Transforming EHS Risk Management and Compliance in

Transforming EHS Risk Management and
Compliance in Asset-Intensive Operations
at Southern California Edison
Company Profile
 Subsidiary of Edison International
(EIX) with 15,000 employees
 One of the largest electrical
utilities in the United States
 Provides power to 14 million
people and 285,000 businesses in
a 50,000 square mile territory
 Large asset base
 1.5 million poles
 700,000 transformers
 88,000 miles of distribution lines
 55,000 distribution switches
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Corporate EHS Organization
 Internal Corporate
Environmental, Health, and
Safety (CEHS) organization
ensures compliance with
federal, state, and local
regulations
 AQMD
 Cal/OSHA
 Cal/EPA
 CPUC
 175 employees providing
subject matter expertise
across a variety of technical
disciplines
 Key Responsibilities
 Ensures that compliance
requirement have been
identified
 Assigns, documents, and
prioritizes compliance
obligations
 Establishes and monitors key
indicators of compliance
 Ensures that there are no
gaps in compliance
accountabilities
 Applies lessons learned to
improve processes
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Our Path to EHSync
• Business Challenges
 Multiple disparate incident management processes
 Various environmental compliance business processes
 Environmental clearance process is manual and not scalable
 Current hazardous waste management process is not automated
 Redundant reporting has increased costs and inefficiencies
 Current Enviance contract will expire in June 2014
• Selection of SAP EHSM
 Evaluated 34 EHS Management Systems
 Allows for seamless integration with existing SAP applications
 Aligns with SCE IT roadmap
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Project Goals
 Establish company wide platform for EHS incident management
 Track and monitor EHS compliance and performance across SCE
 Provide an integrated solution for SCE EHS processes
 Improve efficiency by streamlining and standardizing business
processes
 Reduce redundant systems
 Integrate EHSync into current work management processes
 Provide a scalable solution for environmental clearance
 Provide full lifecycle tracking for hazardous materials spills and
waste management
 Provide comprehensive EHS reporting and analytics that can be
leveraged to drive continuous improvement
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Project Workstreams
Incident
Management
Safety and
Environmental
Compliance
Environmental
Clearance
PCB and
Transformer
Hazardous
Waste
EHSync is the foundation for EHS compliance and performance across SCE
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SAP Solutions for Sustainability
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Solution Overview
 Integrated solution
provides the ability
to automate
processes
 Sunset legacy
systems
 Cost savings on
licenses and O&M
support
 Consolidated
platform across the
company
Business Capabilities
Environmental
Compliance
Environmental
Incident Management
Health & Safety
Incident Management
SAP Manufacturing Intelligence and Integration
SAP Environmental, Health and Safety Management
(Environmental Compliance, Incident Management, Management of Change)
• Enviance
• Environmental
Screening Form (ESF)
• PCB Activity Generator
Form
• RATS (Regulatory
Action Tracking
System)
• Spill Form
• OSS Spills Reporting
• ActionWay (Root Cause
/ Corrective Action)
• eSOMS (E Shift
Operations
Management System)
• Injury & Incident
Reporting Tool (IIRT)
• AD161 (Smart Intake
Form, Workers' Comp)
• PIR (Preliminary
Incident Report)
• LETS
• Ergonomic Database
• DIVER (mainframe)
• iVOS (Workers’
Compensation)
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Vendor Selection
• SCE selected SAP Professional Services
Organization (PSO) as our
implementation partner
 Dedicated sustainability practice
 Functional and technical expertise
 Supplementing the team with domain
experts from ARCADIS
 Support from the highest levels of SAP
• Long Term Partnership
 Co-innovation between SCE and SAP
 Align federal and state compliance
requirements with SAP’s roadmap
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Project Guidelines
• Use Standard Functionality
 Utilize best practices inherent in SAP software design
 Standardize SCE processes
 Minimize customizations and enhancements
 Personalize to align with SCE-specific needs
• Communicate, communicate, communicate
 Maintain open lines of communication within project and
business users to maximize end user adoption
 Openly Identify risks and issues
 Leverage project management for quick decisions
 Move forward as one team
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Project Timeline
 Aggressive but achievable through incremental functional delivery
2013
Q4
Incident Mgmt – Phase 1
 EHSM 3.0 – Incident
Management
2014
Q1
Q2
Q3
Incident Mgmt – Phase 2
 EHSM 3.0 – Incident
Management
Q4
Incident Mgmt – Phase 3
 EHSM 3.0 – Incident
Management
Environmental Compliance – Phase 1
Environmental Compliance – Phase 2
 EC 3.0
 EC 3.0
Environmental Clearance
 MOC 1.0
PCB and Transformer Hazardous Waste Mgmt
 EHSM 3.0 – Waste Management
 MII 14.0
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Project Methodology
 Following the SAP ASAP methodology
 Project Plan
 Team Assignments
 Technical infrastructure
 System Configuration
 Interfaces
 System Testing
 Business Process Validation
 Change Management Plan
 User Acceptance Testing
 Communication to Users
 Execute Cutover Plan
 Electronic Performance Support
 System Support
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Incident Management – Phase 1
Project Preparation
Blueprint
Realization
Final Preparation
Go-Live / Support
1 Week
3 Weeks
3 Weeks
3 Weeks
9 Weeks
 Configure injuries (employee and contractor), close calls, and
actions
 Record, process, investigate, and analyze incidents
 Interface with iVOS for Workers’ Compensation claims
 Utilize Online Assist support for end users
 Train CEHS Compliance Support and Subject Matter Experts
 Develop reports and dashboards
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Incident Management – Phase 2
Project Preparation
Blueprint
Realization
Final Preparation
Go-Live / Support
1 Week
6 Weeks
6 Weeks
4 Weeks
9 Weeks
 Configure environmental incidents (spills, excess emissions) and
regulatory agency actions & visits
 Enable integration with EAM for Equipment, Vehicles, Work
Orders, and Notifications
 Interface with OpenText for document storage and retrieval
 Convert data from legacy applications
 Refine investigation and corrective action processes
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Incident Management – Phase 3
Project Preparation
Blueprint
Realization
Final Preparation
Go-Live / Support
1 Week
6 Weeks
8 Weeks
4 Weeks
8 Weeks
 Configure Transmission & Distribution events related to
company assets that had the potential for harm
 Equipment Failures
 Vehicle Incidents
 Switching / Testing Events
 Wiring / Conductor Events
 Configure EHS Suggestions from internal employees
 Enable integration with EAM for Equipment, Vehicles, Work
Orders, and Notifications
 Convert data from legacy application
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Incident Management – Screenshots
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Environmental Compliance – Phase 1
Project Preparation
Blueprint
Realization
Final Preparation
Go-Live / Support
2 Week
7 Weeks
10 Weeks
9 Weeks
9 Weeks
 Configure compliance areas currently in Enviance
 Define limits for consumptions, measurements, and emissions
 Assign tasks to the resources and provide escalation
notifications
 Schedule recurring activities and manage one-time exceptions
 Record measurements (automated and manual)
 Conduct calculations and send alerts when exceeding thresholds
 Provide metrics and dashboards to management
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Environmental Compliance – Phase 2
Project Preparation
Blueprint
Realization
Final Preparation
Go-Live / Support
2 Weeks
18 Weeks
8 Weeks
--
--
 Conduct blueprinting workshops for compliance areas not
currently in Enviance
 Track permits and determine tasks that are required for new
compliance areas
 Populate data-load templates that will be executed by SCE when
ready to release to end users
 Configure the system in preparation for implementation at a
future date
 Once implemented, all SCE EHS permits will be maintained in EC
 Invoices will not be paid unless the permit is
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Environmental Compliance – Screenshots
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Environmental Compliance – Screenshots
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Environmental Clearance
Project Preparation
Blueprint
Realization
Final Preparation
Go-Live / Support
1 Week
8 Weeks
10 Weeks
5 Weeks
9 Weeks
 Replace the current Environmental Screening Form
 Automate the handoffs between T&D Planners and CEHS
 Interface with GIS to conduct automated environmental reviews
 Identify required environmental review tasks
 Provide status of environmental clearance review progress
 Enforce the completion review prior to project execution
 Develop reports and dashboards
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Environmental Clearance – Screenshots
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Hazardous Waste Management
Project Preparation
Blueprint
Realization
Final Preparation
Go-Live / Support
2 Weeks
9 Weeks
22 Weeks
5 Weeks
9 Weeks
 Classify waste by disposal profile and associated laboratory data
 Track compliance dates by individual container/transformer
 Maintain inventory of containers/transformers for upcoming
shipment
 Prepare the Federal Uniform Hazardous Waste Manifest
 Manage accounting for disposal costs
 Utilize the bar codes attached to transformers
 Integrate with Incident Management
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Project Lessons & Roadmap
• Lessons Learned
 Start change management activities prior to project kickoff
 Identify a single person as the business process owner
 Agile methodology effective for providing immediate value
 Provide functional and technical training to project resources
• Potential Future Enhancements
 Mobility
 CEMS Integration
 Claims Management
 Additional Incident Types
 Sustainability Performance Management
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Enterprise Compliance Management
• SCE must also comply with non-EHS regulations
 CPUC
 FERC / NERC
 HIPAA
 SOX
• Parallel project to implement SAP GRC Process Controls
 Manage intake of regulatory updates
 Establish central repository of compliance requirements
 Develop workflows to track control activities and assignments
 Track exceptions and corresponding investigations
 Provide reporting capabilities to management
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Questions and Answers
?
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Contact Information
Terri Roberts
[email protected]
Douglas Ciolli
[email protected]
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