2014/15 Annual Report - College of Physicians and Surgeons of
Transcription
2014/15 Annual Report - College of Physicians and Surgeons of
College of Physicians and Surgeons of British Columbia COLLABORATION Annual Report Transparent Objective Impartial Fair College of Physicians and Surgeons of British Columbia cpsbc.ca 2015 ANNUAL GENERAL MEETING Friday, September 25, 2015 Vancouver Convention Centre Vancouver, British Columbia Table of contents 1 2 3 About this report This report describes the work and activities of the past year. It highlights the major accomplishments towards key objectives articulated in the Board’s 2014-17 Strategic Plan, and it reflects the commitment and dedication of many who give of their time and expertise to deliver on the College’s mandate. Note: Due to the implementation of a new data management system in 2014, year-to-year comparisons are not always available. 4 5 6 Committee reports The chairs of each of the College’s committees are required by statute to submit a written report of their specific activities and accomplishments to the Board. These reports can be viewed on the College website at www.cpsbc.ca. cpsbc.ca Quality assurance programs to ensure competence 6 Effective communication to enrich partnerships 14 Effective systems and processes to enable 18 regulatory excellence A year in review 20 Operations and administration 28 Guiding the profession 30 01 Our mission Serving the public through excellence and professionalism in medical practice. Our mandate The College of Physicians and Surgeons of British Columbia regulates the practice of medicine under the authority of provincial law. All physicians who practise medicine in the province must be registrants of the College. The College’s overriding interest is the protection and safety of patients. The role of the College is to ensure physicians meet expected standards of practice and conduct. Regulation of the medical profession is based on the foundation that the College must act first and foremost in the interest of the public. The primary function of the College is to ensure that physicians are qualified, competent and fit to practise medicine. The College administers processes for responding to complaints from patients and for taking action if a physician is practising in a manner that is incompetent, unethical or unprofessional. The College also administers a number of quality assurance programs to ensure physicians remain competent throughout their professional lives. Governance The role of the College and its authority and powers are set out in the Health Professions Act, RSBC 1996, c.183, the Regulations and the Bylaws made under the Act. A Board of 10 peer-elected physicians and five members of the public appointed by the Ministry of Health govern the College. Under the legislation, the College has 14 committees made up of board members, medical professionals 02 College of Physicians and Surgeons of British Columbia and public representatives who review issues and provide guidance and direction to the Board and the College staff, ensuring a well-balanced and equitable approach to regulation. The daily operations of the College are administered by the registrar and other medical and professional staff. 2014/15 Annual Report Our values The College has a legislated duty to serve and protect the public. It must establish and administer registration, inquiry and discipline procedures that are transparent, objective, impartial and fair. Aligned with these duties, the following core values guide the College in its mission: Accountability Integrity Through objective and transparent processes, we acknowledge and assume full responsibility for the actions we take and the decisions we make. We are committed to reporting openly to the public, including conducting open portions of our board meetings. Our behaviours, actions and outcomes consistently reflect our foundational beliefs in honesty, respect, compassion and trust. Collaboration We share knowledge and work together with each other and our partners (government, health authorities, academic institutions, medical and health regulatory organizations) to protect patient well-being and serve the greater needs of the community. Justice We conduct our business in a manner that promotes equity, due process and truth, and supports individual rights and liberties within the rule of law. cpsbc.ca 03 A message from the president and registrar Collaboration involves working jointly with others to perform tasks and accomplish shared goals. It is the art and science of forming alliances, allocating resources, exchanging ideas, identifying solutions, and creating value. With the launch of its threeyear strategic plan in 2014, the Board highlighted its commitment to working collaboratively with key partners to help build a high-functioning health system responsive to the needs and expectations of British Columbians. Our health system is made up of many agencies with different mandates, and numerous individuals with unique and valuable perspectives. One of the Board’s strategic objectives this year was to engage with health authority boards, medical staff, consumer groups, associations, and representatives from the Ministry of Health to discuss our collective priorities and identify opportunities to address challenges together. While the conversations were varied, a key theme around many board room tables was Lawrence C. Jewett, MD, FRCSC –President 04 College of Physicians and Surgeons of British Columbia Heidi M. Oetter, MD –Registrar 2014/15 Annual Report quality. More specifically, quality improvements in the health system guided by better data and enhanced automation, and quality professionals who perform well and produce positive outcomes within the system. Much has been accomplished based on these conversations. The College continued its involvement in many of the projects that were directed by the Physician Quality Assurance Steering Committee. These projects were intended to address gaps identified by Dr. Douglas Cochrane in his review of misreads of CT scans. This included the development of standardized forms and processes for credentialing, and the completion of criteria-based privileging dictionaries for hospital-based physicians. While work is still underway to implement the privileging dictionaries, the College will continue to support this important activity, and will participate in future revisions of the dictionaries when called upon. It is interesting to note that this unique initiative in BC is being adopted in other Canadian provinces. Another key project for the College has been to work with the health authorities to develop and implement a province-wide physician performance enhancement framework. All high-performing health-care systems provide data and information back to physicians to assist in identifying strengths as well as opportunities for improvement. Our work with the health authorities is to ensure that each partner is aware of their respective program activities and to avoid duplication of effort. Ultimately, we strive to achieve a system where physicians demonstrate competence as part of revalidation of licensure, which is in the public interest. For these physicians who also have hospital privileges, similar processes support the appointment and reappointment process. College selected as one of Canada’s top 100 employers The College was selected as one of BC’s Top Employers in 2011, 2012, 2013, and Canada’s Top 100 Employers in 2014 and 2015. As one of Canada’s most respected annual awards, the Canada’s Top 100 Employers competition recognizes excellence in companies who provide exceptional workplaces and benefits to their employees. Employers are evaluated on eight criteria: physical workplace; work atmosphere and social; health, financial and family benefits; vacation and time off; employee communications; performance management; training and skills development; and community involvement. The College is pleased to provide this report, which illustrates how conversations about gaps and opportunities within the health system have led to concrete actions designed to enhance quality. We thank all of those agencies and individuals who have engaged in dialogue and collaborated with us this past year. Quality > Improvements in the health system guided by better data and enhanced automation. Professionals who perform well and produce positive outcomes within the system. cpsbc.ca 05 Participating in a multi-physician peer practice assessment Physicians who work in a clinic setting with other colleagues participate in the Physician Practice Enhancement Program as a group to learn from one another and work together to address any clinic issues that may be identified during the assessment process. In 2014/15, 122 multi-physician clinics participated in the program. Dr. Isaac O. Amankwe and his colleagues at the Hilltop Medical Clinic in Surrey, BC found the process to be of great value. “The most important and interesting part of the assessment process was that it opened up conversations amongst our group of physicians. As a team we made decisions based on the feedback, such as upgrading our emergency equipment.” Quality assurance programs to ensure competence 06 College of Physicians and Surgeons of British Columbia —Isaac O. Amankwe, MB BS, CCFP 2014/15 Annual Report Quality assurance activities ensure that registered physicians remain competent through continuing professional development, that they adhere to professional standards and guidelines, and that they fulfill the duties and obligations outlined in their code of conduct. practise in a multi-physician clinic, or work as long- and short-term locums. All physicians who provide community-based care in British Columbia will participate in PPEP at some point in their career. The PPEP has three components: The College administers quality assurance programs to ensure that every physician in the province is practising to high professional standards. The programs are collegial, supportive and designed to proactively assess and educate physicians by highlighting areas of excellence and identifying opportunities to guide lifelong learning. 1.Peer practice assessment of recorded care 2.Multi-source feedback assessment 3.Office inspection of premises and processes Selection to participate in PPEP may be based on any of the following: Random selection STRATEGIC OBJECTIVE Increase the number of peer practice assessments conducted annually Any physician who is in independent practice and under the age of 70 may be randomly selected. Clinic-based selection INTENDED RESULT British Columbia physicians continue to practise to high professional standards for positive patient outcomes Physicians who are randomly selected will be assessed along with all of their colleagues if they work in a multi-physician clinic. This allows for an evaluation of systemic issues, which benefits all physicians practising in that clinic. Risk-prioritized selection Any physician who is collegially unsupported, works in solo practice, and/or is aged 70 or above is prioritized for selection. KEY DEVELOPMENTS IN 2014/15 Physician Practice Enhancement Program The assessment cycle is based on the review of the initial assessment and may occur again any time between one and ten years. Physicians aged 70 or above are assessed on a three-year assessment cycle. The Physician Practice Enhancement Program (PPEP) is a peer assessment program applicable to all physicians whether they work in private practice, cpsbc.ca 07 PHYSICIAN PRACTICE ENHANCEMENT PROGRAM AGE / ASSIGNED PEER PRACTICE ASSESSMENTS DISTRICT 1 Vancouver Island, South 51 DISTRICT 2 Vancouver Island, Central and Northern 60 42 DISTRICT 3 Vancouver and surrounding area 146 104 DISTRICT 4 Fraser 111 45 45 DISTRICT 6 Kootenays 2 5 DISTRICT 7 Northern 33 21 448 completed peer practice assessments Figures calculated from March 1, 2014 to February 28, 2015 AGE 77 329 completed multi-source feedback assessments 2930-34 35-39 40-44 45-49 50-54 55-59 60-64 65-69 70-74 75-79 80+ 613 4 22 39 43 53 90 assigned peer practice assessments 79 62 74 108 29 10 AGE / ASSIGNED MULTI-SOURCE FEEDBACK ASSESSMENTS AGE DISTRICT 5 Thompson-Okanagan 35 2930-34 35-39 40-44 45-49 50-54 55-59 60-64 65-69 70-74 75-79 80+ 606 4 22 39 43 51 90 assigned multi-source feedback assessments 77 62 74 107 28 9 Quality assurance programs to ensure competence 08 College of Physicians and Surgeons of British Columbia 2014/15 Annual Report Safe and effective prescribing of methadone for opioid dependency The College’s Methadone Maintenance Program is guided by the clinical expertise provided by members on the Methadone Maintenance Committee. The program develops guidelines for safe and effective prescribing of methadone, provides educational resources and workshops, facilitates preceptorships for physicians who wish to prescribe methadone for opioid dependence, and conducts peer practice assessments. THE METHADONE MAINTENANCE COMMITTEE STANDING (L to R): Dr. R.S. Joe, Vice-chair Dr. D.A. Rothon Dr. L.F. Fredeen Dr. K. Tupper (PhD) SITTING (L to R): Dr. D.J. Etches, Chair Dr. A.C.H. Chan cpsbc.ca 09 Drug programs The College’s drug programs assist physicians with the difficult task of prescribing potentially addictive medications for non-cancer pain management with appropriate caution. The Prescription Review Program reviews and analyzes physicians’ prescribing patterns obtained through the province’s PharmaNet database. The goal of the program is to broaden the dialogue with physicians about prescribing challenges, and explore alternatives for managing patients with chronic pain. The Methadone Maintenance Program specifically focuses on prescribers who treat patients with opioid dependence. PRESCRIPTION REVIEW PROGRAM 113 79 8 new files opened existing files closed files were referred to the Inquiry Committee Sponsored the Prescribers Course in BC 30 participants April 25 29 participants November 27 34 participants November 28 METHADONE MAINTENANCE PROGRAM 11 59 501 15,632 34 completed peer practice assessments coroner’s cases were reviewed where methadone was a cause or contributory cause of death total BC physicians have an exemption to prescribe methadone for opioid dependence total methadone patients registered in the Methadone Maintenance Program new applications to be authorized to prescribe methadone for opioid dependence other exemptions: 39 for analgesia 7 for hospitalists temporary exemptions 240 Figures calculated from March 1, 2014 to February 28, 2015 Quality assurance programs to ensure competence 10 College of Physicians and Surgeons of British Columbia 2014/15 Annual Report Accreditation programs The College also administers two programs that accredit all of BC’s diagnostic and private medical/ surgical facilities. The College’s programs establish accreditation and performance standards, procedures and guidelines to ensure the delivery of high-quality health system services. NON-HOSPITAL MEDICAL AND SURGICAL FACILITIES PROGRAM DIAGNOSTIC ACCREDITATION PROGRAM 3 64 14 56,724 34% 283 385 129 18 new private medical/surgical facilities opened in BC private medical/ surgical facilit ies operate in BC 11 received four-year terms 3 received one-year term private medical/surgical facilities were accredited as part of their four-year accreditation cycle procedures were performed in private medical/surgical facilities across BC 686 cpsbc.ca physicians are authorized by the College to provide medical services in one or more private medical/ surgical facilities of procedures performed (excluding laser refractive eye surgery) were contracted from a health authority and/or third party (e.g. WorkSafeBC, ICBC) private diagnostic facilities operate in BC public diagnostic facilities operate in BC site surveys were completed involving 319 different modalities and disciplines initial assessments were performed for new facilities 11 Opening pathways to registration for internationally trained family physicians In 2014/15, the College collaborated with the Joint Standing Committee on Rural Issues comprised of representatives from the provincial government and Doctors of BC, the University of British Columbia’s Faculty of Medicine’s Division of Continuing Professional Development (CPD), the health authorities and Health Match BC to develop British Columbia’s first Practice Ready Assessment Program (PRA-BC) for internationally trained family physicians. THE PRACTICE READY ASSESSMENT STEERING COMMITTEE Quality assurance programs to ensure competence SITTING (L TO R): Dr. R.F. Andrew, PRA-BC Dr. A.W. Ruddiman, Doctors of BC Dr. M. Yakimov, Interior Health Dr. P.M. Davis, PRA-BC 12 College of Physicians and Surgeons of British Columbia STANDING (L to R): Mr. J. Orobko, PRA-BC Dr. A.J. Burak, College of Physicians and Surgeons of BC Dr. S.T. Sorokan, UBC CPD Mr. J. Mabbott, Health Match BC 2014/15 Annual Report Candidates who successfully complete the PRA-BC program may be eligible to apply for provisional registration and work under the sponsorship of a health authority and a supervising physician in a designated community practice in BC. The program requires a three-year return-of-service commitment in rural BC. STRATEGIC OBJECTIVE Implement a practice ready assessment program for internationally trained family physicians INTENDED RESULT Family physicians trained in other jurisdictions benefit from a new pathway to obtain registration and patients benefit from having more physicians in practice The inaugural PRA-BC program is expected to enable up to 30 additional family physicians—who would not otherwise be eligible to practise in BC—an opportunity to be registered and licensed for independent practice. PRA-BC candidates must be registered and licensed in a new assessment class of registration, which was approved by the provincial government in early 2015. KEY DEVELOPMENTS IN 2014/15 Practice Ready Assessment Program The interactive curriculum includes an initial two-and-a-half day orientation focused on acculturation to Canada and examination preparation, followed by three days of examinations. Successful candidates will then attend a two-day integration program followed by a further nine-and-a-half days of orientation to prepare them for a comprehensive 12-week competency-based clinical field assessment in a designated BC community. cpsbc.ca 13 Meeting with Health Minister Lake The Honourable Terry Lake, minister of health, and Mr. Stephen Brown, deputy minister of health, meet with College leaders to review and align strategic priorities, and discuss opportunities to modernize the health system through revised legislative frameworks and improved information management systems. Effective communication to enrich partnerships 14 College of Physicians and Surgeons of British Columbia (L to R): Mr. S. Brown, Deputy Minister of Health Hon. T. Lake, Minister of Health Dr. H.M. Oetter, Registrar Dr. W.R. Vroom, Sr. Deputy Registrar (retired 2015) 2014/15 Annual Report In 2014/15, a number of opportunities were identified for the colleges to collaborate on: STRATEGIC OBJECTIVE Promote public awareness of the important role regulation plays in the safe delivery of health care • developing a common framework and approach for notifying the public of disciplinary actions INTENDED RESULT British Columbians understand the value and importance of seeing qualified, regulated and accountable health-care professionals • building on a multimedia campaign to raise public awareness about the importance of seeing a regulated health professional, and the risks associated with unauthorized practice • working with government to amend existing legislation to reflect a changing landscape for regulators • hosting educational workshops and programs for regulatory board members and staff KEY DEVELOPMENTS IN 2014/15 Sharing knowledge with other regulators www.bchealthregulators.ca In British Columbia, there are 26 regulated health professions governed by 23 colleges under the Health Professions Act, and one under the Social Workers Act. The 26 health professions are incorporated under the Society Act and collectively are referred to as the Health Profession Regulators of BC Society. The purpose of the society is to collaborate on the development of common approaches to core regulatory functions such as registration and licensing, handling complaints from patients, quality assurance activities, and the development of professional standards. The 23 colleges regulate more than 100,000 health professionals across the province. The society held its first Annual General Meeting on January 14, 2015. cpsbc.ca 15 STRATEGIC OBJECTIVE Collaborate on initiatives with key health system partners INTENDED RESULT Collective efforts of partners result in improved provincial structures and processes to support highquality physician services and ensure patient safety KEY DEVELOPMENTS IN 2014/15 Quality patient-centred care Another key aspect of the plan focuses on developing standardized programs to assess and enhance physician performance. This work will continue over the next three to five years. STRATEGIC OBJECTIVE Amend existing legislation to reflect modern-day realities and enable effective regulation of the profession INTENDED RESULT Legislative frameworks are implemented to support the College’s regulatory mandate of public protection Systemic change In 2014/15 the College continued its work with representatives from the health authorities, Doctors of BC, Ministry of Health, and the BC Patient Safety & Quality Council under the banner of the Physician Quality Assurance Steering Committee (PQASC). The PQASC was established to develop a comprehensive, provincial action plan to improve structures and processes to support high-quality physician services. A significant output was a provincially standardized, consistent, and electronically enabled approach to credentialing and privileging medical staff in hospitals. The past year saw the completion of the consultation process for developing privileging dictionaries for all hospital-based physicians. These dictionaries identify discipline-specific privileges linked to competence, and will be used by the health authorities to define a physician’s scope of practice. Legislative change As a regulator, the College can only be effective if it has appropriate legal tools. In addition to the Health Professions Act and its Bylaws, the College’s regulatory oversight is influenced by other statutes such as the Hospital Act and the Medicare Protection Act. One of the projects under the PQASC was a review of the existing provincial legislation to ensure it reflects current-day realities. The College also participated in consultations regarding the new proposed Health Information Management Act planned for 2016. Effective communication to enrich partnerships 16 College of Physicians and Surgeons of British Columbia 2014/15 Annual Report Delivering quality with health partners Representatives from the Ministry of Health, the College and the health authorities meet to discuss a system-wide framework and approach for BC physicians and other health professionals to engage in quality assurance and quality improvement activities to deliver successful patient outcomes. SITTING (L TO R): Ms. S. Hordiyuk, Island Health Dr. R.D. Chapman, Northern Health Dr. W.R. Vroom, College of Physicians and Surgeons of BC Mr. M. Russell, Vancouver Coastal Health cpsbc.ca STANDING (L TO R): Dr. R.G. Carere, Providence Health Mr. R. Frechette, Ministry of Health Dr. J.M. Etherington, Interior Health Dr. H.M. Oetter, College of Physicians and Surgeons of BC Dr. R.H. Morton, Fraser Health Mr. T. Patterson, Ministry of Health Dr. M.C.J. Wale, Island Health Dr. S.J. Gray, Provincial Health Services Authority Ms. L. Reeves, Ministry of Health 17 Registration department benefits from new information management system The Board continues to provide the necessary resources to transition the College to an electronically enabled organization. The ultimate objective of this renewal is to ensure the College has the most productive systems, processes and people to deliver on its regulatory mandate. A new information management system streamlines the College’s application and registration processes and improves the speed and efficiency of paper-based processes. Effective systems and processes to enable regulatory excellence 18 College of Physicians and Surgeons of British Columbia (L TO R) Janelle Stutheit, Senior Administrative Assistant, Registration Department Joanne Matson, Compliance Monitor, Registration Department 2014/15 Annual Report STRATEGIC OBJECTIVE Enhance operational efficiency STRATEGIC OBJECTIVE Practice good governance INTENDED RESULT Streamlined processes are supported by the right technology and people to maximize efficiencies INTENDED RESULT Stakeholders have confidence that the Board is setting direction, making the right decisions and governing the profession with transparency and equity, and according to legislative requirements KEY DEVELOPMENTS IN 2014/15 Enhancing automation KEY DEVELOPMENTS IN 2014/15 Best practices in governance The implementation of a single web-based solution will enable full integration and information sharing between the College’s departments and functions, and other organizations such as health authorities and the Ministry of Health. Through enhanced automation of current paper-based business processes—e.g. registering new physicians, processing requests for certificates of professional conduct, and managing complaint files—the College expects to realize efficiencies, enhanced security of records, and improved opportunities to monitor, analyze and report on performance measures. According to the United Nation’s definition, good governance is participatory, consensus-oriented, accountable, transparent, responsive, effective and efficient, equitable and inclusive, and follows the rule of law. The Board embraces these principles and commits to ongoing development by employing best practices in risk management, committee structure, governance policy development, strategic planning, and board evaluation. This past year, the Board reviewed all of its committee terms of reference to ensure the composition of each was appropriate, and the mandate clearly articulated. The Board also made recommendations to amend certain sections of the Bylaws to improve the reporting structure of its quality assurance committees. These amendments will be implemented in the next fiscal year. cpsbc.ca 19 Registering competent physicians The College has legislated registration requirements that must be met before a physician can obtain a licence to practise medicine in British Columbia. Before making a decision, the College carefully reviews an applicant’s credentials including education, training, and relevant practice experience. Applications from physicians seeking registration with the College are reviewed by the registration department. Physicians who do not meet all of the requirements for obtaining registration in the full class for independent practice may be eligible for provisional registration, which permits them to practise medicine with restrictions granted by the Registration Committee. HEALTH PROFESSIONS REVIEW BOARD (HPRB) Registration matters 2014/15 228 2 3 reviewable registration decisions issued by the Registration Committee applications for review of a decision by the Registration Committee were filed applications for review of a decision by the Registration Committee were dismissed Note: A dismissal includes applications voluntarily withdrawn by the applicant and applications formally dismissed by the HPRB following mediation and/or a written hearing. A year in review Pursuant to the Health Professions Act, a registrant or an individual seeking to become a registrant may apply to the HPRB for a review of a decision of the Registration Committee (reviewable registration decisions) within 30 days of the day on which written notice of the decision was delivered. All of the decisions made by the Health Professions Review Board can be found at www.hprb.gov.bc.ca. 20 College of Physicians and Surgeons of British Columbia 2014/15 Annual Report Registration statistics 2013 2014/15 TOTAL REGISTRANTS (licensed for independent practice) 12,517 11,574 5,942 5,632 M 8,035 F 4,482 PROFESSIONALLY ACTIVE are professionally active in BC GENERAL PRACTITIONERS MEDICAL STUDENTS 1,201 1,163 M 585 F 616 RESIDENTS M 551 F 612 M 3,516 F 2,426 2014: 360 2013: 365 2012: 360 POST GRADUATE FELLOWS M 3,857 F 1,775 162 TOTAL REGISTRANTS (licensed for independent practice) 12,784 11,361 5,875 5,486 M 8,390 F 4,394 PROFESSIONALLY ACTIVE were professionally active in BC GENERAL PRACTITIONERS Total number of new residents at UBC medical school in:* SPECIALISTS Figures calculated as of February 28, 2015 EDUCATIONAL REGISTRANTS IN 2014/15 M 111 F 51 * Figures calculated based on UBC calendar year M 3,533 F 2,342 SPECIALISTS M 3,825 F 1,661 Figures calculated as of December 31, 2013 11,574 professionally active registrants in 2014/15 cpsbc.ca 21 11,574 professionally active registrants obtained their medical degree from the following countries COUNTRY Canada South Africa United Kingdom India Ireland United States Iran Pakistan Australia China Poland Egypt Nigeria Other* Germany New Zealand Romania Russia Philippines Ukraine Taiwan Netherlands Antilles Grenada Jamaica Bulgaria Dominica Argentina Mexico Colombia Uganda Czech Republic Iraq Netherlands Bangladesh Belgium F 3,203 222 136 81 68 79 44 23 30 26 24 10 7 18 10 7 23 17 13 12 3 2 6 2 5 3 6 3 4 2 2 2 6 3 2 M 4,967 713 472 172 152 131 46 61 53 52 32 42 40 25 29 31 8 14 17 10 17 17 12 14 10 12 8 11 8 10 9 9 5 7 8 TOTAL 8,170 935 608 253 220 210 90 84 83 78 56 52 47 43 39 38 31 31 30 22 20 19 18 16 15 15 14 14 12 12 11 11 11 10 10 COUNTRY Brazil France Israel Singapore Zimbabwe Viet Nam Chile Hungary Libya Spain Sri Lanka Yugoslavia Austria Cayman Islands Sweden Croatia Ghana Saint Kitts and Nevis Saudi Arabia South Korea Syrian Arab Republic Trinidad and Tobago Belarus Bosnia and Herzegovina Democratic Republic of Congo Italy Lebanon Montserrat Slovakia Turkey Dominican Republic Fiji Guatemala Kenya Peru F M 6 4 2 5 1 1 2 3 2 2 3 5 3 3 3 4 1 1 2 1 0 4 2 4 2 2 2 1 3 2 0 1 0 0 1 TOTAL 4 6 8 5 8 7 5 4 5 5 4 2 3 3 3 1 4 4 3 4 5 1 2 0 2 2 2 3 1 2 3 2 3 3 2 10 10 10 10 9 8 7 7 7 7 7 7 6 6 6 5 5 5 5 5 5 5 4 4 4 4 4 4 4 4 3 3 3 3 3 COUNTRY Senegal Venezuela Zambia Aruba Belize Denmark Myanmar Paraguay Saint Lucia Afghanistan Albania Antigua and Barbuda Armenia Ethiopia Finland Georgia Greece Guyana Iceland Indonesia Jordan Kazakstan Kuwait Kyrgyzstan Macedonia Madagascar Malaysia Moldova Nepal Nicaragua Oman Puerto Rico Sudan Switzerland Thailand Grand Total F M 3 3 2 0 0 0 0 0 1 0 0 0 0 0 0 1 0 1 0 1 0 1 0 1 1 0 1 1 0 0 1 0 0 1 0 4,201 TOTAL 0 0 1 2 2 2 2 2 1 1 1 1 1 1 1 0 1 0 1 0 1 0 1 0 0 1 0 0 1 1 0 1 1 0 1 3 3 3 2 2 2 2 2 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 7,373 11,574 * Other includes registrants who received their medical degree from countries that are no longer recognized. A year in review 22 College of Physicians and Surgeons of British Columbia 2014/15 Annual Report Age distribution Specialties -29 16 29 45 314 30-34 440 35-39 686 664 40-44 665 45-49 587 50-54 55-59 985 1,069 985 379 845 191 70-74 80+ 920 514 60-64 75-79 821 647 65-69 455 66 16 3 PRIMARY SPECIALTY GENERAL PRACTITIONERS / SPECIALISTS MALE / FEMALE 171 106 TOTAL -29 1 754 30-34 1,350 35-39 1,486 40-44 1,507 45-49 1,632 50-54 1,583 55-59 1,364 60-64 1,036 65-69 521 70-74 187 75-79 109 80+ 44 45 463 291 754 622 728 640 687 1,350 1,507 820 957 675 632 566 470 1,486 846 732 732 851 1,632 1,583 1,364 1,036 273 248 69 521 187 118 38 71 109 TOTAL 11,574 11,574 Figures calculated as of February 28, 2015 5,632 4,201 Specialists Female 7,373 Male cpsbc.ca Anatomical Pathology Anesthesiology Cardiac Surgery Dermatology Diagnostic Radiology Emergency Medicine General Pathology General Surgery Hematological Pathology Internal Medicine Medical Biochemistry Medical Genetics Medical Microbiology Medical Oncology Neurology Neuropathology Neurosurgery Nuclear Medicine Obstetrics and Gynecology Ophthalmology Orthopedic Surgery Other* Otolaryngology Pediatrics Physical Medicine and Rehabilitation Plastic Surgery Psychiatry Public Health and Preventive Medicine (Community Medicine) Radiation Oncology Urology Vascular Surgery 94 519 18 69 354 167 81 283 23 1,016 13 14 31 87 129 4 47 8 289 215 259 143 96 413 84 94 825 53 Grand Total 5,632 72 99 33 * Other includes registrants performing only a subspecialty or physicians with multiple primary specialties whereby a dominant primary specialty could not be determined. 5,943 General practitioners 23 Distribution of professionally active registrants DISTRICT 1 Vancouver Island, South DISTRICT 2 Vancouver Island, Central and Northern DISTRICT 3 Vancouver and surrounding area DISTRICT 4 Fraser DISTRICT 5 Thompson-Okanagan DISTRICT 6 Kootenays DISTRICT 7 DISTRICT 4 GPs 1,495 Specialists 1,235 Total 2,730 DISTRICT 7 Northern DISTRICT 1 GPs 707 Specialists 587 Total 1,294 OTHER Licensed in BC and another jurisdiction GPs 95 Specialists 99 Total 194 Figures calculated as of February 28, 2015 GPs 432 Specialists 191 Total 623 DISTRICT 2 GPs 550 Specialists 322 Total 872 DISTRICT 3 GPs 1,709 Specialists 2,502 Total 4,211 DISTRICT 5 GPs 701 Specialists 593 Total 1,294 DISTRICT 6 GPs 253 Specialists 103 Total 356 A year in review 24 College of Physicians and Surgeons of British Columbia 2014/15 Annual Report HIGHLIGHTS FOR THE YEAR INTERNATIONAL MEDICAL GRADUATES (IMGs) 2014 GENERAL PRACTITIONERS SPECIALISTS TOTAL IMGs PRACTISING IN BC 1,826 1,578 3,404 Figures calculated as of February 28, 2015 2013 M 1,222 F 604 M 1,184 F 394 1,815 1,558 3,373 Figures calculated as of December 31, 2013 For the purposes of the Annual Report, an international medical graduate is determined by the jurisdiction where the medical degree was obtained, not by country of birth. 3,404 182 119 100 106 81 42 IMGs applied for registration in BC new IMG applicants were granted provisional registration new IMG applicants were granted full registration IMGs previously on the provisional register were advanced to the full register IMGs were licensed to become clinical trainees* IMGs entered into a residency training program** * About Clinical Trainees Clinical trainees are IMGs who are not eligible for registration. The clinical trainee licence serves as a bridge allowing IMGs to observe and learn in a practice setting under a physician’s direct supervision. The goal is to provide IMGs with an informal educational experience, allow them to become familiar with the provincial medical system and gain a competitive advantage when applying for a residency program to eventually pursue a licence for independent practice. Total IMGs practising in BC 2014/15 **Figures calculated based on UBC calendar year. cpsbc.ca 25 Addressing patient concerns Concerns brought to the attention of the College are initially categorized as matters of clinical performance, physician conduct, boundary violations, which may include sexual misconduct or a variety of other breaches such as inappropriate self-disclosure or dual relationships, or a physician’s fitness to practise. The Inquiry Committee conducts a thorough investigation to determine whether the allegations presented have been proven. If the committee is critical of a physician on the basis of its review, there are three options for resolution, depending on the seriousness of the concern: 1.Informal resolution through correspondence, interviews, and/or educational activities 2.Formal consequences short of discipline, including reprimands and practice limitations 3.Referral to the registrar with direction to issue a citation and commence disciplinary proceedings HEALTH PROFESSIONS REVIEW BOARD (HPRB) Complaint dispositions 2014/15 COMPLAINTS DISPOSED (BY ISSUED DISPOSITION) THE INQUIRY COMMITTEE 737 92 final dispositions notices of a delay in the completion of the investigation THE HPRB OPENED 91 4 applications for review of a final disposition of the Inquiry Committee applications for review of a delay in the completion of the investigation THE COLLEGE RECEIVED THE FOLLOWING FINAL DECISIONS FROM THE HPRB WITH RESPECT TO INQUIRY COMMITTEE MATTERS 76 33 confirmations of the Inquiry Committee disposition dismissals of an application for review of an Inquiry Committee disposition Note: A dismissal includes applications voluntarily withdrawn by the applicant and applications formally dismissed by the HPRB following mediation and/or a written hearing. 0 3 remittals back to the Inquiry Committee for reconsideration orders relating to the completion of a delayed investigation Pursuant to the Health Professions Act, a complainant has the right to take complaint dispositions of the Inquiry Committee to the HPRB within 30 days of the day on which written notice of the disposition is delivered to the complainant for two reasons: 1) if they wish to appeal the decision of the Inquiry Committee (reviewable IC dispositions); 2) if the Inquiry Committee does not conclude the complaint within the legislated time frame (delayed investigations). A year in review 26 College of Physicians and Surgeons of British Columbia All of the decisions made by the Health Professions Review Board can be found at www.hprb.gov.bc.ca. 2014/15 Annual Report Complaint statistics COMPLAINTS RECEIVED 88 3 415 25 127 955 Clinical Conduct Boundary Review of Practice TOTAL COMPLAINT FILES CONCLUDED BY THE INQUIRY COMMITTEE 06 5 333 12 55 906 cpsbc.ca Clinical Conduct Boundary Review of Practice TOTAL COMPLAINTS CONCLUDED (BY DISPOSITION) COMPLAINTS CONCLUDED (BY SUB-CATEGORY) Clinical Case Management Consent Diagnosis Documentation Prescribing Surgical Complication Clinical - Other Treatment Complication Undefined 506 206 16 88 1 115 40 40 0 Conduct Advertising Breach of Confidentiality Communication Conduct - Other Concern Conflict of Interest Discrimination / Access to Care Medical Records and Third Party Medical Reports Practice Management Undefined 333 16 11 111 30 7 34 81 43 0 Boundary and Other Boundary - Other Spoken / Written Communication Physical Contact Relationship Criminal / Quasi-Criminal 12 3 0 7 1 1 Review of Practice 55 500 No (or very minor) Criticism 33(6) (a) & 32(3) (c) 365 Criticism 303 Remedial / Educational 33(6) (b) and 32(3) (c) 57 Remediation by Consent / Reprimand 33(6) (c) 5 Citation Issued 33(6) (d) 14 3 Abandoned / Withdrawn Dismissed by Registrar 32(3) (a) and 32(3) (b) 24 Internal Transfer of File 906 TOTAL Figures calculated from March 1, 2014 to February 28, 2015 27 Statement of operations The complete audited financial statements can be found on the College website www.cpsbc.ca. YEAR ENDED FEBRUARY 28, 2015, WITH COMPARATIVE INFORMATION FOR 2014 2015 2014 REVENUE Annual registrant and incorporation fees $ 19,395,469 Accreditation fees 4,099,661 Investment income (note 7) 988,774 Rental revenue (note 8) 918,397 Application and incorporation setup fees 738,536 Grants 465,000 Other income 366,791 Penalties, fines and costs 162,481 Assessment income 131,271 Preliminary assessment fees 130,800 Medical directory and provider registry 106,310 27,503,490 $ 18,549,334 4,021,367 635,111 814,723 594,475 465,000 422,512 268,613 177,558 93,420 61,951 26,104,064 EXPENSES Salaries and benefits 13,351,673 Assessments, accreditations and reviews 2,054,444 Amortization 1,678,865 Information technology 1,312,642 Occupancy costs 1,299,912 Board and committees 1,125,168 Professional fees 927,271 Miscellaneous 594,439 Office 519,916 Grants and contributions 488,310 Bank charges and credit card fees 442,529 Library resources 374,319 Annual meeting, travel and training 352,078 Publications and website 156,336 24,677,902 12,915,162 1,931,992 1,284,354 619,086 1,210,319 1,177,807 933,958 598,986 532,587 599,263 409,668 312,326 329,044 231,750 23,086,302 2,825,588 (39,049) 371,000 $ 3,157,539 3,017,762 151,061 (3,216,000) $ (47,177) Excess of revenue over expenses before undernoted Unrealized (loss) gain on Investments Pension transfer recovery (cost) (note 6 (b)) EXCESS (DEFICIENCY) OF REVENUE OVER EXPENSES Operations and administration 28 College of Physicians and Surgeons of British Columbia 2014/15 Annual Report Expenditures by function 2014/15 Registration $2,863,000 Non-Hospital Medical and Surgical Facilities Program (NHMSFP) $1,051,000 EXPENDITURES BY FUNCTION Diagnostic Accreditation Program (DAP) $2,928,000 Physician Practice Enhancement Program (PPEP) $2,029,000 Library Service $1,594,000 YEAR ENDED FEBRUARY 28, 2015 Communications, Publications and Website $1,011,000 Complaints $2,711,000 $24.7M Non-Hospital Medical and Surgical $1,051,000 Facilities Program (NHMSFP) Diagnostic Accreditation Program (DAP) 2,928,000 Communications, Publications and Website 1,011,000 Complaints 2,711,000 Monitoring and Physician Health 749,000 Drug Programs 1,124,000 Operations and General Administration 4,845,000 Board and Executive 532,000 Grants and Contributions 488,000 Legal 2,752,000 Library Service 1,594,000 Physician Practice Enhancement Program (PPEP) 2,029,000 Registration 2,863,000 Legal $2,752,000 Grants and Contributions $488,000 Board and Executive $532,000 cpsbc.ca Monitoring and Physician Health $749,000 $24,677,000 Allocations of expenditures by function are unaudited figures Drug Programs $1,124,000 Operations and General Administration $4,845,000 29 Lifelong learning 2014 EDUCATION DAY The College provides workshops and courses on a variety of topics to assist physicians in their ongoing education, including: A health-care system purpose built for all patients: elusive pipe dream or emerging reality? • boundaries, ethics and professionalism • prescribing for chronic pain • methadone prescribing • medical record keeping • online research tutorials Up-to-date clinical information The College library is a prime source of reliable clinical information to support physicians in their practice. Each year, College librarians respond to more than 12,000 research and reference requests from physicians. All specialties are represented among library users, from anatomical pathologists to urologists. Physicians in general/family practice, psychiatry and internal medicine contact the library most frequently. The 2014 Education Day was held on Friday, September 26 at the Vancouver Convention Centre. The day focused on the challenges and obstacles in the health-care system, and compelling reasons for driving change, including examples of physicians engaged in evidence-based initiatives that are improving care delivery for patients and practitioners. PLENARY PRESENTERS D. Douglas Cochrane, MD, FRCSC Chair and Provincial Patient Safety & Quality Officer BC Patient Safety & Quality Council Ross Berringer, MD D(ABEM), MCFP(EM) Physician Risk Manager Canadian Medical Protective Association Steven Lewis President, Access Consulting Ltd. Adjunct Professor of Health Policy, Faculty of Health Sciences, Simon Fraser University Guiding the profession 30 College of Physicians and Surgeons of British Columbia 2014/15 Annual Report Providing support EXCELLENCE IN MEDICAL PRACTICE The College services representatives answer more than 200 calls a day from physicians and members of the public inquiring about the College’s professional standards and guidelines, registration and complaints processes, physician contact information, and other related topics. The College’s medical staff offers advice to physicians in all areas of practice such as ethics and professionalism, and statutory compliance. Every year the College Board, through a peer nominations process, recognizes outstanding physicians who have made an exceptional contribution to the practice of medicine in teaching, research, clinical practice, administration or health advocacy. The recipients are presented with an Award of Excellence in Medical Practice at the annual president’s dinner. Ethics and professionalism The College supports physicians by developing relevant professional standards and guidelines that address key areas of practice, and respond to existing or emerging issues and topics. New or updated standards and guidelines in 2014/15 NEW • Disclosure of Adverse or Harmful Events 2014 AWARD RECIPIENTS Oscar G. Casiro, MD, FRCPC – Victoria Noel Donnelly, MD, FRCSC – Williams Lake L. Jean Hlady, MD, FRCPC – Vancouver Robin R.R. Love, MD, FCFP – Nanaimo • Disclosure of Patient Information to Law Enforcement Authorities • Injection of Botulinum Toxin, Dermal Fillers and Venous Sclerotherapy • Medical Records UPDATED • Job Shadowing/Observing • Promotion and Sale of Products • Reporting a Child in Need of Protection (L TO R): Dr. R.R.R. Love Dr. L.C. Jewett, President Dr. N. Donnelly Dr. O.G. Casiro Absent: Dr. L.J. Hlady cpsbc.ca 31 FRONT ROW (L TO R): Dr. D.M.S. Hammell Dr. L.C. Jewett, President Dr. H.M. Oetter, Registrar Dr. M. Corfield (DM) SECOND ROW (L TO R): Dr. A.I. Clarke, Treasurer Dr. M.J. Murray Dr. M.A. Docherty Mr. W.M. Creed Ms. J.N.Y. Choi Dr. D.J. Etches THIRD ROW (L TO R): Ms. V. Jenkinson Dr. G. Parhar Dr. J.G. Wilson Dr. N.D. James Dr. J.R. Stogryn Ms. L. Charvat Dr. A.M. McNestry BACK ROW (L TO R): Mr. S.S. Gill Dr. G.A. Vaughan, Vice-president Mr. M. Epp Dr. P.D. Rowe Mr. G. Keirstead Absent: Dr. A.J. Burak 32 College of Physicians and Surgeons of British Columbia 2014/15 Annual Report College Board The College is governed by a board of 10 peer-elected physicians and five public representatives appointed by the Ministry of Health. The daily operations of the College are administered by the registrar and other medical and professional staff. College leadership Board members in 2014–2015 Officers Elected Members Appointed Public Members Dr. L.C. Jewett (President) Dr. G.A. Vaughan (Vice-president) Dr. A.I. Clarke (Treasurer) District 1: Dr. D.M.S. Hammell District 2: Dr. G.A. Vaughan District 3: Dr. D.J. Etches Dr. N.D. James Dr. G. Parhar District 4: Dr. A.I. Clarke Dr. J.R. Stogryn Ms. L. Charvat Ms. J.N.Y. Choi Dr. M. Corfield (DM) Mr. W.M. Creed, FCA Mr. S.S. Gill Ms. V. Jenkinson District 5: Dr. M.A. Docherty District 6: Dr. L.C. Jewett District 7: Dr. P.D. Rowe Registrar Dr. H.M. Oetter Deputy Registrars Dr. A.J. Burak Dr. A.M. McNestry Dr. M.J. Murray (joined 2015) Dr. W.R. Vroom (retired 2015) Dr. J.G. Wilson Chief Legal Counsel Mr. G. Keirstead Chief Operating Officer Mr. M. Epp cpsbc.ca 33 College committees The Board establishes standing committees made up of board members, medical professionals and public representatives who review issues and provide guidance and direction to the Board and College staff, ensuring a balanced and equitable approach to medical self-regulation. Executive Committee Registration Committee Dr. L.C. Jewett6¥ Dr. G.A. Vaughan6i Dr. A.I. Clarke6 Dr. D.J. Etches6 Ms. L. Charvat6u Dr. M. Corfield (DM)6u Dr. M. Corfield (DM)6u¥ Dr. A.I. Clarke6i Dr. P.D. Rowe6 Dr. M.A. Docherty6 Dr. O.G. Casiro Ms. C. Evansu Mr. W.M. Creed, FCA6uR Dr. A.I. SearR Finance and Audit Committee Dr. A.I. Clarke6¥ Mr. S.S. Gill6ui Dr. L.C. Jewett6 Dr. G.A. Vaughan6 Dr. D.J. Etches6 Mr. W.M. Creed, FCA6u Ms. S. Mehinagic, FCAu Ms. V. Jenkinson6uR Dr. M.A. Docherty6R Inquiry Committee Panel A Dr. L.C. Jewett6¥ Dr. G.A. Vaughan6i Ms. L. Charvat6u Dr. M. Corfield (DM)6uR Dr. M.A. Docherty6R Panel B Dr. P.D. Rowe6¥ Dr. J.P. Pawlovichi Dr. M. Corfield (DM)6u Dr. B.M. Bagdan Dr. T.A. Fera Dr. F.M. Sutter Dr. M.D. Carter Ms. P. Bowlesu Ms. P.A. McDonaldu Ms. S. Mehinagic, FCAu Ms. L. Charvat6uR Dr. J.R. Stogryn6R Panel C Dr. N.D. James6¥ Dr. G. Parhar6i Dr. B.A. Fleming Dr. R.A. Irvine Mr. M.A. MacDougallu Ms. J.N.Y. Choi6u Mr. W.M. Creed, FCA6u Ms. V. Jenkinson6uR Dr. A.I. Clarke6R Panel D Dr. D.J. Etches6¥ Dr. A.I. Seari Ms. V. Jenkinson6u Dr. M. Corfield (DM)6uR Dr. J.R. Stogryn6R Panel E Dr. G.A. Vaughan6¥ Dr. J.R. Stogryn6i Ms. V. Jenkinson6u Mr. W.M. Creed, FCA6uR Dr. G. Parhar6R As of February 28, 2015 Guiding the profession 34 College of Physicians and Surgeons of British Columbia 2014/15 Annual Report LEGEND Board member Chair iVice-chair u Public representative R Alternate 6 ¥ Quality Assurance Committee Ethics Committee Prescription Review Committee Dr. M.A. Docherty6¥ Dr. D.M.S. Hammell6i Mr. S.S. Gill6u Ms. C. Evansu Dr. G. Parhar6¥ Dr. M.A. Docherty6i Dr. R. Drabkin Dr. M.W.H. Suen Ms. L. Charvat6u Mr. S. Kuiacku Dr. N.D. James6¥ Dr. E.R. Turskii Dr. S.J. Horsfall Dr. D.G. Hunt Dr. J.R. Kennedy Dr. S.H. Lu Dr. D.M. McGregor Non-Hospital Medical and Surgical Facilities Program Committee Dr. A.I. Clarke6¥ Dr. P.D. Rowe6i Mr. S.S. Gill6u Dr. J.S. Arneja Dr. N.J. Carr Ms. T. Collins Ms. C. Evansu Dr. A. Giligson Dr. J.M. Leith Dr. J.J. Marsden Dr. R.L. Preston Dr. K. Seethram Ms. B. Willson, RN cpsbc.ca Methadone Maintenance Committee Diagnostic Accreditation Program Committee Dr. D.J. Etches6¥ Dr. R.S. Joei Dr. A.C.H. Chan Dr. L.F. Fredeen Dr. D.A. Rothon Dr. K. Tupper (PhD) Dr. J.C. Heathcote¥ Dr. G.A. Vaughan6i Mr. W.M. Creed, FCA6u Dr. V.J. Astrope Dr. M.J. Murray Dr. T.F. Ward Ms. J. Crickmore (ex-officio member) Dr. A.I. Clarke6R Ms. V. Jenkinson6uR Medical Practice Assessment Committee Dr. J.R. Stogryn6¥ Dr. R.A. Bakeri Dr. B.H. Chang Dr. M.A. Dahl Dr. M.J. Fahy Dr. E.E. Payne Dr. C.M.G. Penn Dr. H.A. Slakov Blood Borne Communicable Diseases Committee Dr. M. Krajden¥ Dr. J.R. Stogryn6i Dr. V.C. Montessori Dr. B.J.F. Henry Dr. A. Ramji Dr. H.G. Stiver 35 LEGEND Board member Chair iVice-chair u Public representative R Alternate 6 ¥ Library Committee Ms. V. Jenkinson6u¥ Dr. P.D. Rowe6i Dr. B. Jurenka Dr. T. Kope Dr. J.M. Bradley Patient Relations Committee Dr. J.R. Stogryn6¥ Ms. V. Jenkinson6ui Dr. D.M.S. Hammell6 Discipline Committee Physician Members Dr. P.A. Mitenko¥ Dr. N.J. Byrne Dr. C. Chan-Yan Dr. P.T. Gropper Dr. C.S. Johnston Dr. D.M. MacRitchie Dr. D.M. Petrunia Dr. T.K. Sidhu Legal Members Ms. M. Baird Mr. E.D. Crossin, QC Mr. R.W. Hunter Ms. K.F. Nordlinger, QC Ms. J.P. Whittow, QC Ms. A.R. Westmacott, QC Public Members Ms. J. Clarke Ms. C. Evans Mr. M.A. MacDougall Mr. S. Kuiack Guiding the profession 36 College of Physicians and Surgeons of British Columbia 2014/15 Annual Report College departments and contacts Office of the Registrar Dr. H.M. Oetter, Registrar Registration Dr. A.J. Burak, Deputy Registrar Ms. C. de Bruin, Director Complaints and Practice Investigations Dr. J.G. Wilson, Sr. Deputy Registrar Mr. B. Fishbook, Director Monitoring and Drug Programs Dr. A.M. McNestry, Deputy Registrar Dr. J. Agnew (PhD), Director Quality Assurance and Practice Assessments Dr. W.R. Vroom, Sr. Deputy Registrar (retired 2015) Dr. M.J. Murray, Deputy Registrar (joined 2015) Ms. N. Castro, Director Non-Hospital Medical and Surgical Facilities Program Dr. W.R. Vroom, Sr. Deputy Registrar (retired 2015) Dr. M.J. Murray, Deputy Registrar (joined 2015) Ms. P. Fawcus, Director Diagnostic Accreditation Program Dr. W.R. Vroom, Sr. Deputy Registrar (retired 2015) Dr. M.J. Murray, Deputy Registrar (joined 2015) Ms. H. Healey, Sr. Director Legal Services Mr. G. Keirstead, Chief Legal Counsel Ms. S. Hellmann, Legal Counsel Ms. S. Kanji, Legal Counsel Mr. E. van Eck, Director (Investigations) Operations Mr. M. Epp, Chief Operating Officer Ms. H. Ewart, Director (Human Resources) Mr. J. Pesklevits, Director (Finance and Office Services) Communications Ms. S. Prins, Director Records, Information and Privacy Ms. J. Liu, Director College Library Dr. K. MacDonell (PhD), Director Professional Medical Corporations Mr. G. Keirstead, Chief Legal Counsel As of February 28, 2015 cpsbc.ca 37 COLLEGE OF PHYSICIANS AND SURGEONS OF BRITISH COLUMBIA 300–669 Howe Street Vancouver, BC V6C 0B4 cpsbc.ca Telephone Facsimile Toll Free College Library 604-733-7758 604-733-3503 1-800-461-3008 604-733-6671