there is something different in the air
Transcription
there is something different in the air
THERE IS SOMETHING DIFFERENT IN THE AIR ANNUAL REPORT AND ACCOUNTS 2007 ANNUAL REPORT AND ACCOUNTS 2007 contents 03 Corporate Boards 05 Organisation Chart 07 2007 Performance 08 Operating Activities 12 Commercial Activities 13 Aircraft Handling Activities 17 Maintenance Activities 18 Flight Operations 19 Quality and Security 20 Human Resources 24 Information Systems 26 Economic and Financial Performance 33 Proposal for Appropriation of Profit 34 Financial Statements 36 Balance Sheet 38 Profit and Loss Account by Nature 40 Profit and Loss Account by Function 41 Cash Flow Statements 42 Notes to the Financial Statements 71 Legal Certification of the Accounts 74 Report and Opinion of the Statutory Auditor 76 Audit Report ANNUAL REPORT AND ACCOUNTS 2007 | 03 CORPORATE BOARDS ANNUAL REPORT AND ACCOUNTS 2007 CORPORATE BOARDS General Assembly Chairman: Ana Maria Soares de Albergaria Pacheco Gouveia Vice-Chairman: Mónica Sílvia dos Anjos Vaz de Medeiros Fernandes Secretary: Maria Alexandra Celorico Pacheco Vieira Board of Directors Chairman: António José Vasconcelos Franco Gomes de Menezes 8 Manuel António Carvalho Cansado 9 Members: Luísa Maria Estrela Rego Miranda Schanderl 10 António Maurício do Couto Tavares de Sousa Luís Filipe Soares Borges da Silveira António Manuel da Silva Amaral 11 Antero Jerónimo Quental 12 Statutory Auditor: Duarte Félix Tavares Giesta (auditor no. 520) 8 Took up duties on 1 November 2007 9 Stepped down on 31 October 2007 10 Took up duties on 1 November 2007 11 Took up duties on 8 January 2007 12 Stepped down on 8 January 2007 1947 | SATA IS BORN SATA Sociedade Açoreana de Transportes Aéreos is created and spreads its wings with a Beechcraft named Açor. The Azores are now closer to the rest of the world. | 04 ANNUAL REPORT AND ACCOUNTS 2007 | 05 ORGANISATION CHART OF SATA AÇORES, SA ANNUAL REPORT AND ACCOUNTS 2007 ORGANISATION CHART OF SATA AÇORES, SA Board of Directors General Secretariat Management Control Office Image and Publicity Office Human Resources Division Finance Division General Commercial Division Marketing and Sales Division Planning and Operation Division Quality Office Legal Office Security Office Accident Prevention Office Information Systems Division General Operations Division Maintenance and Engineering Division Flight Operations Division Ground Operations Division 1957 | SATA HELPS VICTIMS OF THE CAPELINHOS TRAGEDY SATA in partnership with Slick Airways provides travel assistance to victims of the Capelinhos Volcano tragedy, flying them from the Lajes air base to the United States. | 06 ANNUAL REPORT AND ACCOUNTS 2007 | 07 2007 PERFORMANCE ANNUAL REPORT AND ACCOUNTS 2007 2007 PERFORMANCE Operating Activities 2007 was a historical year for SATA Air Açores. After 60 years flying within the Autonomous Region of the Azores, the company break through its traditional borders and began to operate in the archipelago of Madeira, providing scheduled airline services between the two islands, Madeira and Porto Santo, and offering charter flights to the Canary Islands, in particular Las Palmas, Fuerteventura and Tenerife. Maps from the Atlantic archipelagos: Azores, Madeira and Canary Islands. The Funchal Porto Santo Funchal route began to operate on 1 January 2007, at the request of the Portuguese State, which launched an international public tender for the operation of the route, with public service obligations, since the only company that had been ensuring scheduled flights was to withdraw from the business on 31 December 2006. SATA Air Açores was the only company to submit a bid under the subsequent call for tenders, and it was awarded exclusive rights to the route, from 14 August 2007 and for a period of three years. This operation required the company to create a base in Funchal, to where it transferred an ATP aircraft, with crews and maintenance engineers. It was with these resources that SATA Air Açores sought new business opportunities, starting with charter flights between Madeira and the Canary Islands. 1959 | SATA PURCHASES TWA STRUCTURE IN SANTA MARIA SATA acquires the TWA structure at the airport of Santa Maria, to realise its strategy of growth and expansion. | 08 ANNUAL REPORT AND ACCOUNTS 2007 2007 PERFORMANCE The new operations, between Funchal and Porto Santo and between Funchal and the Canary Islands, are reflected in the following indicators, in terms of flights operated, passengers carried and respective load factors: Funchal Porto Santo Funchal 2007 Flights Operated (No.) 2,108 Passengers Carried (No.) 70,457 Load Factor ASK/RPK (%) 52.20% Funchal Canary Islands Funchal 2007 Flights Operated (No.) 73 Passengers Carried (No.) 3,227 Load Factor ASK/RPK (%) 72.09% As far as the traditional network of SATA Air Açores is concerned, the public service operation agreement, which applies to the 15 routes defined within the Autonomous Region of the Azores, remained in effect. Here also, there was an increase in operations in 2007 in comparison with the previous year, due to the growth in demand, with 218 more flights operated and 12,899 more passengers carried. The load factor recorded an extraordinary increase of 2.53 percentage points. Autonomous Region of the Azores 2006 2007 Variation Flights Operated (No.) 12,109 12,327 +218 Passengers Carried (No.) 400,538 413,437 +12,899 Load factor ASK/RPK (%) 63.65% 66.18% +2.53 pp. Overall, in 2007, SATA Air Açores operated 2,399 more flights and carried 86,538 more passengers than in the previous year. The load factor also recorded growth of 1.73% compared with 2006. Total SATA Air Açores 2006 2007 Variation Flights Operated (No.) 12,109 14,508 +2,399 Passengers Carried (No.) 400,538 487,121 +86,583 Load factor ASK/RPK (%) 63.65% 65.38% +1.73 pp. 1963 | SATA PURCHASES ITS FIRST DC-3 SATA receives its first DC-3 aircraft, from the Irish company Aer Lingus. | 09 ANNUAL REPORT AND ACCOUNTS 2007 2007 PERFORMANCE 1968 | FRIENDLINESS IS IN THE AIR The Azorean spirit of the SATA service rides the skies, when in 1968 the company's flights begin to employ air hostesses, who impress passengers with their attention and friendliness. | 10 ANNUAL REPORT AND ACCOUNTS 2007 2007 PERFORMANCE As shown in the following figure, the new routes accounted for 15%, in terms of passengers carried, while operations within the Autonomous Region of the Azores remained dominant. SATA Air Açores 2007: Share of Passengers per Geographic Area Madeira 14% Canárias 1% Açores 85% Fleet Due to its expansion into the archipelago of Madeira, the company acquired another British Aerospace ATP, under an operating lease, in June 2007. Its fleet therefore now comprises five ATPs, two owned by the Company and the remainder under operating leases, and a Dornier Luftfarht D228, also owned by SATA Air Açores. The ATP aircraft flew 13,619 flights, corresponding to 8,309.83 block hours and the D228 flew 954 flights, corresponding to 570.48 block hours. These indicators include position, training, experience and re-routing flights. ACMI charters totalled 21 flights, with 7.24 block hours, 17 of which replacing the Dornier, since it is the only aircraft operating on the Corvo island runway, and the continuity of services to that island must be maintained when this aircraft is immobilised. It is to be noted that in the previous year there were 65 flights for this same reason. The remaining 4 charters involved the SATA Internacional Airbus 320 on the Funchal Porto Santo Funchal connection, in situations of fault in the ATP based on the island of Madeira. 1969 | SATA REACHES FLORES Slowly, SATA begins to interconnect the islands of the archipelago, and in 1969 starts scheduled flights to the island of Flores. | 11 ANNUAL REPORT AND ACCOUNTS 2007 2007 PERFORMANCE SATA Air Açores 2007: Total Flights and Block Hours Fleet Type Flights performed Block hours ATP 13,595 8,309.83 D28 953 570.48 Other (ACMI) 21 7.40 Sum 14,569 8,887.72 The following Figure summarises the Company's key performance indicators for the years 2006 and 2007, which illustrate its growth. SATA Air Açores 2007: Commercial Traffic Details Commercial traffic 2006 2007 Variation Flights performed 12,109 14,508 +2,933 Km travelled 2,112,644 2,308,072 +195,428 ASK (million) 109.1 119.0 +9.9 RPK (million) 69.4 77.8 +8.4 Load factor (%) 63.65% 65.38% -1.73 pp. ATK (million) 12.3 13.4 +1.1 TKP (million) 7.1 7.9 +0.8 Punctuality 13 (%) 61.59% 61.23% -0.36 pp. Commercial Activities 2007 marked the start of scheduled operations by SATA Air Açores outside the Azores. First, as a result of a direct agreement with the Portuguese State, necessary to guarantee the public service, and then under a concession in compliance with EU regulations, SATA Air Açores began to connect the islands of Porto Santo and Madeira. 13 Percentage of flights that departed within 4 minutes of the published time. 1969 | AIRPORT OPENED IN PONTA DELGADA Nordela Airport, in Ponta Delgada, is opened, with a runway that is 1800 m long and 45 m wide. | 12 ANNUAL REPORT AND ACCOUNTS 2007 2007 PERFORMANCE The positioning of the aircraft in Madeira also enabled the company to offer a programme of charter flights between Madeira and the Canary Islands for a Madeiran operator. In 2007 the decision was taken and implemented to alter the computer system for management of the frequent flyer programme. After studying various solutions, Crane was chosen since it offers the most advanced FFP solutions in the industry while guaranteeing interconnections with other customer service systems. The SATA website was also entirely redesigned. In the stage implemented in 2007, the whole architecture and image were renewed and the systems used were upgraded. We continued to pursue our policy of closer relationships with national and foreign tour operators, in order to consolidate our position on various routes in the leisure segment. A significant effort was also made to build up a strong line of products in the Meetings and Incentives segment. An extensive programme of workshops demonstrated SATA markets to travel agents and we attended the most important fairs and road shows in Europe. A series of investments were made aimed at modernising and standardising the image of our agencies whose services were improved with the help of a mystery shopper programme and numerous training courses focusing on technical and behavioural aspects. Aircraft Handling Activities Reveneu In terms of aircraft handling for third parties, there was a 14% increase in revenue compared with the total figures budgeted, notably for the Stopovers: Ponta Delgada increase of 597,782 EUR Terceira increase of 180,020 EUR Horta increase of 66,684 EUR Santa Maria increase of 199,142 EUR Pico decrease of 7,395 EUR 1971 | FAIAL AIRPORT OPENED Castelo Branco airport opens on the island of Faial, with the first scheduled flights by SATA arriving in 1972. | 13 ANNUAL REPORT AND ACCOUNTS 2007 2007 PERFORMANCE The increases over the budget correspond to 1,051,023 EUR, and there was significant deviation due to the difficulty in budgeting new operations and to unexpected technical stopovers in Ponta Delgada, Terceira and Santa Maria, as well as to the fact that the budget is based only on flight schedules. We achieved a global value of 8,650,000 EUR. The reduction in flights to North Europe in November to February did not influence the volume of revenue at Ponta Delgada. The real values achieved by Revenue in 2007 from ground handling services for third parties increased 5% in relation the real values of 2006, with the following variations: Terceira increase of 59,591 EUR + 3 % Horta increase of 2,084 EUR Santa Maria increase of 87,972 EUR + 16% Pico increase of 1,062 EUR +0% + 1% In an approximate total of 420,770 EUR over the budget. Number of Flights The number of flights handled per stopover increased compared to 2006 in all stopovers, especially Santa Maria, with the exception of stopovers on Horta and Pico. According to the Chart - Annex 2, the variations were: Ponta Delgada + 6% Terceira + 4% Horta - Santa Maria + 14 % compared with previous year overall 2% In the overall number of flights handled, the increase compared with 2006 was + 5 %. REVENUE 3rd PARTY HANDLING 2006 2007 SMA 536,308 624,280 PDL 4,939,899 5,209,960 TER 1,894,907 HOR NUMBER 3rd PARTY FLIGHTS 2006 2007 SMA 827 939 14% PDL 2,265 2,400 6% 1,954,498 TER 902 941 4% 774,367 776,451 HOR 434 424 -2% PIX 83,749 84,811 PIX 57 56 -2% Total 8,229,230 8,650,000 4,485 4,704 5% 1974 | SATA AND THE UNIONS After the April Revolution in Portugal, all SATA employees become union members. | 14 VAR. % ANNUAL REPORT AND ACCOUNTS 2007 2007 PERFORMANCE Self-Handling The number of self-handled flights was 12,372, an increase of 2% compared with 2006, as shown below: STOPOVERS 2005 2006 2007 % VAR-05 % VAR-06 Santa Maria 652 668 -2.5% 2.5% Ponta Delgada 3,276 3,320 3,424 1.3% 3.1% Terceira 3,725 3,768 1.1% 1.2% 669 3,686 Horta 1,740 1,776 1,828 2.1% 2.9% Pico 659 677 662 2.7% -2.2% S. Jorge 597 598 628 0.2% 5.0% Graciosa 440 450 451 2.3% 0.2% Flores 610 639 651 4.8% 1.9% Corvo 282 290 292 2.8% 0.7% Total 11,959 12,127 12,372 1.4% 2.0% Ground and Other Equipment Equipment was acquired with the purpose of: - Replacing obsolete Island Handling and Services equipment. - Updating computer equipment at stopovers according to the needs and requirements of the programmes installed. - Gradually replacing tractors with electrical units. - Equipping island stopovers and services with sufficient and appropriate equipment for Third Party Handling and Self-Handling, both in technical terms and in terms of the obligation to comply with regulations concerning the characteristics, safety parameters, and operability of the apron equipment to be used (IATA and JAR OPS). The investments involved were around k 560, equivalent to implementation of approximately 60% of scheduled investments (total of k 980). 1976 | SATA PROVIDES GROUND HANDLING FOR CONCORDE The most advanced aircraft in the history of civil aviation, Concorde, makes a stopover at Santa Maria airport, with ground handling provided by SATA. | 15 ANNUAL REPORT AND ACCOUNTS 2007 2007 PERFORMANCE Training Various training initiatives were implemented: - Training at IATA on components for Apron, Dangerous Goods and Cargo Rates, in order to permit IATA certification. - Continuation of internal training for knowledge consolidation and refreshment, in order to contain costs, but including mandatory training in accordance with JAR OPS, IATA and new National regulations. - Training on Dangerous Goods in accordance with JAR OPS regulations - Initial training for contract workers. Personnel Costs Total costs with the personnel involved in stopovers and island services in 2007 were 10,954,926, corresponding to an increase of 1,029,527 compared with 2006. STOPOVERS 2005 2006 2007 % VAR-06 % VAR-07 PDL 3,694,839 3,984,460 4,004,350 7.8 0.5 TER 2,609,732 2.920,502 3,283,090 11.9 12.4 HOR 737,381 845,182 951,553 14.6 12.6 SMA 710,913 782,703 893,825 10.1 14.2 GRW 219,623 281,453 362,172 28.2 28.7 SJZ 214,524 303,254 415,597 41.4 37.0 PIX 317,952 407,591 576,380 28.2 41.4 FLW/CVU 355,243 400,254 467,959 12.7 16.9 Total 8,860,207 9,925,399 10,954,926 12.0 10.4 * These figures do not include Pension Fund and Pension Supplement costs. 1977 | 1 MILLION PASSENGERS An increasing number of people use SATA flights to link what the sea separates, and in 1977 SATA welcomes its 1 millionth passenger. | 16 ANNUAL REPORT AND ACCOUNTS 2007 2007 PERFORMANCE Cargo and Mail Movement In stopovers overall there was a reduction in cargo and mail movement of around 4% (-594 tonnes) maintaining the trend already noted in 2005. In relation to stopovers in general, there has been a steady fall in both exports and imports between Mainland Portugal and the Azores. Maintenance Activities SATA Air Açores Maintenance and Engineering has been consolidated over the years as a business unit of Aircraft Maintenance, guaranteeing, under certification accredited by the INAC, the airworthiness of the turbo propeller fleet providing air transport between the nine islands of the Azores, as well as aircraft line maintenance for the SATA Internacional and TAP Air Portugal A310s and A320s that stop over at the Airports of the Azores. This provision of services to third parties is offered basically at the Airports on the islands of São Miguel and Terceira, with On Call ground handling on the islands of Santa Maria, Faial and Pico. Quality Management in these activities contributes actively to the maintenance of the high levels of security required by the Aeronautic Industry, thus safeguarding the security of people and goods and the preservation of the environment. The Activities - During 2007 the SATA Air Açores DME continued the maintenance of the 5 ATPs and of the Dornier 228-202, through compliance with their approved maintenance plans. With a total of 6,948 hours (FH) and 14,573 cycles with a ratio of 2.10 cycles/hour, 3058 contract inspections were made using 8,295 labour hours. 24,150 labour hours were spent on the replacement of reparable parts, repair of faults and repair shop work. - In the provision of services to third parties, in particular the SATA Internacional and TAP Air Portugal fleets, the following handling operations were provided: 1982 | PICO AIRPORT OPENED Continuing the process of interconnecting all islands by air, Pico airport is opened. | 17 ANNUAL REPORT AND ACCOUNTS 2007 2007 PERFORMANCE PDL Stopover Lajes Stopover Total S4 TP S4 TP S4 TP A310 Fleet 932 95 127 186 1,059 281 A320 Fleet 961 - 4 - 965 - Total Stopover 1,988 317 2,305 - 3,315 labour hours from Aircraft Maintenance Personnel (AMP) with A310 and A320 certification produced revenue of around k 330. - In addition to the handling referred to above, certified AMPs also handled 96 flights by the company SAS and Finnair with stopovers at João Paulo II Airport. - The implementation of the so-called new technologies available for Maintenance Organisation led to the installation in the Hangar of a brand new telephone and information network, permitting implementation of the VoIP telecommunications system. - Investments made during the year totalling 123,000 Euros corresponded to the acquisition of special tools for the Workshops and the remodelling of the materials storage site, which involved a total cost of 67,000 Euros. Human Resources - As at 31/12/2007, the number of employees working in DME was 79, of whom 48 AMPs with aeronautical certification under EASA Part 66. Flight Operations Each year there has been a gradual rise in the borrowing capacity attributed to SATA Air Açores by reference to its schedule. This situation results from the need to improve the network coverage in the archipelago, reflected in the increase in the number of flight sectors to ensure full coverage of commercial passenger, cargo and mail transport requirements. This increase in the number of flight sectors is visibly reflected in the annual increase in the number of flight hours. 2007 saw the full and effective implementation of those requirements, the main objective always being for all operating activities directly related to flights to comply with the highest levels and standards of security and quality. 1983 | SÃO JORGE AIRPORT OPENED Another step in bringing together the whole archipelago with the opening of São Jorge airport. | 18 ANNUAL REPORT AND ACCOUNTS 2007 2007 PERFORMANCE In the area of training, there was a constant concern with improving the quality of annual refresher training. Therefore the number of training hours was increased, and the syllabus content adapted to better enrich and consolidate all the subjects taught, in order to guarantee the highest levels of professionalism that the Company requires from its crew members. This was only possible through the valuable contribution and commitment of all instructors who made themselves available tirelessly, not only to enrich but also to increase and consolidate the levels required. Quality and Security In order to offer a superior standard of service, in 2007 SATA Air Açores invested in the area of quality and security. Quality Management Bureau In February 2005, a Quality Management Bureau was set up for the General Directorate of Operations. Two qualified engineers from the P. Delgada and Terceira stopovers were assigned, with advice from an external consultant, to implement the new Project. Awareness-raising and training activities for various groups within the Company, to identify and describe existing processes and their interactions, as well as the creation of various manuals, characterised the activities of this bureau over the last year. Security Quality Activities In compliance with the provisions of the National Civil Aviation Security Quality Control Programme (PNCQSAC) and with Chapter 16 of the SATA Air Açores and SATA Internacional Security Manuals, it is reported that, in 2007, this Security Bureau monitored the security quality, as well as security training, which reveals the growing role of this area in the operations of the two SATA Group airlines. 1987 | SATA RENAMED SATA AIR AÇORES SATA is renamed SATA Air Açores and in the same year it is awarded the silver medal for tourism merit. | 19 ANNUAL REPORT AND ACCOUNTS 2007 2007 PERFORMANCE The initiatives that involved the various members of the security bureau are summarised under security, auditing and training activities. At SATA Açores, security audits were conducted on several Azores airports. Human Resources Growth of 14% in staff numbers Our Resources SATA Air Açores, as at 31 December 2007, employed 623 staff, 6% down from the previous year, 9% of whom were Graduates. The average age in 2007 was close to 39. In the last 4 years there has been growth of 14% in staff numbers. 700 680 600 660 500 640 620 400 600 300 580 200 560 100 0 Total Average Staff Total Staff 31Dec Staff 540 2004 2005 Cabin Crew Flight Officers Ground Crew Total - Staff 31Dec Total - Average Staff 2006 2007 520 Total - Staff 31Dec Total - Average Staff 1989 | ATPs ARRIVE IN THE AZORES SATA acquires its first ATPs, which continue to guarantee air connections within the archipelago today. | 20 ANNUAL REPORT AND ACCOUNTS 2007 2007 PERFORMANCE Staff Qualifications 2004 2005 2006 2007 Higher education Basic education Secondary education Training and Development Investment in human capital A constant effort is made to provide the company with the appropriate human resources, so that it can be a high quality, motivated workforce, with growing levels of productivity. Selection and Recruitment Ponta Delgada, Horta, Pico, Flores and Funchal In 2007, SATA Air Açores organised 12 selection procedures, involving a total of 255 applicants. 52 trainees resulted from these procedures. Vocational Training In its continuous search to maximise the efficiency of its resources through the acquisition of knowledge and vocational skills, the company trained 888 people in 2007 (down 12% compared with 2006), offering, for this purpose, 178 training courses (an increase of 8% compared with 2006), making a total of 20,173.15 training hours (an increase in 3% compared with 2006). 1990 | CHANGE AND EXPANSION SATA experiences a historical occasion: the era of the AVRO HS 748 comes to an end, twenty years later; it joins the International Air Transport Association IATA and the European Regional Airlines Association ERA; it acquires the Canadian Pacific Airlines offices in Lisbon; and receives two ATP aircraft. | 21 ANNUAL REPORT AND ACCOUNTS 2007 2007 PERFORMANCE Unlike the situation observed in the last 3 years, there has been a 25% increase in training costs, compared with 2006. 1400 1200 1000 800 600 400 200 0 2004 2005 2006 2007 35000 30000 25000 20000 15000 10000 5000 0 Courses held Participants Hours of training Thousand euros Total training costs 700,00 600,00 500,00 400,00 300,00 200,00 100,00 0,00 2004 2005 2006 Training costs 1994 | SATA AIR AÇORES AWARDED MEDAL OF HONOUR As recognition for the quality of its flights and its operating method, SATA Air Açores is awarded a coveted medal of honour by the International Civil Aviation Organization (ICAO). | 22 2007 No. of hours No. of Courses No. of staff Training ANNUAL REPORT AND ACCOUNTS 2007 2007 PERFORMANCE Flight Operations (DOV) and Ground Operations (DOT) attract the highest costs among Training Plan courses provided ( 203,933 and 142,219 respectively). Training by Business Area Other 67,554.07 14.6% DGC 26,785.80 5.8% DOV 203,933.66 44.2% DOT 142,219.42 30.8% DME 21,184.71 4.6% DOV is the area of the company where more investment has been made in training. The initial qualification of pilots in ATP aircraft and all refresher training required under the JAR OPS (Joint Aviation Regulation for Operations) are some of the reasons that justify 44% of the total training costs being spent in this area. DOT, with investment of 142,219, is the area with the second highest training costs (30% of total costs). Most training costs are justified by the need to select, recruit and train personnel to augment staff during the high season. 1995 | SATA CONTINUES TO GROW SATA takes another step towards internationalisation, with its first charter flight outside Portugal. | 23 ANNUAL REPORT AND ACCOUNTS 2007 2007 PERFORMANCE Information Systems 2007 for Information Systems was marked above all by two different major projects, one focusing on administrative and financial procedures (MySAP ERP) and the other with a significant impact on the service provided to our customers, namely frequent flyers (Crane). The MySAP ERP project was soon established as a true process of change for SATA that can be considered quite ambitious, since its aim is to cover all the major functional back office areas: Financial (General Accounting, Analytical Accounting and Budget Control, Accounts Payable, Accounts Receivable, Treasury and Assets), Human Resources (Personnel Administration, Salary Processing, Training, Recruitment, Assessment and Performance and Occupational Medicine), Logistics (Supplies and Warehouse Management), Sales and Invoicing and Ground Equipment Maintenance, as well as advancing at the same time with a Document Management process (accounting documents) and an Attendance Management process. Decision taking for the implementation of MySAP ERP can be considered strategic, if not crucial, for the future of all the SATA companies, since, while it is not a business application, it can guarantee the proper functioning of business support processes. The first transaction using this new application was performed on 1 January 2007 and the remaining modules were phased into production over the following months. This process of change can be considered to have been successful concluded, although there is still room for consolidation of processes in the future. Electronic Tickets were launched by SATA in 2005, initially introduced for travel agencies and then (last quarter of 2006) launched in full strength for all SATA agencies. During 2007 the Interline eTicket (IET) process was implemented with our main business partner, thus extending the services available associated with the existing code share. 1998 | SATA AWARDED AOC SATA Internacional, with a Boeing 737, begins to diversify SATA destinations and is awarded its AOC (Air Operator's Certificate), finally entering the competitive world of civil aviation. | 24 ANNUAL REPORT AND ACCOUNTS 2007 2007 PERFORMANCE With the implementation of this functionality, SATA is now 100% eligible with regard to the IATA adoption of Electronic Ticketing under its Simplifying the Business (StB) initiative. No less significant was the expansion of eligibility to issue Electronic Tickets to routes to and from the United States of America, this market now enjoying all associated functionalities. In May 2007 the Crane project went live and was soon introduced in all the areas of the company in a way that can be considered non-intrusive for business procedures in progress. This change resulted from the need felt to adapt the support application to the business procedures associated with the management of members of Clube SATA, and all the objectives of this project were achieved with the entry into production of this application. The value generated for members of the club is considerably higher than with the previous solution and a platform has been created for the progress and development of the club. Internet sales, as a direct sales channel, play an increasingly important role in the life of companies that seek to be competitive in their market, both as a matter of processing efficiency and as a means to achieve greater presence and market penetration. Airline companies are not uninvolved with this technology, and the success of both low-cost and traditional airlines is directly related to how they sell their products on the Internet. To provide SATA with an internet sales channel that allows it to achieve the group's sales objectives, a project is being organised that has been given the name SOBE SATA Booking Engine. The plan for this project was the execution of a series of activities with an expected duration of more than 1 year and the main functionalities are due to be made available in 2008. The first stage of this project was first developed in December 2007 and is expected to be concluded in May 2008. It will permit full online reservations and payments and the issuing of electronic tickets. 1999 | SATA GUARANTEES NEW ROUTES SATA Internacional wins the concession for routes between Ponta Delgada and the cities of Lisbon, Oporto and Funchal, with a Boeing 737 and, subsequently, the new A310. | 25 ANNUAL REPORT AND ACCOUNTS 2007 2007 PERFORMANCE Economic and Financial Performance Economic Situation Performance The Net Profit for 2007 of SATA Air Açores was k 1,176, excluding associated companies. With the Consolidation using the Equity Method, the Company presents a Net Profit of k 4,991. Net Profit (k) 6,000 5,000 4,000 3,000 2,000 1,000 - 2003 2004 2005 2006 2007 Unit: k (thousand euros) 2007 2006 2005 2004 2003 Operating income 58,799 53,187 48,216 45,742 42,490 Operating costs (57,596) (52,908) (47,601) (46,507) (43,751) Operating profit 1,203 279 615 (765) (1,261) Financial profit 3,466 2,999 687 2,049 564 Current profit 4,669 3,278 1,302 1,284 (697) Extraordinary profit 166 1,631 2,127 2,704 3,920 Tax on profit for the year (156) (6) (8) (1) (3) Net profit for the year 4,991 4,903 3,421 3,987 3,220 2000 | FLIGHTS TO NORTH AMERICA SATA starts scheduled flights to the United States of America and Canada, strengthening ties with the Azores Diaspora. | 26 ANNUAL REPORT AND ACCOUNTS 2007 2007 PERFORMANCE Operating Profit In 2007 the Company obtained an Operating Profit of k 1,203, this figure reflecting a year-on-year increase in the Operating income of 10.6% compared with 2006. Likewise, Operating costs increased by 8.9% compared with the previous year. Total Operating Income representing more than 90% of the Total Income was up k 5,612 on the figure for the previous year. This increase is due above all to the performance of Income generated by passenger and cargo revenue which significantly increased. Unit: k (thousand euros) 2007 2006 2005 Passengers and Cargo 27,737 23,802 23,846 Handling 8,652 8,215 8,062 Compensatory payments 14,823 14,211 10,609 Other operating income 7,587 6,959 5,792 Operating income 58,799 53,187 48,309 External supplies and services 22,759 18,542 17,125 Personnel costs 27,129 24,498 21,578 Other operating costs 7,708 9,868 8,898 Operating costs 57,596 52,908 47,601 Operating profit 1,203 279 708 2004 | NEW EQUIPMENT SATA receives two new Airbus A320 with which it will increase flights to Europe. | 27 ANNUAL REPORT AND ACCOUNTS 2007 2007 PERFORMANCE Operating Income 2007 Operating Income 2006 13% 13% 47% 25% 15% 15% Passengers and Cargo Handling Compensatory payments Other operating income Operating Costs 2007 Passengers and Cargo Handling Compensatory payments Other operating income Operating Costs 2006 19% 12% 48% 45% 27% 40% External supplies and services Personnel costs Other operating costs 46% 35% External supplies and services Personnel costs Other operating costs 2005 | NEW ROUTES SATA launches new routes to Europe. London and Madrid are the airline company's new commitments for the IATA summer season. | 28 ANNUAL REPORT AND ACCOUNTS 2007 2007 PERFORMANCE Compared with performance levels in 2006, the procurement of external services recorded an increase of k 4,217, essentially due to the rise in fuel prices. Personnel costs also increased by k 2,631 due to a review of provisions for the pension fund, resulting from the change in the method for calculating Social Security pensions. Financial Profit The financial profit was k 3,466, k 467 higher than in 2006. The performance of the company's financial capacity was affected above all by the good performance of the subsidiaries SATA Internacional, Azores Express, SATA Express and SATA Gestão de Aeródromos in 2007. Extraordinary Profit The extraordinary profit was k 166, k 1,465 less than in 2006. EBITDAR The free cash flow available for investments measured by the EBITDAR (Earnings Before Interest, Taxes, Depreciation, Amortization, and Restructuring or Lease Costs) was k 4,958, higher than k 338 of the previous year. Unit: k (thousand euros) 2007 2006 2005 EBITDAR 4,958 4,620 6,423 2005 | SATA AERÓDROMOS CREATED The latest SATA group company, SATA Aeródromos, is set up to manage and maintain 4 of the 9 aerodromes in the Azores. SATA Aeródromos designs and implements the new Aerodromes on the islands of Pico, Flores, São Jorge and Graciosa. | 29 ANNUAL REPORT AND ACCOUNTS 2007 2007 PERFORMANCE FINANCIAL SITUATION The Company's Net Assets reported an increase of k 7,034, which represented a positive variation of 9.35% reflecting to a great extent the effect of: I - k 3,689 increase in Financial Investments; II - k 2,806 increase in Accruals and Deferrals Changes in Net Assets 100,000 80,000 60,000 40,000 20,000 2003 2004 2005 2006 2007 2006 2007 ECONOMIC AND FINANCIAL INDICATORS Changes in Net Worth 35,000 30,000 25,000 20,000 15,000 10,000 5,000 - 2003 2004 2005 2007 SATA AND THE ARCHIPELAGO OF MADEIRA At the request of the Portuguese Government, SATA Air Açores increases the scope of its role in the Atlantic islands, ensuring the Funchal Porto Santo route. It will also offer charter flights to Las Palmas during the IATA summer season. | 30 ANNUAL REPORT AND ACCOUNTS 2007 2007 PERFORMANCE The analysis of economic and financial indicators shows once again a significant increase in the Net Worth of the Company which reached k 32,713 in 2007, a value that represents an increase of around 26.6%, in other words k 6,879. This is due to the significant increase in Retained Earnings. Ratios 2007 2006 2005 2004 Operating Profitability 3.78% 0.52% 1.47% -1.57% Return on Equity 14.97% 18.92% 16.05% 22.88% Return on Assets 5.91% 6.52% 4.82% 5.52% Equity to Debt Ratio 65.16% 52.28% 42.99% 31.81% Debt 60.55% 65.67% 69.93% 75.87% Equity to Assets Ratio 39.45% 34.33% 30.07% 24.13% Operating profitability increased 3.26 pp due to the greater increase in Operating income compared with Operating costs, while Return on Equity showed a fall of 3.05 pp. The Equity to Assets Ratio was 39.47%, reflecting an increase of 5.12 pp compared with 2006, while the Equity to Debt Ratio of 65.16% shows an improvement of 12.88 pp. Also debt ratio fell by 5.12 pp due to payment of the Company's bank loans. The Company's Liabilities increased by 0.3%, in other words, a further k 155. This change resulted essentially from the reduction of k 773 in Provisions and the increase in Accruals and Deferrals of k 1,013. 2007 | SATA ACQUIRES TWO NEW AIRCRAFT A British Aerospace ATP and one new Airbus A310 arrive at São Miguel and are named on 15 June, the day the company celebrates its 60th anniversary. | 31 ANNUAL REPORT AND ACCOUNTS 2007 2007 PERFORMANCE Changes in Liabilities 56,000 55,000 54,000 53,000 52,000 51,000 50,000 49,000 48,000 47,000 46,000 2003 2004 2005 2006 2007 Contribution to the Revenue of the State and the Region The contribution of SATA Air Açores and its employees to the revenue of the State and the Region rose to 7,885,674 Euros, divided as follows: Company Employees Total Social Security Contribution 3,714,895 1,720,750 5,435,645 Personal Income Tax - 2,262,891 2,262,891 Corporation Tax 176,639 - 176,639 Other 10,499 - 10,499 3,902,033 3,983,641 7,885,674 2007 | SHUTTLE SERVICE TO EUROPE Increase in the frequency of flights to London and new routes to Dublin and Paris. SATA Internacional links the Archipelagos of Madeira and Azores to Europe. | 32 ANNUAL REPORT AND ACCOUNTS 2007 2007 PERFORMANCE Proposal for Appropriation of Profit In accordance with legal and statutory provisions, the Board of Directors of SATA Air Açores proposes the following appropriation of the net profit calculated in the year 2007, amounting to 4,991,087.17. - Legal Reserve 249,554.36 - Retained Earnings 4,741,532.81 Ponta Delgada, 20 May 2008 THE BOARD OF DIRECTORS António Vasconcelos Franco Gomes de Menezes (Chairman) Luísa Maria Estrela Miranda Schanderl (Director) António Maurício do Couto Tavares de Sousa (Director) Luís Filipe Soares Borges da Silveira (Director) 2007 - SATA TODAY The SATA Group is today an air transport group comprising two companies: SATA Air Açores and SATA Internacional, two tour operators and a company that manages several aerodromes. It operates more than 18,000 flights a year, and takes the Atlantic spirit to 50 destinations throughout the world This is the result of the dedication of more than 1200 employees who work every day so that with SATA There is Something Different in the Air. | 33 António Manuel da Silva Amaral (Director) ANNUAL REPORT AND ACCOUNTS 2007 | 34 FINANCIAL STATEMENTS ANNUAL REPORT AND ACCOUNTS 2007 | 35 FINANCIAL STATEMENTS ANNUAL REPORT AND ACCOUNTS 2007 FINANCIAL STATEMENTS BALANCE SHEETS AS AT 31 DECEMBER 2007 AND 2006 SATA AIR AÇORES - SOCIEDADE AÇORIANA DE TRANSPORTES AÉREOS, S.A. (Amounts in euros) Assets FIXED ASSETS: Tangible fixed assets: Land and natural resources Buildings and other constructions Plant and machinery Vehicles Tools and utensils Fixtures and fittings Other tangible fixed assets Fixed assets in progress Advances on tangible fixed assets Financial investments Holdings in group companies Holdings in subsidiary companies Securities and other investments CURRENT ASSETS: Inventory: Raw materials and consumables Accounts receivable - Short term: Trade debtors Doubtful debts Advances to suppliers Group companies Taxes and contributions recoverable Other debtors Notes 2007 Gross Depreciation assets and adjustments 2006 Net assets 10 10 10 10 10 10 10 10 10 73,313 714,097 36,115,455 363,399 906,807 4,249,032 5,403,157 12,400 47,837,660 (188,235) (31,584,281) (281,585) (816,319) (3,429,276) (3,927,762) (40,227,458) 73,313 525,862 4,531,174 81,814 90,488 819,756 1,475,395 12,400 7,610,202 73,313 546,657 4,870,732 92,884 96,746 865,602 1,819,795 12,400 16,200 8,394,329 10 e 16 10, 16 e 34 10 20,165,213 138,246 18,594 20,322,053 (28,871) (28,871) 20,165,213 109,375 18,594 20,293,182 16,476,006 109,375 18,594 16,603,975 21 e 41 2,539,500 (999,883) 1,539,617 1,229,616 5,250,207 229,285 547,967 12,160,262 366,468 10,410,319 28,964,508 (229,285) (229,285) 5,250,207 547,967 12,160,262 366,468 10,410,319 28,735,223 2,915,770 60,076 12,397,411 2,347,491 9,476,019 27,196,767 21 e 23 16 48 49 Banks and cash Bank deposits Cash in hand 55 55 17,874,291 17,874,291 - 17,874,291 17,874,291 18,398,495 1,585 18,400,080 ACCRUALS AND DEFERRALS: Accrued income Deferred costs Deferred tax assets 50 50 6 424,234 2,913,880 2,894,129 6,232,243 (40,227,458) (1,258,039) (41,485,497) 424,234 2,913,880 2,894,129 6,232,243 713,488 2,712,851 3,426,339 82,284,758 75,251,106 Total depreciation Total adjustments Total assets 123,770,255 The notes form an integral part of the balance sheet as at 31 December 2007. THE CHARTERED ACCOUNTANT António Jorge Ferreira da Silva | 36 Net assets ANNUAL REPORT AND ACCOUNTS 2007 FINANCIAL STATEMENTS BALANCE SHEETS AS AT 31 DECEMBER 2007 AND 2006 SATA AIR AÇORES - SOCIEDADE AÇORIANA DE TRANSPORTES AÉREOS, S.A. (Amounts in euros) Equity and liabilities EQUITY: Capital Adjustments to holdings in subsidiaries and associated companies Revaluation reserves Legal reserve Other reserves Retained earnings Net profit for the year Total equity Notes 2007 2006 36, 37 e 40 40 40 40 40 40 40 16,809,500 (691,614) 287,370 1,066,137 3,318,091 6,932,395 4,991,087 32,712,966 16,809,500.0 (565,263) 287,370 820,990 3,318,091 260,029 4,902,939 25,833,656 34 34 20,599,259 12,093,942 32,693,201 22,064,468 11,401,131 33,465,599 - 1,346,755 1,350,371 3,702,271 2,215,532 43,649 2,108,977 175,670 1,226,677 1,408,696 12,231,843 3,087,680 2,983,055 951,815 1,023,439 424,929 523,018 1,977,204 10,971,140 4,521,192 125,556 4,646,748 3,202,057 431,899 3,633,956 49,571,792 82,284,758 49,417,450 75,251,106 LIABILITIES: PROVISIONS: Provisions for pensions Other provisions Accounts payable - Medium and long term: Bank loans Accounts payable - Short Term: Bank loans Trade creditors Advances from customers (tickets to be used) Advances from customers Group companies Trade accounts payable, fixed assets Taxes and contributions payable Other creditors 53 3.h) 16 48 51 ACCRUALS AND DEFERRALS: Accrued costs Deferred income 50 50 Total liabilities Total equity and liabilities The notes form an integral part of the balance sheet as at 31 December 2007. THE BOARD OF DIRECTORS António Vasconcelos Franco Gomes de Menezes (Chairman) | 37 Luísa Maria Estrela Miranda Schanderl (Director) António Maurício do Couto Tavares de Sousa (Director) Luís Filipe Soares Borges da Silveira (Director) António Manuel da Silva Amaral (Director) ANNUAL REPORT AND ACCOUNTS 2007 FINANCIAL STATEMENTS PROFIT AND LOSS ACCOUNTS BY NATURE FOR THE YEARS ENDED 31 DECEMBER 2007 AND 2006 SATA AIR AÇORES - SOCIEDADE AÇORIANA DE TRANSPORTES AÉREOS, S.A. (Amounts in euros) COSTS AND LOSSES Notes 2007 2006 Cost of materials consumed 41 1,368,141 1,111,652 External supplies and services 52 22,758,647 18,541,672 Personnel costs: Salaries Social charges Pensions 31 17,702,358 4,450,338 4,976,566 Depreciation of tangible fixed assets Adjustments Provisions 10 21 34 1,809,059 2,875 4,440,424 Taxes Other operating expenses (A) 13,508 73,928 27,129,262 17,011,741 3,463,655 4,022,330 24,497,726 6,252,358 1,823,498 5,814 6,860,045 8,689,357 87,436 57,595,844 (13) 67,307 Other interest payable and similar charges (C) 45 2,771,742 60,367,586 1,680,405 54,588,106 Extraordinary expenses (E) 46 159,146 60,526,732 64,352 54,652,458 Income tax for the year (G) 6 (156,038) 60,370,694 6,189 54,658,647 4,991,087 65,361,781 4,902,939 59,561,586 Net profit for the year The notes form an integral part of the profit and loss account by nature for the year ended 31 December 2007. THE CHARTERED ACCOUNTANT António Jorge Ferreira da Silva | 38 67,294 52,907,701 ANNUAL REPORT AND ACCOUNTS 2007 FINANCIAL STATEMENTS PROFIT AND LOSS ACCOUNTS BY NATURE FOR THE YEARS ENDED 31 DECEMBER 2007 AND 2006 SATA AIR AÇORES - SOCIEDADE AÇORIANA DE TRANSPORTES AÉREOS, S.A. (Amounts in euros) INCOME AND GAINS Notes 2007 2006 Services rendered 16 e 44 42,681,514 37,714,585 Supplementary income Operating subsidies Reversals of depreciation and adjustments (B) 3.j) e 49 21 Earnings in group and associated companies Other interest receivable and similar income 1,282,887 14,823,096 11,584 3,819,580 2,418,221 6,237,801 65,036,882 3,192,661 1,486,620 4,679,281 57,866,362 46 324,899 1,695,224 65,361,781 59,561,586 1,203,237 3,466,059 4,669,296 4,835,049 4,991,087 279,380 2,998,876 3,278,256 4,909,128 4,902,939 (F) Operating profit: Financial profit: Current profit: Profit before taxes: Net profit for the year: 15,472,496 53,187,081 45 45 (D) Extraordinary income 16,117,567 58,799,081 1,244,441 14,210,763 17,292 (B) - (A) (D-B) - (C-A) (D) - (C) (F) - (E) (F) - (G) The notes form an integral part of the profit and loss account by nature for the year ended 31 December 2007. THE BOARD OF DIRECTORS António Vasconcelos Franco Gomes de Menezes (Chairman) | 39 Luísa Maria Estrela Miranda Schanderl (Director) António Maurício do Couto Tavares de Sousa (Director) Luís Filipe Soares Borges da Silveira (Director) António Manuel da Silva Amaral (Director) ANNUAL REPORT AND ACCOUNTS 2007 FINANCIAL STATEMENTS PROFIT AND LOSS ACCOUNTS BY FUNCTION FOR THE FINANCIAL YEARS ENDED 31 DECEMBER 2007 AND 2006 SATA AIR AÇORES - SOCIEDADE AÇORIANA DE TRANSPORTES AÉREOS, S.A. (Amounts in euros) Notes 2007 2006 Goods sold and services rendered Cost of goods sold and services rendered Gross profit 44 54 42,681,514 (35,272,182) 7,409,332 37,714,585 (28,656,020) 9,058,565 Other operating income Distribution charges Administrative costs Other operating expenses Operating profit 54 54 54 16,442,466 (8,795,820) (7,201,557) (7,206,031) 648,390 17,167,719 (8,188,878) (7,306,140) (9,044,040) 1,687,226 367,079 3,819,580 4,835,049 29,241 3,192,661 4,909,128 156,038 4,991,087 1,485 (6,189) 4,902,939 1,458 Net interest Earnings relating to affiliates or associated companies Current profit Tax on current profit Net profit Earnings per share 45 6 40 The notes form an integral part of the profit and loss account by function for the year ended 31 December 2007. THE CHARTERED ACCOUNTANT António Jorge Ferreira da Silva THE BOARD OF DIRECTORS António Vasconcelos Franco Gomes de Menezes (Chairman) | 40 Luísa Maria Estrela Miranda Schanderl (Director) António Maurício do Couto Tavares de Sousa (Director) Luís Filipe Soares Borges da Silveira (Director) António Manuel da Silva Amaral ANNUAL REPORT AND ACCOUNTS 2007 FINANCIAL STATEMENTS CASH FLOW STATEMENTS FOR THE YEARS ENDED 31 DECEMBER 2007 AND 2006 SATA AIR AÇORES - SOCIEDADE AÇORIANA DE TRANSPORTES AÉREOS, S.A. (Amounts in euros) OPERATING ACTIVITIES Net profit for the year Depreciation Movements in provisions Deferred taxes Financial profit/loss Gains on sales of fixed assets Losses on sales of fixed assets Increase in accounts receivable Increase in inventory Increase/(Decrease) in accounts payable Increase/Decrease in deferred costs Increase/Decrease in deferred income (Increase)/Decrease in accrued income Increase/Decrease in accrued costs Net cash from operating activities (1) Notes 2007 2006 40 10 21 e 34 6 4,991,087 1,809,059 (781,107) (879,555) (3,466,059) (50) 20,569 (1,529,747) (310,001) 3,247,263 (201,029) (306,343) 289,254 1,323,938 4,207,279 4,902,939 1,823,498 6,884,180 (2,998,876) (14,651) 19,869 (1,968,947) (412,406) (4,171,730) 277,751 150,851 (596,920) (436,520) 3,459,038 4,022 32,986 1,025,039 1,029,111 3,353 576,369 612,708 (1,294,752) (265,641) (1,770,537) (1,157,829) (2,693,509) (662,762) (3,356,271) (3,356,271) (2,693,509) (646,986) (3,340,495) (3,340,495) 585,367 (1,039,286) 720,601 18,005,908 17,870,674 223,026 19,268,220 18,005,908 46 46 INVESTMENT ACTIVITIES Receipts relating to: Financial investments Tangible fixed assets Interest receivable and similar income 45 50 Payments relating to: Tangible fixed assets Net cash from investing activities (2) FINANCING ACTIVITIES Payments relating to: Loans obtained Interest payable and similar charges Net cash from financing activities (3) Change in cash and cash equivalents (4)=(1)+(2)+(3) Effect of exchange differences Cash and cash equivalents at the beginning of the period Cash and cash equivalents at the end of the period 55 55 The notes form an integral part of the cash flow statements for the year ended 31 December 2007. THE CHARTERED ACCOUNTANT António Jorge Ferreira da Silva THE BOARD OF DIRECTORS António Vasconcelos Franco Gomes de Menezes (Chairman) | 41 Luísa Maria Estrela Miranda Schanderl (Director) António Maurício do Couto Tavares de Sousa (Director) Luís Filipe Soares Borges da Silveira (Director) António Manuel da Silva Amaral (Director) ANNUAL REPORT AND ACCOUNTS 2007 | 42 NOTES TO THE FINANCIAL STATEMENTS ANNUAL REPORT AND ACCOUNTS 2007 NOTES TO THE FINANCIAL STATEMENTS NOTES TO THE FINANCIAL STATEMENTS AS AT 31 DECEMBER 2007 SATA AIR AÇORES SOCIEDADE AÇORIANA DE TRANSPORTES AÉREOS, S.A. (Amounts in euros) INTRODUCTORY NOTE SATA Air Açores Sociedade Açoriana de Transportes Aéreos, S.A. (Company or SATA) is the result of the conversion into a limited company under Portuguese Decree-Law 276/2000, of 10 November, of SATA Air Açores Serviço Açoriano de Transportes Aéreos, E.P. (incorporated under Portuguese Decree-Law 490/80 of 17 October). It is a limited company, with registered office at Avenida Infante D. Henrique, 55 2º, in Ponta Delgada and has as its corporate purpose the operation, both direct and through holdings in other companies or organisations, of air transport of passengers, cargo and mail, as well as the provision of services and the performance of commercial, industrial and financial operations, directly or indirectly related, in their entirety or in part, to said operation and liable to facilitate its implementation, including the handling of aircraft at airports, the training of technical staff and assistance for other companies in the sector, with the provision and supply of technical and human resources. The subsidiary SATA Internacional Serviços e Transportes Aéreos, S.A. (SATA Internacional) has ensured air links between Ponta Delgada and the Mainland and Funchal since 1 January 1999, in an exclusive basis and through public tender procedures. Scheduled air services within the Archipelago of the Azores have been regulated, since 1996, by the provisions of the public service contract signed on 24 May 1996 between SATA and the Autonomous Region of the Azores, under the provisions of Article 19:2 of the Articles of Association of SATA, approved by Regional Legislative Decree 2/88/A, of 5 February, and the provisions of Resolution No. 86/96, of 23 May. In 2006 an invitation to tender was issued for the operation of routes in the Azores archipelago, the Company having been awarded the contract for the period from 1 April 2006 to 31 March 2008. On 14 August 2007 the Company signed with the Portuguese State a concession agreement for scheduled airline services for the route to Funchal and Porto Santo, which will have a duration of 3 years from that date. As at 31 December 2007, the Company operated with five ATP aircraft and one Dornier, of which two ATPs and the Dornier are the property of the Company and the remaining three ATPs are operated by the Company under operating lease agreements. | 43 ANNUAL REPORT AND ACCOUNTS 2007 NOTES TO THE FINANCIAL STATEMENTS Under the terms of Article 3 of Decree-Law 238/91, of 2 June, the Company is exempted from drawing up consolidated financial statements given that its majority shareholder (SATA Sociedade de Transportes Aéreos, SGPS, S.A.) will submit consolidated accounts which include the Financial Statements of the Company and of its subsidiaries. The notes that follow are in keeping with the sequential numbering as set forth in the Official Chart of Accounts. Notes not included herein are not applicable to the Company or are not relevant to the understanding of the financial statements. 2. ACCOUNTS NOT COMPARABLE WITH THE PREVIOUS YEAR According to Law 18/82, of 8 June, the Company benefitted from complete exemption from taxes and contributions to the State or to local authorities on its profits, with the exception of transactions subject to autonomous taxation (taxation based on expenses). Since the coming into effect of Law 53-A/2006, of 29 December, which revoked Law 18/82, the Company has been subject to general tax regulations, with effects since 1 January 2007. Thus, the Company began to record estimated current taxes for the year 2007, amounting to 723,517 Euros (Note 48), for Corporate Income Tax, and adopted the accounting policy of recording deferred taxes (Note 3.n), whose impact on the profit/loss for the year and the retained earnings were 879,555 Euros and 2,014,574 Euros (Note 6), respectively. 3. BASIS OF PRESENTATION AND SIGNIFICANT ACCOUNTING PRINCIPLES The accompanying financial statements were prepared on the going concern basis from the accounting books and records of the Company, in accordance with generally accepted accounting principles in Portugal. The main accounting principles used in the preparation of the financial statements were the following: | 44 ANNUAL REPORT AND ACCOUNTS 2007 NOTES TO THE FINANCIAL STATEMENTS a) Tangible fixed assets Flight equipment Flight equipment is reflected in the balance sheet at cost. Depreciations are calculated on cost less residual value (10% of the cost), on a straight-line basis and from the month of acquisition or commissioning, over the estimated useful life of the aircraft, spare engines and propellers and landing gear, and other spare parts, which is currently 12 years. Other tangible fixed assets The other tangible fixed assets acquired up to 31 December 1991 are stated at cost, revalued in accordance with legal provisions (Note 12). Other tangible fixed assets acquired after that date are stated in the balance sheet at cost. Depreciation is calculated on a straight-line basis, from the month of acquisition or commissioning, and determined based on the estimated useful life of the assets, as follows: Years of useful life Buildings and other constructions Plant and machinery Vehicles 50 5 - 16 5-7 Tools and utensils 5 - 12 Fixtures and fittings 4 - 10 Other tangible fixed assets 3 - 20 Repairs and routine maintenance costs are recorded as costs of the financial year to which they refer. Major aircraft maintenance is recorded on an accruals basis, as described in e) below. b) Operating lease assets Lease payments in respect of operating lease agreements are recorded as costs in the period in which they are incurred. | 45 ANNUAL REPORT AND ACCOUNTS 2007 NOTES TO THE FINANCIAL STATEMENTS Repairs and routine maintenance costs in respect of equipment operated under operating leases are recorded as costs in the year in which they are incurred. c) Inventory Raw materials and consumables are valued according to the following criteria: - ATP material: Acquisition cost, adopting the FIFO costing method for disbursements; - Other materials: Average cost. An adjustment to inventory was made to reflect the difference in value between inventory cost and its realisable value, in cases in which the latter is lower than the cost on the balance sheet date (Note 21). d) Financial investments Financial investments in group and associated companies are recorded using the equity method, with interests initially accounted for at cost, increased or reduced by an amount proportional to the interest in the equity capital of these companies, at the date of acquisition or of the first application of the equity method. According to the equity method, financial holdings are adjusted annually by the value corresponding to the share in the net profit of the group and associate companies, offset against gains or losses for the year. In addition, the dividends received from these companies are recorded as a reduction in the value of the financial investments. e) Provision for flight hours The Company records on an accruals basis expenses to be incurred in the future with general overhauls of aircraft, these being recorded in the profit and loss account of the year on the basis of estimated costs and flight hours of each aircraft, against Other Provisions - Provision for flight hours (Note 34). | 46 ANNUAL REPORT AND ACCOUNTS 2007 NOTES TO THE FINANCIAL STATEMENTS f) Accruals basis The Company records revenue and expenditure on an accruals basis whereby revenue and expenditure are recorded when generated, regardless of when they are received or paid. The differences between the amounts received and paid and the corresponding income and expenses are recorded under Accruals and deferrals (Note 50). g) Subsidies awarded to finance tangible fixed assets Grants to finance tangible fixed assets are recorded as deferred income in Accruals and deferrals (Note 50), and recognised in the profit and loss account in proportion to the depreciations of the tangible fixed assets subsidised. h) Recognition of transport revenue Revenue from the sale of passenger transport is recorded as a liability at the time of sale in Advances from customers. When the transport is made, the sale revenue is transferred from Advances from customers to revenue for the year, if provided by the Company, or transferred to accounts payable, if the transport is made by another airline company. i) Recognition of revenue from ground handling and fees Revenue from ground handling of aircraft belonging to other airlines is accounted for as revenue for the year in which the service is provided. The revenue from fees received is recorded when entitlement occurs. j) Financial compensation received as compensation for public services The financial compensation attributed by the Regional Government of the Azores for public services is recorded in the period when entitlement thereto occurs. This compensation is calculated under the terms provided for and as a result of the contract awarded to the Company through a public tender which was effective until 31 March 2006, as well as the new contract commencing on 1 April 2006 and expiring on 31 March 2008. | 47 ANNUAL REPORT AND ACCOUNTS 2007 NOTES TO THE FINANCIAL STATEMENTS l) Pensions As described in detail in Note 31, under the terms of the Works Council Agreement (Acordo de Empresa) in force, the Company assumed responsibility for payment to employees hired by the Company until 31 December 2003 of supplements to the retirement pensions paid by Social Security. The Company records these liabilities in the balance sheet, in accordance with the provisions of Accounting Directive No. 19. The Company conducts each year an actuarial evaluation study to quantify its liabilities on the balance sheet date and the cost of pensions recorded that year. The liabilities thus estimated are compared to the market value of the assets of the pension fund created for this purpose and to the accounting records of the Company, in order to determine the amount of the differences to be recorded. The gains and losses with retirement pensions are recorded in Personnel costs based on the values determined by that actuarial study. m) Assets and liabilities in foreign currencies Assets and liabilities in foreign currencies as at 31 December 2007 were converted into Euros using the exchange rates in effect on that date, published by a financial institution, as follows: USD 0.6798 GBP 1.3578 CAD 0.6944 Exchange rate differences, both favourable and unfavourable, resulting from differences between exchange rates applicable at the transaction date and those at the date of collection, payment or on the balance sheet date, were recorded as income and costs in the profit and loss account (Note 45). n) Deferred taxes assets Deferred taxes refer to temporary differences between the values of assets and liabilities for accounting purposes and their respective values for taxation purposes. Deferred tax assets and liabilities are calculated and evaluated annually using the taxation rates that are expected to be applicable on the date of the reversion of the temporary differences. | 48 ANNUAL REPORT AND ACCOUNTS 2007 NOTES TO THE FINANCIAL STATEMENTS Deferred tax assets are recorded exclusively when there are reasonable expectations of sufficient future taxable profit against which they can be utilised. At the end of each reporting period, a review is made of the temporary differences underlying deferred tax assets with a view to recognising deferred tax assets not previously recorded because the conditions to do so were not then extant and/or to reduce the amount of deferred tax assets recorded in the light of present expectations for their future recovery. The main temporary differences and their effect on the financial statements for the year ended 31 December 2007 are described in Note 6. 6. TAXES In October 2004, the Company received a notification from the tax authorities concerning the draft conclusions of the tax inspection report based on analysis of corporation tax (IRC) for the years 2000, 2001, 2002 and 2003 and which concludes that the Company did not enjoy a definitive exemption from IRC, and should thus pay IRC on the taxable profit for those years. In December 2004 and April 2005, the Company received revised assessments concerning corporation tax for 2000 and corporation tax from 2001 to 2003, respectively, which it contested in court. At the beginning of 2006, and in response to the legal proceedings, the Company received notification from the Administrative and Tax Court of Ponta Delgada, which found in the Company's favour, due the right to assessment of IRC for 2000 and 2001 having expired. In addition, in May 2007, and also in response to the aforementioned legal proceedings, the Company received notification from the Administrative and Tax Court of Ponta Delgada, which found in the Company's favour and annulled the revised assessments regarding IRC for 2002 and 2003 considering that the company enjoyed, for those years, complete exemption from IRC. As mentioned in Note 2, under Law No. 53-A/2006, of 29 December, the Company became subject to general tax regulations since 1 January 2007. Thus the revised assessments that the Company received in previous years were considered void by the Inspectorate-General for Finance. | 49 ANNUAL REPORT AND ACCOUNTS 2007 NOTES TO THE FINANCIAL STATEMENTS The Company's Directors believe that any corrections due to reviews/inspection by tax authorities of those tax returns will not have a significant effect on the financial statements as at 31 December 2007. Under the terms of Article 81 of the Portuguese Corporation Income Tax Code, the Company is subject to autonomous taxation of certain expenses at the rates provided for in that article. As mentioned in Notes 2 and 3.n), in 2007 the Company began to recognise the tax effects of temporary differences between assets and liabilities for accounting and tax purposes, and they were recognised as at 31 December 2007 based on an aggregate tax rate of 19%. Under the new law of local finances, effective from 1 January 2007, the municipal surcharge (derrama) began to be calculated, from then on, based on 1.5% on the taxable profit subject to and not exempt from corporation tax (IRC), when previously it has corresponded to 10% of the corporation tax liability. With respect to this last amendment, it should be noted that any practical effects would be associated with the fact that all entities subject to corporation tax with a non-exempt taxable profit, irrespective, for example, of whether they have tax losses carried forward in their sphere, are subject to payment of municipal surcharge and can hence only recover those losses based on a rate of 17.5%. The major differences between the accounting and taxable values as at 31 December 2007 and the corresponding deferred tax assets and their effects in 2007 are as follows: | 50 ANNUAL REPORT AND ACCOUNTS 2007 NOTES TO THE FINANCIAL STATEMENTS 2007 Increase / (decrease) Profit Retained Deferred for the year earnings Base tax (Note 2) (Note 2) 250,000 47,500 - 47,500 a) 14,982,256 2,846,629 879,555 1,967,074 a) 15,232,256 2,894,129 879,555 Non-tax deductible adjustments Non-tax deductible provisions 2,014,574 (a) Corresponding to balances of adjustments for provisions recorded in previous years. As at 31 December 2007, the amount recorded in income tax is as follows: Current tax (Note 48) Deferred tax 723,517 (879,555) (156,038) 7. AVERAGE NUMBER OF EMPLOYEES During the years 2007 and 2006, the average number of employees working for the Company was 663 and 656, respectively. 10. CHANGES IN FIXED ASSETS During the year ended 31 December 2007, changes in the values of tangible fixed assets and financial investments, as well as in their accumulated depreciation, were as follows: | 51 ANNUAL REPORT AND ACCOUNTS 2007 NOTES TO THE FINANCIAL STATEMENTS Gross assets Application of the Opening Headings equity Disposals / balance Increases method Write-offs Transfers Closin balance Tangible fixed assets: Land and natural resources 73,313 - - - - 73,313 714,097 - - - - 714,097 26,586,055 10,377 - - - 26.596,432 9,289,343 270,769 - (50,389) 9,300 9,519,023 348,812 14,587 - - - 363,399 Buildings and other constructions Plant and machinery flight equipment Plant and machinery - other Vehicles Tools and utensils 885,377 21,430 - - - 906,807 Fixtures and fittings 4,056,070 297,142 - (104,180) - 4,249,032 Other tangible fixed assets 4,971,931 431,196 - (6,870) 6,900 5,403,157 12,400 - - - - 12,400 (16,200) - Fixed assets in progress Advances on tangible fixed assets 16,200 - - - 46,953,598 1,045,501 - (161,439) - 47,837,660 16,476,006 - 3,689,207 - - 20,165,213 Holdings in subsidiary companies 138,246 - - - - 138,246 Securities and others investments 18,594 - - - - 18,594 16,632,846 - 3,689,207 - - 20,322,053 Financial investments: Holdings in group companies Accumulated depreciation Opening Headings Disposals / Closin balance Increases Write-offs balance 167,440 20,795 - 188,235 Tangible fixed assets: Buildings and other constructions Plant and machinery - flight equipment 23,580,598 75,851 - 23,656,449 7,424,068 534,184 (30,420) 7,927,832 Vehicles 255,928 25,657 - 281,585 Tools and utensils 788,631 27,688 - 816,319 Fixtures and fittings 3,190,468 342,388 (103,580) 3,429,276 Other tangible fixed assets 3,152,136 782,496 (6,870) 3,927,762 38,559,269 1,809,059 (140,870) 40,227,458 Plant and machinery - other | 52 ANNUAL REPORT AND ACCOUNTS 2007 NOTES TO THE FINANCIAL STATEMENTS As at 31 December 2007 and 2006, Plant and machinery flight equipment had the following composition: Headings Aircraft Fleet Spare parts Spare engines and propellers Spare landing gear 2007 2006 Accumulated Cost value depreciation Net value Net value 19,952,125 (17,873,171) 3,919,284 (3,330,710) 2,078,954 588,574 2,113,435 619,546 2,265,665 (2,039,148) 459,358 (413,420) 26,596,432 (23,656,449) 226,517 45,938 2,939,983 226,517 45,959 3,005,457 The air fleet recorded in the Company's books comprises two ATP aircraft, acquired in 1990, and their spare equipment, and a Dornier aircraft, acquired in 2005. In addition, the Company operates three other ATP aircraft, under a charter agreement. These charters are treated, in the accounts, as operating leases for which reason the lease payments resulting from their lease agreements are recorded as costs in the year in which they are incurred. The operating lease for two ATP aircraft commenced on 23 June 2000 and terminated on 31 December 2003. During the year ended 31 December 2002, as a result of the Company having been awarded the tender for the three year period between April 2003 and March 2006, the operating lease agreement was extended for the same period. In addition, during the year ended 31 December 2006, as a result of the Company having been awarded the tender for the three year period between April 2006 and March 2008 (Introductory Note), the operating lease agreement was extended for the same period. The agreement for the third ATP aircraft commenced in May 2007, with a view to the implementation of the Funchal - Porto Santo route (Introductory Note) and is due to terminate in May 2010. These agreements establish the payment of monthly lease payments, without any purchase option at the end of the agreements. To guarantee these agreements, the Company presented an irrevocable letter of credit for USD 762,500 (corresponding to 518,348 (Note 32), for the three aircraft. The increase in Plant and machinery Other of 270,769, corresponds essentially to the acquisition of diverse ground apparatus and machines. | 53 ANNUAL REPORT AND ACCOUNTS 2007 NOTES TO THE FINANCIAL STATEMENTS The increase in Fixtures and fittings of 297,142 corresponds essentially to the acquisition of computer equipment. The increase in Other tangible fixed assets corresponds essentially to the implementation of the SAP system. The effect of application of the equity method in 2007 of 3,689,207 consists of: Application of the equity method to the profit for 2007 from the following subsidiaries (Nota 16): Sata Internacional 2,662,896 Sata - Gestão de Aeródromos 531,324 Sata Express E.P., Inc. (CAN) 442,335 Sata Express E.P., Inc. (EUA) 179,003 Reflection on the profit and loss (Note 45) 3,815,558 Adjustments for exchange rate conversion of financial statements of subsidiaries (Note 40) (126,351) 3,689,207 As at 31 December 2007, the Company held financial investments amounting to a total of 138,246, in respect of financial investments in Verdegolf, S.A. (0.75% of the capital), in Banif Açor Pensões Sociedade Gestora de Fundos de Pensões, S.A. (2.7% of the capital) and in Golf Açores, Lda. (33.33%), of 28,871 (fully provisioned for), 49,880 and 1,995, respectively. In addition, it holds an interest in Associação Açoreana de Turismo e Hotelaria, of 12,500, in Associação de Turismo dos Açores of 20,000 and of 25,000 in Sociedade Ilhas de Valor, S.A. All these investments were recorded at cost (Note 16). 12. REVALUATION OF TANGIBLE FIXED ASSETS (LEGISLATION) In previous years, the Company has revalued its fixed assets in accordance with the applicable legislation as follows: | 54 - Decree-Law 430/78, of 28 December - Decree-Law 219/82, of 2 June - Decree-Law 399-G/84, of 28 December - Decree-Law 118-B/86, of 27 May ANNUAL REPORT AND ACCOUNTS 2007 NOTES TO THE FINANCIAL STATEMENTS - Decree-Law 111/88, of 2 April - Decree-Law 49/91, of 25 January - Decree-Law 264/92, of 24 November 16. GROUP, ASSOCIATED AND SUBSIDIARY COMPANIES As at 31 December 2007, group, associated and subsidiary companies were as follows: 31 December 2007 Stake Balance Total Net Group companies Head Office Assets Equity income profit % sheet value Sata Internacional Ponta Delgada 73,587,486 14,271,203 175,047,681 2,662,896 100 14,271,203 Sata Gestão de Aeródromos Ponta Delgada 9,408,476 1,452,526 2,698,698 531,324 100 1,452,526 Sata Express E.P., Inc. EUA 3,397,343 2,482,256 21,146,012 179,003 100 2,482,256 Sata Express E.P., Inc. Canadá 6,706,385 1,959,188 28,559,643 442,335 100 1,959,188 93,099,690 20,165,173 227,452,034 3,815,558 20,165,173 31 December 2007 Stake Balance Associated and subsidiary companies Total Net sheet Provisions Head Office Assets Equity income profit % value (Note 34) Banif Açor Pensões, S.A. Ponta Delgada 3,630,553 2,536,000 942,166 161,773 2.7% 49,880 - Ponta Delgada na na na na 0.75% 28,871 (28,871) Ponta Delgada na na na na 20,000 - Ponta Delgada na na na na 12,500 - de Valor, S.A. Ponta Delgada na na na na 25,000 - Golf Açores, Lda. Ponta Delgada na na na na 33.33% 1,995 - 3.630,553 2.536,000 942,166 138,246 (28,871) Verdegolf, S.A. Associação de Turismo dos Açores Associação Açoreana de Turismo e Hotelaria Sociedade Ilhas 161,773 The aforementioned information with regard to group and subsidiary companies was extracted from their financial statements on the date indicated. However, the last approved accounts for these subsidiary companies correspond to the year ended 31 December 2006. | 55 ANNUAL REPORT AND ACCOUNTS 2007 NOTES TO THE FINANCIAL STATEMENTS Balances and transactions between group companies The balances on 31 December 2007 and the transactions made with group companies in the year then ended are the following: Balances Group Group companies companies Accrued (credit costs (debit Other Customers balances) debtors Suppliers balances) (Note 50) 156,379 8,776,172 - 115,253 - 716,199 Sata Gestão Aeródromos - 2,618,843 3,240 - - - Sata SGPS - 24,812 - 3,974 - - Sata Express (EUA) - - - - 2,108,977 - Sata Express (Canadá) - 740,435 - - - - 156,379 12,160,262 3,240 119,227 2,108,977 716,199 Sata Internacional Transactions External supplies and Services services rendered Sata Internacional 696,868 7,471,026 Sata Gestão Aeródromos 771,616 169,003 - 138,847 1,468,484 7,778,876 Sata Express (Canadá) Other services rendered essentially includes technical support and commissions on passengers and cargo ticket sales to SATA Internacional. 21. ADJUSTMENTS TO THE VALUE OF CURRENT ASSETS In the year ended 31 December 2007, the following changes in adjustment to current assets occurred: Opening Closing Description balance Increase Reversals balance Inventory adjustments 999,883 - - 999,883 237,994 2,875 (11,584) 229,285 1,237,877 2,875 (11,584) 1,229,168 Adjustments to trade accounts receivable | 56 ANNUAL REPORT AND ACCOUNTS 2007 NOTES TO THE FINANCIAL STATEMENTS 23. DOUBTFUL DEBTS As at 31 December 2007, there were debts classified as doubtful amounting to 229,285 that were fully provisioned (Note 21). 25. CREDIT AND LIABILITIES WITH EMPLOYEES As at 31 December 2007, the Company had the following credit and liabilities with employees: Debit balance 291,520 Credit balance 212,619 31. FINANCIAL COMMITMENTS ASSUMED AND NOT INCLUDED IN THE BALANCE SHEET i) Pension supplements In accordance with the Works Council Agreement (Acordo de Empresa) in force, the Company assumed responsibility for payment to employees hired up to 31 December 2003 of monetary payments as supplements to retirement pensions and invalidity benefits. These payments are calculated based on the number of years of service of the employee and the pay scale negotiated each year. On 29 December 1994, the Company set up an Independent Pension Fund (Fundo de Pensões da SATA) intended to finance the Company's liabilities to employees in active employment as of that date. On 1 January 2001, as referred to in Note 3.l), the Company adopted the provisions of Accounting Directive No. 19 and began to record these liabilities on an accruals basis. During the year ended 31 December 2007, the Company contributed 5,401,636 to the Pension Fund (Note 34) having used the provision for pensions. In addition, it reviewed the balance of the provision given the liabilities quantified by an actuarial study and the market value of the Pension Fund, increasing it by 3,936,427 (Note 34). The justification for the increase in the fund liability for the current year is related to the application of legislation in force concerning the calculation of Social Security pensions. | 57 ANNUAL REPORT AND ACCOUNTS 2007 NOTES TO THE FINANCIAL STATEMENTS Liabilities for past services of employees as at 31 December 2000, concerning the period before the adoption of the provisions of the Accounting Directive No. 19 in respect of retirement benefits, of 3,485,515, were recorded in Deferred costs (Note 50) and can be found recognised in the remaining period of working life of employees working for the company on that date (twenty years). In accordance with actuarial studies performed by an independent entity, using the Projected Unit Credit method and the following assumptions: TV 88/90 Mortality Table; EKV 80 Invalidity Table; 5% technical interest rate; 2.0% pension growth rate; 2.5% salary growth rate; 5% fund performance rate; and taking into consideration changes in the calculation of Social Security pensions established in Decree-Law 187/2007, of 10 May, and the provisions of Rules 298/91 of 13 November and 21/96-R of 5 December of the Portuguese Institute of Insurance, the current value of the Company liabilities as at 31 December 2007 and 2006 is as follows: 2007 2006 29,873,516 29,299,388 8,972,052 6,079,366 38,845,568 35,378,754 Provisions (Note 34) 20,599,258 22,064,468 Pension fund assets 18,246,310 13,314,286 38,845,568 35,378,754 Liabilities: Retired Staff Active - past services Coverage of liabilities: With regard to pension fund assets, changes for 2007 are detailed as follows: 2007 Pension fund assets: Balance as at 31 December 2006 Contributions to the fund Payment of pensions Fund performance Balance as at 31 December 2007 | 58 13,314,286 5,401,636 (800,429) 330,817 18,246,310 ANNUAL REPORT AND ACCOUNTS 2007 NOTES TO THE FINANCIAL STATEMENTS As at 31 December 2007, the number of employees in active employment and retired staff was as follows: Active Staff 469 Retired Staff 146 Costs with pensions recorded in the profit and loss accounts for the years ended 31 December 2007 and 2006 in Personnel costs include: Increase in provision (Note 34) 2007 2006 3,936,427 3,011,188 1,040,139 1,011,142 4,976,566 4,022,330 Payments to retired staff recorded directly as cost and without using the provision ii) Health insurance The Company offers its active staff and retired staff collective health insurance that grants access to subsidised medical services. These expenses are recorded on the profit and loss account for the year in which the insurance premiums are paid. In the year ended 31 December 2007, health expenses of 95,346 were recorded corresponding to health insurance premiums paid in that year ( 72,288 for active staff and 23,058 for retired staff). In addition, the Company maintains a provision intended to cover liabilities with future payments of the insurance policy of current active employees when they retire, of 249,399 (Note 34). iii) Operating lease agreements The Company has liabilities with two operating lease agreements not recorded in the balance sheet (Note 3.b) of approximately USD 2,080,000. 32. GUARANTEES PROVIDED As at 31 December 2007, the Company had assumed liabilities for guarantees provided, as follows: | 59 ANNUAL REPORT AND ACCOUNTS 2007 NOTES TO THE FINANCIAL STATEMENTS Amount Currency Euros 6,109,691 EUR 6,109,691 4,800,000 EUR 4,800,000 Portuguese State 701,804 EUR 701,804 Trident Aviation (Note 10) 762,500 USD 518,348 Autonomous Region of the Azores FRAAE- Fundo Regional de Apoio às Actividades Económicas Ruag Aerospace Services GMBH 15,000 EUR 15,000 Esso Portuguesa, S.A. 14,964 EUR 14,964 5,000 EUR 5,000 10,767 EUR 10,767 Directorate General of Customs Other 12,175,574 As indicated in the Introductory Note, the Company signed a concession agreement for air services for the Funchal Porto Santo route. This route is subsidised through financial compensation and return on capital, the company having provided a guarantee in favour of the Portuguese State of 701,804 in August 2008. 34. MOVEMENTS IN PROVISIONS The following movements in provisions occurred during the year ended 31 December 2007: Opening Deductions Closing balance Increase Utilised (Note 46) balance 28,871 - - - 28,871 22,064,468 3,936,427 (5,401,636) 2,858,116 3,263,342 (3,647,588) - 2,473,870 49,879 - - - 49,879 Health insurance (Note 31) 249,399 - - - 249,399 Losses on salvage value of flight equipment 668,042 - - - 668,042 Expenses with pilot salary adjustment 105,000 145,000 - - 250,000 "Frequent Flyer" Programme 204,000 - - (100,025) 103,975 Description Provision for financial investments (Note 16) Provisions: Provision for pensions (Note 31) 20,599,259 Other provisions: Provision for flight hours (Note 3.e)) Provision for legal disputes in progress Other | 60 7,266,695 1,032,082 - - 8,298,777 11,401,131 4,440,424 (3,647,588) (100,025) 12,093,942 33,465,599 8,376,851 (9,049,224) (100,025) 32,693,201 ANNUAL REPORT AND ACCOUNTS 2007 NOTES TO THE FINANCIAL STATEMENTS The increase in provisions, of 8,376,851 was recorded against Personnel costs and Provisions, amounting to 3,936,427 (Note 31) and 4,440,424, respectively. Other provisions for liabilities and charges amounting to 8,298,777 are intended to provide for contingencies resulting from the Company's operations. 36. CAPITAL STRUCTURE As at 31 December 2007, the Companys fully subscribed and paid up share capital consisted of 3,361,900 shares with a par value of 5 Euros each. 37. DETAILS OF ENTITIES HOLDING MORE THAN 20% OF THE SHARE CAPITAL The following entities held over 20% of the share capital as at 31 December 2007: Name Sata - Sociedade de Transportes Aéreos, SGPS, S.A. % Euros 100 16,809,500 40. CHANGES IN SHAREHOLDERS EQUITY The changes in shareholders equity during 2007 were as follows: Application Opening Heading Capital of equity Appropriation method of the profit Closing balance Increases (Note 10) from 2006 balance 16,809,500 - - - 16,809,500 (565.263) - (126,351) - (691,614) 287,370 - - - 287,370 Adjustments to holdings in subsidiaries or associated companies Revaluation reserves Legal reserve Other reserves Retained earnings Net profit for the year | 61 820,990 - - 245,147 1,066,137 3,318,091 - - - 3,318,091 260,029 2,014,574 - 4,657,792 6,932,395 4,902,939 4,991,087 - (4,902,939) 4,991,087 25,833,656 7,005,661 (126,351) - 32,712,966 ANNUAL REPORT AND ACCOUNTS 2007 NOTES TO THE FINANCIAL STATEMENTS The reduction in Adjustments in holdings in subsidiaries and associated companies of 126,351, results from the effect of foreign exchange adjustments in the financial statements of group companies expressed in foreign currencies (Note 10). The increase in Retained earnings, of 2,014,574, corresponds to the initial recording of deferred taxes resulting from accumulated differences on 1 January 2007. Revaluation reserve: This reserve results from the revaluation of tangible fixed assets carried out under the terms of the applicable legislation (Note 12). In accordance with prevailing legislation and accounting principles accepted in Portugal, these reserves are not distributable to shareholders and may only, under certain circumstances, be used for future increases in the Companys share capital. Legal reserve: Commercial legislation establishes that at least 5% of the net annual profit must be used to increase the legal reserve until it represents at least 20% of the capital. This reserve may not be distributed except in the event of liquidation of the company, but may be used to absorb losses after other reserves have been exhausted, or may be incorporated into the capital. As deliberated at the General Meeting held on 31 March 2007, the net profit for the year 2006, amounting to 4,902,939, was applied as follows: Legal reserve Retained earnings 245,147 4,657,792 4,902,939 41. COST OF MATERIALS CONSUMED The cost of materials consumed in 2007 was calculated as follows: Opening inventory 2,229,499 Purchases 1,678,142 Closing inventory (2,539,500) 1,368,141 | 62 ANNUAL REPORT AND ACCOUNTS 2007 NOTES TO THE FINANCIAL STATEMENTS 43. REMUNERATION OF BOARD MEMBERS The remuneration of board members in 2007 and 2006 was 268,339 and 231,427, respectively. 44. SALES AND SERVICES RENDERED BY ACTIVITY AND GEOGRAPHICAL MARKET In the years ended 31 December 2007 and 2006, services rendered were as follows 2007 2006 27,737,156 23,802,838 Ground handling of third party aircraft 8,651,878 8,215,293 Traffic commissions 1,727,327 1,501,586 Personnel secondment 1,487,763 1,199,067 Terminal fee 1,061,402 1,030,731 Other 2,015,988 1,965,070 42,681,514 37,714,585 Air operations 45. STATEMENT OF FINANCIAL PERFORMANCE The financial performance for the years ended 31 December 2007 and 2006 is as follows: 2007 2006 135,069 181,614 2,113,783 1,018,924 Costs and losses: Interest paid Foreign exchange losses Cash discounts granted 46,156 24,576 Other financial expenses 476,734 455,291 2,771,742 1,680,405 3,466,059 2,998,876 6,237,801 4,679,281 777,701 680,210 Foreign exchange gains 1,393,182 795,898 Earnings in group companies 3,819,580 3,192,661 247,338 10,512 6,237,801 4,679,281 Financial profit/loss Income and gains: Interest earned Other financial income | 63 ANNUAL REPORT AND ACCOUNTS 2007 NOTES TO THE FINANCIAL STATEMENTS Earnings in group companies of 3,819,580 corresponds to the appropriation using the equity method of the profit for 2007 of group companies amounting to 3,815,558 (Notes 10 and 16) and earnings from securities and other financial investments of 4,022. 46. STATEMENT OF EXTRAORDINARY PROFIT OR LOSS The extraordinary profit or loss for the years ended 31 December 2007 and 2006 are as follows: 2007 2006 11,000 1,000 350 5,524 Losses on fixed assets 20,569 19,869 Fines and penalties 35,600 10,311 Adjustments in respect of previous years 90,537 27,622 1,090 26 Costs and losses: Donations Inventory losses Other extraordinary expenses 159,146 64,352 165,753 1,630,872 324,899 1,695,224 Inventory gains 15 258,645 Gains on fixed assets 50 14,651 100,025 - 82,836 532,502 Extraordinary profit/loss Income and gains: Reduction of provisions (Note 34) Adjustments in respect of previous years Other extraordinary income 141,973 889,426 324,899 1,695,224 As at 31 December 2007 and 2006, Other extraordinary income included essentially 141,973 and 226,568 related to recognition of the EC subsidy granted through the Specific Plan for the Development of the Autonomous Region of the Azores to meet the costs borne by the company in the context of the Strategic Plan (Note 3.g) and 50). | 64 ANNUAL REPORT AND ACCOUNTS 2007 NOTES TO THE FINANCIAL STATEMENTS 48. TAXES AND CONTRIBUTIONS PAYABLE / RECOVERABLE As at 31 December 2007 and 2006, the balances of these headings were as follows: 2007 2006 366,468 2,347,491 111,105 - (170,450) - 723,517 5,738 - Persons - IRS - Tax deducted at source 178,401 162,000 Social Security Contributions 381,834 354,883 2,270 397 1,226,677 523,018 Debit balances: Value Added Tax Credit balances: Value Added Tax Corporation Tax IRC - Minimum corporation tax and deductions at source - Current tax (Note 2 and 6) Personal Income Tax IRS: Other 49. OTHER DEBTORS As at 31 December 2007 and 2006, this heading was as follows: 2007 2006 (concession agreement) 7,045,189 6,811,983 IATA Clearing House 1,605,232 1,029,111 750,044 - S.R.E. - Financial compensation Directorate General of Treasury Madeira Ticket Subsidy DREPA - Community Funds (PRODESA) Other | 65 99,523 151,403 910,331 1,483,522 10,410,319 9,476,019 ANNUAL REPORT AND ACCOUNTS 2007 NOTES TO THE FINANCIAL STATEMENTS The sum of 7,045,189 concerns financial compensation for the public service in the Autonomous Region of the Azores concerning the third and fourth quarters of 2007. The amount of compensation is calculated under the terms envisaged and as a result of the contract awarded to the Company by public tender (Note 3.j). According to the calculation formula defined in that contract, the Company calculated compensation concerning the public service for the year 2007 of 13,533,052, which was recorded in the profit and loss account in Operating subsidies. During 2007, the Company received 13,839,756, of which 6,803,183 represented financial compensation for the year 2006 and 7,036,573 for the year 2007. As indicated in the Introductory Note, the Company signed a concession agreement for air services for the Funchal Porto Santo route. The amount of financial compensation is calculated as envisaged and, using the calculation formula defined in that contract, the Company calculated compensation concerning the public service for the year 2007 of 750,044, which was recorded in the profit and loss account in Operating subsidies. The heading DREPA Community Funds (PRODESA) corresponds to receivables concerning the construction, improvement and running of regional aerodromes. | 66 ANNUAL REPORT AND ACCOUNTS 2007 NOTES TO THE FINANCIAL STATEMENTS 50. ACCRUALS AND DEFERRALS As at 31 December 2007 and 2006, the balances of these headings were as follows: 2007 2006 424,234 114,353 - 599,135 424,234 713,488 Accrued income: Interest Other Deferred costs: Pension benefits (a) 2,091,310 2,265,586 Construction work at head office 222,933 139,211 Insurance paid in advance 161,668 235,659 Leases paid in advance 158,205 - Expenditure related to the AMSYS project 14,481 55,235 265,283 17,160 2,913,880 2,712,851 Other Accrued costs: Holiday pay and holiday bonuses 2,744,500 2,746,908 Agent commissions 237,169 236,121 Insurance 142,327 156,040 9,692 14,495 Interest Other 1,387,504 48,493 4,521,192 3,202,057 125,556 274,659 - 157,240 125,556 431,899 Deferred income: European subsidies (Note 46) Other deferred income (a) On 31 December 2000 the Company decided to record in the balance sheet all liabilities not covered by the Pension Fund and by the provisions set aside, while those concerning assets, of 3,485,515 as at 1 January 2000, were recorded in deferred costs and are being depreciated throughout the remaining working life of employees, now 20 years (Note 31). As at 31 December 2007 Accrued costs Other corresponded essentially to: (i) the amount received by the Company, on behalf of SATA Internacional, concerning gains obtained with financial operations involving currency acquisition (USD) of 716,199, which had not been transferred to SATA Internacional by the end of the year (Note 16); and (ii) 643,950 concerning unbilled airport charges. | 67 ANNUAL REPORT AND ACCOUNTS 2007 NOTES TO THE FINANCIAL STATEMENTS 51. OTHER CREDITORS In the years ended 31 December 2007 and 2006, this heading was as follows: 2007 2006 Handling 356,011 - Passenger fees 271,068 177,619 Airport fees payable 196,525 246,058 74,679 453,278 Regional Department of Economic Affairs Group companies Other - 393,331 510,413 706,918 1,408,696 1,977,204 Regional Department of Economic Affairs concerns advances of funds to the Company to perform improvements and to acquire equipment for aerodromes on behalf of Regional Government of the Azores. 52. EXTERNAL SUPPLIES AND SERVICES External supplies and services for the years ended 31 December 2007 and 2006 were as follows: Rubrica 2007 2006 Communication 3,481,478 2,575,635 Fuel and lubricants 3,179,206 2,935,031 Rents and leases 2,503,534 2,269,005 Advertising and promotion 2,371,905 1,968,665 Services in respect of traffic 2,022,266 1,780,865 Commissions 1,328,856 1,289,019 Flight fees 1,255,654 885,154 Maintenance and repair 1,035,912 1,294,023 Personnel secondment 1,009,547 582,527 Other 4,570,289 2,961,748 22,758,647 18,541,672 Rents and leases includes the values concerning operating lease agreements for the ATP (Note 10). Commissions concerns the commissions awarded essentially to Company agents for sales of SATA tickets. | 68 ANNUAL REPORT AND ACCOUNTS 2007 NOTES TO THE FINANCIAL STATEMENTS Maintenance and repair essentially represents the costs incurred by the Company in the maintenance of ATP aircraft engines, propellers and landing gear. 53. LOANS As at 31 December 2007 the Company had the following bank loans: Medium and Short term long term Total 1,346,754 - 1,346,754 3,617 - 3,617 1,350,371 - 1,350,371 Loans: Caixa Geral de Depósitos ("CGD") Bank overdrafts (Note 55) The amount of 1,346,754 was intended to refinance the acquisition of the ATP aircraft having been taken out in 1998, with a duration of 10 years and to be repaid in equal half-yearly instalments over the years of 2003 to 2008 subject to half-yearly and end-of-period interest at the 6-month Euribor rate plus a spread of 0.5%. 54. PROFIT & LOSS ACCOUNT BY FUNCTION The profit and loss account by function was drawn up taking into consideration the provisions of Accounting Directive No. 20 and the following aspects should be noted: (a) Cost of goods sold and services rendered includes essentially the values of the profit and loss account by nature recorded in: Cost of materials consumed; External supplies and services - Fuel and lubricants, Rents and leases, Maintenance reserves per flight hours, Handling, Flight and other charges, Charters, Catering and Other (Note 52); Personnel costs in respect of on-board staff. (b) Other operating income includes essentially the values of the profit and loss account by nature recorded in: Operating subsidies; Supplementary income and part of Extraordinary income. | 69 ANNUAL REPORT AND ACCOUNTS 2007 NOTES TO THE FINANCIAL STATEMENTS (c) Distribution charges includes essentially the values of the profit and loss account by nature recorded in: External supplies and services Commissions, Advertising and other supplies and external services; and Personnel costs concerning sales department staff. (d) Administrative costs includes essentially the values of the profit and loss account by nature recorded in: External supplies and services Rents and leases and others supplies and external services and Personnel costs concerning administrative staff. 55. CASH FLOW STATEMENTS The breakdown of cash components and their equivalents, reconciling the amounts shown in the cash flow statement with the balance sheet headings, is as follows: 2007 2006 - 1,585 17,874,291 18,398,495 (3,617) (394,172) 17,870,674 18,005,908 Cash Bank deposits repayable on demand Bank overdrafts (Note 53) Banks and cash as per balance sheet THE CHARTERED ACCOUNTANT António Jorge Ferreira da Silva THE BOARD OF DIRECTORS | 70 António Vasconcelos Franco Gomes de Menezes Luísa Maria Estrela Miranda Schanderl António Maurício do Couto Tavares de Sousa Luís Filipe Soares Borges da Silveira António Manuel da Silva Amaral (Chairman) (Director) (Director) (Director) (Director) ANNUAL REPORT AND ACCOUNTS 2007 | 71 LEGAL CERTIFICATION OF THE ACCOUNTS ANNUAL REPORT AND ACCOUNTS 2007 LEGAL CERTIFICATION OF THE ACCOUNTS Legal Certification of the Accounts | 72 ANNUAL REPORT AND ACCOUNTS 2007 LEGAL CERTIFICATION OF THE ACCOUNTS Legal Certification of the Accounts | 73 ANNUAL REPORT AND ACCOUNTS 2007 LEGAL CERTIFICATION OF THE ACCOUNTS Report and Opinion of the Statutory Auditor | 74 ANNUAL REPORT AND ACCOUNTS 2007 LEGAL CERTIFICATION OF THE ACCOUNTS Report and Opinion of the Statutory Auditor | 75 ANNUAL REPORT AND ACCOUNTS 2007 LEGAL CERTIFICATION OF THE ACCOUNTS Audit Report | 76 ANNUAL REPORT AND ACCOUNTS 2007 LEGAL CERTIFICATION OF THE ACCOUNTS Audit Report | 77