Innovating Inside the Box
Transcription
Innovating Inside the Box
Innovating Inside the Box An introduction to Systematic Inventive Thinking What are we going to talk about ? Our Company Our Method Our Work Around the World Overcoming Fixedness Summary Our Company Our Promise SIT helps companies achieve success by making innovation self-sustaining. We provide companies that want to think and act innovatively with the HOW. The HOW is our unique Systematic Inventive Thinking® (SIT) methodology as expressed in the SIT Map and our Three Pillars. Our Clients Systematic Inventive Thinking® is used by over 850 companies in more than 60 countries About the company SIT is a privately owned innovation company, established in 1996, headquartered in Tel Aviv with offices and affiliates on five continents. 70 innovation experts - including facilitators, consultants, moderators, and project managers – worldwide. Diverse professional backgrounds, including marketing, advertising, engineering, ergonomics, psychology, education, alternative energy, computer programming, medicine, IT, and organizational development. Sharing a passion for innovation, and helping organizations and the people who work for them become more creative. Our Method The SIT 3 Pillars of Innovation Model In order to become an innovative organization, SIT works with you to put into practice the three pillars for sustainable organizational innovation: 1. Results: Specific innovative outcomes will be generated and executed. 2. Skills: People will acquire the ability and inclination to think differently when needed by providing a proven innovation tool set and the support for using innovation to achieve results. 3. Structures: Structures and organizational process will be put in place to support and sustain the new innovation culture and practice. How do we do it? Our method to innovation, developed over the years through working in hundreds of companies, consists of several layers. We call this the SIT Map, and it is the engine and skill set we use to help companies think and work innovatively. SIT Applications New Product/Promise/Process Development Marketing Communications Advertising Problem Solving Increasing Productivity & Cost Reduction Conflict Resolution Strategy Development Business Model Innovation Organization-wide Innovation Programs Need Innovation? Tired of Brainstorming? Is that possible ? Systematic Inventive Thinking Inventing Inside the Box Innovation on Demand Organizational Innovation Predictability Constrains Foster Creativity Path of most Resistance Closed World Qualitative Change Function Follows Form Constraints Foster Innovation We feel that the real wisdom is to think within a framework of constraints, and think inside the box. Constraints Foster Innovation Constraints come from two different sources: Company - time to market, feasibility, regulation, brand entity, consumer trends and needs, suppliers and customers Our Method – the SIT approach, “Closed World” and Qualitative Change Function Follows Form In SIT we believe that having the product as a starting point can help us come up with new ideas. When applying the Function Follows Form principle, we first create a new form and only then evaluate its function. Example A B C Example Example They are all the same invention! Aren’t they? Innovation Patterns By analyzing innovative products and solutions we identified repeating patterns which we later formalized into ideation tools Invention Identifying Patterns Developing Tools Subtraction Remove an essential component from a product and find usages for the newly created virtual product. Crayola (Binney & Smith) Makers of Crayola crayons and markers Old Model: Retail stores New Model: In home parties, a la Tupperware.“The Big Yellow Box” the idea that moms with their children could have craft parties and sell products and promote family togetherness. "We Do Not Sell People a Product, We Sell Them an Experience! " Starwood Hotels Old Model: Hotel rooms New Model: Sells branded mattresses and other furnishings “We don’t sell rooms, we sell memories” Applying Subtraction in Advertising YOUNG & RUBICAM-Brasil Cindy Crawford, with almost nothing on, in the September issue THE BALL PATRNERSHIP (Neil French)—Singapore THE BALL PATRNERSHIP (Neil French)—Singapore THE BALL PATRNERSHIP (Neil French)—Singapore This page is dedicated to those amongst us who have learned to recognize quality without peering at a label. THE BALL PATRNERSHIP (Neil French)—Singapore The view from the top. THE BALL PATRNERSHIP (Neil French)—Singapore Isn’t it gratifying to know that while you are perfectly aware of the brand of scotch in the crystal glass below, most readers have no idea at all. And probably never will. The Path Of Most Resistance Legless Chairs Strapless Goggles Preschoolians Shoes Placebo Medications By subtracting the back-up battery of the sedation unit, Ethicon Endo Surgery were able to drastically reduce the cost of the unit and, more importantly, precious space in the surgical suite . “SIT gave us a systematic way for the first time to come up with new product concepts on demand. Before SIT, we were too passive about innovation relying on happenstance or following our competitors for new ideas” Drew Boyd , Director, Marketing Mastery, Ethicon-Endo-Surgery Inc., Johnson & Johnson SIT helped Philips create the (then breakthrough) Slim Line minimalist DVD player, that re-defined the market and became the new standard. “The difficult thing is that people believe that creativity is a personality trait of the best people in the company, but if you apply the right methods, like SIT, you generate many, many useful ideas. Today [6 years later] the company is still rolling out many of the 149 usable ideas generated”. Henk Speijer, Marketing Intelligence, Philips SIT helped Rubbermaid launch the only cabinet on the market with exclusively interlocking parts, using no hardware whatsoever. • No small pieces to lose • Assembly time was reduced Creativity Patterns Subtraction The elimination of core components rather than an addition of new systems and functions - “The Path of Most Resistance”. Unification The assignment of new tasks to an existing resource (i.e. any element of the product or its vicinity within the manufacturer’s control). Multiplication A multiplication (or addition) of elements already existing in the product along with a required adjustment - “Qualitative Change”. Division The division of a product and/or its components according to function or symmetry, thus adding degrees of freedom. Attribute Dependency The creation/removal of symmetries or dependencies between existing product properties (e.g. colour changes with temperature, etc.). Overcoming Fixedness Karl Duncker’s Candle Experiment (1945) Using only the objects shown in the picture, mount the lit candle to the wall Karl Duncker’s Candle Experiment (1945) Functional Fixedness Functional Fixedness is a cognitive bias that limits a person to using an object only in the way it is traditionally used. Objects have function/s. It is difficult to think of what else they can be used for. Break Functional Fixedness 1) Look at the world through “Resource Eyes”. Anything can be a resource; 2) Be flexible about potential uses of the resource. Law & Order TV Show: Interrogation Abbott Mead Vickers BBDO, UK Structural Fixedness 6 glasses of water Arrange the glasses in an alternately empty-full order With only one movement of a glass The 5 Glasses Riddle Arrange the glasses in an alternately emptyfull order With only one action What is this? Structural Fixedness The tendency to look at things as a whole, as a gestalt. This often makes it difficult to imagine how we can reorganize the product to look differently Break Structural Fixedness 1) Mentally break down anything into parts to gain degrees of freedom; 2) Be flexible about rearranging in space and time. “Telepathic” remote control for air conditioning Summary Kodak Moments… Canon Moments… Thank You ! Idit Biton, SIT Chief Marketing and BD Officer