VITEC Solutions, LLC, with its corporate headquarters in Amherst

VITEC Solutions, LLC, with its corporate headquarters in
Amherst, New York, is a premier technology solutions provider to
leading businesses, universities, and government agencies. We
supply strategically critical support in the design, deployment,
integration, and proactive management of IT environments.
Our
financial
strength,
industry
expertise,
and
proven
methodologies help our customers reduce costs while increasing
productivity.
VITEC provides services to over 650 customers
throughout the Northeast with a team of over 120 professionals.
VITEC Overview
Since 1982, VITEC Solutions has delivered IT solutions to support organizations throughout the Northeast. Drawing on deep industry
expertise and a portfolio of solutions, VITEC blends strategic design, proven technology, the integration of creative solutions, and the
proactive ongoing management of IT environments that maximize returns on IT investments. Through our collaboration and long-term
relationships, we have enabled our customers to control costs and cultivate growth, as well as achieve and sustain measurable results.
Imagine an IT partner that views your business as its own. One that works through every IT challenge with your business strategy and
financial well-being in mind. One that stays with you as technologies and business strategies evolve. A company that consistently applies
proven methodologies to solve business problems at every step of your organization’s process. Whether your technology needs are big
or small, simple or complex, we’ll apply our expertise to create technology solutions that work, and keep working. Most importantly, we’ll
approach your business with commitment, and the utmost respect for your bottom line.
VITEC is a single-source provider of business technology solutions. In addition, VITEC offers a full suite of post-installation and post-warranty
hardware maintenance services delivering end-to-end lifecycle solutions. Our strong partnerships with suppliers such as Microsoft, Apple,
HP, and Cisco guarantee our customers best-of-breed hardware and software solutions. Our vendor-neutral policy ensures that our
recommendations are always based on value and performance, never on brand alone.
Whether you require all or some of our solutions, we’ll give your needs our full attention. Our professionals are some of the industry’s best
and brightest, with backgrounds as diverse as our customers. Perhaps most importantly, VITEC employees understand that a quick, ontarget response to your technology needs is a must, no matter where or when the problems occur. VITEC has made a commitment to earn
and keep your trust.
The solutions that VITEC provides fall into four disciplines:
•
Managed Solutions
•
Consulting Solutions
•
Outsourcing Solutions
•
Technology Fulfillment Solutions
Managed Solutions
VITEC provides a complete and comprehensive range of hardware break/fix support for multi-vendor IT environments. In addition to our
support capabilities, VITEC provides a complete solution for warranty and non-warranty service, which in turn allows our customers to partner
with one provider for all of their IT needs. VITEC supports their customers through a dedicated, full-time staff of field engineers throughout
the Northeast. Our managed solutions are designed to support a variety of customers, such as small to medium-sized businesses, Fortune
1000 enterprise customers, universities, other educational facilities, state and local agencies. Whether a small business or an enterprise
organization, VITEC has a service plan that can protect you against the downtime associated with hardware failures.
Consulting Solutions
When you are unsure of how to design and implement your next critical IT project, or need ongoing IT support for your network, let VITEC’s
team of experienced consultants, support you in developing a customized solution that meets your needs and budget. VITEC’s team of
certified system engineers will quickly assess your IT needs, while providing a unique solution to meet your IT objectives. Customers have
discovered that our consulting solutions not only accelerate their project timelines, but also substantially reduce the subsequent costs
involved in the discovery, design, procurement, integration, and ongoing support phases of their IT projects and environments.
VITEC is known for its depth of knowledge and expertise through its dedicated team of professional system engineers who are always
available to consult, plan, design, manage, install, maintain, and protect all your network needs.
Outsourcing Solutions
The VITEC outsourcing solution team has the experience needed to meet your resource needs and support the ever-changing challenges
of your IT environment. VITEC’s outsourcing solutions are designed to achieve the results our customers expect, while reducing the
complexity of their IT environment and helping them respond quickly to change. VITEC provides highly scalable, balanced, and costeffective outsourcing solutions that meet strategically critical business objectives.
VITEC understands that you require flexibility and as many options as possible. As a result, we have developed our outsourcing solutions
offering to be flexible, yet responsive, to the specific needs of your organization. VITEC works with each organization to integrate the
appropriate technology to meet the needs of each business environment. Our industry expertise enhances your IT environment’s ability to
maintain scalability and meet your business objectives while allowing you to focus on your core business.
Technology
Fulfillment Solutions
VITEC provides a single point-of-contact for its customers in the IT hardware and software procurement and deployment cycle. Our customers
benefit from our integrated order entry, procurement, inventory tracking, logistics, and fulfillment process, which are all supported by our fully
integrated state-of-the-art enterprise resource application. By relying on VITEC as their single source for IT hardware and software, our customers
simplify the complexity of IT procurement, configuration, and deployment, while taking advantage of VITEC’s cost leverage as one of the dominant
resellers for technology products.
VITEC has the infrastructure, process, and ability to assume the procurement function for any organization, which has proven to have a positive
impact on the cost structure of our customers. Through our vendor-neutral approach, VITEC allows its customers to leverage our expertise in
the design, integration, distribution, and deployment of their IT needs, while allowing them to focus on their core business. We have a unique
position to design an IT environment which fits our customers’ needs through our relationships with hundreds of companies, including industry
leaders like Microsoft, Cisco, IBM, Apple, and HP.
VITEC
Solutions
VITEC has over 120 professionals dedicated to customer service, technology assessment, product procurement and fulfillment, technology
integration, and ongoing technical support. We invest heavily in employee development to ensure that our customers benefit from the most
advanced technology solutions. VITEC engineers, through the company’s ongoing training program, routinely obtain new technical certifications
in various areas, which allows us to maintain a diversified group of certifications and provide our customers with a single point-of-contact for all
of their technology needs. VITEC prides itself on having achieved and maintained some of the industry’s most sought after technical credentials.
These certifications, combined with an average tenure of 12 years for our technical team, ensure our customers receive the best technical support
the industry has to offer.
VITEC has a strategic footprint throughout the Northeast
through several field offices, strategic partnerships, and a
network of virtual engineers.
Corporate Headquarters:
455 Commerce Drive
Suite 3
Amherst, New York 14228
716.204.9200
www.vitecsolutions.com