate Div. / FA Communication (Announce. Discus. Forums) X X X Doc. Mgmt (Versioning, Check In/Out) X X X Share Externally X X X Meeting Mgmt Cal. (Agenda, Issues, Act. Items) X X X Governance of Projects and Studies X X X Find Info/Search (Metadata, Site Maps) X X X Process Efficiency (Workflow Alerts, Routing) X X X Data Capture (Study, Project, Org.) X X X X X System Data Integration X X X Single Sign-On (Consolidated Interface) X X X Window into the World (Portals) Metrics System Data Integration X X X Single Sign-On (Consolidated Interface) X X X Operations Tools Operations Tools Investigation Portals Application Retirement Investigation Portals Application Retirement 7 Translating Needs Into SharePoint Functionality and Sites Site Communications Document Archives & Collabor ation Needs: Executives Organization Division / Functional Area Communication (Announce. Discus. Forums) X X X Doc. Mgmt (Versioning, Check In/Out) Share Externally Needs: X Communication (Announce. Discus. Forums) X Executives X Window into the World (Portals) X X X X X X X X X X X X X X X X X X X X X Division / Functional Area X X X X Share Externally Meeting Mgmt Cal. (Agenda, Issues, Act. Items) Organization X Doc. Mgmt (Versioning, Check In/Out) Window into the World (Portals) X X X X Division / Functional Area X Executives Doc. Mgmt (Versioning, Check In/Out) Share Externally Meeting Mgmt Cal. (Agenda, Issues, Act. Items) Find Info/Search (Metadata, Site Maps) X X Communication (Announce. Discus. Forums) Governance of Projects and Studies Organization X Needs: eClinical Tools X X X X X X X X X Window into the World (Portals) Process Efficiency (Workflow Alerts, Routing)Governance of Projects and Studies Meeting Mgmt Cal. (Agenda, Issues, Act. Items) Data Capture (Study, Project, Org.) Find Info/Search (Metadata, Site Maps) X Governance of Projects and Studies Metrics Process Efficiency (Workflow Alerts, Routing) X System Data Integration Data Capture (Study, Project, Org.) X X Single Sign-On (Consolidated Interface) Metrics X System Data Integration X X X X X Application Retirement Single Sign-On (Consolidated Interface) X X X X X Metrics Investigation Portals X X X X Data Capture (Study, Project, Org.) Operations Tools X X X X X X X Process Efficiency (Workflow Alerts, Routing) X X X X X Find Info/Search (Metadata, Site Maps) X X X X X X X X X X System Data Integration X X X Single Sign-On (Consolidated Interface) X X X Operations Tools Investigation Portals Training & Information Sharing Operations Tools Application Retirement Investigation Portals Application Retirement Metrics & Reporting Web Forms 8 Drug Team Sites Drug Team Site Meeting Workspace Alliance Partner Portal 9 Drug Team and Study Team Sites Alliance Partner Portal Drug Team Site Meeting Workspace Study Team Site Meeting Workspace CRO Portal Investigator Portal 10 Drug Team Sites and Study Team Sites and Organizational Sites Corporate Drug Team Site Alliance Partner Portal Meeting Workspace Study Team Site Executives Meeting Workspace CRO Portal Div / FA Investigator Portal 11 …Pharmaceutical Companies are Implementing SharePoint and realizing the benefits… …but, it’s not that easy! 12 There’s Not Just One Site, But Many Sites! Corporate Alliance Partner Study Team Site Executives Meeting Workspace CRO Div / FA Investigator Portal 13 The Importance of Standards: Lilly PR&D Branding – lets us see which sites we own and if they have been registered Ensure clear ownership and accountability for each site and the information it contains Placement of web parts and navigation elements on site are similar from site to site 14 Implementing SharePoint in a consistent, structured manner is one of the MOST IMPORTANT things you can do. 15 SharePoint and R&D: The Next Evolution When rolling out SharePoint, most companies started simple… Now that they are “established” SharePoint users, they are moving on to the next evolution… 16 Websites and Portals 17 Document Management 18 Sharing Content With Lists 19 Workflow 20 Web Forms 21 Metrics and Reporting 22 External Portals 23 Custom Application 24 SharePoint and R&D: The Next Evolution…and Beyond SharePoint being utilized extensively for a wide variety of everyday applications, such as… Metrics & Reporting + • Quality systems to Portlets to show Share Content w/Lists + scientific and monitor day-to-day Web Forms + operational data in aprocesses Portals to streamline External Portals =role-based customized • Interacting with theclinical trial tasks view new SharePoint CTMS “Lite” customer 25 PHARMICA Consulting THANK YOU! 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