Summer 2014 Edition - Flooring Association Northwest

Q3 • SUMMER 2014
The
FAN Report
National
Affiliate of
THE NECESSITY OF CHANGE
If you’ve ever had
the opportunity
to hear Scott
Humphrey speak
there’s no doubt
you’ll sign up to
hear him again.
He captivates
his audience!
We guarantee the presentation will
be entertaining, informative, and
interactive.
Key Points:
u Identifying
the Cost of “Staying the Same”
u Identifying the “Road Signs” That Lead to Success
u Embracing Change That Leads to
Success
u Challenging the Thought Processes
That Keep Us Where We Are
u 5 Guaranteed Steps to Creating the
Success You Long For
Scott Humphrey, CEO of the World
Floor Covering Association, has over
40 years of experience in the floor
covering industry. He spent 25 years
of his professional career at Shaw
Industries, where he served as a
sales representative, recruiter, trainer,
and head of leadership development
for the organization before accepting
his final role with Shaw as director of
the Shaw Flooring Network.
An avid writer, Scott is currently
finalizing a book titled “Common
Sense, Not Common Practice.” He
is passionate about leadership and
believes it has little to do with title or
position and much more to do with
influence and the ability to develop
trusting relationships. Join us in
welcoming him from his home in
Georgia, where he lives with his wife
and four children.
DINNER MEETING:
September 9
Details
• Rainier Golf & Country Club
11133 Des Moines Memorial Dr.
Seattle, WA 98168
•IMPORTANT: use driving
directions on back page. Other
directions are not accurate.
•Country Club attire: collared shirt and no denim please
• Make reservations by Sept. 2nd
• The 5th dinner for each company
is FREE
Schedule
6:00Registration & no host
cocktails
7:00 Dinner
8:00Presentation by
Scott Humphrey
The Changing Face Behind the FAN
Debbie Tott
will step down
from her role
as Executive
Director of
Flooring
Association
Debbie Tott
Northwest after
19 years of fulfilling service. This
has been a fantastic position for
Debbie. She hopes to find another
job that will be equally as rewarding
and is currently exploring career
options that will provide face to face
interaction on a daily basis. The
members of Flooring Association
Northwest will always hold a special
place in her heart. The transition of
Executive Director will take place at
the September Dinner where Debbie
hopes to see you.
Meet your new Executive Director,
Tish Gasparich at the Dinner Meeting.
Tish was raised in Bellevue and
holds a Bachelor of Arts in Hospitality
Business Management from
Washington State University. She
spent 13 years in the airline industry
as a Flight Attendant with United
Airlines where she enjoyed providing
service to customers while traveling
around the world. Most recently
she worked for
Boeing providing
Business
Operations and
Executive Event
Planning support
to Commercial
Tish Gasparich
Airplanes.
Outside of work she is busy with her
2.5 year old daughter exploring local
parks, swimming pools and playing
soccer. Some of her favorite activities
include flower arranging, gardening,
cooking, and spending time with her
family and friends.
4 2 5 - 8 8 5 - 0 0 1 2 P O B O X 2 0 0 9 , K I R K L A N D , WA 9 8 0 8 3 - 2 0 0 9 F L O O R I N G A S S O C I AT I O N . O R G
2014-15 EVENTS
President’s Message
Sept 9
Dinner Meeting – Seattle
Sept 25
*Cracking the Estimating Code for
Tile & Hard Surface Flooring
Seattle
Nov 4
ARDEX Academy – Portland
ardexamericas.com
by Lee Singer
I would like to take this opportunity
to recognize our Executive Director,
Debbie Tott. Please help me thank
her for all she has done to make this
association as successful as it is
today. A few of her accomplishments
include:
uIncreased
membership by 26% in
her first year and 154% overall
uExpanded
Nov 11
Dinner Meeting – Keith Campbell
March 10
Dinner Meeting – Seattle
March 31
the Market
Lynnwood Convention Center*
*Opportunity to use Trade Scholarship
funds to pay only 1/2
our reach throughout
Washington and into Idaho and
Oregon
uHelped
our association to be
recognized as the #1 flooring
association in the nation for the
past eight out of nine years
uBrought
a regional Market back to
the Northwest
uAssisted
members to understand
their obligations with regard to state
agencies, laws and regulations and
advocated for the industry at the
State level
uRebranded
2014
Board of Directors
President Lee Singer
Vice President Brian Wright
Secretary/Treasurer Matt O’Haleck
Directors:
Jack Bramson, Paul Cook,
Heidi Cronin-Mandell, Bryan Goffe,
Rachel McLain, Brick Wahl
Executive Director: Debbie Tott
the association
uSpearheaded
and organized
all flooring and countertops for
Habitat for Humanity’s 20 homes
in 20 days. Procured all material,
scheduled installation and
deliveries, met with each family
for color and product selection,
engaged and coordinated over 100
volunteers in order to benefit the
community.
There are many more accomplishments to be listed, but I definitely
want to call out the fact that Debbie
has been able to keep us all
2015 Board of Directors Nominations
Now Being Accepted
We are looking for board members who believe in our mission and are
willing to be in a governance role. It only takes 1-3 hours per month, with
many benefits to be gained. Here are some reasons why you should
consider a board position:
uYou’ll
rub shoulders with leaders and influence your industry
uYou’ll
get ideas for your own business and career
uIt’s
a place where you can shine and expand your leadership skills
Contact Debbie Tott at [email protected] or (425)885-0012 if
you are interested or would like to nominate someone.
2
working in the same direction as
an association and that’s a major
achievement in the flooring industry.
Thank you Debbie for all that you
have done for us over the past 19
years as our Executive Director. We
panicked a little when you informed
us that you felt it was time to spread
F L O O R I N G A S S O C I AT I O N . O R G
Spring 2014
Lee Singer and Debbie Tott with the #1 Affiliate of
the Year Award from WFCA
your wings and continue your
adventure of life. As usual you kept
a steady hand and introduced us to
a person you felt had the skills to be
able to lead the association forward.
You are truly a special person Debbie
and will be missed. Please plan on
attending our next membership
meeting on September 9th where
we will honor Debbie for her years
of service.
Hopefully you all had the opportunity
to meet our new Assistant Director
Tish Gasparich at our sold out Golf
tournament last month. She is very
excited for the opportunity to serve
the flooring association and looks
forward to working with all of our
members. Her prior position was
in business operations and event
planning with Boeing. I am sure
she will have many great ideas to
share as we move forward. Please
make sure you all take a second
to introduce yourself and welcome
her to the association at the dinner
meeting.
Thank you Debbie for your many
years of leading our association to
greatness! Welcome aboard Tish! I
look forward to your leadership and
an exciting future.
Cracking the Estimating Code
TWO SEMINARS PRESENTED BY JON NAMBA
Tile & Hard Surface Flooring
n
Sponsored by
Thursday, September 25, 2014
n
Dal Tile • 540 S. Front Street • Seattle, WA 98108
SAVE 50% – Apply for Trade Scholarship by 8/25/14
Intermediate
to Advanced
Level
Before the tape measure touches the floor, you’ll learn how to:
uUse
knowledge, not price,
to dictate how you make the
“Right Sale”
uTake
control of your sales
uAvoid
losing money from
bad estimates
uAsk
the right questions
uUse
your senses
uUsage
uGet
the measure
uClose
uBe
8am-1pm Includes lunch Noon-5pm Includes lunch
Hardwood, Laminate
and LVT
Tile
uPatterns
uTypes
of tile
uPatterns
uSubfloors
uRandom
uMembranes
uWhich
thin-set do I use?
uShowers/Tubs
uTransitions
widths
uWhat species to sell?
uWhat is acclimation?
uSubfloors
uMoisture meters
uTransitions
uDifferent installation systems
dfifferent
uSite
factor
the deal
conditions
Presenter: Jon Namba is known nationally for
his installation knowledge and training skills. He has nearly
40 years of experience in the floor covering industry including;
installation, retail sales and management, commercial contract
sales and a host of certifications. He is a past national winner
of World Floor Covering Association’s Best of the Best installation contest at Surfaces.
Formerly President of the National Wood Flooring Association
Certified Professionals (NWFA CP), Executive Director for
the International Certified Floorcovering Installers Association
(CFI), Director of Technical Services at the World Floor Covering Association.
Jon is the current Editorial Director for Floor Covering Installer
magazine (FCI), serves on the Board of Directors of the NWFA
CP, is a member of the Surfaces advisory council, and actively
owns and operates his family business doing consulting, inspections, training, and installations in Salt Lake City.
New easy online registration at www.flooringassociation.org/events or use the tear-off slip below
REGISTRATION: Thursday Sept. 25, Tile & Hard Surface Estimating
Attend One or Both Seminars - Lunch is included
Members:
n Tile - $150 per person n Hard Surface - $150 per person
CHECK
ALL
THAT
APPLY
n Paying only 1/2, using Trade Scholarship - apply by Aug. 25*
n Both Seminars - $230 per person
n Both Seminars - $300 per person
Non Members: n Tile - $200 per person
n Hard Surface - $200 per person
Company ______________________________________________________________________________________________________________
Attendee Name(s) _______________________________________________________________________________________________________
Name on credit card _____________________________________________________________________________________________________
Card # _______________________________________________________________________ Exp. date ____________ Security code _______
Street address for credit card ______________________________________________________________________________________________
City ___________________________________________________________________________________ State ______ Zip _______________
Phone _____________________________ Email for confirmation ________________________________________________________________
Mail with check to: Flooring Association Northwest, PO Box 2009, Kirkland WA 98083-2009
F L O O R I N G A S S O C I AT
I O N(425)
. O R G869-9315
S p r i n g 2 PHONE
014
EMAIL [email protected]
FAX
(425) 885-0012
3
CFI Training and
Certification
The highly skilled CFI team put on
a fantastic training & certification
event in May encompassing all facets
of floor covering installation. Every
installer (most very experienced)
said they learned a lot! They also
commented that they learned many
tricks and tips. Many found they had
been doing some things incorrectly
and were pleased to acquire skills to
perform correctly.
An added bonus was Tom Jennings’
presentation on customer service.
Tom is the Vice President of Member
Services at World Floor Covering Association who sponsored the event.
His down-to-earth, witty presentation
was well received.
Sponsors
Remember to thank and support
these businesses who made this
program possible:
Armstrong
Congoleum
Cronin Company
Division 9
Great Floors – Hosting facility
Kraus
Mason Contracting, Inc.
Metropolitan Hardwood
Mohawk Industries
Patricelli Tile
Shaw Industries
Sound Product Sales
SuperFloors
T&A Supply
Wanke Cascade
World Floor Covering Association
WSL
Free Installation
Seminars
Coming Soon!
Watch for these upcoming programs in Seattle
and Portland:
1.Adhesives
2.LVT
3.Grout Technology
4.Large Format Tile
4
F L O O R I N G A S S O C I AT I O N . O R G
Spring 2014
Color Perception and the Aging Eye
by Kitty Shea
It’s a fact: As we age, our visual
decline affects our reading of color.
Vision expert Marilyn Schneck
reveals how these issues should
influence color decisions when
designing for the elderly.
“As we age, we still ‘see’ white paper
as white; our visual system is able
to recalibrate for it. We ‘know’ paper
is white, even if to the eye it really
appears ivory,” says Schneck. But
over time, the yellowing of the lens
reduces its transparency, causing it to
become more opaque and reduce the
elderly’s ability to discriminate certain
hues.
grayer blue would.” Finding: Pastel hues that look
distinct to a young person can look
very similar to an older person.
“If they were to give the color
arrangement test to older people,
young interior designers might be
quite surprised by the errors their
test subjects make,” says Schneck.
For example, confusing reddishorange with blues.
The baby boom generation — people
born during the post–World War II
era (1946 to 1964) — are currently
anywhere between 50 and 68 years
Here, Schneck shares the results
old. All but the most visually blessed
of her research and how they apply
have likely experienced blurring when
Application: Use rich, saturated
to choosing color for senior spaces,
trying to see things up close, such
colors whenever possible. If
including healthcare
as the fine print in an
using pastels, avoid going from
“Exercise caution when
settings.
instruction manual
one to another, particularly when
specifying blues, and make sure
or newspaper.
Finding: Nearly
demarcating transitions such as
The cause is
the space has adequate lighting.”
half of Schneck’s
stairs. Contrast via alternating light
presbyopia, the
subjects in their midand dark hues is especially important
age-related condition in which
70s and two-thirds in their mid-90s
for these surfaces to aid in depth
the crystalline lens of the eye loses
confused pale colors in the blueperception.
its flexibility and elasticity, making it
green region of the spectrum with
difficult to focus on close objects.
Finding: Blues that are dark to begin
other pale colors. Blue and green
with appear even darker to an older
become more difficult to tell apart
Research published in the March
audience. The navy blue versus
than red, yellow and orange, which
2014 issue of Optometry and Visual
black sock conundrum becomes
Schneck attributes largely to the
Science, the journal of the American
much more pronounced in the elderly.
yellowing of the lens.
Academy of Optometry, foreshadows
“Older people can still see blue and
what’s next for boomers. The findings
call things blue, but it’s darkened
Application: “If you took a healthy
contain important insights for those
considerably,” says Schneck.
young person and dimmed the lights
who specify colors in spaces that
enough, they would start producing
Application: Schneck has done
serve an elderly population.
the same blue-green errors as an
testing in eldery people’s homes and
older person does under bright light,”
A boomer herself, author and elderinvariably found them to be too dim.
says Schneck. So exercise caution
vision expert Marilyn Schneck,
“Their pupils are smaller — another
when specifying blues, and make
Ph.D., is a scientist at the Smitheffect of aging — and they have
sure the space has adequate lighting.
Kettlewell Eye Research Institute in
amber-colored lenses. So visually,
San Francisco. Schneck has been
it’s as if they’re wearing sunglasses
Carolyn Noble, designer marketing
tracking a group of 900 subjects
in the house,” says Shneck. Increase
manager for the southeast division
for more than two decades, testing
the lighting while being
at Sherwin-Williams,
200 of them at four-year intervals
“Use rich, saturated colors
mindful that excess
couldn’t agree
for nearly 20 years. She uses highly
whenever possible. If using
lighting can cause
more: “When
specialized behavioral tests to
glare, which
pastels, avoid going from one
designing with
measure how her subjects’ eyesight
Schneck says must
the aging eye in
to another . . .”
has changed over time.
definitely be avoided for
mind, pay careful attention
older
people,
whose eyes are more
to
lighting
and
light
levels.
A
lighting
While smoking, diabetes and
susceptible
to
it.
system should include ambient
genetics contribute to visual color
lighting as well as specific task
decline, aging is itself the prime
Adds Noble: “Something that’s easy
lighting to enhance color perception.
culprit, and not just in one’s later
to overlook but that has a tremendous
Adding dimmable lighting is an easy
years. According to Schneck, the
effect on the aging eye is the paint
way to maximize color rendering. And
lenses in your eye start yellowing at
sheen you select. A higher sheen
consider specifying blues with deeper
birth. It’s just that the changes are so
may intensify glare, which can further
saturation levels such as Sherwin
gradual, they’re imperceptible for a
distort the color. Using a matte or flat
Williams Resolute Blue or Respite
long time.
finish would be a better choice.”
Blue as they’ll look less yellow than a
Permission to reprint from Sherwin-Williams
F L O O R I N G A S S O C I AT I O N . O R G
Spring 2014
5
46th
Annual
Golf Tournament
Another fantastic day of golf, fun, socializing and good weather was enjoyed by
our members and guests. A sold out crowd of 146 appreciated the opportunity
to play on the private course at Fairwood. The course was in great shape.
Congratulations to all the winners! Mark Buckwold of Wanke Cascade won the
stroke play tournament for the second year in a row.
More than 30 people joined the golfers following 18 holes to socialize and take
in additional events including a Hole-in-One Shoot Out for a chance to win a
BMW Z-4 Roadster, a Horse Race Tournament for the
top 20 golfers and the awards banquet where
Allen Zentz was recognized for his retirement. “Sunshine, good food,
Door prizes, refreshments, give-aways and
great golf and good
competitions on the course made the day even
connections”
more enjoyable.
According to attendees, “It was ALL great! Spending time with everyone all at
one place is the best.” The tournament seems to build momentum every year.
Thanks to Chairman, Paul Cook and our team of volunteers who did a fantastic
job! Be sure to thank our great sponsors who helped to make the day possible.
Tournament Champions
Golf Chair, Paul Cook presents Low Gross Men’s
Winner Mark Buckwold with trophy
Low Gross Men’s – Mark Buckwold
Low Gross Ladies’ – Elise Rutledge
Low Net Men’s – Jeff Denckla
Low Calloway Men’s – Toby Gratzer
Senior Trophy – Mike Rimkus
George Trautmann Memorial Horse Race 1st Place Team –
Chris Long & Regan Miyamura
“One of the best
golfing events I have
participated in”
Adam Elhardt, Lee Singer and Nate Boone
Paul Cook, Golf Chair congratulates Ladies’ Low
Gross Winner Elise Rutledge
6
F L O O R I N G A S S O C I AT I O N . O R G
Spring 2014
June 17th
Fairwood Golf & Country Club
“The Horse Race
is a lot of fun
and brings
people together”
Golf Chair, Paul Cook presents the George Trautmann Memorial Horse
Race 1st Place Team trophies to Regan Miyamura and Chris Long
Ladies’ Low Gross Winner Elise Rutledge takes a
shot during the Horse Race
Thank You to Our Sponsors
& Door Prize Donors!
Champion Sponsor
Mohawk Industries, Inc.
Double Eagle
Sponsors
Cronin Company
Custom Building
Products, Inc.
DalTile
Diamond Benefits
Emerson Hardwood
T & A Supply Company
Willis Insurance
Eagle Sponsor
Tierra Sol Ceramic Tile, Inc.
Hole-in-One Sponsors
American Olean
Forbo Flooring Systems
United Tile
Wanke Cascade
KP & Long Drive Sponsors
Bamboo Hardwoods
Kentwood - Metropolitan
Hardwood
Kraus Flooring
Birdie Sponsors
Adore Floors
Associated Inc.
Cascade Pacific Floor
Distributors
Division 9 Flooring
Florida Tile
HSM
Pacific Mat & Commercial
Flooring
Quick-Step
Schluter Systems
Statements, Inc.
Xpress Global Systems
Senior Tropy is presented to Mike Rimkus by
Paul Cook, Golf Chair
Par Sponsor
USG Tile & Flooring
Division
Door Prize Donors
Commercial Interiors
Cronin Company
Fairwood Golf & Country Club
Flooring Association Northwest
High Tech Cement
Salish Cliffs Golf Club
Tulalip Resort & Casino
United Tile
F L O O R I N G A S S O C I AT I O N . O R G
Rob Brooks, Rob McCall, Mark Gray & Erica Lange
Spring 2014
7
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F L O O R I N G A S S O C I AT I O N . O R G
Spring 2014
Inspector’s Corner
by Kathy Sculley-Scott
The Ultimate Cheat Sheet on How to Leave Your Customers Happy
As inspectors we see your
customer after the completion of the
installation, a week, month or even
a year later. If they are happy with
your customer service from the start
then they are normally still happy
with “YOU” even if they are unhappy
with the issue that brings us into the
picture. If your customer service
needs improvement, by the time we
get there, you might as well have
made the product, because, in their
eyes, it’s your fault and sometimes
even we are suspect!
product is delayed let them know
immediately. While they may be
upset at first most people realize
that things happen. Touch base
with them regularly.
2. Qualify the product and
customer. Be sure that what you
sell them really fits their needs.
The lady with five kids and four
dogs that lives on a dirt road thinks
she wants white carpet! Ask lots of
questions about the environment,
the usage, number of people and
pets and how often the home
owner vacuums and cleans her
carpet. These questions should
help you steer her to a suitable
color/product. The same applies to
hard surface products.
When we call to set up inspections
the most common response is:
“You’re the third “Inspector” to look
at my concern and nothing is getting
done”. The manufacturers rep,
installer or your quality control person
3. Know and share the
are not normally inspectors. If you
maintenance procedures of
are sending someone to “view the
the products you are selling.
concern” let the customer know
They are included in
the person’s name
the maintenance
and actual job
guides provided
“Be
sure
that
what
you
sell
them
really
title. The more
by the
information you fits their needs. The lady with five kids
manufacturers.
provide the
and four dogs that lives on a dirt road
I know this
more confident
thinks she wants white carpet!”
will get rolling
your customer is
eyes, sighs and “I’m
that you care and want to
too busy to be bothered with that”
resolve their concern. Many times
responses. Yet one of the top
all of the above have been to the
three complaints we hear from
home before we are called in. They
homeowners is: “I don’t know how
promise an answer for the customer
to care for the flooring/carpet”,
in a week and they take samples that
“the dealer/installer told me never
the homeowners think are being sent
put water on my carpet”, “only
to the mill. Then we call to set up
clean my hardwood with vinegar
the inspection the customer is very
and water”, “what do you mean I
upset and feels they are getting the
have to vacuum my carpet more
run-around, they are angry that it is
than once a month, every other
taking so long.
day, etc.” and “care guide? No, I
There are five things that can insure
didn’t get one.” Remember giving
you will have a happy customer who
the wrong information is as bad
will return to you time and again to
as giving no information. Include
purchase products and will be certain
a care guide with every invoice.
that if they have a concern you will be
Also, provide recommended
able to find a remedy for them.
vacuum lists for carpet that
requires a special vacuum.
1. Stay in contact with your
customer. Phone, email, text or
4. Insist that installers leave
even a letter from the beginning
remnants of any item they
of the sale to the day after the
install. The mills request
installation. This assures the
remnants for many inspections,
customer that you care, are aware
it can make a difference. Also,
and will be there for them. If the
if there is damage done to the
F L O O R I N G A S S O C I AT I O N . O R G
Spring 2014
carpet/flooring the homeowner
will have something to repair the
damage.
5. When your customer calls
with a concern that may
require an inspection, get on
it immediately. The number one
complaint we hear is “I called the
dealer 6 months ago or 3 times
and they finally got back to me” or
“the dealer never responded so
I had to contact the mill myself”.
By the time you verify that the
issue should become a claim,
send it to the mill, and we show
up your customer is so angry they
just want the product out of their
location along with your company.
You want your customer to be happy
and keep coming back. We want the
inspection process to go smoothly
and the mills want to be sure you
and your customer are happy with
their products. The above tips
will eliminate a lot of stress for all
involved.
Kathie Sculley-Scott is an IICRC Senior Practicing
Carpet Inspector and Master Textile Cleaner
in Washington. She is completing her IICRC
Certification for Hardwood and Laminate.Kathie
has owned a textile cleaning business for 35 years
and has been involved in her husband’s inspection
business for 30 years.
Hall of Honor
Check out the new Hall of Honor
on our on the ”About” tab at
flooringassociation.org
Tent City
In late August or early September
we will once again be preparing and
serving a meal to the homeless folks
at Tent City.
Please contact Debbie if you can
spare a late afternoon/evening to help
with this worthy cause:
[email protected] or
(425) 885-0012
9
FAN sponsored
YWCA Annual Celebration Luncheon
Speaker, Brenda Clubine provided a
moving testimony about advocating
changes in domestic violence laws
at Tacoma Pierce County YWCA’s
Annual Celebration Luncheon on
April 30th. Our association helped
to sponsor this event and many
attended. The YWCA does so much
to empower people who otherwise
would be stuck in a vicious cycle
of violence. It helps them to work
through and move forward from
otherwise hopeless situations. In
addition to female victims of domestic
violence, YWCA also helps children
and men.
The money raised at the event is
used to keep life-saving programs
running and serve over 12,000
individuals who seek help from
YWCA of Pierce County annually.
Currently services that target
prevention and intervention include;
free legal services, therapeutic
services, support groups, transitional
housing, trainings, teen dating
violence prevention, children’s
services, and more. These services
help meet the needs of their clients
and families as they begin to build
new lives free from violence in an
environment that promotes safety,
healing, and empowerment. Thanks
Retirement
Congratulations to
Publicize Your
Educational/Training
Events with FAN
Steve Mansell retired on March
30th. He was a sales rep in the
same territory for 38 years working
for; Thompson Tile, CA Newell,
Mohawk and Metropolitan Hardwood
Floors. Steve and his wife Judy
plan on traveling, fishing, golfing
and spending more time with their
grandchildren.
All Associate Members are
encouraged to submit training events
to FAN for publication. They will
appear in as many of these postings
as possible at no charge; website
calendar, newsletter calendar,
E-blasts
Steve & Allen!
Steve Mansell getting a head start on catching the
big ones!
10
to Rachel McLain who spearheaded
the campaign for FAN to be a
sponsor and to the members who
made generous contributions totaling
$1750.
Allen Zentz, left, receives award of recognition from
Rich Owen/Mohawk at Golf Tournament
Allen Zentz retired on August 1st
from Mohawk Industries. He split his
14 years of service for the company
between Hard Surface Territory
Manager and District Manager.
Allen dedicated 43 years to the floor
covering industry and also worked
for Carpet Supply, Congoleum and
Wanke Cascade. He and his wife,
Dawn are looking forward to the
new chapter in their lives filled with
grandchildren as they move to Texas.
F L O O R I N G A S S O C I AT I O N . O R G
Spring 2014
Submit Job Postings
to FAN
All Members are welcome to submit
job industry postings (looking to
hire or looking for work) to FAN for
publication in the weekly E-blasts at
no charge
Send to [email protected]
Flooring Association Northwest
Member Benefits
Education
of FREE money per year to
train people in your business (for all
Regular Members)
opportunities at our events to relax,
renew and reward yourself and staff
members
u$500
events and seminars allow you
to stay abreast of current trends
and market conditions that keep
your business profitable
uThe
Annual Golf Tournament is one
of the best in the Northwest and the
place to be to enjoy great golf, food
and company
uFAN
uMaintain
your “expert” status
in the eyes of our ever more
knowledgeable customers by using
FAN’s diverse network of training
opportunities
Connection
uFAN
provides an open community
to share ideas and solve common
problems
uBuild
new relationships to nurture
your personal and professional
success
Strength
uStay
on top of ever changing state
and federal regulations
uStanding
together, our members
are in a much stronger position to
overcome crippling regulatory and
compliance issues
uMembers
represent all aspects
of the floor covering industry and
provide the opportunity to gain
confidence and learn from each
other
Fun
uIt’s
more than just business at
FAN events! We provide many
WELCOME!
New Members
Prime Flooring
Tanner & Shanel Halley
Ephrata, WA
u
u
Prime Supply Flooring
Michael Goria
Kent, WA
Code of Ethics
Flooring Association
Northwest
uTo
be truthful with my customers
in all matters.
uTo
refrain from misleading
advertising of any nature.
uFind
uTo
u
Retail Dealers
uTo
u
Commercial Dealers
u
Manufacturers
u
Distributors
u
Installers
u
Inspectors
u
Consultants
u
Cleaning/Restoration
u
Fabricators
u
Recyclers
help and advice from the best
people in the industry including:
treat all floor covering
dealers with respect.
be attentive to the
customer’s desires and needs.
uTo
uphold the highest standards
of excellence, professionalism
and fairness in my business.
uTo
observe and abide by the
laws and regulations, governing
good business practices.
uTo
treat violations of this
code as inconsistent with
membership in Flooring
Association Northwest.
In Loving Memory of
Educational Seminars
Official Northwest Floor Covering Directory - Print & Online Versions
Dinner Meetings & Social Events
Quarterly Newsletters & Job Postings
Safety Manual & Plan
Great Golf Tournaments
Trade Shows
Trade Scholarships - $500 per year through WFCA to train you &
your employees - this alone can pay for your membership!
Contact us to learn more and join:
www.flooringassociation.org or (425) 885-0012
F L O O R I N G A S S O C I AT I O N . O R G
Spring 2014
Ted Poulous
Ted, age 70 of Kirkland, passed
peacefully on Monday April 14th.
He was born in Iowa. Ted proudly
served in the U.S. Navy, then met
the love of his life, Jackie, and
started his own family in Seattle,
Washington. Ted & Jackie owned
and operated Ted’s Carpets in
Kirkland for 36 years. His life will
continue to be celebrated by his
wife, son Ted Jr., daughter Nicole
& Brad Miller, two grandsons, four
sisters and countless friends. He
will be greatly missed.
11
Q3 • SUMMER 2014
The
FAN Report
National
Affiliate of
PO Box 2009 ♦ Kirkland, WA 98083
PRSRT STD
US Postage
PAID
Seattle, WA
Permit No. 6781
Change Service Requested
New easy online registration at www.flooringassociation.org or use the tear-off slip below
Dinner Meeting Reservation for Sept. 9th
Register by September 2nd
Rainier Golf & Country Club
11133 Des Moines Memorial Dr. • Seattle, WA 98168
CHECK ONE:
n Member $45 ($50 at the door)
n Non-Member $55
5th DINNER
FREE!
FOR SAME
COMPANY
Company ______________________________________________________________________
Attendee Names ________________________________________________________________
______________________________________________________________________________
5th Attendee Free (same company) ____________________________________________________
Name as printed on credit card ______________________________________________________
Card # ________________________________________ Exp. date ______ Security code _____
Street address for credit card _______________________________________________________
City _______________________________________________ State _____ Zip _____________
Phone ______________________ Email for confirmation ________________________________
Mail reservation and check to: Flooring Association Northwest • PO Box 2009, Kirkland WA 98083-2009
Email to [email protected] or fax reservations to (425) 869-9315
Phone reservations or questions (425) 885-0012
*Follow These
Driving Directions
Other directions do not work well
to Rainier Golf & CC
Traveling Northbound on I-5
Take Exit 154A – Sea-Tac Airport/
518 West
*continued below
Traveling Southbound on I-5
Take Exit 154B – Sea-Tac Airport/
518 West
*continued below
Traveling Southbound on I-405
405 will become 518 West heading to
Sea-Tac Airport
*continued below
*All directions continued
Take the Des Moines Memorial Drive Exit
Turn right at the stop sign at the
end of the exit
Travel approx. 2.8 miles north on
Des Moines Memorial Dr. S
Turn left on 112th, RG&CC logo
is above street sign
Take the Y to the right into
RG&CC parking lot
Phone (206) 242-2222