philips speeCh proCessing DiCtation solutions
Transcription
philips speeCh proCessing DiCtation solutions
Company Presentation Philips Speech Processing Dictation Solutions Table of contents Philips Speech Processing – simply working smarter 4 A brief history of Philips Speech Processing 6 Our vision and mission 8 Our business strategy 9 Leading in Sustainability 10 Thomas Brauner, Managing Director 11 QUESTIONS & ANSWERS 12 BoilerplateS 19 Philips Speech Processing Simply working smarter We believe in the power of simplicity. Our solutions are developed to turn speech-to-text as easy and reliable as possible and improve day-to-day work of busy professionals. With speech-to-text solutions from Philips, the needs of all users in a dictation environment are met and satisfied. Our outstanding reputation for quality and reliability has made us number one in the professional dictation market. Philips is the only full solution provider for all speech-to-text needs, such as software, hardware and services. Practical technology, sophisticated yet simple, allows you to enhance your working environment and simply work smarter. Headquarters Vienna, Austria Philips Speech Processing, with its headquarter in Vienna, Austria is the worldwide market leader in the professional dictation market and the only company to design and manufacture a comprehensive range of digital dictation solutions as well as analog dictation products. Currently, the company employs around 170 people worldwide. Leading in innovation Philips is widely considered the pioneer in professional speech processing. Product innovations such as the Pocket Memo employ the world standard Mini-Cassette that was invented by Philips specifically for the heavy-duty stop/start demands of analog dictation use. Philips Mini-Cassette and the unique four-position slide switch, which enables the Pocket Memo to be operated intuitively with one hand, have become the professional standard. Breakthroughs in digital dictation technology include PC-connected dictation solutions like the SpeechMike and SpeechMike Air which are the world´s leading stationary dictation devices. For mobile solutions like the Digital Pocket Memo Series innovations include the click-on Barcode Module for fast and easy coupling of patient/client data to spoken records and Voice Commands, which understands spoken commands for easier and more intuitive operation. The unique, thus simple SpeechExec software family for turning speech to content, seamlessly integrates speech recognition into the dictation workflow and is considered the leading innovation in the dictation market. Philips Speech Processing moreover delivered the idea for the development of the Digital Speech Standard (DSS, DSS2). With .dss, Philips together with other companies established the foundations for simple, fast and above all, standardised processing of digitised speech today. Prepared for the future In recent years, a comprehensive range of digital recording and transcription solutions has been created in response to increased demand for IT supported workflows. Philips now offers a solution to any IT environment. The key element of Philips’ suite of perfectly aligned dictation workflow management solutions, SpeechExec Enterprise, provides individual modules to the diverse requirements that are typical in enterprise-wide workflows such as remote device management and smartphone support. The new service-driven architecture and several administrative functions make rollout, setup and maintenance considerably easier. With the SpeechExec solution family, Philips has further strengthened its “one-stop solution” strategy, delivering software, hardware and services - catering to everyone involved in the document creation process: dictation authors, secretaries and transcriptionists as well as IT managers and administrative staff. Philips digital dictation solutions are available through a mature, worldwide network of value added resellers and integrators as well as professional office equipment and supplies dealers. 4 A brief history of Philips Speech Processing Philips developed the first dictation machine as early as 1954 – an event that laid the foundation for an impressive track record of innovation and success. Constantly driving technological trends and advancement in areas such as sound capturing, miniaturization, data storage and workflow solutions, Philips has been writing dictation history for more than half a century. Quality made in Austria By constantly responding to the requirements and needs of its clients, Philips has become the world leader in professional dictation. Every day, sales representatives service clients around the world and strive to exceed their expectations. The headquarters and production facility for dictation products and software solutions is located in Vienna, Austria. Milestones: 1954 First dictation machine produced in Vienna 1957First cassette-based dictation machine produced 1966Invention of Mini-Cassette (today’s standard in professional analog dictation) and introduction of the Pocket Memos 1989ISO 9000 certification awarded to Philips, which was the first one in Austria. Philips Speech Processing is the only dictation equipment manufacturer in the world to have obtained this quality assurance 1990 10.000.000th manufactured 1991Launch of digital dictation system Voice System 4000 which rapidly becomes a standard in hospitals worldwide 1994Philips wins IF Design Award with Pocket Memo 293 1995Launch of the Dictation / Transcription Software SpeechNote 1996 DSS - Digital Speech Standard established Launch of first mobile digital dictation device – The SpeechPad 1997Launch of first digital dictation microphone with PC navigation – the SpeechMike – and introduction of the Software SpeechMike Executive 2000100.000.000th Mini-Cassette manufactured 2001Integrated modular digital dictation hardware and software solutions for professional use: Portable Digital Pocket Memo 9300 arrived 2002Lyreco Award for Best Supplier in Dictation Products 2003Introduction of the Digital Voice Tracer range for note-taking Merkur Award for Innovations from the Austrian Chamber of Commerce 6 2004 50 Years of Philips Speech Processing – Dictation Systems Introduction of the Digital Pocket Memo 9450 VC, the first and only handheld professional dictation device with integrated voice commands. The device was awarded with the IF Design Award 2005. Introduction of the Barcode Module, the first click-on scanner for digital mobile devices. Introduction of SpeechFlow, the stand-alone dictation and transcription PC workflow application. Lyreco Award for Best Supplier in Dictation Products 2005Introduction of the new superior SpeechMike II range and the new SpeechExec Software 2006Introduction of new integrated SpeechMike Barcode and the call-in device Digital Telephone Desktop 9850 Launch of the advanced new Digital Voice Tracer Range for easy note-taking and music playback 2007Introduction of the superior Digital Pocket Memo 9600 Series (IF Design Award winning device) including the new Barcode Module and the world’s first LAN Docking Station Establishment of SpeechExec Enterprise and SpeechExec Pro as two different software solutions customized for different market needs Launch of entry all-in-one solution Digital Starter Kit 9395 2008Launch of the top ergonomic Foot Control range and the Hand Control Launch of comprehensive Pocket Memo Meeting Recorder 955 IF Design Award for ground-breaking meeting microphone – Boundary Layer Microphone Launch of entry portable device Digital Pocket Memo 9370 Launch of enhanced Digital Pocket Memo 9500 to complete the Digital Pocket Memo range Further developments of the fully customizeable SpeechExec Enterprise dictation workflow solution New range of Digital Voice Tracers for consumer market launched 2009Launch of revolutionary SpeechMike Air for wireless desktop dictation Launch of easy-to-use Digital Pocket Memo 9380 digital dictation recorder with slide switch Launch of dictation recorder for Blackberry 2010Launch of SpeechExec SR Pro software supporting a full speech recognition workflow Launch of leading SpeechMike 3rd generation Launch of new Voice Tracer 600 series including the revolutionary activity approach and accompanying I’m all ears campaign - first time #2 in Europe top 5 countries 2011 Launch of entry portable device Pocket Memo 9375 and comprehensive Transcription set 9399 Launch of enhanced SpeechExec 7.0 standard and Pro edition with new intuitive user interface Launch of fully customizeable SpeechExec Enterprise 4.0 with seamless speech recognition integration Launch of the advanced dictation recorder for iPhone Launch of updated Voice Tracer 600 and 800 series Launch of extended social media activities such as the Simplyworkingsmarter Blog and the Philips Voice Tracer Facebook site Our vision and mission Our business strategy Our vision is to be the preferred partner in the professional dictation market. Leading in consumer intimacy, simplicity, quality, innovative solutions and professionalism in all areas, making speech processing an indispensable part of every day professional life. It is our goal to strengthen the #1 position in the professional digital dictation market. We strive to bring superior quality and sophisticated technology to the digital dictation market, thus providing “advanced solutions that work”. Our mission is to increase the efficiency of professional dictation users by offering the most advanced, premium quality products and easy to use speech processing solutions to turn speech into content. We implement profound consumer insights coupled with leading technologies that genuinely make products easy to use and truly improve your working environment. We will continually strive to make speech processing a natural part of your daily professional life. We will innovate, develop and design so that ultimately, you have the tools to simply work smarter. Our solutions ultimately provide unique value to our partners and customers: • They speed up and simplify the document creation process • Philips is the only “one-stop-shop” dictation solution provider worldwide (hardware, software, services) • Dedicated, skilled distribution partners secure ultimate support (Value Added Resellers) • Standing out with innovation, simplicity and reliability – “Simply working smarter” • We are building on durable partnerships Our values are based on sustainable success together with all stakeholders: • Professional work ethic • Striving for excellence • Reliability and flexibility • Open and honest communication • Straight-forward – target-oriented • Entrepreneurial approach • High level of dedication and focus We drive new trends in the speech processing market, which is why we are constantly observing new technological developments and investigating their ability to bring real benefits for the different customers and end-users. The continuous evolution of our solution portfolio (hardware, software & services) for the digital dictation and voice capturing market is the foundation to strengthening our leading position. Outperforming market growth in our key countries and the entrance and growth in new markets is our first priority. We are proactively managing the migration from analog to digital dictation as well as from products to services and solutions. In the decreasing analog market it is our ambition to expand our leading position. We will continue to develop, supply and service analog products as long as there is demand for these devices. In the digital arena, only Philips provides full global speech-to-text solutions for all hardware, software and service requirements. With our professional solutions categorized in three comprehensive categories we fulfill the needs of any dictation scenario, whether a small lawyer’s office or a large hospital. • • • Entry solutions consist of our entry-professional products such as the entry Pocket Memo range in combination with SpeechExec standard edition for a small office workflow Enhanced solutions include mobile or stationary dictation devices such as the SpeechMike Air and enhanced Pocket Memo series paired with SpeechExec Pro with enhanced workflow benefits such as seamless speech recognition integration and advanced file security Customized solutions feature the modular SpeechExec Enterprise software with support for smartphone dictation, remote device management, advanced file security and many more state-of-the-art workflow benefits as well as superior stationary and mobile dictation devices and maintenance services. Only Philips provides full global speech-to-text solutions for all hardware, software and service requirements. How do you want to turn speech into content? 8 Entry solution Enhanced solution Customized solution Leading in Sustainability Sustainability offers a world of opportunities, creating value for individuals, communities, and every company. We constantly develop programs and policies to drive the implementation of our green strategy. With our eco-friendly solutions, we combine our responsibility towards the environment with the best user experience for our customers. Responsibility We take responsibility for our products and the people we work with. Therefore, our high standards not only apply to ourselves but also to our partners. This allows us to make smarter products that consume less of nature’s precious resources. Like the SpeechMike –for which we reduced the carbon footprint by about 30 % compared to the previous generation. For green products: EcoVision For many years, Philips Speech Processing has been pursuing a program known as “EcoVision”. Within this program, we significantly reduce the environmentally damaging substances used in the manufacture of our products. Furthermore, savings have been achieved through improved firmware, energy-efficient components, and optimized energy management. Our green product sales represented 40 % of total sales in 2010. 43% lower energy consumption The SpeechMike dictation microphone is a milestone in professional dictation. Besides having outstanding technical characteristics, the product is also an environmentaltrailblazer. The new version has an impressive 43% lower energy consumption, 51% reduction in packaging materials, and 16% reduction in product weight. 10 Thomas Brauner, Managing Director Managing Director and Category Leader of Philips Speech Processing Dr. Thomas Brauner has become the new Managing Director of Philips Speech Processing with effect from April 1st 2005. Philips Speech Processing has achieved global market leadership for professional dictation systems and develops, manufactures and sells both analog and digital dictation solutions. The entire value and production creation process as well as the global product and solution delivery process are managed from the headquarters in Vienna. Brauner: „Philips Speech Processing is highly professional and extremely successful in this market. Based on profound consumer insights coupled with our strive for simplicity, we develop tailor-made dictation solutions for our customers that are designed to increase efficiency as well as streamline and accelerate processes.“ Brauner has extensive experience with Philips in the areas of Supply Chain Management, Operations and Customer Care. He spent more than three years at Roland Berger Strategy Consultants, where he was responsible for national and international projects focusing on strategy and organization, mergers and diverse restructuring projects. Brauner has a technical/business background, having studied at the Vienna University of Technology, where he gained a doctorate, and completed an Executive MBA at the Danube University Krems. Following 2 years as a project manager with an engineering and architecture firm, Brauner joined Philips Austria in 1994. From 1995, he was responsible for planning and purchasing with Philips·Internet·Fax·Appliances, subsequently becoming Head of Integral Logistics and assuming responsibility for international projects and the Philips Austria logistics platform. He also oversaw the start of industrial activities in China. He headed up pan-European Service and Customer Support between 1999 and 2001, joining Roland Berger as a consultant in 2002. „My time as an external consultant gave me a valuable insight into a wide range of sectors. I am now delighted to be rejoining Philips. Speech Processing has 50 years‘ experience in the dictation market; this gives us a solid foundation on which to build a successful future by developing innovative and superior solutions, products and services to improve efficiency for our customers.“ QUESTIONS & ANSWERS How many employees does Philips Speech Processing have? Philips Speech Processing is headquartered in Vienna Austria, and employs 170 people worldwide. Is digital dictation gaining territory? Philips is the world market leader in professional dictation. Digital dictation is certainly gaining territory as digital has already exceeded analog. Today’s digital dictation solutions offer opportunities for improved accuracy, streamlined workflow and enhanced productivity. Why digital dictation? Digital dictation is a vast step forward. The majority of the dictation community using analog dictation will almost certainly move forward towards digital dictation because of its advantages. Existing dictation benefits, such as better organization of work and faster throughput times are combined with all the advantages of a digital environment, such as improved storage, data security, file-encryption, transport and backup of files and full mobility. In addition, digital recording brings improved sound quality, which does not deteriorate over time. The secret of digital dictation success lies in the fact that it fits seamlessly in several professional areas, where it has previously proven its use. Digital dictation now provides greater efficiency and convenience at work. What is so special about digital dictation? Philips digital dictation is a modern solution that supersedes analog dictation. It provides greater efficiency and cost savings as a working method. Just look at the advantages of digital over analog: no more carrying around or misplacing tapes, no breakage or diminishing sound quality. Without making a vast additional investment, users can make more of existing IT networks to distribute, direct and process digitally recorded dictation files. Throughput times are minimized, billable hours are maximized and work is distributed in the most efficient manner possible, to and from anywhere in the world via internet and email. Furthermore, current ‘analog’ users need not learn new work methods. The fact that more than half of the legal and medical community continues to make use of analog dictation without being aware of the advantages of digital dictation makes the theme very current. In those professions more than anywhere else, efficiency and convenience have formed a profound base in business processes showing exceptional economical results. Digital dictation also opens new ways of communication like sending a voicefile by email, or recording conferences or meetings in their entirety for transcription. Philips has specialized in dictation for over 50 years and develops scaleable, dedicated and modern professional dictation devices. 12 Benefits of digital dictation • Because dictation is automatically uploaded directly onto their computers, transcriptionists can immediately see when new work arrives. • An on-screen “player” allows transcriptionists to use their computer as a transcription tool. This means they no longer have to alternate between analog equipment and their workstation, and can easily move between tasks with fewer interruptions to their workflow. • Digital technology allows the individual who dictated a file to prioritize the work for transcription. Advanced digital systems mark the priority files in the transcriptionist’s in-box – the file name may appear in bold red, for instance, or an optional audible “notification” may alert the transcriptionist of a new arrival. • Users can locate certain files more easily because they don’t have to rewind and fast-forward the tape. Inserting comments is easier because insertions don’t overwrite existing dictation. Plus, jobs can be prioritized and special instructions or keywords can be added. • Dictation and transcription software allows for both the individual who dictated the file and the transcriptionist to track a job’s progress. • Most digital recorders are small, lightweight and ergonomically designed for single-handed recording. Screens clearly display record and playback functions, and guide users through advanced operations like inserting dictation or spoken instructions, using keywords to automatically identify files, and prioritizing individual files. • Clearer sound quality improves productivity and turnaround time, while increasing the accuracy of the transcription. • Some digital recorders offer barcode scanners and voice command functionality. These features allow the user to automatically incorporate demographic information like client or patient ID and document work type into the file. In addition to improving accuracy and enhancing security, these features also make it easier to identify and retrieve files. • Digital technology allows users to attach supporting documents to the original dictation. QUESTIONS & ANSWERS The future of digital dictation For some organizations, making the transition from traditional analog to digital dictation is a gradual process. They may allow older technology to co-exist as they bring digital systems online incrementally – perhaps using a current analog system until replacements are needed, prompting the transition to digital systems. Organizations are choosing digital because of the enhanced sound quality, and the efficiencies gained in personal productivity and business operations. Many systems today are “technology-ready” to incorporate optional features such as barcode scanners, voice commands and voice recognition. What is the difference between the Philips digital dictation offerings? Philips Speech Processing solution offerings include: Stationary Dictation Mobile Dictation Transcription Sets Software What is the difference between analog and digital dictation? 14 Traditional analog dictation Modern digital dictation Inferior sound quality DSS and DSS Pro file format for professional voice recording offers crystal clear sound quality that never deteriorates Loss of cassettes Central file storage in a network environment guarantees highest data security. Hardware protection with PIN and PUK-Codes even secures your Digital Pocket Memo Confusion of cassettes Author name, work type code and priority settings can be integrated directly into the dictation Recording time of cassettes too short SD(HC)-card up to 32 GB offers never-ending capacity for dictations of every length Time-consuming physical handling and storage Files can be sent via email or are distributed within a network directly to the defined transcriptionist. The digital dictation device can be fully integrated in IT networks Cassettes deteriorate over time with repeated use Digital sound files never deteriorate Complex organization, little overview The SpeechExec Pro Software for dictation and transcription provides full overview of all dictations in progress Different standards (mini, micro, steno) Philips Speech Processing provides open standards such as Mini-USB socket, SD-card, 3.5mm microphone and earphone sockets. The Pocket Memo can also be charged via USB. No separate cable or dock is needed No display that shows status of recording, record level, battery status, work type and so on… The large display offers opportunities to personalize the dictation device and gives an overview of the dictations recorded. You can easy jump between different recordings and clearly see where the dictations begin and end. The visual record level indicator gives direct feedback on the sound level recorded. A clear battery status indicator notifies the user when batteries have to be re-charged Accessories (e.g. SpeechMike, SpeechMike Air) – Desktop-based dictation recorders for recording directly onto a computer, high-quality microphone, loudspeaker and PC control in one device (e.g. the Pocket Memo series) – Portable dictation recorders for increased efficiency and flexibility, for use on the road, at home or at work (e.g. the transcription set) – Desktop or PC-based to enhance workflow (e.g. Philips SpeechExec Enterprise) – High productivity digital dictation and transcription workflow management software; full control and overview of your dictated and transcribed files; integration in the company’s IT infrastructure as well as possible implementation of remote device management and smartphones Complementary products like snap-on barcode scanners, conference microphones or noise-canceling headsets optimize results and benefits Stationary Dictation Recorders The professional SpeechMike microphones takes stationary dictation to a new level. Philips SpeechMike, They deliver excellent speech recognition capabilities, an antimicrobial surface (SpeechMike SpeechMike Air 3) for improved hygiene and refined ergonomics with 3 superior ergonomic zones for convenient operation. SpeechMike is the unchallenged benchmark in the industry Mobile Dictation Recorders Philips Pocket Memo series Voice Tracer series Mobile dictation recorders have evolved from simple tape-based units to sophisticated digital recorders with advanced features that helps manage dictation and transcription workflow. Offering improved sound quality and intuitive functionality, the Philips Pocket Memo enables users to download files to a computer or directly to a transcriptionist. Smart Button functionality maximizes the convenience and usability of the recorders. Encryption and password protection ensures security and compliance with HIPAA requirements and Sarbanes-Oxley standards. Full metal casing and highest quality requirements guarantee a reliable solution Transcription Sets Desktop or PC-based units Philips transcription sets are designed for ease of use and increased efficiency. Advanced PC-based solutions eliminate the need for transcriptionists to alternate between transcription equipment and their computer, saving time and streamlining workflow. They are alerted to incoming dictation, designated by work type or priority. Today’s systems allow multiple transcriptionists to access files, simplify work routing and improve productivity. Excellent sound quality and random access within documents maximizes accuracy Workflow Software SpeechExec Enterprise, SpeechExec Pro, SpeechExec Philips SpeechExec workflow management software increases efficiency and reduces turnaround times, while streamlining communication between author and transcriptionists (e.g., pre-defined work routing, job status notifications), offering high productivity dictation management across the enterprise Accessories From digital barcode scanners to interview microphones, Philips offers quality accessories designed for added convenience and increased efficiency QUESTIONS & ANSWERS How does digital dictation work? Lawyers and doctors dictate either directly into their computer using a SpeechMike or into the mobile Digital Pocket Memo. The files recorded onto the latter are downloaded via USB or using a docking station. The dictated file can be sent (through email or internal network) to the secretary for transcription or, for example to an external transcription pool or even a speech recognition engine. A file number is generated automatically for each dictation. Each dictated document is also coupled to a generated patient/client number. For lawyers and medical specialists, dictation is an ongoing process and a substantial part of their daily professional activities. For these users, it is extremely practical to have ongoing automated support as provided by digital dictation solutions. However, professionals who dictate less frequnetly may benefit in other ways. Travelling executives, for example, can easily dictate into their portable dictation recorder or smartphone and send their documents to their company transcriptionist or to an external service from their homes, hotels, remote offices or using their laptops. Besides legal and medical users, are there “new” or other user groups for digital dictation to be expected? Who are they? Generally, everyone who generates documents is a potential customer for dictation. Due to the fact that doctors and lawyers typically generate huge amounts of text and documents, they represent our key target group. However, journalists, students, architects, bankers, civil servants, insurance companies, social workers, the law enforcement sector and many more can also benefit from increased efficiency gained through dictation. Digital dictation is speeding up workflow and this constantly attracts new dictation users. What makes digital dictation “exciting?” Digital dictation provides certain functionalities, which make life easier and more efficient for the user. A lot of these benefits, such as transport of dictated files over company networks or the Internet were not possible with analog technology. This speeds up the entire document creation process including a higher security level that leads to process optimisation. In addition we assume that we will continue to find and provide additional benefits for digital dictation users. Just consider what has changed over the last 100 years. Voice recording began in 1870, Philips Speech Processing has been working in that field for over 50 years now and our customers benefit from this working method every day. Digital dictation opens up new possibilities and opportunities, for our end users as well as for Philips Speech Processing as a company. That makes digital dictation exciting. 16 What is the Voice Command function of the Digital Pocket Memo? The main reason for adding the Voice Command function was to provide a tool which makes the life simpler and more efficient for our customers, such as simple and fast assignment of a patient/client number or work type ID to a dictation. The Voice Command function enables simple hands-free dictation! What is the difference between the Pocket Memo and the Voice Tracer? A digital dictation system always consists of spoken input, usually created by one single person (author) and text output, based on a transcription created by another individual (transcriptionist) or speech recognition, of this spoken input. The transcription element is a vital efficiency factor in the dictation process. Professionals usually produce large volumes of text, often as an essential part of their business procedures. However, the transcription part is not always necessary. Some people simply want to record their thoughts, conversation or lectures at any given time. Others prefer to do their own transcriptions, as they may be the only ones to know exactly what the context of a certain short recording is, or what its place is in a larger project or document. That is where the Voice Tracer digital recorders come into play. Journalists recording conversations, students who are recording a lecture and people on the road, who want to capture their thoughts, usually apply these products. Digital dictation is already integrated into mobile phones, PDA’s and other mobile products. How does Philips position its Voice Tracers amongst these products? The Voice Tracer is tailor-made for our user´s main recording activities. Ample attention has been paid to ease of use, sound quality, sound file editing and PC storage, whilst the voice recording function on a mobile phone or PDA is simply an add-on function. Voice Tracers are easy to use, provide enhanced features, hi-quality microphones and the visual interface is more advanced than in a mobile phone. QUESTIONS & ANSWERS What are the benefits of the workflow software and speech recognition? Digital dictation is the logical evolution for users of analog (tape/cassette based) dictation. It can be considered the next step in what has long been an immensely widespread and indispensable working method. With the inclusion of PC networks into the working environment, integration of dictation and workflow became a crucial option, making it possible to work more quickly and easily than ever before. One of the secrets of digital dictation’s success lies in the fact that it seamlessly fits into several professional areas, in which analog dictation has already proven itself indispensable, providing even greater efficiency and convenience at work. Digital audio files produced in the digital dictation process may also serve as input for speech recognition technology. Currently speech recognition is mainly used in the professional environment where it adds genuine benefit to digital dictation functionality. These include e.g. hospital applications such as radiology, pathology and neurology, where they can rely on standardized terminology and jargons. SpeechExec Pro and Enterprise connect seamlessly with Dragon NaturallySpeaking speech-recognition software to control the entire document creation workflow within one single application. The complete speech-to-text process including speech recognition is managed within SpeechExec. 18 Boilerplates About Philips Speech Processing For more than 50 years Philips Speech Processing has been the driving force in delivering dictation and speech solutions to users around the world. We are solving the speech-to-text task of professionals, allowing them to “simply work smarter!“ With its headquarters and production center located in Vienna, Austria, Philips Speech Processing is the world’s market leader in professional digital and analog dictation. From office-based desktop dictation to mobile dictation, from conference recording to entire workflow solutions with the SpeechExec software family, our portfolio supports every imaginable scenario. Revolutionary digital dictation products and solutions, such as the SpeechMike, the Digital Pocket Memo with Voice Command, the Barcode Module and the groundbreaking SpeechExec workflow software are helping professionals work more efficiently every day, in the easiest possible manner, entirely in keeping with Philips ‘sense and simplicity’ philosophy. For more information, visit: www.philips.com/dictation. About Royal Philips Electronics Royal Philips Electronics of the Netherlands (NYSE: PHG, AEX: PHI) is a diversified health and well-being company, focused on improving people’s lives through timely innovations. As a world leader in healthcare, lifestyle and lighting, Philips integrates technologies and design into people-centric solutions, based on fundamental customer insights and the brand promise of “sense and simplicity”. Headquartered in the Netherlands, Philips employs more than 119,000 employees in more than 60 countries worldwide. With sales of EUR 25.4 billion in 2010, the company is a market leader in cardiac care, acute care and home healthcare, energy efficient lighting solutions and new lighting applications, as well as lifestyle products for personal well-being and pleasure with strong leadership positions in flat TV, male shaving and grooming, portable entertainment and oral healthcare. News from Philips is located at www.philips.com/newscenter. Headquarters Vienna: Philips Austria GmbH Philips Speech Processing Guttheil-Schoder-Gasse 12 A - 1102 Vienna www.philips.com/dictation www.simplyworkingsmarter.com © 2011, Koninklijke Philips Electronics N.V. All rights reserved. 8798 602 05561