The Uncanny Valley

Transcription

The Uncanny Valley
The Uncanny Valley
Talk by Daniel Mewes
(http://danielmewes.de)
Overview
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Uncanny Valley
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Application to HCI
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Appearance
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Movement
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Interaction
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Alternative approach
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(Explanations)
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Summary
“uncanny”?
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Synonyms: unfamiliar, eerie, strange, bizarre,
abnormal, alien, creepy, horrible1
1: MacDorman, Ishiguro: The uncanny advantage of using androids in cognitive and social science research
The Uncanny Valley
The Uncanny Valley
The Uncanny Valley
Uncanny
Valley
The Uncanny Valley
The Uncanny Valley
Why human-like robots
nonetheless?
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Richer interaction (social, emotional)
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Immediately familiar
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Potential applications:
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Product marketing on exhibitions
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Salesperson, receptionist
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Nurse for children, elders, sick people
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Social science research
Overview
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Uncanny Valley
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Application to HCI
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Appearance
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Movement
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Interaction
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Alternative approach
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(Explanations)
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Summary
Our goal
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Goal: Improve human likeness
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But how to improve exactly?
Incremental design
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How to get insights?
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Build an android
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Commit studies to gain
insights
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Build improved android
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Commit studies...
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...
Perform study
Improved design
Build android
New insight
Incremental design
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How to get insights?
–
Build an android
–
Commit studies to gain
insights
–
Build improved android
–
Commit studies...
–
➔
➔
Perform study
Improved design
...
Better understanding of human
perception (for social science)
Better androids!
Build android
New insight
Overview
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Uncanny Valley
●
Application to HCI
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Appearance
–
Movement
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Interaction
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Alternative approach
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(Explanations)
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Summary
1. Appearance
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Advantage of using androids:
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Appearance can be altered without affecting other
aspects (behavior, movement etc.)
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Factors are orthogonal in studies!
Movement
Appearance
1. Appearance
1: MacDorman, Ishiguro: The uncanny advantage of using androids in cognitive and social science research
Overview
●
Uncanny Valley
●
Application to HCI
–
Appearance
–
Movement
–
Interaction
●
Alternative approach
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(Explanations)
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Summary
2. Movement
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Movement is vital for human likeness:
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Experiment: 2 seconds exposure of an android1
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Static android: considered as human by 23%
Moving android: considered as human by 70%
1: Ishiguro (2005): Android science: Toward a new cross-disciplinary framework
2. Movement
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However: interdependence with appearance
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Experiment: eye-fixation test with android reaching
for a cup1
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Human like appearance: mostly treated like
a human
Same movement, but artificial skin
removed: treated like an object
1: Minato et al. (2004): Evaluating humanlikeness by comparing responses elicited by an android and a person
2. Movement
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Example: “Repliee” series
2003: Repliee Q1
2005: Repliee Q2
2006: Actroid DER2
2. Movement
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Example: “Repliee” series
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Repliee Q1 (2003)
2. Movement
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Example: “Repliee” series
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Repliee Q1 (2003)
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Repliee Q2 (2005)
Overview
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Uncanny Valley
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Application to HCI
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Appearance
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Movement
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Interaction
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Alternative approach
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(Explanations)
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Summary
3. Interaction
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Example: Repliee Q2 has sensors to find out
where people are1
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Used to make eye contact
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Important for being perceived natural
1: MacDorman, Ishiguro: The uncanny advantage of using androids in cognitive and social science research, p. 315
3. Interaction
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Example: “Geminoid” android
Overview
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Uncanny Valley
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Application to HCI
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Appearance
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Movement
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Interaction
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Alternative approach
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(Explanations)
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Summary
Alternative approach
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Goal of incremental approach is maximization
of human likeness
Is this desirable at all?
Alternative approach
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Really hard to achieve near 100% human
likeness!
“I recommend designers take the first peak as
the goal in building robots rather than the
second.”1
1: Masahiro Mori: The Uncanny Valley (1970)
Alternative approach
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Example: “All is Full of Love” music video
Overview
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Uncanny Valley
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Application to HCI
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Appearance
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Movement
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Interaction
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Alternative approach
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(Explanations)
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Summary
Explanations
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Why does the Uncanny Valley exist?
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Goal: Psychological explanation
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Androids may help to find out!
Study: distal defenses
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Idea: reminders of death induce distal defense
in humans
Do the same mechanisms apply for eerie
human like androids?
Study: distal defenses
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63 participants
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Experimental and control group
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Four steps:
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Pictures
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Political speeches (one charismatic)
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Foreign students (praise / criticize country)
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Word puzzles
Study: distal defenses
Study: distal defenses
Political speech
Foreign student
Explanation 1
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Distal defense study suggests:
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Uncanny valley caused by association with death
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Humans don't like feeling of being confronted to /
reminded of death
Explanation 2
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Alternative explanation: Violation of expectation
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Human like look implies far reaching expectations
about behavior
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Subtle breaks of these expectations -> eerie feeling
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Subconscious conclusion: behavioral norms and
assumptions do not apply anymore -> loss of
control over situation! (my interpretation)
A few more (often untested)
explanations exist
Overview
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Uncanny Valley
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Application to HCI
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Appearance
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Movement
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Interaction
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Alternative approach
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(Explanations)
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Summary
Summary
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When reaching high human-likeness, there is a
point where familiarity dramatically drops
because of subtle “mistakes”
“Incremental” design for better androids and
more insights
Alternatively: design not-too-human-like robots
intentionally to circumvent Uncanny Valley
Sources
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Studies and general information
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Pictures
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K. F. MacDorman, Hiroshi Ishiguro (2006): The uncanny advantage of using
androids in cognitive and social science research
M. Mori (1970): Bukimi no tani
Kokoro Company Ltd.
M. Mori (1970): Bukimi no tani
Sony
http://www.ferret.com.au
http://www.cnet.com
Associated Press
Various...
Videos
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Hanson Robotics
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Kokoro Company
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Björk / One Little Indian (label)