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Sep/Oct 2016 #GettingBusinessDone gatwickdiamondbusiness.com Design By Sponsored By JEREMY’S JOTTINGS The Governor of the Bank of England did take fairly drastic action with a cut in the Base Rate (thank you, I have a Tracker Mortgage) and further Quantitative Easing, but was it really necessary or was he fulfilling what he said he would do, in the event of a vote to leave? For the moment, the jury is out but we wait to see the impact of these actions. It will also be interesting to see how the next Leader of the Opposition (as yet undecided) sets out their plan to keep Britain in the EU. In other news, the wait for a Government decision on runway capacity goes on. My latest correspondence from the DfT states that any “announcement” (let alone a decision) is unlikely to be made before October. I have also recently met with GTR, the operators of Southern, Thameslink and Gatwick Express trains to raise the issues that many members have with travelling by rail across the region. It’s now around 2 months since the Brexit vote and, whilst the sky hasn’t fallen on our heads, there are signs of a more difficult trading environment facing us. However, in the Gatwick Diamond we are more protected than other parts of the country. Whilst there is understandable concern about EU migrant employees, trading conditions, the value of the pound and future trade negotiations, most businesses across the region are trying to keep on keepin’ on. to work with members who have been adversely affected by the disruptions to service so please do let me know the impact on your business. With new staff appointments and a new Chairman and Executive Council, I am looking forward to the future as we plan to bring you even more opportunities to network and to influence the success of this buoyant and prosperous region. Alongside the regular events programme, we now have Educational Seminars, the Speakers Conference and other more social activities such as the Annual Charity Dinner Dance in November. The Entry period for the Gatwick Diamond Business Awards opens in October bringing you even more opportunities to shine bright like a Diamond. As always, please do let me know how we can be of assistance and I look forward to working with you. Whilst a large part of the problem is down to industrial relations, the operation is also severely affected by maintenance & development work which means that 60% of operational delays are caused by Network Rail. The ongoing dispute with staff is based on agreements made in the awarding of the Franchise and we do hope that these can be resolved quickly. My contact at GTR has been in touch since the meeting and has expressed a desire Previous Meetings & Events: July / August The past two month’s meetings were: August Members Meeting hosted by Chichester College, Brinsbury Campus chichester.ac.uk Networking at Ease hosted by Ashdown Park www.ashdownpark.com Donut Working hosted by Wessex Networks www.wessexnetworks.com/home Summer BBQ hosted by The Grill Restaurant, Arora Hotel www.arorahotels.com Elevenses & Networking hosted by Hampton by Hilton, London Gatwick Airport www.hamptonbyhilton.com 2 July Members Meeting hosted by the University of Sussex www.sussex.ac.uk Networking at Ease hosted by The Felbridge Hotel & Spa www.felbridgehotel.co.uk Pastries & Networking hosted by Rawlison Butler LLP www.rawlisonbutler.com Afternoon Tea hosted by Alexander House & Utopia Spa www.alexanderhouse.co.uk All of these events were very well attended and presented great opportunities for Members and other to gain new contacts. gatwickdiamondbusiness.com GDBA Are you a local business looking to gain new clients or maybe a start-up in need of some real business advice? Whatever the reason, the Target Business Expo and gdb Speakers Conference should be the most important date in your diary. This business to business exhibition is a unique event bringing together organisations from a range of sectors from Insurance to HR to Design and Vehicle leasing. Over 140 exhibitors will be available to discuss their products and services directly with you. Purchase a ticket for the gdb Speakers Conference, hear from three outstanding speakers and have the opportunity to meet and discuss your business issues over lunch. 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Tickets Tickets Tickets purchased purchased purchased in advance in advance in advance through through through gdb) gdb)gdb) 11.30 11.30 11.30 Lara LaraMorgan Lara Morgan Morgan 12.15 12.15 12.15 Geoff Geoff Geoff Meade Meade Meade 13.45 13.45 13.45 RtRtHon Hon RtLord Hon LordAndrew Lord Andrew Andrew Adonis Adonis Adonis Target Business Expo is free to attend to all visitors and offers a wealth of information and advice, products and services to all businesses large and small. Please book your stand early to avoid disappointment. THE TARGET BUSINESS EXPO Tickets for the Networking Breakfast and gdb Speakers Conference must be purchased through gdb in advance. FOR MORE INFORMATION CALL TARGET IN 1 Gatwick Diamond Business | 01293 440088 AND gdb SPEAKERS CONFERENCE. K2, PEASE POTTAGE HILL, CRAWLEY RH11 9BQ 20TH OCTOBER 2016 01293773021 targetbusinessexpo.co.uk www.gatwickdiamondbusiness.com the Source - Sep/Oct 2016 Charity supported by Target in 1 Limited. 3 GDB The Impact of Brexit – gdb Diamond Employers Lunch It has been over two months since the UK voted to leave the European Union (“EU”) but there is still great uncertainty as to how the UK will move forward post-Brexit. There are myriad questions: When will the UK actually leave the EU? Will new trade deals be established between the UK and the EU? Will Scotland have a second referendum? Is this the end of the UK as we know it? To help understand these and other issues, Faye Bargery of Irwin Mitchell hosted a lunch of 20 members to discuss these issues and, in particular, the impact on EU migrant employees. The key issues raised, which we will be taking to national politicians, included: Employment: • What will happen in the future if there isn’t freedom of movement for EU nationals? • How would a points system work for immigration? • What happens to existing EU Nationals working in the UK? • There has been an impact on motivation of EU nationals employed by members, as they question their future prospects in the UK Research & Development – Science & Technology • There was concern about the impact (not just financial) of withdrawing from EU funding streams for R&D and Science funding. It was reported that companies are already seeing an impact on International willingness to engage in research Future & Current Investment plans • Whilst there are reports of a slowdown in the Midlands & the North, there is less evidence of deals lost or paused in the region, but there is a feeling that there is a slower pace whilst waiting for Government clarity Grants, Loans & Funding • There was concern about the availability of grants &/or loans following Brexit. Clarity sought on ERDF as it appears this is agreed to 2021. Skills & Training • Not necessarily related to the EU but there was concern about FE & HE provision following changes in Government Departments Article 50 – now or later? • There was no overall consensus as to whether the trigger of Article 50 should be immediate or delayed. There was concern as to the availability of people with the skills to carry out the negotiations. This note from Ben Xu, Immigration Solicitor with Irwin Mitchell, may be of interest: What employers may do to protect their workforce Employers should review their workforce and identify EU nationals and EU family members who are currently employed by them. Employees should be encouraged to take steps to safeguard their position by applying for permanent residency, if possible, or a registration certificate. Employers should also work with their HR departments to identify new recruits who are EU citizens and keep detailed records of these new employees. At the same time, employers should also help employees to explore other possible visa routes in the event that they would need to apply for fresh visas using existing non-EU visa categories post-Brexit. Your Executive Council challenges facing the business community. I hope that my experience of working on the gdb Council over many years will be of value and I Iook forward to working with Anya and Debra.” Following the election at the June AGM, a number of appointments have been agreed to the Executive Council. The new Chairman of gdb is Anya Ledwith of ESHCon. Anya has been a member since 2008 and served on the Council for the last three years. Following her re-election in June she stood for Chairman and was unanimously elected by the Council. Following her appointment, Anya said “Our plans for gdb are to build on existing successes, to expand upon the real value of membership, make connections between members and provide a voice to lead on important regional issues. “I look forward to working with the gdb Executive and team, and to meeting as many members as possible.” For the first time in a number of years, we also have a Vice-Chairman. Debra Vice-Holt of the University of Brighton was co-opted onto the Executive Council in 2014 then elected in 2015. Debra said “I am very happy to have the Board’s confidence to undertake the role of Vice-Chair and plan to support 4 both Anya and Jeremy with the exciting plans to develop gdb and look forward to meeting more members throughout the year.” After more years than I care to remember followed by a two-years as Chairman, David Montgomery of Kingston Smith became a Director of the company. David told us “I am delighted to have been appointed one of the Directors of the company. With a new Chair and Vice-Chair, I am genuinely excited by the future prospects for the organisation, especially with the changes and At the July meeting, a number of co-opts were also agreed and the full Executive Council now comprises: • Chairman - Anya Ledwith, ESHcon • Treasurer - Matthew Tyson, Richard Place Dobson • Director - David Montgomery, Kingston Smith LLP • Director - John Peel, Marsc • Vice-Chairman - Debra Vice-Holt, University of Brighton • Alison Addy, Gatwick Airport Ltd • Georgina Angele, The Careers and Enterprise Company • Nick Broom, PVL • David Connell, South Lodge Hotel • Lisa Downs, Rawlison Butler LLP • Andrew Hookway, Extech Ltd • John Jory, Reigate & Banstead Borough Council • Brett North, Elekta • Simon Pringle, Red River Software • Dan Sibley, NatWest gatwickdiamondbusiness.com GDB The Gatwick Diamond Business Awards 2017 Speakers Conference Shine Bright Like a Diamond We are delighted to be announcing the 9th Gatwick Diamond Business Awards Once again we have brought together a fantastic group of sponsors and judges to help us find and celebrate the very best businesses across the Gatwick Diamond. The Gatwick Diamond Business Awards give any business the opportunity to shine as brightly as they can … like a Diamond. Event Partner: Avensys Live Media Partner: Platinum Business Magazine Key dates for your diary: 6th October 2016 - Launch of the Entry Period with Sponsors, Media and 2016 Winners 18th November 2016 - Closing date for entries Dec 2016 - Jan 2017 - Judging Period Headline Sponsors to date: Emirates, Gatwick Airport, NatWest, Nestle Pre-Dinner Reception: Irwin Mitchell Awards Sponsors to date include: Central Sussex College, Crawley Borough Council, FSB Surrey and West Sussex, Gatwick Diamond Initiative, KPMG, NatWest, Rawlison Butler, Search, Vines BMW & Mini Design Partner: Storm Creative Partnership Venue Partner: Millenium & Copthorne Hotels 9th February 2017 - Finalist announcement at the Sponsors and Media Breakfast 16th March 2017 - The Gatwick Diamond Business Awards 2017 13th April 2017 - Sponsors and 2017 Winners Celebration Breakfast To find out more about the Awards and to be involved, visit: www.GatwickDiamondBusinessAwards.com You can also follow the Awards on Twitter @gdbizawards The recent result of the EU Referendum will certainly impact on our economy, our relationships with Europe and other markets and also on our infrastructure investment programs. Gatwick Diamond Business have brought together three expert speakers to help you focus on what is important to your business. • Hear about entrepreneurial business success from Lara Morgan • Find out what the result of the EU Referendum means to you and your business from Geoff Meade • Learn how developing infrastructure could impact business in the South East and the UK from Rt Hon Lord Andrew Adonis Sponsored by Gatwick Airport, Reigate & Banstead Borough Council, Santander and University of Brighton, the inaugural gdb Speakers Conference is being held alongside the Target Business Expo at K2, Crawley on Thursday 20th October 2016, and will allow you to hear from three outstanding speakers, as well as have the opportunity to meet & discuss your business issues over lunch. Tickets, including buffet lunch, are: £75 plus VAT: gdb Members £95 plus VAT: gdb non-members Dinner Dance To book your place(s) at the gdb Speakers Conference please call us on 01293 440088 Going back to the 80s! Timings: 11.00 - Registration & coffee 11.30 - Speaking on Business & Entrepreneurship - Lara Morgan 12.15 - Speaking on Europe & the EU - Geoff Meade MBE 13.00 - Lunch 13.45 - Speaking on Transport & Infrastructure - Rt Hon Lord Andrew Adonis 14.30 - Closing questions and comments The 2016 Annual Charity Dinner Dance will be on 10th November 2016 at the Felbridge Hotel. You may not know this, but the Felbridge Ballroom was the home of one of the area’s most popular Roller Discos back in the 80s, so we are looking to resurrect some 80s magic with: • 80s Revival Band – Cinnamon Street • Roller Disco Dancers • Break-dancers So, break out your leggings & your headbands & get ready to party with a perm! the Source - Sep/Oct 2016 The evening is sponsored by Gatwick Airport and there will be a prize raffle with, as usual, some great prizes to raise funds for the gdb Member Charities. Keep an eye out for the Booking Form & we look forward to seeing you on the 10th November! Delegates will have free access to the Target Business Expo, also taking place at K2 on the same day. For more information or to book a stand please contact Natasha Money at Targetin1; [email protected] To avoid disappointment, don’t delay; book today! 5 BUSINESS NEWS Growing Gatwick’s Future Gatwick’s ‘Decade of Change’ strategy tracks the airport’s progress against ten sustainability targets set over a ten year period (2010 to 2020). Progress at the half way point shows a strong performance as the airport works toward its vision of becoming the UK’s most sustainable airport. Highlights from the 2015 report include: • Carbon emissions cut by 32.6% • Energy use cut by 16.6% • No operational waste sent to landfill, with 49% recycled • 56% of the airport’s 21,000 strong workforce live in the local community • £74.1 million spent with local suppliers in 2015, around 30% of procurement spend • Over 30 community events sponsored, £200,000 distributed among local causes and £175,000 raised for local charities Gatwick Group delivers to The Chelsea Flower Show May was another busy month for Gatwick Group with a wide variety of work undertaken, though the highlight of the month was working at the RHS Chelsea Flower Show. Gatwick Group were tasked with delivering the ‘structure’ for The Winton Beauty of Mathematics Garden. Our HIAB1055 + Jib (as featured on BBC 1) was just the HIAB for the task. That wasn’t the only job at the show. We also delivered a range of luxurious tree houses using our Artic HIAB 477 and extendable semi low loader full rear steer trailer. ‘The Winton Beauty of Mathematics Garden’ Structure being loaded and secured, prior to being transported to the RHS Chelsea Flower Show 01293 824 777, www.gatwickgroup.com 6 In a further sign of confidence in Gatwick’s future, the airport recently announced 17 construction and engineering companies to take forward the next stage of Gatwick’s £2.5bn transformation. Of the 17 selected companies, 10 are local to the airport and were scored on their approach towards contributing a positive local economic impact. The announcement comes hot on the heels of the Mayor of London, Sadiq Khan’s recent visit to support a second runway at Gatwick where he praised the airport’s “formidable” Capital Investment Plan. This next stage of investment will focus on developing existing airport infrastructure: • Expansion of both South and North Terminal Departures Lounge; and the South Terminal Immigration Hall • North Terminal Early Bag Store • Airfield projects including additional aircraft parking stands, taxiway optimisations • Increased car parking capacity for short stay, long stay and staff car parks • Road and rail improvements Gatwick’s Head of Procurement, Karen Brown, said: “As part of Gatwick’s ongoing transformation, we encouraged local firms to register their interest in this construction and engineering opportunity. We expect local businesses to play a key role in the next phase of our investment programme, boosting jobs and growth throughout the region.” Please contact Head of Community Engagement Alison Addy for further information, and for copies of the 2015 Decade of Change report [email protected] Innovation truck rolls into RS Components in Gatwick The Gatwick trade counter of RS Components (RS), the trading brand of Electrocomponents plc (LSE:ECM), the global distributor for engineers, was the destination for a recent pit-stop by the firm’s 21.8 metre truck – a ground-breaking mobile innovation experience with six interactive environments. The RS truck arrived at the Lowfield Heath branch, located just south of Gatwick Airport and on the edge of the Manor Royal industrial estate, to showcase the new RS Pro range. This range, which is RS’ own label, has 40,000 high-quality, competitively-priced industrial products and electronic components. RS Pro is also now available at the trade counter – which has had a partial refurbishment to accommodate it. here and it was well-received by customers on the day. They were able to experience first hand the RS Pro range via the interactive displays, and of course, can see some of the products on our new display at the trade counter.” RS Gatwick branch manager John Rooney explained: “It was great to have the truck For more information about RS Components please visit the website at www.rs-online.com. gatwickdiamondbusiness.com BUSINESS NEWS Creative Pod undergoes a complete brand overhaul and introduces new Managing Director Today, Creative Pod, a full service agency based in Manor Royal, unveil their new brand and website. The company has undergone a total review and overhauled of all of their branding with updated offices and the introduction of a new Managing Director. Matt Turner has stepped aside as Managing Director of the company and has now taken up the role of CEO. The role of Managing Director has been filled by Rob Nunn, a former National Entrepreneur of the Year. The relaunch, coinciding with Creative Pods 10 year anniversary, reflects the evolution of the company with the complete reinvention of their offering. This sees Creative Pod become part of a larger umbrella group, The Creative Group, which houses the other brands in their offering including ECHO, a brokerage and The Printshop which solidifies the brands proposition and will aid its international expansion. Matt Turner, CEO of Creative Pod comments; “Over the past 10 years, we have grown and evolved Creative Pod into a full service marketing, design and print agency. With this development, we felt the look and feel of the brand did not reflect the exceptional value we add to our clients. We have worked hard over the past few months to evaluate our offering and feel the new look reflects the future of Creative Pod.’ He continues; ‘Today marks an exciting time for the company and I am delighted to introduce my business partner and friend Rob, as our new Managing Director. His expertise will help to propel the company forward and expand our business internationally.’ New Managing Director Rob Nunn adds, ‘Today’s relaunch of the Creative Pod brand is now aligned with the company’s ambitious growth plans. Since coming onboard, we have reviewed and changed the business in record time. The team at Creative Pod have adapted to every new challenge I have thrown at them and have proved their ability to deliver challenging projects on time and to budget. I am thrilled to be working with such a fantastic company and can’t wait to drive the business forward.’ The relaunch will be rolled out across all of their marketing channels and collateral immediately. Visit www.creativepod.uk.com to see their new look and offering in action. www.creativepod.uk.com Baystar wins prestigious contracts at Herstmonceux Castle and the National Trusts’ Mottisfont Abbey Baystar, a building services company dedicated to creating energy efficient systems, has won two prestigious contracts to design and install sustainable energy solutions. Herstmonceux Castle The Herstmonceux Castle estate is a popular tourist attraction in East Sussex and is home to the Bader International Study Centre (BISC), part of Queen’s University, Canada. To reduce the castle’s £70,000 annual oil bill, Baystar is installing a water source heat pump, utilising the surrounding moat as the heat source. “Once fully commissioned, the system will drastically reduce the castle’s reliance on oil and will improve its heat efficiency. Working within a building a medieval castle is a privilege,” commented Tessa Guy, Managing Director of Baystar. the Source - Sep/Oct 2016 Mottisfont Abbey Mottisfont Abbey in Hampshire is managed by the National Trust. As part of the National Trust’s Renewable Energy Investment Programme, Baystar is installing a biomass boiler and district heating scheme. “I’m excited at the prospect of working with Baystar. They won the contact following a rigorous tender process by demonstrating their technical ability and their understanding of the complexities and sensitivities surrounding our historic sites, with their existing portfolio of work confirming our findings. This is the first of several installations planned for the London and South East Region as part of the National Trusts “Grow your own energy” strategy. I am confident this will be an exemplar installation for Baystar and the Trust,” explained Adrian Fox, Project Manager of the Renewable Energy Investment Programme for the National Trust. “We are proud to be working with the National Trust. Our specialised team are keen to ensure that we create the most energy efficient heating to take Mottisfont, and other similar style buildings, into the future,” said Tessa. www.baystar.co.uk 7 BUSINESS NEWS ILG opens two new facilities in Crawley Sussex based delivery and fulfilment company ILG is opening two new warehouses in the Manor Royal Business District this summer. The first warehouse on the Sterling Park industrial estate will be dedicated to ILG’s fashion & beauty clients following the growth of new fulfilment business from this sector. The second warehouse, located in the Gatwick Distribution Centre, will be used primarily as a bulk storage and disaster recovery site. With the opening of these two new sites ILG now has 6 sites in the Gatwick Diamond and will be creating another 25 jobs including roles for Warehouse & Storage apprentices and supported employment opportunities through Aldingbourne WorkAid. ILG’s customer base includes leading brands such as Charlotte Tilbury, Sunseeker, BUPA and Rolls Royce. Commenting on the new facilities Mike Stephenson, MD, said ‘opening two new warehouses simultaneously has been a challenge but the team has done a fantastic job, not just in relation to the fit out but also the recruitment and training of new employees. I am very proud of the level of facility and range of services we are now able to provide our clients’ ILG’s increased purchasing power enables them to also offer highly competitive UK and international delivery services through their own fleet of vans operating in the Sussex and Surrey area. For more information about ILG’s delivery and fulfilment services visit www.ilguk.com 27,000 sq ft distribution Subway® continue to seek new outlets warehouse - let Property consultants Stiles Harold Williams SHW are delighted to report the recent letting of Unit A, Camino Park, Crawley to DFS. Head of Agency Tim Hardwicke said: “Crawley is a key distribution hub for the South East and this letting demonstrates the continued interest in units of 20,000 sq ft upwards from B8 occupiers. We had very good interest in the unit and had to let down a number of these in favour of DFS. “Availability of units in Crawley and the South East is very low and we currently have a significant number of unsatisfied requirements on our books but few options to offer them. At the last count there were Warehouse/Light Industrial requirements of over 865,000 sq ft for just Crawley/ Gatwick alone.” Business space in Crawley, Gatwick or beyond to let or sell? Contact Tim Hardwicke: [email protected] 01293 441305 07989 420989 8 are seeking further sites for Subway® in Greater London, Hampshire, East Sussex, West Sussex and the Isle of Wight (South Coast territory). SHW have worked alongside Subway® for some 15 years now and have been involved in more than 250 transactions. Subway® are the world’s largest sandwich franchisee and SHW are the recommended agent in the search areas. With some 270 stores in Greater London and 100+ in the South Coast territory there is still significant potential for many more acquisitions. The requirement is flexible with stores ranging from 200 sq ft to 1,500 sq ft, located in town centres, retail parks or on main roads where there is a good customer base such as office workers, tourists, students, shoppers and residents. very attractive high quality tenant for retail landlords. New stores are urgently needed now to ensure they are shop fitted and ready for trading well in time for Christmas 2016.” Nigel Evans, Partner for SHW commented: “The target is to secure at least 70 new stores a year in the two territories and with a high quality fit out, good covenant and a great success story, Subway® are a Nigel Evans: [email protected] / 020 8662 2728 For further information contact: Richard Pyne: [email protected] / 01273 876213 gatwickdiamondbusiness.com BUSINESS NEWS Phase 2 completed at North Downs Specialist Referrals, Surrey K2 is pleased to have completed the refurbishment and remodelling at the North Downs Specialist Referrals, Surrey - an internationally acknowledged centre of excellence for Specialist Veterinary Care in the UK and Europe. The project involved fitting out a light industrial unit to accommodate a clinical environment for specialist veterinary referrals. This included the provision of a new radiotherapy area, instrument care, brachytherapy, cattery, canine ward, recovery and high dependency along with reconfiguration of the existing facility with an improved environment for theatre prep, consulting rooms and procedural rooms. K2 were appointed as client representative, project managers and cost consultants on stage 1 of this project with overall responsibility for the design, procurement and delivery. Having obtained planning permission for the scheme, works commenced early January 2013 and was completed on time in July 2013. K2 had to work closely with a range of clinical disciplines to deliver a high specification unit, recognising the complexities and diversity of procedures that would be undertaken in the new development. Ensuring the detailed specification for each area was rigorously adhered to was critical to the successful outcome of the project. In April 2016, K2 were again appointed in the same capacity to deliver an additional recovery kennels unit within a 5-week onsite programme. Alison Cumberland, Senior Project Manager at K2 Consultancy said: “This project has showcased the comprehensive range of high-quality property consultancy services that we offer. We planned our work after consultations with the client, and kept in constant contact with them throughout the project to deliver the desired end result on time and within a tight schedule.” Bearing in mind that the refurbishment project was undertaken in the veterinary practice, K2 ensured that the works were completed in a professional, manner, which helped keep disruption to an absolute minimum. Thanks to the work completed, the NDSR can now carry out more specialist treatments, by providing improved care for the animals. www.k2consultancy.com Nissan Dealer helps Gatwick ‘meet and greet’ company go all electric but took the decision to go all electric for environmental reasons. Both the LEAF and e-NV200 offer zero tailpipe emissions. A pioneering ‘meet and greet’ parking company operating out of Gatwick Airport is leading the way after taking delivery of two all-electric Nissan vehicles, with another on order. Adrian Stratulat, Manager of Tudor Rose Airport Parking, said: “We have always been a company that likes to innovate and improve and so we were the first in our sector to introduce things like photographic vehicle inspections. Tudor Rose Airport Parking has taken delivery of a 30kWh Nissan LEAF and a fiveseat e-NV200 to become the first airportapproved parking operator to introduce a 100% electric fleet. The seven-seater will arrive in September. The vehicles, which have been supplied by Motorline Nissan, and stickered by Fast Signs Crawley, operate 24-7 and are used to ferry the company’s team of drivers between the airport terminals and its secure parking facility in Hookwood. the Source - Sep/Oct 2016 Each vehicle makes between 150 and 200 journeys a day, covering an average of 150 miles. “The LEAF and the e-NV200 make perfect sense for our business – they save us money on fuel, they’re great to drive, have a range that meets our needs and they’re good for the environment.’ Tudor Rose expects to make significant savings of around £19,000 over 3 years per vehicle on fuel and maintenance costs For more information about Nissan’s electric vehicles or to arrange an extended test drive, visit www.theelectricvehiclecafe.com 9 BUSINESS NEWS British Airways i360 lighting switched on The ‘breathing’ lighting on British Airways i360 was recently switched on for the first time, bringing the final touch to the spectacular new Brighton beach attraction. David Marks of Marks Barfield Architects, which conceived and designed British Airways i360, said, “The concept for the lighting at the top of the tower is that it ‘breathes’, gently increasing and decreasing in intensity at the average rate of a human being breathing at rest.” The overall effect of the lighting on the tower and viewing pod together emulates British Airways colours of red, white and blue. The tower colour bursts and pod lights switch on at sunset and off at midnight every night, while the aeronautical safety lighting will remain switched on at all times. Lynne Embleton, British Airways’ Director of Strategy and Managing Director at Gatwick, said: “The tower will be a beacon for the city, and it is fantastic to see it lit with the British Airways colours. We look forward to welcoming visitors from around the world, both on our flights and in beautiful Brighton.” The tower lights, designed by DoArchitecture, can be programmed to display a range of options for matching colours and patterns of light to support important city and global events, from festivals and launches to memorials and charity days. Continued David Marks: “The lighting is designed to be flexible so that colours and effects can change to reflect events and moments that are important locally, nationally or globally. The lighting can be designed to sparkle, scintillate, shimmer, or glow. The range of possible effects is absolutely brilliant.” The first was Brighton Pride, when the attraction was lit in slowly revolving rainbow colours to celebrate the occasion. More information can be found at BritishAirwaysi360.com The lighting is concentrated at the top of the tower, fading as it descends to the level of other buildings. Four white lights shine from the top down, accentuating the vertical slots in the tower’s cladding. Twenty-four coloured LED lights sit between the steel structure and its cladding, providing a subtle glow coming through it. ‘Breathing’ lighting on British Airways i360 Nova Direct Nova Direct, partners with Konika Minolta, recently took delivery of the latest and greatest in Digital Print technology to come out of the Konika Minolta HQ. The Bizhub Press C1085 features full colour support, high productivity and paper handling ability as well as high image positioning accuracy, allowing Nova Direct to save your business money on your next digital print campaign. We understand the importance of consistent and exceptional quality, and with the help of our all-new C1085, we are able to minimise colour variance to provide high-quality images, suppress colour shift by maintaining stable main body internal temperatures. With an unparalleled density sensor and algorithm controlled colour feedback system the C1085 provides realisation of active colour management and stability, catering to the very minute specifics your business may request. The precision and work provided by the 10 BizHub Press C1085 does not end with just printing. The system can be built to realise optimum added value and product differentiation. Due to constantly diversifying needs in the digital print industry the output range of commercial printers has to be widen to keep up with the market. Due to the widened range of the C1085, post-processing that has been outsourced in the past can now be performed through an in-house integrated production process to create added values on the cost and delivery fronts, thus adding to and expanding profits. With diversifying needs come diversified and advanced solutions. In partnering with Konika Minolta, Nova Direct is able to offer a range of bespoke Augmented Reality campaigns. Augmented Reality (AR) is a live direct or indirect view of a physical, real-world environment whose elements are augmented (or supplemented) by computer-generated sensory input such as sound, video, graphics or GPS data. By implementing AR on your next marketing campaign with Nova Direct, your business can take the 21st century by storm and lead in a new and expanding market segment. Nova Direct welcomes you to stop by and have a look at our new BizHub Print C1085 by Konika Minolta and also our Augment Reality systems. Please contact us if you have any questions or to get a quote on your next digital print and marketing campaign. Call us on: 01444 231400 or email [email protected] gatwickdiamondbusiness.com BUSINESS NEWS Avensys Live events and audio visual specialists, AvensysLive, based in Manor Royal, spent a week recently at the Brighton Centre, operating the International Taekwondo Championships 2016. The 17th Adult and Senior and 12th Junior ITF World Championships took place from 26th to 31st July 2016, with over 1000 competitors from 45 different countries. AvensysLive provided lighting, audio, projection and video production to the week-long event, which included performances from Flawless (Britain’s Got Talent) , King Edmund Acro Gymnastics and Leah McFall (The Voice). www.avensys.co.uk Brexit: You’ll still get caught by the new EU data protection laws! The way that businesses collect, process and retain personal data will be subject to new EU legislation – the General Data Protection Regulation 2016 - from 25 May 2018. It is highly unlikely that the UK Government will negotiate and unanimously agree withdrawal arrangements from the EU before 25 May 2018. Therefore, the GDPR will apply in the UK from that date and until the UK leaves the EU. When the UK leaves the EU, it will need to have data protection laws in place which will enable the UK to be considered by the EU as a safe destination for transfers of personal data. Those laws could be substantially similar to the GDPR. Indeed, the Information Commissioner’s Office has recently said “Over the coming weeks, we will be discussing with Government the implications of the referendum result and its impact on data protection reform in the UK. With so many businesses and services operating across borders, international consistency around data protection laws and rights is crucial both to businesses and organisations and to consumers and citizens. The ICO’s role has always involved working closely with regulators in other countries, and that will continue to be the case. Having clear laws with safeguards in place is more important than ever given the growing digital economy, and we will be speaking to Government to present our view that reform of the UK law remains necessary.” Don’t underestimate the extent of changes needed to your internal and external systems, processes and procedures or the associated costs. You need to start assessing your awareness and readiness for compliance now – waiting until 2018 will be too late! We have a specifically tailored service to help you manage the transition and your compliance - DataPROTECT. For further information and a free initial confidential chat, contact Commercial Partner, Lisa Downs on ldowns@ rawlisonbutler.com or 01293 558593. with the university’s Vice Chancellor Debra Humphris and representatives of Visit Brighton, Visit Eastbourne and Southcoast Conferences. A vintage ice cream van and the stunning South Downs provided a fun and quirky backdrop for the launch event. delegates over 5 days which we are proud to support. This service marks the next exciting stage and will hopefully encourage academics and local organisations to host strategically important events in these vibrant South coast destinations.” Elisabeth Barton, Head of Southcoast Conferences, said: “Southcoast Conferences have hosted over 50 successful events, including the Design Research conference this July with 700 For more information: www.southcoastconferences.com New events partnership A new Partnership Programme has been launched to provide destination and event support services to academics, charities, associations or local corporate organisations bidding for and hosting high profile events and conferences along the South coast. The partnership between Southcoast Conferences (the conference team at the University of Brighton) and the convention bureaus in Brighton, Eastbourne and Hastings is drawing on each partner’s expertise with the joint aim of attracting more events to the South coast. Students studying event, tourism and hospitality courses at the University of Brighton will be employed to assist with the planning and delivery of any academic conferences. The launch of the service was celebrated on the University of Brighton’s Falmer Campus the Source - Sep/Oct 2016 Or contact: Kat Boness, Southcoast Conferences, [email protected] 11 BUSINESS NEWS Marco secures five year contract with Gatwick Airport Marco, a well-established airport contractor, has been awarded a multi-million pound contract with existing client, Gatwick Airport Limited (GAL), the UK’s best connected airport. It is the second major deal that the awardwinning company has picked up in the past ten months. In mid-October, Marco won a three-year electrical and general maintenance contract for the World Duty Free Group (WDFG) at London’s Gatwick, Heathrow and Stansted airports. In total, 127 companies submitted prequalification interest, out of which just 17 construction and engineering firms were awarded a contract. Under the five-year contract that Marco secured, it will provide a framework of design, construction and operational services for low complexity projects up to £1.5 million, as well as contribute to key environmental targets in line with Gatwick’s ambition to become the UK’s most sustainable airport. Liz Townsend, Gatwick’s Head of Procurement, commented: “We are very pleased to be able to award the contract to a partner that we already have such a successful relationship with. Due to their extensive industry knowledge, experience and resources, they truly understand our challenges and needs. We have complete confidence that they will deliver the projects we set them to the highest possible standards to help take forward the next stage of Gatwick’s £2.5bn transformation.” Managing Director of Marco, David Gill, said: “The new contract is testament to Marco’s proven track record with Gatwick and our desire to set the benchmark among other UK airport companies. We are strongly committed to working safely, collaboratively and innovatively whilst maintaining a first class experience for Gatwick’s passengers and we are looking forward to supporting the airport’s continued growth.” Just like GAL, Marco has a good relationship with its local businesses and through their extensive and trusted supply chain they are able to maximise efficiency, but also help the region to thrive in terms of new jobs and economic regeneration. www.marcogatwick.co.uk Manor Royal BID launches new subsidised training programme Manor Royal BID has launched its latest suite of training programmes for employees of companies located on Manor Royal Business District. The short courses, which are heavily subsidised thanks to the BID, are being delivered by Central Sussex College and cover a range of topics including health and safety, business development and digital and IT skills. Steve Sawyer, Manor Royal BID’s Executive Director, said: “The courses are beneficial for people working across a range of sectors and roles. Since we started running our pilot courses last year, over 150 delegates from 75 companies have benefited from the opportunity to be taught in close proximity to their workplace and side-by-side with fellow Manor Royal employees. This new programme offers professional learning for those either seeking a mandatory qualification or for those 12 who simply want to expand their existing knowledge to be more effective at work. As well as learning new skills, participants will build confidence and develop more knowledge to help them at work. Plus they will make a decent saving on their training costs.” Andy Forbes, Executive Director of Business Development at Central Sussex College, said: “We are very pleased with the success of the Manor Royal BID training programme to date and look forward to expanding the offer for Manor Royal businesses in this latest phase. The training is great value for money and feedback from employers so far has been overwhelmingly positive”. In addition to the bespoke programme, all Manor Royal BID levy payers can also receive a 20 per cent discount on short courses and 10 per cent discount on any professional courses delivered by Central Sussex College. This is one of a number of initiatives the BID delivers for the benefit of Manor Royal companies and their staff. Other benefits include discounts on public transport, free Business Watch membership and the delivery of numerous projects and events aimed at improving the trading and working environment. The training courses are now available for booking online at http://www.centralsussex. ac.uk/manor-royal. Alternatively, people can call the college’s dedicated Manor Royal skills adviser on 01293 442344 or email htc@ centralsussex.ac.uk. gatwickdiamondbusiness.com BUSINESS NEWS Local marketing agency decorate Gatwick Airport cow ‘Amoolia Earhart’ for CowParade Award winning local marketing agency Storm Creative Partnership have decorated a lifesized fibreglass cow on behalf of clients Gatwick Airport for the Surrey Hills CowParade. Established in 1999, Storm is an integrated design and marketing agency with a proven track record and approach for delivering memorable and effective campaigns. Storm works for local, national and international clients, including Gatwick Airport, G4S and Oncam Grandeye. And in the last 10 years, their experienced team has won seven awards. Their latest project, however, is a little left field – Gatwick Airport approached Storm and asked if they would help them decorate a lifesized fibreglass cow, named ‘Amoolia Earhart’. It’s all for a good cause though. The cow will take part in CowParade, the world’s largest public art event. Taking place between May and December 2016, the parade involves d ozens of Brightlycoloured cows decorating hills, farms, towns, schools and popular landmarks across Surrey. The aim of the event is to share the beauty of the Surrey Hills and provide a massive boost to local businesses and community projects. Melanie Wrightson, Community Engagement Manager at Gatwick Airport comments: “The Surrey Cow Parade is a fantastic way to showcase the Surrey region in a fun and ‘amoosing’ way. As a gateway to the region, Gatwick welcomes a large proportion of the half a million international visitors who visit Surrey each year to take in the wonderful sights and experiences on offer. We selected Storm to assist with our design and opened the naming of our cow to the public via a Twitter vote. Gatwick Airport is just one of dozens of individuals, companies and schools who are sponsoring and decorating lifesized cows. The cows will be displayed around the county until the end of August, when they will be herded back to Surrey Hills CowParade HQ at Coverwood Farm, Peaslake in the heart of the Surrey Hills. On the 3rd September, at the inaugural Surrey Hills Food, Drink & Music Festival at Coverwood Farm, all the cows will be exhibited together in one place and judged. The top 20 cows will go to a Gala event in London, and the rest will be auctioned, with the money going to the sponsor’s chosen charity. Storm certainly hope that their cow for Gatwick Airport ‘moooooves’ bidders to raise a healthy amount for Gatwick’s chosen charities Gatwick TravelCare, their onsite charity which assists passengers in need, whilst also being committed to donating the same amount to their local and national charity partners, St Catherine’s Hospice and Cancer Research UK. www.stormcp.co.uk Knighthood Shifts Focus Anyone buying home, car, or travel insurance will be only too well aware of the increasing digitisation of consumer insurance products over the last few year. Indeed, it has become the norm for most people to buy their personal insurance direct from an insurer online or from a call-centre. The significant disadvantage of this route to buying cover is that insurance is brought with little or no advice, potentially creating an increased risk of problems when a claim needs to be made. Business insurance for start-ups and smaller SME’s has followed this trend in generally reducing the cost of cover for many small enterprises, however the “trade-off” in terms of getting correct cover without any professional advice has become increasingly questionable. Business insurance even for small companies is complex and a failure to properly understand the diverse risks a company may face, and the role that correct insurance can provide in alleviating those risks, is dangerous. Failure to disclose all relevant information at the time of buying cover or at renewal, failure to comply with policy conditions, failure to correctly assess the values the Source - Sep/Oct 2016 to be insured may all lead to disappointment when a claim is made. Such failings resulting in a loss to the business may even leave directors exposed to personal litigation placing their personal assets at risk. Recognising that some businesses will always unwisely regard price as the paramount consideration when buying cover East Grinstead Insurance Broker and GDB member Knighthood Commercial Insurance is adjusting its focus to work more closely with clients whose turnover falls between £500,000 and £25m As Development Executive Eric Webb, a Chartered Insurance Broker with more than 25 years’ experience of advising SME’s on their insurance needs explains “I am continually amazed how some small business owners will wing-it and buy insurance cover with no professional guidance, potentially jeopardising the survival of their enterprise should a major loss occur” We have to accept however that this is a growing trend at the lower end of the SME sector so going forward our service will now focus more closely on larger businesses who realise that proper professional advice is an essential component of the insurance buying process. These larger SME’s are more likely to value to quality of advice and support that Knighthood provides. While they will still be looking for value for money they will be less obsessed with securing the cheapest possible quote” Knighthood clients may rest assured that the insurable risks in their business have been properly identified and assessed before cover is quoted and recommended. www.knighthoodcorporate.com 13 BUSINESS NEWS METALL launches with a sell-out first event Over 30 manufacturing, engineering and technology businesses, who between them employ over 5,000 skilled people within the Gatwick Diamond, have helped launch a new association for the region’s manufacturing, engineering and technology industries. The companies attended the first meeting of METALL (Manufacturing, Engineering & Technology Alliance) at Roffey Park, Horsham, to hear from experts in innovation. The event was hosted by Sussex and Gatwick-based chartered accountants, Carpenter Box, together with fellow sponsors asb law and recruitment agency, CBSbutler. Keynote speakers Dr Robert Pearson of Cobham Antennas and Dr Zoe Webster of Innovate UK, each did a fantastic job of explaining what innovation looks like, how it can be achieved and how it can be funded. The meeting discussed how ‘passion’ to solve a problem and provide a solution, when harnessed effectively can become a massive and unstoppable force. They also spoke about the power of collaboration among smaller businesses, who have the agility to develop big ideas quicker than their larger counterparts. Sources of funding for innovative ideas were also discussed, with the meeting hearing about the various signposting services available for grant funding, which can sometimes make the difference between an idea that doesn’t progress and one that does. Chris Coopey, Head of the Manufacturing, Engineering and Technology Group at Carpenter Box, commented: “I was delighted with the response to this first event. The audience were keen to listen to our speakers as well as share their own thoughts and ideas with the group. Inevitably, the possible effects and challenges of Brexit were also discussed at the meeting, but the consensus was that it was far too early to predict how the sector would be affected. There were concerns about currency fluctuation, possible trade tariffs and the difficulty of finding skilled and motivated staff if restrictions on recruitment from overseas becomes a reality, but we will have to wait to see what the outcome will be. The reality is that we will have to trade our way out of whatever problems Brexit creates and in relation to that, we hope METALL can have a really positive effect.” METALL is a forum for manufacturing, engineering and technology businesses based in Sussex and Surrey. It aims to provide a networking opportunity for these businesses and to signpost growth opportunities, whilst allowing them to discuss issues affecting their business. Over time, a strong cohort of members will build relationships between businesses, education, Local Enterprise Partnerships and local government to help business grow in efficiency and profitability. www.metall.org.uk Planning permission needed for housing on Manor Royal Crawley Borough Council’s attempt to stop offices and storage and distribution warehouses in the Manor Royal Business District being converted to housing without planning permission has been successful. The removal of permitted development rights, which allow the conversion from certain property uses to housing without planning permission, follows concerns raised by the council and business community that residential development in Manor Royal is having a negative impact on its operation as a main employment area. The council also had concerns about the quality of life for anyone living in the 24-hour business district, which can be a noisy, busy place and doesn’t have the supporting facilities found in the town’s residential neighbourhoods. Crawley has a scarcity of available employment land, with figures from the council’s Local Plan showing a deficit of 35 hectares. In July 2015, the council’s Cabinet approved the ‘non-immediate Article 4 Directions’, 14 which would remove permitted development rights for the conversion of offices and warehouses to residential uses in Manor Royal. Before the directions could be introduced a 12-month notification period and a threemonth consultation had to be carried out. These have now been completed and the directions come into force today (Friday 29 July). The decision to proceed has been actively supported by business groups and representatives, including Coast to Capital LEP, Gatwick Diamond Initiative, Gatwick Diamond Business, Manor Royal BID, Crawley Local Economy Action Group, Gatwick Airport Limited and Manor Royal businesses. Councillor Peter Smith, Cabinet member for Planning and Economic Development, said: “Employment land is at a premium in Crawley and Manor Royal is home to the vast majority of it. “Loss of business space to residential use erodes the town’s already limited supply of employment land and undermines the overall function of Manor Royal Business District. “The council is building more housing and wishes to encourage more quality housing in Crawley, but this cannot now be done by taking away precious land in Manor Royal that is needed for employment. “I’m delighted that we’ve been able to protect the area’s primary use as a major economic hub.” Steve Sawyer, Executive Director of Manor Royal Business District, said: “We are delighted with this outcome. The primary use of the Manor Royal Business District is for business and that should be protected for the benefit of Manor Royal and the good of the local and regional economy. “The council has done the right thing – they have listened and responded by taking the right action. We look forward to more positive outcomes as part of the constructive partnership we have formed.” For more details visit: www.crawley.gov.uk/planning gatwickdiamondbusiness.com MOTORS Jaguar F-Pace My Dad always liked a Jaguar (although he did get locked inside one once on a test drive – but that’s a story for another day) and I do like the way the latest Jaguars look, especially the new F-Type. This model of the F-Pace really wins on fuel economy and the engine drives through a smooth 8-speed gearbox to give an enjoyable ride. So I was pretty excited to try the F-Pace, Jaguar’s first foray into the SUV category and, you could say, a direct competitor to the Porsche & other high end SUVs. It is a bigger car than I’m used to and the rear visibility is fairly restricted with a wide turning circle. But, as an owner or regular driver, these are things you would get used to fairly quickly. Front and rear parking sensors do help. The car I drove was the R-Sport model, with a 2.0l engine and All Wheel Drive. For a relatively small engine, the car was surprisingly quick but also very comfortable. Driving along the motorway I especially felt that the F-Pace has a real presence about it and motored strongly at 70. Internal space is excellent and the front cabin is a special place to be with the majority of controls intuitively placed. As a big car, of course, there is also plenty of room in the back for 3 passengers and the boot would be more than big enough for most families. The full length panoramic glass roof really creates a sense of space and light. I’m not surprised that Auto Express have named it Car of the Year in 2016. To try the F-Pace, contact Russell Horscroft at Harwoods Jaguar Land over on 01293 439041 or visit www.harwoods.co.uk VW Tiguan VW is still one of the manufacturers that people will go to for a practical, reliable and well-built car in most styles. Over recent years, other brands such as Nissan and Kia have stolen the march on the SUV market and the Qashqai is one of Britain’s top-selling cars. This year, VW introduced a revised Tiguan to the range, firmly aimed at taking sales in this ever growing space. The model I drove was the R-Line spec with slightly larger wheels and skinnier tyres. It’s been reported that this is the harsher ride in the range, but I had no problem with it around the area. As with most modern cars, arrange of drive settings puts you in control of the ride and, whilst this isn’t the nimblest car I’ve driven, it has a comfortable and solid ride. As with all VWs the cabin is a good place to be with a quality feel to the look and finish. Controls fall readily to hand and I enjoyed having such an informative dashboard display. It’s not always necessary to know where North or the height above sea level is in the back streets of Crawley, but I’m sure there are circumstances where that can help. The seats could be more supportive, but there’s plenty of room in the front, in the back (with tray tables) and in the boot – even for a bicycle. To test drive the Tiguan for yourself, please contact Jo Russell at VW Motorline Crawley on 01293 655556 or visit www.motorline. co.uk/volkswagen But do I already own the ultimate SUV? AS you will have read I have recently driven two versions of the increasingly popular Sports Utility Vehicle, the VW Tiguan and the Jaguar F-Pace. The bicycle integrates well with my phone (I can clip it onto the handlebars) giving me access to satnav and being able to record my route. It even allows me to catch Pokémon! Although you could say these are, in essence, the same car, they are aimed at different markets so I am not going to contrast them with each other. However, I thought I’d see how the SUV concept stacks up against my own SUV, the bicycle! My bike is practical too with nearly 47l of space in the Panniers whilst the careful use of bungee cords can add almost unlimited (if wobbly) capacity to the rear rack. The bicycle will take me just about anywhere in all weathers, although I run the risk of getting cold and wet, or arriving at work hot & sweaty. It can be quite fast (downhill) but has a firm ride. the Source - Sep/Oct 2016 I also think that cycling and the clothing can make a late middle-aged man look especially stylish. The bike is an economical and practical way to commute… as long as you’ve got a shower at work! 15 BUSINESS PEOPLE NEWS Talented new designer joins local agency Storm Hilton Di Game joined Hilton in May 2016 as Sales Manager based at the Gatwick hotel. Di has worked for a number of companies in the Gatwick community over the last 18 years. A recognised figure in and around the Gatwick community, Di continues to bring her passion and dedication to our local clients whilst also focusing on bringing new national and international business to the hotel and area. Handcross marketing agency Storm Creative Partnership are delighted to recruit talented new designer Paul Mellon from Oxfordshire. Established in 1999, Storm is an award winning integrated design and marketing agency with a proven track record for delivering memorable and effective campaigns. Storm work for local, national and international clients, including Gatwick Airport, G4S and Eurovia Vinci. Their experienced team has won seven awards and, in July this year, the team has expanded its talents, thanks to the addition of designer Paul Mellon. Paul’s move to Storm isn’t the only big change in his life right now. He’s also new to Sussex, moving to Hurstpierpoint from Banbury, Oxfordshire with his partner Nicola (Nikki has taken up a post at Burgess Hill Girls School). Before moving to Sussex, Paul spent the last four years working at a Northampton agency as a senior designer, where he was responsible for high level creative concept work across branding, websites and everything inbetween. Now he’s bringing his creative talents to Storm and couldn’t be happier, saying: “I’m passionate about what I do, and relish the chance to get to know Storm’s clients. I believe that no matter where you are in your career, there’s always something to learn from others and that collaboration breeds better design.” Storm are equally delighted to secure such a talented designer. As Storm’s managing director Matt Saunders says: “It’s great to welcome Paul into our creative and dedicated team. His passion for Cuttingedge design, meticulous eye for detail and team approach will fit in brilliantly. He also makes a good cuppa too!”. www.stormcp.co.uk Bianca Tinsley has recently returned to the Hilton as Conference and Sales Manager following her maternity leave. ‘I thought I had met my match working at the 100-mile-anhour whirlwind hotel that is the Hilton London Gatwick Airport, and then I became a mummy! I now face the new task of being a full time working mother and I know in time I will get the balance right as I do love a challenge!’ Christmas is the most wonderful time of the year so both ladies are hoping you will celebrate the festive season with Hilton London Gatwick Airport Hotel. Christmas Joiner Party Nights - Sat 3, Wed 7, Thursday 15 & Friday 16 December. Private Parties are available throughout December or you might enjoy an unforgettable Christmas Day celebration in our Garden Restaurant. To enquire, please call +44 (0)1293 610 809, email enquiries to events.gatwick@hilton. com or visit www.hilton.co.uk New Lead Project Manager for Baystar Energy Baystar have appointed Dean Shackel as their new Lead Project Manager. The Gatwick based firm, who specialise in the advice, supply and installation of energy efficient systems, are delighted to welcome Dean to their team from Sony DADC where he managed numerous successful projects over a 16 year span. Dean was responsible for dramatic energy saving measures for Sony DADC and the team at Baystar are looking forward to being able to utilise his expertise to provide further innovative and cost saving solutions for their clients. Projects included the implementation of systems which recovered heat for warehouses and production areas, careful selection and operation of D.A.C (Dry Air Coolers) which had a dramatic effect on consumption and the correct selection 16 of Air Compressors which were also vital for systems smooth continued operation. These projects had combined results of over 3,500,000 kWh in absolute energy savings from system per annum. Dean commented “I am delighted to join the great team at Baystar and look forward to delivering successful projects and building a relationship with many new customers as the company continues to grow and expand”. Tessa Guy, Director of Baystar, also commented “Baystar are fortunate to secure Dean as a new, valuable member of our team, especially considering his involvement in numerous successful projects with Sony DADC. We are looking forward to his input into our work and to his ability to ensure that our customers reduce their overheads with energy efficiency installations”. www.baystar.co.uk gatwickdiamondbusiness.com BUSINESS NEWS PEOPLE Matt Cleghorn Tim Bowman Meet the team As a new member of Gatwick Diamond Business we wanted to use this opportunity to introduce one of the team. Meet Matt Cleghorn At work; Matt is a partner at Hartley Fowler Horsham office, he has many years’ experience advising SMEs, larger companies and not-for-profit organisations. He acts for companies in the pharmaceutical, estate management, property development, motor and IT sectors as well as advising a number of Charities and other not-for-profit entities. Outside of work; In his spare time Matt likes to keep fit and participates in various physical challenges, such as the ‘three peaks challenge’, he also participates in a range of sporting activities including tennis, cycling and golf. Interesting Fact Before going to University Matt qualified as a Personal Trainer. Matt used these skills whilst at University to earn his beer money by running circuit training programmes for Medical students in the University Halls and gym. If you would like to know more about Hartley Fowler you can contact Matt via Email: matt. [email protected] or Phone: 01403 254322 gdb - Mandi and Shelby gdb says “You’re hired” Helping the Membership get Fit for Business I am delighted to welcome Shelby Beeden as our third Apprentice, joining us in late June from School. Our second new member of the Team joined in July. Mandi Lloyd has taken on the role of Membership Development Executive and, with a strong background in the Health and Fitness industry, she is looking forward to helping members get fit for business. Shelby has just completed her A levels (and we are waiting for her results as I write this) and may be familiar to some of you as she had been working at Crawley Town Football Club as a Match Day Receptionist. Supported by Crawley Borough Council, Gatwick Airport and Reigate & Banstead Borough Council, Shelby will be studying for a Level 3 Apprenticeship in Business Administration, focussing on modules that support her work in Membership, Marketing and Events. During her year’s apprenticeship, she will be spending time with our three supporting organisations and learning how they work. the Source - Sep/Oct 2016 Mandi said: “This is a very exciting time for me and, whilst this is a completely new industry, my experience gained from working in the Fitness industry gives me the skills I need to help businesses grow. I’m really looking forward to working with the Membership and to meeting many of you over the next few months.” Both Mandi and Shelby have started to make a real, positive impact on the business. Tim joins LoveLocalJobs.com as Commercial Director and brings with him extensive media owner and advertising agency experience, having more recently been Head of Sales within Newsquest Media Group’s national sales function. Part of Tim’s role will be to leverage his knowledge of regional recruitment markets gained over nearly nine years with one of the UK’s largest regional news publishers. He’ll look to underline LoveLocalJobs.com intention to offer best in class service and to positon itself as a supersite across its regional hubs. Essentially Tim’s role is to get LoveLocalJobs.com up the agenda, to make it appealing and to generate revenue. Tim said: “I’m thrilled to be on board with LoveLocalJobs.com. While talking through the opportunity with Gary Peters (LoveLocalJobs.com Chief Exec.) it was obvious that we shared the same views around the touchpoints of community cohesion, and importantly the need to act as advocates in championing local jobs for local people… …moreover I feel privileged to be working on the Be the Change programme. Ground breaking in its approach, it engages disenfranchised school students at a key time in their education; the aim is to give them employability through instilling happiness, confidence and hope. As a parent of two myself, it’s a no-brainer.” Tim lives in Crystal Palace and when not collecting eggs from his newly rescued battery hens, you’ll find him relaxing on the water with his boys in their boat, PinkE. www.lovelocaljobs.com 17 SUCCESS Sales Manager of the Year Jane Axford started her role with Sandman Signature London Gatwick in May 2014, prior to her role with Sandman Jane had worked for many local hotels within the local area and had a very good understanding of the local market. Jane took on a big challenge when starting with Sandman, not only had the hotel just started a refurbishment project whilst still open, the hotel had rebranded from Ramada to Sandman Signature. Jane had the huge task to go out and sell a product that was not yet refurbished and a brand that was unknown within the local market Jane slowly chipped away at the local corporate market trying to make appointments with companies, attend network meetings and supporting a local charity St Catherine’s Hospice. Like with all sales positions there were set backs and some clients were reluctant to let her through the door. Jane found it very tough, however with persistence and slowly building back trust with a new brand and new product, Jane started to get the interest from the local market back which lead to site visits, lunches and most importantly corporate rate contracts with room night production. Jane plays a vital part of the senior management team here in Gatwick, not only have we seen an increase within our corporate segmentation due to Janes persistence and relationship building she has played a key part in all segments from our summer tour groups, sporting teams and FIT. Jane is the definition of a team player she will assist in all areas of the business and her ability to be multi skilled is an added bonus. She is a genuine professional who is the life and soul of the hotel she has the ability to build relationships with all employees. www.sandmansignature.co.uk 18 Britaniacrest wins We at Foss Holdings were delighted, when we were told we had been selected as a finalist in this year’s Surrey Super Growth Awards with our family run business Britaniacrest Recycling. There are so many companies that are innovative and evolving within the county, that it was fantastic to be recognised and rewarded for the hard work and energy of the entire team, and for being able to contribute to local employment, while encouraging the local area that recycling is an option that is open to everyone. We invest in the latest equipment to enhance the services we provide and attract not only house holders, commercial and retail operations of all sizes but also utility companies and multinational corporations. Processing 580,000 tonnes yearly we are passionate about achieving 0% to landfill and currently recycle approximately 90% of waste we receive. We would like to thank the sponsors, Lloyds Bank, asblaw, RSM and the Surrey Research Park for compiling the finalists based upon profitable turnover growth over a three year period and highlighting the fact, even in the present climate that local companies are evolving and succeeding. Many Congratulations to all the finalists. www.britaniacrestrecycling.co.uk Nass wins Absolutely thrilled, delighted, and very proud to have won the Johnston Press Business Matters Readers’ Choice Award 2016. Thank you so much to everyone who voted for me, and special thanks to Dominic Sakakini & Nick Wallis for presenting me with my award. Particular focus was made upon growth and growth funding being a big concern for small businesses. It is something that many small business owners find hard to achieve. Not having enough time to strategise is considered a bigger barrier even than the current economic environment to growth. Many small business owners say that not having the time to step back from the day to day running of their business to focus on longer-term strategy, is a significant barrier to growth. The judges panel pointed to the following companies that I have influenced in the West Sussex area;” • Luvcarpets – Overall Business of the Year 2016 at JP Observer Awards • Luvcarpets – Small Business of the Year 2016 at the JP Observer Awards • Regis Removals – Medium Business of the Year 2016 (3rd year in succession) • Hannah Hall & Oliver Goddard – Young Achievers of the Year 2016 at JP Awards • Attibassi, Condor Blinds and Concept Audio all business finalists in 2016 • Hannah Halls Founder of Crown – Arun New Business of the Year 2015 • Regis Removals Arun Business of the Year 2015 • David Wride – Arun Business Person of the Year 2015 • Jack & Sam from Luvcarpets – Young Entrepreneurs of the Year 2015 JP Awards • Regis Removals – Medium Business of the Year 2015 JP Awards www.businesspulse.org.uk gatwickdiamondbusiness.com SUCCESS Mid Sussex insurance firm wins Best Medium Business of the Year The Business Matters Award recognised the firm’s transformation over the past six years from traditional local broker to a dynamic, forward looking company with a clear vision to become the leading provider of insurance services in the South East. The following day Bennett Christmas announced it had struck a deal with Southwater Insurance Services, acquiring another £1.2m in gross written premium (GWP) and extending its regional footprint. Sussex-based insurance brokers Bennett Christmas was named one of the best businesses in the county on Friday – less than 24 hours ahead of announcing a major new acquisition for its broker division. “The insurance industry as a whole, and regional brokerages in particular, are under unprecedented pressure as competition increases from online sales channels, rapid technological change forces a reassessment of the nature of risk, and internet-based start-ups disrupt the market and challenge the traditional business model,” said chief executive Mark Bennett. “Far from being left behind, we’ve remained focused, driven and determined to maintain our history of exceptional personal service levels while investing in young people. It’s a strategy that has enabled us to achieve very attractive growth and propelled our relatively small company on to a national stage.” The award also recognised the firm’s role in the community. “Clients buy into us as people and professionals, who are strongly rooted in the local community we serve,” said Mark. “Staff join us because we have a reputation for treating people fairly and because we invest in our workforce and encourage them to grow professionally and have fun. Happy, committed staff = happy, loyal customers. It’s that simple.” www.bennettchristmas.com Install Awards Win for VEGA Europe: Service at your fingertips The 2016 InstallAwards took place at The Connaught Rooms, London, where VEGA Europe picked up the Entertainment Project Award for Innovation for the development and installation of the new Tio Hospitality Request System at a Private Wealth Management Bank based in London. With over 200 integrators, distributors, manufacturers, end users and consultants enjoying a glittering black-tie event, consisting of drinks reception, lunch and after-party, it certainly made for a great celebration. VEGA Europe, specialists in Audio Visual Integration, Video Collaboration, Digital Media, Workspace Management Solutions and Unified Communications developed the Tio Hospitality Request System to make ordering refreshments, calling AV support or control of AV and environmental systems during meetings easy. With no unnecessary interruptions and minimal disruption, Tio can improve and enhance the user experience in meeting rooms. Whilst using iPad minis, this familiar and intuitive interface displays easy to read menu options making it simple to use. Notifications are then received in the pantry and acknowledged via a touch screen panel. Tim Dobson, Sales and Commercial Director said “We are so proud to win this award. There is nothing else on the market like it, and Tio can be adapted to suit any business requirements.” Introducing this pioneering new technology into any business ensures staff, customers and clients experience a user-friendly, efficient and innovative solution as well as allowing businesses to operate efficiently and consistently. www.vega-global.eu Sussex Sign Company wins The Brighton & Hove Independent Business Awards celebrate business excellence within the circulation of the Brighton & Hove Independent newspaper. Organised by JP South Events, Johnston Publishing and are dedicated to recognising, rewarding and celebrating local businesses. Any type of business within the Independent newspaper circulation area can enter. Baron Estates were the headline sponsor. As they are keen to support local businesses and feel that the awards are a great platform to recognise, reward and celebrate all the successful businesses and professional individuals in the Brighton & Hove area. the Source - Sep/Oct 2016 Norman Mayhew Managing Director of The Sussex Sign Company said:- The awards ceremony took place at the Bupa Lounge Amex Stadium and was presented by Nick Wallis BBC One Show presenter and Channel 5 reporter. “This award is testament to the hard work the whole Team puts in throughout the year, from every department :- Sales, Design, Production, Installation and Maintenance, everyone is committed to producing first class signage products whilst providing exceptional customer service to each and every one of our clients, which is something I know the whole Team is proud of” The Award for Manufacturing and Construction was sponsored by DBR Buildings Restorations and the winner was The Sussex Sign Company. The Sussex Sign Company can be contacted on 01273 424900 or visit their website www.sussexsigns.com 19 SUCCESS Are You in the Freedom Revolution? The new inspirational business book by Penina Shepherd has been topping the bestsellers list on Amazon.co.uk since it was launched in early July. The Freedom Revolution has been terrifically well received and has now become far more than just a book! It’s a business movement and community. entrepreneur, business lawyer and founder of ACUMEN BUSINESS LAW, reflects on her own journey on how she set up the firm on a shoestring budget, in a tough recession, with a newborn third child and a life threatening illness. She shares her compelling story and approach to being remarkable in this new and extraordinary business world. So often you see passionate business people who are pursuing their purpose in business but with no proper financial remuneration. While you see others who are stuck in the rat race constantly chasing more money, disregarding their passion and always feeling that ‘something is missing’. Now this is all changing. Now there’s a revolution - The Freedom Revolution where you can follow your passion and be financially successful! This visionary book is written in a quirky, intimate and, engaging manner. It explains how when your business life is aligned with your core values, purpose and passion; that’s when you know that freedom has trumped fear. You feel enlightened, present and full of consciousness. You feel alive like you have never felt before. So now, more than ever, it is the time to set yourself free and join the revolution! gets together in informal settings, shares thoughts, inspires and gets inspired online and offline and meets socially too. In The Freedom Revolution, Penina Shepherd, a multi award winning The book is available from Amazon.co.uk The Freedom Revolution business community To find out more contact Lee-Ann at lee-ann. [email protected] Juno Wealth Management is pleased to announced that we secured a win at the Business Matters Awards 2016 We won ‘Team of the Year’. An award for an exceptional team whose efforts and determination has made an exceptional contribution to a business resulting in a positive gain for the organisation. The best of West Sussex business was celebrated at a sparkling ceremony on 1st July 2016. Hundreds of owners, staff and special guests from businesses across the county attended the Business Matters Awards at the Gatwick Hilton Hotel and the awards were presented by Nick Wallis, BBC One Show presenter and Channel 5 reporter. The Business Matters Business Awards celebrate business excellence within the circulation of the West Sussex County Times, Mid Sussex Times and the Crawley Observer. These awards are in their 5th year and are organised by JP South Events, Johnston Publishing and are dedicated to recognising, rewarding and celebrating local businesses. The judges said this was “a closely fought category with the eventual winners showing an exceptional contribution to the business as a whole.” In 2015 Juno Wealth Management secured Small Business of the year and a Judges Recognition Award for Customer Service in these awards. We are delighted to be recognised again this year in 2016. Juno Wealth are a multi-award winning boutique Chartered Financial Planning firm 20 providing independent financial advice to a select group of private clients and companies based in Sussex and the surrounding counties. We help individuals, families and businesses to make intelligent and wise financial decisions by delivering honest, sound and sensible financial advice. We work with you to develop a personalised financial plan that focuses on the things you can control so that you can stop worrying about the stuff that you can’t. Please get in touch with us. In helping you plan your future, at Juno Wealth we combine sophisticated lifetime cash flow planning, psychometric testing and evidence based Investing to deliver sound, secure and prudent advice. Make an initial appointment with Juno Wealth Management today, by calling us on 01444 237820. www.junowealth.co.uk gatwickdiamondbusiness.com SUCCESS St Catherine’s Hospice St Catherine’s Hospice is thrilled to announce that the organisation has been awarded the highest rating of Outstanding following their recent inspection by the Care Quality Commission (CQC). The local hospice, based in Crawley and providing services in Mid Sussex and East Surrey received the rating after a team of inspectors visited to assess. They were asked to assess whether St Catherine’s as an organisation is safe, caring, effective, well-led and responsive to the needs of those who are under its care. Giles Tomsett, Chief Executive of St Catherine’s, said, “This is a fantastic result for St Catherine’s and more importantly, a fantastic result for the people we care for. We’re proud and privileged to provide end of life care to support this community. We receive tremendous support in return. We couldn’t do our work without local people and I’d like to take this opportunity to thank everyone who helps make St Catherine’s so special; our volunteers, staff, fellow healthcare professionals and supporters. Each of you helps us to deliver the outstanding care that the CQC has recognised.” If you would like to find out more about how you can support St Catherine’s please visit www.stch.org.uk or call 01293 447361. LoveLocalJobs.com We are delighted to have received news that LoveLocalJobs.com is a finalist in the Business in the Community category at this years’ Brighton and Hove Business Awards. Key to our nomination has been the ground breaking Be the Change, our inspirational programme partnering with your local community. It makes a difference to young people, helps to inspire them and gives them the chance of a successful future. The programme focuses on happiness, confidence, hope, relationships and employability and encourages students the Source - Sep/Oct 2016 to identify their personal barriers to success, before helping them find ways of overcoming them. It’s been a very successful time for LoveLocalJobs.com and we look forward to more of the same moving forward. Being shortlisted for The Business in the Community Award at this year’s Brighton & Hove Business Awards is fantastic news. Of course we are biased and think we have a best in class offering, so it’s great for our peers to recognise this as well. Although it’s too early to congratulate anyone on their wins, I would like to say a massive thanks to you as one of our partners, without whom none of what we do would be possible. I’d also like to take this opportunity to let you know that both myself and Melissa McCarthy will be taking an active role in the continued seamless running of our partner relationships. Best of luck to all nominees, and Mel and I look forward to catching-up with you in due course. www.lovelocaljobs.com 21 CSR Be the Change Gatwick’s Business Leaders are invited to attend the Gatwick Be the Change Launch at the Arora Hotel on Thursday 3rd November to witness young people from across Gatwick, Crawley and Manor Royal, experience life changing and inspirational activities designed to help them identify their barriers to success and help them to make positive changes to ensure a happy life and career! A collaboration between our partner LoveLocalJobs.com and social enterprise humanutopia, Be the Change was created in 2015, in response to feedback from employers about recruitment challenges and the gaps they were experiencing in their talent pipelines. Following overwhelming success in Brighton, Hastings, Bexhill, Coastal West Sussex and Leicester in 2015/16, we are delighted to announce the growth of the programme into Croydon and Gatwick for 2016/17. Supported by local organisations such as Arora Hotel, Crawley Borough Council and RBS, Be the Change will bring 100 Year 9 students from Gatwick and Crawley schools together with business representatives from across the region, for Gatwick’s largest inspirational youth conference – aimed at raising confidence and aspirations, the event will see the business community join forces with the Be the Change team to share their experiences, act as role models and inspire the future workforce generation. See Be the Change in action down in Sussex: www.lovelocaljobs.com/article/be-thechange-the-video/ Join us at this event by registering to attend today (spaces are limited): www.eventbrite.co.uk/e/be-the-changegatwick-launch-tickets-26927506898 Nearly £10,000 already raised for The Children’s Trust with three challenges yet to take place The latest event in a year of challenge by Grant Thornton’s South-East based employees takes place in early September. Rachel Parker, Ian Pateman, Harry Phipps, Martin Verrall and Sarah True (pictured L-R with partners John O’Mahony, Jon Maile and Ellen Walsh) will cycle from London to Paris to raise money for The Children’s Trust on 1 – 3 September. Their target is to raise £5,000; their challenge is: • Total distance of 450km • Three days to complete (150km per day) • 20 - 24 hours in the saddle • Over 4,600m of climbing, that’s almost the height of Mont Blanc • Over 12,000 calories burned Uniquely, in order to reduce costs and raise the maximum amount possible for The Children’s Trust, they are organising it all themselves. “I’m looking forward to seeing Harry’s face when we reach Dover and he realises that we have another 200 miles to go” laughed Martin, the driving force behind the challenge. “In all seriousness, I am so proud of my colleagues for signing up, none of us were keen cyclists, Harry and Sarah didn’t even have bikes! We are training so hard, but what’s kept us motivated is knowing what a difference the donations will make to The Children’s Trust.” So far this year to date, the 100 strong office has organised over 15 fund raising events from cake making to landscape gardening. Over the next few weeks alone, teams will be walking from The Hague to Amsterdam, cycling from London to Canterbury and from London to Paris. Jane Shufflebotham, fundraising executive for The Children’s Trust, commented “We are so proud that Grant Thornton Gatwick are supporting us as their Charity of the Year this year. We are so grateful for all their hard work and wish them the best of luck on their upcoming fundraising challenges”. All donations to The Children’s Trust, the UK’s leading charity for children with brain injury, via the above fund-raising links would be welcome. www.grant-thornton.co.uk Santander 25 members of the team from Santander Corporate and Commercial spent the day with workers from Sussex Wildlife Trust clearing Himalayan Balsalm from the banks of the River Mole along the Gatwick Airport border line. Himalayan Balsalm was bought into England by Kew gardens in the 1800’s and as it grows so quickly is preventing our natural species from being able to grow, as well as then causing soil erosion along our rivers. Growing several feet high and thriving along the river bank with thorny plants and 22 stinging nettles the day wasn’t without injury but a great time was had by all involved. www.ukcorporatebanking.com gatwickdiamondbusiness.com CSR Assurity local charity event sponsorship On Saturday 2nd July, Horsham Park hosted the much revered and fondly regarded St Catherine’s Hospice Midnight Walk. A household name for many, St Catherine’s Hospice in Crawley provides end-of-life care to patients in Crawley, Horsham, Mid-Sussex and East Surrey. Richard Place Dobson, one of Sussex’s leading firms of Chartered Accountants and Business Advisors, will be returning to the St Catherine’s Hospice Dragon Boat Festival this September after a couple of years out with hopes to claim their sixth win in the fancy dress competition. For Horsham based company Assurity Consulting, 2016 marks their 30th birthday. Keen to show their support and commitment to the much loved Hospice, they decided to sponsor the event as part of their celebrations. After hiring a photo-booth and ordering 450 tubes of branded jelly beans for the walkers, the company rallied a troop of 6 volunteer walkers and 3 volunteer marshals from their employees to take part in the event itself. On the night, after a ‘clubbercise’ warmup, around 400 people completed either the seven, 13 or 20 mile route through the night in Horsham. The majority finished in the early hours of the next morning. Marketing Coordinator Keely Bicknell commented, “There was a real sense of passion and commitment from the walkers, even the 100 brave people who had signed up for the gruelling 20 mile route! Everyone was raring to go!” Assurity Consulting’s six walkers (aka the ‘Assurity Consulting Ladies’) raised almost £700 between them and the event overall is on target to meet its £80,000 target. Assurity Consulting has always held Corporate Responsibility high on its list of priorities, supporting a number of local charities. RPD committed to helping local community The Dragon Boat Festival gives local businesses the opportunity to take part in a series of races to raise money for the charity; last year over £50,000 was raised. Richard Place Dobson regularly raises funds for St Catherine’s Hospice and other local charities as part of their continual support and commitment to the local community; the firm is a specialist in the charity sector and has over twenty five years’ experience acting for charities and not-for-profit organisations. “As a growing organisation we are delighted to have been able to support such a wonderful cause within our community. The team at St Catherine’s Hospice put a great deal of energy and effort into all of their events to make them as fun and exciting as possible for the fundraisers. We all really enjoyed being part of the Midnight Walk.” Suzanne Clarkson-Lewis, Marketing Manager. www.assurityconsulting.co.uk Matthew Tyson, Director at Richard Place Dobson, said, “The whole team at Richard Place Dobson are passionate about helping the local community and are looking forward to taking part in the Dragon Boat Race. We would also like to congratulate St Catherine’s Hospice on the ‘Outstanding’ grade in their recent CQC inspection.” The firm are holding a Quiz Night on Thursday 15th September to raise further funds for the Hospice. Details can be found at http://www.placedobson.co.uk/ company-news/quiz-night. Giving Back! It was 30 degrees on a perfect summer’s day with the glorious woodland backdrop of the Wakehurst Place gardens in magnificent condition with over 260 runners raising money for Crohn’s and Colitis UK and other individual charities. The event in its first year was hosted by the Haywards Heath Running Club and was sold out within a few days of the tickets being released. The Inaugural Wakehurst Willow Run, the stage was set for what can only be described as a festival of running, with all shapes and sizes, ages and ability, taking on this hilly and challenging course. RockingHorse is a local charity in Sussex raising money to assist the day to day running of The Royal Alexandra Children’s’ Hospital. Members of ITDS Director Jermaine Weeden’s family work in paediatric care and his mother volunteers at East Surrey Hospital in the neonatal department. A father and friend to parents who have relied heavily on the care provided by the brave and highly trained staff within our hospitals, Jermaine went on to say “giving back isn’t a chore nor do we feel a burning obligation, however it’s a very rewarding experience which we embrace at IT Document Solutions”. IT Document Solutions decided early on that an important part of running a successful business was teamwork and the opportunity to help others. Both business owners have supported charities of all sizes over the years holding successful events and participating in others when possible. Through friends, family and suppliers ITDS managed to raise £615.74 (including gift aid) at the Wakehurst Willow run and are looking at other challenges throughout the year to raise much needed funds for their chosen charities. Director Mark Dansie and his wife supported Action for Kids at the Source - Sep/Oct 2016 the recent Canary Wharf Beach Volleyball competition which is their yearly fund raiser. Mark often competes in Triathlons raising money for Marie Curie Cancer Care. We also have the pleasure of confirming ITDS will be supporting Combat Stress over the coming years, helping our brave service men and women returning to life after active duty. For details visit http://itdocumentsolutions. com/giving-back or follow us on twitter @ ITDSknowledge 23 ADVICE Top Tips on providing Contracts of Employment to protect your Business All employees have a contract of employment, as verbal contracts have the same status as written contracts, but are harder to prove. Contracts become increasingly important when there is any dispute about the terms or when an employee is leaving the business. Employees are entitled to receive, within 2 months of commencing employment, a written statement of the terms of their employment, known as a Section 1 statement. There is minimum information that you must provide to your employee. This can be found on our website. For added protection for your business, we recommend that you include these clauses if they are relevant to your business. long notice periods, who you do not want to work out their notice, will not have to be compensated for additional company benefits, such as their company car or bonus. 1. Post termination restrictions to protect your business, by preventing employees taking your clients, customers or key employees, when leaving your business. As long as you are only seeking to protect your legitimate business interests and the restrictions are not too wide, they will be enforced by the court. Including welldrafted post-termination restrictions in your contracts will also act as a deterrent. 3. Include the right to put your employee on paid garden leave in situations where they are setting up their own business or moving to a competitor. This is to prevent them from continuing to deal with your clients or customers while working out their notice. They remain an employee and subject to the terms of their employment contract, including the duty to act in good faith. 2. Provide for a payment in lieu of notice clause where only basic salary will be paid. This ensures that employees who have 4. A recoupment clause, which requires that you are reimbursed for sickness payments, where compensation is recovered from a third party, enables you to be more generous. For example, where an employee is involved in a road traffic accident, the party responsible will be liable for any loss of earnings. If you do not have this clause, your employee cannot recoup this money on your behalf. 5. If you are paying for your employee’s external training, you can insert a clause which requires them to pay back this money, if they leave within a set period, e.g. 1-2 years. This ensures that your investment in their training benefits your company rather than a new employer. If you would like further information about providing, updating or changing contracts of employment, contact Fiona Martin, Head of Employment on 01273 609911 or by email [email protected]. Bereavement Tips I’m Karen Norman. As Lead for Patient and Family Support Services at St Catherine’s Hospice, it was interesting to read Sophie William’s ‘Tips on Managing Ill Health and Disability in the Workplace’, in last month’s edition. Following this, I’d like to share a bereavement toolkit that St Catherine’s has produced in partnership with corporate supporter and employees’ benefits provider, Unum. The online toolkit provides advice and guidance, including ‘dos and don’ts’, for managers around managing bereavement. (www.unum.co.uk/bereavement) Here are some ways you can offer employees support: • Be caring and compassionate 24 Don’t be afraid to refer to someone’s bereavement; ask them how they are and offer your condolences. • Communicating is key If someone’s away from work, stay in regular contact but ask them how they’d prefer you to do this. Ask how much information they want you to give their co-workers and whether they wish to be contacted by colleagues. It’s also worth considering what action to take if a death is in the media. • Returning to work/reasonable adjustments Bereavement often has a devastating impact and everyone will respond differently. Returning to work doesn’t necessarily mean someone is ‘over it’, so it may be appropriate to discuss reasonable adjustments to their work. Take into account how they’re coping emotionally and any changes they may be facing such as added responsibilities for dependents. On their return to work, hold regular reviews to assess the impact of their bereavement. Make a note of future dates that will be significant, such as birthdays or the first anniversary of a death, as these will have an impact. • Be conscious of diversity Accommodate religious beliefs and customs where it is reasonable and practical to do so. • Managing performance Grief can lead to short term loss of efficiency and performance, which your employee may or may not be aware of. This needs to be managed, but managed sensitively. Staff are a key resource for all companies and time invested in any employee who is expecting or has experienced a bereavement can have a huge impact on their future commitment and loyalty. For more information on how St Catherine’s can help your company please visit: www.stch.org.uk, or email: [email protected] gatwickdiamondbusiness.com ADVICE What is a leader? – A better way to understand leadership According to Simple English Wikipedia, A leader is someone who has the authority to tell a group of people what to do – somebody whom people follow. defines leadership as the everyday act of improving each other’s lives. However, is being in charge what defines a leader? Maybe our idea of leadership has changed over time and perhaps it goes slightly deeper than that. Leadership isn’t about how successful the leader is - It’s about how successful, motivated and loyal their team is. But how is this achieved? Through Transformational leadership. It is broken down into 4 steps that a leader should follow: Being a leader is both a privilege and a burden at the same time. There are so many responsibilities and qualities that they must uphold every day; and some blogs state that leaders always get the blame. Of course, there are many redeeming qualities such as having your own team and being respected (If you are a good leader of course!). In a ted talk by Drew Dudley, the idea of leadership nowadays is described as something large and ‘full on’ - A leader is someone who can change the world. Drew talks about how we need to get over this conception and take a step back to appreciate that a leader is someone who has a positive effect (no matter how big or small) on someone and can inspire them. He Transformational leadership 1. Create a vision – An ambitious change or idea that has a positive outcome for your business. 2. Motivate your people – To do this you can use the expectancy theory. This follows the basis that hard work leads to positive results and that positive results lead to rewards. Defining these linking expectations can motivate your staff. 3.Delivery of Vision – This is all about management to achieve the vision. Set goals and KPIs to ensure the work needed to deliver the vision is in play. 4. Coaching and development – putting the needs of your team first and developing their skills can create trust and respect. Transformational leadership helps to set direction by inspiring, motivating and managing your team, for a transformational result. A leader is one who is humble, bold, inspirational, and a path setter. Lead the way and people will follow. Computer-Eyez work with businesses that recognise how selected use of new technology can improve efficiency and reduce the time staff spend on IT issues. For further information go to www. computer-eyez.com How To Shout The Loudest In Debt Recovery Michael Higgins, MD of Lovetts Solicitors writes on Debt Recovery. Winding up petitions are all-too-often overlooked by businesses as an effective way to chase up and secure overdue payments from debtors. We have found that draft winding up petitions has an impressive 81% success rate in commercial debt recovery, usually due to the simple fact that it shows you are serious about recovering the money owed to you. Only to be used for undisputed debts, draft winding up petitions help you to shout louder than other creditors who are likely to be chasing overdue payments at the same time you are. What makes a petition of this type different from other debt collection tools is that it is used when a company is unable to pay its debts on demand – deeming it technically insolvent. Although other tools such as letters before action are also popular and helpful in many situations, winding up petitions usually get the best results when a company is genuinely struggling to pay its debts, as opposed to delaying unnecessarily. Winding up petitions, also known as compulsory liquidation orders, are drafted by the Source - Sep/Oct 2016 a solicitor and accompanied by a letter to the debtor requesting payment within a certain time period – usually seven days. A warning is also included, stating that if payment is not forthcoming, the petition will be presented to Court. This almost always has the desired effect, as the debtor will of course want to avoid the cost, stress and inconvenience of going to Court. must be worth more than £750 and you must be able to show that the company is unable to pay its debts. There are many different debt collection tools and techniques, and a debt recovery solicitor can advise on which would be most likely to succeed, and most cost-effective, in your specific circumstances. For more, please visit www.lovetts.co.uk To present the petition to Court, the debt 25 GDB 4th Dimensions LTD www.4thdimension.co.uk 01342 811327 Outdoor Pursuits Airtech Air Conditioning Services Ltd airtech.co.uk 01342 836000 Air Conditioning Systems Associated Neighbour Training www.neighbour-training.co.uk 01883 742032 Training Provider Badenoch & Clark www.badenochandclark.com 01273 628243 Recruitment – Search Consultants The Careers and Enterprise Company www.careersandenterprise.co.uk 07879 980444 Careers & Employability Advice Structured Communications www.structuredcommunications.co.uk 0203 301 4000 Telecommunications Corporate Traveller www.corptraveller.co.uk 01293 934982 Corporate Travel Tom Crellin Consultant tomcrellin.co.uk 01852 768980 Business Consultant Crowne Plaza London Gatwick www.cpgatwick.com 01293 608608 Hotel Toon Business Services 01273 495484 Health & Safety Flooring Hut Ltd www.flooringhut.co.uk 01903 377027 Viisana Ltd www.viisana.com 01273 461468 Insurance Brokers The Huntress Group www.huntressgroup.com 01293 584400 Recruitment YOU Search & Select www.yousas.co.uk 01273915123 Recruitment – Search Consultants PaymentSense www.paymentsense.com 07900 024145 Referrals Seminars 30th September 2016 28th October 2016 • Thanks to Mazars for referring Badenoch & Clark The regional battle for talent – who do you think you are? How Important is Branding & Copy Content to your Business Success? • Thanks to Fast Signs for referring Structured Communications Presenters: Tony Nevin - Mazars Matthew Gunn - Badenoch & Clark In this session, Tony Nevin, Director from Mazars’ Employee Benefits team and Matthew Gunn of leading executive search consultants, Badenoch & Clark, take you on the journey of attracting and retaining the very best talent in the region and your market. This will include the benefits of defining your employee proposition, the first steps on developing one and how best to integrate a programme which will help increase your attractiveness to recruits, encourage retention and drive down your costs as an employer. Presenters: Lucy Pitts of Strood Copy Josh Hough of Mas Design Hacks, habits and must do’s when it comes to writing for your business - Lucy Pitts • Taking stock! When did you last review your copywriting habits? • Your brand personality • Your copywriting hacks and habits Membership of Gatwick Diamond Business, brings you real opportunities to grow your network of business contacts as well as lobby those who control the region’s economy. 60% of members have gained business as a direct result of joining. Find out how by calling 01293 440088 The Friendly Web - Josh Hough • How things have changed • Pictures speak a thousand words, but they won’t help your position • Google for Beginners To book on either (or both) Seminar please email [email protected] 26 • Thanks to Rawlison Butler for referring Cheeky Boy Sauces. t: 01293 440088 www.gatwickdiamondbusiness.com twitter.com/gdbevents Gatwick Diamond Business 14 Basepoint, Metcalf Way Crawley RH11 7XX gatwickdiamondbusiness.com GDB Booking information E-mail or phone but please do book and don’t turn up in the hope that there will be a lunch for you as you may be disappointed! And please don’t think that by telling Jeremy, you’ll have a place either! Where there is no price stated events are free for members to attend. Send booking requests to: [email protected] Forthcoming events Bringing Guests If you know of someone who would like to attend a members meeting, please do check with the office first. Guests are welcome to attend one meeting to see how membership can work for them, but places are limited and we do have to turn some away. The fee for a guest is £30 (which includes VAT). Remember! To let us know if your plans change and you cannot attend, thanks. 1st September 2016 6th October 2016 28th October 2016 Pastries & Networking How to Win Awards & Influence People October Members Meeting Holiday Inn Express, Crawley 8.30am-10am Free for members 8th September 2016 Elevenses & Networking Robert Denholm House 10.30am-12pm Free for members 16th September 2016 Networking at Ease Southlodge Hotel 12-2.30pm approx. £40(inc) for members £50(inc) for non-members 22nd September 2016 Afternoon Tea Ashdown Park Hotel & Country Club 2.30-4.30pm £30(inc) for members £40(inc) for non-members 30th September 2016 September Members Meeting Denbies Wine Estate 11am-Sept Educational Seminar - see page 26 12pm-2pm Members Meeting Free for members £30 guest fee 5th October 2016 Elevenses & Networking The Felbridge Hotel and Spa 10.30am-12pm Free for members the Source - Sep/Oct 2016 Copthorne Hotel 10.15am- 11.45am Free for all 14th October 2016 Networking at Ease Alexander House 12pm-2.30pm £40inc for members £50inc for non-members 14th October 2016 How to Win Awards & Influence People Irwin Mitchell 9.30am-11am Free for all 20th October 2016 Target EXPO/gdb Speakers Conference Breakfast K2 Leisure Centre 8.15am – 9.45am Members £15 + VAT Non-Members £20 + VAT 20th October 2016 gdb Speakers Conference K2 Leisure Centre 11.00-3.00pm Members £75 +VAT Non-Members £95 +VAT Hosted by Sodexo at the Amex Community Stadium 11am- Educational Seminar - See page 26 12pm – 2pm Members Meeting Free for members £30 guest fee 10th November 2016 gdb 80’s Themed Annual Charity Dinner Dance The Felbridge Hotel & Spa 6.30pm-12am Tables are £700 (inc) Individual places £80 (inc) 16th December 2016 gdb Christmas Lunch Holiday Inn London Gatwick Worth 12-2.30pm Members £35 (inc) Non-Members £45 (inc) Magazine Disclaimer All rights reserved. The views expressed in this publication are not necessarily those of the publisher. The publisher cannot accept responsibility for any errors or omissions relating to advertising or editorial provided by other agencies or parties. No part of this publication may be reproduced without prior written consent from the publisher. No responsibility is accepted for unsolicited materials or for the return of these materials while in transit. The Source is published by Gatwick Diamond Business Editor: Jeremy Taylor Basepoint, Crawley, RH11 7XX 27 ENTER TH E GGAATTWWI C I CKK DDI A I AMMOONNDD ENT ER THE BU S INESS AW AWARD ARDS BUSINESS S Nowininthe theninth ninthyear, year,we wehave havebrought broughttogether togethera a Now fantasticgroup groupofofsponsors sponsorsand andjudges judgestotohelp helpususfind find fantastic andcelebrate celebratethe thevery verybest bestbusinesses businessesacross acrossthe the and GatwickDiamond. Diamond. Gatwick Any business the Gatwick Diamond can enter and, with Any business inin the Gatwick Diamond can enter and, with 1414 categories, there will least one Award not more) that are categories, there will bebe atat least one Award (if(if not more) that are relevant you and your business. relevant toto you and your business. Entry period runs from 6th October 18th November and judging Entry period runs from 6th October toto 18th November and judging visits will take place across December and January. visits will take place across December and January. The Awards will culminate the spectacular Awards Ceremony The Awards will culminate inin the spectacular Awards Ceremony onon 16th March 2017 the Effingham Park Hotel. sure put the 16th March 2017 atat the Effingham Park Hotel. BeBe sure toto put the SHINEBRIGHT BRIGHTLIKE LIKEAADIAMOND DIAMOND SHINE date your diary the business networking event the year! date inin your diary forfor the business networking event ofof the year! Aswe wecelebrate celebratethe thebest bestofofbusiness business2017 2017 As For more information and download entry form, visit: For more information and toto download anan entry form, visit: . GAAT TWWI C I CKKDDI AI AMMOONNDDBBUUS SI N I NE ES SS SAAWWAARRDDS S. C . COOMM WWWWWW. G NOW OPEN Stationery Starter Pack 250 Business Cards • 250 Letterheads • 250 A5 Flyers £99.00 With promo code SOURCE250 *Subject to terms and conditions. Price excluding VAT and delivery. See website for details. www.printshop.uk.com 01293 817 171 • [email protected] • www.printshop.uk.com 78 Basepoint Business Centre, Metcalf Way, Crawley, West Sussex, RH11 7XX. part of