Burroughs Overview

Burroughs Payment Systems
A Culture of Innovation
Burroughs
Payment Systems
Who is Burroughs Payment Systems?
Burroughs Payment Systems, Inc. offers its customers access to world class service,
industry leading technology, and overall support for a portfolio of payment related needs.
The Burroughs headquarters, located in Plymouth, Michigan is home to research
and development, manufacturing, sales and support organizations for all product lines
and services.
These organizations are collectively responsible for both
repeatable and custom solutions like the industry-leading SmartSource® check
and document scanners and SmartCash™ cash automation solutions. Enterprise
servers, device performance management software, a wide range of printer
products, and a variety of financial supplies combined with implementation and
maintenance services complete the Burroughs portfolio.
The sales organization works through value-added
resellers, distributors and directly with clients in
Our Mission
more than 55 countries worldwide. Our global
footprint shapes the way we do business, and
building successful partnerships in every part of
the world is a key initiative for each and every
Burroughs employee.
The re-emergence of a company brand that began
over 100 years ago solidifies our commitment to
provide innovative solutions to your business
To enable payment transformation
by providing our clients with
best-of-breed technology,
products and services to effectively
manage payment transactions;
Rapidly, Securely, and Cost Effectively
while enhancing customer satisfaction
and sustaining competitive advantage.
needs. Back then, the introduction of Burroughs
adding machines simplified daily operations for
hundreds of corporations.
Today, our focus on payment systems related technologies and services has resulted
in countless efficiencies for financial institutions and businesses alike who process
check and cash transactions.
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Burroughs Legacy
William Seward Burroughs knew there had to be a better way. Many bankers, accountants,
bookkeepers and brokers of his day complained about adding machine technology. There
was a big problem—the machines often added incorrectly. For Burroughs, the solution to
this problem lay in a new approach. He had to think in an innovative new direction.
The Beginning
Computer Technology
Burroughs worked tirelessly, using
his understanding of the financial
marketplace to design a solution
that was reliable, accurate, and fast.
Gifted with a mechanical expertise, Burroughs developed
a device that controlled the speed of the mechanism, thus
assuring reliability of the results. After relentless testing,
Burroughs was ready to go to market, and the American
Arithmometer Company was born in 1886 in St. Louis,
Missouri. The commitment to innovation and excellence
began by the founder and namesake of Burroughs and its
outgrowth companies has continued throughout the years.
The Burroughs legacy is evident in a
constant commitment to innovation
and excellence spanning 100 years
of product solutions used by the
financial industry to propel business
around the world.
Burroughs Corporation was formed in 1953 pioneering
digital computing while offering other diversified products,
continuing its commitment to the financial sector. Building
upon its culture of innovation and excellence in the 1960s,
Burroughs introduced the world’s first “third generation”
electronic data processing
systems, which relied on
integrated circuits, disk storage,
and online terminals. These and
other achievements established
the Burroughs brand as a powerhouse in computing technology in the U.S. and abroad.
In 1904, the company expanded, becoming Burroughs
Adding Machine Company and subsequently moved its
headquarters to Detroit, Michigan. Continuing the
Burroughs commitment to solving client needs through
innovation and excellence, the
company developed market-leading
calculator technology specifically
designed for banking, insurance
and railroad companies. This
included retailers who required
accurate calculating and tracking of business transactions.
Nearly 50 years later, the Burroughs
commitment to solving business
challenges would lead to extensive
pioneering efforts in computer
technology.
Recognized by the U.S. government as a leader in
advancing technology throughout the 1970s, Burroughs
was sponsored by the Advanced Research Projects Agency
to work with the Rome Air Development Center (USAF) and
the University of Illinois to develop technology for national
space and defense programs.
The culmination of these efforts
resulted in the first multi-processing
computer system technology
improving business environments for
many industries across the globe. Continuing its culture of
ground-breaking, new technology development, the stage
was set by the mid 1980s for the next phase of company
evolution.
In 1986, Burroughs Corporation and the Sperry Corporation
merged to become Unisys Corporation. The merger of two
Fortune 100 companies made Unisys the second largest
computer company in the United States. What was begun
by William Burroughs through his dedication to developing
cutting-edge technology, created a company with 120,000
employees in over 100 countries and revenues exceeding
10 billion dollars.
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Payment Processing Innovation
In the 1950s, Burroughs Corporation worked with the
Federal Reserve to pioneer magnetic ink (MICR) technology.
By combining magnetic ink with reader-sorter hardware
platforms, Burroughs continued its tradition of developing
solutions that solve business problems. Standing upon a
foundation of payment solutions expertise, Unisys quickly
established itself as a market leader in check imaging
platforms and fostered a culture of research and
development, resulting in a wide range of check
processing products for financial institutions worldwide.
In 1989, Unisys installed the first high-speed Image Proof
of Deposit system at Huntington Bank. The effort resulted
in the first cash letter being created and sent by Huntington
using an image-based workflow. By 1990, Unisys announced
new features for its image systems, which would enable
banks to produce account statements with check images.
The Payment Systems group remained focused on product
development. This direction transformed the way financial
institutions processed checks through branch and frontcounter image capture solutions such as the industryleading, new generation scanner, the SmartSource. Adding
to their solution set, the Payment Systems group introduced
a variety of branch and retail solutions including a suite of
printers, cash automation products, and intelligent safes.
With Payment Systems group uniquely positioned to provide
innovative technology for the financial industry for many
years to come, the next exciting development occurred.
In early 2010, the check and cash automation business
was sold creating Burroughs Payment Systems, restoring
the proud Burroughs name in the marketplace. Burroughs
is committed to providing world-class image capture, cash
automation and overall branch solutions to their clients.
The Future
Aware of its nearly 125 year history of innovation and excellence—inventing new technology
and deploying breakthrough products for the financial payment processing industry, Burroughs
Payment Systems is poised to advance to the next level. Much like William Seward Burroughs,
Burroughs Payment Systems is not satisfied with today’s solutions and is already working on
the next generation of products that will shape the industry.
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Burroughs Payment Systems offers a variety of solutions
that empower the financial industry to solve the business
problems of today and tomorrow.
Burroughs Payment Systems Solutions
From the back office, to the front counter, to the merchant
environment, industry-leading, scalable image capture
solutions allow you to quickly and easily handle your check
processing needs.
Smarter cash processing in the branch using recyclers and
dispensers with market-leading footprints and high capacities;
smarter cash processing in the merchant environment, with
networked cash counting safes to secure and manage cash
through the cloud.
Whether you’re looking for a virtualization platform or best-in-class
database and online transaction processing capabilities,
Burroughs has the system to deliver the results you need.
Minimize cost and maximize your performance with the
SmartSource operational intelligence engine.
Burroughs offers a leading lineup of Printer Solutions designed
to maximize productivity and help you stay strides ahead
of the competition.
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Professional Services
Unparalleled Service Expertise
Burroughs has a portfolio of Professional Services
designed to simply and quickly complement our products
and solutions. These services are targeted at 2 major
audiences; end-users and the institution’s technical staff.
Instead of generalized installation training, we believe that
end-user orientation and training that is customized
to the organization’s business processes and organizational
needs will elevate staff to achieve new levels of efficiency
and effectiveness. Likewise, installation and technical
assistance targeted to the needs of those responsible to
support the infrastructure and support needs of the user
base within the institution is paramount to successful
large-scale deployments of technology. Burroughs offers
a full range of technical assistance, planning and project
management.
No one knows Burroughs Payment Systems solutions
devices better than our support service analysts and
engineers. Thousands of Burroughs customers rely on
us over third-party vendors for greater knowledge and
faster resolution of
issues. Burroughs
offers a flexible
array of support
service plans
designed to
maximize the
efficiency of your
Burroughs solutions.
In addition to installation and training services, Burroughs
offers a full range of other services, including:
• Server virtualization planning and implementations
• Server-network infrastructure design and planning
• Clearpath MCP installations and upgrades
• Operational analysis
• Business process re-engineering
• Management consulting
• Project management
Burroughs Payment Systems also teams with world-class
partners to offer managed services for any size institution:
• Managed security services
• Network monitoring
All service plans include access to the 24/7 Burroughs
Payment Systems Help Desk. Burroughs will analyze the
problem and take action to get you back up and running
as quickly as possible. For U.S. customers, Burroughs
also offers the
Expert-on-Call service
(available Monday
through Friday 8:00
AM – 8:00 PM ET)
to expedite service
calls for any of our
solutions. U.S.
customers calling
the Burroughs Help Desk will be transferred to technical
experts for immediate analysis when necessary.
• In-sourced and outsourced disaster backup and recovery
Burroughs Payment Systems is recognized as the industry
leader in image processing technology from web-enabled
branch and merchant capture devices to high-speed
reader/sorters in some of the largest payment processing
centers worldwide.
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For more information about the entire line
of Burroughs Payment Systems solutions
please visit us at www.burroughs.com
Burroughs Payment Systems, Inc.
41100 Plymouth Road
Plymouth, Michigan 48170
Burroughs is a registered trademark licensed to Burroughs Payment Systems, Inc. in the United States and other countries. SmartSource is a registered trademark of
Burroughs Payment Systems, Inc. All other brands and products referenced in this document are acknowledged to be the trademarks or registered trademarks of their
respective holders.
Specifications are subject to change without notice.
© 2010 Burroughs Payment Systems, Inc.
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