A publication for Staff and Physicians of IH
Transcription
A publication for Staff and Physicians of IH
A publication for Staff and Physicians of IH Dr. Halpenny talks about our organization as he sees it from his day-to-day perspective. The next Employee Engagement Survey takes place June 2015. Tell us: At work, does your opinion count? Eye-catching campaign encourages all adults to get tested for HIV. Population Health and Mental Health and Substance Use work together to help MHSU clients tackle smoking addiction. IH employees help keep patients, clients, and residents safe from the flu. Board Chair Norman Embree and Board member David Goldsmith send a fond farewell to employees and physcians of IH. The Long-term Service Award celebrations recognize those who achieve 25, 30, 35, 40, and even 45 years of service with IH. Shining a spotlight on the many communities that make up where we live, work, and play. Snapshots of our staff in action over the last month. Nursing Assistants Cindy Robinson (L) and Kathy Calverley both received 25 Years of Service awards for their dedicated service at Overlander Residential Care in Kamloops. Story p. 14. The @InteriorHealth magazine is a monthly publication created by the Communications Department of Interior Health. Past issues of @InteriorHealth can be found on our website under About Us/Media Centre/Publications & Newsletters. If you have story ideas for future issues, please e-mail: [email protected] Deadline for submissions to the January 2015 @InteriorHealth magazine is December 8. Editors: Amanda Fisher, Breanna Pickett Designers: Breanna Pickett, Kara Visinski, Tracy Watson IH Communications Contributors: Lisa Braman, Lesley Coates, Susan Duncan, Patrick Gall, Karl Hardt, Megan Kavanagh, Breanna Pickett, Erin Toews, Tracy Watson D Dr. Halpenny rolled up his sleeve on Nov. 5 to get a flu shot at a KGH health-care worker clinic. ecember is often a time for reflection; when we find a moment or two amidst the holiday buzz to pause and look back at the year that has passed. For me personally, I see it as an opportunity to take stock of successes as well as challenges, acknowledge learning and growth, and start thinking about where it might be wise to focus those New Year’s resolutions. Reflecting on the last year in IH, I see a lot to be proud of … and to celebrate. Cardiac care was top of mind throughout 2014 as we expanded the outpatient Cardiac Services Unit at Kelowna General, met key construction milestones on our journey to the opening of the Interior Heart and Surgical Centre in mid-2015, and performed our 1000th open-heart surgery. At Interior Health, we want to set new standards of excellence in the delivery of health services in B.C. and to also promote healthy lifestyles and provide needed health services in a timely, caring, and efficient manner. To achieve this, we are guided by the following strategic goals: Goal 1 Improve Health and Wellness Goal 2 Deliver High Quality Care Goal 3 Ensure Sustainable Health Care by Improving Innovation, Productivity, and Efficiency Goal 4 Cultivate an Engaged Workforce and Healthy Workplace The articles featured in the @IH newsletter are great examples of how we’re achieving our goals … and realizing our vision and mission. Capital investments were a hot topic in other areas of our region as well. Construction started on both the Clinical Services Building and the new operating room at Royal Inland Hospital, and we also opened a new Child Psychiatric Unit at that site. In addition, the Patient Care Tower project was announced for Penticton Regional, as was a new pediatric unit for East Kootenay Regional Hospital. The more intangible growth and development of Interior Health as an organization was recognized in February when we were named a BC Top Employer – for the second year in a row! And I have high hopes that we will hear a repeat of this good news again in early 2015. This designation is largely because of the contributions we all make every day, no matter our role, so thank you for helping to make IH a great place to work. On the physician front, we continued to build our partnerships with the Divisions of Family Practice and we are seeing successes – the Child and Youth Mental Health and Substance Use Collaborative, as well as the GP4ME initiatives that are underway, are examples of the valuable work being done. The training of family physician residents in B.C. also has a close IH connection – the UBC Faculty of Medicine selected Royal Inland Hospital and Kootenay Boundary Regional Hospital as the two new sites for their residency program, along with community clinics in these areas. RIH residents started in August and the KBRH residents will join us in July 2015. Having these residency sites in IH allows for more students to continue their training in the Interior and also supports the long-term recruitment and retention of physicians for our communities. In addition, we learn and grow ourselves as our sites transition into teaching hospitals. In recent CEO messages, I touched on many of the challenges we faced in terms of emergency responses during the summer and into early fall. And again I would like to highlight the incredible efforts made across IH to respond to everything from computer outages, to environmental disasters, to code oranges. In each situation, we rose to the occasion – as we always do! We are seeing this type of response repeated in our on Ebola preparedness and planning. As you know, this is an evolving situation; Canada has yet to see a case and the risk remains low. However, we cannot become complacent because as the outbreak continues in parts of West Africa, we could potentially see health-care providers and aid workers returning from these areas for months to come. In my Nov. 24 Ebola update, I talked about the Red Cross request for personnel and our commitment to support staff interested in taking on an assignment. And shortly after that, we learned of our first IH clinician – Patrice Gordon, a Family Nurse Practitioner who works in the Chilcotin – heading to Sierra Leone to care for Ebola patients. Patrice has given us permission to share her experience with staff and the public, so I invite you to see the posts and photos on our Facebook page. The comments are in Patrice’s own words – powerful messages about taking on a life-changing assignment like this and helping out for the greater good. It is the season of happy stories and talk of family, along with stories of generosity and giving back, like Patrice’s. However, it’s also a time of year when we see many people feeling the stress of the holidays – those who have suffered recent tragedies or serious illnesses often don’t feel they have much to celebrate. Please be sensitive to colleagues and patients who are having a difficult time this season – think about what you can do to let them know they matter, and that you care. Wishing you and yours a happy holiday season … and all the best for 2015! I n June 2015, Interior Health employees will be asked to complete an Employee Engagement Survey. This survey, made up of 12 questions (Q12), is presented by the Gallup organization. These questions have consistently been found to measure the aspects of employee engagement that link to business outcomes. So, in preparing for the 2015 IH Employee Engagement Survey, we want to know what each Gallup Q12 question means to you, and how it relates to your level of employee engagement. In last month’s @IH, we opened for discussion the following engagement survey topic: There is someone at work who encourages my development. Thank you to all who responded - the response below was particularly thought provoking: Encouraging Development “ If you would have asked me this 10 years ago my response would have been very different, but I wonder if it is not the acceptance of the responsibility “ I have for my own development that was missing and what I needed to grow. On Nov. 26, CEO Dr. Halpenny welcomed participants in the Next Generation Clinical Leadership (NGCL) program to their first day of the Regional Workshop in Vernon. The NGCL program supports front-line clinicians on their leadership journey by strengthening and developing skills as they align with IH’s core leadership competencies. L-R: Kristen Hanson, Communicable Disease Specialist (VHC); Blair Girard, Registered Nurse (VJH); Dr. Halpenny; Donna Jansons, Professional Practice Lead (KGH); Jessica Brecknock, Pharmacist (VJH); and Michael MacAulay, Respiratory Therapist (VJH). For the month of December, let’s discuss the seventh engagement survey question: At work my opinions seem to count. According to Gallup’s research of employee engagement, those who feel that their opinions count also have greater feelings of inclusion, an increased a sense of value, a sense of responsibility and ownership, and better overall performance. With that in mind, tell us your thoughts. Are your opinions welcomed? Have you ever had any of your ideas incorporated? If so, how did you feel? If not, share your thoughts. Think about how you will answer this question in June 2015 when you are asked to take the Engagement Survey. Please send your feedback to YourOpinionsCount and we’ll share excerpts in the next @IH. As always, the complete list of responses is posted on the Engagement web page, where you’ll also find more information on engagement. S “ exy” may not be the first thing that comes to mind when thinking about getting tested for HIV, but a new campaign that Interior Health launched on Dec. 1, World AIDS Day, is encouraging us all to re-think that. The “My Health is Sexy” campaign uses intimate, eye-catching images to spread the word that knowing your HIV status and taking control of your health can be sexy. The campaign is part of the province’s ground-breaking Seek and Treat for Optimal Prevention of HIV/AIDS (STOP HIV/AIDS) program. The aim of the STOP HIV/AIDS program is to reduce HIV transmission and improve the health outcomes of those living with HIV by offering widespread HIV testing, treatment, and early engagement into care. The edgy campaign was developed by Be the Change Group, a population and public health consulting and social marketing firm that is working closely with Interior Health’s STOP HIV leadership team. The concept for the campaign was based on information gathered through an extensive needs assessment and focus groups. “The feedback from local focus groups was that many HIV and sexual health campaigns did not speak to true life experiences,” says Dr. Trevor Corneil, IH Medical Health Officer. “Positive sexy images were important, not only to get their attention, but to make the messaging relevant. This is in keeping with campaigns we are seeing across North America.” In addition to encouraging testing, the campaign also tackles stigma and misinformation about HIV that continue to be barriers to getting tested. “There remains a great deal of stigma around HIV despite extraordinary advances in treatment. An early diagnosis can make all the difference – it reduces the spread of HIV and improves treatment outcomes, allowing people who are HIV positive to live normal lives,” says Dr. Corneil. “We hope this campaign will inspire people to take control of their health, be proactive in requesting an HIV test, and begin life-saving treatment if necessary.” It is estimated that one in four people living with HIV are not aware they have the virus. The aim of the campaign is to increase and normalize HIV testing by encouraging all adults to get an HIV test as a part of their routine health care and to prevent unknowingly transmitting the virus to others. Dr. Corneil adds, “HIV can affect anyone. Approximately 40 per cent of new HIV cases in the Interior Health region do not have an identifiable risk factor – that means they don’t fit into one of the ‘traditional’ high-prevalence populations so they may never have been offered a test or asked to be tested.” Medical Health Officer Dr. Trevor Corneil and Registered Nurse Jeanie Fraser helped kick off our "My Health Is Sexy" campaign this week with an HIV rapid testing event held at UBC Okanagan. The first phase of the campaign promotes HIV testing for all adults with specific materials targeting men who have sex with men. Future campaign materials will target additional high-prevalence populations including injection drug users and sex trade workers. For more information on the campaign, visit www.myhealthissexy.com. The Three Core STOP HIV/AIDS Activities Testing: Routine facility HIV testing initiatives, community-based screening, targeted testing for higher risk groups. Engagement: Engaging and retaining known and new HIV positive persons into care; collaboration with local clinical providers and with local community agencies. Treatment: Enhanced capacity of health-care providers (nurses, nurse practitioners, and physicians) to support HIV clinical care closer to home. T he desire to quit is evident in simple statements from clients in Marie Jackson’s tobacco cessation support group. “I just want to be able to breathe normally again.” “I have a lung disease and so does she.” “I can’t even do housework.” These are the Mental Health and Substance Use clients that a new training model for Community MHSU employees is designed to help. They are the people who clinicians have traditionally supported to find housing, employment, drug and alcohol recovery programs, and attend medical appointments. What most MHSU staff members don’t do is counsel their clients on quitting smoking. “We tended to think tobacco was the least of their concerns,” says MHSU Practice Lead Jamie Marshall. But startling research has prompted a cultural shift toward addressing tobacco use among mental health clients. Studies show people with chronic mental health illness die an estimated 25 years earlier than the general population, with tobacco being the major contributor. The research also shows these people are eager to quit or reduce their tobacco use so they don’t die from smoking-related illnesses. Jamie Marshall, MHSU Practice Lead; David Forbes Pharmacist/Instructor; and Heather Deegan, Population Health Manager, celebrate a successful training session. Wednesday afternoon in Kamloops. They offer each other encouragement, along with ideas on ways to reduce their tobacco use. Marie facilitates the discussion and comes prepared each time with interesting information and education about tobacco use. One participant, Dan, chews nicotine gum, but he quit smoking cigarettes two years ago. He still comes to the group because he likes the social atmosphere and “Marie has great information.” The new tobacco cessation training arose out of a meeting between Promotion & Prevention, MHSU, and Aboriginal Health. It resulted in a request to Community Integrated leadership to support an integrated education strategy where multiple programs would work together to offer a two-year tobacco training package to MHSU staff and clinicians. “The greatest benefit of this training is the collaboration between the Tobacco Reduction Program and the MHSU That’s not surprising to Marie, an RN who has spent most Program. This partnership enables the direct provision of of her career working with MHSU clients. She took intensive tobacco-related information to staff, information tailored tobacco cessation training seven years ago through a Mayo to the unique considerations of MHSU clients. By extension, Clinic program. From that, she started a tobacco support hundreds of clients will be assisted to stop smoking group that continues to this day. through their ongoing relationship with our MHSU clinicians and program staff,” says Heather Deegan, Manager of The group of MHSU clients meets for 45 minutes every Population Health Services. A component of the training is an in-person presentation by a pharmacist to discuss pharmacotherapy considerations in reducing tobacco use. The first Quit Now Live training sessions took place in Kelowna, Penticton, and Castlegar in October. A second opportunity is planned for February. More sessions will be held in East Kootenay and Thompson Cariboo later in the spring. because she also has clients with that burning desire to quit. Laura Perepelkin, an MHSU outreach worker in Nelson, took the Quit Now Live course provided by David Forbes, a pharmacist from Nanaimo hospital, and is recommending it to all her colleagues. The hope is MHSU clinicians will take the training back to their sites and expand on it in a number of ways, such as setting up the support groups that have been so successful for Marie. “I’ve worked here for 13 years and this is probably the best presentation I’ve been to. It was so professional, interactive, and engaging for a pretty dry topic.” “I don’t want to go outside in the cold to smoke. I don’t want to be sick and I know I have to quit smoking to achieve that,” says Sandra, a member of the tobacco support group. “It really helps to know you are not the only one struggling and have it reinforced that you can quit.” After the training, Laura says she feels well-equipped to support her clients in an informed, non-judgmental way. As well, Quit Now Services offers a whole resource centre where people can access a myriad of helpful tools, including scheduled messages of encouragement to their phones. “There was so much information that I thought I knew but really didn’t,” Laura adds. That enthusiasm has convinced Jessica Smith who works in Trail with the Intensive Case Management team to sign up. Jessica plans to attend the IH workshop in early 2015 Laura Perepelkin, Outreach Support Worker, says the Quit Now Live training session was one of the best courses she has taken during 13 years at IH. “I think I would raise the idea of quitting with them if I had better knowledge around the subject. It’s one thing to tell someone that smoking is bad and another when you can approach the idea with a solid plan.” Good information, Nicotine Replacement Therapy products, and consistent support help our clients realize success, says Marie. That’s why she ensures her MHSU clients have a place to go every Wednesday afternoon to work on a goal that makes them feel more alive than they did the previous day, when they smoked. It’s also why the tobacco use training initiative is a high priority for Population Health and MHSU teams. Marie Jackson, RN, holds the carbon monoxide breath monitor that her clients use in their support group to see if they are in the range of a limited or non-smoker. M ore than 13,000 employees have rolled up their sleeves and gotten a flu shot as of Dec. 4. Flu season began on Dec. 1 and we are ready to protect our patients, clients, and residents from the influenza virus. Those health-care workers who haven’t had a flu shot will be wearing masks while in patient care areas during flu season. Frances Kerstiens, Project Lead for the Health-care Worker Influenza Policy, says “This wouldn’t have been possible without the amazing support of our flu clinic nurses and peer nurse immunizers. They have truly made a difference in our effort to get so many health-care workers vaccinated this year.” One big change to this year’s flu program was the requirement that all IH staff self-report their flu shot. “We know it’s a big change, and we appreciate all those who have taken a minute to report their shot on flu.interiorhealth.ca,” says Frances. Just because flu season has begun, doesn’t mean the work is over. Hand washing and staying home when you’re sick are both important in controlling the spread of influenza. And of course, if you haven’t had a flu shot, there is still time to get one. Flu shots continue to be available at our regular WH&S Employee Immunization Clinics, as well as though some community providers (e.g., Public Health, physicians, and pharmacists). Visit the flu clinic locator to find one near you. Above: Donna Harvey Smith provides a flu shot to a health-care worker at the Capri Health Clinic. Above: Administering the flu vaccine is Hanna Murray, Program Nurse, at Penticton Regional Hospital. Left: Joyce Feere, Flu Program Nurse for EK (L), and Tanya Kenke, Flu Clinic Nurse, start off their eighth flu season together giving flu shots to staff at EKRH. IH Board Chair Norman Embree and Secwepemc First Nations Kukpi7 (Chief) Wayne Christian during the 2012 signing of the Interior Partnership Accord between Interior Health and seven Interior First Nations. A nybody who knows him will tell you Interior Health Board Chair Norman Embree is a people person. He is quick to smile, asks about your family, and shares news about his own. He has a hearty chuckle and, always a gentleman, is the first to offer his chair to a lady. That’s because for Norman there are few things in life as important as relationships. As his seven-year term on the Interior Health Board comes to a close this month, his focus on relationships has clearly served the organization well and will be considered part of Norman’s legacy. When Norman was appointed to the Board of Directors in 2007, Interior Health was still a relatively young organization, and relationships between the health authority and many of its stakeholders had at times been rocky. “Robert and I have worked tirelessly to improve engagement and build relationships,” says Norman, referring to our President and CEO Dr. Robert Halpenny. “Relationships are key. Probably the biggest change I have seen while here is how relationships with physicians in our facilities have improved. We recognize that physician engagement is absolutely vital. “I’ve also seen a great change in relationships with First Nations within our health authority. I take great pride in we’ve all worked hard together, and now have Letters of Understanding signed with all but one of the seven Nations in Interior Health and the B.C. Metis, the most recent being the Northern St’at’imc in March this year. “The leaders of these Nations saw the same statistics we were looking at in terms of health care among our Aboriginal residents, and we knew we had to work together. Each Letter of Understanding is significant. It represents an important commitment on both sides to work collaboratively to improve health services for First Nations people.” Norman successfully navigated huge changes in technology and market structure in his previous role at the helm of a successful manufacturing business in Hamilton, Ont. He still maintains part ownership of that company, which was originally started by his grandfather in 1913. He has since provided leadership and guidance to several organizations including Okanagan College, Shuswap Hospice Society, Haney Heritage House, and other business and commercial activities. An avid fisher and golfer, Norman has been enjoying life in the Shuswap for close to 20 years. He and his wife Ruth have been married for 47 years. He is also a father and grandfather. While all this may be enough to keep some retirees busy, Norm has other plans. “Although I am 71 years old this winter, I definitely feel I still have something to contribute. I have always had vision and seen where we need to go when I’m involved with an organization,” he says. “I have a few things on the go.” Whatever the future holds, you can be guaranteed that relationships will continue to play a major role. “I have made some terrific friends within Interior Health and within the communities we serve. Health is so important to everyone; it opens a lot of doors and I’ve met some really great people.” BOARD MEMBER BIDS H iring a new President and CEO, an ongoing emphasis on quality, several major capital projects, and a focus on rural and Aboriginal health-care needs are among the highlights for Board member David Goldsmith as he nears the end of his six-and-a-half year term with Interior Health. “I have truly enjoyed my tenure on the Board of Directors,” says David. “The past few years have seen significant challenges as health service demands continue to grow. I congratulate Dr. Halpenny and all of the Executive of Interior Health on managing to balance the budget during these lean financial times, while at the same time providing quality health services to the people of the Southern Interior. “I have been constantly impressed with the level of dedication, enthusiasm, and professionalism brought to the job every day by our staff. From rural remote areas, to regional centres, to our tertiary hospitals, the staff at all levels and our physician teams are exemplary. “In addition, I believe that the Board is well positioned to provide strong governance oversight to the organization into the months and years ahead.” While officially retired, David believes in exercising the brain and body to stay healthy. He is looking forward to travelling in Southern Spain with his wife Marilyn (pictured above), where they plan to relax, hike a bit, and enjoy way fewer emails. Upon his return home to Spillimacheen in the Columbia Valley, David plans to pursue new opportunities to provide groups with direction and leadership. “I want to thank my Board colleagues and everyone at Interior Health for supporting me in my position over the past six years. Keep up the great quality work!” Adios David, enjoy your time in Spain. Recognizing our Long-term Employees T his year, 1,712 employees and physicians achieved a significant service milestone with Interior Health. Congratulations! At our annual Long-term Service Awards, held across the region, special recognition was given to those who have achieved 25, 30, 35, 40, and even 45 years of service and contribution to our organization. Employees and physicians throughout the Okanagan, East Kootenay, Kootenay Boundary, and Thompson Cariboo Shuswap attended a dinner in their honour and received an award from members of our Senior Executive Team. An additional heartfelt thank you goes out to all the volunteers who helped to co-ordinate these special events. Pictured here are some of this year’s award recipients. Visit the Recognition web page on the InsideNet for a full listing of recipients and event photos. Top left: East Kootenay Regional Hospital physicians Dr. Michael Haiduk (L) and Dr. David Lenz received 35 Years of Service awards. Bottom left: Kootenay Boundary Hospital physician Dr. Trudi Toews (L), and Poplar Ridge Pavillion nursing assistant Marilyn Stevenson received 40 Years of Service awards. Top right: Sandra Brown, Unit Clerk, Overlander Extended Care, and Dr. David Ritenburg, RIH Family Practice, were both recognized for 40 years. Bottom right: Gayle Filipenko, LPN, Combined Medical Surgical Unit (L), and Jan Coffey, LPN, Nursing Rehabilitation, both receive 40 Years of Service awards for their dedicated service at Penticton Regional Hospital. Significant Service Milestones Healthy Community Osoyoos Interior Health, the Town of Osoyoos, and various other regional stakeholders have established a Healthy Communities Committee partnership with the goal of improving community health and wellness throughout the area. The Osoyoos Health Centre employees have also recently created a Community Outreach Fund to provide food and clothing vouchers and gift certificates to families and individuals in need. Lifestyle At a glance Population: Approx. 5,000 Health Services: Osoyoos Health Centre, as well as other community and residential programs and services. Economy: Tourism and agriculture. Located at the narrowest section of Osoyoos Lake, the Town of Osoyoos enjoys the hottest summer days in Canada. With all that heat, there are many opportunities for great summer activities including all sorts of water sports, biking, and hiking. Vineyards and fruit stands are also plentiful in the small multicultural community. In our own words... “The day I relocated to Osoyoos, the blossoms were blooming shades of pink and white and the sky was blue in late March. Now, 20 some years later, I am still amazed at the blossoms and love the fruit that follows. Osoyoos is Canada’s warmest place – both in weather and the people who live here! I love the community where I golf, swim, fish, take in a hockey game, hike, enjoy the beach, eat well, enjoy great wines, and watch the best fireworks at our Cherry Fiesta. I also enjoy my colleagues who work with me at the Osoyoos Health Centre.” – Bev Adams, Registered Nurse, Seniors Mental Health Penticton Submitted by: Helen Heyes Kelowna Submitted by: Cheryl Sidenburg Zinnia Lake, Grand Forks Submitted by: Donna Thibeault Merritt Submitted by: Karen Szabo Where We Live & Work ... A Spotlight on Our Communities Our employees regularly share photos of the spectacular scenery that surrounds them wherever they are in the IH region. Majestic mountain ranges, pristine pine-fringed lakes, blossom-filled orchards, abundant vineyards, and thick forests alive with wildlife are just some of the beautiful things that make up these places we call home. Covering over 215,000 square kilometres, Interior Health is diverse in nature and composed of vibrant urban centres and unique rural communities. This @IH feature shines a spotlight on many of these places … and perhaps will entice you to add them to your travel wish list. This month we feature photos near Penticton, Kelowna, Grand Forks, and Merritt. Submit your photos of the beautiful places that make up IH: [email protected] snapshots from the region ... Interior Health residents can get a sense of what it’s like to be on the front lines of the Ebola battle in Sierra Leone by reading the dispatches of IH Nurse Practitioner Patrice Gordon. Patrice is currently in West Africa with the Red Cross of Canada, caring for Ebola patients. Her posts are descriptive and compelling. Find them and her photos on our IH Facebook page. Here, Patrice (L) is in full personal protective equipment. This patient clearly enjoyed a magical moment with Skye, an Australian Labradoodle who, with handler Trudie, recently joined the St. John Ambulance Therapy Dog Program on a visit to Royal Inland Hospital. Making a patient's day and providing unconditional love is what it's all about for the therapy dogs, who are regular visitors to the Kamloops hospital, always bringing smiles to both patients and employees alike. More photos are posted on our Facebook page. On Nov. 21 Health Minister Terry Lake and MLA Todd Stone joined representatives from Interior Health and the Kamloops RCMP to announce increased support for those living mental health and/or substance use disorders. Read the full new releases for more information: New funding to strengthen mental health and substance use services and Mental health care response improves through continued partnership. Pictured here are (L-R): RN Kirk Sullivan, Cst. Marie Gagnon, Cst. Kim Lucas, CIHS Manager (COK) John Yarschenko, Supt. Brad Mueller, Health Services Administrator Cathy Thibault, Hon. Todd Stone, Kamloops MH & Addition Services Manager Kerry McLean-Small, and Hon. Terry Lake. Kelowna General’s Cardiac Surgery Program team celebrated the completion of its 1,000th open heart surgery this month. The program serves residents of the Southern Interior. Pictured here is the Cardiac Surgery team (L-R) including: Dr. Ahmad Poostizadeh, Dr. Guy Fradet, Carol Laberge, and Dr. Calvin Wan. Not pictured, Dr. Costas Schulze. In Golden B.C., Remembrance Day saw former comrades in arms attending the ceremony together. Former British Military members of the Queen Alexandra Nursing Corps are now IH colleagues (L-R): Jo Evison, Manager Golden & District Hospital, Erica Phillips, Acute Health Services Administrator (EK), and Richard Harding, Acute Director Health Services (NOK/VJH). Combined, these three have over 50 years of military service. Lillooet hospital order clerk Jody Eliuk is responsible for ensuring visitors, patients, and staff at Lillooet’s residential and acute site can enjoy the region's vast outdoors through her artwork. Jody, in the photo, singlehandedly painted this amazing mural on the inner courtyard wall of the residential care facility.