E-SHOPPING: USER MANUAL - Extra Excel (M) Sdn Bhd Web SV

E-SHOPPING: USER MANUAL
Index
1.
LOGIN
2.
ORDER PROCESSING
2.1 Create New Order
2.1.1 Pick up
2.1.2 Mailing
2.1.3 Summary
2.2 Unpaid Order And Making Payment
2.3 Credit Card Status Update
2.4 Query Own Order Status
2.4.1 Delete Order
2.4.2 Copy Order
3.
MY PROFILE
3.1 Shipping Address
4.
LOGOUT
5.
PASSWORD REGISTRATON
1.
LOGIN
a
a. Click here to login
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b.
Fill in the ‘Reference No’ & ‘Password’ as per your registration for E. Excel SV Enquiry.
Click here to proceed.
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2.
ORDER PROCESSING
2.1
Create New Order
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The purchase right is limited to own-self & down-line.
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Purchase is only limited to the current month. SV/ EV closing month is same with counter closing month.
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Marketing Tools & certain Promotion items/ packages are not avail
able in E-Shopping.
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a.
Click here to create new order.
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2.1.1 Pick up
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Pick up is allowed by own-self or third party at E. Excel nearest branch
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Goods are ready for collecting in 2 hours during our business date & time for every transaction completed.
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Fill in reference number of distributor.
System will appear the name of the purchaser according to the reference number that user keyed in. Please check.
Select delivery mode – PICK UP
Select branch that goods will be collected.
Select product type – HERBAL or ELEMENTE
Fill in the details of collector.
System will prompt the message of consignee information which needs the user to double confirm, click OK to continue.
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Product Grouping – Choose the category of product from menu.
Moving cursor to select item & key in quantity. (Click TAB from keyboard for moving to next item)
OUT OF STOCK item will be blocked for purchase.
Show the total SV/ EV amount of goods that selected.
Click to view the stock level indication.
Click CONFIRM ORDER to confirm the purchase or go to SUMMARY in double checking the order detail.
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2.1.2 Mailing
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Fill in reference number of distributor.
System will appear the name of the purchaser according to the reference number that user keyed in. Please check.
Select delivery mode – MAILING
** User is required to register the mailing address before proceed mailing order.
Address registration option is available under MY PROFILE (3.1)
Select the shipping address
Address selected will appear here
Select product type – HERBAL or ELEMENTE
Products order menu will appear after all required details have been completed fill.
Product Grouping – Choose the category of product from menu.
Move cursor to select item & key in quantity. Click TAB from keyboard for moving to next item.
Click to view stock level indication.
Show the total SV/ EV amount of goods that selected.
STOCK LEVEL menu shows the level of stock for order.
Click CONFIRM ORDER to confirm the purchase or go to SUMMARY in double checking the order detail.
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2.1.3 Order Summary
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Review the details of purchase
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Select to change the order type before proceed to SAVE or PAYMENT. However, once changing, the order that made earlier will cancel.
Click here to SAVE and proceed for NEW order or PAYMENT.
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Click here to SAVE and proceed for NEW order or PAYMENT.
b
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2.2
Unpaid Order and Making Payment
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All orders made without proceeding payment will be recorded here. It will keep until the end of the SV/ EV closing date of the month if t
here is no payment being make, the order will be removed perma
nently. a
a. Select ‘Unpaid Order’.
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Tick the order(s) which wish to process payment.
Click here to view order’s details.
Click here for proceeding payment.
Click here for re-select the order(s) for proceeding payment.
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a. Fill in required details and clicks submit.
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a. Transaction in Process..
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a. Status of transaction
b. Click here to print for record
c. Click here to close the page
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2.3 Credit Card Status Update
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Shows unconfirmed payment, such as card being declined, rejected or being pending by payment gateway.
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a. Click here to view unconfirmed payment.
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2.4 Query Own Order Status
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Details of all order(s) that created by the user can be found here
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a. Click here
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Select criteria of order entry to search.
Fill in required details.
Click here to proceed.
Click to view order’s detail, or COPY ORDER (2.4.2)
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2.4.1Delete Order
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Order before proceed payment could be deleted here.
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Click here.
Click here to confirm deleting the order.
Click here to cancel the ‘delete order’ process.
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2.4.2Copy Order
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This function allows duplicating the purchaser details & products selected to another new order, or creating a new order by retaining the same purchaser but choose a new range of product or delivery mode and vice verse.
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Fill in the new purchaser reference number if any.
System will appear the name as per reference number keyed in.
Select the delivery mode and follow by choosing the pick up branch or select the shipping address if mailing is chosen.
Fill in required detail
Click here to confirm for duplicating order.
Cancel to delete copy order.
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3. MY PROFILE
3.1 Shipping Address
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Register shipping address for mail order.
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a. Click here.
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Click here to register address.
Fill in detail required.
Click to modify the address registered.
Click to cancel the address.
Click to SAVE all detail filled.
Default set from first address stored, allow to change.
Click here to add new register mailing address.
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Message to inform the successful of shipping address being registered.
User is required to active the mailing address via the email.
NOTE: After saving the shipping address, system will send activation notice through email to inform user. User is required to active it via the email.
Kindly contact [email protected] if you don’t receive the notification in
48hours.
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4.
LOGOUT
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a.
Remember to logout after complete usage.
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5.
PASSWORD REGISTRATION
In order to make any of purchase of E. Excel online, password for accessing
is required. Password could be obtained direct from any E. Excel branches/
KLHQ or register at https://web.eexcel.com.my/svenquiry/ Password will send to your email address within 24hours.
a
a. Click here for new register.
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Fill in details required.
Click here to register.
(*email address as per the one which you register with to Extra Excel (M) Sdn Bhd.)
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