To be revealed - Sysco Calgary
Transcription
To be revealed - Sysco Calgary
To be revealed February 2012 January 2012 Andrew Hewson – Customer Chef Bio The grizzly HOuse A taste of the exotic and the Eclectic DarBy Arms your friendly neighbourhood pub chicago Chophouse Putting Alberta Beef Front and centre New Heinz Dip & Squeeze® Ketchup. It squeezes It dips It brings customers back for more. New Heinz® Dip & Squeeze® Ketchup is the first ketchup package with innovative dual functionality. TEAR OFF CAP/DÉTACHER TO SQUEEZE/POUR PRESSER 9 out of 10 consumers preferred Heinz Dip & Squeeze® Ketchup over traditional packets.1 D IP & SQUEEZE ™ Here’s why: 1 in 3 consumers said they would visit a restaurant more often if Heinz Dip & Squeeze® Ketchup were served there.1 Here’s why: • One packet is enough2 • Less mess, easy to use • Fun and kid-friendly • Great for on the go TO DIP PEE LB AC K / DÉ • Increases fry enjoyment • Just the right ketchup amount 2 • Only one package to open • More sustainable 3 CO LL ER POUR TREMPER SYSCO Code Product Description Pack Size SCC Net Weight Gross Weight Case Dimensions (L X W X H) Case Cube 950677 Heinz Dip & Squeeze® Ketchup 500 x 24 ml 100 57000 50024 2 30 Lbs 13.61 Kg 34.5 Lbs 15.65 Kg 15.63” x 9.63” x 15.13” 39.69cm x 24.45cm x 38.42cm 1.3 cu. ft 0.037 cu. m Pallet Information 3 layers / 12 cases per layer 36 cases / pallet For more information, call your Heinz Sales Representative or visit www.foodservice.heinz.ca 1-866-205-5733 Western Canada 1-866-565-5700 Ontario 1-866-574-3469 Quebec 1 Matrix Research Group September – October 2009. 2 Consumers use an average of three 8 mL ketchup pouches per order; Source: Direct Link, Single Serve Ketchup and Condiments Research, July 2006. Link Group Research, November 2007. 3 Heinz Dip & Squeeze® uses approximately 50% less foil material than the equivalent amount of packets and replaces that with PET plastic resin. 1-866-570-6550 Atlantic Canada November 2011 JANUARY 2012 FEATURES Chicago Chophouse – In Every Issue Checking In 2 Marketing Tip – New Possibilities with Google+ 4 Sysco Recipes 6 5 Putting Alberta Beef Front and Centre The Grizzly House – 11 A Taste of the Exotic and the Eclectic Cinnamon Buns – 13 On a Roll – by Kelly Gray 8 Places to Dine – Indian Restaurants 16 Customer Chef Bio – Chef Andrew Hewson/ Chef Instructor– Calendar at a Glance 19 SAIT Polytechnic, School of Hospitality and Tourism Fun Facts/Food Puzzle 22 Not Just Ginger Beef Anymore Growing Business 24 Go Local Feature of the Month – BCfresh 27 14 17 by Jennifer Allford Darby Arms – 20 28 Your Friendly Neighbourhood Pub Industry Trends– January This magazine is printed on acid and chlorine free paper. sysco.com 1 Foodservice World is Published monthly by Sysco Food Services of Calgary 4639 – 72 Avenue S.E. Calgary, AB T2C 4H7 Telephone: 403.720.1300 Facsimile: 403.720.1591 CHECKING IN Message from Sysco Calgary The beginning of 2012 means the beginning of new up and coming foodservice trends going into the New Year. Last year we saw popular trends include the reintroduction of classic, simple menus, further emphasis on healthy dining options and the mainstreaming of ethnic cuisine, just to name a few. Looking back on the list of 2011 foodservice trends we can now begin to speculate what trends will popularize in 2012. According to author, teacher and executive chef Samantha Gowing, 2012 will be filled with both a continuation of old trends and the beginning of some new and exciting ones. Continuing this year is a focus on high quality and fresh food product. Sysco Calgary’s Go Local program is a great way to help you utilize the best fresh and local products Sysco Calgary has to offer. Another trend that began to emerge this year and will continue to grow is the consumer demand on the products they eat. From the farm to the fork, people want to know where the products on your menu are coming from, the nutritional value it provides and the sustainability of each product. Some businesses are utilizing modern technology such as iPads to help build fully integrated menus where this information is only a click away. More trends for 2012 include a focus on small portion, “fast menu” items, higher demands for healthy food options, the continuation of technology such as websites and apps to promote, sell, and market your business and the renewed focus on smaller restaurants featuring niche cuisine. Although staying ahead of every current trend can seem daunting, the marketing associates at Sysco Calgary are here to help you find a solution that will fit your business. Contact your Sysco associate today to learn how you can make the New Year a prosperous one. For advertising rates, information, letters, suggestions or ideas contact us at the numbers above. Sysco Calgary Marketing Marketing Manager: Joe Sheptak Marketing Coordinator: Gord Landry Editorial Enquires Please call 403.720.1300 or fax 403.720.1591 or email to [email protected] sysco.com Creative Design by Printed by Advertisers A. Lassonde Baker Source Block & Barrel Butcher’s Block Deluxe e.d. Smith Give & Go General Mills Heinz Kellogg’s Kraft Foods Lilydale National Checking Nestlé Professional Old Dutch Foods Otis Spunkmeyer Paradise Foods Portico Primo Reuven International Select Ready Toppits Unilever Ventura Foods WOW! Factor Desserts Yoplait ©2011 by Sysco Food Services of Calgary All rights reserved. Please recycle this issue after reading. 10% SW-COC-002397 2 sysco.com sysco.com 3 /// RESOURCE CENTRE Marketing TIP: New Possibilities with Google+ I t was only a matter of time before Google took a serious leap into the world of social media, and what a leap they have taken with Google+. When Google+ was launch back in June 2011 with the testing phase, Google had ten million spots filled with in hours, when they took it out of the testing phase and went live in September 2011 over 25 million people signed up in less than a month, it took Facebook almost 3 years to hit that number, so the world was interested in what Google was doing. YetGoogle wasn’t quite ready for the business world to be part of the Google+ world, at least not until now. Google SVP of Social, Vic Gundorta, recently wrote in his blog “So far Google+ has focused on connecting people with other people. But we want to make sure you can build relationships with all the things you care about – from local businesses to global brands.” What does this mean for business? Well, one of the things that Google+ does is allows you to do is develop circles of people who want to follow you. You can set up each circle to be a very specific demographic, such as gender, age, city, and interests. Why is this something you should get excited about? It will allow you to speak to your target market even more closely than you already do. Image the opportunities that you will have to send dine-in options to families, take-out options to single males, or being able to promote a “game day” special to football fans an hour before kick-off. Being able to speak that directly to your target market is something every business dreams of. Google+ also allows restaurateurs to see the “ripple” effect of their posts they share with their consumers. This will allow them to see what excites their customers, what promotions spread, and what does not work because it does not get shared. But probably the most important thing that Google+ will do is allow restaurants to identify who their key influencers are, i.e. who are your champions promoting your business to everyone they know. These are the people that are key in the success of your business. When you get a chance Google “Google Plus Ripple Video” and watch how this tool will work for you. Google+ turns all of Google into one huge social media site, with more than 1 billion searches being done each month, you will want to make sure your business has a “plus 1” button for people to click on, this is similar to the “like” button on Facebook. Remember it is a social media site so you will need to do all the same things you are already doing on your other sites: setup a strong profile, have relevant information to share, include images. Make sure that your profile is open to be searched, there is no point is doing all this work not to be found when someone is looking for you. Promote the fact that you are on Google+ and you want to add your customers to your circles. The marketing side of Google+ is just in the beginning stages and the possibilities are endless. Each day it seems as if Google is adding a new function to Google+ which will allow you to have an even better experience when you are there. Speak with your Marketing Associate today about how Sysco Calgary’s Marketing Department can help drive traffic through your doors with Google+. Do you have a marketing challenge that you would like another set of eyes on? Write us at [email protected] and your challenge could be the focus of an upcoming article. Google+ 4 sysco.com FEATURE CUSTOMER /// Chicago Chophouse Putting Alberta Beef front and centre S erving as one of Canada’s fastest growing economies, Calgary also remains one of the top cities in Canada for its quickly expanding urban population. Combine these factors and you have the perfect recipe for new business owners looking to cash in on the cities growing restaurant scene. Alberta Beef. Basing their entire reputation on Alberta’s famous beef, the Chicago Chophouse takes pride in knowing they only serve customers the finest Canadian Prime beef. Each steak is enhanced by their in house dry-ageing process that creates an exceptionally tender and a more flavourful end product. Calgary’s diverse selection of eateries now features choices on a global scale. From authentic Indian, Thai, Vietnamese, Moroccan, Caribbean, Japanese, French and Italian, Calgary is quickly becoming an epicurean’s dream. With hundreds of restaurants opening in Calgary every year, the growing variety of dining options can leave some people feeling overwhelmed. That is why the owners and operators of Calgary’s Chicago Chophouse have focused on one of the original main ingredients that first put Western Canada on the map, Alberta Beef. Although the dry aging process is extremely time consuming and expensive, the advantages work in favour of the customer who gets to sit back and enjoy the steaks. The dry aging process begins with the finest premium choice loins. From there, the loins are kept sealed within a climate controlled room for up to 28 days to allow the natural enzymes of the beef to break down the fatty tissues in the meat. During this period, the juices are absorbed inside the meat and the outside layers dry to the texture of beef jerky. This layer is than trimmed away after the process is finished leaving cuts of tender, flavourful beef ready to be turned into steaks. Executive Chef Satoru Kogo is quick to note the extra emphasis he and his team put towards the preservation of both the history and integrity of Chef Kogo, who has worked with the Chicago Chophouse now for over 10 years, admits that using the special dry aging process requires an extra amount of care and an extensive inventory, an inventory that is bolstered with the help of Sysco Calgary and their access to the highest quality beef on the market. “What it always comes back to”, says Chef Koto “is that our customers know we have Canadian Prime Beef”. Both tourist and Calgarians alike can expect both a sophisticated and inviting ambiance at the Chicago Chophouse day in and day out. Located in the downtown entertainment district, the Chicago Chophouse makes an exceptional stop lunch and dinner. With an unparalleled focus on steaks and world class wines, the Chicago Chophouse offers an outstanding dining experience from start to finish. For those who are left wanting more, the Chophouse also offers customers the option to purchase their amazing dry aged steaks to enjoy at home. sysco.com 5 RESOURCE CENTRE Sysco Recipes For Vanilla Cream Sauce 1. Simmer Cream. Chef Christopher Sprentz 2. Beat egg yolks and sugar to a cream and add one ladle of cream into egg mixing well. 3. Repeat and add egg mixture into cream stirring constantly until mixture thickens. 4. Slice tortilla in 1/2 and plate over vanilla cream sauce. Garnish with chocolate shavings. •••• Tuscan Chicken Breast & Grilled Vegetable Medley Courtesy of: Sysco/McCormick Yield: Serves 24 RECIPE OF THE MONTH Fried Cherry Pie Tortillas Courtesy of: Mrs Smith's Bakeries Inc. Yield: One - 10 inch (25 cm) pie Ingredients: 3 Eggs, beaten 2 tsp Sugar 8 Flour tortillas 24 Wooden toothpicks 2 cups Canola oil, for frying 1 cup Heavy cream Vanilla Cream Sauce 3 Tbsp Sugar, granulated 1 cup Heavy cream 1 tsp Vanilla extract 4 Egg yolks 1 Cherry pie, baked and cooled Directions: 1. Beat together 3 eggs and 2 tsp (10 mL) sugar. 2. Brush one side of flour tortilla with egg/ sugar mixture. 3. Scoop out two small portions of cherry pie and place onto flour tortilla. Fold over and spear with 3 toothpicks so filling does not come out during frying. 4. Heat oil to 350 degrees F (180 degrees C) and begin frying tortillas to nice golden colour. 6 sysco.com Ingredients: Tuscan Chicken Breast 4 Tbsp Sysco Imperial/McCormick Italian Seasoning 4 Tbsp Sysco Imperial/McCormick Lemon and Pepper Seasoning 2 Tbsp Parmesan cheese, grated 1½ cups Olive oil 24 Skinless, boneless Chicken breasts (6 oz) 24 Lemon wedges Grilled Vegetable Medley 2 -3 Tbsp Sysco Imperial McCormick Steak Seasoning ½ cup Olive oil 6 lbs Assorted fresh vegetables, cut into chunks Directions: To Prepare Tuscan Chicken Breast: 1. Combine seasoning, cheese and olive oil to create marinade.<BR. 2. Place chicken in a hotel pan and pour the marinade over it, turning to coat well. 3. Refrigerate for at least two hours or up to overnight. Remove chicken from marinade; discard marinade. 4. On preheated grill, grill chicken over medium heat until internal temperature reaches 165 degrees F (85 degrees C). Just before removing from grill, squeeze one lemon wedge over each chicken breast. To Prepare Grilled Vegetable Medley: Fried Cherry Pie Tortillas /// 1. Toss vegetable chunks with olive oil and seasoning. 2. On preheated grill, grill vegetables on medium-high heat until tender-crisp. •••• Trailblazer Stew Courtesy of: Kraft Canada Yield: 25 servings Ingredients: Vegetable oil ¹₃⁄ cup 3¾ lbs Lean stew beef, 1 inch cubes 2½ Onions, chopped 2½ cups Celery, sliced 2½ cups Carrots, sliced 4 cups Mixed peppers, diced 2½ cups Canned black beans, drained 4 cups Beef stock 1.5 cups Bull's Eye Bold Original Barbecue Sauce 2 cups Frozen corn, thawed 2 tsp Ground black pepper 2 tsp Salt Directions: 1. Heat oil, add beef chunks, cook 20 minutes stirring to brown meat evenly; remove meat from pot and set aside. 2. Add onions, celery, carrots and peppers to meat juices; blend well, bring to a boil and simmer until just tender (approximately 10 minutes). Stir in drained beans. 3. Add meat, stock and barbecue sauce, bring back to boil. Reduce heat and simmer covered 1.5 hours, stirring occasionally until beef reaches an internal temperature of at least 165o F/74o C. 4. Add thawed corn to stew mixture, continue simmering until corn is heated through. Season with salt and pepper; simmer uncovered 30 minutes. 5. Cover and keep hot for service at 140o F/ 60o C for up to two hours. •••• RESOURCE CENTRE Chef Albert Kuhn Stuffed Turkey Breast with Blueberry & Grape Gravy Courtesy of: Aliments E.D. Foods Yield: 10 Teriyaki Turkey Burger Courtesy of: Turkey Farmers of Ontario Yield: 6 Servings Ingredients: 750 g Ground Turkey 2 Garlic cloves, minced 1 tbsp Fresh ginger, grated ¼ cup Thick teriyaki sauce 3 Green onions, finely chopped ¼ cup Toasted sesame seeds ½ cup Dry bread crumbs ½ cup Light mayonnaise 1 tsp Wasabi paste Ingredients: 75 mL Unsalted Butter (cultured) 350 mL Mix of Blueberries & Grapes (halved) 140 mL Sherry 1L Sysco Imperial Instant Turkey Gravy 6 mL Chili Flakes 3 mL Cayenne Pepper 200 mL Dried cranberries, soaked in the sherry until softened, strain and reserve the Sherry 70 mL Cranberry Jelly 1 French baguette, cut in small cubes and seasoned with sage and find herb mix 250 mL Chives, finely chopped 2 Eggs, beaten To taste Salt & Pepper 1 Medium Turkey Breast Turkey Gravy, chili flakes, cayenne pepper, half of the cranberries and all the jelly. Stir well. 4. Simmer for 12-14 minutes. Remove from heat and reserve for later use. Stuffing: 1. Bake the seasoned bread crumbs until crispy. Place the cubes in a bowl with 3/4 of the 3 reserved fruits and chopped chives. 2. Add the eggs and mix until the stuffing forms a ball. Adjust seasonings with salt and pepper. 3. Cut the turkey breast butterfly style lengthwise and lightly pat down to get the breast flat and even. Place on plastic wrap. 4. Place the stuffing in a cylindrical shape in the middle of the breast (lengthwise). 5. Roll tightly with plastic wrap and tie off the ends with twine (it should resemble a short, whole bologna loaf ). Sauce: 6. Poach until the centre of the roll has reached a temperature of at least 75 degrees C (use a meat thermometer). 1. Soak cranberries in Sherry until soft. Strain. Reserve both. 7. Add the remaining fruits to the sauce and slice the roll to order. 2. In a medium pot, heat butter and sweat the grapes and blueberries. Deglaze with the Sherry. Remove fruit and reserve. Can be served with roasted garlic and chive mashed potatoes and blanched snow peas. Directions: 3. Add the prepared Sysco Imperial Instant /// •••• Directions: 1. In a large bowl, combine ground turkey, garlic, ginger, teriyaki sauce, green onions, sesame seeds, and bread crumbs. Stuffed Turkey Breast with Blueberry and Grape Gravy 2. Shape into 6 burger patties. Broil or grill burgers 4-6 inches (10-15 cm) from broiler or over medium-high coals for 10-12 minutes, turning once. 3. Meanwhile, mix together mayonnaise and wasabi paste; spread on 6 lightly toasted burger buns. 4. Place cooked turkey burgers in buns. Serve with sliced cucumber and watercress or arugula. •••• sysco.com 7 DE LUXE PAPER PRODUCTS Now more than ever... feel good about the soups you serve. We strive to deliver RECYCLABLE EN F LUT RE G TAR EGE IAN G V NV NG G V TAR EOGAERTIFIIACNIA L FCLA HVOOI CRESS CH O ES IC OR S EL E L RTTEINFICFRIAE OLAU EN F LUT RE EN F LUT RE SERVING OF SERVING OF RECYCLABLE VEGETABLES VEGETABLES FLA R S VO E TAR EGE IAN SERVING OF SERVING OF RECYCLABLE RECYCLABLE VEGETABLES VEGETABLES E Vunparalleled V V V RFIACNI A CH O ES IC CH O ES IC satisfaction in every spoonful! Our new and improved recipes deliver superior flavour 1 while accommodating a wide variety of nutritional choices. Be assured that great taste is always our top priority! TAR EGE IAN V RECYCLABLE EN F LUT RE G V FLA R S VO G TAR EOGAERTIFIIACNIA L FCLA HVOOI CRESS V NV RTTEINFICFRIAE OLAU NG G EN F LUT RE CH O ES IC CH O ES IC • Gluten-free choices • Recipes with servings of vegetables Our new and improved recipes deliver superior flavour 1 while accommodating a wide variety of nutritional choices. Be assured that ® great tasteabout is always our top priority! information KNORR For more Soups, Soup du Jour®• Premium Cleaner, moreDry balanced flavour visit unileverfoodsolutions.ca • Cream soups now smoother and creamier unileverfoodsolutions.ca 1Compared 200 Marien Street, Montreal, Quebec H1B 4V2 - Phone (514) 645-4571 - Fax (514) 640-3050 120 Nugget, Agincourt, Ontario M1S 3A7 - Phone (416) 754-4633 - Fax (416) 291-7566 to our previous soups. • Less sodium • Gluten-free choices • Recipes servings of vegetables ©2011 Unilever Food Solutions. Trade-mark owned orwith used under licence by Unilever Food Solutions, Toronto, Ontario, M4W 3R2. NEW 3 Berry Bar: SUPC 0231983 Trail Mix Bar: SUPC 0231999 Listings from Old Dutch Foods Popcorn Twists Hawkins Cheezies Code 0987782 Code 6764219 20g, 33 units per case 45g, 36 units per case Good things do come in small packages 8 sysco.com EN F LUT RE SERVING OF SERVING OF RECYCLABLE VEGETABLES VEGETABLES E V E TAR EGE IAN SERVING OF SERVING OF RECYCLABLE RECYCLABLE VEGETABLES VEGETABLES EL OR S E RFIACNI A V L • Cream soups now smoother and creamier • Less sodium feel good about the soups you serve. V • Cleaner, more balanced flavour Now more than ever... CH O ES IC RESOURCE CENTRE /// Have a case of the Winter Blues? Try a case of Toppits Blue Cod instead. Mild - Healthy - Versatile No. 5093491 No. 6783809 Blue Cod Folded Tail 3oz Blue Cod Fillets 4-6oz 1/10 lb 1/10 lb ’s y r a g l Ca Sysco re of the Featu nth Mo www.toppits.com sysco.com 9 Jumpstart your day with Daystarters Gourmet Turkey Sausages and Turkey Bacon SUPC 0210912 6609899 Daystarters Bacon Flavoured Turkey Slices Daystarters Turkey Sausages ® The convenience you expect. Quality you can trust. Delicious bite-sized desserts in convenient variety & bulk packs No matter what system you use to process customers, Sysco register rolls are the quality rolls that keep your business running. DITRIBUTOR ITEM CODE MFR ITEM CODE PRODUCT DESCRIPTION WIDTH LENGTH ROLLS PER CASE One Ply EARTH SAFE BOND ™ 7498660 1300-SYSCO WHT BOND 1 PLY 3.00" 165' 50 NO CARB 2 PLY 3.00" 100' 50 Two Ply Carbonless 7498694 2300-SYSCO One Ply Thermal 7143563 7225-80SP THERMAL WHT 1 PLY 2.25" 80' 48 4471223 7313-SYSCO THERMAL WHT 1 PLY 3.13" 200' 50 Contact your Sysco MA to order Register Rolls today. • Two-BiteBrownies • Largeandminitarts • Macaroons • Minimuffins • Minicoffeecakes &snackcakes www.nationalchecking.com Give and Go Prepared Foods Corp., 6650 Finch Avenue West, Toronto ON Canada M9W 5Y6 10/12/11 Sysco Calgary Ad Trim size: 5.15 x 6.5 inches Live area: 4.15 x 5.5 inches sysco.com 10 FEATURE CUSTOMER The /// Grizzly House a tastE of the exotic and the eclectic A ccording to Rocky Mountain wildlife researchers, there are at least 70 adult and infant Grizzly bears who call Banff National Park their home. These great bears are a symbol for the majesty of Canada’s greatest National Park and a reminder of the fragile balance between nature and man that exists within its borders. While Grizzly sightings are rare in Banff, they do happen; often leaving those who have encountered the animal in the wild a little shaken by the pure size and strength of the creature. For those who would rather stay off the beaten path (and remain on the top of the food chain), a famous Banff restaurant has offered guests one of the most unique dining experiences found in Alberta since 1967. Since opening over 40 years ago, the Grizzly House has become one of Banff’s most famous landmarks, popularized by its unique atmosphere, unforgettable food and friendly staff. House there is one particular item that has kept people talking since the 1970’s. When the Grizzly House first opened it was Western Canada’s first disco, known mostly for its live music and go-go dancers. In order to keep their liquor licence owners Barbara and Peter Steiner served food through a hole in the wall from a neighbouring restaurant. When that restaurant closed after only being open for a few months, Barbara and Peter and the staff brought in their own fondue pots and the rest is history. To help keep things lively during dinner service they set each table in the restaurant up with its own working phone as well as a map to the phone number of each table. Anyone looking to speak with that cute person across the room simply had to pick up their phone and dial. To this day people still use the phones, making the Grizzly House an interactive, entertaining and memorable experience. Offering customers a taste of the exotic and the eclectic, the Grizzly House fondue and hot rock menu includes 14 different varieties to choose from. The menu features more traditional items such as beef, chicken, cheese and chocolate, as well as items that offer customers a chance to try something a little more wild. For the more adventurous the menu also features options for buffalo, rattlesnake, shark and wild boar, among other wild game. This experience is enhanced by the Grizzly House’s amazing kitchen and service staff, many of whom have been working for the restaurant on a long term basis. Operator Francis Hopkins admits that a large part of what makes the Grizzly House so special is the fact that the people who work there all play an important role in bringing customers back. Francis is also quick to point out that Sysco Calgary has been instrumental in supporting the restaurant by helping them meet their very specific needs with a dedicated sales associate. The rustic décor of the Grizzly House helps give this family owned and operated restaurant an extra bit of charm. The wood paneled walls are decorated with interesting artefacts ranging from full-sized mounted buffalo and elk heads to bearskin rugs and totem poles. Of all the interesting items scattered throughout the Grizzly The Grizzly House has recently finished an exciting street-front expansion to ensure their legacy of great food and fun continues for generations to come. The next time you are in Banff be sure to stop by the Grizzly House so you can share the dining experience that has kept them famous for over 40 years. sysco.com 11 12 sysco.com /// RESOURCE CENTRE Cinnamon Buns on a Roll by Kelly Gray Despite trends to lower portion size and fat content in foods, the hefty cinnamon bun stands out as a simple pleasure that has both tradition and immense popularity on its side. T he term ‘cinnamon bun’ is a true piece of Canadiana. In reality these bakery treats that are a staple of cafés and bake shops are rolls. However, tradition dictates that we call them buns up here in the great northland where the history of these gooey delicacies goes back to our earliest times when smallish savoury pastries were indeed more bun-like and tended to be baked with spices like cardamom over cinnamon. Today, the savoury edge continues with more cinnamon and a sweeter aspect than in the past. The result is an ideal marriage of sugar and flavour that gives comfort in a crazy world. Here in Canada we turn to the comfort of cinnamon buns almost half a billion times a year. Without question, the ubiquitous bun is the country’s most popular baked good. Combined with a cup of coffee, cinnamon buns represent a $3 billion opportunity for foodservice operators. In addition, the thick gooey buns turn out to be good for you. Ok, so they might be a tad high in calories, but just a half-teaspoon of cinnamon can lower LDL counts in cholesterol. Cinnamon is also good at stabilizing blood sugar and even shrinking cancer cells. Did I mention that it is seen as a brain booster that helps cognitive function and memory. I’m certain that this point is open to argument, but in my view the west holds the upper hand with a cinnamon bun standard that is typically a three-inch thick rolled offering that comes as a square with slathers of caramelized sugar and wallops of cinnamon between lengths of pullapart dough. Toppings are commonly white vanilla laced hard icing or soft sweetened cream cheese. At UBC the commissary kitchens produce a classic bun that has been distributed around campus for the past 50 years. Last year, management elected to decrease the size of the bun in an effort to become more relevant to changing dietary habits. Evidently, were watching their waistlines and not ordering as many as in the past. With the change, sales increased 10 per cent and tradition was saved. Overall, the UBC experience is one that bucks some current trends. Certainly, a move to lower priced smaller portions is among a list of menu powerhouses for the coming year, but items like cinnamon buns serve a higher need. Consider that when it comes to products like sweet pastries, the consuming public tends to throw ideas of diet and low fat out the window. Says, Edmonton pastry chef Greta Sieben, “These are indulgences that are points of comfort in a busy and challenging world. If we can’t take a break for something as simple and tasty as a gooey cinnamon bun, what are we living for? People are screaming for simple indulgences that deliver comfort. The cinnamon bun is a perfect fit.” Perfect fit indeed. At the UofA the caf there bakes up 70 dozen cinnamon buns each morning with virtually nothing left after lunch. In Calgary Cinnzeo in the Southcentre Mall goes everyone one better with their legendary Bacon Cinnamon Bun that earned them high praise for the chunks of bacon goodness that permeates the interior. Nellie’s in Calgary’s Kensington area offers other fresh take on a great tradition with an egg batter dipped bun that is another example of how operators are pushing the envelope. Regardless, whether it’s a thick rolled caramel glazed or cream cheese iced monstrosity of deliciousness or a palm-sized bun with walnuts and apple slices, few Canadians can resist the cinnamon bun tradition. If you’ve got coffee, ask patrons to get their buns inside. sysco.com 13 /// Customer Chef Bio Chef Andrew Hewson, CCC Chef Instructor – SAIT Polytechnic, School of Hospitality and Tourism What is the name of your restaurant / business? The Highwood Dining Room What influenced you to begin a career as a professional chef? I think like most chefs growing up helping my mom in the kitchen is where it all started. It wasn’t until I first moved away from home to go to university and had to feed myself that I discovered I really enjoyed cooking. Eventually that enjoyment led me to cooking school and from there I was hooked. Where in the world is your favourite place to cook? Why? What type of culture/cuisine has most influenced your cooking style? If you could cook for one famous celebrity, alive or dead, who would it be? French, because it is not just focused on the quality of the food. Creating great French cuisine means you cannot overlook any part of the dining experience, from the meal itself to the exceptional service, nothing is overlooked. Fernand Point. All of the culinary quotes he has written have made him my Confucius of the kitchen. What is your favourite cooking tool in the kitchen? I have been fortunate to cook for several famous people including Johnny Cash and his family, Lou Rawls, Pierce Brosnan and Alain Ducasse. And although I never got to cook for her I did meet the great Julia Child when she visited the Ritz Carlton in Philadelphia when I was working there. It’s might be a little bit to big to be called a tool but it’s definitely my new favourite - we recently had a Mugnaini wood oven installed in Jackson’s Garden at SAIT. It’s hard to pick just one however my all time favourite place is when we are camping in Waterton during the summer. I harvest a bunch of herbs, salad, berries, and vegetables from my garden and use them to elevate the regular camping menu. What is your favourite cookbook? Where did you receive your chef training? What is the one ingredient you don’t mind splurging a little extra money on? Dubrulle Culinary School in Vancouver What is the most popular dish you cook at your restaurant? Right now its ravioli filled with peas and mascarpone, sautéed BC spot prawns, chervil and tarragon beurre blanc. Name three ingredients you could not live without? Why? Chocolate because it’s my fuel, butter because it just makes things taste that much better and sea salt because it makes chocolate and butter (and everything else) taste better. 14 sysco.com I can’t live without “The Flavour Bible” What is your favourite culinary guilty pleasure? Have you ever cooked for someone famous? Who? Do you have a favourite celebrity chef that has influenced your style of cooking? When I first started cooking Joel Robuchon was a huge influence because of his focus on skill and technique. Chocolate!! Seafood, because of the amount of problems in our oceans right now. Knowing where my fish is coming from is important and worth the extra price. When you cook at home, what is your favourite dish to create for friends and family? I love making dough, bread, pizza so when we have friends over it’s usually home made pizza. What was the best dish you have ever eaten? Where? Foie Gras “popsicle” at Lumiere in Vancouver 3 years ago. What current trend(s) stand out most to you in today’s restaurant industry? Sustainability. Knowing and understanding where our food comes from and the story it can tell on the plate What benefits have you found in partnering with Sysco? There has been a tremendous amount of support in helping us educate our students. From visits to the warehouse or product demonstrations in the SAIT kitchens Sysco has done a great job in providing extra education. What is the best advice you would give to aspiring chefs? Get engaged in your work; find your passion in this industry – when you do, nothing is impossible. Customer Chef Bio /// Dining Options S.A.I.T is proud to showcase the Highwood Dining Room, their live classroom environment that allows students to provide world class cuisine and service to all patrons! Under the expert guidance of their innovative Chefs and Hospitality Management Instructors, students provide you with both top notch service and fabulous dishes. Whether you are looking for an extraordinary buffet, an a la carte lunch of daily features or a five course dinner, the Highwood will give you a unique and delicious dining experience. Highwood Dining Room 1301 – 16th Avenue NW Calgary, Alberta T2M 0L4 sysco.com 15 /// RESOURCE CENTRE 8 Places to Dine – Indian Restaurants 12 Mango Shiva 218 8 Ave SW, Calgary, AB Mango Shiva is hands down one of the best Indian restaurants in Calgary. Their contemporary cuisine is unmatched; a must try is their high end seafood that they doll up to antagonize your senses!! 5 Café Indie 100 603 7th Ave SW, Calgary, AB Café Indie provides breakfast lunch and catering options for diners in Calgary’s business district. With great wraps, curries, and desserts, Café Indie will satisfy any and all cravings you have for spectacular Indian cuisine. 16 sysco.com The Sangam Tandoor and Grill in the Coronation Inn 4707 50 St, Red Deer, AB The Sangam Tandoor and Grill is rapidly becoming the favourite destination for Indianfood lovers in Central Alberta. Located in downtown Red Deer, they feature an intimate atmosphere, cozy booth seating, an extensive wine list, and the most mouth-watering dishes in the west! 6 3 Spice Route 103 2201 Box Springs Blvd NW, Medicine Hat, AB This is one of the Medicine Hat area’s newest restaurants. The owners, Shir and Harpinder Brar have opened a very unique and beautifully designed East Indian restaurant and business is rising rapidly. The Spice Route features some of the best East Indian food in Southern Alberta, from amazing Butter Chicken to tasty homemade desserts, this place is a must visit. 7 4 Astha Fine Indian Cuisine 810 6730 Taylor Dr, Red Deer, AB Great food, fantastic staff and above all excellent food make Astha Fine Indian Cuisine an excellent choice. The Naan Bread and Butter Chicken are must try’s! 8 Aditya Fine Indian Puspa Taj Indian Restaurant The Curry Bowl 1051 40 Ave NW, Calgary, AB 3 Stonegate Dr NW, Airdrie, AB 931 7th Avenue, Fernie, BC Since 1993, Puspa has proven to be one of the most popular East-Indian restaurants in NW Calgary. Their food is inspired by the touch of authentic cooking style of Bengal which makes Puspa unique. Whether you drive in or carry out, the friendly staff of Puspa is always ready to help you. Taj Indian Restaurant is family owned and operated out of Airdrie, Alberta. They offer a large selection of authentic Indian food and desserts prepared by their exquisite chefs. The Curry Bowl serves guests enlightened Asian cuisine highlighting Thai, Indian, Japanese and Vietnamese flavours. Guests enjoy the delights of the Orient with savoury dishes from countries across Asia with exotic noodles, sizzling stir fries and aromatic curries. /// RESOURCE CENTRE Not just Ginger Beef anymore by Jennifer Allford A sian cuisine has come a long way since 1974, when folks at the Silver Inn restaurant in Calgary whipped up a westernized version of ginger beef, creating a mainstay Chinese food menu item in restaurants across Western Canada, and lucky ones beyond. The history of another favourite Asian delight, the Vietnamese sub, goes back a little earlier to hundreds of years of French Colonial rule in Vietnam. The French brought baguettes, cilantro and marinated carrots to the country. The Vietnamese added sate and created a delightful sandwich. And as waves of refugees from Communist-controlled Vietnam started arriving in Canada in the late 1970s, Vietnamese sub shops started colouring the culinary landscapes. These days, you can find Asian ingredients in pretty much every restaurant. From an appetizer of prawns with chilies at a pizza place, to a Thai inspired cucumber-vegetable salad as a side in a burger joint, Asian fixings are part our daily fare. “As palates expand and customers become more knowledgeable about food, even the most all-American restaurants around the country are adding a pinch of five-spice, a squirt of lime and a drizzle of chili oil to create a literal melting pot of Asian-inspired tastes,” says the WEBrestaurant store in an article on its website, webrestaurantstore.com. More and more chefs are incorporating Asian ingredients to keep their menus interesting and cater to diner’s more cosmopolitan palettes, but chefs also like using Asian ingredients to help meet the demand for more healthy food on the menu. "Asian cuisine ingredients are usually lower in cholesterol and include less dairy than typical American fare,” Chef Michael O'Halloran told the WEBrestaurant Store. “So they provide a healthy option for our customers." Customers may have experienced Asian ingredients first hand while travelling—and eating—in far flung corners of the world. And that sort of globalization comes home to challenge chefs like Andre Guerrero, who likes to marinade Chilean Sea Bass with miso and mirin and add hoisin barbecue sauce to applewood-smoked baby back ribs. "The world is getting smaller, and people know more about food," Guerrero told webrestaurant.com. "There has been a huge influx of international cuisine that has really opened up a lot of diners' palates and affected how they eat. People can talk not just about a country's cuisine, but the food from each of the different regions. As chefs, we have to keep up with that." To read more about how chefs are incorporating Asian ingredients in their menus, visit http://www.webstaurantstore.com/ article/34/food-trends-asian-invasion.html sysco.com 17 Refresh your menu with the versatility of this spirited salsa Product Sysco Reliance Nacho Mix Sysco Reliance Medium Shredded Cheddar Sysco Reliance Angel Hair Mexi Mix Sysco Arrezzio 100% Pure Shredded Parmesan Sysco Reliance Angel Hair Shredded Parmesan Sysco Reliance Pizza Mix with Edam Sysco Reliance Italian-style Pizza Blend New! Cranberry salsa SUPC 4785350 A avourful combination of spirited jalapenos, crisp Macintosh apples and tangy cranberries, gives you that fresh addition to your menu that you have been looking for. For more information call 1.800.263.9246 (ext. 520) Saucemaker Cranberry Salsa, code# 8508303 - Rustic Filone 8508315 - Multigrain Filone 8508396 - Country French Roll 8508424 - Tuscan Sesame Square CLASSIC 18 sysco.com BISTRO SANDWICH BREADS SUPC 0508606 0509588 5870458 0605246 0492496 0606319 0605279 / / / CALENDAR OF EVENTS CALENDAR OF EVENTS MONDAY 2 – IIHF World Junior Championship: Quarterfinal at the Saddledome TUESDAY 4-8 - Freestyle Skiing Canadian Series at Canada Olympic Park 25 – Calgary Hitmen vs. Brandon Wheat Kings at the Saddledome 25-29 - Canada Post Freestyle Grand Prix at Canada Olympic Park THURSDAY SATURDAY 5 - IIHF World Junior Championship: Bronze Medal Game at the Saddledome 5 - IIHF World Junior Championship: Championship Game at the Saddledome 5 – Elvis Tribute Dinner and Show at the Deerfoot Inn & Casino 26 – Theory of a Deadman at the Epcor Centre for Performing Arts JANUARY 2012 TUE FRIDAY 7 – Calgary Flames vs. Minnesota Wild at the Saddledome 14 – Calgary Flames vs. L.A. Kings at the Saddledome 14- Platinum Blonde at the Deerfoot Inn & Casino 28 – Hanson at the Deerfoot Inn & Casino SUNDAY 1 – New Year’s Day 8 – Calgary Hitmen vs. Lethbridge Hurricanes at the Saddledome 15 – Calgary Hitmen vs. Edmonton Oil Kings at the Saddledome MON 3 - IIHF World Junior Championship: Semifinal at the Saddledome 10 – Calgary Flames vs. New Jersey Devils at the Saddledome 24 – Calgary Flames vs. San Jose Sharks at the Saddledome 31 – Calgary Flames vs. Detroit Red Wings at the Saddledome WEDNESDAY 13-15 - AB Snowboarding Provincials at Canada Olympic Park 13 – Calgary Hitmen vs. Moose Jaw Warriors at the Saddledome SUN /// WED THU FRI SAT 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 sysco.com 19 /// RESOURCE CENTRE Darby Arms Your friendly neighbourbhood pub W alking through the doors of the Darby Arms Traditional Alehouse in Southeast Calgary it’s hard not to feel at home. After being greeted by one of the pubs friendly staff and brought to your table, it’s easy to see right away why the Darby Arms has had continued success in Calgary for over 10 years. Being located off the restaurant jammed Macleod Trail, the owners and operators of the Darby Arms thank much of their long term success to a special commitment they made to their customers when they took over the business in 2005. As new owners, Adam Hrankowski and Harry Diamantopoulos knew that in order to stay competitive with the larger chain restaurants in the area they would have to do things a little different. This meant using their creativity and passion for the industry as tools to help the Darby Arms succeed where other locally owned pubs had failed. “Our first major focus was on the menu”, explains Adams, “from there we shifted our attention to other aspects of the business. From educating our staff to creating that special connection with the community, it’s the little touches that go a long way here.” The Darby Arms takes great pride in their carefully planned menu; something Adam believes is often overlooked by most regular neighbourhood pubs. Using handcrafted sauces, pizza dough, and dressings, the Darby Arms have created a diverse and unique menu built specifically geared towards the high expectations of their clientele. “Before we commit to any new menu item we make sure our staff get 20 sysco.com involved by testing it first,” explains Adam, “This way we get feedback from the both the staff inside and outside the kitchen. It goes a long way in keeping the menu fresh and keeps the people who sell our food engaged in the menu creation process.” Not to be overshadowed by the exceptional menu, the Darby Arms does offer 24 different varieties of beer available to you on tap. Staying true to their pub heritage, Adam and his team have found some unique ways to utilize the different varieties of beer to further enhance their menu. When possible the Chefs at Darby Arms have included beer as an important ingredient on popular menu items. From the Guinness Braised Onions found in the Darby Arms signature D.A. Burger to Traditional Ale dipped Fish & Chips, beer plays an important role in the pubs menu. The team at Darby Arms have even created beer pairings for most menu items that recommended which beer will best accompany your meal. From the pubs high ceilings, two large fireplaces, and a beautiful hand crafted wood bar, it’s the small things that truly make the Darby Arms special. With so many dining options available for today’s consumers, people seem to forget what a true neighbourhood pub should be all about, good food, friendly staff and a warm atmosphere. At the Darby Arms Traditional Alehouse, Adam, Harry and the rest of their staff have taken those extra steps to create an exceptional pub environment that makes you feel at home the moment you walk in. Thai Sweet Chili Beef & Thai Sweet Chili Pork Sweet, spicy and exotic, Thai inspired flavours are HOT amongst consumers and a unique addition to any menu. Perfect as an appetizer, on crispy noodles, or in a rice or noodle bowl. Order Code 0179883 0179899 Product Thai Sweet Chili Beef Thai Sweet Chili Pork Pack Size 1 x 4 kg 1 x 4 kg Eat dessert in style! YOU GET OUT WHAT YOU PUT IN. NEW Find this nutritious product at your local Sysco Distributor Vector Sleeve Pack SUPC: 4880704 * © 2011, Trademark of Kellogg Company used under licence by Kellogg Canada Inc. European Cake Bites Units Per Case Portions Per Unit SUPC Code 2/ 2.1 kg (4.62 lb) 88/ 30 g (1.06 oz) 0879050 sysco.com OFF-PACK DESIGN FILE Picked up from: 896033 arc10 Changes 21 RESOURCE CENTRE Fun Facts /// In France, people eat approximately 500,000,000 snails per year. To make one kilo of honey bees have to visit 4 million flowers, travelling a distance equal to 4 times around the earth Milk chocolate was invented by Daniel Peter, who sold the concept to his neighbour Henri Nestle. The average person eats almost 1,500 pounds of food a year! It has been traditional to serve fish with a slice of lemon since the Middle Ages, when people believed that the fruit’s juice would dissolve any bones accidentally swallowed. The world’s oldest existing eatery opened in Kai-Feng, China in 1153. Bring in the New Year! Bring in the New Year! 22 C I S CWR T E B I B L I A S K EO E I I Y T S F T F N E R U F N QNR ROC S C R C T F L I R E E H K A S A A N O C G T U TOT TMF E T RMS R E U I T EO KO F ONRDS E N E A A F E AN I N F E S F WM T I F G N B U O A WM G O A H B R S L T L H T P A K T A I UA T SM I G P OT I T I S A S UQS S EM I T HS NWO D T N U O C D P S F T C T E KNH A F A P A EQCQS OT K T F TOA T E L T N E R T SDR T sysco.com Q T K L C I I I I I O D T K T COUNTDOWN PARTY CELEBRATE TIMES SQUARE CHAMPAGNE KISS MIDNIGHT FIREWORKS RESOLUTIONS CONFETTI Orange does not rhyme with any other word. sysco.com 23 /// RESOURCE CENTRE Growing Business: Cranberry – The Official Berry of the Holiday Season There are only four fruits, which are truly native to America. The American Crab Apple, the Blueberry, Concord Grape and the berry of the holiday season, the Cranberry. Legend has it that the Pilgrims may have served cranberries at the first Thanksgiving in 1621 in Plymouth, Massachusetts. Contrary to popular belief, cranberries do not grow in water. They are grown on sandy bogs or marshes. Because cranberries are hollow, they float. For cranberries destined for the processed market, for juice and drying, these bogs are flooded when the fruit is ready for harvest. For cranberries destined for the fresh market, the berries are hand harvested with a “mower.” These berries are then taken to the packing shed where they are dumped into a “ladder.” Each ladder rung is 6” tall. As the cranberries fall down the ladder, if they “jump” over the series of 6” rungs and make it to the bottom, those berries pass the ladder test and end up in bags for the fresh market. These “ladders” made of wood and are over 100 years old. When asked why they use such old equipment, an Ocean Spray spokesperson told us, “We only use them once a year…for about 4 weeks. They don’t get a lot of wear and tear.” Storage Tips and Other Fun Facts: Cranberries: Can be kept for several weeks in the walk-in. Keep them in the warmest part of the walk-in. Cranberries can be frozen for up to several months. Did you know…During World War II, American troops required about one million pounds of dehydrated cranberries a year. Banana: As the nights get colder, that means your back rooms will be colder, slowing the ripening process of your bananas. Order your fruit a little more on the riper side and with colder nights, don’t vent the boxes or take the lids off. Did you know …From harvest to end user, bananas are one of the most handled fruits in 24 sysco.com the world, and yet, still one of the cheapest per pound. Cauliflower: Is ethylene sensitive. Store your Cauliflower as far away from ethylene producing fruits, like apples or oranges. The ethylene can cause brown spotting on the curds of the Cauliflower. Did you know …Mark Twain once wrote that “Cauliflower is nothing more than cabbage with an education.” Papaya: Is a tropical fruit and hates the cold. If you store it in your walk-in, you can easily cause chill damage, which usually isn’t noticed until the fruit is returned to warmer room temperatures. Did you know …The white powder sold as “Meat Tenderizer” is actually composed mainly of an enzyme extract from the papaya, called papain, usually with added salt, sugar and anticaking agents. Potatoes: Russets should not be refrigerated. Temperatures under 55 degrees can cause the starches to turn to sugar, which causes the potato to turn black when fried. Did you know …The Burbank Russet Potato is the most famous of all russet potatoes. It was first hybrid by a scientist who lived in Santa Rosa. This famous scientist also created many other fruit and vegetable varieties. His name was Luther…Burbank. RESOURCE CENTRE /// pick texas citrus live the sweet life … Packed with Vitamin C Fresh Grapefruit #1242460 56 ct #1242478 36 ct sysco.com 25 26 sysco.com RESOURCE CENTRE sysco.com /// 27 /// RESOURCE CENTRE INDUSTRY TRENDS January HAPPY HOUR BOOSTS BUSINESS Many restaurants are implementing happy hours in hopes of boosting business during off hours. Restaurant owners are counting on half priced drinks and appetizers to entice more customers to stop in, especially younger customers. Many places have created entire menus only used during the designated happy hour with items such as sliders and tacos for around 5 dollars each. Most restaurants offering a happy hour have seen an increase in sales and positive feedback from its diners. “There’s a downtime between lunch and dinner where restaurants can really do something to maximize their footprint. Anything you can do to get consumers to stay for dinner or to buy other drinks will pay off.” explained a restaurant owner. DESSERT WITH A SIDE OF BACON Savoury and sweet snacks have been a favourite of diners for a while, but a surprising new twist on this concept is finding its way on menus. Bacon filled desserts like maple bacon donuts and cookies and chocolate-covered bacon strips are fan favourites. One baker that offers a donut with maple glaze and pieces of bacon sprinkled on top explained, “A lot of people say it’s like eating all the flavours of breakfast — maple syrup, bacon and pancakes — all in one bite”. Chocolate bars containing bacon are also being sold in many specialty stores, with positive feedback from customers. One shopper admitted, “Bacon and chocolate sound odd together, but strangely they work”. SPORTS GOES GOURMET Sports fans are trading in the traditional hot dog and soft drink for gourmet snacks. With ticket prices getting higher, many stadiums and arenas across the country are offering their customers a larger, more unique assortment of foods. From specialties like sushi to fresh fruits and vegetables from local farmers markets, the options are endless. So far, the fine dining experience offered at the sports complexes has been met with positive feedback from fans. “I think, overall, the teams are charging guests more for the tickets, and they have to hike up the quality of the amenities,” said one customer. However, for those game-day fanatics that want to stick to the classic concession stand options, they can skip the sushi and enjoy their favourite hot dog. TOP CHEFS CRUISE TV cooking shows are popping up on every channel and from them come celebrity chefs with adoring fans. Although many of our favourite television chefs have restaurants, they are not always easy to get to. Now cruise ships are offering foodies the chance to eat their favourite top chefs’ cuisine and maybe even meet them! Many celebrity chefs such as Paula Deen and Guy Fieri are committing to taking their talents from land to sea. Some of the chefs have agreed to Q and A sessions and cooking demonstrations with cruise ship guests. Directors of the top chef programs hope that these new additions in the kitchen will entice customers that would not ordinarily cruise. 28 sysco.com Who cares if one restaurant “makes it” when there’s always a dozen more right down the street? Sysco does. Every day good restaurants come and go. At Sysco, we’re working to eliminate the “go” part. We support our customers, offering expert guidance on mastering the business end of restaurant success. The way we see it, every restaurant that stays open is a triumph – for owners and staff, for us, and most importantly for the people out there who just love good food. sysco.com sysco.com 29 We’ve been cracked, crushed, bitten, dunked and drowned... yet we still manage to come out on top. 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